Western Digital Technologies H2C ibi Wireless User Manual

Western Digital Technologies, Inc. ibi Wireless

Contents

User Manual

ibi™Personal Cloud StorageUser Manual
Accessing Online Support▪Online Learning Center – Start here to get the most out of your cloud storage device: www.wdc.com/setup▪Registration – Register your WD product to get the latest updates and special oers at: register.wdc.com▪Technical Support – Get technical and other support through email at: support.wdc.com/support▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and datarecovery information at: support.wdc.com/warranty▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com▪Phone Support – Get phone numbers for contacting support by region at: support.wdc.com
Table of Contents_________Accessing Online Support........................................................................................... ii_________1 Your ibi Device............................................................................................................... 1Features..................................................................................................................................................1Kit Contents........................................................................................................................................ 2Requirements..................................................................................................................................... 2Wi-Fi Compatibility..............................................................................................................................2Desktop and Mobile App Operating System Compatibility............................................2Web Browser Compatibility............................................................................................................ 3Internet Connectivity..........................................................................................................................3Product Description........................................................................................................................3Front LED.................................................................................................................................................3Rear Layout.............................................................................................................................................4Reset Button...........................................................................................................................................4USB Port................................................................................................................................................... 5Handling Precautions......................................................................................................................5_________2 Getting Started............................................................................................................6Connecting an ibi Device..............................................................................................................6Basic Hardware Connections..........................................................................................................6Software Set Up................................................................................................................................6ibi Mobile App........................................................................................................................................7ibi.com Web App..................................................................................................................................7ibi Desktop App.................................................................................................................................... 7Registering Your Device................................................................................................................8_________3 Backup, Sync & Add Content...............................................................................9Backup – Mobile Device Camera.............................................................................................. 9Auto Camera Backup......................................................................................................................... 9Backup – USB Device................................................................................................................... 10ibi Mobile App...................................................................................................................................... 10Sync Online Cloud Content....................................................................................................... 10Sync Desktop Content...................................................................................................................11Sync ibi Content............................................................................................................................... 11Add Content – In-Real-Time....................................................................................................... 11Add Content – Drag-and-Drop................................................................................................ 12MyCloud.com Web App...................................................................................................................12Desktop App......................................................................................................................................... 12ibiUser Manual i
_________4 Search & Viewing Content................................................................................... 13Searching Content..........................................................................................................................13Content Viewing Options............................................................................................................13_________5 Deleting Content.......................................................................................................14ibi Mobile App.................................................................................................................................. 14ibi.com Web App............................................................................................................................ 14_________6 Sharing Content.........................................................................................................15Mobile App.........................................................................................................................................15Share Content - Mobile App..........................................................................................................15Delete Share - Mobile App............................................................................................................. 15Web App.............................................................................................................................................15Share Content - Web App..............................................................................................................15Delete Share - Web App................................................................................................................. 16Desktop App..................................................................................................................................... 16Share Content - Desktop App......................................................................................................16Delete Share - Desktop App..........................................................................................................17_________7 Invite or Remove a User.........................................................................................18Invite a User - Mobile App..........................................................................................................18Remove a User - Mobile App.................................................................................................... 18_________8 Device Settings..........................................................................................................19ibi Mobile App.................................................................................................................................. 19Modifying Device Name...................................................................................................................19Firmware Version................................................................................................................................19Reboot Device......................................................................................................................................19Erase All Data & All Users............................................................................................................. 20Remote Shut Down.......................................................................................................................... 20ibi.com Web App...........................................................................................................................20Modifying Device Name...................................................................................................................21Firmware Version................................................................................................................................ 21Users..........................................................................................................................................................21Reboot Device......................................................................................................................................21Remote Shut Down...........................................................................................................................22Erase All Data & All Users..............................................................................................................22_________9 Personal Settings.....................................................................................................23ibiUser Manual ii
ibi Mobile App..................................................................................................................................23Edit Profile Picture.............................................................................................................................23Edit ibi Account Name.................................................................................................................... 23Change ibi Account Password.................................................................................................... 24Set Passcode........................................................................................................................................24ibi.com Web App........................................................................................................................... 24Edit Profile Picture.............................................................................................................................25Edit ibi Account Name.................................................................................................................... 25Change ibi Account Password.....................................................................................................25_________10 Managing Services.................................................................................................27_________11 Additional Features & Functions..................................................................... 28Remove a Device Owner............................................................................................................28App Permissions.............................................................................................................................28Power Adapter Compatibility..................................................................................................28_________12 Compliance and Warranty Information.......................................................30Regulatory Compliance..............................................................................................................30Safety Compliance............................................................................................................................30CE Compliance For Europe..........................................................................................................30Power Mode......................................................................................................................................... 30Environmental Compliance (China)..................................................................................... 30Russia Federation........................................................................................................................... 31Industry Canada Statement.......................................................................................................31FCC Class B Information............................................................................................................ 32ICES-3(B)/NMB-3(B) Compliance Statement.................................................................32Korea....................................................................................................................................................33Taiwan..................................................................................................................................................33Warranty Information.................................................................................................................. 33Obtaining Service.............................................................................................................................. 33Limited Warranty...............................................................................................................................34Warranty Information (Australia/New Zealand).................................................................35Obtaining Service.............................................................................................................................. 35Warranty.................................................................................................................................................35GNU General Public License (“GPL”)...................................................................................36Third Party Notices....................................................................................................................... 37MPEG-2 - MPEG-LA..........................................................................................................................37MPEG-4 Visual – MPEG-LA...........................................................................................................37H.264 AVC – MPEG-LA................................................................................................................... 37HEVC Advance....................................................................................................................................38ibiUser Manual iii
1Your ibi Device▪Features▪Kit Contents▪Requirements▪Product Description▪Handling PrecautionsWelcome to your ibi device! Before you get started using your device, pleasereview the following features and descriptions to get better acquainted withyour product.FeaturesOne central place to store and organize everything — SanDisk™ ibi storage is hometo all your content. With enough space to keep all your photos, videos and filesin one place at home, you can organize it your way and access from anywherewith an internet connection.Quick and simple setup — Set up your SanDisk™ ibi device quickly. Use yourmobile device to connect to ibi and setup the device. Then, start backing up,accessing and sharing. No network cables or computer necessary, and nomonthly fee required!Mobile, on-the-go access — Use the SanDisk™ ibi mobile app, desktop app oribi.com to upload, access and share your favorite memories and stream videossaved on your SanDisk™ ibi device.Auto backup for photos and videos on your phone — Automatically back upphotos and videos on your phone to the SanDisk™ ibi device so you can makeroom for more.USB port to import photos and videos from all your devices — Quickly importphotos and videos from all the dierent devices scattered around your house,like USB flash drives and external hard drives, using the USB port on the backof the SanDisk™ ibi. Keep all your favorite moments, action shots andadventures stored in one central, organized place.File search to find content easily — Quickly find photos, videos, movies and docsusing easy-to-use search with the SanDisk™ ibi mobile or desktop app, or onibi.com.Individual, private spaces for each user — Invite family and friends to createindividual accounts. Each invited person can set up their own private spacethat only they have access to on the device. They can manage, access andshare their content as they want.Third-party applications to customize your way — Tailor your SanDisk™ ibi deviceto fit your personal needs and preferences using downloadable services,including Plex™ Media Server, Dropbox™, Google Drive and more. Cloudservices may be modified and vary by country.Cloud account download to keep everything in one place — Store everything in oneplace, even content in your favorite cloud accounts. Photos, videos and filesfrom your cloud accounts are automatically downloaded to your SanDisk™ ibidevice, including Dropbox™, Box, Google Drive, Facebook and many more.Your ibi DeviceibiUser Manual 1
Auto backup for all PCs and Mac computers at home — The SanDisk™ ibi device hasenormous capacity to wirelessly back up mobile device at home to one centralplace. It works seamlessly with Windows® Backup and Time Machine software.Smooth video playback anywhere — Stream your personal videos anywhere, onany device, using the SanDisk™ ibi mobile and desktop app or ibi.com.Quick and easy sharing — Collect all your favorite memories and moments in oneplace. With just a few clicks, share photos, videos, documents or entire folderswith friends and family, so nobody misses a thing.Kit ContentsThe ibi kit includes the following items:▪ibi device▪AC power adapter▪Quick Install GuideRequirementsWi-Fi CompatibilityThe ibi device is compatible with the following Wi-Fi™ standards:Standard Frequency BandwidthIEEE 802.11ac 5 GHz 80 MHzIEEE 802.11n 5 GHz 40 MHzIEEE 802.11n 2.4 GHz 20 MHzDesktop and Mobile App Operating System CompatibilityThe ibi desktop app is compatible with the following versions of the Windowsand macOS operating systems. The ibi mobile app is compatible with thefollowing versions of the iOS and Android operating systems.Table 1.1Windows®macOS® / OS X®iOS®Android™Windows 7 OS X Mavericks – 10.9 iOS 9 KitKat – 4.4Windows 8.x OS X Yosemite – 10.10 iOS 10 Lollipop – 5.xWindows 10 OS X El Capitan – 10.11 Marshmallow – 6.0macOS Sierra – 10.12 Nougat – 7.xmacOS High Sierra - 10.13 iOS 11 Oreo - 8.xWhen ibi devices are accessed from a personal computer system via the ibi desktopapp, a 64-bit operating system is required. Compatibility can vary, depending onYour ibi DeviceibiUser Manual 2
hardware configuration and operating system. For highest performance andreliability, always install the latest updates.Web Browser CompatibilityThe ibi device can be accessed with an Internet browser. Using the mostcurrent, stable combinations of operating system and web browser will providethe best results. At a minimum, use one of the following browser versionsapplicable to your operating system:▪Google Chrome™ 50 or later on supported Windows, macOS, Android or iOSoperating systems▪Internet Explorer® 11 (11.0.9600.17843) or later on supported Windows® 7,Windows® 8.1 or Windows® 10 operating systems▪Microsoft® Edge (20.10514) or later on the Windows 10 operating system▪Safari® 9.0 or later on supported OS X and macOS operating systems▪Firefox® 45 or later on supported Windows, macOS, Android or iOSoperating systems▪Samsung® Default Browser 1.5 or later on Galaxy S4 to Galaxy S7 devicesusing Android KitKat 4.4 or later.Internet Connectivity▪For normal operation, ibi devices must be connected to the Internet. Theyshould be connected to an available wireless access point or router. Thewireless access point or router require a Broadband (WAN) Internetconnection with an Internet Service Provider (ISP) for software downloadsand for accessing the device. The initial setup will require a smartphone ortablet with Bluetooth® enabled. Ibi devices do not support Ethernetconnectivity.Product Description▪Front LED▪Reset Button▪USB Port(s)Front LED1. Front LEDThe front LED is a single color, white. It is either on, o or blinks with a certainrhythm to indicate a specific "System Condition". A "System Condition" list isoutlined below in Table 1.2.Table 1.2LED Behavior System ConditionNo LED light illuminated Power is O or DisconnectedSolid Light - no blinking Device is ReadySolid Light - no blinking Firmware or Software Update in ProgressYour ibi DeviceibiUser Manual 3
LED Behavior System ConditionSolid Light - no blinking Data Transfer from a USB connected deviceSlow "breathing" rhythm Powering Up or InitializingSlow "breathing" rhythm Reset Button PressedSlow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile AppFast "breathing" rhythm Device Requires Attention - Device Encountered an ErrorFast "breathing" rhythm USB Device Connection ErrorFast "breathing" rhythm Ethernet Connection Not Available"Heartbeat" rhythm File System Notification - Check if rebuild is needed - May requiretechnical support."Rapid Blinking" rhythm Image Recovery Mode - Device is rebuilding from an unexpectedaction; this process will take some time. May require technicalsupport.LED Table Note: Sometimes dierent 'System Conditions' result in identical"LED Behavior". Therefore, view each "LED Behavior" within the context ofyour operation.Rear Layoutibi includes these buttons, ports and connectors, where applicable.1. Reset Button2. USB Port(s)3. DC Power ConnectorReset ButtonOn the underside of your device, there is a Reset Button. This is a tiny recessedbutton that requires something similar to the pointy end of a paper clip to bepressed.Table 1.4Reset ButtonFunctionDevice OperationPress for 1 to29 secondsDuring this function the ibi device will reboot, momentarily making itinaccessible. This process does not delete data.Press for 30 to50 secondsThis function will demote the Device Owner to a Device User in order tochange ownership of the ibi device. This does not delete data and each userstill has access to their data. However, when this process occurs, the next userto go through the setup process on the device becomes the device owner.The remaining users on the device are unchanged.Press for atleast 60secondsCaution! This process will delete all data, all Device Users and the DeviceOwner. The unit will be reset to factory default settings and will need to be setup using your mobile device. A new Device Owner will be set when the nextperson sets up the device. Reset has completed once the LED has gonethrough a period of rapid blinking and returned to a state of solid white.Your ibi DeviceibiUser Manual 4
USB PortThe USB port is not designed to connect an ibi device directly to a hostcomputer system – ibi is the host.ibi – This device comes with one USB Type-A port on the back panel thatsupport USB 3.0.Handling PrecautionsWD products are precision instruments and must be handled with care duringunpacking and installation. Drives may be damaged by rough handling, shockor vibration. Always observe the following precautions when unpacking andinstalling your external storage product:▪Do not drop or jolt the drive.▪Do not move the drive during activity.▪Do not use this product as a portable drive.▪To allow proper ventilation, do not block any of the drive enclosure’s airslots.Your ibi DeviceibiUser Manual 5
2Getting StartedGetting started involves connecting a SanDisk ibi device to a network,configuring software to access the device and registering your product.Connecting an ibi DeviceBasic Hardware ConnectionsImportant: To avoid overheating, make sure the device is standing in an uprightposition and nothing is blocking or covering the slots and openings on the top andbottom of the device.Follow these three basic steps for connecting your device:1. Connect one end of the power adapter into the DC power connector onthe back of the device and the other end of the power adapter into apower outlet.2. The unit will automatically power on. Continue with the next section,"Software Set Up."Software Set UpThe initial setup process for any ibi device requires a smartphone or tablet withBluetooth™ connectivity, and Internet access via Wi-Fi. Begin with thefollowing steps:1. Access the Internet and go to ibi.com/hello2. Create an ibi account or login with an existing ibi account at ibi.com/hello.An email confirmation is sent when an account is created.3. Allow the ibi website to find your ibi device.4. If the device is automatically detected, Press the Connect button that isassociated with your ibi device.▪A picture of the ibi device and its corresponding Security Code shouldbe displayed. This Security Code is noted on the Quick Install Guide andon the barcode label on the bottom of the unit.Note: If your ibi device is not automatically detected, follow these 4 steps:1. Press the Enter Your Device Code option noted below the Desktop App and MobileApp options.2. Enter the Security Code from the Quick Install Guide that came with the ibi device.The Security Code is also on the barcode label on the bottom of the unit.3. After entering the security code, Press Search.4. The One More Thing dialog box opens, Press Continue.5. The All Done page now opens with the following options:▪Download the ibi mobile app from either the Apple® App StoreSM orGoogle Play® store.▪Download the ibi Desktop App.Getting StartedibiUser Manual 6
▪To continue using the ibi.com Web App.Now that the initial setup is done, the ibi device can be accessed andconfigured using three dierent ibi tools:▪ibi mobile app – provides robust access and product management onAndroid and iOS platforms.▪ibi.com web app – provides quick access via an Internet browser on dierentoperating systems and does not require software installation.▪ibi desktop app – provides quick and basic folder access through a Windowsor Mac personal computer.ibi Mobile AppFollow these steps to download and begin using the ibi mobile app:1. The All Done page now opens with the option to get the ibi mobile appfrom either the Apple® App StoreSM or Google Play® store. Select whichstore is appropriate for your device.2. Once installed, tap the ibi icon created on your mobile device.3. When launching the ibi mobile app on a mobile device, the Welcome to ibipage will launch. This page provides the options to Get Started or Sign In.a. If the ibi mobile app is not 'Signed In', use your ibi Account Usernameand Password to 'Sign In'.b. If the ibi mobile app is still 'Signed In' from previous use, the ibi mobileapp will bypass the Sign In page and go directly to the Files screen.4. Content accessibility is now available through the ibi mobile app.ibi.com Web AppFollow these steps to access an ibi device with the ibi.com web app:1. When presented with the option to download the Desktop App or MobileApp, to continue using the web app, Click ibi Online listed below theseother options.2. Your ibi Account is the ibi.com web app. Content accessibility is nowavailable through the web app.ibi Desktop AppThe ibi desktop app is a process that installs the ibi software. An ibi device is thenaccessed through the ibi software. This process requires access to the Internet and a64-bit Operating System for the personal computer. Follow these steps:1. On the All Done page, select the ibi Desktop App option.2. This will download the ibi software, which is used to install the desktopapp.3. Install and setup the ibi software software with your ibi accountinformation.4. From the ibi menu, Click on Apps.5. Click the ibi app option. This will begin the ibi desktop installation inconjunction with the ibi software.6. When prompted, enter your ibi account information.7. This will create a desktop icon. Use this icon to access the ibi device.Getting StartedibiUser Manual 7
8. When accessing and navigating the contents of an ibi device detected inthe ibi software, Windows® will use Windows Explorer and macOS® will useFinder®.Registering Your DeviceRegister your ibi device to get the latest updates and special oers. You caneasily register your drive by visiting us online at: ibi.com.Getting StartedibiUser Manual 8
3Backup, Sync & Add Content▪Backup – Mobile Device Camera▪Backup – USB Device▪Sync Online Cloud Content▪Sync Desktop Content▪Sync ibi Content▪Add Content – In-Real-Time▪Add Content – Drag-and-DropBackup – Mobile Device CameraThe Camera Backup feature is a function of the ibi mobile app, and is notavailable with the ibi desktop app or ibi.com web app. This feature is enabledwhen setting-up the ibi mobile app or can be setup manually.Auto Camera BackupTo manually setup Auto Camera Backup for the iOS or Android operating system,follow these steps:1. Tap the Activity icon on the bottom menu bar.2. Next, Tap the Photo Backup function.3. The Backup screen will display.a. If the Slider Button is slid to the right-hand position, this feature isalready enabled, and there are no further steps to follow.b. If the Slider Button is slid to the left-hand position, this feature is notenabled. Continue with the next step to enable this feature.4. Tap the Auto Camera Backup Slider Button so that it is slid to the right-handposition.5. Tap the Use Cellular Data Slider Button if you want to use your data plan forthe backup process.a. By default, the backup process uses only a Wi-Fi connection.6. Tap the Background Uploading Slider Button to allow the ibi mobile app tobackup content in the background.7. The backup process will automatically begin.8. Tap the mobile device's Home button to view the progress of the AutoCamera Backup.a. Find the ibi mobile app icon.b. The icon will show a red blurb with a numerical value that may beincreasing or decreasing. When the number is increasing, the backupfunction is finding camera pictures. When the number is decreasing,the pictures are being copied to the ibi device.Note: The speed at which the red blurb counts is dependent on the sizeof the file(s) that are being copied, the speed of the mobile device andthe speed of the Internet connection.c. If there is no red blurb with the ibi mobile app icon, then there are nofiles currently being copied – the process has either just started andneeds to find your pictures, or the process has completed.Backup, Sync & Add ContentibiUser Manual 9
Backup – USB DeviceThe contents of a USB storage device can be backed-up to an ibi device. Thisbackup feature is only available through the ibi mobile app.ibi Mobile AppAfter connecting a USB storage device, the ibi mobile app will display a message thatthe device is connected. The ibi desktop app and the ibi.com web app will not promptfor this action. To perform this mobile app process, follow these steps:1. Tap the Activity icon on the bottom menu bar.2. Tap the USB Device Found function.3. When prompted with the Copy USB Files dialog box, Tap the COPY ALLFILES button.a. To end this process now, Tap the large X in the upper left corner of theCopy USB Files dialog box.4. After agreeing to the USB copy process, the Copying from... dialog box willopen.a. This dialog box will show the progress of the copy process. To close thedialog box, Tap the OK button. The copy process will continue in thebackground.b. To re-open the copy process dialog box, Tap on the Home icon on thebottom menu bar.c. On the Home screen, Tap the option USB device plugged in. This willopen the Copying from... dialog box to show the current USB copyprogress.5. When the copy process is done, the contents will be in a new folder withthe date the contents were copied.6. The contents of the USB copy can be viewed through the Files or Photosmenu options on the bottom menu bar.Sync Online Cloud ContentThe Social and Cloud Import is a process that syncs the contents from a cloud service,such as Dropbox™, Google Drive™ or OneDrive® onto an ibi device. Social and CloudImport works in conjunction with the ibi.com web app. Before you begin this processyou must already have an account with the cloud service that you want to synchronizeto the ibi device.To enable and configure Social and Cloud Import on a personal computer, follow thesesteps:1. Access mycloud.com and sign-in to your ibi account.2. On the left menu, Click the SERVICES option.3. Under the Services section, Click the Enable button for the Social and CloudImport option. Then Click the I AGREE button for the Terms of Service.4. Click the Configure button for Social and Cloud Import. This will redirect tothe Social and Cloud Import page.5. Click the slider button to the right of the corresponding service tosynchronize. This will redirect you to the login page for the service youhave chosen.6. After you login to the service you have chosen Click Allow to continue.Backup, Sync & Add ContentibiUser Manual 10
7. Once the sync has completed, under the Files section of your ibi account, afolder will appear with the name of the service selected, such as Dropbox,Google Drive or OneDrive.a. This folder will contain a copy of the files and folders from the selectedservice.Sync Desktop ContentYou can sync content from a Windows or macOS / OS X system to an ibidevice with the Desktop Sync feature. This is a folder sync. Once the ibidesktop app installation process is completed, follow these instructions:1. From within the operating system, Right-Click a folder and select theoption Sync to Ibi.2. This will create the WD Sync folder on the ibi device. Inside this folder willbe the folder chosen during Step 1.3. Any content added or modified to this folder will automatically sync to theibi device through the ibi Desktop App.4. To stop the Desktop Sync process, Right-Click the folder and select theoption Unsync.Note: If more than one folder have the same name on the ibi device, a number will beadded to the name to dierentiate it from the other folders. For example: Test and Test(1).Sync ibi ContentThis feature allows content currently saved on an ibi device to be madeavailable on Windows or macOS / OS X system for editing, adding or deleting.This feature is implemented at the folder level and automatically syncs anychanges. Follow these steps to use this feature:1. Access the content on an ibi device through the ibi Desktop App. This istypically made available through the ibi icon created on the systemsdesktop environment.2. Right-Click a folder and select the Make Available Oine option.3. If one has not already been created, a new folder will appear on yourdesktop with the name WD Sync.4. Inside the WD Sync folder will appear the folder you selected for the MakeAvailable Oine process.5. You can now add, delete or modify content in this folder.Note: Any changes made to content within the desktop folder will automatically changethe content on the ibi device when it is connected to the system.Add Content – In-Real-TimeThrough the ibi mobile app, content can be added to the ibi device in real time.Follow these simple steps:1. Tap the Actions option on the bottom menu.2. Tap the Add option.Backup, Sync & Add ContentibiUser Manual 11
3. Tap Upload photos or videos to add existing content, or Tap Take a photo toadd new pictures.Add Content – Drag-and-DropThe drag-and-drop process can be performed with the ibi.com web app or ibidesktop app.MyCloud.com Web AppThe drag-and-drop process for the ibi.com web app is a function of the personalcomputer operating system and Internet browser. Follow these basic steps to performthis function:1. Through the ibi.com web app, navigate to the location within the Filessection that is to be the file or folder destination for the drag-and-dropprocess.2. Navigate to the location on the personal computer where the source file orfolder is located for the drag-and-drop process.a. For Microsoft Windows use File Explorer, for macOS use Finder.3. Click on the file or folder to drag-and-drop, and hold down the mousebutton.4. Drag the selected file or folder to the destination selected within theibi.com web app and let go of the mouse button.5. The selected file or folder should copy or move to the chosen destination.Desktop AppThe ibi desktop app uses the functionality within Windows Explorer and macOS Finderto search, move and view files. Therefore, the the drag-and-drop process is a functionof the Graphical User Interface (GUI) of Windows and macOS. These are the basicsteps to perform the drag-and-drop function:1. Access the ibi device through the ibi desktop app (ibi desktop icon).2. Access the location on your Windows or macOS / OS X system that will beincluded in this copy process.3. Click on the file or folder to drag-and-drop, and hold down the mousebutton.4. Drag the file or folder to the new location and let go of the mouse button.5. Your file or folder should copy or move to the chosen destination.Backup, Sync & Add ContentibiUser Manual 12
4Search & Viewing ContentSearching ContentThrough the ibi mobile app and MyCloud.com web app, content can beaccessed through the search feature. The search feature is highlighted with amagnifying glass symbol.1. Press the Files icon.2. Press the magnifying glass icon.▪With the ibi mobile app, Tap Actions from the bottom menu, then TapSearch.▪With the ibi.com web app, select the Search field from the menu at thetop of the browser window.3. Next, enter the letters, numbers or words you want to search.Example: You may have a file that includes a name or numbers. Some camera systemsnumber each picture. You can enter part of those numbers to search for the file. For aphoto with the file name "IMG_0002.PNG" you can simply type "0002" to search for it.4. After typing in the search phrase, the ibi mobile app will automaticallysearch; the ibi.com web app will require that you Click the Enter key orPress the magnifying glass icon to execute the search.5. Select the file you want to view.Content Viewing Optionsibi mobile app: The content on your ibi device can be browsed or accessedthrough the Files and Photos menu options.ibi.com web app: The content on your ibi device can be browsed or accessedthrough the Files and Photos menu options.ibi desktop app: The ibi desktop app uses the functionality within WindowsExplorer and macOS Finder to view files. Access the ibi device through the ibidesktop icon and use these operating system tools based on the instructionsfrom the software vendor.Search & Viewing ContentibiUser Manual 13
5Deleting Contentibi Mobile AppUse the following steps to delete a file or folder from an ibi device through the ibimobile app.1. In the ibi mobile app each file and folder has a three-dot icon ( ) to theright. This three-dot icon represents a collapsed menu.2. Tap the three-dot icon to expand the menu.3. When the menu expands, a list of options displays, including the Deleteicon.4. To delete the corresponding file or folder, Tap the Delete icon.5. A confirmation box will open up, asking to confirm the choice to delete afile or folder. Select either the Cancel or Delete option.ibi.com Web AppUse the following steps to delete a file or folder from an ibi device through the ibi.comweb app.1. Through the ibi.com web app, navigate to and select the file or folder thatyou choose to delete2. After selecting the file or folder to delete, Press the Delete icon with a trashcan illustrated on it.a. Note: When using a browser with Microsoft Windows or macOS, theDelete icon can be accessed through the icon-menu in the upper right-hand corner of the browser window, or by Right-Clicking the folder orfile.b. Note: When using a browser with Android or iOS, the Delete icon isaccessed by Selecting the three-dot icon ( ) to the right of the file orfolder.3. A confirmation dialog box opens with two options: Delete and Close.a. Tap or Click Delete to delete the selected file or folder.b. Tap or Click Close to end the process without deleting the selected fileor folder.4. If the option to delete was performed, a small box will briefly appear in thelower left-hand corner of the browser window confirming the file or folderwas deleted.Deleting ContentibiUser Manual 14
6Sharing ContentIbi devices allow for sharing or unsharing a file or folder with other usersthrough the following applications:▪Ibi Mobile App▪Ibi.com Web App▪Ibi Desktop AppMobile AppShare Content - Mobile AppA file or folder can be shared through the ibi mobile app by following these steps:1. Through the ibi mobile app, navigate to the file or folder that you chooseto share.2. To the right of the content that you choose to share, are three dots ( ).These three dots represent a collapsed menu. Tap the dots to expand thismenu.3. On the expanded menu Tap the Share icon.4. Your mobile device will open a menu of apps that you can use to sharecontent.a. The apps listed under this menu are specific to the operating system onyour mobile device and the installed apps. This may include an emailclient, social media apps and other apps for sharing content.5. From the menu of apps that is presented, select a method to share yourcontent.6. Follow the instructions for the app selected to share content. Theseinstructions are not part of the ibi mobile app.Delete Share - Mobile AppA share created for a file or folder can be deleted through the Mobile App withoutdeleting the file or folder by following these steps:1. To the right of a shared file or folder are three dots ( ). These three dotsrepresent a collapsed menu. Tap the dots to expand this menu.2. On the expanded menu Tap the Delete Shared Link icon.3. A pop-up box will verify if you want to "Turn Link Sharing O" for this fileor folder. Tap Turn O.4. The file or folder selected is no longer shared.Web AppShare Content - Web AppA file or folder can be shared through the ibi.com web app by following these steps:Sharing ContentibiUser Manual 15
1. Through the ibi.com web app, navigate to and select the file or folder thatyou choose to share.2. Press the Share Link icon.a. Note: When using a browser with Microsoft Windows or macOS, theShare Link icon can be accessed through the icon-menu in the upperright-hand corner of the browser window, or by Right-Clicking thefolder or file.b. Note: When using a browser with Android or iOS, the Share Link icon isaccessed by Selecting the three-dot menu to the right of the file orfolder.3. This will open the Share Link dialog box. Press the Copy icon.4. If the option to share was performed, a small box will briefly appear in thelower left-hand corner of the browser window confirming the link wascopied to your Operating System Clipboard.5. Go to your email client and paste the link into the body of an email.6. Send the email to the user with whom you will share the item. Instructionsfor using your email client are not part of the ibi.com web app.Delete Share - Web AppA share created for a file or folder can be deleted through the Web App withoutdeleting the file or folder by following these steps:1. Through the MyCloud.com web app, navigate to and select the file orfolder that you choose to stop sharing.2. Press the Delete Share Link icon.a. Note: When using a browser with Microsoft Windows or macOS, theDelete Share Link icon can be accessed through the icon-menu in theupper right-hand corner of the browser window, or by Right-Clickingthe folder or file.b. Note: When using a browser with Android or iOS, the Delete Share Linkicon is accessed by Selecting the three-dot menu to the right of the fileor folder.3. The Share Link is now deleted and the file or folder selected is no longershared.Desktop AppShare Content - Desktop AppA file or folder can be shared through the Desktop App by following these steps:1. Access the ibi device through the ibi desktop app.2. Right-Click the file or folder to share. This will open a small drop downmenu. Click the option Create Share Link.3. This will open a dialog box that displays the link to the file or folder thatwill be shared. Click the Copy button. This will copy the link to theOperating System's Clipboard.4. Click the Close option on the dialog box.5. Open the tool that will be used to send a user the link. For example, anemail application can be used.Sharing ContentibiUser Manual 16
a. If email is used, paste the link that was saved to the Clipboard into thebody of the email and send it. Instructions for using your email clientare not part of the ibi desktop app.6. Once the recipient receives the link, they will be given access to the sharedfile or folder through their ibi Account at ibi.com.Delete Share - Desktop AppA share created for a file or folder can be deleted through the Desktop App withoutdeleting the file or folder by following these steps:1. Right-Click a shared file or folder. This will open a small drop down menu.Click the option Delete Share Link.2. The file or folder selected is no longer shared.Sharing ContentibiUser Manual 17
7Invite or Remove a UserYou can invite or remove a User to the ibi device. Once someone is invited,they will set up their own ibi account to access the device. The Device Ownerwill receive confirmation through email that a new Device User has joined thedevice.Note: These processes can only be done through the ibi mobile app.Invite a User - Mobile AppTo invite a user to the ibi device, follow these steps:1. Open the ibi mobile app.2. Tap the Settings icon on the right side of your bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. Tap the Users option.5. Under DEVICE USERS, Tap the Invite user... option.6. This will open the Invite Your Friends screen.7. Enter the users email address on the Add emails section and then Tap theSEND INVITES button.8. Once the invitee receives the invitation by email, they will be prompted tocreate an ibi account.Remove a User - Mobile AppTo remove a user from the ibi device, follow these steps:1. Open the ibi mobile app.2. Tap the Settings icon on the right side of your bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. Tap Users and then the name of the User to be removed.5. Tap Remove User.... This will open a confirmation dialog box. Tap Yes,Remove.6. The User is now removed from the ibi device.Invite or Remove a UseribiUser Manual 18
8Device SettingsYou can alter the Device Settings for an ibi device through the following twoapplications:▪Ibi Mobile App▪Ibi.com Web Appibi Mobile App▪Modifying Device Name▪Firmware Version▪Reboot Device▪Erase All Data & All Users▪Remote Shut DownModifying Device NameAn ibi device selects a default name for itself. The name can be modified by followingthese steps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. After the Device page opens, Tap the Name option.a. This will place a blinking cursor at the end of the the device name.5. Modify the ibi device name.6. After modifying the device name, Tap the back arrow (<) at the top of theDevice page. This will open the Settings page.7. Your new device name should now be visible under the section CurrentDevice.Firmware VersionTo view the firmware version of the ibi device, follow these steps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. The Firmware version is listed with a series of numbers that may appearsimilar to: 4.0.1-613.5. You have successfully viewed the firmware version for your ibi device.Reboot DeviceTo reboot an ibi device through the ibi mobile app, follow these steps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. Go to the bottom of the Device Settings.Device SettingsibiUser Manual 19
5. Toward the bottom of the Device Settings list is the option Reboot. Tap thisoption to remotely reboot the ibi device.6. Your mobile device will prompt you if you want to reboot the ibi device.Select the option to reboot.7. The ibi device will now reboot. This process may take a few minutes.Erase All Data & All UsersWarning! Performing this function will delete all data, users and the owner on your ibi device.The unit will be reset to factory default and will need to be setup using your online ibi Account.To perform this function on your ibi device from the ibi mobile app:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. Tap the Erase All Data & All Users option. This will open a confirmation dialogbox. Tap Yes, proceed if you choose to continue with this process.Otherwise Tap Cancel to end this process.5. This will open a challenge page with a unique confirmation code. Followthe on-screen instructions and enter the code provided on this page.6. This will open the page confirming that this process will delete all data,user and owner content. Tap the Factory Reset button to continue.7. The ibi device will take several minutes to go through the factory resetprocess. During this process, the ibi mobile app redirects you to the sign inpage to set up the ibi device.Remote Shut DownNote: Once the ibi device is shut down, it is no longer accessible and the content onthe device is not accessible until it is restarted. The ibi device cannot be restartedremotely.To shut down the ibi device through the ibi mobile app, follow these steps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under CURRENT DEVICE.4. Go to the bottom of the Device Settings.5. At the bottom of the Device Settings list, Tap the option Shut Down Deviceto remotely shut down the ibi device.6. The ibi device will shut down and its contents will not be available until it ispowered back on. To power on the ibi device, follow these steps:a. Unplug, wait 5 seconds, then plug-in the power connector on the backof the unit.ibi.com Web App▪Modifying Device Name▪Firmware Version▪Users▪Reboot Configuration▪Remote Shut Down▪Erase All Data & All UsersDevice SettingsibiUser Manual 20
Modifying Device NameAan ibi Home device selects a default name for itself. The name can be modified byfollowing these steps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click the CURRENT DEVICE section, this will open information specific tothis ibi device, such as Name, Space Used and Firmware Version.3. Select the Name option. This will allow you to edit the name and this willexpand the field to include a check mark (✔) or an X.a. This will place a blinking cursor at the end of the the device name orhighlight the entire device name.4. Edit either name and then select the check mark (✔) to save or the X tocancel.Firmware VersionTo view the firmware version of the ibi device, follow these steps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click the CURRENT DEVICE section, this will open information specific tothis ibi device, such as Name, Space Used and Firmware Version.3. Note the row Firmware Version and the sequence of numbers to the right ofthe row – this is the current firmware version. This cannot be manuallyupdated through the ibi.com web app, since the automatic firmwareupdate feature manages this process.UsersThrough the ibi.com web app, you can view all Users connected to the ibi device.However, you cannot use this to invite a user.1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click on the CURRENT DEVICE section.3. Click the Users option.4. This will display a list of all Users for this device.5. Select the X icon to close the Settings window.Reboot Device1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click the CURRENT DEVICE section.3. Select the Reboot Device option. This will open the Reboot Device menu.4. Select the Reboot Device button.5. The notification "Please wait, rebooting in progress..." will appear. Thisnotification will disappear when the process has completed.Device SettingsibiUser Manual 21
Remote Shut DownNote: Once the ibi device is shut down, it is no longer accessible and the content onthe device is not accessible until it is restarted. The ibi device cannot be restartedremotely.To shut down the ibi device through the ibi.com web app, follow these steps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click the CURRENT DEVICE section.3. Select the Shutdown Device option. This will open the Shutdown Devicemenu.4. Select the Shutdown Device button.Erase All Data & All UsersWarning! Performing this function will delete all data, users and the owner on your ibi device.The unit will be reset to factory default and will need to be setup using your online ibi Account.To perform this function on your ibi device from the ibi.com web app, follow thesesteps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Click on the CURRENT DEVICE section.3. Click the Erase All Data & All Users option.4. As confirmation that you want to continue with this process, aconfirmation code box appears. Enter the provided confirmation code inthe required fields. Then Click the Confirm button.5. A set of instructions will appear. Read the instructions, then Click theFactory Reset button.6. This will begin the Factory Reset process. The ibi.com web app will log youout of your account.Device SettingsibiUser Manual 22
9Personal SettingsYou can alter Personal Settings for your ibi Account and ibi device through thefollowing two applications:▪Ibi Mobile App▪Ibi.com Web Appibi Mobile App▪Edit Profile Picture▪Edit Ibi Account Name▪Change Ibi Account Password▪Set PasscodeEdit Profile PictureThis process will aect the Profile Picture as seen through the ibi mobile app andibi.com web app.To add or edit the Profile Picture for an ibi account through the ibi mobile app, followthese steps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of your bottom menu bar.3. Tap the name listed under ACCOUNT at the top of the More page.4. This opens your ibi account information page.5. Tap the word Change under your Profile Abbreviation.a. A Profile Abbreviation of the name on your ibi account is used bydefault until it is modified to an image.6. Select one of the three following choices: Take Photo, Choose Photo orCancel.a. The Take Photo option allows you to take a photograph for use as aProfile Picture.b. The Choose Photo option allows you to choose a picture from yourdevice's album collection for use as a Profile Picture.c. The Cancel option cancels the process and redirects back to theSettings page.7. After selecting the picture to use as your Profile Picture, use your device'sbuilt-in process to complete the task. This would include the option toresize the picture and to finalize the selection.8. Your new Profile Picture should now be visible.Edit ibi Account Name1. Access the ibi mobile app.2. Tap the Settings icon on the right side of your bottom menu bar.3. Tap the name listed under ACCOUNT at the top of the More page.4. This opens your ibi account information page.Personal SettingsibiUser Manual 23
5. The ibi account name is separated into the first name and last name. Tapeither one to edit.6. When completed, Tap the back icon ( < ) at the top of the Accountinformation page.Change ibi Account PasswordCaution! Changing the password for an ibi account will aect the login password forthe ibi mobile app, ibi desktop app and the ibi.com web app. This process is not thesame as the Set Passcode feature in the ibi mobile app.1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. Tap the name listed under ACCOUNT at the top of the More page.4. This opens your ibi account information page.5. Tap the Change Password option. This will open the Change Passwordfeature.6. Enter the new password in the New and Confirm fields.7. If the passwords entered into the two fields match, Tap the ChangePassword button.a. If the passwords entered into the two fields do not match, the ChangePassword button will not be visible.8. The ibi account password has successfully been changed.Set PasscodeThe Set Passcode feature only access to the ibi mobile app. This does not change thelogin password used for accessing your ibi account. To set a passcode follow thesesteps:1. Access the ibi mobile app.2. Tap the Settings icon on the right side of the bottom menu bar.3. The Set Passcode option is listed under the section SECURITY. This optionuses a slider button.4. Tap the slider button to enable or disable the Set Passcode feature.5. When enabled, this feature prompts you to enter a 4-digit passcode oruses the home-button fingerprint authentication process for your mobiledevice.a. The 4-digit passcode chosen will become the passcode for accessingthe ibi mobile app.6. When disabling this feature, a prompt to enter the 4-digit passcode or useof the home-button fingerprint authentication process is required asconfirmation.ibi.com Web App▪Edit Profile Picture▪Edit Ibi Account Name▪Change Ibi Account PasswordPersonal SettingsibiUser Manual 24
Edit Profile PictureThis process will aect the Profile Picture as seen through the ibi mobile app andibi.com web app.To add or edit the Profile Picture for a ibi account through the ibi.com web app, followthese steps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Under the PERSONAL SETTINGS section, your Profile Abbreviation or theProfile Picture currently being used will display.a. A Profile Abbreviation of the ibi account name is used by default until itis modified to an image.3. Select the pencil icon that overlaps the Profile Abbreviation or ProfilePicture.4. A file explorer window from the operating system will open. Navigate tothe image file that will be used as the new Profile Picture.a. Note: The image file must be less than 30KB in size.5. Select the image file.6. After making the selection, the file explorer window will close, and the newimage will be visible as the Profile Picture within the ibi.com web app andthe ibi mobile app.7. Select the X icon to close the Settings window.Edit ibi Account Name1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Under the PERSONAL SETTINGS section, the ibi account name is separatedinto two fields: First Name and Last Name.3. Select either the current First Name or Last Name. This will expand the fieldto include a check mark (✔) or an X.4. Edit either name and then select the check mark (✔) to save or the X tocancel.5. Select the X icon to close the Settings window.Change ibi Account PasswordCaution! Changing the password for an ibi account will aect the login password forthe ibi mobile app, ibi desktop app and the ibi.com web app. This process is not thesame as the Set Passcode feature in the ibi mobile app.To change the password for your ibi account, follow these steps:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Settings option. This will open the Settingswindow.2. Under the PERSONAL SETTINGS section, ibi account information will display.Select the Change Password option.3. Under the Change Password section, enter the new password in the Newfield and Confirm field. Then Select the Change Password button.4. The ibi account password has been updated.Personal SettingsibiUser Manual 25
5. Select the X icon to close the Settings window.Personal SettingsibiUser Manual 26
10 Managing ServicesExtra services are made available for ibi devices. To access these services, usethe ibi mobile app or ibi.com web app.Ibi Mobile App:1. Access the ibi mobile app.2. Tap the More icon on the right side of the bottom menu bar.3. Under the SERVICES section, Tap Manage Services. This will list the availableservices you can enable and configure.4. Tap the service you want to enable, then Tap the ENABLE button. This willbegin the installation process for this service. Follow the on-screenprompts to continue.Ibi.com Web App:1. Through the ibi.com web app, navigate to the menu on the left side of thebrowser page and select the Services option. This will open the Servicesmenu.2. Select the ENABLE button next to the service you want to install. This willbegin the installation process for this service. Follow the on-screenprompts to continue.Managing ServicesibiUser Manual 27
11 Additional Features & FunctionsRemove a Device OwnerThe removal of a Device Owner can only be done through the Reset Button onthe device – this cannot be done through software. This process does notdelete data and each user still has access to their content.1. Press and hold the Reset button for a duration of 30 to 50 seconds.Warning! Holding the Reset button for 60 seconds or more will delete all data, all DeviceUsers and the Device Owner!2. This function will demote the Device Owner to a Device User.3. The next new user to go through the software setup process becomes thedevice owner.App PermissionsBy default, the ibi mobile app enables access to the following features of yourmobile device:▪iOS: Photos, Notifications, Background App Refresh and Cellular Data.▪Android: Camera, Contacts, Location, Phone, Storage and Notifications.Important Note: By default Cellular Data is not used for transferring content. Theibi mobile app uses a Wi-Fi® connection for this purpose.To access these settings, follow these steps:1. Access the ibi mobile app.2. Tap the More icon on the right side of the bottom menu bar. Then Tap theSettings icon.3. Under the APP SETTINGS section, Tap the option Manage Settings.4. This will open the ibi mobile app permissions section of the operatingsystem specific to your mobile device. Follow the directions from theoperating system to change these settings.Power Adapter CompatibilityUse the chart below (Table 11.1) to determine the power requirement andcompatible power adapter for your ibi device. The model located on theproduct's barcode label can be used as a reference.Table 11.1ibi Device Capacity Model Power Adapter Specification500 GB H3C 12VDC 1.0A - 12 watt1/2/4 TB H2C 12VDC 1.5A - 18 wattAdditional Features & FunctionsibiUser Manual 28
Note: It is important that these devices use a 12VDC power adapter (using more or lessvoltage (VDC) will damage the device), and are provided the minimum amperes (A) notedabove.Additional Features & FunctionsibiUser Manual 29
12 Compliance and Warranty InformationRegulatory ComplianceSafety ComplianceApproved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1:Safety of Information Technology Equipment.Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL60950-1: Sûreté d'équipement de technologie de l'information.CE Compliance For EuropeMarking by the CE symbol indicates compliance of this system to theapplicable Council Directives of the European Union, including the EMCDirective (2014/30/EU), the Radio Equipment Directive (RED) (2014/53/EU),the Low Voltage Directive (2014/35/EU), ErP Directive (2009/125/EC), andRoHS Directive (2011/65/Eu). A “Declaration of Conformity” in accordancewith the applicable directives has been made and is on file at Western DigitalEurope.Power ModeIbi devices act as a small scale server. As such, they do not support standbymode. The o-mode power consumption is <0.5 watts when the unit is turnedo.Environmental Compliance (China)Compliance and Warranty InformationibiUser Manual 30
Russia FederationПодтверждение соответствия Минкомсвязи России: Декларация соответствия №Д-РД-4137 от 12.05.2016 года, действительна до 12.05.2022 года,зарегистрирована в Федеральном агентстве связи 18.05.2016 годаIndustry Canada StatementThis device complies with ISED’s licence-exempt RSSs. Operation is subject tothe following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation.Le présent appareil est conforme aux CNR d’ ISED applicables aux appareilsradio exempts de licence. L’exploitation est autorisée aux deux conditionssuivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable, et(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillagesusceptible de provoquer un fonctionnement indésirable.Caution:(i) the device for operation in the band 5150-5250 MHz is only for indoor useto reduce the potential for harmful interference to co-channel mobile satellitesystems;(ii) the maximum antenna gain permitted for devices in the band 5725-5850MHz shall be such that the equipment still complies with the e.i.r.p. limitsspecified for point-to-point and non-point-to-point operation as appropriate;and(iii) Users should also be advised that high-power radars are allocated asprimary users (i.e. priority users) of the bands 5650-5850 MHz and that theseradars could cause interference and/or damage to LE-LAN devices.Avertissement:(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservésuniquement pour une utilisation à l’intérieur afin de réduire les risques debrouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmescanaux;(ii) le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de5725 à 5 850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée pourl'exploitation point à point et l’exploitation non point à point, selon le cas;(iii) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs deradars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ilsont la priorité) pour les bandes 5650-5850 MHz et que ces radars pourraientcauser du brouillage et/ou des dommages aux dispositifs LAN-EL.Radiation Exposure Statement:This equipment complies with ISED radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operatedwith minimum distance 20cm between the radiator and your body.Déclaration d'exposition aux radiations:Compliance and Warranty InformationibiUser Manual 31
Cet équipement est conforme aux limites d'exposition aux rayonnements ISEDétablies pour un environnement non contrôlé. Cet équipement doit être installéet utilisé avec un minimum de 20 cm de distance entre la source derayonnement et votre corps.FCC Class B InformationFederal Communication Commission Interference StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation.This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with theinstructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment oand on, the user is encouraged to try to correct the interference by one of thefollowing measures:▪Reorient or relocate the receiving antenna.▪Increase the separation between the equipment and receiver.▪Connect the equipment into an outlet on a circuit dierent from that towhich the receiver is connected.▪Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by theparty responsible for compliance could void the user's authority to operatethis equipment.This transmitter must not be co-located or operating in conjunction with anyother antenna or transmitter.Operations in the 5.15-5.25GHz band are restricted to indoor usage only.Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operatedwith minimum distance 20cm between the radiator and your body.Note: The country code selection is for non-US model only and is not availableto all US model. Per FCC regulation, all WiFi product marketed in US mustfixed to US operation channels only.ICES-3(B)/NMB-3(B) Compliance StatementCet appareil numérique de la classe B est conforme à la norme NMB-003(B)du Canada.This device complies with Canadian ICES-003 Class B.Compliance and Warranty InformationibiUser Manual 32
Korea한국해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음제품 사용시 반드시 제품과 20cm이상 거리를 유지해야 합니다.Taiwan低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。中文產品名稱+型號 無線網路連接儲存 H3C/H2Cibi 裝置儲存容量 型號 USB3.0 Type-A 介面 USB3.0 Type-A 額定輸出電壓/電流500GB H3C 無 無1/2/4TB H2C 有5伏特/0.9 安培H3C 裝置額定輸入電壓 12 伏特，電流 1安培。H2C 裝置額定輸入電壓 12 伏特，電流 1.5安培，其 USB3.0 Type-A 額定輸出電壓 5伏特，電流 0.9 安培。製造年份/製造號碼/生產國別：參考產品底部序號標籤。產品功能/使用方法：參閱使用手冊或外包裝。進口商/委製商：台灣威騰電子股份有限公司，進口商/委製商地址：臺北市松山區敦化北路 205 號14 樓（1402 室），進口商/委製商電話：02-27174775Warranty InformationObtaining ServiceWD values your business and always attempts to provide you the very best ofservice. Should you encounter any problem, please give us an opportunity toaddress it before returning this Product. Most technical support questions canbe answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, pleasecontact WD at the applicable telephone number shown in the front of thisdocument. If you wish to make a claim, you should initially contact the dealerfrom whom you originally purchased the Product. If you are unable to contactthe dealer from whom you originally purchased the Product, please visit ourproduct support Web site at http://support.wdc.com for information on howto obtain service or a Return Material Authorization (RMA). If it is determinedthat the Product may be defective, you will be given an RMA number andinstructions for Product return. An unauthorized return (i.e., one for which anRMA number has not been issued) will be returned to you at your expense.Authorized returns must be shipped in an approved shipping container,prepaid and insured, to the address provided with your RMA number. IfCompliance and Warranty InformationibiUser Manual 33
following receipt of a qualifying claim under this warranty, WD or the dealerfrom whom you originally purchased the Product determines that your claim isvalid, WD or such dealer shall, at its discretion, either repair or replace theProduct with an equivalent or better Product or refund the cost of the Productto you. You are responsible for any expenses associated with a claim under thiswarranty. The benefits provided to you under this warranty are in addition toother rights and remedies available to you under the Australian Competitionand Consumer Act or the New Zealand Consumer Guarantees Act. Youroriginal box and packaging materials should be kept for storing or shippingyour WD product. To conclusively establish the period of warranty, check thewarranty expiration (serial number required) via http://support.wdc.com.Limited WarrantyWD warrants that the Product, in the course of its normal use, will for the termdefined below, be free from defects in material and workmanship and willconform to WD’s specification therefor. The term of your limited warrantydepends on the country in which your Product was purchased. The term ofyour limited warranty is for 2 years in the North, South and Central Americaregion, 2 years in the Europe, the Middle East and Africa region, and 2 years inthe Asia Pacific region, unless otherwise required by law. The term of yourlimited warranty period shall commence on the purchase date appearing onyour purchase receipt. WD may at its discretion make extended warrantiesavailable for purchase. WD shall have no liability for any Product returned ifWD determines that the Product was stolen from WD or that the asserteddefect a) is not present, b) cannot reasonably be rectified because of damageoccurring before WD receives the Product, or c) is attributable to misuse,improper installation, alteration (including removing or obliterating labels andopening or removing external enclosures, including the mounting frame, unlessthe product is on the list of limited user-serviceable products and the specificalteration is within the scope of the applicable instructions, as found at http://support.wd.com), accident or mishandling while in the possession of someoneother than WD. Subject to the limitations specified above, your sole andexclusive warranty shall be, during the period of warranty specified above andat WD’s option, the repair or replacement of the Product with an equivalent orbetter Product. The foregoing warranty of WD shall extend to repaired orreplaced Products for the balance of the applicable period of the originalwarranty or ninety (90) days from the date of shipment of a repaired orreplaced Product, whichever is longer.The foregoing limited warranty is WD's sole warranty and is applicable only toproducts sold as new. The remedies provided herein are in lieu of a) any and allother remedies and warranties, whether expressed, implied or statutory,including but not limited to, any implied warranty of merchantability or fitnessfor a particular purpose, and b) any and all obligations and liabilities of WD fordamages including, but not limited to accidental, consequential, or specialdamages, or any financial loss, lost profits or expenses, or lost data arising outof or in connection with the purchase, use, or performance of the Product,even if WD has been advised of the possibility of such damages. In the UnitedStates, some states do not allow exclusion or limitations of incidental orconsequential damages, so the limitations above may not apply to you. Thiswarranty gives you specific legal rights, and you may also have other rightswhich vary from state to state.Compliance and Warranty InformationibiUser Manual 34
Warranty Information (Australia/New Zealand)Nothing in this warranty modifies or excludes your legal rights under theAustralian Competition and Consumer Act or the New Zealand ConsumerGuarantees Act. This warranty identifies WD’s preferred approach to resolvingwarranty claims which is likely to be quick and simple for all parties.No other warranties either express or implied by law, including but not limitedto those contained in the Sale of Goods Act, are made with respect to theProduct. If you purchased your Product in New Zealand for the purposes of abusiness, you acknowledge and agree that the New Zealand ConsumerGuarantees Act does not apply. In Australia, our goods come with guaranteesthat cannot be excluded under the Australian Consumer Law. You are entitledto a replacement or refund for a major failure and compensation for any otherreasonably foreseeable loss or damage. You are also entitled to have thegoods repaired or replaced if goods fail to be of acceptable quality and thefailure does not amount to a major failure. What constitutes a major failure isset out in the Australian Consumer Law.Obtaining ServiceWD values your business and always attempts to provide you the very best ofservice. Should you encounter any problem, please give us an opportunity toaddress it before returning this Product. Most technical support questions canbe answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, pleasecontact WD at the applicable telephone number shown in the front of thisdocument. If you wish to make a claim, you should initially contact the dealerfrom whom you originally purchased the Product. If you are unable to contactthe dealer from whom you originally purchased the Product, please visit ourproduct support Web site at http://support.wdc.com for information on howto obtain service or a Return Material Authorization (RMA). If it is determinedthat the Product may be defective, you will be given an RMA number andinstructions for Product return. An unauthorized return (i.e., one for which anRMA number has not been issued) will be returned to you at your expense.Authorized returns must be shipped in an approved shipping container,prepaid and insured, to the address provided with your RMA number. Iffollowing receipt of a qualifying claim under this warranty, WD or the dealerfrom whom you originally purchased the Product determines that your claim isvalid, WD or such dealer shall, at its discretion, either repair or replace theProduct with an equivalent or better Product or refund the cost of the Productto you. You are responsible for any expenses associated with a claim under thiswarranty. The benefits provided to you under this warranty are in addition toother rights and remedies available to you under the Australian Competitionand Consumer Act or the New Zealand Consumer Guarantees Act. Youroriginal box and packaging materials should be kept for storing or shippingyour WD product. To conclusively establish the period of warranty, check thewarranty expiration (serial number required) via http://support.wdc.com.WarrantyWD warrants that the Product, in the course of its normal use, will for the termdefined below, be free from defects in material and workmanship and willconform to WD’s specifications. The term of your warranty is 2 years inAustralia and New Zealand, unless otherwise required by law. The term of yourCompliance and Warranty InformationibiUser Manual 35
warranty period shall commence on the purchase date appearing on yourpurchase receipt from an authorized distributor or authorized reseller. Proof ofpurchase shall be required to be eligible for this warranty and to establish thecommencement date of this warranty. Warranty service will not be providedunless the Product is returned to an authorized distributor, authorized reselleror regional WD return center where the Product was first shipped by WD. WDmay at its discretion make extended warranties available for purchase. WDshall have no liability for any Product returned if WD determines that theProduct was (i) not purchased from an authorized distributor or authorizedreseller, (ii) not used in accordance with WD specifications and instructions,(iii) not used for its intended function, or (iv) stolen from WD, or that theasserted defect a) is not present, b) cannot reasonably be rectified because ofdamage occurring before WD receives the Product, or c) is attributable tomisuse, improper installation, alteration (including removing or obliteratinglabels and opening or removing external enclosures, including the mountingframe, unless the product is on the list of limited user-serviceable products andthe specific alteration is within the scope of the applicable instructions, asfound at http://support.wdc.com), accident or mishandling while in thepossession of someone other than WD.PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALYFAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION,MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWERFAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THELOSS, CORRUPTION, DELETION ALTERATION OF DATA. NOTE THAT YOUSHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION ORALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UPANDPROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION ORALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THEPRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANYGENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.In Australia, if the Product is not of a kind ordinarily acquired for personal,domestic or household use or consumption, provided it is fair and reasonableto do so, WD limits its liability to replacement of the Product or supply ofequivalent or better Product.This warranty shall extend to repaired or replaced Products for the balance ofthe applicable period of the original warranty or ninety (90) days from thedate of shipment of a repaired or replaced Product, whichever is longer. Thiswarranty is WD’s sole manufacturer’s warranty and is applicable only toProducts sold as new.GNU General Public License (“GPL”)Firmware incorporated into this product may include third party copyrightedsoftware licensed under the GPL or Lesser General Public License (“LGPL”)(collectively, “GPL Software”) and not Western Digital’s End User LicenseAgreement. In accordance with the GPL, if applicable: 1) the source code forthe GPL Software may be downloaded at no charge from http://support.wdc.com or obtained on CD for a nominal charge from http://support.wdc.com or by calling Customer Support within three years ofthe date of purchase; 2) you may re-use, re-distribute, and modify the GPLSoftware; 3) with respect solely to the GPL Software, no warranty is provided,to the extent permitted by applicable law; and 4) a copy of the GPL is includedCompliance and Warranty InformationibiUser Manual 36
herewith, may be obtained at http://www.gnu.org, and may also be found at http://support.wdc.com.Modification of or tampering with the Software, including but not limited toany Open Source Software, is solely at your own risk. Western Digital is notresponsible for any such modification or tampering. Western Digital will notsupport any product in which you have or have attempted to modify theSoftware supplied by Western Digital.Third Party NoticesMPEG-2 - MPEG-LAANY USE OF THIS PRODUCT IN ANY MANNER OTHER THAN PERSONALUSE THAT COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEOINFORMATION FOR PACKAGED MEDIA IS EXPRESSLY PROHIBITEDWITHOUT A LICENSE UNDER APPLICABLE PATENTS IN THE MPEG-2PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM MPEG LA, LLC,6312 S. Fiddlers Green Circle, Suite 400E, Greenwood Village, Colorado 80111U.S.A.MPEG-4 Visual – MPEG-LATHIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENTPORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USEOF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THEMPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODINGMPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN APERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINEDFROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHERUSE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TOPROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAYBE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.H.264 AVC – MPEG-LATHIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSEFOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH ITDOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO INCOMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii)DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED INA PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEOPROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTEDOR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATIONMAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COMCompliance and Warranty InformationibiUser Manual 37
HEVC AdvanceCompliance and Warranty InformationibiUser Manual 38
IndexAActions - Add Content 11Add Content In Real Time 11Adding USB Content 10Additional Features & Functions 28App Permissions 28Auto Camera Backup - Mobile App 9BBackup - Mobile Device Camera 9Backup - USB Device 10Browser Compatibility 3CChange ibi Account Password - Mobile App 24Change ibi Account Password - Web App 25China RoHS, environmental compliance 30Compatibility with Internet Browsers 3Compliance, regulatory 30Connectors - Back Panel 4DDelete Share - Desktop App 16Delete Share - Mobile App 15Delete Share - Web App 15Deleting Content - Mobile App 14Deleting Content - Web App 14Desktop App Setup 7Device Owner - Remove 28Drag-and-Drop - Desktop App 12Drag-and-Drop - Web App 12Drive Handling Precautions 5EEdit ibi Account Name - Mobile App 23Edit ibi Account Name - Web App 25Edit Profile Picture - Mobile App 23Edit Profile Picture - Web App 25Environmental compliance, China RoHS 30Erase All Data & All Users - Mobile App 20Erase All Data & All Users - Web App 22FFCC Class B Information 32Firmware Version - Mobile App 19Firmware Version - Web App 21Front LED Description 3GGNU general public license 36GPL software 36HH.264 AVC - MPEG License Agreement 37Handling Precautions 5HEVC Advance 38IIC Statement 31ICES-3(B)/NMB-3(B) Compliance 32Internet Requirements 3Invite a User - Mobile App 18KKit Contents 2LLimited Warranty 34MMake Available Oine 11Manage Settings - Mobile App 28Managing Services 27Mobile App Setup 7Modifying Device Name - Mobile App 19Modifying Device Name - Web App 21MPEG-2 License Agreement 37MPEG-4 Visual - MPEG License Agreement 37OOperating System Compatibility 2PPorts - Back Panel 4Power Adapter Compatibility 28Power Connector 4Power Mode 30Precautions for Drive Handling 5Product Description 3Product Features 1Product Requirements 2RReboot Device - Mobile App 19Reboot Device - Web App 21Regulatory compliance 30Remove a Device Owner 28Remove User - Mobile App 18ibiUser Manual 39
Replace a WD Product 33Reset Button 4RMA 33SSafety compliance 30Searching Content 13Services 27Set Passcode for Mobile App 24Share Content - Desktop App 16Share Content - Mobile App 15Share Content - Web App 15Share Device - Mobile App 18Shut Down Device - Mobile App 20Shut Down Device - Web App 22Social and Cloud Import 10Software Set Up 6Software, GPL 36Sync Desktop Content 11Sync ibi Content 11Sync Online Cloud Content 10Sync to Ibi 11TTransfer USB Content 10UUSB Port 4, 5Users - Web App 21VView Content 13WWarranty Information 33–35WD Service, obtaining 33, 35Web App Setup 7Wi-Fi Compatibility 2ibiUser Manual 40
Information furnished by SanDisk is believed to be accurate and reliable; however,no responsibility is assumed by SanDisk for its use nor for any infringement ofpatents or other rights of third parties which may result from its use. No license isgranted by implication or otherwise under any patent or patent rights of SanDisk.SanDisk reserves the right to change specifications at any time without notice.SanDisk, the SanDisk logo and ibi are registered trademarks or trademarks ofWestern Digital Corporation or its affiliates in the U.S. and/or other countries. Allother marks are the property of their respective owners. Pictures shown may varyfrom actual product. Product specifications subject to change without notice.Android, Chrome, Google Drive and Google Play are trademarks of Google Inc.Apple, iPhone, Mac, OS X, macOS, Safari and Time Machine are trademarks of AppleInc., registered in the U.S. and other countries. App Store is a service mark of AppleInc. Dropbox and the Dropbox logo are trademarks of Dropbox, Inc. Firefox is aregistered trademark of the Mozilla Foundation. IOS is a trademark or registeredtrademark of Cisco in the U.S. and other countries and is used under license byApple Inc. Microsoft, Internet Explorer, OneDrive and Windows are either registeredtrademarks or trademarks of Microsoft Corporation in the United States and/orother countries. Samsung and Galaxy S are all trademarks or registered trademarksof Samsung Electronics Co., Ltd. Plex and Plex Media Server are trademarks of Plexand used under a license. Wi-Fi is a registered trademark of Wi-Fi Alliance.Bluetooth is a registered trademark of the Bluetooth Special Interest Group (SIG),Inc. As used for storage capacity, one gigabyte (GB) = one billion bytes and oneterabyte (TB) = one trillion bytes. Total accessible capacity varies depending onoperating environment.© 2018 Western Digital Corporation or its aliates. All rights reserved.Western Digital5601 Great Oaks ParkwaySan Jose, California 95119 U.S.A.4779-706005-A00_P5

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