TCT Mobile 093 GSM850/PCS1900 mobile phone User Manual 607 UM USA 30 12 08

TCT Mobile Limited GSM850/PCS1900 mobile phone 607 UM USA 30 12 08

Contents

Manual 2

8.1.2 ModeYou may set your phone ringtone to Normal, Discreet (ring with beep),Vibrate (all sounds are replaced by vibrations except for alarms),Vibrateand ring,Vibrate then ring, Beep and vibrate, Silence (no sounds except foralarms, the icon will be displayed).Ringtones sound with increasing volume.8.2 ColorThis function enables you to customize the graphic style and the colors ofyour cellphone.8.3 Clamshell8.3.1 Clamshell open answerYou can decide whether you want to automatically answer the call whenyou open the flip.8.3.2 Clamshell close optionsYou can decide whether you want to continue or stop an application whenyou close the flip.408My settings ......................From the main screen, select the icon menu and select the functionof your choice in order to customize your cellphone.8.1 Ringtones8.1.1 Available functionsTo modify the sound settings, select an option using the key:Select a melody from the list using the key then confirm bypressing (see page 63).Mode (normal, discreet, vibrate...).Adjust the volume using the key.Select the type of key beep.Select a melody for a new incoming message.Select a melody for an alarm or appointment.Power on beep.Power off beep.Select a sound for opening the flip and for closing it.39607_UM_USA_30-12-08 30/12/08 12:29 Page 39
8.7 Display8.7.1 Main screenThe main screen is displayed when you switch on your cellphone.You can access the main functions from the main screen either with thenavigation key or by pressing and by selecting the icons displayed onthe screen (1).By selecting “Main screen” you can customize it by replacing the defaultimage or animation displayed on your cellphone.When you receive an event (incoming call, SMS/MMS,notifications, etc.) the icon, type and number of events will bedisplayed on your main screen allowing you to view them directly.8.7.2 Screen saver If you activate this option, the screen saver will be displayed within a shortperiod after the main screen is displayed. You can choose a picture, ananimation or a video as your screen saver.8.7.3 Power On/Off (2)You can customize your welcome animation or image that appears whenyou switch on your phone.You can also customize your OFF screen with an image or animation.42(1) Depending on the operator.(2) Depending on the model.8.4 ThemeThe “Theme” menu allows you to customize your cellphone to suit yourown taste.You can modify several customizable items at the same time.When using the cellphone for the first time, a default “Theme” isactivated.Even if you choose a Theme, you can still modify the elements in it one byone.You can reactivate any Theme at any time.When changing a Theme, an installation screen appears until the eightelements are installed.The installation of the Theme can be stopped and cancelled if youreceive an incoming call or if you press the right softkey; theprevious choice of Theme is kept.8.5 Antenna off modeAntenna off mode, under which you will have no voice call or messagingfunctions, can be used to increase music playback time.8.6 EqualizerYou can choose and adapt the different music style presets.41607_UM_USA_30-12-08 30/12/08 12:29 Page 41
8.10 More settings…8.10.1 Auto lockLock the keypadThree music keys on the front cover will be automatically locked after youclose the phone.Unlock the keypadOpen the flip.The keypad will be unlocked automatically on receiving a call or pluggingin the charger.8.10.2 BacklightThe backlight allows you to reduce brightness for better performance ofbatteries and save power during periods of expected inactivity. You mayalso customize its duration, Immediate, 10 sec, 30 sec or 1 min.8.10.3 Languages (1)Display language for messages (select using ).The “Automatic” optionselects the language according to the home network (if available).44(1) Contact your network operator to check service availability.8.7.4 Menu displayBoard •All the main menu icons displayed on one screen.Image •One full-screen icon displayed at a time.List •Main menus displayed line by line.8.8 ClockManually set date and time in 12/24 hr format.You may also set daylightsavings time options.8.9 Keys8.9.1 SoftkeysThese keys have predefined functions, which vary from one model toanother (operator services, games access, or Games & Applications, ...).Youcan customize (1) them, assigning the functions you wish to each key.8.9.2 KeypadBy customizing your keys, you can call someone or access a functiondirectly from the main screen.To program a key on your keypad, select “Keypad” and choose the keythat you wish to program.-“Speed dial”: activate this option to program numbers with contacts.And then in the idle mode keep pressing number to dial directly.-“Keys”: activate this option to program the functions.43(1) Depending on your network operator.607_UM_USA_30-12-08 30/12/08 12:29 Page 43
Fixed dialed •It allows the phone to be "locked" so that it can only number dial certain numbers, or numbers with certainprefixes. To activate this function, PIN2 code ismandatory.8.10.7 NetworksNetwork •Depending on the option selected, the network selection search mode will be:•Automatic •The first network searched for is the network youused last.•Manual •The choice of the network connection is left up tothe user.Preferred •List of networks to which you wish to be connected networks in order of priority (update this list using ).GPRS •Two modes available:connection (1)•When needed •GPRS mode active depending on connectionrequirements.•Always •GPRS mode continuously active.46(1) Depending on network availability.8.10.4 DictionaryYour phone has a dictionary for words typed which are predicted and areautomatically called if you choose the Predictive Mode (T9). When youconsult your dictionary, you can add, modify or erase words by using the“Options” softkey.8.10.5 Input method (1)Please see chapter “Latin input mode”, page 67. In addition to the specificcharacters table for Cyrillic, Chinese, other data input modes are alsoavailable in your cellphone. This feature allows you to write shortmessages and add names with special characters to your directory.8.10.6 SecurityActivate PIN •The SIM card protection code is requested eachtime as the phone is powered on if this code isactivated.Change PIN •Change PIN code.Change PIN2 •A protection code for certain SIM card features(Billing/Cost/FDN, etc.) will be requested if youattempt to access it, if the code is activated. Selectto update it with a new one (between 4 and 8digits).Activate phone •It is requested each time as the phone is powered code on if this code is activated.Change phone •Change phone password, the default password is code 1234.45(1) Depending on the language.607_UM_USA_30-12-08 30/12/08 12:29 Page 45
9.4 Converter9.4.1 UnitYou can use the Weight and Length conversion by selecting the unit youwish to convert via , then press to input the digits. Finally confirmwith key or left softkey.9.4.2 CurrencyThe currency converter allows you to:•Convert a currency directly into euros and vice versa (1).•Convert between international currencies, both currencies must beselected by keys. You are requested to input the appropriateexchange rate.9.5 Memory statusIt will indicate how much space is used and how much is currently free onyour phone and memory card (if any).9.5.1 Phone View available memory space.Your phone’s memory is shared among several functions: directory,scheduler, messages, voice messages, images, melodies, games, applicationsand video clips.48(1) For the former European national currencies, the currency converteruses the final Euro conversion rates set on 31/12/1998, which areused in accordance with official conversion rules.479Tools ................................9.1 OrganizerOnce you enter this menu from “Tools”, there is a monthly-view calendarfor you to keep track of important meetings, appointments, etc. Days withevents entered will be marked in color.Available options:Create •Create an appointment.View •See all the created appointments.appointmentsJump to date •Input the required date and it will be immediatelyhighlighted.9.2 AlarmYour cellphone has a built-in alarm clock with a snooze feature.You canset up to five separate alarms and choose whether or not the alarm shouldrepeat.Repeat •You may select Once (default)/Every day/Days.Snooze •The alarm will repeat at regular intervals.9.3 CalculatorYou can use it to perform basic calculations. Hold down the key toget the decimal point. Confirm with the key or the left softkey.607_UM_USA_30-12-08 30/12/08 12:29 Page 47
10 My shortcuts ................Access the shortcuts already programmed.To program new shortcuts: select “My shortcuts” if you want to createa quick access to a function, Directory, or WAP Bookmarks, etc.509.5.2 Memory card (MicroSD card)View the memory available on your MicroSD card.You are advised to save large files (like videos, songs,…) on yourMicroSD card. File names with up to 35 characters will besupported.9.6 Voice memoThis feature enables you to record a call by selecting “Voice memo”while communicating. To record a sound, select “Voice memo”, then“New record”.49607_UM_USA_30-12-08 30/12/08 12:29 Page 49
11.5.3 Push message settingsEnable or disable receiving service message from WAP.11.5.4 Clear cacheEmpty the phone’s cache memory.11.5.5 Clear cookiesClear cookies from website.11.5.6 Trusted certif.Certificates of trusted sites.5211WAP ..............................11.1 HomepageLaunch the WAP browser with the homepage of the default profile.11.2 BookmarksAccess your favorite sites.11.3 Recent pagesPages which you recently browsed.11.4 Go to URLEnter the URL of WAP site.11.5 Profiles11.5.1 Edit profileEdit existing profile or create new profile.11.5.2 Browser optionsSet the value for timeout and auto loading of image.51607_UM_USA_30-12-08 30/12/08 12:29 Page 51
12.2 My imagesYou can select an image or a photo as main screen or the ON/OFF screen.You may also change it, send it by MMS or assign it to a contact in thedirectory.The images will be displayed in alphabetical order.12.3 My videosThe "My videos" album contains all video clips embedded anddownloaded in phone or memory card.In My audio, My images and My videos: only files transferred viaPC suite will be saved in the pre-defined folder and recognized bythe music player. However, the files copied to other directoriesare still accessible in “Media album\Memory card”.12.4 My creationsThis feature stores all the photos and videos captured by your cellphone.12.5 Unknown filesStore files of unsupported format.Thumbnails are displayed for preview. In addition, you can use “Mark”function, to select multiple files.5412 Media album ................You will have access to all audio and visual files stored in phone ormemory card in Media Album.12.1 My audioChoose an audio for the ON/OFF screen, for an incoming call, a messagealert, power on/off ringtone or an alarm and scheduler.The “My audio” album contains the following folders (1):- Music: full track music.- Melodies: melodies that can be set as ringtone.- Recorded: all recorded sounds,- General: contains all audio files stored in phone or memory card.DRM: Digital Rights Management feature allows sounds andimages to be played while protecting the associated copyright.DRM counter-based files and files with expired rights will not beautomatically played when scrolling the list.53(1) The embedded folder names cannot be modified. However, in certaincases, you can modify, delete and add items included in these folders.607_UM_USA_30-12-08 30/12/08 12:29 Page 53
12.7 Managing audio, images, videos and creationsAccording to the item chosen, you can access some of the functionsbelow:View •View the selected image. If you want to view all ofthe pictures in your folder in a slideshow hold downon the current picture.Play •Play the selected video.Send (1) •Send the audio/image/video.Delete •Delete the audio/image/video selected (Notapplicable for embedded items).Set as •- Image->main screen, screen saver, switch ON/OFF,assign it to a contact.- Sound->ringtone, message beep, switch ON/OFF,assign it to a contact.- Video->Screen saver, switch ON/OFF or assign itto a contact.Modify •Modify an image (2).Download •Download new items.Rename •Rename the audio/image/video.Sort •Sort the files by name, type, time and size.56(1) Files marked with cannot be sent.(2) Only applies to images that can be cleared but not for copyrightedfiles.12.6 Memory cardYou will have access to all files stored in memory card here.When a memory card is inserted for the first time, it will bescanned and the default folders will be created.Insert the memory card: Open the rubber cap, place the MicroSD cardwith gold edge upwards and insert it into the slot:55Remove the memory card: Open the rubber cap and gently push thememory card until unlocked. Take out your MicroSD card and close thecap.Available optionsCreate folder •Create more folders.Delete folder •Remove folders.Rename folder •Rename folder's name.Empty folder •Delete all files in one folder.Memory card •To format it or check memory status.607_UM_USA_30-12-08 30/12/08 12:29 Page 55
13 Camera & Video ..........Your cellphone is fitted with a camera for taking photos and shootingvideos that you can use in different ways:- store them in your “Media album”.- send them in a multimedia message (MMS) to a cellphone or an emailaddress.- customize your main screen (see page 42).- select them as incoming call image to a contact in your directory.- transfer them by data cable or microSD card to your computer.- modify your photos through adding frames (see page 60).13.1 AccessTo access the function from the main screen:- press the key- press the key to access the menu and select the icon.If you access the camera via the menu, you will be in Portrait mode. If youaccess it via the key, you will be in landscape mode.13.2 Camera13.2.1 Take a photo, save or deleteThe screen acts as the viewfinder. Position the object or landscape in theviewfinder and press or to take the picture and the pictures willbe automatically saved. But if you don’t want it, you may directly delete itby pressing right softkey “Delete”.58Move to phone/ •Move a file from the product memory to the memory card memory card and vice-versa.Properties •Display part of the ID3 Tag content of an MP3 file.Activate •DRM file option.Copy to phone/ •Copy a file to the phone memory or the memory memory card card.Delete •Delete the files except the embedded ones.Delete all •Delete all the files except the embedded ones.List view •View the files in the type of list.Slideshow (1) •Show the images continuously.Capture •Access “Camera & Video” function directly.Mark/Unmark •Mark/Unmark a click on a file for further operation.Mark/Unmark all •Mark/Unmark a click on all files.Delete marked •Delete all the marked files.12.8 Formats and compatibility (2)- Sounds: mp3, midi, wav, amr- Images: jpg, gif- Videos: 3gp12.9 Memory statusSee page 48.57(1) Only applies to images that can be cleared but not for copyrightedfiles.(2) Depending on product and market.607_UM_USA_30-12-08 30/12/08 12:29 Page 57
From the photo shot screen, press the “Options” softkey not only toaccess: “Image size”, “Capture mode”, “Quality”, “Timer”, “Whitebalance”,“Color mode”, “Add frame”, but also following ones:Media album •Go to the media album feature.Storage •You may choose saving location if MicroSD card isinserted.Restore default •Make all settings recover as default value.Hotkeys •List all hotkeys.13.2.3 Options available after taking the photoOnce you have taken a photo, you can Send your photo, assign it to acontact or a main screen, etc, or Delete it, Modify it (see below), oraccess your Media album.13.2.4 Modifying imagesAccess the “Media album\My creations” after taking a photo, and thenselect “Modify”.13.3 VideoYou can record unlimited length of video clip as long as the batterysustains and there is sufficient memory.We strongly advise you to change the default folder to “Memorycard” to store the photos you will take and videos you willrecord.6013.2.2 Settings in framing modeBefore taking the photo, you can adjust a number of settings by using thefollowing shortcuts:59Navigation key:: take the pictureIn portrait mode- : exposure – or +- : zoom in or outIn landscape mode- : zoom in or out- : exposure – or +Key : Quality: High/Standard/EconomyKey : White balance Key : Capture mode1 / 3 / 5 shot / Off / MosaicKey : Hide/Unhide allicons Left softkey: OptionsKey : Scene mode:Auto/NightRight softkey: Back, returnto sub-menus previousscreenSelected options bar:Image sizePhoto qualityWhite balanceCapture modeExposureTimerScene modeKey : Color mode:color or black&whiteKey : Image size:640x480, 320x240, 128x160,120x160Key : Timer: 5 / 10 /15secs / OffKey : Add frame(only available to size128x160)607_UM_USA_30-12-08 30/12/08 12:29 Page 59
6213.3.2 Framing modeWhen you enter the “Video” function, your are in Framing mode. Use thecellphone screen as a viewfinder and press the “Options” softkey forWhite balance settings, to activate or deactivate the sound, to choose thecolor, to access the “Media album” or the “Camera”, and to change thedefault folder.13.3.3 Recording modeOnce you have chosen your settings, you can launch the recording of yourvideo-clip by pressing the or key.If you receive a call in recording mode, video recording will bestopped and pop up to inquiry whether to save it.13.3.4 Playing modeIn the list of "My creations", press "Options" to Play the video andchoose List View (from thumbnail view), Send, assign it (Set as) to acontact or to the main screen.Press keys to adjust its playing speed.Press key to shift between portrait and landscape mode.13.3.1 Video setting while in framing mode61Key : Record audio on/offKey : Color mode:Normal, Grayscale, Sepia,Sepia green, Sepia blue, etc.Key : Recordduration: 15 sec, 30 sec, 60sec and No limit- : Exposure correction- : Zoom in/outKey : White balance:Auto, Daylight,Tungsten,Fluorescent, Cloudy andIncandescence607_UM_USA_30-12-08 30/12/08 12:29 Page 61
14.2 SettingsAccess by pressing the right navigation key for following options:Play mode •Normal, Repeat current, Repeat all, Shuffle andRepeat shuffle. You may also customize it simply bypressing the key during playing music.Equalizer •Different music styles preset in the phone.You mayalso customize it simply by pressing the keyduring playing music.In playing screen, press key to shift between play in speaker.Color •Change the skin of your Music Player.14.3 Playing with lyricsLyrics can be displayed in synchronization with the music. You needseparate .Irc file with the same name of music file.6414 Music ............................Access this feature from the main menu by selecting “Music” or directlyby holding down the key. You will have full flexibility of managingmusic both on your cellphone and memory card.14.1 Music (1)You can have access to your music files through one of the following:Playlist •List created either on your PC or the cellphone.Album/Artist/ •Music files are categorized by Album, Artist or Genre Genre based on information stored in the tags.Those missing such information will be classified as“Unknown files”.All songs •Contains all songs both on phone memory andmemory card.Recently played •Contains 12 recently played songs.My star list •You can simply add your favorite songs to "My starlist" by holding down during playing music (max100).Update songs •Update the information of songs saved in memorycard.63(1) Only music files in mp3 format will be visible in Music Player.607_UM_USA_30-12-08 30/12/08 12:29 Page 63
16 Making the most of your cellphone ............................16.1 PC suiteA CD-ROM of PC suite is provided in your phone's box.You can downloadsoftware upgrades for free from the website.The PC suite includes:- Backup/restore•You can backup the important data in your cellphone and restorethem when needed.- GPRS Modem•Use your cellphone to connect PC to the internet.- Multimedia Personalization•Customize your cellphone with images, animations, videos andmelodies.- Music management•Create and transfer playlists with music files and provide lyrics editing.- Messaging•You can compose SMS/MMS easily on your PC and transfer them tophone.Supported Operating Systems- Windows 2000/XP6615 Games ............................Your phone includes 2 games:- UFO- Chicken65607_UM_USA_30-12-08 30/12/08 12:29 Page 65
Predictive T9 modeThis mode speeds up the writing of your text.Write the word by pressing a key between and . Press the keyonce and the word will be modified each time you press a key.As you goon, the word will keep changing.Example: For “Tomorrow”, press on the following keys:, , = Too -> -> tomorrow68Write messageOptions BackWrite messageOptions Back17 Latin input mode/ character table (1) ................To write messages, there are two writing methods:•Normal •Predictive with the T9 modeNormalThis mode allows you to type a text by choosing a letter or a sequence ofcharacters associated with a key. Press the key several times until thedesired letter is highlighted.When you release the key the highlighted character is inserted into thetext.67Write messageOptions Back(1) For specific languages as Chinese, please see specific input leaflets.607_UM_USA_30-12-08 30/12/08 12:29 Page 67
This characters table is generic. Not all available characters are displayed.The available letters may vary according to languages.Symbol tableHold down the key to display the symbols table; the cursor ispositioned in the center. Use the navigation key to move it and the key to select.70Symbols table Key Latin uppercase Latin lower caseSelect Back69Key - Long keypress: insert 1Key - Short keypress:Access thelanguage list- Long keypress: Enter zeroKey - Short keypress:Valid thedisplayed word inpredictive mode and/orinsert a space Navigation key:- : RIGHT/LEFT:Validate the word- : UP: Previous word inthe dictionary- : DOWN: Next wordin the dictionaryKeypad- Short keypress: alphainput (a, b) - Long keypress: numericinput (1, 2, 3)Key - Short keypress: switch thecurrent mode into:Ab -> AB -> ab - Switch from T9 predictivemode to Normal mode- Long keypress: access thesymbol table607_UM_USA_30-12-08 30/12/08 12:29 Page 69
3) improper maintenance of sources of energy, and of the overall electric installation,4) accidents or consequences of theft of the vehicle in which the cellphone is transported,acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather,5) connecting to or integrating into the phone any equipment not supplied or notrecommended by TCT Mobile Limited or its affiliates, without their express writtenconsent for such,6) any servicing, modification or repair performed by individuals not authorized by TCTMobile Limited or its affiliates, the vendor or the approved maintenance center,7) use of the cellphone and/or its accessory for a purpose other than that for which it wasdesigned,8) normal wear,9) malfunctions caused by external causes (e.g., radio interference from other equipment,power voltage fluctuations),10) modifications made to the equipment even if required by changes in regulations and/ormodification of network parameters,11) faulty connections resulting from unsatisfactory radio transmission or caused by theabsence of radio relay coverage.12) Equipment on which markings or serial numbers have been removed or altered, andhandsets on which labels have been removed or deteriorated shall be excluded fromthe warranty.In accordance with the applicable law, your product is warranted against hidden defects(defects inherent in the design, manufacture, etc.).There are no express warranties, whether written or oral, other than this printed limitedwarranty, express or implied, of any nature whatsoever.In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequentialdamages of any nature whatsoever,including but not limited to trading loss, commercial loss,to the full extent those damages can be disclaimed by law. Some countries/states do notallow the exclusion or limitation of incidental or consequential damages, or limitation of theduration of implied warranties, so the preceding limitations or exclusions may not apply toyou.7218Telephone warranty............Congratulations on choosing this cellphone - we hope that you will be completely satisfiedwith it.Your phone is guaranteed against any deviation from technical specifications for a period oftwelve (12) months from the date specified on your original invoice, subject to any otherspecific provisions (1).The warranty terms defined in the manual also apply to the battery and accessories soldwith the phone but for a period of six (6) months (2) from the date of purchase shown onyour original invoice.Under the terms of this warranty, you must immediately inform your vendor (or any repaircenter approved by TCT Mobile Limited or its affiliates, which are listed on our websitehttp://www.alcatel-mobilephones.com). For warranty claims, submit a copy of your salesreceipt to your local repair center. The vendor or repair center will decide whether toreplace or repair, as appropriate, all or any part of the cellphone or accessory found to bedefective; this warranty covers the cost of parts and labor but excludes any other costs.Repair or replacement may be carried out using reconditioned components offeringequivalent functionality.Servicing under the terms of this warranty, especially repair, modification or replacement ofproducts, shall be entitled to a ONE (1) month warranty unless there are statutoryprovisions to the contrary.This warranty shall not apply to damage or defects to your cellphone and/or accessorycaused by:1) not following the instructions for use or installation,2) not being compliant with technical and safety standards applicable in the geographicalarea where the equipment is used,71(1) The mandatory warranty period may vary if overriding statutoryprovisions are applicable in your jurisdiction.(2) The life of a rechargeable cellphone battery in terms of conversationtime, standby time, and total service life, will depend on the conditionsof use and network configuration. Batteries being consideredexpendable supplies, the specifications state that you should obtainoptimal performance for your cellphone during the first six monthsafter purchase and for approximately 200 more recharges.607_UM_USA_30-12-08 30/12/08 12:29 Page 71
20Troubleshooting ..................Before contacting your retailer or service center, it is recommended youtry the following steps below:•You are advised to switch off the cellphone from time to time to optimize itsperformance.•You are advised to fully charge ( ) the battery for optimal operation.•Avoid storing large amounts of data in your cellphone as this may affect theperformance of your cellphone.My cellphone will not switch on•Press until the screen comes on•Check the battery charge level•Check the battery contacts, remove and reinstall your battery, then turn yourcellphone back onMy screen is difficult to read•Clean your screen•Use your cellphone in accordance with the recommended conditions of useMy cellphone turns off by itself•Check that your keypad is locked when you are not using your cellphone•Check the battery charge levelMy cellphone has a low level of autonomy•Be sure your phone has been charged completely (minimum 3 hours)•After a partial charge, the battery level indicator may not be exact.Wait for at least20 minutes after removing the charger to obtain an exact indication7419Accessories (1) ......................The latest generation of Alcatel GSM cellphones offer a built-in handsfreefeature that allows you to use the cellphone from a distance, placed on atable for example. For those who prefer to keep their conversationsconfidential, an earpiece is also available known as the headset.73(1) Pictures for reference only.Only use your telephone with Alcatel batteries, chargers andaccessories compatible with your model.BatteryStereo headsetStandard charger 607_UM_USA_30-12-08 30/12/08 12:30 Page 73
Unable to receive incoming calls•Make sure your cellphone is switched on and connected to a network (check foroverloaded or unavailable network)•Check your subscription status with your operator (credit, SIM card valid, etc.)•Make sure you have not forwarded incoming calls (see page 30)•Make sure that you have not barred certain callsThe caller’s name does not appear when a call is received•Check that you have subscribed to this service with your operator•Your caller has concealed his/her numberThe sound quality of the calls is not optimal•You can adjust the volume during a call by means of the key•Check the signal strength indicator icon I am unable to use the features described in the manual•Check with your operator to make sure that your subscription includes thisservice•Make sure this feature does not require an Alcatel accessoryWhen I select a number from my directory, the number is not dialed•Make sure that you have correctly recorded the number in your file•Make sure that you have selected the country prefix when calling a foreign countryI am unable to create a file in my directory•Make sure that your SIM card directory is not full; delete some files or save the filesin the product directory (i.e. your professional or personal directories)•Check the “Call barring” option for “Incoming calls” to be sure that the“Except SIM directory” feature is not activatedMy callers are unable to leave messages on my voicemail•Contact your network operator to check service availability76My cellphone will not charge properly•Make sure that your battery is not completely discharged; the battery chargeindicator can take several minutes and may be accompanied by a quiet whistlingsound•Make sure charging is carried out under normal conditions (0°C +40°C)•Make sure your battery is inserted. It must be inserted beforeplugging in thecharger•Make sure you are using an Alcatel battery and charger•When abroad, check that the electrical current is compatibleMy cellphone will not connect to a network•Try connecting in another location•Verify the network coverage with your operator•Check with your operator that your SIM card is valid•Try selecting the available network(s) manually (see page 46)•Try connecting at a later time if the network is overloadedSIM card error•Make sure the SIM card has been correctly inserted (see page 17)•Verify with your operator that your SIM card is 3V compatible; the old 5V SIMcards cannot be used•Make sure the chip on your SIM card is not damaged or scratchedUnable to make outgoing calls•Make sure you have dialed a valid number and press the key•For international calls, check the country and area codes•Make sure your cellphone is connected to a network, and that the network is notoverloaded or unavailable•Check your subscription status with your operator (credit, SIM card valid, etc.)•Make sure you have not barred outgoing calls (see page 30)75607_UM_USA_30-12-08 30/12/08 12:30 Page 75
ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited.All rights reserved © Copyright 2008 TCT Mobile Limited.TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.I cannot access my voicemail•Make sure your operator’s voicemail number is correctly entered in “MyNumbers”•Try later if the network is busyI am unable to send and receive messages MMS,Vox MMS•Check available memory as it may be full•Contact your network operator to check service availability and check MMSparameters (see page 38)•Verify the server center number or your MMS profile with your operator•The server center may be busy; try again laterThe icon is displayed on my standby screen•You have saved too many short messages on your SIM card; delete some of themor archive them in the product memoryThe << - >> icon is displayed•You are outside of the network coverage areaI have already entered 3 incorrect PIN codes•Contact your network operator to obtain the PUK code (Personal UnblockingKey)I am unable to connect my cellphone to my computer•Install PC Suite software from CD-ROM provided with phone•Use “Install the connection” and perform the installation•Check that your computer meets the requirements for Alcatel’s PC SuiteinstallationI am unable to download new files•Check phones memory to be sure it's not full•Delete some files•Select the MicroSD Card to store the files you downloaded•Check your subscription status with your operator77English - CJA30D3ALAAA607_UM_USA_30-12-08 30/12/08 12:30 Page 77

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