Wilson Electronics 2B5325 WIRELESS TRI-BAND SIGNAL BOOSTER User Manual

Wilson Electronics, LLC WIRELESS TRI-BAND SIGNAL BOOSTER

User Manual

Contents:Accessories  ..................................................................... 1How it Works  .................................................................... 2 Vehicle Installation Diagram  ........................................................ 2Install the Outside Antenna ......................................................... 2 Power up the Wilson Electronics Sleek ............................................... 3Adjusting the Sleek Arms  .......................................................... 4   Understanding the Sleek Lights  ..................................................... 4Troubleshooting .................................................................. 4 In-Building Installation ............................................................. 5 Warnings ........................................................................ 6About Wilson Electronics ........................................................... 6Signal Booster Specications ...............................................Back CoverTo boost your phone’s signal power, the phone must be placed in the Sleek cradle. For best results, use a Bluetooth® headset or hands free device, while the phone remains in the Sleek.Appearance of device and accessories may vary.Note: This manual contains important safety and operating information. Please read and follow the instructions in this manual. Failure to do so could be hazardous and result in damage to your Sleek.®V(Band 13 is *Cellular Signal Booster with Built-in AntennaOperates on 700 MHz Band 12/17 / 800 MHz / 1900 MHz(Band 12/17 is AT&T® LTE)
1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.2Antenna OptionsAlthough the convenient Mini-Magnet Mount Antenna may have been included with your kit, Wilson Electronics offers a wide variety of Outside Antennas to help you customize your Signal Booster for a specic application.  All models shown below double the power to the cell tower compared to the Mini-Magnet antenna.  See your dealer or visit www.WilsonElectronics.com for more information.AC Power Supply*(859969)Gooseneck Suction Cup Cradle Mount(901120)Cup Holder  Cradle Mount(901130)Adjustable Desk Mount*(901137)Accessories for your Sleek®NMO MountAntenna(301104) For permanent vehicle roof mount on cars and pickup trucks.Ideal for mounting on non-metal surfaces. Mounts on Wilson NMO style mounts: 901101, 901102, and 901103* Must utilize 971119 Adapter(SMA-FME)Trucker  Antenna (301101)Designed for mirror mounting on large trucks.Mounts on Wilson 3/8” mounts:  901104 and 901106* Must utilize 971119 Adapter(SMA-FME)12” Magnet  Mount Antenna(301125)RV Antenna (301133) * Must utilize 971119 Adapter(SMA-FME)Antenna Window Mount(Used with Mini-Magnet Mount Antenna)*(901128)Mini-Magnet Mount Antenna(included in some kits)Vehicle DashAdhesive Mounting BracketDC Plug-In Power Supply  & USB cableSleek® CellularSignal BoosterFCC requires to never use the cell phone in the cradle next to your ear.The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Vehicle Dash Mounting Kit-Rugged/Screw Mount--Adhesive Mount--Vent Clip Mount-(901134)(included in some kits)* All 3 available together in the Home Accessory Kit - 859970Adjustable ArmsCarrying case includedAppearance of device and accessories may vary.*(This product is not marketed by Verizon Wireless or AT&T)Mobile Power Supply(859984)Inside this PackageSleek® 4G-A operates on 700 MHz Band 12/17 / 800 MHz / 1900 MHz (Band 12/17 is AT&T® LTE)Model #2B5325    FCC: PWO2B5325    IC: 4726A-2B5325
12Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.NOTE: The cell phone must be placed in the cradle to work properly.Warning: DO NOT use phone covers that have chrome or any other metallic surface. It may block    cellular signalsThe Outside Antenna must be installed vertically.  Antenna performance will be degraded if the antenna is not vertical.The antenna cable is small yet strong enough that it may be shut in most vehicle doors without damaging the cable.For a more professional looking installation, run the antenna cable under the door seal.  Carefully pull down the door seal.  Run the cable under the seal and push the seal back into place.  This prevents constant wear and tear on the cable as the door opens and closes.  The antenna cable is small enough to easily tuck under the door seal or plastic molding.Mini-Magnet Mount Antenna ShownCarefullyPull DownDoor SealRun CableUnder SealVehicle Installation1. Install the Outside AntennaTo receive the best cell signal, select a location for the Outside Antenna that is preferably in the center of the vehicle’s roof, 12 inches away from any other antennas, free of obstructions, and at least 6 inches from the rear or side windows or sunroof.GeneralYour Wilson Electronics Sleek has been carefully engineered to signicantly improve the performance of your phone. Together with an Outside Antenna, the Sleek’s state-of-the-art circuitry is designed to increase your phone’s signal to and from the cell tower. The Sleek reduces disconnects and dropouts and increases data communication rates on 2G, 3G networks and 4G networks (in some models). How it WorksWith the phone in the cradle and while using a wireless Bluetooth headset (or hands free device) the Outside Antenna collects the cell tower signal and sends it through the cable to the Sleek.  The signal is then boosted by the Sleek and sent to the phone. When the phone transmits, the signal is picked up wirelessly and boosted by the Sleek and transmitted back to the cell tower through the Outside Antenna.Vehicle Installation DiagramSleek boosts signal to and  from cell towerOutside Antenna communicates with cell towerSleek w/phoneSleek w/phone
3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.42.  Attach the Mounting BracketA mounting bracket is provided for attaching the Sleek to your vehicle’s dash. Other options are also available from Wilson Electronics.  3.  Attach the Sleek® to the BracketOnce you have installed the bracket in the desired location, and waited 24 hours for adhe-sive to cure, attach the Sleek by aligning the rectangular hole on its back with the tab on the mount bracket, grasping the sides of the Sleek, and sliding it downward approximately ¼ inch into place. Once the cradle is attached, you can adjust the angle of the adhesive bracket by applying gentle pressure to the top or bottom of the Sleek. The bracket is designed to swivel when the knurled nut is loosened for greater adjustability of the Sleek viewing angle. To lock bracket into position, tighten large nut. ADHESIVE BRACKET- Included in this package1. Clean the area where the bracket is to be mounted with the        supplied alcohol wipe. Allow to dry.2. Peel the backing to expose the adhesive and press the bracket onto the desired location in the vehicle. Note: Be sure the tab is positioned vertically, not horizontally.3. Allow the adhesive to cure for 24 hours before you attach the Sleek.Power up the Wilson Electronics Sleek® Accessory port to power your phone, some adapters available through Wilson Electronics at 866-294-1660. (See Figure 2)Connect the mini-USB plug on the power cable to the Sleek’s mini USB port located on the bottom of the Sleek and insert the adapter into the vehicle power adapter of your vehicle. The Sleek may remain on all the time.  However, leaving the Sleek on in a vehicle when it is not running can discharge the battery in a day or two.Note:  The 12V DC power source on many vehicles is shut off with the ignition key. Warning: Use only the supplied Wilson Electronics power    supply.Warning: Make sure the Outside Antenna cable is     connected before powering up the Sleek.4.  Attach the Outside Antenna cable to the Sleek®Attach the cable from the Outside Antenna to the antenna connector on the Sleek. (See Figure 1)Accessory USB Power port Figure 2Sleek Power port. Connect the Wilson Electronics’s power supplyAntenna connectionFigure 1
34Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.Adjusting the Sleek®  ArmsIncluded with your Sleek  are various sized arms, which will provide you with multiple options to customize the Sleek to t your phone.1. Change armsGently grab the arm and lift upward until the arm slides  free from the Sleek.2. Reposition armsPosition the arm above a different slot on the Sleek (indicated by the yellow in the drawing). Gently slide the arm down until the arm is rmly in place.NOTE: The cell phone must be placed in the Sleek to work properly. Use a Bluetooth or wired hands free device.Green light is on : Sleek is operating properlySYMPTOM:  No light, or light always off Make sure that the 1.  power supply for the Sleek is functioning properly, by making sure the light located on the power supply is lit.If the DC plug-in power supply is properly inserted, but the plug’s light doesn’t 2. come on, then check the 12 volt power from the car socket, and check the fuse in the DC plug-in power supply.TroubleshootingSYMPTOM: No increase in barsMake sure that the antenna connector is tight.1. The cell phone must be placed in the Sleek cradle to amplify properly.2. Call Wilson Electronics Technical Support at 866-294-1660.3. Understanding the Sleek® Lights Separation of the Sleek and the Outside Antenna is very important.  In a vehicle, the metal roof acts as a barrier and helps shield the two antennas from each other, preventing oscillation (feedback).Oscillation can occur when the roof mounted antenna is too close to the Sleek inside the vehicle. An oscillation (or feedback) in the Sleek is similar to when a microphone is too close to a speaker in a sound system, resulting in a loud whistle.  An oscillation in the Sleek, if allowed to occur, can affect nearby cell towers’ ability to handle calls. Warning:  DO NOT use phone covers that have chrome or any other metallic surface. It may block cellular signalsSYMPTOM: Red light is onIf the light is red, the Sleek has powered down to protect the cell tower. See section above “Separation 1. of Sleek and the outside antenna is very important.” If the light turns red, the Sleek has powered down to protect the cell tower from oscillation.  The red light indicates the outside roof mounted antenna needs to be moved farther from the Sleek.  In a vehicle installation, move the Outside Antenna on the roof of the car farther to the rear of the car, but at least 6 inches from the rear or side windows or sunroof.  To reset the Sleek, disconnect and reconnect the power supply. If the light is now green, the Sleek is working properly.  If the red light is still on, move the Outside Antenna farther away and repeat the process.
5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.6In-Building InstallationInstalling a Wilson Electronics Outside Antenna in a BuildingFollow the specic antenna instructions included with the Outside Antenna (sold separately except for certain kits). These instructions assume that you are using a Wilson Electronics Mini-Magnet Mount Antenna and the optional suction cup window bracket.To receive the best signal, select a window on the side of your building where your outside signal is the strongest. Attach the suction cup bracket to the inside of a window so that the cable will reach the location of the Sleek. Place the bracket as high on the window as possible for best performance.Once the bracket is in place, attach the magnet base of the antenna to the at surface of the bracket. Note: The antenna must be installed vertically. Signal performance will be degraded if the antenna is not vertical.Installing the Wilson Electronics Sleek® Signal Booster in a BuildingThe Wilson Electronics Sleek may be placed in any convenient indoor location, such as a desk or tabletop. The cell phone or data card must be in the cradle and a Bluetooth headset used for voice communications. Attaching the AntennaOnce you have selected the location for the Sleek, run the cable from the outside antenna and attach it to the SMA connector on the bottom of the Sleek. Note: The cell phone must be placed in the Sleek cradle to amplify properly. Warning: The Sleek and the Outside Antenna must have a minimum separation of 3 feet to    prevent oscillation.  Outside Antennacommunicates with cell towerSleek amplies signal to & from cell towerSleek powered through surgeprotected AC Power StripIMPORTANT NOTICE It is very important to power your Signal Booster using a • surge protected AC Power Strip with at least a 1000 Joule rating.Failure to do this will void your warranty in the •  event of a power surge or lightning strike.Adapter Note: For optimal performance and to maintain a secure connection, we recommend    attaching the included velcro tab. If adapter becomes lose in the port, gently      squeezing the adapter end will restore a snug fit.
56Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660  or email: tech@wilsonelectronics.com.    Mon.- Fri. Hours: 7 am to 6 pm MST.About Wilson Electronics Wilson Electronics, Inc. has been a leader in the wireless communications industry for over 40 years. The company designs and manufactures Signal Boosters, antennas and related components that significantly improve cellular phone signal reception and transmission in a wide variety of applications, both mobile (marine, RV, vehicles) and in-building (home, office, M2M).With extensive experience in antenna and Signal Booster research and design, the company’s engineering team uses a state-of-the-art testing laboratory, including an anechoic chamber and network analyzers, to fine-tune antenna designs and performance. For its Signal Boosters, Wilson Electronics uses a double electrically shielded RF enclosure and cell tower simulators for compliance testing.Wilson Electronics Signal Boosters feature patented Smart Technology   ™ that enables them to automatically adjust their power based on cell tower requirements.  By detecting and preventing oscillation (feedback), signal overload and interference with other users, these Smart Technology   ™ Signal Boosters improve network cell phone areas without compromising carrier systems.All products are engineered and assembled in the company’s 55,000-square-foot headquarters in St. George, Utah. Wilson Electronics has product dealers in all 50 states as well as in countries around the world. Warning:   Do not plug in the power supply until the Outside Antenna cable is attached to the Sleek. Warning:  RF Safety: The Sleek cradle/Signal Booster must be installed with a separation of at least 8 inches from all persons and must not be located in conjunction with any other antenna or Signal Booster. Warning  RF Safety: The FCC requires that a cell phone with cradle attached may only be used with the cradle mounted as illustrated in this installation guide. A cell phone held near the ear must be without the cradle attached. Warning:  RF Safety: All Inside Antennas used with this Signal Booster may not have gain (less cable Loss) that exceeds 15 dBi and must be located at least 8 inches from all people. Outside mobile antennas may not have gain (less cable loss) that exceeds 5.7 dBi and must be located at least 9 inches from all people. Outside xed antennas may not have gain that exceeds 15 dBi (less cable loss) and must be located at least 22 inches from all people. All antennas shown on page 1 meet these requirements. Warning:   DO NOT use phone covers that have chrome or any other metallic surface. It may block cellular signals.Warnings30-Day Money-Back GuaranteeAll Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee.  If, for any reason, the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.1-Year WarrantyWilson Electronics Signal Boosters are warranted for one (1) year against defects in workmanship and/or materials.  Warranty issues may be resolved by returning the product directly to the reseller with a dated proof of purchase.  Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics.  Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer within the continental United States.  This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.  RMA numbers may be obtained by contacting Technical Support at 866-294-1660.  Disclaimer:      The  information  provided  by  Wilson  Electronics,  Inc.  is  believed  to  be  complete  and  accurate.    However,  no  responsibility  is  assumed  by  Wilson Electronics, Inc. for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. Copyright © 2012 Wilson Electronics, Inc.  All rights reserved.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications made that are not expressly approved by Wilson Electronics could void authority to operate this equipment.
Signal Booster SpecicationsSleek 4G-AModel Number 2B5325Connectors SMA Impedance (input/output) 50 ohmsFrequency 698-746 MHz / 824-894 MHz / 1850-1990 MHz1Passband Gain (nominal) UplinkTypical / MaximumDownlinkTypical / Maximum800 MHz 20 dB / 22 dB 17 dB / 19 dB1900 MHz 17 dB / 19 dB 18 dB / 20 dB220 dB Bandwidth (nominal) UplinkTypical / MaximumDownlinkTypical / Maximum700 MHz  N/A N/A800 MHz 25 MHz / 28 MHz 25 MHz / 28 MHz1900 MHz 61 MHz / 67 MHz 61 MHz / 67 MHzPower output for single cell phone(uplink) dBm 700 MHz 800 MHz 1900 MHzCDMA N/A 28.2 26.8GSM N/A 27.8 26.4EDGE N/A 26.8 26.3WCDMA N/A 26.8 25.3LTE 27.5 26.8 25.8Power output for single cell phone (dowlink) dBm 700 MHz 800 MHz 1900 MHzCDMA N/A -4.8 -3.8GSM N/A -6.6 -5.2EDGE N/A -6.5 -5.3WCDMA N/A -6.7 -3.9LTE -5.3 -5.5 -4.33,4Power output for multiple received channels (uplink) dBmThe maximum power is reduced by the number of channels:Number of channelsMaximum Power3800 MHz 1900 MHz2 24.0 20.13 20.5 16.64 18.0 14.15 16.1 12.26 14.5 10.63,4Power output for multiple received channels (downlink) dBm The maximum power is reduced by the number of channels:Number of channelsMaximum Power3800 MHz 1900 MHz2 -6.1 -7.83 -9.6 -11.34 -12.1 -13.85 -14.0 -15.76 -15.6 -17.3Noise Figure (typical) 3 dB nominalIsolation > 40 dBPower Requirements 5V DC, 1ANotes:1. Nominal gain is the maximum gain at any frequency in the passband.2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplication is 20 dB lower than the passband amplication.  One of the frequencies is lower than the passband and the other is higher.3. The Manufacturer’s rated output power of this equipment is for single carrier operation.  For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.  This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.3301 East Deseret Drive, St. George, UT 84790For additional Technical Support visit  www.WilsonElectronics.com or email at: tech@wilsonelectronics.comPhone: 866-294-1660    Local: 435-673-5021    Fax: 435-656-2432www.twitter.com/WilsonCellular      www.facebook.com/WilsonCellularU.S. Patent Nos. – Copyright © 2012 Wilson Electronics, Inc.  All rights reserved.

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