Telular CDMAFWT2004 CDMA800 and 1900 Fixed Wireless Terminal User Manual 56029901 SX5T CDMA2000 1X

Telular Corporation CDMA800 and 1900 Fixed Wireless Terminal 56029901 SX5T CDMA2000 1X

User Manual

4/19/04 Part Number 56029901Phonecell®SX5T CDMA2000®1XFixed Wireless Terminal800/1900 MHZCDMAUSER MANUAL
Phonecell®SX5T CDMA ii User ManualQUICK CONNECTION GUIDESX5 Fixed Wireless Terminal
Phonecell®SX5T CDMA iii User ManualBefore installing the Phonecell®SX5T, carefully remove the contents from the shipping cartonand check for evidence of shipping damage. If damage is found, contact your AuthorizedTelular Distributor or shipping agent immediately.SAFE OPERATION INSTRUCTIONSIMPORTANT! Before installing or operating this product, read the SAFETY INFORMATIONsection of this manual.•• Install the unit indoors.•• Install the unit on a hard, flat surface for proper ventilation.•• Do not expose the unit to rain or moisture.••Do not place the unit on or close to sources of heat.IMPORTANT NOTICESTERMS AND CONDITIONS FOR USE OF PHONECELL®PRODUCTS ("Product")These Terms and Conditions are a legal contract between you and Telular Corporation for the title toand use of the Product. BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOTAGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELYRETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND. You agree to accept soleresponsibility for any misuse of the Product by you; and, in addition, any negligent or illegal act oromission of your or your agents, contractors, servants, employees, or other users of the Product solong as the Product was obtained from you, in the use and operation of the Product.INDEMNIFICATION OF TELULAR CORPORATION ("TELULAR")YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST, INCLUDING REASON-ABLE ATTORNEYS' FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR CLIENTS' OR OTHER THIRD PARTIES'USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU ANDTELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINSTPUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFULOR DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MIS-TAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THEPRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR INWRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOP-ERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.PLEASE SEE THE IMPORTANT NOTICES SECTION OF THIS MANUAL FOR IMPORTANT INFORMATION ON USE, WARRANTY AND INDEMNIFICATIONCONTENTSTelular CorporationCorporate Headquarters647 North Lakeview ParkwayVernon Hills, Illinois 60061, USATechnical SupportTel: 847-247-9400 • Fax: 847-247-0021E-mail: support@telular.com • http://www.telular.comPhonecell®SX5T CDMA FWT Spike AntennaPart Number 56029901 ©2004 Telular Corporation, All Rights ReservedPower SupplyAC Power Cord
Phonecell®SX5T CDMA iv User ManualTABLE OF CONTENTSQUICK CONNECTION GUIDE ......................................................................................iiIMPORTANT NOTICES.................................................................................................iiiTechnical Support ......................................................................................................iiiSETUP............................................................................................................................1Emergency Batteries..................................................................................................1SX5 Location and Installation ....................................................................................2Wall Mounting.............................................................................................................2Connect the SX5 to AC Power...................................................................................3Attach a Telephone to the SX5 ..................................................................................3GETTING TO KNOW YOUR SX5..................................................................................4LED Status Indicators ................................................................................................4Important Dial Tones ..................................................................................................5CALL FUNCTIONS ........................................................................................................6Making Calls...............................................................................................................6Receiving Calls ..........................................................................................................6Ending Calls ...............................................................................................................6In-Call Features..........................................................................................................6SX5 USER FEATURES..................................................................................................7Messages (Voice Mail and Text Messages)...............................................................7Audio Settings ............................................................................................................7Dial Settings ...............................................................................................................7Caller ID .....................................................................................................................8Setting Time and Date ...............................................................................................8Reset User Factory Defaults......................................................................................8Dialing Prefix Setup ...................................................................................................9DATA FEATURES ........................................................................................................10Connecting SX5 a Computer ...................................................................................10Configure PC for Circuit Switch Data.......................................................................10Automatic Baud Rate Fallback Control....................................................................10Digital Fax Setup ......................................................................................................11Analog Modem Support............................................................................................11SX5T CDMA FWT WITH FAX......................................................................................14Set SX5 for Analog Fax ...........................................................................................14Connect SX5 for Dual Jack Mode............................................................................14Connect SX5 for Single Jack Mode .........................................................................14Fax Timing Adjustments ...........................................................................................14Analog Fax Bypass ..................................................................................................15SX5 TROUBLESHOOTING .........................................................................................15CONFORMANCE STATEMENTS ................................................................................16SAFETY INFORMATION .............................................................................................16WARRANTY .................................................................................................................18
SETUPSafe Operation RequirementThe Phonecell®SX5 must be either wall mounted or desk mounted and should not be operatedwhen any person is within 203 mm (8 inches) of the antenna.Emergency BatteriesInstall Batteries1. Remove the battery access door screw located on the bottom of the unit - see Figure 3.2. Press the battery access door tabs and remove the battery access door.3. Install 4 “AA” alkaline batteries (not supplied) - see Figure 3.4. Reinstall the battery access door using the screw.5. To test the batteries, turn the AC/Battery switch to battery operation. After the test, turn theswitch back to AC unless you want to continue to operate from battery power. - see Figure 4.NOTE: The SX5 does not support rechargeable batteries.Battery OperationThe unit will not automatically switch from AC to battery upon loss of AC power. The AC/Batteryswitch must be changed manually - see Figure 4. Battery power will provide up to one hour ofstandby and 30 minutes of talk time, depending on the SX5 model.Phonecell®SX5T CDMA 1User ManualAC/Battery SwitchFigure 4 – SX5 AC/Battery switch.Battery Position AC PositionWARNING!Only “AA” alkaline batteries are to be used with the Phonecell®SX5. Use of any other batteries may result in fire and/or other damage to the unit.!BatteryAccessDoorBattery AccessDoor ScrewFigure 3 – SX5 battery installation.
Phonecell®SX5T CDMA 2User ManualSX5 Location and InstallationThe SX5 comes with a standard spike antenna (TNC) - see Figure 5. For optimal signalstrength, choose a location that is above ground and as close to windows (or exterior walls) aspossible - see Figure 6. Cellular signal strength is displayed by the Received Signal StrengthIndicator (RSSI) LED on the unit - See the How to Use the LED Status Indicators section of thismanual.1. Connect the antenna to the terminal - see Figure 5.2. Finger-tighten the antenna. Do not over-tighten the antenna.Wall Mounting1. Mark two hole locations 98,5 mm (3-7/8 inches) vertically apart and drill two holes into thewall.2. Install the screws (not supplied) into the wall, leaving a gap (approximately 3 mm (1/8 inch))between screw head and wall.3. Align the mounting holes with the screws and mount the SX5 onto the screws - see Figures7 and 8.Figure 6 – Typical SX5 installation.Wall MountFigure 5 –SX5 antenna connection.SpikeantennaTNC AntennaConnectorTable MountFigure 7 – SX5 mounting holes. Figure 8 – Mount the SX5 onto the screws.Mounting Holes98,5 mm (3 7/8”)
Phonecell®SX5T CDMA 3User ManualConnect the SX5 to AC Power1. A protective earth (safetyground) terminal (screw)marked with a protectiveearth symbol is providedon the back of the SX5 -see Figure 9a. Connectthis terminal to a goodearth ground (i.e., a coldwater pipe) by means ofan 18 gauge or heavierinsulated wire. The wireinsulation should begreen with a yellow stripeto indicate that this is aprotective earth (safetyground) connection.2. Connect the barrel connector of the power supply to the AC power input receptacle of theSX5 - see Figure 9b.3. Plug the AC power cord into the power supply.4. Plug the AC power cord into the AC Power outlet.HINT: If there are no batteries in the SX5, it will only power on if the AC/Battery switch is inthe AC position - see Figure 4.5. Check the cellular signal strength and move the unit until you achieve the best signal possible - see the LED Status Indicators section of this manual.Attach a Telephone to the SX51. Plug one end of a standard phonecord into a phone- see Figure 10.2. Connect the other end of the phonecord to the telephone port on the sideof the SX5 (marked with a phone icon)- see Figure 10.Figure 9a –Earth ground terminal screw.Protective earth(safety ground)terminal screwProtective earthsymbolFigure 9b –Connect the SX5 to AC Power.AC PowerAC Power InputAC Power CordPowerSupplyBarrel ConnectorFigure 10 - Connect SX5 to Telephone.
Phonecell®SX5T CDMA 4User ManualGETTING TO KNOW YOUR SX5LED Status IndicatorsThe LED indicators are activated when the SX5 is powered on. The following tables describe themodes and operation of the indicators.NOTE: If you are getting no service, contact your service provider for more information.RSSI 3RSSI 2RSSI 1Service IndicatorHook IndicatorMessage IndicatorPower/Battery* Contact your service provider to verify that service has been activated.Service IndicatorLED Color Activity DescriptionGreen Continuous Full ServiceGreen Flashing RoamingRed Continuous No Service*Received Signal Strength Indicator (RSSI)RSSI LED's Activity Cellular Signal StrengthFlashing LowestContinuous PoorFlashing FairContinuous GoodFlashing Very GoodContinuous BestRSSI 1RSSI 2RSSI 3
Important Dial TonesService - Indicates that phone is ready for use (steady tone).No Service - Indicates that there is no service available (fast beeping tone).Roam - Indicates service in a roam area.Supplementary Service - Indicates that supplementary services have been activated.Phonecell®SX5T CDMA 5User ManualHook IndicatorLED Color Activity DescriptionGreen Flashing (with ringer) Incoming callGreen Continuous FWT is off hookGreen Fast Flashing Processing data callGreen Slow Flashing Call on holdMessage IndicatorLED Color Activity DescriptionGreen Slow Flashing New voice mail or text messageAC Power/Battery IndicatorLED Color Activity DescriptionGreen Continuous AC power appliedAmber Continuous Battery level good(battery switch on)Amber/Green Alternating Battery level poor(battery switch on)
CALL FUNCTIONSMaking Calls1. Pick up the telephone handset (the phone is now “off-hook”).2. Listen for dial tone. If service is not available, a No-Service tone is produced. Hang-up thephone and try again. If the No-Service tone continues, contact your service provider to verifythat cellular service is available.3. Dial the phone number. The call will be sent automatically.HINT: Pressing the Flash key or pressing and releasing the switch-hook after dialing a num-ber will send the call immediately.Receiving CallsWhen the telephone rings, pick up the handset and begin talking.Ending CallsHang-up the phone (place the handset back onto the telephone cradle).In-Call FeaturesPlace a Call on Hold 1To place a call on hold, press the Flash key on your phone. If your phone does not have a Flashkey, press and release the Switch-Hook. When the call is on hold, the Hook Indicator LED will flash and you will hear a dial tone on your phone. If you hang-up your phone when a call ison hold, the call will be disconnected.Retrieve a Call on Hold 1Press the Flash key or press and release the switch-hook to go back to your held call.Answer Call Waiting 1When you're on an active call, you will hear a beep tone on your phone when a new call isincoming. To answer the new call and place the first call on hold, press Flash or press andrelease the Switch-Hook.Answer a Call when Dialing or Off Hook with Dial ToneSometimes you may receive a call as you are dialing or when your just about to dial a number. Ifthis happens, you will hear a call waiting tone (beep tone) on your phone. Press Flash or pressand release the Switch-Hook to answer the call.Adjust the Volume LevelIf the volume level on the phone is too high or too low, adjust the levels using the keypad on thetelephone. The telephone must be in Tone-Dial (DTMF) mode to adjust the levels. • To Increase Volume press: # *8 #• To Decrease Volume press: # *3 #NOTE: The default setting allows adjustment of the volume three (3) steps from the default ineither direction (Up or Down). The volume setting remains in effect for future calls until changedmanually. When power to the SX5 is cycled (powered OFF/ON), the default mid-range volumesetting will be restored.1Call Hold and Call Waiting are network dependent features. Contact your service provider for informationon activating these features.Phonecell®SX5T CDMA 6User Manual
SX5 USER FEATURESThe SX5 has many user features and setup options that can be accessed using a telephoneconnected to the SX5. To access these features, press the key sequence for the option at anytime. Some options are not available during a call. See the In-Call Functions heading in the CallFunctions section for functions that are allowed during calls.All user options are activated with a sequence of digits entered from the telephone keypad. Ifyou hear an ordinary dial tone after a key sequence is entered, the option has been successfullychanged or set. If you hear three tones before the dial tone, there has been an error.HINT: Make sure to use a tone-dial (DTMF) type telephone when accessing any user feature oroption that requires a key sequence. Pulse-dial and rotary-dial telephones will not allow key(DTMF) sequences.Messages (Voice Mail and Text Messages)The SX5 is capable of receiving both text and voice mail messages. The Message LED will flashto indicate a text or voice message has been received.Voice Mail AccessTo check voice mail, dial your voice mail access number and follow the prompts. Contact yourservice provider for more information.Text Messaging (SMS)The SX5 allows you to send and receive text messages using a Personal Computer (PC). To dothis, you need a PC connected to the SX5 data port. Message Indication ClearingThe Message LED will flash until you remove the message notification from the SX5. After youhave heard or read your messages, you can clear the notification by pressing # *112 #.NOTE: All text messages will be erased when you clear the notification.Audio SettingsLine LevelThe Line Level option controls the handset volume for any telephones connected to the SX5.Press: # * 69 * <output level> #0= Low 1= Normal (default)2= HighRinger StylesThe SX5 can be set to use one of three different ringer styles (US, UK, or European). Any phoneconnected to the SX5 will ring according to the alert type selected. If the Ringer Style is set toOff, there will be no audible alert.Press: # * 100 * <line alert option> #1= US (default)2= UK3= European0= OffDial SettingsDial DelayThe Dial Delay is the time that the SX5 waits after a number is dialed before automatically send-ing the number. Press: # * 11 * <delay> #The delay must be between 2 and 20 seconds. The default delay time is 3 seconds. Phonecell®SX5T CDMA 7User Manual
Pulse Dial OptionPress: # * 12 * <pulse-dial> #0= disable Pulse Dialing capability (default)1= enable Pulse Dialing capability Auto DialThe SX5 will recognize frequently called phone numbers and send them without waiting for theDial Delay. Up to 50 numbers that have been successfully called at least twice will be storedwhen this feature is enabled. Any loss of power to the SX5 will clear this list.Press: # * 21 * <auto dial> #0= disable Auto Dial option (default)1= enable Auto Dial option On-Hook Idle VoltageThis feature has been added to the SX5 and allows control of the on-hook idle voltage at the RJ-11. It is recommended that only a qualified technician for PBX or payphone environments shouldonly change this parameter. Contact your installer for more information.Press: # * 134 * <mode> #0= Low battery mode and forward active when on-hook (default).1= High battery mode and low power standby when on-hookCaller IDThe SX5 will support Caller ID device operation. The default format setting is designed to workfor most Caller ID devices. Change Caller ID FormatThe following key sequence is used to select the Caller ID (CID) format:Press: # *84 *<CID format> # <Flash>1= MDMF (Multiple Data Message Format) (default)2= SDMF (Single Data Message Format)3= OFFSet Time and DateAllows for a set time and date to be displayed on a connected caller ID device.Set DatePress: # * 131 * <month> * <day> * <year><month> = 1-12<day> = 1-31<year> = 2000-2999Set TimePress: # * 130 * <hours> * <minutes> #<hours> = 0 - 23<minutes> = 0 - 59Reset User Factory DefaultsReset all user programmable options back to the factory defaults.Press: # *107 *1 #Phonecell®SX5T CDMA 8User Manual
Dialing Prefix SetupThe SX5 allows for a prefix to be setup that will be added to the dial string of every outboundcall. A maximum of 10 digits can be added to the dial string.Enable/Disable Dialing PrefixTo enable press: # * 119 * 1 #To disable press: # * 119 * 0 #Configure Dialing PrefixThe dial prefix can be up to 10 digits of 0 - 9, #, or *.Press: # * 120 * <prefix> #Phonecell®SX5T CDMA 9User Manual
Phonecell®SX5T CDMA 10 User ManualDATA FEATURESWhen connected to a personal computer (PC), the SX5 is capable of sending and receiving digi-tal fax and data, sending and receiving email communications, and accessing the Internet. Dataspeeds may vary depending upon your cellular network.Connect SX5 to a ComputerUse a data cable to connect the data port on the SX5 to the appropriate data port on your PC - seeFigure: 20Configure PC for Circuit Switched DataRequirements• Active CDMA account with your network serviceprovider including a Data/Fax facility• Windows (version 95/98 or later)• PC with a serial or USB Port.Modem Setup1. Power on your PC/laptop.2. Access the Control Panel, then select the Modems option.3. Install a new modem device for the SX5 with the following specifications:Modem Type: Standard 19200 bps ModemMaximum speed of serial port: 19,200Data bits: 8Parity: NoneStop bits: 1Use Flow Control: Enable this option and select Hardware [RTS/CTS]Extra settings: AT & D1Automatic Baud Rate Fallback ControlThe SX5 supports an automatic fallback to 19,200 bps when errors are detected in the datastream. This is useful for applications such as PC digital fax because most PC fax applicationsrequire a 19,200 bps baud rate on the serial port. Enabling FallbackEnable this feature when you have an application that uses a port speed of 19,200 bps. Whenthe SX5 has a port speed that does not match the port speed on the PC, errors will be detected.When these errors are detected, the SX5 will adjust the port speed to 19,200 bps, thus matchingthe PC application rate of 19,200 bps. It does not matter if the SX5's port speed is higher orlower than 19,200 bps, the SX5 will still be adjust the rate to 19,200 bps.NOTE: The SX5 does not support autobauding and will only adjust the port speed to 19,200 bpsunder the above conditions. No other rate will be automatically set.Press: # * 132 * 1 # ( <default setting> )When to Disable FallbackIf you mainly use the SX5 for GPRS data, then disable fallback of the port rate. This will allowsome errors in the data stream without effecting a change in port speed on the SX5.Press: # * 132 * 0 #Baud Rate AT CommandsThe SX5 will accept AT commands to setup the port speed. If you want to change the SX5 portspeed for a session or keep the change permanent, or if you just want to see the profile settings,use the following AT commands from a terminal application (like HyperTerminal).NOTE: Make sure DTE Fallback is OFF before making changes to the baud rate.Figure 20 - Data Port on the SX5Data Port
Phonecell®SX5T CDMA 11 User ManualDigital Fax SetupThe SX5T is capable of receiving and sending faxes via a personal computer using a serial orUSB port. The PC application and modem setup must be able to support software flow control.To setup flow control properly, follow the instructions for setting up a standard modem connectionin Appendix A of this manual with the following changes.HINT: Set up separate modems for PC fax and PC circuit switched data connections. This wayyou will not have the make changes to the modem settings everytime you want to switchbetween fax and data.1. Change the flow control of the standard modem to enable software flow control.2. Change Extra Settings from AT&D1 to AT+IFC=1,1 &d1. This enables software flow control onthe SX5.3. To deliver faxes to your computer’s USB port, set the SX5T to USB data connection byentering # * 67 * 3 #.4. Run your PC fax application using this new modem connection for receiving and sending faxes.HINT: To set the SX5T to receive fax calls through its RJ-11, press # * 67 * 1 #.Analog Modem SupportThe SX5T supports connectivity with an analog modem. RJ-11 Port SetupThe RJ-11 voice jack on the SX5 (the jack marked with a phone icon) can be configured forvoice (default setting) or analog modem data. If the jack is configured for analog data, thebypass string for voice calls must be entered before a voice call can be made. In voice mode,data transmissions are routed through the data port. To send data via an analog modem while invoice mode, use the analog bypass string.Modem Connection OptionsThe SX5T has the capability to either wait for a remote modem to connect before the local modemconnects or not. If your application has timing issues where the local application times out beforethe remote modem connects, then use the following string command to enable this option.Press: # *113 *<mode> #Bypass StringEnter the bypass string if you want to make a single call in a different mode than the currentmode. After the call, the SX5 will return to the mode that was active before the call.Press: # *19 *<bypass code> #0= Voice1 = Fax2= Analog ModemView current configuration AT&VChange the port speed on the SX5T to <baud rate> AT+IPR=<baud rate>Permanently change the SX5T port speed to <baud rate> AT+IPR=<baud rate>&WParameter Value<mode> 0 = Voice (default)1 = Analog Data<option> 0 = Off (default)1 = On
ModulationThe analog modem interface can be configured to specific modulations or set to automatic modulation adjustment. NOTE: This modulation is only for the connection between the modem and the SX5.Press: # *114 *<modulation> # Example: To set the modulation between the modem and the SX5T to V.22bis @ 24, enter # *114 *7 #Phonecell®SX5T CDMA 12 User ManualSupported ModulationsModulation Baud Rates (bps) <modulation>V.8 Auto 0 (default)V.32bis TCM 14,400 1V.32bis TCM 12,000 2V.32bis TCM 9600 3V.32 9600 4V.32bis TCM 7200 5V.32 4800 6V.22bis 2400 7V22.bis 1200 8V.22 1200 9V.22 600 10
Air Interface Data Rates and Error CorrectionThe SX5T supports both transparent (no error correction) and non-transparent (error correction)data connectivity along with different air interface data rates. Check with your carrier to deter-mine which is right for your application. If you are not sure what your carrier supports, use thedefault setting of non-transparentPress: # *115 *<error correction> *<air interface modulation> #Error Correction0= transparent (no error correction) (default)1= non-transparent (error correction)Example: To set the air interface rate to V.32 @ 9600 bps with no error correction, enter # *115 *0 *7 #Phonecell®SX5T CDMA 13 User ManualSupported Air Interface Data RatesModulation Over the Air DataRate (bps)<air interfacemodulation>AutomaticallySelected Auto 0 (default)V.21 300 1V.22 1200 2V.23 1200 (uplink)75 (downlink) 3V.22bis 2400 4V.26ter 2400 5V.32 4800 6V.32 9600 7V.34 9600 12V.34 14,400 14V.110 300 65V.110 1200 66V.110 2400 68V.110 4800 70V.110 9600 71V.110 14,400 75
Phonecell®SX5T CDMA 14 User ManualSX5T CDMA FWT WITH FAXThe SX5T CDMA FWT with Fax allowsconnection to a fax machine and additional telephones. Simply connectyour phone(s) or fax machine(s) to eitheror both of the RJ-11 jacks on the side ofthe SX5T.Fax Timing AdjustmentsPhase D adjustments can be made to analog faxing. If you experience faxing issues try adjustingthis setting.Press: # * 133 * <control> * <time out> #Analog Fax Bypass This feature allows the phone jack to process the next outgoing call as an analog fax call. Afterthis call, the phone jack automatically returns to the default voice protocol. The user enters thiskey sequence prior to dialing the telephone number. The terminal interprets the string and prop-erly sets up the call. Refer to the following examples.NOTE: The analog fax bypass string can only be used in single jack operation.Use the Fax Bypass1. Lift up the handset (take off-hook).2. Press: # *19 *1 #, then dial the fax number to be called.3. Press START on the fax machine.HINT: If the fax machine does not have a handset, enter # * 19 * 1 #, followed by theremote fax number to be called. Press START.HINT: If the fax machine has the capability to store telephone numbers for speed dialing, the # *19 *1 # command string may be programmed into the machine as a prefix to the telephonenumber. With some machines, it may also be possible to store the command string as a speeddial number and dial the remote fax machine telephone number manually.Figure 12 - Connecting a Phone and a Fax.Parameter Values<control> 0 = Disable1 = Enable<time out> 1 - 255 in 15ms steps
SX5 TROUBLESHOOTINGTelephone Service is Not Working (Cannot make or receive calls)· Make sure the SX5 powered on properly.· Make sure any equipment that is externally connected to the SX5 is connected correctly .· Test any externally connected equipment on a known system to verify its operation.· Do you have the antenna connected? If not, connect the antenna.· Is service established with a service provider? If so, is there any service provider issue? Yourservice may be disconnected or not functioning properly. Contact your service provider if youthink this is the problem.Unable to Receive Calls· Is the handset on the cradle? If not, place the handset on the cradle and try again.· Is the SX5 making a loud repetitive tone (ROH)? Then either speakerphone or the handset isoff hook. Hang up and try again. Unable to Make Calls· If you do not hear standard dial tone when your phone is off hook, then your service has a problem. Contactyour service provider if you think this is the problem.· Do you have telephone extensions connected to the SX5? If so, one of those may be off hook(the display will show this information).Unable to Send or Receive Analog Fax Calls· Is your fax machine connected properly? You may have the fax machine connected to thewrong RJ-11 jack of the SX5. Make sure it is connected to the jack with no symbol (no phoneicon). If you want to use the SX5 in single jack mode, please refer to the fax section of thismanual for proper setup.· Do you have fax service on your wireless account? Contact your service provider for moreinformation.· Do you have good signal strength? If you signal is low it may affect faxing. Try repositioning theunit or obtaining a direction high gain external antenna.Unable to Send or Receive Circuit Switched Data (CSD) Calls· Is your computer connected to the data port of the SX5T? If not, connect the computer with anappropriate data cable.· Do you have CSD service on your wireless account? Contact your service provider for more information.· Is your computer configured properly to access data service with the SX5T? Please refer to the data sections of this manual to check your setup.Moisture or Ventilation Problems· Is moisture forming on or around the SX5? Remove any moisture with a clean dry towel andmove the unit to a well ventilated area. No Power· Is the power supply connected to the unit? Make sure power is available and that the powersupply is properly connected to the SX5.· If the power supply is connected but the unit still has no power, make sure power is being delivered to the power supply. Check your breakers & contact your power company. Power may be off at your location.Phonecell®SX5T CDMA 15 User Manual
Phonecell®SX5T CDMA 16 User ManualCONFORMANCE STATEMENTSThe SX5 800/1900 MHz models are in conformance with all applicable FCC requirements.FCC Part 15/Part 22/Part 24 Class B ComplianceThis Phonecell®SX5 model has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, Part 22 and Part 24 of the FCC rules. Changes or modifica-tions not expressly approved by Telular Corporation will void your authority to operate the equip-ment per FCC part 15 paragraph 15.21.These limits are designed to provide reasonable protec-tion against harmful interference in a residential installation. This equipment generates, uses andcan radiate radio frequency energy and, if not installed and used in accordance with the instruc-tions, may cause harmful interference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipmentOFF and ON, the user is encouraged to try to correct the interference by one or more of the fol-lowing measures:• Reorient or relocate the antenna.• Increase the separation between the equipment and the terminal.• Connect the equipment into an outlet on a circuit different from that to which the terminal isconnected.• Consult your Authorized Telular Distributor or an experienced radio/TV technician for help.SAFETY INFORMATIONThe Phonecell®SX5 functions as both a radio transmitter and receiver. When it is ON, the SX5receives and sends out radio frequency (RF) energy. The SX5 CDMA unit operates in the fre-quency ranges of 824 MHz to 894 MHz and / or 1850 MHz to 1910 MHz. When you use theSX5, the cellular system handling your call controls the power level at which the unit transmits.Exposure to RF (Radio Frequency) EnergyIn 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the AmericanNational Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels withrespect to human exposure to RF energy. After reviewing the available body of research, morethan 120 scientists, engineers and physicians from universities, government health agencies andindustry developed this updated Standard. In March, 1993, the U.S. Federal CommunicationsCommission (FCC) proposed the adoption of this updated Standard.The design of the Telular Phonecell®SX5 complies with this updated Standard. Of course, if youwant to limit RF exposure even further than the updated ANSI Standard, you may choose to con-trol the duration of your calls and operate your phone in the most power-efficient manner.Safe Operation RequirementThe Phonecell®SX5 must be either wall mounted or desk mounted and should not be operatedwhen any person is within 203 mm (8 inches) of the antenna.Temperature EnvironmentOperating Temperature: From -10°C to +50°C ; Up to 95% relative humidity (non-condensing).Storage Temperature: From -40°C to +60°C; Up to 95% relative humidity (non-condensing).Antenna Care and ReplacementDo not use the Phonecell®SX5 with a damaged antenna. If a damaged antenna comes into con-tact with the skin, a minor burn may result. Have the antenna replaced by a qualified technicianimmediately. Use only a manufacturer-approved antenna. Unauthorized antennas, modifications,or attachments could damage the Phonecell®SX5.WARNING!The Phonecell®SX5 is intended either to be wall mounted or mounted ona flat surface to allow proper ventilation. Do not block the space beneaththe Phonecell®SX5 as this could cause the unit to overheat and fail.!
Phonecell®SX5T CDMA 17 User ManualDrivingCheck the laws and regulations on the use of cellular products in the areas where you drive.Some jurisdictions prohibit use of a cellular device while driving a vehicle. Even if your jurisdictiondoes not have such a law, we strongly suggest that, for safety reasons, the driver use extremecaution when operating the cellular device while the vehicle is in motion. Always obey the law.Exposure to Electronic DevicesMost modern electronic equipment is shielded from RF energy. However, RF energy from cellulardevices may affect inadequately shielded electronic equipment. RF energy may affect improperlyinstalled or inadequately shielded electronic operating and entertainment systems in motor vehi-cles. Check with the manufacturer or its representative to determine if these systems are ade-quately shielded from external RF energy. You should also check with the manufacturer of anyequipment that has been added to your vehicle. Consult the manufacturer of any personal medical devices (such as pacemakers, hearing aids,etc.) to determine if they are adequately shielded from external RF energy. Turn the Phonecell®SX5 OFF in health care facilities when any regulations posted in the areas instruct you to do so.Hospitals or health care facilities may be using equipment that could be sensitive to external RFenergy.AircraftTurn OFF the Phonecell®SX5 before boarding any aircraft.• Use it on the ground only with crew permission.• Do not use it in the air.To prevent possible interference with aircraft systems, U.S. Federal Aviation Administration (FAA)regulations require you to have permission from a crew member to use your cellular phone (orany other cellular product) while the plane is on the ground. To prevent interference with aircraftsystems, FCC regulations prohibit using your cellular device while the plane is in the air.ChildrenTo prevent damage to the unit, do not allow children to play with the Phonecell®SX5 .Blasting AreasConstruction crews often use remote control RF devices to set off explosives. Therefore, to avoidinterfering with blasting operations, turn the Phonecell®SX5 OFF when in a "blasting area" or inareas posted: "Turn off two-way radio."Potentially Explosive AtmospheresTurn the Phonecell®SX5 OFF when in any area with a potentially explosive atmosphere. It israre, but the Phonecell®SX5 or its accessories could generate sparks. Sparks in such areascould cause an explosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often, but not always, clearly marked. Theyinclude fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or stor-age facilities; areas where the air contains chemicals or particles, such as grain, dust, or metalpowders; and any other area where you would normally be advised to turn off your vehicle engine.Do not transport or store flammable gas, liquid or explosives in the area of the Phonecell®SX5or accessories.Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the NationalFire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire ProtectionAssociation, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.
WARRANTYI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if thecustomer is a Buyer directly from Telular, that the Products (including accessories) shall complywith the applicable Specifications and shall be free from defects in material and workmanshipunder normal use and service for a period of fifteen (15) months from date of shipment fromTelular. Telular, at its option, shall at no charge either repair, replace or refund the purchaseprice of the Product during the warranty period, provided it is returned by Buyer in accordancewith the terms of this warranty to the Telular designated repair center. Repair or replacement, atTelular's option, may include the replacement of parts, boards or Products with functionallyequivalent reconditioned items. Repaired and replacement items are warranted for the balanceof the original warranty period. All replaced items shall become the property of Telular. SUCHACTION ON THE PART OF TELULAR SHALL BE THE FULL EXTENT OF TELULAR'S LIA-BILITY HEREUNDER, AND BUYERS EXCLUSIVE REMEDY. Buyer shall be responsible for allcosts and expenses incurred by Buyer including without limitation any handling, labor or trans-portation charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDEDBY TELULAR TO BUYER ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OFBUYER'S PRODUCTS.II. HOW TO OBTAIN WARRANTY SERVICEProduct covered under this warranty shall only be accepted from and returned to Buyer's designated repair center. Buyer's dealers, distributors, agents, and end users cannot submititems to Telular under this warranty. To receive warranty service an RMA number must first beobtained from Telular Technical Support. The defective or non-compliant Product should be sentby Buyer freight pre-paid to: Telular Corporation, 647 North Lakeview Parkway, Vernon Hills, IL60061, USA or other designated location. The product must be packaged in the original cartonand packing material or an equivalent package and must have the assigned RMA number clearlymarked on the carton. Returned Product received without an RMA number will be returned to thesender.III. WARRANTY CONDITIONS:This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telularassumes no obligation or liability for additions or modifications to this warranty unless made inwriting and signed by an officer of Telular. Unless made in separate written agreement betweenTelular and Buyer, Telular does not warrant the installation, field maintenance or service of theProducts or parts.TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENTNOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITHTHE PRODUCTS OR FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIP-MENT AND ALL SUCH EQUIPMENT IS EXPRESSLY EXCLUDED FROM THIS WARRANTY.FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR ANY DAMAGE TO THEPRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHEDBY TELULAR FOR USE WITH THE PRODUCTS.WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERALEQUIPMENT NOT MANUFACTURED BY TELULAR, TELULAR DOES NOT WARRANT THEOPERATION OF THE PRODUCT/PERIPHERAL COMBINATION, AND TELULAR SHALLHONOR NO WARRANTY CLAIM WHERE THE PRODUCT IS USED IN SUCH A COMBINA-TION AND IT IS DETERMINED BY TELULAR THAT THERE IS NO FAULT WITH THE PROD-UCT. TELULAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OROPERATION OF THE CELLULAR SYSTEM WHICH IS PROVIDED BY THE CARRIER.Phonecell®SX5T CDMA 18 User Manual
IV. WHAT THIS WARRANTY DOES NOT COVER:(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance ordamage resulting from use of the Product in other than its normal and customary manner orenvironment. (c) Defects, noncompliance or damage from misuse, lightening, accident or neglect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance,installation, adjustment, or any alteration or modification of any kind. (e) Product disassembled orrepaired in such a manner as to adversely affect performance or prevent adequate inspectionand testing to verify any warranty claim. (f) Product which has had the serial number removed ormade illegible. (g) Defects, non-compliance or damage due to spills of food or liquid. (h) All plastic surfaces and all other externally exposed parts that are scratched or damaged due tocustomer normal use. (i) Costs and expenses, including without limitation handling, labor andtransportation, incurred in returning Product for warranty service to Telular's Repair Center. (j)Repair, programming or servicing by someone other than Telular.V. GENERAL PROVISIONS:THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORYWARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,INFRINGEMENT, DELIVERY, NEGLIGENCE AND PERSONAL INJURY, ARE DISCLAIMED.FURTHER, AS THE CELLULAR CARRIER IS NOT CONTROLLED BY TELULAR, NO WARRANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY THE CELLULAR CARRIER. IN NO EVENT SHALL TELULAR BE LIABLEFOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANYLOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITSOR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULLEXTENT SUCH MAY BE DISCLAIMED BY LAW. SOME JURISDICTIONS DO NOT ALLOWTHE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES ORLIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS.VI. SOFTWARE PROVISIONS:Laws in the United States and other countries preserve for Telular certain exclusive rights forcopyrighted Telular software such as the exclusive rights to reproduce in copies and distributecopies of such Telular software. Telular software may be copied into, used in and redistributedwith only the Product associated with such Telular software. No other use, including without limitation, disassembly of such Telular software or exercise of exclusive rights in such Telularsoftware is permitted and Telular reserves all rights not expressly granted in this LimitedCommercial Warranty.Patents:Telular Corporation products are protected and manufactured under one or more of the followingU.S. patents and related international patents and patents pending relating thereto: 4,658,096;4,737,975; 4,775,997; 4,868,519; 4,922,517; 5,134,651; 5,361,297; 5,469,494; 5,046,085;5,715,296.Trademarks:Telular Corporation owns the following registered trademarks: TELULAR and design, TELULAR,CELJACK, MAXJACK, TELCEL, HEXAGON LOGO, PHONECELL, CELSERV, TELGUARD,CPX, and AXCELL.“Licensed by QUALCOMM Incorporated under one or more of the following Patents:4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,778,3385,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,710,7845,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,659,5695,600,754 5,414,796 5,657,420 5,416,797 CDMA2000®is a registered trademark of the Telecommunications Industry Association (TIA-USA).Phonecell®SX5T CDMA 19 User Manual
©2004 Telular Corporation, all rights reserved. Part Number 56029901647 North Lakeview ParkwayVernon Hills, Illinois 60061, USATel: 847-247-9400 • Fax: 847-247-0021E-mail: support@telular.comhttp://www.telular.com

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