VTech Telecommunications 80-7269-00 1.9GHz CORDLESS PHONE User Manual CS6319 X IC approval 27 July 09 pdf

VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE CS6319 X IC approval 27 July 09 pdf

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80 7269 00 User Manual

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Table of contentsiiGetting started .........................1Parts checklist............................1Telephone base and charger installation ...............................2Battery installation and charging ..................................3Installation options .....................4Table top to wall mount installation ..............................4Wall mount to table top installation ...............................5Handset layout ...........................6Telephone base layout ...............7Telephone settings ..................8Ringer volume (handset)............8Ringer tone.................................8Key tone .....................................8LCD language ............................9Set date/time ..............................9Clear voicemail...........................10Home area code.........................10Answering system settings ....11Answering system set up ...........11Number of rings..........................11Remote code .............................11Message alert tone.....................11Announcement ...........................12Play your announcement ..........12Record your own announcement .......................12Delete your announcement ........12Telephone operation................13Make a call ................................13Predial a call...............................13Answer a call ..............................13End a call....................................13Speakerphone............................13Volume .......................................13Mute ...........................................14Ringer mute................................14Call waiting .................................14Find handset...............................14Chain dialing...............................15Multiple handset use ..................16Intercom .....................................16Answer an incoming call during an intercom call............16Share an outside call..................17Directory.....................................18Store a directory entry................19Character chart ..........................20Search the directory...................21Alphabetical search....................21Dial a directory entry ..................21Edit a directory entry ..................22Delete from the directory............22About caller ID............................23Call log .......................................24Missed calls indicator ................24Review the call log ....................25Make a call log entry ready to dial ......................................25Dial a call log entry ....................26Save a call log entry to the directory ..................................26Delete from the call log ..............26Call log display screen messages................................27Redial list....................................27Dial a redial entry .......................27Delete from redial.......................27Answering system operation...28Answering system and voicemail .................................28Message capacity ......................28Turn the answering system on or off...................................29Call screening ............................29Call intercept ..............................29Telephone base ringer volume...29New message indication ............30Message playback .....................30Delete all messages...................31

iiiTable of contentsRecord and play memos ............31Record a memo..........................31Message window displays..........32Remote access ..........................33Appendix...................................34Handset display screen messages................................34Handset and telephone base indicators ................................36Battery........................................37Expand your telephone system...38Add and register a handset (optional) .................................38Replace a handset .....................39Troubleshooting..........................40Important safety instructions......46Operating range .........................47Maintenance...............................47About cordless telephones.........48The RBRC® seal.........................48Warranty.....................................49FCC, ACTA and IC regulations ...516GEJPKECNURGEKſECVKQPU .............53Index ..........................................54

1Telephone line cordParts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Quick start guideTelephone baseTelephone base power adapterUser’s manualTo purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.Getting startedHandset(1 for CS6319 and2 for CS6319-2)Wall bracketCharger and charger adapter(1 for CS6319-2)Battery(1 for CS6319 and2 for CS6319-2)Battery compartment cover(1 for CS6319 and2 for CS6319-2)

3Getting startedBattery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFUthe center of the handset until it clicks into place.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.1.2.3.4.5.13245CHARGE lightIf the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.••

4Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 40 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The handset beeps and shows LOW BATTERY. If you are on a call in low battery mode, the handset beeps every minute.The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge without interruption until the screen shows LOW BATTERY (at least 10 minutes).The screen shows PLACE IN CHARGER and ƀCUJGUBattery has very little charge and the handset cannot be used.Charge without interruption until the screen shows LOW BATTERY (at least four minutes).The screen shows LOW BATTERY,ƀCUJGUCPFVJGhandset beeps.Battery has enough charge to be used for a short time.Charge without interruption until the screen shows HANDSET X (about one hour).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

5Getting startedInstallation optionsYour telephone base is ready for table top use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.Table top to wall mount installation Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it is securely in place.+H[QWCTGWUKPIC&5.ſNVGTRNWIVJGNKPGEQTFKPVQVJGſNVGTPQY4QWVGVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTVJTQWIJVJGYCNNDTCEMGVJQNG4QWVGVJGpower cord out of the bottom of the telephone.2NWIVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTKPVQVJGYCNNLCEM2NWIVJGpower adapter into a power outlet not controlled by a wall switch.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.1.2.3.4.1 234Screw spacing=3.9 inches

6Getting startedWall mount to table top installationIf the telephone line cord and power adapter cord are bundled, untie VJGOſTUVLift the telephone base up to detach it from the black plastic wall bracket. 7PRNWIVJGVGNGRJQPGNKPGEQTFQT&5.ſNVGTHTQOVJGYCNN7PRNWIVJGpower adapter from the power outlet.See Telephone base and charger installation on page 2.1.2.3.

7Getting startedHandset layoutVOL/CID (caller ID/volume)Press to review the call log when the telephone is not in use (page 28).While in a menu, press to scroll down.During a call, press to lower the listening volume (page 15).MENU/SELECTPress to show the menu.While in a menu, press to select an item, or save an entry or setting.OFF/CLEARDuring a call, press to hang up (page 15).While the handset is ringing, press to silence the ringer temporarily (page 16).Press and hold while the telephone is not in use to erase the missed calls indicator (page 27).During programming, press to exit without making changes.#Press repeatedly to show other dialing options when reviewing a call log entry (page 28).MUTE/REMOVEWhile on a call, press to mute the microphone (page 16).While reviewing the call log, directory or redial list, press to delete an individual entry (page 29,page 25 and page 30, respectively).Press to delete digits when predialing (page 15).INT (intercom)Press to initiate an intercom conversation or transfer a call (page 18).1While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page xx).CHARGE lightOn when the handset is charging in the telephone base or charger (page xx)./FLASHPress to make or answer a call (page xx).During a call, press to receive an incoming call when you receive a call waiting alert (page xx).REDIAL/PAUSEPress to review the redial list (page 30). While dialing or entering numbers into the directory, press and hold to insert a dialing pause (page 21). VOL/ (volume/directory)Press to enter the directory when the telephone is not in use (page xx).While in a menu, press to scroll up.During a call, press to raise the listening volume (page xx).Handset layout(speakerphone)Press to switch between speakerphone and handset (page xx).

8Getting startedFIND HANDSETPress to page all system handsets.IN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use.VOICEMAIL lightFlashes when you have new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages (page 11).Telephone base layout

9Telephone settingsRinger volume (handset)You can set the ringer volume or turn the ringer off.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >Ringers, then press MENU/SELECT.Press or to select >Ringer volume, then press MENU/SELECT.Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP1.2.3.4.5.Setting the volume to the lowest level turns off the ringer. A ringer off icon appears.See page xx to set the telephone base ringer volume.The setting also determine the ringer volume of the intercom call and paging tone. However, paging volume ranges between level 4 to 5 only, therefore, if the ringer volume is set to below level 4, the paging volume will be set to level 4 automatically.•••Ringer toneYou can choose from different ringer tones or melodies.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >Ringers, then press MENU/SELECT.Press or to select >Ringer tone, then press MENU/SELECT.Press or to select the desired ringer tone or melody. A sample of each ringer tone or melody plays as you scroll through the choices.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP1.2.3.4.5.If you turn off the ringer volume, you will not hear ringer tone samples.>Ringer volume Ringer toneTelephone settingsRINGER TONE>Tone 1>Ringer tone Ringer volumeRINGER VOLUME>Ringers Settings

12Telephone settingsDial modeYou can choose between tone or pulse dialing mode.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >Settings, then press MENU/SELECT.Press or to select >Dial mode, then press MENU/SELECT.Press or to choose Tone or Pulse.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP1.2.3.4.5.>Dial mode LCD languageDIAL MODE>ToneHome area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >Settings, then press MENU/SELECT.Press or to select >Home area code, then press MENU/SELECT.Use the dialing keys to enter the desired home area code.Press MUTE/REMOVE to delete a digit.Press and hold MUTE/REMOVE to delete the entire entry.Press MENU/SELECTVQEQPſTO1.2.3.4.••4.If, in the future, your telephone company requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _will appear in the display.>Home area code Dial modeHOME AREA CODE800

13Answering system set upUse a system handset to change your answering system settings.Number of ringsYou can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Ans sys setup, then press MENU/SELECT.Press or to select ># of rings, then press MENU/SELECT.Press or to choose from 2,4,6 or TOLL SAVER, then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQPRemote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Ans sys setup, then press MENU/SELECT.Press or to select >Remote code, then press MENU/SELECT.Press or to select from 10 to 99, then press MENU/SELECT VQEQPſTOMessage alert toneThis telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Ans sys setup, then press MENU/SELECT.Press or to select >Msg alert tone, then press MENU/SELECT.Press or to select from On or Off, then press MENU/SELECT to EQPſTO[QWTUGNGEVKQP1.2.3.4.5.1.2.3.4.5.1.2.3.4.5.The answering system must be turned on for the message alert tone to function. Press any key on the telephone base (except FIND HANDSET) to temporarily silence the message alert tone.••Answering system settings

14Answering system settingsAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 2to play.Record your own announcement Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 7to record.The handset announces, “Record after the tone. Press 5 when you are done.”After the tone, speak towards the microphone of the handset.Press 5YJGPſPKUJGFThe answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.1.2.3.4.1.2.3.4.5.6.7.8.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds will not be recorded.••Delete your announcementPress MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Announcement, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.”Press 3 to delete your own recorded announcement.1.2.3.4.When your announcement is deleted, calls are answered with the preset announcement.

15Make a call Press /FLASH or . You hear a dial tone.Dial the number.Predial a callDial the number.Press /FLASH or .Answer a callPress /FLASH, or any of the dialing keys (0-9,#, *).End a callPress OFF/CLEAR or put the handset in the telephone base or charger.SpeakerphoneDuring a call, press to switch between speakerphone and normal handset use. When the speakerphone is active, the handset screen shows SPEAKER.VolumeDuring a call, press VOL or VOL to adjust the listening volume.1.2.1.2.The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).••Telephone operation

17Telephone operationVoice language (Canada only)You can select English or Français for the voice prompts used in the answering system.To change the setting:Press MENU/SELECT to display the menu when the handset is not in use.Press MENU/SELECT to select >Answering Sys.Press or to select >Ans sys setup, then press MENU/SELECT.Press or to select >Voice language, then press MENU/SELECT.Press or to choose from English or Français, then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQP1.2.3.4.5.Chain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press MENU/SELECT twice to select >Directory.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access a number in the call log while on a call:Press MENU/SELECT and then press or to highlight >Call log.Press MENU/SELECT to select.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access the last number on the redial list while on a call:Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.1.2.3.1.2.3.4.You cannot edit a directory entry while on a call. For more details about the directory, see page 20.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 27.If you press REDIAL/PAUSE while on a call, you can only view the most recent call, and you cannot erase the entry. For more details about the redial memory, see page 30.Press and hold OFF/CLEAR to exit redial, directory or call log when you are on a call.••••

18Telephone operationMultiple handset useYou can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press /FLASH or on another handset to join the call.To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up.You can buy additional expansion handsets (model CS6309) for this telephone base. You can register up to five handsets to the telephone base.IntercomUse the intercom feature for conversation between two system handsets.Press INT on your handset when not in use.If you have a two-handset system, your handset screen shows Calling other handset.If you have more than two handsets, your screen shows Intercom to:. Use the dialing keys to select the other handset. Your handset screen shows Calling handset X.The other handset rings and its screen shows either Other handset is calling or Handset X is calling.2. To answer the intercom call, press /FLASH,,INT, or any dialing keys (0-9, #, *) on the other handset. Both handsets now show INTERCOM.3. To end an intercom call, press INT,OFF/CLEAR, or place the handset back in the telephone base or charger.1.••You can cancel the intercom call before it is answered by pressing OFF/CLEAR or INT on your originating handset.If the other handset does not answer the intercom call within 60 seconds, is in the directory or call log, or is out of range, your originating handset screen shows Unable to call try again and returns to idle mode.Press OFF/CLEAR or MUTE/REMOVE on the other handset to temporarily silence the intercom ringer.You can use a maximum of four handsets at a time. When two handsets are used on an intercom call, use two other system handsets for an outside call.••••Other handset is callingINTERCOMAnswer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there will be an alert tone.To answer the call, press /FLASH. The intercom call ends automatically.To end the intercom call without answering the incoming call, press OFF/CLEAR.••Callingother handset

19Telephone operationShare an outside callYou can call another system handset to join an outside call. That call continues even if you hang up. Press MENU/SELECT while on a call and then press or to highlight >Transfer.Press MENU/SELECT to select. The outside call is put on hold.If you have a two-handset system, your handset screen shows Calling other handset. The other handset rings and its screen shows Other handset is calling.If you have more than two handsets, your screen shows Transfer to:. Use the dialing keys to select the other handset. Your screen then shows Calling handset X. The other handset rings and its screen shows Handset X is calling.3. To answer the call on the other handset, press /FLASH, , INT, or any dialing keys (0-9,#,*). The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between the system handsets.1.2.••Transfer to:If you want to cancel an intercom call and reconnect to the outside call before the other handset answers, press /FLASH,OFF/CLEAR or INT on your originating handset.If the other handset does not answer the intercom call within 60 seconds, is in the directory or call log, or is out of range, your originating handset screen shows Unable to call try again and reconnects to the outside call automatically.••INTERCOMHandset X is callingCallinghandset X4. From this intercom call, you have the following options:You can let the other handset join you on the outside call in a three-way conversation. Press and hold INT on your originating handset.You can transfer the call. Press OFF/CLEAR, or place your handset back in the telephone base or charger. Your screen shows Call transferred.The other handset is automatically connected to the outside call.You can alternate between the outside call (OUTSIDE CALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your originating handset.The other person can leave the intercom call by pressing OFF/CLEAR,or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.••••

20Telephone operationDirectoryThe directory can store up to 100 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets. When there are no records in the directory, the screen shows Directory empty.When the directory is full and you try to save an entry, the screen shows Directory full.If you try to save a number already stored in the directory, the screen shows Already saved.If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, Not available at this time appears.••••••ELIZABETH JONES<*180012345678Already savedDirectory fullDirectory emptyELIZABETH JONES<* 800123456 #>ELIZABETH JONES123456789012 #>

21Telephone operationStore a directory entryUse the following steps to store an entry in the directory.1. Enter the number when the handset is not in use and pres MENU/SELECT.Go to step 4.-OR-Press MENU/SELECT when the handset is not in use.Press or to select >Directory and then press MENU/SELECT.Press or to select >Add contact, then press MENU/SELECT. The screen shows ENTER NUMBER.Use the dialing keys to enter or modify the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).- OR-Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows ENTER NAME.Use the dialing keys (see page 22) to enter the name.Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.7. Pr ess MENU/SELECTVQEQPſTO6JGUETGGPUJQYUSet Speed dial? To exit, press OFF/CLEAR.To set speed dial, press MENU/SELECT6JGſTUVCXCKNCDNGUNQVFKURNC[UQTVJGſTUVURGGFFKCNGPVT[displays when there is no empty slot. 8. Press or to choose the desired slot or entry and press MENU/SELECTVQEQPſTO If it is not an empty slot, the screen shows Replace? Press MENU/SELECT to replace the entry or press OFF/CLEAR to exit speed dial setting.1.2.3.4.••••5.6.••••••ENTER NUMBER _ENTER NAME_>Directory Call log>Add contact Speed dialSet Speed dial?ASSIGN AS>2:<empty>

22Telephone operationCharacter chartUse the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKUautomatically capitalized.Number keyCharacters by number of key presses1 2345678910111.-‘()*#&/,12ABCabc23DEFdef34GHIghi45JKLjkl56MNOmno67PQRSpqrs78TUVt uv89WXYZwxyz900**#space

23Telephone operationSearch the directoryEntries are sorted alphabetically. To search the directory:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >Directory and then press MENU/SELECT twice.Press or to browse.Alphabetical searchTo start an alphabetical search:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >Directory and then press MENU/SELECT twice.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your directory, press 5,-.QPEGVQſPF,GPP[VYKEGVQſPF-TKUVGPQTVJTGGVKOGUVQſPF.KPFC+HVJGTGKUPQPCOGGPVT[OCVEJKPI[QWTUGCTEJVJGnext closest match in alphabetical order appears. If necessary, press or to browse.Dial a directory entryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >Directory and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press /FLASH or .1.2.1.2.1.2.3.>Review Add contactMike Smith800-595-9511

24Telephone operationEdit a directory entryUse the following steps to edit an entry in the directory.Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >Directory and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse (see page 23).Press MENU/SELECT to select an entry. The screen shows EDIT CONTACT.Press or to choose Name,Number or Speed dial to edit. Press MENU/SELECT to select the desired option.If you have not assigned a speed dial for the entry and choose to edit speed dial, follows the steps 7 and 8 on page 21.5. While the screen shows EDIT NAME,use the dialing keys (see page 22) to edit the name. Press MENU/SELECT to save the setting. Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.-OR-While the screen shows EDIT NUMBER, use the dialing keys to edit the number. Press MENU/SELECT to save the setting.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).-OR-While the screen shows ASSIGN AS and the current speed dial location displays, press or to choose the desired speed dial slot and press MENU/SELECT to save the setting.If the desired slot is not an empty slot, the screen shows Replace?Press MENU/SELECT to replace the entry or press OFF/CLEAR to exit speed dial setting.6. After the setting is saved, press MENU/SELECT again to edit the other setting. Repeat steps 4 and 6 until all the settings are correct.1.2.3.4.•••••••••EDIT CONTACT>NameEDIT NUMBER595-9511_EDIT NAMEMike Smith_EDIT NUMBER595-9511_

25Telephone operationDelete from the directoryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >Directory and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press MUTE/REMOVE to remove the selected entry and the screen shows Delete contact? Press MENU/SELECT to confirm and Contact deleteddisplays.1.2.3.

28Telephone operationVTECH595-9511 6:21am 12/25 Answering Sys Directory>Call log RINGER VOLUME RINGER TONEReview the call log Press CID when the handset is not in use.Press or to browse through the call log.-OR-Press MENU/SELECT when the handset is not in use.Press or to select >Call log, then press MENU/SELECT.Press or to select >REVIEW, then press MENU/SELECT.Press or to browse through the call log.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when the list reaches the beginning or end of the call log.Make a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log and store to the directory. While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing, press or to call the number.1.2.1.2.3.4.••800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511

29Telephone operationDial a call log entry When in the call log, press or to browse. Press or to dial the entry.Save a call log entry to the directoryWhen in the call log, press or to browse.Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).Press MENU/SELECT to move to the name. The screen displays EDIT NAME.Use the dialing keys (see page 22) to edit the name.Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press MENU/SELECT to save.If the entry is already saved in the directory, the handset shows Already saved.If there is no caller ID information, the handset shows UNABLE TO SAVE.Delete from the call logTo delete one entry:When in the call log, press or to browse.Press MUTE/REMOVE to delete the selected entry.To delete all entries:Press MENU/SELECT when the handset is not in use.Press or to select >Call log, then press MENU/SELECT.Press or to select >DEL ALL CALLS, then press MENU/SELECT.The screen shows DELETE ALL CALLS? PRESS SELECT TO CONFIRM. Press MENU/SELECT to confirm.1.2.1.2.3.••••4.5.•••6.••1.2.1.2.3.4.EDIT NUMBER 595-9511_EDIT NAMEVTECH_DELETE ALL CALLS?PRESS SELECTTO CONFIRM

30Telephone operationCall log display screen messagesDisplays WhenPRIVATE NAME The caller is blocking the name.PRIVATE NUMBER The caller is blocking the telephone number.PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No information is available about this caller.LONG DISTANCEORL(before the caller’s number)It is a long distance call.Redial list6JGVGNGRJQPGUVQTGUVJGſXGOQUVTGEGPVN[FKCNGFnumbers. 9JGPVJGTGCTGCNTGCF[ſXGGPVTKGUVJGQNFGUVGPVT[KUdeleted to make room for the new entry.Entries are shown in reverse chronological order.Press REDIAL/PAUSE to browse the redial list.Dial a redial entryPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a double beep when it reaches the beginning or end of the redial list.Press /FLASH or to dial the number.Delete from redialPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse.Press MUTE/REMOVE to delete the selected entry.•••1.2.1.2.

38AppendixHandset display screen messagesNO LINE There is no telephone line connected.NO SIGNAL, CALL ENDEDCommunication between handset and telephone base is lost during a call.NOT AVAILABLE AT THIS TIMEOne handset is already viewing the call log or directory and another handset attempts to review it.OUTSIDE CALL Connected to the external call during call transfer.**PAGING** The cordless handset locator is activated.PHONE The handset is on a call.PLACE IN CHARGER The battery is very low. Place the handset in the telephone base or charger for recharging.RINGER MUTE The ringer is muted temporarily during an incoming call.SAVED Your selection has been saved.SPEAKER The handset speakerphone is in use.UNABLE TO CALL TRY AGAINYou have attempted to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.UNABLE TO SAVE You are attempting to save a caller ID entry with no name or number.XX MISSED CALLS There are unreviewed calls in your call log.

39AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use.CHARGE On when the handset is charging in the telephone base or charger.Telephone base lightsIN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.On when the handset is in use.VOICEMAIL Flashes when you have new voicemail from your telephone company.ANS ON/OFF On when the answering system is on.ANS ON Answering system is turned on.MUTE Microphone is muted.Handset ringer off.New answering system messages.Message number currently playing and total number of messages recorded.NEW New call log entries.NEW VOICEMAIL New voicemail received from the telephone company.SPEAKER Speakerphone is in use.(Battery indicator) Cycles (low, medium, and full) when the handset battery is charging.Flashes when the battery is low and needs charging.Solid when the battery is fully charged.Handset iconsMSG#[ 1/13]

$40AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to seven hoursWhile in speakerphone mode (talking*) 7RVQſXGJQWTUWhile not in use (standby**) Up to seven days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps.A battery is properly installed and the screen is blank.LOW BATTERY or PLACE IN CHARGER shows on the handset screen.CAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUHQTspecial disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNObserve proper polarity orientation between the battery and metallic contacts.6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGQHOQKUVWTG•••••••••••$

41AppendixExpand your telephone systemThe handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.Add and register a handset (optional)You can add new handsets (CS6309, purchased separately) to your telephone system, but each handset must be registered with the telephone DCUGDGHQTGWUG9JGPſTUVRWTEJCUGFGCEJGZRCPUKQPJCPFUGVUJQYUNOT REGISTERED. You may need to charge the handset before registering to the telephone base. For more details on battery charging, see the table on page 4.To register a handset:Place the unregistered handset in the telephone base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.On the telephone base, press and hold FIND HANDSET for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes about 10 seconds to complete the registration. The handset shows HANDSET X REGISTERED (X represents the handset number assigned) and you hear a beep when the registration completes.1.2.If the registration fails, the handset shows NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.You cannot register a handset if any other system handset is in use.••

42AppendixReplace a handsetIf you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.To make de-registration easier, read all of the instructions on this page before you begin. To de-register all handsets:Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts VQƀCUJVJGPTGNGCUGFIND HANDSET.Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USENKIJVKUUVKNNƀCUJKPI6JGIN USE light ƀCUJGUHQTCRRTQZKOCVGN[UGXGPUGEQPFUAll system handsets show CONNECTING... The de-registration process takes about 10 seconds to complete. All handsets show NOT REGISTERED when the de-registration completes.If de-registration fails, you might need to reset the telephone and try again.To reset:Pick up the registered handset and then press .Press OFF/CLEAR and place the handset back in the telephone base.-OR-Unplug the power from the telephone base, then plug it back in.1.2.3.1.2.1.You cannot de-register a handset if any system handset is in use.

43AppendixTroubleshooting+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQYFor Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJGtelephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 4).Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.LOW BATTERY shows on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 4).Purchase a new battery. Refer to the Battery section (page 40).••••••••••••••••

44AppendixTroubleshootingThe CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to the lowest level (page 9) and the telephone base ringer volume is not set to zero (page 32). Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset might be too far from the telephone base. Move it closer to the telephone base.There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).The telephone line cord might be malfunctioning. Install a new telephone line cord.Re-install the battery and place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.•••••••••••••••••

47AppendixTroubleshootingCaller ID entries do not match the numbers I need to dial.Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 28 for instructions on changing the number. If you dial seven digits for local calls you might want to use the Home area codefeature (PB).CONNECTING... shows in the handset screen.The handset might be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.The answering system does not answer after the number of rings that I programmed it.Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 13).If the memory is full or if the answering system is off, the answering system answers after 10 rings.In some cases, the answering system is affected by the ringing system used by the local telephone company.The outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.Make sure there is no background noise when recording.••••••••••••

48AppendixTroubleshooting6JGOGUUCIGUQPVJGCPUYGTKPIU[UVGOCTGXGT[FKHſEWNVVQJGCTPress VOL on the telephone base or handset to increase the speaker volume.on the telephone base or handset to increase the speaker volume.The answering system does not record messages.Make sure the answering system is on.When the answering machine memory is full, it does not record new messages until some old messages are deleted.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it might be lost when the answering system disconnects the call after four minutes.If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system might stop recording and disconnect the call.The answering system does not respond to remote commands.Make sure your remote code is correct (page 11).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.The answering system might not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.There might be interference on the telephone line you are using. Press the dial pad MG[UſTON[YJGPFKCNKPICommon cures for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Re-install the battery and place the cordless handset in the telephone base or charger.Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••••••

49AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to TGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPIRead and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other VJCPURGEKſGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEVreassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQPThe prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

50AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the NC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset displays CONNECTING...If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

51AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

52AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTliquid intrusion; or2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPan authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

$53AppendixHow do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPFInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGother rights, which vary from state to state or province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPGyear from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGcost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.$