TENDA TECHNOLOGY DH301 Wireless N300 ADSL2+ High Power Modem Router User Manual

SHENZHEN TENDA TECHNOLOGY CO., LTD. Wireless N300 ADSL2+ High Power Modem Router

Contents

User Manual Part II

Wireless N300 ADSL2+ High Power Modem Router 117 4.2.13 Storage Service This section helps you to use USB Storage devices in your modem router, including the following parts: • User Account: You can control the LAN users’ accessing to the USB storage device information, namely, some of them can access the USB device info but others cannot. • Storage Device Info: When you plug the USB storage device into the USB interface of your modem router, the router can recognize that’s the USB storage device and then read the storage device’s information. 1) User Account Before you share your USB storage on the internet, you need to add a storage user account. And only the users on the user account list can visit the USB storage device plugged in the modem router. Thus, before you access the USB storage device, you need to set the user account information. To add a new account:  Click Add to enter the user account configuration page.
Wireless N300 ADSL2+ High Power Modem Router 118  Name your USB storage account.  Specify a password to secure your USB storage account.  Enter your password again for a confirmation.  Enter the volume name of the USB storage, which is displayed in the Storage Device Info page.  Click Apply/Save to save your configurations. 1) Storage Device Info Your modem router can automatically recognize the USB storage device and the Storage Device Info screen will show the information such as the volumename, file system, total space, and used space.
Wireless N300 ADSL2+ High Power Modem Router 119 After your modem router recognizes the USB storage device, follow guidelines below for visiting the storage info via the computer on the LAN. Here takes Windows 7 as an example to explain the guidelines which are similar in other operation systems.  Press Win+R keys. On the Run window, input \\192.168.1.1 (\\+ LAN IP address of the router), and then click OK.  Double click the USB storage device icon (“mnt”).
Wireless N300 ADSL2+ High Power Modem Router 120  Account authentication: Enter your user account name and password which were configured in User Account part in the corresponding box, and click OK. 4.2.14 Interface Grouping Interface Grouping supports multiple ports to PVC and bridging groups. Each group will perform as an independent
Wireless N300 ADSL2+ High Power Modem Router 121 network. Only the default group has IP interface. Click Advanced Setup > Interface Grouping to enter the following figure.  Click Add to enter the screen below. Group Name: The name of a configured rule. WAN Interface used in the grouping: WAN connection to which the interface grouping rules apply. Available LAN Interfaces: LAN interfaces that can be used for interface grouping. Grouped LAN Interfaces: LAN interfaces that use specified WAN interface.
Wireless N300 ADSL2+ High Power Modem Router 122 To create a new interface group:  Enter the Group name which should be unique.  Select the WAN interface that’s shared by the LAN interfaces in the interface group.  Select interfaces that will be connected to the specified WAN you will use. Note that these clients may obtain public IP addresses.  Click Apply/Save button to make the changes effective immediately. If you want to bypass NAT via the router’s interface and obtain the public IP address automatically, you need to add the DHCP vendor ID in the Automatically Add Clients with the following DHCP Vendor IDs section. After the ID takes effect, your router will automatically detect the DHCP request from computers on the LAN, and it will forward the DHCP vendor ID and the corresponding DHCP request to the WAN interface used in the interface rules. Application: You have established two WAN service ports: IPoE and Bridge port. Ipoe_eth0/eth1 is used for home users access; br_eth0/eht0.2 used for guests to access the Internet. You hope that eth1 and eth2 (Interface2 and 3 on the modem router) can be used for guests to visit the Internet, and meanwhile data of the guest won’t be forwarded to other interfaces. Configurations are as below in the figure. 
Wireless N300 ADSL2+ High Power Modem Router 123 Attention: After successful interface grouping, clients connecting to interface 2 and 3 will obtain IP address different from 192.168.1.X, but same segment with 192.168.2.1. So clients access the device via 192.168.2.1. Note 1. After the settings above, you need to reboot the modem router to take the settings into effect. 2. After the settings above, the LAN IP address used by the Default group member is 192.168.1.1, the LAN IP of the second group member is 192.168.2.1. LAN IPs of the following groups follows the same rule. 3. After you set the IPTV function, the modem router will automatically add one interface group named IPTV, which should be saved. If it’s deleted, the IPTV function takes no effect. 4.2.15 IP Tunnel This section explains the following information: • IPv6inIPv4 • IPv4inIPv6 IPv6inIPv4 Click IPv6inIPv4 and Add to enter the following screen:
Wireless N300 ADSL2+ High Power Modem Router 124 Tunnel Name: Specify the name of the tunnel. Mechanism: Currently, only 6RD configuration is supported. Associated WAN Interface: Specify the WAN interface of the tunnel. Associated LAN Interface: Specify the LAN interface of the tunnel. Manual: If you select Manual, configure the following settings also:  IPv4 Mask Length: Specify the IPv4 Mask Length.  6rd Prefix with Prefix Length: Specify the 6rd Prefix with Prefix Length.  Border Relay IPv4 Address: Specify the Border Relay IPv4 Address. Automatic: If Automatic is selected, no configurations are required. Apply/Save: Click to apply and save your settings. IPv4inIPv6 Click IPv4inIPv6 and Add to enter the following screen:
Wireless N300 ADSL2+ High Power Modem Router 125 Tunnel Name: Specify the name of the tunnel. Mechanism: Currently, only DS-Lite configuration is supported. Associated WAN Interface: Specify the WAN interface of the tunnel. Associated LAN Interface: Specify the LAN interface of the tunnel. Manual: If you select Manual, enter the AFTR information also. Automatic: If Automatic is selected, no configurations are required. Apply/Save: Click to apply and save your settings. 4.2.16 Certificate This section explains the following information: • Local Certificates • Trusted CA (Certificate Authority) Certificates Local Certificates Here you can add, view or remove certificates. Local certificates are used by peers to verify your identity. Maximum 4 certificates can be stored.
Wireless N300 ADSL2+ High Power Modem Router 126 To generate a certificate signing request: 1) Click the Create Certificate Request button to enter the page below. 2) Specify the Common Name, Organization Name and State/Province Name 3) Select your country or region. 4) Click Apply to apply your settings. To Import certificate： Click the Import Certificate button on the local certificates page to enter the page below.
Wireless N300 ADSL2+ High Power Modem Router 127 1) Enter the certificate name. 2) Paste the certificate content and private key. 3) Click Apply to apply your settings. Trusted CA (Certificate Authority) Certificates Here you can add, view or remove CA certificates. CA certificates are used by you to verify peers' certificates. Maximum 4 certificates can be stored.
Wireless N300 ADSL2+ High Power Modem Router 128 To Import certificate: 1) Click the Import Certificate button to enter the page below. 2) Enter the certificate name.
Wireless N300 ADSL2+ High Power Modem Router 129 3) Paste the certificate content. 4) Click Apply to apply your settings. 4.2.17 Multicast Here you can configure the multicast feature. To configure IGMP for IPv4 Check the LAN to LAN (Intra LAN) Multicast Enable box. Check the Membership Join Immediate (IPTV) box. This is only required for IPTV. Keep other options unchanged from factory defaults if you are not an advanced user. This is strongly recommended. To configure IGMP for IPv6 Check the LAN to LAN (Intra LAN) Multicast Enable box. Keep other options unchanged from factory defaults if you are not an advanced user. This is strongly recommended.
Wireless N300 ADSL2+ High Power Modem Router 130 4.2.18 IPTV If you check the Enable IPTV checkbox, you must choose a layer2 interface, and then configure the PVC/VLAN info (ATM), or ETH port/VLAN info (ETH). Click Apply/Save button to save it. Enable IPTV: Check/uncheck to enable/disable the IPTV service. IPTV configuration for Phone Cable Access user: 1) Enable IPTV. 2) Select Layer2 interface: ATM Interface.
Wireless N300 ADSL2+ High Power Modem Router 131 3) Configure an avaliable VPI/VCI value which should be provided by your ISP. 4) Click Apply/Save. IPTV configuration for Ethernet Cable Access user: 1) Enable IPTV. 2) Select Layer2 Interface: ETH Interface. 3) Click Apply/Save. After successful IPTV configuration, Port 4 on the back panel of the device can only be an IPTV port. Tip For tagged service, enter valid 802.1P Priority and 802.1Q VLAN ID. For untagged service, set -1 to both 802.1P Priority and 802.1Q VLAN ID. 4.3 Wireless There are five submenus under the Wireless menu: Basic, Security, MAC Filter, Wireless Bridge and Station Info. Click any of them, and you will be able to configure the corresponding functions. 4.3.1 Basic This page allows you to configure basic features of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the
Wireless N300 ADSL2+ High Power Modem Router 132 channel set based on country requirements. Enable Wireless: Check/uncheck to enable/disable the wireless network. Hide Access Point: This option allows you to have your wireless network names (SSID) publicly broadcast or if you choose to enable it, the SSID will be hidden. SSID: Service Set Identifier. This is the name of your wireless network. Country: Select your country. Channel: Select a channel or select Auto to let system automatically select one for your wireless network to operate on if you are unsure. The best selection is a channel that is the least used by neighboring networks. Bandwidth: Select the bandwidth from the drop-down list. The default setting is 40MHz. Apply/Save: Click it to apply your current configurations. 4.3.2 Security This page allows you to configure security of your wireless network. You may setup configuration manually or through WiFi Protected Setup (WPS). WPS Setup
Wireless N300 ADSL2+ High Power Modem Router 133 Wi-Fi Protected Setup makes it easy for home users who know little of wireless security to establish a home network, as well as to add new devices to an existing network without entering long passphrases or complicate configurations. Simply enter a PIN code on the device web interface or press hardware WPS button (on the back panel of the device) and a secure wireless connection is established. WPS (hardware button): Press the hardware WPS button on the device for 1 second and the WPS LED will keep blinking for about 2 minutes. Within the 2 minutes, press the WPS button on your wireless computer or other device. When the WPS LED displays a solid light, the device has joined your wireless network. Device PIN: To use this option, you must know the PIN code from the wireless client and enter it in the corresponding field on your device while using the same PIN code on client side for such connection. Enable WPS: Check/uncheck to enable/disable the WPS function. It is disabled by default. Note 1. To use the WPS security, the wireless client must be also WPS-capable. 2. When both STA PIN and Authorized MAC are empty, PBC is used. If Hide Access Point is enabled or Mac filter list is empty with "allow" chosen, WPS2 will be disabled. 3. WPS only supports WPA2, which means only when you select “WPA2” encryption or “Open”, you can change WPS status. Manual Setup AP
Wireless N300 ADSL2+ High Power Modem Router 134 You can set the network authentication method, select data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength. Click "Apply/Save" when done. Network Authentication: Select Open, Shared, 802.1X, WPA-PSK, WPA2-PSK or Mixed WPA/WPA2-PSK from the drop-down list to encrypt your wireless network. Depending on the type of network authentication you select, you will be prompted to enter corresponding settings. WEP Encryption: Select Enabled or Disabled. Encryption Strength: Select 128-bit or 64-bit. Current Network Key: Select a network key to be active. Network Key 1/2/3/4: Enter 13 ASCII characters or 26 hexadecimal digits for 128-bit encryption keys; enter 5 ASCII characters or 10 hexadecimal digits for 64-bit encryption keys. WPA/WAPI passphrase: Enter a WPA/WAPI network key. WPA Group Rekey Interval: Specify a key update interval. WPA/WAPI Encryption: Select AES or TKIP+AES. Apply/Save: Click it to apply the current configurations. 4.3.3 MAC Filter The MAC-based Wireless Access Control feature can be used to allow or disallow clients to connect to your wireless network.
Wireless N300 ADSL2+ High Power Modem Router 135 MAC Restrict Mode: Disabled, Allow and Deny  Allow: Only allow PCs at specified MAC addresses (in the list) to connect to your wireless network.  Deny: Block only PCs at specified MAC addresses from connecting to your wireless network.  Disabled: Disable MAC filter feature. Add: Click to add a MAC address. Remove: To delete an existing MAC address, first check the Remove box next to the MAC address in list and then click this button. Example: To allow only the PC at the MAC address of 00:1A:3D:9C:BB:23 to connect to your wireless network, do as follows: 1. Select Allow. 2. Click the Apply/Save button. 3. Enter 00:1A:3D:9C:BB:23 in the MAC address box as shown in the figure below and click Apply/Save.
Wireless N300 ADSL2+ High Power Modem Router 136 Note 1) If you select “Allow” MAC restrict mode and directly click Apply/Save instead of adding any MAC address to be filtered, WPS will be disabled (You can go to Wireless > Security to check WPS status). 2) If you want to change the MAC filter mode above from “Allow” to “Deny”, just select Deny and click Apply/Save. 4.3.4 Wireless Bridge This page allows you to configure wireless bridge (also known as Wireless Distribution System) features of the wireless LAN interface. Wireless distribution system (WDS) is a system enabling the wireless interconnection of access points in an IEEE 802.11 network. It allows a wireless network to be extended using multiple access points without the traditional requirement for a wired backbone to link them.
Wireless N300 ADSL2+ High Power Modem Router 137 AP Mode: You can select Wireless Bridge (also known as Wireless Distribution System) to disable access point functionality. Selecting Access Point enables access point functionality. Wireless bridge functionality will still be available and wireless stations will be able to associate to the AP. Bridge Action: There are three options available: Enabled, Enabled (Scan) and Disabled. Disabled in Bridge Action means disabling wireless bridge restriction. Any wireless bridge will be granted access. Enabled or Enabled (Scan) means enabling wireless bridge restriction. Only those bridges selected in Remote Bridges will be granted access. The Enabled (Scan) affords auto scanning the remote bridges. Remote Bridges MAC Address: Specify the MAC address of the remote bridge. If you select the Enabled (Scan) option in Bridge Restrict, system automatically scans the remote bridges and you only need to select those bridges and their MAC addresses will be added to automatically. Refresh: Click it to update the remote bridges. Wait for seconds to update. Apply/Save: Click it to apply and save the settings. Note The WDS feature can only be implemented between 2 WDS-capable wireless devices. Plus, SSID, channel, security settings and security key must be exactly the same on both such devices. 4.3.5 Station Info This page shows authenticated wireless stations and their status.
Wireless N300 ADSL2+ High Power Modem Router 138 4.4 Diagnostics 4.4.1 Diagnostics The modem router is capable of testing the connection to your DSL service provider, the connection to your Internet service provider and the connection to your local network. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page several times to verify the connection status. If the test continues to fail, click "Help" and follow the troubleshooting procedures. Pass: Indicates that the Ethernet interface from your computer is connected to the LAN port of your Broadband Router. Fail: Indicates that the Broadband Router does not detect the Ethernet interface on your computer. 4.4.2 Ping test Ping utility can help test whether the device has built a proper connection with your host. Type in the IP address of your host in the Ping IP Address field, and click Ping. If you get a similar screen shown as below, it indicates the connection between the Ping object (Here is 192.168.1.2) and the device has been established.
Wireless N300 ADSL2+ High Power Modem Router 139 4.5 Management This section explains the following information: • Settings • System Log • SNMP Agent • TR-069 Client • Internet Time • Access Control • Update Firmware • Reboot 4.5.1 Settings This section explains the following information: • Backup • Restore Backup • Restore Default
Wireless N300 ADSL2+ High Power Modem Router 140 Backup Here you can save a copy of your device’s configurations to your computer. Once you have configured the device, you can save these settings to a configuration file on your local hard drive. The configuration file can later be imported to your device in case the device is reset to factory default settings. Restore Backup Here you can restore the configuration from a backup file saved on your PC. Restore Default Under some circumstances (for example, unfortunately forgetting the login password or cannot locate network fault),
Wireless N300 ADSL2+ High Power Modem Router 141 you may need to remove the existing configuration and restore the factory default settings. 4.5.2 System Log Here you can view and configure the system log. To view the System Log, firstly ensure log is enabled, otherwise you cannot read any log.
Wireless N300 ADSL2+ High Power Modem Router 142 To configure the system log, click Configure System Log. Log: If Enable is selected, the system will begin to log all the selected events. Log Level: Set the log level. All events above or equal to the selected level will be logged. Display Level: Set the log display level. All logged events above or equal to the selected level will be displayed. Apply/Save: click to apply and save the system log settings. 4.5.3 SNMP Agent Simple Network Management Protocol (SNMP) allows a management application to retrieve statistics and status from the SNMP agent in this device.
Wireless N300 ADSL2+ High Power Modem Router 143 SNMP Agent: Select “Enable” to activate the SNMP Agent feature or “Disable” to deactivate it. Read Community: Specify a Read Community string. The default is public. Set Community: Specify a Set Community string. The default is private. System Name: Specify a descriptive system name. System Location: Specify a system location. System Contact: Specify a system contact. Trap Manager IP: Specify the IP address of the Trap Manager. 4.5.4 TR-069 Client WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to this device. Click the TR-069 Client tab to enter the TR-069 Client configuration screen as seen below:
Wireless N300 ADSL2+ High Power Modem Router 144 Inform: Select Enable/Disable to enable/disable the TR-069 Client function. By default, it is disabled. Inform Interval: Specify the inform interval. ACS URL: Enter the ACS (Auto-Configuration Server) URL address. ACS User Name: Enter the ACS (Auto-Configuration Server) user name. ACS Password: Enter the ACS (Auto-Configuration Server) password. WAN Interface used by TR-069 client: Select the WAN interface used by the TR-069 client from the drop-down list. Display SOAP messages on serial console: If Enable is selected, SOAP messages will be displayed on serial console; if Disable is selected, SOAP messages will not be displayed on serial console. Connection Request Authentication: Check/uncheck to enable/disable the connection request authentication. Connection Request User Name: Enter the connection request user name. Connection Request Password: Enter the connection request password. Connection Request URL: Specify the connection request URL. 4.5.5 Internet Time This page is used to set the router’s system time. If Automatically synchronize with Internet time servers is checked, the system will automatically connect to NTP server to synchronize the time.
Wireless N300 ADSL2+ High Power Modem Router 145 First/Second/Third/Fourth/Fifth NTP time server: Select a NTP time server from the drop-down list. If the NTP time server you are looking for is not included in the list, select “Other” and then enter it manually in the box. Time zone offset: Select your time zone from the drop-down list. 4.5.6 Access Control This section explains the following information: • Password • Access Control - Service Password Access to your broadband router is controlled through two user accounts: “admin” and “support”. The user name "admin" has unrestricted access to change and view configuration of your Broadband Router. The user name "support" is used to allow an ISP technician to access your Broadband Router for maintenance and to run diagnostics.
Wireless N300 ADSL2+ High Power Modem Router 146 User Name: Enter the user name of up to 16 characters. Old Password: Enter the old password of up to 16 characters. New Password: Enter a new password of up to 16 characters. Confirm Password: Re-enter to confirm the new password. Apply/Save: Click to change or create passwords. Note 1. Password cannot contain a space. 2. The password of “support” account cannot be changed. It only can be “support”. Access Control - Service Here you can manage the device either from LAN or WAN side using HTTP, ICMP, TELNET, and SNMP. Note 1. If you are not an advanced user, we suggest you keep the default settings. 2. To access the device from the LAN side, you must use the LAN IP address and log in as "admin"; to access the device from the WAN side, you must use the WAN IP address and log in as "support".
Wireless N300 ADSL2+ High Power Modem Router 147 4.5.7 Update Firmware New firmware is released periodically to improve the functionality of your device and add any new features. If you run into a problem with a specific feature of the device, you could log in to our website (www.tendacn.com) to download the latest firmware to update your device. To update software, do as follows: 1) Download an upgrading firmware file from our website: www.tendacn.com and save it in your local hard drive. 2) Click the "Browse" button to locate and select the upgrading file. 3) Click the "Update Software" button to upload the upgrading file and update the software. Note The update process takes about 2 minutes to complete, and your Broadband Router will reboot. 4.5.8 Reboot Click the Reboot button to reboot the router.
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Wireless N300 ADSL2+ High Power Modem Router 149 Appendix 1 Configure Your PC Screens to configure TCP/IP properties in other Operating Systems are similar to those below. Windows 8 Step 1: Right click the icon on the bottom right corner of your desktop. Step 2: Click Open Network and Sharing Center. Step 3: Click Ethernet -> Properties. Step 4: Find and double click Internet Protocol Version 4(TCP/IPv4).
Wireless N300 ADSL2+ High Power Modem Router 150 Step 5: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK. Step 6: Click OK on the Ethernet Properties window (see Step 4 for the screenshot).
Wireless N300 ADSL2+ High Power Modem Router 151 Windows 7 Step 1: Click the icon on the bottom right corner of your desktop. Step 2: Click Open Network and Sharing Center. Tip: If you cannot find the icon on the bottom right corner of your desktop, follow steps below: Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center. Step 3: Click Local Area Connection -> Properties. Step 4: Find and double click Internet Protocol Version 4(TCP/IPv4).
Wireless N300 ADSL2+ High Power Modem Router 152 Step 5: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK. Step 6: Click OK on the Local Area Connection Properties window (see Step 4 for the screenshot).
Wireless N300 ADSL2+ High Power Modem Router 153 Windows XP Step 1: Right click My Network Places on your desktop and select Properties. Step 2: Right click Local Area Connection and select Properties. Step 3: Scroll down to find and double click Internet Protocol (TCP/IP). Step 4: Select Obtain an IP address automatically and Obtain DNS server address automatically and click OK.
Wireless N300 ADSL2+ High Power Modem Router 154 Step 5: Click OK on the Local Area Connection Properties window (see Step 3 for the screenshot). MAC Step 1: Click on the Apple icon from the top left corner and select System Preferences. Step 2: click Network from Internet & Network.
Wireless N300 ADSL2+ High Power Modem Router 155 Step 3: Click on Ethernet, choosing Using DHCP from configure, and click Apply to save.
Wireless N300 ADSL2+ High Power Modem Router 156 Appendix 2 Join Your Wireless Network Tip: 1. The PC you use must have installed a wireless network adapter. 2. The device's SSID is "Tenda_XXXXXX" by default (where "XXXXXX" is the last six characters of its MAC address). You can find the MAC address and/or SSID on the label attached to the device’s bottom). Windows 8 Step 1: Click the icon on the bottom right corner of your desktop. Step 2: Select your wireless network from the list, click Connect and then follow onscreen instructions. Tip: 1. If you cannot find the icon , please move your mouse to the top right corner of your desktop, select Settings -> Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings, right click Wi-Fi and select Connect/Disconnect. 2. If you cannot find your wireless network from the list, ensure the Airplane Mode is not enabled on your PC. Step 3: When your wireless network is connected successfully, the following screen will appear.
Wireless N300 ADSL2+ High Power Modem Router 157 Windows 7 1. Click the icon on the bottom right corner of your desktop. 2. Double click your SSID (wireless network name) and then follow onscreen instructions. 3. When your SSID (wireless network name) displays Connected as shown below, you’ve connected to it for Internet access successfully.
Wireless N300 ADSL2+ High Power Modem Router 158 Windows XP 1. Right click My Network Places, and select Properties. 2. Right click Local Area Connection, and select View Available Wireless Networks from the pop-up submenu.
Wireless N300 ADSL2+ High Power Modem Router 159 3. Select your wireless network from the list and then follow onscreen instructions. 4. When your SSID (wireless network name) displays Connected as shown below, you’ve connected to it for Internet access successfully.
Wireless N300 ADSL2+ High Power Modem Router 160 MAC Step 1: Click > System Preferences. Step 2: Select Network from Internet & Network.
Wireless N300 ADSL2+ High Power Modem Router 161 Step 3: Step 4: Enter the wireless password, and click Join to connect the selected SSID.
Wireless N300 ADSL2+ High Power Modem Router 162 iPhone/iPad Step 1: Step 2: Step 3: Enter the passwork and click Join to connect the selected SSID.
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Wireless N300 ADSL2+ High Power Modem Router 164 Appendix 3 FAQs 1. What information should I have to access the Internet via the ADSL uplink? If you have DSL broadband service, you might need the following information to set up your modem router. • Active Internet service provided by an ADSL account • The ISP configuration information for your DSL account - ISP login name and password - Fixed or static IP address Depending on how your ISP set up your Internet account, you could need to know the Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters for a manual setup. 2. I cannot access the device's management interface. What should I do? 1) Verify the physical connection (namely, the Ethernet cable) between your PC and the device. For details, see Chapter 2 Hardware Install hereof. 2) Double check the TCP/IP settings on your PC. For details, see Appendix 1 Configure Your PC hereof. 3) Press the RST/WPS button on the device for about 10 seconds to reset the device and then re-access the management interface with the default username and password. 4) Change the Ethernet cable that connects your PC and the device. 5) Try accessing device management interface from other PCs, smart phones or iPads. 6) Connect your PC alone to one of the LAN ports on the device. 3. I forget the wireless security key. What should I do? (How do I configure or change the security key?) Try the default security key, which can be seen from the label attached to the device bottom.  If step 1 works, access the device web manager and customize a new security key.  If step 1 does not work, press the RST/WPS button on the device for about 10 seconds to restore factory default settings. And then log in to the device web manager to set a new security key. 4. My notebook is unable to search wireless networks, what should I do? 1) Verify that wireless service is enabled on your notebook by checking the wireless hardware or software button on your notebook. The hardware button is usually located on the side of your notebook. Note that some notebooks may not have such hardware button. Software button can be implemented by pressing Fn+ . Fn is situated on the bottom left corner of your keyboard, may be any key between F1-F12 depending on what type of keyboard you are using. 2) Log in to the device, select Wireless > Basic and change the wireless network name (SSID). Then search again.
Wireless N300 ADSL2+ High Power Modem Router 165 Follow below steps to verify that wireless service is enabled on your notebook (for Windows XP OS only). From the desktop, right click on the My Computer icon and select Manage. Select Services and Applications, double click Services and view the status of Wireless Zero Configuration. If Status dose not display Started, right click the Wireless Zero Configuration and select Start; if Startup Type displays Disabled, right click the Wireless Zero Configuration, select Properties; from the Startup Type drop-down list box, select Automatic and then click Start in Service Status. 5. Why cannot I connect to the searched wireless network? 1) Verify that you entered a correct security key. 2) Log in to the device, select Wireless > Basic and change the wireless network name (SSID). Then connect again. 3) Log in to the device, select Wireless > Security and change the security settings. Then connect again. 6. Where should I place the wireless device for optimum performance? 1) Place it in the center to extend wireless coverage as far as possible. 2) Never place the device near to metal objects or in direct sunshine. 3) Keep it far away from devices that use the 2.4 GHz radio wave frequency to transmit and receive data, such as 802.11g/n wireless network devices, electronic devices such as cell phones, radio transmitters, blue tooth, cordless phones, fax machine, refrigerator and microwaves to avoid electronic interference.
Wireless N300 ADSL2+ High Power Modem Router 166 Appendix 4 VPI/VCI List The following table lists common ISPs and their VPI and VCI numbers. If you cannot locate your ISP and their VPI and VCI information here, ask your ISP to provide it. Country ISP VPI VCI Encapsulation Australia Telstra 8 35 PPPoA LLC Australia GoldenIT 8 35 _PPPOA_VCMUX Australia Telstra Bigpond 8 35 PPPOE_LLC Australia OptusNET 8 35 PPPOE_VCMUX Australia AAPT 8 35 PPPOE_VCMUX Australia ADSL Direct 8 35 PPPOE_LLC Australia Ausie Broadband 8 35 PPPOE_LLC Australia Australia On Line 8 35 PPPOA_VCMUX Australia Connexus 8 35 PPPOE_LLC Australia Dodo 8 35 PPPOE_LLC Australia Gotalk 8 35 PPPOE_VCMUX Australia Internode 8 35 PPPOE_VCMUX Australia iPrimus 8 35 PPPOA_VCMUX Australia Netspace 8 35 PPPOE_VCMUX Australia Southern Cross Telco 8 35 PPPOE_LLC Australia TPG Internet 8 35 PPPOE_LLC Argentina Telecom 0 33 PPPoE LLC Argentina Telefonica 8 35 PPPoE LLC Argentina 1 33 PPPoA VC-MUX Belgium ADSL Office 8 35 1483 Routed IP LLC Belgium Turboline 8 35 PPPoA LLC Belgium Turboline 8 35 1483 Bridged IP LLC Belgium ADSL Office 8 35 1483 Bridged IP LLC Bolivia 0 34 1483 Routed IP LLC Brazil Brasil Telcom 0 35 PPPoE LLC Brazil Telefonica 8 35 PPPoE LLC
Wireless N300 ADSL2+ High Power Modem Router 167 Brazil Telmar 0 33 PPPoE LLC Brazil South Region 1 32 PPPoE LLC Canada Primus Canada 0 35 PPPoE LLC Canada Rogers Canada (1) 0 35 PPPoE LLC Canada Rogers Canada (2) 8 35 1483 Bridged IP LLC Canada Rogers Canada (3) 0 35 1484 Bridged IP LLC Canada BellSouth(1) Canada 8 35 PPPoE LLC Canada BellSouth(2) Canada 0 35 PPPoE LLC Canada Sprint (1) Canada 0 35 PPPoA LLC Canada Sprint (2) Canada 8 35 PPPoE LLC Canada Verizon (1) Canada 0 35 PPPoE LLC Canada Verizon (2) Canada 0 35 1483 Bridged IP LLC Colombia EMCALI 0 33 PPPoA VC-MUX Columbia ETB 0 33 PPPoE LLC Costa Rica ICE 1 50 1483 Routed IP LLC Czech Republic 8 48 1483 Bridged IP LLC Denmark Cybercity, Tiscali 0 35 PPPoA VC-MUX Dominican Republic 0 33 1483 Bridged IP LLC Dubai 0 50 1483 Bridged IP LLC Egypt: TE-data 0 35 1483 Bridged IP LLC Egypt: Linkdsl 0 35 1483 Bridged IP LLC Egypt: Vodafone 8 35 1483 Bridged IP LLC Finland Saunalahti 0 100 1483 Bridged IP LLC Finland Elisa 0 100 1483 Bridged IP LLC Finland DNA 0 100 1483 Bridged IP LLC Finland Sonera 0 35 1483 Bridged IP LLC France Free 8 36 LLC France (1) Orange 8 35 PPPoE LLC France (2) 8 67 PPPoE LLC France (3) SFR 8 35 PPPoA VC-MUX Germany 1 32 PPPoE LLC
Wireless N300 ADSL2+ High Power Modem Router 168 Hungary Sci-Network 0 35 PPPoE LLC Iceland Islandssimi 0 35 PPPoA VC-MUX Iceland Siminn 8 48 PPPoA VC-MUX India Airtel 1 32 1483 Bridged IP LLC India BSNL 0 35 1483 Bridged IP LLC India MTNL 0 35 1483 Bridged IP LLC India RELIANCE COMMUNICATION 0 35 PPPOE LLC India TATA INDICOM 0 32 PPPOE LLC India CONNECT 1 32 PPPOE LLC Indonesia Speedy Telkomnet 8 81 PPPoE LLC Iran [Shatel] Aria-Rasaneh-Tadbir 0 35 PPPOE LLC Iran Asia-Tech 0 35 PPPOE LLC Iran Pars-Online (Tehran) 0 35 PPPOE LLC Iran Pars-Online (Provinces) 0 59 PPPOE LLC Iran [Saba-Net] Neda-Gostar-Saba 0 35 PPPOE LLC Iran Pishgaman-Tose 0 35 PPPOE LLC Iran Fan-Ava 8 35 PPPOE LLC Iran Datak 0 35 PPPOE LLC Iran Laser (General) 0 35 PPPOE LLC Iran Laser (Privates) 0 32 PPPOE LLC Iran Asr-Enteghal-Dadeha 8 35 PPPOE LLC Iran Kara-Amin-Ertebat 0 33 PPPOE LLC Iran ITC 0 35 PPPOE LLC Iran (1) 0 35 PPPoE LLC Iran (2) 8 81 PPPoE LLC Iran Dadegostar Asre Novin 0 33 PPPOE LLC Israel 8 35 PPPoA VC-MUX Israel(1) 8 48 PPPoA VC-MUX
Wireless N300 ADSL2+ High Power Modem Router 169 Italy 8 35 1483 Bridged IP LLC Italy 8 35 PPPoA VC-MUX Jamaica (1) 8 35 PPPoA VC-MUX Jamaica (2) 0 35 PPPoA VC-MUX Jamaica (3) 8 35 1483 Bridged IP LLC SNAP Jamaica (4) 0 35 1483 Bridged IP LLC SNAP Kazakhstan Kazakhtelecom «Megaline» 0 40 LLC/SNAP Bridging Kazakhstan 0 33 PPPoA VC-MUX kuwait unitednetwork 0 33 1483 Bridged IP LLC Malaysia Streamyx 0 35 PPPOE LLC Malaysia 0 35 PPPoE LLC Mexico Telmex (1) 8 81 PPPoE LLC Mexico Telmex (2) 8 35 PPPoE LLC Mexico Telmex (3) 0 81 PPPoE LLC Mexico Telmex (4) 0 35 PPPoE LLC morocco IAM 8 35 PPPOE Netherlands BBNED 0 35 PPPoA VC-MUX Netherlands MXSTREAM 8 48 1483 Bridged IP LLC Netherlands BBNED 0 35 1483 Bridged IP LLC Netherlands MX Stream 8 48 PPPoA VC-MUX New Zealand Xtra 0 35 PPPoA VC-MUX New Zealand Slingshot 0 100 PPPoA VC-MUX Orange Nyumbani (Kenya) 0 35 PPPoE LLC Pakistan (PALESTINE) 8 35 1483 Bridged IP LLC Pakistan for PTCL 0 103 1483 Bridged IP LLC Pakistan (cyber net) 8 35 PPPoE LLC Pakistan (linkDotnet) 0 35 PPPoA LLC Pakistan(PTCL) 8 81 PPPoE LLc Philippines(1) 0 35 1483 Bridged IP LLC Philippines(2) 0 100 1483 Bridged IP LLC
Wireless N300 ADSL2+ High Power Modem Router 170 Portugal 0 35 PPPoE LLC Puerto Rico Coqui.net 0 35 PPPoA LLC RomTelecom Romania: 0 35 1483 Bridged IP LLC Russia Rostel 0 35 PPPoE LLC Russia Port telecom 0 35 PPPoE LLC Russia VNTC 8 35 PPPoE LLC Saudi Arabia (1) 0 33 PPPoE LLC Saudi Arabia (2) 0 35 PPPoE LLC Saudi Arabia (3) 0 33 1483 Bridged IP LLC Saudi Arabia (4) 0 33 1483 Routed IP LLC Saudi Arabia (5) 0 35 1483 Bridged IP LLC Saudi Arabia (6) 0 35 1483 Routed IP LLC Spain Arrakis 0 35 1483 Bridged IP VC-MUX Spain Auna 8 35 1483 Bridged IP VC-MUX Spain Comunitel 0 33 1483 Bridged IP VC-MUX Spain Eresmas 8 35 1483 Bridged IP VC-MUX Spain Jazztel 8 35 IPOE VC-MUX Spain Jazztel ADSL2+/ Desagregado 8 35 1483 Bridged IP LLC-BRIDGING Spain OpenforYou 8 32 1483 Bridged IP VC-MUX Spain Tele2 8 35 1483 Bridged IP VC-MUX Spain Telefónica (España) 8 32 1483 Bridged IP LLC/SNAP Spain Albura, Tiscali 1 32 PPPoA VC-MUX Spain Colt Telecom, Ola Internet 0 35 PPPoA VC-MUX Spain EresMas, Retevision 8 35 PPPoA VC-MUX Spain Telefonica (1) 8 32 PPPoE LLC Spain Telefonica (2), Terra 8 32 1483 Routed IP LLC Spain Wanadoo (1) 8 35 PPPoA VC-MUX Spain Wanadoo (2) 8 32 PPPoE LLC Spain Terra 8 32 1483 Bridged IP LLC/SNAP Spain Terra 8 32 1483 Bridged IP LLC/SNAP
Wireless N300 ADSL2+ High Power Modem Router 171 Spain Uni2 1 33 1483 Bridged IP VC-MUX Spain Orange 8 35 1483 Bridged IP VC-MUX Spain Orange 20 Megas 8 35 LLC-BRIDGING Spain Orange 8 32 1483 Bridged IP LLC/SNAP Spain Ya.com 8 32 1483 Bridged IP VC - MUX Spain Ya.com 8 32 1483 Bridged IP LLC/SNAP Spain Wanadoo (3) 8 32 1483 Routed IP LLC SpainWanadoo 8 32 1483 Bridged IP LLC Sri Lanka Telecom-(SLT) 8 35 PPPOE LLC Sweden Telenordia 8 35 PPPoE Sweden Telia 8 35 1483 Routed IP LLC Switzerland 8 35 1483 Bridged IP LLC Switzerland 8 35 PPPoE LLC Telefónica (Argentina) 8 35 1483 Bridged IP LLC-based Telefónica (Perú) 8 48 1483 Bridged IP VC-MUX Thailand TRUE 0 100 PPPoE LLC Thailand TOT 1 32 PPPoE LLC Thailand 3BB 0 33 PPPoE LLC Thailand Cat Telecom 0 35 PPPoE LLC Thailand BuddyBB 0 35 PPPoE LLC Trinidad & Tobago TSTT 0 35 PPPoA VC-MUX Turkey (1) 8 35 PPPoE LLC Turkey (2) 8 35 PPPoA VC-MUX UAE (Al sahmil) 0 50 1483 Bridged IP LLC United States 4DV.Net 0 32 PPPoA VC-MUX United States All Tel (1) 0 35 PPPoE LLC United States All Tel (2) 0 35 1483 Bridged IP LLC United States Ameritech 8 35 PPPoA LLC United States AT&T (1) 0 35 PPPoE LLC United States AT&T (2) 8 35 1483 Bridged IP LLC United States AT&T (3) 0 35 1483 Bridged IP LLC
Wireless N300 ADSL2+ High Power Modem Router 172 United States August.net (1) 0 35 1483 Bridged IP LLC United States August.net (2) 8 35 1483 Bridged IP LLC United States BellSouth 8 35 PPPoE LLC United States Casstle.Net 0 96 1483 Bridged IP LLC United States CenturyTel (1) 8 35 PPPoE LLC United States CenturyTel (2) 8 35 1483 Bridged IP LLC United States Coqui.net 0 35 PPPoA LLC United States Covad 0 35 PPPoE LLC United States Earthlink (1) 0 35 PPPoE LLC United States Earthlink (2) 8 35 PPPoE LLC United States Earthlink (3) 8 35 PPPoE VC-MUX United States Earthlink (4) 0 32 PPPoA LLC United States Eastex 0 100 PPPoA LLC United States Embarq 8 35 1483 Bridged IP LLC United States Frontier 0 35 PPPoE LLC United States Grande ommunications 1 34 PPPoE LLC United States GWI 0 35 1483 Bridged IP LLC United States Hotwire 0 35 1483 Bridged IP LLC United States Internet Junction 0 35 1484 Bridged IP LLC United States PVT 0 35 1485 Bridged IP LLC United States QWest (1) 0 32 PPPoALLC United States QWest (2) 0 32 PPPoA VC-MUX United States QWest (3) 0 32 1483 Bridged IP LLC United States QWest (4) 0 32 PPPoE LLC United States SBC (1) 0 35 PPPoE LLC United States SBC (2) 0 35 1483 Bridged IP LLC United States SBC (3) 8 35 1483 Bridged IP LLC United States Sonic 0 35 1484 Bridged IP LLC United States SouthWestern Bell 0 35 1483 Bridged IP LLC United States Sprint (1) 0 35 PPPoALLC United States Sprint (2) 8 35 PPPoE LLC
Wireless N300 ADSL2+ High Power Modem Router 173 United States Sprint Territory 0 35 PPPoE LLC United States SureWest Communications(1) 0 34 1483 Bridged LLC Snap United States SureWest Communications(2) 0 32 PPPoE LLC United States SureWest Communications(3) 0 32 PPPoA LLC United States Toast.Net 0 35 PPPoE LLC United States Uniserv 0 33 1483 Bridged IP LLC United States US West 0 32 PPPoA VC-MUX United States Verizon (1) 0 35 PPPoE LLC United States Verizon (2) 0 35 1483 Bridged IP LLC United States Windstream 0 35 PPPoE LLC United States Verizon (2) 0 35 1483 Bridged IP LLC United Kingdom (1) 0 38 PPPoA VC-MUX United Kingdom (2) 0 38 PPPoE LLC United Kingdom AOL 0 38 PPPoE VC-MUX United Kingdom Karoo 1 50 PPPoA LLC UK 0 38 1483 Bridged IP LLC Uzbekistan Sharq Stream 8 35 PPPoE LLC Uzbekistan Sarkor 0 33 PPPoE LLC Uzbekistan TShTT 0 35 PPPoE LLC Venezuela CANTV 0 33 1483 Routed IP LLC Vietnam 0 35 PPPoE LLC Vietnam VDC 8 35 PPPoE LLC Vietnam Viettel 8 35 PPPoE LLC Vietnam FPT 0 33 PPPoE LLC
Wireless N300 ADSL2+ High Power Modem Router 174 Appendix 5 Regulatory Compliance Information CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This device complies with EU 1999/5/EC. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
Wireless N300 ADSL2+ High Power Modem Router 175 Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

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