Technicolor Connected Home USA DCI401GEU2 wirelessly controlled converter box User Manual Manual Part 1

Technicolor Connected Home USA LLC wirelessly controlled converter box Manual Part 1

Contents

Manual Part 1

HD-DTA Easy Setup GuideInstallation • Operation • TroubleshootingC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
2Table of ContentsWhat’s included in this Install Kit? 4Start Here! 6Connecting to a TV with HDMI Cable (No VCR) 8Connecting to a TV+VCR with Coax cable 9Connecting to a TV with Coax cable (No VCR) 10Power Up 12Connecting to the Network and activating your HD-DTA 14Verify your Services 15Programming the new remote 16HD-DTA Operation Guide 20Using your HD-DTA and VCR 21Remote Operation Guide 23RF Remote Pairing Process 26Troubleshooting Guide 28DTA Operation Guide (Two remotes) 30C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
3What you need to know To bring you better service now and in the future your cable operator is upgrading to an All-Digital network – All-Digital for every channel, on every TV set. To continue to receive all the channels you are used to, you will need to make sure that every TV in your home is equipped with one of our HD-DTA or Digital Cable Boxes.What you need to doC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
4What’s included in this Install Kit?HD-DTAEach TV will need to be connected to a HD-DTA or a Digital Cable Box, but not both.HDMI Cable5 Foot Coax CablePower Cord Remote ControlIn order to operate the HD-DTA you must use the remote control included with this kit. Programming instructions for the remote control are included in this guide.2 AAA BatteriesAdhesive FastenersUse these if you want to stick the HD-DTA to your TV. Note: Please be careful. Technicolor is not responsible for any damage done to any surface you stick these to.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
5Items that you may also need:FlashlightPower StripYou’ll need a power strip if you already have 2 items plugged into the electrical outlet that you plan to use. Extension CordYou’ll need an extension cord if you already have 2 items plugged into the electrical outlet closest to your TV. C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
6Please refer to the Welcome Letter that was delivered with this kit to identify:Start Here!• ThephonenumberassociatedwithyourCableOperatoraccount• ThechannelwhereyoucanviewavideodemonstrationoftheseinstructionsC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
7The last four digits of the serial number of each HD-DTA that you will be activating: Serial Number Location in your home Output ChannelNote: The serial number can be found on the bottom of the HD-DTA itself and is also printed on the outside of the HD-DTA package.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
8ATurn o your TV.BLocate the cable that currently runs from the cable wall outlet to the back of your TV. Leave one end of the cable connected to the wall, but disconnect the other end from the back of your TV.CReconnect this end of the cable to the “Cable In” input on the back of the HD-DTA. Cable OutletWallBTVIf you have a VCR, follow the directions on page 9.If you do not have a VCR, follow the directions on this page.Connecting to a TV with HDMI Cable (No VCR)AFind the HDMI cable included in this kit. Connect one end of the cable to the “HDMI” input on the back of the HD-DTA.BConnect the other end to the “HDMI” input on the back of your TV. Connect the HD-DTAto the Cable OutletConnect the HD-DTAto the TV12WallCable Outlet CABTVC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
9If you do not have a VCR, follow the directions on page 8. If you have a VCR, follow the directions on this page. Connecting to a TV+VCR with Coax cableAFind the 5-foot coax cable included in this kit. Connect one end of the cable to the “To TV” input on the back of the HD-DTA.BConnect the other end to the “Cable In/RF In” input on the back of your VCR. ATurn o your TV.BLocate the cable that currently runs from the cable wall outlet to the back of your VCR (or other recording device). Leave one end of the cable connected to the wall, but disconnect the other end from the back of your VCR.CReconnect this end of the cable to the “Cable In” input on the back of the HD-DTA. Cable OutletWallBVCRConnect the HD-DTAto the Cable OutletConnect the HD-DTAto the VCR1 2WallCable Outlet CABVCR InputC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
10If you have a VCR, follow the directions on this page 9. Connecting to a TV with Coax cable (No VCR)AFind the 5-foot coax cable included in this kit. Connect one end of the cable to the “To TV” input on the back of the HD-DTA.BConnect the other end to the “Cable In/RF In” input on the back of your TV. ATurn o your TV.BLocate the cable that currently runs from the cable wall outlet to the back of your VCR (or other recording device). Leave one end of the cable connected to the wall, but disconnect the other end from the back of your VCR.CReconnect this end of the cable to the “Cable In” input on the back of the HD-DTA. Cable OutletWallBVCRWallCable Outlet CABCable IN / RF INConnect the HD-DTAto the Cable OutletConnect the HD-DTAto the TV12C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
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12AIf you are connecting the HD-DTA to a television with HDMI, set your TV to choose “HDMI” as the input source.OrPick which output channel your TV will use and make sure your television is set to that selected channel by setting the switch on the back of the HD-DTA to the proper output channel (Ch 3 or Ch 4). Power UpABB Find the power cord included in the kit. Plug the end of the power cord into the power input “+5V DC In” on the back of the HD-DTA. C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
13CPlug the other end into a working electrical outlet or power strip. Make sure that the outlet is not controlled by a switch that gets turned on and o. DCheck the front of the HD-DTA to see if the green light is on and blinking. If it is not on, check to make sure the power plug was plugged into the power input “+5V DC In” and that the other end is plugged into a working electrical outlet.Note: After activation, this light will remain on and constantly lit.BCPlease wait 20 minutes before calling to activate. This will allow the HD-DTA to connect to the network and get the latest updates.DC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
14AIf you received more than one HD-DTA, this would be a good time to get the others installed so you can activate them all with one call. Channel 3/4Connecting to the Network and activating your HD-DTARemember, you must wait 20 minutes before calling to activate. This will allow the HD-DTA to connect to the network and get the latest updates.BCall your cable operator’s automated activation line and follow the instructions.CTurn on your TV and tune it to the proper output channel (Ch 3 or Ch 4). Note: The serial number can be found on the bottom of the HD-DTA itself and is also printed on the outside of the HD-DTA package.Note: To complete your activation, you will need your account information and the serial number of each HD-DTA you are activating.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
15After completing the activation step, wait a few minutes for programming to appear.AConfirm that the HD-DTA is connected to the power and that the light on the front is solid (not blinking).BMake sure that the TV is on.CUsing the remote control to operate your HD-DTA, scroll through your channels and make sure they are all working. Verify your ServicesABCNote: If the light is blinking or your channels are not showing up, turn to the troubleshooting section of this guide.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
16Programming the new remoteThis is the easiest method for programming your remote control to operate the volume and power on your TV.In this next section, you will use the remote to automatically find the right code for your TV.Keys to successfully programming your remote:• Carefullyreadallinstructionsonpages17and18beforestarting.• Payattentiontotheredlightontheremote.Youwillneedtowatchfor“blinks”inordertotellifyouhavecompletedastepcorrectly.• Bepatient.Itmaytakeafewtriestogetthisright.• Step3iscritical.RemembertopressandholdtheTVPOWERortheMUTEbuttonwhilesearchingfortherightcodeforyourparticularbrandofTV.AssoonastheTVturnsoorbecomesmuted,youwillhavetoreleasethebuttonwithin2secondsforthecodetolockintotheremote.Red light locationC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
17Press and hold both buttons at the same timeStep 1Step 2Turn on your TV using the buttons on the TV or the TV remote.Install the batteries (included in your kit) in your new remote control. Press and hold both Digit 1 and Digit 3 buttons together until the red light turns on. Release both buttons.Keep your eyes on the remote so you can watch the red light.Note: Your TV must always be set to the proper channel (Ch 3 or Ch 4) or HDMI Input to match the output channel on the back of your HD-DTA.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
18Keys to success:• Carefullyreadallpartsofstep3beforeattempting.• BepatientandholddowntheTVPOWERorMUTEbuttonduringthesearchfortherightcode.Step 3Step 4Point the new remote at the TV.If you pressed TV POWER in Step 3, press TV POWER on your remote to turn on your TV.If you pressed MUTE in Step 3, press MUTE on the remote to restore the sound to your TV.If your TV responds, then you have successfully programmed your remote.When the TV follows the command you chose (turns o if you held the TV POWER button or the sound goes o if you held the MUTE button), release the button within 2 seconds to lock in the code. The red light on the remote will blink twice.Press and hold either the TV POWER or the MUTE button. The remote will start searching for the right code while you are holding one of these buttons. C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
19Find the small instruction booklet that came with the remote. Use those instructions to look up and enter the 4 digit code for your TV make and model.If you are not successful the first time, try again. If you still don’t succeed, try this alternate method:C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
20HD-DTA Operation GuideQuick Troubleshooting Checklist• TVsetontheproperoutputchannel(Ch 3 or Ch 4)orHDMIInput• HD-DTAlightisonBe sure that the HD-DTA is on. You should see a solid green light.Be sure that the HD-DTA is set to the proper output channel (Ch 3 or Ch 4).Be sure that the TV is on the proper channel (Ch 3 or Ch 4).Always use the remote that came with the HD-DTA to change channels and for volume control.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
21Using your HD-DTA and VCRQuick Troubleshooting Checklist• TVsetontheproperoutputchannel(Ch 3 or Ch 4)orHDMI• VCRsetontheproperoutputchannel(Ch 3 or Ch 4)• TuneVCRtothesamechannel• HD-DTAlightison• TuneHD-DTAtochannelthatyouwanttorecordUse your HD-DTA remote to tune the HD-DTA to the channel that you want to record.Be sure that the TV is on the proper channel (Ch 3 or Ch 4) or HDMI.Be sure that the HD-DTA is set to the proper output channel (Ch 3 or Ch 4).Be sure that the VCR is set on the proper output channel (Ch 3 or Ch 4).Be sure that the VCR tuner is set to the proper channel (Ch 3 or Ch 4).Recording with your VCR:TV on 3 and VCR on 3 if you selected 3 for your HD-DTA output channelorTV on 4 and VCR on 4 if you selected 4 for your HD-DTA output channelUse your HD-DTA remote to tune the HD-DTA to the channel to be recorded.If you are scheduling a recording you must leave your HD-DTA tuned to the channel that you want to record.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
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23When the remote has been programmed to the TV, TV POWER will turn the TV on and o.Use DTA POWER to turn the HD-DTA on and o.Use the key pad (0-9) to directly select the channels.Use MENU to display the Menu screen.Use CLEAR to erase the last digit you had entered.Use Navigation Keys to move the cursor UP, DOWN, LEFT, DOWN.Use SELECT to select the item the cursor is pointing to.Press MUTE once to turn the sound on or o.FUNCTIONKEYRemote Operation GuideC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
24Use LAST to recall the last channel.Use GUIDE to display the Electronic Program Guide.Use INFO to display information relating to current contents.Use INPUT to toggle among TV Input signals.Use VOL+ (or VOL-) to raise (or lower) the volume.Use CH+ (or CH-) to select the next higher (or lower) channel.FUNCTIONKEYRemote Operation GuideC25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
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26Follow these steps to “pair” a remote with a HD-DTA:RF Remote Pairing ProcessWhen multiple Technicolor remotes work in a shared space, interference can result.To avoid this problem, the remote must be paired with the HD-DTA.Make certain no other Technicolor remote is in the area. Turn on your HD-DTA.Turn on your TV using the buttons on the TV or the TV remote (not a HD-DTA remote in this instance).Press and hold both DTA POWER and SELECT keys at the same time. 123Code to appears on the screen.Step 1Step 2Wait, then a 3 digit validation code will display on the TV.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
27Step 3Release both remote keys.Enter the 3 digit code using the HD-DTA remote.When remote is successfully paired with the HD-DTA, the remote’s red light will blink twice.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
28Troubleshooting GuideIf the remote control does not work:• Checkthatthebatteriesstillhavechargeandareinsertedcorrectly.• Makesureyourremotecan“see”thefrontoftheHD-DTA.If there is no picture on the TV and the light on the HD-DTA is blinking:• Checkyourcoaxialcablesandmakesurethattheyareattachedcorrectly.• UnplugtheHD-DTA,plugitbackin,thenwait5minutesforittoreset.If there is no picture on the TV and the light on the HD-DTA is solid (not blinking):• CheckthattheTVistunedtotheproperchannel(Ch 3 or Ch 4).• IfyouarealsoconnectedtoaVCR,tryturningtheVCRo.• CheckthattheHD-DTAisconnecteddirectlytothecableprovideroutletinyourwall.• Makesurethatallcablesarermlyconnected.• ChecktheinputsettingonyourTV,makesurethatitissetonANTorCABLE.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
29If the audio is in a language that you did not expect to hear:• Youmayhavechangedtoanalternatelanguagesetting–Pressthe“LANG”buttononyourremotecontroloneortwotimes.If the remote is turning the TV o and on and changing the channels but not changing the volume:• YourTVvolumemayhavebeenturnedallthewaydownormutedwiththeoldTVremote.Refertopage26.If your HD-DTA is not coming on: • MakesurethatthepowercordissecurelyconnectedtothebackoftheHD-DTA.• MakesurethattheHD-DTApowercordispluggedintoaworkingpoweroutlet.If you cannot get the HD-DTA remote programmed to your TV:• YoumaynotbehittingtheCH+enoughtimes.• Besuretopushthe“set”buttonwithin5secondsonceyourTVturnso.• YoumaybehittingtheCH+oncetheTVhasalreadyturnedo.Startoverandpressthebuttonslowly.• Trythealternateprogrammingmethodonpage19.VCR is not recording the right channel:• TheVCRwillonlyrecordthechannelthattheHD-DTAistunedto.SetyourTVandVCRtotheproperchannel(Ch 3 or Ch 4),thenusetheHD-DTAremotetotunetheHD-DTAtothechanneltoberecorded.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
30DTA Operation Guide (Two remotes)If you were unable to program your remote, you will need to use two remotes to operate your TV: the HD-DTA remote and the one that came with your TV.Setting the remote volume1. UsetheremotecontrolthatcamewithyourTVtoadjustthevolumetoacomfortablelevel.Thisshouldbethelasttimeyou’llusethisremoteforvolumecontrol.2. GoingforwarduseonlyyourHD-DTAremotetoadjustvolumeupordown.Caution: Don’t use your TV remote to change channels.Your TV must always be set to the proper channel (Ch 3 or Ch 4) or you will see a snowy or blank screen.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
31Using two remotesUse the remote that came with your TV to turn the TV on and o.Use your HD-DTA remote to change channels and adjust volume.C25M 75Y 50K CY GB50 75M 25Y K25C MY GB75 50C GB25 M50Y 25K CM P75C 50M Y75K
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