Sony Group PCWAC300S 2.4 GHz DSSS/OFDM WLAN PCMCIA Card User Manual PCWA C300S

Sony Corporation 2.4 GHz DSSS/OFDM WLAN PCMCIA Card PCWA C300S

Users Manual

Operating InstructionsWireless LAN PC Card(IEEE 802.11g: 2.4 GHz/54 Mbps)PCWA-C300S4-674-967-11(1)© 2003 Sony Corporation
2WARNINGTo prevent fire or shock hazard, do notexpose the unit to rain or moisture.Owner’s RecordThe model and serial numbers are located on theback of the unit. Record the serial number in thespace provided below. Refer to them wheneveryou call upon your Sony dealer regarding thisproduct.Model No. PCWA-C300SSerial No.______________CAUTIONAny changes or modifications not expresslyapproved in this manual could void your warranty.FCC ID: AK8PCWAC300SExposure to Radio Frequency Radiation.The radiated output power of the Wireless LANPC Card is far below the FCC radio frequencyexposure limits.Nevertheless, the Wireless LAN PC Card shall beused in such a manner that the potential for humancontact during normal operation is minimized.NoteThis equipment has been tested and found tocomply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonableprotection against harmful interference in aresidential installation. This equipment generates,uses, and can radiate radio frequency energy and,if not installed and used in accordance with theinstructions, may cause harmful interference toradio or communications. However, there is noguarantee that interference will not occur in aparticular installation. If this equipment doescause harmful interference to television reception,which can be determined by turning the equipmentoff and on, the user is encouraged to try to correctthe interference by one or more of the followingmeasures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipmentand receiver.– Connect the equipment into an outlet on acircuit different from that to which the receiveris connected.– Consult the dealer or an experienced radio/TVtechnician for help.Declaration of ConformityTrade Name: SonyModel No: PCWA-C300SResponsible Party: Sony Electronics Inc.Address: 680 Kinderkamack Road,Oradell, NJ 07649 USATelephone: 201-930-6972This phone number is for FCC-related mattersonly.This device complies with part 15 of the FCCRules.Operation is subject to the following twoconditions:(1) This equipment may not cause harmfulinterference, and(2) this equipment must accept anyinterference received, including interferencethat may cause undesired operation.You are cautioned that any changes ormodifications not expressly approved in thismanual could void your authority to operate thisequipment.Safety InformationWARNING• Opening the product, for whatever reason,could lead to damages that are not covered bythe warranty.• Do not use this product on hospital premises.Doing so may cause medical devices tomalfunction.• If using the product near a pacemaker, makesure it is at least 9 inches (22 cm) away fromthe pacemaker.• Do not use this product in an aircraft, as doingso could cause the aircraft's equipment tomalfunction. Make sure you remove theequipment from the PC card slot beforecarrying your computer onto an aircraft.• Do not apply unnecessary physical strain on theproduct when it is inserted in your computer asthis could damage the product and/or yourcomputer.• This product is meant for use in the USA andCanada only.
3FCC RF ExposureInstall and connect this product by followingdescriptions in its Operating Instructions beforeusing it.This equipment generates and radiates radiofrequency energy.SAR (Specific Absorption Rate) for this devicewas measured in accordance withFCC OET Bulletin 65. Supplement C andguidelines established in IEEE C95.1-1991.In order to comply with FCC RF exposure limitsplease maintain at least 4 mm spacing between the user and the antenna of this device while it is in use.This product can only be used with desktopcomputers and laptop (notebook) computers withside mounted PCMCIA slots.This device cannot be used with other types ofhost devices, such as PDAs.Users are not permitted to make changes ormodify the system in any way.For customers in Canada• This class B digital apparatus complies withCanadian ICES-003.• Operation is subject to the following twoconditions; (1) this device may not causeinterference, and (2) this device must acceptany interference, including interference thatmay cause undesired operation of the device.• To prevent radio interference to the licensedservice, this device is intended to be operatedindoors and away from windows to providemaximum shielding. Equipment (or its transmitantenna) that is installed outdoors is subject tolicensing.• The term “IC” before the equipmentcertification number only signifies that IndustryCanada technical specifications were met.Pour les utilisateurs au Canada• Cet appareil numérique de la classe B estconforme à la norme NMB-003 du Canada.• L’utilisation de ce dispositif est autoriséeseulement aux conditions suivantes : (1) il nedoit pas produire de brouillage et (2)l'utilisateur du dispositif doit être prêt àaccepter tout brouillage radioélectrique reçu,même si ce brouillage est susceptible decompromettre le fonctionnement du dispositif.• Pour empêcher que cet appareil cause dubrouillage au service faisant l'objet d'unelicence, il doit être utilisé à l’intérieur et devraitêtre placé loin des fenêtres afin de fournir unécran de blindage maximal. Si le matériel (ouson antenne d’émission) est installé àl’extérieur, il doit faire l'objet d'une licence.• Le terme “IC” avant le muméro d’homologationne signifie seulement que les normes d’Industriedu Canada ont été respectées.About the supplied softwareTHE SUPPLIED SOFTWARE IS SUPPLIEDPURSUANT TO THE APPLICABLE END-USER LICENSE AGREEMENT.• Copyright laws prohibit reproducing thesoftware or the software manual in whole or inpart, or renting the software without thepermission of the copyright holder.• In no event will SONY be liable for anyfinancial damage or loss of profits, includingclaims made by third parties, arising out of theuse of the software supplied with this product.• In the event a problem occurs with this softwareas a result of defective manufacturing, SONYwill replace it at SONY’s option or issue arefund; however, SONY bears no otherresponsibility.• The software provided with this product cannotbe used with equipment other than that which isdesignated for use with.• Please note that, due to continued efforts toimprove quality, the software specificationsmay be changed without notice.Program © 2001, 2002, 2003 Sony Corporation,© 2000-2003 Atheros Communications, Inc., AllRights ReservedDocumentation © 2003 Sony CorporationSony, VAIO, , and aretrademarks of Sony Corporation.Microsoft and Windows are registered trademarksof Microsoft Corporation in the United States ofAmerica and/or other countries.MMX and Pentium are registered trademarks ofIntel Corporation.Ehternet is a registered trademark of Xerox Co.,Ltd.All other trademarks are trademarks of theirrespective owners.
4Table of contentsOverview ................................................ 5Capabilities..................................... 5System requirements ...................... 8Documentation and Help file................ 10Getting startedUnpacking............................................. 12Supplied software ......................... 12Installing the supplied software ............ 13Making Access Point ConnectionSettings ............................................ 20Windows Me or Windows 2000 .. 20Windows XP ................................ 24Removing the Wireless LAN PC Card andPrecautions When Inserting it.......... 28To remove the Wireless LAN PCCard .......................................... 28If your computer has two PC Cardslots ........................................... 28Wireless LAN connectionChecking the communication status ..... 29Checking the wireless signalstrength ..................................... 29Checking network information .... 29Using the Wireless Panel ...................... 30Opening the Wireless Panel ......... 30Additional informationManually installing, verifying, andremoving the supplied software ....... 31Installing the Wireless LAN PC Carddriver manually......................... 31Installing the Wireless Panelmanually ................................... 39Connecting to the Access Point withWireless Panel(Windows Me/2000) ................. 41Verifying Wireless LAN PC Carddriver installation ...................... 42Uninstalling the Wireless LAN PCCard driver ................................ 50Uninstalling the Wireless Panel ... 53Precautions ........................................... 56Specifications ....................................... 57Getting help .......................................... 57Glossary ................................................ 58Troubleshooting.................................... 60• In this manual, Microsoft® Windows® Millennium Edition is referred to as Windows Me.• In this manual, Microsoft® Windows® 2000 Professional is referred to as Windows 2000.• In this manual, Microsoft® Windows® XP Professional and Microsoft® Windows® XP Home Edition arereferred to as Windows XP.Notes• The user interface of the Sony supplied software may differ slightly from that shown in this manual.• This manual is written based on the assumption that you are familiar with basic operations of theWindows operating system. For computer operations, refer to manuals that come with your computer.
5OverviewCapabilitiesThe Wireless LAN PC Card (IEEE 802.11g: 2.4 GHz/54 Mbps) PCWA-C300S is a PC Card type wireless network card. With this card, you canbuild a wireless LAN, allowing multiple computers to communicate andexchange data without needing any physical connection. The suppliedWireless Panel software lets you easily configure the card for multiplenetworks. For example, you can store different settings required fornetworking at the office and at home, or quickly switch between AccessPoint (Infrastructure) Network connection mode and Peer to Peer (Ad-Hoc)Network connection mode. This greatly facilitates use of the card in variousenvironments and for a range of applications.z Hints•The network mode can easily be switched using the supplied Wireless Panel software.•To use the card in Access Point Network connection mode, an IEEE 802.11g or IEEE802.11b compliant Wireless LAN Access Point* (available separately) is necessary.With Windows Me or Windows 2000:*If using the separately available Wireless LAN Access Point PCWA-A320, also refer tothe documentation supplied with the unit.Peer to Peer (Ad-Hoc) Networkconnection modeAccess Point (Infrastructure) Networkconnection mode
6With Windows XP:Windows XP Service Pack 1:Available Wireless NetworksAvailable Wireless Networks
7Accessing the Internet from various points within yourhome (Access Point Network connection mode)With a separately available Access Point you can easily build a wirelessnetwork. By connecting a DSL modem, cable modem, or ISDN router tothe Access Point, you can access the Internet from the living room,bedroom, or any other convenient location in the house. Equipping multiplecomputers with a Wireless LAN PC Card also allows you to exchange filesbetween the computers via the Access Point.z HintThe illustration above gives an example of a system configuration using the Access PointNetwork connection mode. Two computers equipped with Wireless LAN PC Cardsestablish communications with the Wireless Broadband Router PCWA-AR300. TheWireless Broadband Router is connected to the ADSL modem, therefore it is possible toaccess the Internet through this wireless connection.ADSL modemetc.
8Direct communication between computers(Peer to Peer Network connection mode)The Peer to Peer Network connection mode enables computers equippedwith Wireless LAN PC Cards to communicate directly. This allows filesharing in locations where the Wireless LAN Access Point is not present.System requirementsTo use the supplied software, the following system requirements must bemet:❑Windows PC:– 128 MB RAM or more– Card Bus compliant PC Card slot– CD-ROM drive (for software installation)❑Operating system:–Microsoft® Windows® Millennium Edition–Microsoft® Windows® 2000 Professional–Microsoft® Windows® XP Home Edition–Microsoft® Windows® XP Professional❑Display:High color (16 bit color) or higher, 800 × 480 pixels or higher
9Notes•Correct operation is not assured for all computers, even if satisfying the above systemrequirements.•Correct operation in an OS upgrade environment is not assured, except for factoryprovided Windows XP upgrade packages for Sony VAIO series computers. •For Internet access via the wireless LAN, an IEEE 802.11g or IEEE 802.11b compliantWireless LAN Access Point (available separately) is necessary. •An Internet Service Provider (ISP) is required for Internet access.Precaution when using the PCWA-C300SBecause of the particular shape of the PCWA-C300S, it may not be possible to insertit into all computers.1The PCWA-C300S has an antennaprotruding up 0.4 in. (9 mm). Ifobstructions 0.6 in. (15 mm) in length ormore come in contact with it when youinsert the PCWA-C300S into the PC cardslot, you cannot fully insert the wirelessLAN PC card into the slot.2If the PC card slot of your computer ismore than 3.3 in. (85 mm) in length, youcannot fully insert the PCWA-C300S intothe slot.For details, visithttp://www.sony.com/wirelesslansupportComputerWireless LAN PC Card PCWA-C300SThe antenna is obstructed. ThePCWA-C300S cannot be inserted.The PC card slot is longer than3.3 in. (85 mm). The PCWA-C300Scannot be inserted.ComputerWireless LAN PC Card PCWA-C300S
10Documentation and Help fileThis product comes with the following documentation and help files.❑Operating Instructions (this document)Explains how to install the Wireless LAN PC Card and how to configureall settings of the card.❑Quick Start GuideThis document explains how to install software required to use theWireless LAN PC Card (IEEE 802.11g: 2.4 GHz/54 Mbps) PCWA-C300S. The document also contains answers to frequently askedquestions and common problems.❑Wireless Panel Online HelpThis is the Online Help of the supplied Wireless Panel software. Refer toit for instructions on how to use the software.Access the Wireless Panel Online Help as follows.■Access from the Easy Installation Wizard1On the main menu of the Easy Installation Wizard, click“Documents”.
112On the screen that opens, click “Wireless Panel Online Help”.■Access from Wireless Panel1Install the Wireless Panel software, following the instructions in thismanual.2Start the Wireless Panel.3Right-click the Wireless Panel icon on the taskbar and click Help onthe shortcut menu.z HintYou can also access Help by clicking on the Wireless Panel title bar.
12UnpackingYour Wireless LAN PC Card comes with the following items:•Wireless LAN PC Card •CD-ROM (Setup disc)•Quick Start Guide•Operating Instructions•Warranty cardSupplied softwareThe supplied CD-ROM contains the following software.❑Wireless LAN PC Card driverThis device driver is necessary to the operation of the Wireless LAN PCCard.❑Wireless PanelWireless Panel is a utility software that lets you configure the computerfor the wireless LAN and monitor the communication status. Thesoftware is also used to switch between networks.Normally, the Wireless Panel appears as an icon in the taskbar, whichshows the communication status.When using the card for the first time, see page 13 forinformation on how to install the Wireless LAN PC Card driverand the Wireless Panel.
13Getting startedInstalling the supplied softwareThis section explains how to use the supplied CD-ROM to install theWireless LAN PC Card device driver and Wireless Panel. You must insertthe Wireless LAN PC Card into your computer before installing the devicedriver and Wireless Panel.The installation procedures are performed with an easy-to-use wizard.Before you start, verify the following.•The wizard located on the CD-ROM supplied with the Wireless LAN PCCard. Make sure that your CD-ROM drive is ready for use.•When using the Wireless LAN PC Card in Access Point NetworkConnection mode, you must install the Access Point and make thenecessary settings before proceeding. For details about these procedures,refer to your Access Point user’s guide.Notes•To install the supplied software on a computer running Windows 2000, log on with auser account listed in “Administrators”. To install the supplied software on a computerrunning Windows XP, log on with a user account with administrator access privileges.You cannot install the software or modify settings when logged on with any otheraccount.•To change any of the Wireless Panel settings on a computer running Windows 2000,log on with a user account listed in “Administrators”. You cannot modify settings whenlogged on with any other account.•Exit all other Windows programs.
14ImportantComputer Firewall FunctionsWhen using Windows XP’s “Internet Connection Firewall”Enabling the Windows XP “Internet Connection Firewall” may prevent you frombeing able to access your computer through wireless communication. (This functionis inactive under Windows XP default settings.) Because of this function, you maynot be able to connect to your network when you change your Access Point settings.If this happens, deactivate the “Internet Connection Firewall” function, connect tothe network, and then reactivate the function. For details, refer to Windows XPHelp.NoteNetwork security is an important issue. You are urged to consider carefully how best to protect yourcomputer.When using a personal firewall function provided by virus scanningor network security softwareVirus scanning and network security software sometimes includes a function calleda “personal firewall” that is designed to prevent illegal access by outside entities.Depending on the software, the security level of this function may be initially set toa high level. If this high security level setting is left in effect, it may be impossiblefor an outside entity to access your computer. This can cause problems such as notbeing able to connect to the network when changing the Access Point’s settings. Inthis event, lower the security level in order to permit the network connection. Fordetails, refer to the manuals provided with your software.Notes•Pay special attention to security issues.•For questions regarding firewall functions, please contact your firewall software manufacturer.
15Getting started1When using the Wireless LAN PC Card in Access PointNetwork Connection mode, turn on the Access Point.2Insert the supplied CD-ROM into the CD-ROM drive of yourcomputer.The Easy Installation Wizard starts automatically.z HintIf the Easy Installation Wizard does not appear when you insert the suppliedCD-ROM into your CD-ROM drive, double-click “Setup.exe” ( ) on theCD-ROM. Depending on the settings of your computer, the file name may be“Setup”.3When the following message appears, click “OK”.4Click the button that corresponds to your type of CD-ROMdrive.
16If you are using an external CD-ROM drive, follow the instructions onthe screen and copy the contents of the CD-ROM to your hard disk.When the copy is complete, click “Main Menu”.The Main Menu of the Easy Installation Wizard appears.5Click “Install Driver”.The following screen appears.Insert the Wireless LAN PC Card and follow the instructions on thescreen to install the device driver.
17Getting started6Insert the Wireless LAN PC Card in the PC card slot.You do not need to turn off your computer when you insert theWireless LAN PC Card.Notes•If your computer has two PC Card slots, insert the Wireless LAN PC Card into thetop slot. If inserted into the bottom slot, the antenna of the Wireless LAN PC Cardwill block the top slot. See section “If your computer has two PC Card slots” onpage 28.•Depending on the depth and configuration of PC card slots on your computer, youmay not be able to insert the Wireless LAN PC Card.Push the Wireless LAN PC Card into the slot until it is firmly seated. Ifthe card does not fit easily, do not force it in. Take the card out and tryreinserting it.When you insert the Wireless LAN PC Card, the device driver installedautomatically. When installation is complete, proceed to step 7.To PC Card slotInsert in arrowdirection
187When installation is complete, the following screen appears.Click “Continue”.8Click “Install Software Utility”.The utility installation starts.
19Getting started9Follow the instructions on the screen to complete theinstallation.This completes the installation of the software.Once Wireless Panel is installed, appears on the Windows taskbar.What to do nextMake Access Point connection settings.When using Windows Me or Windows 2000, proceed to page 20.When using Windows XP, proceed to page 24.z HintWhen using Windows XP, click “Main Menu” as necessary to return to the first screen ofthe wizard, or click to close the Easy Installation Wizard.
20Making Access Point Connection SettingsAfter installing the necessary software, you must make the necessarysettings to establish a connection with the Access Point.If you want to establish a connection in Peer to Peer Network connectionmode, refer to the Wireless Panel Help for details about the necessarysettings.Windows Me or Windows 20001Click “Connect to Access Point”.The following screen appears.2Make the appropriate settings.21
21Getting started1Network Name (SSID)This is a unique ID used to identify wireless networks. The settingcan be made individually for Access Point Network connectionmode and Peer to Peer Network connection mode. When connectingto an existing network, consult your network administratorregarding the proper settings. When changing an existing NetworkName, you can use up to 32 alphanumeric characters (includingsymbols).z Hints•Opening the “Network Name” drop-down list will show the Network Namesof any Access Points within range. You can then select a Network Name fromthe list.•When using the Wireless LAN Access Point PCWA-A320, the defaultNetwork Name (SSID) of the Access Point is shown on the ID label of theAccess Point. For details on the position of the label and other information,refer to the manuals provided with the Access Point.2WEPIf Data Encryption (WEP) is enabled for the Access Point to whichyou connect, check this item. When this item is checked, you alsoneed to enter the encryption key (WEP key) in the “Key” and“Confirm key” fields.The data encryption function serves to prevent unauthorized accessto the network. For security reasons, it is strongly recommendedthat you enable this feature. The setting can be configuredindividually for Access Point Network connection mode and Peer toPeer Network connection mode. When connecting to an existingnetwork, consult your network administrator regarding the propersettings. For information on how to control this setting at the AccessPoint, refer to the manuals of the Access Point.
22KeyIf data encryption (WEP) is enabled for the Access Point, enter theencryption key (WEP key) here. Because this key functions as apassword that enables communication with the network, the keyentered here must be exactly the same as that set for the AccessPoint. Only computers for which the key has been configuredcorrectly can join the network. The number of characters dependson the “ASCII/Hex” and “Length” settings (see table below).ASCII HexadecimalPermissible characters Alphanumeric characters 0 to 9, A to F, a to fMaximum number 5 or 13 characters 10 or 26 charactersof charactersConfirm keyRe-enter the encryption key that you entered in the “Key” box.z HintThis product supports a function called “roaming” which allows the creation of awireless network with multiple Access Points for wider coverage. When usingthis function, configure all Access Points to the same Network Name (SSID) andData Encryption (WEP) settings.3When you are done, click “Next”.The following screen appears.4Make sure that the settings are correct, and then click“Connect”.
23Getting startedWait until the Wireless LAN PC Card connects to the Access Point.When the Wireless LAN PC Card establishes the connection with theAccess Point, the following screen appears.This completes the Access Point connection settings procedure.z HintYou can change the connection settings and network connection mode fromWireless Panel. For details about how to use Wireless Panel, refer to the WirelessPanel Help.
24Windows XPAfter installing the necessary software, you must make the necessarysettings to establish a connection with the Access Point.If you want to establish a connection in Peer to Peer Network connectionmode, refer to the Wireless Panel Help for details about the necessarysettings.NoteBefore configuring the Wireless LAN PC CardPerform the following steps to confirm that the “Use Windows to configure my wirelessnetwork settings” check box is selected. This option is selected by default.1Click “Start”, “Control Panel”, and double-click “NetworkConnections”.zHintIf “Network Connections” is not displayed, click “Switch to Classic View”.2Right-click “Wireless Network Connection *” (“*” is anumber that differs according to the computer settings),and select “Properties” from the shortcut menu.3Click the “Wireless Network” tab.4Confirm that the box “Use Windows to configure mywireless network settings” is checked. If not, place a checkmark in the box.1Click “Start”, point to “Connect To”, and click “Show allconnections”.The “Network Connections” window appears.2Right-click “Wireless Network Connection *” (“*” is a numberthat differs according to the computer settings), and select“View Available Wireless Networks” from the shortcut menu.The “Connect to Wireless Network” dialog box appears.
25Getting startedz Hints• If the computer is not connected to a wireless network, an “x” is shown for the“Wireless Network Connection *” icon in the “Network Connections” window.•If you have installed Windows XP Service Pack 1, see page 26.3From the “Available Wireless Networks” list in the “Connectto Wireless Network” dialog box, select the Access Point towhich you want to connect.z HintThe “Available Wireless Networks” list shows the names of Access Points withincommunication range of the computer. When using the Wireless LAN Access PointPCWA-A320, the default Network Name (SSID) of the Access Point is shown onthe ID label of the card. For details on the position of the label and otherinformation, refer to the manuals of the Access Point. Because the Network Name ofan Access Point may have been changed, consult your network administrator if youare not sure.4If Data Encryption (WEP) is enabled for the Access Point,enter the encryption key (WEP key) in the “Network key”field.The key entered here must be exactly the same as that set for theAccess Point. Permissible characters and their maximum number aredetailed below.ASCII HexadecimalPermissible characters Alphanumeric characters 0 to 9, A to F, a to fMaximum number 5 or 13 characters 10 or 26 charactersof characters
26z Hints•ASCII and hexadecimal characters are automatically identified.•The data encryption (WEP) function serves to prevent unauthorized access to thenetwork. When the function is enabled, only computers configured with thecorrect encryption key (WEP key) can join the network. For security reasons, it isstrongly recommended that you enable this feature. The setting can be madeindividually for Access Point Network connection mode and Peer to Peer Networkconnection mode. When connecting to an existing network, consult your networkadministrator regarding the proper settings. For information on how to control thissetting at the Access Point, refer to the manuals of the Access Point.❑When using Service Pack 1If you have installed Windows XP Service Pack 1, steps 3 and 4 mustbe performed as follows.3From the “Available Wireless Networks” list in the“Connect to Wireless Network” dialog box, select theAccess Point to which you want to connect.4Depending on the Data Encryption (WEP) settings of theAccess Point, proceed as follows.• Data Encryption (WEP) at selected Access Point isenabledEnter the encryption key (WEP key) in the “Network key” field.(The input is shown only as asterisks.) For verification, the samestring must be entered once more in the “Confirm network key”field.
27Getting started• Data Encryption (WEP) at selected Access Point isdisabledSelect “Allow me to connect to the selected wireless network, eventhough it is not secure” check box. (For security reasons, enablingdata encryption is recommended.)5Click “Connect”.Connection to the Access Point is established.If the Access Point has already been configured, the setup procedure isnow complete.If you want to change the Access Point settings, refer to the manuals ofthe Access Point for information on how to proceed.NoteTo use an Access Point to connect to the Internet, you must change the Access Pointdefault settings.z HintFor additional information on the wireless network capabilities of Windows XP,refer to Windows XP “Help and Support”. (Click “Start”, and click “Help andSupport”, enter “wireless” into the Search field, and click the green arrow icon.)You may also wish to consult the Windows XP documentation.
28Removing the Wireless LAN PC Cardand Precautions When Inserting itThis section explains how to remove the Wireless LAN PC Card andoutlines precautions when inserting the card in a computer with two cardslots arranged one above the other.z HintYou do not need to turn off your computer when you insert or remove the Wireless LANPC Card.To remove the Wireless LAN PC Card1Quit any software accessing the wireless LAN (e.g. InternetExplorer).2Click on the Windows taskbar.3Click “Safely remove Sony 802.11g Wireless LAN Adapter”or “Stop Sony 802.11g Wireless LAN Adapter” on theshortcut menu that appears.If your computer has two PC Card slotsNotes•When using a computer which has two PC Card slots arranged vertically (one above theother), insert the Wireless LAN PC Card into the top slot. If inserted into the bottomslot, the antenna of the Wireless LAN PC Card will block the top slot.•If you insert the Wireless LAN PC Card into a slot other than the one you usually use,the computer treats the card as a new device and automatically begins installing devicedrivers for it. Completing the driver installation makes it possible to use the WirelessLAN PC Card in that slot. Installation is performed automatically by the installationwizard. (For instructions on how to uninstall the Wireless LAN PC Card driver, seepage 50.)z HintIf you are using Windows Me or Windows 2000, you can register up to 32 networks foreach PC card slot. However, you have to register each network individually. You cannotshare the settings across slots.
29Wireless LAN connectionChecking the communication statusChecking the wireless signal strengthThe communication status is shown by the signal level indicator in thetaskbar.Signal level indicatorMeaning of indicator appearanceExcellentGoodPoorOut of rangeCard not inserted(Wireless LAN PC Card is not inserted or notrecognized correctly)Peer to Peer(Communicating in Peer to Peer Network connectionmode)Checking network informationTo obtain information about the network to which you are connected,proceed as follows.Double-click the signal level indicator in the taskbar.The Wireless Panel main screen appears, and information about thenetwork connection is shown. For details, refer to the Wireless Panel Help.
30Using the Wireless PanelThe Wireless Panel is a software application that shows information aboutthe communication status of the computer connected to the wirelessnetwork. Normally, the Wireless Panel runs in the background and onlyshows the radio signal condition by means of the signal level indicator inthe taskbar. The main screen of the Wireless Panel contains more detailedinformation. When running under operating systems other than WindowsXP, communication setup and network switching are also performed usingthe Wireless Panel.Notes•To use the Wireless Panel under Windows 2000 for modifying communication settings,log on with a user account listed in “Administrators”. You cannot modify settings whenlogged on with any other account.•On a computer running Windows XP, communication setup and network switching arenot performed with the Wireless Panel but with built-in functions of Windows XP.However, the Wireless Panel can be used to check the communication status.Opening the Wireless PanelTo open the Wireless Panel, proceed as follows.Double-click the signal level indicator in the taskbar.The Wireless Panel appears.z Hints•For information on the signal level indicator, see “Checking the wireless signalstrength” on page 29.•When you move the mouse pointer over an item in the Wireless Panel screen, a shortdescription of that item appears.•For details about how to use Wireless Panel, refer to the Wireless Panel Help. Fordetails about how to access Help, see page 10.
31Additional informationManually installing, verifying, andremoving the supplied softwareInstalling the Wireless LAN PC Card driver manuallyNotes•To install the supplied software on a computer running Windows 2000, log on with auser account listed in “Administrators”. To install the supplied software on a computerrunning Windows XP, log on with a user account with administrator access privileges.You cannot install the software or modify settings when logged on with any otheraccount.•Exit all other Windows programs.1Insert the supplied CD-ROM into the CD-ROM drive of yourcomputer.2In the Easy Installation Wizard dialog box, click “Exit”.3If your computer has only one PC card slot and it is currentlyused, copy the “Driver” folder from the supplied CD-ROM tothe hard disk of your computer before inserting the WirelessLAN PC Card.The following explanation assumes that a folder called “temp” wascreated on drive C and that the data was copied to this folder.4Insert the Wireless LAN PC Card into the PC Card slot of thecomputer.5Install the Wireless LAN PC Card driver.The actual procedure differs slightly, depending on whether you areusing Windows Me, Windows 2000, or Windows XP. See the sectionspecific to your operating system.
32Windows Me:1Select “Specify the location of the driver” and click “Next”.2Check the box “Specify a location”.
33Additional information3Click “Browse” and specify the location of the driver in thedialog box that appears.z HintIf the “Driver” folder from the CD-ROM has been copied to the “temp” folder ondrive C, enter “C:\temp\Driver\WinMe”.4Click “OK”.5Click “Next”.
346Click “Next”.The driver is installed.7Click “Finish”.Restart the computer.Windows 2000:1Click “Next”.
35Additional information2Select “Search for a suitable driver for my device” and click“Next”.3Check the box “Specify a location” and click “Next”.4Click “Browse” and specify the location of the driver in thedialog box.z HintIf the “Driver” folder from the CD-ROM has been copied to the “temp” folder ondrive C, enter “C:\temp\Driver\WinXP2K”.5Click “OK”.
366Click “Next”.The driver is installed.7Click “Finish”.
37Additional informationWindows XP:1Select “Install from a list or specific location” and click“Next”.2Check the box “Include this location in the search” andclick “Browse”.
383In the dialog box that appears, select the folder thatcontains the driver and click “OK”.z HintIf the “Driver” folder from the CD-ROM has been copied to the “temp” folder ondrive C, select “C:temp\Driver\WinXP2K”.4Click “OK”.5Click “Next”.
39Additional information6Click “Finish”.Installing the Wireless Panel manuallyNoteWhen using Windows 2000, log on with a user account listed in “Administrators”. Whenusing Windows XP, log on with a user account with administrator access privileges.Before installation•Install the Access Point and connect it to a power outlet when using theAccess Point Network connection mode.•Complete installation of the Wireless LAN PC Card driver. (See page 31)•Exit all other Windows programs.1Insert the supplied CD-ROM into the CD-ROM drive of yourcomputer.2In the Easy Installation Wizard dialog box, click “Exit”.3If your computer has only one PC card slot and it is currentlyused, copy the “WPanel” folder from the supplied CD-ROMto the hard disk of your computer before inserting theWireless LAN PC Card.The following explanation assumes that a folder called “temp” wascreated on drive C and that the data was copied to this folder.
404Go to the “WPanel” folder copied from the CD-ROM anddouble-click “Setup.exe”.Depending on your computer’s settings, the file name “Setup.exe” maybe displayed as “Setup”. If there are multiple files named “Setup” inthe same folder, double-click the one with the following icon.5Click “Next”.6The “License Agreement” dialog box appears. Click “Yes” toaccept.The “Choose Destination Location” dialog box appears.7Click “Next”.The Wireless Panel software is installed.8Click “Finish”.Once Wireless Panel is installed, appears on the Windows taskbar.If you installed Wireless Panel manually, see the following for details abouthow to connect to the Access Point.•With Windows Me and Windows 2000, see “Connecting to the AccessPoint with Wireless Panel (Windows Me/2000)” on page 41.•With Windows XP, see “Making Access Point Connection Settings” onpage 20.
41Additional informationConnecting to the Access Point with Wireless Panel(Windows Me/2000)1Double-click in the taskbar.The Wireless Panel screen appears.2Click the “Network List” tab, select a wireless network fromthe list, and click “Register”.The “Registering Network” dialog box appears.3If data encryption (WEP) is enabled for the Access Point,select the “WEP” check box, enter the encryption key in the“Key” box, and then confirm it by entering it again in the“Confirm key” box.4Click “Connect”.The Wireless LAN PC Card connects to the Access Point.
42Verifying Wireless LAN PC Card driver installationTo verify that the Wireless LAN PC Card driver has been installedproperly, perform the following steps.Windows Me:1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.z HintIf the “System” icon is not shown, select “View all Control Panel options”.3Click the “Device Manager” tab.4Click “View devices by type”.5Double-click “Network adapters”.
43Additional information6Double-click “Sony 802.11g Wireless LAN Adapter”.The “Sony 802.11g Wireless LAN Adapter Properties” dialog boxappears.NoteThe Wireless LAN PC Card is not working properly in the following cases:•“Sony 802.11g Wireless LAN Adapter” is shown with an “X” or “!” symbol.cClick “Sony 802.11g Wireless LAN Adapter” and click “Remove” to uninstallthe driver. Then repeat the installation process.•Double-clicking “Network Adapters” does not display “Sony 802.11g WirelessLAN Adapter”.cRemove the Wireless LAN PC Card. Then repeat the installation process.•Double-clicking “Other devices” displays “Ethernet Controller”.cClick “Ethernet Controller”, then click “Remove” to uninstall the driver. Repeatthe installation process.7Confirm that the message “This device is working properly.”is displayed under “Device status”.NoteIf “This device is working properly.” is not shown, the Wireless LAN PC Card is notworking correctly. Perform steps 1 - 5, click “Sony 802.11g Wireless LANAdapter”, then click “Remove” to uninstall the driver. After uninstalling, restart thecomputer and repeat the installation process.
448Click “OK” to close the “Sony 802.11g Wireless LAN AdapterProperties” dialog box.The “System Properties” dialog box appears.9Click “OK” to close the “System Properties” dialog box.Control Panel appears.10Click to close Control Panel.If the computer you are using incorporates another Ethernet interfacebesides the Wireless LAN PC Card, disable the other interface as follows.1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.z HintIf the “System” icon is not shown, select “View all Control Panel options”.3Click the “Device Manager” tab and double-click “Networkadapters”.4Double-click the network adapter to disable.5Click the “General” tab, then select the “Disable in thishardware profile” check box.6Click “OK” to close the Properties dialog box for the networkadapter to disable.The “System Properties” dialog box appears.7Click “OK” to close the “System Properties” dialog box.Control Panel appears.8Click to close Control Panel.
45Additional informationWindows 2000:1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.The “System Properties” dialog box appears.3Click the “Hardware” tab, then click “Device Manager”.The “Device Manager” window appears.4In the “View” menu, click “Devices by type”.5Double-click “Network adapters”.6Double-click “Sony 802.11g Wireless LAN Adapter”.The “Sony 802.11g Wireless LAN Adapter Properties” dialog boxappears.
46NoteThe Wireless LAN PC Card is not working properly in the following cases:•“Sony 802.11g Wireless LAN Adapter” is shown with an “X” or “!” symbol.cRight-click “Sony 802.11g Wireless LAN Adapter” and click “Remove” touninstall the driver. Then repeat the installation process.•Double-clicking “Network Adapters” does not display “Sony 802.11g WirelessLAN Adapter”.cRemove the Wireless LAN PC Card. Then repeat the installation process.•Double-clicking “Other devices” displays “Ethernet Controller”.cRight-click “Ethernet Controller”, then click “Remove” to uninstall the driver.Repeat the installation process.7Confirm that the message “This device is working properly.”is displayed under “Device status”.NoteIf “This device is working properly.” is not shown, the Wireless LAN PC Card is notworking correctly. Perform steps 1 - 5, right-click “Sony 802.11g Wireless LANAdapter”, then click “Remove” to uninstall the driver. After uninstalling, restart thecomputer and repeat the installation process.8Click “OK” to close the “Sony 802.11g Wireless LAN AdapterProperties” dialog box.The “Device Manager” window appears.9Click to close the “Device Manager” window.The “System Properties” dialog box appears.10Click “OK” to close the “System Properties” dialog box.Control Panel appears.11Click to close Control Panel.
47Additional informationIf the computer you are using incorporates another Ethernet interfacebesides the Wireless LAN PC Card, disable the other interface as follows.1Click “Start”, point to “Settings”, and click “Network and Dial-up Connections”.The “Network and Dial-up Connections” window appears.2Select the network adapter to disable.3On the “File” menu, click “Disable”.4Click to close the “Network and Dial-up Connections”window.Windows XP:1Click “Start” and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.The “System Properties” dialog box appears.z HintIf the “System” icon is not displayed, click “Switch to Classic View”.3Click the “Hardware” tab, then click “Device Manager”.The “Device Manager” window appears.4On the “View” menu, click “Devices by type”.5Double-click “Network adapters”.
486Double-click “Sony 802.11g Wireless LAN Adapter”.The “Sony 802.11g Wireless LAN Adapter Properties” dialog boxappears.NoteThe Wireless LAN PC Card is not working properly in the following cases:•“Sony 802.11g Wireless LAN Adapter” is shown with an “X” or “!” symbol.cRight-click “Sony 802.11g Wireless LAN Adapter” and click “Remove” touninstall the driver. Then repeat the installation process.•Double-clicking “Network Adapters” does not display “Sony 802.11g WirelessLAN Adapter”.cRemove the Wireless LAN PC Card. Then repeat the installation process.•Double-clicking “Other devices” displays “Ethernet Controller”.cRight-click “Ethernet Controller”, then click “Remove” to uninstall the driver.Repeat the installation process.7Confirm that the message “This device is working properly.”is displayed under “Device status”.NoteIf “This device is working properly.” is not shown, the Wireless LAN PC Card is notworking correctly. Perform steps 1 - 5, right-click “Sony 802.11g Wireless LANAdapter”, then click “Remove” to uninstall the driver. After uninstalling, restart thecomputer and repeat the installation process.
49Additional information8Click “OK” to close the “Sony 802.11g Wireless LAN AdapterProperties” dialog box.The “Device Manager” window appears.9Click to close the “Device Manager” window.The “System Properties” dialog box appears.10Click “OK” to close the “System Properties” dialog box.Control Panel appears.11Click to close Control Panel.If the computer you are using incorporates another Ethernet interfacebesides the Wireless LAN PC Card, disable the other interface as follows.1On the “Start” menu, click “Control Panel”, and double-click“Network Connections”.The “Network Connections” window appears.NoteIf “Network Connections” is not displayed, click “Switch to Classic View” on theleft of Control Panel.2From “LAN or high-speed Internet”, select the networkadapter to disable.3On the “File” menu, click “Disable”.4Click to close the “Network Connections” window.
50Uninstalling the Wireless LAN PC Card driverTo uninstall the Wireless LAN PC Card driver, proceed as follows.z HintFor information on how to install the Wireless LAN PC Card driver, see page 31.Windows Me:1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.The “System Properties” dialog box appears.z HintIf the “System” icon is not shown, select “View all Control Panel options”.3Click the “Device Manager” tab.4Click “View devices by type”.5Double-click “Network adapters”.6Click “Sony 802.11g Wireless LAN Adapter”, then click“Remove”.The “Confirm Device Removal” dialog box appears.7Click “OK” to uninstall.The message “To finish removing your hardware, you must restartyour computer. Do you want to restart your computer now?” appears.
51Additional information8Remove the Wireless LAN PC Card from its slot, then click“Yes”.The computer restarts. This completes uninstallation of the driver.Windows 2000:Notes•In Windows 2000, only users with administrator access privileges can uninstall drivers.Log onto Windows 2000 with a user account listed in “Administrators”.•Exit all programs before running the uninstall process.1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.The “System Properties” dialog box appears.3Click the “Hardware” tab, then click “Device Manager”.The “Device Manager” window appears.4On the “View” menu, click “Devices by type”.5Double-click “Network adapters”, and double-click “Sony802.11g Wireless LAN Adapter”.The “Sony 802.11g Wireless LAN Adapter Properties” dialog boxappears.6Click the “Driver” tab, then click “Uninstall”.The “Confirm Device Removal” dialog box appears.7Click “OK”.The Device Manager window appears.8Click to close the “Device Manager” window.The “System Properties” dialog box appears.
529Click “OK” to close the “System Properties” dialog box.Control Panel appears.10Click to close Control Panel.Windows XP:Notes•In Windows XP, only users with administrator access privileges can uninstall drivers.Log onto Windows XP with a user account with administrator access privileges.•Exit all programs before running the uninstall process.1Click “Start” and click “Control Panel”.Control Panel appears.2Double-click the “System” icon.The “System Properties” dialog box appears.z HintIf the “System” icon is not displayed, click “Switch to Classic View”.3Click the “Hardware” tab, then click “Device Manager”.The “Device Manager” window appears.4On the “View” menu, click “Devices by type”.5Double-click “Network adapters”, and Double-click “Sony802.11g Wireless LAN Adapter”.The “Sony 802.11g Wireless LAN Adapter Properties” dialog boxappears.6Click the “Driver” tab, then click “Uninstall”.The “Confirm Device Removal” dialog box appears.7Click “OK”.The Device Manager window appears.
53Additional information8Click to close the Device Manager window.The “System Properties” dialog box appears.9Click “OK” to close the “System Properties” dialog box.Control Panel appears.10Click to close Control Panel.Uninstalling the Wireless PanelTo uninstall the Wireless Panel, proceed as follows.NoteExit the Wireless Panel with the icon in the taskbar before proceeding.z HintFor information on how to install the Wireless Panel, see page 39.Windows Me:NoteExit all programs before running the uninstall process.1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “Add/Remove Programs” icon.The “Add/Remove Programs Properties” dialog box appears.3Select “Wireless Panel” and click “Add/Remove”.The “Confirm File Deletion” dialog box appears.4Click “OK”.The software uninstall process is carried out.5Click “Finish”.The uninstall process is complete.
54Windows 2000:Notes•In Windows 2000, only users with administrator access privileges can uninstallsoftware. Log onto Windows 2000 with a user account listed in “Administrators”.•Exit all programs before running the uninstall process.1Click “Start”, point to “Settings”, and click “Control Panel”.Control Panel appears.2Double-click the “Add/Remove Programs” icon.The “Add/Remove Programs” dialog box appears.3Select “Wireless Panel” and click “Change/Remove”.The “Confirm File Deletion” dialog box appears.4Click “OK”.The software uninstall process is carried out, and then the InstallShieldcompletion dialog box appears.5Click “Finish”.The uninstall process is complete.
55Additional informationWindows XP:Notes•In Windows XP, only users with administrator access privileges can uninstall software.Log onto Windows XP with a user account with administrator access privileges.•Exit all programs before running the uninstall process.1Click “Start” and click “Control Panel”.Control Panel appears.2Double-click the “Add or Remove Programs” icon.The “Add or Remove Programs” window appears.z HintIf the “Add or Remove Programs” icon is not displayed, click “Switch to ClassicView”.3Select “Wireless Panel” and click “Change/Remove”.The “Confirm File Deletion” dialog box appears.4Click “OK”.The software uninstall process is carried out, and then the maintenancecompletion dialog box appears.5Click “Finish”.The uninstall process is complete.
56PrecautionsSafetyDo not drop or cause a mechanical shockto the Wireless LAN PC Card, as this maydamage the unit.InstallationDo not expose the Wireless LAN PC Cardto the following conditions:•Unstable surfaces•High humidity or poor ventilation•Excessive dust•Direct sunlight or extreme heat•Closed cars•Magnetized location (near magnets,speakers, or televisions)•Locations exposed to frequent vibration•Locations where the transmission ofradio waves may be obstructed by metalplates or concrete wallsOperationIf the Wireless LAN PC Card is moveddirectly from a cold location to a warmlocations, or if it is placed in a very dampenvironment, moisture may condense onthe parts inside. The Wireless LAN PCCard may not operate properly if moisturecondensation occurs.CleaningClean the casing with a soft cloth, lightlymoistened with water or a mild detergentsolution. Do not use any type of abrasivepad, scouring powder, or solvent such asalcohol or benzene as it may damage thefinish of the casing.
57Additional informationSpecificationsProtocol supportTCP/IP compliantStandard complianceIEEE 802.11bIEEE 802.11gRadio frequency2.4 GHz wireless network:2.4 to 2.4835 GHz (ISM band)ModulationDS-SSOFDMGeneralPower requirements3.3 V DC (supplied from the computerthrough the PC card adapter)CurrentPeak current at transmission: 700 mAPeak current at reception: 370 mAConnectorPC Card Card Type II (Card Bus)DimensionsApprox. 2.2 × 0.2 × 3.6 inches(Approx. 54 × 5 × 91 mm) (W × H × D)(Antenna height: 0.55 inches (Approx. 14 mm))MassApprox. 1.5 oz. (Approx. 40 g)Operating temperature41°F to 95°F (5°C to 35°C) (not condensed)Environment temperature–4°F to 140°F (–20°C to 60°C) (not condensed)Supplied accessoriesSee “Unpacking” on page 12.Design and specifications are subject to changewithout notice.Getting helpThis section describes how to get help andsupport from Sony, as well astroubleshooting tips for your WirelessLAN PC Card.About Sony’s Support OptionsSony provides several support options foryour Wireless LAN PC Card.❒Operating Instructions explainshow to use your Wireless LAN PCCard.❒Quick Start Guide explains how toinstall software required to use theWireless LAN PC Card (IEEE 802.11g:2.4 GHz/54 Mbps) PCWA-C300S. Thedocument also contains answers tofrequently asked questions and commonproblems.❒Wireless Panel Online Help is theOnline Help of the supplied WirelessPanel utility software. Refer to it forinstructions on how to use the software.❒The Sony Wireless LAN productssupport Web sitehttp://www.sony.com/wirelesslansupport provides thelatest information on your WirelessLAN products.❒The Sony e-mail support serviceanswers your questions by electronicmail. Just send your question in an e-mail message and a customer servicerepresentative will reply. To send aquestion to Sony e-mail support, fill outthe e-mail form athttp://www.ita.sel.sony.com/support/pc/email.html
58❒The Sony fax-back service providesyou with answers to commonly askedquestions. You can use this automatedservice to request a list of availabletopics then select the topics you want toreceive. To contact the Sony fax-backservice, call 1-877-760-7669.❒The Sony Customer InformationServices Center offers informationabout your Wireless LAN products andother Sony products that work with yourcomputer. To contact the SonyCustomer Information Services Center,call 1-877-760-7669.Open 24 hours/day, 7 days/week.GlossaryAccess Point (Infrastructure)Network modeA method of building a wireless networkusing one or more Access Points. Fordetails, see “Capabilities” on page 5.ChannelA part of the frequency spectrum to beused for wireless communication.Only client computers and Access Pointsset to the same channel can communicatewith each other.ClientA computer connected to a LAN (LocalArea Network). Also may be called aclient computer.DHCP (Dynamic HostConfiguration Protocol)DHCP lets network administrators centrallymanage and automate assignment of clientcomputer IP addresses.DNS (Domain Name System)A system that translates host names intoIP addresses.Networks that use the TCP/IP protocol,such as the Internet, use a set of numberslike 192.168.0.1 (IP address) to identify acomputer. However, since the IP addressis hard to memorize, DNS was developedto allow a name like “www.sony.com” toidentify a computer for convenience. DNSservers manage these translations fromhost names into IP addresses.
59Additional informationLAN (Local Area Network)A network which is accessible only to itsmembers, unlike the Internet which isopen to an unlimited number of people. ALAN may be built for different purposes.For example, you can build an office LANthat is accessible only to members of thesame department or a home LAN that isaccessible only to family members.Network Name (SSID)A wireless LAN group identifieraccording to the IEEE 802.11 standard.SSID stands for “Service Set ID”. TheNetwork Name can be set individually foreach Access Point and Peer to PeerNetwork to connect to. When roamingamong multiple Access Points is used, allAccess Points must be configured for thesame Network Name (SSID) and WEPencryption key.TCP/IP (Transmission ControlProtocol/Internet Protocol)TCP/IP is the network communicationsprotocol that is used to communicate overthe Internet. TCP is a connection-orientedprotocol for establishing reliable,sequenced data transfer. TCP ensures thatdata reaches its destination.IP assembles and addresses data packetsfor transmission to their networkdestinations.WAN (Wide Area Network)A network that interconnects remoteLANs through the Internet or telephonelines.
60TroubleshootingRead the Troubleshooting section of this guide before calling SonyCustomer Information Services. If you still cannot resolve your issue afterreading this section, call Sony Customer Information Services.Symptom Cause/RemedyMy computer does notdetect the WirelessLAN PC Card.I cannot see othercomputers.I cannot access theInternet.The Wireless LAN PC Card may not be properly insertedinto the PC card slot of your computer.cCheck that the Wireless LAN PC Card is inserted in theproper direction, then push it in as far as it will go.You did not enter a password when starting Windows.cMake sure that you enter a user name and appropriatepassword when you log on to Windows.Windows settings are incorrect.cCheck the Windows network settings.If there are no other computers on the network to which youare connected, no other computer is displayed.The Access Point is not connected.cFollow the instructions in the Access Point OperatingInstructions to connect it properly.The Wireless LAN PC Card may not be inserted into yourcomputer.cSee the instructions on page 17 of this manual to insert itproperly.Communication between the Access Point and yourcomputer are not established.cCheck the communication status using the Wireless Panel.For details on how to check the status, see “Checking thecommunication status” (page 29).The Access Point is not properly configured.cConfigure the Access Point with the connection method ofyour choice.Distance between computer and Access Point is too great.The maximum allowable distance is about 150 feet in line ofsight, but this will vary depending on usage conditions.cCheck the signal level indicator in the taskbar. If the levelis low, bring the computer and Access Point closertogether.
61Additional informationSymptom Cause/RemedyData transfer speed isslowI cannot remember theWEP Key.There is interference with other Access Points.cTry changing the Access Point channel setting.The network is handling a large amount of simultaneoustraffic.cTry again when the network load is lower.Communication distance is long.cReduce the communication distance.There are obstacles (objects blocking radio transmission)within the communication range.cRemove the obstacles or change the installation location.cWhen using an Access Point, reset the Access Point to itsdefaults. For further information about how to reset theAccess Point, see the Access Point Operating Instructions.cWhen using a Wireless LAN PC Card in Peer to PeerNetwork connection mode, delete the network settingsregistered on each computer connected to the network, thenreconfigure the computer’s wireless network settings.
Printed in Japan❒The Sony Wireless LAN products support Web sitehttp://www.sony.com/wirelesslansupport provides thelatest information on your Wireless LAN products.❒The Sony e-mail support service answers your questionsby electronic mail. Just send your question in an e-mail messageand a customer service representative will reply. To send aquestion to Sony e-mail support, fill out the e-mail form athttp://www.ita.sel.sony.com/support/pc/email.html❒The Sony fax-back service provides you with answers tocommonly asked questions. You can use this automated serviceto request a list of available topics and then select the topics youwant to receive. To contact the Sony fax-back service, call1-877-760-7669.❒The Sony Customer Information Services Center offersinformation about your Wireless LAN products and other Sonyproducts that work with your computer. To contact the SonyCustomer Information Services Center, call1-877-760-7669.Open 24 hours/day, 7 days/week.Printed on chlorine-free 100% recycled paper usingVOC (Volatile Organic Compound)-free vegetable oilbased ink.

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