ZTE ZTEMF633PLUS HSUPA USB Modem User Manual Manual

ZTE Corporation HSUPA USB Modem Manual

Manual

Check your system requirements 1. Check you have a spare USB port (USB 1.0 or 2.0) 2. You need to be running Windows 2000 / XP / Vista for a PC or OS X 10.5 and above for a Mac 3. The recommended system requirements are: CPU 1GHz Pentium or above Hard Disk 20GB or above RAM 512M or above Display 800 x 600 minimum 4. You need to have Administrator rights to install and run the software 5. We suggest you switch off your anti-virus software before installing the USB modem. In some cases protection software can prevent automatic installation. It is possible to start the installation process manually by clicking the Autorun icon when it appears. 1
Get to know your USB Modem 1 3 5 4 6 2 1. LED Indicator 2. Rotating USB plug 3. External Antenna Port 4. Back cover 5. SIM Slot 6. MicroSD Slot 2
Insert your SIM Card 1. Open the slider panel on the back of your USB modem. 2. Insert your USIM card carefully as shown. 3. If you want to add a memory card you can do it now. Your USB modem supports up to 4GB MicroSDHC memory. 4. Close the back cover. Tip Remember to keep your plastic SIM card holder. It has a record of your phone number and a PIN number which you will need later. 3
Insert the modem into your computer The installation and management software is pre-loaded onto your USB modem. Simply insert your modem into your computer and follow the instructions on-screen. You’ll be up and connected in about 5 minutes. The USB modem is a Plug and Play device. Once inserted your system will automatically detect the new hardware and start to install the software. Be patient as it may take some time for your computer to recognise the modem. If nothing happens your system configuration may be preventing Autorun. Tips to resolve z Windows users: Double click the Autorun icon to start the software installation z MAC users: Open the CD-ROM, ZTE MODEM, and double click Telstra Turbo Connection Manager icon. 4
The installation method shown below is for Windows XP. Other systems will follow a similar but not necessarily identical installation process: 5
Choose ‘I accept….’, and then click Next to continue. 6
Press Next to accept the default folder location, or press Change to define your own path. 7
Please wait a few seconds for the installation to proceed… Click Finish to complete the installation. 8
Connect to the internet After installation the software interface will launch automatically. Your modem will continue installing for a couple of minutes. You’ll be ready to go as soon as you see the Connect button. 9
LED indicator Modem StatusRed Offline.Not registered on the network Green solid Registered on the 2G network Green blinking Active data transfer on the 2G networkBlue solid Registered on the 3G network Blue blinking Active data transfer on the 3G network z The installation will create a new shortcut on your desktop and a new program listing under Start-Programs z You may have to reboot your PC or MAC after installation is complete z If you have problems with the installation please contact your supplier or see our website, www.zte.com.au/ for more assistance and FAQ’s z If you can’t connect to the internet check your SIM card is inserted correctly, contact your service provider and check your account is active. 10
Using your USB Modem z Press Connect to establish a data connection using your USB modem z Launch your browser or other software z When you have finished your internet or email connection remember to return to the software interface and press Disconnect to end your session z If the software has been minimized then double click the small icon on the task bar to re-open the application window. See the task bar icon descriptions on Page 15. TIP After the computer wakes from hibernation or standby mode you may need to remove and insert the modem. 11
Connected State Note: The modem is locked to Telstra. If you use a SIM card from another provider you may not be able to connect to the network. Consult Telstra for more details or to unlock your device. 12
Safe Removal of Hardware To remove your USB modem from the computer first close the Connection Manager then use the safe removal of hardware process. If you remove the USB modem when it is active the modem software and related information (eg Phonebook records) may become corrupted. Safely remove the modem z Eg in Windows XP, left click the icon on the Windows taskbar z Click on Safely Remove Hardware z Remove the USB modem. 13
Using the Card Manager Software System Icons Network signal strength New SMS message Red Computer icon - internet Not Connected Green Computer icon - Internet Connected Connection - P is packet-switched, C is circuit switched Green arrow icon - modem inserted into the computer Red arrow icon - modem not inserted into the computer Orange arrow icon - modem is offline Green SIM icon – SIM/USIM card is inserted Red SIM icon - SIM/USIM card is not inserted Current network connection type 14
Task Bar Information When you minimize the software the window will minimize to an icon on the system tray. The program is still active in the background but disappears to free your normal Windows space. Double click the task bar icon to resize the display. Task bar icons Green - Modem is inserted into the computer Red - Modem is not inserted into the computer Orange - Modem is Offline Red - SIM/USIM card is not inserted No network signal There is a new message Modem is ready to connect to Internet Green - Internet is Connected 15
Task bar menu Right Click the task bar icon to access the following menu: Device offline Disconnect the modem from the network Device online Connect the modem to the network Factory Settings Restore the modem settings to their original values Help Enter the Help interface About View software and hardware versions Exit Close the software and switch off the modem 16
Internet connection records From the Connect screen press Internet Connection Records to show your connection history. The internet connection records are for information only. 17
SMS Interface Click the SMS icon to use the SMS Interface: 18
Read Incoming Messages Click the Inbox button to read your received messages. 19
Create a new message z Click New Message and enter the recipient’s number z The recipient’s number can be entered directly or by selecting entries from the Phonebook z Use ‘;’ to separate multiple recipients. 20
z Click into the text field to enter text z The SMS can be up to 140 characters, including symbols z The interface will show total characters used z Click Send to send the message. The prompt screen below will appear: z Select Yes to confirm z After the message has been sent successfully it will be saved in the Outbox z If the message fails to send it will be saved in Drafts. 21
Read Read the selected SMS Reply Reply to the selected SMS Forward Forward the SMS to other recipients Move Save the SMS on the PC or SIM card Delete Delete the selected SMSSave Save the phone number from the message to the contacts phonebook Cancel Return to the SMS interfaceSMS General Features Enter any of the Inbox / Outbox / Drafts to use the tabs at the bottom of the window: Notes z If you want to select several messages, you can use the Ctrl or Shift keys (Windows) z New messages cannot be received when the SIM card is full z The system will indicate the SIM card is full. Messages cannot be saved until some are deleted by the user. 22
PhoneBook Click the PhoneBook button to select the phonebook interface. 23
To create a new contact click New  New Contact, enter the details and select OK to finish. You can choose the Save location as the PC or the USIM card. 24
PhoneBook Notes: z If your stored location (Folder) is PC then you can also create a new Group z To create a new group: Click New  New Group and enter the group name z Select contacts from the list on the right and drag them to the group location If a contact is selected, you can carry out the following additional steps using the tabs on the bottom of the screen: View View the selected contact’s information Delete Delete contacts or groups SMS Send messages to the mobile phone number selected Save as Save the contact information to a TXT file on your PC Edit Edit the contact information 25
Settings Click the Settings button to select the settings interface Connection Settings: 26
There is no need to change these settings as they are pre- configured for your network. If you change networks or are roaming you may need to modify some settings. Consult your service provider for more information. New Connection for Corporate Users and IT Administrators If you have a private VPN you will need to create a new connection configuration. This feature is designed for IT Administrators in a corporate environment and is generally not required to be changed by end users. Add Add new configuration files Delete Delete the selected configuration file Edit Edit the selected configuration file Set Default Set the selected profile as your default connection 27
Security Settings PIN enable - The PIN code is provided with your SIM card. Consult your service provider if you forget your PIN. Backup Contacts, Messages and Connection Records Create a local backup of Phonebook and SMS data. 28
Network Settings These settings are pre-configured for your network. Consult your service provider for more information. 29
Message Settings These settings are pre-configured for your network. If you change networks or are roaming you may need to modify some settings. Consult your service provider for more information. 30
MicroSD card If you use a MicroSD card in your modem your computer will display a removable disk related to the MicroSD card. You can then use the modem as a flash drive to store and transfer files. MicroSD cards supported to 2GB are FAT 16 format. MicroSD HC cards supported to 4GB are FAT 32 format. If you want to remove the modem please use the Safe Removal of Hardware to stop the removable disk first. For more details see the Safe Removal of Hardware process. External Antenna Port Only use the correct antenna as recommended by the manufacturer. Insert and remove the connection carefully. Do not pull on the cable to remove the connection. Help Click Help button to access the system help and user guide. 31
Troubleshooting If you have any problems with your connection or modem please consult the manual and check this section. If the problem still exists contact your service provider or check our website for more details at www.zte.com.au Problem Possible Causes Suggested SolutionThe user inter- face doesn’t start after the modem is plugged in. PC configuration is not correct. (No autorun) Start the program manually by going StartProgram Files or use the shortcut onthe desktop. The modem has no signal.The antenna is at the wrong angle or position. Adjust the angle and position of the USB modem. You have no network coverage.Try moving location until you get good reception. 32
Problem Possible Causes Suggested Solution The modem has no signal. You have not en- tered your PIN number at start up Restart the application and enter your PIN number. If the PIN is invalid you cannot con-nect to the network. Message sent failed. The SMS centre number isn’t correct. Check with your with service provider and enter the correct num- ber in the Message settings. Data connection failed. You have no network coverage.Try moving location until you get good reception. The APN configuration is wrong Check with your ser- vice provider and set the APN in the con- figuration settings. 33
Problem Possible Causes Suggested Solution Data connection failed. The manual net- work selection is wrong. Select the correct net- work for your service provider. Restore Au- tomatic mode. You are using the wrong APN. Consult your network provider The modem cannot connect to the internet when overseasYou don’t have international roaming enabled on your plan. Consult your service provider before you go overseas to enable roaming. No warning tone The PC soundcard is dis- abled or on low volume Check the audio card and adjust the volume.The MicroSD card cannot be read or is not found. Re-insert the MicroSD card. The maximum ca-pacity is 4GB SDHC card Try another MicroSD card and make sure the capacity and for- mat is correct. 34
Software Removal If you wish to uninstall the application please follow the procedure below: Start Programs Telstra Turbo Connection Manager Uninstall Follow the prompts and press Yes to continue. MAC Users - drag the application folder to the Trash bin. 35
Precautions and Safety Information z Some electronic devices are susceptible to electromagnetic interference. The modem is a transmitting device and may cause interference to sensitive electronic equipment such as audio systems, vehicle systems and medical equipment. Please consult the manufacturer of the other device before using the modem. z Operating of laptop or desktop PCs with the modem may interfere with medical devices like hearing aids and pacemakers. Please keep the modem more than 20 centimetres away from such medical devices. Turn the modem off if necessary. Consult a physician or the manufacturer of the medical device before using the modem near such devices. z Be aware of the regulations when using the modem at places such as oil warehouses or chemical factories, where there are explosive gases or explosive products being processed. Turn off your modem as instructed. z Don’t touch the antenna area unnecessarily whilst connected. This can affect your modem performance and reduce the signal quality. z Store the modem out of the reach of children. The modem may cause injury or get damaged. 36
z The modem contains sensitive electronic circuitry. Do not expose the modem to any liquids, high temperatures or shock. z Only use original accessories or accessories that are authorized by the manufacturer. Using unauthorized accessories may affect your modem’s performance, damage your modem and violate related national regulations. z Avoid using the modem in areas that emit electromagnetic waves or in enclosed metallic structures eg lifts. z The modem is not waterproof. Please keep it dry and store it in a cool, dry place. z Don’t use the modem immediately after a sudden temperature change eg from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes before use. z Always handle the modem with care. Be careful not to drop or bend the modem. z There are no user serviceable parts inside the modem. Unauthorised dismantling or repair will void the warranty. 37
Radiation from Electronic Devices The USB Wireless modem is a transmitting device with similar output power to a mobile phone. It uses an internal or external antenna to connect to the mobile network. To get the best performance from your device do not cover or shield the device in any way as this will lead to increased output power. Always leave a clear space around the device to allow the transmit and receive signals to propagate. SAR test have been completed according to the Australian regulatory requirements. Declaration of Conformity We declare under our sole responsibility that the product(s) detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997. N14945 38
Radio Frequency (RF) Energy This model MF633+ meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government: The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the model device as reported to the FCC when worn on the body, as described in this user guide, is 1.16 W/kg (Body-worn measurements differ among device models, depending upon available enhancements and FCC requirements.) 39
While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: Q78-ZTEMF633PLUS. For body worn operation, this modem has been tested and meets the FCC RF exposure guidelines for use when plugged into a laptop PC, positions the handset a maximum of 0.5 cm from the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines. 40
FCC Compliance z This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. z This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. z The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Technical Specifications Network and Band compat- ibility HSUPA/HSDPA/UMTS 850 MHz HSUPA/HSDPA/UMTS 1900 MHz HSUPA/HSDPA/UMTS 2100 MHz GSM/GPRS/EDGE 850 MHz GSM/GPRS/EDGE 900 MHz GSM/GPRS/EDGE 1800 MHz GSM/GPRS/EDGE 1900 MHz Dimensions 86.5mm x 26.6mm x 10.4mm Weight Approx. 26g Data Rate HSUPA Mode up to 5.76Mbps* HSDPA Mode up to 7.2Mbps* UMTS Mode up to 384 Kbps* EDGE Mode up to 236.8 Kbps* GPRS Mode up to 57.6 Kbps* Voltage 5V Current Consumption Resting: 100mA rms Max: 450mA rms 43
Max Emitted Power In 3G WCDMA Mode: 250mW In 2G GSM/GPRS Mode: 2W Interface USB 2.0Operating systems Windows 2000 SP4, XP SP2, SP3, Vista Apple MAC OS X 10.5 and above Functions High speed wireless data, internet, MicroSD card, SMS MicroSDHC memory card 4GB capacity on MicroSDHC card 2GB on MicroSD Temperature Range 0ºC to +55ºC * Actual speeds will be less. Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors. 44

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