TENDA TECHNOLOGY AC10 AC1200 MU-MIMO Dual Band Gigabit Wi-Fi Router User Manual

SHENZHEN TENDA TECHNOLOGY CO., LTD. AC1200 MU-MIMO Dual Band Gigabit Wi-Fi Router

User Manual

Step 3: Set up the router1Start a web browser on the device connected to the router. Enter tendawifi.com or 192.168.0.1 in the address bar, and press Enter. 2Click Start. 3 If you imported ISP user name and password, click Next. If you did not, set the related parameters, and click Next. 4Set your WiFi name (SSID), WiFi password, and login password. Then click Next.Connected. Use the WiFi name and the WiFi password you set to connect your wireless devices to the router. Now, you can access the internet through your wireless and wired devices. If you want to replace your original router connected to the internet with a PPPoE user name andpassword, start from Step 1. Otherwise, start from Step 2. Step 1: Migrate your PPPoE user name and password from your original routerPowerPowerNew routerEthernet cableOriginal routerStep 2: Connect the new router1Connect to the internet2Connect devices PowerUse either of the following methods toconnect your router to the internet based on your connection typeWith a modemWithout a modemWireless connectionWired connection OrOrModemEthernet cableEthernet cableConnect your wired devices to port 1, 2 or 3 of the router using Ethernet cables.Ethernet cableEthernet cabletendawifi.comPleaseselectyourconnectiontype.ISP Password:NextAs detected, your connection type may be: PPPoEConnection Type:ISP User Name:Import PPPoE user name and password from the original router.NextWiFi SettingsWiFi NameWiFi password of 8-32 characters Not RequiredSet the WiFi password as the login password of the admin account.Login password of 5-32 characters Not RequiredNote: The WiFi password is used to connect to the WiFi network, and the login password is used to log in to the web UI of the router.TendaRouterQuick Setup WizardStartTip: If the page above doesnot appear, refer to Q1 in FAQ.MoreTochangesettingsofotherfeatures,clickthe“More”buttonbelowTip: If the internet is inaccessible after your configuration, please refer to Q2 in FAQ. Quick Installation GuideFor product or function details, please go to www.tendacn.com to download user guide.AC1200 MU-MIMO Dual Band Gigabit WiFi RouterModel: AC10/AC10UPacking ListWiFi Router * 1Power Adapter * 1Ethernet Cable * 1Quick Installation Guide * 1If any item is missing, or damaged, please keep the original package and contact the local reseller or distributor immediately.Scan to download the Tenda WiFi App or get it on Google Play or App Store.LED indicators Ports and buttons FAQPort / Button DescriptionWIFI Used to enable/disable the WiFi of the router.RST/WPSUsed to start the WPS negotiation process of the router, or to reset the router. WPS: Press the button of the router, and enable the WPS function of another device within 2 minutes to establish a WPS connection. Reset: Hold the button down for about 8 seconds. Reset succeeds when all LED indicators blink once.3By default, it is a LAN port the same as port 1/2. But after the IPTV function of the router is enabled, it functions only as an IPTV port used to connect with a set-top box. 1/2 They are LAN ports used to connect to devices such as computers or switchesWAN Used t o c onnect t his r outer t o t he i nternet.POWER Used t o c onnect w ith t he p ower a dapter i ncluded i n t h e p ackage.USB(AC10U only) Used to connect with a portable USB device.Q1: If I cannot log in to the web UI of the router, what should I do?A1: Try the following solutions and log in again: If entering the IP address 192.168.0.1 does not work, you can try tendawifi.com. Ensure that your device is connected to the router's WiFi network or port 1, 2 or 3 properly. For detailed connection instructions, refer to Step 2. Clear the cache of your web browser or replace the web browser. You are recommended to use a Google Chrome, Firefox, or Internet Explorer 8 (or later) browser. Replace your computer or wireless device. Hold down the RST/WPS button for about 8 seconds. Reset succeeds when all LED indicators blink once. Then you can try logging again.Q2: If I cannot access the internet after the configuration, what should I do?A2: Try the following solutions: Ensure that the Ethernet cable connected to the WAN port of the router has connected to the internet. Refer to the following table to check whether your connection type and login parameters are correct. If your wireless devices cannot access the internet, ensure that you connect to the proper SSID. If WiFi name or password is changed in setup, you should connect to the WiFi network using the new name or password. If your wired device cannot access the internet, ensure that the wired device is connected to port 1, 2 or 3 properly. If the problem still persists, consult your ISP.Q3: Why cannot my phone find the 5 GHz signal? A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network. FCC StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help. This device is restricted to be used in the indoor. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure StatementThis device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.Operating Temperature: 0 °C - 40 °COperating Humidity: (10 – 90)% RH, non-condensingRECYCLINGThis product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.Copyright © 2017 Shenzhen Tenda Technology Co., Ltd.All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.Technical SupportShenzhen Tenda Technology Co., Ltd.6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052United States Hotline: 1-800-570-5892Canada Hotline: 1-888-998-8966Hong Kong Hotline: 00852-81931998Skype: TendaszWebsite: http://www.tendacn.comE-mail: support@tenda.com.cnCE Mark WarningThis is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.Operations in the 5.15-5.25 GHz band are restricted to indoor use only.This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.The mains plug is used as disconnect device, the disconnect device shall remain readily operable.NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.Declaration of ConformityHereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10 is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.htmlHereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10U is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.html Operate Frequency:2.4 GHz: EU/2412-2483.5 MHz (CH1-CH13)5 GHz: EU/5150-5250 MHz (CH36-CH48)EIRP Power (Max.):2.4 GHz: 19.8 dBm5 GHz: 22.8 dBmSoftware Version: V15.03.06 Caution：(For AC10)Adapter Model: BN036-A12012EManufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTDInput: 100 - 240 V AC 50/60 Hz 0.4 AOutput: 12 V 1 A : DC Voltage Caution：(For AC10U)Adapter Model: BN037-A18012EManufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTDInput: 100 - 240 V AC 50/60 Hz 0.6 AOutput: 12 V 1.5 A : DC Voltage1234Power on your original and new routers.Connect the WAN port of the original router to port 1, 2 or 3 of the new router using an Ethernet cable.When the LAN and WAN indicators of the new router get solid on for 3 seconds after fastblinking, your PPPoE user name and password are migrated successfully. Remove the original router.USBUSBLED Indicator Status DescriptionSYSSolid on The router is starting. The system is faulty after startup.Slow blinking The system is working properly.Fast blinking twice(AC10U only)A portable USB device is connected to the USB port.Fast blinking (AC10U only)Data is transmitting over the USB port.WANSolid on The WAN port is connected properly.Fast blinking Data is transmitting over the WAN port.Off The WAN port is or disconnectedconnected improperly.LANSolid on Port 1, 2 or 3 is connected properly. Blinking twice A new device is connected to port 1, 2 or 3.Off None of ports 1, 2 and 3 is connected or connected properly. WiFiSolid on At least the 2.4 GHz or 5 GHz WiFi network is enabled. Fast blinking Data is transmitting wirelessly.Slow Blinking The router is performing WPS negotiation.Off The w ireless f unction i s d isabled. Information provided by your ISP Connection typeISP user name and ISP password PPPoENone Dynamic IP addressIP Address, subnet mask, gateway, DNS server and other parameters Static IP addressSkipPPPoEEnter the user name from your ISP.Enter the password from your ISP.Step 3: Set up the router1Start a web browser on the device connected to the router. Enter tendawifi.com or 192.168.0.1 in the address bar, and press Enter. 2Click Start. 3 If you imported ISP user name and password, click Next. If you did not, set the related parameters, and click Next. 4Set your WiFi name (SSID), WiFi password, and login password. Then click Next.Connected. Use the WiFi name and the WiFi password you set to connect your wireless devices to the router. Now, you can access the internet through your wireless and wired devices. If you want to replace your original router connected to the internet with a PPPoE user name andpassword, start from Step 1. Otherwise, start from Step 2. Step 1: Migrate your PPPoE user name and password from your original routerPowerPowerNew routerEthernet cableOriginal routerStep 2: Connect the new router1Connect to the internet2Connect devices PowerUse either of the following methods toconnect your router to the internet based on your connection typeWith a modemWithout a modemWireless connectionWired connection OrOrModemEthernet cableEthernet cableConnect your wired devices to port 1, 2 or 3 of the router using Ethernet cables.Ethernet cableEthernet cabletendawifi.comPleaseselectyourconnectiontype.ISP Password:NextAs detected, your connection type may be: PPPoEConnection Type:ISP User Name:Import PPPoE user name and password from the original router.NextWiFi SettingsWiFi NameWiFi password of 8-32 characters Not RequiredSet the WiFi password as the login password of the admin account.Login password of 5-32 characters Not RequiredNote: The WiFi password is used to connect to the WiFi network, and the login password is used to log in to the web UI of the router.TendaRouterQuick Setup WizardStartTip: If the page above doesnot appear, refer to Q1 in FAQ.MoreTochangesettingsofotherfeatures,clickthe“More”buttonbelowTip: If the internet is inaccessible after your configuration, please refer to Q2 in FAQ. Quick Installation GuideFor product or function details, please go to www.tendacn.com to download user guide.AC1200 MU-MIMO Dual Band Gigabit WiFi RouterModel: AC10/AC10UPacking ListWiFi Router * 1Power Adapter * 1Ethernet Cable * 1Quick Installation Guide * 1If any item is missing, or damaged, please keep the original package and contact the local reseller or distributor immediately.Scan to download the Tenda WiFi App or get it on Google Play or App Store.LED indicators Ports and buttons FAQPort / Button DescriptionWIFI Used to enable/disable the WiFi of the router.RST/WPSUsed to start the WPS negotiation process of the router, or to reset the router. WPS: Press the button of the router, and enable the WPS function of another device within 2 minutes to establish a WPS connection. Reset: Hold the button down for about 8 seconds. Reset succeeds when all LED indicators blink once.3By default, it is a LAN port the same as port 1/2. But after the IPTV function of the router is enabled, it functions only as an IPTV port used to connect with a set-top box. 1/2 They are LAN ports used to connect to devices such as computers or switchesWAN Used t o c onnect t his r outer t o t he i nternet.POWER Used t o c onnect w ith t he p ower a dapter i ncluded i n t h e p ackage.USB(AC10U only) Used to connect with a portable USB device.Q1: If I cannot log in to the web UI of the router, what should I do?A1: Try the following solutions and log in again: If entering the IP address 192.168.0.1 does not work, you can try tendawifi.com. Ensure that your device is connected to the router's WiFi network or port 1, 2 or 3 properly. For detailed connection instructions, refer to Step 2. Clear the cache of your web browser or replace the web browser. You are recommended to use a Google Chrome, Firefox, or Internet Explorer 8 (or later) browser. Replace your computer or wireless device. Hold down the RST/WPS button for about 8 seconds. Reset succeeds when all LED indicators blink once. Then you can try logging again.Q2: If I cannot access the internet after the configuration, what should I do?A2: Try the following solutions: Ensure that the Ethernet cable connected to the WAN port of the router has connected to the internet. Refer to the following table to check whether your connection type and login parameters are correct. If your wireless devices cannot access the internet, ensure that you connect to the proper SSID. If WiFi name or password is changed in setup, you should connect to the WiFi network using the new name or password. If your wired device cannot access the internet, ensure that the wired device is connected to port 1, 2 or 3 properly. If the problem still persists, consult your ISP.Q3: Why cannot my phone find the 5 GHz signal? A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network. FCC StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help. This device is restricted to be used in the indoor. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure StatementThis device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.Operating Temperature: 0 °C - 40 °COperating Humidity: (10 – 90)% RH, non-condensingRECYCLINGThis product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.Copyright © 2017 Shenzhen Tenda Technology Co., Ltd.All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.Technical SupportShenzhen Tenda Technology Co., Ltd.6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052United States Hotline: 1-800-570-5892Canada Hotline: 1-888-998-8966Hong Kong Hotline: 00852-81931998Skype: TendaszWebsite: http://www.tendacn.comE-mail: support@tenda.com.cnCE Mark WarningThis is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.Operations in the 5.15-5.25 GHz band are restricted to indoor use only.This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.The mains plug is used as disconnect device, the disconnect device shall remain readily operable.NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.Declaration of ConformityHereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10 is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.htmlHereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC10U is in compliance with Directive 2014/53/EU.The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download-cata-101.html Operate Frequency:2.4 GHz: EU/2412-2483.5 MHz (CH1-CH13)5 GHz: EU/5150-5250 MHz (CH36-CH48)EIRP Power (Max.):2.4 GHz: 19.8 dBm5 GHz: 22.8 dBmSoftware Version: V15.03.06 Caution：(For AC10)Adapter Model: BN036-A12012EManufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTDInput: 100 - 240 V AC 50/60 Hz 0.4 AOutput: 12 V 1 A : DC Voltage Caution：(For AC10U)Adapter Model: BN037-A18012EManufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTDInput: 100 - 240 V AC 50/60 Hz 0.6 AOutput: 12 V 1.5 A : DC Voltage1234Power on your original and new routers.Connect the WAN port of the original router to port 1, 2 or 3 of the new router using an Ethernet cable.When the LAN and WAN indicators of the new router get solid on for 3 seconds after fastblinking, your PPPoE user name and password are migrated successfully. Remove the original router.USBUSBLED Indicator Status DescriptionSYSSolid on The router is starting. The system is faulty after startup.Slow blinking The system is working properly.Fast blinking twice(AC10U only)A portable USB device is connected to the USB port.Fast blinking (AC10U only)Data is transmitting over the USB port.WANSolid on The WAN port is connected properly.Fast blinking Data is transmitting over the WAN port.Off The WAN port is or disconnectedconnected improperly.LANSolid on Port 1, 2 or 3 is connected properly. Blinking twice A new device is connected to port 1, 2 or 3.Off None of ports 1, 2 and 3 is connected or connected properly. WiFiSolid on At least the 2.4 GHz or 5 GHz WiFi network is enabled. Fast blinking Data is transmitting wirelessly.Slow Blinking The router is performing WPS negotiation.Off The w ireless f unction i s d isabled. Information provided by your ISP Connection typeISP user name and ISP password PPPoENone Dynamic IP addressIP Address, subnet mask, gateway, DNS server and other parameters Static IP addressSkipPPPoEEnter the user name from your ISP.Enter the password from your ISP.Tenda_xxxxxxor Tenda_xxxxxx_5G

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