TCT Mobile 361 HSDPA/HSUPA/UMTS Tri bands / GSM quad bands/LTE Bi bands mobile phone User Manual Viper Tracfone Alcatel A851L USA EN QG for FCC

TCT Mobile Limited HSDPA/HSUPA/UMTS Tri bands / GSM quad bands/LTE Bi bands mobile phone Viper Tracfone Alcatel A851L USA EN QG for FCC

Contents

Viper Tracfone_Alcatel A851L_USA EN_QG_for FCC

English - CJB608101AGAQuick Start GuideALCATEL A851L
11 Your mobile ��������������������������������1�1  Keys and connectorsLED indicatorHome keyFront cameraTouch screenBack key Recent app keyPower keyHeadset connectorTable of contents1  Your mobile ������������������������������������������������������������������������������������������������������� 12  Text input �������������������������������������������������������������������������������������������������������� 123  Phone call �������������������������������������������������������������������������������������������������������� 144  Contacts ���������������������������������������������������������������������������������������������������������� 165  Messaging��������������������������������������������������������������������������������������������������������� 176   Email ���������������������������������������������������������������������������������������������������������������� 187  Getting connected ������������������������������������������������������������������������������������������ 198  Locate my location using GPS satellites ������������������������������������������������������ 219  Data backup ���������������������������������������������������������������������������������������������������� 2210  Factory data reset ������������������������������������������������������������������������������������������ 2311   Applications & Internal storage �������������������������������������������������������������������� 2412   Making the most of your phone �������������������������������������������������������������������� 25Safety and use ����������������������������������������������������������������������������������������������������������� 27ALCATEL ONE TOUCH Mobile Phones Limited Warranty ������������������������������ 40
2 3Camera Camera Flash/FlashlightVolumn KeysMicro-USB ConnectorRecent app key• Press to see the recent app in any screen and APP.• Touch and hold to see the menu list.   Home key• While  on  any application or  screen,  touch  to  return  to  the  Home screen.   Back key• Touch to  go back to  the previous screen, or to  close a dialog  box, options menu, the notification panel, etc.   Power key• Press: Lock the screen / Light up the screen• Press and hold: Show the pop-up menu to select from Ringer mode / Airplane mode / Power off / Reboot• Press Power key more than 7s to restart.• Press Power key and Volume up key to reset.• Press Power key and Volume down key to capture a screenshot.     Volume Keys • Under call mode, adjust the earpiece or headset volume.• In Music/Video/Streaming mode, adjust the media volume.• In general mode, adjust the ring tone volume.• Mute the ringtone of an incoming call.1�2  Getting started1�2�1  Set-upRemoving or installing the back coverInstalling or removing the batteryPlease power off your phone before removing the battery.• Insert and click the battery into place, then close the phone cover.• Unclip the cover, then remove the battery.Inserting or removing the SIM cardYou  must  insert  your  SIM  card  to  make  phone  calls.  Please  power  off  your  phone  and remove battery before inserting or removing the SIM card.
4 5Insert the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.Installing and removing the microSD cardInsert the microSD card with golden contact facing downwards into the slot. To remove the microSD card, gently press and slide it out.   To  avoid data  loss  and  SD  card  damage  before  removing  the  SD  card,  please ensure that the SD card is unmounted (Settings\Storage\Unmount SD card).Charging the batteryConnect the battery charger  to your phone and mains socket respectively. LED indicator will light while charging.  To reduce power  consumption and energy waste,  when battery  is fully charged, disconnect  your  charger  from  the  plug;  switch  off  Wi-Fi,  GPS,  Bluetooth  or background-running applications when not in use; reduce the backlight time, etc.1�2�2  Power on your phoneHold down  the Power key until  the phone  powers on. It  will take some seconds before the screen lights up.Set up your phone for the first timeThe first time you power on the  phone, you should set following options: language, Input method, date & time, etc.Power on screen without SIM card inserted, you can also connect to a Wi-Fi network to sign into your Google account and to use some features.1�2�3  Power off your phoneHold down the Power key from the Home screen until the Phone options appear, select Power off, and touch OK to confirm.1�3  Home screenYou  can bring all  the  items  (applications,  shortcuts,  folders  and widgets) you  love or  use most frequently to  your Home  screen  for quick  access. Touch  the  Home  key to switch to Home screen.Status bar• Status/Notification indicators • Touch and drag down to open the notification panel.Application tab• Touch to open main menu.Search bar• Touch  to enter text search screen.• Touch  to enter voice search screen.Touch an icon to open an application, folder, etc.Favorite tray applications• Touch to enter the application.• Touch and hold to move or change applications.
6 71�3�2  Status barFrom status bar, you can view both phone status and notification information .  Status iconsGPRS connected GPS is onGPRS in use Receiving location data from GPSEDGE connected Speakerphone is onEDGE in use RoamingUMTS connected No signalUMTS in use Signal strengthHSDPA/HSPA+ connected No SIM card installedHSDPA/HSPA+ in use Vibrate modeLTE (4G) connected Ringer is silencedLTE (4G) in use Phone microphone is muteWi-Fi is on Battery is very lowConnected to a Wi-Fi network Battery is lowBluetooth is on Battery is partially drainedConnected to a Bluetooth device Battery is fullAirplane mode Battery is chargingAlarm is set Headset connectedHome screen is provided in an extended format to allow more space for adding applications, shortcuts etc. Slide the Home screen horizontally left and right to get a complete view of the Home screen. Blue line at the lower left and right of the screen indicate which screen you  are  viewing. You  can  customize  the  number  of  home  screens  by  Settings\Display\Home screen settings.1�3�1  Using the touchscreenTouch  To access an application, touch it with your finger.Touch and Hold  To enter the available options for an item, touch and hold the item. For example, select a contact in Contacts, touch and hold this contact, options list will then appear on screen.Drag  Place your finger on the screen to drag an object to another location.Slide/Swipe  Slide  the  screen  to  scroll  up  and  down  the  applications,  images,  web  pages  at  your convenience.Flick  Similar to swiping, but flicking makes it move quicker.Pinch/Spread  Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.Rotate  Automatically  change  the  screen  orientation  from  portrait  to  landscape  by  turning  the phone sideways to have a better view.
8 9Notification iconsNew Gmail message System update availableNew Email message Missed callNew text or multimedia message Call in progressProblem with SMS or MMS delivery     Call on holdNew Google Talk message     Call forwarding is onNew voicemail Song is playingUpcoming event Uploading data    Screenshot captured Downloading dataScreenshot error Download finishedmicroSD card is full Select input methodpreparing SD card  Connected from VPNsafe to remove SD card Phone is connected via USB cableBoth USB tethering and portable hotspot are on   Data is synchronizingUSB tethering is on Carrier data use threshold approaching or exceededPortable Wi-Fi hotspot is on Radio is onAn open Wi-Fi network is availableNotification panelTouch and drag down the Status bar to open the notification panel. Touch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or view wireless service information. Quick settings bar• Touch to enable/disable functions or change modes.• Touch & hold the icon of Wi-Fi, Bluetooth or Sync to access settings screen.• Slide left and right to view more.Touch one notificaiton and slide it sideways to delete it.Touch the icon   to clear  all  event–based notifications  (other ongoing notifications  will remain).Touch the Settings icon   to access Settings.1�3�3  Search barThe  phone  provides  a  search  function  which  can  be  used  to  locate  information  within applications, the phone or the web. 1�3�4  Lock/Unlock your screenTo protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.
10 111�3�5  Personalize your Home screenAddTouch the application tab   ,  touch and hold an application or a widget to active the Move mode, and drag the item to any Home screen as you prefer.Reposition Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.RemoveTouch and hold the item to be removed to activate the Move mode, drag the item up to the top of Remove icon, and release after the item turns red.Create foldersTo improve the organization of items (shortcuts or applications) on the Home screen and the Favorite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it, touch the folder’s title bar to input the new name.Wallpaper customizationTouch and hold an empty area or touch and hold Recent app key,  then touch Wallpaper on the Home screen to customize wallpaper.1�3�6  Application tabTouch   from the Home screen to enter applications list. To return to the Home screen, touch the Home key.Consult recently-used applicationsTo consult  recently-used applications, you can touch Recent  app key. Touch  a thumbnail in the  window to  open the  related application.Touch one thumbnail and slide  it sideways to delete it.1�3�7  Volume adjustmentYou  can  set  ringer,  media  and  phone  ringtone  volume  to  your  preference  by  pressing Volume up/down key, or touching Settings\Sound\Volumes to set volume.1�4  Applications and widgets listThe list contains all pre-embedded and newly installed applications and widgets.To access the list, touch   from the Home screen. To return to the Home screen, touch the Home key or the Back key.Touch the icon   to access the Google Play Store.  1�4�1  Sort applicationsApplications can be sorted in two modes. To switch between two modes, touch  and hold Recent app key and touch Manage applications, then touch Menu icon(1), the window will pop up for you to choose.Sort by name All applications are sorted by name.Reset app preferences: Resets application preferences to original.(1)   Menu icon refers to   .
12 132 Text input �����������������������������������2�1  Using Onscreen KeyboardOnscreen Keyboard settingsTouch  and  hold Recent  app key  from the  Home  screen,  select  Settings\Language & input, touch the Settings icon   on the right of Android keyboard or SwiftKey, a series of settings are available for your selection. Adjust the Onscreen Keyboard orientationTurn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch and hold Recent app key on the Home screen, then touch Settings\Display\Auto-rotate screen).2�1�1  SwiftKeySwiftkey Input lets you enter a word with one continuous motion: just drag your finger over the letters in the word.• Place your finger on the key with the first letter of the word and drag your finger to each subsequent letter without lifting your finger off the screen.• Continue until you have finished the word. Lift your finger after the last letter.• If Swiftkey Input  cannot clearly determine  your word,  the word choice window opens. Select an alternative word from the list.Touch to enter text or numbers. Touch to switch  between "abc/Abc" mode; Touch & hold to switch between "abc/ABC" mode.Touch to enter symbol. Touch & hold to enter voice input.Touch & hold to  delete all contents  immediately.Touch to switch between symbol  and numeric keyboard.Touch & hold for emotion icons.2�1�2  Android keyboardTouch to enter voice input; touch & hold to show input optionTouch to switch between symbol and numeric keyboard.Touch & hold to switch Android keyboard or handwriting.Touch & hold to select symbols.Touch to enter text or numbers.Touch to switch  between "abc/Abc" mode; Touch & hold to switch between "abc/ABC" mode.
14 152�2  Text editingYou can edit the text you have entered.• Touch and hold or double-tap within the text you would like to edit.• Drag the tap to change the high-lighted selection.• Following options will show: Select all   , Cut   , Copy    and Paste  .• Touch the icon   or touch the blank to go back without any action.3 Phone call ������������������������������3�1  Placing a callYou  can  easily  launch  a  call  using  Phone�  Touch Application tab  from the  Home  screen and select Phone. Touch and hold to access voicemail.Slide to access Call log and Contacts.Touch to search in the Contacts�Enter the desired number from the keyboard directly or select a contact from Contacts or Call log by sliding or touching tabs, then touch   to place the call. The number you entered can be saved to Contacts by touching the Menu icon and touching Add to contacts�If you make a mistake, you can delete the incorrect digits by touching   .To hang up a call,  touch   or the Power key( when the Call  settings\Power button ends call option is activated).3�2  Answering or rejecting a call           When you receive a call:• Slide rightward to answer;• Slide leftward to reject;• Slide upward to reject the call by sending a preset message.To mute the ringtone volume of an incoming call, press the Volume up/down key.3�3  Consulting your call memoryYou can access your call memory by touching   from the Dial screen to view call history in categories of Missed calls, Outgoing calls, and Incoming calls.
16 174 Contacts ��������������������������������You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.4�1  Adding a contactTouch Application tab on the Home screen, select Contacts, then touch the icon   in the contact list to create a new contact.4�2  Importing , exporting and sharing contactsFrom Contacts screen, touch Menu icon to open options menu, touch Import/export, then select Import from SIM card, Export to SIM card, Import from storage, Export to storage or Share visible contacts.To  import/export  a  single  contact  from/to  SIM  card,  choose  an  account  and  target  SIM card(s), select the contact you want to import/export, and touch the icon √ to confirm.To import/export all contacts from/to SIM card, choose an account  and target SIM card(s), select All and touch the icon √ to confirm.You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.Touch a contact you want to share, touch Menu icon and Share from contact details screen, then select the application to perform this action. 4�3  Synchronizing contacts in multiple accountsContacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.5 Messaging ������������������������������You can create, edit and receive SMS and MMS with this phone.To access this feature, touch Application tab from the Home screen, then select Messaging.To consult messages stored in SIM card, touch Menu icon from Messaging screen, then touch Settings\Manage SIM messages.5�1  Write messageOn message list screen, touch the new message icon   to write text/multimedia messages.Touch to create a new message.Touch to search in all messages.• Touch to view the whole message thread.• Touch & hold to active the delete mode. Touch message threads to choose deleted ones, and touch the trash bin to confirm.Sending a text messageEnter the mobile phone number of the recipient on To bar or touch    to add recipients, touch Type message bar to enter the text of the message.  Touch the icon   to import a message template. When finished, touch   to send the text message. An  SMS  of  more  than  160  characters  will  be  charged  as  several  SMS.  Specific letters (accent) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.
18 19Sending a multimedia messageMMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses added.6  Email ��������������������������������������Besides your  Gmail account,  you can  also set-up external  POP3 or  IMAP email accounts in your phone.To access this function, touch Application tab from Home screen, then select Email.An email wizard will guide you through the steps to set-up an email account.• Enter the email address and password of the account you want to set-up.• Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Or you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up.• Enter the account name and display name in outgoing emails.• To  add  another  email  account,  you  can  touch  Menu  icon  and  Settings. Touch  ADD ACCOUNT on the right of the title to create.To create and send emails• Touch the icon   from Inbox screen.• Enter recipient(s) email address(es) in To field.• If necessary,  touch  Menu  icon and touch  Add  Cc/Bcc to add a  copy or  a  blind  copy to the message.• Enter the subject and the content of the message.• Touch Menu icon, touch Attach picture/video to add an attachment.• Finally, touch   to send�• If you do not want to send the mail right away, you can touch Menu icon and Save draft or touch Back key to save a copy. 7 Getting connected ���������������������To connect to the Internet with this phone, you can use GPRS/EDGE/3G/LTE networks or Wi-Fi, whichever is most convenient.7�1  Connecting to the Internet7�1�1  GPRS/EDGE/3G/LTEThe first time you turn on your phone with SIM card inserted, it will automatically configure network service: GPRS, EDGE,3G or LTE . To check the network connection you are using, touch and hold Recent app key on the Home screen, then touch Settings\More���\Mobile networks\Access Point Names or Network operators.7�1�2  Wi-FiUsing Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on phone even without a SIM card inserted.To turn Wi-Fi on and connect to a wireless network• Touch touch and hold Recent app key from the Home screen, then touch Settings.• Touch the switch   beside Wi-Fi to turn on/off Wi-Fi.• Touch  Wi-Fi,  the  detailed  information  of  detected Wi-Fi  networks  is  displayed in the Wi-Fi networks section.• Touch a Wi-Fi network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you may contact network operator for details). When finished, touch Connect.7�2  Browser �����������������������������������������������������������Using Browser, you can enjoy surfing the Web.To access this function, touch Application tab from Home screen, then touch Browser�
20 21To go to a web pageOn  Browser screen,  touch  the  URL  box  at  the  top,  enter  the  address  of  the  web page, then confirm. 7�3  Connecting to a computer(1)With the USB cable, you can transfer media files and other files between your microSD card/internal storage and the computer. Before  using  MTP  or  PTP  you  should  firstly  unmark  USB  debugging  via  Settings\Developer options\USB debugging.To connect/disconnect your phone to/from the computer:To connect:• Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that the USB is connected.• Open the Notification panel and touch USB connected, then choose a way in the dialog that opens to confirm that you want to transfer files.To disconnect (for mass storage):• Open the Notification panel and touch USB connected.• Touch to cancel The USB storage device is in use now in the dialog that opens.Before using MTP, make sure that the driver (Windows Media Player 11 or above version) has been installed.To locate data you have transferred or downloaded in your microSD card:• Touch Application tab from the Home screen to open the applications list.• Touch FileManager�All data you have downloaded is stored in File Manager, where you can view media files (videos, photos, music and others), rename files, install applications into your phone, etc.(1) You can change the default connecting way via Settings\Storage\Menu icon\USB computer  connection.  Compared  with  mass  storage,  some  operations  are not usable via MTP and PTP.7�4  Sharing your phone's mobile data connectionYou  can  share  your  phone's  mobile  data  connection  with  a  single  computer  via  a  USB cable(USB  tethering)  or  with  up  to  eight  devices  at  once  by  turning  your  phone  into  a portable Wi-Fi hotspot.To turn on USB tethering or Portable Wi-Fi hotspot• Touch and hold Recent app key from the Home screen.• Touch Settings\More���\Tethering & portable hotspot.• Mark  the  checkbox  of  USB  tethering  or  Portable Wi-Fi  hotspot  to  activate  this function. The functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. 8 Locate my location         using GPS satellites ��������������������To activate your phone’s global positioning system (GPS) satellite Receiver:• Touch and hold Recent app key from Home screen.• Touch Settings\Location access.• Touch the switch   beside Access to my location to turn on.
22 23When open Maps, you can find your location:Use your  phone’s  GPS satellites  receiver to pinpoint your location within  an accuracy  as close as several meters (“street level”). The process of accessing the GPS satellite and setting your phone's precize location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precize location.9 Data backup �������������������������������This  phone  enables  you  to  back  up  your  phone’s  settings  and  other  application  data  to Google Servers, with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function:• Touch and hold Recent app key from Home screen.• Touch Settings\Backup & reset\Back up my data.Activated  this function,  a  wide  variety  of  settings  and  data are backed  up,  including  your Wi-Fi  passwords,  bookmarks,  a  list  of  the  applications  you’ve installed,  the  words  you’ve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivated this option, you stop backing up your settings, and any existing backups are deleted from Google Servers.10 Factory data reset  To activate factory data reset:• Touch and hold Recent app key from Home screen.• Touch Settings\Backup & reset\Factory data reset�• Touch the Reset phone.Phone  reset  will  erase  all  of  your  personal  data  from  internal  phone  storage,  including information about your Google Account, any other accounts, your system  and application settings, and any downloaded applications. Resetting the phone does not erase any system software updates you’ve downloaded or any files on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to  re-enter the same kind  of information as when you first started Android.When  you  are  unable  to  power  on  your  cellphone,  there  is  another  way to  perform  a factory data reset by pressing the Power key and the Volume up key at same time until the screen lights up.
24 2511  Applications & Internal storage 11�1  ApplicationsWith this phone, some built-in Google applications and other third party applications are available for your convenience.With the built-in applications, you can• Communicate with friends• Exchange messages or emails with friends• Track  your  location,  view  traffic  situations,  search  for  locations  and  get  navigation information to your destination• Download more applications from Google Play Store and more.For  more  information  about  these  applications,  please  check  user  manual    online:  www.alcatelonetouch.com.11�2  Internal storageAvailable space Use  these settings to  monitor  the  total  and available  space on your  phone  and  on your micro SD card; If SD has been detected, the system will remind you that if you want to set SD card as preferred space for daily use and you could always change the storage location by touch Settings\Storage\Default storage location�To switch the Internal storage location may result that some data could not be used and the running applications error. If a warning message  comes up saying that phone memory is limited, you are required to free up space by deleting some unwanted applications, downloaded files, etc.12  Making the most of your phone You  can  download  software  upgrade  for  free  from  the  website  (www.alcatelonetouch.com). 12�1  ONE TOUCH CenterONE TOUCH Center includes:• ContactsIt allows  you to  back up  contact entries so  that you don't have to worry about  losing, breaking, switching phones or changing service providers.• MessagesIt frees you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized.• PhotosIt  allows  you  to  easily  import  photos  from  PC  or  the  handset  and  organize  them  in different albums for better management.• VideosIt allows you to insert video files from PC for playback and then upload to handset folder.• MusicIt allows you to quickly search your favorites in PC, manage the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way. • Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization.• File It allows you to organize handset files with just a few clicks and then the files on the handset can be arranged where you want them.
26 27• SyncIt  allows you to  synchronize the Contacts and Calendar  in  Outlook/  Outlook  Express and handset.Supported Operating SystemsWindows XP/Vista/Windows 7/Window8.12�2  UpgradeYou can use Mobile Upgrade tool or FOTA Upgrade tool to  update your phone's software.12�2�1  Mobile UpgradeDownload Mobile Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software.12�2�2  FOTA UpgradeUsing FOTA Upgrade tool you can update your phone's software.To access System updates, please touch and hold Recent app key, and Settings\About phone\System updates. Touch Check  for updates, and  the phone will search for the latest  software.  If  you  want  to  update  the  system,  please  touch  the  button  Download, after it  done  please touch  Install  to complete  the  upgrade. Now your phone's software will have the latest version.You should turn on Wi-Fi before searching for updates. Settings of auto-check intervals and reminder for the upgrade are also available.If you have chosen auto-check, when the system discovers the new version, the  icon   will appear in the status bar. Touch the notification to access the System updates directly.During  FOTA  downloading  or  updating,  to  avoid  errors  in  locating  the correct updates package, do not change your default storage location.Safety and use �������������������������������������Please read before proceeding                                        THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING.YOUR  WARRANTY  IS  INVALIDATED  IF  YOU  DISASSEMBLE  OR  ATTEMPT  TO DISASSEMBLE THE DEVICE.Privacy restrictionsSome countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and  regulations of  your country when  using the recording feature of your phone.DisclaimersANY WEATHER,  STOCK, OR OTHER INFORMATION,  DATA,  OR  DOCUMENTATION (“ACCESSED  INFORMATION”)  ARE  PROVIDED  “AS  IS”  AND  WITHOUT  ANY WARRANTY OR ANY TECHNICAL SUPPORT. TO THE MAXIMUM EXTENT PERMITTED BY  APPLICABLE  LAW, TCT  MOBILE AND  ITS  AFFILIATES  expressly  disclaim  any  and all  representations  and  warranties,  arising  by  law  or  otherwise,  related  to  the Accessed Information, including without limitation any express or implied representation or warranty of  merchantability,  fitness  for  a  particular  purpose,  non-infringement,  quality,  accuracy, completeness,  effectiveness,  reliability,  or  usefulness. Without  limiting  the  foregoing,  it  is further understood that TCT Mobile and its Affiliates are not responsible for any use of the Accessed Information or the results arising from such use, and that you use such information at your own risk.Limitation of damages                                                       TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TCT MOBILE OR ITS AFFILIATES BE LIABLE TO YOU, ANY USER, OR THIRD PARTY FOR ANY  INDIRECT,  SPECIAL,  CONSEQUENTIAL,  INCIDENTAL  OR  PUNITIVE  DAMAGES OF ANY  KIND, ARISING  IN  CONTRACT, TORT,  OR  OTHERWISE,  INCLUDING,  BUT NOT  LIMITED  TO,  INJURY,  LOSS  OF  REVENUE,  LOSS  OF  GOODWILL,  LOSS  OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS, REGARDLESS OF THE  FORESEEABILITY THEREOF  OR WHETHER TCT  MOBILE  OR  ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AND IN NO EVENT SHALL THE TOTAL LIABILITY OF TCT MOBILE OR
28 29ITS  AFFILIATES  EXCEED  THE  AMOUNT  RECEIVED  FROM  YOU,  REGARDLESS  OF THE  LEGAL THEORY  UNDER WHICH THE  CAUSE  OF ACTION  IS  BROUGHT. THE FOREGOING  DOES  NOT AFFECT ANY  STATUTORY  RIGHTS WHICH MAY  NOT BE DISCLAIMED.Important health information and safety precautions   When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages.Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.Electrical safetyThis product is intended  for use  when  supplied with power from  the designated  battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product.Safety precautions for proper grounding installationCAUTION: Connecting to improperly grounded equipment can result in an electric shock to your device.This  product  is  equipped  with  a  USB  Cable  for  connecting  with  desktop  or  notebook computer. Be sure your computer  is properly grounded (earthed)  before connecting  this product to the computer. The power supply cord of a desktop or notebook computer has an  equipment-grounding conductor  and  a  grounding  plug. The  plug  must  be  plugged  into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances.Safety precautions for power supply unit   Use the correct external power sourceA product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. This product should be operated only with the following designated power supply unit(s).Travel charger: Input:  100-240 V, 50/60 Hz, 0.15 A                    Output: 5 V, 1000 mABattery:            Lithium 1520 mAh   Handle battery packs carefullyThis product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of fire and  burns  if the battery pack  is  handled  improperly.  Do  not attempt  to  open  or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 140˚F (60˚C) .WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of  fire  or  burns,  do  not  disassemble,  crush,  puncture,  short  external  contacts, expose to temperature above 140˚F (60˚C), or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.          NOTE: This product should be operated only with the following designated Battery Pack(s).Battery: Lithium 1300 mAh (CAB31P0000C1)   Take extra precautions•  Keep the battery or device dry and  away from water or any liquid as it  may cause a short circuit.•  Keep  metal  objects  away  so  they  don’t  come  in  contact  with  the  battery  or  its connectors as it may lead to short circuit during operation.•  The phone should only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.•  Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust on its casing, overheats, or emits a foul odor.•  Always  keep  the  battery  out  of  the  reach  of  babies  and  small  children,  to  avoid swallowing of the battery. Consult the doctor immediately if the battery is swallowed.•  Only use the battery with a charging system that has been qualified with the system per this standard, IEEE-Std-172 5-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard.•  Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-172 5-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.•  Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service centre for inspection.• If the battery leaks:•  Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice.
30 31•  Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; rinse with clean water immediately and seek medical advice.• Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion.Safety precautions for direct sunlightKeep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 140˚F (60˚C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.Prevention of hearing lossCAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time.Safety in aircraftDue to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching to Airplane Mode.Environment restrictionsDo  not  use  this  product  in  gas  stations,  fuel  depots,  chemical  plants  or  where  blasting operations are  in progress,  or in potentially  explosive atmospheres such  as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.Explosive atmospheresWhen in  any area with  a potentially  explosive atmosphere or  where flammable  materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users  are  advised  not  to  use  the  equipment  at  refueling  points  such  as  service  or  gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with  a potentially explosive atmosphere are often,  but  not  always, clearly marked. These  include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.Road safetyFull attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.Safety precautions for RF exposure    Avoid using your phone near metal structures (for example, the steel frame of a building).    Avoid using your phone near strong electromagnetic sources, such as microwave ovens,    sound speakers, TV and radio.    Use only original manufacturer-approved accessories, or accessories that do not contain any metal.    Use  of  non-original  manufacturer-approved  accessories  may  violate  your  local  RF exposure guidelines and should be avoided.Interference with medical equipment functionsThis  product  may  cause  medical  equipment  to  malfunction.  The  use  of  this  device  is forbidden in most hospitals and medical clinics.If you use any other personal medical  device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.Turn your phone OFF in  health care facilities  when any regulations posted  in these  areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.Nonionizing radiation                                Your  device  has  an  internal  antenna. This  product  should  be  operated  in  its  normal-use position to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the  safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment.Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as result in non-compliance with local regulatory requirements in your country.To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life.
32 33Electrical safety    Accessories• Use only approved accessories.• Do not connect with incompatible products or accessories.• Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals.    Connection to a car  Seek professional advice when connecting a phone interface to the vehicle electrical     system.    Faulty and damaged products• Do not attempt to disassemble the phone or its accessory.• Only qualified personnel must service or repair the phone or its accessory.General precautionsYou alone  are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.    Avoid applying excessive pressure to the deviceDo  not  apply  excessive  pressure on  the  screen  and  the  device  to  prevent damaging them  and  remove the  device from your  pants’  pocket  before  sitting  down.  It  is  also recommended that you store the device in  a protective case and  only use the  device stylus or your finger when interacting with the touch screen. Cracked display screens due to improper handling are not covered by the warranty.    Device getting warm after prolonged useWhen using your device for prolonged periods of time, such as when you’re talking on the phone,  charging the battery or  browsing the Web,  the device  may become warm. In most cases,  this  condition  is  normal and therefore should not  be  interpreted as a problem with the device.    Heed service markingsExcept  as  explained  elsewhere  in  the  Operating  or  Service  documentation,  do  not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider.    Protect your phone• Always treat  your  phone  and its accessories with  care  and keep  them in  a  clean  and dust-free place.• Do not expose your phone or its accessories to open flames or lit tobacco products.• Do not expose your phone or its accessories to liquid, moisture or high humidity.• Do not drop, throw or try to bend your phone or its accessories.• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.• Do not paint your phone or its accessories.• Do not attempt to disassemble your phone or its accessories, only authorised personnel must do so.•  Do  not  expose  your phone  or  its  accessories to extreme  temperatures,  minimum -4°F (-2 0°C) and maximum 122°F (50°C).• Please check local regulations for disposal of electronic products.• Do not carry your phone in your back pocket as it could break when you sit down.    Damage requiring serviceUnplug  the  product  from  the  electrical  outlet  and  refer  servicing  to  an  authorized service technician or provider under the following conditions:•  Liquid has been spilled or an object has fallen into the product.• The product has been exposed to rain or water.• The product has been dropped or damaged.•  There are noticeable signs of overheating.• The product does not operate normally when you follow the operating instructions.     Avoid hot areasThe product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.     Avoid wet areas Never use the product in a wet location.     Avoid using your device after a dramatic change in temperatureWhen you move your device between environments  with  very different temperature and/or  humidity  ranges,  condensation  may  form  on  or  within  the  device.  To  avoid damaging the  device,  allow sufficient  time for  the moisture  to evaporate before using the device.NOTICE:  When  taking  the  device  from  low-temperature  conditions  into  a  warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power.     Avoid pushing objects into productNever push  objects  of  any  kind  into  cabinet  slots  or  other  openings  in  the  product. Slots and openings are  provided for  ventilation. These  openings  must  not be blocked or covered.     Air bagsDo not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving your vehicle.
34 35    Mounting accessoriesDo not use  the product on  an unstable  table,  cart,  stand, tripod,  or  bracket.  Any  mounting  of  the  product  should follow  the  manufacturer’s  instructions,  and  should  use  a mounting accessory recommended by the manufacturer.    Avoid unstable mounting Do not place the product with an unstable base.    Use product with approved equipmentThis product should be used only with personal computers and options identifified as suitable for use with your equipment.    Adjust the volumeTurn down the volume before using headphones or other audio devices.   CleaningUnplug  the  product from  the  wall  outlet  before  cleaning.  Do  not  use  liquid  cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.   Small childrenDo not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.   Repetitive motion injuriesTo minimise the risk of RSI, when Texting or playing games with your phone:• Do not grip the phone too tightly• Press the buttons lightly• Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text.• Take lots of breaks to stretch and relax.   Operating machineryFull  attention must be  given  to  operating  the machinery  in  order to reduce  the  risk of an accident.   Loud noiseThis phone is capable of producing loud noises which may damage your hearing.    Emergency callsThis phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.Regulatory agency identifications                                    For regulatory identification purposes, your product is assigned a model number of A554C. To ensure continued reliable and  safe operation  of  your device,  use  only the  accessories listed below with your A554C device.The Battery Pack has been assigned a model number of CAB2200000C3.Operating temperature range: 32°F to 104°F (0°C to 40°C)NOTE:  This product is intended for use with a certified Class Limited Power Source, rated 5 Volts DC, maximum 1 Amp power supply unit.Federal Communication Commission Interference StatementThis equipment  has  been tested and  found to comply with the  limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  may  cause  harmful  interference  to  radio  communications.  However,  there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:    Reorient or relocate the receiving antenna.    Increase the separation between the equipment and receiver.      Connect  the  equipment  into  an  outlet  on  a  circuit different from  that  to  which  the     receiver is connected.   Consult the dealer or an experienced radio or television technician for help.FCC  Caution:  Any  changes  or  modifications  not  expressly  approved  by  the  party responsible for compliance could void the user’s authority to operate this equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Important Note                                                                  Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.  End  users  must  follow  the  specific  operating  instructions  for  satisfying RF  exposure  compliance.  To  maintain  compliance  with  FCC  RF  exposure  compliance requirements, please follow operation instruction as documented in this manual.
36 37This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the transmitters built-in with the device.FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless DevicesOn  July  10,  2003  ,  the  U.S.  Federal  Communications  Commission  (FCC)  Report  and Order  in  WT  Docket  01-  09  modified  the  exception  of  wireless  phones  under  the Hearing Aid  Compatibility Act  of  1988  (HAC Act)  to  require  digital  wireless  phones  be compatible  with  hearing-aids. The  intent  of  the  HAC Act  is  to  ensure reasonable access to telecommunications services for persons  with hearing disabilities. While some wireless phones  are  used  near  some  hearing  devices  (hearing  aids  and  cochlear  implants),  users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not rated. M4 is the better/higher of the two ratings.  Your device is rated M3.T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid’s telecoil than phones that are not rated. T4 is the better/higher of the two ratings. Your device is rated T3.Please  power  off  the  Bluetooth®  function  while  using  hearing  aid  devices  with  your ALCATEL A851L.Hearing  devices  may  also  be  rated. Your  hearing  device  manufacturer  or  hearing  health professional may help  you find  this rating.  Higher  ratings mean  that  the hearing device  is relatively immune to interference noise.The hearing  aid  and wireless phone rating  values are then added together. A  sum of  5 is considered acceptable for normal use. A sum of 6 is considered for better use. A sum of 8 is considered for best use. In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless phone. “Normal usage” in this context is defined as a signal quality that is acceptable for normal operation.This methodology applies equally for T ratings. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark. The M and T marks are recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and  UT marks are referenced in Section 20.19 of the FCC Rules. The HAC  rating and  measurement procedure  are described in  the American  National  Standards  Institute (ANSI) C63.19 standard.For information about hearing aids and digital wireless phonesFCC Hearing Aid Compatibility and Volume Control:http://www.fcc.gov/cgb/dro/hearing.htmlGallaudet University, RERC:https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfmSAR Information0.67 W/kg @ 1g (HEAD)1.23 W/kg @ 1g (BODY)THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the TCT Mobile Limited. Accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC RF exposure guidelines.Your  wireless  mobile  phone  is  a  radio  transmitter  and  receiver.  It  is  designed  and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:    American National Standards Institute (ANSI) IEEE. C95.1-1992 .    National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986.    International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996.     Ministry of  Health (Canada),  Safety Code 6. The standards include a substantial safety    margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phone employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg*.
38 39The FCC has granted an Equipment Authorization for this model device with all reported SAR  levels  evaluated  as  in  compliance  with  the  FCC  RF  exposure  guidelines.  SAR information  on  this  model  device  is  on  file  with  the  FCC  and  can  be  found  under  the Display  Grant  section  of  https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm  after searching on FCC ID: RAD361 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web-site as http://www.phonefacts.net.* In the U.S. and Canada, the SAR limit for mobile phone used by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in usage.Normal condition only to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation  of  the  equipment  and  for  the  safety  of  personnel,  it  is  recommended  that  no part  of the human  body  be  allowed to  come too close  to  the  antenna during operation of the equipment.Body-worn OperationThis  device  was  tested  for  typical  body-worn  operations.  To  comply  with  RF  exposure requirements,  a  minimum  separation  distance  of  1  cm  must  be  maintained  between  the user’s  body  and  the  handset,  including  the  antenna.  Third-party  belt-clips,  holsters,  and similar accessories used by  this  device should not contain any metallic  components.  Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided.Use  only  the  supplied  or  an  approved antenna.  Unauthorized  antennas,  modifications,  or attachments could impair call quality, damage the phone, or result in violation of regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin,  a  minor burn may result.  Please contact  your local dealer  for  replacement antenna.FCC RF Radiation Exposure Statement    This Transmitter  has  been  demonstrated  co-location  compliance  requirements  with Bluetooth®  and  WLAN.  This  transmitter  must  not  be  co-located  or  operating  in conjunction with any other antenna or transmitter.    This  equipment  complies  with  FCC  RF  radiation  exposure  limits  set  forth  for  an    uncontrolled environment.Telecommunications & Internet Association (TIA)safety informationPacemakersThe  Health  Industry  Manufacturers Association  recommends  that  a  minimum  separation of 15  cm  (6 inches)  be maintained between a handheld  wireless phone  and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.Persons with pacemakers:   Should ALWAYS keep the phone more than 15 cm (6 inches) from their pacemaker when the phone is turned ON.   Should not carry the phone in a breast pocket.   Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn the phone OFF immediately.Hearing aidsSome  digital wireless phones  may interfere  with some hearing aids.  In  the  event of  such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives.RoHS complianceThis product is in compliance with Directive 002/95/EC of the European Parliament and of the Council of 7 January 2003 , on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.
40 41ALCATEL ONE TOUCH Mobile Phones Limited Warranty �����������������TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device,  that  should  this  product  or  part  thereof  during  normal  consumer  usage  and condition,  be proven to be  defective  in  material or workmanship that  results  in product failure within the first six (6) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).Batteries, power adapters, and other accessories sold as  in box items are also  warranted against defects and workmanship that results in product failure within the first six (6) months period from the date  of purchase  as shown  on your original sales  receipt.  Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s).The  limited  warranty  for  your  wireless  device  will  be  voided  if  any  of  the  following conditions occur:• Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your cellphone is used;•  Connection to any equipment not supplied or not recommended by TCT Mobile;• Modification  or  repair  performed  by  individuals  not  authorized  by TCT  Mobile  or  its affiliates;•  Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or  foods, chemical products, download of  files, crash,  high  voltage, corrosion, oxidation;•  Removal or altering of the wireless devices event labels or serial numbers (MEID);• Damage  from  exposure  to  water  or  other  liquids,  moisture,  humidity,  excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;• Defects  in  appearance,  cosmetic,  decorative  or  structural  items  such  as  framing  and non-operative parts.There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever,  including but not limited  to  commercial loss,  to  the  full  extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.How to obtain  Support:  Contact  the  customer  care center  by  calling  (877-702-3444) or going to www.alcatelonetouch.com. We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition we have other options that you may utilize our out of warranty repair options.To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to get an RMA number, include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer’s return address, your wireless carrier’s  name,  alternate  daytime  cellphone  number,  and  email  address  with  a  complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided. Prolonged exposure to music  at full volume  on the  music  player may damage  the listener's  hearing.  Set  your  cellphone  volume  safely.  Use  only  headphones recommended by TCT Mobile Limited and its affiliates.

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