Wilson Electronics 271265 Dual Band Wireless Booster Amplifier for Cell Phones User Manual

Wilson Electronics, LLC Dual Band Wireless Booster Amplifier for Cell Phones Users Manual

Users Manual

AmplifierInstallationGuideDB Pro Adjustable GainSmart Technology In-BuildingDual BandCellularSignalBoosterContents:Before Getting Started / How It Works · · · · · · · · · · · · ·   1Antenna Options and Accessories · · · · · · · · · · · · · · · ·  1Installation Overview · · · · · · · · · · · · · · · · · · · · · · · · · · 2Installation Diagram · · · · · · · · · · · · · · · · · · · · · · · · · ·  2Installing a Wilson Signal Booster  · · · · · · · · · · · · · · · · 3Powering  Up  a  Wilson  Signal  Booster    ·  ·  ·  ·  ·  ·  ·  ·  4Understanding  the  Signal  Booster  Lights  ·  ·  ·  ·  ·  ·  4Warnings and Recommendations  · · · · · · · · · · · · · · · ·  5Finding Signal Strength and Coverage Distance · · · · · ·  5Signal Booster Specications    ·  ·  · · ·  ·  ·  ·  · · · ·  ·  ·  · · 6Guarantee and warranty · · · · · · · · · · · · · · · · Back CoverWarning: This manual contains important safety and operating information. Please read and follow the instructions in this manual. Failure to do so could be hazardous and result in damage to your amplier.!
1Installation Instructions for the Following Wilson Signal Boosters:DB Pro In-Building Wireless Cellular Smart Technology™ AmplierModel # 271265FCC ID: PWO271265   A  800/1900 MHz Omni-Directional Antenna (301201/301202)B  1900 MHz Yagi PCS Antenna (301124)*C  800 MHz Yagi Cellular Antenna (301129)*D  Dual-Band Panel Antenna (301155)* Requires N-male to F-female adapter/converter (2F1128)* Yagi antennas are to be used only as outside xed antennas, see RF Safety Warning (pg.5)Inside this PackageAdjustable Gain DB Pro Wireless Signal BoosterAC/DC Plug-in Power SupplyAntenna Options & AccessoriesBCDABefore Getting StartedThis guide will help you properly install Wilson’s Adjustable Gain DB Pro - In-Building Wireless Signal Booster, with Smart Technology™.  It is important to read through all of the installation steps for your particular application prior to installing any equipment.  Read through the instructions, visualize where all the equipment will need to be installed and do a soft installation before mounting any equipment.  If you do not understand the instructions in full, contact Wilson Technical Support at 866-294-1660.Bracket, Amplier Wall MountReasons for Weak Cellular SignalsAnyone who uses a cell phone or cellular data card knows the frustration of not being able to connect to or maintain a strong cellular signal. When this occurs, it’s generally due to one of two reasons:1.  Location of the Nearest Cell Tower – Cell towers are situated to provide broad coverage; however, there are many areas in which signal strength may be reduced by local government restrictions on the height or placement of the towers themselves. Rural areas generally have fewer cell towers than urban regions.2.  Natural and Man-Made Obstructions – Signal strength can also be negatively affected by trees, hills, buildings and other obstructions. You may be relatively close to a cell tower but still unable to make a call. This often occurs in homes, ofces and other buildings in which stucco, concrete or metal walls block the signal.The Adjustable Gain DB Pro works with two antennas. The inside antenna communicates with your cell phone, and the outside antenna communicates with the cell tower.The outside antenna receives the outside signal and sends it through the coax cable to the Adjustable Gain DB Pro, where it is amplied and retransmitted through the inside antenna into the room. When the inside antenna picks up a signal from your cell phone, the Adjustable Gain DB Pro boosts that signal and transmits it through the cable to the outside antenna and back to the cell site. (Note: the Adjustable Gain DB Pro Signal Booster will only operate if there is adequate signal to amplify.)
2Typical InstallationPower SupplySignal BoosterInside AntennaOutside Antenna1321  Select a location to install the signal booster that is away from excessive heat, direct sunlight and moisture. 2  Select a location on the roof of the building to install the outside antenna. Use a cell phone in test mode to nd the strongest signal from the cell tower (see pg. 5). Visit wilsonelectronics.com to nd the test mode function for your particular cell phone.3  Select a location for the inside antenna, preferably in the center of where the signal needs to be amplied. Separation between the  booster and the inside antenna must be a minimum of 10 feet, to prevent oscillation.4  Verify that both the outside antenna and the inside antenna are connected before powering up the signal booster.  Lightning protection is recommended for all in-building installations.5  Separation distance between the inside and outside antennas must be a minimum of 50 feet, 75 feet is even better.EASY TO INSTALLThe following steps provide a summary of the signal booster/antenna installation process.  However, they are not a substitute for the complete installation instructions on the following pages, which you should read thoroughly.  Contact Wilson’s Technical Support Department with any questions at 866-294-1660.Warning: See RF safety warning on page 5.Installation Overview
3Installing a Wilson Signal BoosterSelect a location to install the signal booster that is away from excessive heat, direct sunlight, moisture and that has proper ventilation.  Do not place the signal booster in an air-tight enclosure.Recommended installation locations for in-building ampliers are:•  On a wall•  In a closet•  Near a power outletRun the outside antenna cable to the signal booster and attach it to the connector labeled “outside antenna” on the signal booster.  Run the inside antenna cable to the signal booster and attach it to the connector labeled “inside antenna” on the signal booster.Note: Be careful when plugging the connector in so as not to bend the center pins on the connectors. Ensure cables have a tight connection.AC/DCPower SupplySignal BoosterCellSiteSupportsMultipleUsersOutside AntennaOmni-Directional Antenna ShownInside AntennaAntenna SeparationMinimum separation distance50 feetWarning: See RF safety warning on page 5.Warning: Connecting the signal booster directly to the cell phone with use of an adapter will damage the cell phone.Note: Separation distance between inside and outside antennas must be a minimum of 50 feet, 75 feet is even better.GREEN:RED:RED:
4Powering up a Wilson Signal Booster1.  IMPORTANT!  Ensure that all cell phones and cellular data cards within 50 feet of the inside antenna are turned off.2.  To verify proper installation of the signal booster and antennas, make sure that the distance between the inside and outside antennas is a minimum of 50 feet, 75 feet is better.3.  If you are using an outside Yagi antenna, never point the front of the Yagi toward the inside antenna.4.  Ensure that both the outside antenna coax cable and the inside antenna coax cable are connected to the signal booster before powering up the signal booster.5.  Plug the 6-volt power supply into the signal booster input marked “power” (carefully, to avoid damaging the center pin) and then into a wall outlet.6. If using a panel inside antenna always point the panel antenna away from the outside antenna. Signal Booster and inside antenna must have a minimum separation of 10 feet, to prevent oscillation.7. If you have a RED light on the front panel of your signal booster, adjust the gain control corresponding to the frequency band for that particular light, slowly to the left, until that light turns green. If the coverage area is insufcient after the light turns green, try to re-orient the inside and outside antenna or both, until the gain control can be increased without turning the light red.8. If you know that only one frequency band (800 or 1900) is available in your coverage area (or going to be used), reduce the gain control on that frequency band that is NOT in use to the minimum. This will reduce the power consumption of the signal booster.The indicator lights on the signal booster will be GREEN when the unit is powered up and working properly.BLINKING RED LIGHT:This signal booster has protection shut off circuits to prevent disrupting cell sites. If your signal booster is in the process of shutting down (indicated by a blinking red light on both, or either band) please refer to note 7 above. Then reset the signal booster by removing power from the signal booster, make sure that no cell phones are located within 50 feet of the inside antenna, then reconnect power to the signal booster. If the red light is still blinking contact Wilson Tech Support for assistance   1-866-294-1660A solid RED light indicates the signal booster has shut down to prevent oscillation. Move antennas farther apart then reset the power. If red light is still on refer to note 7 above, in the Powering up a Wislon Signal Booster section.To reset the signal booster, disconnect then reconnect the power supply.GREEN:RED:RED:Understanding the Signal Booster lights and troubleshooting  The Signal Booster is equipped with 2 indicator lights, to let you know if the booster is working correctly. The indicator light on the left is for the 800 MHz while the indicator light on the right is for the 1900 MHz band.
5Warnings and Recommendations Warning:  The Yagi antenna must always be located so the back or side points to the inside antenna. Never point the front of the Yagi antenna toward the inside antenna – this is to prevent oscillation. Warning:  Connecting the signal booster directly to the cell phone with use of an adapter will damage the cell phone. Warning:  Connect both the outside and inside antenna cables to the signal booster before powering up the amplier. Warning:  Use only the power supply provided in this package. Use of a non-Wilson product may damage your equipment. Warning:  RF Safety:  FCC regulations require that any xed outside antenna used with this signal booster may not have gain less cable loss that exceeds 15 dBi and must be located at least 30 inches from all people. Inside antennas must not exceed 7 dBi gain less cable loss in the 800 MHz band or 10 dBi gain less cable loss in the 1900 MHz band and must be located at least 8 inches from all people. Lightning protection is recommended for all in-building installations.Finding Signal Strength and Calculating Coverage DistanceSignal strength and the corresponding coverage distance you can expect to achieve with your signal booster/antenna system are based on a combination of several factors: the received signal strength of your cell phone alone, the signal gain achieved by your signal booster and antennas and the signal loss from cables, taps and splitters you may be using.To calculate your approximate signal coverage distance, you can enter this information into our Coverage Area Calculator on the Technical Support page on our website (www.wilsonelectronics.com). If you prefer, you can manually calculate your approximate signal coverage distance.Measure the Outside Signal Level (OSL) at the intended outside antenna location using a cell phone in test mode. (For assistance, visit the Phone Test Modes section on the Technical Support page on our website or call 866-294-1660.) The OSL will always be a negative number. (Even if the cell phone shows a positive number, you will need to change it to a negative for this calculation.) Maximum signal strength is usually about -50. When the signal weakens to about -100 or worse, the call may be dropped.Your inside and outside antennas will also add signal gain, again depending on the antenna models you are using. You will also experience some signal loss from cables, splitters and taps used to connect your system.Warning: Verify that both the outside antenna and the inside antenna are connected to the signal booster before powering up the amplier.!Warning: Use only the power supply provided in this package.  Use of a non-Wilson product may damage your equipment.!
630-Day Money-Back GuaranteeAll  Wilson  Electronics  products  are  protected  by  Wilson’s  30-day  money-back guarantee.   If for any reason the performance of  any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.1-Year WarrantyWilson  Electronics  ampliers  are  warranted  for  one  (1)  year  against  defects  in workmanship and / or materials.  Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Ampliers  may  also  be  returned  directly  to  the  manufacturer  at  the  consumer’s expense, with a  dated  proof of purchase and  a Returned Material Authorization (RMA) number supplied by Wilson Electronics.  Wilson shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.This warranty does not apply to any ampliers determined by Wilson Electronics to have been subjected to  misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.RMA numbers may be obtained by phoning Technical Support at 866-294-1660.Operation is subject to the following two conditions: (1) This device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of this device.Disclaimer:   The information provided by Wilson Electronics, Inc. is believed to be  complete  and  accurate.    However,  no  responsibility  is  assumed  by  Wilson Electronics, Inc. for any business  or  personal  losses  arising  from its use, or for any infringements of patents or other rights of  third parties that  may result from its use.Copyright © 2009 Wilson Electronics, Inc.  All rights reserved.
Adjustable Gain DB  Pro - FCC - rev.001 - 07/01/103301 East Deseret Drive, St. George UT 84790For additional Technical Support visitwww.wilsonelectronics.comPhone: 866-294-1660    Local: 435-673-5021    Fax: 435-656-2432Adjustable Gain DB Pro SpecicationsFCC ID: PWO271265 Dual-Band Wireless800/1900 MHz SpecicationsModel Number 271265Antenna connectors SMA FemaleAntenna impedance 50 ohmsDimensions 5.7 x 4.2 x 1.5 inch (14.0 x 10.8 x 3.9 cm)Weight 0.48 lbs (0.22 kg)Frequency 824-894 MHz / 1850-1990 MHzPassband Gain 75 dBPower Output 800 MHz 1900 MHzMax Power output for single cell phone (reverse link) 30.8 dBm 30.5 dBmMax Power output for single received channel (foward link) 26.0 dBm 25.2 dBmNoise Figure (forward link) 3.5 dB nominalNoise Figure (reverse link) 5.5 dB nominalIsolation (reverse link/forward link) > 90 dBPower Requirements 110-240 V AC, 50-60 Hz, 8 W

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