Tait TPDK5C Portable Transceiver User Manual TP9400 User s Guide

Tait International Limited Portable Transceiver TP9400 User s Guide

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Exhibit D Users Manual per 2 1033 c3

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1. Exhibit D Users Manual per 2 1033 c3
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Exhibit D Users Manual per 2 1033 c3

TP9400 P25 Portable RadiosUser’s GuideMPD-00003-06 · Issue 6 · March 2018

Contents 3ContentsFor your safety...................................................... 10Menu maps............................................................ 281 About this guide .................................................. 30Safety warnings used in this guide ................................. 30Related documentation................................................... 312 Before using your radio ...................................... 32For your safety — battery warning................................... 33Attaching labels to the radio or battery ........................... 33Attaching a label to the front panel............................. 33Charging the battery before first use .............................. 34Attaching the battery....................................................... 34Removing the battery ..................................................... 35Attaching the antenna..................................................... 35Removing the antenna ................................................... 36Attaching a belt clip ........................................................ 36Removing a belt clip ....................................................... 36Installing an audio accessory ......................................... 373 Getting started ..................................................... 38About P25 digital radios.................................................. 39Lack of static noise ..................................................... 39Coverage.................................................................... 39P25 phase 2 operation ............................................... 39About the radio controls.................................................. 40Understanding the radio display ..................................... 42Radio display icons .................................................... 42Understanding the radio indicators................................. 43Status indicators......................................................... 43Audible tones.............................................................. 44Voice annunciation ..................................................... 45Using function keys to access frequently used features. 46Viewing the function key settings ............................... 46Navigating the radio’s menus ......................................... 47Using the Main menu ................................................. 47Accessing frequently used menus.............................. 484 Basic operation .................................................... 50Turning the radio on and off ........................................... 51Security lock on power-up feature .............................. 51Adjusting the speaker volume ........................................ 52Locking and unlocking the keypad ................................. 52

4 ContentsUsing a wireless headset ............................................... 53Wearing the headset .................................................. 53Pairing a wireless headset with the radio................... 54Managing your headsets............................................ 55Selecting a zone............................................................. 58Selecting a channel........................................................ 59Limiting call time............................................................. 60Checking recent calls ..................................................... 60Setting and viewing the radio’s time and date................ 61Updating the radio over the air....................................... 625 Operating in conventional mode ........................63Making a call .................................................................. 64Making an individual call ................................................ 64Understanding talkgroups .............................................. 65Making a local call.......................................................... 67Connecting to a telephone network................................ 68Making an emergency call.............................................. 70Sending a status message............................................. 70Receiving calls ............................................................... 71Identifying the talking party or caller........................... 71Receiving a two-tone call ........................................... 72Communicating directly with other radios....................... 73Checking that the channel is clear ................................. 74Turning monitor on and off ......................................... 74Using the radio in different repeater areas ..................... 74Selecting a voting group............................................. 75Suspending a channel from a voting group................ 75Hearing faint and noisy signals ...................................... 76Turning squelch override on and off........................... 766 Operating in P25 trunking mode .........................77About P25 trunking......................................................... 78Checking that the system is available ............................ 78Making a talkgroup call................................................... 80Receiving a talkgroup call .............................................. 82Making an individual call ................................................ 82Receiving an individual call ............................................ 83Emergency calls............................................................. 84Making a phone call ....................................................... 85Unconnected calls .......................................................... 86Failsoft mode operation.................................................. 87Radio-based failsoft ................................................... 87Infrastructure failsoft................................................... 87Dynamic regrouping ....................................................... 887 Scanning ...............................................................89

Contents 5About scanning............................................................... 90Activating standard scanning.......................................... 91Activating background scanning..................................... 92Changing the background scan group assigned to the function key ...................................................... 92Activating in-zone scanning............................................ 93Activating talkgroup scanning......................................... 94Making a call while scanning.......................................... 95Suspending a channel from a scan group ...................... 95Editing a scan group....................................................... 96Selecting a group to edit............................................. 96Viewing group membership........................................ 98Adding a channel to a group ...................................... 98Deleting a channel from a group ................................ 99Changing a group’s transmit channel....................... 100Changing a group’s first or second priority channel . 1008 P25 services ....................................................... 101Messages ..................................................................... 102Sending a message.................................................. 102Status update ............................................................... 104Status request .............................................................. 105Call alert ....................................................................... 106Radio check.................................................................. 107Radio unit monitor ........................................................ 108Radio inhibit and uninhibit ............................................ 1099 Location services .............................................. 111About location information ............................................ 112About location statuses ................................................ 112Viewing location information......................................... 113Sending location information ........................................ 114Receiving and logging location information .................. 116Accessing logged location information ......................... 11710 Emergency operation ........................................ 119About emergency calls ................................................. 120Making a priority call..................................................... 121Standard emergency mode .......................................... 122What happens during an emergency call? ............... 122Activating emergency mode ..................................... 123About manual emergency operation............................. 123Making a manual emergency call............................. 124Receiving a manual emergency call......................... 124Canceling a manual emergency call......................... 125Accessing emergency location information .................. 126

6 ContentsUsing the Location menu ......................................... 126Using the Last stored menu ..................................... 127Loneworker monitoring................................................. 127Activating loneworker monitoring ............................. 128Responding to a loneworker alarm .......................... 12811 Encryption ...........................................................129About encryption .......................................................... 130About the proper key detect feature......................... 130Encrypting calls ............................................................ 130Making an encrypted call.............................................. 131Receiving an encrypted call ......................................... 132Changing the radio’s encryption key ............................ 132Changing the transmit encryption key...................... 133Changing the transmit encryption key back to the default setting..................................................... 133Changing the encryption keyset............................... 133Removing encryption keys from the radio .................... 134Deleting an encryption key....................................... 134Deleting all encryption keys ..................................... 134Updating encryption keys over-the-air.......................... 13512 Customizing radio settings ...............................136Extending battery life on a shift .................................... 137Turning low power transmit on or off........................ 137Changing the volume of all audible indicators.............. 138Changing the volume of keypress tones ...................... 138Changing to quiet operation ......................................... 139Changing to silent operation......................................... 139Turning on backlighting ................................................ 140Turning backlighting on momentarily ....................... 140Adjusting the display contrast....................................... 14113 Charging and caring for batteries .....................142About the chargers ....................................................... 1436-way charger safety information ................................. 144Special conditions when using IS/NI radios ................. 144Before using the charger.............................................. 145Charging temperatures................................................. 146Leaving the battery on charge...................................... 146Receiving calls while charging (not for battery-only vehicle charger)........................................................................ 147Low battery warning ..................................................... 148Inserting the radio into the vehicle charger .................. 149Charging a battery for the first time.............................. 150Charging a battery........................................................ 150

Contents 7LED behavior................................................................ 151Removing the battery from the charger ........................ 152Maintaining battery life and performance ..................... 152Storing batteries ........................................................... 153Disposing of batteries ................................................... 15314 Troubleshooting ................................................ 154When the radio won’t turn on........................................ 155Identifying the radio’s audible tones ............................. 155Viewing radio information ............................................. 155Changing the radio ID................................................... 156Running diagnostics tests............................................. 156General care................................................................. 158Cleaning the radio .................................................... 158Cleaning the contacts of the battery......................... 15915 Glossary ............................................................. 160Simplified Declaration of Conformity ............... 165Tait Software Licence Agreement..................... 166

9US 20150085799, US 20160044572, US 20160057051, US 640974, US 640977, US 698339, US 702666, US 7758996, US 8902804, US 9107231, US 9504034, US 9559967.The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc, and any use of such marks by Tait Limited is under licence. Other trademarks and trade names are those of their respective owners.Environmental responsibilitiesTait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited.Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced.

10 For your safetyFor your safetyBefore using your radio, please read the following important safety and compliance information.Intrinsically Safe and Non-Incendive radios and accessoriesIntrinsically Safe (IS) and Non-Incendive (NI) radios and accessories are certified by a third party to be safe to use in particular hazardous locations, or in potentially explosive atmospheres. Warning Explosion hazard! IS/NI certification applies only while the product is used in accordance with these instructions.Warning Explosion hazard! Ensure that the ratings printed on a label on the equipment will permit your IS/NI radio and accessories to be used in your hazardous location. Refer also to "Rating matching" on page 15.Warning Explosion hazard! Use only a Tait-supplied, IS/NI-approved battery, charger, antenna, audio accessory, carry accessory or programming adapter with an IS/NI radio. Fitting a battery or accessory that is not IS/NI-approved, using a charger that is not IS/NI-approved, or failing to use the IS/NI programming adapter, creates a risk of explosion which could cause serious injury or death. For an up-to-date list of approved accessories, contact your regional Tait office. Warning Explosion hazard! Do not charge the battery, or change the antenna, in a hazardous location. An explosion could cause serious injury or death. Warning Explosion hazard! You must use a battery carry case when carrying a spare battery into a hazardous area.

For your safety 15certified by both the approval authority and by Tait Limited. Any unauthorized repair or substitution of parts invalidates the intrinsic safety or non-incendive rating and the third party IS or NI approval. To have an IS and NI radio serviced, return it to your regional Tait office.Rating matchingThe rating of the radio, battery and accessories must be reviewed to ensure a safe IS/NI radio system. IS/NI ratings must be “matched”, and the lowest approval level determines the overall IS/NI radio system approval. Equipment labels clearly identify the item’s ratings.Zone ratings■Use only Gas Group IIC batteries with Gas Group IIC radios. Use only Gas Group IIA batteries with Gas Group IIA radios.■Gas Group IIC rated accessories may be used with IIA radios, but the combination may only be used in a IIA Gas atmosphere.■Gas Group IIC and Dust Group IIIC rated accessories may be used with Gas Group IIC or IIA radios, but the combination may only be used in a gas atmosphere.■Gas Group IIC rated radios and accessories may be used in Gas Group IIB or IIA areas.■Zone 1 rated radios and accessories may be used in Zone 2 areas.■Any item approved to Gas Group IIA will limit the radio system to a Gas Group IIA area. For use in a Gas Group IIC area, all items must be approved to Gas Group IIC.Division ratings■Use only Group D battery with Group D radios. Use only Group A, B, C, D battery with Group A, B, C, D radios.■Gas Class I and Dust Class II and Class III rated accessories may be used with Gas Class I radios, but

16 For your safetythe combination may only be used in a Gas Class I hazardous (classified) location.■Division 2 rated radios and accessories may only be used in Division 2 or Zone 2 hazardous (classified) locations.■Division 2, Group A radios and accessories may be used in Division 2, Group B, C, or D areas.■Any item approved to Group D will limit the radio sys-tem to Group D areas. For use in a Group A area, all items must be approved to Group A.Temperature classDifferent ambient temperature ranges apply for the T3 and T4 temperature classes. The item with the most restrictive temperature range will determine the allowed temperature range of the radio system. T4-rated radios and accessories can be used in T3 areas, within the rules stated above.Entity parametersThe Entity Concept allows interconnection of IS/NI equipment with associated equipment when the following is true:Ui ≥ Uo, Ii ≥ Io, Pi ≥ Po, Ci ≤ Co, Li ≤ Lo, and Li/Ri ≤ Lo/Ro.The installation must be in accordance with the following standards:■National Electrical Code (NEC), ANSI/NFPA 70, Arti-cles 504 and 505■Canadian Electrical Code (CEC) Part I, CAS C22.1■ANSI/ISA-RP12.06.01■EN/IEC 60079-25■relevant local regulations.

For your safety 17TP9300/TP9400 IS/NI radios have the following entity parameters.Radio accessory port:Radio battery port:Battery:Vehicle charger:Ambient pollution degree: 4 Overvoltage category: I■Uo 7.2 V■Io 0.42 A■Po 1.3 W■Co 1.97 μF■Lo 100 μH■Lo/Ro 20 μH/Ω■Ui 8.4 V■Ii IIA: 2.9 A IIC: 1.9 A■Um 9.0 V (charging)■Ci 1.2 μF■Li 5.7 μHCharging Terminals■Um 9.0 VBattery Output (radio port)■Uo 8.4 V■Io IIA: 2.9 A IIC: 1.9 A■Co 1.2 μF■Lo 5.7 μHInput■Um 18.0 VCharging Terminals■Uo 9.0 V■Io 2.3 A

18 For your safetyCertificatesStandardsRadio frequency exposure informationFor your own safety and to ensure you comply with the radio frequency (RF) exposure guidelines of the United States Federal Communication Commission’s (FCC), Industry Canada, and those from other administrations, please read the following information before using this radio.Using this radioYou should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to.It is also important that you:Radio: Battery:■MET E113958■TÜV 15 ATEX 7792X■TÜV 15 ATEX 7791X■IECEx ITA 15.0015X■IECEx ITA 15.0009X■ANSI/ISA-12.12.01-2015■CAN/CSA-C22.2 No. 213-15■ANSI/UL 60079-0■ANSI/UL 60079-11■CAN/CSA-C22.2 No. 60079-11:14■CAN/CSA-C22.2 No. 60079-0:15■EN 60079-0:2012/A11:2013■EN 60079-11:2012■IEC 60079-0:2011 6th edition■IEC 60079-11:2011 6th edition

For your safety 19■Do not remove the RF Exposure label from the radio.■Ensure this RF exposure information accompanies the radio when it is transferred to other users.■Do not use the radio if you do not adhere to the guide-lines on controlling your exposure to RF.Controlling your exposure to RF energyThis radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure.To control your exposure to RF and comply with the maximum exposure limits for occupational/controlled environments, follow these guidelines:■Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving.■When listening and talking on the radio, hold it upright in front of your face so that it is at least one inch (2.5 cm) away from any part of your face. Keeping the radio at the recommended distance is important because exposure to RF decreases rapidly the further away the antenna is from your body.■Keep the antenna at least one inch (2.5 cm) from your face at all times.■If you wear your radio, you must always put it in a carrying accessory that has been specifically approved by Tait for this radio. Using non-approved body-worn accessories may mean you expose yourself to higher levels of RF than recom-mended by the FCC’s occupational/controlled environment RF exposure limits.■Ensure you only use Tait-approved antennas, batter-ies, and accessories.For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html.

20 For your safetyCompliance with RF energy exposure standardsThis two-way radio complies with these RF energy exposure standards and guidelines:■United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1093.■American National Standards Institute (ANSI) / Insti-tute of Electrical and Electronic Engineers (IEEE) C95.1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.■European Directive 2004/40/EC on minimum health and safety requirements regarding the exposure of workers to the risks arising from physical agents (electromagnetic fields).This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen.Conformité aux normes d’exposition à l’énergie RFCette radio émetteur-récepteur se conforme aux normes et aux règlements d’exposition à l’énergie RF :■La Commission fédérale de la communication des Etats-Unis, Code de règlements fédéraux (CFR) Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios mobi-les) ou 2.1093 (radios portatives).■American National Standards Institute (ANSI) / Insti-tute of Electrical and Electronic Engineers (IEEE) C95. 1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.■La directive européenne 2004/40/EC concernant les prescriptions minimales de sécurité et de santé relati-ves à l'exposition des travailleurs aux risques dus aux agents physiques (champs électromagnétiques).

For your safety 21Cette radio se conforme aux limites d’exposition de l’IEEE (FCC) et ICNIRP pour les environnements d’exposition au rayonnement RF professionnel et contrôlé aux cycles de marche de 50% en mode transmission et 50% en mode réception. Radio frequency emissions limits in the USACFR Title 47 Part 15.19 (a) (1) - ReceiversPart 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.CFR Title 47 Part 15.19 (a) (3) - All other devicesThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.Radio frequency emissions limits in CanadaThis device complies with Industry Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

22 For your safetyUSA public safety bands (764 –776 MHz and 794 – 806 MHz)The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands.Low-power channelsThis radio complies with § 90.531 (b) (3) and § 90.531 (b) (4) of 47 CFR. These sections state that only low-power transmission is permitted on the following channels:■Regional Planning channels, as defined in § 90.531 (b) (3).■Itinerant channels, as defined in § 90.531 (b) (4). Use of encryptionThis radio complies with § 90.553 (a) of 47 CFR. This states that:■Encryption is not permitted on the nationwide Interop-erability calling channels. These channels are defined in § 90.531 (b) (1) (ii).■Radios using encryption must have a readily accessi-ble switch or control to allow the radio user to disable encryption.EMC regulatory compliance in AustraliaThis product meets all ACMA regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at www.acma.gov.au.

For your safety 23Frequency band reserved for distress beaconsFrequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band.Health, safety and electromagnetic compatibility in EuropeIn the European Community, radio and telecommunications equipment is regulated by Directive 2014/53/EU. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility.Intended purpose of productThis product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA).RestrictionsThis product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state.This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.Declaration of conformityBrief Declarations of Conformity appear on page 165 of this booklet. To download the formal declaration of conformity, go to www.taitradio.com/eudoc.

24 For your safetyInterference with electronic devicesWarning Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting.Examples of electronic devices that may be affected by RF energy are:■aircraft electronic systems■vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control■medical devices such as pacemakers and hearing aids■medical equipment in hospitals or health care facili-ties.Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.Warning If you have a pacemaker:■immediately turn off the radio if you suspect it is inter-fering with the pacemaker ■keep the radio at least 6 inches (15 cm) from the pacemaker while the radio is on ■use the radio on the side opposite to the pacemaker to minimize interference■never carry the radio in a breast pocket.If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.

For your safety 25Potentially explosive atmospheres and blasting areasWarning Unless the radio is specifically certified for use in a potentially explosive atmosphere, turn off the radio before entering such an atmosphere. An explosion could cause serious injury or death. Examples of potentially explosive atmospheres include filling stations, and any environment where there are flammable liquids, gases, or dusts. Warning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death.Radio installation and operation in vehiclesWarning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle.Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area.

26 For your safetyVehicle charger installation and operationFor detailed instructions necessary to the safe installation and operation of the vehicle charger, please refer to the documentation supplied with the vehicle charger.Multicharger safety informationWarning This device must be connected to an earthed mains socket-outlet.Norsk (no): Apparatet må tilkoples jordet stikkontakt. Suomi (fi): Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. Svenska (sv): Apparaten skall anslutas till jordat uttag. Electromagnetic compatibility in European vehiclesIn the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles.Unapproved modifications or changes to radioThe radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.Engraving and modification of intrinsically safe radiosWarning Intrinsically Safe (IS) and non-incendive (NI) radios and batteries must not be engraved or modified in any way. For more information on IS and NI radios refer to

For your safety 27"Intrinsically Safe and Non-Incendive radios and accessories" on page 10.Attaching of labelsWarning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Caution Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery. If you must attach a customized label, use only a thin gummed paper label applied to the bottom 25% of the radio chassis label and/or to the top 25% of the battery label. Do not obstruct the vent holes (see Warning above). Do not allow the paper label to extend beyond the recessed label area or to conceal relevant product information.Use of lithium-ion batteriesWarning A damaged battery can cause an explosion or fire, and can result in personal injury and/or property damage. To prevent personal injury and/or damage to property, read the important safety information supplied with the battery.Short-circuiting battery contactsWarning Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material and cause personal injury and/or damage to property.

28 Menu mapsMenu mapsThis section shows the menus and submenus that may be programmed for your radio. Some features are controlled by software licenses (SFEs) and may not be available with your radio.Main menuChannelsZonesLocal callsSet statusIndividual callPhone callDial radio callDial patch callServicesMessagesStatus updateStatus requestCall alertRadio checkRadio monitorRadio inhibitRadio uninhibitTalkgroupsPriority callRecent callsSecurityEncryptionChange allPreset keysChange keysetOTARRekey requestAdvancedZeroize keyZeroize allTrunkingSite lockDynamic regroupingBand scanRepeaterHunt forceHunt toggleRepeater toggleEmergencyAcknowledgeLast storedWireless headsetConnectReconnect lastDisconnectConnection informationManage headsetsFind new devicesOptionsPower-on optionConfirm connectRadio settingsSee detailed menus on the following page.Location SvsOwn LocationTeam locationsRecent contactsSend logsSend on PTTDiagnosticsTime and DateView clockSet timeTime formatSet date

Menu maps 29Radio settingsFunctionsLow power txMonitorLock radioSet scan keySquelch overrideScanningVoice annunciationCall SettingsIgnore 2-toneCall queuingExtra featuresLoneworkerAlert settingsIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklightingContrast adjustTalk party IDRSSIRadio infoKey settingsVersion infoRadio FWRadio HWRadio IDSerial numberAliasCustomer infoP25 IP addressMDT IP addressRadio updatesInstall updateUndo previousAdvancedEdit groups

30 About this guide1 About this guideThis user’s guide provides information about TP9400 portable radios.The radio behavior described in this guide applies to radios with firmware version 2.11. To check the radio’s firmware version, see "Viewing radio information" on page 155. If your radio does not operate as you expect, contact your radio provider for assistance.Safety warnings used in this guidePlease follow exactly any instruction that appears in the text as an ‘alert’. An alert provides necessary safety information as well as instruction in the proper use of the product. This user’s guide uses the following types of alert:Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury.Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction.This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure.

About this guide 31Related documentationThe following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):■Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.)■Li-ion Battery Safety Information—supplied with each Li-ion battery.■Battery Care and Charging Guide—supplied with each charger. (The same information is in the sec-tion "Charging and caring for batteries" on page 142.)

32 Before using your radio2 Before using your radioOnce you have unpacked your radio, there are a few tasks you must do before you can use it. The most important of these is to charge your battery for the first time .This section covers:■For your safety — battery warning■Attaching labels to the radio or battery■Charging the battery before first use■Attaching the battery■Removing the battery■Attaching the antenna■Removing the antenna■Attaching a belt clip■Removing a belt clip■Installing an audio accessory

Before using your radio 33For your safety — battery warningWarning This radio uses a Lithium-ion battery. If the battery is damaged or handled in an unsafe manner, it can cause personal injury and/or damage to property. Read the important safety information included with your battery.Attaching labels to the radio or batteryWarning Do not cover the battery vent hole or the vent hole on the radio chassis. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Notice Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery.Attaching a label to the front panelIf a customer requires an additional label, attach the label in the spare label recess in the bottom edge of the radio front panel. In this position, the label is still visible while the battery is attached to the radio.spare label recess

34 Before using your radioThe diagram below shows the specified dimensions of the label.Charging the battery before first useBefore using your battery for the first time, you must charge it. Follow the instructions included with your Tait charger. This information is repeated in the section "Charging and caring for batteries" on page 142.For best charging performance, switch off the radio before placing it in the charger.Attaching the batteryWarning Use only a Tait-supplied, IS and NI-approved battery with an IS and NI radio.Notice Fit the bottom edge of the battery to the radio, then the top edge. Attempting to fit the top edge first may damage the contacts.1Rotate the power/volume control switch counterclockwise to turn off the radio.If the battery has been attached while the radio is turned on, turn the radio off and then on again before use.2Holding the radio firmly, align the back of the battery with the back of the chassis.R0.13 in (3.2 mm)maximum label thickness: 0.03 in (0.8 mm) 0.28 in (7 mm)1.22 in (31 mm)

Before using your radio 353Place the two lugs at the bottom edge of the battery into the two slots in the bottom of the front panel.4Lightly press the top of the battery towards the radio until the battery catch clicks.5Make sure that the battery is firmly in position.Removing the batteryThe battery is secured to the radio by a battery catch in the radio’s rear panel.To remove the battery from the radio, so that the battery can be charged or replaced:1Rotate the power/volume control switch counterclockwise to turn off the radio.If the battery has been removed while the radio is turned on, turn the radio off and then on again before use.2Slide the battery catch up.3From the sides, pull the battery away from the radio.Attaching the antennaBefore using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it doesn’t unscrew easily. This is important as it creates a seal.

36 Before using your radioRemoving the antennaWarning Do not change the antenna in a hazardous location. An explosion could cause serious injury or death.Use a firm grip and turn the antenna counterclockwise half a turn. Use a lighter grip to fully unscrew the antenna, and carefully remove it.Attaching a belt clipTo attach a belt clip to the radio:1Slide the belt clip into the two grooves at the top of the battery.2Press down on the belt clip until it snaps into place.Removing a belt clipThe belt clip has been designed to prevent accidental removal, but you can take it off, if required.To remove a belt clip from a battery:1Insert a flat screwdriver blade or similar flat object under the lip of the release lock (that is, between it and the metal slider).2Lift the release lock up (away from the metal slider) and hold it in position.3Slide the belt clip out.

Before using your radio 37Installing an audio accessoryWarning Use only Tait-supplied, IS and NI-approved audio accessories with IS and NI radios. Fitting an audio accessory that is not IS and NI-approved exposes the customer to a risk of explosion which could cause serious injury or death. For an up-to-date list of approved audio accessories, contact your regional Tait office. For detailed information about IS and NI radios and how to identify them, see "Intrinsically Safe and Non-Incendive radios and accessories" on page 10.Audio accessories plug into the radio’s accessory connector. The accessory connector is protected by a cover, which needs to be removed before an accessory can be installed.Notice The accessory cover protects the accessory connector from electrostatic discharge. Keep the cover in place unless the connector is in use.To remove the accessory cover and install an audio accessory:1Use a coin or other blunt object to loosen the screw that secures the accessory cover to the radio.2Remove the accessory cover and store it in a safe place.3Plug the accessory into the accessory connector.4Tighten the screw.

38 Getting started3 Getting startedThis section gives an overview of your P25 radio, describes the radio’s controls and indicators, and explains how the radio menus are organized.This section covers:■About P25 digital radios■About the radio controls■Understanding the radio display■Understanding the radio indicators■Using function keys to access frequently used fea-tures■Navigating the radio’s menus

Getting started 39About P25 digital radiosYour P25 digital radio can be programmed for P25 conventional or P25 trunked operation. Analog conventional operation is also available, with dual-mode channels able to transmit and receive both digital and analog calls.You may notice differences between digital and analog calls in terms of:■static noise in low signal areas, and■radio coverage in marginal reception areas. Lack of static noiseOn digital networks there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice.CoverageWith digital networks, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. With analog networks, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas. P25 phase 2 operationThis feature is controlled by a software license (SFE) and may not be available with your radio.TP9400 radios can be programmed to operate on P25 trunked phase 2 networks. You will recognize that your radio operates on a P25 phase 2 network, if the RSSI indicator does not disappear while transmitting. This is because the radio continues to receive data in the background.If one participant of a call uses a P25 phase 1 radio, the call may be made as a P25 phase 1 call.

40 Getting startedAbout the radio controlsThe radio controls are the PTT key, power/volume control, channel selector, 3-way selector control (optional), scroll keys, selection keys, and function keys. Some keys have functions assigned to both short and long key presses:■a short key press is less than one second, and ■a long key press is more than one second.The radio controls and their functions are described in the following sections.displayPTT key(press-to-talk)scroll keysalphanumeric keysspeaker / microphonepower / volume controlchannel selectorred/green status LEDright selection keyleft selection keyfunction key 13-way selector control (optional)function key 2function key 3 function key 4

Getting started 41Name FunctionPTT key Press and hold to transmit and release to listenPower/volume controlRotate to turn the radio on and change the speaker volumeChannel selectorSelect and change channels3-way selector (optional)Select frequently used featuresLeft and right selection keysAction determined by the text above the selection keyScroll keys Scroll up and down through a list of menu options, scroll left and right in messages, or select the Quick Access menuFunction keys Programmed for frequently used optionsAlphanumeric keysUsed to enter letters and numbers

42 Getting startedUnderstanding the radio displayThe messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.Radio display iconsThese are some of the icons you may see on your radio display:Icon MeaningSignal strength indicator: the more bars, the stronger the signal being received by your radioZone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 and AD is zone 30 (in the example shown, K represents zone 11)Trunking system available: your radio is operating on a P25 trunking systemTransmit: your radio is transmittingLow-power transmit: Low-power transmit: your radio is set to transmit on low powerRepeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channelSilent operation: your radio’s audible tones have been turned offEncryption: your radio’s transmissions are encryptedScanning: your radio is monitoring a group of channels or talkgroups for activityScanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group.Headset connected: there is a wireless headset connected to your radioFlashing: your radio is attempting to connect to a headset, or the headset connection has been lostMonitor or squelch override: monitor or squelch override is activeBattery indicator: shows how much charge is available in the batteryBattery in charger: appears when you place a radio (with a battery attached) in the chargerScrolling: you can use or to move through a list, or access a Quick Reference menu

Getting started 43Understanding the radio indicatorsThe status LED indicator and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio.The most common way the indicators work is described in the following sections.The way these indicators behave may be affected by the way your radio is programmed.Status indicatorsColor MeaningRed (transmit)Glowing: your radio is transmittingFlashing: your transmit timer is about to expireGreen (receive)Glowing: the current channel is busyFlashing: you have received a call or monitor is activestatus LED

44 Getting startedAudible tonesThe radio uses audible tones to alert you to its status:■Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls.■Incoming call tone—when the radio is receiving a call.■Warning tones—when there is an error, or the bat-tery is low, for example.Warning If quiet or silent mode is turned on, you will not hear any alert tones.Some of the more common audible tones are described below:Tone MeaningOne short beep■Valid keypress: The action you have attempted is permitted.■Function activated: A function has been turned on (using either the Main menu or a function key).One short, low-pitched beepFunction deactivated: A function has been turned off (using either the Main menu or a function key).One long, low-pitched beep■Invalid keypress: the action you have attempted is not permitted■Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this timeTwo short beeps■Radio turned on: The radio is powered on and ready to use.■Radio is revived: The radio has been made operable by your service pro-vider.One short, high-pitched beepRadio is stunned: The radio has been made inoperable by your service provider.

Getting started 45Voice annunciationYour radio may be programmed to play a pre-recorded message for the start-up channel, when changing a channel, for the battery condition, or when loneworker monitoring has been turned on or off.Two low-pitched beepsRadio’s temperature is high: The radio’s temperature is in the high-temperature range, but the radio will continue to operate.Two high-pitched beepsRadio’s temperature is very high: The radio’s temperature is in the very high temperature range and all transmissions will now be at low power; if the radio’s temperature rises outside this range, transmissions will be inhibited. Turn off the radio and allow it to cool down.Continuous low-pitched toneRadio system error: A system error has occurred and the radio may be inoperable. Contact your radio provider.Two long high-low pitched tone pairsSynthesizer is out-of-lock: The radio’s synthesizer is out-of-lock on the current channel and you cannot operate on that channel (Out of Lock appears on the display).Tone Meaning

46 Getting startedUsing function keys to access frequently used featuresThe function keys provide access to some of the features you will use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.Viewing the function key settingsUse the Main menu to check the features assigned to your radio’s function keys:1Press Menu and select Radio settings > Radio info > Key settings.2In the Key Settings menu, scroll through the list of function keys.3Press Select to view details of the function associated with a particular function key.The example shown is for a function key programmed to turn backlighting on and off.4Press Back to return to the Key Settings menu.function key 1 (emergency key)function key 2function key 3function key 4Backlighting toggleOKBack

Getting started 47Use the following table to record the function keys programmed for your radio:For more information about the function keys that can be programmed on your radio, contact your radio provider.Navigating the radio’s menusYour radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed.Using the Main menuTo access the Main menu, press the right selection key whenever Menu appears above it.Short key press Long key pressF1F2F3F4F511. On speaker microphone (if fitted)F61Lock MenuChannel 12Zone 11

48 Getting startedUse the scroll keys to move through the menu list. When the menu you want is highlighted, press Select to open the menu you have chosen.To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it.Accessing frequently used menusDepending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often.Using the scroll key Quick Access menuThere are two ways to use this Quick Access menu:■Use the scroll keys to scroll through a list of zones or channels.■Press the scroll keys and the Quick Access menu appears.Main menu Zones Individual callBack Select

Getting started 49In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu.The Channels menu, with a list of your available channels, is now displayed. Using the left selection key Quick Access menuThe text above the left selection key corresponds to the Quick Access menu, for example, Zones.To use this Quick Access menu:■Press the left selection key and the associated menu appears.MenuChannel 12Zone 11Channels Channel 1 Channel 2Back SelectZones MenuChannel 12Zone 11

50 Basic operation4 Basic operationThis section describes the basic operation of your radio.This section covers:■Turning the radio on and off■Adjusting the speaker volume■Locking and unlocking the keypad■Using a wireless headset■Selecting a zone■Selecting a channel■Limiting call time■Checking recent calls■Setting and viewing the radio’s time and date■Updating the radio over the air

Basic operation 51Turning the radio on and offRotate the power/volume control switch clockwise to turn the radio on. Rotate the switch counterclockwise to turn the radio off.When the radio is first turned on, the status LED briefly glows red, and the radio gives two short beeps.Your radio may not turn on if your battery is very low. (See "Low battery warning" on page 148.)Using ‘protective power-down’If your radio is programmed with the ‘protective power-down’ feature, you also need to press either function key 2 (side key 1) or function key 3 (side key 2) in order to turn off the radio. This prevents you inadvertently turning off the radio when adjusting the volume to a low level.To turn the radio off:■Rotate the power/volume control switch fully coun-terclockwise.■Short press either function key 2 or 3 (side key 1 or 2).Security lock on power-up featureYour radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See “Unlocking the radio” below.Locking the radio1Press Menu and select Radio settings > Functions > Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.)2Scroll to either On or Off and press Select. (The current setting is highlighted.)

52 Basic operationThe radio is now locked, and the message Enter PIN appears in the display.The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance.Unlocking the radio■To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.)Adjusting the speaker volumeRotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The volume control also changes the volume level of the radio’s audible indicators.Locking and unlocking the keypadThe keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.If you receive a call while the keypad is locked, press any key to answer.To lock the keypad:■Press and hold the right selection key for about one second.(Depending on your radio model and the way it is programmed, you may be able to use the left selection key, or your radio may have a 3-way selector that can be used to lock the keypad.)

54 Basic operation1Do not block the device’s internal antenna (see the device’s user documentation). The human body can interfere with a Bluetooth signal.2If you usually use your radio with your right hand, wear the headset on your right ear.3Avoid coming in contact with the internal antenna of a headset or radio.Pairing a wireless headset with the radioBefore attempting to connect a wireless headset, Tait recommends that the headset is fully charged. Refer to the headset installation instructions for charging instructions.Pairing creates a unique and encrypted wireless link between the Bluetooth-capable radio, and the Bluetooth headset. To use a headset with your radio, the devices must first be paired.When you connect to a wireless headset for the first time, you need to instruct the radio to search for compatible headsets using Bluetooth wireless technology. The search should take less than one minute.To pair a wireless headset with the radio:1Turn on the radio.2Put the wireless headset into pairing mode. Refer to the headset installation instructions for instructions on how to do this.3Press Menu and select Wireless headset > Find new devices.The New Devices menu opens, and while the radio searches for the new device, the message Searching ... appears.SelectBackWireless headset Find new devices Options

Basic operation 554Select Connect when the required headset appears in the list of new devices, then Yes to add the headset to My Headsets.The message Connecting appears, while the radio attempts to pair with the headset.5When the message Calling. Answer on headset appears, press the Answer button on the headset to confirm the connection.6Repeat the previous steps to add other headsets.While the wireless headset is connected, the wireless headset icon appears in the display.Managing your headsetsOnce a headset has been added to My Headsets, the Manage Headsets menu item appears under the Wireless Headsets menu. The Manage Headsets menu shows the headsets currently in My Headsets, along with the following information:■+ This headset is currently connected.■a This headset will be automatically connected.YesNoAdd to MyHeadsets?ConnectCancelNew devices HM1100 Searching ,,,ClearConnecting:HM1100ClearCalling. Answer onheadsetClearHeadsetconnectedCancelChannel 12Menu

56 Basic operation■c The radio will ask you for confirmation before connecting this headset.Press Options to disconnect or connect a headset (Disconnect, Connect), change the priority order of the headsets (Move down), or remove a headset from My Headsets (Remove, Remove all).Disconnecting the headsetTo disconnect the headset from your radio:■Press Menu and select Wireless headset > Disconnect.Alternatively, in the My Headsets menu select Options > Disconnect.Reconnecting the headsetYour radio may be programmed so that each time the headset is turned on, it will automatically reconnect to the radio.If the radio does not automatically reconnect to the headset:1On the radio, press Menu and select Wireless headset > Reconnect last.OptionsBackMy Headsets BlueAnt T1V1. +a CSR-bc6 aSelectBackMy Headsets Disconnect Move downSelectBackMy Headsets Disconnect Move downSelectBackWireless headset Connect Reconnect last

Basic operation 57The radio then prompts you to connect to the headsets in My Headsets, in priority order.2Select Yes to connect, or No to choose another headset.Changing the way your headset reconnectsYou can use the Power-on Option menu to change the way your radio reconnects with a headset when the radio is first turned on. The choices are:■None: The radio does not connect to any head-sets, and you will need to manually connect or reconnect to your headset.■Reconnect last: The radio connects to the previ-ously connected headset.■Connect: The radio will attempt to connect to the headsets in My Headsets, in priority order.To change the power-on option:1Press Menu and select Wireless headset > Options > Power-on option, and change to the required option.NoConnect. HM1100?NoConnectBlueAnt T1V1?Yes YesSelectBackPower-on option None Reconnect last

58 Basic operationSelecting a zoneYour radio may be programmed to use zones. A zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.).To select a zone:1Press Menu and select Zones.2Scroll to the zone you want.3Press Select.Your radio may indicate the zone in which it is currently operating in the following ways:■the name of the zone appears below the channel name in the default radio display, or■the zone icon appears as a letter in the top right corner of the display.Other ways of selecting a zoneYou may also be able to use the following controls to select a zone:■3-way selector (see "About the radio controls" on page 40)■left selection key (see "Using the left selection key Quick Access menu" on page 49)■scroll keys (see "Using the scroll key Quick Access menu" on page 48)■function keys to scroll through zonesABChannel 12Zone 28zone represented as one or two lettersprogrammed zone nameMenu

Basic operation 59Selecting a channelUsing the channel selectorFor channels 1 to 16, rotate the channel selector to the channel you want. For all other channels, use the Main menu to select a channel.Using the Main menu1Press Menu and select Channels.2Scroll to the channel you want and press Select.Using the keypad1Dial the number associated with the channel using the alphanumeric keypad.To delete a digit that you have dialed incorrectly, press Clear.2Press Select or # to confirm the channel change.The channel name associated with the new channel now appears in the default display. Using the numeric keypad to store and recall channelsYou may be able to store and recall channels using the numeric keypad.■Long-press a numeric key to store the current channel.■Short-press a numeric key to recall the stored channel.Only one channel can be stored and recalled for each numeric key.Other ways of selecting a channelYou may also be able to use the following controls to select a channel:■function key (see "Accessing frequently used menus" on page 48)

60 Basic operation■left selection key (see "Using the left selection key Quick Access menu" on page 49)■scroll keys (see "Using the scroll key Quick Access menu" on page 48)Limiting call timeYour radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel.The message Transmit Timeout Imminent appears in the display.Checking recent callsThis feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.To use your recent calls list to make a call:1Press Menu and select Recent calls. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select recent calls.)The most recent call is displayed at the top of the list. If you have not participated in any calls since your radio was switched on, the message No items in list appears in the display.2Scroll through the list of recent calls until the call you want appears, and then press Call.CallCancelRecent calls Dispatcher Car 2

Basic operation 61The message Call...? briefly appears in the screen.Press the PTT key to make the call.3Alternatively, scroll through the list of recent calls until the call you want appears, and press the PTT to make the call immediately.Setting and viewing the radio’s time and dateYour radio may be programmed to use its internal real-time clock. You may be able to view the time and date via a function key or via the radio menu. Other features such as the call queue may also make use of the feature by showing entries based on the current clock setting.To set the time, date, and time format:Your radio may be programmed to allow you to set time and date manually, or time and date can be updated automatically using a GPS source.1Press Menu and select Time and Date and the corresponding option. 2Follow the prompts on the display.To view the time and date:■Press Menu and select Time and Date > View clock (Depending on how your radio is pro-grammed, you may be able to press a function key to view the time and date).

62 Basic operationUpdating the radio over the airConfiguration updates that are delivered over the air are either installed immediately, or once the user has accepted the activation prompt. If the activation prompt is declined, you can manually install the configuration update.1Press Menu and select Radio updates > Install update.2Follow the prompts on the display.You can also revert to the previous configuration:1Press Menu and select Radio updates > Undo previous.2Follow the prompts on the display.

Operating in conventional mode 635 Operating in conventional modeThis section explains how to operate your radio in conventional mode. This includes how to make and receive calls, and use your radio in different repeater areas.This section covers:■Making a call■Making an individual call■Understanding talkgroups■Making a local call■Connecting to a telephone network■Making an emergency call■Sending a status message■Receiving calls■Communicating directly with other radios■Checking that the channel is clear■Using the radio in different repeater areas■Hearing faint and noisy signals

64 Operating in conventional modeMaking a callTo make a call:1Select the required zone (see "Selecting a zone" on page 58). 2Select the required channel (see "Selecting a channel" on page 59).3Hold the radio so that the microphone is about one inch (2.5 cm) from your mouth and press the PTT key to transmit.If the channel is busy, you may not be able to transmit. Wait until the status LED has stopped glowing green, and then try again.4Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting the LED glows red and appears on the display.5Finish your conversation as soon as possible and release the PTT key. For a short time, your radio may prevent you from making another call.Making an individual callThis feature is available for digital channels only. For analog individual calls, see "Making a local call" on page 67.To make a call to one person rather than a group of people:1Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.)Channel 1Zone 11MenuCancel

Operating in conventional mode 65(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.)2Scroll to the person you want to call and press the PTT key to make the call immediately.3Alternatively, scroll to the person you want to call and press Select.The message Call...? briefly appears on the display. 4Press the PTT key to make the call.Understanding talkgroupsThis feature is available for digital channels only.A talkgroup is a collection of radio users with whom you want to have private conversations. For example, a state's public safety agencies could have the following talkgroups:■Local talkgroups—used by a specific agency to communicate within their own local agency. It may even be made up of a county of public safety offi-cers. ■Regional talkgroups—used by large state agen-cies that have regional divisions. ■Statewide talkgroups—used by an agency to com-municate with public safety members in another region. Statewide talkgroups, as their name sug-gests, enable public safety agencies to communi-cate with each other from one end of the state to the other. Individual call Car 2 Car 1SelectCancelCall...?Car 2MenuCancel

66 Operating in conventional mode■Special event talkgroups—may be used to man-age emergencies encompassing a large area, or even events such as visits by heads of state.Making a talkgroup callTo make a call to the currently selected talkgroup■Press the PTT key.Changing a talkgroup1Press Menu and select Talkgroups.(Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.)2Scroll through the list of talkgroups to the one you want and press Select.3Press the PTT key to make a call to the currently selected talkgroup.Talkgroups Talkgroup01 Talkgroup02SelectCancel

Operating in conventional mode 67Making a local callFor analog channels, each channel on your radio may have one or more local calls programmed. For digital radio-to-radio calls, see "Making an individual call" on page 64.Using the Main menu1Select the required channel.2Press Menu and select Local calls.3In the Local calls menu, scroll through the list of local calls until the call you want appears.4Press Send.The call details appear on the display, the LED glows red, and appears on the display.Using the Quick Access menu1Select the required channel.2Press one of the scroll keys or the left selection key to open the Local calls menu.3Scroll through the list of local calls until the call you want appears.4Press Send.The call details appear on the display, the LED glows red, and appears on the display.Dialing a local callThis feature is only available for radios with alphanumeric keys.To make a local call to another radio or group of radios:1Select the required channel.SelectBackMain menu Local calls Set status

68 Operating in conventional mode2Press Menu and select Dial radio call.Alternatively, your radio may be programmed so a local call can be dialed directly from the default display. In this case, you can start dialing the call without selecting the menu option.A series of X and S characters may appear, prompting you to dial over them.3Dial the number using the alphanumeric keys.Your radio may be programmed so you can dial group tones using the and keys. Dial to fill one X. Dial to fill the current X and all subsequent X characters in the current burst.4Press Send (if the Send option appears).The call details appear on the display, the LED glows red, and appears on the display.When the called party receives your call, the message Ack received may appear on the display.Connecting to a telephone networkFor analog channels, you may be able to use your radio to connect to a telephone network. This type of call is known as a DTMF patch call.To make a DTMF patch call, you may be able to either:■use a programmed function key■use the Main menu to dial the call■make a local call (see "Making a local call" on page 67),

Operating in conventional mode 69Using a function keyDepending on how DTMF patch calls are programmed, some or the following steps may not be necessary.1Select the required channel.2Press the function key programmed for DTMF patch call.Your radio may send tones to capture the line.3Press Send, or press the function key a second time, to send the preset number.You may hear telephone dialing and ringing tones.4Proceed with your call.5Press End, or give a long press on the function key, to end the call.Your radio may send tones to release the line.Using the Main menuThis feature is only available for radios with alphanumeric keys.To dial a DTMF patch call by using the Main menu:Depending on how DTMF patch calls are programmed, some or the following steps may not be necessary.1Select the required channel.2Press Menu and select Dial patch call.3Dial the required number using the alphanumeric keys.4Press Send.Your radio may send tones to capture the line.5Press Send to send the number dialed in step 3.You may hear telephone dialing and ringing tones.6Proceed with your call.

70 Operating in conventional mode7Once the call has finished, press End.Your radio may send tones to release the line.Making an emergency callFor information about making and ending emergency calls together with a explanation of how your radio behaves in emergency mode, see "About emergency calls" on page 120 and "Standard emergency mode" on page 122.Sending a status messageFor analog channels, your radio may be able to maintain a record of your current status. This status may be sent with outgoing calls programmed to contain status information. If the radio receiving your message has been programmed with the same status messages, it will decode and display your message. The message indicates your current activity or location, such as “en route” or “at lunch”.To change you current status:1Press Menu and select Set status.2In the Set status menu, scroll through the list of status messages until the message you want appears.3Press Select. The message Status updated appears on the display.SelectBackMain menu Set status Dial radio call

Operating in conventional mode 71Receiving callsWhen a call is received with valid signaling, the radio unmutes and you can hear the call.Identifying the talking party or callerYour radio may be programmed to display the name or radio ID of the talking party or caller.For digital calls, if the name of the talking party is in the call list, the radio will display the name of the talking party. If this name is not in the call list, only the radio ID is shown.Digital talkgroup calls will first display the name of the talkgroup. While a party is talking, the radio will also display the name or radio ID of the talking party.Analog calls may be programmed to broadcast the caller’s radio ID with the call.Turning digital caller ID on and offYour radio may be programmed to allow you to turn the talking party ID for digital calls on and off.1Press Menu and select Radio settings > Display settings > Talk party ID.2Scroll to either On (or Off) and press Select. (The current setting is highlighted.)The message Talking party ID activated (or deactivated) appears in the display.Call received Car 2MenuCar 2Talkgroup01MenuIncoming call12345Answer

72 Operating in conventional modeReceiving a two-tone callThis feature is available for analog channels only. Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received.■One long beep: a two-tone individual call has been received.■Two medium beeps: a two-tone group call has been received.■Three short beeps: a two-tone super group call has been received. A super-group call is addressed to all radios in the fleet.Press the PTT key and begin speaking.Overriding two-tone signalingYou can override two-tone signaling using a function key, if your radio is programmed in this way.■Press the function key to override two-tone signal-ing on a channel, and hear all two-tone calls.The message Ignore two-tone activated (or deactivated) appears on the display.

Operating in conventional mode 73Communicating directly with other radiosYou can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy.While repeater talkaround is active, all calls are made on your current channel’s receive frequency.Turning repeater talkaround on and offYou can turn repeater talkaround on and off using a function key, if your radio is programmed in this way. ■Press the function key to turn repeater talkaround on.The message Talkaround activated (or deactivated) appears and appears in the display.Repeater talkaround remains on until you press the function key again.

74 Operating in conventional modeChecking that the channel is clearMonitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel.For analog channels, this is so that you can check that the channel is clear before you make a call.Turning monitor on and off1Press Menu and select Radio settings > Functions > Monitor. (Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.)2Scroll to On (or Off) and press Select.While monitor is active, appears in the display.Using the radio in different repeater areasYour radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use.This channel is known as the ‘home’ channel, and may be the channel you make and receive calls on. While voting is active, appears on the display.Vote 1Menu

Operating in conventional mode 75Selecting a voting groupUsing the channel selectorYou can use the channel selector to select a preset voting group, if your radio is programmed in this way.■Rotate the channel selector to the group you want.Using a function keyTo use a function key to select a voting group:■Press the function key to select and activate a preset voting or scan group.Using the Main menuTo select a voting group using the Main menu: 1Press Menu and select Channels.2Scroll to the group you want and press Select.Suspending a channel from a voting groupYou may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group.To remove a channel from a voting group:1Wait until the radio has stopped on the channel that you want to remove from the voting group.2Press the function key programmed for nuisance delete.If the channel has been removed successfully, the message Channel nuisance deleted briefly appears on the display.Channels Vote 1 Channel 9SelectBack

76 Operating in conventional modeThe channel remains removed from the voting group until you either select another voting group or the radio is turned off and then on again.The function key programmed to activate a voting group may be programmed so that a short key press activates voting and a long key press activates nuisance delete.Hearing faint and noisy signalsThis feature is only applicable to analog channels. Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas.On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature to force the mute open.Turning squelch override on and off1Press Menu and select Radio settings > Functions > Squelch override. (Depending on how your radio is programmed, you may be able to press a function key to turn squelch override on and off.)2Scroll to On (or Off) and press Select.The message Squelch override activated (or deactivated) appears in the display.Channel nuisance deletedSquelchoverrideactivated

Operating in P25 trunking mode 776 Operating in P25 trunking modeThis section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls.This feature is controlled by a software license (SFE) and may not be available with your radio.The features described in this chapter are only available for radios configured for P25 trunking operation.This section covers:■About P25 trunking■Checking that the system is available■Making a talkgroup call■Receiving a talkgroup call■Making an individual call■Receiving an individual call■Emergency calls■Making a phone call■Unconnected calls■Failsoft mode operation■Dynamic regrouping

78 Operating in P25 trunking modeAbout P25 trunkingYour radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused.The trunking system allows several channels to be automatically shared by a number of radio users. These traffic channels are pooled and allocated, as required, for the duration of a call. As calls are completed, the traffic channels are returned to the pool, to be used for other calls. This system means reduced waiting times to make calls.Checking that the system is availableWhen you first switch to a talkgroup configured for P25 trunking, the radio attempts to access the network and register on a control channel.If registration is successful, the trunking system available icon appears in the display.Registration is unsuccessfulIf registration is not successful, does not appear, and the display shows No service.The radio may sound five beeps, followed by a repeating double beep. The double beep continues until registration is successful.Talkgroup 1Zone 11trunked system available icontalkgroup namezone or site nameMenuTalkgroup 1No serviceMenu

Operating in P25 trunking mode 79Service is lostIf access to the trunking system is lost, no longer appears, the bars in the RSSI icon disappear , and the display shows No service.The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep. The double beep continues until service is restored.Site trunking operationDuring normal trunking operation, your radio may roam between a number of sites. This behavior is transparent to you, unless there is a problem with a system controller. When this happens, the radio enters ‘site trunking’ mode, and you will only be able to communicate with users within a single site.While in site trunking mode, the display shows Site Trunking, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.When access to the zone controller is available again, your radio automatically returns to normal multi-site operation.P25 phase 1 features not supported in P25 phase 2If the user tries to use a P25 phase 1 feature which is not yet supported in P25 phase 2, the radio may show a system error.Talkgroup 1No serviceMenuSite TrunkingZone 11Menu

80 Operating in P25 trunking modeP25 phase 2 fallback modeIf there is a fault on the phase 2 network, operation may fall back to phase 1 mode.Failsoft operationYour radio may be programmed to enter ‘failsoft’ mode when service is lost due to failure of a trunking site controller. For information about failsoft mode, see "Failsoft mode operation" on page 87. Making a talkgroup callA talkgroup is a collection of radios on a trunking system. Trunked talkgroups are found in the Channels menu, along with conventional channels that may also be available for the currently selected zone.Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a trunked talkgroup.Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see "Unconnected calls" on page 86.To make a talkgroup call on a trunking system:1Select the required zone:■Press Menu and select Zones.■Scroll to the zone you want, and press Select.(Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the 3-way selector to select a zone.)Zones Zone 2 Zone 3SelectBack

Operating in P25 trunking mode 81Your radio now indicates the zone in which it is operating, either as a letter in the top right corner of the display, or as a zone name in the second line of the display.2Select the required talkgroup: ■Press Menu and select Channels.■Scroll to the talkgroup you want, and press Select.(Depending on how your radio is programmed, you may be able to press a function key, use your Quick Access menu or use the channel selector to select a talkgroup.)Your radio now indicates the currently selected talkgroup.3To call this talkgroup, hold the radio so that the microphone is about one inch (2.5 cm) from your mouth.4Press and hold the PTT key to transmit.5When you hear three short beeps, speak clearly into the microphone and release the PTT key when you have finished talking.Channel 1Zone 2 zone nameMenuzone represented as one or two lettersBChannels Talkgroup 2 Channel 1SelectBackTalkgroup 2Zone 2 talkgroup nameMenuB

82 Operating in P25 trunking modeWhile you are transmitting, the LED glows red and appears in the display.Receiving a talkgroup callTo hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see "Making a talkgroup call" on page 80, and for information about talkgroup scanning, see "Activating talkgroup scanning" on page 94.When you receive a call from a talkgroup, the radio displays the name or the identity of the talkgroup, and that of the calling radio.Making an individual callCaution In some situations, your call will not proceed. For an explanation of the radio behavior, see "Unconnected calls" on page 86.To make a call to one radio on a trunking system:1Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.)Depending on your radio model and how it is programmed, you may be able to dial the identity of the radio you want to call, press a function key or use your Quick Access menu to select an individual call.Talkgroup 2Zone 2MenuBCar 1Talkgroup 2MenuCanceltalkgroupcalling radioB

Operating in P25 trunking mode 832Scroll to the person you want to call and press Select or press the PTT key.The message Calling... briefly appears. 3When the called party accepts the call, you will hear three short beeps.4Once the called party has finished talking, press and hold the PTT key to transmit, speak clearly into the microphone, and release the PTT key when you have finished talking.Receiving an individual callWhen you receive a call from an individual radio, your radio displays the caller’s name or identity.The radio rings until the call is answered.Press the PTT key to accept the call, or Cancel to reject the call.Individual call Car 2 Car 1SelectCancelCalling...Car 2MenuCancelCall receivedCar 1MenuCancel

84 Operating in P25 trunking modeEmergency callsIn an emergency, you can summon help by sending an emergency call. When an emergency call is initiated, the radio enters ‘emergency mode’. For more information on emergency mode, see "Standard emergency mode" on page 122.Making an emergency callYou can make an emergency call using the emergency function key (function key 1).■Press the function or emergency key to activate emergency mode.The message Emergency mode appears and the radio sounds three short beeps, rising in pitch. Receiving an emergency callWhen you receive an emergency call, your radio displays the caller’s name or identity and sounds a long beep.Emergency modeMenuEmergency callCar 1Menu

Operating in P25 trunking mode 85Making a phone callThis feature is only available for radios with alphanumeric keys.You may be able to use your radio to connect to a telephone network and make a phone call.Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see "Unconnected calls" on page 86.To make a phone call on a trunking system:1Press Menu and select Phone call. (The phone call you last dialed appears in the display.)(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to open the Phone Call menu.)2Scroll to the number or person you want to call, or dial the required number using the alphanumeric keys.3Press Select or the PTT key.Call progress will be indicated by “ring” or “busy” tones as for a standard telephone call.4When the call is answered, proceed with your conversation.5At the completion of the call, or if the dialed number is busy or does not answer, press the End left selection key.123455SelectCancel

86 Operating in P25 trunking modeUnconnected callsIf your call is not connected, the way your radio behaves is explained in the following table.Radio behavior ExplanationThe system is too busy to process your talkgroup or individual call. The radio sounds three short beeps.The system is now available to process your talkgroup or individual call. The radio sounds five beeps, followed by a repeating double beep.You have selected a talkgroup that does not currently exist on the system. Your display shows that you have lost service and no longer appears.See "Service is lost" on page 79. The radio sounds two short beeps.You have attempted to make an individual call to a radio that does not currently exist on the system.You have attempted to make an individual or phone call, but you are not authorized to do this. The radio sounds two short beeps.Your individual or phone call has been rejected or is unanswered.SystemqueuedBusy channel now freeTalkgroup 1No serviceMenuNo answerNo answer

Operating in P25 trunking mode 87Failsoft mode operationIf your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft.Radio-based failsoftWhen you lose access to the trunking system, no longer appears, the bars in the RSSI icon disappear , and the display shows No service.After a short time, your radio switches to a programmed conventional communications channel.The radio remains on that channel until you select a trunked talkgroup with access to the trunking system.Infrastructure failsoftYour radio receives a message from the trunking infrastructure to say that the trunking system is now operating in failsoft mode. While in failsoft mode, the display shows Failsoft, and the radio sounds a repeating double beep. The double beep continues until normal service is restored.Talkgroup 1No serviceMenuChannel 1Zone 11MenuFailsoftZone 11Menu

88 Operating in P25 trunking modeYou may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.Dynamic regroupingThe dynamic regrouping feature allows you to send a dynamic regrouping request to your dispatcher. Your dispatcher can then reassign your radio to a special communications group.Caution While you are operating on this group, normal channel selection may be disabled.To send a dynamic regrouping request:■Press Menu and select Trunking > Dyn Regrouping.When you press Select, a message appears in the display.If the request is successful, an acknowledgement message is displayed.Sendingdynamic regroup rqstCancelAck receivedOK

Scanning 897ScanningThis section explains the different types of scanning that may be available on your radio, and also how to view and edit scan group members.This section covers:■About scanning■Activating standard scanning■Activating background scanning■Activating in-zone scanning■Activating talkgroup scanning■Making a call while scanning■Suspending a channel from a scan group■Editing a scan group

90 ScanningAbout scanningThe scan feature is used to monitor groups of channels or talkgroups for activity of interest. This means that you are able to operate across multiple channels or talkgroups at the same time. For example, you may need to monitor your own conventional dispatch channel as well as other local area channels, such as a local sheriff and highway patrol channel.Members of a scan group may be conventional channels (P25 or analog), trunked talkgroups, and vote groups, depending of the type of scan group. When scanning is active, the radio searches through member channels for activity. If activity is found, the radio remains on that channel or talkgroup, so that you can hear the activity, and respond if necessary. Once the activity has finished, the radio begins searching again.Some channels or talkgroups, known as ‘priority’ channels or talkgroups, are scanned more often that others in the scan group. Calls from priority channels or talkgroups take precedence over those from non-priority group members.While the radio is scanning for activity, the animated icon appears on the display.When the radio stops on a channel or talkgroup where there is activity, the icon flashes.In a background or talkgroup scan group, a scanning icon with a tick ( ) indicates that the selected channel or talkgroup is a member of the scan group.The four types of scanning that may be available on your radio are:■standard scanning (P25 conventional and analog channels)Talkgroup 2Zone 1MenuAd. book

Scanning 91■background scanning (P25 conventional and ana-log channels, and may include some voting groups)■in-zone scanning (P25 conventional and analog channels, and P25 trunked talkgroups)■talkgroup scanning (P25 trunked talkgroups, and may include some P25 conventional and analog channels,).For information about viewing and editing scan group membership, see "Editing a scan group" on page 96.Activating standard scanningA standard scan group scans conventional channels (P25 and analog) from across zones, and can also scan one or two voting groups. A standard scan group appears and behaves on the radio like a separate channel, and all standard scan groups are included in the channel list. Standard scanning is activated when you select a standard scan group. To select a standard scan group:1Press Menu and select Channels.(Depending on how your radio is programmed, you may be able to press a function key or use the channel selector or Quick Access menu to select channels.)2Scroll to the group you want and press Select.Channels Scan 1 Channel 9SelectBack

92 ScanningActivating background scanningA background scan group scans the group members, as well as the current channel selected on the radio. The group member channels can include conventional channels (P25 or analog) across zones, and can also include one or two voting groups. Background scanning provides more flexibility than standard scanning, as the radio user can select a current channel to operate on, while still monitoring permanent group members for activity.To turn background scanning on:■Press Menu and select Radio settings > Functions > Scanning, or press the function key programmed for background scanning.Background scanning remains on until you either press the function key again, or select a standard, in-zone or talkgroup scan group.Changing the background scan group assigned to the function key1Press Menu and select Radio settings > Functions > Set scan key. 2Scroll through the list of background scan groups available and press Select. When you next turn on background scanning, this is the scan group that is activated.

Scanning 93Activating in-zone scanningAn in-zone scan group scans the first 50 conventional channels (P25 or analog) or trunked talkgroups from the currently-selected zone. If you change zones, the radio stops scanning the previous zone’s channels and automatically starts scanning channels from the new zone.In-zone scanning is useful when scanning conventional channels and trunked talkgroups from within the selected zone, and zones are used to separate different geographic regions or work roles. As you change to a new region or role, you can change to another zone and the radio will automatically start scanning channels or talkgroups in the new zone, with no further action required.To turn in-zone scanning on:■Press Menu and select Radio settings > Functions > Scanning, or press the function key programmed for in-zone scanning.In-zone scanning remains on until you either press the function key again, or select a standard, background or talkgroup scan group.

94 ScanningActivating talkgroup scanningTalkgroup scanning monitors calls from multiple trunked talkgroups, and up to five additional conventional channels (P25 or analog), from across zones. If conventional channels are included as group members, your radio will briefly leave the trunking control channel to scan these channels at regular intervals.Warning If a talkgroup scan group contains P25 or analog conventional channels, scanning needs to exit trunk mode briefly to scan the conventional channels. This may result in delayed or even missed calls!Talkgroup scanning is useful if you need to operate across multiple trunked talkgroups. When talkgroup scanning is activated, the currently-selected talkgroup or channel is temporarily included in the scan group. If you change zones, the radio continues to monitor group members as well as the currently selected talkgroup or channel from the new zone.To turn talkgroup scanning on:■Press Menu and select Radio settings > Functions > Scanning, or press the function key programmed for talkgroup scanning.Talkgroup scanning remains on until you either press the function key again, or select a standard, background or in-zone scan group.

Scanning 95Making a call while scanningIf you want to make a call while your radio is scanning:1Press the PTT key to transmit.If the icon is flashing, your radio calls the currently selected channel.If there has been no recent activity on the channel (the icon is not flashing), then the channel that is called depends on the way your radio has been programmed.The possible options are:■your radio calls a predetermined channel e.g. your dispatcher■your radio calls the channel where activity was last detected■your radio calls the last free channel.2When the called party responds, proceed with your conversation.Suspending a channel from a scan groupIf a group member is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete the group member. When the scan group is next selected, or after the radio has been turned off and then on, the deleted member is again part of the scan group. To temporarily remove a captured group member from the scan group:■Press the function key programmed for nuisance delete.

96 ScanningIf the channel has been removed successfully, the message Channel nuisance deleted appears in the display.The function key programmed to activate scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete.Editing a scan groupSelecting a group to edit1Press Menu and select Radio settings > Functions > Advanced > Edit groups.(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select the Edit Groups menu.)The Edit Groups menu lists all scan groups programmed for your radio.2Scroll to the group that you want to view or edit, press Select.3In the Edit Group menu, select from the following options:Channel nuisance deletedRadio settings Edit groups ScanningSelectBackEdit groups C:Group 1 D:Group 2SelectBack

Scanning 97■Group members: shows the current members of a group, and may also show the designated transmit channel and priority channels.■Add or Delete channel: adds or deletes member channels of a group.■Change tx: changes the group’s transmit channel.■Change P1 or P2: changes the group’s first or second priority channel.Icons and messagesThe following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels.Icon MeaningThis channel is used to transmit on when there has been no recent activity. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s first priority channel. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s second priority channel. You cannot delete this channel (it will not appear under Delete channel).There is more than one instance of this channel in the group (the channel will be scanned more often). If you delete this channel, the radio will attempt to delete all instances of the channel.

98 ScanningViewing group membership1In the Radio settings menu, select Edit groups and select a scan group. Press Select.2In the Edit Group menu, select Group members and press Select.3Scroll through the list of group members. The names of the group members may be shortened.4The information that may appear is explained in the example below.Adding a channel to a group1In the Radio settings menu, select Edit groups and select a scan group. Press Select.2In the Edit Group menu, select Add channel and press Select.A list of channels that are not group members appears.3Select the channel you want to add and press OK.Edit group Group members Add channelSelectBackGroup members A:Channel 1 A:Channel 2transmit channelchannel namezone SelectBackpriority 1 channelAdd channel C:Channel 5 C:Channel 6OKBack

Scanning 99For all types of scanning except standard scanning, if your radio is programmed to use the scroll keys to scroll through a list of channels and also has a function key programmed to Nuisance Delete, you can permanently add or delete a channel to the active group by scrolling to the channel and pressing the Nuisance Delete function key.Deleting a channel from a groupYou cannot delete the priority 1 channel using the Delete Channel menu.1In the Radio settings menu, select Edit groups and select a scan group. Press Select.2In the Edit Group menu, select Delete channel and press Select.A list of group members that are able to be deleted appears.3Select the channel you want to delete and press OK.For all types of scanning except standard scanning, if your radio is programmed to use the scroll keys to scroll through a list of channels and also has a function key programmed to Nuisance Delete, you can permanently add or delete a channel to the active group by scrolling to the channel and pressing the Nuisance Delete function key.Delete channel C:Channel 3 C:Channel 4OKBack

100 ScanningChanging a group’s transmit channelYou can change the group’s transmit channel only if it has been pre-programmed.1In the Radio settings menu, select Edit groups and select a scan group. Press Select.2In the Edit Group menu, select Change tx and press Select.The current transmit channel is identified by the icon beside the channel name.3Select the new transmit channel and press OK.The transmit channel remains changed even after the radio is turned off.Changing a group’s first or second priority channel1In the Radio settings menu, select Edit groups and select a scan group. Press Select.2In the Edit Group menu, select Change P1 or Change P2 and press Select.The current priority channels are identified by the or icons beside the channel names.3Select the new priority 1 or priority 2 channel and press OK.Change tx C:Channel 1 C:Channel 2OKBackChange P1 A:Channel 1 A:Channel 2OKBack

P25 services 1018 P25 servicesThis section describes the P25 services that may be available on your radio.This feature is controlled by a software license (SFE) and may not be available with your radio.This section covers:■Messages■Status update■Status request■Call alert■Radio check■Radio unit monitor■Radio inhibit and uninhibit

102 P25 servicesMessagesYou may be able to send short messages to another radio user. These messages are defined at programming time.If you are on a P25 trunk channel, you can send a message to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send a message to any other radio on the same conventional channel.The radio to whom you are sending the message must have the same message programmed in order to read and display your message.Sending a messageYou may be able to send your message to a predetermined person or to the dispatcher administering the current talkgroup, or to a person of your choice.Sending a message to a predetermined person or talkgroup administrator1Press Menu and select Services > Messages.2Select the message you want from the list.3Press Select.A message showing the destination appears in the display.Messages En route At sceneSelectCancelSending message to current groupCancel

P25 services 103The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the call alert page.Sending a message to a person of your choice1Press Menu and select Services > Messages. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select messages.)2Select the message you want from the message list.3Press Select.4Select the message recipient from the list and press Send.A message showing the destination briefly appears in the display.The LED glows red and a message may be displayed to advise you whether the message has been sent successfully or not.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Messages En route At sceneSelectCancelSend message Car 2 Car 3SendCancelSending message to Car 2Cancel

104 P25 servicesStatus updateYou can inform another radio user of your current status by sending them a status update, for example, ‘At scene’. You may be able to send the status update to a predetermined person or talkgroup, or to a person of your choice.If you are on a P25 trunk channel, you can send your status to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send your status to any other radio on the same conventional channel.When you send a status message, you are also setting your status, which the dispatcher may be able to check by ‘interrogating’ your radio. You can change your status at any time by selecting another status message and sending it. See "Status request" on page 105.To send a status update:1Press Menu and select Services > Status update. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select status update.)2Select the status message you want from the list.3Press Send or Select.A message showing the destination appears in the display. Status update On site At lunchSelectCancelSending status to current groupCancel

P25 services 105The LED glows red and a message may be displayed to advise you whether the status update has been sent successfully or not.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Status requestThis feature is only available on P25 conventional channels.You can find out what another radio user is currently doing by asking their radio to send you a status update.To send a status request:1Press Menu and select Services > Status request.2Select the status request recipient from the list.3Press Send to.A message showing the destination appears in the display.The LED glows red briefly. If the request was successful, a message showing the status appears in the display.Status request Car 2 Car 3Send toCancelSending sts rqst to Car 2CancelStatus rx’d At lunch Car 2Cancel

106 P25 servicesIf an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Call alertYou can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient.If you are on a P25 trunk channel, you can send a call alert to any other radio on a trunk channel on the same network. If you are on a P25 conventional channel, you can send a call alert to any other radio on the same conventional channel.To send a call alert page:1Press Menu and select Services > Call alert.2Select the radio you want to page.3Press Send to.A message appears in the display.The LED glows red and a message may be displayed to advise you whether the call alert has been sent successfully or not.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Call alert Richard JohnSend toCancelSending page to RichardCancel

P25 services 107Answering a call alert pageIf you receive a call alert page from another radio user, the message Page rx’d from... briefly appears in the display.Select Call to return the page or No to delete it. If you miss the call alert page, the identity of the caller may be saved in your recent calls list.Radio checkThis feature is only available on P25 conventional channels.If you want to find out whether a particular radio is available on the system, you can use the radio check feature. This sends a radio check message to the radio unit you have specified.1Press Menu and select Services > Radio check.2Scroll to the radio you want to check.3Press Send to.The LED glows red and a message showing the destination appears in the display.If the radio is available on the system, an acknowledgement message is displayed.Radio check Car 2 Car 3Send toCancelSending radio chk to Car 2CancelAck receivedOK

108 P25 servicesIf an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Radio unit monitorThis feature is controlled by a software license (SFE) and may not be available with your radio. This software license is only required for the radio that sends the radio unit monitor request. The receiving radio does not need the software license.This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.The radio unit monitor feature can be used when you are concerned about the safety of a radio user on your system. When you send a radio-unit monitor request to a radio, it calls you back without giving any indication that it is making a call. You can hear any activity near the radio for up to 20 seconds.Sending a radio unit monitor request1Press Menu and select Services > Radio monitor.2Scroll to the radio you want to monitor.3Press Send to. The LED glows red and a message appears in the display.Radio monitor Car 2 Car 3Send toCancelSending R.U.M to Car 2Cancel

P25 services 109If the other radio has received your request, it will now call you, so that you can monitor activity near the radio.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Radio inhibit and uninhibitWarning When your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.This feature is only available for digital channels operating in conventional mode, and for radios configured for dispatcher operation.If you want to make another radio on the system inoperable, you can use the radio inhibit feature. This feature is also known as ‘stun’. To the user of the inhibited radio, it appears as though the radio has turned off. The radio remains inoperable even if it is turned off and then on again.The radio cannot return to operation until it receives an uninhibit request. This is also known as ‘revive’.Sending a radio inhibit request1Press Menu and select Services > Radio inhibit.2Scroll to the radio you wish to make inoperable.3Press Send to. Call receivedCar 2MenuRadio inhibit Car 2 Car 3Send toCancel

110 P25 servicesThe LED glows red and a message appears in the display.If the radio has been successfully immobilized, an acknowledgement message is displayed.Sending a radio uninhibit request1Press Menu and select Services > Radio uninhibit.2Scroll to the radio you wish to make operable.3Press Send to.The LED glows red and a message appears in the display.If the radio has been successfully returned to operation, an acknowledgement message is displayed.If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.Sending inhibit to Car 2CancelAck receivedOKRadio uninhibit Car 2 Car 3Send toCancelSending uninhibit to Car 2CancelAck receivedOK

Location services 1119 Location servicesThis section explains how to use the location services that may be available on your radio.This feature is controlled by a software license (SFE) and may not be available with your radio.This section covers:■About location information■About location statuses■Viewing location information■Sending location information■Receiving and logging location information■Accessing logged location information

112 Location servicesAbout location informationWhile you may be able to view your location information on analog channels, sending location information is only available for digital channels.If your radio is connected to the receiver of a satellite navigation system, you can view location information such as latitude and longitude, true course, speed, and coordinated universal time. Your radio can also display universal transverse mercator (UTM) information such as the UTM zone, and northing and easting coordinates.Your radio may also be set up to send or receive and log location information.About location statusesIn the Own location screen, location status information appears at the top right of the display. ■Trk: the receiver is displaying up-to-date satellite information.■stored: the receiver is having trouble connecting to satellites and the radio is displaying stored information that may not be current.■no cnx: the radio has lost serial communications with the receiver.Your radio configuration may include the Send option. This option is a digital feature, and is only available on digital channels.Zone: 55 TrkEasting: 321025Northing: 5812578SendExitlocation status information

Location services 113Viewing location information1Press Menu and select Location Svs > Own location.(Depending on how your radio is programmed, you may be able to press a function key to access the Own location menu.)Location information is now shown in the display, if it is available.Your radio may be programmed to show any of these displays, in any order.Immediately after the radio is turned on, location reporting is set to all zeros, until the first satellite fix is achieved.2Use the scroll keys to scroll though the Own location displays.Zone: 59 Trk Easting: 321025 Northing: 5812578Exit■Zone: UTM zone number■Easting and Northing: Raw Universal Transverse Mercator (UTM) Cartesian coordinatesLocation TrkS 43°29'00.0'' E 172°33'05.0''Exit■Latitude and longitude in degrees, minutes and decimal secondsLocation Trk S 43°29.000'' E 172°33.083''Exit■Latitude and longitude in degrees, minutes and decimal minutes (to three decimal places)Location TrkS 43.488326°E 172.563255°Exit■Latitude and longitude in decimal degreesLocation TrkCourse: 010° Speed: 045 km/hExit■The radio’s current course and speed

114 Location services3Press Exit to exit the location display.In certain situations, your radio may automatically exit the location display.Sending location informationThis feature is controlled by a software license (SFE) and may not be available with your radio. To send location information, you can:■press the PTT key,■use a function key, or■use the radio menu.Using the PTT keyYour radio may be configured to send location information each time you press or release the PTT key. This feature can be turned on or off using the Send On PTT menu, and may be active when the radio is first turned on.To turn ‘Send on PTT’ off or on:Location Trk UTC time: 23:36:20Exit■UTC: Coordinated Universal Time 24 hour clockLocation Trk Altitude: 34mExit■The radio’s altitude in metres above or below mean sea levelMGA: Trk Zone: 29N PJ264837Exit■MGA: Map Grid of Australia coordinate system■Zone: UTM zone number■PJ: The grid square■264837: Easting and Northing to the nearest 100 mMGRS: Trk 59G PM 26406 83789Exit■MGRS: Military Grid Reference System■59G: UTM zone and band■PM: The grid square■26406 83789: Easting and Northing to the nearest 1 m

Location services 1151Press Menu and select Location Svs > Send on PTT.2Scroll to Off (or On) and press Select. (The current setting is highlighted.)Using a function keyYou may be able to use a function key to manually send your location to either all radios on the channel, or to your dispatcher (depending on how your radio is programmed).1Press the function key programmed for Own Location.(Alternatively, press Menu and select Location Svs > Own location.)The current location of the radio appears on the display.2Press Send.The message Location sent briefly appears in the display.Location Svs Send Logs Send on PTTSelectBackSend on PTT Off OnSelectBackSendExitZone: 55 TrkEasting: 321025Northing: 5812578Locationsent

116 Location servicesReceiving and logging location informationThis feature is controlled by a software license (SFE) and may not be available with your radio. When your radio receives location information, the display shows Location, along with the digital ‘alias’ of the sending radio. If the radio alias is not available, the radio ID appears. The location information can then be viewed and logged. The most recent location details of up to 10 radios will be available, until the radio is turned off.Updated information from a previously logged radio is automatically stored by your radio, without first being viewed.To display and log the received location of a radio:1Press View. The location information appears in the display.2Press Add to add the radio to your Team Locations.The message Terminal added briefly appears on the display.LocationCar 1 radio sending the location informationViewBackLocationCar 1 radio sending the location informationViewBackAddCancelZone: 55 validEasting: 321025Northing: 5812578

Location services 117Radios can also be added to Team Locations by pressing Menu, selecting Location Svs > Team Locations, pressing Options and selecting Add; then select whether to add a radio from the Recent talkers list, or by entering a Dialed number.Accessing logged location informationThis feature is controlled by a software license (SFE) and may not be available with your radio. Accessing Team LocationsYou can use the Team Locations menu option to display the latest location information received by added devices. To view a radio’s logged location information:1Press Menu and select Location Svs > Team Locations.2Scroll to the radio you want and press Options.3Select View.The latest location information available for that radio appears.4Use the up and down scroll keys to view the location display options that have been configured.Team Locations Car 1 Car 2OptionsBackOptions View AddSelectBackBackZone: 55 validEasting: 321025Northing: 5812578

118 Location servicesSelect Delete from the Options menu to remove the location information for the radio, and stop logging it.Accessing Recent LocationsThe latest location data received, including Team Locations, can be viewed using the Recent Contacts menu option. Up to 10 entries will be available. To view the Recent Contacts information:1Press Menu and select Location Svs > Recent Contacts.2Scroll down to the contact you want and press View.The latest location information available for that radio appears.3Use the up and down scroll keys to view the location display options that have been configured.Recent Contacts Truck 3 Car 1ViewBackBackZone: 31 validEasting: 213021Northing: 4732679BackLocation validID: 42365Age: 1hr 27m 01s

Emergency operation 11910 Emergency operationThis section describes how to make different types of emergency calls.This section covers:■About emergency calls■Making a priority call■Standard emergency mode■About manual emergency operation■Accessing emergency location information■Loneworker monitoring

120 Emergency operationAbout emergency callsWarning When emergency mode is activated, your encryption keys may be automatically deleted from your radio.In an emergency you can summon help by sending an emergency call. There are three types of emergency calls:Call type ExplanationPriority call (Digital channels only.) An emergency alert is automatically sent to the current talkgroup. Calls made when the priority call feature is turned on are flagged as ‘emergency’ calls. For further information see "Making a priority call" on page 121.Standard emergency callWhen an emergency call is initiated, the radio enters ‘emergency mode’. For further information see "Standard emergency mode" on page 122.Manual emergency call(Digital channels only.) Emergency is activated and your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and location. For further information see "About manual emergency operation" on page 123.

Emergency operation 121Making a priority callThis feature is available for digital channels only.When you turn the priority call feature on, the radio automatically sends an emergency alert (message) to the current talkgroup. Any calls you make while the priority call feature is turned on are flagged as emergency calls.To turn the priority call feature on and off:1Press Menu and select Priority call. (Depending on how your radio is programmed, you may be able to press a function key to turn priority call on and off.)2Scroll to On (or Off) and press Select.Priority call On OffSelectBack

122 Emergency operationStandard emergency modeWhen you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way.When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel.Warning The way your radio behaves in emergency mode depends on how your radio is programmed.For further information on what your radio may do in emergency mode, see "What happens during an emergency call?" on page 122.What happens during an emergency call?The exact way your radio behaves when it enters emergency mode depends on how your radio is programmed. The main phases for emergency modes are summarized below. The length of each phase is determined when the radio is programmed.When the emergency key is pressed:Digital channels: the radio continually sends emergency alerts to the dispatcher until a response is received. Details of your location may also be sent (if this feature is available for your radio).The radio alternately transmits and receives so the dispatcher can hear what is happening in the vicinity of your radio.(Emergencies end once this phase is complete or when you end emergency mode.)bc

Emergency operation 123Activating emergency modeYou can activate emergency mode using the emergency function key.1Long press the function or emergency key to activate emergency mode.‘Emergency mode’ appears in the display.One or more emergency calls are sent to your dispatcher or another predetermined radio user. During emergency mode, the radio will behave as described in "What happens during an emergency call?" on page 122.2Turn the radio off and on again to end emergency mode. The radio returns to normal operation.About manual emergency operationThis feature is available for digital channels only.When you press the emergency key, your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and location.While the emergency call is active, the emergency information is sent out periodically, until either you or another member of your group end the emergency call.You are still able to make and receive voice calls while emergency information is being sent, but your radio does not display caller details.Emergency mode

124 Emergency operationMaking a manual emergency callWarning You will not be able to make a voice call on the channel until the 3-second emergency alarm has finished.1Press and hold the emergency key for longer than three seconds.The radio gives three short beeps, rising in pitch. Emergency appears in the display, and remains until the manual emergency call is canceled.If you receive an acknowledgement from another radio in your group, the manual emergency call is canceled, and the message Emergency Acked briefly appears in the display.This feature is controlled by a software license (SFE) and may not be available with your radio.Receiving a manual emergency callWhen your radio receives a manual emergency call, Emergency appears in the display, along with the identity of the radio that initiated the emergency call.A loud repeating emergency alarm sounds for three seconds. If location information has been sent, Location appears in the display.EmergencyMenuEmergencyAckedNWME42T1 alias of acknowledging radioEmergencyNWBE22M1MenuLocationradio in emergencylocation information available

Emergency operation 125Canceling a manual emergency callIf the emergency situation has been resolved, the manual emergency call can be canceled either by you or another member of your group.Canceling an emergency call you have made■Press and hold the emergency key for longer than three seconds.The message Emergency canceled appears in the display.Your radio now returns to the channel that it was operating on prior to the emergency call.Canceling a manual emergency call you have receivedWhen you have received a duress emergency call, the Emergency menu always moves to the top of the menu list. In the Emergency Menu, you can manually acknowledge the duress emergency call. This acknowledgement cancels the call.1Press Menu and select Emergency > Acknowledge.The name of the radio that initiated the emergency call appears in the display.2Press Send to cancel the manual emergency call from that number.Emergency canceledEmergency Acknowledge Last storedSelectBackAcknowledgeNWBE22M1SendBack

126 Emergency operationThe message Emergency ack. sent briefly appears in the display.Accessing emergency location informationIf Location appears in the display, above the left selection key, you can display the current location of the radio that has sent a manual emergency call. The last location of the radio will still be available even if the radio is turned off and then on again.To access the location information, either press Location or use the Last Stored menu.Using the Location menu1Press Location to display the current location of the radio.2Use the scroll keys to view more location information.3Press Exit to return to the previous display.Emergency ack. sentEmergencyNWBE22M1MenuLocationZone: 59 valid Easting: 321025 Northing: 5812578MenuExitEmergency valid S 37°49'00.0" E 144°58'00.0"MenuExit

Emergency operation 127Using the Last stored menu1Press Menu and select Emergency > Last stored to display the current location of the radio.2Use the scroll keys to view more location information.3Press Exit to return to the previous display.Loneworker monitoringLoneworker monitoring is a safety feature for people who work alone. Loneworker monitoring may be programmed to be on or off at all times, or can be switched on and off by the user using a programmed function key or the menu.A loneworker alarm is activated if for a predetermined period of time:■the radio has been tilted by more than 60 degrees (man down)■the radio has not moved■there has been no user activityYour radio may be programmed to respond to a combination of these events.When the predetermined time has expired, an audible warning is given and you have a predetermined time to respond to the loneworker situation.If you are unable to respond, the radio either enters emergency mode or (in trunked mode) sends a status update to a predetermined person or talkgroup.Emergency Last stored AcknowledgeSelectBack Zone: 55 valid Easting: 321025 Northing: 5812578MenuExitStored valid S 37°49'00.0" E 144°58'00.0"MenuExit

128 Emergency operationActivating loneworker monitoring1Press Menu and select Radio Settings > Extra features > Loneworker. (Depending on how your radio is programmed, you may be able to press a function key to turn loneworker monitoring on and off.)2In the Loneworker menu, choose On.A vertical scroll bar on the right-hand side of the display indicates the remaining activity timeout.Responding to a loneworker alarmYou hear a beep indicating that the radio is expecting a response from you to acknowledge that you are safe. The message Loneworker awaiting and a horizontal scroll bar appear indicating the remaining time until an emergency action is triggered.■Press any key.■If using the man down feature, restore the radio to an upright position.Otherwise the radio will activate emergency mode or (in trunked mode) send a status update. SelectBackExtra features LoneworkerChannel 12Zone 11Menuremaining activity timeoutLoneworker awaiting

Encryption 12911 EncryptionThis section describes how to use encryption to make your communications completely private.This feature is controlled by a software license (SFE) and may not be available with your radio.This section covers:■About encryption■Encrypting calls■Making an encrypted call■Receiving an encrypted call■Changing the radio’s encryption key■Removing encryption keys from the radio■Updating encryption keys over-the-air

130 EncryptionAbout encryptionThe encryption feature is available for digital and dual-mode channels only.To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call.About the proper key detect featureYour radio may be programmed with ‘proper key detect’. This means that you can only hear an encrypted call if the key used to encrypt the incoming call matches the key used to encrypt your outgoing calls on that channel.Note that encryption does not need to be turned ‘on’ for the radio to unmute.For example, you are encrypting your outgoing calls using encryption key 7. Although key 1 and key 2 are also stored in your radio, your radio has been programmed so that it will only unmute for incoming calls encrypted using key 7.Encrypting callsYour radio may be able to turn encryption on and off. While encryption is on, your outgoing calls are encrypted on channels programmed for encryption, and the encryption icon remains in the display.This setting only affects outgoing calls. Incoming calls will still be decoded by your radio so long as the key required to decode the call is stored in your radio.

Encryption 131To turn encryption on or off:1Press Menu and select Security > Encryption. (Depending on how your radio is programmed, you may be able to press a function key to turn encryption on and off.)2Scroll to On (or Off) and press Select.The message Encryption activated (or deactivated) appears in the display.Using the 3-way selectorTo turn encryption on and off using the 3-way selector:1Rotate the 3-way selector to either position A or B to turn encryption on.The message Encryption activated briefly appears in the display.2Rotate the 3-way selector to position C to turn encryption off.The message Encryption deactivated briefly appears in the display.Making an encrypted call1Select the channel or group you wish to call.2Check that encryption is on ( is showing in the display).3Press and hold the PTT key to transmit.Encryption On OffSelectBack

132 EncryptionThe name of the encryption key that your radio is using for the transmission may briefly appear in the display.While you are transmitting, the LED glows red and appears in the display.Receiving an encrypted callWhen you receive an encrypted call, your radio unmutes and you can hear clear speech, so long as the key required to decode the call is stored in your radio.The name of the encryption key used to encrypt the incoming call may briefly appear in the display, below the name of the caller.If the key required to decode the call is not stored in your radio, then your radio remains muted.Your radio may also remain muted if the currently selected channel has ‘proper key detect’ programmed.Changing the radio’s encryption keyYou may be able to use the Change All menu to change the encryption key that encrypts your outgoing calls. You can then use the Preset Keys menu to change the encryption keys back to the default encryption key for each channel.Channel 8Key 7MenuChannel 7Key 2Menu

Encryption 133Warning Once you change the encryption key, it may also automatically update the encryption keys used to encrypt calls on other channels.Changing the transmit encryption key1Press Menu and select Security > Change all.2Scroll to the key you want and press Select.The message Global key selected briefly appears in the display.Changing the transmit encryption key back to the default setting1Press Menu and select Security > Preset keys.The message Select preset keys? appears in the display.2Press OK and the message Preset keys selected briefly appears in the display.Changing the encryption keysetIt may be possible for you to change the encryption data associated with the encryption keys loaded in your radio.1Menu and select Security and select Security > Change keyset.Change all Key 2 Key 1SelectBackSecurity Preset keys Change allSelectBack

134 Encryption2Scroll to 01 or 02 and press Select.The message Keyset selected briefly appears in the display.Removing encryption keys from the radioIt may be possible for you to delete encryption keys from your radio.Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.Deleting an encryption key1Press Menu and select Security > Advanced > Zeroize key.2Scroll to the key you want and press Select.The message Single key zeroized briefly appears in the display.Deleting all encryption keys1Press Menu and select Security > Advanced > Zeroize all. The message Zeroize all keys? appears in the display.2Press OK and the message All keys zeroized briefly appears in the display and no longer appears.Change keyset 01 02SelectCancel

Encryption 135Updating encryption keys over-the-airYou may be able to update your encryption keys using over-the-air-rekeying (OTAR). This feature is controlled by a software license (SFE) and may not be available with your radio.This feature is only available for digital channels operating in conventional mode.■Press Menu and select Security > Rekey request.The message Rekey request ack appears in the display. If there is no response to the rekey request, the message Rekey request timeout appears.

136 Customizing radio settings12 Customizing radio settingsThis section describes the ways in which you can customize your radio.This section covers:■Extending battery life on a shift■Changing the volume of all audible indicators■Changing the volume of keypress tones■Changing to quiet operation■Changing to silent operation■Turning on backlighting■Adjusting the display contrast

Customizing radio settings 137Extending battery life on a shiftYou can reduce the power consumption of your radio (and thereby extend the life of the battery during a shift) in the following ways:■Transmit at low power (if your radio is not already configured to do this).■Ensure that backlighting automatically turns off when no radio activity is detected (see "Turning on backlighting" on page 140).Turning low power transmit on or offIf you are using your radio in conditions where signal strength is high, you can extend the shift life of your battery by transmitting at low power.When low power transmit is turned on, appears in the display and calls are made at low power rather than at the programmed power setting.To turn low power transmit on or off for all channels:1Press Menu and select Radio settings > Functions > Low power tx.(Depending on how your radio is programmed, you may be able to press a function key to turn low power transmit on or off.)2Scroll to On (or Off) and press Select. (The current setting is highlighted.)The message Low power tx activated (or deactivated) appears in the display.SelectBackLow power tx Off On

138 Customizing radio settingsChanging the volume of all audible indicatorsYou can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones:1Press Menu and select Radio settings > Alert settings > Indicator level.(Depending on how your radio is programmed, you may be able to press a function key to change the level of indicators.)2Scroll to High (or Low) and press Select.Changing the volume of keypress tonesWhenever you press the radio keys, the keypress tones give you an audible indication as to whether or not your action is allowed. A short, medium-pitched beep indicates that an action is allowed. A long, low-pitched beep indicates that the action is not allowed.To change the volume of your radio’s keypress tones:1Press Menu and select Radio settings > Alert settings > Keypress tones.2Scroll to either Off, Low or High and press Select.SelectBackAlert settings Indicator level Keypress tonesSelectBackAlert settings Keypress tones Quiet operation

Customizing radio settings 139Changing to quiet operationWhen quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signaling tones and warning tones all remain audible.To turn quiet operation on or off:1Press Menu and select Radio settings > Alert settings > Quiet operation.(Depending on how your radio is programmed, you may be able to press a function key to toggle quiet operation on and off.)2Scroll to On (or Off) and press Select.Changing to silent operationWhen silent operation is on, all the radio’s audible tones are turned off, and only channel traffic can be heard.To turn silent operation on or off:1Press Menu and select Radio settings > Alert settings > Silent operation.2In the Silent Operation menu, scroll to either On or Off and press Select.(Depending on how your radio is programmed, you may be able to press a function key to toggle silent operation on and off.)While silent operation in on, the icon appears in the display.SelectBackAlert settings Quiet operation Silent operationSelectBackAlert settings Silent operation External alert

140 Customizing radio settingsTurning on backlightingWhenever a key is pressed or a call is received, the keypad and display light up automatically. Backlighting only remains on for a few seconds, unless there is further radio activity. When backlighting is turned on, it remains on until the setting is changed to Off, regardless of radio activity.To turn backlighting on or off:1Press Menu and select Radio settings > Display settings > Backlighting.(Depending on how your radio is programmed, you may be able to press a function key to toggle backlighting on and off.)2Scroll to either On or Off and press Select.Turning backlighting on momentarilyYou may be able to use a programmed function key to turn backlighting on momentarily.■Press the assigned function key to turn backlight-ing on. Backlighting remains on for a few seconds, and then turns off.Alternatively, the function key may be programmed so that:■a short key press turns backlighting on momen-tarily, and■a long key press turns backlighting on, and it remains on until there is a further long key press.SelectBackDisplay settings Backlighting Contrast adjust

Customizing radio settings 141Adjusting the display contrastTo change the contrast of your radio display to suit the lighting conditions that you are working in:1Press Menu and select Radio settings > Display settings > Contrast adjust.2Use the scroll keys to adjust the display contrast to the level you want.3Press Save to save this setting.SelectBackDisplay settings Contrast adjust RSSIUse scroll keysto adjustSaveCancel

142 Charging and caring for batteries13 Charging and caring for batteriesThis section describes how to charge your Tait radio battery as well as care for it, to ensure safe operation, maximum performance and prolonged battery life.This section covers:■About the chargers■6-way charger safety information■Special conditions when using IS/NI radios■Before using the charger■Charging temperatures■Leaving the battery on charge■Receiving calls while charging (not for battery-only vehicle charger)■Low battery warning■Inserting the radio into the vehicle charger■Charging a battery for the first time■Charging a battery■LED behavior■Removing the battery from the charger■Maintaining battery life and performance■Storing batteries■Disposing of batteries

144 Charging and caring for batteries6-way charger safety informationWarning This device must be connected to an earthed mains socket-outlet.Norsk (no): Apparatet må tilkoples jordet stikkontakt.Suomi (fi): Laite on liitettävä suojamaadoitus-koskettimilla varustettuun pistorasiaan.Svenska (sv): Apparaten skall anslutas till jordat uttag.Special conditions when using IS/NI radiosIntrinsically safe (IS) and non-incendive (NI) radios and accessories are certified by a third party to be safe to use in particular hazardous locations, or in potentially explosive atmospheres. Warning Explosion hazard! Use only a Tait-supplied, IS/NI approved battery and charger with an IS/NI radio. Fitting a battery or using a charger that is not IS/NI-approved creates a risk of explosion which could cause serious injury or death. For an up-to-date list of approved accessories, contact your regional Tait office.Warning Explosion hazard! Do not charge the battery in a hazardous location. An explosion could cause serious injury or death. For detailed information about IS/NI radios and accessories, refer to the Safety and Compliance Information provided with the radio:■MPD-00013-xx for TP9300 and TP9400 with ATEX and IECEx certification■MPD-00027-xx for TP9300 and TP9400 with AEx, Ex, and non-incendive certification

Charging and caring for batteries 145Before using the chargerCheck the battery label and charger label to see if the charger is compatible with the battery. See also "About the chargers" on page 143.Warning Handle the battery safely. Failure to observe the following handling recommendations could result in personal injury and/or equipment damage.■Before using a Li-ion battery, read the Li-ion Bat-tery Safety Information (MPD-00024-xx for IS-bat-teries and MPC-00006-xx for non-IS batteries) included with your battery, and follow the instruc-tions it provides. Incorrect use of a Li-ion battery can cause explosion or fire.■Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuit-ing the battery contacts can heat up the conduc-tive material.■Do not obstruct the vent hole(s) on the battery. If the vent on the battery is obstructed the battery may explode, causing personal injury and/or equipment damage. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged..Notice Turn the radio off before removing the battery, and turn it on again after attaching the battery. This ensures that the radio powers down and up correctly. Failing to follow this procedure may require the radio to be turned off then on again to operate correctly.

146 Charging and caring for batteriesCharging temperaturesNotice Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the usable life (‘service life’) of the battery.To achieve the best results when charging your battery:■Before you begin to charge your battery, make sure that the battery temperature is close to the room temperature in which the battery is to be charged.■If possible, charge the battery in temperatures between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range.Charging only starts when the battery is between 32 °F to 104 °F (0 °C to 40 °C).When the battery temperature is outside the normal charging range, the orange LED on the charger is lit. Charging will start or resume once the temperature is within normal limits, and no action is required by you.Leaving the battery on chargeYou can leave a battery/radio in the charger once charging is complete. Leaving a battery in the charger will not overcharge or damage it.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. 77 °F 25 °C50 °F 10 °C

Charging and caring for batteries 147Vehicle chargers onlyIt is safe to switch off the ignition while there is still a battery in the charger. But if the vehicle will not be used again for some time, check whether charging will continue while the ignition is off, and consider what effect this might have on the vehicle battery.To check, place the battery in the charger and switch off the vehicle ignition:■If no charger LED stays lit, the charger will resume charging only when the ignition is switched on again. Minimal charger standby power will be drawn from the vehicle battery until then.■If a charger LED stays lit, the charger will continue to charge the radio battery even while the ignition is off, and will continue to draw power from the vehicle battery. Once the battery is charged, the charger draws minimal current and has little effect on a healthy vehicle battery.Receiving calls while charging (not for battery-only vehicle charger)Notice For best charging performance, switch off the radio before placing it in the charger.You can receive a call while the radio is in the charger, but your radio performance may be degraded. If you do remove the radio from the charger to answer a call, the call will not be disrupted.Removing the radio from the charger to make or receive a call ends the charging process. Charging safely recommences when the radio is reinserted into the charger.

148 Charging and caring for batteriesIf a radio was turned on while being charged, the battery indicator may not be accurate when the radio is initially removed from the charger. After a few seconds, the battery indicator is updated to display the amount of charge available in the battery.Low battery warningNotice Do not allow a radio battery to fully discharge every time you use it, or you will shorten the service life of the battery.When the battery is low, your radio warns you in the following ways:■The battery symbol on the radio display looks empty.■The status LED on the radio slowly flashes red.■A high-pitched beep sounds.You should recharge or replace the battery as soon as possible.When the battery is completely empty, the message Battery is flat appears on the display. The radio emits a long, low-pitched beep and then stops working. Turn off the radio.

Charging and caring for batteries 149Inserting the radio into the vehicle charger1Place the radio in the charger with the battery attached.Warning When the portable radio is used inside a vehicle, radio performance is degraded. Use a mobile radio for all critical communications. If the portable radio must be left switched on while it is in the charger, removing the radio from the charger will improve radio performance. Check your local regulations about using a portable radio in a vehicle.2Firmly press the retention bar towards the radio. If the larger battery (such as the IS/NI battery) is attached to the radio, there will be an audible click as the catches engage. If the smaller battery is attached to the radio, there will be two audible clicks as the catches engage. If the catches do not engage, remove the radio. Press once firmly on the release bar, then try again.retention barrelease bar

150 Charging and caring for batteriesCharging a battery for the first timeFully charge a battery before using it for the first time.The red LED stays lit while the battery charges.Charging a batteryNotice For best charging performance, switch off the radio before placing it in the charger (not for battery-only vehicle charger).1Desktop charger: Connect the charger to the correct Tait power adaptor.6-way charger and vehicle charger: Power on the charger.Initially, all three LEDs are lit for 2 seconds.2Place just a battery in the charger, or a radio with a battery attached (desktop charger or 6-way charger only). There is no need to remove a belt clip, antenna, or any accessory that is attached to the accessory connector.The red LED lights up, and stays lit while the battery charges.When charging is complete, the green LED stays lit.

Charging and caring for batteries 151LED behaviorIf there is a battery in the charger when power is supplied to the charger, the LEDs behave as follows:If the charger does not behave as expected:■Make sure the radio or battery is seated properly in the charger. For the vehicle charger, see also "Inserting the radio into the vehicle charger" on page 149.■Check that the charger is properly plugged into the originally supplied power supply.■Check that the battery and charger contacts are clean. To clean, wipe the contacts with a dry lint-free cloth to remove any dirt, oil or grease.Meaning brieflyThe charger has been connected to a power supply. steadyThe battery is charging. steadyCharging complete. Remove the battery, or leave it in the charger. steady■The battery temperature is outside the nor-mal charging range. Charging will start or resume once the temperature is within nor-mal limits. No action is required by you.■There is a fault. Contact your dealer. or flashingIf the LEDs for all charger slots continuously flash orange, or red then orange, the charger itself may be faulty (e.g. the 6-way charger fan may be jammed). Contact your dealer. all offThere is a fault. Contact your dealer.

152 Charging and caring for batteriesRemoving the battery from the charger■Desktop charger and 6-way charger: Lift the bat-tery/radio out of the charger.■Battery-only vehicle charger: Pull up the top clip of the vehicle charger, and then lift out the battery.■Vehicle charger: Press down once firmly on the release bar at the top of the vehicle charger, and then lift out the radio.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. You can also leave a battery/radio in the charger once charging is complete.Maintaining battery life and performanceWith proper care and maintenance you will maintain the performance and life of the battery. It is recommended that you:■Use only Tait chargers and batteries.■Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the service life of the battery. Very high: above 140 °F (60 °C) Very low: less than –4 °F (–20 °C)■Charge the battery at a room temperature of between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range.■Wipe excess moisture and dirt from the radio, radio contacts and battery contacts before charg-ing the battery.

Charging and caring for batteries 153■Store batteries properly when not in use. See "Storing batteries".Storing batteriesWhen not in use for a month or more, batteries should be stored correctly to prolong their life.■Remove the battery from the radio before storage.■Fully charge the battery if storing for less than one month.■Charge non-IS batteries to about 30% if storing for longer than one month.■When storing IS batteries for any length of time, fully charge the battery and check periodically as it will discharge faster.■Store in a cool dry place.Batteries that have been stored for any length of time must be charged before being used. See "Charging a battery for the first time" on page 150.Disposing of batteriesRun the battery flat before disposing of it. When disposing of the battery, be sure to do so in an environmentally sensitive manner. Please contact your radio provider for information on recycling programs in your area. See "Environmental responsibilities" on page 9 for more information.

154 Troubleshooting14 TroubleshootingThis section describes troubleshooting procedures, and basic maintenance.If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary.This section covers:■When the radio won’t turn on■Identifying the radio’s audible tones■Viewing radio information■Changing the radio ID■Running diagnostics tests■General care

Troubleshooting 155When the radio won’t turn onIf the radio LED doesn’t light up red briefly when the radio is turned on, power is likely not reaching the radio. Check the following:■Is the battery firmly attached to the radio?■Is the battery sufficiently charged?■Is the battery charger working properly?If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance.Identifying the radio’s audible tonesThe radio’s audible tones can help you identify a potential problem. See "Audible tones" on page 44. Viewing radio informationUse the Radio info menu to view information such as the hardware and firmware version of your radio, function key settings, the radio serial number, and various radio identities. 1Press Menu and select Radio settings > Radio info.2Scroll to the radio information you want to view and press Select.Checking the version of your radio using the PTT key1Turn off the radio.2Hold down the PTT key and turn on the radio.The firmware and hardware versions, and your radio’s frequency band is briefly displayed.

156 TroubleshootingChanging the radio IDYou can change the radio ID if the current ID is not correct.To change the radio ID your radio must have alphanumeric keys.1Press Menu and select Radio settings > Radio info > Radio ID.2Press the right selection key.3If Enter PIN appears in the display, enter the correct sequence of keys (known as the technician access PIN).4Press Clear to delete the current ID, and use a combination of the scroll keys and alphanumeric keys to enter a new ID.5Press Options > Store to save the new ID.Running diagnostics testsDiagnostics tests are available via the main menu.This feature is controlled by a software license (SFE) and may not be available with your radio.1Press Menu and select Diagnostics.2Scroll to the name of the test you want to run and press Select.The following table lists diagnostics tests you may find on your radio.Notice The radio may transmit when you select some tests. Make sure you have a suitable load or antenna connected before running diagnostics tests.

Troubleshooting 157Test DescriptionAudio loopback testRoutes audio from an external accessory microphone to the radio's internal speaker.Before running this test, turn the volume down to limit interference and reduce the impact of audio artefacts.Display freq Displays the transmit and receive frequencies of the current channel. Also displays the channel status (CNV, TCH, CCH1) and the mode (ANA, PH1 or PH22). If the radio is scanning this information may not be available.GPS NMEA dataDisplays the last raw data received from the radio’s internal GPS. The radio will display all supported sentence formats received (for example $GPRMC and $GPGGA sentences). Note that the display will not automatically refresh when new data is received.Keypad test Sounds an audible tone when a key is pressed or released on the radio, or the 16-way and 3-way selectors are moved. The radio also displays the key or selector name along with “pressed” or “released” or the new selector position.QoS (P25 channels only)Displays information about the quality of service (received signal strength (RSSI) with an indication of digital voice quality). Also displays the channel status (CNV, TCH, CCH1) and the mode (PH1 or PH22). RSSI Displays the received signal strength (RSSI) of the current channel.Rx Tone Receives a 1011 Hz or 1031 Hz tone and displays the received signal strength (RSSI) and the bit error rate (BER) of the received signal. Also displays the channel status (CNV, TCH, CCH1) and the mode (PH1 or PH22). On a P25 conventional channel, the user can select whether to receive a 1011 Hz (Phase 1) or 1031 Hz (Phase 2) tone. On a P25 trunked channel, the network selects whether 1011 Hz or 1031 Hz is used.Site display Shows the channel number, signal strength and system-identity code (SYSCODE) for the currently registered trunked site.Site measure Lists the current trunked site (indicated with an asterisk) and up to six detected adjacent sites, with received signal strength (RSSI) information.

158 TroubleshootingGeneral careThe only radio maintenance required is ensuring the battery has sufficient charge and that the antenna and battery are not damaged.Notice To prevent permanent damage to the radio case, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays, or petroleum-based products.For general battery care, see "Maintaining battery life and performance" on page 152.Cleaning the radioNotice Risk of permanent damage to the radio housing! Do not clean the radio with solvents or alcohol based products. This includes (but is not limited to) ethylene glycol (antifreeze), propanone (acetone), ethanol (methylated spirits), isopropyl alcohol, and pool chlorine (calcium hypochlorite).To clean the radio:1Use a lint-free, dry cloth to remove surface dirt, oil, or grease.2Use an alcohol-free, antibacterial wipe to disinfect the radio.Tone test Generates an audible tone for the duration of the test.Tx Tone Transmits a tone of 1011 Hz or 1031 Hz on the current P25 channel.Tx Tone Cal Transmits a 1011 Hz or 1031 Hz tone on the current channel with a bit error rate (BER) of 5%.Tx power test Displays hardware-related information while the radio is transmitting. Information includes the final PA current (in mA)1. CNV = conventional, TCH = traffic channel, CCH = control channel2. ANA = analog, PH1 = P25 Phase 1, PH2 = P25 Phase 2Test Description

Troubleshooting 159Notice Risk of internal damage! To avoid damaging the inside of the radio, do not allow excess liquid to enter the radio body (speaker grille, keypad, buttons, and connectors).3Use a water-dampened, lint-free, microfibre cloth to remove any remaining dirt.4If the damp cloth is ineffective, dilute a (5 to 10%) solution of alcohol-free dishwashing liquid in clean water, on a cloth, to remove remaining dirt.Caution Health risk! Always use protective equipment (gloves, face mask) when handling bleach.5If the dishwashing liquid solution is ineffective, use a solution of one part household bleach to two parts clean water, on a cloth, to wipe away remaining dirt.Cleaning the contacts of the batteryNotice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease.

160 Glossary15 GlossaryAAPCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’.Cchannel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals.In a P25 trunking system, a channel is a group of radio users.control channelIn a P25 trunking system, the control channel is used by the trunking site to let the radio units in the site’s coverage area know when they can transmit their call information.conventional operationIn conventional operation, the radio is tuned to a programmed channel, and communicates with other radios either on that channel, or through a repeater system.

Glossary 161Ffailsoft Failsoft operation offers P25 conventional operation if the radio cannot acquire a control channel on a trunking system for an extended period of time. The conventional channel may be a repeater channel or a direct channel.FCC Federal Communications Commission, an independent United States government agency that regulates interstate and international radio communications.LLED Light Emitting Diode, a device that is able to emit light.Mmute A mute controls the circumstances under which a received signal is passed to the radio’s speaker. For example, when a signal is received by the radio, the mute may remain ‘closed’ if the signal is not strong enough, does not have valid signaling or is encrypted.

162 GlossaryPP25 Project 25. The Association of Public Safety Communications Officials (APCO) established Project 25 (P25). This project was led by United States Federal, state, and local government representatives to develop standards for interoperable digital radios and systems to meet the needs of public safety users. See http://www.project25.org for further information.P25 Phase 1 P25 Phase 1 refers to radio systems operating in 12.5 kHz analog, digital or mixed mode on conventional networks or in digital for trunking networks. Phase 1 digital transmissions are FDMA (Frequency Division Multiple Access) based and use Continuous 4 level Frequency Modulation (C4FM) or LSM, a linear modulation for simulcast systems.P25 Phase 2 P25 Phase 2 refers to the P25 digital Common Air Interface (CAI), Time Division Multiple Access (TDMA) based, which provides one voice channel per 6.25 kHz channel spectrum efficiency. The current standards effort focuses on 2-slot TDMA which provides two voice traffic channels in a 12.5 kHz allocation.

Glossary 163Rrepeater A repeater is a relaying site, usually situated above a city or town. The repeater extends the range of radio communications by receiving and re-transmitting signals received from radios.RF Radio Frequency, the part of the electromagnetic spectrum that is suitable for radio transmissions. The frequency of the RF signal is described in terms of the number of cycles per second or Hertz (Hz).RSSI Received Signal Strength Indicator, an icon or number that shows the strength of a received signal.Ttraffic channelThe traffic channel is the channel on a trunking system to which the parties participating in a call are directed to for the duration of the call. When the call ends, the traffic channel is returned to the pool of channels for use in a new call.trunking operationIn trunking operation, the trunking system manages the communications channels used by the radio, and shares a number of channels among a large number of radio users.

164 GlossaryVvalid signal A valid signal is a signal that the radio responds to by unmuting the receiver. A signal may be valid, for example, when it is stronger than a minimum level or has special signaling that matches the signaling programmed for the receiving radio.

Simplified Declaration of Conformity 165 Simplified Declaration of ConformityENHereby, Tait Limited declares that the radio equipment type TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.taitradio.com/eudocBGС настоящото Tait Limited декларира, че този тип радиосъоръжение TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC е в съответствие с Директива 2014/53/ЕС. Цялостният текст на ЕС декларацията за съответствие може да се намери на следния интернет адрес: www.taitradio.com/eudocESPor la presente, Tait Limited declara que el tipo de equipo radioeléctrico TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC es conforme con la Directiva 2014/53/UE. El texto completo de la declaración UE de conformidad está disponible en la dirección Internet siguiente: www.taitradio.com/eudocCSTímto Tait Limited prohlašuje, že typ rádiového zařízení TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC je v souladu se směrnicí 2014/53/EU. Úplné znění EU prohlášení o shodě je k dispozici na této internetové adrese: www.taitradio.com/eudocDAHermed erklærer Tait Limited, at radioudstyrstypen TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC er i overensstemmelse med direktiv 2014/53/EU. EU-overensstemmelseserklæringens fulde tekst kan findes på følgende internetadresse: www.taitradio.com/eudocDEHiermit erklärt Tait Limited, dass der Funkanlagentyp TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC der Richtlinie 2014/53/EU entspricht. Der vollständige Text der EU-Konformitätserklärung ist unter der folgenden Internetadresse verfügbar: www.taitradio.com/eudocETKäesolevaga deklareerib Tait TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC vastab direktiivi 2014/53/EL nõuetele. ELi vastavusdeklaratsiooni täielik tekst on kättesaadav järgmisel internetiaadressil: www.taitradio.com/eudocELΜε την παρούσα ο/η Tait Limited, δηλώνει ότι ο ραδιοεξοπλισμός TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC πληροί την οδηγία 2014/53/ΕΕ. Το πλήρες κείμενο της δήλωσης συμμόρφωσης ΕΕ διατίθεται στην ακόλουθη ιστοσελίδα στο διαδίκτυο: www.taitradio.com/eudocFRLe soussigné Tait Limited, déclare que l'équipement radioélectrique du type TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC est conforme à la directive 2014/53/UE. Le texte complet de la déclaration UE de conformité est disponible à l'adresse internet suivante: www.taitradio.com/eudocHRTait Limited ovime izjavljuje da je radijska oprema tipa TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC u skladu s Direktivom 2014/53/EU. Cjeloviti tekst EU izjave o sukladnosti dostupan je na sljedećoj internetskoj adresi: www.taitradio.com/eudocITIl fabbricante, Tait Limited, dichiara che il tipo di apparecchiatura radio TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC è conforme alla direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è disponibile al seguente indirizzo Internet: www.taitradio.com/eudocLVAr šo Tait Limited deklarē, ka radioiekārta TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKCatbilst Direktīvai 2014/53/ES. Pilns ES atbilstības deklarācijas teksts ir pieejams šādā interneta vietnē: www.taitradio.com/eudocLTAš, Tait Limited, patvirtinu, kad radijo įrenginių tipas TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC atitinka Direktyvą 2014/53/ES. Visas ES atitikties deklaracijos tekstas prieinamas šiuo interneto adresu: www.taitradio.com/eudocHUTait Limited igazolja, hogy a TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC típusú rádióberendezés megfelel a 2014/53/EU irányelvnek. Az EU-megfelelőségi nyilatkozat teljes szövege elérhető a következő internetes címen: www.taitradio.com/eudocMTB'dan, Tait Limited, niddikjara li dan it-tip ta' tagħmir tar-radju TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC huwa konformi mad-Direttiva 2014/53/UE. It-test kollu tad-dikjarazzjoni ta' konformità tal-UE huwa disponibbli f'dan l-indirizz tal-Internet li ġej: www.taitradio.com/eudocNLHierbij verklaar ik, Tait Limited, dat het type radioapparatuur TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC conform is met Richtlijn 2014/53/EU. De volledige tekst van de EU-conformiteitsverklaring kan worden geraadpleegd op het volgende internetadres: www.taitradio.com/eudocPLTait Limited niniejszym oświadcza, że typ urządzenia radiowego TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC jest zgodny z dyrektywą 2014/53/UE. Pełny tekst deklaracji zgodności UE jest dostępny pod następującym adresem internetowym: www.taitradio.com/eudocPTO(a) abaixo assinado(a) Tait Limited declara que o presente tipo de equipamento de rádio TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC está em conformidade com a Diretiva 2014/53/UE. O texto integral da declaração de conformidade está disponível no seguinte endereço de Internet: www.taitradio.com/eudocROPrin prezenta, Tait Limited declară că tipul de echipamente radio TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC este în conformitate cu Directiva 2014/53/UE. Textul integral al declarației UE de conformitate este disponibil la următoarea adresă internet: www.taitradio.com/eudocSKTait Limited týmto vyhlasuje, že rádiové zariadenie typu TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC je v súlade so smernicou 2014/53/EÚ. Úplné EÚ vyhlásenie o zhode je k dispozícii na tejto internetovej adrese:SLTait Limited potrjuje, da je tip radijske opreme TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKCskladen z Direktivo 2014/53/EU. Celotno besedilo izjave EU o skladnosti je na voljo na naslednjem spletnem naslovu: www.taitradio.com/eudocFITait Limited vakuuttaa, että radiolaitetyyppi TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKCon direktiivin 2014/53/EU mukainen. EU-vaatimustenmukaisuusvakuutuksen täysimittainen teksti on saatavilla seuraavassa internetosoitteessa: www.taitradio.com/eudocSVHärmed försäkrar Tait Limited att denna typ av radioutrustning TPDB1A, TPDB1B, TPDB1C, TPDH5A, TPDH7A, TPDHBB & TPDHKC överensstämmer med direktiv 2014/53/EU. Den fullständiga texten till EU-försäkran om överensstämmelse finns på följande webbadress: www.taitradio.com/eudoc

166 Tait Software Licence AgreementTait Software Licence AgreementThis Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait").By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement.For good and valuable consideration, the parties agree as follows:SECTION 1 DEFINITIONS“Confidential Information” means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement.“Designated Products” means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use.“Documentation” means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided.“Executable Code” means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute.“Intellectual Property Rights” and “Intellectual Property” mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation; including any adaptations, corrections, de-compilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services.“Licensee” means any individual or entity that has accepted the terms of this License.“Open Source Software” means software with freely obtainable source code and license for modification, or permission for free distribution.“Open Source Software License” means the terms or conditions under which the Open Source Software is licensed.

Tait Software Licence Agreement 167“Person” means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority.“Security Vulnerability” means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised (accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged.“Software” (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. “Source Code” means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. “Tait” means Tait Limited and includes its Affiliates.SECTION 2 SCOPEThis Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensee’s use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and non-exclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated Products. This Agreement does not grant any rights to source code.3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source Components contained in Tait products and the related Open Source licenses, see: http://support.taitradio.com/go/opensourceSECTION 4 LIMITATIONS ON USE4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by

168 Tait Software Licence Agreementthird parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to: (i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or third-party licensor’s proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software.4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement.SECTION 5 OWNERSHIP AND TITLETait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or

Tait Software Licence Agreement 169otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights.SECTION 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software. 6.2 Tait sole obligation to Licensee, and Licensee’s exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensee’s paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee.6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation.SECTION 7 TRANSFERS7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the consent

170 Tait Software Licence Agreementreferred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or hand-carried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee.7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com.7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing.SECTION 8 TERM AND TERMINATION8.1. Licensee’s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee.8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement.SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and Confidential Information valuable to Tait and are

Tait Software Licence Agreement 171Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation.SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software.10.2. Licensee’s sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software.SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software.11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof.11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement.11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement.11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails.11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement.

172 Tait Software Licence Agreement11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval.11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement.11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products.

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