TCT Mobile 550 HSDPA/HSUPA/HSPA+/UMTS quad band /GSM quad band/LTE 4 band mobile phone User Manual Alto4 5 LA28 5042G EN US QG 20150527 Part2

TCT Mobile Limited HSDPA/HSUPA/HSPA+/UMTS quad band /GSM quad band/LTE 4 band mobile phone Alto4 5 LA28 5042G EN US QG 20150527 Part2

Contents

Alto4.5_LA28_5042G_EN_US_QG_20150527_Part2

6 7Touch to enter application list.Status bar• Status/Notification indicators • Touch and drag down to open the notification panel.Touch an icon to open an application, folder, etc.Favourite tray applications• Touch to enter the application.• Touch and hold to move or change applications.Search bar• Touch  to enter text search screen.• Touch  to enter voice search screen.The Home screen is provided in an extended format to allow more space for  adding applications, shortcuts  etc. Slide  the Home  screen horizontally left and right to get a complete view. 1�3�1  Using the touchscreenTouch  To access an application, touch it with your finger.Touch and Hold  Touch and hold the item to enter the available options. Drag  Place your finger on the screen to drag an object to another location.Slide/Swipe  Slide  the  screen  up  and  down  to  scroll  through  the  applications, images, web pages, etc.The device also supports one finger zoom (Messaging, Browser, Email, Camera and Gallery) by double tapping the screen then sliding with one finger to zoom in/out).Flick  Similar to swiping, but flicking makes it move quicker.Pinch/Spread  Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.Rotate  Automatically  change  the  screen  orientation  from  portrait  to landscape by turning the phone sideways to have a better view.1�3�2  Status barFrom the  status  bar,  you  can  view both  phone  status  (to  the  right side) and notification information (to the left side).
8 9Notification iconsNew Gmail message Missed callNew Email message Call forwarding is onNew text or multimedia message /  Song is playing/pauseProblem with SMS or MMS delivery Connected to VPNNew Google Hangouts message Radio is onNew voicemail Audio shareUpcoming event Uploading dataScreenshot error Download finished Screenshot captured Select input methodMicroSD card is full An open Wi-Fi network is availableNo SD card Phone is connected via USB cablePreparing SD card System update availableBoth USB tethering and portable hotspot are onCarrier data use threshold approaching or exceededUSB tethering is on More notifications are hiddenPortable Wi-Fi hotspot is onStatus iconsGPRS connected No signalGPRS in use Alarm is setEDGE connected Bluetooth is onEDGE in use Connected to a Bluetooth device3G connected  Speakerphone is on3G in use RoamingHSPA (3G+) connected Headset connectedHSPA (3G+) in use No SIM card installedHSPA+ connected Vibrate modeHSPA+ in use Ringer is silenced4G connected Phone microphone is muted4G in use Battery is very lowSignal strength Battery is lowWi-Fi is on Battery is partially drainedConnected to a Wi-Fi network Battery is fullAirplane mode Battery is chargingGPS is on
10 11Drag down  the Status  bar to  open the Notification panel and drag down  again  to  open  the  Quick  setting  panel.  Drag  up  to  close it. When  there  are  notifications,  you  can  touch  them  to  access notifications directly.Notification panelWhen there are  notifications,  touch  and  drag  down the  Status  bar to open the Notification panel to read more detailed information.Touch to clear all event–based notifications (other ongoing notifications will remain).Touch to switch to the quick setting panel.Quick setting panelTouch and  drag down the Notification  panel or touch   to  open the Quick setting panel. You can enable or disable functions or change modes by touching the icons.Touch to enter user screen.Touch to access Settings, where you can set more items.1�3�3  Search barThe phone provides a Search function which can be used to locate information within applications, the phone, or the web. 1�3�4  Lock/Unlock your screenTo protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.1�3�5  Personalize your Home screenAddYou can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen as you prefer.Reposition Touch  and  hold  the  item  to  be repositioned to  activate the Move mode, drag the item to the desired position and then release.  You can move items  both on the Home screen and the Favourite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.RemoveTouch and hold the item to be removed to activate the Move mode, drag  the item up to  the  top  of  the    icon, and  release  after  the item turns red.Create foldersTo improve the organisation of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.Wallpaper customizationTouch  and  hold  the  empty  space  in  the  homescreen  and  choose Wallpaper to customize wallpaper or you could access this function by Settings\Display\Wallpaper.1�3�6  Volume adjustmentYou can set  the ringer,  media and phone  ringtone volumes to your preference  by  pressing  the  Volume  up/down  key,  or  touching Settings\Sound & notification\Sound to set the volume.
12 132 Text input ���������������������2�1  Using Onscreen KeyboardOnscreen Keyboard settingsTouch Settings\Language & input, touch the keyboard you want to  setup and a  series  of  settings  will  become  available  for  your selection. Adjust the Onscreen Keyboard orientationTurn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You  can  also  adjust  it  by  changing  the  settings  (Touch Settings\Display\Auto-rotate screen).2�1�1  Android keyboardTouch to switch between symbol and numeric keyboard.Touch to input Period signal;Touch & hold to select symbols.Touch to enter text or numbers.Touch to input comma; Touch & hold to show input options.Touch to switch   "abc/Abc" mode; Touch & hold to switch "abc/ABC" mode.2�2  Text editingYou can edit the text you have entered.• Touch  and  hold  or  double-tap  within  the  text  you  would  like to edit.• Drag the tabs to change the highlighted selection.• The following options will  show:  Select all    , Cut   , Copy  and Paste   .   • Touch the   icon to go back without any action.3 Phone call ����������������3�1  Placing a callYou  can  easily  place  a  call  using  Phone. Touch the Application  tab from the Home screen and select Phone.Slide to access the RECENTS and CONTACTS.Touch to call the previewed number.Touch to display keyboardDisplay the suggested number(s).Touch and hold to access voicemail.Enter  the  desired  number  from  the  keyboard  directly  or  select  a contact  from CONTACTS or RECENTS by sliding or touching tabs, and touch   to place the call.
14 15The number you entered can be saved to Contacts by touching and then touching Create new contact.If  you  make  a  mistake,  you  can  delete  the  incorrect  digits  by touching   .To  hang  up  a  call,  touch    or  the  Power  key  (when  the  Call settings\Power key ends call option is activated).3�2  Answering or rejecting a call         When you receive a call:• Slide the   icon to the right to answer;• Slide the   icon to the left to reject;• Slide the   icon upwards to  reject the call by sending  a preset message.To mute the ringtone volume of an incoming call, press the Volume up/down  key  or  turn  the  phone  over  (when  the  Settings\Gestures\Turn over to mute option is activated).3�3  Consulting your call memoryYou  can  access  your  call  memory  by  touching  RECENT  tab from  the  Phone  screen  to  view  Missed  calls,  Outgoing  calls  and Incoming calls.4 Contacts �������������������You  can  view and create contacts  on  your  phone  and  synchronize these  with  your  Gmail  contacts  or  other  applications  on  the  web or on your phone.4�1  Adding a contactTouch    on  the  Home  screen, select  Contacts, then touch the  icon in the contacts list to create a new contact.4�2  Importing, exporting and sharing contactsFrom the Contacts  screen, touch the   icon to open the options menu, touch Import/export, then select Import from SIM card, Export to SIM card, Import from storage, Export to storage or Share visible contacts.To  import/export  a  single  contact  from/to  your  SIM  card,  select the  contact  you  want  to  import/export,  and  touch  the   icon to confirm.To import/export all contacts from/to your SIM card, select Select all and touch the   icon to confirm.You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.Touch  a  contact  you  want  to  share,  touch  the   icon  and  Share from the contact details screen,  and  then  select  the  application  to perform this action. 4�3  Synchronizing contacts in multiple accountsContacts,  data  or  other  information  can  be  synchronized  from multiple  accounts,  depending  on  the  applications  installed  on  your phone.
16 175 Messaging �����������������You can create, edit and receive SMS and MMS with this phone.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Messaging.To  check  messages  stored in  your  SIM  card,  touch  the   icon  from  the  Messaging  screen,  then  touch  Settings\Manage SIM messages.5�1  Write messageOn the message list screen, touch the new message icon   to write text/multimedia messages.Touch to create a new message.Touch to search all messages.• Touch to view the whole message thread.• Touch & hold to activate delete mode. Sending a text messageEnter  the mobile phone number  of  the  recipient in the To  bar  or touch    to  add  recipients  and  touch  the  Type  message  bar  to enter the text of the message.  Touch the   icon to insert emotions. When finished, touch   to send the text message. An  SMS  of  more  than  160  characters will  be  charged  as several SMS. Specific letters (accent) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient.Sending a multimedia messageMMS  enables  you  to  send  video  clips,  images,  photos,  animations, slides, and sounds to other compatible phones and e-mail addresses. An  SMS  will  be  converted  to  MMS  automatically  when  media  files (image,  video,  audio,  slides,  etc.)  are  attached  or  Subject  or  email addresses added.6  Email ������������������������Besides your Gmail account, you can also set-up external POP3 or IMAP email accounts in your phone.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Email.An  email  setup  wizard will  guide  you  through  the  steps  to  set-up an email account.• Enter  the  email  address  and  password  of  the  account  you  want to set-up.• Touch  .  If  the  account  you  entered  is  not  provided  by  your service  provider  in  the  phone,  you  will  be  prompted  to  go  to the  email  account  settings  screen  to  enter  settings  manually. Alternatively,  you  can  touch  Manual  setup  to  directly  enter the  incoming  and  outgoing  settings  for  the  email  account  you are setting up.• Enter the account name and display name in outgoing emails.• To  add  another  email  account,  you  can  touch  the    icon and Settings. Touch Add account to create.To create and send emails• Touch the   icon from the Inbox screen.• Enter recipient(s) email address (es) in the To field.• If necessary, touch the   icon beside To field to add Cc/Bcc to add a copy or a blind carbon copy to the message.• Enter the subject and the content of the message.• Touch   to add an attachment.• Finally, touch   to send�• If you do not want to send the mail right away, you can touch the  icon and Save draft keys or touch the Back key to save a copy.
18 197 Getting connected �������To  connect  to  the  Internet  with  this  phone,  you  can  use  GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.7�1  Connecting to the Internet7�1�1  GPRS/EDGE/3G/4GThe first time you turn on your phone with your SIM card inserted, it  will  automatically  configure  your  network  service:  GPRS,  EDGE, 3G or 4G. To  check  the  network  connection  you  are  using,  touch  Settings\More\Mobile  networks,  and  touch  Access  Point  Names  or Network operators.7�1�2  Wi-FiUsing Wi-Fi, you can connect  to  the  Internet  when  your  phone  is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted.To turn Wi-Fi on and connect to a wireless network• Touch Settings\Wi-Fi.• Touch the switch   to turn on/off Wi-Fi.• The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section.• Touch a Wi-Fi network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you can contact the network operator for details). When finished, touch CONNECT.7�2  Browser ��������������������������������������Using the Browser, you can enjoy surfing the Web.To  access  this  feature,  touch  the Application  tab  from  the  Home screen, then select Browser.To go to a web pageOn  the  Browser screen,  touch  the  URL  box  at  the  top,  enter  the address of the web page, and then confirm. 7�3  Connecting to a computer(1)With  the  USB  cable,  you  can  transfer  media  files  and  other  files between your microSD card/internal storage and the computer. To connect/disconnect your phone to the computer:To connect:• Use  the  USB  cable  that  came  with  your  phone  to  connect the  phone  to  a  USB  port  on  your  computer. You  will  receive  a notification that the USB is connected.• Open the Notification panel and touch Connected as a media device, then make a selection in the dialog that opens to confirm that you want to transfer files.To disconnect (for mass storage):• Open the Notification panel and touch Connected as a media device,• Touch to cancel Media device (MTP) in the dialog that opens.Before  using  MTP,  make  sure  that  the  driver  (Windows Media Player 11 or higher version) has been installed.To locate data you have transferred or downloaded in your microSD card:• Touch   to open the applications list.• Touch File Manager.All data you have downloaded is stored in the File Manager. Here you can view media files (Pictures,Videos, Music and others), rename files, install applications into your phone, etc.(1)  You can change your default connection mode via Settings\Storage\touch  the   icon\USB  computer  connection.  Some  operations which are available under mass storage are not usable under MTP and PTP.
20 217�4  Sharing your phone's mobile data connectionYou  can  share  your  phone's  mobile  data  connection  with  a  single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.To turn on USB tethering or Portable Wi-Fi hotspot• Touch Settings\More\Tethering & portable hotspot.• Touch  the  switch    of  USB  tethering  or  Portable Wi-Fi hotspot to activate this function. These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. 8 Find my location using GPS satellites ����������������To  activate  your  phone’s  global  positioning  system  (GPS)  satellite receiver:• Touch Settings\Location.• Touch the  switch   to turn on Google's location service.You can then open Maps to find your location:Use  your  phone’s  GPS  satellite  receiver  to  pinpoint  your  location within  an  accuracy  as  close  as  several  meters  (“street level”). The process  of  accessing  the  GPS  satellite  and  setting  your  phone's precise location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.9 Data backup �����������������This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account. If  you replace your  phone,  the  settings  and  data  you’ve  backed up are  restored  onto  the  new  phone  the  first  time  you  sign  in  with your Google Account. To activate this function:• Touch Settings\Backup & reset• Touch the  switch   of Back up my data.When this  function is activated, a  wide variety of  settings and  data is  backed  up,  including  your Wi-Fi  passwords,  bookmarks,  a  list  of the  applications  you’ve  installed,  the  words  you’ve  added  to  the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivate this option, you stop backing up your settings,  and any existing backups are deleted from Google Servers.10  Factory data resetTo activate factory data reset:• Touch Settings\Backup & reset\Factory data reset�• Touch the RESET PHONE.
22 23Resetting the phone will erase all of your personal data from internal phone  storage,  including  information  about  your  Google  Account, any  other  accounts,  your  system  and  application  settings,  and  any downloaded applications.  If  you reset  the  phone in this way,  you’re prompted  to  re-enter  the  same  kind  of  information  as  when  you first started Android.When you are unable to power on your cellphone, you can perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up.11   Applications & Internal storage �����11�1  ApplicationsWith this  phone, some built-in  Google applications and other third party applications are available for your convenience.With the built-in applications, you can• Communicate with friends.• Exchange messages or emails with friends.• Track your location, view traffic situations, search for locations and get navigation information to your destination.• Download  more  applications  from  the  Google  Play  Store  and more.For  more  information  about  these  applications,  please  check  the online user manual at: www.alcatelonetouch.com.11�2  Internal storageTouch  Settings\Storage to  display  the  amount  of  internal  phone storage  used by the  operating  system, its components,  applications (including those you downloaded), permanent and temporary data.If a warning message comes up saying that phone memory is  limited,  you  are  required  to  free  up  space  by  deleting some unwanted applications, downloaded files, etc.12   Making the most of your phone ���������You  can  download  software  upgrades  for  free  from  the  website  (www.alcatelonetouch.com). 12�1  Smart SuiteSmart Suite includes:• ContactsAllows  you  to  back  up  contact  entries  so  that  you  don't  have to  worry  about  losing,  breaking,  switching  phones  or  changing service providers.• MessagesFrees you from painstakingly inputting text on  the keypads. All  of your messages are easily accessible and well-organized.• CalendarAllows you to sync events freely between your phone and Outlook and create and edit new events from a PC.• PhotosAllows you to easily import photos from your PC or the handset and organize them in different albums for better management.• VideosAllows you to insert video files from your PC for playback and then upload them to a handset folder.• MusicQuickly search  for your  favourite songs on  your PC, manage  the ultimate  Library,  and  enjoy  the  easiest  digital  jukebox  in  your own way. • Application Allows  you  to  import  downloaded  mobile  applications  and  have them installed into your handset upon synchronization.• BackupAllows you to  back  up  your  contacts,  messages,  calendar,  photos and applications, then import the backup files to your phone.
24 25Supported Operating SystemsWindows XP/Vista/Windows 7/Windows 8.12�2  UpgradeYou  can  use  the  Mobile  Upgrade  tool  or  FOTA  Upgrade  tool  to  update your phone's software.12�2�1  Mobile UpgradeDownload  Mobile  Upgrade  from  the  ALCATEL  ONETOUCH website  (www.alcatelonetouch.com)  and  install  it  on  your  PC. Launch  the  tool  and  update  your  phone  by  following  the  step  by step  instructions  (refer to  the  User  Guide  provided together  with the tool). Your phone’s software will now have the latest software. All personal information will be permanently lost following the  update  process.  We  recommend  you  backup  your personal data using Smart Suite before upgrading.12�2�2  FOTA UpgradeUsing the FOTA Upgrade tool you can update your phone's software.To  access  System  updates,  touch  Settings\About  phone\System updates. Touch  Check  for updates,  and the phone  will search  for  the  latest  software.  If  you  want  to  update  the  system, please  touch  the  button  Download,  after  it is  done  please  touch Install  to  complete  the  upgrade. Now  your  phone's  software  will be the latest version.You  should  turn on  data  connection  before  searching  for  updates. Settings  for  auto-check  intervals  is  also  available  once  you  restart the phone.If  you  have  chosen  auto-check,  when  the  system  discovers  the new version, dialog will  pop up  to choose  download or ignore,  the notification also will show in status bar.Safety and use ����������������������We  recommend  that  you  read  this  chapter  carefully  before  using your  mobile  phone.  The  manufacturer  disclaims  any  liability  for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.• TRAFFIC SAFETY:Given that studies show that using a mobile phone while driving a vehicle constitutes  a  real  risk,  even  when  the  hands-free  kit  is  used  (car  kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.When  driving,  do  not  use  your  mobile  phone  and  headphone  to listen  to  music or the radio. Using  a  headphone  can  be  dangerous and forbidden in some areas.When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:- do not place your mobile phone on top of the dashboard or within an airbag deployment area,-  check with your car dealer or the car manufacturer to make sure that  the  car’s  electronic  devices are shielded from mobile  phone RF energy. • CONDITIONS OF USE:You are advised to switch off the mobile phone from time to time to optimize its performance.Remember  to  abide  by  local  authority  rules  of  mobile  phone  use on aircrafts.Operational  Warnings:  Obey  all  posted  signs  when  using  mobile devices in public areas.Follow  Instructions  to Avoid  Interference  Problems: Turn  off  your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.Switch  the mobile phone  off  when  you are in  health  care facilities, except in designated areas. As with many other  types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency.Switch  the  mobile  phone  off  when  you  are near  gas  or  flammable liquids.  Strictly  obey  all  signs  and  instructions  posted  in  a  fuel depot, gas station, or  chemical plant, or  in any potentially explosive atmosphere.When the mobile phone is switched on, it should be kept at least 15 cm  from any  medical  device such as  a  pacemaker,  a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any.
26 27Read  and  follow  the  directions  from  the  manufacturer  of  your implantable  medical  device.  If  you  have  any  questions  about  using your  mobile  device  with  your  implantable  medical  device,  consult your healthcare provider.To  avoid  hearing  impairment,  answer  the  call  before  holding  your mobile phone to your  ear. Also  move the handset away from  your ear while using the “hands-free” option because the amplified volume might  cause  hearing  damage.  It  is  recommended  to  have  proper supervision while small children use your mobile phone.When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction.Always  handle your  mobile phone with  care and keep it in  a  clean and dust-free place.Do not allow your mobile phone to be exposed to adverse weather or environmental conditions  (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +45°C (113°F)(the max value depends on device, materials and housing paint/texture).Over 45°C (113°F) the legibility of the mobile phone’s display may be impaired, though this is temporary and not serious.Do not open or attempt to repair your mobile phone yourself.Do not drop, throw or try to bend your mobile phone.Do not use the mobile phone if the  glass made screen, is damaged, cracked or broken to avoid any injury.Do not paint it.Use  only  batteries,  battery  chargers,  and  accessories  which  are recommended  by  TCT  Mobile  Limited  and  its  affiliates  and  are compatible with your mobile phone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.Remember to make back-up copies or keep a written  record of all important information stored in your mobile phone.Some  people  may  suffer  epileptic  seizures  or  blackouts  when exposed  to  flashing  lights,  or  when  playing  video  games.  These seizures  or  blackouts  may  occur  even  if  a  person  never  had  a previous  seizure  or  blackout.  If  you  have  experienced  seizures  or blackouts, or if you have a family history of such occurrences, please consult  your  doctor  before  playing  video  games  on  your  mobile phone  or  enabling  a  flashing-lights  feature  on  your  mobile  phone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the mobile phones.All  persons  should  discontinue use  and  consult  a  doctor  if  any  of the following symptoms occur: convulsion,  eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the  likelihood  of  such  symptoms,  please  take  the  following  safety precautions:- Play at the farthest distance possible from the screen.When you play games on  your mobile phone, you  may  experience occasional discomfort in your hands, arms, shoulders, neck, or other parts  of  your  body.  Follow  these  instructions  to  avoid  problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:- Take a minimum of a 15-minute break every hour of game playing.-  If your hands, wrists, or arms  become tired or sore while  playing, stop and rest for several hours before playing again.-  If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.PROTECT YOUR HEARINGTo  prevent  possible  hearing  damage,  do  not  listen  at high  volume  levels  for  long  periods.  Exercise  caution when  holding  your  device  near  your  ear  while  the loudspeaker is in use.• PRIVACY:Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone  regarding  taking  photographs  and  recording  sounds  with  your mobile phone. Pursuant to such laws  and regulations, it may be strictly forbidden  to  take  photographs  and/or  to  record  the  voices  of  other people or any of their  personal attributes, and  reproduce or distribute them, as this may be considered to be an invasion of privacy.
28 29It  is  the  user’s  sole  responsibility  to  ensure  that  prior  authorization be  obtained,  if  necessary,  in  order  to  record  private  or  confidential conversations or take a photograph of another person; the manufacturer, the  seller  or  vendor  of  your  mobile  phone  (including  the  operator) disclaim  any  liability  which  may  result  from  the  improper  use  of  the mobile phone.             • BATTERY AND ACCESSORIES:Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off.Observe the following precautions for battery use:-  Do  not  attempt  to  open  the  battery  (due  to  the  risk  of  toxic   fumes and burns).- Do not puncture, disassemble or cause a short-circuit in a battery,-  Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C (140°F).Batteries must be disposed of  in accordance  with locally applicable environmental regulations. Only use the battery for the purpose for which  it  was  designed.  Never use  damaged batteries or  those  not recommended by TCT Mobile Limited and/or its affiliates.This  symbol  on  your  telephone,  the  battery  and  the accessories means that these products must be taken to collection points at the end of their life:-  Municipal waste disposal  centers  with  specific  bins  for these types of equipment- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These  collection  points  are  accessible  free  of  charge. All  products with this sign must be brought to these collection points.In non European Union jurisdictions:Items of equipment with this symbol are not be thrown into ordinary bins  if  your  jurisdiction  or  your  region  has  suitable  recycling  and collection facilities; instead they are to be taken to collection points for them to be recycled.In  the  United  States  you  may  learn  more  about  CTIA’s  Recycling Program at http://www.gowirelessgogreen.org/ CAUTION:  RISK  OF  EXPLOSION  IF  BATTERY  IS  REPLACED BY  AN  INCORRECT  TYPE.  DISPOSE  OF  USED  BATTERIES ACCORDING TO THE INSTRUCTIONS• CHARGERSHome A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).The  chargers  designed  for  your  mobile  phone  meet  with  the standard for safety of information technology  equipment and  office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.Characteristics of power supply (depending on the country):Travel charger:              Input: 100-240 V, 50/60 Hz, 0.15 A                                 Output: 5 V,  1000 mABattery:                       Lithium 2000 mAh• RADIO WAVES:THIS  MOBILE  PHONE  MEETS  THE  GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy.These  limits  are  part  of  comprehensive  guidelines  and  establish permitted  levels  of  RF  energy  for  the  general  population.  The guidelines  are  based  on  standards  that  were  developed  by independent scientific organizations  through periodic  and  thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.The  exposure  standard  for  mobile  phones  employs  a  unit  of measurement  known  as  the  Specific  Absorption  Rate,  or  SAR. The  SAR  limit  set  by  public  authorities  such  as  the  Federal Communications Commission of the US Government (FCC), or by Industry  Canada, is  1.6 W/kg  averaged over  1 gram of  body  tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands.Although the SAR is determined at the highest certified power level, the  actual  SAR  level  of  the  mobile  phone  while  operating  can  be well below the maximum value. This is because the mobile phone is designed to  operate at  multiple power levels so  as to  use only  the power required to reach the network. In general, the closer you are to a wireless  base station antenna,  the lower  the power  output of the mobile phone.Before  a  mobile  phone  model  is  available  for  sale  to  the  public, compliance with national regulations and standards must be shown.The highest SAR value for this model mobile phone when tested is
30 31*** W/Kg  for use at the ear and *** W/Kg  for use close to the body.While  there  may  be  differences  between  the  SAR  levels  of  various mobile phones and at various positions, they all meet the government requirement  for  RF  exposure.  For  body-worn  operation,  the  mobile phone meets FCC RF exposure guidelines provided that it is used with a  non-metallic  accessory  with  the  handset  at  least  10  mm  from  the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.Additional  information  on  SAR  can  be  found  on  the  Cellular Telecommunications  &  Internet  Association  (CTIA)  Web  site: http://www.ctia.org/The  World  Health  Organization  (WHO)  considers  that  present scientific  information  does  not  indicate  the  need  for  any  special precautions for use  of  mobile  phones.  If  individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193). Additional  WHO  information  about  electromagnetic  fields and  public  health  are  available  on  the  following  website:  http://www.who.int/peh-emf.Note: This equipment has been tested and found to comply with the limits  for  a  Class  B  digital  device  pursuant  to  part  15  of  the  FCC Rules. These  limits  are  designed  to  provide  reasonable  protection against  harmful  interference  in  a  residential  installation.  This equipment  generates,  uses  and  can  radiate  radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is  no  guarantee  that  interference  to  radio  or  television  reception, which can  be determined  by turning the equipment off and on,  the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.-  Connect  the equipment  into  an outlet  on  a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/ TV technician for help.Changes  or  modifications  not  expressly  approved  by  the  party responsible for compliance could void the user’s authority to operate the equipment.For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:This  device complies with  Part  15 of the FCC Rules.  Operation is subject  to  the  condition  that  this  device  does  not  cause  harmful interference.For other devices, they bear the following statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference(2)  this  device  must  accept  any  interference  received,  including interference that may cause undesired operation.Your mobile  phone is equipped with a  built-in antenna. For optimal operation, you should avoid touching it or degrading it.As  mobile  devices  offer  a  range  of  functions,  they  can  be  used  in positions  other  than  against  your  ear.  In  such  circumstances  the device will be compliant with the guidelines when used with headset or  usb  data  cable.  If  you  are  using  another  accessory  ensure  that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body.
32 33• LICENCES (1)microSD Logo is a trademark.The  Bluetooth®  word  mark  and  logos  are  owned  by the  Bluetooth  SIG,  Inc.  and  any  use  of  such  marks by TCL  Mobile  Ltd.  and  its  affiliates  is  under  license. Other  trademarks and  trade names are those of their respective owners. ALCATEL ONETOUCH 5042GBluetooth  Declaration  ID D025403The Wi-Fi  Logo  is  a  certification  mark  of  the Wi-Fi Alliance.Google,  the  Google  logo, Android,  the Android  logo, Google  SearchTM,  Google  MapsTM,  GmailTM,  YouTube, Google Play Store,  Google  LatitudeTM and HangoutsTM are trademarks of Google Inc.The Android robot is  reproduced  or  modified  from  work  created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you  touch  and  hold  Google  legal   in  Settings\About  phone\Legal information). (1)For more information please visit our website  http://www.alcatelonetouch.com.FCC ID: RAD550(1)  May not be available in all countries.General information �����������•  Website: www.alcatelonetouch.com•  Facebook: http://www.facebook.com/alcatelonetouchusa•  Twitter: http://m.twitter.com•  Hot  Line Number: In  the  United  States, call  877-702-3444  for technical support.• Eletronic labeling  (Elabel)  path: Touch  Setting/Regulatory & safety or input "*#07#", you can find more information about labeling.On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask  any questions you may have. An  electronic  version  of  this  user  guide  is  available  in  English and  other  languages  according  to  availability  on  our  server: www�alcatelonetouch�comYour telephone is a transceiver that operates on GSM in quad-band (850/900/1800/1900MHz), LTE in quad-band (B1/B3/B7/B28).Protection against theft (1)Your  mobile  phone  is  identified  by  an  IMEI  (mobile  phone  serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen. DisclaimerThere  may  be  certain  differences  between  the  user  manual description  and  the  mobile  phone’s  operation,  depending  on  the software release of your mobile phone or specific operator services.TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.(1)  Contact your network operator for service availability.
34 35TCT Mobile (US), Inc� Warranty ������������������������������TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be proven to be defective in material or workmanship that results in product failure within the first twelve (12)  months  from  the  date  of  purchase  as  shown  on  your  original sales  receipt.  Such  defect(s)  will be repaired  or  replaced (with  new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown  on your original  sales receipt. Such  defect(s) will  be  repaired  or  replaced  (with  new  or  rebuilt  parts)  and  the company’s option without charge for parts or labor directly related to the defect(s).The limited warranty for your wireless device will be voided if any of the following conditions occur:• Non-compliance  with  the  instructions  for  use  or  installation,  or with  technical and safety  standards  applicable in the  geographical area where your mobile phone is used;•  Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.;• Modification or repair performed by individuals not authorized by TCT Mobile (US), Inc. or its affiliates;• Changes to the device operating system by the user or third party applications;•  Acts  of  god  such  as  Inclement  weather,  lightning,  power  surges, fire,  humidity,  infiltration  of  liquids  or  foods,  chemical  products, download of files, crash, high voltage, corrosion, oxidation;•  Removal or  altering of the  wireless devices  event labels or serial numbers (IMEI);• Damage  from  exposure  to  water  or  other  liquids,  moisture, humidity,  excessive  temperatures  or  extreme  environmental conditions,  sand,  excess  dust  and  any  condition  outside  the operating guidelines;• Defects  in  appearance,  cosmetic,  decorative  or  structural  items such as framing and non-operative parts.• Damage as result of physical abuse regardless of cause.There  are  no  express  warranties,  whether  written,  oral  or  implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages,  or  limitation  of  the duration of implied warranties,  so  the preceding limitations or exclusions may not apply to you.How to obtain Support:  Contact the customer care center by calling (877-702-3444)  or  going  to  (http://www.alcatelonetouch.com/usa/).  We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service.   In the  case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options.How to obtain Hardware Service within the terms of this warranty: Create a user profile  (alcatel.finetw.com)  and  then  create an RMA for the defective device.  Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate  daytime phone number, and  email  address with a complete problem description.  Only ship the device.  Do not ship the  SIM card, memory cards, or any other accessories  such as the power adapter.  You must properly package and ship the wireless device to the repair center.  TCT Mobile (US), Inc. is not responsible for devices that do not arrive at the service center or are damaged in transit.  Insurance is recommended with proof of  delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA.  Check the  warranty  repair  status  by  going  online  with  the  RMA  number on web portal.
36 37Troubleshooting�������������������Before contacting the service centre, you are advised to  follow the instructions below:• You  are  advised  to  fully  charge  (    )  the  battery  for  optimal operation.• Avoid  storing  large  amounts  of  data  in  your  phone  as  this  may affect its performance.• Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the  Volume up  key at  the  same  time). ALL User phone data: contacts, photos, messages, files, and downloaded applications will be permanently lost. It is strongly advised to fully backup  the  phone  data  and  profile  via  Smart  Suite  before  doing formatting or upgrading. and carry out the following checks:My phone cannot be switched on or is frozen• Check the battery contacts, remove and reinstall your battery, then turn your phone on.• When  the  phone  cannot  be  switched  on,  charge  for  at  least  20 minutes to ensure  the  minimum battery  power needed,  then try to switch on again.• When the phone  falls into  a loop during  power on-off animation and  the  user  interface  cannot  be  accessed,  press  and  hold  the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.• If  neither  method  is  effective,  please  reset  the  phone  using  the Power key and the Volume up key, (holding both together).My phone has not responded for several minutes• Restart  your  phone  by  pressing  and  holding  the  Power  key  for more than 9s.• Remove and re-install the battery, then restart the phone.My phone turns off by itself• Check  that  your  screen  is  locked  when  you  are  not  using  your phone,  and  make  sure  the  Power  key  is  not  mis-contacted  due to unlocked screen.• Check the battery charge level.My phone cannot charge properly• Make  sure  you  are  using  the  ALCATEL  ONETOUCH  charger included in the box.• Make sure your battery is inserted properly and clean the battery contact  if  it’s  dirty.  It  must  be  inserted  before  plugging  in  the charger.• Make sure that your battery  is  not  completely  discharged;  if  the battery  power  is  empty  for  a  long  time,  it  may  take  around  20 minutes to display the battery charger indicator on the screen.• Make sure  charging  is  carried out under normal conditions  (0°C to +40°C).• When abroad, check that the voltage input is compatible.My  phone  cannot  connect  to  a  network  or “No  service” is displayed• Try connecting in another location.• Verify the network coverage with your operator.• Check with your operator that your SIM card is valid.• Try selecting the available network(s) manually.• Try connecting at a later time if the network is overloaded.My phone cannot connect to the Internet• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.• Make  sure  that  the  internet  access  service  of  your  SIM  card  is available.• Check your phone's Internet connecting settings.• Make sure you are in a place with network coverage.• Try connecting at a later time or another location.Invalid SIM card• Make  sure  the  SIM  card  has  been  correctly  inserted  (see "Inserting or removing the SIM card").• Make sure the chip on your SIM card is not damaged or scratched.• Make sure the service of your SIM card is available.Unable to make outgoing calls• Make sure you have dialed a valid number and have touched  .• For international calls, check the country and area codes.• Make sure your phone is connected to a network, and the network is not overloaded or unavailable.• Check  your  subscription  status  with  your  operator  (credit,  SIM card valid, etc.).• Make sure you have not barred outgoing calls.• Make sure that your phone is not in flight mode.Unable to receive incoming calls• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).
38 39• Check  your  subscription  status  with  your  operator  (credit,  SIM card valid, etc.).• Make sure you have not forwarded incoming calls.• Make sure that you have not barred certain calls.• Make sure that your phone is not in flight mode.The  caller’s  name/number  does  not  appear  when  a  call  is received• Check that you have subscribed to this service with your operator.• Your caller has concealed his/her name or number.I cannot find my contacts• Make sure your SIM card is not broken.• Make sure your SIM card is inserted properly.• Import all contacts stored in SIM card to phone.The sound quality of the calls is poor• You can adjust  the volume during a  call by pressing the  Volume Up/Down key.• Check the network strength   .• Make sure that the receiver, connector or speaker on your phone is clean.I am unable to use the features described in the manual• Check  with  your  operator  to  make  sure  that  your  subscription includes this service.• Make sure this feature does not require an ALCATEL ONETOUCH accessory.When  I  select  a  number  from  my  contacts,  the  number cannot be dialed• Make sure  that you have correctly recorded the number  in  your file.• Make sure that you have selected the country prefix when calling a foreign country.I am unable to add a contact in my contacts• Make sure  that  your SIM card  contacts  are not full;  delete  some files or save the files  in the phone contacts (i.e. your professional or personal directories).My callers are unable to leave messages on my voicemail• Contact your network operator to check service availability.I cannot access my voicemail• Make sure your operator’s voicemail number is correctly entered in "Voicemail number".• Try later if the network is busy.I am unable to send and receive MMS• Check your phone memory availability as it might be full.• Contact  your network operator  to  check  service  availability and check MMS parameters.• Verify the  server centre number  or  your  MMS  profile with your operator.• The server centre may be busy, try again later.SIM card PIN locked• Contact your network operator to obtain the PUK code (Personal Unblocking Key).I am unable to connect my phone to my computer• Install Smart Suite.• Check that your USB driver is installed properly.• Open  the  Notification  panel  to  check  if  the  Smart  Suite Agent has activated.• Check  that  your  computer  meets  the  requirements  for  Smart Suite Installation.• Make sure that you’re using the cable included in the box.I am unable to download new files• Make sure there is sufficient phone memory for your download.• Select the microSD card as the location to store downloaded files.• Check your subscription status with your operator.The phone cannot be detected by others via Bluetooth• Make sure that Bluetooth  is  turned  on and your  phone is visible to other users .• Make sure  that  the  two phones  are  within  Bluetooth’s detection range.How to make your battery last longer• Make  sure  you  follow  the  complete  charge  time  (minimum  2.5 hours).• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.• Adjust the brightness of screen as appropriate.• Extend the email auto-check interval for as long as possible.• Update  news  and  weather  information  on  manual  demand,  or increase their auto-check interval.• Exit  background-running  applications  if  they  are  not  being  used for a long time.• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
40The  phone  will  become  warm  following  prolonged  calls, game  playing,  internet  surfing  or  running  other  complex applications� • This  heating  is  a  normal  consequence  of  the  CPU  handling excessive data. Ending above actions will make your phone return to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent and is used under license by  TCT Mobile Limited © Copyright 2015 TCT Mobile Limited  All rights reservedTCT Mobile Limited reserves  the right to alter material  or technical specification  without prior notice.All  "Signature"  ringtones  embedded  in  this  phone  have  been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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