VTech Telecommunications 80-8587-00 1.9GHz DECT Cordless Base Unit User Manual 2085 manual

VTech Telecommunications Ltd 1.9GHz DECT Cordless Base Unit 2085 manual

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80 8587 00 User Manual

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User’s manualMS2085DECT 6.0 4-line cordedSmall Business Main Console

Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessaryHandset with coiled cord installedUser's manualConsole Two telephone line cords (4-conductor)Console power adapterQuick start guideUser’s manual MS2085DECT 6.0 4-line cordedSmall Business Main ConsoleQuick start guideMS2085DECT 6.0 4-line cordedSmall Business Main ConsoleEthernet cableWall mount bracketTwo telephone line cords (2-conductor)

Table of contentsUser’s manualMS2085DECT 6.0 4-line cordedSmall Business Main ConsoleGetting startedQuick reference guide .............................. 1Introduction.................................................... 4Planning your system................................ 5Installation...................................................... 6Table/desktop installation...................... 7Wall mount installation............................ 9To mount the console on the wall ................................................. 9Wall mount to tabletop installation................................................11Adding and registering desksets.......12To register a deskset to your MS2085 main console ........................12To register a cordless handset to your MS2085 main console .............13To register a cordless headset to your MS2085 main console ............14Deregistering cordless handset or cordless headset....................................12To deregister the cordless handset or headset from the MS2085 main console.......................................................15Adding a corded headset......................16To add a corded headset to the console.......................................................16System setup...............................................17Menu settings..........................................17Set extension number.........................18Unassign extension number.............19Prime line ..................................................20Line group.................................................21Set line mode..........................................22Set master.................................................23Network setup ........................................24Network info............................................26Ringer volume.........................................27Ringer tone...............................................28Delay ring..................................................29Set Date/Time.........................................30One Touch.................................................31Assign a one-touch entry..................31Review the one-touch entry ............33Edit the one-touch key:......................33Delete an one-touch key:..................34LCD Language.........................................35Area codes................................................36Key Tone ....................................................37LCD contrast ............................................37Dial mode..................................................38AUTO-MUTE ..............................................38Hold reminder .........................................39Voice announce......................................39Phone rename.........................................40Set default.................................................40Customer support .................................40Telephone operationTelephone basic operation...................41

Line indicators.........................................41Making a call............................................41On hook dialing (predialing)............42Using the speakerphone....................42Answering a call ....................................42Temporary ringer silencing...............42Redial...........................................................43Auto-redial................................................44Options while on calls............................45Call waiting...............................................45Volume control .......................................45Mute .............................................................46Temporary tone dialing ......................46Hold..............................................................47Switching between lines....................47Call privacy...............................................48Chain dialing............................................49Join a call in progress.........................50Conference calls ....................................50Intercom.........................................................52Make an intercom call to an extension...................................................52Answer an intercom call....................52End an intercom call............................52Answer an incoming call during an intercom call............................................52Call transfer .................................................53Blind transfer...........................................53Transfer a call and speak to the receiving party........................................54Answer a transferred call..................54Voice page....................................................55Page a single device............................55Page all devices.....................................55End a page ..............................................55DirectoryAbout the directory..................................56Capacity .....................................................56Create directory entries.........................57Create a new directory entry ..........57Review directory entries ....................57Search directory.........................................58Search by name .....................................58Dial, delete or edit entries....................59Display dial ...............................................59Delete an entry.......................................59Edit an entry ............................................59Caller IDAbout caller ID ...........................................60Information about caller ID with call waiting...............................................60Caller ID Information...............................61How the caller ID information (call log) works.......................................61Caller ID operation...................................62Memory match........................................62Missed (new) calls indicator.............62Review the caller ID information...62View dialing options.............................63Dial a call history entry......................63Delete entries..........................................63Save a call history entry to the directory.....................................................64Reasons for missing caller ID information...............................................65Answering systemAuto attendant setup (for answering system)................................66Announcement .......................................66Auto attendant on/off ........................66Auto attendant delay ..........................67Delete all central mailbox messages...................................................69Reset auto attendant...........................69Private mailbox setup .............................70Private mailbox on/off........................70Private mailbox delay..........................70Announcement .......................................70

Delete all private mailbox messages...................................................71Record memo..........................................71Call intercept...........................................72Answering system setup........................72Remote access code............................73Message alert..........................................73Message Length .....................................74Call screening..........................................74Record time..............................................74About the auto attendant.....................75Answering system capacity..............75Auto attendant operation .....................76Using the auto attendant .................76Auto attendant flow chart ................77Answering system operation...............78New message indication....................78Message playback.................................78Options during playback....................78Remote access............................................79Maintenance.................................................81Important safety information ..............82FCC part 68 and ACTA............................84FCC part 15..................................................85Limited warranty........................................86Technical specifications .........................88

1MENU/SELECTPress to enter the menu.While in the menu, press to select an item or save an entry or setting. Navigation keysWhile in menus, press or to scroll through the menus, highlight items or change settings. Press REPEAT to return to the previous menu.While entering names or numbers, press REPEAT or SKIP to move the cursor to the left or right. While playing back messages, press REPEAT once to repeat the message, or press REPEAT twice to hear the previous message, or press SKIP to skip to the next message. CANCELWhile in a menu, press to cancel an operation and exit the menu display.LINE 1-LINE 4 keysPress to make or answer a call on the desired line (pages 40-41). ANSWER ON keysPress to show the automatic answer options for that line ().MESSAGE WAITING indicatorOn when there are new or missed calls (page 61). CALL HISTORYPress to view caller ID information (page 61).DIRECTORYPress to view directory information ().DELETEWhile playing a message, press to delete the message (page 62).While reviewing the caller ID information, press to delete an individual entry (page 62). While predialing, press to delete digits (page 41).Getting startedQuick reference guide

Getting startedQuick reference guide2One-touch keys, EXT 1-16Press to intercom with the desired extension number (page 51).Press and hold to broadcast your voice to that extension (). Directory cardTo write names on the directory card, follow the steps below: Pull out the directory card. Write the information on the directory card.Replace the directory card and the plastic cover. 1.2.3.SPEAKERPress to turn on the speakerphone. Press again to turn it off (page 41).MIC

Getting startedQuick reference guide3AUTO REDIALPress repeatedly to view the last 10 numbers dialed (page 43). TRANSFERPress to transfer a call to an extension (page 53). MUTEDuring a call, press to mute the microphone (). During an incoming call, press to mute the ringer (page 41). S/VOLUME/TDuring a call, press to adjust the listening volume (page 44). During message playback, press to adjust the playback volume (page 77).FLASHDuring a call, press to answer an incoming call when you receive a call waiting alert (page 44).INTERCOMWhen in idle mode, press to initiate an intercom call (page 51). Main menuThe > symbol highlights a menu item.Main menuSystem SetupRingersSet Date/TimeOne TouchPhone SettingsRegistrationCustomer SupportUsing menusPress MENU/SELECT to show the first menu item, System Setup.Press or to scroll through menu items.Press MENU/SELECT to select or save changes to a highlighted menu item.Press CANCEL to cancel an operation, exit the menu display or return to the idle screen.Press /REPEAT to back up to the previous menu.••••••••••••MenuHEADSET When a corded headset is connected to the console, press to get a line, answer a call or hang up (pages 41-42). The red indicator is on when the headset is in use. CONFERENCEPress to add another extension or outside line to an existing call (pages 49-51).HOLDPress to place an outside call on hold (page 46).LOWERWhen assigning an One-touch key, press to store the number to the desired location..

4This AT&T Small Business System is expandable to a 16-extension telephone system, with a maximum of 15 MS2015 extension desksets and a MS2025 cordless telephone. This system is not compatible with any other AT&T 4-line small business telephones, except for the MS2015 and MS2025 telephones. The MS2085 telephone is hearing-aid compatible and can be connected to four incoming telephone lines. This telephone features a speakerphone for handsfree use and a headset jack compatible with most two-band 2.5mm headsets (sold separately). There are two additional ports, known as the LAN port and PC port. The Ethernet port allows the MS2085 telephone to connect with extension desksets via a router. The PC port is for connecting the telephone to another device such as a personal computer. The MS2085 console enables paging, intercom, and call transfers between system extensions and is capable of connecting three parties (two external lines and a system extension) in the same conference call. This telephone also features a 32-number one- and two-touch memory for faster dialing and has a directory that can store up to 50 additional numbers with names. This telephone has a caller ID feature that supports caller ID with call waiting service. Caller ID services are subscriber services available from many telephone service provider for a fee. The telephone can store up to 200 caller ID entries. Your MS2085 telephone also features a built-in digital answering system with a central and private mailbox each that can store approximately 60 minutes of messages, memos and conversations or a total of up to 99 messages. You can access the answering system from a remote non-system touch-tone telephone or from another system telephone. This MS2085 telephone is equipped to function as an Auto Attendant in a multi-telephone system. An Auto Attendant telephone can pick up and redirect incoming calls to other extensions in your telephone system. You can assign more than one Auto Attendant for your telephone system. For details, see the Auto attendant operation section (pages 59-63). This user’s manual contains detailed instructions for using your AT&T Small Business System MS2085 telephone. Please read this user’s manual before using this telephone.Getting startedIntroduction

5The MS2085 package includes only the telephone console. You have to purchase MS2015 extension deskset and/or MS2025 cordless handset separately to expand your system. To order them, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The MS2085 telephone can accommodate a maximum of 15 extension desksets and a cordless handset.NOTES:You must have modular telephone jacks and electrical outlets not controlled by wall switches near where you are installing the phones. The auto-attendant function is available only on MS2085 telephone. Assign a different system extension number EXT XX to each system telephone (see the EXTENSION NUMBER section on page XX). We recommend assigning EXT 11 to an auto-attendant telephone. Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work.•••Getting startedPlanning your system+06 1((%#0%'.+06 1((%#0%'.M2015M2085Console StationM2025Cordless handsetPhone lines Ethernet switch(up to 15 stations)

6Install the console close to the telephone jacks, a router and a power outlet not controlled by a wall switch. The telephone can be placed on a flat surface or vertically mounted on the wall (page XX). For optimum range and better reception, place the console in a central and open location.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filters between the telephone line cords and the telephone wall jacks (see page XX). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the consoledisplay - remove it before use.For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the console too close to:Communication devices such as television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of the washing machine or work bench.•••••••Getting startedInstallation

7Plug the end of the coiled handset cord into the HANDSET jack on the left side of the telephone. 1.Lift the kickstand as the arrows indicated below to detach it from the console. There are seven grooves designed to hold the console in different angles for maximum visibility. Snap the kickstand into the desired groove until it locks into place. 2.Install the telephone line cords and power adapter as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Option 1: To connect two 2-line wall jacks3.RouterLine 3/4 Line 1/2Plug the larger end of the consolepower adapter into an electrical outlet not controlled by a wall switch. If you have DSL high-speedInternet service, a DSL filter (not included) is required on each DSL line. The DSL filter must be plugged into the telephone wall jack.Plug one end of the Ethernet cable into the Ethernet jack at the back of the console.Plug the another end of the telephone line into a 2-line telephone wall jackPlug the other end of the Ethernet cable into a router Plug one end of the black telephone line cord into the L3/4 jack at the back of the console.Plug one end of the black telephone line cord into the L3/4 jack at the back of the console.Getting startedTable/desktop installationPlug the small end of the console power adapter into the power jack on the back of the console.

8Getting startedTable/desktop installationOption 2: To connect four single line wall jacksIMPORTANT INFORMATIONUse only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268.The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 1.2.Line 4RouterLine 2Line 3/4 Line 1/2Plug the larger end of theconsole power adapter into an electrical outlet not controlled by a wall switch. If you have DSL high-speedInternet service, a DSL filter (not included) is required on each DSL line. The DSL filter must be plugged into the telephone wall jack.Plug one end of the Ethernet cable into the Ethernet jack at the back of the console.Plug the another end of the telephone line into a 1-linetelephone wall jackPlug the other end of the Ethernet cable into a router Plug one end of the telephone line cord into the L1, L1/2, L3 and L3/4 jack at the back of the console.Plug the small end of the console power adapter into the power jack on the back of the console.The console takes at least one minute to start up.

9To mount the console on the wall:Lift the kickstand to detach it from the console, then snap it into the outermost groove until it locks into place. 2.Install the wall mount bracket to the console as shown below. Insert the upper tabs of the mounting bracket into the upper slots of the console.Press the lower tabs of the mounting bracket into the lower slots of the console until they lock into place. 3.Unplug the power adapter from the power outlet. Unplug the telephone line cords from the wall jacks (or DSL filters). Unplug the Ethernet cablefrom the router.Put the corded handset aside. Use a coin to rotate the handset tab 180 degrees. The protruding edge holds the corded handset when the phone is mounted on the wall. 1.2.Protruding edgeHandset tabGetting startedWall mount installation

10Getting startedWall mount installationRouterLine 1/2 Line 2 Line 3/4 Line 4Install the telephone line cords and power adapter as shown below. 4.To connect two 2-line wall jacks, refer to the Option 1: To connect two 2-line wall jacks illustration on page 7.Align the upper wall mounting hole on the back of the console with the upper tab of the standard wall plate. Make sure the lower wall mounting hole on the mounting bracket also aligns with the lower tab of the standard wall plate. Push the console down until it clicks securely in place.Bundle the telephone line cord and power adapter cord neatly with twist ties. 5.6.

11Getting startedWall mount installationWall mount to tabletop installationTo change the console from the wall mount position to tabletop position, follow the steps below.If the telephone line cords and power adapter cord are bundled, untie them first. Push the console up to remove it from wall. Unplug the telephone line cords (or DSL filters) from the wall. Unplug the power adapter from the power outlet. Unplug the Ethernet cable from the router.See Table/desktop installation. on pages 7-8.1.2.3.

12Your telephone can support up to 15 desksets. The desksets must be registered to the console before use. You must register each deskset separately.Make sure your deskset is installed properly. Start registration when the deskset screen shows IP obtained: XXX.XXX.X.X Press SELECT to proceed.To register a deskset to your MS2085 main consoleThe deskset shows IP obtained: XXX.XXX.X.X Press SELECT to proceed.before you begin registration. On the main console, press MENU/SELECT.The deskset screen displays Enter the name of theConsole that this phone is connected to. Then the screen displays Console’s name:Use the dialing key on the deskset to enter the name of Console.Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press /REPEAT or /SKIP to move the cursor left or right.Press MENU/SELECT to save. The deskset screen displays Connecting to Console X... (Console Xrepresents the deskset name).It takes up to 60 seconds to complete the registration. You hear a confirmation tone when the registration is successful. The console shows Desksetis connected to Console X and the deskset shows Deskset X (Deskset X represents the deskset name). Press any key on the deskset to confirm. The deskset screen displays Please set and extension number to this phone.Press /REPEAT or /SKIP to choose the desired extension number. The extension ranges from 11to 26.Press MENU/SELECT to confirm. You hear a confirmation tone.NOTE: If the registration is not successful, the console screen displays Deskset cannot connect to Console X with an error tone, the deskset screen displays Check Console in idle screen. Try the registration process again. 1.2.3.4.•••5.6.7.8.9.IP obtained:XXX.XXX.X.XPress SELECTTo proceedL1 L2 L3 L4Enter the name ofthe Console thatthis phone isconnected to.L1 L2 L3 L4Console’s name:_L1 L2 L3 L4Connecting toConsole X...L1 L2 L3 L4Deskset is connected toConsole XL1 L2 L3 L4Please set anextension numberto this phoneL1 L2 L3 L4Set Ext no. 11L1 L2 L3 L4Getting startedAdding and registering desksets

13Getting startedAdding and registering a cordless handsetYou can add a new handset (MS2025, purchased separately) to your telephone system, but it must be registered with the MS2085 main console before use. When first purchased, the expansion handset shows Choose Handset in Registration at base menu. And put handset on cradle to register. If the handset does not have enough power to proceed with the registration, you need to charge the new handset for at least five minutes (see Battery installation and charging in the cordless handset manual). Start registration when the handset screen shows Choose Handset in Registration at base menu.And put handset on cradle to register. To register a cordless handset to your MS2085 main consoleMake sure the cordless handset is out of the charger and the screen shows Choose Handset inRegistration at base menu. And put handset oncradle to register.On the MS2085 main console, press MENU/SELECT.Scroll down to Registration and press MENU/SELECT.Press MENU/SELECT again to select Handset. The MS2085 main console screen shows Registering handset... (Put handset on cradle to start).Place the unregistered cordless handset into the charger. The handset beeps once and begins registering to the MS2085 main console. It takes up to 60 seconds to complete the registration. There is a beep sound when the registration is successful. The MS2085 main console shows Handset registered and then the handset shows Handset X (Handset Xrepresents the handset name). NOTES:If the registration is not successful, the MS2085 main console screen displays Registration failed with an error tone. To reset the handset, remove the handset from the cradle. Try the registration process again. Make sure to remove all unregistered system handsets or cordless headset from the cradles before registering a new handset. 1.2.3.4.5.1.2.System SetupRingersSet Date/timeOne TouchPhone Settings>RegistrationCustomer SupportL1 L2 L3 L4Registration>HandsetDECT HeadsetL1 L2 L3 L4Registeringhandset...(Put handset oncradle to start)L1 L2 L3 L4

14You can use this phone handsfree when you register a DECT 6.0 cordless headset to the MS2085 main console. You can only register one cordless headset to the MS2085 main console. The cordless headset must have a charged battery. Make sure the headset battery is properly installed. The telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets.To register a cordless headset to your MS2085 main console Place the headset in the headset charger and allow it to charge for at least five minutes before beginning registration. Make sure the headset is out of the headset charger before you begin registration.On the MS2085 main console, press MENU/SELECT.Scroll down to Registration and press MENU/SELECT.Set your headset to discoverable mode, refer to the user’s manual of your headset for instructions.Press or to scroll to DECT Headset then press MENU/SELECT. The MS2085 main console shows Registering DECT Headset... It takes up to 60 seconds to complete the registration.The MS2085 main console shows DECT Headset registered and you hear a confirmation tone when the registration is successful.Refer to the user’s manual of your cordless headset for more details on registration. For a list of compatible DECT 6.0 cordless headset, visit www.telephones.att.com/headsets.1.2.3.4.5.6.RegistrationHandset>DECT HeadsetDeregistrationL1 L2 L3 L4RegisteringDECT headset...L1 L2 L3 L4System SetupRingersSet Date/timeOne TouchPhone Settings>RegistrationCustomer SupportL1 L2 L3 L4Getting startedAdding and registering a cordless headset

15You may need to deregister your cordless handset or headset when you have a registered handset or headset and need to replace one. Please read all the instructions on this page before beginning the deregistration process.Please make sure the telephone system is not in use before deregistration.To deregister the cordless handset or headset from the MS2085 main consoleOn the console, press MENU/SELECT.Scroll down to Registration and press MENU/SELECT.Scroll down to Deregistration and press MENU/SELECT.Press MENU/SELECT.Press MENU/SELECT to choose Handset.-OR-Press or to choose DECT Headset.The console screen shows Deregister Handset? Press <SELECT> to confirm if you selected HANDSET, or Deregister DECT Headset? Press <SELECT> to confirm if you selected DECT Headset.Press MENU/SELECT to confirm.The console shows Deregistering. It takes up to 10 seconds to complete the deregistration. If you are deregistering the cordless handset, the console shows Handset deregistered and a confirmation tone when the deregistration is successful.If you are deregistering the DECT headset, the console shows DECT Headset deregistered and a confirmation tone when the deregistration is successful.NOTES: If the deregistration process is not successful, you might need to reset the system and try again. To reset, you can press CANCEL on the console. You can also reset the console by unplugging the power from the console and plugging it back in.To register a cordless handset again, refer to the registration information on page 13.To register a cordless headset again, refer to the registration information on page 14.1.2.3.4.5.6.7.••1.2.3.RegistrationHandset>DECT HeadsetDeregistrationL1 L2 L3 L4DeregisterHandset?Press <SELECT>to confirmL1 L2 L3 L4Degistration>HandsetDECT HeadsetDeregistrationL1 L2 L3 L4Getting startedDeregistering cordless handset or cordless headset

16You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a headset, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. See page 44 for instructions on using the corded headset with this telephone. Plug a 2.5 mm headset into the HEADSET jack on the side of the console.Side view of the consoleNOTE: If you have corded and cordless headsets connected to your console, theIf you have corded and cordless headsets connected to your console, the HEADSETbutton only controls the corded headset. To add a corded headset to the consoleGetting startedAdding a corded headset

17Menu settingsUse this menu to change the telephone system settings.Press MENU/SELECT when in idle mode (when the telephone is not in use)telephone is not in use) is not in use) to enter the main menu.Press or to scroll to the feature to be changed.to scroll to the feature to be changed. The > symbol indicates the selected menu item. Press MENU/SELECT to select the menu item.Press CANCEL to exit setup without making changes. NOTE: Press CANCEL to cancel an operation, exit the menu display, or return to idle mode.1.2.3.4.Getting startedSystem setup

18Set extension numberEach individual phone in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup.To change the extension number:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Set Ext. No. then pressMENU/SELECT.The screen displays Set Ext No. Press /REPEAT or/SKIP to choose the desired extension number (11-26).Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.NOTES:If the extension number is already being used, the screen displays Extension number already in use briefly and you hear an error tone.If you want to assign an extension number that is already being used, see Unassign extension number on page 19 to replace the number.1.2.3.4.5.1.2.>System SetupRingersSet Date/timeOne TouchPhone SettingsRegistrationCustomer SupportL1 L2 L3 L4System Setup>Set Ext No.Unassign Ext No.Prime LineLine GroupSet Line ModeSet MasterL1 L2 L3 L4Set Ext No. 11L1 L2 L3 L4Getting startedSystem setup

19Unassign extension numberYou can unassign an extension number that is already being used from the telephone system to make it available for other desksets.To unassign an extension number:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Set Ext. No. then pressMENU/SELECT.The screen displays Unassign Ext No. Press /REPEAT or /SKIP to choose the desired extension number (11-26) and then press MENU/SELECT.The screen displays Unassign Ext No. XX from phone: Deskset X? Press MENU/SELECT to confirm. There is a confirmation tone. The screen displays Extension No. XX is available for use now.1.2.3.4.5. Unassign Ext No. 11L1 L2 L3 L4System SetupSet Ext No.>Unassign Ext No.Prime LineLine GroupSet Line ModeSet MasterL1 L2 L3 L4Unassign Ext No. XX from phone:Deskset X?L1 L2 L3 L4Extension No. XXis availablefor use now.L1 L2 L3 L4Getting startedSystem setup

20Getting startedSystem setupPrime lineUse this feature, also known as automatic line selection, to choose which line is automatically selected each time you lift the handset, press SPEAKER or HEADSET (if a headset is connected) to make an outside call.To set the prime line:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Prime Line then pressMENU/SELECT.Press or to choose the desired line and then press MENU/SELECT.NOTE: If you choose the line that is not connected to theIf you choose the line that is not connected to the telephone wall jack, the console main console displays No line connects to Line X. But settings will still be saved. and you hear a notification tone.1.2.3.4.System SetupSet Ext No.Unassign Ext No.>Prime LineLine GroupSet Line ModeSet MasterL1 L2 L3 L4Prime Line>Line 1Line 2Line 3Line 4AutoL1 L2 L3 L4

21Getting startedSystem setupLine groupYou can set an extension or several extensions to receive incoming calls from a specific telephone line. Extensions that have not been selected will not ring when there is an incoming call from that specific line. When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Line Group then pressMENU/SELECT.Press or to choose the desired line and then press MENU/SELECT.The screen displays Set Ext to Ring. Press or to scroll to the desired extension, then press MENU/SELECT.Repeat this step until all desired extensions are selected. The extensions marked with a tick will ring when there is an incoming call from the line chosen in Step 4.The extensions not marked with a tick will not ring when there is an incoming call from the line chosen in Step 4, unless the caller tries to reach the extension by entering that specific extension number while playing the auto attendant announcement (see Auto attendant on page 65).Press or scroll to DONE then pressMENU/SELECT to save the setting. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.••6.System SetupSet Ext No.Unassign Ext No.Prime Line>Line GroupSet Line ModeSet MasterL1 L2 L3 L4Line Group>Line 1Line 2Line 3Line 4L1 L2 L3 L4Set Ext to Ring>Administrat...11 9Engineering 12 9Marketing 13 9Shipping 14Accounting 15DoneL1 L2 L3 L4

22Getting startedSystem setupSet masterThis telephone serves as a main console by default. You can change it to function as a deskset by following the steps below. When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Set Master then pressMENU/SELECT.The screen displays Set Phone As. Press or to scroll to Master Console or Deskset.Press MENU/SELECT to save the setting. There is a confirmation tone. To exit without making changes, press CANCEL.If you choose Master Console, the screen displays System desksets can link to this phone. Please connect PSTN lines to phone jacks. Then returns to previous menu. If you choose Deskset, the screen displays Thisphone can link to a master console. Please do NOT connect ant PSTN lines to phone jack.Refer to Adding and registering desksets on page 12 for instructions on registering this phone to a MS2085 console.1.2.3.4.5.••System SetupSet Ext No.Unassign Ext No.Prime LineLine GroupSet Line Mode>Set MasterL1 L2 L3 L4Set Phone As>Master ConsoleDesksetL1 L2 L3 L4System desksetscan link tothis phone.Please connectPSTN lines tophone jacks.L1 L2 L3 L4This phone canlink to amaster console.Please do NOT connect ant PSTN lines to phone jack.L1 L2 L3 L4

23Getting startedSystem setupNetwork setupThe main console must have an IP address locating its connection with the router/SIP server. You can set the console to obtain IP from a DHCP server or assign a specific IP on your own. To enable the Auto set IP:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Network Setup then pressMENU/SELECT.Press or to scroll to Auto set IP then press MENU/SELECT.Press or to scroll to Yes then press MENU/SELECT.The screen displays Obtain IP from DHCP server?Press MENU/SELECT to save the setting. There is a confirmation tone. The screen displays Obtaining IP from DHCP server Please wait... The process takes up to one minute.There is a confirmation tone when the IP is successfully assigned. The screen displays IP obtained: XXX.XXX.X.X Check network info?Press MENU/SELECT to read the network info, or press CANCEL to return to the main menu.If the IP did not successfully retrieved, the screen displays Unable to obtain IP. Please check DHCP server. briefly, and then Set static IP to this extension? You may press MENU/SELECT to enter the Static IP setting.1.2.3.4.5.6.7.8.•System SetupUnassign Ext No.Prime LineLine GroupSet Line ModeSet Master>Network setupL1 L2 L3 L4Network setup>Auto set IPSet static IPL1 L2 L3 L4Auto Set IP>YesNoL1 L2 L3 L4Obtain IP fromDHCP server?L1 L2 L3 L4IP obtained:192.168.1.3Checknetwork info?L1 L2 L3 L4

24Getting startedSystem setupIf you want to switch from Auto set IP to Set static IP, you have to change disable the auto IP setting first. To disable the Auto set IP:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Network Setup. Press MENU/SELECT.Press or to scroll to Auto set IP. Then press MENU/SELECT.Press or to scroll to No. Press MENU/SELECT. The main consoleTo enable the Static IP:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Network Setup. Press MENU/SELECT.Press or to scroll to Static IP. Then press MENU/SELECT.The screen displays Enter static IP.Use the dialing keys to enter a specific IP. Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press /REPEAT or /SKIP to choose Add dot,then press MENU/SELECT to add a dot.to add a dot..Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT.There is a confirmation tone when a valid IP is entered. The screen displays IP obtained: XXX.XXX.X.X Check network info? Press MENU/SELECT to read the network info, or press CANCEL to return to the main menu.If the IP entered is invalid, the screen displays IP is invalid. briefly and then returns to the Enter static IP screen.1.2.3.4.5.1.2.3.4.5.6.•••7.•Network setup>Auto set IPSet static IPL1 L2 L3 L4Auto Set IPYes>NoL1 L2 L3 L4DHCP disabled.Please set staticIP to thisextension nowL1 L2 L3 L4Enter static IP192.168.1._L1 L2 L3 L4Network setupAuto set IP>Set static IPL1 L2 L3 L4

25Getting startedSystem setupNetwork infoUse this feature to view the information of IP address, subnet mask, router/gateway, DNS servers, DHCP server of the telephone system.To check the network information:When the console is idle, press MENU/SELECT.Press MENU/SELECT to choose System Setup.Press or to scroll to Network Info. Press MENU/SELECT.Press or to browse through the network information.1.2.3.4.System SetupPrime LineLine GroupSet Line ModeSet MasterNetwork setup>Network InfoL1 L2 L3 L4Network InfoIP address:192.168.1.3Subnet mask:255.255.255.0Router/Gateway:192.168.1.1L1 L2 L3 L4Network InfoDNS servers:61.10.128.1213.180.10.1DHCP enabled:YesDHCP server:L1 L2 L3 L4Network InfoDHCP enabled:YesDHCP server:192.168.1.1IP lease date:08/22 12:50 AML1 L2 L3 L4

26Telephone settingsTelephone setupRinger volumeUse this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the console screen. The MS2085 console stores the volume setting for all lines. When the console is idle, press MENU/SELECT.Press or to scroll to Ringers then pressMENU/SELECT.Press MENU/SELECT again to select Ringer volume.Press , ,or VOLUME on the console to adjust the ringer volume. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.NOTE: The ringer volume also determines the ringer volume for intercom calls (page 51). If the console ringer volume is set to off, that console is silenced for all incoming calls, including intercom calls.1.2.3.4.5.Ringer VolumeL1 L2 L3 L4System Setup>RingersSet Date/timeOne TouchPhone SettingsRegistrationCustomer SupportL1 L2 L3 L4Ringers>Ringer VolumeRinger ToneDelay RingL1 L2 L3 L4

27Telephone settingsTelephone setupRinger toneUse this feature to choose one of the ten ringer tones for incoming calls. You can choose different ringer tones for different lines so you can easily identify which line is calling.When the console is idle, press MENU/SELECT.Press or to scroll to Ringers then pressMENU/SELECT.Press or to scroll to Ringer tone then pressMENU/SELECT.Press or to select the desired line(Line 1, Line 2, Line 3 or Line 4).Press or to select a desired ringer tone. Repeat steps 4-5 above to choose ringer tones for other lines if desired.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.NOTE: If you turn off the ringer volume, you will not hear ringer tone samples. 1.2.3.4.5.6.7.RingersRinger Volume>Ringer ToneDelay RingL1 L2 L3 L4Ringer Tone>Tone 1Tone 2Tone 3Tone 4Tone 5Tone 6L1 L2 L3 L4Ringer Tone>Line 1Line 2Line 3Line 4L1 L2 L3 L4

28Telephone settingsTelephone setupDelay ringUse this feature to set the length of time before anincoming call will ring.When the console is idle, press MENU/SELECT.Press or to scroll to Ringers then pressMENU/SELECT.Press or to scroll to Delay ring then pressMENU/SELECT.Press or to select a desired line (Line 1, Line 2,Line 3 or Line 4).Press or to scroll to the desired time (2 seconds to 30 seconds).Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.6.RingersRinger VolumeRinger Tone>Delay RingL1 L2 L3 L4Delay Ring>Line 1Line 2Line 3Line 4L1 L2 L3 L4Delay Ring2 secondsL1 L2 L3 L4

29Telephone settingsTelephone setupSet Date/TimeThe answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.Follow the steps below to set the month, day, year and time:When the console is idle, press MENU/SELECT.Press or to scroll to Set Date/Time then pressMENU/SELECT.Press or to scroll to Date and time then pressMENU/SELECT.Use the dialing keys to enter the day, month and year.Press MENU/SELECT to move to the time editing. Use the dialing keys to enter the hour and minute. Press /REPEAT or /SKIP to select AM or PM, orpress 2 for AM or 7 for PM.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.NOTES:The time is in a 12-hour format. If you set an invalid time, you will hear an error tone after pressing MENU/SELECT to save the setting. If the date and time are not set when a message is recorded, the system does not display date and time on the screen while playing messages.1.2.3.4.5.6.7.8.1.2.Set Date12/ -- /--MM/DD/YYL1 L2 L3 L4System SetupRingers>Set Date/timeOne TouchPhone SettingsRegistrationCustomer SupportL1 L2 L3 L4Set Time--:-- /--L1 L2 L3 L4

30Telephone settingsTelephone setupOne TouchThis telephone has 32 one-touch locations (speed dial locations) where you can store the phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location.You can access the first 16 locations using only the one-touch buttons. To access the remaining 16 locations, press LOWER and then the one-touch button for the desired location. You might wish to write the names or telephone numbers of the one-touch entries on the directory card, using the light gray spaces for the first 16 locations and the white spaces for the second 16 locations.Assign a one-touch entryUse the following steps to program the one-touch keys.When the console is idle, press MENU/SELECT.Press or to scroll to One Touch then pressMENU/SELECT.Press or to scroll to Program then pressMENU/SELECT.The screen displays Enter Number.Use the dialing keys to enter a telephone number (up to 24 digits). Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press or to choose Add Pause, then press MENU/SELECT. A P appears on the screen.Store a signal for switching to temporary tone signalling. If you have dial pause (rotary) service, this signal is required for some special services. Press or to choose Add Tone, then press MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.1.2.3.4.5.•••••System SetupRingersSet Date/time>One TouchPhone SettingsRegistrationCustomer SupportL1 L2 L3 L4One TouchView>ProgramL1 L2 L3 L4Enter Number_Select to:Add FlashL1 L2 L3 L4Press a1-touch keyto save thenumberL1 L2 L3 L4One Touch #1818002223111 EditL1 L2 L3 L4

31Telephone settingsTelephone setupAssign a one-touch entry (continued)You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add Flash, then press MENU/SELECT. A F appears on the screen. Continue storing the number as usual.Press or to choose Done then press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press or to choose CANCEL then press MENU/SELECT,or press CANCEL to previous menu.The screen displays Press a 1-touch key to save the number.Press the desired one-touch key to store a the telephone number in the upper location. -OR-Press LOWER, then press the desired one-touch key to store the telephone number in the lower location.Press or to choose Done, then press MENU/SELECT to save the setting.The screen displays Number saved to 1-touch key briefly, and then One Touch #XX (X represents the one-touch location) and the telephone number.NOTE: If the one-touch location already has an assigned number, the screen displays Replace 1-touch key memory? Press MENU/SELECT to replace the old number with the new one.•6.7.8.9.10.

32Telephone settingsTelephone setupReview the one-touch entryWhen the console is idle, press MENU/SELECT.Press or to scroll to One Touch then pressMENU/SELECT.Press or to scroll to View then pressMENU/SELECT.Press or to scroll to the desired one-touch location.The screen displays the One-touch location number, the telephone number.To dial a one-touch entryWhen the console is idle, press the one-touch button for the destination party in the upper location.-OR-When the console is idle, press LOWER, then press the one-touch button for the destination party in the lower location.Lift the handset or press SPEAKER to dial the call.Edit the one-touch key:When the console is idle, press MENU/SELECT.Press or to scroll to One Touch. then pressMENU/SELECT.Press or to scroll to View then pressMENU/SELECT.Press or to scroll to the desired one-touch location. Press /REPEAT or /SKIP to scroll to Edit, then press MENU/SELECT.The screen displays Edit Number. Use the dialing keys to edit the number. Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press or to choose Add Tone, then press MENU/SELECT. A P appears on the screen. Store a signal for switching to temporary tone signalling. If you have dial pause (rotary) service, this signal is required for some special services. Press or to choose Add Tone, then press MENU/SELECT.A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.1.2.3.4.1.2.1.2.3.4.5.6.•••••One Touch>ViewProgramL1 L2 L3 L4One Touch #1818002223111 EditL1 L2 L3 L4Edit Number_Select to:Add FlashL1 L2 L3 L4

33Telephone settingsTelephone setupEdit the one-touch key (continued)Store a signal for switch to temporary tone dialing. Press or to choose Add Tone, then press MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add Flash, then press MENU/SELECT. A F appears on the screen. Continue storing the number as usual.Press /REPEAT or /SKIP toto scroll to Done then press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone.Delete an one-touch key:When the console is idle, press MENU/SELECT.Press or to scroll to One Touch then press MENU/SELECT.Press or to scroll to View then press MENU/SELECT.Press or to scroll to the desired one-touch location. Press /REPEAT or /SKIP to scroll to Delete, then press Delete memory?Press MENU/SELECT to confirm. There is a confirmation tone. To exit without making changes, press CANCEL.••7.1.2.3.4.5.6.One Touch #1818002223111 DeleteL1 L2 L3 L4Press a1-touch keyto save thenumberL1 L2 L3 L4

34Telephone settingsTelephone setupLCD LanguageThis feature allows you to change the language used for all screen displays. The language settings on the main console and desksets are independent. By default, the language is set to English.When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to LCD Language then pressMENU/SELECT.Press or to select English,Français or Español.Press MENU/SELECT again to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.System SetupRingersSet Date/timeOne Touch>Phone SettingsRegistrationCustomer SupportL1 L2 L3 L4LCD Language>EnglishFrancaisEspanolL1 L2 L3 L4,~

35Telephone settingsTelephone setupArea codesUse this feature to program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log. If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID information only displays the seven digits of the telephone number, and when you dial from the call log, only seven digits are dialed.If you must dial 10 digits (the area code and telephone number) for local calls, enter 000 for the home area code and enter your area code as a local area code. Then, if you receive a call from within your area code, the screen displays all 10 digits of the telephone number, and when you dial from the call log, all 10 digits are dialed. If you have more than one area code for your region, enter those area codes as local area codes. When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then pressMENU/SELECT.Press or to scroll to Area Codes then pressMENU/SELECT.Press or to scroll to Home area code or Local area code 1 - Local area code 5. Press MENU/SELECT to edit it. Use the dial pad keys to enter a three-digit area code. Press DELETE to delete a digit.Press and hold DELETE to delete all digits.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.••6.Phone SettingsLCD Language>Area CodesKey ToneLCD ContrastTone/PulseAUTO-MUTEL1 L2 L3 L4Area Codes>Home area codeLocal area code1Local area code2Local area code3Local area code4Local area code5L1 L2 L3 L4Home Area Code_L1 L2 L3 L4Telephone settingsTelephone setup

36Telephone settingsTelephone setupKey ToneThe console is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys.When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to Key Tone then press MENU/SELECT.Press or to choose On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.LCD contrastUse this feature to adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions.When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to LCD Contrast then pressMENU/SELECT.Press or to choose the desired screen contrast level (Level 1 - Level 8).Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.1.2.3.4.5.Phone SettingsLCD LanguageArea Codes>Key ToneLCD ContrastTone/PulseAUTO-MUTEL1 L2 L3 L4Key Tone>OnOffL1 L2 L3 L4Phone SettingsLCD LanguageArea CodesKey Tone>LCD ContrastTone/PulseAUTO-MUTEL1 L2 L3 L4LCD Contrast>Level 1Level 2Level 3Level 4Level 5Level 6L1 L2 L3 L4Telephone settingsTelephone setup

37Telephone settingsTelephone setupDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to Tone/Pulse then press MENU/SELECT.Press or to choose Tone or Pulse.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.AUTO-MUTEUse this feature to choose whether a page will broadcast on your console when you receive a page.If you set AUTO-MUTE to Off, you can hear on the console when you receive a page. If you set AUTO-MUTE to On, the MUTE light turns on, and a page is muted when you receive a page, unless you press MUTE to unmute the page.When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to AUTO-MUTE then press MENU/SELECT.Press or to choose On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.1.2.3.4.5.Phone SettingsLCD LanguageArea CodesKey ToneLCD Contrast>Tone/PulseAUTO-MUTEL1 L2 L3 L4Tone/Pulse>TonePulseL1 L2 L3 L4Phone SettingsLCD LanguageArea CodesKey ToneLCD ContrastTone/Pulse>AUTO-MUTEL1 L2 L3 L4AUTO-MUTE>OnOffL1 L2 L3 L4

38Telephone settingsTelephone setupHold reminderWhen this feature is on and there is a call on hold for more than three minutes, the console beeps once every 30 seconds. To turn this feature on or off:When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then pressMENU/SELECT.Press or to scroll to Hold reminder then press MENU/SELECT.Press or to scroll to On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.Phone SettingsArea CodesKey ToneLCD ContrastTone/PulseAUTO-MUTE>Hold ReminderL1 L2 L3 L4Hold Reminder>OnOffL1 L2 L3 L4

39Telephone settingsTelephone setupPhone renameUse this feature to rename the console (up to 12 characters).To change the setting:When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then press MENU/SELECT.Press or to scroll to Phone Rename then press MENU/SELECT.Use the dialing key keys to change the name.Press /REPEAT or /SKIP to move the cursor left or right.Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.Set defaultUse this feature to reset all feature settings for this Console to their default settings. The messages stored in the mailbox will not be reset.To reset all feature settings to default:When the console is idle, press MENU/SELECT.Press or to scroll to Phone Settings then pressMENU/SELECT.Press or to scroll to Set Default.Press MENU/SELECT. There is a confirmation tone.Customer supportUse this feature to display the AT&T website.When the console is idle, press MENU/SELECT.Press or to scroll to Customer Support then press MENU/SELECT.Press CANCEL to return to the previous menu.1.2.3.4.•••5.1.2.3.4.1.2.3.Phone SettingsLCD ContrastTone/PulseAUTO-MUTEHold ReminderVoice Announce>Phone RenameL1 L2 L3 L4Phone RenameConsole_L1 L2 L3 L4Phone SettingsTone/PulseAUTO-MUTEHold ReminderVoice AnnouncePhone Rename>Set DefaultL1 L2 L3 L4

40Telephone operationTelephone basic operationThe telephone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. When you answer a call, the telephone automatically selects the ringing line. Line indicatorsEach of the four indicators on LINE 1-LINE 4 indicate the state of the corresponding telephone line. On when the corresponding line is in use.Flashes slowly when the line is on hold.Flashes slowly when there is an incoming auto attendant answering or transferring call on the corresponding line. Flashes rapidly when there is an incoming call or a transferring call on the corresponding line.Making a callTo make a call from the console:Lift the handset or press SPEAKER. -OR-To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. 2. Wait for a dial tone, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). To end a call from the console:Place the handset on the console to hang up.-OR-If you are using the speakerphone, press SPEAKER to hang up.NOTE: The elapsed time is not affected by accessing services from your telephone service provider.••••1.••

41Telephone operationTelephone basic operationTo make a call with a corded headset:Make sure a corded headset is connected to the console (page 16).Press HEADSET on the console.Wait for a dial tone, then dial the number. To hang up, press HEADSET.To make a call with a cordless headset:You can make a call using a registered cordless headset and the dial pad on the console.Press the ON/OFF button on the cordless headset. Wait for a dial tone, then dial the number on the base. To hang up, press thethe ON/OFF button.On hook dialing (predialing)Enter the telephone number. Press DELETE to make corrections.Lift the handset or press SPEAKER to dial. -OR-To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. Using the speakerphoneDuring a call, press SPEAKER to switch between handsfree speakerphone and normal handset use. Press SPEAKER again or place the handset on the console to hang up. Answering a callTo answer a call:Lift the handset, press SPEAKER,HEADSET or the ON/OFF button on a registered cordless headset. -OR-To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset.Temporary ringer silencingPress MUTE while the telephone is ringing to silence the ringer temporarily on the console only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.1.2.3.1.2.3.1.2.•

42Telephone operationTelephone basic operationRedialThe last 10 telephone numbers dialed (up to 32 digits) are stored in system memory. To view and dial the 10 most recently dialed numbers:Press AUTO REDIAL to enter the redial list and display the most recently called number.Press or to view other recently called numbers.Press CANCEL to exit the redial list.To redial a number:To dial the displayed number, lift the handset, or presslift the handset, or press SPEAKERor HEADSET.To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset.To delete a number:While the screen displays the desired number, press DELETE to delete the number from the redial memory. 1.2.3.•••

43Telephone operationTelephone basic operationAuto-redialUse this feature to automatically redial a number up to ten times. The telephone uses the prime line to redial numbers if you have set the prime line (page 20).Press the desired line when necessary.Press AUTO REDIAL to enter the redial list and display the most recently called number.While the screen displays the desired number, press /REPEAT or /SKIPto choose Auto redial, then press MENU/SELECT.The telephone calls the desired number using the speakerphone. Thescreen displays Redial in XX secs.When the other party answers, you will need to take an action to speak with the other party. To answer the call, lift the handset, pressSPEAKER or HEADSET.While auto-redial is active:After a call is placed, if the line is busy, you will hear a busy tone for five seconds before the set hangs up. Thirty seconds later, the call will be redialed.This process repeats up to 10 times or until the called number is no longer busy. If the line is still busy after 10 attempts, no more attempts are made.If the line is ringing but no party answers after two attempts, no more attempts are made.If you want to turn off the auto-redial feature during the 30-second waiting time, press CANCEL.1.2.3.4.5.••••

44Telephone operationOptions while on callsCall waitingIf you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call.Press FLASH to put your current call on hold and take the new call. Press FLASH at any time to switch back and forth between calls. Volume controlUse this feature to independently set the listening volume to one of six levels for each of the listening options (corded handset, corded headset and speakerphone). While using each, press VOLUME to adjust the listening volume.While adjusting the volume for the corded handset or the corded headset you hear a triple beep when you reach the minimum or maximum volume setting.••

45Telephone operationOptions while on callsMuteUse this feature during a telephone conversation to silence the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: Press MUTE. When mute is on, the MUTE light flashes; the screen also displays MUTE.To take a call off mute:Press MUTE again and resume speaking.NOTE: Transferring the call, changing lines or putting a call on hold also cancels the mute function.Temporary tone dialingIf you have dial pulse (rotary) service only, use this feature to temporarily switch dial pulse to touch-tone dialing during a call by pressing TONE .During a call:Press TONE .Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.••1.2.

46Telephone operationOptions while on callsHoldUse this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and release HOLD. The LINE 1-LINE 4 indicator for the line on hold flashes slowly. After the call has been on hold for more than three minutes, a beep sounds every 30 seconds. (To turn off the reminder beep, see Hold reminder on page 38).If you are using the speakerphone, the speakerphone turns off automatically when you press HOLD.To release the hold, press and release LINE 1-LINE 4 of the call on hold.NOTES:A call on hold after 10 minutes is automatically forwarded to the auto attendant, even if the auto attendant is not activated. To keep a call on hold longer than 10 minutes, release the held call within 10 minutes and then place the call on hold again.You cannot put an intercom call on hold.Switching between linesUse this feature to switch between lines during an outside call:Press LINE 1-LINE 4 of another telephone line to make or answer another call. The current call is put on hold automatically.To return to the first call, press the original LINE 1-LINE 4. The second line is put on hold automatically. 1.2.1.2.

47Telephone operationOptions while on callsCall privacyTo ensure call privacy, this telephone allows only one set at a time to use a line. You can also block all system handsets from joining a phone conversation (see page 49 for instructions for joining calls).To enable call privacy:During the call, press MENU/SELECT to select Call Privacy. Press or to choose On, then press MENU/SELECT. Any other extensions are dropped Any other extensions are dropped and no extensions can join the call. If another extension tries to access the line you are using, its screen displays Privacy.To cancel call privacy:During the call, press MENU/SELECT to select call privacy. Press or to choose Off, then press MENU/SELECT. Other telephones can now join the Other telephones can now join the call by pressing the appropriate line key. NOTES:Call privacy is automatically canceled when you end a call. You cannot set call privacy during intercom or conference calls.Call privacy applies only to system telephones. It does not affect non-system phones using the same line(s).••1.2.3.

48Telephone operationOptions while on callsChain dialingWhile you are on a call, you can initiate a dialing sequence from the numbers in the directory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory. To access the directory while on a call: During the call, press DIRECTORY, then press or toto scroll to the desired entry. Press MENU/SELECT to dial the desired entry. To exit without making changes, press CANCEL and continue with the conversation.and continue with the conversation.To access the call history while on a call: During the call, press CALL HISTORY, then press or toto scroll to the desired entry. Press MENU/SELECT to dial the desired entry. To exit without making changes, press CANCEL and continue with the conversation.and continue with the conversation.NOTE: You cannot edit a directory entry while on a call. See for more details about the directory.To access the one touch entry while on a call: During the call, press the desired one touch key to dial an entry in the upper location. -OR-During the call, press LOWER, then press the desired one-touch key to dialan entry in the lower location.1.2.1.2.1.

49Telephone operationOptions while on callsJoin a call in progressUse this feature to join in an ongoing call on any line that does not have call privacy set (see Call privacy on page 47 for more information). The screen displays Conf. when the line is in use.Press and hold the desired LINE 1-LINE 4 on the console to join in the call, which becomes a three-way conference (page 49).NOTE: When you try to join an ongoing call on a line with call privacy on, the screen displays Privacy and you hear four beep tones.Conference callsUse this feature to set up a conference call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold. The system supports a maximum of three extensions to have conference call with two outside calls at a time.To make a conference call:Make or answer an outside call. Press HOLD and call someone on another line, or start an intercom connection. -OR-Call someone on another line, or intercom someone. The first line is automatically put on hold.3. Press CONFERENCE at any time to begin the conference call.To talk privately with one party:1. Press HOLD to place both lines on hold.2. Press LINE 1-LINE 4 to talk privately with the person on that line.3. Press CONFERENCE to resume the conference call.To drop one line:1. Press LINE 1-LINE 4 to activate the line you want to drop and place the handset on the console to hang up or press SPEAKER. The other line is put on hold automatically. 2. Press LINE 1-LINE 4 to resume the call and lift the handset on the console. •1.2.

50Telephone operationOptions while on callsTo drop an intercom: Press LINE 1-LINE 4 to activate the external call. The intercom call drops automatically.To end a conference call: Place the handset on the console to hang up or press SPEAKER. The call does not terminate until all extensions hang up.NOTES:If an internal party hangs up, the ongoing call becomes a two-way conversation. You cannot make any conference calls if all four telephone lines are in use. If you are experiencing difficulty in using the conference features on this telephone, please consider using AT&T’s complete line of teleconference services to find a solution that best meets your needs. AT&T TeleConference Services reduces travel time and expenses while increasing productivity wherever people are located, enabling you to host truly virtual meetings and share important information in real time. To sign up for AT&T TeleConference Services, go to: www.att.com/orderconference for details. ••1.2.3.

51Telephone operationIntercomYou can use the intercom feature for conversations between the system and an accessory device, or between two accessory devices. When the system is on one or more external calls, accessory devices can make intercom calls with each other. If you have a cordless headset, it can only receive intercom calls.Each individual phone in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup.NOTE: A console connected to AC power but not to any telephone lines can still intercom with charged and registered accessory cordless accessory.Make an intercom call to an extensionPress INTERCOM on the console while on a call:Press MENU/SELECT to choose Intercom.Press the desired one touch location, refer to To dial a one-touch entryon page 32.-OR-Press or to scroll to a desired extension, then press MENU/SELECT.The screen displays Intercom to: Device X (Device X represents the name of destination device).NOTES: Before the intercom call is answered, you can cancel the intercom by pressing CANCEL or END.The intercom call automatically cancels if the call is unanswered after one minute. Press MUTE to temporarily silence the intercom ringer.Answer an intercom callWhen you receive an intercom call, you hear a ringing tone and your screen displays Intercom from: Device X (Device X represents the name of thecalling device).Lift the handset or pressLift the handset or press SPEAKER to answer.End an intercom callPlace the handset back to the console or press SPEAKER if you are using the speakerphone.Answer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is an alert tone.To answer the call, press LINE 1-LINE 4. The intercom call ends automatically.1.2.3.4.1.2.3.Telephone operationIntercom

52Telephone operationCall transferYou can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called. Blind transferWhile on a call, you can transfer a call directly without notifying the desired extension:Press TRANSFER on the console while on a call:Press the one-touch key for the desired extension, refer tofor the desired extension, refer tofor the desired extension, refer to To dial a one-touch entry on page 32. -OR-Press or to scroll to the desired extension, then pressto scroll to the desired extension, then press press MENU/SELECT.3. The current line is put on hold. The destination handset rings and the call is answered by pressing LINE 1-LINE 4. You hear a short tone from the console. The outside call is automatically transferred to the desired extension. 4. Put the corded handset on the console or press SPEAKER to hang up. -OR-You can resume the call by pressing the corresponding flashing line key LINE 1-LINE 4 before the desired extension answers the call.You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 38).NOTES: If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user. If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant. The console returns to idle mode. 1.2.1.2.3.

53Telephone operationCall transfer using intercomTransfer a call and speak to the receiving partyYou can transfer a call and speak to the receiving party before completing the transfer while on a call:Press INTERCOM on the console while on a call:Press MENU/SELECT to choose Intercom.Press the desired one touch location, refer to To dial a one-touch entryon page 32.-OR-Press or to scroll to a desired extension, then press MENU/SELECT.The current line is put on hold. The destination extension rings and the call is answered. You can now talk to the destination party. Press TRANSFER to transfer the call to the destination extension.You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 38).NOTE: If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user. Answer a transferred callWhen you hear a short intercom ring from the console:Lift the handset to intercom with an extension. You can talk privately with the extension before picking up the outside call that is on hold. Press the blinking LINE 1-LINE 4 when you are ready to talk to the outside call. Other options for answering the transferred call:To answer using the console speakerphone, press SPEAKER before pressing LINE 1-LINE 4.To answer handsfree using the corded headset, press HEADSET before pressing LINE 1-LINE 4.1.2.3.4.5.••Telephone operationCall transfer using intercom

54Telephone operationVoice pageYou can directly broadcast messages to the speakerphone of any extension. The extension you called can respond by pressing the INTERCOM to begin a two-way communication. Any registered cordless handset/deskset can make PTT calls with each other or with the console. Up to five pairs of PTT calls can be maintained at a time. Page a single devicePress INTERCOM on the console while on a call:Press or to scroll to Page, then press MENU/SELECT.Press or to scroll to a desired extension, then press MENU/SELECT.When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. The destination party can now respond.Page all devicesPress INTERCOM on the console while on a call:Press or to scroll to Page all, then press MENU/SELECT.Press or to scroll to a desired extension, then press MENU/SELECT.When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. Answer a pagePress INTERCOM on the console while on a call:Press or to scroll to Page all, then press MENU/SELECT.Press or to scroll to a desired extension, then press MENU/SELECT.When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. End a page Press INTERCOM, SPEAKER or place the handset back to the console to end page.1.2.3.4.5.1.2.3.4.5.6.7.8.•Telephone operationVoice page

55DirectoryAbout the directoryUse the directory to store names and phone numbers. Directory entries are not shared with other extensions. Each extension has its own directory. CapacityThe directory of this console can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers. A convenient search feature can help you quickly find and dial numbers (page 57).If there are already 50 entries, the screen shows Memory is full. You cannot store a new number until you delete one. If you try to view the directory when there are no entries, the screen displays Directory empty.

56Create a new directory entryUse the following steps to store a name and number in the directory. When the console is idle, press DIRECTORY.Press MENU/SELECT to add an entry.Use the dialing keys to enter the name.Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press /REPEAT or /SKIP to move the cursor to the left or right. Press MENU/SELECT to save. Use the dialing keys to enter the number.Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press or to choose Add Pause, then press MENU/SELECT. A P appears on the screen. Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press or to choose Add Tone, then press MENU/SELECT.A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add Flash, then press MENU/SELECT. A F appears on the screen. Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL.Review directory entriesWhen the console is idle, press DIRECTORY.Press or to browse through the directory. Entries appear alphabetically by the first letter in the name.Press CANCEL to cancel an operation and return to idle mode. 1.2.3.•••4.••••••5.1.2.3.

57DirectorySearch directorySearch by nameFollow the steps below to search for directory entries on the console. When the console is idle, press press MENU/SELECT twice to select Directory. -OR- PressPress DIRECTORY on the console.2. Press or to browse through the directory.browse through the directory. 3. When a name appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory beginning with that letter. If there is no entry matching the letter you press, it remains in the current entry. 4. To see other names starting with the letters on the same dial pad key, keep pressing the key. The names appear in alphabetical order. For example, if you have the names Jennifer,Jessie,Kevin and Linda in your directory:If you press 5 (JKL) once, you see Jennifer.If you press 5 (JKL) twice, you see Kevin.If you press 5 (JKL) three times, you see Linda.If you press 5 (JKL) four times, you see Jennifer.To view Jessie, press whilewhile Jennifer is displayed. 1.••••••DirectorySearch directory

58DirectoryDial, delete or edit entriesYou can dial, delete or edit a directory entry (name and number) when it is shown on the console screen. You can use the directory review (page 56) or search (page 58) to show an entry. Display dialWhen a number is displayed on the screen, you can dial the number by lifting the corded handset, pressing SPEAKER or LINE 1-LINE 4 for the desired line.Delete an entryWhen a directory entry appears, press DELETE .The screen displays Delete Contact? Press MENU/SELECT to confirm. You hear a confirmation tone.Edit an entryWhen a directory entry appears, press MENU/SELECT.Use the dialing keys to edit the name.Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press /REPEAT or /SKIP to move the cursor to the left or right. Press MENU/SELECT to save. Use the dialing keys to edit the number.Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press or to choose Add Pause, then press MENU/SELECT. A P appears on the screen. Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press or to choose Add Tone, then press MENU/SELECT.A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add Flash, then press MENU/SELECT. A F appears on the screen. Continue storing the number as usual.Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL.1.2.1.2.•••3.••••••4.DirectoryDial, delete or edit entries

59Caller IDAbout the caller IDThis telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID information might not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, and while on another call. There are fees associated with caller ID services. In addition, this service might be called by different names (such as caller ID with visual call waiting) by different telephone service providers and might not be available in all areas. It might be necessary to change telephone service to use this feature. Contact your telephone service provider if: You have both caller ID and call waiting, but as separate services (you might need to combine these services).You only have caller ID service, or only call waiting service.You do not subscribe to caller ID or call waiting services.NOTES: You can use this telephone with regular caller ID service, or you can use this telephone’s other features without subscribing to caller ID or caller ID combined with call waiting service. The format of telephone numbers displayed depends on the home and local area codes you set (See Area codes on page 36 for explanations and instructions on area code settings).•••1.2.

60Caller IDCaller ID informationHow the caller ID information (call log) worksThe telephone stores caller ID information for the last 200 incoming calls in the console. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. Each extension has independent caller ID information. Deleting the caller ID information on any one extension does not affect the caller ID information on other extensions. If you answer a call before the information appears on the screen, it does not show in the caller ID information. Review the caller ID information to determine who called, to easily return the call, or to copy the caller’s name and number into your directory. NEW indicator turns on and XX Missed call(s) appears if there are new call log entries (including new or missed calls). The time and date of the call and the caller’s name and telephone number are included in the display. Caller ID information appears on the screen as the telephone rings, or until the caller hangs up, or until the call has been answered at another extension, or until the call ends. If you subscribe to caller ID service, this phone automatically resets the time and date each time new call information is received. You can also set the time and date yourself (see Set date and time on page 29).NOTES: 1. The caller ID information might not be available for every incoming call. Callers might intentionally block their names and/or telephone numbers. 2. Each entry can store up to 24 digits for the telephone number and 15 characters for the name. If the telephone number has more than 16 digits but less than or equal to 24 digits, only the last 17 digits appear. If the telephone number has more than 24 digits, only the 8th to 24th digits (17 digits) appear. If the telephone number has more than 24 digits, it is not saved or shown in the call history. Caller IDCaller ID information

61Caller IDCaller ID operationMemory matchIf the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). The telephone system ignores the area code when searching for a match and displays the name of the first corresponding number from the directory.Missed (new) calls indicatorWhen the console is in idle mode and has new or missed calls, its screen shows XX Missed call(s).All new or missed entries are counted as missed calls. Each time you review a call history entry with the icon new, the number of missed calls decreases by one. When all the entries in the caller ID information become old (have been reviewed), the system removes the missed calls alert from the display, and the NEW indicator turns off. Review the caller ID informationWhen the console is idle, press CALL HISTORY.2. Press or to review the caller ID information. The call history entries are stored in reverse chronological order starting with the most recent entry.3. To exit without making changes, press CANCEL.1.

62Caller IDCaller ID operationView dialing optionsAlthough the incoming call history entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial the seven digits only, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the call history. While reviewing the call history, press #(pound key) repeatedly on the console to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Dial a call history entryWhen in the call history, press or to browse the number you wish to call.Lift the handset or press SPEAKER. -OR-To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset.Delete entriesDelete a call history entry:When in the call history, press or to browse to the number you wish to delete. Press DELETE to delete the shown entry from the caller ID history. Delete all call history entries:When the console is idle, press CALL HISTORY.2. Press DELETE. The screen displays All calls deleted and there is a confirmation tone, then returns to the idle screen.1.2.1.2.1.722 77021 722 7702888 722 77021 888 722 7702Press #LINE 1CHRISTINE SMITH888 722 770212:14PM MON12/21L1 L2 L3 L4

63Caller IDCaller ID operationSave a call history entry to the directoryWhen in the call history, press or to browse the desired number to save.Press MENU/SELECT, then press or to choose Copy to DIR.Press MENU/SELECT. Use the dialing keys to edit the name.Press DELETE to delete a character.Press and hold DELETE to delete all characters.Press /REPEAT or /SKIP to move the cursor to the left or right. Press MENU/SELECT to save. Use the dialing keys to edit the number.Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press or to choose Add Pause, then press MENU/SELECT. A P appears on the screen. Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press or to choose Add Tone, then press MENU/SELECT.A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing.You can store the flash signal required by some special services as part of a dialing sequence. Press or to choose Add Flash, then press MENU/SELECT. A F appears on the screen. Continue storing the number as usual.Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL.NOTE: You will need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls (see View dialing options on the previous page for more information). 1.2.3.•••4.••••••4.

64Caller IDReasons for missing caller ID informationReasons for missing caller ID informationThere are also occasions when other information or no information shows for various reasons:On-screen message ReasonPRIVATE NAME The caller prefers not to show the name.PRIVATE NUMBER The caller prefers not to show the phone number.PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.UNKNOWN CALLER No information is available about this caller.

65Answering systemAuto attendant setup (for answering system)You can set up the auto attendant to answer outside calls, provide callers with a company directory, automatically forward calls to a specified extension, and enable callers to record voice messages when there is no answer. You can use a default announcement or record up to five announcements of your own. For details on how to use the auto attendant feature, see the Auto attendant operation on page 75 of this user’s manual.AnnouncementUse this feature to record up to five new announcements so that you can have different announcements for daytime and after hours. You can easily switch among the recorded announcements. Each announcement can be up to 75 seconds. The system has a default announcement, “Thank you for calling our company. If you know your party’s extension, you may dial it any time. For a company directory, please dial 0. To leave a message , please dial 9.”If you have many extensions, record a separate extension list in the Directory OGM menu item and reference it in your auto attendant announcement as shown in Sample announcement 1. If you have only a few extensions, you can list them in the auto attendant announcement as shown in Sample announcement 2 without the separate extension list.Sample announcement 1: “Hello, you have reached XYZ Corp. Please enter your parties’ extension, followed by the pound key. To hear a list of extensions, dial star twice.”Sample announcement 2: “Hello, you have reached XYZ Corp. For sales, press 1 pound; for service, press 2 pound; for shipping, press 3 pound; or press star for the receptionist.”Auto attendant on/offYou can turn the auto attendant on or off. When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Auto ATT ON/OFF then press MENU/SELECT.Press or to choose ON or OFF.Press MENU/SELECT. There is a confirmation tone.1.2.3.4.5.Answering systemAuto attendant setup (for answering system)

66Answering systemAuto attendant setup (for answering system)Auto attendant delayUse this feature to choose how long this phone rings before the auto attendant picks up a call. One cycle lasts about six seconds.When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Auto ATT Delay then press MENU/SELECT.Press or to choose the desired time (6 seconds to 30 seconds).Press MENU/SELECT. There is a confirmation tone.To record the announcement:When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Announcement then press MENU/SELECT.Press or to choose Day OGM 1,Day OGM 2,Day OGM 3,Night OGM or Directory OGM, then press MENU/SELECT.Press or to scroll to Record then press MENU/SELECT.Facing the Console, record your announcement. The screen displays Record OGM and the time elapsed. Press MENU/SELECT to select STOP to stop recording. The console beeps and plays the recorded announcement. To exit without making changes, press CANCEL.1.2.3.4.5.1.2.3.4.5.6.Answering systemAuto attendant setup (for answering system)

67Answering systemAuto attendant setup (for answering system)To set the start and end time of announcement:When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Announcement then press MENU/SELECT.Press or to choose Day OGM 1,Day OGM 2,Day OGM 3 or Night OGM, then press MENU/SELECT.Press or to scroll to Start/End Time then press MENU/SELECT.Press or to scroll to the item you want to edit, and press the dial pad to enter the correct digit.Press /REPEAT or /SKIP to select AM or PM.Press MENU/SELECT to save the setting. There is a confirmation tone. For the auto attendant to answer the call at anytime, you must make sure that you set the start time of next announcement as same as the end time of your previous announcement. For example, Day OGM 1 is set to end at 05:00 PM, the start time of Day OGM 2,Day OGM 3 or Night OGM should be set as 05:00 PM.NOTE: The time is in a 12-hour clock format. If you set an invalid time, you will hear an error tone while pressing MENU/SELECT to save the setting. The error tone means the setting cannot be saved. You need to correct the time entry to continue the setup process.To play the announcement:When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Announcement then press MENU/SELECT.Press or to choose Day OGM 1,Day OGM 2,Day OGM 3,Night OGM or Directory OGM, then press MENU/SELECT.Press or to scroll to Play then press MENU/SELECT.The screen displays Play OGM and the time elapsed. Press /REPEAT or/SKIP to select STOP to stop the announcement, PLAY to play the announcement, RECORD to record a new announcement or RESET to reset the announcement to default.1.2.3.4.5.6.7.8.1.2.3.4.5.6.

68Answering systemAuto attendant setup (for answering system)Delete all central mailbox messagesUse this feature to delete all messages stored in the central mailbox.When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Delete all msgs then press MENU/SELECT.The screen displays Delete all messages? Press MENU/SELECT to confirm. There is a confirmation tone. To exit without making changes, press CANCEL.Reset auto attendantUse this feature to reset the auto attendant settings and announcements to default. When the console is idle, press ANS SYS.Press or to scroll to Auto Attendant then press MENU/SELECT.Press or to scroll to Reset Auto ATT then press MENU/SELECT.The screen displays Reset Auto Attendant to default settings? Press MENU/SELECT to confirm.The screen displays Auto Attendant is reset to default and there is a confirmation tone.1.2.3.4.1.2.3.4.5.

69Answering systemPrivate mailbox setupYou can set your main console as a private mailbox in the telephone system. The private mailbox can answer a call when you turn off the auto attendant feature, the auto attendant is busy or run out of recording memory, or you set a shorter private mailbox delay than the auto attendant delay.Private mailbox on/offYou can turn the private mailbox on or off. When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Priv MB ON/OFF then press MENU/SELECT.Press or to choose ON or OFF.Press MENU/SELECT. There is a confirmation tone.Private mailbox delayUse this feature to choose how long this phone rings before the private mailbox picks up a call. One cycle lasts about six seconds.When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Auto ATT Delay then press MENU/SELECT.Press or to choose the desired time (12 seconds to 40 seconds).Press MENU/SELECT. There is a confirmation tone.AnnouncementAn announcement plays when calls are answered by the private mailbox. The system has a default announcement, “Hello, please leave a message after the tone.” You can use this announcement or record your own. You can record an announcement up to 75 seconds. To record the announcement:When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Announcement then press MENU/SELECT.Press or to scroll to Record then press MENU/SELECT.The screen displays Record OGM and the time elapsed. Press MENU/SELECT to select STOP to stop recording. The console beeps and plays the recorded announcement. To exit without making changes, press CANCEL.1.2.3.4.5.1.2.3.4.5.1.2.3.4.5.

70Answering systemPrivate mailbox setupTo play the announcement: When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Announcement then press MENU/SELECT.Press or to scroll to Play then press MENU/SELECT.The screen displays Play OGM and the time elapsed. Press /REPEAT or/SKIP to select STOP to stop the announcement, PLAY to play the announcement, RECORD to record a new announcement or RESET to reset the announcement to default.Delete all private mailbox messagesYou can use this feature to delete all messages stored in the private mailbox.When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Delete all msgs then press MENU/SELECT.The screen displays Delete all messages? Press MENU/SELECT to confirm. There is a confirmation tone. To exit without making changes, press CANCEL.Record memoMemos are messages you record as reminders for yourself. You can record your own memos using a system handset. Play and delete them the same way as incoming messages.When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Record memo then press MENU/SELECT.Press or to scroll to Record then press MENU/SELECT.Facing the Console, record your memo. The screen displays Record memoand the time elapsed. Press MENU/SELECT to select STOP to stop recording. To exit without making changes, press CANCEL.1.2.3.4.5.1.2.3.4.1.2.3.4.5.

71Answering systemPrivate mailbox setupCall interceptChoose whether private incoming messages can be intercepted by other extension phones. If call intercept is on when a caller leaves a message, someone on another extension phone sharing the same line can answer the call by pressing the corresponding line key. When the console is idle, press ANS SYS.Press or to scroll to Private Mailbox then press MENU/SELECT.Press or to scroll to Call intercept then press MENU/SELECT.Press or to choose On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.5.

72Answering systemAnswering system setupRemote access codeUse this code to select a three-digit number to allow remote access of private mailbox from another telephone. You can change the code to any number from 000-999. This code is 111 by default.When the console is idle, press ANS SYS.Press or to scroll to Ans Sys Setup then press MENU/SELECT.Press or to scroll to Remote Code then press MENU/SELECT.The screen displays Set Remote Code. Use the dialing keys to enter athree-digit remote code.Press DELETE to delete a digit.Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.Message alertUse this feature to turn the audible message alert on or off.If the message alert tone is on, the telephone beeps every 30 seconds when there are new private or central messages.When the console is idle, press ANS SYS.Press or to scroll to Ans Sys Setup then press MENU/SELECT.Press or to scroll to Message Alert then press MENU/SELECT.Press or to choose On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.1.2.3.4.•••5.1.2.3.4.5.Answering systemAnswering system setup

73Answering systemAnswering system setupMessage LengthUse this feature to set the maximum length of recorded messages.You can select the maximum length for the messages callers can record. If you choose Greeting only, the caller hears the selected announcement but is not able to record a message. If you choose 1 minute,2 minutes or 3 minutes, the caller can record a message up to on one minute, two minutes or three minutes. If you choose Unlimited, the caller can record a message of any length, up to the amount time remaining for all messages, memos, and announcements. When the console is idle, press ANS SYS.Press or to scroll to Ans Sys Setup then press MENU/SELECT.Press or to scroll to Message Alert then press MENU/SELECT.Press or to choose Greeting only,1 minute,2 minutes,3 minutes,or Unlimited.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.Call screeningUse this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, your hear the incoming message on your telephone when a call comes in.When the console is idle, press ANS SYS.Press or to scroll to Ans Sys Setup then press MENU/SELECT.Press or to scroll to Call Screening then press MENU/SELECT.Press or to choose On or Off.Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL.Record timeUse this feature to check the amount of space currently in the system for the estimated remaining recording time and number of messages.When the console is idle, press ANS SYS.Press or to scroll to Recording Time then press MENU/SELECT.Press CANCEL to return to the previous menu.1.2.3.4.5.1.2.3.4.5.1.2.3.

74Answering systemAbout the auto attendantYou telephone system has two mailboxes, namely the central mailbox and private mailbox. If the auto attendant feature is off but the private mailbox is on, callers can leaves messages in the private mailbox like an ordinary answering system. If the auto attendant feature is on, it can store three kinds of messages, private messages, central messages or system extension messages.If both the auto attendant and private mailbox are turned on and you want the auto attendant instead of the private mailbox to pick up an incoming call, make sure you set the Auto ATT Delay of the auto attendant at a shorter time than that of the private mailbox. The auto attendant feature only works with a multi-phone system. Make sure you have purchased MS2015 extension to expand your system before using this feature. Only this MS2085 Console can serve as an auto attendant in the telephone system and it redirects an incoming call from a shared outside line to another phone in the same system. An auto attendant can only answer one call at a time. NOTES: Only outside calls are answered by an auto attendant. The auto attendant phone does not answer calls when the phone is being used for setup, message review, call history review, or a phone call.If an auto attendant is active, adjust the delay times for different features to let the auto attendant system answer outside calls. The private mailbox time (see Private mailbox delay on page 69) of the console must be longer than the auto attendant answer delay time (see Auto attendant delay on page 66).Answering system capacityYou can record up to four outgoing announcements and a directory announcement for the auto attendant, and one announcement for the private mailbox. Each announcement can be up to two minutes. Auto attendant and private mailbox announcements both require system memory to record, so we suggest recording brief announcements in order to leave more space for messages.The maximum recording time of the console is 60 minutes. The actual recording time depends on individual message characteristics. Messages remain available for review until you delete them. If the system memory is full, the screen displays Memory is full, and you cannot record new messages until old ones have been deleted. Check remaining system space frequently to maintain availability of space for incoming messages.NOTE: You cannot record an announcement when the telephone system is out of space. You will hear a two-beep alert tone and voice prompt “Memory is full.”1.2.

75Answering systemAuto attendant operationUsing the auto attendant When auto attendant is on, it automatically picks up a ringing line after the pickup delay time you programmed (see Auto attendant delay on page 66),and plays the appropriate auto attendant announcement. You can choose from the following options.Enter an extension number after the auto attendant announcement is played. The system plays the default announcement ”Calling thatextension, Please wait.”If the destination extension does not answer after around 12 seconds, the call will be directed to the Console. If the call is not picked up after 45 seconds, the auto attendant answers the call again and announces, “That extension is not answering. Enter a new extension number, or,to leave a central message in the general mailbox, please dial nine.” If the caller does not enter a command in 12 seconds, the auto attendant announces, “That extension is not answering. Thank you.” and drops the call.If the destination extension does not pick up after around 45 seconds,the system announces, “That extension is not answering. Enter a new extension number, or, to leave a central message in the general mailbox, please dial 9.”If the private mailbox on the destination extension is on and the call is not picked up after the programmed delay time, the extension announces, “Hello, please leave a message after the tone,” then you can record a private message in that extension mailbox.Press 9 to enter central mailbox and leave a message. Press 0 to play the directory announcement. The caller can then decide whether to enter an extension number or not, and the auto attendant responds as described above.Enter the remote access code when the auto attendant announcement is being played to access the answering system remotely. A.•••B.C.D.Answering systemAuto attendant operation

76Answering systemAuto attendant operationAArecords central messageIncoming callAA answers and plays outgoing announcementPerson answers call? Normal callCaller enters another extension or records a messageYesNoAA calls extensionCaller dials extension number Caller dials 9Caller entersremote access codeNo caller inputCall endsAnsweringsystem remote accessAuto attendant flow chart

77Answering systemAnswering system operationNew message indicationThe displays on the console when there are new messages in the central mailbox.The displays on the console when there are new messages and memos in the private mailbox.The MESSAGE WAITING indictor on the Condole flashes when there are messages in either the central or private mailbox.Message playbackFrom the console, you can play the messages in both the central and private mailboxes.If you have new messages, you hear only the new messages (in chronological order). If there are no new messages, the system plays back all the messages (in chronological order).When playback begins, the total number of messages is announced. Before each message, you hear the date and time of the recording. After the last message, you hear “End of the messages.”To listen to messages in the mailbox:While the telephone is idle, press ANS SYS on the console.Press or to choose Central Mailbox or Private Mailbox, then press MENU/SELECT.Press or to choose Play new msgs to play the new message only or Play all msg to play all the messages in the mailbox.Press MENU/SELECT to play the messages.The system announces the number of new or missed messages in the mailbox. Options during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, or delete the message.When a message is playing on the Console:Press /VOLUME+ or VOLUME/ to adjust the message playback volume.Press /SKIP to skip to the next message.Press /REPEAT or to repeat the current message. Press twice to hear the to repeat the current message. Press twice to hear the previous message.Press or to scroll to choose Pause, then press MENU/SELECT to pause the message playback. Press or to scroll to choose Resume, then press MENU/SELECT to resume.Press DELETE to delete the message. The system announces “Message deleted.”1.2.3.4.5.•••••

78Answering systemRemote accessUse this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone.To remotely reach the answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the three-digit remote access code (111is the default code; see Remote access code on page 72 to change it).The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them.3. You can also enter the following remote commands.Remote commands:1Press to play to all messages.1Press to play all messages.2Press within three seconds of the message playing to go back to the previous message. Press after three seconds of the message playing to repeat themessage currently playing.3Press to delete the current message (during playback).41Press to play the auto attendant announcement Day OGM 1.Press 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••42Press to play the auto attendant announcement Day OGM 2.Press 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••43Press to play the auto attendant announcement Day OGM 3.Press 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••5Press to play the auto attendant announcement Night OGM.Press 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••

79Answering systemRemote access6Press to play current auto attendant directory announcementPress 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••7Press to play current answering system announcement.Press 9and wait for the beep before speaking.Press 8 to stop recording and listen to the playback of thenew announcement.••8Press to end the call.9Press to start recording a memoPress 8 to stop recording.•0Press to turn the answering system on or off.## Press during a message playback to delete current message.#Press to delete all messages.4. Hang up to end the call and save all undeleted messages.Cut out the remote access wallet card at the back of this user’s manual for quick reference.NOTES: 1. If you do not enter a valid remote access code, the answering system answers the call as usual and all the voice and digits entered will be recorded as messages stored in your general mailbox. 2. If you do not enter any remote access code, the answering system announces “Thank you for calling,” and the call ends. 3. When there is no new message or all the new messages are played during remote access, you hear a help menu listing all features and commands. If there is no command after the help menu is played three times, the call ends automatically. 4. If the memory is full, you hear a two-beep alert tone and the answering system announces, “Memory is full.” The console screen displays Message full. and you cannot record new messages until old ones have been deleted. Check the system remaining space () frequently to maintain availability of space for incoming messages. 5. If you press 4 within five seconds of each message playback start, the previous message plays instead of repeating the current message.

Taking care of your telephoneYour telephone base contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the corded handset down gently. Save the original packing materials to protect your telephone base if you ever need to ship it.Avoid waterYou can damage your telephone base if it gets wet. Do not use the corded handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone base has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.Do not use excess water or cleaning solvents of any kind.••••••••AppendixMaintenance80Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, see the Troubleshooting section on pages 93-99of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 85-86. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace backup battery only as described in your user’s manual (see ). Do not burn or puncture batteries — they contain caustic chemicals.This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-the-table or cabinet outlet.Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.••••••••AppendixImportant safety information81

Especially about cordless telephonesElectrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS•••••AppendixImportant safety information82

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications. AppendixFCC part 68 and ACTA83

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.This Class A digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the console(base unit) at least 20 cm from nearby personsAppendixFCC part 1584

5. How do you get warranty service?To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.6. What must you return with the PRODUCT to get warranty service? You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.7. Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.•••AppendixLimited warranty86

1921.536MHz - 1928.448MHz532°F - 122°F0°C - 50°C5.1VDC @1200mARF frequency bandChannelsOperating temperatureTelephone base voltage(AC adapter output)PSTN Jacks 1-4 (FXO ports)AppendixTechnical specifications87Ethernet Network Ports 10/100 Mbps RJ-45 Port

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