Zebra Technologies MC659B ENTERPRISE DIGITAL ASSISTANT (EDA) User Manual MC55 User Guide P N 72E 108859 02 Rev A

Zebra Technologies Corporation ENTERPRISE DIGITAL ASSISTANT (EDA) MC55 User Guide P N 72E 108859 02 Rev A

Users Manual 3

5 - 12 MC65 User GuideFigure 5-11 Computer Bluetooth Devices Window6. On the COM Ports tab, click Add.7. Select the Incoming (device initiates the connection) option, then click OK.Note the number of the COM port that was added.8. Click OK.9. Click Start > All Programs > Microsoft ActiveSync.10. Click File > Connection Settings.Figure 5-12 ActiveSync Connection Settings11. On the Allow connections to one of the following drop-down list, select the COM port with the number you noted earlier.12. On the MC65, tap Start > Programs > ActiveSync.13. Ta p Menu > Connect via Bluetooth.Synchronization is automatically initiated. The ActiveSync icon appears on the lower right corner of the Today screen.Preliminary
Using Bluetooth 5 - 13If an Authentication is required, the Enter Passcode screen appears, type an alphanumeric passkey (PIN code), then tap Next; enter the same passkey on the other device.The passkey is recommended for enhanced security. Your passkey must be between 1 to 16 alphanumeric characters.If you do not want to use a passkey, tap Next.14. To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen.15. Ta p Disconnect.Phone Book Access Profile ServicesPhone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the MC65. To establish an PBAP synchronization:1. Ensure that Bluetooth is enabled and discoverable on both devices.2. Ensure that the two devices are within 30 feet (10 meters) of one another.3. Tap Start > Settings > Connection tab > Bluetooth icon > Devices tab.4. Tap Add New Device.The MC65 searches for a Bluetooth device, such as a Car Kit.5. Select a device from the list.6. Tap Next. The Enter Passcode window appears.7. Enter the Passcode and the tap Next. The device is added to the Bluetooth list.8. A dialog box appears requesting if you want to transfer contacts to the car kit.9. Select Yes or No.10. If Yes is selected, contacts from the MC65 are transferred to the car kit.NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear.Preliminary
5 - 14 MC65 User GuidePreliminary
Chapter 6 AccessoriesIntroductionMC65 accessories, listed below, provide a variety of product support capabilities.•Four Slot Charge Only Cradle - Charges up to four MC65 devices.•Four Slot Ethernet Cradle - Charges the MC65 main battery and connects the MC65 to an Ethernet network.•Single Slot USB Cradle - Charges the MC65 main battery and a spare battery. Synchronizes the MC65 with a host computer through a USB connection.•Vehicle Cradle - Provides secure mounting of the MC65 in a vehicle and charges the MC65.•Vehicle Holder - Provides an alternative mounting for the MC65 in a vehicle. Requires the Auto Charge cable for charging the MC65 battery.•Four Slot Battery Charger - Charges standard and high capacity batteries.•Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the MC65 while on the road.•USB Charging Cable - Provides power to the MC65 and USB communication with a host computer.•Charge Only Cable - Provides power to the MC65.•Belt Mounted Rigid Holster - Holds the MC65 when not in use.•Belt Mounted Soft Holster - Holds the MC65 when not in use.•Single Slot Ethernet/Modem/USB Cradle - •Magnetic Stripe Reader - •DEX Cable - Preliminary
6 - 2 MC65 User GuideSingle Slot USB CradleThis section describes how to use a Single Slot USB cradle with the MC65. For USB communication setup procedures refer to the MC65 Integrator Guide.The Single Slot USB Cradle:•Provides 5.4 VDC power for operating the MC65.•Synchronizes information between the MC65 and a host computer. Refer to the MC65 Integrator Guide for information on setting up a partnership between the MC65 and a host computer.•Charges the MC65’s battery.•Charges a spare battery.Charging the MC65 BatteryConnect the cradle to power. Insert the MC65 into the slot to begin charging.Figure 6-1 MC65 Battery ChargingCharging/Battery Status LEDPreliminary
Accessories 6 - 3Charging the Spare BatteryFigure 6-2 Spare Battery ChargingBattery Charging IndicatorsThe Single Slot USB Cradle charges the MC65’s main battery and a spare battery simultaneously.The MC65’s charge LED indicates the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 6-1 for charging status indications.The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65. Spare Battery Spare Battery Charging LEDPreliminary
6 - 4 MC65 User GuideTo accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 and Table 6-1.Table 6-1 Spare Battery LED Charging IndicatorsSpare Battery LED(on cradle) IndicationOff Battery is not charging; battery is not inserted correctly in the cradle; cradle is not poweredSlow Blinking Amber Spare battery is charging.Solid Amber Charging complete.Fast Blinking Amber Charging error.Preliminary
Accessories 6 - 5Four Slot Charge Only CradleThis section describes how to set up and use a Four Slot Charge Only cradle with the MC65.The Four Slot Charge Only cradle:•Provides 5.4 VDC power for operating the MC65.•Simultaneously charges up to four MC65 devices.ChargingInsert the MC65 into a slot to begin charging.Figure 6-3 MC65 Battery ChargingBattery Charging IndicatorsThe MC65’s charge LED shows the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.To accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.Preliminary
6 - 6 MC65 User GuideFour Slot Ethernet CradleThis section describes how to set up and use a Four Slot Ethernet cradle with the MC65. For cradle communication setup procedures refer to the MC65 Integrator Guide.The Four Slot Ethernet cradle:•Provides 5.4 VDC power for operating the MC65.•Connects the MC65 (up to four) to an Ethernet network.•Simultaneously charges up to four MC65 devices.ChargingInsert the MC65 into a slot to begin charging.Figure 6-4 MC65 Battery ChargingBattery Charging IndicatorsThe MC65’s charge LED shows the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.The2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.To accomplish this, for small periods of time, the MC65 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.100MbpsPreliminary
Accessories 6 - 7VCD5000 Vehicle CradleThis section describes how to use a VCD5000 vehicle cradle with the MC65. For cradle installation and communication setup procedures refer to the MC65 Integrator Guide.Once installed in a vehicle, the cradle:•holds the MC65 securely in place•provides power for operating the MC65•re-charges the battery in the MC65.Charging the MC65 BatteryInsert the MC65 into the vehicle cradle to begin charging. A click indicates that the MC65 button release locking mechanism is enabled and the MC65 is locked in place.Figure 6-5 MC65 Battery Charging Removing the MC65To remove the MC65, hold back the release lever on the cradle and pull the MC65 up and out of the cradle.CAUTION Ensure the MC65 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola is not responsible for any loss resulting from the use of the products while driving. Preliminary
6 - 8 MC65 User GuideFigure 6-6 Removing the MC65Battery Charging IndicatorsThe MC65’s charge LED indicates the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.To accomplish this, for small periods of time, the MC65 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.Release LeverPreliminary
Accessories 6 - 9Four Slot Battery ChargerThis section describes how to use the Four Slot Battery Charger to charge up to four MC65 batteries. Battery Charging1. Connect the charger to a power source.2. Insert the battery into a battery charging well and gently press down on the battery to ensure proper contact.Figure 6-7 Four Slot Battery ChargerBattery Charging IndicatorsThe charger has an amber LED for each battery charging well. See Table 6-2 for charging status indications. The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.To accomplish this, for small periods of time, the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal temperatures via its LED. See Table 6-2. Battery Charging LEDs (4)BatteryTable 6-2 Battery LED Charging IndicatorsLED IndicationOff No battery in slot; battery is not charging; battery is not inserted correctly in the charger; charger is not powered.Preliminary
6 - 10 MC65 User GuideSlow Blinking Amber Battery is charging.Solid Amber Charging complete.Fast Blinking Amber Charging error.Table 6-2 Battery LED Charging Indicators (Continued)LED IndicationPreliminary
Accessories 6 - 11CablesThis section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.The following communication/charge cables are available:•USB Charging cable•Provide the MC65 with operating and charging power when used with the Motorola approved power supply.•Synchronize information between the MC65 and a host computer. With customized or third party software, it can also synchronize the MC65 with corporate databases.•Charge Only cable•Provide the MC65 with operating and charging power when used with the Motorola approved power supply.•Auto Charge cable.•Provide the MC65 with operating and charging power when used with the Motorola approved power supply.Battery Charging and Operating PowerThe communication/charge cables can charge the MC65 battery and supply operating power.To charge the MC65 battery:1. Connect the communication/charge cable power input connector to the Motorola approved power source.2. Slide the bottom of the MC65 into the connector cup end of the communication/charge cable and gently press in until it latches into the MC65.3. Slide the two locking tabs up until they both lock into position.Preliminary
6 - 12 MC65 User GuideFigure 6-8 Cable Cup Locking TabsThe MC65 amber Charge LED indicates the MC65 battery charging status. The 2400 mAh standard battery charges in less than four hours and the 3600 mAh standard battery charges in less than six hours. See Table 1-2 on page 1-8 for charging status indications. 4. When charging is complete, push the two locking tab down and remove the cable from the MC65.LED Charge IndicationsThe amber Charge LED on the MC65 indicates battery charging status. See Table 1-2 on page 1-8 for charging status indications. Locking TabPreliminary
Accessories 6 - 13Charging TemperatureCharge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.To accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8.Preliminary
6 - 14 MC65 User GuideVehicle HolderInstallation RemindersFigure 6-9 Vehicle Holder Mounting•Do not mount the vehicle holder where it will obscure the driver’s view of the road.•Do not mount the vehicle holder near the driver seat air bag deployment area.•Do not place the MC65 on top of the dashboard or anywhere without securing it in the vehicle holder.•Do not mount the vehicle holder near the passenger seat air bag deployment area.•Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil.Device Mounting Precautions•Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the vehicle holder.•The heating and cooling cycle of a vehicle’s interior will in some cases loosen the adhesion of the suction cup. Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit, and reinstall if necessary.•If the vehicle holder has problems staying on, clean the plastic suction cup with alcohol, then reinstall.InstallationInstall the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil. Clean the mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other flat car surface using the supplied mounting disc.WARNING!Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the auto mounting kit.Preliminary
Accessories 6 - 15Assembly1. Insert the vehicle holder’s cradle plate to the holes on the back of the cradle.2. Push the cradle down until both parts are engaged.Windshield Installation1. Fix the suction cup mount to the selected area with the suction lever facing up.Figure 6-10 Windshield Installation2. Flip the lever down to create a vacuum between the suction cup and the mounting surface.3. Make sure that the suction bond is strong enough before proceeding to the next step.4. Slide the MC65 into the cradle.Cradle PlateCradleSuction Cup MountPreliminary
6 - 16 MC65 User GuideFigure 6-11 Insert MC65 into Vehicle Holder5. Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the MC65.6. Connect the other end to the cigarette lighter socket.The LED indicator on the right side of the touch screen lights up orange during charging.Flat Surface Installation1. Remove the plastic sheet on the bottom of the mounting disc.2. Place the disc, sticky side down, on a clean flat surface.Figure 6-12 Mounting Disc3. Fix the suction cup mount to the disc with the suction lever facing up.4. Flip the lever down to create a vacuum between the suction cup and the disc.5. Make sure that the suction bond is strong enough before proceeding to the next step.6. Slide the MC65 into the cradle.Locking TabPreliminary
Accessories 6 - 17Figure 6-13 Vehicle Holder Mounted on Flat Surface7. Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the MC65.8. Connect the other end to the cigarette lighter socket.The LED indicator on the right side of the touch screen lights up orange during charging.Preliminary
6 - 18 MC65 User GuidePreliminary
Chapter 7 Maintenance & TroubleshootingIntroductionThis chapter includes instructions on cleaning and storing the MC65, and provides troubleshooting solutions for potential problems during MC65 operation.Maintaining the MC65For trouble-free service, observe the following tips when using the MC65:•Do not scratch the screen of the MC65. When working with the MC65, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC65 screen. Motorola recommends using a screen protector, p/n KT-67525-01R.•The touch-sensitive screen of the MC65 is glass. Do not to drop the MC65 or subject it to strong impact.•Protect the MC65 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.•Do not store or use the MC65 in any location that is dusty, damp, or wet.•Use a soft lens cloth to clean the MC65. If the surface of the MC65 screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.•Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns.Preliminary
7 - 2 MC65 User Guide•A screen protector is applied to the MC65. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include:•Protection from scratches and gouges•Durable writing and touch surface with tactile feel•Abrasion and chemical resistance•Glare reduction•Keeping the device’s screen looking new•Quick and easy installation.Removing the Screen ProtectorA screen protector is applied to the MC65. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays.To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.Figure 7-1 Removing the Screen ProtectorBattery Safety Guidelines•The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.•Follow battery usage, storage, and charging guidelines found in the user's guide.•Improper battery use may result in a fire, explosion, or other hazard.Lift ScreenProtectorCornerCAUTION Do not use a sharp object to remove the protector. Doing so can damage the display.NOTE Not using a screen protector can affect warranty coverage. To purchase replacement protectors, contact your local account manager or Motorola, Inc. These include screen protector installation instructions. Part number: KT-67525-01R Screen Protector 3/pk.Preliminary
Maintenance & Troubleshooting 7 - 3•To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC)•Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.•For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.•To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.•Do not disassemble or open, crush, bend or deform, puncture, or shred.•Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.•Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.•Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.•Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.•Battery usage by children should be supervised.•Please follow local regulations to properly dispose of used re-chargeable batteries.•Do not dispose of batteries in fire.•In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.•If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.CleaningMaterials Required•Alcohol wipes•Lens tissue•Cotton tipped applicatorsCAUTION Always wear eye protection.Read warning label on compressed air and alcohol product before using.If you have to use any other solution for medical reasons please contact Motorola for more information.WARNING!Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.Preliminary
7 - 4 MC65 User Guide•Isopropyl alcohol•Can of compressed air with a tube.Cleaning the MC65HousingUsing the alcohol wipes, wipe the housing including keys and in-between keys.DisplayThe display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.Scanner Exit WindowWipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.Connector1. Remove the main battery from mobile computer. See Replacing the Battery on page 1-10.2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.3. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the MC65. Do not leave any cotton residue on the connector.4. Repeat at least three times.5. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.6. Use a dry cotton tipped applicator and repeat steps 4 through 6.7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.8. Inspect the area for any grease or dirt, repeat if required.Cleaning Cradle ConnectorsTo clean the connectors on a cradle:1. Remove the DC power cable from the cradle.2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector.4. All sides of the connector should also be rubbed with the cotton tipped applicator.5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.Preliminary
Maintenance & Troubleshooting 7 - 56. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.Cleaning FrequencyThe cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required. However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.TroubleshootingMC65Table 7-1 Troubleshooting the MC65Problem Cause SolutionWhen pressing the power button the MC65 does not turn on.Battery not charged. Charge or replace the battery in the MC65.Battery not installed properly. Install the battery properly. See Installing the Battery on page 1-6.System crash. Perform a warm boot. If the MC65 still does not turn on, perform a cold boot. See Resetting the MC65 on page 2-16.When pressing the power button the MC65 does not turn on but two LEDs blink.Battery charge is at a level where data is maintained but battery should be re-charged.Charge or replace the battery in the MC65.Rechargeable battery did not charge. Battery failed. Replace battery. If the MC65 still does not operate, perform a warm boot, then a cold boot. See Resetting the MC65 on page 2-16.MC65 removed from cradle while battery was charging. Insert MC65 in cradle. The 3600 mAh battery fully charges in less than six hours. Extreme battery temperature. Battery does not charge if ambient temperature is below 0°C (32°F) or above 40°C (104°F).Cannot see characters on display. MC65 not powered on. Press the Power button.Preliminary
7 - 6 MC65 User GuideDuring data communication, no data transmitted, or transmitted data was incomplete.MC65 removed from cradle or disconnected from host computer during communication.Replace the MC65 in the cradle, or reattach the communication cable and re-transmit.Incorrect cable configuration. See the system administrator.Communication software was incorrectly installed or configured.Perform setup. Refer to the MC65 Integrator Guide for details.No sound. Volume setting is low or turned off. Adjust the volume. See Adjusting Volume on page 2-12.MC65 shuts off. MC65 is inactive. The MC65 turns off after a period of inactivity. If the MC65 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC65 is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.Check the Power window by selecting Start > Settings > System tab and tapping the Power icon. Select the Advanced tab and change the setting for a longer delay before the automatic shutoff feature activates.Battery is depleted. Replace the battery.Battery is not inserted properly. Insert the battery properly. See Installing the Battery on page 1-6.Tapping the window buttons or icons does not activate the corresponding feature.Screen is not calibrated correctly. Re-calibrate the screen. Press Blue key - Backspace key or tap Start > Settings > System tab > Screen icon > Align Screen button.The system is not responding. Warm boot the system. See Resetting the MC65 on page 2-16.A message appears stating that the MC65 memory is full.Too many files stored on the MC65.Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory).Too many applications installed on the MC65.Remove user-installed applications on the MC65 to recover memory. Select Start > Settings > System tab and tap the Remove Programs icon. Select the unused program and tap Remove.The Charging/Battery Status LED flashes with the Power button is pressed and the MC65 does not turn on.The MC65’s battery is low. Recharge the battery.Table 7-1 Troubleshooting the MC65 (Continued)Problem Cause SolutionPreliminary
Maintenance & Troubleshooting 7 - 7Bluetooth ConnectionCamera application does not launch. DataWedge application running. Stop DataWedge application. Tap Start > Settings > System > Task Manager. Select DataWedge application and tap End Task.The MC65 does not decode with reading bar code.Scanning application is not loaded.Load a scanning application on the MC65. See your system administrator.Unreadable bar code. Ensure the symbol is not defaced.Distance between exit window and bar code is incorrect.Place the MC65 within proper scanning range.MC65 is not programmed for the bar code.Program the MC65 to accept the type of bar code being scanned. Refer to the EMDK or Control Panel application.MC65 is not programmed to generate a beep.If the MC65 does not beep on a good decode, set the application to generate a beep on good decode.Battery is low. If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the MC65 low battery condition notification. Note: If the scanner is still not reading symbols, contact the distributor or Motorola.Table 7-1 Troubleshooting the MC65 (Continued)Problem Cause SolutionTable 7-2 Troubleshooting Bluetooth ConnectionProblem Cause SolutionMC65 cannot find any Bluetooth devices nearby.Too far from other Bluetooth devices. Move closer to the other Bluetooth device(s), within a range of 10 meters.The Bluetooth device(s) nearby are not turned on.Turn on the Bluetooth device(s) to find.The Bluetooth device(s) are not in discoverable mode.Set the Bluetooth device(s) to discoverable mode. If needed, refer to the device’s user documentation for help.When trying to connect a Bluetooth phone and MC65, the phone thinks a previously paired MC65 is used.The phone remembers the name and address of the MC65 it last paired with via the Bluetooth radio.Manually delete the pairing device and name from the phone. Refer to the phone’s user documentation for instructions.Preliminary
7 - 8 MC65 User GuideSingle Slot USB CradleTable 7-3 Troubleshooting the Single Slot USB CradleSymptom Possible Cause ActionLEDs do not light when MC65 or spare battery is inserted.Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power.MC65 is not seated firmly in the cradle. Remove and re-insert the MC65 into the cradle, ensuring it is firmly seated. Spare battery is not seated firmly in the cradle.Remove and re-insert the spare battery into the charging slot, ensuring it is firmly seated. MC65 battery is not charging. MC65 was removed from cradle or cradle was unplugged from AC power too soon.Ensure cradle is receiving power. Ensure MC65 is seated correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC65 is not fully seated in the cradle.Remove and re-insert the MC65 into the cradle, ensuring it is firmly seated. Extreme battery temperature. Battery does not charge if ambient temperature is below 0°C (32°F) or above 40°C (104°F).Spare battery is not charging. Battery not fully seated in charging slot. Remove and re-insert the spare battery in the cradle, ensuring it is firmly seated. Battery inserted incorrectly. Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.During data communication, no data transmits, or transmitted data was incomplete.MC65 removed from cradle during communications.Replace MC65 in cradle and retransmit.Communication software is not installed or configured properly.Perform setup as described in the MC65 Integrator Guide.Preliminary
Maintenance & Troubleshooting 7 - 9Four Slot Ethernet CradleTable 7-4 Troubleshooting the Four Slot Ethernet CradleSymptom Cause SolutionAttempt by the MC65 to ActiveSync failed. MC65 removed from the cradle while the LED was blinking green.Wait one minute and reinsert the MC65 in the cradle. This allows the cradle to attempt another synchronization.Using an outdated version of ActiveSync.Visit http://www.microsoft.com for the latest ActiveSync software.ActiveSync on the host computer has not yet closed the previous ActiveSync session.Wait one minute and reinsert the MC65 in the cradle. This allows the cradle to attempt another synchronization.Incorrect cable configuration. Ensure the correct cable (Ethernet) is used with the cradle. Communication software improperly configured.Perform setup as described in the MC65 Integrator Guide. MC65 ActiveSync disabled or not configured to accept network connection.On the MC65, tap Start > ActiveSync > Tools > Options > Options button. Then, uncheck the Enable PC sync using this connection: check box. Host ActiveSync disabled or not configured to accept network connection.On the host computer, check File > Connection Settings > Allow network (Ethernet) Server Connection with this desktop computer.During communication, no data transmits, or transmitted data was incomplete.MC65 removed from cradle during communications.Replace MC65 in cradle and retransmit.MC65 has no active connection. An icon is visible in the status bar if a connection is currently active. Preliminary
7 - 10 MC65 User GuideVehicle CradleBattery is not charging. MC65 removed from the cradle too soon.Replace the MC65 in the cradle. The 3600 mAh battery fully charges in less than six hours. Tap Start > Settings > System > Power to view battery status.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.MC65 is not inserted correctly in the cradle.Remove the MC65 and reinsert it correctly. Verify charging is active. Tap Start > Settings > System > Power to view battery status.Ambient temperature of the cradle is too warm.Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).Table 7-4 Troubleshooting the Four Slot Ethernet Cradle (Continued)Symptom Cause SolutionTable 7-5 Troubleshooting the Vehicle CradleSymptom Possible Cause ActionMC65 battery charging LED does not light up.Cradle is not receiving power. Ensure the power input cable is securely connected to the cradle’s power port.MC65 battery is not recharging. MC65 was removed from the cradle too soon.Replace the MC65 in the cradle. The 2400 mAh battery fully charges in four hours and the 3600 mAh battery fully charges in less than six hours.Battery is faulty. Replace the battery.MC65 is not placed correctly in the cradle.Remove the MC65 from the cradle, and re-insert correctly. If the battery still does not charge, contact customer support.The MC65 battery charging LED slowly blinks amber when the MC65 is correctly inserted and charging.Ambient temperature of the cradle is too warm.Move to an area where the ambient temperature is between 0oC and 35oC.Preliminary
Maintenance & Troubleshooting 7 - 11Four Slot Battery ChargerrCablesTable 7-6 Troubleshooting The Four Slot Battery ChargerSymptom Possible Cause ActionBattery not charging. Battery was removed from the charger or charger was unplugged from AC power too soon.Re-insert the battery in the charger or re-connect the charger’s power supply. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.Battery contacts not connected to charger.Verify that the battery is seated in the battery well correctly with the contacts facing down.Table 7-7 Troubleshooting the CablesSymptom Possible Cause ActionMC65 battery is not charging. MC65 was disconnected from AC power too soon.Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC65 is not fully attached to power.Detach and re-attach the power cable to the MC65, ensuring it is firmly connected. During data communication, no data transmits, or transmitted data was incomplete.Cable was disconnected from MC65 during communications.Re-attach the cable and retransmit.Incorrect cable configuration. See the system administrator.Communication software is not installed or configured properly.Perform setup as described in the MC65 Integrator Guide.Preliminary
7 - 12 MC65 User GuideMagnetic Stripe ReaderTable 7-8 Troubleshooting the Magnetic Stripe ReaderSymptom Possible Cause ActionMSR cannot read card. MSR removed from MC65 during card swipe.Reattach MSR to MC65 and reswipe the card.Faulty magnetic stripe on card. See the system administrator.MSR application is not installed or configured properly.Ensure the MSR application is installed on the MC65.Ensure the MSR application is configured correctly.MC65 battery is not charging. MC65 was removed from MSR or MSR was unplugged from AC power too soon.Ensure MSR is receiving power. Ensure MC65 is attached correctly. Confirm main battery is charging under Start > Settings > System > Power. The 3600 mAh battery fully charges in less than six hours.Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery.The MC65 is not fully attached to the MSR.Detach and re-attach the MSR to the MC65, ensuring it is firmly connected. During data communication, no data transmits, or transmitted data was incomplete.MC65 detached from MSR during communications.Reattach MC65 to MSR and retransmit.Incorrect cable configuration. See the system administrator.Communication software is not installed or configured properly.Perform setup as described in the MC65 Integrator Guide.Preliminary
Appendix A Technical SpecificationsMC65 Technical SpecificationsThe following tables summarize the EDA’s intended operating environment and technical hardware specifications.MC65Table A-1 MC65 EDA Technical SpecificationsItem DescriptionPhysical CharacteristicsDimensions Height: 15.2 cm (6.0 in.)Width: 7.7 cm (3.03 in.)Depth: 2.7 cm (1.10 in.)Weight 336 g (11.8 oz.) with 2400 mAh battery359 g (12.5 oz.) with 3600 mAh batteryDisplay Transflective color 3.5” QVGA with backlight, TFT-LCD, 65K colors, 240 W x 320 LTouch Panel Glass analog resistive touchBacklight LED backlightBattery Pack Rechargeable Lithium Ion 3.7V, 2400 or 2600 mAh Smart batteryExpansion Slot User accessible microSD slot.Network Connections Full-speed USB, host or client, Bluetooth and WiFi.USB host mode available with appropriate cables only.Notification LED and audible alertPreliminary
A - 2 MC65 User GuideKeypad Options 26 key numeric;44 key QWERTY, 44 key AZERTY, 44 key QWERTZ;PIMAudio Speaker, receiver, microphone, software support for full duplex capability, Bluetooth stereo.Performance CharacteristicsCPU XScale™ Bulverde PXA270 processor at 520 MHzOperating System Microsoft® Windows Mobile™ 6.5 ProfessionalMemory 128MB RAM/256MB FlashInterface/Communications USB 1.1 Full-speedOutput Power USB: 5 VDC @ 200 mA max.User EnvironmentOperating Temperature -10°C to 50°C (14°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 32°F to 104°F / 0° C to 40° CHumidity 95% non-condensingDrop Specification 4 ft. drop to concrete, two drops per six sides over operating temperature range.Tumble 250 0.5 m (1.6 ft.) tumbles (500 drops)Electrostatic Discharge (ESD) +/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge Sealing IP54Wireless WAN Data and Voice CommunicationsWireless Wide Area Network (WWAN) radios GSM: GPRS/EDGE (850, 900, 1800 and 1900 MHz)CDMA: Antenna ExternalWireless LAN Data and Voice CommunicationsWireless Local Area Network (WLAN) radio Tri-mode IEEE® 802.11a/b/gData Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 MbpsOperating Channels Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual operating channels/frequencies depend on regulatory rules and certification agencyTable A-1 MC65 EDA Technical Specifications (Continued)Item DescriptionPreliminary
Technical Specifications A - 3Security WEP (40 or 128 bit), TKIP, AES, WPA (Personal or Enterprise), WPA2 (Personal or Enterprise), 802.1x, EAP-TLS, TTLS (CHAP, MS-CHAP, MS-CHAPv2, PAP or MD5), PEAP (TLS, MSCHAPv2, EAP-GTC), LEAP, EAP-FAST (TLS, MS-CHAPv2, EAP-GTC)Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division Multiplexing (OFDM) (Verify)Antenna Internal Voice Communication Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE 802.11 a/b/g direct sequence wireless LANWireless PAN Data and Voice CommunicationsBluetooth Class II, v 2.0 EDR; on-board antenna. Supports Microsoft Bluetooth stack.Global Positioning SystemGPS SiRF III. on-board antenna.RegulatoryElectrical Safety Certified to UL/cUL 60950-1, IEC / EN60950-1IEEE 1725Environmental RoHS-compliantWLAN and Bluetooth (PAN)USA: FCC Part 15.247, 15.407Canada: RSS-210, RSS 310EU: EN 300 328, EN 300 440-2, EN 301 893Japan: ARIB STD-T33, ARIB STD-T66, ARIB STD-T70 & T71Australia: AS/NZS 4268Wireless Wide Area Network Quad Band GSM/ EDGEGlobal: 3GPP TS 51.010, GCF approved moduleUSA: FCC Part 22, Part 24Canada: RSS-132, RSS-133EU: EN301 511Australia: AS/ACIF S024.1 & 3RF ExposureUSA: FCC Part 2, FCC OET Bulletin 65 Supplement CCanada: RSS-102EU: EN 50392Australia: Radio communications Standard 2003EMI/RFINorth America: FCC Part 15, Class BCanada: ICES 003 Class BEU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 301 489-19, EN 60601-1-2Australia: AS/NZS CISPRA-22Table A-1 MC65 EDA Technical Specifications (Continued)Item DescriptionPreliminary
A - 4 MC65 User GuideLaser Safety IEC/Class 2/FDA ll in accordance with IEC60825-1/EN60825-1Data Capture SpecificationsOptions 1D laser scanner2D imager1D laser scanner and color camera2D imager and color cameraLinear 1D Scanner (SE950) SpecificationsOptical Resolution 0.005 in. minimum element widthRoll +/- 30° from verticalPitch Angle +/- 65° from normalSkew Tolerance +/- 60° from normalAmbient Light Sunlight: 8,000 ft. candles (86,112 Lux)Artificial Light: 450 ft. candles (4,844 Lux)Shock 2,000 +/- 5% GScan Rate 50 (+/- 6) scans/sec (bidirectional)Scan Angle 46.5° (typical)Laser Power 1.0 mW nominal2D Imager Engine (SE4400) SpecificationsField of View Horizontal - 32.2°Vertical - 24.5°Optical Resolution 640 H x 480 V pixels (gray scale)Roll 360°Pitch Angle +/- 60° from normalSkew Tolerance +/- 50° from normalAmbient Light Total darkness to 9,000 ft. candles (96,900 Lux)Shock 2,000 +/- 5% GFocal Distance from Front of Engine Near: 5 inchesFar: 9 inchesAiming Element (VLD) 650 nm +/- 5 nmTable A-1 MC65 EDA Technical Specifications (Continued)Item DescriptionPreliminary
Technical Specifications A - 5Illumination Element (LED) 635 nm +/- 20 nmCamera SpecificationsResolution 2 Mega pixel with flash and auto focus.Table A-2 Data Capture OptionsItem DescriptionLaser Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Discrete 2 of 5Interleaved 2 of 5 EAN-8 EAN-13MSI UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode Chinese 2 of 5 GS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniTable A-1 MC65 EDA Technical Specifications (Continued)Item DescriptionPreliminary
A - 6 MC65 User GuideImaging Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Interleaved 2 of 5Discrete 2 of 5 MSI EAN-8EAN-13 UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode TLC39 Composite ABComposite C Micro PDF-417 PDF-417Macro PDF-417 (Macro) Micro PDF-417 QR CodeData Matrix Maxi Code US PostnetUS Planet UK 4-state Australian 4-stateCanadian 4-state Japanese 4-state Dutch KixChinese 2 of 5 USPS 4-state (US4CB) AztecmicroQR GS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniCamera Decode Capability Code 39 Code 128 Code 93Codabar Code 11 Interleaved 2 of 5Discrete 2 of 5 MSI EAN-8EAN-13 UPCA UPCEUPC/EAN supplementals Coupon Code Trioptic 39Webcode TLC39 Composite ABComposite C Micro PDF-417 PDF-417Macro PDF-417 (Macro) Micro PDF-417 QR CodeData Matrix Maxi Code US PostnetUS Planet UK 4-state Australian 4-stateCanadian 4-state Japanese 4-state Dutch KixGS1 DataBarGS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar StackedGS1 DataBar Expanded GS1 DataBar Expanded StackedGS1 DataBar Stacked OmniTable A-2 Data Capture Options (Continued)Item DescriptionPreliminary
Technical Specifications A - 7MC65 Accessory SpecificationsSingle Slot USB CradleFour Slot Battery ChargerTable A-3 Single Slot USB Cradle Technical SpecificationsFeature DescriptionDimensions Height: 7.1 cm (2.80 in.)Width: 11.0 cm (4.33 in.)Depth: 15.0 cm (5.91 in.)Weight 210 g (7.41 oz)Input Voltage 12 VDCPower Consumption 30 wattsInterface USBOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-4 Four Slot Battery Charger Technical SpecificationsFeature DescriptionDimensions Height: 4.7 cm (1.85 in.)Width: 15.5 cm (6.10 in.)Depth: 21.0 cm (8.27 in.)Weight 384 g (13.55 oz)Input Voltage 12 VDCPower Consumption 30 wattsOperating Temperature 0°C to 40°C (32°F to 104°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Preliminary
A - 8 MC65 User GuideFour Slot Charge Only CradleFour Slot Ethernet CradleHumidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-4 Four Slot Battery Charger Technical Specifications (Continued)Feature DescriptionTable A-5 Four Slot Charge Only Cradle Technical SpecificationsFeature DescriptionDimensions Height: 13.7 cm (5.39 in.)Width: 46.8 cm (18.43 in.)Depth: 9.9 cm (3.90 in.)Weight 1115 g (39.33 oz)Input Voltage 12 VDCPower Consumption 100 wattsOperating Temperature 0°C to 50°C (32°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-6 Four Slot Ethernet Cradle Technical SpecificationsFeature DescriptionDimensions Height: 13.7 cm (5.39 in.)Width: 46.8 cm (18.43 in.)Depth: 9.9 cm (3.90 in.)Weight 1115 g (39.33 oz)Power 12 VDCOperating Temperature 0°C to 50°C (32°F to 122°F)Preliminary
Technical Specifications A - 9Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°F to 104°F)Humidity 5% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-6 Four Slot Ethernet Cradle Technical Specifications (Continued)Feature DescriptionPreliminary
A - 10 MC65 User GuideMagstripe ReaderVehicle CradleTable A-7 Magstripe Reader (MSR) Technical SpecificationsFeature DescriptionDimensions TBDWeight TBDInterface Serial with baud rate up to 19,200Format ANSI, ISO, AAMVA, CA DMV, user-configurable generic format Swipe Speed 5 to 50 in. (127 to 1270 mm) /sec, bi-directionalDecoders Generic, Raw DataMode Buffered, unbufferedTrack Reading Capabilities Tracks 1 and 3: 210 bpiTrack 2: 75 and 210 bpi, autodetectOperating Temperature 32° to 122° F (0° to 50° C)Storage Temperature -40° to 158° F (-40° to 70° C)Humidity 5% to 95% non-condensingDrop 4 ft. (1.22 m) drops to concreteElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-8 Vehicle Cradle Technical SpecificationsFeature DescriptionDimensions Height: 10.4 cm (4.09 in.)Width: 11.1 cm (4.37 in.)Depth: 6.9 cm (2.72 in.)Weight 240 g (8.47 oz)Power 9- 32 VDCOperating Temperature -20°C to 50°C (-4°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Charging Temperature 0°C to 40°C (32°C to 104°F)Preliminary
Technical Specifications A - 11CablesHumidity 10% to 95% non-condensingDrop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperatureElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-8 Vehicle Cradle Technical Specifications (Continued)Feature DescriptionTable A-9 USB Charging Cable Technical SpecificationsFeature DescriptionLength 161.9 cm (63.74 in.)Operating Temperature -10°C to 50°C (14°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Humidity 10% to 95% non-condensingElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-10 Charge Only Cable Technical SpecificationsFeature DescriptionLength 28.0 cm (11.00 in.)Operating Temperature -10°C to 50°C (14°F to 122°F)Storage Temperature -40°C to 70°C (-40°F to 158°F)Humidity 10% to 95% non-condensingElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-11 Auto Charge Cable Technical SpecificationsFeature DescriptionLength 169.0 cm (66.54 in.)Input Voltage 12 - 24 VDCOperating Temperature -10°C to 50°C (14°F to 122°F)Preliminary
A - 12 MC65 User GuideStorage Temperature -40°C to 70°C (-40°F to 158°F)Humidity 10% to 95% non-condensingElectrostatic Discharge (ESD) +/- 15 kV air+/- 8 kV contactTable A-11 Auto Charge Cable Technical Specifications (Continued)Feature DescriptionPreliminary
GlossaryAAPI. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function callsAZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the top row of keys.AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system.AFH. Adaptive Frequency HoppingActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems.BBar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data. The pattern of 0 and 1 values within the byte determines its meaning.Bits per Second (bps). Bits transmitted or received.Bluetooth. A wireless protocol utilizing short-range communications technology facilitating data transmission over short distances.boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software.Preliminary
Glossary - 2 MC55 User Guidebps. See Bits Per Second.Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.CCDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation.CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil. There are no special operating procedures for this class.CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses no danger for unintentional direct human exposure.Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, punctuation mark, or communications control contained in a message.Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”, “:”, “/”, “,” and “+”).Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39.Cold Boot. A cold boot restarts the mobile computer and erases all user stored records and entries.COM port. Communication port; ports are identified by number, e.g., COM1, COM2.Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.DDCP. See Device Configuration Package.Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.Preliminary
Glossary - 3Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer.Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.EEAN. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.EMDK. Enterprise Mobility Developer’s Kit.ESD. Electro-Static DischargeFFile Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See TCP/IP.Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed.FHSS (Frequency Hopping Spread Sprectrum). A method of transmitting radio signals by rapidly switching a carrier among many frequency channels, using a pseudorandom sequence known to both transmitter and receiver.HHard Reset. See Cold Boot.Hz. Hertz; A unit of frequency equal to one cycle per second.Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.Preliminary
Glossary - 4 MC55 User GuideIIEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.IEEE Address. See MAC Address.Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. MC65 mobile computers include USB ports.Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded.Internet Protocol Address. See IP.I/O Ports. The connection between two devices, defined by common physical characteristics, signal characteristics, and signal meanings. Types of interfaces include RS-232 and USB.IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit (MTU) of the network.IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP protocol.ISM. Industry Scientific and Medical KKey. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.Preliminary
Glossary - 5LLASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.laser scanner. A type of bar code reader that uses a beam of laser light.LCD. See Liquid Crystal Display.LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular chemical composition.Light Emitting Diode. See LED.Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and react relatively quickly. They require external light to reflect their information to the user.MMC. Mobile Computer.MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being different from the MIN.MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the cellular device when accessing the cellular system.Mobile Computer. In this text, mobile computer refers to the MC65. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.NNominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value.NVM. Non-Volatile Memory.Preliminary
Glossary - 6 MC55 User GuideOOpen System Authentication. Open System authentication is a null authentication algorithm.PPAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network.PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to test and debug a network by sending out a packet and waiting for a response.QQWERTY. A standard keyboard commonly used on European keyboards. “QWERTY” refers to the arrangement of keys on the top row of keys.QWERTZ. A standard keyboard commonly used on German keyboards. “QWERTZ” refers to the arrangement of keys on the top row of keys.RRAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.RF. Radio Frequency.ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.SScanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.SDK. Software Development KitShared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.Preliminary
Glossary - 7Soft Reset. See Warm Boot.Space. The lighter element of a bar code formed by the background between bars.Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.Subnet. A subset of nodes on a network that are serviced by the same router. See Router.Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.Substrate. A foundation material on which a substance or image is placed.Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.Symbol Aspect Ratio. The ratio of symbol height to symbol width.Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN, Code 39, PDF417, etc.).TTCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end. UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable protocol, which means that all messages contain not only the address of the destination station, but the address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which is either permanently assigned or dynamically assigned at startup.Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program.Terminal. See Mobile Computer.Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations in 3270, 5250 and VT220.Preliminary
Glossary - 8 MC55 User GuideTFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless devices.Tolerance. Allowable deviation from the nominal bar or space width.Transmission Control Protocol/Internet Protocol. See TCP/IP.Trivial File Transfer Protocol. See TFTP.UUDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications.UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.VVisible Laser Diode (VLD). A solid state device which produces visible laser light.WWarm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.Preliminary
IndexNumerics2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40Aaccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11charge only cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3communication/charge cablesbattery charging . . . . . . . . . . . . . . . . . . . . . 6-11LED indicators . . . . . . . . . . . . . . . . . . . . . . 6-12EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4fabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3four slot charge only cradle . . . . . . . . . . 1-3, 6-1, 6-5four slot Ethernet cradle . . . . . . . . . . . . . . . .1-3, 6-6four slot spare battery charger . . . . . . . . . . .1-3, 6-9holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-2rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1screen protector . . . . . . . . . . . . . . . . . . . . . . . . . 1-4SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5single slot USB cradle . . . . . . . . . . . . . . . . . .6-1, 6-2spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7spring loaded stylus . . . . . . . . . . . . . . . . . . . . . . 1-3stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3USB charging cable . . . . . . . . . . . . . . . . . . . . . . 1-3USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3vehicle cradle . . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-7vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . 1-3action button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38activationCDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 5-1adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1AirBEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Alpha-numeric keypad . . . . . . . . . . . . . . . . . . . . . . 2-27alpha-numeric keypadkey descriptions . . . . . . . . . . . . . . . . . . . . . . . . 2-29answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19assisted GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2auto charge cable . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-11AZERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27Bbar codestwo dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-40batterycharging . . . . . . . . . . . . . 1-7, 6-2, 6-5, 6-6, 6-7, 6-9check status . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10battery chargerscommunication/charge cables . . . . . . . . . . . . . 6-11LED indicators . . . . . . . . . . . . . . . . . . . . . . 6-12four slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7communication/charge cables . . . . . . . . . . . . . 6-11using four slot charge only cradle . . . . . . . . . . . . 6-5using four slot Ethernet cradle . . . . . . . . . . . . . . 6-6using four slot spare battery charger . . . . . . . . . 6-9using single slot USB cradle . . . . . . . . . . . . . . . . 6-2using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-7battery icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7, 2-12Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1Preliminary
Index - 2 MC65 User Guideadaptive frequency hopping . . . . . . . . . . . . . . . . 5-1security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5bluetoothdiscovering devices . . . . . . . . . . . . . . . . . . . . . . . 5-6turning on and off . . . . . . . . . . . . . . . . . . . . . . . . 5-5bootcold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvbuttonsaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38power . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 2-38scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38up and down . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38Ccables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-8call blocking See call barring . . . . . . . . . . . . . . . . . . 4-23call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24CDMAdata connection . . . . . . . . . . . . . . . . . . . . . . . . . 4-18test activation . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27changing a PIN for phone use . . . . . . . . . . . . . . . . . 4-22charge only cable . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-11charge only cradle . . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-1chargingspare batteries . . . . . . . . . . . . . . . . . . . 1-8, 6-3, 6-9using four slot charge only cradle . . . . . . . . . . . . 6-5using four slot Ethernet cradle . . . . . . . . . . . . . . 6-6using four slot spare battery charger . . . . . . . . . 6-9using single slot USB cradle . . . . . . . . . . . . . . . . 6-2using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-7charging indicators . . . . . . . . . . . . . . . . . . . . .2-15, 6-12four slot charge only cradle . . . . . . . . . . . . . . . . . 6-5four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 6-6four slot spare battery charger . . . . . . . . . . . . . . 6-9single slot USB cradle . . . . . . . . . . . . . . . . . . . . . 6-3vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8charging temperature . . . . . . . . . . . . . . . . . . . . .1-8, 6-3cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3command baricons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11communication/charge cables . . . . . . . . . . . . . . . . . 6-11battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 6-11LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12conference call . . . . . . . . . . . . . . . . . . . . . . . . 4-13, 4-15configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiContacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9contacts application . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3conventionsnotational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xivcradlesfour slot charge only . . . . . . . . . . . . . . . 1-3, 6-1, 6-5four slot charge only cradle . . . . . . . . . . . . . . . . . 6-5four slot Ethernet . . . . . . . . . . . . . . . . . . . . . 1-3, 6-6four slot spare battery charger . . . . . . . . . . . . . . 6-9single slot USB . . . . . . . . . . . . . . . . . . . . . . 6-1, 6-2vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1, 6-7Ddata capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiidigital camera . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40dot aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41imager operational modesdecode mode . . . . . . . . . . . . . . . . . . . . . . . 2-40image capture mode . . . . . . . . . . . . . . . . . . 2-40pick list mode . . . . . . . . . . . . . . . . . . . . . . . 2-40imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40scan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38scan range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41scanning . . . . . . . . . . . . . . . . . . . . . . . . . 2-41, 2-42two dimensional bar codes . . . . . . . . . . . . . . . . 2-40data connection . . . . . . . . . . . . . . . . . . . . . . . 4-18, 4-19disabling PIN for phone use . . . . . . . . . . . . . . . . . . . 4-23disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . 4-17, 4-18display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiEemergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5enabling PIN for phone use . . . . . . . . . . . . . . . . . . . 4-22enterprise mobility developer kit . . . . . . . . . . . . . . . . 1-4ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6Evolution Data-Optimized . . . . . . . . . . . . . . . . . . . . . 4-1Ffabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3file explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Four Slot Battery Charger . . . . . . . . . . . . . . . . . . . . . 6-1Preliminary
Index - 3four slot charge only cradle . . . . . . . . . . . . . . . . . . . . 6-5charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-5four slot Ethernet cradle . . . . . . . . . . . . . . . . . . .1-3, 6-6charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-6four slot spare battery charger . . . . . . . . . . . . . . .1-3, 6-9charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-9setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38GGlobal Positioning System . . . . . . . . . . . . . . . . . . . . . 3-1GPRSdata connection . . . . . . . . . . . . . . . . . . . . .4-16, 4-19data disconnect . . . . . . . . . . . . . . . . . . . . .4-17, 4-18registry file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19WAN configuration . . . . . . . . . . . . . . . . . . . . . . 4-19GSMaccess point name . . . . . . . . . . . . . . . . . . . . . . 4-19configure GPRS data connection . . . . . . . . . . . 4-19GPRS data connection . . . . . . . . . . . . . . . . . . . 4-16settingsphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21PIN . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22, 4-23security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22services . . . . . . . . . . . . . . . . . . 4-23, 4-24, 4-25sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21Hhard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6High-Speed Downlink Packet Access . . . . . . . . . . . . 4-1holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3IiconsActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7, 2-12speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5task tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4imager. See data capture, imagingimager. See data capture, imaging, imagersampleimaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40information, service . . . . . . . . . . . . . . . . . . . . . . . . . . . xvinstalling battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6internetdisconnecting GPRS . . . . . . . . . . . . . . . . .4-17, 4-18via GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16wireless connection . . . . . . . . . . . . . . . . . 4-18, 4-19Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . 2-9internet sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Kkey descriptionsalpha-numeric keypad . . . . . . . . . . . . . . . . . . . . 2-29numeric keypad . . . . . . . . . . . . . . . . . . . . 2-24, 2-35keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiinput modes . . . . . . . . . . . . . . 2-26, 2-30, 2-32, 2-33key descriptions . . . . . . . . . . . . . . . . 2-24, 2-29, 2-35numeric . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24, 2-34QWERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27special character key . . . . . . . . . . . . . . . . . . . . . 2-36types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24Llaser scanningSee data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-40LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15charging . . . . . . . . 2-15, 6-3, 6-5, 6-6, 6-8, 6-9, 6-12radio status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16scan and decode . . . . . . . . . . 2-15, 2-41, 2-42, 2-43lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2locking the MC9500-K keypad . . . . . . . . . . . . . . . . . 2-17Mmain batterycharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-7installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiimessaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-2MSP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10multi media card . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-2muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7Nnavigation baricons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5networkconfiguring GPRS WAN . . . . . . . . . . . . . . . . . . 4-19notational conventions . . . . . . . . . . . . . . . . . . . . . . . . xivnotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9, 2-10numeric keypad . . . . . . . . . . . . . . . . . . . . . . . 2-24, 2-34input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26Preliminary
Index - 4 MC65 User Guidekey descriptions . . . . . . . . . . . . . . . . . . . .2-24, 2-35Ooperating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiPpasswords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21phoneanswering a call . . . . . . . . . . . . . . . . . . . . . . . . . 4-4call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8call swapping . . . . . . . . . . . . . . . . . . . . . .4-11, 4-12conference call . . . . . . . . . . . . . . . . . . . . .4-13, 4-15contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7speed dialcalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4three-way call . . . . . . . . . . . . . . . . . . . . . .4-13, 4-15using keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1phone activation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27phone security . . . . . . . . . . . . . . . . . . . . . . . . .4-22, 4-23phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9PIN, changing for phone . . . . . . . . . . . . . . . . . . . . . 4-22PIN, disabling for phone use . . . . . . . . . . . . . . . . . . 4-23PIN, enabling for phone use . . . . . . . . . . . . . . . . . . 4-22power button . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 2-38Printer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1QQWERTY keypadinput modes . . . . . . . . . . . . . . . . . . 2-30, 2-32, 2-33QWERTZ keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27Rradios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiirapid deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11removing main battery . . . . . . . . . . . . . . . . . . . . . . . 1-10reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-1Sscan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38scanningbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40See data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-40screencalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8screen protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2SDKSee EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4secure digital card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2securityBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvservices, GSMcall barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25settingsGSM/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21SIM cardaccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Single Slot USB Cradle . . . . . . . . . . . . . . . . . . . . . . . 6-1single slot USB cradle . . . . . . . . . . . . . . . . . . . . . . . . 6-2charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-3soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16, 5-3spare battery2400 mAh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33600 mAh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3charging . . . . . . . . . . . . . . . . . . . . . . . . . 1-8, 6-3, 6-9spare battery chargercharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-9setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9speaker icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12special character key . . . . . . . . . . . . . . . . . . . . . . . . 2-36speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4spring loaded stylus . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3starting the EDA . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-8status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7, 2-12speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-3, 2-38subscriber identification module . . . . . . . . . . . . . . . . . 1-5suspend . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 2-38, 5-4synchronize with PCusing Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 5-12Preliminary
Index - 5Ttask tray icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2charging . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8, 6-3text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25three-way call . . . . . . . . . . . . . . . . . . . . . . . . .4-13, 4-15Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5Uunpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2up and down button . . . . . . . . . . . . . . . . . . . . . . . . . 2-38USB charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11USB Charging Cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-1USB charging cable . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3USB client charge cable . . . . . . . . . . . . . . . . . . . . . 6-11USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3using stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38using wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6Vvehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-7charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-8Vehicle Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3accessoriesvehicle holder . . . . . . . . . . . . . . . . . . . . . . . . 6-1videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25Wwakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16waking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . . . . 1-3warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Windows Live Messenger . . . . . . . . . . . . . . . . . . . . . 2-9wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12wirelessinternet . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18, 4-19Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiWPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiWWANconfiguring GPRS . . . . . . . . . . . . . . . . . . . . . . . 4-19Preliminary
Index - 6 MC65 User GuidePreliminary
Preliminary
72E-133769-01 Revision 1 - March 2010Motorola, Inc.One Motorola PlazaHoltsville, New York 11742, USA1-800-927-9626http://www.motorola.com/enterprisemobilityMOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2010Preliminary

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