Worldline n v VAL512 NFC Payment terminal User Manual pm valina

Worldline s.a./n.v. NFC Payment terminal pm valina

user manual part2

PRODUCT MANUALan atos company••••••VALINAthe next generationcompact, convenient, completeproduct picture – 4.014 x 3.596
VALINA product manualLegal disclaimer and copyrightsThe information in this document is subject to change without notice and shall not be construed as a commitment by Worldline S.A./N.V. (“Worldline”)The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to authors’ rights and by the other applicable Acts.The word VALINA and other trademarks used in this document are the property of Worldline. Worldline trademarks used in this document are indicated. Linux is a registered trademark of Linus Torvalds, Java is a registered trademark of Oracle and/or its affiliates and Android is a trademark of Google Inc.The contents of this document can be reproduced by or on behalf of third parties with the prior written consent of Worldline and following its instructions. Worldline accepts no responsibility for errors and omissions introduced when translating or reworking this document.Except with respect to the limited licence to download and print certain material from this document for non-commercial and personal use only, nothing contained in this document shall grant any licence or right to use any of Worldline's proprietary material.While Worldline has made every attempt to ensure that the information contained in this document is correct, Worldline does not provide any legal or commercial warranty on the document that is described in this specification. The technology is thus provided “as is” without warranties of any kind, expressed or implied, included those of merchantability and fitness for a particular purpose. Worldline does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or processes disclosed.To the fullest extent permitted under applicable law, neither Worldline nor its affiliates, directors, employees and agents shall be liable to any party for any damages that might result from the use of the technology as described in this document (including without limitation direct, indirect, incidental, special, consequential and punitive damages, lost profits).These terms shall be governed by and construed in accordance with the laws of Belgium. You irrevocably consent to the jurisdiction of the courts located in Brussels for any action arising from or related to the use of this document.Document informationdocument title VALINA product manualsecurity unrestrictedlast modified 6 June 2016owner Luc Luyckxauthor Niels Grundtvig Nielsendocument release 0.1© Worldline 2016
UNRESTRICTED ipm_valinaTOC.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALContentsAbout this book.............................................................................................................1Who should read this book .......................................................................................1Introduction ...................................................................................................................3Security recommendations .......................................................................................3Display ......................................................................................................................4Technical specifications...............................................................................................5Size and weight.........................................................................................................5Integration dimensions..............................................................................................6External interfaces ....................................................................................................7Reading cards and devices.......................................................................................7Operating the contactless reader........................................................................8Software engines for contactless transactions....................................................9Security application Modules (SAM) .........................................................................9System on chip ASIC................................................................................................9Audio.........................................................................................................................9Other features .........................................................................................................10Accessories.................................................................................................................11Development environment.........................................................................................13Logistics information..................................................................................................15Terminal label .........................................................................................................15MAC address label..................................................................................................16
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UNRESTRICTED iiipm_valinaLOF.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALFiguresFigure 1. VALINA ..................................................................................................... 4Figure 2. General dimensions .................................................................................. 5Figure 3. Internal mounting details for VALINA........................................................ 6Figure 4. Minimum required space (from EVA Specs)............................................. 6Figure 5. Indicators, connectors and controls .......................................................... 7Figure 6. Front view.................................................................................................. 8Figure 7. Terminal label.......................................................................................... 15Figure 8. MAC address label.................................................................................. 16
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UNRESTRICTED 1pm_vln_about.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALAbout this bookThis book provides product information about:•the VALINA terminal and its accessories•technical specifications•security considerations•approvals and certifications, including applicable environmental regulations•VALINA parts listWho should read this bookThis book is intended for:•anyone who will be installing a VALINA terminal in a vending machine or other equipment•field and service technicians working on a VALINA terminalInformation from this book may be reused in other documentation such as a user guide
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UNRESTRICTED 3pm_vln_introduction.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALIntroductionThe VALINA is an intelligent all-in-one terminal for unattended payments with and without PIN, supporting a range of standards including EMV and Mifare. It handles payments by chip card, NFC cards and devices, and magstripe card.The VALINA is PCI 4.x certified, SRED included. It has been designed to provide a complete solution for EMV payments, and can run either newly-developed Android apps or legacy apps (written for the MAPS platform) from Worldline.Key hardware features include:•3.5” touch TFT colour display for an enjoyable payment experience•small footprint matches EVA/CVS 1.3 standards for Standard Door Module (SDM) dimensions, making integration in vending machines easyThe VALINA takes up limited space inside the machine: compare this with the footprint of a bank note acceptor (BNA) or coin detector.•onboard Ethernet, serial interface, MDB, USB host and USB device meet most communications requirements out-of-the-box•proximity detector (patented) for improved power managementTypical integration scenarios for the VALINA include:•vending machines, ticket machines and kiosks•petrol forecourts and car-washes•on-street and off-street parking•dispensers and pre-payment meters•self-service checkoutsSecurity recommendationsFor security reasons, merchants are advised to check their VALINA regularly for:•unusual cables connected anywhere on the terminal•visible damage to the housing
VALINAPRODUCT MANUAL4  UNRESTRICTEDlast updated 6/6/16 document release 0.1 pm_vln_introduction.fmDisplayThe VALINA incorporates a touch-sensitive TFT 64K colour display. The display size is 320 x 480 pixels, 3.5 inches.valinaDisplayFigure 1. VALINA
UNRESTRICTED 5pm_vln_techSpecs.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALTechnical specificationsThis chapter provides a summary of the technical specifications, followed by additional information on:•external interfaces•processor•customisation optionsSize and weightFigure 2. General dimensions•size: 132.42 x 101.59 x 88.00 mm (height x width x depth)•weight: 573gFor exact measurements, including tolerances, download drawing 3034910003 from the Partner Extranet.
VALINAPRODUCT MANUAL6  UNRESTRICTEDlast updated 6/6/16 document release 0.1 pm_vln_techSpecs.fmIntegration dimensions – indicativeFigure 3. Internal mounting details for VALINAFor exact measurements, including tolerances, download drawing 3034910003 from the Partner Extranet.Figure 4. Minimum required space (from EVA Specs)
UNRESTRICTED 7pm_vln_techSpecs.fm document release 0.1 last updated 6/6/16VALINAproduct manualExternal interfacesThere are six sockets available for connecting the VALINA to external peripherals. The picture shows the sockets in the connector area at the back of the VALINA.fig_columnFigure 5. Indicators, connectors and controls1 RS-232RS-232 port with RTS/CTS flow-control, for connecting peripherals such as ePOS equipment or a printer. The port allows connection speeds up to 115,200 bps and is fitted with an 8p RJ45 connector.2 EthernetEthernet connection 10/100 Mbit, using an RJ45 connector.3 USB hostUSB 2.0 full speed (up to 480 MBit/sec) host interface, which can be used to connect to a USB stick or other storage device.4 USB deviceUSB 2.0 Full Speed (up to 480 MBit/sec) device interface, which can be used to connect to ePOS equipment/PC and to perform key loading.5 TTLTTL connector Microfit 43045, providing power supply, one output and up to three inputs: used to attach a peripheral to the terminal.6 MDBMDB interface supports the MDB 4.2 protocol, for communicating with vending machines or other devices supporting the standard.Reset buttonThe reset button is used to reset the terminal without unplugging the power. For application developers, it provides an easy way of rebooting the terminal. The reset button is slightly recessed to prevent accidental use.Menu buttonThe menu button can be used to activate a menu on the terminal, for example to check settings.Reading cards and devicesThe VALINA contactless reader is ergonomically designed and supports fast, fully secure payments with both contact and contactless cards and devices of all signalling schemes defined in the ISO14443 standard.
VALINAPRODUCT MANUAL8  UNRESTRICTEDlast updated 6/6/16 document release 0.1 pm_vln_techSpecs.fmfig_columncontactless cards/devicesThe landing zone for contactless payment is:–illuminated, easily recognisable and accessible–marked by the contactless symbolThe contactless symbol is placed where the signal is strongest, and shows the “landing zone” where customers should tap the card or devicechip (contact) cards–the chip-card reader is at the bottom of the terminal, 45° from the vertical–the slot is illuminated to show the user where to insert the cardmagstripe cards–the magstripe-card reader is on the right-hand side of the terminal–cards are swiped from the top of the slot to the bottomOperating the contactless readerVALINA is designed for use with both contact and contactless cards/devices. Contactless cards/devices may be tapped on the front of the terminal. The terminal can communicate with cards up to 40mm from the reader, in line with the EMV standard.Other characteristics include:•contactless communication in 13.56MHz band•contactless communication up to 424kbit/s •ISO/IEC 14443A •ISO/IEC 14443B •MIFARE classic/desfire compatible•FeliCa compatible•ISO/IEC 18092 NFCIP-1•integrated LEDs indicate NFC transaction progressThe VALINA offers card holders the real “tap & go” experience. Thanks to the powerful antenna in the terminal, the contactless device only has to be held near the landing zone.Figure 6. Front view
UNRESTRICTED 9pm_vln_techSpecs.fm document release 0.1 last updated 6/6/16VALINAproduct manualSoftware engines for contactless transactionsThe MasterCard PayPass and the Visa payWave engines are available. Other engines, for example American Express ExpressPay, can be provided on customer request. Specific contactless applications are developed locally, since they deal with communications between terminal and host.Security application Modules (SAM)VALINA contains two internal chip card interfaces (type ID0) for security application modules (SAM). Both 3V and 5V SAMs can be read. Standard current provided to the SAMs is 55 mA.To reach the SAM slots, the telecom cover needs to be opened using a Torx screwdriver.System on chip ASICThe processor for the new generation of terminals from Worldline is a high-tech Application Specific Integrated Circuit (ASIC). For the VALINA, this single chip provides all essential features, including:• ARM Cortex A9 main processor (600 MHz)–security / communication core–application / communication core•512 MB RAM memory•4 GB memory•real-time clock (RTC)•hardware DES / 3-DES encryption device•Linux and Android operating systems•support for MAPS/Linux applicationsAudioVALINA is equipped with a speaker for audible feedback to the user. Developed to generate single tones, it can also play music (supported formats include mp3 and wav) and voice output.
VALINAPRODUCT MANUAL10  UNRESTRICTEDlast updated 6/6/16 document release 0.1 pm_vln_techSpecs.fmOther featuressecurity 3DES, AES and RSA encryption algorithmsDUKPT key management (other schemes available on request)SSL (v3.0) additional security schemes availablepower supplyeither of:–12 VDC via Microfit–24-45 VDC via MDBdifferent power management profiles can be usedsoftwareLinux and Android operating systemsLinux-based development kit (C and Java)secure remote download of softwarehardware integration optionshardware integration kitkey-loading interfacecommunications and peripheralsstandard Ethernet interface1 x RS2321 x USB device1 x USB host1 x MDB interface1 x I/O (1 out, 3 in)comms board interfacemicroSD card slotproximity detector
UNRESTRICTED 11pm_vln_accessories.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALAccessoriesA number of optional accessories are available, to make the VALINA easier to use and integrate:communication boardsSeparate boards and external antennas are available for Bluetooth/WiFi, 2G and 2G/3G communications.Only one board at a time can be fitted. Any extra communication board must be requested when ordering the VALINA.debug cable and connectorTo facilitate software development, a debug cable and connector is available. (delivered as standard with a VALINA development terminal) The cable connects to the internal electronics of the terminal, making it possible to develop and validate a payment application on a PC before transferring it to the terminal.power adaptorplug-in adaptor (Microfit) 12 VDC, 2A
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UNRESTRICTED 13pm_vln_devEnv.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALDevelopment environmentDeveloping custom applications for the VALINA is supported by a development terminal and a complete software development kit (SDK).SDKThe VALINA platform includes a professional, full-featured, Linux-based application development environment supporting both C and Java. An SDK for Android will be made available in phase 2.development frameworks–backward-compatibility environment (MAPS), making it easy to port existing applications to VALINA–application programming environment, for developing new applications that exploit the full functionality of VALINAcomprehensive set of development toolsC and Java development tools for MAPS applicationscomprehensive documentation–description of the MAPS Application Programming Interfaces (API) for C and Java–introduction to the System-on-Chip hardware, software and security architecture–interface design guidelines–application development and porting guidelines
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UNRESTRICTED 15pm_vln_logistics.fm document release 0.1 last updated 6/6/16VALINAPRODUCT MANUALLogistics informationThis chapter provides:•samples of labels for the VALINA terminal, accessories and packaging•information on product packagingTerminal labelExamples of product labels are provided to show what information is given on each label. Minor differences in layout may occur.Figure 7. Terminal labelThe VALINA terminal label shows:•maker’s name: Worldline•model name: VALINA•article number, referring to the specific terminal hardwareThis number identifies the specific terminal hardware and customisations, and is used for certification purposes. It is not the same as the commercial article number mentioned on the packaging box, which is customer-specific.•serial number:–human-readable, for example Serial N°: AZY3694–barcode•production date in the format yywk, so 1631 for week 31 in 2016•country of origin: Made in Singapore•voltage and current: 12.0 VDC 2 A•safety labels, for example CE, FCC•WEEE-logo
VALINAPRODUCT MANUAL16  UNRESTRICTEDlast updated 6/6/16 document release 0.1 pm_vln_logistics.fmMAC address labelFigure 8. MAC address labelThe MAC address label contains communications and software information.•MAC address, which can be–read from the barcode–consulted via software•HW/ID (hardware ID) made up from a four-character prefix – 424B in the example – followed by the hexadecimal MAC address – 00B81901805A in the examplethe full HW/ID is not provided as a single barcode•HW (production) code, for example TT002this information can also be read from the barcode•REV (hardware revision code)

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