VTech Telecommunications 80-9454-00 DECT 6.0 Cordless Telephone User Manual Part II

VTech Telecommunications Ltd DECT 6.0 Cordless Telephone Part II

Contents

User Manual Part II

DirectorySpeed dialThe telephone system has nine speed dial locations (2-9, 0) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries. The voicemail access number must be manually entered. In the directory, speed dial locations are indicated by their number on the bottom right hand corner of the entry.Assign a speed dial number1. When the telephone is idle, press MENU/SELECT. 2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.3. Press qCID or pDIR to scroll to Speed dial. Press MENU/SELECT.4. Press qCID or pDIR to choose your desired speed dial location (0 or 2-9), then press MENU/SELECT. The screen briefly shows Copy from Directory..., then displays the directory list.5. Press qCID or pDIR to scroll to the phone number you wish to assign to the selected speed dial location.6. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone and the screen returns to the speed dial list.-OR-1. When the telephone is idle, press and hold any dialing keys (0 or 2-9).2. Press qCID or pDIR to choose your desired speed dial location (0 or 2-9), then press MENU/SELECT. The screen briefly shows Copy from Directory..., then displays the directory list.3. Press qCID or pDIR to scroll to the phone number you wish to assign to the selected speed dial location.4. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone and the screen returns to the speed dial list. Add contact>Speed dial>2:Robert Brown 3:<Unassigned> Answering sys>Directory Speed dial locationRobert Brown888-883-24452Robert Brown888-883-2445p q2 Speed dial location65
DirectorySpeed dialAssign your voicemail speed dial numberTo assign your voicemail speed dial number to location 1, see page 18 or page 29.Reassign a speed dial number1. When the telephone is idle, press MENU/SELECT. 2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.3. Press qCID or pDIR to scroll to Speed dial. Press MENU/SELECT.4. Press qCID or pDIR to choose the location you wish to reassign, then press MENU/SELECT to show the directory entry.5. Press MENU/SELECT again. 6. Scroll to Change SD and then press MENU/SELECT. The screen briefly shows Copy from Directory..., then displays the directory list.7. Press qCID or pDIR to scroll to the phone number you wish to reassign to the selected speed dial location.8. Press MENU/SELECT to save the setting and return to the speed dial list. There is a confirmation tone. Copy fromDirectory...Robert Brown888-883-24452Linda Miller888-722-7702266
DirectorySpeed dialDelete a speed dial number1. When the telephone is idle, press MENU/SELECT.2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.3. Press qCID or pDIR to scroll to Speed dial. Press MENU/SELECT.4. Press qCID or pDIR to scroll to the location you wish to delete the speed dial number from, then:Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the displayed speed dial number. There is a confirmation tone and the screen shows Speed dial empty before returning to the speed dial list.-OR-i. Press MENU/SELECT to show the directory entry. ii. Press MENU/SELECT again.iii. Scroll to Clear SD and then press MENU/SELECT to delete the displayed speed dial number. There is a confirmation tone and the screen shows Speed dial empty before returning to the speed dial list.Make a call using speed dialWhen in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned location you wish to call.-OR-1. Press MENU/SELECT when in idle mode. 2. Press qCID or pDIR to scroll to Directory, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Speed dial, then press MENU/SELECT.4. Press qCID or pDIR to scroll to the desired location (0 or 2-9) and then press PHONE/FLASH or /SPEAKERSPEAKER on the handset, or /SPEAKERSPEAKER on the telephone base.Check your voicemail using speed dialWhen in idle mode, press and hold 1 to dial the voicemail number you have set. See page 18 or page 29 to set your voicemail speed dial number.•Speed dialemptyLinda Miller888-722-77022>2:<Unassigned> 3:<Unassigned>67
About caller IDThis product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You don’t subscribe to caller ID or call waiting services.There are fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. You can only view a maximum of 15 digits of every caller ID log entry. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 73).NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. •••CHRISTINE SMITH888-883-2445NEW10/1510:01AMCaller IDCHRISTINE SMITH888-883-2445NEW10/15 10:01 AM q68
Caller ID69Caller ID historyHow the caller ID history (caller ID log) worksThe telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other devices. If you answer a call before the information appears on the screen, it does not show in the caller ID log.NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name.Missed (new) call indicatorWhen a handset or the telephone base is in idle mode and has new or missed calls, its screen shows XX Missed calls. All new and missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the screen), the number of missed calls decreases by one. If you do not want to review the missed calls one by one, but still want to keep them in the caller ID log, you can press and hold OFF/CANCEL on the handset for four seconds when the handset is idle, or press and hold CANCEL on the telephone base for four seconds when the telephone base is idle. You will hear a confirmation tone. All the entries in the caller ID log become old (reviewed already), and the missed calls message goes away.Robert Brown888-883-2445NEW10/1509:30 AMRobert Brown888-883-244510/15 09:30NEWAMAMBASE6 Missed calls10/15MSG # 1p q10:01AM HANDSET 110/156 Missed calls10:01AM 10/15 HANDSET 1
Caller IDCaller ID operationMemory matchIf the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider. 70Chris888-883-2445NEW10/1510:01AMChris888-883-2445NEW10/15 10:01 AM q
Caller IDCaller ID operationReview the caller ID logReview the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.1. When the handset or the telephone base is in idle mode, press qCID to review the caller ID log in reverse chronological order starting with the most recent call. -OR- Review the caller ID log by pressing MENU/SELECT. Press qCID or pDIR to scroll to Caller ID log, then press MENU/SELECT twice to select Review.2. Press qCID or pDIR to scroll through the list.3. Press OFF/CANCEL on the handset or CANCEL on the telephone base to exit the caller ID log.You hear a double beep when the list reaches the beginning or end of the caller ID log. NOTE: Only one handset or the telephone base can review the caller ID log at a time. If another device tries to enter the directory or caller ID log, it shows Not available at this time.CHRISTINE SMITH SMITH888-883-2445NEW10:01AM10:01AM 10/15Caller’s nameCaller’s numberAppears if it is a new or missed call.Date of callTime of callCHRISTINE SMITH SMITH888-883-2445NEW10/15Date of callCaller’s nameCaller’s numberAppears if it is a new and missed call.Time of call Directory>Caller ID log Directory>Caller ID logp q71 HANDSET 16 Missed calls10:01AM 10/15AMBASE6 Missed calls10/15 10:01MSG # 1AMp q
Caller IDCaller ID operationView dialing optionsAlthough the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.While reviewing the caller ID log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.When the number is in the correct format for dialing, press PHONE/FLASH or /SPEAKERSPEAKER on the handset, or /SPEAKER on the telephone base to call the number.To save the number to the directory, see Save a caller ID log entry to the directory on the next page.Dial a caller ID log entry1. When in the caller ID log, press qCID or pDIR to browse.2. Press PHONE/FLASH or /SPEAKERSPEAKER on the handset, or /SPEAKER on the telephone base to dial the displayed entry.Delete caller ID log entriesTo delete an entry:Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the shown entry.To delete all entries:1. Press MENU/SELECT when in idle mode.2. Press qCID or pDIR to scroll to Caller ID log, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Del all calls, then press MENU/SELECT.4. When the screen shows Delete all calls?, press MENU/SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu.• 883-24451-883-2445888-883-24451-888-883-2445 883-24451-883-2445 888-883-24451-888-883-2445Press #Press 1 Review >Del all calls Review >Del all callsp q72
Caller IDCaller ID operationSave a caller ID log entry to the directory1. When in the caller ID log, press qCID or pDIR to browse.2. Press MENU/SELECT to select an entry.3. Press MENU/SELECT again to select Directory.4. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.Press qCID or pDIR to move the cursor to the left or right.Press MUTE/DELETE on the handset or X/DELETE on the telephone base to backspace and erase a digit.Press and hold MUTE/DELETE on the handset or X/DELETE on the telephone base to erase the entire entry.Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears).5. Press MENU/SELECT to move to the name. 6. When the screen displays EDIT NAME, use the dialing keys (page 60) to edit the name.Press qCID or pDIR to move the cursor to the left or right.Press MUTE/DELETE on the handset or X/DELETE on the telephone base to erase a character.Press and hold MUTE/DELETE on the handset or X/DELETE on the telephone base to erase all characters.Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).7. Press MENU/SELECT when done. The screen shows Saved.NOTES: You may need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers may appear with an area code that may not be necessary for local calls, or without a 1 that may be necessary for long distance calls (see View dialing options on page 72).If the caller’s name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lowercase. However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.•••••••••••73
Caller IDReasons for missing caller ID informationThere are occasions when other information or no information shows for various reasons:On-screen message ReasonPRIVATE NUMBER The caller prefers not to show the phone number.PRIVATE NAME The caller prefers not to show the name.PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message. 74
Call blockCall blockIf you have subscribed to Caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to:Numbers saved into the call block listIncoming calls without numbersThis feature is only available on the telephone base.When a call is blocked, you will hear a simulated busy tone for one ring cycle. You may pick up the call during the first ring or at the time when the simulated busy tone is playing. If you do not pick up the call, it will be disconnected.NOTE: The blocked calls are displayed as Blocked call in the caller ID log.••75Blocked call888-722-7702
Call blockCall blockAdd a call block entry1. When the telephone base is in idle mode, press MENU/SELECT.2. Press qCID or pDIR to scroll to Call block, then press MENU/SELECT.3. Press MENU/SELECT to choose Block list.4. Press qCID or pDIR to scroll to Add new entry, then press MENU/SELECT.5. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted.Press qCID or pDIR to move the cursor to the left or right.Press X/DELETE to erase a digit.Press and hold X/DELETE to erase all digits.Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).-OR-Copy a number from the redial list by pressing REDIAL/PAUSE then qCID, pDIR or pressing REDIAL/PAUSE repeatedly to locate the number. Press MENU/SELECT to copy the number.6. Press MENU/SELECT to move on to the name.The display shows Number already saved if the number is already in the call block list. You cannot save the same number twice.7. Use the dialing keys keys to enter a name (up to 15 characters) when prompted. Press a key repeatedly until the desired character shows on the screen.Press qCID or pDIR to move the cursor to the left or right.Press 0 to add a space.Press X/DELETE to erase a character.Press and hold X/DELETE to erase all characters.Press TONE to change the next letter to upper or lower case.8. Press MENU/SELECT to store your call block entry.••••••••••76>Block list Calls w/o nump q Caller ID log>Call blockp q Review>Add new entryp q
Call blockCall blockReview the call block list1. When the telephone base is in idle mode, press MENU/SELECT.2. Press qCID or pDIR to scroll to Call block, then press MENU/SELECT.3. Press MENU/SELECT again to choose Block list.4. Press MENU/SELECT again to choose Review.5. Press qCID or pDIR to browse through the call block entries.NOTE: Block list is empty appears if there are no call block entries.Save a caller ID log entry to call block list1. Search for the desired caller ID log entry (see Review the caller ID log on page 69).2. When the desired entry displays, press MENU/SELECT.3. Press qCID or pDIR to scroll to Call block, then press MENU/SELECT.4. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.Press qCID or pDIR to move the cursor to the left or right.Press X/DELETE on the telephone base to backspace and erase a digit.Press and hold X/DELETE on the telephone base to erase the entire entry.Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears).5. Press MENU/SELECT to move on to the name.6. When the screen displays EDIT NAME, use the dialing keys to edit the name.Press qCID or pDIR to move the cursor to the left or right.Press X/DELETE on the telephone base to erase a character.Press and hold X/DELETE on the telephone base to erase all characters.Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).7. Press MENU/SELECT when done. The screen shows Saved.••••••••77>Review Add new entryp q
Call blockCall blockEdit a call block entry1. Search for the desired call block entry (see Review the call block list on page 77).2. When the desired entry displays, press MENU/SELECT. The screen shows EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 4. 3. To edit the number:Use the dialing keys to enter digits.Press qCID or pDIR to move the cursor to the left or right.Press X/DELETE to erase a digit.Press and hold X/DELETE to erase all digits.Press and hold REDIAL/PAUSE to add a three-second dialing pause (a p appears).4. Press MENU/SELECT to move on to the name. The screen shows EDIT NAME along with the name to be edited. 5. To edit the name:Use the dialing keys to enter characters.Press qCID or pDIR to move the cursor to the left or right.Press X/DELETE to erase a character.Press and hold X/DELETE to erase all characters.6. Press MENU/SELECT to save the entry. The screen shows Saved.•••••••••78Salesman888-722-7702p qEDIT NUMBER888-722-7702_p qEDIT NUMBERTV Salesman_p q
Call blockCall blockDelete a call block entry1. Search for the desired call block entry (see Review the call block list on page 77).2. When the desired entry displays, press X/DELETE on the telephone base. 3. Press MENU/SELECT to confirm. The next entry displays. You cannot retrieve a deleted entry.NOTE: If the call block list is empty after an entry is deleted, the telephone base displays Block list is empty.Block calls without numberYou can use this feature to reject all incoming calls which are “out of area” or with numbers set to “Private”.1. When the telephone base is in idle mode, press MENU/SELECT.2. Press qCID or pDIR to scroll to Call block, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Calls w/o num, then press MENU/SELECT.4. Press qCID or pDIR to select Not block or Block, then press MENU/SELECT.>Not block Blockp q Block list>Calls w/o nump q79
Answering system settingsUse the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. If you turn off the answering system and you change any setting in the answering system setup menu, the answering machine automatically turns on again.1. When the device is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.AnnouncementYour outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.To play your current outgoing announcement:Using a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement. 4. Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT. Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement. 4. Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT. Play messages>Answering sys>AnnouncementDelete all old Record annc>Play annc Record annc>Play anncp q >Announcement Delete all oldp qAnswering system80
Answering systemAnswering system settingsTo record a new outgoing announcement:Using a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement.4. Press MENU/SELECT to select Record annc. The system announces, “Record after the tone. Press 5 when you are done.” 5. Speak towards the handset to record your announcement. Press 5 to end recording. Your recorded announcement plays.To listen to the recorded announcement again, scroll to Play annc and press MENU/SELECT. Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement.4. Scroll to Record annc and press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” 5. Speak towards the telephone base to record your announcement. Press 5 to end recording. Your recorded announcement plays. To listen to the recorded announcement again, scroll to Play annc and press MENU/SELECT. -OR-1. When the telephone base is in idle mode, press •/RECORD.2. Press qCID or pDIR to scroll to Announcement and press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” 3. Speak towards the telephone base to record your announcement. Press 5 to end recording. Your recorded announcement plays. >Record annc Play annc Play annc>Record anncp q81 Record memo>Announcementp q
Answering systemAnswering system settingsTo delete or reset your outgoing announcement:Using a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement.4. Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT.5. While the announcement is playing, press MUTE/DELETE to delete the announcement. The screen shows Annc. Deleted.-OR-1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement.4. Press qCID or pDIR to scroll to Reset annc, then press MENU/SELECT. The screen shows Reset to default annc?5. Press MENU/SELECT again to confirm. The screen shows Annc. reset to default.Using the telephone base:1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press MENU/SELECT again to select Announcement.4. Press MENU/SELECT again to select Play annc and play the announcement.5. While the announcement is playing, press X/DELETE to delete the announcement. The screen shows Annc. Deleted.When your announcement is deleted, the system answers calls with the default announcement described on page 80. You cannot delete the default announcement.82
Answering systemAnswering system settingsAnswer on/offUnless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.To turn the answering system on or off:Using a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Answer ON/OFF, then press MENU/SELECT.4. Press qCID or pDIR to highlight On or Off, then press MENU/SELECT to save the setting. You hear a confirmation tone. When the answering system is on, the handset shows ANS ON.Using the telephone base:Press /ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.” -OR-1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Answer ON/OFF, then press MENU/SELECT.4. Press qCID or pDIR to highlight On or Off, then press MENU/SELECT to save the setting. You hear a confirmation tone. NOTE: If the answering system is off and there is an incoming call, the system answers after ten rings and announces, “Please enter your remote access code.” For more information about remote access, see page 101.• Play messages>Answering sys Record memo>Answer ON/OFF ANSWER ON/OFF>On83
Answering systemAnswering system settingsVoice guideThis feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.This feature is only available in the telephone base.When the telephone base is in idle mode, press MENU/SELECT.Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.Press qCID or pDIR to scroll to Voice guide, then press MENU/SELECT.You hear a voice prompt “Hello! This voice guide will assist you with the basic setup of your answering system.“Set up your answering system by inputting designated numbers as instructed in the voice guide.NOTES:You can press CANCEL to quit the voice guide at any time.If the system does not receive any input, it will announce “Sorry, I still have not received any input. If you want to restart the voice guide, please enter the menu and select Voice guide under Answering system. Good bye.”After a power outage, the system prompts you to set the date and time. After the date and time setting is done or skipped, the system will prompt if you want to set up the answering system via voice guide. Press MENU/SELECT to start the setup.1.2.3.4.5.••• Answer ON/OFF>Voice guidep q Setup Ans sys...84
Answering systemCall screeningUse this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/FLASH on the handset, or /SPEAKERSPEAKER on the telephone base. To change the setting: Using a cordless handset or the telephone base:1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.4. Press MENU/SELECT to select Call screening.5. Press qCID or pDIR to choose On or Off. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone.NOTE: For more information on call screening, see page 92.Answering system settings Answer ON/OFF>Ans sys setup>Call screening# of rings CALL SCREENING>On Voice guide>Ans sys setupp q>Call screening# of ringsp q CALL SCREENING>Onp q85
Answering systemAnswering system settingsNumber of ringsYou can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. By default, the answering system answers an incoming call after four rings. To set the number of rings:Using a cordless handset or the telephone base:1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.4. Press qCID or pDIR to scroll to # of rings, then press MENU/SELECT. 5. Press qCID or pDIR to choose among 2, 3, 4, 5, 6 or Toll saver.6. Press MENU/SELECT to save the setting. You hear a confirmation tone.NOTES: If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail indicators on page 90.If you set the number of rings for the answering system as two or three rings, the caller ID announce feature may not have enough time to announce the caller’s full information.•• Call screening># of rings # OF RINGS>4 Call screening># of ringsp q # OF RINGS>4p q86
Answering systemAnswering system settingsRemote access codeTo access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19.To change the remote access code:Using a cordless handset or the telephone base:1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.4. Press qCID or pDIR to scroll to Remote code, then press MENU/SELECT.5. Use the dialing keys to enter a two-digit number. Press MUTE/DELETE on the handset or X/DELETE on the telephone base to backspace and delete a digit. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone. REMOTE CODE19 Answer ON/OFF>Ans sys setup Play messages>Answering sys Play messages>Answering sysp q Voice guide>Ans sys setupp q REMOTE CODE19 87
Answering systemAnswering system settingsMessage alert toneWhen the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.To change the setting:Using a cordless handset or the telephone base:1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.4. Press qCID or pDIR to scroll to Msg alert tone, then press MENU/SELECT.5. Press qCID or pDIR to choose On or Off. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone.NOTES:The message alert tone beeps only if all the conditions below are met: - Answering system is on. - Message alert tone setting is on. - There are new messages.To temporarily turn off the message alert tone, see page 93.••MSG ALERT TONE>On Remote code>Msg alert tone MSG ALERT TONE>Onp q Remote code>Msg alert tonep q88
Answering systemAnswering system settingsMessage recording timeYou can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting:Using a cordless handset or the telephone base:1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.3. Press qCID or pDIR to scroll to Ans sys setup, then press MENU/SELECT.4. Press qCID or pDIR to scroll to Recording time, then press MENU/SELECT.5. Press qCID or pDIR to choose 3 minutes, 2 minutes or 1 minute, then press MENU/SELECT to save the setting. You hear a confirmation tone.RECORDING TIME>3 minutes>Recording time Msg alert tone RECORDING TIME>3 minutesp q>Recording time Msg alert tonep q89
Answering systemAbout the answering systemAnswering system and voicemail indicatorsYour telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If and XX New messages show on the handset and the telephone base, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base (page 94).If and New voicemail display on the handset and the telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. NOTE: After reviewing all new messages, the number of old messages appears on the message counter.••90 HANDSET 1 1 New message10/1510:01AMANS ON
Answering systemAbout the answering systemUsing the answering machine and voicemail togetherYou can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.Message capacityThe answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.When there are new messages (including memos) on the answering system, the number of messages stored shows in the message counter.If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. Rec mem low displays on the device screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three minutes to record.” If the memory is full, the answering system announces, “Memory is full,” before message playback. The device screen displays Rec mem full in idle mode. Once the memory is full, you cannot turn the answering system back on if it has been turned off, nor can you record new messages until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory. 91
Answering systemAbout the answering systemVoice promptsThe system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screeningTo screen a call at the telephone base:If the answering system and call screening are on (see Call screening on page 85), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.Options while a message is being recorded:Press q/VOLUME/p on the telephone base to adjust the call screening volume.Press /PLAY/STOP or CANCEL to temporarily silence the call screening.Press /PLAY/STOP to temporarily turn on the call screening if call screening is set to off.Press /SPEAKERSPEAKER to answer the call.To screen a call at the handset:While a message is being recorded, the handset shows To screen call, press [SELECT]. Press MENU/SELECT to screen the call.Options while a message is being recorded:Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call screening volume.Press OFF/CANCEL to temporarily silence the call screening.Press MENU/SELECT to temporarily turn on the call screening if call screening is set to off.Press /SPEAKERSPEAKER to broadcast the announcement and the incoming message through the speakerphone. Press again to turn off the speakerphone.••••••••92
Answering systemAbout the answering systemCall interceptWhile screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH on the handset or /SPEAKERSPEAKER on the telephone base.Base ringerPress q/VOLUME/p on the telephone base to adjust the ringer volume when the telephone is not in use.You hear a sample of the ringer while adjusting the volume. The telephone base shows Ringer off when you set the volume to 0.Temporarily turning off the message alert toneIf the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except /HANDSET LOCATOR) temporarily silences the message alert tone. If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off. Only press X/DELETE a second time if you wish to erase all old messages in your answering system.The message alert tone resumes when you receive another message.93
Answering systemMessage playbackIf you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages by accessing the menu.When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record” before playback (see Message capacity on page 91).To listen to messages at the telephone base:Press /PLAY/STOP on the telephone base to listen to the messages. If there are new and old messages, press qCID or pDIR to select Play new msgs or Play old msgs, then press MENU/SELECT or /PLAY/STOP. If there are only new or only old messages, they will play automatically.-OR-1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press MENU/SELECT again to select Play messages.If there are new and old messages, press qCID or pDIR to select Play new msgs or Play old msgs, then press MENU/SELECT or /PLAY/STOP. If there are only new or only old messages, they will play automatically.The system announces the number of messages, then begins playback. The message sequence is shown on the telephone base. If there are no recorded messages, the telephone base shows No messages and you hear, “You have no message.”•••• >Play messagesAnswering sysp q>Play new msgs Play old msgs p qCharlie JohnsonNEW MSG #1/310:01AM10/15NEW3 New messagesYou have:94
Answering systemMessage playbackTo listen to messages on a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press MENU/SELECT again to select Play messages.If there are new and old messages, press qCID or pDIR to select Play new msgs or Play old msgs, then press MENU/SELECT. If there are only new or only old messages, they will play automatically.The system announces the number of messages, then begins playback. The message sequence is shown on the handset. If there are no recorded messages, the handset shows No messages and you hear, “You have no message.”Options during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base:Press q/VOLUME/p to adjust the message playback volume.Press /SKIP to skip to the next message.Press /REPEAT to repeat the message. Press twice to hear the previous message. Press X/DELETE to delete the message.Press /PLAY/STOP to stop the playback.Press /SPEAKERSPEAKER to stop playback. The screen shows Call back?, then press MENU/SELECT, or /SPEAKERSPEAKER to call back the caller if the caller’s number is available. If the dialing format used is not correct, then use the option below to choose the correct dialing format before calling back the caller.Press MENU/SELECT to pause playback and show the caller ID information if available. From here, you can press CANCEL to resume playback, or press # (pound key) repeatedly to show the desired dialing option (page 72), then press /SPEAKERSPEAKER to call back the caller. If you do not call back within ten seconds, message playback resumes automatically.•••••••••>Play new msgs Play old msgs ANS ON3 New messagesANS ONYou have: Charlie Johnson4-Repeat 6-SkipMSG# 1/310:01AMNEWANS ON95
Answering systemMessage playbackWhen messages are playing on the handset:Press qCID/VOLUME or pDIR/VOLUME to adjust the message playback volume.Press EQ to adjust the message playback audio quality. Press 6 to skip to the next message.Press 4 to repeat the message. Press twice to hear the previous message. Press MUTE/DELETE to delete the message.Press 5 or OFF/CANCEL to stop the playback.Press /SPEAKERSPEAKER to switch between speakerphone mode and handset mode.Press PHONE/FLASH to stop playback. The screen shows Call back?, then press MENU/SELECT, PHONE/FLASH, or /SPEAKERSPEAKER to call back the caller if the caller’s number is available. If the dialing format used is not correct, then use the option below to choose the correct dialing format before calling back the caller.Press MENU/SELECT to pause playback and show the caller ID information if available. From here, you can press # (pound key) repeatedly to show the desired dialing option (page 72), then press PHONE/FLASH to call back the caller. You can also press OFF/CANCEL to resume playback. If you do not call back within ten seconds, message playback resumes automatically.NOTE: The equalizer stays on the same settings until you change it by pressing EQ .•••••••••96
Answering systemMessage playbackDelete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base:1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”2. Press X/DELETE again. The system announces, “All old messages deleted.”-OR-1. Press MENU/SELECT when in idle mode to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys. Press MENU/SELECT.3. Press qCID or pDIR to highlight Delete all old, then press MENU/SELECT. The screen shows Delete all old messages?4. Press MENU/SELECT again to confirm. The screen displays Deleting... then All old msgs deleted! There is a confirmation tone.To delete all old messages on the handset:1. Press MENU/SELECT when in idle mode to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys. Press MENU/SELECT.3. Press qCID or pDIR to highlight Delete all old, then press MENU/SELECT. The screen shows Delete all old messages?4. Press MENU/SELECT again to confirm. The screen displays Deleting... then All old msgs deleted! There is a confirmation tone. Announcement>Delete all old Delete allold messages? Deleting... Announcement>Delete all oldp q Delete allold messages? Deleting...97
Answering systemRecording and playing memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.Record a memoUsing a cordless handset:1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys. Press MENU/SELECT.3. Press qCID or pDIR to highlight Record memo, then press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” You can record a memo for up to four minutes. 4. Speak towards the handset to record a memo.5. Press 5 to stop recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds. 5-StopRECORD MEMO... Play messages>Answering sys >Record memo Delete all old98
Answering systemRecording and playing memosUsing the telephone base:1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or pDIR to scroll to Answering sys. Press MENU/SELECT.3. Press qCID or pDIR to highlight Record memo, then press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” You can record a memo for up to four minutes. 4. Speak towards the telephone base to record a memo.5. Press 5 to stop recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds. -OR-1. When the telephone base is in idle mode, press •/RECORD.2. Press •/RECORD again or press MENU/SELECT to select Record memo. The system announces, “Record after the tone. Press 5 when you are done.” 3. Speak towards the telephone base to record a memo.4. Press 5 to end recording. The system announces, “Recorded.” The system does not save memos shorter than two seconds.Play back a memoPlay memos the same way as messages. See Message playback on page 94. Delete all old>Record memop q >Record memo Announcementp q99
Answering systemBase message counter displaysThe base message counter shows the total number of answering system messages. See the table below for other message counter displays.Message counter displays0No messages.1-99 Total number of messages and memos.- -The system is answering a call, or someone is trying to reach it remotely. The system is in program mode.Answering system100
Answering systemRemote accessYou can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely reach your answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 87 to change it).The system automatically announces the number of new or old messages (if any), and then begins to play them.3. You can also enter the following remote commands:Remote commands 1Press to listen to all messages.2Press to listen to new messages only.3Press to delete the current message (during playback).33 Press twice to delete all old messages.4Press to repeat the current message (during playback).5Press to stop any operation (including recording).*5Press to listen to a list of remote commands.6Press to skip to the next message (during playback).*7Press to record a new announcement.8 Press to end remote access (the call will be terminated).0Press to turn the answering system on or off.4. Hang up or press 8 to end the calls.•101
Answering systemRemote accessCut out and carry the remote access wallet card at the back of this user’s manual for quick reference.NOTES:If you do not enter a valid remote access code, the system answers the call automatically. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.If the memory is full, the answering system answers after ten rings and announces, “Memory is full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.•••102
Adding and registering handsets/headsets/speakerphonesYour telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80114, sold separately) or up to ten cordless handsets and two cordless headsets or speakerphones (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.To register a cordless headset or speakerphone to this telephone system, please refer to the corresponding user’s manual for details. To register a cordless handset, see below.The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12). Register a handset to the telephone base1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS, see manual.2. Put the handset you wish to register on the telephone base cradle.3. Both the handset and the telephone base show Registering... Please wait and the IN USE light on the telephone base turns on. HANDSET X Registered appears on both the handset and the telephone base screens (HANDSET represents the handset name, X represents the handset number). Both the handset and the telephone base beep and the IN USE light turns off. The handset is now registered with the telephone base. To register HS,see manual. Registering...Please wait HANDSET XRegisteredAppendix103
Appendix Adding and registering handsets/headsets/speakerphonesIf registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on both screens. The handset shows To register HS, see manual and the telephone base returns to idle mode. This may take up to five minutes to occur. Please start again from Step 1.NOTES: You cannot register a handset if any other system handset is in use.If you try to register more than 12 handsets to the telephone base, the telephone base shows Registration slots are full and sounds two beeps.••For registration, put the handset on the telephone base, not the handset charger.104
Appendix Deregistering handsetsYou may need to deregister your handsets if:You have 12 registered handsets and need to replace a handset.-OR-You wish to change the designated handset number of your registered handsets.You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.Please read carefully through all the instructions on this page before beginning the deregistration process.Deregister all handsets from the telephone baseIn addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base.1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration.2. Press and hold /HANDSET LOCATOR on the telephone base for about ten seconds (until the IN USE light starts to flash). The telephone base screen shows Registering... Please wait for five seconds, then it shows Deregister all devices? Release /HANDSET LOCATOR.3. Immediately press /HANDSET LOCATOR while the IN USE light is still flashing. (If the light stops flashing, start again with Step 1 above.)4. It takes up to ten seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display To register HS, see manual.5. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. NOTES:If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.You cannot deregister the handsets if any other system handset is in use.Even if the battery is depleted, you can still deregister the handsets by following the steps above. After the handset is charged for at least ten minutes, the screen shows To register HS, see manual.If in Step 2 above you already have 12 registered handsets, the telephone base shows Registration slots are full and sounds two beeps. Continue holding /HANDSET LOCATOR until Deregister all devices? displays.••••••105
Appendix Alert tones and lightsHandset screen iconsBattery status - battery is charging (animated display).Battery status - low battery (flashing); place the handset in telephone base or charger to recharge. Speakerphone - the speakerphone is in use.Ringer off - the handset ringer is off. New voicemail - you have new voicemail from your telephone service provider.ANS ON Answering system on - the answering system is turned on to answer calls. Message - new message in the built-in answering system.NEW New caller ID log - new and missed calls.MUTE MUTE - the handset microphone is off.Message counter - number of message playing/total number of messages.Telephone base screen iconsRinger off - the telephone base ringer is off. New voicemail - you have new voicemail from your telephone service provider.NEW New caller ID log - new and missed calls.Message counter - total number of messages.MSG # 1MSG # 1/2MSG# 1/310:01AMNEWANS ONMUTE10:21AM2/11MSG # 1NEWp q106
Appendix Alert tones and lightsHandset alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting. -OR-Call waiting tone. -OR-Error tone.Confirmation tone (three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.-OR-The handset has gone out of range from the base during a call.Four short beeps Low battery warning.Telephone base alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement.Indicates the start of message recording during call screening or the end of a message playback session. Two short beeps You are pressing q/VOLUME/p on the telephone base when the volume is already at its highest or lowest setting. -OR-Call waiting tone. -OR-Error tone.-OR-Registration slots are full.Confirmation tone (three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.Four short beeps Registration failure tone.Beeps every ten secondsMessage alert. 107
Appendix Alert tones and lightsLightsIN USEOn when the telephone base is in use, or when the answering system is answering an incoming call.On when a handset is being registered.Flashes quickly when there is an incoming call or when handsets are being deregistered.Flashes when another telephone is in use on the same line.••••CHARGE lightOn when the handset is charging in the telephone base or charger.Big lighted buttons/ANSWER ONOn when the answering system is on.Extra large display/PLAY/STOPOn when a message is playing.MUTEOn when the microphone is muted./SPEAKERSPEAKEROn when the speakerphone is on./SPEAKERSPEAKEROn when the speakerphone is on.Lighted display108
Appendix Screen display messagesScreen messagesBASE 0is callingThe telephone base is calling.Blocked call An incoming call is blocked.Block listis emptyThere are no block list entries.CalltransferredYou have transferred an outside call to another device.Caller ID logemptyThere are no entries in the caller ID log.Calling BASE 0The handset is calling the telephone base (for intercom calls).Calling HANDSET XThe handset or telephone base is calling another handset (for intercom calls).The telephone base is transferring an outside call to a handset.Call answered The answering system has answered an incoming call.Contact deleted A directory entry is deleted. Directory empty There are no directory entries.Directory full The directory is full. You cannot save any new entries unless you delete some current entries.Ended You have just ended a call.HANDSET Xis callingAnother system handset is calling.Incoming call There is a call coming in.Intercom The device is on an intercom call.Intercom ended The intercom call has just ended.INTERCOM TO: You have started the intercom process, and need to enter the number of the device you wish to call.Line in use An extension phone, or one of the devices is in use.Low battery The battery is low. You should charge the battery.Microphone ON Mute is off so the other party can hear your voice.Muted The microphone is off. The other party cannot hear you.New voicemail There are new voicemail messages from your telephone service provider.109
Appendix Display screen messagesScreen messagesNo battery The handset in the charger has no battery installed.No line There is no telephone line connection.No answer. TryagainThe device(s) you are trying to transfer a call to is out of range, off hook, or has no power.No caller info The caller information is unavailable.Number already savedThe telephone number you have entered is already in the directory or call block list.Not available at this timeSomeone else is already using the directory or caller ID log.No Incoming PTT The incoming PTT function is turned off. The handset will not receive PTT calls.Out of range OR No pwr at baseThe telephone base has lost power, or the handset is out of range.** Paging ** The cordless handset is paged by the telephone base.Paging all handsetsThe telephone base is paging all cordless handsets.Phone The handset is on a call.Place in charger The battery is very low. The handset should be charged.Quiet mode on QUIET mode is on.Quiet mode is off QUIET mode is turned off.Rec mem full The system recording time is full. Rec mem low The system recording time is low. Recording message The telephone is recording a message.Registering... Please waitThe handset is registering to the telephone base.Registeration slots are fullThe telephone base has the maximum of 12 handsets registered to it.Registration failed The handset registration is not successful.Ringer off The ringer is turned off.Ringer muted The ringer is off temporarily while the device is ringing.Saved An entry has been successfully saved in the directory.110
Appendix Display screen messagesScreen messagesSetup Ans sys... The telephone base is playing voice guide.Speaker The handset or telephone base speakerphone is in use.TRANSFER TO: You have started transferring a call, and need to enter the desired device number or choose all devices.To register HS, see manual.Screen display before handset registration.To screen call, press [SELECT]Press MENU/SELECT to activate call screening.Unable to call. Line in useFailed phone call (the telephone line is in use). Unable to call. Try againYou try to join a call when there are already four handsets on that call.You try to make an outside call when another device is transferring a call with the intercom feature.XX Missed calls There are new calls in the caller ID log.XX New messages There are new messages in the answering system.111
Appendix TroubleshootingIf you have difficulty with your phone please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.My telephone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure you plug the battery connector securely into the cordless handset.Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. See page 9 for details. Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.You may need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 9-10.I cannot get a dial tone.Try all the suggestions above.Move the cordless handset closer to the telephone base. You may have moved out of range.If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. If there is no dial tone on that other telephone either, thenthe telephone line cord may be defective: try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective,try using a different wall jack in your home to connect your CL83214/CL83314/CL83414 telephone, orcontact your telephone service provider (charges may apply).•••••••••••••112
Appendix TroubleshootingI cannot dial out.Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).My cordless handset isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You may have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Out of range OR No pwr at base appears on my cordless handset.Ensure you plug the telephone base in properly and the power is on.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the telephone base. You may have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.•••••••••••••113
Appendix TroubleshootingThe batteries do not hold a charge.If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off or blinking (page 116).Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 9 for details.You may need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on pages 9-10.I get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 8). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your phone to a higher location. The phone may have better reception in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).•••••••••••114
Appendix TroubleshootingI experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up.I hear other calls while using my phone.Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.My cordless handset does not ring when I receive a call.Make sure that the ringer is not off. Refer to Ringer volume on page 14 in this user’s manual. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.The cordless handset may be too far from the telephone base.Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.Remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord may be defective. Try installing a new line cord.•••••••••••••115
Appendix My calls cut in and out while I’m using my cordless handset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your telephone base to a higher location. The phone may have better reception when installed in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). The charge light is off or blinking.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.•••••••••Troubleshooting116
Appendix My caller ID isn’t working.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.The caller may be calling from an area that supports caller ID.Both your and the caller’s telephone service providers must use caller ID compatible equipment.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 8). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.System does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.Incomplete messages.If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.If the system’s memory becomes full during a message, the system stops recording and disconnects the call.If the caller’s voice is very soft, the system may stop recording and disconnect the call.Difficulty hearing messages.Press VOLUME/p to increase the telephone base speaker volume.Press pDIR/VOLUME to adjust the message playback volume on a handset.•••••••••••Troubleshooting117
Appendix TroubleshootingSystem does not answer after the correct number of rings.• Make sure that the answering system is on. ANS ON should show on the handset and the /ANS ON light on the telephone base should be on.• If toll saver is activated, the number of rings changes to two when you have new messages stored (pages 86).• If the memory is full or the system is off, the system will answer after ten rings.In some cases, the answering system is affected by the ringing system used by your telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 86). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.System does not respond to remote commands.• Make sure to enter your remote access code correctly (page 87).• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.• There may be interference on the phone line you are using. Press dialing keys firmly.System does not record messages.• Make sure the answering system is on. ANS ON should show on the handset and the /ANS ON light on the telephone base should be on.• Make sure the memory of the answering system is not full.•••118
Appendix TroubleshootingIf you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 86). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.System announces, “Time and day not set.”• You need to reset the system clock (page 15 or page 26).Outgoing announcement is not clear.• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or the telephone base.• Make sure there is no background noise (TV, music, etc.) while recording.New voicemail and show on the screens, and I don’t know why.• Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the screens, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.• Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 90). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.Press MENU/SELECT on your handset or base in idle mode, then enter 364# on the handset or base. You hear a confirmation tone.•••119
Appendix TroubleshootingI subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.Common cure for electronic equipment.If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed):Disconnect the power to the telephone base.Disconnect the cordless handset battery.Wait a few minutes.Connect power to the telephone base.Remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.••••••1.2.3.4.5.6.120
Appendix MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYou can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.Do not use excess water or cleaning solvents of any kind.••••••••Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords.121
Appendix Important safety informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments may include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, see the Troubleshooting section on pages 112-120 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 128-129. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in your user’s manual (pages 9-10). Do not burn or puncture batteries — they contain caustic chemicals.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.Caution: Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.••••••••122
Appendix Important safety informationEspecially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.•••••123
Appendix Important safety informationPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.ECO modeThis power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS124
Appendix 125FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaThe device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this telephone.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.
Appendix FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement:CAN ICES-3 (B)/NMB-3(B)••••126
Appendix California Energy Commission battery charging testing instructionsThis telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.To activate the CEC battery charging testing mode:1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.2. While you press and hold /HANDSET LOCATOR, plug the telephone base power adapter back to the power outlet.3. After about 20 seconds, when the IN USE light starts flashing, release /HANDSET LOCATOR and then press it again within two seconds.The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display To register HS, see manual. You hear a confirmation tone.When the phone fails to enter this mode, repeat the steps above.Note: The telephone base will be powered up as normal if you fail to press /HANDSET LOCATOR within two seconds in Step 3.To deactivate the CEC battery charging testing mode:1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal.2. Register the handsets back to the telephone base. See pages 103-104 for handset registration instructions.BC127
Appendix Limited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.What does this limited warranty cover?The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without valid proof of purchase (see item 6 on next page); orCharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.••••••••128
Appendix Limited warranty5. How do you get warranty service?To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.6. What must you return with the PRODUCT to get warranty service? You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.7. Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.•••129
Appendix Technical specificationsOperation Operating time*Talk time (cordless handset) Up to 7 hoursTalk time (cordless handset speakerphone) Up to 5 hoursStandby Up to 7 days* Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technologyThe AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Redefining long range coverage and clarityThis telephone base comes with an antenna which gives much better clarity and covers a longer range than before.HD audioHD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio.It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.Simulated full-duplex handset and base speakerphonesThe simulated full-duplex speakerphones on your handset and telephone base allow both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.RF frequency band 1921.536MHz - 1928.448MHzChannels 5Operating temperature 32°F - 122°F0°C - 50°CTelephone base voltage(AC voltage, 60Hz)96Vrms - 130VrmsTelephone base voltage(AC adapter output)6VDC @ 400mAHandset battery 2.4V 400mAh, 2xAAA Ni-MHCharger voltage(AC adapter output)6VAC @ 300mA130
Index131IndexAAlert toneshandset, 107telephone base, 107Announcement, 80Answer an incoming callduring an intercom call, 48during PTT, 56Answering calls, 34Answering system, 80–99Assign a speed dial number, 65Auto off, 35BBattery charging, 10Battery installation, 9Blind transfer, 43CCall blockblock calls without number, 79delete entries, 79edit entries, 78new entries, 75–76review entries, 77Call transfer, 49Caller ID (CID)add entries to call block list, 77–78add entries to phone directory, 73delete entries, 72dial entries, 72review entries, 71Caller ID announcehandset, 17telephone base, 28Chain dialing, 41–42Charger installation, 8Clear voicemail indicationhandset, 19telephone base, 30Clockhandset, 15telephone base, 26DDay and timehandset, 15telephone base, 26Deletea call block entry, 79a caller ID log entry, 72a directory entry, 63a speed dial number, 67Dialingfrom a record in the caller ID log, 72from the directory, 63Directorydial a number, 63edit entries, 64name search, 62new entries, 59Display dial, 63DSL, 3, 8EElapsed time, 34Ending a call, 35HHandsethandset locator, 45
Index132Indexquick reference guide, 1–3ringer tone, 14ringer volume, 14screen icons, 106temporary ringer silencing, 35voicemail indicator, 19HD audio, 130IImportant safety information, 122–123Installation, 7–12Intercom, 46–49LLast number redial, 36LCD language, 16, 27reset LCD language, 16, 27Lights, 108Limited warranty, 128–129MMaintenance, 121Make an outgoing call during PTT, 57Making calls, 34Memory match, 70Messagealert tone, 88counter display, 100playback, 94–97Mute, 40NNamesenter into directory, 76search, 62Number of rings, 86OOn-hook dialing (predialing), 34Outgoing announcement, 80PPaging tone, 45Phonebook, 58Power adapter, 8Predialing, 34Push-to-talk, 50–57QQuick reference guide, 1–6RReassign a speed dial number, 66Receiving calls, 34Recharging, 10Redial, 36–37Remote access, 101–102Ringer silencing, 35Ring tone optionshandset, 14telephone base, 25SSafety information, 122–124Screen display message, 109–111Speed dialdelete a number, 67edit a number, 66enter a number, 65
IndexIndex133TTechnical specifications, 130Telephone basequick reference guide, 4–6ringer tone, 25ringer volume, 25screen icons, 106voicemail indicator, 29Temporary ringer silencing, 35Timehandset, 15telephone base, 26Troubleshooting, 112–120VVisual message waiting indicatorhandset, 18telephone base, 29Voice announce caller IDtelephone base, 28Voice guide, 10, 84Voicemail, 18, 29, 90quick access, 66Voice prompts, 92Volume controlhandset, 14, 39, 95telephone base, 25, 39, 95WWall mount installation, 11Warranty, 128–129
Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone.Fold here.Cut along dotted line.Action Remote commandPlay all messages ..................1Play new messages ...............2Delete the message ..............3Delete all old messages .....33Repeat or go back .................4Stop ...............................................5Help menu .................................*5Skip the message ...................6Record announcement ........*7End remote access call ......8 (or hang up)Turn system off or on ..........0Call your phone number, then enter your two-digit access code (preset to 19).Models: CL83214/CL83314/CL83414Type: DECT 6.0 cordless telephone/answering system withDECT 6.0 cordless telephone/answering system with caller ID/call waiting© 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.Remote access wallet card
© 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1.0 AT&T 02/14.www.telephones.att.com

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