Tyco Safety Canada 17LE4010 LTE Cellular Alarm Communicator User Manual My

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Installation Manual

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1. RI7LE910NAV2 User Manual
2. Installation Manual

Installation Manual

3G4010/LE40103G (HSPA) Cellular Alarm CommunicatorLTE Wireless Alarm CommunicatorINSTALLATION MANUALWarning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability ofthe manufacturer. The entire manual should be carefully read.

2ContentsSection 1: Safety Information 3Section 2: Introduction 42.1 Features 42.1.1 Technical Specifications 52.2 Identification of Parts 72.2.1 Description 7Section 3: Installing the 3G4010/LE4010 93.1 C24 Communications Enrollment 9Section 4: Connecting the 3G4010/LE4010 11Section 5: Status LEDs 125.1 Operating Modes 125.1.1 Normal Mode 125.1.2 Service Mode 12Section 6: Operating Principles 146.1 Simulated Landline Mode 146.2 Panel Transmission Monitoring (PTM) 146.3 Cellular Communications Sequence 146.4 Inputs 156.5 Outputs 156.5.1 Activating the Outputs 156.6 Reporting Codes 166.7 Swinger Shutdown 166.8 Hardware Default 176.9 Communicator Reset/Update 176.10 Low Power Radio Shutdown 186.11 SMS Command and Control 186.11.1 Arming/Disarming the Security Panel 186.11.2 Remote Control of PGM 186.12 Phone Number Call Direction 196.13 C24 Communications Remote Programming 20Section 7: Troubleshooting Guide 217.1 LE4010 IM Wiring Diagrams 253G4010/LE4010 Installation Manual

3Section 1: Safety InformationSection 1: Safety InformationIMPORTANTThe equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions (seeFigure 1: Parts). The equipment enclosure must be fully assembled and closed, with all the necessaryscrews/tabs and secured to a wall before operation. Internal wiring must be routed in a manner that prevents:- Excessive strain on wire and on terminal connections- Loosening of terminal; connections- Damage of conductor insulationWARNING: Never install this equipment during a lightning storm!Instruct the end-user to:- Not attempt to service this product. Opening or removing covers may expose the user to dangerous voltagesor other risks. Any servicing shall be referred to trained service persons only.- Use authorized accessories only with this equipment.Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explo-sion.Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or lawsregarding recycling with regard to this lead-acid battery. Doing so will help protect the environment. Some ofthe materials that are found within the battery could become toxic if not disposed of properly and may affectthe environment.All circuits are classified for UL installations as Power Limited/Class II Power Limited except for the batteryleads which are not power limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm)separation. A minimum 1/4” (6.4mm) of separation must be maintained at all points between Power Limitedwiring and all other non-Power Limited wiring. Route wires as indicated above.This equipment, 3G4010/LE4010, is fixed and shall be installed by Service Persons only (Service Person isdefined as a person having the appropriate technical training and experience necessary to be aware of hazardsto which that person may be exposed in performing a task, and of measures available to minimize the risks tothat person or other persons). It shall be installed and used within an environment that provides the pollutiondegree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall be usedwith the Installation Manual of the relevant alarm control panel. All instructions specified within that manualmust be observed.The performance of the 3G4010/LE4010 depends greatly on cellular network coverage. Therefore, it shouldnot be mounted without first performing placement tests to determine the best location for reception (minimumof one green LED ON). Optional antenna kits – LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-50ANT(8ft/2.4m, 15ft/4.6m, 25ft/7.6m or 50ft/15.2m) – are available.

4Section 2: IntroductionThis manual covers two communicator models, the 3G4010 and the LE4010. They are referred to throughoutthis manual as 3G4010/LE4010 unless otherwise indicated.Both models send alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiver. The 3G4010uses the 3G (HSPA) or 2G (GPRS) cellular network. The LE4010 uses the LTE or 3G wireless network. The3G4010/LE4010 can be used with UL/ULC Listed compatible control units, as indicated in the manufacturer'sinstallation instructions.Note: These communicators are designed to work with the Contact ID communication format as described inthe SIA DC-05 standard and the SIA DC-03 standard for 300 baud. Before completing the field installation ofthe alarm monitoring system please ensure communication with the supervising central station is successful bysending several events and getting confirmation that they have been received.2.1 FeatureslDual-band UMTS/HSPA; Penta-Band LTE (LE4010); Quad-Band GSM/EDGE RadiolAdvanced Carrier SelectionlBi-color Wireless Signal Strength Indicatorl3G (HSPA) / 2G (GPRS) ; LTE or 3G (LE4010) Internet communication with Sur-Gard SG-System I-IP/ II / III / IV / 5lCompatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05Standard and the SIA DC-03 standard for 300 baud. Example of suitable compatible alarm panels:DSC Models PC1864, PC1832, PC1616, PC4020. For LE4010, the following alarm panels are also com-patible: HS2128, HS2064, HS2032, HS2016lPanel Transmission Monitoring for up to four phone numberslSimulates landlinelSwitches automatically to the 3G (HSPA) or 2G (GPRS) / LTE or 3G (LE4010) network in the event oflandline trouble (e.g., line down)lFour Programmable (NO/NC/SEOL) Inputsl12V 1.2Ah battery (optional, not included)lCase Tamper OutputlLandline overvoltage protectionlFour Programmable OutputslDLS support for status, firmware updates and remote debug enablelRemote Firmware UpgradelRemote DiagnosticslPanel Format DetectionlSMS Command and ControllPhone number call directionlEasy enrollment with C24 Communications via web or mobile interface3G4010/LE4010 Installation Manual

52.1.1 Technical Specifications2.1.1 Technical SpecificationsThe input voltage to the 3G4010/LE4010 can be drawn from the UL/ULC Listed control panel or provided byan external UL/ULC Listed power supply rated for the application (external power-limited source).Note: The power supply must be Class 2, Power Limited. For residential applications a suitable power adaptoris model DSC ADP1310(W)-NAU or DSC ADP1320-NAU (for USA) and model DSC ADP1310(W)-NA (forCanada).Table 4-1 RatingsPower Supply RatingsInput Voltage: 9-14Vdc (use separately listed control panel or power supply) or 13.8Vdc (use DSC ADP1310(W)-NAx or ADP1320-NAx power adapter)Current ConsumptionAverage Current (standby with PSTNconnected): 40mA*Average Current (standby withoutPSTN connected): 55mA*Transmission Current (no battery): 225mA** Plus any current drawn from the 3G4010/LE4010 AUX+ terminalWorking Voltage RangeWith Battery: 11-14VdcWithout Battery: 9 -14VdcBattery Type: sealed, rechargeable type, rated 12V/1.2Ah(for 24hr standby time)Battery charging voltage: 13.75VdcBattery charge current limit: 360mANOTE: Battery must be replaced every 3-5 years.NOTE: When using the battery, use DSCADP 1310-NAU(W) or ADP 1320-NAU power adapterOperating frequency - 2G(GSM/GPRS/EDGE): 850/1900MHzOperating frequency - 3G(UMTS/HSPA): 850/1900MHzFor LE4010 operating frequencies, seetable below.Antenna gain: 2.0dBiEnvironmental SpecificationsOperating temperature: 0°C-49°C (32°F-120°F)Humidity: 93%RH Maximum (non-condensing)Mechanical Specifications

6Dimensions (metal enclosure,painted): 138mm x 224mm x 55mm / 5.4” x 8.8” x 2.2”Weight (without battery): 900g / 3.2ozSimulated Telco Loop specifications (TIP/RING)On-Hook Voltage: 12VdcOff-Hook Voltage (Maximum): 22VdcLoop Current : 25mALoop Resistance : 600 OhmsAlternate constructionDimensions (enclosure for3G4010/LE4010): 138mm x 257mm x 55mm / 5.4" x 8.8" x 2.2"Weight (alternate construction enclosurewithout battery): 1300g / 2.8lbsTable 4-2 LE4010 Operating FrequenciesBand Transmit Band (Tx) Receive Band (Rx)LTE B2 1850 - 1910 MHz 1930 - 1990 MHzLTE B4 1710 - 1755 MHz 2110 - 2155 MHzLTE B5 824 - 849 MHz 869 - 894 MHzLTE B12 698 - 716 MHz 728 - 746 MHzLTE B13 777 - 787 MHz 746 - 756 MHzUMTS B2 1850 - 1910 MHz 1930 - 1990 MHzUMTS B5 824 - 840 MHz 869 - 894 MHz3G4010/LE4010 Installation Manual

72.2 Identification of Parts2.2 Identification of PartsC ON 3LE D2B A T +OP E N+LE D1B A T --LE D4LE D3UA673S E RIA L NU MB E R1445328691011131215144tie wrapPart1 Metal Casing2 3G/LTE Antenna3Antenna Mounting Hard-ware4 Anchor Screw Holes (3mm)5 Antenna Connector6 SIM Card Holder7Status LEDs (Table Section5: : Status LEDs)83G (HSPA) Radio Module(3G4010); LTE Radio Mod-ule (LE4010)Part9 PC-Link Connector10 Tamper Switch11 Terminal Blocks12 Battery Leads13 Cable Entry14 Earth Ground Wire15 12V/1.2Ah Battery(not included)2.2.1 DescriptionThis 3G4010/LE4010 manages transmissions to a central station and can simulate the landline in the event oftrouble (e.g., landline down) or even substitute the landline completely in areas where the 3G or 2G cellularservice is provided and a landline is not available.The 3G4010/LE4010 has the capability of communicating alarm signals via the 3G or 2G data network. Thiscapability ensures a fast, reliable path to central stations equipped with a Sur-Gard System I-IP / II / III / IV / 5receiver. By connecting a 3G4010/LE4010 to a control panel's standard PSTN interface, telephone-based

8Contact ID or SIA signals are decoded and seamlessly routed through the LTE, 3G or 2G network to any ofthe compatible receiver options.The performance of the 3G4010/LE4010 depends greatly on cellular network coverage. Therefore, it shouldnot be mounted without first performing placement tests to determine the best location for reception (minimumof one green LED ON). Optional antenna kits – LTE-8ANT (8ft/2.4m), LTE-15ANT (15ft/4.6m), LTE-25ANT(25ft/7.6m) and LTE-50ANT (50ft/15.2m) – are available.For UL Residential Fire and Burglary installations, the 3G4010/LE4010 is listed as a sole means of com-munication or as a back up when used in conjunction with a POTS line (dialer).For UL Commercial Burglary installations, the 3G4010/LE4010 is listed as a sole means of communication(supervision window of 200s required at monitoring station) or as a back-up when used in conjunction with aPOTS line (dialer). The 3G4010/LE4010 shall be powered from any compatible listed control unit or com-patible listed power supply that complies with the ratings specified on page 1. The power supply shall be lis-ted for burglary applications and provide a minimum of 4 hours standby power capabilities. An example of asuitable listed compatible control unit is the DSC Model HS2128 with an AUX output rated 11.1 - 12.6VDC.An example of a suitable Listed power supply is DSC Model HSM2204 with an AUX output rated 11.6 -12.6VDC.For ULC Commercial Fire Monitoring Installations the 3G4010/LE4010 can be used in the following configurations:1. Active communication system with 180 seconds supervision (Heartbeat sent to signal receiving centreevery 90 sec.).2. Passive communication system in conjunction with a another communication path (e.g. DACT) (there isno heartbeat sent in this configuration, only periodic test transmission ). Alarm signals must be sent sim-ultaneously over both communication paths (Cellular and DACT). Every 24 hours, a test transmissionmust be sent to the signal receiving centre over each communication path. Each communication pathshall be monitored for integrity (DACT shall have line monitoring enabled and 3G4010/LE4010 shallhave cellular connection supervision enabled).For ULC Commercial Burglary Monitoring Installations the 3G4010/LE4010 can be used in the followingconfigurations:1. Active communication system with 180 seconds supervision and heartbeat sent to signal receivingcentre every 90 sec.2. Passive communication system line security P1 (single communication channel) or line security P2(used as backup in conjunction with another communication path (e.g. DACT)). There is no heartbeatsent in this configuration, only periodic test transmissions. Every 24 hours, a test transmission must besent to the signal receiving centre over each communication path. Each communication path shall bemonitored for integrity (DACT shall have line monitoring enabled and 3G4010/LE4010 shall have cel-lular connection supervision enabled). For Level P2 the working communication path shall report thefailure of the other channel within 240s.For ULC Residential Fire and Burglary installations the 3G4010/LE4010 is listed as a sole means com-munication or as a back up when used in conjunction with a POTS line (dialer).3G4010/LE4010 Installation Manual

10Red Blue Yellow/Green(Top)Yellow/Green(Bottom)FLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONOFF OFF FLASH ON OFFOFF FLASH ON OFF OFFFLASH ON OFF OFF OFFOnce this is completed, the 3G4010/LE4010 proceeds to Step 4.Step 4 - Acquire C24 Communications ProgrammingThe red LED is on solid and the blue LED flashes. The flashing blue LED indicates that the 3G4010/LE4010has requested programming from C24 Communications and is waiting for a response.Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON FLASHING - -Once remote programming is completed, the blue LED switches to solid and the 3G4010/LE4010 proceeds toStep 5.Step 5 – Receiver InitializationThe red and blue LED’s are both on solid and the signal strength LEDs are off.Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON ON OFF OFFWhen the 3G4010/LE4010 sends a request to communicate with the central station, the top signal strengthLED begins flashing.Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON ON FLASHING OFFWhen the central station communicates back to the 3G4010/LE4010, the top signal strength LED turns onsolid.Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON ON ON OFFWhen the 3G4010/LE4010 sends a request to communicate to the next central station, the bottom signalstrength LED begins flashing...3G4010/LE4010 Installation Manual

11Section 4: Connecting the 3G4010/LE4010Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON ON ON FLASHING...and turns on solid when it receives a communication back from the central station.Red Blue Yellow/Green(Top)Yellow/Green(Bottom)ON ON ON ONIf at least one of the central stations does not respond back to the communicator, the signal strength LED cor-responding to that central station turns off. Once the initialization sequence is complete, the 3G4010/LE4010switches to steady state operation.Step 6 - Mount the 3G4010/LE40101. Power down the 3G4010/LE4010 by removing the DC power source and battery leads.2. Using the cabinet, mark the four screw locations. Drill the anchor screw holes.Note: Check for cable conduits and water pipes before drilling.3. Using anchor screws (not provided), mount the cabinet to the wall.4. Run the cables through the cable entry [13] or through the cabinet knockouts.5. Complete the connections on the terminal blocks [11].Note: Ensure that power and Telco circuit connections are made only after the cabinet has been secured to thebuilding or structure, and has been connected to the protective earth ground. Descriptions of the terminals canbe found in the ‘Connecting the 3G4010/LE4010’ section.6. Reattach the front cover [1] securely to the cabinet.Note: Please refer to the end of this manual for wiring diagrams.Section 4: Connecting the 3G4010/LE4010(1) Earth Ground - This terminal must be connected to the Mains Earth, in order to comply with the Tele-communications Network Safety Standards (Overvoltage Protection Requirements).TIP (2) / RNG (3) External Telephone Line - These terminals must be connected directly to the incoming tele-phone line.T1 (4) / R1 (5) Internal Telephone Line - These terminals must be connected to the TIP and RING of the con-trol panel.COM (6,12) Common - This terminal is connected internally to Power Ground.PGM1 (7), PGM2 (8), PGM3 (9), PGM4 (10) Programmable Open-collector Outputs - These outputs can beactivated by programmed events. Refer to ‘Activating the Outputs’ for details. The maximum current sink ofeach output must not exceed 50mA.AUX+ (11) Auxiliary Output - 9 to 14VDC Output, 500mA PTC Protected.Note: Electrical current drawn from this terminal is drawn directly from the power supply. This must be addedto the 3G4010/LE4010 current when determining the total draw on the host panel or power supply.Z1-Z4 (13-14-15-16) Programmable Inputs - These terminals can be set up to trigger events. Refer to ‘Inputs’for details.DC IN (17), (18) Device Power Supply - These terminals must be connected to a rated power supply. Ifthe primary supply does not include a backup battery, connect the battery leads (red and black wires, [12] inFigure 1) to a 12V, 1.2 Ah battery.

12Section 5: Status LEDs5.1 Operating ModesThe 3G4010/LE4010 features two distinct operating modes: Normal Mode and Service Mode. The unit is inNormal Mode when the cover is on (tamper is in a restored state). The unit is in Service Mode when the coveris off (a cover tamper is present).5.1.1 Normal ModeThe 3G4010/LE4010 has four status LEDs. The following table describes the status LEDs when the com-municator is in normal operating mode.RedThis LED indicates trouble conditions.On (solid): Trouble Requiring Service1 Flash: Wireless Network Trouble2 Flashes: Battery Trouble3 Flashes: Input Power TroubleBlueThis LED indicates cellular radio activity. When on (solid), a phone line trouble condition exists. This LED turns onwhen the interface switches to the wireless network (due to a landline trouble condition). This LED also flashes oncewhen the 3G4010/LE4010 transmits a signal and twice when it receives a kiss-off from the central station.Note: If the 3G4010/LE4010 is programmed to be the primary communicator, the blue LED remains off, but still flashesduring the signal transmission as described above.Yellow/Green(Top)This LED indicates signal strength and network technology. If the 3G4010/LE4010 is operating over a 2G channel (3Gchannel for LE4010), the LED is YELLOW. If the 3G4010/LE4010 is operating over a 3G channel (LTE channel for ),the LED is GREEN. When this LED is On, the reception is optimal. This LED switches On only when the bottom LEDis on.Yellow/Green(Bottom)This LED indicates signal strength and network technology. If the 3G4010/LE4010 is operating in over a 2G channel (3Gchannel for LE4010), the LED is YELLOW. If the 3G4010/LE4010 is operating over a 3G channel (LTE channel forLE4010), the LED is GREEN.If this LED is Off and the Red LED is On, the Wireless Network service is unavailable (NO SERVICE). This LEDflashes when the Wireless Network reception is poor. If this LED is on, the 3G4010/LE4010 is able to communicatewith the 3G (HSPA) or 2G (GPRS) or LTE (LE4010) network.5.1.2 Service ModeTo view detailed trouble information on the status LEDs, the 3G4010/LE4010 must be placed in ServiceMode by removing the front cover. When in Service Mode, the status LEDs indicate the trouble condition asfollows.Number of FlashesTrouble TypeRED BLUE1 OFF Wireless network trouble - unable to connect to cellular network2 OFF Battery trouble - battery with low voltage output3 OFF Input power trouble1 Flashing Insufficient signal strength - poor location3G4010/LE4010 Installation Manual

135.1.2 Service Mode2 Flashing C24 suppressed trouble3 Flashing C24 communication configuration trouble1 ON Radio/SIM trouble - radio or SIM unresponsive2 ON Receiver not available trouble3 ON Supervision trouble4 ON Cover tamper is openOFF - No trouble

156.4 InputslThe 3G4010/LE4010 sends the required Contact ID dual-tone handshake to the panel.lAfter receiving the handshake, the control panel transmits an alarm message in Contact ID format.lThe 3G4010/LE4010 decodes and transforms the Contact ID digits into an IP packet and sends it to thecentral station receiver over the cellular network.lThe central station receiver acknowledges the alarm and sends a command to the 3G4010/LE4010 togenerate the corresponding 1400Hz Kiss-off signal for a minimum of 800 milliseconds.After the 3G4010/LE4010 generates a Kiss-off signal, it sends the next alarm or, if no further alarms need to besent, the control panel goes on-hook.If the panel is programmed for SIA (300 baud) format:lThe 3G4010/LE4010 sends the required SIA handshake to the panel.lAfter receiving the handshake, the control panel transmits an alarm message in the SIA format.lThe 3G4010/LE4010 decodes and transforms the SIA events into an IP packet that it sends to the cent-ral station receiver over the cellular network.lThe central station’s receiver acknowledges the alarm and sends a command to the 3G4010/LE4010 togenerate the corresponding 2025Hz kiss-off signal for a minimum of one second.lAfter the 3G4010/LE4010 generates a kiss-off signal, it sends the next alarm or, if no further alarmsneed to be sent, the control panel goes on hook.Note: The 3G4010/LE4010 automatically adjusts the order of the handshakes based on the last format the con-trol panel used to transmit an event.6.4 InputsThe 3G4010/LE4010 has four inputs that can be used to trigger specific communications. These events trans-mit using the Contact ID or SIA format with Inputs 1-4 reporting as [991] to [994] respectively.Default settings are:INPUT 1- FIRE INPUT 3 - BURGLARYINPUT 2 - PANIC ALARM INPUT 4 - SYSTEM TROUBLEInputs can be configured as follows:Normally Open - input activates when a short condition is detected between the terminal and COMNormally Closed - input activates when an open condition is detected between the terminal and COMSingle End of Line - input activates when a short or open condition is detected between the terminal andCOM and restores when a 5.6Kohm resistor is detected between the terminal and COM.Note: These inputs are programmable to communicate using either the Contact ID or SIA format.Note: For UL/ULC installations, connections between alarm panel outputs and 3G4010/LE4010 inputs mustbe run in protective mechanical conduits. To reduce interference with the antenna, do not connect metal con-duit to the knock-outs in the top of the cabinet.6.5 OutputsThe 3G4010/LE4010 has four programmable outputs to activate in response to the associated events. Refer tothe 3G4010/LE4010 Wiring Diagram at the back of this manual.6.5.1 Activating the OutputsThe 3G4010/LE4010 has four open collector outputs capable of a maximum of 50mA. Internal events on the3G4010/LE4010 can trigger the outputs to turn on an LED or activate an input on the host panel. The defaultsettings are as follows.OUTPUT 1: Landline Trouble - Output is normally high and switchs to ground when the telephone line isdown.OUTPUT 2: Cellular Module or Network Trouble - Output is normally high and switches to ground whenthe 3G4010/LE4010 cannot communicate with the network.

16OUTPUT 3: Power Supply or Battery Trouble - Output is normally high and switches to ground when aproblem with the power source is detected.OUTPUT 4: General Module Trouble - Output is normally low and switches to high when a Cellular Net-work Trouble, Power Supply/Battery Trouble, and/or a Failure to Communicate (FTC) trouble is detected.Note: PGM4 must be connected to the control panel as shown in Figure 4 (Residential applications) or Figures8-9 (Commercial applications). Program the control panel input Zone/Point as 24hr ‘Supervisory’ with keypad-only notification when activated. Output 4 on the 3G4010/LE4010 must be set as ‘Active High’.Note: Once an output has been activated automatically, it will not restore until all the causes of activation arecleared.6.6 Reporting Codes3G4010/LE4010 Reporting Codes CID SIA Programmable CommentsZone 1 Activation E11A 991 FA 991 YES Delayed 24 Hour Fire *Zone 1 Restoral R11A 991 FH 991 YES Delayed 24 Hour Fire Restore *Zone 2 Activation E12A 992 PA 992 YES Panic Alarm *Zone 2 Restoral R12A 992 PH 992 YES Panic Alarm Restore*Zone 3 Activation E13A 993 BA 993 YES Burglary *Zone 3 Restoral R13A 993 BH 993 YES Burglary Restore *Zone 4 Activation E3AA 994 YX 994 YES System Trouble *Zone 4 Restoral R3AA 994 YZ 994 YES System Trouble Restore *PSTN Line Down E351 000 LT 000 FIXED Telco 1 FaultPSTN Line Restoral R351 000 LR 000 FIXED Telco 1 Fault RestoreInput Loss E337 000 YP 000 FIXED Power Supply TroubleInput Restoral R337 000 YQ 000 FIXED Power Supply Trouble RestoreLow Battery Alert E338 000 YT 000 FIXED Transmitter Battery TroubleLow Battery Restoral R338 000 YR 000 FIXED Transmitter Battery RestorePeriodic Test E603 XXX RP XXX FIXED Test Transmission <Receiver Path>Periodic Test with Trouble E608 XXX RY XXX FIXED Test Transmission <Receiver Path>Radio Activation R552 000 RS 000 FIXED Remote Programming SuccessfulInternal Buffer Full E624 000 JL 000 FIXEDFTC Restoral R354 000 YK 000 FIXED Communications RestoredFirmware Update Successful R901 000 LS 000 FIXEDFirmware Update Fail E902 000 LU 000 FIXEDFirmware Update Begin E901 000 LB 000 FIXEDSystem Tamper E145 000 ES 000 FIXED Expansion Module TamperSystem Tamper Restore R145 000 EJ 000 FIXED Expansion Module Tamper Restore* C24 Communications default value6.7 Swinger ShutdownTo prevent "runaway" signals to the central station, the 3G4010/LE4010 is equipped with Swinger Shutdownwhich limits certain trouble events to a maximum of four reports every 24 hours. The condition restores andthe counter resets at midnight. Swinger Shutdown applies to the following trouble conditions:3G4010/LE4010 Installation Manual

176.8 Hardware DefaultlSystem Tamper/RestorelLow Battery Trouble/RestorelTLM Trouble/RestorelInput Power Trouble/RestorelFTC Restore6.8 Hardware DefaultA hardware default updates the unit with the latest configuration from C24 Communications if:lThe device was originally programmed incorrectly.lThe unit was installed at a different location and then relocated to a new site.lA SIM card is being swapped.To perform a hardware default, follow these steps:1. Power down the unit (remove primary DC power and remove the backup battery) and remove all con-nections to Zone1, Zone 2, PGM1 and PGM.2. Connect a wire between Z2 (terminal 14) and PGM2 (terminal 8)or Z1 (terminal 13) and PGM1 (ter-minal 7).3. Power up the radio by connecting the battery (if present) first and then primary DC power.4. Wait for 20 seconds and then completely power down the unit.5. Disconnect the wire between the Zone and PGM terminals.Note: Failure to perform hardware default will result in the unit transmitting with the previously programmedconfiguration.6.9 Communicator Reset/UpdateThe firmware of the device can be updated over Cellular or PC-Link:lWhen the firmware update begins, all LED are ON.RED BLUEYellow/Green(Top)Yellow/Green(Bottom)ON ON ON ONlDuring the firmware update process the LEDs are cycled individually in a chaser pattern. (different fromthe Advanced Carrier Selection pattern).RED BLUE Yellow/Green(Top)Yellow/Green(Bottom)FLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONFLASH ON OFF OFF OFFOFF FLASH ON OFF OFFOFF OFF FLASH ON OFFOFF OFF OFF FLASH ONlAfter a successful update, the unit automatically restarts.Note: Several resets take place during a single Firmware update session.

18Note: The unit re-requests programming after a firmware update; the version number is updated and viewablevia C24 Communications.Note: Unit must not be powered down during a Firmware update.Note: Unit does not process remote firmware update requests if any of the following troubles is present. If thetrouble occurs after the unit has processed the firmware update request, the firmware update is not interrupted.• Input Power Trouble• Low Battery Trouble6.10 Low Power Radio ShutdownWhen the battery voltage reaches the low battery threshold of 10.5V, the unit turns off the radio to preventunnecessary network registrations. In this state, the unit does not communicate any events.Radio shutdown is indicated by the LEDs as follows:lRed LED indicates low battery trouble.lTwo green LEDs blinking on/off together indicates the radio is not ready.This LED sequence is displayed until the low battery voltage is restored and the radio is enabled again.6.11 SMS Command and ControlThe user can remotely arm/disarm their security panel and control PGM outputs via SMS commands.6.11.1 Arming/Disarming the Security Panel1. Program a PGM output to Remote Arming in C24 Communications.2. Ensure this PGM output is connected to a relay to the security panel zone.3. Set up the zone on the security panel as momentary or maintained arming.lIf the security panel uses momentary key switching, configure the communicator PGM with atime field of 05. In this configuration, both arm and disarm generate the pulse.lIf the security Panel uses maintained key arming, configure the communicator PGM with a timefield of 00.4. Optionally, the panel arm state can be configured for the communicator to detect by setting a panelPGM output to reflect panel arm state and having a relay connected to a communicator zone configuredto follow panel arm state.6.11.2 Remote Control of PGM1. Set up one or more PGM outputs to Remote Control PGM configuration. A PGM can be latched ortimed:lsetting the PGM timer to 00 causes it to be latched. The PGM will not turn off unless the turnoff command is received.lsetting the PGM timer to a value between 1 and 255 seconds causes it to be timed. The PGMactivates for the programmed duration.2. Via C24 Communications, program the phone number and access code used for SMS command and con-trol.lUp to 6 different phone numbers can be programmed to perform SMS command and control.lThe password can be 4 to 8 alphanumeric characters and is not case sensitive.The SMS command and control can be sent in the following format:For arming/disarming the Security PanelArm <access code>, example Arm 12345678For activating/deactivating a specific PGMActivate <PGM #> <access code>, Activate 1 123456783G4010/LE4010 Installation Manual

196.12 Phone Number Call DirectionThe following SMS command and control operations are available:ArmingLanguage Command Label (must not be case sensitive)English ArmFrench ArmementSpanish ArmadoDisarmingLanguage Command Label (must not be case sensitive)English DisarmFrench DesarmementSpanish DesarmadoActivate PGMLanguage Command Label (must not be case sensitive)English ActivateFrench ActivationSpanish ActivarDeactivate PGMLanguage Command Label (must not be case sensitive)English DeactivateFrench DesactivationSpanish DesactivarStatus RequestLanguage Command Label (must not be case sensitive)English Status RequestFrench Etat DémandéSpanish Petición de EstadoInvalid command is sent when no zones are programmed to read security arm status.HelpLanguage Command Label (must not be case sensitive)English HelpFrench AideSpanish AyudaHelp displays all available commands for the selected language.6.12 Phone Number Call DirectionThe user has the ability to program the PTM phone numbers to receiver group 1 or receiver 2.

20The number programmed in the communicator must also be programmed as the panel phone number. When thecommunicator detects the phone number, it communicates to the receivers of the corresponding group.Note: If no PTM phone number is programmed, all panel calls go to Receiver Group 1.6.13 C24 Communications Remote ProgrammingThe inputs, outputs, and other features of the 3G4010/LE4010 can be remotely programmed through the C24Communications website for fast and convenient installation using the Internet.Note: This programming option has not been investigated by UL.3G4010/LE4010 Installation Manual

21Section 7: Troubleshooting GuideSection 7: Troubleshooting GuidePowering up the 3G4010/LE4010 – When powering up the 3G4010/LE4010, always connect the battery (ifused)first before connecting primary DC power from the control panel or transformer.Wiring Primary – R-1/T-1 of 3G4010/LE4010 to RING/TIP of control panel, DC power from control panel orDC transformer to DC input, backup battery.Wiring Backup – Incoming line to RING/TIP on 3G4010/LE4010, R-1/T-1 of 3G4010/LE4010 to RING/TIPof control panel, R-1/T-1 of control panel to house phones, DC power from control panel or DC transformer toDC input, backup battery.Testing Communications – When the 3G4010/LE4010 transmits a signal for the control panel, or for aninternal transmission, the BLUE light flashes once when the signal is transmitted and twice when it receives akiss-off.SIM – The SIM should be activated at least 24 hours prior to installation. The 3G4010/LE4010 will show sig-nal strength with an inactive SIM; However, it will display the signal strength of any available wireless net-work. The SIM must be active to ensure the signal strength displayed is that of the wireless network providerfor which the SIM belongs to.Panel Programming – The control panel should be programmed to communicate Contact ID or SIA exactlythe same way it would be programmed to communicate Contact ID or SIA over the telephone line.Green/YellowLED StatusWhat itmeans: CSQ Values Signal Strength StatusBoth Signal Strength LEDsONExcellent Sig-nal Strength 14+ lUnit can be installed in the current mounting location.Top LED FLASHINGwith bottom LED ONExcellent Sig-nal Strength 11-13 lUnit can be installed in the current mounting location.Bottom LED ON Good SignalStrength 7-10 lUnit can be installed in the current mounting location.Bottom LED FLASHING Poor SignalStrength5-6(no trouble)1-4(with trouble)lEnsure the antenna cable is plugged securely into the radio con-nector.lIf the SIM is active, connect a battery to the unit and test vari-ous locations for good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT,LTE-25ANT, LTE-50ANT).Both LEDs OFF No SignalStrength 0lIf the red LED is also FLASHING, refer to the RED LEDchart.lVerify SIM card is activated.lEnsure the antenna cable is plugged securely into the radio con-nector.lIf the SIM is active, connect a battery to the unit and test vari-ous locations for good/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT,LTE-25ANT, LTE-50ANT).Both LEDs FlashingON/OFF togetherSignal Strengthis invalid N/A Radio is in process of network registration.Both LEDs Alternating Radio ResetSequence N/A Radio is performing a Reset. If the issue persists, please verify the SIMcard is inserted correctly.

22# ofFlashes Trouble TypeTrouble NotesRed BlueOn On No Signal StrengthlVerify SIM card is activated.lEnsure the antenna cable is plugged securely into the radio connector.lIf the SIM is active, connect a battery to the unit and test various locations forgood/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-50ANT).1 Off Wireless Network TroublelEnsure the SIM card has been activated.lThe antenna cable should be plugged securely into the radio connector.lEnsure there is good signal strength (at least one green light ON).lVerify the installation area is not experiencing a network outage.2 Off Battery TroublelIf a battery is not used in the installation, ensure that the "Internal Battery Con-nected" is not selected in C24 Communications.lIf a battery is used in the installation, verify the battery is connected properlylMeasure the battery under load and verify it is charged to at least 12.5VDC. If not,wait at least 1 hour for the battery to charge.lRemove the battery and measure the voltage; the voltage should be at least 12VDC.lVerify the input DC supply is rated at 13.8VDC @ 180mA minimum.lReplace battery3 Off Input Power TroublelEnsure the power source connected to the 3G4010/LE4010 is providing 13.8VDC@ 180mA.1 Flash Insufficient Signal StrengthlEnsure the antenna cable is plugged securely into the radio connector.lIf the SIM is active, connect a battery to the unit and test various locations forgood/excellent signal strength.lConnect an antenna extension kit (LTE-8ANT, LTE-15ANT, LTE-25ANT, LTE-50ANT)2 Flash Not Used3 Flash C24 Communications Con-figurations TroublelEnsure the SIM card is activated and correctly initialized through C24 Com-munications.1 On Radio/SIM TroublelEnsure the SIM Card is inserted correctly and firmly.lEnsure the antenna cable is plugged securely into the radio connector.2 On Receiver Not AvailableTroublelContact the monitoring station to verify that the 3G4010/LE4010 programming iscorrect (port, IP address, DNIS).lContact your central station to verify they are not experiencing any receiver issues.3 On Supervision Trouble lContact your central station to verify they are not experiencing any receiver issues.4 On Tamper Trouble lEnsure the front cover is secured and the case tamper is closed.The Red light will flash to indicate various trouble conditions outlined previously. If multiple trouble con-ditions are present, the red light will flash according to the highest priority trouble. For example, if both a3G4010/LE4010 wireless network trouble (one flash) and a low battery trouble (two flashes) are present; thered light will flash one time. Once the 3G4010/LE4010 wireless network trouble condition is corrected, thered light will then begin flashing two times.3G4010/LE4010 Installation Manual

23Section 7: Troubleshooting GuideGeneral Troubles With Your SystemThe control panel is displaying atelephone line trouble conditionlEnsure T1 and R1 of the 3G4010/LE4010 are wired to the TIP and RING terminals of thecontrol panel.lIf the 3G4010/LE4010 is being used as the primary communicator, the blue light will alwaysbe OFF.lIf the 3G4010/LE4010 red light is FLASHING, refer to the troubleshooting chart in thisguide.The control panel displays a com-munication trouble conditionlEnsure the panel is programmed for Contact ID or SIA.lEnsure the control panel does not indicate a TLM trouble condition.lIf the 3G4010/LE4010 red light is FLASHING refer to the troubleshooting chart in thisguide.No signals are received at the cent-ral station but no trouble conditionis displayedlEnsure the control panel has a central station phone number programmed.lEnsure the control panel has the correct account number programmed.lVerify the reporting codes are programmed or the auto Contact ID option is enabled.lEnsure the control panel communicator is enabled.lConnect a handset to T1 and R1 of the 3G4010/LE4010 in monitor mode to verify the controlpanel is trying to communicate.Not receiving internal signals gen-erated directly from the3G4010/LE4010lEnsure the 3G4010/LE4010 was initialized with the correct account number. This can bechecked by logging into the C24 Communications website.lEnsure that no trouble conditions are present on the 3G4010/LE4010.The phone line is seized when the3G4010/LE4010 is connectedlVerify correct phone line wiring.lEnsure the Ringer Equivalency Number (REN) is not being exceeded on the line.General InformationRemoving/Connecting the antennalTo remove the antenna from the 3G4010/LE4010, place your thumb on the end of the con-nector at the modem, then place a screwdriver between the modem and connector. Gentlyturn the screwdriver away to ‘pop’ out the connector from the modem.lTo install the antenna, firmly push the connector into the modem until it ‘snaps’ into place.Enrolling a 3G4010/LE4010lThe 3G4010/LE4010 can be enrolled by going through the GVRU voice prompt, and com-pleting the activation of the SIM card, and the initialization of the 3G4010/LE4010.lThe 3G4010/LE4010 can also be enrolled using the C24 Communications website (www.-connect24.com) or the C24 Communications mobile site (m.connect24.com).SIM card activation periodlA SIM card can take up to 24 hours to be activated by the provider. However, it typicallytakes less than an hour for the SIM card to be activated.Checking SIM statuslGo to www.connect24.com and login. A search can be performed for a specific account andits current statuslSIM status can also be checked through the GVRU.Critical Shutdown on3G4010/LE4010 backup battery(with no DC input applied)lIf the 3G4010/LE4010 backup battery is used and is below 10.5VDC, the unit will go into crit-ical shutdown.lThe critical shutdown state will be displayed by the red light flashing followed by the blueand two green lights flashing.lThe lights will continue to flash in this sequence until the battery is charged above 12.4VDC.

24Swinger Shutdown for3G4010/LE4010 TroubleslTrouble events can send a maximum of 4 troubles and restorals per day.lSwinger Shutdown only affects signal transmissions, not the functionality of the3G4010/LE4010 lights or PGM outputs.lSwinger shutdown is reset at midnight or upon a full power cycle of the 3G4010/LE4010.Test this product at least once a year.3G4010/LE4010 Installation Manual

257.1 LE4010 IM Wiring Diagrams7.1 LE4010 IM Wiring DiagramsFigure 10-1 Wiring Diagram541 23 6 7 8 9 10 11 14 15 16 17LELI O1O2 O3 O4+OC1312ASL1 L2 L3 L41K5TIPRING32DC INAUX2 31COM41COMT1 R1TIPRING4PGM ZONE+-RJ-45BATTERYSealed Rechargeable12V / 1.2AhTypical battery charge: 30-50 mARecommended Model: 12V/1.2AhBattery not requiredif CON5 is set to NO BAT9-14VDC/ 700mA (max)Earth-groundGround wire frombuilding electrical installationInputs to be connectedto dry contact outputsfrom alarm control panelwith 5.6KΩ EOL resistors}GROUNDCONNECTIONTighten nut to break paint &make good connection to the cabinet.NutNutBoltLock washerLock washerStar washerCabinetAlarm Control Panel withDialler Interface(Supports Contact ID and SIA formats)Panel Aux Power or External Power Supply Telephone LineConnectionSupervisionRelayRM1-UL InstallationsRM1C-ULC InstallationsConnect relay contacts toa zone input on the alarmcontrol panel for communicatortroubles supervision (24hr-type zone)Optional use of PGMoutput (SeeProgramming)WARNING!HIGH VOLTAGE. DISCONNECT ACPOWER & TELEPHONE LINESPRIOR TO SERVICINGWARNING: Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on.All circuits are classied for UL installations as Power Limited/Class II Power Limited except for the battery leads which are not Power Limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power Limited wiring. Route wires as indicated in the diagram.For UL Installations, the system shall be installed in accordance with chapter 2 of the ANSI/NFPA 72 and ANSI/NFPA70. Recommended locations and wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70, the Standard for Installation and Classication of Burglar and Holdup Alarm Systems, UL 681, and the Standard for Central-Station Alarm Services, UL 827.For ULC Installations, the recommended locations and wiring methods shall be in accordance with CSA C22.1, Canadian Electrical Code, Part I, Safety Standard for Electrical Installa-tions; CAN/ULC-S302, Installation and Classication of Burglar Alarm Systems for Financial and Commercial Premises, Safes and Vaults; and CAN/ULC-S301, Standard for Central and Monitoring Station Burglar Alarm Systems and the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540. Do not install the equipment in places where the signal strength does not meet the minium recommended signal strength level. Do not run zone inputs and T1/R1 wiring along AC wires or other circuits with high frequency signals in order to reduce possibility of interference and false alarms.(Use No. 26 AWG wires forthe connection to PSTN)For ULC Fire Monitoring installations re alarm signals shall be sent simultaneously over POTS line (using the dialler) and over the wireless network (using 3G4010/LE4010). Connect alarm output from control panel (PGM) to the input on the communicator that is programmed as a Fire Alarm Input.Examples of Control Units/Subscribers Units or Power Supplies compatible models: DSC PC1864, PC1832, PC1616, PC5204, etc.This connection is necessary

26Figure 10-2 Telephone ConnectionRED (R)GREEN (T)GRAY (R)BROWN (T)RJ-31XRINGTIPCONTROL PANELIncomingPhone lineHandset RITIT1R1TIPRING4321 5CommunicatorTIP T1 R1RINGFigure 10-3 Power Supply and Supervision Wiring Diagram(BLK/WHT) +13.8VDC(BLK ) GNDControlPanel EOLResistorSee Note 3DSCRM-2 RELAYNCCNOZONE TERMINALS(See Note 1)- + +12VDCGNDCONTROL PANELAux Power+ - DSC Supervision RelaySee Note 21716151412 1813111097 8619Z4Z3Z2COM 20Z1AUX+PGM3PGM1PGM4COMCommunicatorPGM3DC IN+ -Power AdaptorNotes:1. Program the zone/point as “Supervisory” type with keypad-only announciation when in alarm. Do NOT use a zone/pointthat is normally used for 2-wire smoke detectors.2. The power supervision relay (RM-2) is only used when the3G4010/LE4010 is not powered by the control panel. Therelay is not required since a loss of input power will generatea signal to the CMC.3. Output 4 on the 3G4010/LE4010 must be set as “ActiveHigh” (default).4. This equipment has no mains on/off switch. The plug of thedirect plug-in power supply is intended to serve as the dis-connecting method if the equipment must be quickly dis-connected. Ensure that access to the mains plug andassociated mains socket/outlet is never obstructed.3G4010/LE4010 Installation Manual

277.1 LE4010 IM Wiring DiagramsThe following wiring diagrams are examples of ULC Listed Fire Monitoring Installation connections.Figure 10-4 Wiring Diagram for Fire Alarm Control Unit (with dialler) and Cellular Transmitter (Passive Com-munication System) AUX Power (12V/700mA) RM1C ULC Relay Fire Alarm Control Unit TIP/RING Zone Input Outputs FireTrouble 3G CellularTransmitter 3G4010T1/R1 TIP/RINGZone PGM4Inputs Output 3G4010 cabinet 3G (HSPA) or2G (GPRS)AC Input PSTNNotes:lPower for the 3G4010/LE4010 shall be provided from the Fire Alarm Control Unit or separately listedpower supply rated for the application (12V/700mA).lAll wiring connections must be run in a protective conduit.lFor local supervision of the wireless transmitter, connect PGM output from 3G4010/LE4010 to onezone input on the Fire Alarm Control Unit.lDry Contact Trouble output from ULC Listed Fire Alarm Control Unit must be connected to zone inputon the 3G4010/LE4010 for supervison of Tip/Ring connection.lFire Alarms must be sent over both communication channels. Fire output from Fire Alarm Control Unitmust be connected to input 1 on the 3G4010/LE4010.l24 hour Test Transmission must be enabled on the dialler and on the 3G4010/LE4010.Figure 10-5 DSC Subscribers’ Unit Fire and Cellular Transmitter Mounted in the Same Room DSCSubscribers’ Unit FireZoneInputs TIP TIP RING PGM1 DSC Keypad LCD4501 PK55XX 3G CellularTransmitter 3G4010T1/R1 TIP/RING Zone Input PGM4 AUX Power 12V/700mA RM1C ULC Relay PC5003CPC4050CRcabinet3G (HSPA)/2G (GPRS) PSTNAC Input AC Input PC4020 PC1864 PC1832 PC1616RM1C ULC Relay 3G4010 cabinet OutputsFireSupervisory TroubleFire Alarm Control UnitNotes:lPower for 3G4010/LE4010 must be provided from Fire Alarm Control Unit or separately listed powersupply rated for the application (12V/700mA).lAll wiring connections must be run in a protective conduit.lPhone Line Monitoring (TLM) must be enabled.lPhone Line trouble is indicated by the Blue LED on the 3G4010/LE4010.

28lConnect PGM4 output from the 3G4010/LE4010 (Trouble Conditions) to a zone input on the Sub-scriber Unit for supervision of the GSM Transmitter.l24hour Test Transmission over phone line (PSTN) and 3G4010/LE4010 must be enabled.lFire Alarm smust be sent over both communication channels.lOn the Subscribers’ Unit, program PGM1 for PC1616/PC1832/PC1864 as System Event (Section [009]as type 10; Section [501] Fire Event option 2 ON). An alternate option is to program PGM1 as ZoneFollower (Section [009] = 29) and assign Fire Zone to PGM1 in Section [551]. Ensure Bit 3 is on in[501]. In this case, a restored fire alarm condition does not require the DSC control panel to be reset.For PC4020, program PGM1 as type 49 Steady Fire ([00070049]).lDry contact outputs from ULC Listed Fire Alarm Control Unit must be connected to zone inputs on theULC Listed DSC subscribers' Unit Fire.lRefer to detailed diragrms.Figure 10-6 DSC Subscribers’ Unit Fire and 3G Cellular Transmitter Mounted RemotelyAlternate Wiring Diagram for DSC Subscribers' Unit Fire and Cellular Transmitter Passive Communication Sys-tem - Using Phone Line Supervision Relay Fire Alarm Control Unit Outputs FireSupervisory Trouble DSCSubscribers’ Unit FireZoneInputsTIPRING PGM1 DSC Keypad LCD4501 PK55XX3G CellularTransmitter 3G4010T1/R1 PGM1 TIP/RING Zone Input PGM4 AUX Power 12V/700mA RM1C ULC Relay PC5003CPC4050CRcabinet3G (HSPA)/2G (GPRS) PSTNAC Input AC Input PC4020 PC1864 PC1832 PC1616RM1C ULC Relay GS4010 cabinet RM1C ULC Relay PLEASE NOTE THAT EITHER RM1C ULC OR RM2 RELAYS CAN BE USED FOR ULCINSTALLATIONSNotes:lConnect PGM output from the 3G4010/LE4010 (Phone Line Trouble) to a zone input on the subscriberunit for supervision of the phone line voltage.lWhen the 3G4010/LE4010 is installed remotely from the DSC Control Panel, the Phone Line Troublecondition must be monitored at the keypad using an additional RM1C relay.Figure 10-7 Connection Details for Cellular Network Supervision Relay and Redundant Fire Alarm Trans-mission3G4010/LE4010 Installation Manual

297.1 LE4010 IM Wiring Diagrams5.6 KOhmCellular NetworkSupervisionRelayRedundant Fire AlarmInitiation541 23 6 7 8 9 10 11 14 15 16 17 18LELI O1 O2 O3 O4+OC1312ASL1 L2 L3 L43G4010AC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832OnlyAC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832Only32DC INAUX2 31COM41COMT1 R1TIP RING4PGM ZONE+-Note: Use EOL resistor in series with N.O. contacts of the relay connected to PGM4.Figure 10-8 Connection Details for Cellular Network Supervision Relay and Redundant Fire Alarm Trans-mission5.6 KOhmCellular NetworkSupervisionRelayRedundant Fire AlarmInitiation3G4010AC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832OnlyAC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832Only32DC INAUX2 31COM41COMT1 R1TIP RING4PGM ZONE+-Note: Use EOL resistor in parallel with N.O. contacts of the relay connected to PGM4.Figure 10-9 Connection Details for GSM Supervision Relay, Phone Line Supervision and Redundant FireAlarm Transmission

3032DC INAUX2 31COM41COMT1 R1TIP RING4PGM ZONE+-5.6 KOhm5.6 KOhmCellularNetwork SupervisionRelayPhone LineSupervisionRelayRedundant Fire AlarmInitiation3G4010AC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832OnlyAC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832OnlyNote: Use EOL resistor in series with N.O. contacts of the relay connected to PGM4.Figure 10-10 Connection Details for Cellular Network Supervision Relay, Phone Line Supercision Relay andRedundant Fire Alarm Transmission5.6 KΩ5.6 KΩCellularNetworkSupervisionRelayPhone LineSupervisionRelayRedundant Fire AlarmInitiation3G4010AC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832OnlyAC AC RED BLK YEL GRN Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8AUX+ BELL+AUX- BELL-PGM1 PGM3 EGND TIP T-1PGM2 PGM4RING R-1PC1864OnlyPC1864PC1832Only21COMT1 R1TIP RING3DC INAUX2 31COM44PGM ZONE+-Note: Use EOL resistor in parallel with N.O. contacts of the relay connected to PGM4.3G4010/LE4010 Installation Manual

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BECAUSE SOME JURISDICTIONS DO NOT ALLOW THEEXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL ORINCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TOYOU.DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIREWARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHERWARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALLIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIESON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHERASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ONITS BEHALF TO MOD8IFY OR TO CHANGE THIS WARRANTY, NOR TOASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THISSOFTWARE PRODUCT.EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NOCIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OFWARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, ORANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOTLIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANYASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE ORREPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDINGCUSTOMERS, AND INJURY TO PROPERTY.DSC recommends that the entire system be completely tested on a regular basis.However, despite frequent testing, and due to, but not limited to, criminal tampering orelectrical disruption, it is possible for this SOFTWARE PRODUCT to fail to performas expected.

Regulatory InformationModification StatementDigital Security Controls has not approved any changes or modifications to thisdevice by the user. Any changes or modifications could void the user’s authority tooperate the equipment.Digital Security Controls n’approuve aucune modification apportée à l’appareil parl’utilisateur, quelle qu’en soit la nature. Tout changement ou modification peuventannuler le droit d’utilisation de l’appareil par l’utilisateur.Interference StatementThis device complies with Part 15 of the FCC Rules and ISED Canada licence-exemptRSS standard(s). Operation is subject to the following two conditions: (1) this devicemay not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'ISED Canada applicables aux appareilsradio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doitaccepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'encompromettre le fonctionnement.Wireless NoticeThis equipment complies with FCC and IC radiation exposure limits set forth for anuncontrolled environment. The antenna should be installed and operated withminimum distance of 20 cm between the radiator and your body. This transmitter mustnot be co-located or operating in conjunction with any other antenna or transmitter.Cet appareil est conforme aux limites d'exposition aux rayonnements de la IC pour unenvironnement non contrôlé. L'antenne doit être installé de façon à garder une distanceminimale de 20 centimètres entre la source de rayonnements et votre corps. L'émetteurne doit pas être colocalisé ni fonctionner conjointement avec à autre antenne ou autreémetteur.Antenna gain must be below/Gain de l'antenne doit être ci-dessous:Frequency Band/Bande de fréquence 3G4010; 3G4010CF LE4010; LE4010CFGSM 850 / FDD V 6.21 dBi 6.21 dBiPCS 1900 / FDD II 3.76 dBi 3.76 dBLTEB2 —2.76 dBiLTEB4 —2.82 dBiLTEB5/B12/B13 —2.45 dBiFCC Class B Digital Device NoticeThis equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation.This equipment generates uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.• Consult the dealer or an experienced radio/TV technician for help.3G4010:FCC ID: F53173G40103G4010 Product Identifier US: F5317MO00A3G4010LE4010:FCC ID: F5317LE4010LE4010 Product Identifier US: F5317MO00ALE4010REN: 0.0BUSOC Jack: RJ-31XWARNING: To satisfy FCC RF exposure requirements for mobile transmittingdevices, a separation distance of 20cm or more must be maintained between theantenna of this device and persons during device operation.Telephone Connection RequirementsA plug and jack used to connect this equipment to the premises wiring and telephonenetwork must comply with the applicable FCC Part 68 rules and requirements adoptedby the ACTA. A compliant telephone cord and modular plug is provided with thisproduct. It is designed to be connected to a compatible modular jack that is alsocompliant. See installation instructions for details.Ringer Equivalence Number (REN)The REN is used to determine the number of devices that may be connected to atelephone line. Excessive RENs on a telephone line may result in the devices notringing in response to an incoming call.In most but not all areas, the sum of RENs should not exceed five (5.0). To be certainof the number of devices that may be connected to a line, as determined by the totalRENs, contact the local Telephone Company. For products approved after July 23,2001, the REN for this product is part of the product identifier that has the format.US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimalpoint (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown onthe label.Incidence of HarmIf this equipment 3G4010/LE4010 causes harm to the telephone network, thetelephone company will notify you in advance that temporary discontinuance ofservice may be required. But if advance notice is not practical, the Telephone Companywill notify the customer as soon as possible. Also, you will be advised of your rightto file a complaint with the FCC if you believe it is necessary.Changes in Telephone Company Equipment or Facil-itiesThe Telephone Company may make changes in its facilities, equipment, operations orprocedures that could affect the operation of the equipment. If this happens theTelephone Company will provide advance notice in order for you to make necessarymodifications to maintain uninterrupted service.Equipment Maintenance FacilityIf trouble is experienced with this equipment for repair or warranty information, pleasecontact the facility indicated below. If the equipment is causing harm to the telephonenetwork, the Telephone Company may request that you disconnect the equipment untilthe problem is solved. This equipment is of a type that is not intended to be repairedby the end user.DSC c/o APL Logistics, 2600 West Pointe Dr.., Lithia Springs, GA 30122Additional InformationConnection to party line service is subject to state tariffs. Contact the state publicutility commission, public service commission or corporation commission forinformation. Alarm dialling equipment must be able to seize the telephone line andplace a call in an emergency situation. It must be able to do this even if otherequipment (telephone, answering system, computer modem, etc.) already has thetelephone line in use. To do so, alarm dialling equipment must be connected to aproperly installed RJ-31X jack that is electrically in series with and ahead of all otherequipment attached to the same telephone line. Proper installation is depicted in thefigure below. If you have any questions concerning these instructions, you shouldconsult your telephone company or a qualified installer about installing the RJ-31Xjack and alarm dialling equipment for you.

Industry Canada Compliance StatementThis Equipment meets the applicable Industrial, Scientific and Economic Development(ISED) Terminal Equipment Technical Specifications. This is confirmed by theregistration number. The abbreviation, IC, before the registration number signifies thatregistration was performed based on a Declaration of Conformity indicating that ISEDCanada technical specifications were met. It does not imply that that ISED Canadaapproved the equipment. The Ringer Equivalence Number (REN) for this terminalequipment is 0.0. The REN assigned to each terminal equipment provides anindication of the maximum number of terminals allowed to be connected to atelephone interface. The termination on an interface may consist of any combination ofdevices subject only to the requirement that the sum of the Ringer EquivalenceNumbers of all devices does not exceed 5.IC:160A-3G4010IC:160A-LE4010Cet équipement est conforme aux spécifications techniques applicables auxéquipements terminaux d'ISED Canada. Ceci est confirmé par le numérod'enregistrement. L'abréviation IC précédant le numéro d'enregistrement signifie quel'enregistrement a été effectué sur la base de la Déclaration de conformité indiquant quele produit est conforme aux spécifications techniques d'ISED Canada. Ceci n'impliquepas que le produit ait été approuvé par Industrie Canada.Le nombre équivalent de sonneries (REN) de cet appareil terminal est 0.0. Le RENattribué à chaque équipement terminal fournit une indication sur le nombre maximumde terminaux pouvant être connectés sur une interface téléphonique. La terminaison surune interface peut constituer en n'importe quelle combinaison d'appareils, à lacondition seulement que la somme des Nombres équivalents de sonneries de tous lesappareils ne soit pas supérieure à 5.This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Classe B respecte toutesles exigences de règlement sur le matériel brouilleur du Canada.CAN ICES-3 (B) / NMB-3 (B)The term “IC:” before the radio certification number only signifies that ISED Canadatechnical specifications were met.NIST Validation of encryption algorithm AES128 certificate No. xxxxWarrantyDigital Security Controls warrants the original purchaser that for a period of twelvemonths from the date of purchase, the product shall be free of defects in materials andworkmanship under normal use. During the warranty period, Digital Security Controlsshall, at its option, repair or replace any defective product upon return of the productto its factory, at no charge for labour and materials. Any replacement and/or repairedparts are warranted for the remainder of the original warranty or ninety (90) days,whichever is longer. The original purchaser must promptly notify Digital SecurityControls in writing that there is defect in material or workmanship, such written noticeto be received in all events prior to expiration of the warranty period. There isabsolutely no warranty on software and all software products are sold as a user licenseunder the terms of the software license agreement included with the product. TheCustomer assumes all responsibility for the proper selection, installation, operationand maintenance of any products purchased from DSC. Custom products are onlywarranted to the extent that they do not function upon delivery. In such cases, DSCcan replace or credit at its option.International WarrantyThe warranty for international customers is the same as for any customer withinCanada and the United States, with the exception that Digital Security Controls shallnot be responsible for any customs fees, taxes, or VAT that may be due.Warranty ProcedureTo obtain service under this warranty, please return the item(s) in question to thepoint of purchase. All authorized distributors and dealers have a warranty program.Anyone returning goods to Digital Security Controls must first obtain anauthorization number. Digital Security Controls will not accept any shipmentwhatsoever for which prior authorization has not been obtained.Conditions to Void WarrantyThis warranty applies only to defects in parts and workmanship relating to normal use.It does not cover:ldamage incurred in shipping or handling;ldamage caused by disaster such as fire, flood, wind, earthquake or lightning;ldamage due to causes beyond the control of Digital Security Controls suchas excessive voltage, mechanical shock or water damage;ldamage caused by unauthorized attachment, alterations, modifications or for-eign objects;ldamage caused by peripherals (unless such peripherals were supplied byDigital Security Controls);ldefects caused by failure to provide a suitable installation environment forthe products;ldamage caused by use of the products for purposes other than those forwhich it was designed;ldamage from improper maintenance;ldamage arising out of any other abuse, mishandling or improper applicationof the products.Items Not Covered by WarrantyIn addition to the items which void the Warranty, the following items shall not becovered by Warranty: (i) freight cost to the repair centre; (ii) products which are notidentified with DSC's product label and lot number or serial number; (iii) productsdisassembled or repaired in such a manner as to adversely affect performance or preventadequate inspection or testing to verify any warranty claim. Access cards or tagsreturned for replacement under warranty will be credited or replaced at DSC's option.Products not covered by this warranty, or otherwise out of warranty due to age,misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repairwork will be performed until a valid purchase order is received from the Customer anda Return Merchandise Authorisation number (RMA) is issued by DSC's CustomerService.Digital Security Controls’s liability for failure to repair the product under thiswarranty after a reasonable number of attempts will be limited to a replacement of theproduct, as the exclusive remedy for breach of warranty. Under no circumstances shallDigital Security Controls be liable for any special, incidental, or consequentialdamages based upon breach of warranty, breach of contract, negligence, strict liability,or any other legal theory. Such damages include, but are not limited to, loss of profits,loss of the product or any associated equipment, cost of capital, cost of substitute orreplacement equipment, facilities or services, down time, purchaser’s time, the claims ofthird parties, including customers, and injury to property. The laws of somejurisdictions limit or do not allow the disclaimer of consequential damages. If the lawsof such a jurisdiction apply to any claim by or against DSC, the limitations anddisclaimers contained here shall be to the greatest extent permitted by law. Some statesdo not allow the exclusion or limitation of incidental or consequential damages, sothat the above may not apply to you.Disclaimer of WarrantiesThis warranty contains the entire warranty and shall be in lieu of any and all otherwarranties, whether expressed or implied (including all implied warranties ofmerchantability or fitness for a particular purpose) And of all other obligations orliabilities on the part of Digital Security Controls Digital Security Controls neitherassumes responsibility for, nor authorizes any other person purporting to act on itsbehalf to modify or to change this warranty, nor to assume for it any otherwarranty or liability concerning this product.This disclaimer of warranties and limited warranty are governed by the laws of theprovince of Ontario, Canada.Digital Security Controls recommends that the entire system be completely tested on aregular basis. However, despite frequent testing, and due to, but not limited to,criminal tampering or electrical disruption, it is possible for this product to fail toperform as expected.Installer’s LockoutAny products returned to DSC which have the Installer’s Lockout option enabled andexhibit no other problems will be subject to a service charge.Out of Warranty RepairsDigital Security Controls will at its option repair or replace out-of-warranty productswhich are returned to its factory according to the following conditions. Anyonereturning goods to Digital Security Controls must first obtain an authorizationnumber. Digital Security Controls will not accept any shipment whatsoever for whichprior authorization has not been obtained.

Products which Digital Security Controls determines to be repairable will be repairedand returned. A set fee which Digital Security Controls has predetermined and whichmay be revised from time to time, will be charged for each unit repaired.Products which Digital Security Controls determines not to be repairable will bereplaced by the nearest equivalent product available at that time. The current marketprice of the replacement product will be charged for each replacement unit.

© 2017 Tyco Security Products. All Rights Reserved.Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000www.dsc.comThe trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictlyprohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. Alltrademarks not owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable laws.Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies byregion; contact your sales representative.

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