Spotwave Wireless ZEN0001 Up-Link Booster User Manual ZEN

Spotwave Wireless Ltd. Up-Link Booster ZEN

ZEN User Manual

ZEN 1900 User’s GuideIn This GuideIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Choosing a location for the Network Access Unit . . . . . . . . . . . . . . 3Mounting the Network Access Unit . . . . . . . . . . . . . . . . . . . . . . . . 10Mounting the Coverage Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Trouble-Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15ZEN System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19FCC, Health, and Authorization for Use . . . . . . . . . . . . . . . . . . . . . 21
Technical SupportZEN® serial numbers must be available to authorize technical support and/orto establish a return authorization for defective units. The serial numbers arelocated on the back of the Coverage Unit and the Network Access Unit, aswell as on the box in which they were delivered. Additional support informationmay be obtained by accessing the Spotwave Wireless Inc. website atwww.spotwave.com. To contact support by telephone, call your localSpotwave vendor; or if you are unable to reach your vendor, contact SpotwaveWireless at 866-704-9750.Important Safety InformationWarning! For your safety, beware of power lines andensure appropriate safety measures are maintained at alltimes during the installation of the ZEN equipment. Ifequipment not shipped with the ZEN system is to beused during installation or mounting, follow all equipmentmanufacturer’s instructions in proper use to ensure injuryis avoided.The Network Access Unit and Coverage Unit of the ZEN system are low powertransmitters. As with a cell phone antenna, avoid unneccessary contact withthe front of the units when they units are operating. Mount the units in alocation where people will not approach within 1 foot of the front of theNetwork Access Unit or the Coverage Unit.Warning! For your safety, do not connect or disconnectthe RF coaxial cable from the Network Access Unit orCoverage Unit while the power is connected to theCoverage Unit. Power to the Network Access Unit issupplied from the Coverage Unit through the coaxialcable. Connecting or disconnecting the coaxial cablewhile the system is powered may result in electric shock ordamage to the equipment.
1IntroductionCongratulations! You have purchased one of the finest personal wireless coverage systems available onthe market. The content of this manual complements the Spotwave® ZEN Quick Install Guide andprovides specific details that may be referred to if necessary during installation of a ZEN coverage system. No Special Knowledge Or Equipment NeededInstallation of your ZEN system does not require any specialized technical knowledge. The system can beinstalled by any person(s) with the ability to use a screwdriver, and in some situations may require the use ofa ladder, drill, and additional related tools.ZEN System at a GlanceThe purpose of the ZEN system is to enable personal wireless communications in specific locations withina wireless service area where cell phones do not work, or work poorly, for example inside a basement, orat the cell boundary. The ZEN system receives signals from one or more wireless base stations and relays the signal to areaswhere cell phones do not work or work poorly due to obstructions or the remoteness of the location.The basic ZEN intelligent coverage system is comprised of a Network Access Unit, a Coverage Unit and apower supply. The Network Access Unit is the outward facing part of the system that communicates withthe base station or cell tower. The Network Access Unit is connected (via coaxial cable) to the CoverageUnit which provides wireless coverage to indoor areas.NetworkAccessUnitCoverageUnit
INTRODUCTION2Network Access UnitThe Network Access Unit has aF-type coaxial port and a statusLED on the bottom.Coverage UnitThe Coverage Unithas a F-type coaxialport, a poweradapter port and astatus LED.ZEN ConfigurationThe basic ZEN system configuration is one Network Access Unit connected with a coaxial cable to aCoverage Unit which is connected to an AC adapter that supplies power to both units.StatusLEDRFportPowerLEDCoverage UnitcoverCoverage UnitNetwork Access Unit
3InstallationZEN is a simple-to-install system that includes everything you need. The basic steps for installing yoursystem are to first locate the best signal within 35 feet of the area requiring coverage and then mountingthe Network Access Unit and Coverage Unit.Before you beginThe following are general considerations and preparations that should be looked at before installing theZEN coverage system.Signal StrengthThe ZEN system brings signals from an area ofadequate coverage to an area with poor or non-existent coverage. It is the Network Access Unit whichcaptures a good signal, and the Coverage Unit thatprovides the signal to the area with poor cell phonecoverage. The Network Access Unit can be mountedinside or outside, as long as it is in an area where yourcell phone works.Generally, the better your cell phone works at thelocation the Network Access Unit is to be mounted,the better the system will perform.Network Access Unit Location and HeightLocating the Network Access Unit on an exterior wall and as high as possible will usually provide better performance.Locate the NetworkAccess Unit whereyour mobile phoneworks best
INSTALLATION4Coverage Unit proximity to mobile phoneTo maintain system integrity, theCoverage Unit will temporarily go into“Mute mode” if a mobile phone is closerthan 2 feet. To avoid the ZEN systemtemporarily going mute, locate theCoverage Unit at least 2 feet away fromwhere mobile phones are used. Avoid obstructionsGeneral placement of the Network Access Unit and CoverageUnit must be in unobstructed areas.For example, the Coverage Unit should not be placed on a wallbehind any type of furniture (behind items such as metal filingcabinets would be a particularly poor location). Similarly, theNetwork Access Unit should not be directly facing any type ofmetal structures.Proximity to power sourceThe Coverage Unit must be located within 6 feet (2 meters) of a power source.
INSTALLATION5Distance between Network Access Unit and Coverage UnitAlthough you should separate the Network Access Unit and Coverage Unit as much as possible (theminimum distance between the two units is 15 feet) you are limited by the length of coaxial cable that canbe used.The ZEN system ships with 35feet (10 meters) of coaxial cable,but up to 50 ft of coaxial shieldedCATV coaxial cable can be used.If the distance between the twounits is less than 15 feet orcoaxial cable longer than 50 ft isused, the coverage performancewill be reduced.Orientation of Network Access Unit relative to Coverage UnitIf possible face the Network Access Unit andCoverage Unit in opposite directions, andback to back while maintaining maximumseparation. While not a requirement, someinstallations will perform better if the units arepositioned in this manner. This is generallyless important for an outside mountedNetwork Access Unit than one mountedinside.Barrier between Network Access Unit and Coverage UnitThe greater the physical obstruction between the Network Access Unit and Coverage Unit, the better theperformance. Dense obstructions such as brick, concrete or metal walls are better than wooden orplaster walls.Warning! For your safety, do not connect or disconnect the RF coaxial cable from the Network Access Unit or Coverage Unit while the power is connected to the Coverage Unit. Power to the Network Access Unit is supplied from the Coverage Unit through the coaxial cable. Connecting or disconnecting the coaxial cable while the system is powered may result in electric shock or damage to the equipment.
INSTALLATION6Packing ListThe ZEN system ships with the following components:Network Access Unit - this is the outward facing part of the system. Coverage Unit - this is the indoor part of the system. Power Adapter - to be plugged into an electrical outlet and connected to the Coverage Unit.Quick Installation Guide and User’s GuideMounting Kit for the Network Access and Coverage Units which includes:screws (6)drywall anchors (4)concrete screws (2)brackets (2)90º F connector & wrenchshelf stand (for Coverage Unit) Coverage UnitNetwork Access UnitPowerSupplyInstallGuideCover forCoverage UnitCable
INSTALLATION7Choosing a location for the Network Access Unit The Network Access Unit is the outward facing unit. It is the unit that picks up the signal from andcommunicates with the service providers base station network.Positioning the Network Access UnitThe following outlines the procedure for locating a Network Access Unit.1. Use your mobile phone to identify the inside location with the strongest received signal (usually near an outside facing wall). If no adequate signal is available indoors then it may be necessary to try an outside location (such as an outside roof or external wall) where a stronger signal is received.2. Position the Network Access Unit (but do not physically mount it) in the location that showed the strongest signal.While not a requirement, it is highly recommended that the Network Access Unit be installed 3 to 4 feet away from the glass when facing a tinted window13. Position the Coverage Unit (but do not physically mount it) in the area that requires coverage. The Coverage Unit must also be located at least 15 feet (5 meters) away from the Network Access Unit.4. Use your mobile phone to note the signal level (number of bars) at the Coverage Unit.1. Tinted windows may contain metallic particles which can degrade the signal more than the adjacent exterior wall. Identify thelocation with thestrongest signal
INSTALLATION85. Connect the Coverage Unit to the Network Access Unit with the provided coaxial cable.Note: To avoid potential signal loss, ensure there are no sharp bends or kinks in the cable. The minimum bend radius of the supplied coax cable is 1½ inches. Exceeding this limit may result in signal loss or cable damage that will impact system performance.6. Connect the power supply to the Coverage Unit, and then plug the adapter into an AC outlet.Note: Use only the power supply provided with the ZEN system. Connecting a power supply from another Spotwave system may damage the unit and cause it to fail.
INSTALLATION97. Verify that the ZEN system is working by measuring the signal level (number of bars) near the Coverage Unit and comparing it to that measured before the system was turned on in step 4. Note: Your mobile phone must be at least 2 feet away from the Coverage Unit for the ZEN system to work properly. The system will temporarily go into mute mode if a mobile phone is brought within 2 feet of the Coverage Unit.If there is no improvement in coverage, try pointing the Network Access Unit in a different direction (away from the Coverage Unit). You may have to try several different directions before seeing improved coverage.8. Proceed to Mounting the Network Access Unit in the location and direction that showed the best coverage.Positioning the Network Access Unit OutdoorsIt may not be possible to install the Network Access Unit indoors when installing the ZEN solution inremote areas. If you are installing the Network Access Unit outdoors in a remote area, then an effortshould be made to mount the unit as high as possible.Warning! Failure to properly ground an outdoor mounted Network Access Unit will leave the unit and building vulnerable to damage from lightning strikes. Check local building and electrical code requirements and comply with both local and national regulations.
INSTALLATION10Mounting the Network Access UnitMount the Network Access Unit only after the optimal location for the unit has been determined (see“Choosing a location for the Network Access Unit”). The ZEN system ships with basic hardware formounting the Network Access Unit to an inside or outside wall.Flush mounting the Network Access Unit to an inside wallTo mount the Network Access Unit flush to an inside wall.1. Fasten two screws to the wall, 5½ inches vertically apart.Leave approximately a ¼ inch gap between the head of the screws and the wall.2. Align the Network Access Unit’s two keyholes over the screws and slide the unit down until it snaps into place.For easy drywall installation, you can locate wherethe drywall anchors need to be placed by pressingthe Network Access Unit against the drywall. Tinymarks will be left in the wall and the screws ordrywall anchors should be installed between thesemarks.
INSTALLATION11Flush mounting the Network Access Unit to an outside wallTo mount the Network Access Unit flush to an outside wall1. Fasten the angle bracket to the side of the Network Access Unit using the two provided screws.2. Back-off the side screws to the point where the bracket can easily slide off the unit through the keyholes of the bracket.3. Slide the angle bracket off the Network Access Unit.4. Mount the bracket to the wall using the appropriate screws.If mounting to cement or concrete, first use the bracket as a template to mark and drill the holes for the concrete screws.5. Slide the Network Access Unit back into the keyhole slots on the bracket and tighten the two screws
INSTALLATION12Edge Mounting the Network Access Unit (indoor or outdoor)The Network Access Unit can beedge mounted to the inside of awindow frame or to a wall when theunit needs to be aimed to receive astronger signal.To edge mount the Network Access Unit1. Mount the edge bracket to the wall through the keyholes.If mounting to cement or concrete, first use the bracket as a template to mark and drill the holes for the concrete screws.2. Back-off the screws to the point where the edge bracket can just slide off the wall and then remove the bracket from the wall.3. Fasten the edge bracket the Network Access Unit.4. Align the Network Access Unit/Bracket assembly keyholes over the two wall screws and slide down into place.
INSTALLATION13Mounting the Coverage UnitThe Coverage Unit can be mounted to a wall or placed on a desk or shelf using the included cradle. If itmakes cable routing easier, you can also mount the Coverage Unit upside down with the cablesextending downward. Mount the Coverage Unit only after the optimal location for the Network Access Unit has been determinedand the Network Access Unit has been mounted.To mount the Coverage Unit on a wall1. Find a suitable location to place the unit that will provide good signal coverage, not blocked by any obstructions and at least 2 feet away from where a mobile phone will be used.2. Fasten two screws to the wall, 3¼ inches vertically apart.Leave approximately a ¼ inch gap between the head of the screws and the wall.3. Align the Coverage Unit’s two keyholes over the screws and slide the unit down until it snaps into place.4. Fit the cover onto the Coverage Unit.To place the Coverage Unit on a desk or shelf1. Find a suitable location to place the unit that will provide good signal coverage, not on a metal surface, not blocked by any obstructions and at least 2 feet away from where a mobile phone will be used.2. Disconnect the coax cable from the Coverage Unit.3. Connect the 90º F-connector to the Coverage Unit and connect the coax cable to the F-connector.4. Turn the Coverage Unit upside down and align the two keyholes over the pins on the stand.5. Slide the unit down until it snaps into place.6. Fit the cover onto the Coverage Unit.
INSTALLATION14
15Trouble-Shooting1. Status: The system is not providing any coverage and the LED on the bottom of the Network Access Unit is flashing red.A flashing red LED indicates that the system is in mute mode, which can be caused by either a cell phone or the Network Access Unit being too close to the Coverage Unit. Action: If possible, move the Coverage Unit farther away from the Network Access Unit and ensure that your cell phone is not closer than 2 feet from the Coverage Unit.2. Status: The system is not providing any coverage and the LED on the bottom of the Network Access Unit is solid red.A solid red LED indicates a hardware fault condition.Action: The ZEN system should be returned to the point of sale for exchange.3. Status: The LED on the Network Access Unit is not illuminating.Action: Ensure the following:The cable from the Network Access Unit is properly connected to the Coverage Unit.The power supply is connected to the Coverage Unit.The power supply is plugged into an electrical outlet.If the LED is still not illuminating, then return the ZEN system to the point of sale for exchange.4. Status: My phone does not work around the location I would like to install the Network Access Unit.Action: Try positioning the Network Access Unit outside as high as possible.5. Status: The Network Access Unit and Coverage Unit are installed properly, but your cell phone works poorly in the area that should be covered.Action: There are three factors that may be affecting coverage as described below:Visually inspect the area around the Coverage Unit. Ensure that there are not any large metallic objects directly between the Coverage Unit and the area where cell phone coverage is not adequate. Remount the Coverage Unit so that it is out in the open. If the signal the Network Access Unit is receiving is very weak (although still strong enough to allow operation), the area around the Coverage Unit within which a cell phone can function will be relatively small. An effort can be made to improve system performance by raising or otherwise repositioning the Network Access Unit in an effort to obtain a stronger signal.check with your vendor that your ZEN product is compatible with your cell phone service.6. Status: The coverage area around the Coverage Unit shrinks after a long period of reliable operation.Action: This is most likely due to man made environmental influences such as a large building being erected somewhere in between the Network Access Unit and the location the Network Access Unit is receiving a signal from. Repeating the install procedure with the Network Access Unit in its current position may improve system performance (i.e. re-aligning and mounting it in the direction that provides greater signal strength). If this does not help, the Network Access Unit may have to be physically repositioned at a different location; going through the install procedure starting at Choosing a location for the Network Access Unit on page 7, is necessary at this point.
TROUBLE-SHOOTING16
17ZEN System SpecificationsNote: Spotwave has the right to change specifications without notice.Coverage Unit indicatorsThe Coverage Unit has one blue LED powerindicator on the front of the unit.Network Access Unit indicatorsThe Network Access Unit has one mult-color LED statusindicator on the bottom of the unit. The meaning of eachstatus LED color is listed in the table below.LED powerindicatorLED Color StatusOff No power or in mute mode. Mute mode can occur when a mobile phone or the Coverage Unit is too close to the Network Access unit. Product is not providing any coverageBlue Power on, no faults.BlueflashingPower on and system is functioning, but with reduced coverage due to poor isola-tion between the Network Access Unit and the Coverage Unit.Red Hardware fault condition. System needs to be replaced.RedflashingMute mode, (could indicate that a mobile phone or the Coverage Unit is too close to the Network Access unit). Product is not providing any coverage.LED statusindicator
ZEN SYSTEM SPECIFICATIONS18ArchitecturePhysicalInstallationDiagnosticsFrequency Bands PCS Uplink: 1850-1910 MHz Downlink: 1930-1990 MHzFormats Supported GSM / GPRS / EDGE / UMTS & IS-95 / CDMA / 1XRTT / 1XEVDOTypical Coverage Area 2,500 sq. ft (230 m2)System Gain(fully adaptive, includes antenna)Uplink: 0 to +70 dB maximumDownlink: 0 to +70 dB maximumSystem Stability Margin > 10 dBDownlink Operating Range -85 to - 45 dBmMaximum Input Level(receive isotropic power)Uplink: -10 dBm maximumDownlink: -45 dBm maximumOutput Level -EIRP(fully adaptive)Uplink: +30 dBm maximum (composite)Downlink: 0 dBm maximum (composite)Third Order Intercept(EIRP, radiated)PCS Uplink: +50 dBm Downlink: +27 dBmPower Consumption 20 WNetwork Access Unit COVERAGE UNITOperating Temperature-40° to 131 F° (-40° to +55° C) 32° to +104° F(0° to +40° C)Size 7 x 10 x 2.5 in. 2.75 x 6 x 1.25 in.Weight 5 lbs. 0.5 lb.RF Connectors Type F: Coverage Port (weatherproof) Type F: Network Access PortRF Cable Supports up to 60 ft RG-6 cable between Network Access & Coverage UnitsPower Supply Universal power adapter (90 - 260 VAC, 47 -63 Hz)Installation Time Less than one hour typicalNetwork Access (outward facing) Unit AlignmentNo prior knowledge of base station location required.Customer’s mobile phone is used to find strongest signal.Test Equipment None required.No RF knowledge required for installation.User Controls None, setup and operation is fully automatic.User Interface Built-in power LED on Coverage UnitBuilt-in system status LED on Network Access Unit
LIMITED WARRANTY AND LIMITATION OF LIABILITY:19LIMITED WARRANTY AND LIMITATION OF LIABILITY:1. What is Covered and for How Long? Spotwave Wireless Inc. ("Spotwave") warrants to the original Purchaser that the Spotwave ZEN System (the "System") is free from defects in material and workmanship under normal use and service for a period of 12 months from the date of shipment from Spotwave (the "Limited Warranty Period").2. What is not covered? This Limited Warranty is conditioned upon proper use of the System by the Purchaser. This Limited Warrantydoes not cover (and will become null and void in the event of): (a) defects or damage resulting from accident, misuse, abuse, neglect,unusual physical, electrical or electromechanical stress, modification of the System or any part thereof, or cosmetic damage; (b) removal,alteration or defacing of the serial number or other identifying marks on the System; (c) all plastic surfaces and other externally exposedcomponents that are scratched or damaged due to normal use; (d) malfunctions resulting from the use of the System in conjunction withaccessories, products or (ancillary) or peripheral equipment not provided by Spotwave; or (e) defects or damage from unauthorized orimproper testing, operation, maintenance, installation, servicing or adjustment of the System. Any repairs or replacements provided bySpotwave outside of the Limited Warranty Period (including repairs to or replacement after the end of the Warranty Period), or in excess ofthe services provided during the Limited Warranty Period, will subject to Spotwave's then prevailing rates.3. What are Spotwave's Obligations and how do you make a claim? During the Limited Warranty Period, Spotwave will repair orreplace, at Spotwave's sole option, without charge to Purchaser, any defective component of the System, provided that the System isreturned promptly upon discovery of the defect and during the Limited Warranty Period. To obtain service, Systems must be returned to anauthorized service facility in the original packaging or packaging adequate for shipping, accompanied by Purchaser's sales receipt orcomparable substitute proof of sale showing the date of purchase and the serial number of the System. A valid RMA is required prior toany return.To locate your nearest authorized service facility, call Spotwave Customer Service at 1-866-704-9750. Spotwave may, at Spotwave's soleoption, use rebuilt, reconditioned, or new parts or components when repairing any System or replace a System with a rebuilt, reconditionedor new System. Repaired Systems will be warranted for a period equal to the remainder of the original Limited Warranty Period for theoriginal System or for 90 days, whichever is longer. All replaced parts, components, boards or equipment shall become the property ofSpotwave. If Spotwave determines that any System is not covered by this Limited Warranty, Purchaser must pay the costs for all parts,shipping, and labor charges for the repair or return of such System.4. What are the Limits on Spotwave's Liability? EXCEPT FOR THE WARRANTY IN PARAGRAPH 1, THE SYSTEMS AND ANYASSOCIATED SERVICES ARE PROVIDED BY SPOTWAVE ON AS 'AS IS' BASIS AND THERE ARE NO OTHER REPRESENTATIONS,WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, ARISING BY STATUTE, OPERATION OF LAW, COURSEOF DEALING, USAGE OF TRADE OR OTHERWISE, REGARDING THEM OR ANY OTHER PRODUCT OR SERVICE PROVIDEDHEREUNDER OR IN CONNECTION HEREWITH BY SPOTWAVE. SPOTWAVE DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONSOF DURABILITY, MERCHANT ABILITY, MERCHANTABLE QUALITY, SATISFACTORY QUALITY, NON-INFRINGEMENT OR FITNESS FORA PARTICULAR PURPOSE. SPOTWAVE DOES NOT REPRESENT OR WARRANT THAT THE SYSTEMS WILL MEET ANY OR ALL OFPURCHASERS' PARTICULAR REQUIREMENTS, THAT THE SYSTEMS WILL OPERATE ERROR-FREE OR UNINTERRUPTED OR THATALL ERRORS OR DEFECTS IN THE SYSTEMS CAN BE FOUND TO BE CORRECTED. System performance is dependant upon theperformance and availability of services or technology provided by third parties and Spotwave is not responsible for service continuity andreliability, reception, or other performance related limitations associated with use of the Systems. NO AGREEMENTS VARYING OREXTENDING THE TERMS OF THIS LIMITED WARRANTY WILL BE BINDING ON SPOTWAVE UNLESS IN WRITING AND SIGNED BY ANAUTHORIZED SIGNING OFFICER OF SPOTWAVE THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THEORIGINAL PURCHASER OF THE SYSTEM. SPOTWAVE'S MAXIMUM AGGREGATE LIABILITY TO PURCHASER SHALL NOT EXCEEDTHE AMOUNTS PAID BY PURCHASER FOR THE SYSTEM GIVING RISE TO THE CLAIM. SPOTWAVE SHALL NOT BE LIABLE FOR ANYSPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, LOSS OF USE, DATA OR PROFITS, DAMAGES TOPURCHASER'S PROPERTY, OR INJURY TO PURCHASER OR OTHERS ARISING OUT OF THE USE, MISUSE OR INABILITY TO USEANY SYSTEM, WHETHER OR NOT SUCH DAMAGE ARISES OUT OF CONTRACT OR TORT (INCLUDING WITHOUT LIMITATION,NEGLIGENCE) OR CLAIMS BY A THIRD PARTY, EVEN IF SPOTWAVE HAS BEEN ADVISED OF SUCH DAMAGES OR THEY AREFORESEEABLE5. This Limited Warranty allocates risk between Purchaser and Spotwave, and the Spotwave System pricing reflects this allocation of riskand the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, dealers or representative of Spotwaveare not authorized to make modifications to this Limited Warranty, or make additional warranties binding on Spotwave. Accordingly,additional statements such as advertising or presentations, whether oral or written, do not constitute warranties by Spotwave and shouldnot be relied upon.OWNERSHIP AND RISK OF LOSS:6. Who Owns the rights in the System? The System is protected by Canadian, US and international copyright law and otherintellectual property protection laws and treaties. Purchaser acknowledges that Spotwave and its licensors are the owner of all intellectualproperty, including, without limitation, patents and copyright, relating to the System and the trademarks used in association with theSystem. Purchaser agrees that it will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile,disassemble, or other attempt to derive the source code of any software contained within the System.
LIMITED WARRANTY AND LIMITATION OF LIABILITY:207. Who bears the Risk of Loss? Risk of loss for the System passes to Purchaser upon the delivery to Purchaser or to a carrier forshipment, which ever is earlier. Title to the Systems (excluding any software) will pass upon payment in full for the Systems. Title to anysoftware shall always remain with Spotwave or its licensors. As security for payment, Purchaser grants to Spotwave a purchase moneysecurity interest in the Systems (together with any proceeds, including insurance proceeds) and agrees that a copy of this letter ofagreement or any other appropriate document may be registered as required to perfect the security interest granted. Systems may beresold by Purchaser in normal course of business, but until paid for in full, Purchaser will not pledge or otherwise encumber the Systems.Purchaser agrees to immediately report to Spotwave, any seizure or attachment of the Systems by creditors; (ii) any petition in bankruptcy,insolvency, receivership or similar proceedings filed by, or against Purchaser; or (iii) any arrangement, composition or similar agreement forthe benefit of creditors. Systems held for Purchaser by Spotwave are at Purchaser's sole risk and expense. OTHER TERMS:8. What terms govern our relationship? These terms and any software license or warranty documentation accompanying theSystems constitute the complete and exclusive statement of the terms and conditions between us regarding the Systems and cannot bealtered, amended or modified except in writing executed by Spotwave. This letter of agreement and any disputes arising hereunder shall begoverned by and interpreted in accordance with the laws of the Province of Ontario, Canada. The United Nations Convention on Contractsfor the International Sale of Goods and any legislation implementing such Convention, if otherwise applicable is expressly excluded. Anyterms and conditions of any purchase order or other instrument issued by Purchaser which are in addition to or inconsistent with the termsand conditions of this letter of agreement shall not be binding and shall not apply, even if accepted by Spotwave.MANUAL DISCLAIMERProduct specifications, pricing, packaging, technical support and information ("Specifications") and all claims, features, representations,and/or comparisons provided are correct to the best of our knowledge of the date of publication, but may contain errors or omissions andare subject to change without notice.INFORMATION IS PROVIDED BY SPOTWAVE WIRELESS INC. ON AN "AS IS" BASIS, WITHOUT ANY OTHER WARRANTIES ORCONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE,USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS OF THE INFORMATIONPROVIDED IS ASSUMED BY YOU. WE SHALL HAVE NO LIABILITY TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT,INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE ORPROFIT, LOST OR DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES, OR THEY ARE FORESEEABLE. WE ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A THIRDPARTY. OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS SHALL NOT EXCEEDFORTY DOLLARS. SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FORCONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. All product, font and companynames are trademarks or registered trademarks of their respective owners.
Regulatory Notes and StatementsFCC Declaration of ConformityThis equipment complies with CFR 47, Part 15.19 of theFCC rules. Operation of the equipment is subject to thefollowing conditions:This device may not cause harmful interference; andThis device must accept any interference received, including interference that may cause undesired operation.Information to the User for Class B Digital EquipmentThis equipment has been tested and found to comply withlimits for a Class B digital device, pursuant to part 15 of theFCC rules. These limits are designed to provide reasonableprotection against harmful interference in a residentialinstallation. This equipment generates, uses and canradiate radio frequency energy and, if not installed andused in accordance with the instructions, may causeharmful interference to radio communications. However,there is no guarantee that interference will not occur in aparticular installation.If this equipment does cause interference to radio ortelevision reception, which can be determined by turningthe equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the followingmeasures:Reorient or relocate the receiving antenna;Increase the separation between the equipment and receiver;Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;Consult the dealer or an experienced radio/TV technician for help. FCC Regulatory ComplianceThis equipment has been tested and complies with thefollowing FCC requirements:FCC Part 24, subpart E: Broadband PCS.FCC Part 15, subpart C - Intentional radiators.Industry Canada ComplianceThis equipment has been tested and complies with thefollowing requirements:RSS - 131 - Zone Enhancers for Land Mobile Service.ICES-003, Issue 4 - Interference Causing Equipment Standard - Digital ApparatusHealth and Authorization for UseZEN equipment emits radio frequency electromagneticenergy to enhance signals received by mobile devices forin-building coverage. However, the energy level of theseemissions is by far much less than the electromagneticenergy emitted by other wireless devices. Caution! To maintain compliance with the FCC's RFexposure guidelines, this equipment shall be installed andoperated with a minimum distance of 20cm between theradiator and your body. Unauthorized modification of anyhardware and attachment may violate FCC regulations.Warning! The use of shielded-type power cord is requiredin order to meet FCC emission limits and to preventinterference to nearby radio or television reception. It isessential that only the supplied power cord be used. Youare cautioned that changes or modifications not expresslyapproved by the party responsible for compliance couldvoid your authority to operate the equipment.Maximum Permissible Exposure StatementThe ZEN system is a low power repeater for in-doorcoverage. The electromagnetic radiation emitted is muchless than what is specified by FCC. The products havebeen evaluated under the FCC Bulletin Office ofEngineering Technology 65c - Evaluating Compliance withFCC Guidelines for Human Exposure to Radio FrequencyElectromagnetic Fields. This equipment is compliant to therequirements as set forth in the Code of Federal Regulation47, section 2.1091 (Radio frequency radiation exposureevaluation), section 1.1310 (Radio frequency RadiationExposure Limits). Nevertheless, this equipment shall beinstalled and operated with a minimum distance of 20cmbetween the radiator and your body. Use of this equipmentin a body-worn manner is strictly prohibited.Safety Code 6 - Industry Canada RequirementThis equipment has been evaluated for radio frequencyRadiation limits in accordance with the Safety Code 6 -Limits of Human Exposure to Radio frequencyElectromagnetic Fields in the Frequency Range from 3KHzto 300GHz. The equipment is compliant to the safety code6 requirements for the radiation limits as specified insections 2.1 and sections 2.2.Safety InformationThe CSA mark indicates that this Equipment meets theCAN/CSA C22.2 N° 60950-00 and ANSI/UL Std N°60950-00 - Safety of Information Technology Equipment.
© 2006 Spotwave Wireless Inc. All rights reserved.ZEN, Spotwave Wireless and Spotwave Wireless logo are trademarks of Spotwave Wireless Inc.Patents pending.Product and service availability subject to change without notice.Spotwave Wireless, Inc., 1 Hines Road, Suite 204, Ottawa ON K2K 3C7 Canadawww.spotwave.comPrinted in Canada 780-00042-01-01

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