TCT Mobile 121 GSM/GPRS 850/1900 dual-band mobile phone User Manual RAD121

TCT Mobile Limited GSM/GPRS 850/1900 dual-band mobile phone RAD121

RAD121 user manual

1.1 Keys 1.2 Main screen iconsNavigation key1 Your telephone ............... , Battery charge level 2 Getting started 3 Calls 4 Call register ..............Confirm an option (press the middle of the key) Vibrate alert: your phone vibrates, but neither rings nor beeps Access slide show and music player (long keypress) except for the alarms. Bluetooth status (Blue - Activated). 2.1 Set-up 3.1 Making a call 4.1 Call memoryAnswer12345811697101 Sub-display (2) 10 Vibration alert2 Volume up 11 Navigation key (1):3 Play/Pause key Menu/Confirm an option 4 Volume down Messages 5 Left softkey Directory 6 Answer/Send call WAP Call memory File manager 7 Voicemail8 Right softkey9 Switch on/Switch off End call(1) Depending on your network operator.(2) Display events (call, SMS, MMS, alarm...) or current status.16 Messages .................6.1 Create messageFrom the main menu select “Messages” to create text/multimedia message. You can type a message and you can also modify a predefined message in Templates or customize your message by adding pictures, photos, sounds, titles, etc (only available while editing a MMS). While writing a message, select “Options” to access all the messaging options. You can save your messages that you send often to Drafts or Templates (MMS only).6.2 InboxAll received messages (read and unread) are stored in the same Inbox.7 My settings ...............From the main screen, select the icon menu and select the function of your choice in order to customize your telephone: Color, Theme, Clamshell, Equalizer, Display, Clock, Keys, More settings…8 Tools ........................8.1 BluetoothAccess this feature by selecting “Tools” from the main menu, then “Bluetooth”.8.2 OrganizerOnce you enter this menu from “Tools”, there is a monthly-view calendar for you to keep track of important meetings, appointments, etc. Days with events entered will be marked in color. 7 Send a call Bluetooth status (Connected to an audio device). Removing and installing the back cover Access call memory (Redial) (short keypress) Headset connected. Access events (long keypress) Call forwarding activated: your calls are forwarded.Switch on/Switch off the telephone (long keypress) Alarm clock programmed. End call Level of network reception. Return to the main screen Voicemail message arrived.Left softkey Unanswered calls. Right softkey WAP alerts (1).Installing and removing the battery Roaming.Access your voicemail (long keypress) Memory card scanning in progress. In Edit mode: Memory card scanning completed. - Short keypress: change input methods Line switching (1): indicates the selected line. - Switch from T9 predictive mode to Normal mode GPRS connection status (Blue - Activated). - Long keypress: access the Symbols table Shown only in no ciphering mode while calling, sending/ Inserting and removing the SIM Card In Edit mode: receiving SMS. - Short keypress: access the language list Multimedia player active. - Long keypress: enter zero USB cable connected.From main screen Reception of a message in progress. - Short keypress: # Sending a message. - Long keypress: activate/deactivate the vibrator In edit mode: Silence mode: your phone neither rings, beeps nor vibrates - Short keypress: (space) except for the alarms. Place the SIM card with the chip facing downwards and slide it into - Long keypress: add a word Message unread its housing. Make sure that it is correctly inserted. To remove the Message list is full: your terminal cannot accept any new card, press it and slide it out. Please power off your phone before Short keypress: Play/pause music, Radio off. messages. You must access the message list and delete at you remove the SIM card.Long keypress: Lock/Unlock the side keys (flip off). least one message on your SIM card. Short keypress: Previous/next song (in the playing mode) Antenna off mode.2.2 Power on your phone A2DP connected. Previous/next channel (Radio on) Hold down the key until the telephone powers on. Long keypress: Volume up/down2.3 Power off your phoneHold down the key from the main screen.(1) Contact your network operator to check service availability.2 3 4 Insert the memory card8.3 Alarm 10 File manager .............Your cellphone has a built-in alarm clock with a snooze feature. You will have an access to all audio and visual files stored in phone 8.4 Calculator or memory card in File manager.Hold down the key to get the decimal point. Confirm with the key or the left softkey. 10.1 My audios To release the microSD card holder, slide it in the direction of the arrow and lift it. Then insert the microSD card with the golden Choose an audio for the ON/OFF screen, for an incoming call, a contact downward. Finally, turn down the microSD holder and slide 8.5 Converter message alert, power on/off ringtone or an alarm and scheduler. it in the opposite direction to lock it.Unit converter and Currency converter.10.2 My images 10.7 Formats and compatibility8.6 Voice memo You can select an image or a photo as wallpaper, ON/OFF screen, - Sounds: mp3, m4a, aac, midi, wav, amrThis feature enables you to record a call by selecting “Voice memo” or assign it to a contact in the directory. - Images: jpg, gif, bmpwhile communicating. To record a sound, select “Voice memo”, - Videos: 3gp, mjpgthen “New record”. 10.3 My videosThe “My videos” album contains all video clips embedded and 11 Camera ....................8.7 Memory status downloaded in phone or memory card.It will indicate how much space is used and how much is currently Your cellphone is fitted with a camera for taking photos and free on your phone and memory card (if any). 10.4 My creations shooting videos that you can use in different ways:This feature stores all the photos captured by your cellphone. - store them in your “File manager”.8.8 Directory backup - send them in a multimedia message (MMS) to a cellphone or an It maintains copy of contacts between Phone Directory and memory 10.5 Unknown files email address.card, in case of phone errors, theft or disasters. - customize your main screen.Store files of unsupported format. - select them as incoming call image to a contact in your directory.8.9 My shortcuts - transfer them by data cable or microSD card to your computer.10.6 Memory card - modify your photos through adding frames.Access the shortcuts already programmed. To program new shortcuts: select “My shortcuts” if you want to create a quick access to a function, You will have access to all files stored in memory card here.Directory, or WAP Bookmarks, etc. 12 Multimedia player .....WAP .........................9 Access this feature from the main menu by selecting “Multimedia player”. You will have full access to “Music player”, “Video player”, “Image viewer” and “FM radio”.Access Wap options: Homepage, Bookmarks, Recent pages, Go to URL and Profiles.8 9 10Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.To hang up the call, press the key.Making an emergency callIf your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code or unlocking the keypad. 3.2 Calling your voicemail (1)To access your voicemail, hold down the key.3.3 Receiving a callWhen you receive an incoming call, press the key to talk and then hang up using the key. 3.4 Available functions during the callDuring a call, you can use your directory, your diary, short messages, etc. without losing your correspondent by pressing the key.(1) Contact your network operator to check service availability.513 Games & Applications Your Alcatel phone may include (1) some Java™ applications and games. You can also download new applications and games to your phone.14 Profiles ....................With this menu, you may personalise ringtones for different events and environments.15 Making the most of your cellphone ................PC suite is provided on www.glamphone.com .You can download software upgrade for free from this website.16 Latin input mode .............To write messages, there are two writing methods:- Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key. - Predictive with the T9 mode: this mode speeds up the writing of your text.- key in edit mode: Short keypress: Access the language list Long keypress: Enter zero(1) Depending on your country or your operator.11You can access your call memory by pressing the key from the main screen. 4.2 EventsBy holding down he key from main screen or accessing from main menu, it allows you to view a list of your all latest 20 events (SMS, MMS, WAP Alerts, Voicemail and unanswered calls).4.3 BillingYou can access different items with this option: Amount, Duration, GPRS counter, Beep duration.4.4 Call settingsYou can access a number of items with this option: Call waiting, Call forwarding, Call barring, Caller ID, Line switching, Auto redial.5 Directory ...................5.1 Consulting your directoryTo access the directory from the main screen, press the key or press the key and select the icon from the menu. 5.2 Creating a fileSelect the directory in which you wish to create a file, press the “Options” softkey, select “Create file” then .6ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited.All rights reserved © Copyright 2009TCT Mobile Limited.TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.Prolonged exposure to music at full volume on the music player may damage the listener’s hearing. Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.English - CJB2111ALAAA12
Safety and use .........................We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.• TRAFFIC SAFETY:Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:- do not place your cellphone on top of the dashboard or within an airbag deployment area,- check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy.• CONDITIONS OF USE:You are advised to switch off the cellphone from time to time to optimize its performance.Switch the cellphone off before boarding an aircraft to avoid prosecution.Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency.Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any. To avoid hearing impairment, answer the call before holding your cellphone to your ear. Also move the handset away from your ear while using the “hands-free” option because the amplified volume might cause hearing damage.Do not let small children use your cellphone without supervision.When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.Always handle your cellphone with care and keep it in a clean and dust-free place.13Telephone warranty .................Congratulations on choosing this cellphone - we hope that you will be completely satisfied with it.Your cellphone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice, subject to any other specific provisions (1).The warranty terms defined in the manual also apply to the battery and accessories sold with the cellphone but for a period of six (6) months (2) from the date of purchase shown on your original invoice.Under the terms of this warranty, you must immediately inform your vendor (or any repair centre approved by TCT Mobile Limited or its affiliates, which are listed on our website http://www.alcatel-mobilephones.com) in case of a conformity defect on your cellphone, and present the invoice given to you at the time of purchase.The vendor or repair centre will decide whether to replace or repair, as appropriate, all or any part of the cellphone or accessory found to be defective; this warranty covers the cost of parts and labour but excludes any other costs. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.Servicing under the terms of this warranty, especially repair, modification or replacement of products, shall entitle to a ONE (1) month warranty unless there are statutory provisions to the contrary.This warranty shall not apply to damage or defects to your cellphone and/or accessory caused by:1) not following the instructions for use or installation,(1) The mandatory warranty period may vary if overriding statutory provisions are applicable in your jurisdiction.(2) The life of a rechargeable cellphone battery in terms of conversation time, standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your cellphone during the first six months after purchase and for approximately 200 more recharges.19Do not allow your cellphone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C to +55°C (the max value depends on device, materials and housing paint/texture).Over 55°C the legibility of the cellphone’s display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your cellphone yourself.Do not drop, throw or try to bend your cellphone.Do not paint it.Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.Your cellphone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.Remember to make back-up copies or keep a written record of all important information stored in your cellphone.Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your cellphone or enabling a flashing-lights feature on your cellphone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the cellphones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:- Do not play or use a flashing-lights feature if you are tired or need sleep.- Take a minimum of a 15-minute break hourly.- Play in a well lit environment.- Play at the farthest distance possible from the screen.When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:- Take a minimum of a 15-minute break every hour of game playing.- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.Prolonged exposure to music at full volume on the music player may cause the listener’s hearing impairment. Adjust the volume before placing headphones on or in your ear. Only use headphones recommended by TCT Mobile Limited and its affiliates.142) not being compliant with technical and safety standards applicable in the geographical area where the equipment is used,3) improper maintenance of sources of energy, and of the overall electric installation,4) accidents or consequences of theft of the vehicle in which the cellphone is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather,5) connecting to or integrating into the cellphone any equipment not supplied or not recommended by TCT Mobile Limited or its affiliates, without their express written consent for such,6) any servicing, modification or repair performed by individuals not authorized by TCT Mobile Limited or its affiliates, the vendor or the approved maintenance centre,7) use of the cellphone and/or its accessory for a purpose other than that for which it was designed,8) normal wear,9) malfunctions caused by external causes (e.g., radio interference from other equipment, power voltage fluctuations),10) modifications made to the equipment even if required by changes in regulations and/or modification of network parameters,11) faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage.12) equipment on which markings or serial numbers have been removed or altered, and handsets on which labels have been removed or deteriorated shall be excluded from the warranty.In accordance with the applicable law, your product is warranted against hidden defects (defects inherent in the design, manufacture, etc.).There are no express warranties, whether written or oral, other than this printed limited warranty, express or implied, of any nature whatsoever. In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to trading loss, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.20• PRIVACY:Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your cellphone regarding taking photographs and recording sounds with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone.• BATTERY AND ACCESSORIES:Before removing the battery from your cellphone, please make sure that the cellphone is switched off. Observe the following precautions for battery use: - Do not attempt to open the battery (due to the risk of toxic fumes and burns). - Do not puncture, disassemble or cause a short-circuit in a battery, - Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C. Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates. This symbol on your cellphone, the battery and the accessories means that these products must be taken to collection points at the end of their life:- Municipal waste disposal centers with specific bins for these items of equipment - Collection bins at points of sale.They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These collection points are accessible free of charge. All products with this sign must be brought to these collection points.In non European Union jurisdictions:Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.comCAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS15Troubleshooting .......................Before contacting the aftersales department, you are advised to follow the instructions below:• You are advised to switch off the telephone from time to time to optimize its performance.• You are advised to fully charge ( ) the battery for optimal operation.• Avoid storing large amounts of data in your telephone as this may affect the performance of your telephone. and carry out the following checks:My cellphone will not switch on• Press until the screen comes on• Check the battery charge level• Check the battery contacts, remove and reinstall your battery, then turn your telephone back onMy phone has not responded for several minutes• Press the key• Remove the battery and re-insert it, then switch the phone back on My screen is difficult to read• Clean your screen• Use your cellphone in accordance with the recommended conditions of useMy cellphone turns off by itself• Check that your keypad is locked when you are not using your cellphone• Check the battery charge level21• CHARGERSHome A.C. chargers will operate within the temperature range of: 0°C to 40°C.The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.Characteristics of power supply (depending on the country):Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A Output: 5 V, 500 mA Battery: Lithium 750 mAh• RADIO WAVES:THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands.Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value. This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the cellphone Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown.The highest SAR value for this model cellphone when tested is 1.16 W/Kg for use at the ear and 1.13 W/Kg for use close to the body.While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep cellphones away from the head and body. (fact sheet n°193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:16My cellphone has a low level of autonomy• Make sure you respected the complete charge timing (minimum 3 hours)• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indicationMy cellphone will not charge properly• Make sure that your battery is not completely discharged; the battery charge indicator can take several minutes and may be accompanied by a quiet whistling sound• Make sure charging is carried out under normal conditions (0°C +40°C)• Make sure your battery is inserted. It must be inserted before plugging in the charger• Make sure you are using an Alcatel battery and charger• When abroad, check that the electrical current is compatibleMy cellphone will not connect to a network• Try connecting in another location• Verify the network coverage with your operator• Check with your operator that your SIM card is valid• Try selecting the available network(s) manually• Try connecting at a later time if the network is overloadedSIM card error• Make sure the SIM card has been correctly inserted• Verify with your operator that your SIM card is 3V compatible; the old 5V SIM cards cannot be used• Make sure the chip on your SIM card is not damaged or scratchedUnable to make outgoing calls• Make sure you have dialled a valid number and press the key• For international calls, check the country and area codes• Make sure your cellphone is connected to a network, and that the network is not overloaded or unavailable• Check your subscription status with your operator (credit, SIM card valid, etc.)• Make sure you have not barred outgoing calls22- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/ TV technician for help.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.For other devices, they bear the following statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference(2) this device must accept any interference received, including interference that may cause undesired operation.Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.As cellphone devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset. If you are not using headset ensure that whatever product is used is free of any metal and that it positions the phone at least 2 cm away from the body.• LICENCES Obigo® is a registered trademark of Obigo AB. microSD Logo is a trademark.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trade marks and trade names are those of their respective owners. ELLE 2009 Bluetooth QD ID B014211. T9 Text Input is licensed under one or more of the following: U.S. Pat. Nos. 5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554, 6,286,064, 6,307,548, 6,307,549, and 6,636,162, 6,646,573; European Pat. Nos. 0 842 463 (96927260.8), 1 010 057 (98903671.0), 1 018 069 (98950708.2); and additional patents are pending worldwide.Java™ and all Java™ based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. ELLE is a trademark, owned by Hachette Filipacchi Presse S.A., Paris, France. Manufactured and distributed by TCT Mobile Limited under license from Hachette Filipacchi Presse S.A., Paris, France.17Unable to receive incoming calls• Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network)• Check your subscription status with your operator (credit, SIM card valid, etc.)• Make sure you have not forwarded incoming calls• Make sure that you have not barred certain callsThe caller’s name does not appear when a call is received• Check that you have subscribed to this service with your operator• Your caller has concealed his/her numberThe sound quality of the calls is not optimal• You can adjust the volume during a call by means of the key • Check the radio reception icon level I am unable to use the features described in the manual• Check with your operator to make sure that your subscription includes this service• Make sure this feature does not require an Alcatel accessoryWhen I select a number from my directory, the number is not dialled• Make sure that you have correctly recorded the number in your file• Make sure that you have selected the country prefix when calling a foreign countryI am unable to create a file in my directory• Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)My callers are unable to leave messages on my voicemail• Contact your network operator to check service availability23General information .................• Website: www.alcatel-mobilephones.com• Hot Line Number: see “TCT Mobile Services” leaflet or go to our Internet site.On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatel-mobilephones.comYour cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.Protection against theft (1)Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. This number allows your cellphone to be blocked preventing a third person from using it, even with a different SIM card.DisclaimerThere may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.(1) Contact your network operator for service availability.18I cannot access my voicemail• Make sure your operator’s voicemail number is correctly entered in “My Numbers”• Try later if the network is busyI am unable to send and receive messages MMS, Vox MMS• Check your phone memory available as it might be full• Contact your network operator to check service availability and check MMS parameters• Verify the server center number or your MMS profile with your operator• The server center may be saturated; try again laterThe icon is displayed on my standby screen• You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory“No service” is displayed• You are outside of the network coverage areaI have already entered 3 incorrect PIN codes• Contact your network operator to obtain the PUK code (Personal Unblocking Key)I am unable to connect my telephone to my computer• Install first of all Alcatel’s PC suite• Use “Install the connection” and perform the installation• Check that your computer meets the requirements for Alcatel’s PC Suite installationI am unable to download new files• Check for free space• Delete some files• Select the MicroSD Card to store the files you downloaded• Check your subscription status with your operatorThe phone can’t be detected by others via Bluetooth• Make sure that Bluetooth is turned on and your cellphone is visible to other users24

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