VTech Telecommunications 80-7718-00 1.9GHz Digital Modulation Cordless Phone User Manual CS6124 FCC English Re 2

VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone CS6124 FCC English Re 2

Contents

Users Manual

User’s manualModels: CS6124/CS6124-2www.vtechphones.com
Congratulationson purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 46 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.In Canada, please visit www.vtechcanada.com.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We  are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy GHſEKGPE[IWKFGNKPGUTCompatible withHearing Aid T-CoilTIA-10836GNGRJQPGUKFGPVKſGFYKVJVJKUNQIQJCXGTGFWEGFPQKUGCPFinterference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.i
Table of contentsiiGetting started..............1Parts checklist ...............1Telephone base installation.....2Wall mounting................3Battery installation ............4Battery charging..............5Handset layout...............6Telephone base layout.........8Telephone settings ..........9Ringer volume (telephone base)  . 9Ringer volume (handset) .......9Ringer tone..................9LCD language  ..............10Clear voicemail..............10Key tone...................11Set date and time............11Home area code.............12Dial mode..................12Website....................12Telephone operation........13Make a call.................13Predial a call................13Answer a call  ...............13End a call ..................13Volume....................13Mute......................13Call waiting.................14Temporary ringer silencing.....14Temporary tone dialing........14Find handset................14Chain dialing................15Redial list ..................15Review the redial list  .........15Dial a redial entry............16Delete a redial entry..........16Multiple handset use  .........16Directory...................17Add a directory entry .........18Character chart  .............19Review the directory..........19Alphabetical search ..........20Dial a directory entry .........20Edit a directory entry  .........20Delete a directory entry .......21About caller ID ..............21Call log....................22Missed call indicator  .........22Memory match..............23Review the call log...........23View dialing options..........23Dial a call log number.........24Save a call log entry to the directory ..............24Delete from the call log  .......25Call log display screen messages ................25Answering system settings . . 26Answering system set up......26Answer ON/OFF.............26Call screening  ..............26Number of rings .............27Remote access code . . . . . . . . . 27Message alert tone...........27Recording time..............28Announcement..............28Play your announcement   .....28Record your own announcement ............28Delete your announcement  ....29Answering system operation . 30Answering system and voicemail.................30Message capacity  ...........30New message indication  ......31Call intercept  ...............31Message playback...........31Delete all messages..........32Record, play or delete memos . . 32Message window displays . . . . . 33Remote access  .............34
iiiTable of contentsAppendix..................35Screen display messages  .....35Handset and telephone base indicators ................37Handset screen icons  ........37Battery ....................38Troubleshooting .............39Important safety instructions . . . 46Precautions for users of implanted cardiac pacemakers ..............47Operating range.............47Maintenance................47About cordless telephones.....48The RBRC® seal.............48Warranty...................49FCC, ACTA and IC regulations  . 516GEJPKECNURGEKſECVKQPU .......53Index .....................54
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to    www.vtechcanada.com or call 1 (800) 267-7377.Getting startedUser’s manualHandset(1 for CS6124 and 2 for CS6124-2)Telephone base Telephone base power adapterTelephone line cordBattery(1 for CS6124 and 2 for CS6124-2)Battery compartment cover(1 for CS6124 and 2 for CS6124-2)Quick start guideCharger and charger adapter(1 for CS6124-2)
2Telephone base installationInstall the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a &5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGTID problems caused by DSL interference. Contact your DSL service provider HQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTUUse only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call    1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call   1 (800) 267-7377.6JGRQYGTCFCRVGTKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTmount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Getting startedTelephone baseTelephoneline cordElectrical outlet (not controlled by a wall switch)Telephonewall jack&5.ſNVGTPQVKPENWFGFrequired if you have DSL high-speed Internet service Telephone base power adapter
3Getting startedWall mountingYour telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.You can mount the telephone base on the wall by positioning the top hole at the back of the telephone base against the top mounting stud [A]. Then slide the telephone base down on the mounting studs [A] and [B] until it locks into place.Telephone baseMountingstuds[A][B]
4Getting startedBattery installationInstall the battery as shown below.If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFUthe center of the handset until it clicks into place.Charge the handset by placing it in the telephone base or charger. The CHARGE light remains on whenever the handset is charging in the telephone base or charger.1.2.3.4.5.If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call1 (800) 267-7377.••142 35CHARGElight
5Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 38 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset beeps and shows Low batteryCPFCƀCUJKPI  icon. If you are on a call in low battery mode, the handset beeps every minute.The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank, or displays Place in chargerand  ƀCUJGU.Battery has very little or no charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen displays Low battery and  ƀCUJGUBattery has enough charge to be used for a short time.Charge without interruption(about  30 minutes).The screen displays HANDSET X and --:--  --/--.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.If you do not plug in the battery into the handset and place it in the telephone base or charger, the screen displays No battery.
6Getting startedHandset layoutCID/VOL-Press to review the call log when the telephone is not in use (page 23).During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 13).Press to scroll down while in a menu or reviewing the directory, call log or redial list.When entering numbers or names in the directory, press to move the cursor to the left./FLASHPress to make or answer a call (page 13).During a call, press to answer an incoming call when you receive a call waiting alert (page 14).CHARGE lightOn when the handset is charging in the telephone base (page 4).CANCELMUTE/DELETEWhile on a call, press to mute the microphone page 13).While using the dialing keys, press to delete digits.While the handset is ringing, press to silence the ringer temporarily (page 14).When reviewing the directory, call log or redial list, press to delete the desired entry (page 21, 25 or 16).TONEPress to switch to tone dialing temporarily when using the pulse service (page 14).Dialing keysPress to enter numbers or characters.1Press repeatedly to add or remove 1 in front of the call log entry before dialing or saving it to the directory.
7Getting startedHandset layout/VOL+Press to review the directory when the telephone is not in use (page 19).During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 13).Press to scroll up while in a menu or reviewing the directory, call log or redial list.When entering numbers or names in the directory, press to move the cursor to the right.MENU/SELECTPress to show the menu.While in a menu, press to choose an item, or save an entry or setting.OFF/CANCELDuring a call, press to hang up.While the handset is ringing, press to silence the ringer temporarily (page 14).While the telephone is not in use, press and hold to erase the missed call indicator (page 22).While in a menu, press to exit without making changes.While in a menu, press and hold to return to idle mode.While predialing, press to delete digits (page 13).REDIAL/PAUSEPress repeatedly to review the redial list (page 15).While dialing or entering numbers into the directory, press and hold to insert a dialing pause (pages 13and 18).#Press repeatedly to show other dialing options when reviewing a call log entry (page 23).CANCEL
8Getting startedTelephone base layout/FIND HANDSETPress to page all system handsets (page 14).Message windowShows the number of messages and other answering system information (page 33).X/DELETEPress to delete the message currently playing (page 31).When the phone is not in use, press twice to delete all previously reviewed messages (page 32)./ANS ON/OFFPress to turn the answering system on or off (page 26)./PLAY/STOPPress to play messages (page 31).Press to stop message playback (page 31).//VOLPress to adjust the volume during playback (page 31).When the phone is not in use, press to adjust the telephone base ringer volume (page 9).IN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the telephone is in use, or the answering system is answering a call./SKIPPress to skip to the next message (page 31)./REPEATPress to repeat a message or press twice to play the previous message (page 31).
9Ringer volume (telephone base)Press  /VOLUME or  /VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.”Ringer volume (handset)You can adjust the ringer volume or turn the ringer off.Press MENU/SELECT when the handset is not in use.Press  CID or   until the screen displays  Ringers,then pressress MENU/SELECT twice.Press  CID/VOL- or  /VOL+to select ringer volume from Off,Low or High. A sample of each ringer volumeA sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECT to save your selection, you will JGCTCEQPſTOCVKQPVQPGRinger toneYou can change the handset ringer tone.Press MENU/SELECT when the handset is not in use.Press  CID or   until the screen displays  Ringers,then press MENU/SELECT.Press  CID or   until the screen displays    Ringer tone, then press MENU/SELECT.Press  CID or   to choose Tone: 1,2, 3, or 4. The EWTTGPVUGVVKPIƀCUJGU#UCORNGQHGCEJTKPIGTVQPGplays as you scroll through the choices.Press MENU/SELECT to save your selection, you will JGCTCEQPſTOCVKQPVQPG•1.2.3.4.1.2.3.4.5.Telephone settingsRingersVolume:HighIf the ringer volume is set to Off,Ringer off is displayed on the idle screen.The setting also determines the ringer volume of the handset paging tone. However, when the ringer volume is set to Off, the handset still rings when you press  /FIND HANDSET.••If you turn off the ringer volume, you will not hear ringer tone samples.•RingersRinger toneTone: 1
10Telephone settingsLCD languageThe LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.To select a language:Press MENU/SELECT when the handset is not in use.Press  CID or   until the screen displays  Settings,then press MENU/SELECT twice.Press  CID or   to choose English,Français orEspañol, then press MENU/SELECT to save your setting. ;QWYKNNJGCTCEQPſTOCVKQPVQPGClear voicemailIf you subscribe to voicemail service offered by your telephone service provider, New voicemail and  are displayed on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.To manually turn off these indicators:Press MENU/SELECT when the handset is not in use.Press  CID or   until the screen displays  Settings,then press MENU/SELECT.Press  CID or   until the screen displays    Clr voicemail, then press MENU/SELECT. The screen displays Clear VM icon?Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP[QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.1.2.3.3.Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not activate the New voicemail indication on your cordless handset. The provider must also send a digital signal for Visual Message Waiting Indication to activate the new voicemail alert on the handset display. This may also be called FSK Voice Message Waiting Indication. Contact your telephone service provider for details.SettingsLCD languageSettingsClr voicemailClear VM icon?
11Telephone settingsKey toneYou can turn the key tone on or off.Press MENU/SELECT when the handset is not in use.Press  CID or   until the screen displays  Settings,then press MENU/SELECT.Press  CID or  until the screen displays  Key tone,then press MENU/SELECT.Press  CID or  to choose On or Off, then press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGSet date and timeThe answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. Press MENU/SELECT when the handset is not in use.Press  CID or  until the screen displays  Settings,then press MENU/SELECT.Press  CID or  until the screen displays    Set date/time, then press MENU/SELECT.9JGPVJGOQPVJKUƀCUJKPIRTGUU CID or   until the screen displays the correct month and then press MENU/SELECT; or, press the dialing keys (0-9) to enter the current month (for example, December would be represented as 12).Repeat step 4 to set the correct date and year and then press MENU/SELECT to advance to time setting.9JGPVJGJQWTKUƀCUJKPIRTGUU CID or   until the screen displays the correct hour and then press MENU/SELECT; or, press the dialing keys (0-9) to enter the current hour (for example, twelve o’clock would be represented as 12).Repeat step 6 to set the correct minute. When AM or PM KUƀCUJKPIRTGUU CID or   to select AM or PM.Press MENU/SELECT to save your settings, you will hear CEQPſTOCVKQPVQPG1.2.3.4.1.2.3.4.5.6.7.If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.When there is a power failure or after battery replacement, the time needs to be reset.••SettingsKey toneOnSettingsSet date/timeDate: 12/25/10Time: 12:35 PM
12Telephone settingsHome area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code.To change the setting:Press MENU/SELECT when the handset is not in use.Press  CID or  until the screen displays  Settings,then press MENU/SELECT.Press CID or  until the screen displays Home area code, then press MENU/SELECT.The screen displays --- if no area code is stored or the screen displays the stored area code.Use the dialing keys (0-9) to enter the desired home area code or press MUTE/DELETE to delete a digit.Press MENU/SELECTVQEQPſTO[QWYKNNJGCTCEQPſTOCVKQPVQPGDial modeIf you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you need to change the dial mode setting to pulse.To change the setting:Press MENU/SELECT when the handset is not in use.Press  CID or  until the screen displays  Settings, then press    MENU/SELECT.Press  CID or  until the screen displays  Dial mode, then press MENU/SELECT.Press  CID or  to choose Tone or Pulse, then press MENU/SELECT to EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGWebsiteUse this feature to view the VTech website address.Press MENU/SELECT when the handset is not in use.Press  CID or  until the screen displays  Website, then press    MENU/SELECT. The screen will display the VTech website address.1.2.3.4.5.1.2.3.4.1.2.Home area codeHome area code            ---If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, --- appears.
13Telephone operationMake a callPress  /FLASH and then use the dialing keys (0-9)to dial the telephone number.Predial a callEnter the telephone number using the dialing keys (0-9), then press  /FLASH to dial.Answer a callPress  /FLASH or any of the dialing keys (0-9,TONE  or #).End a callPress OFF/CANCEL or put the handset to the telephone base.VolumeDuring a call, press  CID/VOL- or  /VOL+ to adjust the listening volume.MuteThe mute function allows you to hear the other party    but the other party cannot hear you.During a call, press MUTE/DELETE on the handset. The handset screen displays Muted until the mute function is turned off.Press MUTE/DELETE again to resume the   conversation. The handset screen temporarily displays Microphone on.•••••1.2. Muted      10:15 PM 12/25CANCELThe screen shows the elapsed time as you talk (in hours, minutes    and seconds).When predialing (preview numbers before dialing), press MUTE/DELETE or OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).If the handset is moved out of range while on a call, it will beep three times.•••
14Telephone operationCall waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.Press  /FLASH to put the current call on hold and take the new call.Press  /FLASH at any time to switch back and forth between calls.Temporary ringer silencingWhen the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer:Press OFF/CANCEL or MUTE/DELETE and      Ringer muted displays.Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call, press TONE .Use the dialing keys to enter the  relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.Find handset7UGVJKUHGCVWTGVQſPFU[UVGOJCPFUGVUTo start paging:Press  /FIND HANDSET on the telephone base when the telephone is not in use.All idle system handset(s) ring and ** Paging **ƀCUJGUQPVJGUETGGPHQTUGEQPFUTo end paging:Press  /FIND HANDSET again on the telephone base.-OR-Press  /FLASH or any of the dialing keys (0-9,TONEor #) on the handset to stop the paging tone.•••1.2.3.1.2.••CANCELRinger muted  10:15 PM 12/25
15Telephone operationChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press MENU/SELECT twice to select  Directory.Press  CID or   to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access a number in the call log while on a call:Press MENU/SELECT and then press  CID or   to select  Call log.Press MENU/SELECT and then press  CID or   to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access a number in the redial list while on a call:Press REDIAL/PAUSE and then press  CID or   or REDIAL/PAUSE to browse to the desired entry.Press MENU/SELECT to dial the displayed number.Redial list6JGVGNGRJQPGUVQTGUVJGſXGOQUVTGEGPVN[FKCNGFPWODGTU9JGPVJGTGCTGCNTGCF[ſXGGPVTKGUVJGQNFGUVGPVT[KUFGNGVGFVQOCMGTQQOfor the new entry.Entries are shown in reverse chronological order.Review the redial listPress REDIAL/PAUSE when the handset is not in use.Press  CID, or REDIAL/PAUSE repeatedly to browse the redial list.1.2.3.1.2.3.1.2.••1.2.You cannot edit a directory entry while on a call. For more details about the directory, see page 17.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 22.You cannot erase a redial entry while on a call. For more details about the redial memory, see page 15.Press OFF/CLEAR to exit redial, directory or call log when you are on a call.9JGPVJGTGKUOQTGVJCPQPGJCPFUGVQPCECNNQPN[VJGſTUVJCPFUGVVJCVanswered the call can access the directory, call log or redial list.•••••
16Telephone operationThis feature is not applicable to model CS6124.•Dial a redial entryPress REDIAL/PAUSE when the handset is not in use.Press  CID, or REDIAL/PAUSE repeatedly until the desired    entry displays.Press  /FLASH to dial.-OR-Press  /FLASH when the handset is not in use.Press REDIAL/PAUSE and then press  CID, or REDIAL/PAUSErepeatedly until the desired entry displays.Press MENU/SELECT to dial.Delete a redial entryPress REDIAL/PAUSE when the handset is not in use.Press  CID, or REDIAL/PAUSE repeatedly to browse to the    desired entry.Press MUTE/DELETE to delete the displayed number. You will hear a EQPſTOCVKQPVQPGMultiple handset useYou can use up to two system handsets at a time on an outside call.To share an outside call:When a handset is already on a call and you would like to join the call, press/FLASH on another handset to join the call.To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not end until all handsets hang up.1.2.3.1.2.3.1.2.3.••
17Telephone operationDirectoryThe directory can store up to 30 entries. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters.Each handset directory is independent. Any additions, FGNGVKQPUQTGFKVUOCFGQPQPGJCPFUGVYKNNPQVTGƀGEVKPthe directory of other handsets (model CS6124-2 only).When there are no records in the directory, the screen displays Directory empty.When the directory is full and you try to save an entry, the screen displays Directory full.If you try to save an entry already stored in the directory, the screen displays Number repeated.Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, Not available appears.If the telephone number in the directory exceeds 15 digits, a - appears after the 14th number and the rest of the numbers will be shown two seconds later on the same row beginning with a -.••••••Directory emptyDirectory fullNumber repeatedNot availableElizabeth Jones18001234567890-Elizabeth Jones-1234567890123-Elizabeth Jones-456
18Telephone operationAdd a directory entryEnter the number when the handset is not in use and press MENU/SELECT,then go to step 3.-OR-Press MENU/SELECT three times when the handset is not in use.2. The screen displays Enter number.3. Use the dialing keys to enter or edit the number.Press MUTE/DELETE to backspace and erase    a digit.Press and hold MUTE/DELETE to erase the    entire entry.Press  CID or   to move the cursor to the left or right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).-OR-Copy a number from the redial list by pressing REDIAL/PAUSE and then press  CID, or REDIAL/PAUSE repeatedly to select a number.      Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen displays Enter name.Use the dialing keys (see Character Chart on page 19)to enter the name.Press MUTE/DELETE to backspace and erase    a character.Press and hold MUTE/DELETE to erase the    entire entry.Press  CID or   to move the cursor to the left or right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a EQPſTOCVKQPVQPG.1.••••4.5.•••6.Enter nameMike_Enter number-Add contactDirectory
19Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:Review the directoryEntries are sorted alphabetically. To search the directory:Press   when the handset is not in use. Press    CID or   to browse.-OR-Press MENU/SELECT twice when the handset is not in use.Press  CID or   to select  Review.Press MENU/SELECT and then press  CID or    to browse.1.1.2.3.Number keyCharacters by number of key presses1234 5 6 789101111.-’ ( ) *#&/ ,2ABCa b c 23DEFd e f 34GHI g h i 45JKLj k l 56MNOm n o 67PQRS p q r s78TUVt u v 89WXYZ w x y z 90space 0TONE#9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKUautomatically capitalized. Press the number key repeatedly until the desired character appears.•Mike Smith800-595-9511REVIEW
20Telephone operationAlphabetical searchTo start an alphabetical search:Follow the steps in Review the directory on page 19 to enter the directory.Use the dialing keys to enter the letters associated with the name. For example, if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Kristen (if you have more than one stored entry beginning with the same letter, in this case Jenny CPF,GUUKGYKVJVJGſTUVGPVT[FKURNC[GF=Jenny], press  to view all other entries beginning with that letter), or three times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press  CID or   on the handset to browse.Dial a directory entrySearch for the desired entry in the directory (see Review the directory on page 19 or Alphabetical search above).When the desired entry appears, press  /FLASH to dial.Edit a directory entrySearch for the desired entry in the directory (see Review the directory on page 19 or Alphabetical search above).When the desired entry appears, press MENU/SELECT.The screen displays Edit number and the desired entry’s number.If the number is more than 11 digit, the screen will not display Edit Number but the desired entry’s   number only.4. Use the dialing keys to edit the number.Press MUTE/DELETE to backspace and erase a digit.Press and hold MUTE/DELETE to erase the entire entry.Press  CID or   to move the cursor to the left or right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).Press MENU/SELECT to move to the name. The screen displays Edit name and the desired entry’s name displays.Use the dialing keys (see Character Chart on page 19)to edit the name.Press MUTE/DELETE to backspace and erase a character.Press and hold MUTE/DELETE to erase the entire entry.Press  CID or   to move the cursor to the left or right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a EQPſTOCVKQPVQPG1.2.1.2.1.2.3.•••••5.6.•••7.Edit nameMike Smith_Edit number800-595-9511_
21Telephone operationDelete a directory entrySearch for the desired entry in the directory (see Review the directory on page 19 or Alphabetical search on page 20).When the desired entry appears, press MUTE/DELETE.The screen displays Delete Contact? and the number.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[UDeleting ... and Contact deleted. You will hear a EQPſTOCVKQPVQPG1.2.3.Delete contact?800-595-9511Deleting...About caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone UGTXKEGRTQXKFGTCHVGTVJGſTUVQTUGEQPFTKPI%CNNGT+&CNNQYU[QWVQUGGVJGname, number, date and time of calls.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You do not subscribe to caller ID or call waiting services.There are fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.•••The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when it reaches the beginning or end of the call log list.••Contact deleted
22Telephone operationCall logIf you subscribe to caller ID service, information about each caller will appear CHVGTVJGſTUVQTUGEQPFTKPI+H[QWCPUYGTCECNNDGHQTGVJGECNNGTKPHQTOCVKQPappears on the screen, it will not be saved in the call log.The call log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more VJCPEJCTCEVGTUQPN[VJGſTUVEJCTCEVGTUCTGUJQYPCPFUCXGFKPVJGcall log.You can review, redial and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.XX missed call(s) displays when there are new call log entries that have not been reviewed.Call log empty displays when there are no records in the call log.Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, Not available displays.Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX missed calls.Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed call indicator no longer displays.If you do not want to review the missed calls one by one, press and hold OFF/CANCEL on the handset to erase the missed call indicator. All the entries are then considered old and kept in the call log.•••••••The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.For call log entries with numbers between 16 and 24 digits, in order to view the entire number, you must save the entry to the directory (see page 24).If the phone number has more than 24 digits, it will not be saved or shown in the call log.•••xx missed calls10:15 PM 12/25Mike Smith595-951110:15 PM 12/25 NEW
23Telephone operationMemory matchWhen the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.Review the call logPress  CID when the handset is not in use.Press  CID or   to browse.-OR-Press MENU/SELECT when the handset is not in use. Press  CID or  to select  Call log.Press MENU/SELECT and then press  CID or   to select  Review.Press MENU/SELECT and then press  CID or  to browse.View dialing optionsAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the directory.While reviewing the call log, press # (the pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.When the number is shown in the correct format for dialing, press  /FLASH on the handset to call    the number.1.2.1.2.3.The number shown in the call log is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus phone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider.If you have programmed the home area code (see page 12), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options.595-95111-595-9511800-595-95111-800-595-9511800-595-95111-800-595-9511595-95111-595-9511
24Telephone operationDial a call log numberWhen in the call log (see Review the call log on page 23), press CID or  to browse to the desired entry.Press  /FLASH to call.Save a call log entry to the directoryWhen in the call log (see Review the call log on page 23), press CID or  to browse.When the desired entry appears, press MENU/SELECT.The screen displays Edit number and the desired entry’s number.4. Use the dialing keys to edit the number.Press MUTE/DELETE to backspace and erase    a digit.Press and hold MUTE/DELETE to erase the entire entry.Press  CID or   to move the cursor to the left or right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).Press MENU/SELECT to move to the name. The screen displays Edit name and the desired entry’s name displays.Use the dialing keys (see Character chart on page 19)to edit the name.Press MUTE/DELETE to backspace and erase    a character.Press and hold MUTE/DELETE to erase the    entire entry.Press  CID or   to move the cursor to the left or right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a EQPſTOCVKQPVQPG1.2.1.2.3.••••5.6.•••7.Edit number800-595-9511_Edit nameMike Smith_If the entry is already saved in the directory, the screen displays    Number repeated.If there is no caller ID information, the screen displays Unable to save and you hear a double beep.••
25Telephone operationDelete from the call logDelete an entry:When in the call log, press  CID or   to browse.Press MUTE/DELETE to delete the selected entry. The screen displays Deleting...CPF[QWJGCTCEQPſTOCVKQPVQPGDelete all entries:Press MENU/SELECT when the handset is not in use. Press  CID or  to select  Call log.Press MENU/SELECT and then press  CID or   to select    Del all calls.Press MENU/SELECT and the screen displays Delete all?Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[UDeleting...CPF[QWJGCTCEQPſTOCVKQPVQPGDisplays WhenPRIVATE NAME The caller is blocking the name information.PRIVATE NUMBER The caller is blocking the telephone number information.PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME  This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.LONG DISTANCE-OR-L (before the caller’s number)It is a long distance call.1.2.1.2.3.4.Delete all?Call log display screen messages
26Answering system set upYou must use a system handset to change your answering system settings.Answer ON/OFFThe answering system must be turned on to answer and record messages.When the answering system is turned on, the  /ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset.To turn on or off with the telephone base: Press  /ANS ON/OFF to turn the built-in answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.”  When the answering system is turned off, it announces, “Calls will not be answered.”To turn on or off with a handset:Press MENU/SELECT when the handset is not in use.Press CID or  to select  Answering Sys, then press MENU/SELECT.Press CID or  to select  Answer ON/OFF, then press MENU/SELECT.Press CID or  to choose On or Off, then press MENU/SELECT to EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGCall screeningYou can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, set the call screening off on the handset. Remember to increase the volume in order to hear your messages during playback.To turn on or off with a handset:Press MENU/SELECT when the handset is not in use.Press CID or  to select  Answering Sys, then press MENU/SELECT.Press CID or  to select  Ans sys setup, then press MENU/SELECT.Press MENU/SELECT to select  Call screening.Press CID or  to choose On or Off, then press MENU/SELECT to EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG•1.2.3.4.1.2.3.4.5.Answering system settings
27Answering system settingsNumber of ringsYou can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.Press MENU/SELECT when the handset is not in use.Press CID or  to select  Answering Sys, then press MENU/SELECT.Press CID or  to select  Ans sys setup, then press MENU/SELECT.Press  CID or  to select  # of rings, then press MENU/SELECT.Press  CID or   to choose from 6,4,2 or Toll saver, then press    MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGRemote access codeA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.Press MENU/SELECT when the handset is not in use.Press CID or  to select  Answering Sys, then press MENU/SELECT.Press CID or  to select  Ans sys setup, then press MENU/SELECT.Press  CID or  to select  Remote code, then press MENU/SELECT.Press the dialing keys (0-9) to enter the code or  CID or  to select from 00 to 99, then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGMessage alert toneThis telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.Press MENU/SELECT when the handset is not in use.Press  CID or  to select  Answering Sys, then press MENU/SELECT.Press  CID or  to select  Ans sys setup, then press MENU/SELECT.Press  CID or  to select  Msg alert tone, then press MENU/SELECT.Press  CID or  to choose On or Off, then press MENU/SELECT to EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.5.1.2.3.4.5.1.2.3.4.5.While the answering system is answering a call, you can press  /VOLUME once on the telephone base, or press  /PLAY/STOP to temporarily turn on the call screening. Press /PLAY/STOP to temporarily turn off the call screening.The answering system must be turned on for the message alert tone to function.Press any key on the telephone base (except  /FIND HANDSET) to temporarily silence the message alert tone.••
28Answering system settingsRecording timeYou can set the recording time for each incoming message.Press MENU/SELECT when the handset is not in use.Press CID or  to select  Answering Sys, then press MENU/SELECT.Press CID or  to select  Ans sys setup, then press MENU/SELECT.Press  CID or  to select  Recording time, then press MENU/SELECT.Press  CID or   to choose from 3 minutes,2 minutes or 1 minute,then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.Play your announcement Press MENU/SELECT when the handset is not in use.Press  CID or   to select  Answering Sys, then press MENU/SELECT.Press MENU/SELECT to select  Announcement.The handset announces, “To play, press 2. To record, press 7.” Press 2to play.Record your own announcement Press MENU/SELECT when the handset is not in use.Press  CID or   to select  Answering Sys, then press MENU/SELECT.Press MENU/SELECT to select  Announcement.The handset announces, “To play, press 2. To record, press 7.” Press 7to record.The handset announces, “Record after the tone. Press 5 when you are done.”After the tone, speak towards the microphone of the handset.Press 5YJGPſPKUJGFThe answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.1.2.3.4.5.1.2.3.4.1.2.3.4.5.6.7.8.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds will not be recorded.••
29Answering system settingsDelete your announcementPress MENU/SELECT when the handset is not in use.Press  CID or  to select  Answering Sys, then press MENU/SELECT.Press MENU/SELECT to select  Announcement.The handset announces, “To play, press 2. To record, press 7.” Press 3to delete your own recorded announcement. The handset announces, “Announcement deleted.”1.2.3.4.When your announcement is deleted, calls are answered with the    preset announcement.•
30Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If   and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.If   and XX new message(s) display on the handset and the message YKPFQYQPVJGVGNGRJQPGDCUGƀCUJGUVJGTGCTGPGYCPUYGTKPIU[UVGOmessages. Press MENU/SELECT twice on the handset (page 31) or    /PLAY/STOP on the telephone base (page 31) to listen.Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead  of rings. In this case, allow six seconds per ring when determining the appropriate setting.Message capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.••Answering system operation
31Answering system operationNew message indicationWhen there are new answering system messages,   and XX new message(s)UJQYQPVJGJCPFUGVCPFVJGOGUUCIGYKPFQYQPVJGVGNGRJQPGDCUGƀCUJGUIf the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.Call interceptIf you want to talk to the person whose message is being recorded, press /FLASH or   on the handset.Message playbackIf you have new messages, the telephone plays only the new messages (oldest ſTUV+HVJGTGCTGPQPGYOGUUCIGUVJGVGNGRJQPGRNC[UDCEMCNNOGUUCIGUQNFGUVſTUVWhen playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.”To play messages with the telephone base:Press /PLAY/STOP when the phone is not in use.   Options during playback:Press  /VOLUME or  /VOLUME to adjust the speaker volume.Press  /SKIP to skip to the next message.Press  /REPEAT to repeat the message currently playing.    Press  /REPEAT twice to listen to the previous message.Press X/DELETE to delete the current message. The system advances to the next message.Press  /PLAY/STOP to stop.To play messages with a handset:Press MENU/SELECT when the phone is not in use.Press MENU/SELECT to select  Play messages.   Options during playback:Press  CID/VOL- or  /VOL+ to adjust the speaker volume.Press 6 to skip to the next message.Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message.Press 3 to delete the current message. The system advances to the next message.Press OFF/CLEAR to stop.1.•••••1.2.•••••During message playback, if there is an incoming call or another handset makes a call, message playback will be stopped.•
32Answering system operationDelete all messagesTo delete all messages with the telephone base:Press X/DELETE when the phone is not in use.The telephone announces, “To delete all old messages, press DELETEagain.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”To delete all messages with a handset:Press MENU/SELECT when the handset is not in use.Press CID or  to select >Answering Sys, then press MENU/SELECT.Press CID or  to select >Delete all old, then press MENU/SELECT.The handset shows Delete all msg?Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP6JGUETGGPFKURNC[UDeleting ... and No old messages;QWYKNNJGCTCEQPſTOCVKQPVQPGRecord, play or delete memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.To record a memo:Press MENU/SELECT when the handset is not in use.Press CID or   to select  Answering Sys, then press MENU/SELECT.Press CID or   to select  Record memo, then press MENU/SELECT.The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone of the handset.Press 5YJGPſPKUJGFTGEQTFKPI6JGJCPFUGVCPPQWPEGU“Recorded.”1.2.1.2.3.4.1.2.3.4.5.If you record a memo when the answering system memory is full, “MEMORY IS FULL” will be announced.Each memo can be up to three minutes in length and memos shorter than two second are not recorded.When the answering system has less than three minutes of recording time left, “Less than three minutes to record” is announced at the telephone base and the handset displays Rec mem low.When FCPFPWODGTQTOGUUCIGUCTGƀCUJKPICNVGTPCVGN[KPVJGOGUUCIGwindow or the handset displays Rec mem full, the memory is full. Delete some messages to make room for more. You can only delete old messages, which are messages you have played.•••••
33Answering system operationWhen the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” •Window display Description0No messages.1-9 9 Total number of old messages recorded. Current message number during old message playback.0-99 ƀCUJKPI 9JGPVKOGCPFFCVGCTGPQVUGVKVƀCUJGUVQVCNPWODGTof new messages recorded, or total number of old messages recorded.The telephone base may have lost and regained power. The clock needs to be set.1-9 9  & F (alternating) Memory is full with total number of messages recorded.1-8 Telephone base speaker volume level while adjusting.-- The system is answering a call, recording a memo or announcement.Telephone is answering a call, accessing directory or call log, or being accessed remotely.The answering system is being programmed.0-6 Telephone base ringer level while adjusting.Message window displays
34Answering system operationRemote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 27 to change it.Dial your telephone number from any touch-tone telephone.When the system plays your announcement, enter the two-digit security code.Then you can enter one of the following remote commands.Hang up or press 8 to end the call.1.2.3.4.Command Function1Play all messages.2Play only new messages.3Delete the current message (during playback).33 Delete all old messages.4Repeat the current message (during playback).5Stop.*5 Hear a list of remote commands.6Skip to the next message (during playback).*7 Record a new announcement.8End the call.0Turn the answering system on or off.If you do not press any keys after you enter the remote access code, all new and old messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”•••
35AppendixAppendixCall log empty There are no call log entries.Directory empty There are no directory entries.Directory full The directory is full.Ended X:XX:XX You have just ended a call.Incoming call There is an incoming call.Line in use A system handset or another telephone on the same line is in use.Low battery The battery needs to be recharged.Microphone on MUTE is turned off and the person on the other end can hear you.Muted You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.New voicemail There are new voicemail message(s) from the telephone service provider.No battery No battery is installed. Follow the directions for battery installation on page 4 to install the battery before charging.No line There is no telephone line connected.No signal Communication between handset and telephone base is lost during a call.Not available One handset is already viewing the call log and another handset attempts to review it.Number repeated The telephone number entered is already stored in the directory.Out of range or no pwr at baseThe handset cannot communicate with the telephone base. Check the telephone base power connection or move closer.Phone X:XX:XX The handset is on a call.Place in charger The battery is very low. Place the handset in the telephone base or charger for recharging.Rec mem full Answering system has no recording time left.Rec mem low Answering system has less than three minutes recording time left.Ringer muted The handset ringer is muted temporarily during an incoming call.Screen display messagesAppendix
36AppendixRinger off The handset ringer is turned off.Saved Your selection has been saved.XX missed calls There are calls that have not been reviewed in the call log.XX new messages There are new messages in the answering system.** Paging ** All system handsets are being paged.Screen display messages
37AppendixAppendix$CVVGT[UVCVWUƀCUJGUYJGPVJGDCVVGT[KUNQYCPFPGGFUEJCTIKPIBattery status - animates when the battery is charging.Battery status - becomes solid when the battery is fully charged.New voicemail received from the telephone service provider.New answering system messages.NEW New missed call(s) in call log.ANS ON Answering system is turned on.Message number currently playing and total number of messages recorded.Handset screen iconsHandset and telephone base indicatorsHandset lightCHARGE On when the handset is charging in the telephone base or charger.Telephone base lightIN USE On when the telephone line is in use.On when the answering system is answering a call.Flashes quickly when there is an incoming call.Flashes when another telephone sharing the same line is in use./ANS ON/OFF On when the answering system is turned on.1/13
38AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking*) Seven hoursWhile not in use (standby**) Seven days*Operating times vary depending on your actual use and the age of the battery.**Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps every minute while on a call.The handset beeps and Low battery displays on the handset.A battery is properly installed and the screen is blank.CAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to  www.vtechcanada.com or call 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUfor special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNObserve proper polarity orientation between the battery and metallic contacts.6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGQHmoisture.•••••••••••
39AppendixAppendixTroubleshooting+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQYFor customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call    1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJGwall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before Low battery appears on the screen (page 5).Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local telephone service. Contact your telephone service provider.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord may be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local telephone service. Contact your telephone service provider.I cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.Low battery shows on the handset screen.Place the handset in the telephone base or charger for recharging.•••••••••••••••••
40AppendixRemove and install the battery again and use it until fully depleted, then charge the handset in the telephone base for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and install the battery again, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off below.If the battery is completely depleted, it may take up to 10 minutes to charge the handset before Low battery appears on the screen (page 5).Purchase a new battery. Refer to the Battery section (page 38).The CHARGE light is off.Clean the charging contacts on the handset and telephone base or charger each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base or charger to reset.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (see page 9).Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be malfunctioning. Install a new telephone line cord.Remove and install the battery again and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••••••••••Troubleshooting
41AppendixAppendixMy handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.There is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about DSL ſNVGTUAppliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within [QWTJQOGQTQHſEGCYC[HTQOYCNNUQTQVJGTQDUVTWEVKQPU+POCP[GPXKTQPOGPVUelevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local telephone service. Contact your telephone service provider (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).I hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local telephone service. Contact your telephone service provider.•••••••••••••Troubleshooting
42AppendixTroubleshootingI hear noise on the cordless handset and the keys do not work.Make sure the telephone line cord is plugged in securely.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.6JGECNNGT+&KPHQTOCVKQPUJQYUCHVGTVJGſTUVQTUGEQPFTKPIIf you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about DSL ſNVGTUThe telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.The caller may not be calling from an area which supports caller ID.Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about DSL ſNVGTUCaller ID entries do not match the numbers I need to dial.Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other than 10 digits, see the view dialing options feature on page 23 for instructions on changing the number.If you dial seven digits for local calls, you may want to use the home area code feature (see page 12).Out of range or no pwr at base shows on the handset screen.The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.•••••••••••••••
43AppendixAppendixOther electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.New voicemail and   show on the handset display and I don’t know why.Your telephone has voicemail indication that is separate from the built-in answering system. If New voicemail and  appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 30). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.The answering system does not answer after the correct number of rings.Make sure the answering system is on. When the answering system is on, the /ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 15).If the memory is full or if the answering system is off, the answering system answers after 10 rings.In some cases, the answering system is affected by the ringing system used by your telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 36). To determine how many rings will activate your voicemail, please contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.The outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.Make sure there is no background noise when recording.The answering system does not record messages.Make sure the answering system is on.When the answering machine memory is full, it does not record new messages until some old messages are deleted.•••••••••••••Troubleshooting
44AppendixIf you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 36). To determine how many rings will activate your voicemail, please contact your local telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting thefax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.6JGOGUUCIGUQPVJGCPUYGTKPIU[UVGOCTGXGT[FKHſEWNVVQJGCTPress  /VOLUME on the telephone base or  /VOL+ on the handset to increase the speaker volume.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.The answering system does not respond to remote commands.Make sure your remote access code is correct (page 27).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.There may be interference on the telephone line you are using. Press the dialing keys ſTON[YJGPFKCNKPII subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.+H[QWCTGWUKPICſTGYCNNKVOC[RTGXGPVCEEGUUVQ[QWTPQPVTCFKVKQPCNVGNGRJQPGservice. Contact your service provider for more information.••••••••••••••••Troubleshooting
45AppendixAppendixCommon cure for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):1. Disconnect the power to the telephone base.2. Disconnect the battery on the cordless handset.3. Wait a few minutes before connecting power to the telephone base.4. Install the battery again and place the cordless handset in the telephone base .5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.•Troubleshooting
46AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to TGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPIRead and understand all instructions.Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.This product should be operated only from the type of power source indicated on the marking NCDGN+H[QWCTGPQVUWTGQHVJGV[RGQHRQYGTUWRRN[KP[QWTJQOGQTQHſEGEQPUWNV[QWTFGCNGTor local power company.Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized UGTXKEGHCEKNKV[1RGPKPIQTTGOQXKPIRCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKſGFaccess doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product.If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTCFCRVGTKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JGprongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.
47AppendixAppendixPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the NC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset displays Out of range or no pwr at base.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press  /FLASH. Move closer to the telephone base, then press  /FLASH to answer the call.If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.•••Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
48AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
49AppendixAppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTliquid intrusion; or2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCPauthorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
50AppendixWarranty (continued)How do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPFInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGother rights, which vary from state to state or province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPGyear from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUVof substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.3.
51AppendixAppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTcompliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two condi-tions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer-ence received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this GSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKſGTKPVJGHQTOCV75###'36::::6JKUKFGPVKſGTOWUVDGRTQXKFGFVQ[QWTVGNGRJQPGUGTXKEGRTQXKFGTWRQPTGSWGUVThe plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are  called. The REN for this product is encoded CUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTOQTGKPHQTOCVKQPplease contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone UGTXKEGRTQXKFGTQTCSWCNKſGFKPUVCNNGTIf this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Warranty.••••FCC, ACTA and IC regulations
52AppendixFCC, ACTA and IC regulations (continued)If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify [QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKſGFCUUQQPCUpossible. You will be given the opportunity to correct the problem and the telephone service provider KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGUGTXKEGRTQXKFGTmay make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers GIRQNKEGſTGOGFKECNKPVJGUGNQECVKQPU+H[QWFQUVQTGQTVGUVGOGTIGPE[PWODGTURNGCUG4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWRPerform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPUYGTGOGVThe Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of VJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFſXG6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU
53AppendixAppendix6GEJPKECNURGEKſECVKQPUFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448MHzChannels 5Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 6.48 X 2.03 X 1.30 in (164.5 X 51.5 X 33.0 mm)Telephone base: 4.92 X 5.32 X 3.19 in (125.0 X 135.0 X 81.0 mm)Charger:2.91 X 3.17 X 1.89 in (74.0 X 80.5 X 48.0 mm)Weight Handset: 4.58oz (129.8g) (including battery)Telephone base: 6.77oz (191.9g)Charger:1.83oz (52.0g)Power requirements Handset: 2.4V 400mAh Ni-MH batteryTelephone base: 6V DC @ 400mACharger: 6V AC @ 300mAMemory Handset directory: 30 memory locations; up to 30 digits and 15 characters Handset call log: 30 memory locations; up to 24 digits and 15 characters
54AppendixIndexAAbout caller ID  21About cordless telephones  48Answer a call  13Answering system and voicemail  30Answering system setup  26Answer ON/OFF  26BBattery  38Battery charging  5Battery installation  4CCaller ID  21Call intercept  31Call log  22Call log display screen messages  25Call waiting  14Character chart  19Charging  5Clear voicemail  10DDelete a directory entry  21Delete announcement  29Delete a redial entry  16Dial a call log number  24Dial a number from the directory  20Dial a redial entry  16Dialing pause  18, 20, 24Directory  17&5.ſNVGT2EEdit a directory entry  20End a call  13FFind handset  14HHandset layout  6, 7Handset light  37Handset screen icons  37IImportant safety instructions  46Indicators  37Installation  2KKey tone  11LListening volume  13MMaintenance  47Make a call  13Message alert tone  27Message playback  31Message window displays  33Missed call indicator  22NNumber of rings  27OOperating range  47PPacemaker patients  47Paging handset  14Parts checklist  1Phonebook  17Play announcement  28Precautions for users of implanted cardiac pacemakers  47Predial a call  13
55AppendixAppendixIndexRReview the call log  23Review the directory  19Ringer  9Ringer volume  9SSafety instructions  46Save a call log entry to the directory  24Screen display messages  35, 36Screen icons  37Store a directory entry  18Store from redial  18T6GEJPKECNURGEKſECVKQPU53Telephone base installation  2Telephone base layout  8Telephone base light  37Temporary tone dialing  14Troubleshooting  39VView dialing options  23Voicemail  30Volume  9, 13WWall mounting  3Warranty  49Website  12
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc.Beaverton, Oregon 97008Distributed in Canada by VTech Technologies Canada, Ltd. Richmond, B.C. V6W 1L5Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-003657-010-100

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