TCT Mobile 183 HSDPA/UMTS dual band / GSM quad bands mobile phone User Manual Tequila 909A 909S 910A QG USA EN 20110907

TCT Mobile Limited HSDPA/UMTS dual band / GSM quad bands mobile phone Tequila 909A 909S 910A QG USA EN 20110907

Tequila_909A_909S_910A_QG_USA EN_20110907

1English - CJB31S3ALAAAQuick Start GuideFor  more  information  about  how  to  use  the  cellphone,  please  go to  www.alcatelonetouch.com  to  download  complete  user  manual. Moreover,  from  the  website  you  can  also  consult  FAQ,  realize software upgrade, etc.909A909S910ATequila_909A_909S_910A_USA GB_QG.indd   1 2011-9-7   11:17:32
2 31 Your cellphone �������������1�1  Keys and connectorsProlonged exposure  to  music  at full  volume  on  the music player may damage the listener's hearing. Set your cellphone volume safely. Use  only headphones recommended by TCT Mobile Limited and its affiliates.Table of contents1  Your cellphone ���������������������������������������������������������������� 32  Text input ���������������������������������������������������������������������� 143  Phone call ���������������������������������������������������������������������� 174  Contacts ������������������������������������������������������������������������ 195  Messaging����������������������������������������������������������������������� 206   Email ������������������������������������������������������������������������������ 217  Getting connected �������������������������������������������������������� 228    Locate my location using GPS satellites ������������������� 249  Data backup ������������������������������������������������������������������ 2510  Factory data reset �������������������������������������������������������� 2511  Applications ������������������������������������������������������������������� 2612   Making the most of your cellphone ���������������������������� 26Safety and use ������������������������������������������������������������������������� 28General information �������������������������������������������������������������� 34Alcatel Mobile Phones Limited Warranty ��������������������������� 35Troubleshooting���������������������������������������������������������������������� 37Micro-USB connectorTouchscreen Home keyMenu keyCall key   Volume up Volume downSearch keyBack keyEnd keyNavigator keysHeadset ConnectorFlash light Camera* one touch 909A/one touch 909S are 2.0 megapixel color camera  one touch 910A is 5.0 megapixel color camera Tequila_909A_909S_910A_USA GB_QG.indd   2-3 2011-9-7   11:17:33
4 5Call key• Go to Call log when in the Home screen;• Pick up an incoming call;• Send an outgoing call;• Swap  two  calls  when  one  call  hold  and  the  other activated;• While in a call, press to put the call on hold, press again to resume the call.Menu key• Open  a  list of actions  which  the  user  can  do  on the current screen or options menu.Home key• While on any application or screen,  press to return to the Home screen;• Press and hold  to open the  recently-used applications window.• When the screen is locked and the backlight is off, press Home or End key to light the screen.Search key• Search information on the current screen or application.Back key• Press  to go back  to  the  previous  screen,  or to close a  dialog  box,  options  menu,  the  notification  panel,  or Soft Keyboard. Power / End key• Short press: Ending a call While incoming call, refuse the call Lock the screen• Long press: Select a formSilent mode/Airplane mode/Power off Power on   Volume Keys • Under call mode, adjust the headphone volume• In  Music/Video/Streaming  mode,  adjust  the  media volume• In general mode, adjust the ring tone volume  Navigation Key• Press the relevant direction (up, down, right, left) to navigate in various functions1�2  Getting started1�2�1  Set-upRemoving or installing the back coverInserting or removing the SIM cardYou must  insert  your SIM  card to  make phone  calls.  Please  power off your cellphone and remove battery before inserting or removing the SIM card.Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.Tequila_909A_909S_910A_USA GB_QG.indd   4-5 2011-9-7   11:17:33
6 7Installing or removing the batteryPlease power off your phone before removing the battery.• Insert and click the battery into place, then close the cellphone cover.• Unclip the cover, then remove the battery.Installing and removing the MicroSD cardInsert  the  MicroSD  card  with  golden  contact  facing  downwards into  the slot  until  it  is locked.  Gently push  the  memory  card  until it is unlocked.  To remove the  microSD card while the phone is  on, you must unmount the storage card from the phone first (refer to “Settings/SD card & phone storage/Unmount SD card”),  to  prevent  corrupting  or  damaging  the  storage card.Charging the battery   Standard chargerUK chargerConnect  the  battery  charger  to  your  cellphone  and  mains  socket respectively.   To  reduce  power  consumption  and  energy  waste,  when battery  is  fully  charged,  disconnect  your  charger  from the plug;  switch off Wi-Fi,  GPS, Bluetooth or  background-running applications when not in use; reduce the backlight time, etc.1�2�2  Power on your cellphoneHold down the Power key until the cellphone powers on. It will take some seconds before the screen lights up.Set up your cellphone for the first timeThe first time  you power on  the  phone,  you should  set the  under options:  Language,  KeyBoard,  Mobile  Data  connection, Application Sync, Setup your Google Account, Date & time etc.  This initial  set up can  be enabled  via touching the  Menu key from the Home screen, then Settings�In power on screen without SIM card inserted, you can also connect to  a  Wi-Fi  network to  sign  into  your Google  account and  to  use some features.1�2�3  Power off your cellphoneHold  down  the  Power  key  from  the  Home  screen  until  the cellphone options appear, select Power off.Tequila_909A_909S_910A_USA GB_QG.indd   6-7 2011-9-7   11:17:34
8 91�3  Home screenYou  can  bring  all  the  items  (applications,  shortcuts,  folders  and widgets) you love or use most frequently to your home screen for quick access. Press Home key to switch to Home screen.Status bar• Status/Notification indicators • Touch and Drag down to open the notification panel.Application tab• Touch to open main menu.• Long press to display thumbnails.Touch to access Messaging• Touch to access the dial screen.• Touch to access Call log if you have missed call(s).Search bar• Touch  to enter Search options: All, Web, Apps, Contacts, etc.• Touch  to enter text search screen.• Touch  to enter voice search screen.Touch an icon to open an application, folder, etc.Home  screen  is  provided  in  an  extended  format  to  allow  more space for adding  applications,  shortcuts etc. Slide  the Home screen horizontally  left  and  right  to  get  a  complete  view  of  the  Home screen. Small dots at the lower left and right of the screen indicate which screen you are viewing. Touch  & hold the  small dots, Application  tab  to display thumbnails, touch the thumbnail to open it. Press Back key or touch an empty area to  return to  Home  screen. You  can  customize the  number of home screens by Settings\Home screen settings.1�3�1  Using the touchscreenTouch  To access an application, touch it with your finger.Touch and Hold  To enter the available options for an item, touch and hold the item. For  example,  select  a  contact  in  Contacts,  touch  and  hold  this contact, options list will then appear on screen.Drag  Place your finger on the screen to drag an object to another location.Slide/Swipe  Slide the screen to scroll up and down the applications, images, web pages… at your convenience.Flick  Similar to swiping, but flicking makes it move quicker.Pinch/Spread  Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.Rotate  Automatically  change  the  screen  orientation  from  portrait  to landscape  by  turning  the  cellphone  sideways  to  have  a  better screen view.1�3�2  Status barFrom status bar, you can view both cellphone status (to the right side) and notification information (to the left side). When the status bar is full,  “ ”  icon will appear, touch to display hidden icons. You  can  touch twice  an  empty  area on  the Home screen  to hide/show the Status bar.Tequila_909A_909S_910A_USA GB_QG.indd   8-9 2011-9-7   11:17:35
10 11Status iconsGPRS connected GPS is onGPRS in use Receiving location data from GPSEDGE connected Speakerphone is onEDGE in use Roaming3G connected No signal3G in use No SIM card installedHSPA (3G+) connected Vibrate modeHSPA (3G+) in use Ringer is silencedConnected to a Wi-Fi networkPhone microphone is muteBluetooth is on Battery is very lowConnected to a Bluetooth device Battery is lowAirplane mode Battery is partially drainedAlarm is set Battery is fullCar mode Battery is chargingSignal strength Headset connectedBluetooth headset with battery level indicationNotification iconsNew Gmail message More  notifications  are hiddenNew text or multimedia message Call in progress (green)Problem with text or multimedia message deliveryCall in progress using Bluetooth headset (blue)New Google Talk message Missed callNew voicemail Call on holdUpcoming event Call forwarding is onData is synchronizing Uploading dataProblem with sign-in or synchronizationDownloading datamicroSD card is full Download finishedNo microSD card installedAn open Wi-Fi network is availableConnected to VPN Phone is connected via USB cableDisconnected from VPN Radio is onSong is playing  System update availableUSB tethering is on Portable Wi-Fi hotspot is onBoth USB tethering and portable hotspot are on  TrafficManagerTequila_909A_909S_910A_USA GB_QG.indd   10-11 2011-9-7   11:17:35
12 13Notification panelTouch and drag down the Status bar or press Menu key and touch More/Notifications to open the notification panel. Touch and drag up  to  close  it.  From  Notification  panel,  you  can  open  items  and other  reminders  indicated  by  notification  icons  or  view  wireless service information. Touch    to  clear  all  event–based  notifications  (other  ongoing notifications will remain).1�3�3  Search barThe cellphone provides a Search function which can be used to locate information within applications, the cellphone or the web. 1�3�4  Lock/Unlock your screenTo  protect your  cellphone and  privacy,  you can  lock the  cellphone screen by creating a variety of patterns, PIN or password etc.1�3�5  Personalize your home screenAddTouch and hold  an empty area or press Menu key and touch Add on the  Home screen,  you can add  shortcuts,  widgets or  folders to the Home screen.Reposition Touch  and  hold  the  item to be  repositioned  to  activate the Move mode, drag the item to desired position, then release. Hold the icon on the left or right edge of the screen to drag the item to another Home screen page.RemoveTouch and hold the item to be removed to activate the Move mode, drag the item to the top of the Application tab, which will then turn red, and release.Wallpaper customizationTouch  and  hold  an  empty  area  or  press  Menu  key  and  touch Wallpaper on the Home screen to customize wallpaper.Theme customizationTouch  and  hold  an  empty  area  or  press  Menu  key  and  touch Themes on the Home screen to customize themes.Home screen settingsPress the  Menu  Key  from the  Home screen  and touch  Settings\Home screen settings to set the number of home screens.1�3�6  Application tabTouch   from the Home screen to enter applications list. To return to the Home screen, press the Home key.Consult recently-used applicationsTo  consult  recently-used  applications,  you  can  press  and  hold  the Home key from the Home screen. Touch an icon in the window to open the related application.1�3�7  Volume adjustmentYou  can  set  ringer,  media  and  cellphone  ringtone  volume  to  your preference by Volume up/down key, or Settings menu.Tequila_909A_909S_910A_USA GB_QG.indd   12-13 2011-9-7   11:17:35
14 151�4  Applications listThe Applications list  contains all  pre-embedded and  newly installed applications.To access the Applications list, touch   from the Home screen. To return to the Home screen, press the Home key.1�4�1  Normal mode and sort modeApplications can be managed in two modes. To switch between two modes,  press  Menu  key  from  applications  list  screen,  and  touch Switch view.Normal mode (default)All applications are listed in alphabetical order.Sort modeAll applications are sorted by several categories.1�4�2  Categories management (1)There  are  8  categories  in  total:  5  categories  is  predefined,  3 categories can be added.Press  Menu  key,  and  select  Edit  to  enter  edit  mode. Within  edit mode you can now customize categories.2 Text input ���������������������2�1  Using Hardware KeyboardFn keySymbol keyCaps keyDelete keyEnter keyEmotion keySpace key(1) For more information, please view the complete user manual.   Fn key• Press once to input up-half character• Press  twice  to  lock  up-half  inputting  mode,  then  press once to unlock up-half inputting mode     Caps key• Press  once  to  enter  the  “Abc”  mode:  The  first  letter will be capital before a full stop occurred, after inputing the first letter, switch back to 'abc' mode automatically.• Press twice to enter the “ABC”mode: All letters will be locked as capital letters.• Press Fn + Caps key to display keypad settings menu.  Space key• Short press: input space• Press Fn + Space key to switch languages.Delete key:• Short press: delete one letter before the cursor.• Long press: delete letters one by one quickly.Emotion key• Short press:  enter . • Press Fn + Emotion key to enter Emotion screenSymbol key• Short press: symbol box• Press Fn + Symbol key to enter 0Enter key• Confirm the edited English content• If  the  cursor displays  on  the multi-rows  editing  screen, press  Enter  key,  the  cursor  will  display  on  the  head of the next row.2�2  Using Onscreen KeyboardTurn on/off Onscreen KeyboardPress Menu key from the Home screen, select Settings\Language & keyboard\Soft keyboard switch, mark/unmark the Landscape mode or Portrait mode checkbox to turn on/off Onscreen Keyboard.Tequila_909A_909S_910A_USA GB_QG.indd   14-15 2011-9-7   11:17:36
16 17Onscreen Keyboard settingsPress Menu key from the Home screen, select Settings\Language & keyboard\Android keyboard or TouchPal Input, a  series of settings are available for your selection. You could scroll the keyboard to change keyboard style.Adjust the Onscreen Keyboard orientationTurn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by settings (Press Menu key on the Home screen, touch Settings\Display\Orientation).2�2�1  TouchPal InputTouch to enter edit panel.Touch to enter Voice input mode.Touch to enter text or numbers. Touch & hold to select input method.Touch to hide keyboard.Long press to enter multiple choices mode.Touch to enter numbers, symbols, etc.Touch to switch back to last chosen one.Touch and hold to change input language.Touch to activate Word prediction�Touch for TouchPal settings and additional information.Touch to switch "abc/Abc/ABC" input mode.2�2�2  Android keyboardTouch to switch "abc/Abc/ABC" input mode.Touch to switch to symbol and numeric keyboard.Touch to enter Input options.Touch to enter Voice input.Long press and select to enter symbol/emotion.Long press to enter an accent of the letter.Touch to enter text or numbers.Touch and hold to select input method. Touch to enter the symbol.2�3  Text editingYou can edit the text you have entered.• Touch and hold text you have entered• Options list pops up• Select the operation  you need (Select all,  Select text, Cut all, Copy all, etc.)3 Phone call ����������������3�1  Placing a callUser can easily launch a call using Phone� Enter this menu using one of the following two ways:• Touch   from the Home screen.• Touch Application tab from the Home screen and select Phone� Touch to add to ContactsTouch and hold to add 2-sec pauseTouch and hold to access voicemailTouch and hold to add waitEnter  the  desired  number  from  the  keyboard  directly  or  select  a contact from Contacts,  Call log or Favourites by  touching tabs, then touch   to place the call. The number you entered can be saved to Contacts by touching   or pressing Menu key and touching Add to Contacts�If you make a mistake, you can delete the incorrect digits by touching  .To hang up a call, touch End or press the   key.Tequila_909A_909S_910A_USA GB_QG.indd   16-17 2011-9-7   11:17:36
18 193�2  Speed callYou can define the 2-9 screen keypads as a speed dialer.  • On the dial screen, touch and hold one of 2-9 keypads then touch OK to enter the contacts list screen, or• enter at least one character from the dial screen, press the Menu key  and  touch  Speed  dialer  settings,  then  touch  one  of  the numbers to enter the contacts list screen, Select the needed contact as well as its number to confirm. After setting, on the dial screen, touch and hold the numeric keypad to call the number. At  Speed  call  list,  touch  and  hold  the  numeric  to  edit  or  remove the number.3�3  Answering or rejecting a callWhen you receive an incoming call, drag down the green cellphone icon or press the   key to answer.When you  receive  an incoming  call,  but don’t want  to answer, you may decline  it  by  dragging  up  the  red  phone  icon  or  pressing  the  key. The caller is sent directly to your voicemail box to leave a message.3�4  Consulting your call memoryYou  can access your call  memory by  touching    from the  Home screen and  touching  Call  log to  view  call history  in categories of Missed calls, Outgoing calls, and Incoming calls.4 Contacts ������������������You can view and create contacts on your cellphone and synchronize these with your Gmail contacts or other applications on the web or on your cellphone.When using Contacts for the first time you are required to  add  new  contacts,  import  contacts  from  SIM  card  or synchronize  contacts  from  other  application  accounts  to cellphone.4�1  Adding a contactTouch Application  tab  on  the  Home  screen,  select  Contacts,  then press the Menu key from contacts list screen and touch New contact.4�2  Importing , exporting and sharing contactsFrom Contacts screen, press Menu key to open contacts list option menu, touch Import/Export, then select Import from SIM card, Export to SIM card, Import from SD card or Export to SD card or Share visible contacts.To  import/export  a  single  contact  from/to  SIM  card,  touch  the contact you want to import/export, then press Menu key and touch OK to confirm.To import/export all contacts from/to SIM card, mark Select all check box, then touch OK to confirm.You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, MMS, Email, etc.Touch  a  contact  you  want  to  share,  press  Menu  key  and  touch Share  from  contact  details  screen,  then  select  the  application  to perform this action.4�3  Synchronizing contacts in multiple accountsContacts,  data  or  other  information  can  be  synchronized  from multiple  accounts,  depending  on  the  applications  installed  on  your cellphone.Tequila_909A_909S_910A_USA GB_QG.indd   18-19 2011-9-7   11:17:36
20 215 Messaging ����������������You can create, edit and receive SMS and MMS with this cellphone.To access this feature, touch Application tab from the Home screen, then select Messaging.All messages you receive or send out can only be saved in cellphone memory. To consult messages stored in SIM card, press  Menu  key  from  Messaging  screen,  then  touch Settings\Manage SIM messages.5�1  Write messageOn  message  list  screen,  touch  New  message  to  write  text/multimedia messages.Touch to create a new messageTouch to view the whole message threadSending a text messageEnter cellphone number of the recipient on To bar or touch   to add recipients,  touch  Type  to  compose bar  to  enter the  text  of the message. When finished, touch Send to send the text message.An  SMS  of  more than  160  characters  will  be  charged  as several SMS. Specific letters (accent) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.Sending a multimedia messageMMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible cellphones and e-mail addresses. An  SMS  will be  converted  to  MMS  automatically when  media  files (image,  video,  audio,  slides,  etc.)  are  attached  or  Subject  or  email addresses added.6  Email ������������������������Besides your Gmail account, you can  also set-up external POP3  or IMAP email accounts in your cellphone.To  access  this  function,  touch Application  tab  from  Home  screen, then select Email.An email wizard will guide you through the steps to set-up an email account.• Enter  the  email  address  and  password of  the  account  you  want to set-up.• Touch  Next.  If the  account you entered is  not provided by your service  provider in  the cellphone,  you will be prompted to  go to the  email  account  settings  screen  to  enter  settings  manually.  Or you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up.• Enter the account name and display name in outgoing emails.• Touch Done.• To add another email account, you can press Menu key and touch Add account to create.To create and send emails• Press Menu key from Inbox screen, and touch Compose.• Enter recipient(s)’s email address in To field, and if necessary, press Menu key and  touch  Add Cc/Bcc  to include  a  copy  or a  blind copy to the message.• Enter the subject and content of the message.• Press Menu key, touch Add attachment to send an attachment to the receiver.• Finally, touch Send.• If you do not want to send the mail right away, you can touch Save as draft or press Back key to save a copy. Tequila_909A_909S_910A_USA GB_QG.indd   20-21 2011-9-7   11:17:36
22 237 Getting connected �������To connect  to the Internet  with this cellphone, you can use  GPRS/EDGE/3G networks or Wi-Fi, whichever is most convenient.7�1  Connecting to the Internet7�1�1  GPRS/EDGE/3GThe  first time  you turn  on  your  cellphone with  SIM  card inserted, it will automatically configure network service: GPRS, EDGE or 3G.To  check  the  network  connection  you  are  using,  press  Menu key  on  the  Home  screen,  then  touch  Settings\Wireless  & networks\Mobile networks\Access Point Names or Network operators.7�1�2  Wi-FiUsing Wi-Fi, you can connect to the Internet when your cellphone is within range of a wireless network. Wi-Fi can be used on cellphone even without a SIM card inserted.To turn Wi-Fi on and connect to a wireless network• Press Menu key from the Home screen. • Touch Settings\Wireless & networks.• Mark/Unmark the Wi-Fi checkbox to turn on/off Wi-Fi.• Touch Wi-Fi settings. The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section.• Touch a Wi-Fi network to connect.  If the network you selected is secured, you are required to enter a password or other credentials (you  may  contact  network  operator  for  details).  When  finished, touch Connect. 7�2  Browser �������������������������������������Using Browser, you can enjoy surfing the Web.To  access  this  function,  touch Application  tab  from  Home  screen, then touch Browser�To go to a web pageOn Browser screen, touch the URL box at the top, enter the address of the web page, then touch   .7�3  Connecting to a computer via USBWith  the  USB  cable,  you  can  transfer  media  files  and  other  files between your cellphone’s MicroSD card and the computer.To connect/disconnect your cellphone to/from the computerTo connect your cellphone to the computer:• Use  the  USB  cable  that  came  with  your  cellphone  to  connect the cellphone to a USB port on your computer. You will receive a notification that the USB is connected.• Open the Notifications panel and touch USB connected.• Touch Mount in the dialog  that opens to  confirm that you want to transfer files.To disconnect: • Unmount the microSD card on your computer.• Open the Notifications panel and touch Turn off USB storage.• Touch Turn off in the dialog that opens.To locate data you have transferred or downloaded in your MicroSD card:• Touch  Application  tab  from  the  Home  screen  to  open  the applications list.• Touch File Manager�All data  you have downloaded are stored in  File Manager, where you can view media files (videos, photos, music and others), rename files, install applications into your cellphone, etc.7�4  Sharing your cellphone's mobile data connectionYou can share your cellphone's mobile data connection with a single computer via a USB cable(USB tethering) or with up to eight devices at once by turning your cellphone into a portable Wi-Fi hotspot.Tequila_909A_909S_910A_USA GB_QG.indd   22-23 2011-9-7   11:17:36
24 25To turn on USB tethering or Portable Wi-Fi hotspot• Press Menu key from the Home screen.• Touch Settings\Wireless &  networks\Tethering  & portable hotspot.• Mark  the  check  box  of  USB  tethering  or  Portable  Wi-Fi hotspot to activate this function.The functions  may incur  additional network charges from your network operator. Extra fees may also be charged in roaming areas. 8   Locate my location using GPS satellitesTo activate your cellphone’s global positioning system (GPS) satellite Receiver:• Press Menu key from Home screen• Touch Settings\Location & security\Use GPS satellites• Mark the checkboxWhen open Maps, you can find your location:Use your cellphone’s GPS satellites receiver to pinpoint your location within  an  accuracy  as  close  as  several  meters  (“street  level”). The process of  accessing  the  GPS satellite  and  setting  your cellphone's precize location for the  first time will require up to  5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precize location.9 Data backup �����������������This cellphone enables you to back up your cellphone’s settings and other application data to Google Servers, with your Google Account. If you replace your cellphone, the settings and data you’ve backed up are restored onto the new cellphone the first time you sign in with your Google Account. To activate this function:• Press Menu key from Home screen• Touch Settings\Privacy\Back up my data• Mark the checkboxActivated  this  function,  a  wide  variety  of  settings  and  data  are backed  up,  including  your  Wi-Fi  passwords,  bookmarks,  a  list  of the  applications  you’ve  installed,  the  words  you’ve  added  to  the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivated this option, you stop  backing up your settings, and any existing  backups are deleted from Google Servers.10  Factory data reset  To activate factory data reset:• Press Menu key from Home screen• Touch Settings\Privacy\Factory data reset• Mark the checkboxCellphone  reset  will  erase  all  of  your  personal  data  from  internal cellphone storage, including information about your Google Account, any  other  accounts,  your  system  and  application  settings,  and  any downloaded applications. Resetting the cellphone does not erase any system  software  updates  you’ve  downloaded  or  any  files  on  your microSD card, such as music or photos. If you reset the cellphone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.When you are unable to power on your cellphone, there is another way to  perform a  factory  data reset  by using  hardware keys. Hold down  the B  key and  press  the  Power key  at same  time  until  the screen lights up.Tequila_909A_909S_910A_USA GB_QG.indd   24-25 2011-9-7   11:17:36
26 2711  Applications ������������With  this  cellphone,  some  build-in  Google  applications  and  other third party applications are available for your convenience.With the built-in applications, you can• Communicate with friends• Exchange messages or emails with friends• Track you location, view traffic situations, search for locations and get navigation information to your destination• Download more applications from Android Market and more.For  more  information  about  these  applications,  please  check  user manual online: www.alcatelonetouch.com.12   Making the most of your cellphone ���You can download Android Manager for free from the website (www.alcatelonetouch.com). The PC suite includes:12�1  PC suiteThe PC suite includes:• ContactsIt  allows  you to  back  up  contact  entries  so  that  you  don't  have to  worry  about  losing,  breaking,  switching  cellphone  or  changing service providers.• MessagesIt frees you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized.• PhotosIt allows you to easily import photos from PC or the handset and organize them in different albums for better management.• VideosIt allows you to  insert video  files from PC  for playback and then upload to handset folder.• MusicIt  allows you  to  quickly search  your favorites in  PC,  manage  the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way. • Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization.• File It allows  you to organize  Handset files  with just  a few clicks  and files on the Handset can be at where you want them to be.• SyncIt  allows  you  to  synchronize  the  Contacts  and  Calendar  in Outlook/ Outlook Express and handset.Supported Operating SystemsWindows XP/Vista/Windows 7.12�2  One Touch UpgradeUsing  One  Touch  Upgrade  tool  you  can  update  your  cellphone’s software from your PC. Download  One  Touch  Upgrade  from  ALCATEL  website  (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update  your  cellphone  by  following  the  step  by  step  instructions (refer  to  the  User  Guide  provided  together  with  the  tool). Your cellphone’s software will now have the latest software.All personal information will be permanently lost following the  update  process.  We  recommend  you  backup  your personal data using PC Suite before upgrading.Tequila_909A_909S_910A_USA GB_QG.indd   26-27 2011-9-7   11:17:37
28 29Safety and use ����������������������We  recommend that  you  read this chapter  carefully  before  using your cellphone.  The  manufacturer  disclaims  any  liability  for  damage,  which may result  as  a  consequence  of  improper  use  or  use  contrary  to  the instructions contained herein.• TRAFFIC SAFETY:Given  that  studies  show  that  using  a  cellphone  while  driving  a  vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless cellphones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.When  driving,  do  not  use  your  cellphone  and  headphone to  listen  to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.When  switched  on,  your  cellphone  emits  electromagnetic  waves  that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:-  do  not  place  your  cellphone  on  top  of  the  dashboard  or  within  an airbag deployment area,-  check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy. • CONDITIONS OF USE:You are advised to switch off the cellphone from time to time to optimize its performance.Remember to abide by local authority rules of cellphone use on aircrafts.Operational Warnings: Obey all posted signs when using mobile devices in public areas.Follow Instructions to Avoid Interference Problems: Turn off your mobile device  in any  location  where posted  notices  instruct  you  to do  so.  In an  aircraft,  turn  off  your  mobile  device whenever  instructed  to  do  so by airline staff. If  your mobile device offers an airplane  mode  or similar feature, consult airline staff about using it in flight.Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency.Switch  the  cellphone  off  when  you  are  near  gas  or  flammable  liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any.Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.To  avoid  hearing  impairment,  answer  the  call  before  holding  your cellphone to your ear. Also move the handset away from your ear while using the “hands-free” option because the amplified volume might cause hearing  damage.  It  is  recommended  to  have  proper  supervision  while small children use your cellphone.When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.Always  handle  your  cellphone  with  care  and  keep  it  in  a  clean  and dust-free place.Do  not  allow  your  cellphone  to  be  exposed  to  adverse  weather or  environmental  conditions  (moisture,  humidity,  rain,  infiltration  of liquids,  dust,  sea  air,  etc.). The  manufacturer’s  recommended  operating temperature  range  is  -10°C  (14°F)  to  +55°C  (131°F)(the  max  value depends on device, materials and housing paint/texture).Over  55°C  (131°F)  the  legibility  of  the  cellphone’s  display  may  be impaired, though this is temporary and not serious.Do not open or attempt to repair your cellphone yourself.Do not drop, throw or try to bend your cellphone.Do not use the cellphone if the glass made screen, is damaged, cracked or broken to avoid any injury.Do not paint it.Use  only  batteries,  battery  chargers,  and  accessories  which  are recommended byTCT  Mobile  Limited  and  its  affiliates  and  are  compatible  with  your cellphone model.TCT  Mobile  Limited  and  its  affiliates  disclaim  any  liability  for  damage caused by the use of other chargers or batteries.Your  cellphone  should  not  be disposed  of in  a municipal  waste.  Please check local regulations for disposal of electronic products.Remember  to  make  back-up  copies  or  keep  a  written  record  of  all important information stored in your cellphone.Some people may suffer epileptic seizures or blackouts when exposed to flashing lights,  or when playing video games. These  seizures  or  blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your cellphone or enabling a flashing-lights feature on your cellphone. Parents  should  monitor  their  children’s  use  of  video  games  or  other features that incorporate flashing lights on the cellphones.All  persons should  discontinue  use  and consult  a  doctor  if any  of  the following  symptoms  occur:  convulsion,  eye  or  muscle  twitching,  loss of  awareness,  involuntary  movements,  or  disorientation.  To  limit  the likelihood of such symptoms, please take the following safety precautions:- Play at the farthest distance possible from the screen.Tequila_909A_909S_910A_USA GB_QG.indd   28-29 2011-9-7   11:17:37
30 31When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck,  or  other parts of your body.  Follow  these  instructions  to  avoid  problems  such  as  tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:- Take a minimum of a 15-minute break every hour of game playing.-  If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.-  If  you  continue  to  have  sore  hands,  wrists,  or  arms  during  or  after playing, stop the game and see a doctor.   Prolonged  exposure  to  music  at  full  volume  using  the  music player may damage your hearing. Set your cellphone’s volume to it’s lowest setting prior to inserting headphones in your ears and adjust the volume to your preference. Only use headphones that are recommended by TCT Mobile Limited and it’s affiliates.• PRIVACY:Please  note  that  you  must  respect  the  laws  and  regulations  in  force in  your  jurisdiction  or  other  jurisdiction(s)  where  you  will  use  your cellphone  regarding  taking  photographs  and  recording  sounds  with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden  to  take  photographs  and/or  to  record  the  voices  of  other people or any of  their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.It  is  the  user’s  sole  responsibility  to  ensure  that  prior  authorization be  obtained,  if  necessary,  in  order  to  record  private  or  confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone.• BATTERY AND ACCESSORIES:Before removing the battery from your cellphone, please make sure that the cellphone is switched off.Observe the following precautions for battery use:- Do  not attempt to  open the  battery (due  to the  risk of toxic  fumes and burns).- Do not puncture, disassemble or cause a short-circuit in a battery,-  Do  not  burn  or  dispose  of  a  used  battery  in  the  garbage  or  store  it  at temperatures above 60°C (140°F).Batteries  must  be  disposed  of  in  accordance  with  locally  applicable environmental  regulations.  Only  use  the  battery  for  the  purpose  for which  it  was  designed.  Never  use  damaged  batteries  or  those  not recommended by TCT Mobile Limited and/or its affiliates. This  symbol  on  your  cellphone,  the  battery  and  the accessories  means  that  these  products  must  be  taken  to collection points at the end of their life:-  Municipal  waste  disposal  centers  with  specific  bins  for these items of equipment- Collection bins at points of sale.They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These collection points  are accessible free of charge. All products with this sign must be brought to these collection points.In non European Union jurisdictions:Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.comCAUTION:  RISK OF  EXPLOSION IF  BATTERY  IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS• CHARGERSHome A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).The  chargers  designed  for  your  cellphone  meet  with  the  standard for  safety  of  information  technology  equipment  and  office  equipment use.  Due  to  different  applicable  electrical  specifications,  a  charger  you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.Characteristics of power supply (depending on the country):Travel charger:               Input: 100-240 V, 50/60 Hz, 0.15 A                                 Output: 5 V, 550/1000 mABattery:                       Lithium 1300 mAh• RADIO WAVES:THIS  CELLPHONE  MEETS  THE  GOVERNMENT’S  REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your  cellphone  is  a  radio  transmitter  and  receiver.  It  is  designed  and manufactured not  to  exceed  the  emission limits for exposure to radio-frequency (RF) energy.These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through  periodic  and  thorough  evaluation  of  scientific  studies.  These guidelines  include  a  substantial  safety  margin  designed  to  ensure  the safety of all persons, regardless of age and health.The exposure  standard for cellphones  employs a  unit of  measurement known  as  the  Specific Absorption  Rate,  or  SAR. The  SAR  limit  set  by public authorities  such as the  Federal Communications Commission  of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands.Tequila_909A_909S_910A_USA GB_QG.indd   30-31 2011-9-7   11:17:37
32 33Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value. This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the cellphone.Before a cellphone model is available for sale to the  public, compliance with national regulations and standards must be shown.The highest SAR value for this model cellphone when tested is 0.867 W/Kg  (one touch 909A/one touch 910A), 1.06 W/Kg (one touch 909S) for use at the ear and 1.19 W/Kg (one touch 909A/one touch 910A), 1.25 W/Kg (one touch 909S) for use close to the body.While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines  provided that  it is used with a  non-metallic accessory with the handset at least 10 mm from the body.  Use of other accessories may not ensure compliance with FCC RF exposure guidelines.Additional  information  on  SAR  can  be  found  on  the  Cellular Telecommunications  &  Internet  Association  (CTIA)  Web  site:  http://www.phonefacts.netThe World Health Organization (WHO) considers that present scientific information does  not indicate  the need  for any special  precautions  for use of cellphones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep cellphones away from the head and body. (fact sheet n°193). Additional  WHO  information  about  electromagnetic  fields and  public  health  are  available  on  the  following  website:  http://www.who.int/peh-emf.Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits  are  designed  to  provide  reasonable  protection  against  harmful interference in  a  residential installation. This equipment  generates, uses and can radiate radio frequency energy and, if not installed and used in accordance  with  the  instructions,  may  cause  harmful  interference  to radio communications. However, there is no guarantee that interference to  radio  or  television  reception,  which  can  be  determined  by  turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.-  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/ TV technician for help.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.For other devices, they bear the following statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference(2)  this  device  must  accept  any  interference  received,  including interference that may cause undesired operation.Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.As mobile devices offer a range of functions, they can be used in positions other  than  against  your  ear.  In  such  circumstances  the  device  will  be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of  any metal and that  it positions the  cellphone at least  10  mm away from the body.•  LICENCES microSD Logo is a trademark.   The  Bluetooth  word  mark  and  logos  are  owned  by the Bluetooth  SIG, Inc.  and  any use of  such marks  by TCT Mobile  Limited and  its affiliates  is under  license. Other trademarks and trade names are those of their respective owners. one touch 909A/one touch 909S/one touch 910ABluetooth QD ID B018146TouchPal™ and CooTek™ are trademarks of Shanghai HanXiang  (CooTek)Information  Technology  Co.,  Ltd. and/or its Affiliates.The Wi-Fi  Logo  is  a  certification  mark  of  the Wi-Fi Alliance.Your  device  uses  non-harmonised  frequency  and  is intended for use in all European countries. The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors in France. Google,  the  Google  logo,  Android,  the Android  logo, Google  Search  TM,  Google  MapsTM,  Gmail  TM, YouTube,  Android  Market,  Google  Latitude  TM  and Google Talk TM are trademarks of Google Inc.Tequila_909A_909S_910A_USA GB_QG.indd   32-33 2011-9-7   11:17:37
34 35Hearing Aid CompatibilityYour cellphone is rated: «For Hearing Aid», to assist hearing device users in finding cellphones that may be compatible with their hearing devices.one touch 909A is HAC M3 and T3 compatible.one touch 909S is HAC M3 and T3 compatible.one touch 910A is HAC M3 and T3 compatible.For  more  information  please  refer  to  «Hearing Aid  Compatibility  with Mobile Phones» leaflet or visit our website http://www. alcatelonetouch.comGeneral information �����������• Website: www.alcatelonetouch.com• Facebook: http://www.facebook.com/alcatelonetouchusa• Twitter: http://www.twitter.com/alcatel1touch• Hot Line Number: In the United States, call 877-702-3444 for technical support.On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An  electronic  version  of  this  user  guide  is  available  in  English and  other  languages  according  to  availability  on  our  server:  www.alcatelonetouch.comYour cellphone is a transceiver that operates on following networks:one touch 909A: GSM in quad-band (850/900/1800/1900MHz) or UMTS in dual-band (850/1900 MHz)one touch 909S:  GSM in quad-band (850/900/1800/1900MHz) or UMTS in dual-band (1700/2100 MHz)one touch 910A: GSM in quad-band (850/900/1800/1900MHz) or UMTS in dual-band (850/1900 MHz)Protection against theft (1)(1)Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. (1)  Contact your network operator for service availability.DisclaimerThere may be certain differences between the user  manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.TCT Mobile shall not be held  legally responsible for such differences,  if any,  nor for  their  potential  consequences,  which responsibility  shall  be borne by the operator exclusively.Alcatel Mobile Phones Limited Warranty ����������������TCT Mobile North America LTD warrants to the original retail purchaser of  this  wireless  device,  that  should  this  product  or  part thereof  during normal  consumer  usage  and  condition,  be  proven  to  be  defective  in material  or  workmanship  that  results  in product  failure  within  the  first twelve (12) months from the date of purchase as shown on your original sales  receipt.  Such  defect(s)  will  be  repaired  or  replaced  (with  new  or rebuilt parts) at the company’s  option without charge for parts or labor directly related to the defect(s).Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months  period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s).The limited warranty for your wireless device will be voided if any of the following conditions occur:• Non-compliance  with  the  instructions  for  use  or  installation,  or  with technical and safety standards applicable in the geographical area where your cellphone is used;•  Connection  to  any  equipment  not  supplied  or  not  recommended  by TCT Mobile;• Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates;•  Acts  of  god  such  as  Inclement  weather,  lightning,  power  surges,  fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;•  Removal  or  altering  of  the  wireless  devices  event  labels  or  serial numbers (IMEI);Tequila_909A_909S_910A_USA GB_QG.indd   34-35 2011-9-7   11:17:37
36 37• Damage  from  exposure  to water  or other liquids,  moisture,  humidity, excessive  temperatures  or  extreme  environmental  conditions,  sand, excess dust and any condition outside the operating guidelines;• Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts.There are no express warranties, whether written, oral or implied, other than this printed limited  warranty or  the  mandatory  warranty  provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable  for  incidental  or  consequential damages of any nature whatsoever, including  but  not  limited  to  commercial  loss,  to  the  full  extent  those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential  damages,  or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.How  to  obtain  Support:  Contact  the  customer  care  center  by  calling (877-702-3444) or  going to  www.alcatelonetouch.com. We  have placed many  self-help  tools  that  may  help  you  to  isolate  the  problem  and eliminate the need to send your wireless device in for service. In the case that your wireless device is  no longer covered by this limited warranty due to time or condition we have other options that you may utilize our out of warranty repair options.To  obtain  hardware  repairs  or  replacement  within  the  terms  of  this warranty, contact TCT Mobile to get an RMA number, include a copy of the original proof of  warranty coverage (e.g. original copy of the  dated bill of sale, invoice), the consumer’s return address, your wireless carrier’s name,  alternate  daytime  cellphone  number,  and  email  address  with  a complete  problem  description.  Only  ship  the  wireless  device.  Do  not ship the SIM card,  memory cards, or  any other accessories  such as the power adapter. You  must properly package and ship the  wireless device to the repair center. TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided. Prolonged exposure to music at full volume on the music player may  damage  the  listener's  hearing.  Set  your  cellphone  volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.Troubleshooting�������������������Before  contacting  the  service  centre,  you  are  advised  to  follow  the instructions below:• You are advised to fully charge ( ) the battery for optimal operation.• Avoid storing  large amounts of data in  your phone  as this may affect its performance.• Use User Data Format and the  One Touch  Upgrade  tool to perform phone formatting or  software upgrading, (to  reset User Data format, hold  down  #  while  simultaneously  pressing  the    key).  ALL User  phone  data:  contacts,  photos,  messages  and  files,  downloaded applications  like  Java  games  will  be  lost  permanently.  It  is  strongly advised to fully backup the phone data and profile via PC suite before doing formatting and upgrading. and carry out the following checks:My phone is frozen or cannot switch on • Check  the  battery  contacts,  remove and  reinstall  your  battery,  then turn your phone on.• Check the battery power level, charge for at least 20 minutes.• If  it  still  does  not  work,  please  use  User  Data  Format  to  reset  the phone.My phone has not responded for several minutes• Restart your phone by pressing and holding the   key.• Remove the battery and re-insert it, then restart the phone.My phone turns off by itself• Check  that  your  keypad  is  locked  when  you  are  not  using  your phone,  and  make  sure  the    key  is  not  mis-contacted  due  to unlocking keypad.• Check the battery charge level.My phone cannot charge properly• Make  sure  you  are  using  an Alcatel  battery  and  the  charger  from the box.• Make  sure  your  battery  is  inserted  properly  and  clean  the  battery contact if it’s dirty. It must be inserted before plugging in the charger.• Make sure that your battery is not completely discharged; if the battery power  is  empty  for  a  long  time,  it  may  take  around  20  minutes  to display the battery charger indicator on the screen.• Make  sure  charging  is  carried  out  under  normal  conditions  (0°C  to +40°C).• When abroad, check that the voltage input is compatible.Tequila_909A_909S_910A_USA GB_QG.indd   36-37 2011-9-7   11:17:37
38 39My  phone  cannot  connect  to  a  network  or  “No  service” is displayed• Try connecting in another location.• Verify the network coverage with your operator.• Check with your operator that your SIM card is valid.• Try selecting the available network(s) manually• Try connecting at a later time if the network is overloaded.My phone cannot connect to the Internet• Check  that  the  IMEI  number  (press *#06#)  is  the  same  as  the  one printed on your warranty card or box.• Make sure that the internet access service of your SIM card is available.• Check your phone's Internet connecting settings.• Make sure you are in a place with network coverage.• Try connecting at a later time or another location.Invalid SIM card• Make sure the SIM card has been correctly inserted.• Make sure the chip on your SIM card is not damaged or scratched.• Make sure the service of your SIM card is available.Touch screen does not respond accurately• Make sure your phone is not locked.• Launch  touch screen  calibration  by pressing  and  holding the  volume up/down key, or alternatively, touch the Application tab and then select “TSCalibration”.Unable to make outgoing calls• Make  sure  you  have  dialed  a  valid  number  and  have  pressed  the  key.• For international calls, check the country and area codes.• Make sure your phone is connected to a network, and the network is not overloaded or unavailable.• Check your  subscription status  with your operator  (credit,  SIM  card valid, etc.).• Make sure you have not barred outgoing calls.• Make sure that your phone is not in flight mode.Unable to receive incoming calls• Make sure  your  phone  is  switched on  and  connected  to  a  network (check for overloaded or unavailable network).• Check your  subscription status  with your operator  (credit,  SIM  card valid, etc.).• Make sure you have not forwarded incoming calls.• Make sure that you have not barred certain calls.• Make sure that your phone is not in flight mode.The caller’s name/number does not appear when a call is received• Check that you have subscribed to this service with your operator.• Your caller has concealed his/her name or number.I cannot find my contacts• Make sure your SIM card is not broken.• Make sure your SIM card is inserted properly.• Import all contacts stored in SIM card to phone.The sound quality of the calls is poor• You can adjust the volume during a call by pressing the Volume Up/Down key.• Check the network strength  .• Make  sure  that  the  receiver,  connector  or  speaker  on  your  phone is clean.I am unable to use the features described in the manual• Check  with  your  operator  to  make  sure  that  your  subscription includes this service.• Make sure this feature does not require an Alcatel accessory.When  I  select  a  number  from  my  contacts,  the  number cannot be dialed• Make sure that you have correctly recorded the number in your file.• Make sure  that  you  have  selected  the  country  prefix when  calling  a foreign country.I am unable to add a contact in my contacts• Make  sure  that  your  SIM  card  contacts  are  not  full;  delete  some files or  save the  files in the  phone contacts (i.e. your  professional or personal directories).My callers are unable to leave messages on my voicemail• Contact your network operator to check service availability.I cannot access my voicemail• Make sure  your operator’s  voicemail number  is  correctly  entered in "My numbers".• Try later if the network is busy.I am unable to send and receive MMS• Check your phone memory availability as it might be full.• Contact your network operator to check service availability and check MMS parameters.• Verify the server centre number or your MMS profile with your operator.• The server centre may be swamped, try again later.SIM card PIN locked• Contact  your  network  operator  to  obtain  the  PUK  code  (Personal Unblocking Key).Tequila_909A_909S_910A_USA GB_QG.indd   38-39 2011-9-7   11:17:37
40I am unable to connect my phone to my computer• Install Alcatel Android Manager first of all.• Check that your USB driver is installed properly.• Open the Notification panel to check if the PC Suite Agent has activated.• Check  that  you  have  ticked  the  checkbox  of  USB  debugging  in Settings\Applications\Development\USB debugging• Check that your computer meets the requirements for Alcatel Android Manager Installation.• Make sure that you’re using the right cable from the box.I am unable to download new files• Make sure there is sufficient phone memory for your download.• Select the Micro-SD card as the location to store downloaded files.• Check your subscription status with your operator.The phone cannot be detected by others via Bluetooth• Make sure  that  Bluetooth is  turned  on  and  your  phone is  visible  to other users.• Make sure that the two phones are within Bluetooth’s detection range.How to make your battery last longer• Make sure you follow the complete charge time (minimum 3 hours).• After  a  partial  charge,  the  battery  level  indicator  may  not  be  exact. Wait for at least 20 minutes after removing the charger to obtain  an exact indication.• Switch on the backlight upon request.• Extend the email auto-check interval for as long as possible.• Update news and weather information on manual demand, or increase their auto-check interval.• Exit  background-running  applications  if  they  are  not  being  used  for a long time.• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.ALCATEL is a trademark of Alcatel-Lucent and is used under license by  TCT Mobile Limited.© Copyright 2011 TCT Mobile Limited All rights reservedTCT Mobile Limited reserves  the right to alter material  or technical specification  without prior notice.Tequila_909A_909S_910A_USA GB_QG.indd   40 2011-9-7   11:17:37

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