Toshiba Client Solutions PL5080WL Libretto User Manual Manual 2of7

Toshiba Corporation Libretto Manual 2of7

Manual 2of7

961. PRODUCT SPECIFICATIONSSpecifications for Wireless LAN Functions! Physical specificationsPower save (doze) mode 45 mAReceive mode 250 mASend mode 350 mAPower 3.3 V! Wireless featuresThe wireless features of the wireless LAN vary depending on the product you purchase and thecountry you are in when you purchase it.I many cases, the wireless transmission are based on the wireless regulations of the countrywhere it is being used. Wireless network equipment is designed to use 2.4 GHz bandwidth tooperate which does not require a wireless license. However, depending on the national wirelessregulations, there may be several restrictions on the use of wireless network equipment.NOTE:•See the “Users Announcement” for information on the appropriate wirelessregulations for each country.Wireless frequency range 2.4 GHz (2400 to 2483.5 MHz)ModulatorDirect diffusion formatCCK (Forwarding rate; High, Medium)DQPSK (Forwarding rate; Standard)DBPSK (Forwarding rate; Low)Diffusion format 11 chip Barker SequenceBit error rate (BER) 10–5 or greaterRated output 15 dBmForwarding rate High Speed11 Mb/sMediumSpeed5.5 Mb/sStandardSpeed2 Mb/sLow Speed1 Mb/sReception speed –83 dBm –87 dBm –91 dBm –94 dBmDiffusion delay(FER 1% or less) 65 ns 225 ns 400 ns 500 nsThere is a correlation function of transmission range and forwarding rate for wireless equipment.The lower the wireless transmission forwarding rate the broader the transmission range.TIPS:•Metal surfaces or dense solid bodies that are placed close to the antenna will exertan effect on the transmission range of the wireless device.•Also, if something that absorbs or reflects the wireless signal is in the path of thewireless signal, the transmission range will be effected.
97! Supported frequency bandsThe 2.4 GHz channels that the wireless LAN supports, vary depending on the applicable nationalwireless regulations (See the “Wireless IEEE802.11” chart).See the “Users Announcement” for information on the appropriate wireless regulations for eachcountry.Wireless IEEE802.11 Channel SetFrequency band 2400 to 2483.5 MHz *1Channel ID1 24122 24173 24224 24275 24326 24377 24428 24479 245210 2457 *111 2462*1: The channel set at time of purchaseThe wireless LAN channel settings is managed in the following way:•When connected to the infrastructure with a wireless LAN, The station automatically switchesto the wireless LAN access point channel. When it is roaming between different access points,the station automatically switches channels when necessary. The station switches channelsbetween 1 and 11. It is necessary to make this the range for the wireless LAN access-point setchannel.•When connecting the wireless LAN with a “peer to peer” mode, channel 10 is used.
98Exterior Dimension Diagram* These measurements do not include protrusions.
99Supported Video ModeThe regulations that determine the maximum possible number of colors and screen resolutionthat is controlled by the display controller is called the video mode.All the video modes that this product supports in English mode are shown below.Usually the mode number is used by the programmer to differentiate between the various modes.When application software specifies a mode based on the mode number, that number may notmatch the number in the diagram. In this case, select the original resolution, font size andnumber of colors.VideoMode Format Resolution FontSize Number ofcolors CRT RefreshRate (Hz)— 800 × 600 dots — 256/256K—1024 × 768 dots *1 — 256/256K 60/75/85/100— 1280 × 600 dots *1 — 256/256K 60—1280 × 1024 dots *1 — 256/256K—1600 × 1200 dots *1 — 256/256K— 800 × 600 dots — 64K/64K—1024 × 768 dots *1 — 64K/64K60/75/85/100— 1280 × 600 dots — 64K/64K 60—1280 × 1024 dots *1 — 64K/64K 60/75/85/100— 1600 × 1200 dots *1 — 64K/64K 60—800 × 600 dots — 16M/16M 60/75/85/100— 1024 × 768 dots *1 — 16M/16M 60/75/85—1280 × 600 dots *2 — 16M/16M—SVGAGraphics1280 × 1024 dots *2 — 16M/16M 60*1: When the display is LCD, a semblance of the screen is displayed within the actual screen(1280 × 600).(Caution) Some of the screen modes have different refresh rate modes that can not be usedin multimonitor.*2: When the display is a CRT, s semblance of the screen is displayed within the actual screen(1280 × 600).
100Hardware ResourcesYou can confirm the memory map, I/O port map and resources that use IRQ and DMA in thefollowing way.There are modifications depending upon the environment (hardware/software) that is being used.1. Click [Start], [All programs], [Accessories], [System tools] and [System information].2. Double click on [Hardware resource] in the tree on the left side of the screen.3. Click the items that you want to confirm.Memory map: [Memory]I/O port map: [I/O]Resources that use IRQ: [IRQ]Resources that use DMA: [DMA]
1012. INTERFACE SPECIFICATIONSRGB Interface (Mini RGB Cable)PinNumber Signal name Explanation SignalDirection1 CRV Red video signal O2 CGV Green video signal O3 CBV Blue video signal O4 Reserved Reserve5 GND Signal ground6 GND Signal ground7 GND Signal ground8 GND Signal ground9 Reserved Reserve10 GND Signal ground11 Reserved Reserve12 SDA SDA transmission signal I/O13 -CHSYNC Horizontal synchronization signal O14 -CVSYNC Vertical synchronization signal O15 SCL SCL data clock signal I/OConnector diagramHigh density D-SUB 3-row 15-pin male plugSignal name: A minus (–) is attached to signals that are negative logic values.Signal direction (I): Input to the personal computer.Signal direction (O): Output from the personal computer.
102USB InterfacePinNumber Signal name Explanation SignalDirection1VCC+5V2 –Data Minus data I/O3 +Data Plus data I/O4 GND Signal groundConnector diagramSignal name: A minus (–) is attached to signals that are negative logic values.Signal direction (I): Input to the personal computer.Signal direction (O): Output from the personal computer.Modem InterfacePinNumber Signal name Explanation SignalDirection1 — No contact2 — No contact3 TIP Telephone circuit I/O4 RING Telephone circuit I/O5 — No contact6 — No contactConnector diagramSignal direction (I): Input to the personal computer.Signal direction (O): Output from the personal computer.
103LAN InterfacePinNumber Signal name Explanation SignalDirection1 TX Transmission data (+) O2 –TX Transmission data (–) O3 RX Reception data (+) I4 Unused Not in use5 Unused Not in use6 –RX Reception data (–) I7 Unused Not in use8 Unused Not in useConnector diagramSignal name: A minus (–) is attached to signals that are negative logic values.Signal direction (I): Input to the personal computer.Signal direction (O): Output from the personal computer.
1043. TECHNICAL STANDARD COMPLIANCESelf Regulation of Leakage CurrentThis equipment complies with the international standard for personal computers (PC-11-1988)determined by the Japan Electronics and Information Technology Industries Association.Instantaneous Drop in VoltageThis equipment satisfies the guidelines for personal computer instantaneous drop in voltagecountermeasures determined by the Japan Electronics and Information Technology IndustriesAssociation. However, instantaneous drops in voltage that exceed the guidelines may causesome trouble.Self Regulation of Electronic InterferenceThis equipment is a class B information Technology device based on the Voluntary ControlCouncil for Interference by Information Technology (VCCI) standard. This equipment is aimedat use in a home environment, but this equipment may cause reception interference if used inproximity to radios or televisions.Refer to the manual for correct operating procedure.Harmonic GuidelinesThis equipment is a “Harmonic Guideline Compliant Product”.International Energy Star ProgramAs a corporate member of the international energy star program,this product has been determined to satisfy the standards related tothe international energy star program products.REFERENCE: See “Chapter 4.2 Power saving” for information about energy saving settings.
105FCC InformationProduct name : Libretto L5/080TNModel number : PAL5080TNFCC Notice “Declaration of Conformity Information”This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions,it may cause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:" Reorient or relocate the receiving antenna." Increase the separation between the equipment and receiver." Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected." Consult the dealer or an experienced radio/TV technician for help.WARNING: Only peripherals complying with the FCC rules class B limits may be attached tothis equipment. Operation with non-compliant peripherals or peripherals notrecommended by TOSHIBA is likely to result in interference to radio and TVreception. Shielded cables must be used between the external devices and thecomputer’s or external monitor port, USB port, and microphone jack. Changes ormodifications made to this equipment, not expressly approved by TOSHIBA orparties authorized by TOSHIBA could void the user’s authority to operate theequipment. The modular cable that comes with the computer must be used toconnect a modem.FCC ConditionsThis device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may causeundesired operation.For Wireless LAN:The radiated output power of the Toshiba Wireless LAN Mini PCI Card is far below the FCC radiofrequency exposure limits. Nevertheless, the Toshiba Wireless LAN Mini PCI Card shall be used insuchA manner that the potential for human contact during normal operation is minimized. The antenna(s)Used in this device are located at the upper edge of the LCD screen, a minimum separation distance of
1065.0 cm must be maintained between the user and the antenna(s) to ensure exposure compliance.ContactAddress : TOSHIBA America Information Systems, Inc.9740 Irvine BoulevardIrvine, California 92618-1697Telephone : (949) 583-3000EU Declaration of ConformityTOSHIBA declares, that the product: PAL5080TN** conforms to the followingStandards:Supplementary Information: “The product complies with the requirements of the Low VoltageDirective 73/23/EEC and the EMC Directive 89/336/EEC and theR & TTE Directive 1999/05/EEC.”This product is carrying the CE-Mark in accordance with the related European Directives.Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8, 41460 Neuss, Germany.
107Cautions When Using the ModemWhen using the internal modem in this product, take the following precautions.The internal modem complies with the Japan Approvals Institutefor Telecommunications Equipment regulation 50 item 1 fortechnical standard compliance.Compliance numberA00-0940JP• Regions where the modem can be usedThe internal modem in your computer can be used in the following countries and regions:Iceland, Ireland, U.S.A, U.A.E, U.K., Israel, Italia, India, Indonesia, Egypt, Estonia, Australia,Austria, Oman, Netherlands, Canada, Korea, Greece, Kuwait, Saudi Arabia, Singapore,Switzerland, Sweden, Spain, Sri Lanka, Slovakia, Slovenia, Thailand, Taiwan, Czech, China,Denmark, Germany, Turkey, Japan, New Zealand, Norway, Pakistan, Hungary, Bangladesh,Philippines, Finland, France, Bulgaria, Belgium, Poland, Portugal, Hong Kong, Malta,Malaysia, South Africa, Morocco, Latvia, Lithuania, Luxemburg, Lebanon, RussiaAs of April 2002Because license has not been granted for operation in some other countries, be careful to not useit in those other countries.In countries where the modem can not be used, purchase a modem that can be used in thosecountries.If the line connecting the internal modem is PBX or some other, it is possible that it may notfunction.It is understood that, TOSHIBA bears no responsibility for any danger or damage resulting fromfailure to adhere to the above precautions.• Limits on automatic re-transmissionIf the internal modem exceeds two redials, “BLACK LISTED” is returned without transmitting(If the “BLACK LISTED” response code becomes a problem, set the redial to less than twotimes or set the time between redials to greater than one minute).The internal modem’s automatic redial function is in accordance with the technical standard ofthe Electronic Communications law (Analog Telephone Terminals) “Automatic redial functionis within two times (However, within three minutes of the first transmission)”.NOTES:•When thunderclouds are approaching, unplug the modular plug from the telephonemodular jack. If lightning strikes the telephone line, the modem or your computermay be damaged.•When using the internal modem, it is necessary to set it so that is complies with theregion in which it is being used.
108Conformity StatementThe equipment has been approved to [Commission Decision “CTR21”] for pan-European singleterminal connection to the Public Switched Telephone Network (PSTN).However, due to differences between the individual PSTNs provided in differentcountries/regions the approval does not, of itself, give an unconditional assurance of successfuloperation on every PSTN network termination point.In the event of problems, you should contact your equipment supplier in the first instance.Network Compatibility StatementThis product is designed to work with, and is compatible with the following networks. It hasbeen tested to and found to confirm with the additional requirements conditional in EG 201 121.Germany - ATAAB AN005,AN006,AN007,AN009,AN010 andDE03,04,05,08,09,12,14,17Greece - ATAAB AN005,AN006 and GR01,02,03,04Portugal - ATAAB AN001,005,006,007,011 and P03,04,08,10Spain - ATAAB AN005,007,012, and ES01Switzerland - ATAAB AN002All other countries/regions - ATAAB AN003,004Specific switch settings or software setup are required for each network, please refer to therelevant sections of the user guide for more details.The hookflash (timed break register recall) function is subject to separate national typeapprovals. If has not been tested for conformity to national type regulations, and no guarantee ofsuccessful operation of that specific function on specific national networks can be given.
109Pursuant to FCC CFR 47, Part 68:When you are ready to install or use the modem, call your local telephone company and givethem the following information:- The telephone number of the line to which you will connect the modem- The registration number that is located on the deviceThe FCC registration number of the modem will be found on either the device which is to beinstalled, or, if already installed, on the bottom of the computer outside of the main system label.- The Ringer Equivalence Number (REN) of the modem, which can vary.For the REN of your modem, refer to your modem's label.The modem connects to the telephone line by means of a standard jack called the USOC RJ11C.Type of ServiceYour modem is designed to be used on standard-device telephone lines.Connection to telephone company-provided coin service (central office implemented systems) isprohibited. Connection to party lines service is subject to state tariffs. If you have any questionsabout your telephone line, such as how many pieces of equipment you can connect to it, thetelephone company will provide this information upon request.Telephone Company ProceduresThe goal of the telephone company is to provide you with the best service it can.In order to do this, it may occasionally be necessary for them to make changes in theirequipment, operations, or procedures. If these changes might affect your service or the operationof your equipment, the telephone company will give you notice in writing to allow you to makeany changes necessary to maintain uninterrupted service.If Problems AriseIf any of your telephone equipment is not operating properly, you should immediately remove itfrom your telephone line, as it may cause harm to the telephone network. If the telephonecompany notes a problem, they may temporarily discontinue service. When practical, they willnotify you in advance of this disconnection. If advance notice is not feasible, you will be notifiedas soon as possible. When you are notified, you will be given the opportunity to correct theproblem and informed of your right to file a complaint with the FCC.In the event repairs are ever needed on your modem, they should be performed by TOSHIBACorporation or an authorized representative of TOSHIBA Corporation.
110DisconnectionIf you should ever decide to permanently disconnect your modem from its present line, pleasecall the telephone company and let them know of this change.Fax BrandingThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use acomputer or other electronic device to send any message via a telephone fax machine unlesssuch message clearly contains in a margin at the top or bottom of each transmitted page or on thefirst page of the transmission, the date and time it is sent and an identification of the business,other entity or individual sending the message and the telephone number of the sending machineor such business, other entity or individual.In order to program this information into your fax modem, you should complete the setup ofyour fax software before sending messages.
111Instructions for IC CS-03 Certified Equipment1. NOTICE: The Industry Canada label identifies certified equipment. This certification meansthat the equipment meets certain telecommunications network protective, operational andsafety requirements as prescribed in the appropriate Terminal Equipment TechnicalRequirements document(s). The Department does not guarantee the equipment will operateto the user's satisfaction.Before installing this equipment, users should ensure that it is permissible to be connected tothe facilities of the local telecommunications company. The equipment must also beinstalled using an acceptable method of connection.The customer should be aware that compliance with the above conditions may not preventdegradation of service in some situations.Repairs to certified equipment should be coordinated by a representative designated by thesupplier. Any repairs or alterations made by the user to this equipment, or equipmentmalfunctions, may give the telecommunications company cause to request the user todisconnect the equipment.Users should ensure for their own protection that the electrical ground connections of thepower utility, telephone lines and internal metallic water pipe system, if present, areconnected together. This precaution may be particularly important in rural areas.Caution: Users should not attempt to make such connections themselves, but should contactthe appropriate electric inspection authority, or electrician, as appropriate.2. The user manual of analog equipment must contain the equipment's Ringer EquivalenceNumber (REN) and an explanation notice similar to the following:The Ringer Equivalence Number (REN) of the modem, which can vary.For the REN of your modem, refer to your modem's label.NOTE: The Ringer Equivalence Number (REN) assigned to each terminal device providesan indication of the maximum number of terminals allowed to be connected to atelephone interface. The termination on an interface may consist of anycombination of devices subject only to the requirement that the sum of the RingerEquivalence Numbers of all the devices does not exceed 5.3. The standard connecting arrangement (telephone jack type) for this equipment is jacktype(s): USOC RJ11C.The IC registration number of the modem is shown below.CANADA: 1353 11026A
112Notes for Users in Australia and New ZealandModem Warning Notice for AustraliaModems connected to the Australian telecoms network must have a valid Austel permit. Thismodem has been designed to specifically configure to ensure compliance with Austel standardswhen the country/region selection is set to Australia.The use of other country/region setting while the modem is attached to the Australian PSTNwould result in you modem being operated in a non-compliant manner.To verify that the country/region is correctly set, enter the command ATI which displays thecurrently active setting.To set the country/region permanently to Australia, enter the following command sequence:AT%TE = 1ATS133 = 1AT&FAT&WAT%TE = 0ATZFailure to set the modem to the Australia region setting as shown above will result in the modembeing operated in a non-compliant manner. Consequently, there would be no permit in force forthis equipment and the Telecoms Act 1991 prescribes a penalty of $12,000 for the connection ofnon-permitted equipment.Notes for Use of this Device in New Zealand- The grant of a Telepermit for a device in no way indicates Telecom acceptance ofresponsibility for the correct operation of that device under all operating conditions. Inparticular the higher speeds at which this modem is capable of operating depend on a specificnetwork implementation which is only one of many ways of delivering high quality voicetelephony to customers. Failure to operate should not be reported as a fault to Telecom- In addition to satisfactory line conditions a modem can only work properly if:a/ it is compatible with the modem at the other end of the call andb/ the application using the modem is compatible with the application at the other endof the call - e.g., accessing the Internet requires suitable software in addition to amodem.- This equipment shall not be used in any manner which could constitute a nuisance to otherTelecom customers.
113- Some parameters required for compliance with Telecom’s PTCSpecifications are dependent on the equipment (PC) associated with this modem. Theassociated equipment shall be set to operate within the following limits for compliance withTelecom Specifications:a/ There shall be no more than 10 call attempts to the same number within any 30minute period for any single manual call initiation, andb/ The equipment shall go on-hook for a period of not less than 30 seconds between theend of one attempt and the beginning of the next.c/ Automatic calls to different numbers shall be not less than 5 seconds apart.- Immediately disconnect this equipment should it become physically damaged, and arrange forits disposal or repair.- The correct settings for use with this modem in New Zealand are as follows:ATB0 (CCITT operation)AT&G2 (1800 Hz guard tone)AT&P1 (Decadic dialing make-break ratio =33%/67%)ATS0 = 0 (not auto answer)ATS6 = 4 (Blind dial delay)ATS7 = less than 90 (Time to wait to carrier after dialing)ATS10 = less than 150 (loss of carrier to hangup delay, factory default of 15 recommended)ATS11 = 90 (DTMF dialing on/off duration = 90 ms)ATX2 (Dial tone detect, but not (U.S.A.) call progress detect)- When used in the Auto Answer mode, the S0 register must be set with a value 3 or 4. Thisensures:(a) A person calling your modem will hear a short burst of ringing before the modem answers.This confirms that the call has been successfully switched through the network.(b) Caller identification information (which occurs between the first and second ring cadences)is not destroyed.- The preferred method of dialing is to use DTMF tones (ATDT...) as this is faster and morereliable than pulse (decadic) dialing. If for some reason you must use decadic dialing, yourcommunications program must be set up to record numbers using the following translationtable as this modem does not implement the New Zealand “Reverse Dialing” standard.Number to be dialed: 0 1 2 3 4 5 6 7 8 9Number to program into computer: 0 9 8 7 6 5 4 3 2 1Note that where DTMF dialing is used, the numbers should be entered normally.
114- The transmit level from this device is set at a fixed level and because of this there may becircumstances where the performance is less than optimal.Before reporting such occurrences as faults, please check the line with a standardTelepermitted telephone, and only report a fault if the phone performance is impaired.- It is recommended that this equipment be disconnected from the Telecom line during electricalstorms.- When relocating the equipment, always disconnect the Telecom line connection before thepower connection, and reconnect the power first.- This equipment may not be compatible with Telecom Distinctive Alert cadences and servicessuch as FaxAbility.Note That Fault Callouts Caused By Any Of The Above Causes May IncurA Charge From TelecomGeneral ConditionsAs required by PTC 100, please ensure that this office is advised of any changes to thespecifications of these products which might affect compliance with the relevant PTCSpecifications.The grant of this Telepermit is specific to the above products with the marketing description asstated on the Telepermit label artwork. The Telepermit may not be assigned to other parties orother products without Telecom approval.A Telepermit artwork for each device is included from which you may prepare any number ofTelepermit labels subject to the general instructions on format, size and colour on the attachedsheet.The Telepermit label must be displayed on the product at all times as proof to purchasers andservice personnel that the product is able to be legitimately connected to the Telecom network.The Telepermit label may also be shown on the packaging of the product and in the salesliterature, as required in PTC 100.The charge for a Telepermit assessment is $337.50. An additional charge of $337.50 is payablewhere an assessment is based on reports against non-Telecom New Zealand Specifications.$112.50 is charged for each variation when submitted at the same time as the original.An invoice for $NZ1237.50 will be sent under separate cover.
115TROUBLE CHECKLISTContact Toshiba PC Dial for information about operating your personal computer.TOSHIBA PC DIALTechnical questions can be answered on the telephone.* Hours: 9:00 to 19:00 (except for holidays and from December 31 to January 3)Navi-DialNational Common Telephone Number 0570-00-3100[Be careful to dial the correct telephone number to avoid making mistakes.]Customer inquiries are automatically connected to the nearest of six locations throughout thecountry (Chiba, Osaka, Nagoya, Fukuoka, Sendai and Sapporo).In Navi-Dial, an announcement about calling costs is made after dialing. This is the regular ratefor telephone calls to the location nearest to the customer; it is not a fee for technical support(there is no technical support fee).You should understand that Navi-Dial automatically uses NTT lines, even if you have contractedwith a different carrier or My-Line-Plus.The following calls will not connect with the above telephone system. Customers that fall intothis category should use 043-298-8780 (direct line).•Calls from overseas•Mobile phones and PHS•Connections made through telephone companies other than NTT such as 0088 or 0077.•General use contract lines for industry•Telephones that have been set to not use the “0570” by industry PBXTIPS:•Telephones that use the α-LCR/Super-LCR among others, can use “0570-00-3100”by disabling the settings, see the “manual attached to the telephone” for thedisabling procedure.•You can also receive product information, Q & A and other information by Fax (G3standard) from “Toshiba PC FAX Information Service”.•One on one consultation is available (technical consultation and labor are fee-based)at “Toshiba PC Techno-Center” (in Tokyo and Osaka).REFERENCE: For details see the “Guide to Toshiba PC Support”.
116Trouble ChecklistFor smoother response, check the following details before contacting Toshiba.If Toshiba PC Dial asks you for information other than the following, such as the operatingsystem version and the type of CPU, check this information by clicking the [Basic InformationDisplay] button in [PC Diagnostic Tool].[Regarding the environment you are using(the personal computer environment that you are currently using).]Q . 1 What is the name (model name) of the personal computer that you are using?(See the computer itself or the operator’s manual)Name of device:Enquiry will be made about the following information.(Production number: , Placeof Purchase: , Date of Purchase: , etc.)Q . 2 What software environment are you using?Explain what system and application you are using, such as Windows XP Home.OS (System name):Others:Q . 3 What symptoms have occurred?Symptoms:Q . 4 After what operations did these symptoms occur?Details of operations:Q . 5 Did error messages or other things appear?Details of displays:
117Q . 6 How frequently do the symptoms occur?#They occurred only once and did not occur again.#They occur until the power is cut, but do not occur when restarting after cutting the power.#They always occur when restarting after cutting the power.#Others:Q . 7 Do the symptoms occur after a particular operation?#They occur after a specific operation.#They occur after any operation.#Others:Q . 8 For consultation about the Internet and transmissions.Name of your provider:Name of the modem you are using:Type of line you are using:#Transmission from an extension phone #My line contract#ISDN #Mobile phone #DSL/Cable televisionQ . 9 If the inquiry is about a peripheral device, what is the name of the peripheral device?Name of the device: (Product name)Name of the manufacturer:

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