VTech Telecommunications 80-5198-00 VTECH 5831 Base Set User Manual 1962MANU22 9

VTech Telecommunications Ltd VTECH 5831 Base Set 1962MANU22 9

Users manual

1When using your telephone equipment, basic safety precautions should alwaysbe followed to reduce the risk of fire, electric shock and injury, including thefollowing:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the product.3. Unplug this product from the wall outlet before cleaning. Do not use liquidcleaners or aerosol cleaners. Use a damp cloth for cleaning.4. Do not use this product near water (for example, near a bath tub, kitchensink, or swimming pool).5. Do not place this product on an unstable cart, stand, or table. The productmay fall, causing serious damage to the product.6. Slots and openings in the cabinet and the back or bottom are providedfor ventilation. To protect it from overheating, these openings must notbe blocked by placing the product on the bed, sofa, rug, or other similarsurface. This product should never be placed near or over a radiator orheat register. This product should not be placed in a built-in installationwhere proper ventilation is not provided.7. This product should be operated only from the type of power sourceindicated on the marking label. If you are not sure of the type of powersupply to your home, consult your dealer or local power company.8. Do not allow anything to rest on the power cord. Do not locate this productwhere the cord will be abused by persons walking on it.9. Never push objects of any kind into this product through cabinet slots asthey may touch dangerous voltage points or short out parts that could resultin a risk of fire or electric shock. Never spill liquid of any kind on the product.10. To reduce the risk of electric shock, do not disassemble this product.Opening or removing cabinet parts other than specified access doors mayexpose you to dangerous voltages or other risks. Incorrect reassemb-lingcan cause electric shock when the appliance is subsequently used.11. Do not overload wall outlets and extension cords as this can result in therisk of fire or electric shock.Important Safety Instructions
212. Unplug this product from the wall outlet and refer servicing to VTECHunder the following conditions:A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled into the product.C. If the product has been exposed to rain or water.D. If the product does not operate normally by following the operatinginstructions. Adjust only those controls that are covered by theoperating instructions, because improper adjustment of other controlsmay result in damage and will often require extensive work to restorethe product to normal operation.E. If the product has been dropped and the cabinet has been damaged.F. If the product exhibits a distinct change in performance.13. Avoid using a telephone (other than a cordless type) during an electricalstorm. There may be a remote risk of electric shock from lightning.14. Do not use the telephone to report a gas leak in the vicinity of the leak.VTECH COMMUNICATIONS INC.CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech ElectronicsLtd. at 1-800-267-7377.SAVE THESE INSTRUCTIONS
3The VT5831 is an advanced cordless telephone that operates in the 5.8GHzfrequency range. Your VT5831 is capable of supporting up to a maximum of6 Handsets. Using additional Handsets, up to three people can be conferencedon a call (2 Handsets and the Base Speakerphone), or two extensions can beconferenced on a call, while two other extensions can be talking internally, usingthe Intercom feature.This manual is designed to familiarize you with the VT5831 cordless telephone.We strongly recommend you read the manual before using your phone.To order additional system Handsets (model# VT 5820), batterypacks, or headsets, call VTech Communications Inc at 1-800-595-9511.IntroductionIMPORTANTPlease record the Base ID#(BS ID) printed on the underside of the 5831 Basein the space below. Please be certain to include all 15 digits/characters.Base ID #
4Parts Check List7. Belt clip8. Base Wall Mounting Bracket9. Charger Wall Mounting Bracket10. Owner's Manual11. Battery PackTo purchase replacement battery packs, call VTech Communications Inc.at 1-800-595-9511. In Canada, call VTech Electronics Ltd. at 1-800-267-7377.1. Base Unit2. Handset3. Charger AC Power Adapter4. Charger5. Base AC Power ADapter6. Telephone CordTelephone Line CordBase AC Power AdapterBattery PackCharger WallMounting BracketOwners ManualOWNERS MANUALBase Wall MountingBracketBelt ClipHandsetBase UnitChargser AC Power AdapterChargser
5The Handset Layout1. Antenna2. Earpiece3. Headset Jack (2.5mm)4. On (Flash)5. Dialing Key(0-9)6. Speaker Phone7. LCD Display8. Soft keys9. Volume key10. Off (Clear)11. Sound Select key12. Microphone123456781112910
61. Antenna2. LCD Display3. Clear4. In use5. Flash6. Hold7. Redial8. Mute9. Messages10. Intercom11. Soft keys12. Speaker Phone13. Dialing Keys (0-9)14. Volume Keys15. Telephone Jack16. DC Connector17. Spare Battery drawer18. Spare Battery ReleaseThe Base Unit Layout123467859101112131417181615
7Setup1. Plug the AC power adapter into an electrical outlet, and the DC connectorinto the back of the base unit.Connecting to phone linePlug one end of the telephone line cord into the jack on the back of the baseunit. Plug the other end of this cord into the wall jack.Checking for dial toneAfter the battery is charged press ON on the Handset. The Phone icon willappear on the handset display, and you will hear dial tone. If not, see In Caseof Difficulty.Tone/Pulse selectionSee BASE SETTINGS for details.CAUTION: Use only the Vtech power supply provided with your telephone.Getting StartedIMPORTANT:FOR MAXIMUM PERFORMANCE OF YOURCORDLESS TELEPHONE SYSTEM:1. Choose a central location for your Base Unit.2. Install your Base Unit and Extension Handsets away from electronic equipment, such aspersonal computers, television sets andmicrowave ovens.3. In locations where there are multiple cordless telephones, separate base units as much aspossible.4. Install your telephone equipment away from heat sources and sunlight.5. Avoid excessive moisture, dust or extremecold.To AC outletTo telephonejackTo telephonesocket outletAC adapter
8Getting StartedFollow the steps below:1. Remove the battery cover bypressing on the indent andsliding downward.2. Place the new battery pack in thehandset with the metal contactsaligned with the charge contactsin the battery compartment.3. Replace the battery cover bysliding it upwards.4. If the new battery pack is notalready charged, place thehandset in the base unit, or aremote charging stand, and allowit to charge for 12 hours. Afterinitial charge, a maintenancecharge of 8 hours should besufficient.Installation of Battery Pack in HandsetThe original Handset that is shipped with your VT5831system will be automatically registered to the Base. ThisHandset is HANDSET 1.As you register additional Handsets to the system, they will be assignedextension numbers in the following order: HANDSET 2, HANDSET 3, and finallyHANDSET 4.Whenever a Handset battery pack is installed, the Handset will automaticallybegin SEARCHING FOR BASE (if previously registered), or it will prompt youto ENTER BASE ID to register the new Handset.
9Spare Battery Charger/Power Backup Function1. Open the spare battery chargerby pressing the release button,located on the left-hand side ofthe Base Unit. A drawer will opento reveal the spare batterycompartment.2. Place a battery pack in thedrawer with the charge contactsfacing up and to the right.3. Push the drawer closed.The spare battery takes 24 hours tofully charge a drained battery.The VT5831 uses the spare battery charger in the Base Unit. To provideoperational backup in the event of a power failure with the a fully charged batterypack in the spare battery charger, you will still be able to place a receive callsfrom the handset for up to 5 hours.The spare battery pack can also be used to replace a drained handset battery,ensuring uninterrupted use.NOTE :When using the VT5831 during Power Backup mode, audio quality may becompromised due to reduced Power availability.Getting Started
10Getting StartedCharging Of Handset Battery PackThe Handset of your VT5831 cordless telephone is powered by a rechargeablebattery pack. It charges automatically whenever the Handset is in the Base Unit.You should charge the battery pack for 12 hours when you first receiveyour phone. You'll know the battery pack needs charging when:• The low battery message is displayed :• The handset seems completelydead, the LCD is completelyclear and does not activatewhen you press the keys.IMPORTANT:1. Do not dispose of a battery pack in a fire, the cell may explode.2. Do not open or mutilate the battery pack. Toxic substances may bereleased, causing harm to eyes or skin.3. Exercise care in handling battery packs in order to prevent an accidentalshort of the charge contacts, potentially causing the battery pack tooverheat.4. Do not dispose of this battery pack into household garbage. Please referto the following information concerning proper battery recycling:
11Wall MountingThe Wall Mount bracket is designedfor use on standard Wall Mount platesonly. Wall mounting is optional.1. Line up the tabs on the wallmount adapter with the holes onthe bottom of the base unit.Snap the wall mount bracketfirmly in place.2. Plug the AC adapter into anelectrical outlet, and the DCconnector to the back of thebase unit. If the handset batterypack has not been chargedpreviously, place the handset inthe base unit cradle, and allowit to charge for 12 hours.3. Connect the telephone line cordto the jack on the back of thebase unit, and the other end tothe wall jack.4. Mount the base unit on the wall.Position the base unit so themounting studs will fit into theholes on the wall mount bracket.Slide base unit down on themounting studs until it locks intoplace.Getting Started
12Registration and OperationRegistration And Operation Of The VTech VT5820 AccessoryHandsetYour VTech VT5831 system can operate up to 6 Handsets.The VT5820 accessory Handset consists of the following:Setup Of The VT5820 AccessoryHandset1. Plug the AC power adapter intoan electrical outlet.2. Remove the Handset batterycover by pressing on the indentand sliding downward.3. Place the new battery pack in theHandset, with the metal contactsaligned with the charge contactsin the battery compartment.4. Replace the battery cover bysliding it upward.5. Place the Handset in the ChargeCradle, and allow it to charge for12 hours. After the initial charge,a maintenance charge of 8 hoursshould be sufficient.Getting StartedTelephone Line CordBelt Clip Battery Pack Charger WallMounting BracketChargser AC Power AdapterChargserHandset
13Enter Base ID Code1. After charging the Handset,remove it from its Charge Cradle,the screen will display:2. Press NEW, then enter the 15digit Base Unit ID code, locatedon the underside of the BaseUnit.3. Press OK. The Handset willdisplay: PLEASE WAIT!!4. Wait approximately 15 seconds.The Handset will display:FOUND BASENOTE: Occasionally, it will takelonger than 15 seconds for thanHandset to find the Base Unit.This is normal.If the Handset displays: BASEBUSY TRY LATER, thisindicates that the system is inuse. Wait until the Base Unit isin the idle (on hook) mode, andrepeat step 2 to 4.Congratulations! You can now enjoythe benefits of your VTECH multi-Handset system.Registration and OperationGetting Started
14Basic OperationHandset IconsIcon DescriptionLine In Use indicatorOn steady with no number next to it when a parallel set isin use.On steady with one or more numbers next to it, indicatingwhich extensions are using the line. For example, 12indicates that Handset 1 and Handset 2 are on an outsidecall.Intercom indicatorOn steady with the extension numbers currently on anintercom call. For example, 02 indicates that the Baseand Handset 2 are on an intercom call.Battery indicatorCycles (Low, Medium, and High) when Handset battery ischarging.Flashes when a low battery condition is detected.Mute indicatorOn steady when the Handset microphone is muted.Hold indicatorOn steady when the line is on hold.Handset Registration indicator is displayed when a Handset is either not registered, oris searching for a Base unit.MH'R'Handset and Base Indicators
15Basic OperationHandset LEDsLEDMessageWaitingBase LEDSLEDMessagesIn Use Speaker phoneDescription•Lights to indicate that you have new messages in yourvoicemail. Service must be subscribed to through your localtelephone company.Description•Flashes to indicate that you have new messages in yourvoicemail. Service must be subscribed to through your localtelephone company•Lights when line is being used by a handset of theGIGAPHONE system.•Flashes when another telephone on the same line (parallelextension) is in use.•Flashes when HOLD function is activated.•Lights when base speakerphone is in use.Handset and Base Indicators
16Basic OperationThe VT5831 has an advanced designthat uses a menu structure and softkeys to access all of the built-infeatures.Example of the idle mode display:Soft Menu FunctionsRDL (Redial)From the Handset:Press RDL to display the last 5 telephone numbers dialed from the Handset. Thenumber on the top line represents the last number to be dialed.*Use the scroll keys to highlight the desired number.*To dial, press PHONE/FLASH or SPEAKERPHONE.From the Base Unit:Your VT5831 Base remembers the last 10 numbers dialed from it. Press REDIAL.The number on the top line represents the last number to be dialed.*Use the scroll keys to highlight the desired number.*To dial, press SPEAKER PHONE.Erasing Numbers in Redial Memory(Handset or Base)* Press RDL (REDIAL at the Base), then scroll to the desired number.* Press SELECT, then ERASE.Saving Redial Numbers in Phone Book Memory(Handset or Base)* Press RDL (REDIAL at the Base), then scroll to the desired number.* Press SELECT, then SAVE.* You will be asked to ENTER NAME. Use the keypad to enter the desired name(see To Store a Number/Name for more information).* Press SAVE. The name and number has been stored in Phone Book memory.HANDSET MENUWith the Handset in the idle (OFF) mode, press MENU to access the following options:* CALLS LOG (Caller ID)* INTERCOM* HANDSET SETTINGS* SET TIME* CLOCK MODE
17Basic Operation* REGISTERUse the scroll keys to select the desired option, then press OK.SETTING THE TIME* Press MENU, scroll down to SET TIME, then press OK.* Using the keypad, enter the current time. A single-digit hour must have a zerobefore it (03:56, for example)* If you make a mistake, use < to backspace.* Use the AM/PM key to select the correct designation.* Press SAVE to confirm the setting.NOTE:You can also wait for incoming Caller ID to set the clock,rather than setting it manually.CLOCK MODEWhen your VT5831 is idle (OFF), the LCD displays the time of day, with both a digitaland analog (clock face) readout. If you do not want the time displayed, follow thesesteps:* Press MENU, scroll down to CLOCK MODE, then press OK.* Press OFF, then press OK.You can activate and deactivate Clock Mode as often as you wish.Soft Menu Functions
18From the HandsetFrom the idle (OFF) mode, pressMENU, use the scroll keysto select CALLS LOG, then press OK.The Caller ID information of the mostrecently received call will be displayed.For example:To scroll to other records, use theaaaaaa scroll keys.To dial the number displayed, you cansimply press the ON or HANDSFREEkey.You can also press the CID key toaccess the following options ( DEL,Calls Log (Caller ID)OPT#, SAVE):DEL : Select this option to delete THIS or ALL records in Caller ID memory.OPT# : Select this option to display up to four possible dialing strings of thenumber stored in Caller ID memory. If a number is provided in theCaller ID data, the possible options to choose from will be either 7,8, 10, or 11 digits. For example, if the original number in Caller IDmenory was 808-880-8808, then the display options will be:Use the UP and DOWNkeys to make selection,and then press DIAL, ONor HANDSFREE to dial thenumber.SAVE Select this option to save the displayed Caller ID record into SpeedDial Memory. Only Caller ID records with telephone numbers canbe saved into Speed Dial Memory. If you need to modify the numberafter saving, see TO EDIT A NUMBER.From the idle (OFF) mode, press MENU. CALLS LOG will be highlighted. PressOK, the Caller ID information from the most recently received call will be displayed.For example:ANDREW SMITH555-555-55511:15A Oct12 #01Dialing from CID
19To dial the number displayed, simply press SPEAKER PHONE.To search for a different Caller ID record, use the UP and DOWN scroll keys.Deleting CID recordsTo delete the displayed Caller ID record, press CID, then DEL. You will then havethe option of deleting the single CID record (press THIS) or all stored CID records(press ALL).If you press ALL, the screen will ask ARE YOU SURE? Press YES to confirm thedeletion of all CID records. Or, press NO to return to the CID record previouslydisplayed.NOTE: You do not have to delete Caller ID records. Your VT5831 always savesthe 50 most current CID records. As new records come in, the oldest records areautomatically deleted to make room.Caller ID - Call Waiting IDYour VT5831 is capable of displaying the name and/or number of the party callingbefore you answer the phone (Caller ID). It is also capable of displaying CallerID information in conjunction with a Call Waiting alert signal (Call Waiting CallerID). With Call Waiting Caller ID, the Caller ID data is displayed so you candecide whether to answer the incoming call, or continue with your currentconversation.From the Base UnitNOTES ABOUT CALLER ID & CALL WAITING CALLER IDThese are subscription services, provided by most regional telephone serviceproviders. You must subscribe to these services to get the benefits of thesefeatures. If you do not subscribe to Caller ID services, you can still use yourVT5831 and the other features it offers.Due to regional incompatibilities, Caller ID information may not be availablefor every call you receive. In addition, the calling party may intentionally blocktheir name and phone number from being sent.Calls Log (Caller ID)
20From the Handset Settings menu you can select the following options tomodify:• RINGER VOLUMESelect this option to adjust the ringer volume. Use the scrollkeys to adjust the volume up or down. A Handset will display a graphicindicator of the selected volume setting. Press OK to confirm your selectionand return to the Handset Settings menu.• RINGER MELODYSelect this option to adjust the ringer melody or tone. Use the scrollkeys to select from the six available tones. Press OK to confirm yourselection and return to the Handset Settings menu.• LOW BATT TONESelect this option to turn the Low Battery warning tone ON or OFF. Pressthe OFF or ON soft keys, to make your selection. Press OK to confirmyour selection and return to the Handset Settings menu. When set toON, the Handset will emit a warning tone when a Low Battery conditionis detected.• RANGE TONESelect this option to turn the Out of Range warning tone ON or OFF. Pressthe OFF or ON soft keys, to make your selection. Press OK to confirmyour selection and return to the Handset Settings menu. When set toON, the Handset will emit a warning tone whenever the Handset is takenout of range of the Base.• KEYPAD TONESelect this option to turn the Keypad tones ON or OFF. Press the OFFor ON soft keys, to make your selection. Press OK to confirm your selectionand return to the Handset Settings menu. When set to ON, the Handsetwill emit a beep whenever a key is pressed.• CONTRASTSelect this option to adjust the contrast level of the Handset display. Usethe scroll keys to make your selection. The handset displaywill automatically adjust as you make your selection. Press OK to confirmyour selection and return to the Handset Settings menu.•LANGUAGESelect this option to change the display from English to Spanish or French.Use the scroll keys to select language, then press OK to confirm yourchoice.Handset SettingsBasic Operation
21Basic OperationSound SelectSOUND SELECTDuring a call, you can adjust the quality of the sound to best suit your hearing. PressingSOUND SELECT repeatedly will cycle you through four different frequency responses:BASS - Low Frequency sounds enhancedMID - Mid-Range sounds enhancedTREBLE - High Frequency sounds enhancedNATURAL - no frequency enhancementThe Handset will graphically display the four modes. You can also press the Leftand Right scroll keys to cycle through the four frequency choices. Press OK to confirmyour preference.CALLS LOGHANDSET SETTINGSRANGE EXTENDERREGISTERRegisterUse this option to register a Handset to the VT5831 Base. You can registera total of six Handsets to the Base. This process is activated automaticallywhenever a new handset is powered up in range of the GIGAPHONE Base.You will be prompted to enter the 15-digit Base ID code printed on the undersideof the base unit. After entering this code, press OK. The Handset will displaySEARCHING FOR BASE, and then FOUND BASE when the process iscomplete.Note : Base ID codes are 15 digits long and can include the following characters: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, , or # .*
22Basic OperationThe VT5831 can store up to 50 names/numbers in memory. Each memorylocation can hold up to 32 digits and up to 16 characters for the name.When prompted to ENTER NAME?, use the digit keys to 'spell' the name. Eachpress of a particular key causes characters to be displayed in the following order:Each system Handset and the Base Unit can independently. Store names andnumbers in memory.MEM (Memory)Number Key1234567890#Characters (in order)& ' , . 1A B C a b c 2D E F d e f 3G H I g h i 4J K L j k l 5M N O m n o 6P Q R S p q r s 7T U V t u v 8W X Y Z w x y z 90#**
23To Store a Number/Name:•Starting from the idle screen,enter the number you want tostore in memory.•Be sure to include long distancecodes and pauses (using thePAUSE softkey) if necessary.Press the MEM softkey.•You will then be prompted toENTER NAME? Use the digitkeys to 'spell' the name. If youmake a mistake, press the CLRsoftkey. To enter a space pressaa . When finished, pressSAVE.•If there is space available inmemory, the number/name willbe saved and the Handset willreturn to idle mode.•If the memory is full the Handsetwill display PHONEBOOK ISFULL and exit to the idle screenwithout saving the entry.Soft Mem FunctionsBasic Operation
24Basic OperationTo Search For and Dial a Number/Name:•Starting from the idle screen,press the MEM softkey to reviewmemory contents.•Using the softkeysscroll through the memorycontents in alphabetical order.•Or, you can press the FINDsoftkey, enter the first fewchararcters of the name andthen press FIND to search. Ifyou make a mistake, press CLRsoftkey. The closest match, inalphabetical order, will bedisplayed.•Once you find the entry youwant, simply press ON orHANDSFREE to dial the number.To Delete a Number/Name:•Using the steps in To SearchFor and Dial a Name/Number,locate the entry you want todelete.•Press the EDIT softkey. TheHandset will display:Soft Mem Functions
25Basic Operation•Press the DEL softkey. TheHandset will display:•To delete this record, pressTHIS.•To confirm the deletion of ALLrecords, press YES. To exitwithout deleting press NO.To Edit a Number•Using the steps in To SearchFor and Dial a Name/Number,locate the entry you want to edit.•Press the EDIT softkey twice.The Handset will display:•Using the softkey movethe cursor to the character youwant to edit and then enter thecorrections as needed. PressMORE to access DEL, BACKand PAUSE function. Whenfinished press the SAVE softkey.To exit without saving pressOFF.•When finished the handset willdisplay the edited entry.Soft Mem Functions
26Base SettingsBasic Operation BASE UNIT MENUWith the Base Unit in the idle (OFF) mode, press MENU to access the followingoptions:* CALLS LOG* BASE SETTINGSUse the scroll keys to select the desired option, then press OK.BASE SETTINGSTo access Base Settings, with the Base in the idle (OFF) mode, press MENU, scrolldown to BASE SETTINGS, then press OK. You now can access the following settingoptions:* RINGER VOLUME* RINGER MELODY* KEYPAD TONE* TONE/PULSE* CONTRAST* LANGUAGEPress CLEAR at any time to back out of Base Settings mode.RINGER VOLUMETo adjust the Base Unit ringer volume:* Press MENU. Scroll down to BASE SETTINGS, then press OK. RINGER VOLUMEwill be highlighted.* Press OK. You will see a graph on the Base display indicating the relative volumesetting.* Press < to lower the ringer volume. At the lowest setting (graph is completelyclear), the Base will not ring when a call comes in.* Press > to raise the volume. At the loudest setting, the graph is completely shadedin.* Press OK to confirm your setting.RINGER MELODYThere are six Base ringer melody choices. To change the melody:* Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down toRINGER MELODY.* Press OK. Use the either scroll key to sample the melodies.* Press OK to confirm your selection.
27Advanced OperationsKEYPAD TONE(preset to ON)Keypad tones are the ‘beeps’ you hear each time you press a key on the Base Unit.To turn this feature ON or OFF:* Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down toKEYPAD TONE.* Press OK. Choose ON or OFF.Press OK to confirm your selection.TONE/PULSE(preset to TONE)Tone dialing is the preferred method in most areas. However, if you change thissetting:* Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down toTONE/PULSE.* Press OK. Choose TONE or PULSE.* Press OK to confirm your selection.CONTRASTYou can adjust the Base Unit LCD screen’s contrast to suit your eyes:* Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down toCONTRAST.* Press OK. Use the < and > scroll keys to raise and lower the screen’s contrast.Press OK to confirm your selection.LANGUAGE(preset to ENGLISH)Your display can be in English, Spanish or French. To adjust:* Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down toLANGUAGE.* Press OK. Scroll to the desired language.* Press OK to confirm your selection.
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29Handset and Base OperationMaking CallsFrom the Handset PHONE•Press PHONE (or, SPEAKERPHONE to use the HandsetSpeakerphone feature).Dial the phone number. -OR-•Dial the phone number first; thenpress PHONE (or SPEAKERPHONE).•Press OFF to end your call.Answering CallsFrom the Handset PHONE•Press any key except OFF or thesoftkeys.•Press OFF to end your call.Making CallsFrom the Base Unit•Press SPEAKERPHONE. Dialthe phone number.•Press SPEAKERPHONE to endyour call.Answering CallsFrom the Base Unit•Press SPEAKERPHONE.•Press SPEAKERPHONE to endyour call.Redial from Base Unit
30Flash FunctionMute FunctionDuring an active call pressing either the MUTE soft key on the Handset or theMUTE key on the Base (when in speakerphone mode), will disable themicrophone. Press MUTE key again to return to normal 2-way conversation.Hold Function From the Handset :•Press the HOLD soft key toplace a call on hold. To returnto the call press the PHONE (orHANDSFREE) key.From the Base :•During an active call, press theHOLD key to place a call onhold. The SPEAKERPHONELED will flash to indicate a callis on hold.•To return to the call press eitherHOLD or SPEAKERPHONE.Handset and Base OperationAdvanced OperationsHOW TO ADJUST THE HANDSET VOLUME( also applies to the HandsetSpeakerphone)The VOLUME control is on the right edge of the Handset. During a call, press theYou can use your VT5831 with servicessuch as Call Waiting. Simply press thePHONE key on the Handset or the FLASHkey on the Base (when in speakerphonemode) to FLASH the line.UP or DOWN key to adjust the listeningvolume to a comfortable level. Press theOK key to confirm your selection. Theprocedure is the same for the Handsetearpiece and Speakerphone.BASE SPEAKERPHONE VOLUME:During an active call simply press theVolume UP or DOWN keys to adjust thespeakerphone volume.
31From Base to a particular Handset :• Press the Base INTERCOM key then scroll to the Handset you want to call(e.g.HANDSET 2).• Handset 2 can then answer the intercom call by pressing.• To end an intercom call press OFF on the Handset or INTERCOM on theBase.From Handset to Base :•* Press MENU, then scroll down to INTERCOM.* PRESS OK. SCROLL TO BASE, THEN PRESS OK.* THE BASE WILL RING, THEN AUTOMATICALLY ENTER INTERCOM MODE.* TO END THE INTERCOM CALL, PRESS OFF ON THE HANDSET OR INTERCOM ON THE BASE.From Handset to Handset :•Press the INTERCOM key followedby the number of the other Handsetyou wish to call (e.g. INTERCOM 3).•Handset 3 can then answer theintercom call by pressing theINTERCOM key.•To end the intercom call press OFFon either Handset.Handset and Base OperationPage/IntercomFrom Base to ALL Handsets :•To page all Handsets from theBase press the INTERCOM key.Scroll to GLOBAL PAGE, thenpress OK.•Each Handset will displayGLOBAL CALL FROM BASE.•Any Handset can then answerthe PAGE, and enter INTERCOMmode with the Base by pressingthe PHONE or any number key.•To end an intercom call, pressOFF on the Handset or PAGE/INTERCOM on the Base.Global Page from Handset•* Press MENU, then scroll down to INTERCOM.* Press OK. Scroll to GLOBAL PAGE, then press OK.* Any registered Handset or Base can answer the global page, thus entering Intercommode.* To end the intercom call, press OFF on the Handset or INTERCOM on theBase.INTERCOM on Base.Advanced Operations
32Advanced OperationsHandset and Base OperationHandsfree Speakerphone OperationYour VT5831 handset has a built-in handsfree speakerphone. This feature allowsyou to stand the Handset upright on a table or desktop and have handsfreeconversations. For more information, refer to MAKING CALLS in HANDSETAND BASE OPERATION.Base Speakerphone OperationThe Base of your VT5831 is equipped with a full duplex speakerphone. Thisis a very useful feature for handsfree conversations or conference calls at thebase unit. For more information, refer to MAKING CALLS in HANDSET ANDBASE OPERATION.Line in Use IndicationOn the Handset :When the telephone line is currentlybeing used by a VT5831 Handset orthe GIGAPHONE Base, a statusmessage similar to this will display onidle Handset(s):When the telephone line is currentlybeing used by a parallel set (atelephone device other than theVT5831 on the same line); the phoneicon will remain on steadily, andEXTENSION IN USE will be displayed.On the Base :When a VT5831 Handset. Base iscurrently being used, the LINE IN USELED on the base will illuminate steadily.When a parallel set is currently beingused, the LINE IN USE LED on thebase will flash.Low Battery IndicationWhen a low battery is detected, the Battery icon will flash and a warningbeep is played. The status message LOW BATTERY will also be displayedwhen the Handset is in idle mode. To prevent an unexpected call drop,a drained Handset battery should be replaced by a fully charged sparebattery.
33Conference CallingThe VT5831 is capable of supporting conference calls with up to two registeredHandsets, and the Base unit.To enter a conference call, simply access the line with two or more extensionsby pressing ON (or HANDSFREE) on the Handset or SPEAKERPHONE on theBase.The phone icon and two or more extension numbers will be displayedin the upper left corner of the Handset.Transferring CallsYou can transfer calls on the VT5831 system from the Base to Handset, Handsetto Handset, or Handset to Base.Blind TransferYou can directly transfer any active call to another VT5831 extension withoutnotification by doing the following steps:•From the Handset* Press XFER. Scroll to the desired destination, then press OK.* The ringing Handset or Base can pick up the transferred call just like any incomingcall.From the Base* Press INTERCOM. Scroll to the desired destination, then press OK.* The ringing Handset can pick up the transferred call just like any incoming call.Handset and Base OperationMessage Waiting IndicationThe VT5831 is compatible with optional voicemail service provided by somelocal telephone companies. If you subscribe to this service, and you have new,unplayed messages in your voicemail, a Visual Message Waiting Indicator(VMWI) signal is transmitted by your local telephone company.The VT5831 will detect a VMWI signal and activate a the Message Waiting lighton the Base and the Message Waiting light on the Handset. In addition, messagewaiting will appear on the H0andset and Base displays.After you check your messages, the Message Waiting indicators willautomatically turn off.Please note that whenver new, unplayed messages are stored in your voicemail,the local Telephone Company will continue to send a VMWI signal.Advanced Operations
34Handset and Base OperationAnnounced Transfer:You can perform an announced transfer (call and advise another extension)of an active call by doing the following steps:•the Handset* Press HOLD to place your call on hold.* Press MENU. Scroll to INTERCOM, then press OK.* Scroll to the desired destination, then press OK.* When the ringing Handset or Base answers, announce that there’s an active callon hold.* Press OFF (on the Handset) or INTERCOM (on the Base)* Press PHONE (on the ‘destination’ Handset or SPEAKER PHONE (on the Base)to pick up the call on hold.Advanced Operations
35Headset OperationYour VT5831 cordless telephone is equipped with a 2.5mm Headset Jack foruse with an optional accessory Headset for hands-free operation. If you chooseto use the Headset option, you must obtain an optional accessory Headset, whichis compatible with the VT5831.To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.Once you have a compatible 2.5mm Headset, locate the Headset Jack on theVT5831 Handset. Connect the plug on the Headset cord to the jack on the cordlessHandset. The plug should fit securely. Do not force the connection.OperationNOTE :Whenever a compatible Headset isconnected to the cordless Handset,the microphone on the Handset will bemuted. This is done to limit the effectof background noise.Many compatible Head-set have areversible, monaural design. You canwear your Headset on either ear,leaving one ear free for roomconversation.Belt ClipThe VT5831 is also equipped with adetachable belt clip. Align the pins onthe inside edge of the clip with thenotches on the sides of the VT5831Handset. The belt clip should snapsecurely into place. Do not force theconnection.Additional Information
36Additional InformationTaking Care Of Your TelephoneYour VT5831 cordless telephone contains sophisticated electronic parts, so itmust be treated with care.Avoid rough treatmentPlace the Handset down gently. Save the original packing materials to protectyour telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the Handset outdoorsin the rain, or handle it with wet hands. Do not install your Base Unit near asink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronicequipment.For your own safety, use caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for manyyears. Clean it only with a soft cloth slightly dampened with water or a mildsoap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used whenyou are wet or standing in water. If your Base Unit should fall into water,DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD ANDTELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out bythe unplugged cords.Maintenance
37In Case Of DifficultyIf you have difficulty operating your phone, the suggestions below should solvethe problem. If you still have difficulty after trying these suggestions, callVTECH Communications at 1-800-595-9511. In Canada, call VTECHElectronics at 1-800-267-7377.The Phone Doesn't Work At All•Make sure the Power Cord is plugged in.•Make sure the telephone line cord is plugged firmly into the Base Unitand the telephone wall jack.•Make sure the batteries are properly charged. If the 'LOW BATTERY'message is shown, the battery pack needs charging.No Dial Tone•First check all the suggestions above.•If you still don't hear a dial tone, disconnect the Base Unit from the telephonejack and connect a different phone. If there is no dial tone on that phoneeither, the problem is in your wiring or local service. Contact your localtelephone company.You Get Noise, Static, Or A Weak Signal Even When You're NearThe Base Unit•Household appliances plugged into the same circuit as the Base Unit cansometimes cause interference. Try moving the appliance or the Base Unitto another outlet.You Get Noise, Static, Or A Weak Signal When You're Away FromThe Base Unit•You may be out of range. Either move closer to the Base, or relocate theBase Unit.•The layout of your home may be limiting the range. Try moving the BaseUnit to another position.The Handset Does Not Ring When You Receive A Call•Make sure you have the Handset ringer activated. To set the ringer, seeHANDSET SETTINGS and BASE SETTINGS.•Make sure the telephone line cord is plugged firmly into the Base Unitand the telephone jack. Make sure the power cord is plugged in.•You may be too far from the Base Unit.•You may have too many extension phones on your telephone line to allowall of them to ring. Try unplugging some of the other phones.Additional Information
38Additional InformationYou Hear Other Calls While Using Your Phone•Disconnect your Base Unit from the telephone jack, and plug in a regulartelephone. If you still hear other calls, the problem is probably in yourwiring or local service. Call your local telephone company.You Hear Noise In The Handset, And None Of The Keys Or ButtonsWork•Make sure the power cord is plugged in.In Case Of DifficultyCommon Cure For ElectronicEquipmentIf the unit does not seem to beresponding normally, then try puttingthe Handset in the cradle. If it does notseem to respond, do the following (inthe order listed) :1. Disconnect the power to theBase.2. Disconnect the Handset battery,and spare battery pack, ifapplicable.3. Wait a few minutes.4. Connect power to the Base.5. Re-install the battery pack (s)6. Watch for Handset to display :then
39Warranty StatementAdditional InformationWhat does this limited warranty cover?. The manufacturer of this VTECH product, VTECH Communications, wattantsto the holder of a valid proof of purchase ("Consumer" of "you") that the productand all accessories provided by VTECH in the sales package ("Product") arefree from material defects in material and workmanship, pursuant to the followingterms and conditions, when installed and used normally and in accordance withoperation instructions, when installed warranty extends only to the Consumerfor Products purchased and used in the United States of Ameria.What will VTECH Communications do if the Product is not free from materialdefects in materials and workmanship during the limited warranty period("Materially Defective Product")?. During the limited warranty period. VTECH's autorized service representativewill repair ot replace at VTECH's option, without charge, a Materially DefectiveProduct. If we repair this product, we may use new or refurbished replacementparts. If we choose to replace this product, we may replace it with a new orrefurbished product of the same or similar design. VTECH will return repairedor replacement products to you in working condition. VTECH will retain defectiveparts, modules, or equipment. Repait or replacement of Product, at VTECH'soption, is your exclusive remedy. You should expect the repair or replacementto take approximatelu 30 days.How long is the limited warranty period?. The limited warranty period for the product extends for ONE(1) YEAR fromthe date of purchase if we repair or replace a Materially Defective Product underthe terms of this limited wattanty. This limited warranty also applies to repairedor replacement Products for a period of either (a) 90 days from the date therepaired or replacement Product is shipped to you or (b) the time remainingon the original one-year wattanty; whichever is longer.What is not covered by this limited warranty?This limited warramty does not cover1. Product that has been subjected to misuse, accident, shipping or other physicaldamage, improper installation, abnormal operation or handling, neglect,inundation, fire, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modificationby anyone other than an authorized service representative of VTECH; or3. Product to the extent that the problem experienced is caused by signalconditions, network reliability or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTECHelectrical accessories; or5. Product whose warraty/quality stickers, Product serial numbers plates orelectronic serial numbers have been removed, altered or rendered illegible; or
40Additional InformationWarranty Statement6. Product purchased, used, serviced, or shipped for repair from outside theunited States, or used for commercial or institutional purposes (including butnot limited to Products used for rental purposes); or7. Product returned without vallid proof of purchase (see 2 below); or8. Charges for installation or set up, adjustment of customer controls, andinstallation or repair of systems outside the unit.How do you get warranty service?. To obtain warranty serivice in the United States of America, call 1 800-595-9511 for instructions regarding where to return the Product. Before calling forservice, please check the user's manual. A check of the Product controls andfeatures may save you a service call.. Except as provided by applocable law, you assum the risk of loss or damageduring transit and transportation and are responsible for delivery or handlingcharges incurred in the transport of Product(S) to the service location. VTECHwill return repaired or replaced product under this limited warranty to you,transportation, delivery or handling charges prepaid. VTECH assumes no riskfor damage or loss of the Product in transit.. If the Product failure is not covered by this limited warranty, or proof of purchasedoes not meet the terms of this limited warranty, VTECH will notify you andwill request that you authorize the cost of repair and return shipping costs forthe repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?1. Return the entire original package and contents including the Product to theVTECH service location along with a description of the malfunction or difficulty;2. Include "valid proof of purchase" (sales receipt) identifying the Productpurchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephonenumber.Other Limitations. This warranty is the complete and exclusive agreement between you andVTECH. It supersedes all other written or oral communications related to thisProduct. VTECH provides no other wattanties for this product. The warrantyexclusively describes all of VTECH's responsibilities regarding the product.There are no other express warranties. No one is authorized to makemodifications to this limited warranty and you should not rely on any suchmodification.
41Additional InformationState Law Rights: This warranty gives you specific legal rights, and you mayalso have other rights which vary from state to state.Limitations: Implied warranties, including those of fitness for a particular purposeand merchantability (an unwritten warranty that the product is fit for ordinaryuse) are limited to one year from date of purchase. Some states do not allowlimitations on how long an implied warranty lasts, so the above limitation maynot apply to you.In to event shall VTECH be liable for any indirect, special, incidental,consequential, or similar damages(including, but not limited to lost profits orrevenue, inability to use the product, or other associated equipment, the costof substitute equipment, and claims by third parties) resulting from the use ofthis product, some states do not allow the exclusion or limitation of incidentalor consequential damages, so the above limitation or exclusion may not applyto you.Warranty Statement
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43FCC and IC RegulationsThis equipment complies with Parts 15 of the Federal CommunicationsCommission (FCC) rules for the United States. It also complies with regulationsRSS210 and CS-03 of Industry and Science Canada. Operation is subject tothe following two conditions: (1) this device may not cause interference, and(2) this device must accept any interference, including interference that may causeundesired operation of the device.A label is located on the underside of the Base Unit containing either the FCCregistration number and Ringer Equivalence Number (REN) or the IC registrationnumber and Load Number. You must, upon request, provide this informationto your local telephone company.This equipment is compatible with inductively coupled hearing aids.Should you experience trouble with this telephone equipment, please contact:VTech Communications IncCUSTOMER SERVICE. at 1-800-595-9511. In Canada, call VTECH Electronicsat 1-800-267-7377.For repair/warranty information. The telephone company may ask you todisconnect this equipment from the line network until the problem has beencorrected.FCC Part 15Warning: Changes or modifications to this unit not expressly approved by theparty responsible for compliance could void the user's authority to operate theequipment.The equipment has been tested and found to comply with part 15 of the FCCrules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses andcan radiate radio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, theuser is encouraged to try and correct the interference by one or more of thefollowing measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet or on a circuit different from that towhich the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.
44Additional InformationFCC Part 68If this equipment was approved for connection to the telephone network prior to July23, 2001, it complies with Part 68 of the Federal Commission (FCC). If the equipmentwas approved after that date, it complies with the Part 68 rules and with TechnicalRequirements for Connection of Equipment to the Telephone Network adopted by theAdministrative Council for Terminal Attachments (ACTA). We are required to provideyou with the following information.1. Product identifier and REN informationThe label on the back or bottom of this equipment contains, among other things,an identifier indicating product approval and the Ringer Equivalence Number (REN).This information must be provide to your local telephone company upon request.For equipment approved prior to July 23, 2001, the product identifier is precededby the phrase "FCC Reg NO." and the REN is listed separately. For equipmentapproved after that date, the product identifier is preceded by "US" and a colon(:), and the REN is encoded in the product identifier without a decimal point asthe sixth and seventh characters following the colon. For example, the productidentifier US: AAAEQ03T123XYZ would indicate an REN of 0.3.The REN is used to determine how many devices you may connect to your telephoneline and still have them ring when you are called. In most, but not all areas, thesum of all RENs should be five (5.0) or less. You may want to contact your localtelephone company for more information.2. Connection and use with the nationwide telephone networkThe plug and jack used to connect this equipment to the premises wiring and thetelephone network must comply with the applicable Part 68 rules and technicalrequirements adopted by ACTA. A compliant telephone cord and modular plug isprovided with this product. It is designed to be commected modular jack that isalso compliant. An RJ11 jack should normally be used for connecting to a singleline and an RJ14 jack for two lines. See Installation Instructions in the user's manual.This equipment connected to your telephone line, ensure the connection of thisequipment does not disable your alarm equipment. If you have questions aboutwhat will disabel alarm equipment, consult your telephone company or a qualifiedinstaller.3. Repair instructionsIf this equipment is malfunctioning, it must be unplugged from the modular jackuntil the problem has been corrected. Repairs to this telephone equipment canonly be made by the manufacturer or its authorized agents. For repair procedures,following the instructions outlined under the Limited Warrantly.4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephone companymay temporarily discontinue your telephone service. The telephone company isrequired to notify you before interrupting service. If advance notice is not practical,you will be notified as soon as possible. You will be given the opportunity to correctthe problem and the telephone company is required to inform you of your rightto file a complaint with the FCC. Your telephone company may make changesin its facilities, equipment, operation, or procedures that could affect the properfunctioning of this product. The telephone company is required to notify you if suchchanges are planned.FCC and ACTA Regulations
45Additional Information5. Hearing aid compatibilityIf this product is equipped with a corded or cordless handset, it is hearing aidcompatible.6. Programming/testing of emergency numbersIf this product has memory dialing locations, you may choose to store police, firedepartment and emergency medical service telephone numbers in these locations.If you do, please keep three things in mind:a We recommend that you also write the telephone number on the directory card,so that you can still dial the emergency number manually if the memory dialingferture doesn't work.b This ferture is provided only as a conbenience, and the manufacturer assumesno responsibility for customer reliance upon the memory ferature.c Testing the emergency telephone numbers you have stored is not recommended.However, if you do make a call to an emergency number:• You must remain on the line and briefly explain the reason for the callbefore hanging up.• Programming/testing of emergency numbers should be performed duringoff-peak hours, such as in the early morning or late evening, when theemergency services tend to be less busy.IC (Industry Canada)This telephone is registered for use in Canada.Notice :The REN assigned to this device denotes the number of devices you may connectto the telephone loop which is used by the device to prevent overloading Thetermination on a loop may consist of any combination of devices subjected onlyto the requirement that the sum of the REN does not exceed five (5.0)Notice :The Industry Canada label identifies certified equipment. This certificationmeans that the equipment meets certain telecommunications network protective,operational and safety requirements. The Department does not guarantee theequipment will operate to the user's satisfaction.FCC and ACTA Regulations
46Additional InformationBefore installing this equipment, users should ensure that it is permissible tobe connected to the facilities of the local telecommunications company. Theequipment must also be installed using an acceptable method of connection.The customer should be aware that compliance with the above conditions maynot prevent degradation of services in some situations.Repairs to certified equipment should be made by an authorized Canadianmaintenance facility designated by the supplier. Any repairs or alterations madeby the user to this equipment, or equipment malfunctions, may give thetelecommunications company cause to request the user to disconnect theequipment.Users should ensure for their own protection that the electrical groundconnections of the power utility, telephone lines and internal metallic water pipesystem, if present, are connected together. This precaution may be particularlyimportant in rural areas.Caution :Users should not attempt to make such connections themselves, but shouldcontact the appropriate electrical inspection authority, or electrician, asappropriate.Your VT 2431 is designed to operate at the maximum power allowed by theFCC and IC. This means your Handset and Base Unit can communicate onlyover a certain distance - which will depend on the location of the Base Unitand Handset, weather, and the construction and layout of your home or office.FCC and IC Regulations
47Technical SpecificationsFREQUENCY CONTROLCrystal controlledPLL synthesizerTRANSMIT FREQUENCYBase : 5744.736 - 5825.952 MHzHandset:2401.056 - 2482.272 MHzRECEIVE FREQUENCYBase:2401.056 - 2482.272 MHzHandset : 5744.736 - 5825.952 MHzCHANNELS95 ChannelsNOMINAL EFFECTIVE RANGEMaximum power allowed by FCC andIC. Actual operating range may varyaccording to environmental conditionsat the time of use.SIZEHandset :193mm x 52mm x 40mmBase : 192mm x 143mm x 91mmWEIGHTHandset : 138 gramsBase : 396 gramsPOWER REQUIREMENTSHandset : 1500mANiMH/ 800mA Ni-Cd Battery PackBase : 7 VDC @ 900mAMEMORYSpeed Dial: 50 Memory locations, into32 digits per location.CID : Alpha Numeric Display50 Memory locationsSPECIFICATIONS ARE TYPICALAND MAY CHANGE WITHOUTNOTICE.
1.Important SafetyInstructions3. Introduction4. Parts Check List5. The Handset Layout6. The Base Unit Layout7. Getting Started7. Setup8. Installation of Battery Packin Handset9. Spare Battery Charger/Power Backup Function10. Charging Of HandsetBattery Pack11. Wall Mounting12. Registration and Operation14. Basic Operation14. Handset and BaseIndicators16. Soft Menu Functions16. RDL (Redial)16. MENU17. Calls Log(Caller ID)18. HandsetSettings19. RangeExtender19. Register20. MEM (Memory)21. Soft Mem Functions21.To Store a Number/NameTable Of Contents22. To Search For andDiala Number/Name22.To delete a Number/Name23.To Edit a Number/Name24. Base Settings25. Advanced Operations25. Handset and BaseOperation25. Making Calls25. Answering Calls25. Redial from Base Unit26. Mute Function26. Hold Function26. Flash Function26. Volume Control27. Page/Intercom28.HandsfreeSpeakerphoneOperation28. Base SpeakerphoneOperation28. Line in Use Indication28. Low Battery Indication29.Message WaitingIndication29. Conference Calling29. Transferring Calls30. Quick Memory Keyson Base31. Additional Information31. Headset Operation32. Maintenance33. In Case Of Difficulty35. Warranty Statement37. FCC and IC Regulations40. Technical Specifications
Distributed in the U.S.A. by VTech Communications Inc. Beaverton, Oregon, 97008Distributed in Canada by VTech Electronics Canada Ltd. 7671 Alderbridge Way, Richmond,B.C. V6X 1Z9.Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.Printed in China 91-5826-10-00ISSUE 0 A member of THE VTECH GROUP OF COMPANIES.VTECH TELECOMMUNICATIONS LTD.

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