Worldline n v MC56 Dual-Band GSM Mobile Transmitter Module User Manual Introduction

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Host 1 Users Manual

C-ZAM/XENTAPRODUCT GUIDE Table of contents INTRODUCTION............................................................................................................... 3 LIST OF ACRONYMS....................................................................................................... 4 GENERAL DESCRIPTION.............................................................................................. 5 TECHNICAL SPECIFICATIONS................................................................................. 7 DIMENSIONS (MM) AND WEIGHT (G)....................................................................... 7 KEYPAD.................................................................................................................................... 7 DISPLAY................................................................................................................................... 9 CARD INTERFACES............................................................................................................... 9 ............................................................................................. 10 CHIP SECURITY MODULES......................................................................................................... 11 THE SAMOA ASIC.......................................................................................................................... 11 INTERFACES................................................................................................................................. 12 OTHERS............................................................................................................... 12 POWER ADAPTERENVIRONMENTAL SPECIFICATIONS........................................................................... 13 APPROVALS.......................................................................................................................... 13 SECURITY.............................................................................................................................. 14 SAMOA ASIC................................................................................................................... 14 SECURE TERMINAL DESIGN........................................................................................... 14 SECURITY SOFTWARE....................................................................................................... 15 ......................................................................................................................... 15 STANDARDS..................................................................................................................... 16 ACCESSORIESADDITIONAL INTERFACE BOARDS............................................................................. 16 General description................................................................................................ 16 Technical specifications....................................................................................... 16 ISDN interface board......................................................................................................... 16 ................................................................................. 17 GSM / GPRS / SMS interface boardUSB interface board........................................................................................................... 17 ................................................................................................................................... 17 Others................................................................................................................................. 18 PRINTERGeneral description................................................................................................ 18 Version: 1.0 1

C-ZAM/XENTAPRODUCT GUIDE Technical specifications....................................................................................... 18 Dimensions (mm) and weight........................................................................................... 18 Printer specifications and approvals................................................................................ 18 ..................................................................................................................................... 19 PaperEnvironmental conditions.................................................................................................. 19 MERCHANT UNIT.............................................................................................................. 20 General description................................................................................................ 20 Technical specifications....................................................................................... 21 Dimensions (mm) and weight............................................................................................................. 21 ........................................................................................... 21 Keypad and displayInterfaces............................................................................................................................. 21 ............................................................................................................................. 22 Approvals................................................................................................................................... 22 Others................................................................................................................. 23 FIXATION PLATEGeneral description................................................................................................ 23 Technical specificationsDimensions (mm).................................................................................................................. 23 ....................................................................................... 23 SWIVEL................................................................................................................................... 24 General description................................................................................................ 24 Technical specifications....................................................................................... 24 Dimensions (mm).................................................................................................................. 24 PRODUCT PACKAGE.................................................................................................... 25 C-ZAM/XENTA TERMINAL......................................................................................... 25 .............................................................................................................. 26 MERCHANT UNITBULK PACKAGES ................................................................................................................ 26 DEVELOPMENT ENVIRONMENT......................................................................... 27 Version: 1.0 2

C-ZAM/XENTAPRODUCT GUIDE List of acronyms The list below contains a number of acronyms that are used in this document. Acronym Meaning American Disability Act ASIC ADA Application Specific Integrated Circuit BGA Ball Grid Array bps Bits per second BRA Basic Rate Access CA Certification Authority CSM Chip Security Module dpi Dots per inch ECR Electronic Cash Register EMV Europay, MasterCard, VISA standard GSM Global System for Mobile communication GPRS Global Packet Radio Services ISDN Integrated Services Digital Network LAN Local Area Network LCD Liquid Crystal Display PC Personal Computer PIN Personal Identification Number PSTN Public Switched Telephone Network ROM Read Only Memory RTL Remote Terminal Load SAM Secured Application Module TCP / IP Transmission Control Protocol / Internet Protocol USB Universal Serial Bus UTP Unshielded Twisted Pair Version: 1.0 4

C-ZAM/XENTAPRODUCT GUIDE General description A terminal for the present and the future The C-ZAM/XENTA is highly suited for multiple applications in attended environments. It accepts a wide range of payment cards including credit cards, debit cards, stored-value cards (e-purse), loyalty cards, private label cards, social security cards, etc. A terminal for all Its modern, cubic design positions the terminal clearly as a standalone countertop model, emphasising the general concept of simplicity. Apart from that, the basic geometric design should allow for easy integration in a variety of environments, aesthetically as well as ergonomically. Both the hardware and software of the C-ZAM/XENTA terminal have been designed with the end-user in mind. Special consideration has been given to the guidelines of the American Disability Act (ADA) and other organisations to support terminal accessibility for everyone. Most of these considerations can be consulted in the C-ZAM/XENTA User Interface Design Guidelines. Architecture The System-On-a-Chip architecture, SAMOA, is the engine of Banksys’ next generation electronic payment terminals. In addition to the architecture it includes all hardware and software components necessary for the implementation of security and payment applications, the control of printer and communication devices, user interfaces, magnetic stripe reader, chip card interface and peripheral equipment. SAMOA also comprises a well-established, full-featured and powerful development environment that runs on a standard Linux PC and that supports common programming languages such as Native C and Java. State of the art security technology In true Banksys tradition, the C-ZAM/XENTA is once again at the leading edge of security technology. Security measures were taken in the SAMOA ASIC, in the physical design of the terminal and in the software; in order to keep sensitive information encrypted and to instantaneously erase data should tampering be detected. Security evaluations were performed by TNO and T-systems. All cryptographic algorithms commonly available are supported. The most tangible security feature of C-ZAM/XENTA is the integrated privacy shield that protects against shoulder surfing while entering a PIN. Version: 1.0 5

C-ZAM/XENTAPRODUCT GUIDE C-ZAM/XENTA and its accessories Since C-ZAM/XENTA has all intelligence and security inside the terminal, it is perfectly suited as a standalone device. Its communication capabilities are very diverse and are implemented in a modular way. It incorporates standard PSTN, Ethernet and serial interfaces. Connection to numerous peripherals is possible including the merchant unit, Electronic Cash Registers, PCs, bar code readers, cheque readers, biometrics modules, etc. To fit the various needs, the following accessories are available: - A printer, attached to the rear of the terminal - A merchant unit with integrated printer, to facilitate the merchant’s operation - Additional interface boards, e.g. ISDN, GSM / GPRS / SMS, USB, etc. - A fixation plate to attach the C-ZAM/XENTA terminal e.g. to the counter - A swivel to easily turn the terminal towards its user Version: 1.0 6

C-ZAM/XENTAPRODUCT GUIDE Technical Specifications Dimensions (mm) and weight (g) 132 131132,5 Dimensions: 131 x 132 x 132,5 mm (w x d x h) Weight: 740 g Keypad The terminal keypad consists of 19 keys with key caps made of polycarbonate material for durability reasons. All keys have a backlight illuminating the main character on the key. The figure below shows the standard keypad layout, the 19 keys include: - 10 numeric keys (12 mm Ø) - The decimal symbol key: “.”(12 mm Ø) - The Menu key (12 mm Ø) - 4 command keys: “Stop”, “Corr”, “?” and “OK” - 3 programmable function keys (soft keys), located underneath the display, for navigation, selection and specific functions. Version: 1.0 7

C-ZAM/XENTAPRODUCT GUIDE Function keys Command keys The keypad layout complies with ISO 9564-1, EN1332-3 and EMV2000 standards. The alpha mapping, having the letters on keys 2 to 9, complies with the European ITU E.161 and EBS 100v2 standards and the American ANSI NCITS 118-1998 standard. The “⇑” is used during alphanumeric entry to switch between lowercase and uppercase characters. The “!” is the space symbol used during alphanumeric entry. To achieve maximal accessibility on the terminal Banksys integrated the following features: - A tactile identifier (embossed dot) on key 5. - Embossed symbols on the command keys: “X” on the “Stop” key, “<” on the “Corr” key and “O” on the “OK” key. The symbols are according to the future EBS 100v3 standard. - A key shape differentiating the command keys easily from the numeric keys. - Key backlights that highlight the main key character digit improve the contrast. - A concave key shape. - Support for uppercase and lowercase text, to increase readability. - Key distance, tactile feeling and key main character size according to the ADA regulations. Diverging layouts will be available upon customer request. Version: 1.0 8

C-ZAM/XENTAPRODUCT GUIDE Display LCD backlit graphic display: 128 X 64 pixels (w x h) View area: 72 x 36 mm (w x h) Up to 20 characters on 6 lines Per character a space is available of 6 x 9 pixels (w x h) Software controlled display contrast and backlight Following screenshots illustrate some of the display possibilities: Related to accessibility: - Display size and resolution offer a very good readability. - Banksys suggests using a sans-serif font and uppercase / lowercase text. Card interfaces The terminal has two card interfaces: - A chip card interface conforming to EMV 4.0 level 1 - A magnetic stripe reader for triple-track reading (ISO 1 / 2 / 3) Version: 1.0 9

C-ZAM/XENTAPRODUCT GUIDE Also in this context, the necessary attention was paid to optimise customer convenience: - - A chip card slot, where cards are inserted vertically, is better accessible than one using a horizontal insertion, both for the cardholder and for the cashier should assistance be required. The chip card slot is located just above the display, bringing it closer to the cardholder. By choosing this prominent position, Banksys has anticipated the increased usage of chip cards. - The magnetic stripe reader, located on the right side of the terminal, also benefits from a more accessible position. - By putting both card slots in distinctive positions on the terminal, users are less likely to confuse the two slots. - The integrated privacy shield does not block the usage of either card interface. - Clear pictograms on the terminal display explain how to insert a chip card or to swipe a magnetic stripe card. This is application-specific, and a possibility could be as follows: Chip security modules The C-ZAM/XENTA terminal has 4 internal chip card interfaces (type ID0) for chip security modules (CSM, SAM) able to read 3V and 5V CSMs. To reach the CSM slots the bottom cover needs to be opened. Standard current provided to the CSMs is 55 mA. CSM slots Version: 1.0 10

C-ZAM/XENTAPRODUCT GUIDE The SAMOA ASIC A lot of functionalities are now integrated in the high-tech SAMOA ASIC, the engine of the C-ZAM/XENTA terminal: - 2 x 32 bit ARM processor cores o A communication / security core with tamper responsive logic (detection and memory clearing) (MP1) o An application core (MP2) - 32 Mb RAM memory - 32 Mb NAND Flash memory - Real-time clock (RTC) - Embedded Ethernet functionality - Hardware DES / 3-DES encryption device - Hardware RSA accelerator - Printer driver Interfaces By default, the terminal is equipped with the following interfaces: - Marked “ECR” ( )” is an RS232 interface, connector type RJ45 o To connect an Electronic Cash Register (ECR), PC, bar code reader etc. - Marked “MU” is a connector type RJ45 o To connect the merchant unit. - Marked “LINE” is a PSTN interface, connector type RJ11 o To communicate with a host using an analogue telephone connection according to TBR21 and FCC part 68 o Bell 103, Bell 212, V.21, V.22, V.22b, V.23, V.32, V.32b, V.34, V.90, V.92 modem modulation protocols Version: 1.0 11

C-ZAM/XENTAPRODUCT GUIDE o V.42 / MNP4 and V.42b / MNP5 error correction and data compression, V.44 data compression o Tone and pulse dialling o Communication speed up to 57.600 bps, which is beneficial for remote software downloads - Marked “Ethernet” ( )” is a 10 Base-T interface, connector type RJ45 o To communicate with a host, to create a LAN using a TCP / IP connection according to IEEE 802.3 o Ethernet encapsulation for IP-protocol, IP address, subnet mask & gateway o Communication speed up to 10 Mbps o Logic integrated in the SAMOA ASIC o Ethernet offers a fast interface for development purposes Others The terminal is equipped with a reset button (rear side). A tool is needed to push this button. Reset buttonThe terminal housing has a light grey colour on the outside (NCS S2502-B) and a blue-grey colour on the inside (NCS S5020-R80B) Power adapter A universal tabletop adapter (for indoor use) in combination with different country-specific adapter cables will power the C-ZAM/XENTA terminal. The adapter input is 100 / 240 VAC - 50 / 60 Hz - 0,7 A. The output is 6,5 VDC - 3,05 A. The attached cable has a standard length of 2 m and should fit to the power connector of the terminal or merchant unit. The separately available adapter cables have a standard length of 2 m and a country-specific plug to fit the different wall sockets. Version: 1.0 12

C-ZAM/XENTAPRODUCT GUIDE Adapter cable to connect to the terminal or merchant unit 21Tabletop adapter Country specific adapter cable to connect to the wall socket Environmental specifications The following operating conditions are valid for the terminal and its accessories: - Operating temperature: 0 °C to + 50 °C - Operating relative humidity: 20 % to 85 % Approvals The C-ZAM/XENTA terminal is subject to approvals and certifications based on the following standards: - EMV 4.0 Level 1 for all chip card interfaces - EMV 4.0 Level 2 approved Kernel for payment application development - CE, according to ITE equipment - Metlab, according to IEC 950 standard - EMC specification: EN 55022 / CISPR 22, EN 50082-1, EN 61000-3-2 and 3, FCC Part 15 and other country specific certifications - Telecommunication specification, as defined by TBR21, FCC Part 68 / IC and national network operators - TNO and T-Systems security evaluation - VISA PED approval Version: 1.0 13

C-ZAM/XENTAPRODUCT GUIDE Security SAMOA ASIC The high security level of the SAMOA ASIC is achieved via: - Tamper circuits with multiple tamper sources - 32 Kbytes of integrated security memory, erased in case of a tamper attack - Additional 256-bit security registers are available e.g. for master key storage. The registers will be erased instantaneously in case of tamper attack - The ASIC takes care of the terminal’s secured boot process (via key management). No code can run on the security processor unless it is certified and signed by a certification authority. Secure terminal design The most tangible security feature is the integrated privacy shield that protects against shoulder surfing while entering a PIN. 96 In the terminal design, security measures are taken at different levels: - The very architecture of the ASIC and the security-related components- The design prevents access to the Chip Card Interface in case of fraud intentions - The signal to erase all security memory is given via several detection mechanisms that are triggered when someone tries to open the terminal. Version: 1.0 14

C-ZAM/XENTAPRODUCT GUIDE Security software In the software the following key management schemes are supported, others can be added: - DUKPT, Derived Unique Key Per Transaction, uses a working key that is changed with each transaction Master / session, requires that the PIN encryption key or working key remains the same for an entire transaction session. The session could be a day, a week, a month or any other period of time set by the host computer- Standards The security related functions comply with the following standards: - ISO 13491 (secure cryptographic device concepts) - ISO 9564 (PIN management and security) - ISO 15668 (secure file transfer – retail) Version: 1.0 15

C-ZAM/XENTAPRODUCT GUIDE Accessories The C-ZAM/XENTA terminal has the following accessories that can be added at any time. The accessories (apart from the merchant unit) have to be installed by technical staff. Additional interface boards General description Several interface boards will be available for additional means of communication with the host and external devices. Open the bottom cover and simply insert the chosen interface board into the terminal to adapt C-ZAM/XENTA to the latest communication requirements. To install an interface board, please refer to the C-ZAM/XENTA Service Manual. Interface board The ISDN interface board is available at C-ZAM/XENTA product launch. Other interface boards will be available in due time. Technical specifications ISDN interface board - To communicate with a host using the TCP / IP protocol (PPP) over B-channel or the X.25 protocol over B-channel and D-channel - EURO ISDN - Communication speed according to BRA Version: 1.0 16

C-ZAM/XENTAPRODUCT GUIDE GSM / GPRS / SMS interface board - To communicate with a host using the GSM V.110 data or analogue data protocol or GPRS protocol for wireless data transfer - Dual-band: 900 MHz / 1800 MHz Internal GSM / GPRS modem - Dual-band: 850 MHz / 1900 MHz Internal GSM / GPRS modem - SMS capability - Communication speed up 0 to 9.600 bps for GSM - External antenna USB interface board - To communicate with a PC, Electronic Cash Register, etc. - Compliant with USB 2.0 specification - USB slave connection Others - A wireless LAN solution offers a local wireless connection - A short-range wireless solution for dial-up services is offered as well Version: 1.0 17

C-ZAM/XENTAPRODUCT GUIDE Printer General description A fast thermal graphic printer is available to attach to the rear of the terminal. Printer Technical specifications Dimensions (mm) and weight Dimensions: 91 x 60 x 101 mm (w x d x h) 6091101Weight: 275 g (including paper roll) Printer specifications and approvals The graphical thermal printer has the following main specifications: - Easy paper refill system - Resolution: 8 dots per mm, 384 dots per line (within these values every font can be supported) - Printing speed: 40 mm / s (for normal text tickets and graphics of maximum 64 dots per line) - Detections for paper present, paper lid open and overheating Technical staff can connect the printer to the terminal. For detailed information, please refer to the C-ZAM/XENTA Service manual. Version: 1.0 18

C-ZAM/XENTAPRODUCT GUIDE The printer is subject to approvals and certifications based on following standards: - CE, according to ITE equipment - Metlab, according to IEC 950 standard - EMC specification: EN 55022 / CISPR 22, EN 50082-1, EN 61000-3-2 and 3, FCC Part 15 and other country specific certifications Paper Paper rolls with a paper width of 58 mm and a length up to 25 m can be used. Use only Banksys approved paper. Using other paper may damage the printing system. Environmental conditions The environmental conditions are identical to the ones described in the technical specifications of the terminal. Version: 1.0 19

C-ZAM/XENTAPRODUCT GUIDE Merchant unit General description In a configuration where the terminal is not connected to an ECR or PC, the use of a merchant unit might facilitate the merchant’s operation. It prevents the merchant from turning the terminal to introduce, for example, the amount the cardholder has to pay. In this configuration the merchant unit is connected to the C-ZAM/XENTA terminal via a dedicated interface. The merchant unit is a slave device of the terminal. This means that all intelligence is in the terminal and that the merchant unit can be considered as a second display, a second keyboard and printer of the terminal. The merchant unit has an integrated printer. This printer has the same technical specifications as the one attached onto the terminal. Merchant unit and terminal have a clearly distinguishable design, making it less likely that cardholders enter their PIN on a merchant unit. Version: 1.0 20

C-ZAM/XENTAPRODUCT GUIDE Technical specifications Dimensions (mm) and weight Dimensions: 91 x 228 x 68 mm (w x d x h) 68 91 228Weight: 480 g (including paper roll in printer) Keypad and display The keypad of the merchant unit is identical to that of the terminal. It has the same 19 keys and all considerations related to accessibility are taken into account. Diverging layouts will be available upon customer request. The merchant unit display is exactly the same as the terminal display (128 x 64 pixels). Interfaces The merchant unit has an RJ45 type connector, for connection to the terminal. To the terminalVersion: 1.0 21

C-ZAM/XENTAPRODUCT GUIDE Approvals The merchant unit is subject to approvals and certifications based on following standards: - CE, according to ITE equipment - Metlab, according to IEC 950 standard - EMC specification: EN 55022 / CISPR 22, EN 50082-1, EN 61000-3-2 and 3, FCC Part 15 and other country specific certifications Others The following items are identical to the ones described in the technical specifications of the terminal. - The power adapter. º Note that the adapter has to be connected to the merchant unit. The terminal itself will be powered through the merchant unit. º Never power a configuration of terminal with printer and merchant unit (with integrated printer) using one adapter. - The environmental conditions. Version: 1.0 22

C-ZAM/XENTAPRODUCT GUIDE Fixation plate General description To attach the C-ZAM/XENTA terminal to the counter, a fixation plate is available. The terminal “clicks” onto the fixation plate, the fixation plate is connected to the counter with screws or other non-damaging ways e.g. dual lock fixation and Velcro. A fixation plate for the merchant unit will be available upon customer request. Technical specifications Dimensions (mm) 13231 131 Version: 1.0 23

C-ZAM/XENTAPRODUCT GUIDE Swivel General description To use the C-ZAM/XENTA terminal in a standalone configuration, a swivel is provided to easily turn the terminal towards the merchant and card holder. A very compact design has been provided. Technical specifications Dimensions (mm) 130 16 ⃞Fixation plate Swivel Version: 1.0 24

C-ZAM/XENTAPRODUCT GUIDE Product package C-ZAM/XENTA terminal A package has been designed for the C-ZAM/XENTA terminal and possible accessories that are added at the distributor’s site. The package is designed to be as small as possible. The concept allows for easy verifying that all components are present. 170 28085 Dimensions: 170 x 280 x 170 mm (w x l x h) The following storage conditions are valid for the terminal and its accessories: - Storage temperature: -25 °C to + 70 °C - Storage Relative Humidity: 5 % to 95 % Version: 1.0 25

C-ZAM/XENTAPRODUCT GUIDE Merchant unit A package has been designed for the merchant unit and its adapter. In size it perfectly fits the package of the C-ZAM/XENTA terminal. Dimensions: 170 x 280 x 85 mm (w x l x h) The environmental conditions are identical to the ones described in the product package of the terminal. Bulk packages A bulk package is designed for the following items. - Printer (with mounting screws) - Additional interface boards - Fixation plate - Swivel Each bulk package contains individually packed items. But the items cannot be ordered individually. Package dimensions: 397 x 261 x 94 mm (w x l x h) The environmental conditions are identical to the ones described in the product package of the terminal. 170280 85Version: 1.0 26

C-ZAM/XENTAPRODUCT GUIDE Development environment Banksys has developed a set of tools for easy and rapid development of applications on its terminals. The Linux-based development kit contains: - A description of the two development frameworks. o A backward-compatibility environment (SBCE) for customers who want to port existing C-ZAM/SMASH applications onto the C-ZAM/XENTA terminal o A more powerful SAMOA environment (MAPS) that allows customers to exploit the full functionality of C-ZAM/XENTA. - A simulator, compiler, debugger and associated documentation to develop applications in Native C or Java on a Linux PC in both development environments without having the real C-ZAM/XENTA terminal at hand - Extensive documentation: o A description of the Application Programmer’s Interfaces (API) for C and Java, for MAPS and SBCE o A description of the SAMOA hardware, software and security architecture o C-ZAM/XENTA User-Interface-design guidelines o Application development and porting guidelines Version: 1.0 27

C-ZAM/XENTAPRODUCT GUIDE Haachtsesteenweg 1442 Chaussée de Haecht B-1130 BRUSSELS Belgium www.banksys.com Version: 1.0 28

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