Wistron TP00019A LENOVO NOTEBOOK COMPUTER (WITH WACOM DIGITIZER, MODEL: SU6E-12W04AU, SU6C-12W04AU) User Manual 3

Wistron Corporation LENOVO NOTEBOOK COMPUTER (WITH WACOM DIGITIZER, MODEL: SU6E-12W04AU, SU6C-12W04AU) Users Manual 3

$InstallingdriversandsoftwareThedevicedriversareprovidedintheC:\SWTOOLS\DRIVERSdirectoryonyourharddiskdrive.Youwillalsoneedtoinstallapplicationsoftware,whichisprovidedintheC:\SWTOOLS\APPSdirectoryonyourharddiskdrive.Todothis,refertotheinstructionsin“Reinstallingpreinstalledapplicationsanddevicedrivers”onpage114.Note:IfyoucannotndtheSupplementles,devicedrivers,andapplicationsoftwareyouneedonyourharddiskdrive,orifyouwanttoreceiveupdatesandthelatestinformationaboutthem,refertotheThinkPadWebsiteat:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrixThinkPadSetupYourcomputerprovidesaprogram,calledThinkPadSetup,thatenablesyoutoselectvarioussetupparameters.TostartThinkPadSetup,doasfollows:1.Toprotectyourselfagainstaccidentallossofdata,backupyourcomputerregistry.See“Performingbackupandrecoveryoperations”onpage111.2.Ifthediskettedriveisconnectedtothecomputer,removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.3.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF1key.TheThinkPadSetupopens.Ifyouhavesetasupervisorpassword,theThinkPadSetupmenuappearsafteryouenterthepassword.YoucanstarttheThinkPadSetupbypressingEnterinsteadofenteringthesupervisorpassword;however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.Formoreinformation,referto“UsingPasswords”onpage91.AnexampleoftheThinkPadSetupmenuisshownasbelow:Chapter8.Advancedconguration183$

4.Usingthecursorkeys,movetoanitemyouwanttochange.Whentheitemyouwantishighlighted,pressEnter.Asubmenuisdisplayed.5.Changetheitemsyouwishtochange.Tochangethevalueofanitem,press+/-.Iftheitemhasasubmenu,youcandisplayitbypressingEnter.6.PressEsctoexitfromthesubmenu.7.Ifyouareinanestedsubmenu,pressEscrepeatedlyuntilyoureachtheThinkPadSetupmenu.Note:Ifyouneedtorestorethesettingstotheiroriginalstateasofthetimeofpurchase,pressF9toloadthedefaultsettings.YoucanalsoselectanoptionintheRestartsubmenutoloadthedefaultsettingsordiscardthechanges.8.SelectRestart.Movethecursortotheoptionyouwantforrestartingyourcomputer;thenpressEnter.Yourcomputerrestarts.CongmenuIfyouneedtochangethecongurationofyourcomputer,selectCongfromtheThinkPadSetupmenu.Notes:•Thedefaultsettingsarealreadyoptimizedforyou.Ifyouconsiderchangingthecomputerconguration,proceedwithextremecaution.Settingthecongurationincorrectlymightcauseunexpectedresults.•Ineachsubmenu,presstheEnterkeytoshowselectableoptionsandselectadesiredoptionbyusingcursorkey,ortypedesiredvaluesfromthekeyboarddirectly.Thefollowingsubmenuisdisplayed:•Network:SettheLANrelatedfunctions.•USB:EnableordisableUSBrelatedfunctions.•Keyboard/Mouse:Setthekeyboardandthemouserelatedfunctions.•Display:Specifythesettingsfordisplayoutput.•Power:Setpowermanagementrelatedfunctions.•BeepandAlarm:Enableordisabletheaudiorelatedfunctions.•SerialATA(SATA):Specifythesettingsfortheharddiskdrive.•CPU:SpecifythesettingsfortheCPU.•IntelAMT:SettheIntel®AMTrelatedfunctions.DateandtimemenuIfyouneedtosetthecurrentdateandtimeofyourcomputer,selectDate/TimefromtheThinkPadSetupmenu.Thefollowingsubmenuisdisplayed:•SystemDate•SystemTimeTochangethedateandtime,dothefollowing:1.Usingtheupanddownarrowkeys,selecttheitemtochange-dateortime.2.PressTab,ShiftTab,orEntertoselectaeld.3.Typethedateortime.Note:Anotherwaytoadjustdateandtimeispressthe-or+key.184UserGuide

SecuritymenuIfyouneedtosetthesecurityfeaturesofyourcomputer,selectSecurityfromtheThinkPadSetupmenu.Notes:•Thedefaultsettingsarealreadyoptimizedforyou.Ifyouconsiderchangingthecomputerconguration,proceedwithextremecaution.Settingthecongurationincorrectlymightcauseunexpectedresults.•Ineachsubmenu,youcanenableafunctionbyselectingEnabled,ordisableitbyselectingDisabled.Thefollowingsubmenuisdisplayed:•Password:Setapasswordrelatedfunctions.•Fingerprint:Setthengerprintreaderrelatedfunctions.•SecurityChip:Setthesecuritychiprelatedfunctions.•UEFIBIOSUpdateOption:SpecifythesettingsforFlashUEFIBIOSupdate.•MemoryProtection:SpecifythesettingsfortheDataExecutionPreventionfeature.•Virtualization:EnableordisablethesettingsforIntelVirtualizationTechnologyandIntelVT-dFeature.•I/OPortAccess:EnableordisabletheaccesstoindividualI/Oports.•Anti-Theft:EnableordisableUEFIBIOSinterfacetoactivateAnti-Theftservices,suchasIntelATandComputrace.Tosetapasswordrelatedfunctions,gototheSecuritymenuandselectPassword.Thefollowingsubmenuisdisplayed:•HardwarePasswordManager•SupervisorPassword•LockUEFIBIOSSettings•SetMinimumLength•Passwordatunattendedboot•Passwordatrestart•Power-OnPassword•HardDiskxPasswordNotes:•HardDisk1meanstheharddiskdrivebuiltintoyourcomputer.•HardDisk2appearsonthePasswordsubmenuonlyifaharddiskdriveisinstalledintheserialUltrabayenhanced.IfyouselectandenableHardwarePasswordManager,youcanmanageyourpower-onpassword,supervisorpassword,andyourharddiskpasswordsbythemanagementserver.Bydefault,thisissettoEnabled.LockUEFIBIOSSettingsenableordisablethefunctionthatprotectsitemsintheThinkPadSetupfrombeingchangedbyauserwhodoesnothavethesupervisorpassword.Bydefault,thisissettoDisabled.Ifyousetthesupervisorpasswordandenablethisfunction,noonebutyoucanchangeanyitemsintheThinkPadSetup.IfyouselectSetMinimumLength,youcanspecifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Bydefault,thisissettoDisabled.Ifyousetthesupervisorpasswordandspecifyaminimumlengthforpasswords,noonebutyoucanchangethelength.Chapter8.Advancedconguration185

IfyouselectandenablePasswordatunattendedboot,apasswordpromptisdisplayedwhenthecomputeristurnedon,fromeitherapower-offstateorhibernation,byanunattendedeventsuchasWakeonLAN®.IfyouselectDisabled,nopasswordpromptisdisplayed;thecomputergoesaheadandloadstheoperatingsystem.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.IfyouselectandenablePasswordatrestart,apasswordpromptisdisplayedwhenyourestartthecomputer.IfyouselectDisabled,nopasswordpromptisdisplayed;thecomputergoesaheadandloadstheoperatingsystem.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.StartupmenuYoumayneedtochangethestartupsequenceofyourcomputer.Forexample,ifyouhavedifferentoperatingsystemsondifferentdevices,youcanhavethesystemstartupfromeitherofthem.Attention:Afteryouchangeyourstartupsequence,youmustbeextremelycarefulnottospecifyawrongdeviceduringacopy,asave,oraformatoperation.Ifyouspecifyawrongdevice,yourdataandprogramsmightbeerasedoroverwritten.Attention:IfyouareusingtheBitLockerdriveencryption,youshouldnotchangethestartupsequence.BitLockerdriveencryptiondetectsthechangeofstartupsequenceandlocksthecomputerfrombooting.ChangingthestartupsequenceSelectingtheStartuptodisplaytheBootsubmenu.Tochangethestartupsequence,dothefollowing:1.SelectBoot;thenpressEnter.•YoucanusetheBootsubmenutospecifythestartupsequencethatrunswhenyouturnonthepower.Referto“Bootsubmenu”onpage186.•YoucanusetheNetworkBoottospecifythetopprioritybootdevicethatrunswhenWakeonLANiscommonlyusedbyLANadministratorsincorporatenetworkstogetremoteaccesstoyourcomputer.Referto“NetworkBoot”onpage187.2.Selectthedeviceyouwanttostartrst.UsethesekeystosettheorderthattheUEFIBIOSwillusewhenstartinganoperatingsystem:•+or-keymovesthedeviceupordown.3.PressF10tosavethechangesandrestartthesystem.Tochangethestartupsequencetemporarilysothatthesystemstartsupfromadifferentdrive,dothefollowing:1.Turnoffthecomputer.2.Turnonthecomputer;then,whilethe“Tointerruptnormalstartup,presstheblueThinkVantagebutton”messageisdisplayedatthelower-leftofthescreen,pressF12.3.SelectthedeviceyouwanttostartrstfromtheBootmenu.Note:TheBootmenuisalsoshownwhenthesystemcannotbootfromanydevicesoroperatingsystemwasnotfound.BootsubmenuThefollowinglist,showingtheorderinwhichdeviceswillbestartedup,isalwaysdisplayed.Evendevicesthatarenotattachedtoorinstalledonyourcomputerarelisted.Foreachdevicethatisattachedtoorinstalledonthecomputer,informationaboutitispresentedafterthecolon.1.USBCD:186UserGuide

2.USBFDD:3.ATAPICD0:4.ATAHDD0:5.ATAHDD1:6.ATAHDD2:7.USBHDD:8.PCILAN:9.ATAPICD1:10.ATAPICD2:11.ATAHDD3:12.ATAHDD4:13.OtherCD:14.OtherHDD:NetworkBootUsetheNetworkBoottoselectthebootdevicewhenthesystemwakesfromLAN.IfWake-on-LANisenabled,thenetworkadministratorcanturnonallofthecomputersinaLANremotelybyuseofnetworkmanagementsoftware.OtheritemsintheStartupmenuThefollowingitemsarealsodisplayedintheStartupmenuoftheThinkPadSetup:•UEFI/LegacyBoot:Selectsystembootcapability.•UEFI/LegacyBootPriority:SelectpriorityofbootoptionbetweenUEFIandLegacy.•BootMode:Enableordisablethediagnosticsbootmode.•OptionKeyDisplay:Choosewhethertoshowtheoptionkeymessagewhenthesystemisbooted.•BootdeviceListF12Option:Choosewhethertoshowthepop-uplistofthebootdevices.•BootOrderLock:EnableordisabletheBootPriorityOrderlock.RestartmenuIfyouneedtoclosetheThinkPadSetupandrestartthesystem,selectRestartfromtheThinkPadSetupmenu.Thefollowingsubmenuisdisplayed:•ExitSavingChanges:Restartthesystemaftersavingthechanges.•ExitDiscardingChanges:Restartthesystemwithoutsavingthechanges.•LoadSetupDefaults:Loadthedefaultsettingthatwasineffectatthetimeofpurchase.•DiscardChanges:Discardthechanges.•SaveChanges:Savethechanges.ThinkPadSetupitemsThefollowingtablesshowthecontentsofthe“Congmenuitems”onpage188,the“Securitymenuitems”onpage194,andthe“Startupmenu”onpage198oftheThinkPadSetup.Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.Notes:Chapter8.Advancedconguration187

•Enabledmeansthatthefunctioniscongured.•Disabledmeansthatthefunctionisnotcongured.•Defaultvaluesareinboldface.CongmenuitemsTable6.CongmenuitemsMenuitemSubmenuitemSelectionCommentsWakeOnLAN•Disabled•AConly•ACandBatteryEnablethesystemtoPoweronwhentheEthernetcontrollerreceivesamagicpacket.Ifyouselect“ACOnly”,WakeOnLANisenabledonlywhenacpoweradapterisattached.Ifyouselect“ACandBattery”,WakeOnLANisenabledwithanypowersources.Note:ACisrequiredwithmagicpackettypeWakeOnLAN.Note:WakeOnLANfunctiondoesnotworkwhenaharddiskpasswordisset.NetworkEthernetLANOptionROM•Disabled•EnabledLoadtheEthernetLANOptionROMtoenablestartupfromanintegratednetworkdevice.USBUEFIBIOSSupport•Disabled•EnabledEnableordisablebootsupportforUSBdiskette,USBmemorykey,andUSBopticaldrive.AlwaysOnUSB•Disabled•EnabledIfyouselect“Enabled”,theexternalUSBdevicescanbechargedviaUSBportsevenwhenthesystemisinlowpowermode(standby,hibernate,orpower-off).USB188UserGuide

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsAlwaysOnUSBChargeinoffmode•Disabled•EnabledIfyouselect“Enabled”,theAlwaysOnUSBconnectorenablesyoutochargesomedevices,suchasiPodandiPhoneandBlackBerrysmartphones.Note:Ifyouwanttochargethesedeviceswhenyourcomputerisinhibernationmodeorpoweredoff,youwillneedtoopenthePowerManagerprogramandcongurecorrespondingsettingstoenabletheAlwaysOnUSBconnectorfunction.FordetailsabouthowtoenabletheAlwaysOnUSBconnectorfunction,refertotheonlinehelpofthePowerManagerprogram.TrackPoint•Disabled•EnabledEnableordisablethebuilt-inTrackPoint.Note:Ifyouwanttouseanexternalmouse,select“Disabled.”TouchPad•Disabled•EnabledEnableordisablethebuilt-intouchpad.Note:Ifyouwanttouseanexternalmouse,select“Disabled.”FnandCtrlKeyswap•Disabled•EnabledIfyouselect“Enabled”,theFnkeyworksastheCtrlkey,andtheCtrlkeyworksastheFnkey.Note:Evenwhen“Enabled”isselected,youneedtopresstheFnkeytoreturnthecomputerfromsleepmodetonormaloperation.Keyboard/MouseChapter8.Advancedconguration189

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsFnKeyLock•Disabled•EnabledIfyouselect“Enabled”,youcanpresstheFnkeytokeepitinapressedcondition,andthenpressthedesiredfunctionkey.TheactionisequivalenttopressingtherequiredkeyandtheFnkeysimultaneously.IfyoupresstheFnkeytwice,thestateislockeduntilyoupresstheFnkeyagain.ThinkPadNumLock•Independent•SynchronizedIfyouselect“Independent”,NumLockonyourcomputercanbedisabledindependentlyregardlessoftheNumLockstateoftheexternalkeyboard.IfNumLockonthecomputerisenabled,NumLockontheexternalkeyboardwillalsobeenabled.Ifyouselect“Synchronized”,NumLockonyourcomputerandNumLockontheexternalkeyboardaresynchronized.Power-OnNumLock•Automatic•On•OffIfyouselect“Automatic”,NumLockisenabledwhenfullsizekeyboardisattached.Ifyouselect“On”,NumLockisalwaysenabled.Ifyouselect“Off”,NumLockisalwaysdisabled.Note:Power-OnNumLockwillbedisplayedifyouselect“Synchronized”attheThinkPadNumLock.190UserGuide

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsBootDisplayDevice•ThinkPadLCD•Analog(VGA)•DigitalonThinkPad•Digital1ondock•Digital2ondockSelectthedisplaydevicethatistobeactiveatboottime.Thisselectioniseffectiveforboottime,passwordprompt,andThinkPadSetup.“DigitalonThinkpad”isDisplayPortonyourcomputer.“Digial1ondock”and“Digital2ondock”areDisplayPortorDVIondockingstation.GraphicsDevice•IntegratedGraphics•DiscreteGraphics•NVIDIAOptimusIntegratedGraphicswillachievelongerbatterylife,andDiscreteGraphicsenhancesperformance.NVIDIAOptimusrunsasIntegratedGraphicsmodeandDiscreteGraphicsisenabledondemand.Note:NVIDIAOptimusmodeshouldonlybeselectedifyouareusingaWindows7model.DisplayOSDetectionforNVIDIAOptimus•Disabled•EnabledSystemBIOSautomaticallyswitchesGraphicsdevicesettingtoNVIDIAOptimusmodeiftheOSsupportsthefeature,andtoDiscreteGraphicsiftheOSdoesnotsupportit.IntelSpeedStep®technology(IntelSpeedStepmountedmodelsonly)•Disabled•EnabledModeforAC•MaximumPerformance•BatteryOptimizedModeforBattery•MaximumPerformance•BatteryOptimizedSelectthemodeofIntelSpeedSteptechnologyatruntime.MaximumPerformance:AlwayshighestspeedBatteryOptimized:AlwayslowestspeedDisabled:Noruntimesupport,lowestspeedPowerChapter8.Advancedconguration191

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsAdaptiveThermalManagementSchemeforAC•MaximizePerformance•BalancedSchemeforBattery•MaximizePerformance•BalancedThisselectsathermalmanagementschemetouse.MaximizePerformance:ReducesCPUthrottlingBalanced:Balancessound,temperatureandperformanceNote:Eachschemeaffectsfansound,temperature,andperformance.OpticalDriveSpeed•HighPerformance•Normal•SilentSetthespeedofopticaldrivetothedesiredperformance.CPUPowerManagement•Disabled•EnabledEnableordisablethepowersavingfeaturethatstopthemicroprocessorclockautomaticallywhentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.PCIExpressPowerManagement•Disabled•EnabledEnableordisableafeaturethatautomaticallyadjustspowermanagementwhenthereisnoPCIExpressactivity.Normally,itisnotnecessarytochangethesetting.PowerOnwithACAttach•Disabled•EnabledEnableordisableafeaturethatpowersonthesystemwhenACisattached.Ifyouselect“Enabled”,thesystemispoweredonwhenACisattached.Whenthesystemisinhibernatestate,thesystemresumes.Ifyouselect“Disabled”,thesystemisnotpoweredonnorresumedwhenACisattached.192UserGuide

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsPowerControlBeep•Disabled•EnabledIfthisfunctionisenabled,abeepsoundswhenthecomputerentersapowermanagementmode,whenitresumesoperationalmode,andwhentheacpoweradapterisconnectedordisconnected.LowBatteryAlarm•Disabled•EnabledEnableordisablethelowbatteryalarm.PasswordBeep•Disabled•EnabledEnablethisoptiontohaveabeepsoundwhenthesystemiswaitingforapower-on,harddisk,orsupervisorpassword.Differentbeepswillbesoundedwhentheenteredpasswordmatchesordoesnotmatchtheconguredpassword.BeepandAlarmKeyboardBeep•Enabled•DisabledEnableordisablekeyboardbeepwhenunmanageablekeycombinationsarepressed.SerialATA(SATA)SATAControllerModeOption•Compatibility•AHCI•RAIDSelectSATAcontrolleroperationmode.IfyoursystemsupportsRAID,select“RAID.”Ifyouselect“Compatibilitymode”,serialSATAcontrolleroperatesincompatibilitymode.CoreMulti-Processing•Disabled•EnabledEnableordisableadditionalexecutioncoreunitswithinaCPU.Note:Ifyouareusingacomputerwithasingle-coreprocessor,thisitemdoesnotappear.Note:ForCoreMulti-Processing,refertotheinstructionsin“InstallingWindowsXP”onpage178.CPUIntelHyper-ThreadingTechnology•Disabled•EnabledEnableordisableadditionallogicalprocessorswithinaprocessorcore.Chapter8.Advancedconguration193

Table6.Congmenuitems(continued)MenuitemSubmenuitemSelectionCommentsIntelAMTControl•Disabled•EnabledIfyouselect“Enabled”,IntelAMT(ActiveManagementTechnology)isconguredandadditionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Note:YoucanenterMEBxSetupmenubypressingCtrl-PkeycombinationinStartupInterruptMenu.TodisplaytheStartupInterruptMenu,pressThinkVantagebuttonorEnterkeyduringPOST.CIRATimeout0-255SettimeoutoptionforCIRAconnectiontobeestablished.1though254secondsareselectable.Ifyouselect“0”,use60secondsasdefaulttimeoutvalue.Ifyouselect“255”,waitingtimeforestablishingaconnectionisunlimited.IntelAMTConsoleType•PC-ANSI•VT100+•VT-UTF8SelecttheconsoletypeforAMT.Note:ThisconsoletypeshouldmatchtheIntelAMTremoteconsole.SecuritymenuitemsTable7.SecuritymenuitemsMenuitemSubmenuitemSelectionCommentsPasswordReferto“Securitymenu”onpage185and“Usingpasswords”onpage91.PredesktopAuthentication•Disabled•EnabledEnableordisablengerprintauthenticationbeforetheoperatingsystemisloaded.ReaderPriority•External➙Internal•InternalOnlyIfExternal➙Internalisselected,anexternalngerprintreaderisusedifattached.Otherwise,aninternalngerprintreaderisused.IfInternalOnlyisselected,aninternalngerprintreaderisused.Fingerprint194UserGuide

Table7.Securitymenuitems(continued)MenuitemSubmenuitemSelectionCommentsSecurityMode•Normal•HighIfngerprintauthenticationfails,youcanstillstartthecomputerbyenteringapassword.Ifyouhaveselected“Normal”,enterapower-onpasswordorasupervisorpassword;ifyouhaveselected“High”,enterasupervisorpassword.PasswordAuthentication•Disabled•EnabledEnableordisablepasswordauthentication.Ifhighsecuritymodeisselected,thisitemappears.ResetFingerprintData•EnterThisoptionisusedtoeraseallngerprintdatastoredinthengerprintreaderandresetsettingstothefactorystate(ex.Power-onsecurity,LEDs,etc.)Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnotbeabletoworkuntiltheyarere-enabledinthengerprintsoftware.SecurityChip•Active•Inactive•DisabledIfyouselect“Active”,SecurityChipisfunctional.Ifyouselect“Inactive”,SecurityChipisvisible,butisnotfunctional.Ifyouselect“Disabled”,SecurityChipishiddenandisnotfunctional.SecurityReportingOptionsEnableordisablethefollowingSecurityReportingOptions.•BIOSROMStringReporting:BIOStextstring•ESCDReporting:Extendedsystemcongurationdata•CMOSReporting:CMOSdata•NVRAMReporting:SecuritydatastoredintheAssetID•SMBIOSReporting:SMBIOSdataSecurityChipChapter8.Advancedconguration195

Table7.Securitymenuitems(continued)MenuitemSubmenuitemSelectionCommentsClearSecurityChip•EnterCleartheencryptionkey.Note:Onlyifyouselect“Active”forSecurityChip,thisitemappears.IntelTXTFeature•Disabled•EnabledEnableordisableIntelTrustedExecutionTechnology.FlashBIOSUpdatingbyEnd-Users•Disabled•EnabledIfyouselect“Enabled”,alluserscanupdatetheUEFIBIOS.Ifyouselect“Disabled”,onlythepersonwhoknowssupervisorpasswordcanupdatetheUEFIBIOS.UEFIBIOSUpdateOptionFlashOverLAN•Disabled•EnabledEnableyourcomputer'sUEFIBIOStobeupdated(ashed)overanactivenetworkconnection.MemoryProtectionExecutionPrevention•Disabled•EnabledSomecomputervirusesandwormscausememorybufferstooverowbyrunningcodewhereonlydataisallowed.IftheDataExecutionPreventionfeaturecanbeusedwithyouroperatingsystem,thenbyselecting“Enabled”youcanprotectyourcomputeragainstattacksbysuchvirusesandworms.Ifafterchoosing“Enabled”youndthatanapplicationprogramdoesnotruncorrectly,select“Disabled”andresetthesetting.IntelVirtualizationTechnology•Disabled•EnabledIfyouselect“Enabled,”aVMM(VirtualMachineMonitor)canutilizetheadditionalhardwarecapabilitiesprovidedbyIntelVirtualizationTechnology.VirtualizationIntelVT-dFeature•Disabled•EnabledIntelVT-disIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMMcanutilizetheplatforminfrastructureforI/Ovirtualization.196UserGuide

Table7.Securitymenuitems(continued)MenuitemSubmenuitemSelectionCommentsEthernetLAN•Disabled•EnabledIfyouselect“Enabled”,youcanusetheEthernetLANdevice.WirelessLAN•Disabled•EnabledIfyouselect“Enabled”,youcanusetheWirelessLANdevice.WiMAX•Disabled•EnabledIfyouselect“Enabled”,youcanusetheWiMAXdevice.WirelessWAN•Disabled•EnabledIfyouselect“Enabled”,youcanusetheWirelessWANdevice.Bluetooth•Disabled•EnabledIfyouselect“Enabled”,youcanusetheBluetoothdevice.Modem•Disabled•EnabledIfyouselect“Enabled”,youcanusetheModemdevice.USBPort•Disabled•EnabledIfyouselect“Enabled”,youcanusetheUSBport.IEEE1394•Disabled•EnabledIfyouselect“Enabled”,youcanusetheIEEE1394(Firewire)device.ExpressCardSlot•Disabled•EnabledIfyouselect“Enabled”,youcanusetheExpressCardSlot.Ultrabay(HDD/Optical)•Disabled•EnabledIfyouselect“Enabled”,youcanusetheUltrabay(HDD/Optical)device.eSATAPort•Disabled•EnabledIfyouselect“Enabled”,youcanusetheeSATAPort.MemoryCardSlot•Disabled•EnabledIfyouselect“Enabled”,youcanusetheMemoryCardslot(SDCard/MultiMediaCard).IntegratedCamera•Disabled•EnabledIfyouselect“Enabled”,youcanusetheIntegratedCamera.Microphone•Disabled•EnabledIfyouselect“Enabled”,youcanusetheMicrophone(Internal,External,orLine-In).I/OPortAccessFingerprintReader•Disabled•EnabledIfyouselect“Enabled”,youcanusethengerprintreader.Chapter8.Advancedconguration197

Table7.Securitymenuitems(continued)MenuitemSubmenuitemSelectionCommentsIntelATModuleActivation•Disabled•Enabled•PermanentlyDisabledEnableordisabletheUEFIBIOSinterfacetoactivateIntelATmodulethatisanoptionalAnti-TheftservicefromIntel.Note:IfyousettheIntelATmoduleactivationto“PermanentlyDisabled”,youwillbeunabletoenablethissettingagain.Anti-TheftComputraceModuleActivation•Disabled•Enabled•PermanentlyDisabledEnableordisabletheUEFIBIOSinterfacetoactivateComputracemodule.ComputraceisanoptionalmonitoringservicefromAbsoluteSoftware.Note:IfyousettheComputracemoduleactivationto“PermanentlyDisabled”,youwillbeunabletoenablethissettingagain.StartupmenuitemsTable8.StartupmenuitemsMenuitemSelectionCommentsBootReferto“Startupmenu”onpage186.NetworkBootReferto“Startupmenu”onpage186.UEFI/LegacyBoot•Both•UEFIOnly•LegacyOnlySelectsystembootcapability.•Both:SystemwillbootbyfollowingUEFI/LegacyBootPrioritysetting.•UEFIOnly:SystemwillbootfromUEFIenabledOS.•LegacyOnly:SystemwillbootfromanyOSotherthanUEFIenabledOS.Note:Ifyouselect“UEFIOnly”,systemcannotbootfromthebootabledeviceswhichdonothaveUEFIenabledOS.UEFI/LegacyBootPriority•UEFIFirst•LegacyFirstSelectpriorityofbootoptionbetweenUEFIandLegacy.198UserGuide

Table8.Startupmenuitems(continued)MenuitemSelectionCommentsBootMode•Quick•DiagnosticsNote:Youcanalsoenterthe“Diagnostic”modebypressingEscduringPOST.ScreenduringPOST:•Quick:ThinkPadLogoscreenisdisplayed.•Diagnostics:Textmessagesaredisplayed.OptionKeysdisplay(ThinkVantagebuttonmessage)•Disabled•EnabledIfyouselect“Disabled”,the“Tointerruptnormalstartup,presstheblueThinkVantagebutton.”messageisnotdisplayedduringPOST.BootDeviceListF12Option•Disabled•EnabledIfyouselect“Enabled”,theF12keyisrecognizedandtheBootMenuisdisplayed.BootOrderLock•Disabled•EnabledIfyouselect“Enabled”,theBootPriorityOrderislockedforyourfutureuse.UpdatingyoursystemUEFIBIOSTheUniedExtensibleFirmwareInterface(UEFI)BIOSisapartofthesystemprogramsthatmakeupthebasiclayerofsoftwarebuiltintoyourcomputer.UEFIBIOStranslatestheinstructionsfromothersoftwarelayers.Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory(EEPROM,alsoreferredtoasashmemory).YoucanupdateUEFIBIOSandtheConguration/ThinkPadSetupProgrambystartingyourcomputerwithaashupdateopticaldiscor.ashupdatetoolapplicationrunningontheWindwosenvironment.Insomeinstanceswhenyouaddsoftware,hardware,oradevicedriver,youmaybeinformedthatyouneedtoupdateyourUEFIBIOSinorderforthenewadditiontoworkproperly.ToupdateyourUEFIBIOS,visitthisWebsiteathttp://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrixThenfollowtheinstructionsonthescreen.UsingsystemmanagementThissectionisintendedprimarilyfornetworkadministrators.Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreofyourresourcestobettermeetyourbusinessobjectives.Thismanageability,or“TotalCostofOwnership”(TCO),enablesyoutoremotelypoweronyourcomputer,formattheharddiskdrive,installthesoftwareofyourchoice(forexample,WindowsXPwithuserandsystem-managementapplications),andhavethecomputerstartupandfunctioninthesamewayasanordinarydesktopPC.Oncethecomputerisconguredandoperational,youcanmanageitbyuseofsoftwareandmanageabilityfeaturesalreadyintegratedintotheclientsystemandthenetwork.Chapter8.Advancedconguration199

SystemmanagementCheckthefollowingtopicstolearnmoreaboutfeaturesofSystemManagement:•DesktopManagementInterface•PrebooteXecutionEnvironment•WakeonLAN•Resumeonincomingcall•AssetIDEEPROMDesktopManagementInterfaceThesystemBIOS(UEFIBIOS)ofyourcomputersupportsaninterfacecalledSystemManagementBIOSReferenceSpecication(SMBIOS)V2.6.1.SMBIOSprovidesinformationaboutthehardwarecomponentsofyoursystem.ItistheresponsibilityoftheBIOStosupplythisdatabasewithinformationaboutitselfandthedevicesonthesystemboard.ThisspecicationdocumentsthestandardsforgettingaccesstothisBIOSinformation.PrebooteXecutionEnvironmentPrebooteXecutionEnvironment(PXE)technologymakesyourcomputermoremanageable(itisPXE2.1-compliant)byenablingittoboot(loadanoperatingsystemoranotherexecutableimage)fromaserver.YourcomputersupportsthePCfunctionsthatPXErequires.Forexample,withtheappropriateLANcard,yourcomputercanbebootedfromthePXEserver.Note:RemoteProgramLoad(RPL)cannotbeusedwithyourcomputer.WakeonLANAnetworkadministratorcanuseWakeonLANtoturnonacomputerfromamanagementconsole.WhenWakeonLANisusedwithnetworkmanagementsoftware,manyfunctions,suchasdatatransfer,softwareupdates,andFlashBIOSupdates,canbeperformedremotelywithoutremoteattendance.Thisupdatingcanbedoneafternormalworkinghoursandonweekends,tosavetimeandincreaseproductivity.Usersarenotinterruptedduringnormalworkinghours,andLANtrafciskepttoaminimum.IfacomputeristurnedonbytheWakeonLANfunction,theNetworkbootsequenceisused.ResumeonincomingcallIfyourcomputerisconnectedtoatelephonelineandyouhavespeciedResumeonincomingcall,itwillreturnfromsleep(standby)modetonormaloperationwhenatelephonecallcomesin.Toenableyourcomputertowakeupfromsleep(standby)mode,dothefollowing:ForWindows7andWindowsVista:1.ClickStart,andthenclickControlPanel.2.ClickHardwareandSound.3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.TheDeviceManagerwindowopens.4.Double-clickModems(inWindowsVista,clickthe+markforModems),andthenclickyourmodem.5.ClickthePowerManagementtab.6.SelecttheAllowthisdevicetowakethecomputercheckbox.ForWindowsXP:200UserGuide

1.ClickStart,andthenclickControlPanel.2.ClickPerformanceandMaintenance.3.ClickSystem.4.ClicktheHardwaretab.5.ClicktheDeviceManagerbutton.TheDeviceManagerwindowopens.6.Clickthe+markforModems,andthenclickyourmodem.7.ClickAction,andthenclickProperties.8.ClickthePowerManagementtab.9.SelecttheAllowthisdevicetobringthecomputeroutofStandbycheckbox.AssetIDEEPROMTheAssetIDEEPROMcontainsinformationaboutthesystem,includingitscongurationandtheserialnumbersofkeycomponents.Italsoincludesanumberofblankeldsinwhichyoucanrecordinformationabouttheendusersinyournetwork.SettingmanagementfeaturesToenablethenetworkadministratortocontrolyourcomputerremotely,youmustcongurethenetworkinterfacebysettingthesystem-managementfeaturesintheThinkPadSetup.ThatThinkPadSetupcontainsthefollowingfunctions:•WakeonLAN•Networkbootsequence•FlashupdateIfanadministrator'spassword(supervisorpassword)hasbeenset,youwillneedtospecifyitwhenyoustarttheThinkPadSetup,sothatyoucanusethesefunctions.WakeonLANWhentheWakeonLANfeatureisenabledonacomputerthatisconnectedtoaLAN,anetworkadministratorcanstartthecomputerremotelyfromamanagementconsole,usingremotenetwork-managementsoftware.SettingupintheThinkPadSetupToenableordisableWakeonLAN,gototheThinkPadSetupmenu.Whenyourcomputerisnotunderthenetworkadministrator'ssystemmanagement,youcandisableWakeonLAN.Tosetthisfunction,dothefollowing:1.StarttheThinkPadSetupmenu.2.SelectCong.3.TheCongsubmenuappears.4.SelectNetwork.5.TheNetworkitemsubmenuappears.6.ForWakeOnLAN,selectoneofthefollowing:ACOnly,ACandBattery,orDisabled.7.PressF10.NetworkBootsequenceWhenyourcomputeristurnedonremotely,systemwilltrytobootfromthedevicethatisselectedbyNetworkBootsetting,andthenfollowthebootorderlistintheBootmenu.Chapter8.Advancedconguration201

Todeneasequence:1.OntheThinkPadSetupmenu,selectStartup.TheStartupsubmenuappears.2.SelectNetworkBootandpressEnterkeytoshowpop-upbootdevicelist.3.Selectabootdevicefromthelisttomakeitastopbootpriority.4.PressF10.Note:Ifyouwanttoinitializethesettingtoreturntothedefaultstartupsequence,pressF9.Thedefaultsettingsareautomaticallyreloaded.FlashupdateWhenaFlashUEFIBIOSupdatefromthenetworkisenabled,anetworkadministratorcanremotelyupdatethesystemprogramsinyourcomputerfromamanagementconsole.Thefollowingrequirementsmustbemet:•UpdateFlashfromnetworkmustalsobeenabled;theprocedureisgivenbelow.•YourcomputermustbestartedovertheLAN.•YourcomputermustbeengagedinaPrebooteXecutionEnvironment.•Network-managementsoftwaremustbeinstalledintheremoteadministrator'scomputer.ToenableordisabletheFlashupdatefromthenetworksetting,dothefollowing:1.OntheThinkPadSetupmenu,selectSecurity.TheSecuritysubmenuappears.2.SelectUEFIBIOSUpdateOption.TheUEFIBIOSUpdateOptionsubmenuappears.3.ForFlashOverLAN,selecteitherEnabledorDisabled.4.PressF10.202UserGuide

Chapter9.PreventingproblemsAnimportantpartofowningaThinkPadnotebookismaintenance.Withpropercare,youcanavoidcommonproblems.Thefollowingsectionsprovideinformationthatcanhelpyoutokeepyourcomputerrunningsmoothly.•“Generaltipsforpreventingproblems”onpage203•“Makingsuredevicedriversarecurrent”onpage204•“Takingcareofyourcomputer”onpage205Generaltipsforpreventingproblems1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,Windowswillslowdownandmightproduceerrors.Note:InWindows7andWindowsVista,clickStart➙Computer.InWindowsXP,clickStart➙MyComputer.2.Emptyyourrecyclebinonaregularbasis.3.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.4.Tofreeupdiskspace,uninstallunusedapplicationprograms.Note:Youmightalsowanttolookforapplicationprogramduplicationoroverlappingversions.5.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.6.Atleastonceaweek,makeapointtobackupyourdata.Ifcriticaldataispresent,itisagoodideatoperformadailybackup.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableopticaldrivesareavailableformostmachinesandareeasilyinstalled.7.UseorscheduleSystemRestoretotakeasystemsnapshotperiodically.FormoreinformationaboutSystemRestoreseeChapter5“Recoveryoverview”onpage109.8.UpdatedevicedriversandUEFIBIOSwhenneeded.9.Proleyourmachineathttp://www.lenovo.com/think/supporttokeepuptodatewithcurrentdriversandrevisions.10.Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevicedriverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.11.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissuesyouhaveexperiencedandhowyouresolvedthem.12.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,thefollowingtipsmighthelpalongtheway:•Removeallexternaldevicessuchastheprinter,keyboard,etc.•Makesurethatyourbatteryischargedandthatyouhavetheacpowerconnected.•BootintotheThinkPadSetupandloadthedefaultsettings.•Restartthemachineandstarttherecovery.•Ifyourmachineusesdiscsastherecoverymedia,DONOTremovethediscfromthedriveuntilpromptedtodoso.13.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage209andrunLenovoThinkVantageToolboxforadiagnostictestofthedrivepriortocallingtheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,downloadthelestocreateabootableself-testmediafromthefollowingWebsite:http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.©CopyrightLenovo2011203

14.Ifrequired,youcanndyourcountry'sCustomerSupportCenteratthefollowingWebaddress:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=migr-4hwse3.WhencallingtheCustomerSupportCenter,pleasemakesureyouhaveyourmachinemodeltype,serialnumberandthecomputerinfrontofyou.Also,ifthemachineisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessagewrittendown.MakingsuredevicedriversarecurrentDevicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecicdriver.Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpieceofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentandunderstandhowtouseit.Note:Becausedriversareprograms,likeanyotherleonyourcomputer,theyaresusceptibletocorruptionandmightnotperformproperlyifcorruptionoccurs.Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverforacomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.Thismayeliminatethedriverasthepotentialcauseoftheproblem.GettingthelatestdriversfromtheWebsiteYoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:1.ConnecttotheInternet.2.Goto:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrixEntertheproductnumberofthecomputerorclickDetectmysystemonthescreen.3.ClickDownloadsanddrivers.4.Followthedirectionsonthescreenandinstallthenecessarysoftware.GettingthelatestdriversusingSystemUpdateTheSystemUpdateprogramhelpsyoukeepthesoftwareonyoursystemup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSashes,orsoftwareupdates.WhentheSystemUpdateprogramconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizesthemachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageoftheoperatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogramthendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,andoptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.TheonlyprerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalsocanpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.FormoreinformationabouthowtousetheSystemUpdate,referto“SystemUpdate”onpage38.204UserGuide

TakingcareofyourcomputerAlthoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtousecommonsenseinhandlingit.Byfollowingtheseimportanttips,youwillgetthemostuseandenjoymentoutofyourcomputer.Becarefulaboutwhereandhowyouwork•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplasticbags.•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers(within13cmor5inch).•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).•Someappliances,suchascertainportabledesktopfansorairpuriers,canproducenegativeions.Ifacomputerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegativeions,itmaybecomeelectrostaticallycharged.Suchachargemaybedischargedthroughyourhandswhenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevicesconnectedtoit.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofadischargefromyourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostaticchargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputerclosetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.Note:Notallsuchappliancescauseasignicantelectrostaticcharge.Begentlewithyourcomputer•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.Donotopenthedisplaybeyond180degrees,asthismightdamagethecomputerhinge.•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapterplug.Carryyourcomputerproperly•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnectcordsandcables.•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerbythedisplay.Handlestoragemediaanddrivesproperly•Ifyourcomputercomeswithanopticaldrive,donottouchthesurfaceofadiscorthelensonthetray.•WaituntilyouheartheCDorDVDclickintothecenterpivotofthedrivebeforeclosingthetray.•Onyourcomputer,useonlyopticaldrivesdesignedforusewiththeserialUltrabayenhanced.Note:Youcaninstalla9.5-mm-thickserialUltrabayslimora12.7-mm-thickserialUltrabayenhanceddeviceintheserialUltrabayenhanced.Chapter9.Preventingproblems205

•Wheninstallingtheharddiskdrive,solidstatedrive,oropticaldrive,followtheinstructionsshippedwithyourhardware,andapplypressureonlywhereneededonthedevice.•Turnoffyourcomputerifyouarereplacingtheharddiskdriveorsolidstatedrive.•Whenreplacingtheprimaryharddiskdriveorsolidstatedrive,reattachthecoverofthedriveslot.•Storeyourexternalandremovableharddiskoropticaldrivesintheappropriatecontainersorpackagingwhentheyarenotbeingused.•Beforeyouinstallanyofthefollowingdevices,touchametaltableoragroundedmetalobject.Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.–Memorymodule–Mini-PCICard–ExpressCard–CompactFlash–Smartcard–MemoryCard,suchasSDCard,SDHCCard,SDXCCard,andMultiMediaCard.Note:Notalllisteddevicesareincludedinyourcomputer.Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.•Whentransferringdatatoorfromaashmediacard,suchasanSDcard,donotputyourcomputerinsleep(standby)orhibernationmodebeforethedatatransferiscomplete.Todosomightcausedamagetoyourdata.Takecareinsettingpasswords•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,andyoumighthavetoreplaceyoursystemboard,orharddiskdriveorsolidstatedrive.CareforthengerprintreaderThefollowingactionscoulddamagethengerprintreaderorcauseitnottoworkproperly:•Scratchingthesurfaceofthereaderwithahard,pointedobject.•Scrapingthesurfaceofthereaderwithyourngernailoranythinghard.•Usingortouchingthereaderwithadirtynger.Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth:•Thesurfaceofthereaderisdirtyorstained.•Thesurfaceofthereaderiswet.•Thereaderoftenfailstoenrollorauthenticateyourngerprint.Registeryourcomputer•RegisteryourThinkPadproductswithLenovo(refertotheWebpage:http://www.lenovo.com/register).Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen.RegisteringyourcomputeralsoenablesLenovotonotifyyouaboutpossibletechnicalinformationandupgrades.Besurenottomodifyyourcomputer•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.206UserGuide

Tipsonusingthebuilt-inmodem•Yourcomputermodemmayuseonlyananalogtelephonenetwork,orpublic-switchedtelephonenetwork(PSTN).DonotconnectthemodemtoaPBX(privatebranchexchange)oranyotherdigitaltelephoneextensionlinebecausethiscoulddamageyourmodem.Analogphonelinesareoftenusedinhomes,whiledigitalphonelinesareoftenusedinhotelsorofcebuildings.Ifyouarenotsurewhichkindofphonelineyouareusing,contactyourtelephonecompany.•YourcomputermighthavebothanEthernetconnectorandamodemconnector.Ifso,besuretoconnectyourcommunicationcabletothecorrectone.DANGERToavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.CleaningthecoverofyourcomputerOccasionallycleanyourcomputerasfollows:1.Prepareamixtureofagentlekitchen-usedetergent(onethatdoesnotcontainabrasivepowderorstrongchemicalssuchasacidoralkaline).Use5partswaterto1partdetergent.2.Absorbthediluteddetergentintoasponge.3.Squeezeexcessliquidfromthesponge.4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.5.Wipethesurfacetoremovethedetergent.6.Rinsethespongewithcleanrunningwater.7.Wipethecoverwiththecleansponge.8.Wipethesurfaceagainwithadry,softlint-freecloth.9.Waitforthesurfacetodrycompletelyandremoveanybersfromthecloth.Cleaningyourcomputerkeyboard1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsontoorbetweenthekeys.3.Allowtodry.4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrushorcoolairfromahairdryer.Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.Cleaningyourcomputerdisplay1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,itmightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwaspressedfromtheoutside.2.Wipeordustthestaingentlywithasoft,drycloth.3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholandwaterthatdoesnotcontainimpurities.4.Wringoutasmuchoftheliquidasyoucan.Chapter9.Preventingproblems207

5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.6.Besuretodrythedisplaybeforeclosingit.208UserGuide

Chapter10.TroubleshootingcomputerproblemsThischapterprovidesinformationonhelpingyoursolvecomputerproblems.•“Diagnosingproblems”onpage209•“Troubleshooting”onpage210DiagnosingproblemsIfyouexperienceproblemswithyourcomputer,usethefollowingprocedureasastartingpointforsolvingthem.•Ifyoucanstartuptheoperatingsystem,see“UsingLenovoThinkVantageToolbox”onpage209.•Ifyoucannotstartuptheoperatingsystem,see“UsingtheIn-ROMDiagnosticsprogram”onpage.UsingLenovoThinkVantageToolboxNote:IfyoursystemisrunningandUserGuideisaccessible,seeUserGuide.Ifyourcomputerisnotoperatingproperly,youmaybeabletodiagnosetheproblembyhavingLenovoThinkVantageToolboxtestcomponentsofyourcomputer.Tostartthisprogram,doasfollows:ForWindows7:1.ClickStart.2.MovethepointertoControlPanel,toSystemandSecurity,andthentoLenovo'sSystemHealthandDiagnostics.ForWindowsXP:1.ClickStart.2.MovethepointertoAllPrograms,toThinkVantage,andthentoLenovoThinkVantageToolbox.IftheLenovoThinkVantageToolboxisnotinstalledonyourcomputer,gotohttp://web.lenovothinkvantagetoolbox.com/,clickDownloadLenovoThinkVantageToolbox,andfollowtheinstructionsonthescreen.Formoreinformationaboutthisprogram,seetheHelpfortheprogram.Runninganytestsmaytakeuptoseveralminutesorlonger.Makesureyouhavetimetoruntheentiretest;donotinterruptthetestwhileitisrunning.WhenpreparingtocontacttheCustomerSupportCenter,besuretoprintthetestlogsothatyoucanrapidlyprovideinformationtothehelptechnician.UsingtheIn-ROMDiagnosticsprogramTheIn-ROMDiagnosticsprogramisusedtodetecthardwareproblemswhenyoucannotstarttheWindowsoperatingsystemandallstoragedevicesareunavailable.ToruntheIn-ROMDiagnosticsprogram,dothefollowing:1.Turnoffyourcomputer.2.TurnonthecomputerandpressF10repeatedlyatstartup.©CopyrightLenovo2011209

3.AfteryouentertheIn-ROMDiagnosticsprogram,selectthediagnostictestyouwanttorun.Then,followtheinstructionsonthescreen.Whentheprogramcompletesthediagnostictest,thecomputerwillrestartautomatically.Note:Iftheprogramreturnsanyerrorcode,calltheLenovoCustomerSupportCenter,andprovideyourmachinetypeandmodelnumber,serialnumber,andtheerrorcode.Forinformationabouthowtogetyourmachinetypeandmodelnumber,andserialnumber,see“Machinetypeandmodellabel”onpage24.ForinformationaboutcallingtheLenovoCustomerSupportCenterforservice,see“CallingLenovo”onpage238.TroubleshootingIfyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,orabeepsoundswhenyouturniton.Tocorrectanerror,rstndthedescriptionoftheerrorintheleft-handcolumnofthechartthatapplies.Thenclickthatdescriptiontogetatroubleshootingprocedure.Tomakesurethatyourcomputerhasthefeaturesoroptionsthatareintroducedinthefollowingsections,consulttheonlinehelporthelistshippedwithyourcomputer.ComputerstopsrespondingPrinttheseinstructionsnowandkeepitwithyourcomputerforreferencelater.Ifyourcomputeriscompletelyunresponsive(youcannotusetheUltraNavpointingdeviceorthekeyboard),dothefollowingsteps:1.Pushandholdthepowerswitchuntilthemachineturnsoff.Afterthecomputeristurnedoff,restartbypressingthepowerswitch.Ifthemachinedoesnotturnon,continuetostep2.Note:Donotremovethebatteryandacpowertoresetthecomputer.2.Whilethemachineisturnedoff,removeallpowersourcesfromthecomputer(batteryandacpower).Holddownthepowerbuttonfor10seconds.Plugintheacpowerwhilekeepingthebatteryoutofthecomputer.Ifthecomputerdoesnotturnbackon,continuetostep3.Note:OncethecomputerstartsupandentersWindows,usethepropershutdownproceduretoturnthecomputeroff.Oncethemachineisoff,reattachthebatteryandrestartthecomputer.Ifthecomputerdoesnotstartwiththebatteryreattached,removethebatteryandagainstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhenthebatteryisattached,calltheCustomerSupportCenterforsupport.3.Whilethemachineisoff,removeallsourcesofpowerfromthemachine(batteryandacpower).Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,etc.).Repeatstep2.Ifstep2isunsuccessful,continuetostep4.Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Pleasemakesurethatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.IfyouareuncomfortableorunsureaboutremovingcomponentspleasecalltheCustomerSupportCenterforassistance.4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Refertotheprocedurein“Replacingmemory”onpage145onhowtoremoveandreseatthememorymodules.Removeanynon-originalmemorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreseatingtheoriginalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheuser'sreferenceguideforothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialistwillassistyou.210UserGuide

SpillsonthekeyboardWithamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentiallycausingirreparabledamagetoyourcomputer.Ifyouspillsomethingonyourcomputer:Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputeronmightmakeyourcomputerunusable.1.Carefullyunplugtheacpoweradapterimmediately.2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themorequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamagefromshortcircuits.3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.Errormessages•Message:0176:SystemSecurity-TheSystemhasbeentamperedwith.Solution:ThismessageisdisplayedifyouremovetheSecurityChipandreinstallit,orinstallanewone.Tocleartheerror,entertheThinkPadSetup.Ifthisdoesnotsolvetheproblem,havethecomputerserviced.•Message:0177:BadSVPdata,stopPOSTtask.Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboardshouldbereplaced.Havethecomputerserviced.•Message:0182:BadCRCofSecuritySettingsinEEPROM.EnterThinkPadSetup.Solution:ChecksumoftheSecuritysettingsintheEEPROMisnotcorrect.EnterThinkPadSetuptocheckSecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhaveaproblem,havethecomputerserviced.•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetuptocheckSecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhaveaproblem,havethecomputerserviced.•Message:0187:EAIAdataaccesserrorSolution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.•Message:0188:InvalidRFIDSerializationInformationAreaSolution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.•Message:0189:InvalidRFIDcongurationinformationareaSolution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplace,andtheUUIDneedstobereinstalled.Havethecomputerserviced.•Message:0190:Criticallow-batteryerrorChapter10.Troubleshootingcomputerproblems211

Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothecomputerandchargethebattery,orreplacethebatterywithafullychargedone.•Message:0191:SystemSecurity-InvalidremotechangerequestedSolution:Thesystemcongurationchangehasfailed.Conrmtheoperationandtryagain.Tocleartheerror,entertheThinkPadSetup.•Message:0192:SystemSecurity-EmbeddedSecurityhardwaretamperdetectedSolution:TheSecurityChiphasbeenreplacedwithadifferentone.Havethecomputerserviced.•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetup.•Message:0251:SystemCMOSchecksumbad-DefaultcongurationusedSolution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputerusesthedefaultsettings.RuntheThinkPadSetuptorecongurethesettings.Ifyoustillseethesameerrorcode,havethecomputerserviced.•Message:0253:EFIVariableBlockDatawasdestroyed.Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.1.PressF1togototheThinkPadSetup.2.PressF9andthenpressEntertoloadthedefaultsetting.3.PressF10andthenpressEntertorestartthesystem.Ifyoustillhaveaproblem,havethecomputerserviced.•Message:0271:CheckdateandtimesettingsSolution:Neitherthedatenorthetimeissetinthecomputer.Setthedateandtime,usingtheThinkPadSetup.•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.Solution:TheminiPCIExpressnetworkcardisnotsupportedonthiscomputer.Removeit.•Message:1820:Morethanoneexternalngerprintreadersareattached.Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.Solution:ThinkVantageActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.•Message:2100:DetectionerroronHDD0(MainHDD)Solution:Theharddiskisnotworking.Havetheharddiskserviced.•Message:2101:DetectionerroronHDD1(UltrabayHDD)Solution:Theharddiskisnotworking.Havetheharddiskserviced.•Message:2102:DetectionerroronHDD2(MiniSATA)Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.•Message:2110:ReaderroronHDD0(MainHDD)212UserGuide

Solution:Theharddiskisnotworking.Havetheharddiskserviced.•Message:2111:ReaderroronHDD1(UltrabayHDD)Solution:Theharddiskisnotworking.Havetheharddiskserviced.•Message:2112:ReaderroronHDD2(MiniSATA)Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.•Message:2200:MachineTypeandSerialNumberareinvalid.Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.•Message:2201:MachineUUIDisinvalid.Solution:MachineUUIDisinvalid.Havethecomputerserviced.•Message:Thepower-onpasswordpromptSolution:Apower-onpasswordorasupervisorpasswordisset.TypethepasswordandpressEntertousethecomputer(referto“Usingpasswords”onpage91).Ifthepower-onpasswordisnotaccepted,asupervisorpasswordmighthavebeenset.TypethesupervisorpasswordandpressEnter.Ifyoustillseethesameerrormessage,havethecomputerserviced.•Message:TheharddiskpasswordpromptSolution:Aharddiskpasswordisset.TypethepasswordandpressEntertousethecomputer(referto“Harddiskpasswords”onpage93).•Message:HibernationerrorSolution:Thesystemcongurationchangedbetweenthetimeyourcomputerenteredhibernationmodeandthetimeitleftthismode,andyourcomputercannotresumenormaloperation.–Restorethesystemcongurationtowhatitwasbeforeyourcomputerenteredhibernationmode.–Ifthememorysizehasbeenchanged,re-createthehibernationle.•Message:FanerrorSolution:Coolingfanhasfailed.Havethecomputerserviced.Errorswithoutmessages•Problem:MyscreenkeepsblankingwhenIdonotwantitto.Solution:Youcandisableanysystemtimers,suchastheLCDturn-offtimerortheblanktimer1.StartPowerManager.2.ClickthePowerplantab(inWindowsXP,Powerscheme),andthenselectMaximumPerformancefromthepredenedpowerplans(inWindowsXP,Powerscheme).•Problem:WhenIturnonthemachine,nothingappearsonthescreenandthemachinedoesnotbeepwhilestartingup.Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthepowerswitchfor4secondsormore.Turnitonandlistenagain.Solution:Makesurethat:–Thebatteryisinstalledcorrectly.Chapter10.Troubleshootingcomputerproblems213

–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworkingelectricaloutlet.–Thecomputeristurnedon.(Turnthepowerswitchonagainforconrmation.)Ifapower-onpasswordisset:–Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreenislow,increaseitbypressingtheFn+Home.–TypethecorrectpasswordandpressEnter(refertoPower-onpassword).Iftheseitemsareproperlyset,andthescreenremainsblank,havethecomputerserviced.•Problem:WhenIturnonthemachine,onlyawhitecursorappearsonablankscreen.Solution:Ifyouhavemodiedapartitiononyourharddiskdriveorsolidstatedrivebyusingapartitionsoftware,informationaboutthatpartition,orthemasterbootrecordmayhavebeendestroyed.1.Turnoffthecomputer,andthenturnitonagain.2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdriveorsolidstatedrivebyusingthesoftware,andrecoverthepartitionifrequired.–UseeithertheRescueandRecoveryworkspaceortherecoverydiscstorestorethesystemtothefactorystate.Fordetailsaboutrestoringthesystemtothefactorystate,see“Creatingandusingrecoverymedia”onpage109.Iftheproblempersists,havethecomputerserviced.•Problem:Myscreengoesblankwhilethecomputerison.Solution:Yourscreensaverorpowermanagementmaybeenabled.Doeitherofthefollowing:–TouchtheTrackPointorthetouchpad,orpressakeytoexitthescreensaver.–Pressthepowerswitchtoresumefromsleep(standby)orhibernation.BeeperrorsTable9.BeeperrorsProblemSolutionOneshortbeep,pause,threeshortbeeps,pause,threemoreshortbeeps,andoneshortbeepMakesurethatmemorymodulesareinstalledcorrectly.Iftheyare,andyoustillhearthebeeps,havethecomputerserviced.OnelongandtwoshortbeepsThevideofunctionhasaproblem.Havethecomputerserviced.FourcyclesoffourshortbeepsTheSecurityChiphasaproblem.Havethecomputerserviced.FivebeepsThesystemboardhasaproblem.Havethecomputerserviced.MemoryproblemsPrinttheseinstructionsnowandkeepitwithyourcomputerforreferencelater.Ifyourmemoryisnotoperatingproperly,checkthefollowingitems:1.Verifythatthememoryisinstalledandseatedcorrectlyinyourcomputer.214UserGuide

Itmaybenecessarytoremovealladdedmemoriestotestthecomputerwithonlythefactory-installedmemories,andthenreinstallthememoryoneatatimetoensureaproperconnection.Fortheprocedurestoremoveandreinstallamemory,referto“Replacingmemory”onpage145.2.Checkforerrormessagesduringstartup.FollowtheappropriatecorrectiveactionsforPower-onself-test(POST)“Errormessages”onpage211.3.VerifythatthelatestsystemBIOS(UEFIBIOS)foryourmodelhasbeeninstalled.4.Verifythepropermemorycongurationandcompatibilityincludingthemaximummemorysizeandthememoryspeed.Fordetails,refertotheinstructionsin“Replacingmemory”onpage145.5.Run“LenovoThinkVantageToolbox”onpage209.ModemandnetworkingThefollowingarethemostcommonmodemandnetworkingproblems:Ethernetproblems•Problem:Yourcomputercannotconnecttothenetwork.Solution:Makesurethat:–Thecableisinstalledproperly.ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerandtotheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,tryadifferentcable.–Youareusingthecorrectdevicedriver.ForWindows7andWindowsVista:1.ClickStart,andthenclickControlPanel.2.ClickHardwareandSound.3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.4.Ifthe!markistotheleftoftheadapternameunderNetworkadapters,youmightnotusethecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.ForWindowsXP:1.ClickStart,andthenclickControlPanel.2.ClickPerformanceandMaintenance,andthenclickSystem.3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.4.IfthexmarkistotheleftoftheadapternameunderNetworkadapter,youmightnotusethecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.5.ClickProperties.ThePropertieswindowappears.6.ClicktheDrivertab.7.ClicktheUpdateDriverbutton.TheUpdateDeviceDriverwizardappears.Followtheinstructionsonthescreen.–Theswitchportandtheadapterhavethesameduplexsetting.Chapter10.Troubleshootingcomputerproblems215

Ifyouconguredtheadapterforfullduplex,makesuretheswitchportisalsoconguredforfullduplex.Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLANadministratorforthenecessarynetworkingsoftware.•Problem:Theadapterstopsworkingfornoapparentreason.Solution:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalledintheprecedingproblem.•Problem:IfyourcomputerisaGigabitEthernetmodelandyouusetheaspeedof1000Mbps,theconnectionfailsorerrorsoccur.Solution:–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.–Connecttoa1000BASE-Thub/switch(not1000BASE-X).•Problem:TheWakeonLAN(WOL)featureisnotworking.Solution:–MakesurethatWOLisenabledintheThinkPadSetup.–Ifitis,checkwithyourLANadministratorforthenecessarysettings.•Problem:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,itconnectsat100Mbps.Solution:–Tryanothercable.–Makesurethatthelinkpartnerissettoauto-negotiate.–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).AwirelessLANproblem•Problem:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.Solution:MakesurethatyourwirelessLANdriveristhelatestversioninstalled.ChecktheWebsiteandconrmthedriverversionsupportedbyAccessConnectionsisthelatestdocumentedintheREADMEle.Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthetaskbar.Note:IfyourcomputerisaWindows7model,todisplaytheAccessConnectionsstatusiconandthewirelessstatusiconinthesystemtray,refertotheAccessConnectionson-linehelp.CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythiscase-sensitiveinformation.AwirelessWANproblem•Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.Solution:TheWANcardisnotsupportedonthiscomputer.Removeit.Note:Dependingonyourcomputer,somemodelsdonothaveawirelessWAN.216UserGuide

BluetoothproblemsForWindows7andWindowsVista•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeakereventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.Solution:Dothefollowing:1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).2.OpentheControlPanelbyclickingStart➙ControlPanel.3.ClickHardwareandSound➙Sound.4.SelectthePlaybacktab.5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.IfyouareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.6.ClickOKtoclosetheSoundwindow.•Problem:PIM(PersonalInformationManager)itemssentfromWindows7andWindowsVistacannotbereceivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.Solution:Windows7andWindowsVistasendPIMitemsinXMLformat,butmostBluetooth-enableddeviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethroughBluetooth,aPIMitemsentfromWindows7andWindowsVistamightbesavedasalewiththeextension.contact.ForWindowsXPNotes:IfyouareusingtheMicrosoftstandardBluetoothfeaturesandyouwanttoaccessinformationabouthowtousetheBluetoothfunction,dothefollowing:1.PressFn+F5toturnonBluetooth.2.ClickStart➙ControlPanel.3.ClickPrintersandOtherHardware.4.ClickBluetoothDevices.5.ClicktheOptionstab.6.ClickLearnmoreaboutBluetoothSettingsNote:IfyouareusingtheThinkPadBluetoothwithEnhancedDataRateSoftware,refertothefollowinginstructions.Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingforthedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.•Problem:YousearchforaBluetooth-enableddevicebyclickingViewdevicesinrangeinMyBluetoothPlaces,butyoucannotndanything.Solution:MakesurethatthedevicetowhichyouwanttoconnectisenabledfortheBluetoothconnection.Aftermakingsureoftheabove,turntheBluetoothpoweroffandthenonagain,orrestartyourcomputer.Thensearchforthedeviceagain.Note:IfyouareusingtheThinkPadBluetoothwithEnhancedDataRateSoftware,refertothefollowinginstructions.•Problem:YoucannotconnecttoanyBluetooth-enableddevice.Solution:MakesurethatbothyourcomputerandthedeviceareturnedonandtheirBluetoothantennasareenabled.Chapter10.Troubleshootingcomputerproblems217

Aftermakingsureoftheabove,turntheBluetoothpoweroffandthenonagain,orrestartyourcomputer.Thenre-establishyourconnectiontothedevice.Iftheproblempersists,re-installtheBluetoothsoftwareandreestablishyourconnectiontothedevice.•Problem:YourcomputerisconnectedtoaBluetooth-enableddevice,butyoucannotuseanyoftheservicesofthatdevice.Solution:MakesurethatthedeviceisenabledfortheBluetoothconnection.1.Double-clicktheMyBluetoothPlacesicon.2.GotoBluetoothTasksandclickViewdevicesinrange.Ifyoucannotndthedevice,itmayhavestoppedresponding.MakesurethatitisenabledfortheBluetoothconnection.Ifyoundit,connecttotheservicesyouwant.Ifyouaresurethatthedeviceisresponding,turntheBluetoothpoweroffandthenonagain,orrestartyourcomputer.Thentrytoconnectagain.•Problem:Youcannotpullabusinesscardfromtheconnectedcomputer.Solution:Makesurethattheconnectedcomputerhasitsowndefaultbusinesscardapplicationandthatthecardisreadyforcommunication.Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutodownloadthebusinesscard.•Problem:Youcannotsendabusinesscardtotheconnectedcomputer.Solution:Makesurethatyourcomputerhasitsowndefaultbusinesscardapplicationandthatthecardisreadyforcommunication.Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutouploadyourbusinesscard.•Problem:YourcomputerisconnectedtoaBluetooth-enabledcomputerthatworksasanFTPserver,butyoucannotseeanylesintheFTPserver.Solution:Checkthenewlysharedlesasfollows:1.InthemenuofMyBluetoothPlaces,clickView.2.ClickUpdate.Thestatusisupdatedinthewindow,sothatyoucancheckthenewlysharedles.Makesurethatthesharedfolderintheconnectedcomputercontainsthelesyouarelookingfor.Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutoconnectandviewthelesinthecomputer.•Problem:YourcomputerisconnectedtoaBluetooth-enabledcomputer,butyoucannotgainaccesstothenetwork.Solution:MakesurethattheBluetooth-enabledcomputerisconnectedtoanetwork.Makesurethattheconnectedcomputerhasbeensetuptoshareitsnetworkconnectivityandthatthesecuritysettingsallowyoutoconnectandestablishtheremotenetworkaccess.•Problem:YourcomputercannotconnectaBluetooth-enabledcomputerthatusesserialportapplications.Solution:ReestablishaconnectionwiththeBluetooth-enabledcomputer,andtrytheserialconnectionagain.•Problem:Bluetoothserialportwasdisconnectedautomatically.Solution:Whenanyserial-basedconnectionisestablished,aninactivitytimerstarts.Ifnoapplicationopenstheport,theconnectionisendedautomatically.Thisisanormalcharacteristicoftheserial-basedconnectionandisnotadefect.IfyouneedtheBluetoothserialport,justreconnectit.•Problem:PIMSynchronizationfailedwithanerrormessage“TheSynchronizationwithxxx(Bluetoothdevicename)failed.PIM(PersonalInformationManager)Interfacefailed.”Solution:Startamailapplication,andsetupyoure-mailaccount.OR,modifytheBluetoothcongurationsoasnottosynchronizee-mailitems,asfollows:218UserGuide

1.Double-clickMyBluetoothPlaces.2.ClickBluetooth,andselectBluetoothSetupWizard.3.SelectIwanttoconguretheBluetoothservicesthatthiscomputerwillprovidetoremotedevices.,andclickNext.4.SelectPIMSynchronization,andclickCongure.5.SelectDoNotSynchronizeinthee-mailsynchronizationselection,andclickOK.6.ClickFinishtoclosetheBluetoothServiceSelectionwindow.•Problem:ThinkPadBluetoothwithEnhancedDataRateSoftwaredoesnotfunction.Solution:Dothefollowing:1.TurnonBluetoothbypressingFn+F5.2.ClickStart➙ControlPanel.3.ClickthePerformanceandMaintenanceicon.4.ClicktheSystemicon.5.ClicktheHardwaretab.6.ClicktheDeviceManagerbutton.TheDeviceManagerwindowopens.7.Checkwhetherthewords“BluetoothDevice”appearinthedevicelistinginthewindow.Ifthewords“BluetoothRadio”appearinthedevicelisting,theMicrosoftBluetoothsoftwareisinstalledonyourcomputer.IfyouwanttouseThinkPadBluetoothwithEnhancedDataRateSoftware,youhavetoinstallitandthenreplacetheBluetoothdriver.Formoreinformation,see“UsingBluetooth”onpage66.•Problem:WhilelookingattheClassicViewoftheControlPanel,youseetwoBluetoothiconsintheControlPanel.Solution:IfyouhaveinstalledtheMicrosoftBluetoothsoftwarebefore,andyouareusingThinkPadBluetoothwithEnhancedDataRateSoftware,youmayndtwoBluetoothiconsintheControlPanel.OneistheBluetoothCongurationiconforThinkPadBluetoothwithEnhancedDataRateSoftware,andtheotheristheBluetoothDevicesiconfortheMicrosoftBluetoothsoftware.•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeakereventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.Solution:Dothefollowing:1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).2.OpentheControlPanelbyclickingStart➙ControlPanel.3.Double-clickSoundsandAudioDevicestoopentheSoundsandAudioDevicesPropertieswindow.4.SelecttheAudiotab.5.IfyouareusingHeadsetprole,selectBluetoothAudioforbothSoundplaybackandSoundrecording.IfyouareusingAVprole,selectBluetoothHighQualityAudioforbothSoundplaybackandSoundrecording.6.ClickOKtoclosetheSoundsandAudioDevicesPropertieswindow.KeyboardandotherpointingdevicesThefollowingarethemostcommonkeyboardandotherpointingdevicesproblems:UltraNavproblems•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.Chapter10.Troubleshootingcomputerproblems219

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointduringnormaloperation.ThisisanormalcharacteristicoftheTrackPointandisnotadefect.Pointerdriftingmightoccurforseveralsecondsunderthefollowingconditions:–Whenthecomputeristurnedon.–Whenthecomputerresumesnormaloperation.–WhentheTrackPointispressedforalongtime.–Whenthetemperaturechanges•Problem:TheTrackPointortouchpaddoesnotwork.Solution:MakesurethattheTrackPointortouchpadissettoEnabledintheUltraNavDeviceSetting.Note:ToopentheUltraNavDeviceSetting,pressFn+F8.Keyboardproblems•Problem:Allorsomekeysonthekeyboarddonotwork.Solution:Ifanexternalnumerickeypadisconnected:1.Turnoffthecomputer.2.Removetheexternalnumerickeypad.3.Turnonthecomputerandtryusingthekeyboardagain.Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad,externalkeyboard,makingsurethatyouhaveseatedtheconnectorsproperly.Iftheproblemremains,makesurethatthecorrectdevicedriverisinstalled.ForWindows7:1.ClickStart➙ControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeiconsorSmallicons.2.ClickKeyboard.3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdeviceisworkingproperly.ForWindowsVista:1.ClickStart➙ControlPanel.2.ClickHardwareandSound,andthenclickKeyboard.3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdeviceisworkingproperly.ForWindowsXP:1.ClickStart➙ControlPanel.2.ClickPrintersandOtherHardware,andthenclickKeyboard.3.SelecttheHardwaretab.IntheIntheDeviceProperties,makesurethattheDeviceStatusisThisdeviceisworkingproperly.Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.•Problem:Anumberappearswhenyoutypealetter.Solution:Thenumericlockfunctionison.Todisableit,pressShift+ScrLkorFn+NmLk.•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.220UserGuide

DisplayandmultimediadevicesThissectionincludesthemostcommondisplayandmultimediadevicesproblemswhicharecomputerscreen,externalmonitor,audio,andopticaldrive.Checkthesetopicstolearnmoreinformation.Computerscreenproblems•Problem:Thescreenisblank.Solution:Dothefollowing:–PressFn+F7tobringuptheimage.Note:IfyouusetheFn+F7keycombinationtoapplyapresentationscheme,pressFn+F7atleastthreetimesinthreeseconds,andtheimageisdisplayedonthecomputerscreen.–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(isgreen),pressFn+Hometomakethescreenbrighter.–Ifthesleep(standby)statusindicatorison(isgreen),pressFntoresumefromthesleep(standby)mode.–Iftheproblempersists,dotheSolutionintheproblembelow.Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.•Problem:Thescreenisunreadableordistorted.Solution:Makesurethat:–Thedisplaydevicedriverisinstalledcorrectly.–Thescreenresolutionandcolorqualityarecorrectlyset.–Themonitortypeiscorrect.Tocheckthesesettings,doasfollows:ForWindows7:1.Right-clickonthedesktop,andclickPersonalize.2.ClickDisplayattheleft.3.SelectChangedisplaysettings.Checkwhetherthescreenresolutioniscorrectlyset.4.ClickAdvancedSettings.5.ClicktheAdaptertab.6.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.7.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.ClosethePropertieswindow.8.ClicktheMonitortab.Checkwhetherthecolorqualityiscorrectlyset,makesureotherinformationisalsocorrect.9.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.ForWindowsVista:1.Right-clickonthedesktop,andclickPersonalize.2.ClickDisplaySettingsandcheckwhetherthescreenresolutionandcolorqualityarecorrectlyset.3.ClickAdvancedSettings.Chapter10.Troubleshootingcomputerproblems221

4.ClicktheAdaptertab.5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.6.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.7.ClicktheMonitortab.8.Makesuretheinformationiscorrect.9.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.ForWindowsXP:1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.2.ClicktheSettingstab.3.Checkwhetherthescreenresolutionandcolorqualityarecorrectlyset.4.ClickAdvanced.5.ClicktheAdaptertab.6.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.7.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.8.ClicktheMonitortab.9.Makesuretheinformationiscorrect.10.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworkingproperly.Ifnot,clicktheTroubleshootbutton.•Problem:Incorrectcharactersappearonthescreen.Solution:Didyouinstalltheoperatingsystemorapplicationprogramcorrectly?Iftheyareinstalledandconguredcorrectly,havethecomputerserviced.•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.Solution:Pressandholdthepowerswitchfor4secondsorovertoturnoffyourcomputer;thenturnitonagain.•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputer'sdisplaycontainsmultiplethin-lmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreenmightexistallthetime.Externalmonitorproblems•Problem:Theexternalmonitorisblank.Solution:Tobringuptheimage,pressFn+F7andselectthedesiredmonitor.Iftheproblempersists,dothefollowing:1.Connecttheexternalmonitortoanothercomputertomakesureitworks.2.Reconnecttheexternalmonitortoyourcomputer.222UserGuide

3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthataresupported.–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputontheexternalmonitoronly.(Ifyouviewoutputontheboththecomputerdisplayandtheexternalmonitor,theexternalmonitorscreenwillbeblankordistorted.)•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.Solution:–Makesurethatmonitorinformationiscorrect.Dothefollowing:ForWindows7:1.Right-clickonthedesktop,andclickScreenresolution.Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).3.ClickAdvancedSettings.4.ClicktheAdaptertab.5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.6.ClickOK.Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.ForWindowsVista:1.Right-clickonthedesktopandclickPersonalize.2.ClickDisplaySettings.3.ClicktheAdvancedSettingsbutton.4.ClicktheAdaptertab.5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.6.ClickOK.Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.ForWindowsXP:1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.2.ClicktheSettingstab.3.ClickAdvanced.4.ClicktheAdaptertab.5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.6.ClickOK.Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.–Checkthemonitortypeand,ifnecessary,updatethedriverbydoingthefollowing:ForWindows7:Chapter10.Troubleshootingcomputerproblems223

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.Right-clickonthedesktop,andclickScreenresolution.Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).5.ClickAdvancedSettings.6.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortypeiscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.7.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnPMonitor.8.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.9.ClicktheDrivertab.10.ClickUpdateDriver.11.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevicedriversonmycomputer.12.CleartheShowcompatiblehardwarecheckbox.13.SelectManufacturerandModelforyourmonitor.14.Afterupdatingthedriver,clickClose.15.SetResolution.Note:Tochangethecolorsettings,selecttheMonitortab,thensetColors.16.ClickOK.ForWindowsVista:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.4.Right-clickonthedesktop,andclickPersonalize.5.ClickDisplaySettings.6.ClicktheAdvancedSettingsbutton.7.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortypeiscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.8.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnPMonitor.9.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.10.ClicktheDrivertab.11.ClickUpdateDriver.12.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevicedriversonmycomputer.224UserGuide

13.CleartheShowcompatiblehardwarecheckbox.14.SelectManufacturerandModelforyourmonitor.15.Afterupdatingthedriver,clickClose.16.SetResolutionandColorsintheDisplaySettingswindow.17.ClickOK.ForWindowsXP:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.4.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.5.ClicktheSettingstab.6.ClickAdvanced.7.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortypeiscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.8.Ifmorethanonemonitortypeisdisplayed,selectDefaultMonitor.9.ClickProperties.10.ClicktheDrivertab.11.ClickUpdateDriver.TheHardwareUpdateWizardappears.12.ClickNo,notthistime,andthenclickNext.13.SelectInstallfromalistorspeciclocation(Advanced),andthenclickNext.14.SelectDon'tsearch.Iwillchoosethedrivertoinstall,andthenclickNext.15.CleartheShowcompatiblehardwarecheckbox.16.SelectManufacturersandModelsforyourmonitor.17.Afterupdatingthedriver,clickOKtoclosethePropertieswindow.18.SetColorsandScreenareaintheDisplayPropertieswindow.19.ClickOK.•Problem:Thescreenisunreadableordistorted.Solution:Makesurethatthemonitorinformationiscorrect.(Refertothe“Solution”forsettingahigherresolutionontheexternalmonitor.)Makesurethattheappropriatemonitortypeisselected.(Refertothe“Solution”forsettingahigherresolutionontheexternalmonitor.)Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:ForWindows7:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.Right-clickonthedesktop,andclickScreenresolution.Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).Chapter10.Troubleshootingcomputerproblems225

5.ClickAdvancedSettings.6.ClicktheMonitortab.7.Selectthecorrectscreenrefreshrate.ForWindowsVista:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.4.Right-clickonthedesktop,andclickPersonalize.5.ClickDisplaySettings.6.ClicktheAdvancedSettingsbutton.7.ClicktheMonitortab.8.Selectthecorrectscreenrefreshrate.ForWindowsXP:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.4.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.5.ClicktheSettingstab.6.ClickAdvanced.7.ClicktheMonitortab.8.Selectthecorrectrefreshrate.•Problem:Wrongcharactersappearonthescreen.Solution:Didyoufollowthecorrectprocedureininstallingtheoperatingsystemorapplicationprogram?Ifyoudid,havetheexternalmonitorserviced.•Problem:TheExtenddesktopfunctiondoesnotwork.Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:ForWindows7:1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectricaloutlet.2.Turnontheexternalmonitorandthecomputer.3.Right-clickonthedesktop,andclickScreenresolution.4.ClicktheMonitor-2icon.5.SelectExtendthesedisplaysforMultipledisplays.6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).7.SelecttheResolutionoftheprimarydisplay.8.ClicktheMonitor-2icon(fortheexternalmonitor).226UserGuide

9.SelecttheResolutionofthesecondarydisplay.10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelativeposition,buttheiconsmusttoucheachother.11.ClickOKtoapplythechanges.Note:Tochangethecolorsettings,right-clickonthedesktop,andclickScreenresolution.ClickAdvancedSettings,selecttheMonitortab,thensetColors.ForWindowsVista:1.Attachthecomputertoanexternalmonitor.2.Right-clickonthedesktop,andclickPersonalize.3.ClickDisplaySettings.4.ClicktheMonitor-2icon.5.SelecttheExtendthedesktopontothismonitorcheckbox.6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).7.SelecttheResolutionandColorsoftheprimarydisplay.8.ClicktheMonitor-2icon(fortheexternalmonitor).9.SelecttheResolutionandColorsofthesecondarydisplay.10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelativeposition,buttheiconsmusttoucheachother.11.ClickOKtoapplythechanges.ForWindowsXP:1.Attachthecomputertoanexternalmonitor.2.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.3.ClicktheSettingstab.4.ClicktheMonitor-2icon.5.SelecttheExtendmyWindowsdesktopontothismonitorcheckbox.6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).7.Selectthescreenresolutionandcolorqualityoftheprimarydisplay.8.ClicktheMonitor-2icon(fortheexternalmonitor).9.Selectthescreenresolutionandcolorqualityofthesecondarydisplay.10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelativeposition,buttheiconsmusttoucheachother.11.ClickOKtoapplythechanges.•Problem:Displayswitchingdoesnotwork.Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.IfaDVDmovieoravideoclipisplaying,stoptheplayback,closetheapplication,andthenchangethedisplayoutputlocation.•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefreshrateonthesecondarydisplay.Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplaybydoingthefollowing:ForWindows7:Changetheresolutiondepthtolowersettingsfortheprimarydisplay.Refertothe“Solution”for“TheExtenddesktopfunctiondoesnotwork”above.Chapter10.Troubleshootingcomputerproblems227

ForWindowsVista:UsingtheDisplaySettingswindow,changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.TolaunchtheDisplaySettingswindow,refertothe“Solution”for“TheExtenddesktopfunctiondoesnotwork”above.ForWindowsXP:UsingtheDisplayPropertieswindow,changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.TolaunchtheDisplayPropertieswindow,refertothe“Solution”for“TheExtenddesktopfunctiondoesnotwork”above.•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahighresolution.Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftorrightonthescreen.Tocorrectthis,rstmakesurethatyourexternalmonitorsupportsthedisplaymode,thatis,theresolutionandtherefreshrate,thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.Fordetails,seethereferencemanualforthemonitor.Audioproblems•Problem:WaveorMIDIsounddoesnotplaycorrectly.Solution:Makesurethebuilt-inaudiodeviceisconguredcorrectly.ForWindows7andWindowsVista:1.ClickStart➙ControlPanel.2.ClickHardwareandSound.3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.4.Double-clickSound,videoandgamecontrollers,(inWindowsVista,clickthe+markforSound,videoandgamecontrollers).5.Makesurethefollowingdeviceisenabledandconguredcorrectly:–ConexantCX20672SmartAudioHDForWindowsXP:1.ClickStart➙ControlPanel.2.ClickPerformanceandMaintenance3.ClickSystem.4.ClicktheHardwaretab,andthenclicktheDeviceManagerbutton.5.Clickthe+markforSound,videoandgamecontrollers.6.Makesurethefollowingdeviceisenabledandconguredcorrectly:–ConexantCX20672SmartAudioHD•Problem:RecordingsmadebyusingtheMicrophoneinputarenotloudenough.Solution:MakesurethatMicrophoneBoostisturnedonandsetasfollows:ForWindows7andWindowsVista:1.ClickStart➙ControlPanel.2.ClickHardwareandSound.3.ClickSound.4.ClicktheRecordingtabintheSoundwindow.5.SelectMicrophone,andclickthePropertiesbutton.228UserGuide

6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.7.ClickOK.ForWindowsXP:1.Double-clickthevolumeiconinthetaskbar.TheVolumeControlwindowopens.2.ClickOptions.3.ClickProperties.4.SelectConexantHDAudioinputintheMixerdevicelist.5.ClickOK.6.ClickOptions,andthenclickAdvancedControls.7.FindtheMicrophonevolumecontrol,andthenclickAdvanced.8.SelecttheMicrophoneboostcheckbox.9.ClickClose.Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.•Problem:Avolumeorbalanceslidercannotbemoved.Solution:Theslidermightbegrayedout.Thismeansthatitspositionisxedbythehardwareandcannotbechanged.•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.TheapplicationsareawareoftheVolumeMixerwindow(inWindowsXP ,VolumeControlwindow)andareallowedtochangethesettingsthemselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailabletocontrolthesoundfromwithintheapplication.•Problem:ThevolumeslidersdonotalltintheVolumeControlwindowinWindowsXP.Solution:PressCtrl+Skeyswhilethevolumecontrolisinfocus,andtoggletoasmallersize.•Problem:Thebalanceslidercannotcompletelymuteonechannel.Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnotcompletelymuteeitherchannel.•Problem:ThereisnovolumecontrolforMIDIsoundontheVolumeMixerwindow(inWindowsXP,VolumeControlwindow).Solution:Usethehardwarevolumecontrol.InWindowsXP,usethehardwarevolumecontrolortheWavevolumecontrolontheVolumeControlwindow.ThisisbecausetheBuilt-InSynthesizerSoftwaredoesnotsupportthecontrol.•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolatminimum.Solution:YoucanstillhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers(inWindowsVistaandWindowsXP,Mute).•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,oryourcomputercannotrecordsoundswhentheSmartAudioissettoMULTI-STREAMmode(WindowsVista).Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfromanexternalmicrophonetoabuilt-inmicrophone),doasfollows:Chapter10.Troubleshootingcomputerproblems229

1.ClickStart➙ControlPanel➙HardwareandSound.2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.3.MakesurethatyouareinMULTI-STREAMmodeintheAudioDirectorwindow.4.IntheVolumeMixerwindow,selectthedeviceyouwant-forexample,speakers.IfyourcomputerisattachedtoaThinkPadMiniDockPlusoraThinkPadMiniDock,youcanalsoselectadevicefromthem.5.Playanysoundviaamusicprogram(forexample,WindowsMediaPlayer).Makesurethatsoundcomesfromspeakersnow.6.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.7.GototheVolumeMixerwindow.Thenselectanotherdevice,whichisnowtheheadphone.8.Playanysoundviathemusicprogram.Makesurethatsoundcomesfromaheadphoneattacheddirectlytothesystem.Fordetails,refertotheHelpforSmartAudio.Note:IntheVolumeMixerwindowofSmartAudio,acheckmarkbytheentryforadevice,suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice,showsthatthedevicehasbeenselected.•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnotproducesoundintheMULTI-STREAMmodeatSmartAudio(Windows7).Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwanttolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Theprocedureisasfollows:1.ClickStart➙ControlPanel➙AllControlPanelItems.2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.3.Lookattheplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbeautomaticallysetasthedefaultdevice,andtheiconforthatheadphonewillbechecked.4.Tosetadifferentdeviceasthedefault,justdouble-clicktheiconforthosespeakers.Thaticonwillnowhaveacheckmark.5.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Makesurethatsoundcomesfromthespeakers.Fordetails,refertotheHelpforSmartAudio.Fingerprintreaderproblems•Problem:Thesurfaceofthereaderisdirty,stained,orwet.Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.•Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.Ifyourngerhasanyofthefollowingconditions,youmaynotbeabletoregisterorauthenticateit:–Yourngeriswrinkled.–Yourngerisrough,dry,orinjured.–Yourngerisverydry.–Yourngerisstainedwithdirt,mud,oroil.–Thesurfaceofyourngerisverydifferentfromtheoneyouusedwhenyouenrolledyourngerprint.230UserGuide

–Yourngeriswet.–Angerthathasnotbeenenrolledisused.Toimprovethesituation,trythefollowing:–Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthengers.–Enrollanduseadifferentngerforauthentication.–Ifyourhandsaretoodry,applylotiontothem.BatteryandpowerThissectiontellswhattodoifyouhaveabatteryandpowerproblem.Thissectionincludesvetopics:Battery,acpoweradapter,Power,Powerbutton,StartupandSleep(standby)andhibernation.Checkthesetopicstondtherelatedinformation.Batteryproblems•Problem:Thebatterypackcannotbefullychargedbythepower-offmethodinthestandardchargetimeforyourcomputer.Solution:Thebatterypackmightbeover-discharged.Dothefollowing:1.Turnoffthecomputer.2.Makesurethattheover-dischargedbatterypackisinthecomputer.3.Connecttheacpoweradaptertothecomputerandletitcharge.IftheoptionalQuickChargerisavailable,useittochargetheover-dischargedbatterypack.Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.•Problem:Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,-or-Yourcomputeroperatesafterthebatterystatusindicatorshowsempty.Solution:Dischargeandrechargethebatterypack.•Problem:Theoperatingtimeforafullychargedbatterypackisshort.Solution:Dischargeandrechargethebatterypack.Ifyourbattery'soperatingtimeisstillshort,useanewbatterypack.•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminutetoresettheprotector;thenturnonthecomputeragain.•Problem:Thebatterypackcannotbecharged.Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthecomputerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifitstillcannotbecharged,haveitserviced.ACpoweradapterproblems•Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthepoweradapter(powerplug)iconisnotdisplayedinthetaskbar.Alsotheacpowerindicatordoesnotlightup.Solution:Doasfollows:1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forconnectingtheacpoweradapter,seetheSetupInstructionsmanualincludedintheshippingcontentsofyourcomputer.Chapter10.Troubleshootingcomputerproblems231

2.Iftheabovestepiscorrect,turnoffthecomputer,thendisconnecttheacpoweradapteranduninstallthemainbattery.3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.4.Ifthepoweradaptericonstilldoesnotappearonthetaskbarandtheacpowerindicatordoesnotlightup,havetheacpoweradapterandyourcomputerserviced.Note:IfyourcomputerisaWindows7model,todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsinthetaskbar.PowerproblemsPrinttheseinstructionsnowandkeepitwithyourcomputerforreferencelater.Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:1.Verifythepowerswitch.Referto“Statusindicators”onpage19.Thepowerswitchisilluminatedwheneverthecomputerison.2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpoweradapterdirectlytotheacpoweroutlet.3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableisrmlyattachedtotheadapterbrickandthecomputer.4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.5.Removethecomputerfroma“DetachingaThinkPadX220Ultrabase”onpage155.6.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.a.Disconnecttheacpoweradapterandallcablesfromthecomputer.b.Closethecomputerdisplay,andturnthecomputerover.c.Removethebattery.Referto“Replacingthebattery”onpage118.d.Removethememory(SO-DIMM).Referto“Replacingmemory”onpage145.e.RemovethePCIExpressMiniCard.Referto“InstallingandreplacingthePCIExpressMiniCardforwirelessLAN/WiMAXconnection”onpage133.f.Removetheharddiskdriveandsolidstatedrive.Referto“Replacingtheharddiskdrive”onpage127and“Replacingthesolidstatedrive”onpage130.g.Waitfor30seconds,andthenreinstalltheSO-DIMMandtheknowngoodbatteryortheacpoweradaptertotestthecomputerwithminimaldevicesattachedrst.h.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:1.Removeandresetthebatterytomakesurethatitisproperlyconnected.Referto“Replacingthebattery”onpage118.2.Swapbatterieswithanothersimilarmodel,ifavailable.IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatterypackworksintheothercomputerandthatthebatterypackfortheothermodelworksinthiscomputer.3.Verifythebattery-statusindicator.Referto“Statusindicators”onpage19.Thebattery-statusindicatorisnormallyilluminatedwheneverthebatteryisinstalledandthecomputerison,ortheacpoweradapterisconnectedandthebatteryischarging.Thisindicatormaybeblinkingorsolidineitherorangeorgreencolordependingonthestatusofthebattery.Apowerbuttonproblem•Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.232UserGuide

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthesystemisstillnotreset,removetheacpoweradapterandthebattery.StartupproblemsPrinttheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,checkthefollowingitem:•FollowtheappropriatecorrectiveactionsforPower-onself-testerrormessages.IfyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopcongurationafterthePOSTiscompleted,checkthefollowingitems:1.VisittheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.2.VisittheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchfortheerrormessage.Sleep(standby)andhibernationproblems•Problem:Thecomputerenterssleep(standby)modeunexpectedly.Solution:Iftheprocessoroverheats,thecomputerautomaticallyentersleep(standby)modetoallowthecomputertocoolandtoprotecttheprocessorandotherinternalcomponents.Checkthesettingsforsleep(standby)mode,usingPowerManager.•Problem:Thecomputerenterssleep(standby)mode(thesleep/standbyindicatorturnson)immediatelyafterPower-onself-test.Solution:Makesurethat:–Thebatteryischarged.–Theoperatingtemperatureiswithintheacceptablerange.Referto“Features”onpage,“Specications”onpage31,and“Operatingenvironment”onpage33.Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.•Problem:The“criticallow-batteryerror”messageappears,andthecomputerimmediatelyturnsoff.Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugitintoanelectricaloutlet,orreplacethebatterywithachargedone.•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleep(standby)mode.Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasinsleep(standby)mode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresumingthecomputerfromthesleep(standby)mode.Whenresumingthecomputerfromthesleep(standby)modewithoutattachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,pressFn+F7tobringupthecomputerdisplay.Note:IfyouareusingFn+F7toapplyapresentationscheme,youwillneedtopressFn+F7atleastthreetimesinthreesecondstobringupthecomputerdisplay.Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.•Problem:Thecomputerdoesnotreturnfromsleep(standby)mode,orthesleep(standby)indicatorstaysonandthecomputerdoesnotwork.Solution:Ifthesystemdoesnotreturnfromsleep(standby)mode,itmayhaveenteredsleep(standby)orhibernationmodeautomaticallybecausethebatteryisdepleted.Checkthesleep(standby)indicator.Chapter10.Troubleshootingcomputerproblems233

–Ifthesleep(standby)indicatorison,yourcomputerisinsleep(standby)mode.Connecttheacpoweradaptertothecomputer;thenpressFn.–Ifthesleep(standby)indicatorisoff,yourcomputerisinhibernationmodeorpower-offstate.Connecttheacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.Ifthesystemstilldoesnotreturnfromsleep(standby)mode,yoursystemmaystoprespondingandyoumaynotbeabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsavedyourdata,itmaybelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsormore.Ifthesystemisstillnotreset,removetheacpoweradapterandthebattery.•Problem:Yourcomputerdoesnotentersleep(standby)orhibernationmode.Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep(standby)orhibernationmode.Ifyourcomputertriestoentersleep(standby)modebuttherequestisrejected,thedeviceintheUSBconnectormightbedisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSBdevice.•Problem:TheFn+F12keycombinationdoesnotmakethecomputerenterhibernationmode.Solution:Thecomputercannotenterhibernationmode:–IfthehibernationmodeisnotenabledinWindowsXP.Toenableit,doasfollows:ForWindowsXP:1.ClickStart➙Controlpanel.2.ClickPerformanceandMaintenance.3.ClickPowerOptions.4.ClicktheHibernatetab.5.ClicktheEnablehibernationcheckbox.6.ClickOK.IfyouwanttobeabletoenterhibernationmodebypressingFn+F12,youneedtoinstallThinkPadPMdriver.•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnotadefect.Fordetails,referto“Power-savingmodes”onpage61.DrivesandotherstoragedevicesThissectionincludesthreedriveproblemswhichareharddiskdrive,solidstatedrive,andopticaldrive.Harddiskdriveproblems•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.Solution:Therattlingnoisemightbeheard:–Whentheharddiskdrivebeginsornishesgettingaccesstodata.–Whenyoucarrytheharddiskdrive.–Whenyoucarryyourcomputer.Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.•Problem:Theharddiskdrivedoesnotwork.234UserGuide

Solution:InthestartupmenuoftheThinkPadSetup,makesurethattheharddiskdriveisincludedinthe“Bootpriorityorder”list.Ifitisincludedinthe“Excludedfrombootorder”list,itisdisabled.SelecttheentryforitinthelistandpresstheShift+1key.Thismovestheentrytothe“Bootpriorityorder”list.•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrivetoanothercomputer.Nowyoucannotunlocktheharddiskpassword.Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmaynotsupportsuchasecurityfunction.Solidstatedriveproblems•Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,andthendecompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.Softwareproblems•Problem:Anapplicationdoesnotruncorrectly.Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanualssuppliedwiththeapplication.Checkthefollowing:–Theapplicationisdesignedtooperatewithyouroperatingsystem.–Otherapplicationsruncorrectlyonyourcomputer.–Thenecessarydevicedriversareinstalled.–Theapplicationworkswhenitisrunonsomeothercomputer.Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssuppliedwiththeapplication.Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.PortsandconnectorsThissectionincludesthemostcommonportsandconnectorsproblems:UniversalSerialBus,anddockingstationorportreplication.UniversalSerialBusproblems•Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ForWindows7andWindowsVista:1.ClickStart➙ControlPanel.2.ClickHardwareandSound.3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.ForWindowsXP:1.ClickStart➙ControlPanel.2.ClickPerformanceandMaintenance,andclickSystem.Chapter10.Troubleshootingcomputerproblems235

3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.Referto“Diagnosingproblems”onpage209andrunLenovoThinkVantageToolboxforadiagnostictestoftheUSBconnector.Adockingstationorportreplicatorproblem•Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutrytoresumeoperation.Solution:Makesurethat:–Theacpoweradapterisconnectedtothedockingstationortheportreplicator.–ThedockingindicatoroftheThinkPadMiniDockPlusSeries3ortheThinkPadMiniDockSeries3ison.–Thecomputerissecurelyattachedtothedockingstationortheportreplicator.236UserGuide

Chapter11.GettingsupportThereismoretoowningaThinkPadnotebookthanhavingapowerful,portablecomputer.ThischapteroffersinformationaboutwhentocommunicatewithLenovoandhowbesttodoit.•“BeforeyoucontactLenovo”onpage237•“Gettinghelpandservice”onpage238•“Purchasingadditionalservices”onpage243BeforeyoucontactLenovoOften,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferrorcodes,runningLenovoThinkVantageToolboxorbyconsultingtheThinkPadWebsite.RegisteryourcomputerRegisteryourThinkPadproductswithLenovo.Goto:http://www.lenovo.com/register.Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen.RegisteringyourcomputeralsoenablesLenovotonotifyyouaboutpossibletechnicalinformationandupgrades.Formoreinformationaboutregisteringyourcomputer,referto“Registeryourcomputer”onpage41.DownloadsystemupdatesDownloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.Todownloadupdatedsoftware,gotohttp://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix.Thenfollowtheinstructionsonthescreen.RecordinformationBeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.RecordproblemsymptomsanddetailsCollecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelpasquicklyaspossible.•Whatistheproblem?Isitcontinuousorintermittent?•Isthereanerrormessagethatappears?Whatistheerrorcode,ifany?•Whatoperatingsystemareyouusing?Whichversion?•Whichsoftwareapplicationswererunningatthetimeoftheproblem?•Cantheproblembereproduced?Ifso,how?RecordsysteminformationTheserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.•WhatisthenameofyourLenovoproduct?•Whatisthemachinetype?•Whatistheserialnumber?©CopyrightLenovo2011237

GettinghelpandserviceIfyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,youwillndawidevarietyofsourcesavailablefromLenovotoassistyou.ThissectioncontainsinformationaboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperienceaproblemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthatcomeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,READMEles,andhelples.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.TheyareavailableviaWebdownload(connectionchargesmayapply)orviadisc.Formorespecicinformationandlinks,pleasegotohttp://www.microsoft.com.LenovooffersUpandRunningtechnicalassistancewithinstallationof,orquestionsrelatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,pleasecontacttheCustomerSupportCenter.UsingdiagnosticprogramsManycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyourcomputer,therstplacetostartisthetroubleshootinginformationofyourcomputerdocumentation.Ifyoususpectasoftwareproblem,seethedocumentation,includingREADMElesandonlinehelp,thatcomeswiththeoperatingsystemorapplicationprogram.ThinkPadnotebookscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.See“Diagnosingproblems”onpage209forinstructionsonusingthediagnosticprograms.TheTroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalorupdateddevicedriversorothersoftware.LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatesttechnicalinformationanddownloaddevicedriversandupdates.LenovosupportWebsiteTechnicalsupportinformationisavailableat:http://www.lenovo.com/supportThisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:•Downloads&Drivers:Downloaddrivers,ashBIOS,andupdateyoursoftware•Warranty:Checkyourwarrantystatusandupgradeyourwarranty.•TechnicalSupport:ClickNeedHelp?forself-helptipstohelpdiagnoseaproblem.•ThinkVantage:LearnmoreaboutThinkVantagesoftwaretoimproveproductivityandreducecost.•LenovoForums:Searchthecommunityknowledgebaseforyourcomputertoshareanddiscoverinformationwithotherusers.•UserGuides&Manuals:Readorprintanypublicationsrelatedtoyourproduct.CallingLenovoIfyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesareavailableduringthewarrantyperiod:•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhaveahardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.238UserGuide

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproducthasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges(ECs)availablethatapplytoyourhardware.Thefollowingitemsarenotcovered:•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedpartsNote:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.•Identicationofsoftwareproblemsources•CongurationofsystemBIOS(UEFIBIOS)aspartofaninstallationorupgrade•Changes,modications,orupgradestodevicedrivers•Installationandmaintenanceofnetworkoperatingsystems(NOS)•InstallationandmaintenanceofapplicationprogramsForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,see“WarrantyInformation”intheSafetyandWarrantyGuidethatcomeswithyourcomputer.Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentativeneedstohelpyouresolveacomputerproblem.Pleaseensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnicalassistance,pleasehavethefollowinginformationavailable:•MachineTypeandModel•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase•Descriptionoftheproblem•Exactwordingofanyerrormessages•HardwareandsoftwarecongurationinformationforyoursystemTelephonenumbersNote:Telephonenumbersaresubjecttochangewithoutnotice.ForthelatestlistofCustomerSupportCentertelephonenumbersandhoursofoperation,gototheSupportWebsiteat:http://www.lenovo.com/support/phoneTable10.World-widetelephonelistCountryorRegionTelephoneNumberAfricaAfrica:+44(0)1475-555-055SouthAfrica:+27-11-3028888,0800110756and+27-11-3027252CentralAfrica:ContactthenearestLenovoBusinessPartnerArgentina0800-666-0011(Spanish)Australia131-426(English)Austria0043-0810-100654(Warrantyserviceandsupport)(German)Belgium02-225-3611(Warrantyserviceandsupport)(DutchandFrench)Bolivia0800-10-0189(Spanish)BrazilSaoPauloregion:(11)3889-8986OutsideSaoPauloregion:0800-701-4815(BrazilianPortuguese)Chapter11.Gettingsupport239

Table10.World-widetelephonelist(continued)CountryorRegionTelephoneNumberBrunei801-1041(EnglishandBahasaMelayu)Canada1-800-565-3344(EnglishandFrench)Caribbean(Bermuda,Jamaica,andTortola)1-877-426-7378(English)Chile800-361-213188-800-442-488(Tollfree)(Spanish)ChinaTechnicalSupportLine800-990-888886-10-58851110(Mandarin)China(HongKongS.A.R.)ThinkPad(Technicalenquiryhotline):2516-3939(HongKong)ThinkPadServiceCenter:3140-2788(HongKong)(Cantonese,English,andMandarin)China(MacauS.A.R.)ThinkPad(Technicalenquiryhotline):0800-839(Macau)ThinkPadServiceCenter:2871-5399(Macau)(Cantonese,English,andMandarin)Colombia1-800-912-3021(Spanish)CostaRica0-800-011-1029(Spanish)Croatia0800-0426Cyprus+357-22-841100CzechRepublic+420-2-7213-1316Denmark7010-5150(Warrantyserviceandsupport)(Danish)DominicanRepublic1-866-434-2080(Spanish)Ecuador1-800-426911(Spanish)Egypt+202-35362525ElSalvador800-6264(Spanish)Estonia+3726600800+3726776793Finland+358-800-1-4260(Warrantyserviceandsupport)(Finnish)FranceHardware0810-631-213(Warrantyserviceandsupport)Software0810-631-020(Warrantyserviceandsupport)(French)Germany01805-004618(German)Greece+30-210-680-1700Guatemala1800-624-0051(Spanish)240UserGuide

Table10.World-widetelephonelist(continued)CountryorRegionTelephoneNumberHondurasTegucigalpa:232-4222SanPedroSula:552-2234(Spanish)Hungary+3613825716+3613825720(EnglishandHungarian)India1800-425-2666or+91-80-2535-9182(English)Indonesia0215238823001-803-606-282(Localnumberonly)+60383156859(DID)(EnglishandBahasaIndonesian)Ireland01-881-1444(Warrantyserviceandsupport)(English)IsraelGivatShmuelServiceCenter:+972-3-531-3900(HebrewandEnglish)Italy+39-800-820094(Warrantyserviceandsupport)(Italian)JapanThinkPadProductsTollFree:0120-20-5550International:+81-46-266-4716(JapaneseandEnglish)TheabovenumberswillbeansweredwithaJapaneselanguagevoiceprompt.FortelephonesupportinEnglish,pleasewaitfortheJapanesevoiceprompttoend,andanoperatorwillanswer.Pleasesay“Englishsupportplease,”andyourcallwillbetransferredtoanEnglishspeakingoperator.Korea1588-6782(Korean)Latvia+3717070360Lithuania+37052786600Luxembourg+352-360-385-343(French)Malaysia1800-88-1889(Localnumberonly)+60383156855(DID)(EnglishandBahasaMelayu)Malta+35621445566Mexico001-866-434-2080(Spanish)MiddleEast+44(0)1475-555-055Netherlands+31-20-514-5770(Dutch)NewZealand0800-733-222(English)Nicaragua001-800-220-1830(Spanish)Norway8152-1550(Warrantyserviceandsupport)(Norwegian)Chapter11.Gettingsupport241

Table10.World-widetelephonelist(continued)CountryorRegionTelephoneNumberPanama206-6047001-866-434-2080(LenovoCustomerSupportCenter-tollfree)(Spanish)Peru0-800-50-866(Spanish)Philippines1800-1601-0033(Localnumberonly)+60383156858(DID)(EnglishandFilipino)Poland+4822760-73-00(Polski)Portugal+351218927046(Portuguese)Romania+4-021-224-4015RUCIS(RussiaandCIS)ForRussia:88001007888(Tollfreenumber)ForCISCountries:0040316205099(Payable)(RussianandEnglish)Singapore8006011343(Localnumberonly)+60383156856(DID)(English)Slovakia+421-2-4954-5555Slovenia+386-1-200-50-60(Slovenian)Spain91-714-79830901-100-000(Spanish)SriLanka+94112493547+94112493548(English)Sweden077-117-1040(Warrantyserviceandsupport)(Swedish)Switzerland0800-55-54-54(Warrantyserviceandsupport)(German,French,andItalian)Taiwan886-2-82273299or0800-000-702(Mandarin)Thailand1-800-060-066(Localnumberonly)6622734088+60383156857(DID)(ThaiandEnglish)Turkey00800-4463-2041(Turkish)UnitedKingdom08705-500-900(Standardwarrantysupport)(English)UnitedStates1-800-426-7378(English)Uruguay000-411-005-6649(Spanish)242UserGuide

Table10.World-widetelephonelist(continued)CountryorRegionTelephoneNumberVenezuela0-800-100-2011(Spanish)VietnamForNorthernAreaandHanoiCity:84439462000or84439426457ForSouthernAreaandHoChiMinhCity:84838295160or84439426457(VietnameseandEnglish)Inallothercountriesandregions,contactyourLenovoresellerormarketingrepresentative,orgototheLenovosupportWebsiteat:http://www.lenovo.com/supportPurchasingadditionalservicesDuringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovoandnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextendedhardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvarybycountry.Formoreinformationabouttheseservices,goto:http://www.lenovo.com/accessories/services/index.htmlChapter11.Gettingsupport243

AppendixA.RegulatoryinformationWirelessrelatedinformationWirelessinteroperabilityWirelessLANPCIExpressMiniCardisdesignedtobeinteroperablewithanywirelessLANproductthatisbasedonDirectSequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequencyDivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:•The802.11b/gStandard,802.11a/b/gor802.11ndraft2.0onWirelessLANs,asdenedandapprovedbytheInstituteofElectricalandElectronicsEngineers.•TheWirelessFidelity(WiFi)certicationasdenedbytheWi-FiAlliance.BluetoothdeviceisdesignedtobeinteroperablewithanyBluetoothproductthatiscomplianttoBluetoothSpecication2.1+EDRasdenedbytheBluetoothSIG.FollowingprolesaresupportedbyBluetoothdevice:•GenericAccess•ServiceDiscovery•SerialPort•Dial-upNetworking•FAX•LANAccessusingPPP•PersonalAreaNetwork•GenericObjectExchange•GenericObjectPush•FileTransfer•Synchronization•AudioGateway•Headset•Printer•HumanInterfaceDevices(Keyboard/Mouse)•BasicImage•Handsfree•AV•PhoneBookAccessProle(PBAP)(Windows7andWindowsVistaonly)•VDP-SyncProle(Windows7andWindowsVistaonly)UsageenvironmentandyourhealthIntegratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,thelevelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslikeforexamplemobilephones.©CopyrightLenovo2011245

Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafetystandardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsandrecommendationsreecttheconsensusofthescienticcommunityandresultfromdeliberationsofpanelsandcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.Insomesituationorenvironment,theuseofintegratedwirelesscardsmayberestrictedbytheproprietorofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmayforexampleinclude:•Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,e.g.pacemakers.•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedoridentiedasharmful.Ifyouareuncertainofthepolicythatappliesontheuseofwirelessdevicesinaspecicorganization(e.g.,airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriortoturningonthecomputer.LocationoftheUltraConnectwirelessantennasThinkPadmodelsfeatureanintegrateddiversityantennasystembuiltintothedisplayforoptimalreception,enablingwirelesscommunicationwhereveryouare.ThinkPadX220andX220i1.WirelessLANandWiMAXcomboantenna(Auxiliary)TheauxiliaryantennaconnectedtothewirelessLANorWiMAXfeatureislocatedontheupperleftsideofthecomputerdisplay,nearthecenter.2.WirelessLAN(third),WirelessLAN/WiMAX(main),andWirelessWAN(main)ThemainantennaconnectedtothewirelessLANorWiMAXfeatureislocatedontheupperrightsideofthecomputerdisplay,nearthecenter.IfyourcomputerhastheMultipleInputMultipleOutput(MIMO)wirelessLANfeature,thethirdwirelessantennaisalsolocatedhere.246UserGuide

ThinkPad220TabletandX220iTablet1.WirelessWAN(Auxiliary)IfyourcomputercomeswithawirelessWANfeature,itsauxiliaryantennaislocatedatthetopleftsideofthecomputerdisplay.2.WirelessLANandWiMAXcomboantenna(Auxiliary)TheauxiliaryantennaconnectedtothewirelessLANorWiMAXfeatureislocatedatthetopleftportionofthecomputerdisplay,nearthecenter.3.WirelessLANantenna(Third)IfyourcomputerhastheMultipleInputMultipleOutput(MIMO)wirelessLANfeature,thethirdwirelessantennaislocatedatthetopcenterportionofthecomputerdisplay.4.WirelessLANandWiMAXcomboantenna(Main)ThemainantennaconnectedtothewirelessLANorWiMAXfeatureislocatedatthetoprightsideofthecomputerdisplay,nearthecenter.5.WirelessWANantenna(Main)IfyourcomputercomeswithawirelessWANfeature,itsmainantennaislocatedatthetoprightsideofthecomputerdisplay.LocatingwirelessregulatorynoticesFormoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyourcomputer.IfyourcomputerisshippedwithouttheRegulatoryNotice,youcannditontheWebsiteat:http://www.lenovo.com/supportToviewtheRegulatoryNoticeontheWebsite,dothefollowing:1.Goto:http://www.lenovo.com/support2.ClicktheSupport&downloadssection,anewpageisdisplayed.3.Intherightpane,typeyourcomputernumberintheEnteraproductnumberled,andclickGo.AppendixA.Regulatoryinformation247

4.YoucanthenndtheRegulatoryNoticeinthedisplayedsearchresults.ExportclassicationnoticeThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExportClassicationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoedcountriesintheEARE1countrylist.ElectronicemissionnoticesThefollowinginformationreferstoThinkPad4294,4296,4297,4298,4299,4300,4301,4286,4287,4289,4290,4291,4292,and4293.FederalCommunicationsCommissionDeclarationofConformityThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:•Reorientorrelocatethereceivingantenna.•Increasetheseparationbetweentheequipmentandreceiver.•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.•Consultanauthorizeddealerorservicerepresentativeforhelp.Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciedorrecommendedcablesandconnectorsorbyunauthorizedchangesormodicationstothisequipment.Unauthorizedchangesormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.ResponsibleParty:Lenovo(UnitedStates)Incorporated1009ThinkPlace-BuildingOneMorrisville,NC27560PhoneNumber:919-294-5900IndustryCanadaClassBemissioncompliancestatementThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.248UserGuide

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirectiveThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EContheapproximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommendedmodicationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnologyEquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensedcommunicationdevices.GermanClassBcompliancestatementDeutschsprachigerEUHinweis:HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeitDiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zurAngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-MitgliedsstaatenundhältdieGrenzwertederEN55022KlasseBein.Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzubetreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProduktohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohneEmpfehlungderLenovogesteckt/eingebautwerden.Deutschland:EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmittelnDiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungderEU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetischeVerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),fürGerätederKlasseB.DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.InformationeninHinsichtEMVGParagraf4Abs.(1)4:DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.AppendixA.Regulatoryinformation249

KoreaClassBcompliancestatementJapanVCCIClassBcompliancestatementJapancompliancestatementforproductswhichconnecttothepowermainswithratedcurrentlessthanorequalto20AperphaseLenovoproductserviceinformationforTaiwanPointertotheprintedpubforadditionalregulatoryinformationForadditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.IfyourcomputerisshippedwithouttheRegulatoryNotice,youcannditattheWebsitehttp://www.lenovo.com/support.Fordetails,refertotheinstructionson“Locatingwirelessregulatorynotices”onpage247.250UserGuide

AppendixB.WEEEandrecyclingstatementsLenovoencouragesownersofinformationtechnologyequipmenttoresponsiblyrecycletheirequipmentwhenitisnolongerneeded.LenovooffersavarietyofprogramsandservicestoassistequipmentownersinrecyclingtheirITproducts.InformationonproductrecyclingofferingscanbefoundonLenovo'sInternetsiteat:http://www.pc.ibm.com/ww/lenovo/about/environment/.EUWEEEstatementsEU OnlyTheWasteElectricalandElectronicEquipment(WEEE)markappliesonlytocountrieswithintheEuropeanUnion(EU)andNorway.AppliancesarelabeledinaccordancewithEuropeanDirective2002/96/ECconcerningwasteelectricalandelectronicequipment(WEEE).TheDirectivedeterminestheframeworkforthereturnandrecyclingofusedappliancesasapplicablethroughouttheEuropeanUnion.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobethrownaway,butratherreclaimeduponendoflifeperthisDirective.Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingperAnnexIVoftheWEEEDirectivemustnotdisposeofendoflifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,recoveryofWEEEandminimizeanypotentialeffectsofEEEontheenvironmentandhumanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:http://www.lenovo.com/lenovo/environment.JapanrecyclingstatementsCollectingandrecyclingadisusedLenovocomputerormonitorIfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatisthepropertyofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationofResources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposedofbyanindustrialwastedisposalcontractorcertiedbyalocalgovernment.InaccordancewiththeLawforPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingandRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,visittheLenovoWebsiteat:www.ibm.com/jp/pc/service/recycle/pcrecycle/.PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat:www.ibm.com/jp/pc/service/recycle/personal/.©CopyrightLenovo2011251

DisposingofaLenovocomputercomponentsSomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorotherenvironmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuitboardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.DisposingofdisusedlithiumbatteriesfromLenovocomputersAbutton-shapedlithiumbatteryisinstalledonthesystemboardofyourLenovocomputertoprovidepowertothecomputerclockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouwanttoreplaceitwithanewone,contactyourplaceofpurchaseoraskforarepairserviceprovidedbyLenovo.Ifyouhavereplaceditbyyourselfandwanttodisposeofthedisusedlithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchase,andfollowtheirinstructions.IfyouuseaLenovocomputerathomeandneedtodisposeofalithiumbattery,youmustcomplywithlocalordinancesandregulations.DisposingadisusedbatterypackfromLenovonotebookcomputersYourLenovonotebookcomputerhasalithiumionbatterypackoranickelmetalhydridebatterypack.IfyouareacompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabatterypack,contacttheproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalsocanrefertotheinstructionsat:www.ibm.com/jp/pc/environment/recycle/battery/.IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabatterypack,youmustcomplywithlocalordinancesandregulations.Youalsocanrefertotheinstructionsat:www.ibm.com/jp/pc/environment/recycle/battery/.252UserGuide

AppendixC.NoticesLenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.ConsultyourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyourarea.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythatLenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservicethatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser'sresponsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthisdocument.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicenseinquiries,inwriting,to:Lenovo(UnitedStates),Inc.1009ThinkPlace-BuildingOneMorrisville,NC27560U.S.A.Attention:LenovoDirectorofLicensingLENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallowdisclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapplytoyou.Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodicallymadetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthispublicationatanytimewithoutnotice.Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupportapplicationswheremalfunctionmayresultininjuryordeathtopersons.TheinformationcontainedinthisdocumentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.NothinginthisdocumentshalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovoorthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandispresentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithoutincurringanyobligationtoyou.Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotinanymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartofthematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresultobtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeenmadeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesameongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthroughextrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheirspecicenvironment.©CopyrightLenovo2011253

TrademarksThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:LenovoAccessConnectionsActiveProtectionSystemRescueandRecoveryThinkLightThinkPadThinkVantageTrackPointUltrabayUltraConnectUltraNavWakeonLanisatrademarkoftheInternationalBusinessMachinesCorporationintheUnitedStates,othercountries,orboth.IntelandIntelSpeedSteparetrademarksorregisteredtrademarksofIntelCorporationoritssubsidiariesintheUnitedStatesandothercountries.Microsoft,Windows,WindowsVista,Bing,andBitLockeraretrademarksoftheMicrosoftgroupofcompanies.BlackBerry®,RIM®,ResearchInMotion®,SureType®andrelatedtrademarks,namesandlogosarethepropertyofResearchInMotionLimitedandareregisteredand/orusedintheU.S.andcountriesaroundtheworld.UsedunderlicensefromResearchInMotionLimited.Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.254UserGuide

ThinkPadRegulatoryNoticeAboutthismanualThismanualcontainsregulatoryinformationforthefollowingThinkPad®products.•ThinkPadX220TabletandX220iTabletReadrst—regulatoryinformationReadthisdocumentbeforeusingyourcomputer.Thiscomputercomplieswiththeradiofrequencyandsafetystandardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.Installanduseyourcomputeraccordingtothefollowinginstructions.IfyourcomputercontainsawirelessWANadapter,besuretoalsoreadThinkPadRegulatoryNoticefortheWirelessWANAdapter,includedwithyourcomputer.ThelatestRegulatoryNoticehasbeenuploadedontheWebsite.Torefertoit,gotohttp://www.lenovo.com/think/support,andthenclickUserGuides&Manuals.Veuillezlireleprésentdocumentavantd'utiliservotreordinateur.Cetordinateurestconformeauxnormesdefréquenceradioetdesécuritédetouslespaysourégionsdanslesquelssonutilisationsanslaétéhomologuée.Installezetutilisezl'ordinateurenrespectantlesinstructionsquisuivent.Sivotreordinateurcontientunecartederéseauétendu(WAN)sansl,veillezàlireégalementlaconsigneréglementaireThinkPadRegulatoryNoticefortheWirelessWANAdapter,fournieavecvotreordinateur.LaversionlaplusrécentedelaNoticerelativeàlaréglementationaétéchargéesurlesiteWeb.Pourlaconsulter,accédezàhttp://www.lenovo.com/think/support,puissurUserGuides&Manuals.USA—FederalCommunicationsCommission(FCC)I.ApprovedwirelessdevicesThissectionpresentstheFCCIDandmodelnumberofeachwirelessdevice.i)UserinstallablewirelessLAN/WiMAXadapter•FCCID:TX2-RTL8188CE(Model:RTL8188CE)•FCCID:PD962205ANHU(Model:62205ANHU)1

•FCCID:PD9633ANHU(Model:633ANHMW)•FCCID:PD9112BNHU(Model:112BNHMW)•FCCID:PD9622ANXHU(Model:622ANXHMW)Notes:•ThePCIExpressMiniCard(Model:622ANXHMW)incorporatestwofunctions:LANandWiMAX.Thesefunctionsoperateexclusively,anddonottransmitradiofrequenciessimultaneously.•PCIExpressMiniCardsforawirelessLANmarketedintheUSAandCanadadonotsupportorfunctionintheextendedchannels(12ch,13ch).•Theadapteryoucaninstalldependsonthemodelofyourcomputer.ii)PreinstalledintegratedBluetoothdevice•FCCID:QDS-BRCM1046(Model:BCM92070MD_LENO)II.UserinstallablewirelessLAN/WiMAXadapteri)UseofthewirelessLAN/WiMAXadapterIfnointegratedPCIExpressMiniCardhasbeenpreinstalledinyourcomputer,youcaninstallone,providedbyLenovo®asanoption.PlugthewirelessoptionadapterintothePCIExpressMiniCardslot.Fortheinstallationprocedure,see“InstallingandreplacingthePCIExpressMiniCardforwirelessLAN/WiMAXconnection”inUserGuide.Attention:Thecomputercontainsanauthenticationmechanism.IfyouinstallanunauthorizedPCIExpressMiniCardthatisnotapprovedforuseinyourcomputer,thecomputerwillnotstart,butonlydisplaysanerrormessageandemitsaudiblebeeps.ii)FCCIDlocationThereisnoFCCIDforthePCIExpressMiniCardshownontheenclosureofyourcomputer.InsteadyouwillndanindicatorpointingtothelocationoftheFCCIDonthebottomofyourcomputer.TheFCCIDisafxedontheapprovedadapterinstalledinthePCIExpressMiniCardslot,andtheFCCIDisvisiblepriortoinstallation.ForthelocationoftheFCCIDindicatorandtheslot,see“LocationoftheFCCIDandICCerticationnumberlabel”inUserGuide.iii)FCCRFExposurecomplianceThetotalradiatedenergyfromtheMain,Auxiliary,andThirdantennasconnectedtooneofthePCIExpressMiniCardsconformstotheFCClimitoftheSAR(SpecicAbsorptionRate)requirementregarding47CFRPart2section1093,whenthecomputerwastestedineitherconventionalnotebookortabletcomputerorientations.2

ThetransmissionantennasforthePCIExpressMiniCardarelocatedintheLCDcover.See“LocationoftheUltraConnect™wirelessantennas”inUserGuide.iv)RadioFrequencyinterferencerequirementsEachdevicehasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevicepursuanttoFCCPart15SubpartB.Referto“Electronicemissionnotices”onpage8.WhenyouuseawirelessLAN/WiMAXadapterinthe802.11a/ntransmissionmode:•Eachdeviceisrestrictedtoindooruseduetoitsoperationinthe5150to5250MHzfrequencyrange.FCCrequirestheseproductstobeusedindoorsforthefrequencyrange5150to5250MHztoreducethepotentialforharmfulinterferencetoco-channelMobileSatellitesystems.•Highpowerradarsareallocatedasprimaryusersofthe5250to5350MHzand5650to5850MHzbands.Theseradarstationscancauseinterferencewithand/ordamagethisdevice.III.PreinstalledintegratedBluetoothdevicei)UseoftheBluetoothdeviceTheBluetoothdeviceispreinstalledbyLenovo,andisnotremovablebyyou.IfthedevicerequiresreplacementduringwarrantyitmustbeservicedbyaLenovoauthorizedservicer.ii)FCCIDlocationIfyourcomputerusesaBluetoothdevice,theFCCIDfortheBluetoothdeviceisafxedonthelabelatthebottomofyourcomputer.iii)FCCRFsafetyrequirementTheradiatedoutputpoweroftheBluetoothdeviceisfarbelowtheFCCradiofrequencyexposurelimits.Therefore,a20cmofseparationbetweentheBluetoothantennaandhumanbodyisnotrequired.TheBluetoothdeviceislocatedunderthepalmrest.See“Aboutyourcomputer”inUserGuide.iv)RadioFrequencyinterferencerequirementsTheBluetoothdevicehasbeentestedandfoundtocomplywiththelimitsforbothaClassBdigitaldeviceregardingFCCPart15SubpartBandanintentionalradiatorregardingFCCPart15SubpartC;thenitunderwentthecerticationprocessesforbothrules.ThustheFCCIDfortheBluetoothdeviceincludesbothcerticationsofPart15SubpartBandC.3

V.Digitizerfunction(forThinkPadX220TabletandX220iTablet)TheThinkPadX220TabletandX220iTabletcomputersemployadigitizerfunctionwhichisabletosensetheDigitizerPenshippedassociatedwithyourcomputer.ThedigitizeremitsextralowpowerradiofrequencyandcomplieswiththeFCCPart15,SubpartC.TheFCCID:PU5-TP00019Aisindicatedonthelabelatthebottomsideofyourcomputer.VI.SimultaneoususeofRFtransmittersYourcomputerisapprovedforsimultaneoususeofoneoftheapprovedwirelessLAN/WiMAXadapters,theapprovedwirelessWANadapter,andtheapprovedBluetoothdevice.Foralistofthosetransmitters,referto“I.Approvedwirelessdevices”onpage1andThinkPadRegulatoryNoticefortheWirelessWANAdapter.MakesureofthefollowingconditionswhenyouuseanyotherexternalRFoptiondevice:1.WhenyouuseanyotherRFoptiondevice,youarerequestedtoconrmthatthedeviceconformstotheRFSafetyrequirementandisapprovedtouseforyourcomputer.2.YoumustfollowtheRFSafetyinstructionsoftheRFoptiondevicethatareincludedintheusermanualoftheRFoptiondevice.3.IftheRFoptiondeviceisprohibitedtouseinconjunctionwithanothertransmitters,youmustturnoffallotherwirelessfeaturesinyourcomputer.Canada—IndustryCanada(IC)ICCerticationnumberI.ApprovedwirelessdevicesThissectionpresentstheICCerticationandmodelnumberofeachwirelessdevice.i)UserinstallablewirelessLANadapter•IC:6317A-RTL8188CE(Model:RTL8188CE)•IC:1000M-62205ANHU(Model:62205ANHU)•IC:1000M-633ANHU(Model:633ANHMW)•IC:1000M-112BNHU(Model:112BNHMW)4

Notes:•PCIExpressMiniCardsforawirelessLANmarketedintheUSAandCanadadonotsupportorfunctionintheextendedchannels(12ch,13ch).•Theadapteryoucaninstalldependsonthemodelofyourcomputer.ii)PreinstalledintegratedBluetoothdevice•IC:4324A-BRCM1046(Model:BCM92070MD_LENO)II.UserinstallablewirelessLANadapterThereisnocerticationnumberofIndustryCanadaforthePCIExpressMiniCardshownontheenclosureofyourcomputer.InsteadyouwillndanindicatorpointingtothelocationoftheICCerticationnumberonthebottomofyourcomputer.TheICcerticationnumberisafxedontheapprovedadapterinstalledinthePCIExpressMiniCardslot,andtheICCerticationnumberisvisiblepriortoinstallation.ForthelocationoftheICCerticationnumberindicatorandtheslot,see“LocationoftheFCCIDandICCerticationnumberlabel”inUserGuide.Attention:Thecomputercontainsanauthenticationmechanism.Youcaninstallorremoveeachwirelessadapterbyyourself.Ifyouinstallanunauthorizedwirelessadapterthatisnotapprovedforuseinthecomputer,thecomputerwillnotstart,butonlydisplaysanerrormessageandemitsaudiblebeeps.III.PreinstalledintegratedBluetoothdeviceIfyourcomputerusesaBluetoothdevice,theICCerticationnumberfortheBluetoothdeviceisafxedonthelabelatthebottomofyourcomputer.TheBluetoothdeviceispreinstalledbyLenovo,andisnotremovablebyyou.IfthedevicerequiresreplacementduringwarrantyitmustbeservicedbyaLenovoauthorizedservicer.V.Digitizerfunction(forThinkPadX220TabletandX220iTablet)TheThinkPadX220TabletandX220iTabletcomputersemployadigitizerfunctionwhichisabletosensetheDigitizerPenshippedassociatedwithyourcomputer.Thedigitizeremitsextralowpowerradiofrequencyandcomplieswiththestandard(RSS-210).TheICcerticationnumber4182A-TP00019Aisindicatedonthelabelatthebottomsideofyourcomputer.VI.WiMAXfeaturesTheuseoftheWiMAXfeaturesisnotpermittedinCanada.Donotusethefeatures.TodosowouldbeaviolationofIndustryCanadaregulations.5

VII.Lowpowerlicense-exemptradiocommunicationdevices(RSS-210)Operationissubjecttothefollowingtwoconditions:1.Thisdevicemaynotcauseinterference,and2.thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.Thetransmitterdeviceshavebeendesignedtooperatewiththeantennasintegratedinthecomputer,andhavingamaximumgainofwithin3dBi.Themaximumantennagainpermittedfordevicesinthe5250-5350MHz,5470-5725MHz,and5725-5825MHzbandscomplieswiththee.i.r.p.limitinsectionA9.2ofRSS-210.WhenyouuseawirelessLANadapterinthe802.11a/ntransmissionmode:•Thedevicesfortheband5150–5250MHzareonlyforindoorusagetoreducepotentialforharmfulinterferencetoco-channelMobileSatellitesystems.•Highpowerradarsareallocatedasprimaryusers(meaningtheyhavepriority)of5250–5350MHzand5650–5850MHzandtheseradarscouldcauseinterferenceand/ordamagetoLELAN(Licence-ExemptLocalAreaNetwork)devices.VIII.ExposureofhumanstoRFelds(RSS-102)ThecomputersemploylowgainintegralantennasthatdonotemitRFeldinexcessofHealthCanadalimitsforthegeneralpopulation;consultSafetyCode6,obtainablefromHealthCanada'sWebsiteathttp://www.hc-sc.gc.ca/TheradiatedenergyfromtheantennasconnectedtothewirelessadaptersconformstotheIClimitoftheRFexposurerequirementregardingICRSS-102,Issue2clause4.1.Numérod'homologationICI.PériphériquessanslhomologuésCettesectionprésentelenumérod'homologationICetlenumérodemodèledechaquepériphériquesansl.i)Modulesanslinstallableparl'utilisateur•IC:6317A-RTL8188CE(Model:RTL8188CE)•IC:1000M-62205ANHU(Model:62205ANHU)•IC:1000M-633ANHU(Model:633ANHMW)•IC:1000M-112BNHU(Model:112BNHMW)Remarques:6

$•LescartesderéseaulocalsanslExpressmini-PCIcommercialiséesauxEtats-UnisetauCanadaneprennentpasenchargelescanauxétendus(12ch,13ch)etnefonctionnentdoncpassurdetelscanaux.•Lacartequevouspouvezinstallerdépenddumodèledevotreordinateur.ii)ÉmetteurBluetoothintégrépréinstallé•IC:4324A-BRCM1046(Model:BCM92070MD_LENO)II.Modulesanslinstallableparl'utilisateurLeboîtierdevotreordinateurnecomportepasdenumérod'homologationIC(IndustryCanada)pourlacartemini-PCIExpress;maissousvotreordinateur,voustrouverezunindicateurpointantversl'emplacementdunumérod'homologationIC.Pourconnaîtrel'emplacementdunumérod'homologationIC,consultezlasectioncorrespondantedansUserGuide.Lenumérod'homologationICguresurlacartehomologuéeinstalléedanslelogementpourcartemini-PCIExpressetestvisibleavantl'installation.Poursavoiroùsetrouvecetemplacement,consultezlasectioncorrespondantedansUserGuide.Attention:L'ordinateurcontientunmécanismed'authentication.Vouspouvezinstalleroudésinstallertoutdispositifsansl.Sivousinstallezunecartesanslquin'estpashomologuéedansvotreordinateur,l'ordinateurnedémarrerapasmaisafcheraunmessaged'erreuretgénéreradesbipssonores.III.ÉmetteurBluetoothintégrépréinstalléSivotreordinateurutiliseunémetteurBluetooth,lenumérod'homologationICdecetémetteurBluetoothguresuruneétiquettecolléesousl'ordinateur.L'émetteurBluetoothestpréinstalléparLenovoetnepeutpasêtreretiréparl'utilisateur.S'ildoitêtreremplacépendantlapériodedegarantie,l'opérationdoitêtreeffectuéeparunprestatairedeservicesagrééparLenovo.V.Fonctiondenumérisation(pourThinkPadX220/X220iTabletconvertible)LesordinateursThinkPadX220/X220iTabletconvertibleutilisentunefonctiondenumérisationcapablededétecterlestylonumériseurdelagraphiquequiestassociéàvotreordinateur.LenumériseurémetunefréquenceradioextrêmementbasseetilestconformeàlanormeCNR-210.LenumérodecerticationIC:4182A-TP00019Aguresurl'étiquetteapposéeaubasdevotreordinateur.VI.FonctionsWiMAXL'utilisationdefonctionsWiMAXn'estpasautoriséeauCanada.Veuilleznepasutilisercarceseraituneinfractionauxloisd'IndustrieCanada.7$

Wistron TP00019A LENOVO NOTEBOOK COMPUTER (WITH WACOM DIGITIZER, MODEL: SU6E-12W04AU, SU6C-12W04AU) User Manual 3

Wistron Corporation LENOVO NOTEBOOK COMPUTER (WITH WACOM DIGITIZER, MODEL: SU6E-12W04AU, SU6C-12W04AU) Users Manual 3

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