Sonova USA CPAIR2 Streamer & remote control device User Manual 029 0307 02 User Guide ComPilot Air II

Phonak Inc Streamer & remote control device 029 0307 02 User Guide ComPilot Air II

User Guide_English

www.phonak.comPhonak AGLaubisrütistrasse 28CH-8712 StäfaSwitzerland029-0307-02/2014-07/A+W © Phonak AG All rights reservedUser GuidePhonak ComPilot Air II
32 1. Welcome 5 2. Getting to know your ComPilot Air II 6 2.1 Legend 7 3. Getting started 8 3.1 Setting up the power supply 8 3.2 Charging the battery 9 3.3 Switching On or O 10 3.4 How to wear 10 3.5 Sound demonstration 12 4. Phone calls using ComPilot Air II 14 4.1 How it works 14 4.2 Initial pairing to a phone 15 4.3 Connecting to the phone 17 4.4 Making a call 18 4.5 Accepting a call 19 4.6 Ending a call 20 4.7 Advanced phone options 20 4.8 Additional features 23Contents 5. Streaming audio 25 5.1 Streaming audio via Bluetooth 25 5.2 Streaming audio from TV or hi- 28 6. Using ComPilot Air II as a remote control 29 6.1 Changing the volume 29 6.2 Changing the program 30 7. More detailed information 32 7.1 Main button functionality 32 7.2 Locking the buttons 33 7.3 Switching o the indicator light 34 7.4 Managing multiple inputs 34 7.5 Understanding the indicator lights 36 7.6 Deleting paired Bluetooth devices 38 7.7 Caller identication 39 7.8 VoiceAlerts (spoken messages) 40 7.9 Phonak RemoteControl App 41
4 5 8. Troubleshooting 42 9. Service and warranty 50 9.1 Local warranty 50 9.2 International warranty 50 9.3 Warranty limitation 51 10. Compliance information 52 11. Information and explanation of symbols 5512. Important safety information 59ContentsYour ComPilot Air II is a premium-quality product developed by Phonak, one of the worlds leading companies in hearing technology.Please read the user instructions thoroughly in order to benet from all the possibilities your hearing system oers.! Compatibility information: Check your hearing aid compatibility with your hearing care professional.Phonak – life is on www.phonak.com1. WelcomeCE mark applied: 2014
6 7The intended use of ComPilot Air II is to receive audio inputs from dierent Bluetooth® devices and to transmit them wirelessly to your hearing aids.Virtually any Bluetooth-enabled audio device such as cell phones or MP3 players are supported. Enjoy speech and music from other multimedia devices, such as computers, TVs or music players.ComPilot Air II can also be used as a remote control to adapt your hearing aids to dierent listening situations. Please note that your hearing care professional must congure your ComPilot Air II before it can be used as a remote control. Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.2. Getting to know your ComPilot Air II 2.1 LegendButtons Main  Volume up / down  On / Off switch Inputs Microphone opening Charging input (mini-USB)Others Indicator light Securing cord eyelet Retaining clip 
1.1. 2.2.8 93. Getting startedComPilot Air II must be set up and charged before use. 3.1 Setting up the power supply Select the adapter that corresponds to your country. UK AUS US EU Firstly, insert the top round end of the adapter into the round corner of the power supply.  Click the bottom end of the adapter in to lock it into place.  To remove, rst pull back the tab on the power supply. Pull the adapter upwards to remove it. 3.2 Charging the battery Plug the larger end of the charging cable into the universal power supply. Plug the smaller end into the mini-USB port on ComPilot Air II.  Plug the power supply into a power outlet.The indicator light is red during charging and will turn green when charging is complete. ComPilot Air II has a non-removable rechargeable battery. Before using ComPilot Air II for the rst time, charge it for at least 3 hours.
O On10 113. Getting started It is safe to leave ComPilot Air II connected to the charger overnight. The full performance of a new battery is achieved only after three complete charge and discharge cycles.3.3 Switching On and OSlide the power switch as shown to turn ComPilot Air II on or o. Switch ComPilot Air II o when not in use.3.4 How to wearBefore any phone call, music or TV streaming: Insert the hearing aids into your ears correctly and switch them on. Switch ComPilot Air II on. Clip it securely on to your clothing.Distance to the mouth:  The best results are achieved at 20 cm (8"). A distance of 40 cm (16") to the hearing aids should not be exceeded.To prevent scratching sounds, do not cover ComPilot Air II with clothing during phone calls.
12 133.5 Sound demonstration Wear your hearing aids and clip ComPilot Air II securely to your cloth within 40 cm (16") of your hearing aids (see chapter 3.4).Press and hold the main button while switching on the device. The indicator light will turn pink.The hearing aids will switch to streaming mode and you will hear the sound demonstration.  Use volume buttons to adjust the volume. The demo will stop after 3 minutes or when the main button is pressed.3. Getting started Adjusting the volume during the sound demonstration will also set the volume level of the spoken ComPilot Air II messages (see chapter 7.8). If you cannot hear the sound demonstration, please consult the troubleshooting section. The default language setting of a new ComPilot Air II is English and can be congured by your hearing care professional or the Phonak RemoteControl App (see chapter 7.9).
2.1.14 154.1 How it worksComPilot Air II acts as an interface between the phone and your hearing aids. During a call you will hear the callers voice directly in your hearing aids. ComPilot Air II picks up your voice through its own microphone. Speak into ComPilot Air II – not into the phone – when a call is in progress. 4. Phone calls using ComPilot Air IIOwn voiceCaller’s voiceMax. 40 cm (16")Communication4.2 Initial pairing to a phone It is only necessary to perform the pairing procedure once with each Bluetooth device. ComPilot Air II will connect automatically to the phone after the initial pairing. On your phone, ensure that Bluetooth is enabled and search for Bluetooth devices in the connectivity setting menu. Switch ComPilot Air II o. Press and hold the volume up button. Turn ComPilot Air II on whilst still pressing the volume up button. Release the volume up button when the indicator light starts rapidly blinking blue. Bluetooth pairing: + on.
16 17A quick pairing instruction is also shown on the back of ComPilot Air II. Start the pairing process on the phone within 1 minute according to the phone user guide. Your phone shows a list of found Bluetooth devices. Select “Phonak ComPilot Air II” from this list and enter code “0000” if prompted. ComPilot Air II requires access to your phone book. When prompted accept the request. After successful pairing, the indicator light will stop rapidly blinking blue. For more information about Bluetooth pairing instructions specic to some of the most popular phone manufacturers, go to: http://www.phonak.com/compilotair4.3 Connecting to the phoneWear your hearing aids and clip ComPilot Air II securely to your cloth within 40 cm (16") distance to your hearing aids and switch them on (see chapter 3.4).After your phone has been paired to ComPilot Air II, they will automatically connect to each other. If they do not connect automatically, go to your phone’s Bluetooth menu and select ComPilot Air II from the list.Please consult your phone’s user guide in the case where a manual connection is necessary.Conrmation of successful connection is indicated on ComPilot Air II by the indicator light blinking blue.4. Phone calls using ComPilot Air II
Call18 19 The connection will be maintained as long as the devices remain on and within range. ComPilot Air II can connect to two phones at the same time but only one call at a time is possible. When pairing to a phone we recommend to disable the phone key tones and SMS alerts.4.4 Making a callEnter the phone number using the phone keypad and press the dialing button.You will hear the dialing tone through your hearing aid.Speak into ComPilot Air II – not into the phone – when the call is in progress.4.5 Accepting a callWhen a call is received on your cell phone: ComPilot Air II indicator light will show a solid blue light. It will take about 2 seconds before you hear the ringtone through your hearing aids. Press the main button on your ComPilot Air II once you hear the ringtone through your hearing aids. If a second call comes in on the same phone: Press the main button to accept. Press and hold the main button (2 sec) to reject. An incoming call from a second paired phone will be ignored during an active call.4. Phone calls using ComPilot Air II“click”
20 214.6 Ending a callPress the main button to end the call. You can also end a call on your phone instead of your ComPilot Air II.You will hear the previously active program or audio source.4.7 Advanced phone optionsRejecting a callPress and hold the main button (2 sec) until the ringtone stops. Using your phone to reject the call will have the same eect. Setting the phone volumeUse the phone’s volume buttons to adjust the phone volume to a comfortable level.For better understanding of a call, surrounding sounds picked up by the hearing aids are attenuated according to the settings made by the hearing care professional.For additional attenuation of surrounding sounds: Press and hold the volume down button 2 sec for more reduction. Press and hold the volume up button 2 sec to return to the default attenuation.Disabling unwanted alertsSome cell phones are congured to play key-press tones, SMS announcements and conrmation beeps.You are able to hear these alerts in your hearing aids.If this is disturbing, refer to your phone user guide for information about disabling these alerts.4. Phone calls using ComPilot Air II
22 23How to wear ComPilot Air II during phone calls During phone calls, wear ComPilot Air II clipped securely to clothing as shown.Note: Maximum distance between ComPilot Air II and the phone is 5–10 m (15–30 ft).  In very noisy environments, you can move ComPilot Air II closer to your mouth.4.8 Additional featuresThe following features can be set either using the Phonak RemoteControl App (see chapter 7.9) or by your hearing care professional. Your phone must support these features. Please consult the phone user manual for details.Caller’s name announcementBy default, ComPilot Air II will announce the caller's name as shown on the phone display (caller identication).The following features can be enabled separately. Press and hold the Main button (2 sec.) to use them:1. Last number redial: To redial the last dialed number.2. Voice dial: Allows you to say the person’s name instead of typing the number.3. Dial preferred number: Directly dials a predened number.4. Phone calls using ComPilot Air II
2.1.24 254. Hold call: While in a phone conversation, this will put the call on hold. The caller stays on the line but there is no audio transfer and the hearing aids switch to the previously active hearing program. 5. Transfer call: This allows you to hand your phone to another person. Your hearing aids will switch back to the previously active hearing program.To transfer the call back to ComPilot Air II, press and hold the main button. The call will now resume through your hearing aids.5. Streaming audio Before streaming, wear your hearing aids and ComPilot Air II correctly and switch them on (see 3.4).5.1 Streaming audio via BluetoothStreaming audio via cell phoneYou can stream music wirelessly from your cell phone: Make sure ComPilot Air II is connected to your phone as described in chapter 4.3. Use your phone music player to play music. Streaming audio via other devicesTo use ComPilot Air II with a Bluetooth enabled audio device (e.g. MP3 player), you must rst pair the devices: Switch the ComPilot Air II o. Press and hold the volume up button. Switch ComPilot Air II on whilst still pressing the volume up button.4. Phone calls using ComPilot Air II
26 27 Release the volume up button when the indicator light starts rapidly blinking blue.  Start the pairing process on the Bluetooth device within 1 minute according to the device’s user guide and use code “0000” if prompted. After successful pairing, the indicator light will stop rapidly blinking. Press play on the Bluetooth device if needed. Streaming will start automatically and the indicator light will turn solid blue indicating the active streaming.To adjust the volume of the audio signal use the volume controls on the audio device. Press the main button to pause and restart streaming.To stop Bluetooth streaming completely, press and hold the main button (2 sec), switch the other Bluetooth device o or disable its Bluetooth feature. Please refer to the device’s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described. Maximum ComPilot Air II streaming time is 6 hours with a fully charged battery.Note: During streaming, ComPilot Air II cannot be used as hearing aid remote control. Press and hold the main button (2 sec) to stop the Bluetooth stream completely.5. Streaming audio
28 295.2 Streaming audio from TV or hi-It is recommended to use the dedicated and optimized Phonak TVLink II basestation for watching TV or listening to music through it. It oers the following benets: Wireless transmission up to 30 meters (90 ft). Analog and digital inputs (optical, coaxial). Charging cradle for ComPilot Air II. Refer to the TVLink II user guide for pairing instructions.6. Using ComPilot Air II as a remote control Before this functionality can be used, your hearing care professional must enable the remote control in ComPilot Air II.If ComPilot Air II is used as a handheld remote control:  Max. distance to the hearing aids is 55 cm / 22".  Hold ComPilot Air II as shown.6.1 Changing the volumePress buttons:  to increase the volume to decrease the volume Adjusting the volume with ComPilot Air II will have the same eect as adjusting the volume directly on your hearing aids. 5. Streaming audio
30 31Reducing surrounding soundsYou can reduce the surrounding sounds with a single button press. This may be helpful during music or phone streaming. The level of reduction is set by your hearing care professional. Press and hold the volume down button (>2 sec) for more reduction. Press and hold the volume up button (>2 sec) to return to the original hearing aid volume.6.2 Changing the program Changing hearing programs is only possible if no streaming is in progress. Press the main button to proceed to the next available program.6. Using ComPilot Air II as a remote control7.1 Main button functionalityThe Main button has multiple functionalities:1. Phone: It accepts and ends a phone call.2. Stream: It pauses and resumes the streaming from an audio device. A long press (2 sec) will disconnect the streaming and programs can be changed again.3. Remote control: Used to change the hearing programs. The hearing programs cannot be changed when:  a phone call is in progress  a Bluetooth device is streaming or paused  the remote control feature was not enabled by the hearing care professional7. More detailed information
32 337.2 Locking the buttonsTo prevent the buttons being accidentally pressed:  Press the volume up and down buttons simultaneously to lock or unlock the buttons.  The indicator light will triple blink red indicating that the buttons are locked. When locked, the indicator light will triple blink and you may hear a triple beep through the hearing aids each time a button is pressed. Accepting an incoming call is still possible. In locked state, the indicator light will stop blinking. The key symbol on the back reminds you of the lock function.7.3 Switching o the indicator lightIf the indicator light is disturbing: Lock the ComPilot Air II as described in chapter 7.2. During locked state the indicator light remains switched o. A low battery state will be shown.7.4 Managing multiple inputs When an audio source is connected via ComPilot Air II, your hearing aids will automatically switch to the special streaming programs.It is possible to have two Bluetooth audio sources connected. A phone call always has priority. You will hear the ringtone even when listening to other audio sources. If you reject or terminate the call, audio streaming will resume.7. More detailed information
Previously-active hearing programBluetooth 1Bluetooth 234 35 If you want to listen to music from your connected mobile phone, you must start the music via your phone initially; it cannot be started from ComPilot Air II.Selecting audio sources One source: Each press of the main button will pause or resume the source. Press and hold the main button (2 sec) to completely stop the music streaming. It must be re-started via the phone menu. Multiple sources: After each press of the main button, ComPilot Air II selects the next connected source in a xed sequence. Every connected audio source has a xed place in the sequence, as shown in the picture.7. More detailed information7.5 Understanding the indicator lightBluetooth pairing Rapid blink blue1 Bluetooth device Short blink blue connected 2 Bluetooth Double-blink blue devices connected Phone or music Solid blue via Bluetooth Demo sound playing Solid pinkCharging Solid Red
36 37Charged and full battery Solid greenSwitching On Green 2 secondsSwitching O Solid red for 2 secondsBattery above 10% Slow blink green <10% battery left. Short ash redPlease charge Enable / Triple ash red (locked)disable lock state Triple ash green (unlocked)7.6 Deleting paired Bluetooth devicesIf you encounter issues with one of the paired devices, you may consider deleting the pairings from ComPilot Air II. Deleting the pairing of Bluetooth devices removes the ability to connect to any previously paired Bluetooth device.1. Turn ComPilot Air II on while pressing the volume up button.2. Release the volume up button only after 10 seconds when the rapidly blue blinking indicator light turns green.3. Delete the ComPilot Air II pairing entries on your mobile phone before any re-pairing.4. Repeat the pairing procedure as described in chapter 4.2.7. More detailed information
38 397.7 Caller identicationComPilot Air II is able to tell you the name of the caller.ComPilot Air II will try to access information about the caller from your phone book. It will be spoken through your hearing aids as follows: The stored name in your phone’s phonebook. The number if the name is not known.Your hearing care professional can configure the language setting of your ComPilot Air II.Alternatively you can also use the Phonak RemoteControl App to congure the language setting (see chapter 7.9).7.8 VoiceAlerts (spoken messages)Informs you about the dierent operation modes and status of ComPilot Air II using spoken messages.Your hearing care professional can congure the language setting as well as the speech levels: Warnings only: Spoken information about a low ComPilot Air II battery and during the Bluetooth pairing process. Standard: Additional information about switching ComPilot Air II on or o, start or end charging during streaming, input source selection announcements. Detailed: Additional information about start or end of charging even if no streaming source is active, Bluetooth device connect or disconnect and transfer or hold a call.7. More detailed information
40 417.9 Phonak RemoteControl AppThe Phonak RemoteControl App is a Smartphone application, which oers additional control of your hearing aid. Features are visualized on your Smartphone screen and give you the ability to partially congure your hearing system.Experience more: Individual left / right volume control.  Direct program or alternative audio input selection. Support for the Bluetooth pairing process. For more information and to download of the RemoteControl App visit the website: http://www.phonak.com/rcappFor any problems not listed in this user guide, please contactyour hearing care professional.Causes During Bluetooth pairing my other device is prompting for a code, what do I have to enter? The pairing code is required for the initial coupling of ComPilot Air II with your Bluetooth device (“pairing”). I hear intermittency during an audio transfer via ComPilot Air II. The Bluetooth device is too far away, or worn in a back pocket (body shielding).  ComPilot Air II searches for known devices for 2 minutes after switching on.  A phone connected to other devices such as a PC may not be able to continuously stream music.What to do Enter "0000" (four zeros) when prompted for a code.  Do not exceed the maximum distance 5–10 m (15–30 ft.) and keep Bluetooth devices in front of you. After 2 minutes, ComPilot Air II will stop searching and the intermittency will stop.  When using your Bluetooth phone as music player, disconnect it from other devices such as PCs. 8. Troubleshooting
42 43Causes What to doThe volume of the music or phone conversation is too loud or too quiet. Dierent audio sources have dierent outputs. I have diculties understanding the phone conversation in a noisy environment. Your hearing aid microphones are set too high during the call. The caller can hear me but I cannot hear the caller. The call was transferred to your phone. Some phones, when accepting the call through the phone button, don’t use ComPilot Air II.  To change the volume of the phone, or any other sound source to ComPilot Air II, use the volume control of that external device. Reduce the environmental noise by pressing the button for 2 seconds (see chapter 6.1). Use the phone volume button to increase the phone volume. Make sure the call is transferred back to ComPilot Air II via the phone menu. Always accept the call by pressing the main button. ComPilot Air II is no longer recognized by the phone or other Bluetooth devices to which it was previously paired. 2 minutes after not nding a device, ComPilot Air II will stop seeking devices to save power.  The devices are too far away from each other. ComPilot Air II can be paired to a maximum of 6 dierent Bluetooth devices. If the internal memory is full, new pairings may overwrite previous pairings.  Pairing was deleted. I am not streaming but the hearing aids keep switching between the streaming and the normal hearing aid program. Your phone sends sounds to ComPilot Air II due to incoming SMS or mails.  Phone key tones are switched on.Causes  Switch ComPilot Air II o. Wait until the red indicator light switches o, then turn on again.  Bring devices within 1 meter range and try again. Repeat the pairing between ComPilot Air II and the Bluetooth device which was overwritten. Repeat the pairing between ComPilot Air II and the Bluetooth device which was deleted.  Disable the system sounds for reminders, alarms, SMS, etc., via your phone menu. Switch o phone key tones via your phone menu. What to do8. Troubleshooting
44 45Causes What to doI hear my phone’s key-press tones in my hearing aids. The key-press tones may be enabled on your phone.Every time I switch on my phone, the music player starts. For some phones this is normal behavior and not initiated by ComPilot Air II. Every time I get in my car the ComPilot Air II connection to my phone behaves unexpectedly. The car Bluetooth system connects to your phone.  Deactivate key-press and conrmation tones on your phone. Please refer to the phone’s user guide. Some phones can be congured not to start the music player automatically.  Press and hold main button to stop streaming. Stop the music player via phone menu after the phone is connected.  Consider disconnecting the car system from your phone. Causes What to do  Ensure Bluetooth is enabled according to your phone’s user guide. 1. Disable the Bluetooth functionality in your phone and turn it on again. 2. Restart ComPilot Air II by switching it o and then on. The Bluetooth functionality will be automatically reactivated. 3. Activate ComPilot Air II by selecting it in the phone’s “Active device” menu. 4. Reduce the distance to phone. Follow the pairing process in this guide. Wear ComPilot Air II clipped to your cloth. Keep distance to phone <10 m (<30 ft).8. TroubleshootingThe phone is ringing but the indicator light is not solid blue and there is no ringing signal through the hearing aids. Bluetooth is disabled in the phone. ComPilot Air II and your phone are not connected to each other.  ComPilot Air II is not paired to the phone. The distance is too great between ComPilot Air II and the phone.
46 47The phone is ringing, the indicator light is solid blue but there is no ringing signal through the hearing aids. ComPilot Air II is out of range of the hearing aids. Phone is set to vibrate. You are already on a phone call and a second call cannot be recognized.My phone rings but the name of the caller is not heard acoustically. The caller identication feature is not available or not enabled on your phone. Two phones are connected to your ComPilot Air II.  Caller identication may be switched o.Causes Wear ComPilot Air II correctly clipped to your cloth with max. 40 cm (16") distance to the hearing aids. Enable ring tone on phone. Hang up the rst phone call, then accept the second call.  Please refer to the phone’s user guide to check the availability of this feature. If two phones are connected caller identication is only available on the phone that was last paired to ComPilot Air II. Please ask your hearing care professional to enable caller identication on your ComPilot Air II.What to do Causes What to doDuring a phone call the other party has diculty hearing me. ComPilot Air II microphone opening may be covered. ComPilot Air II may not be worn correctly. ComPilot Air II may rub against clothing.  The surrounding noise may be too loud. ComPilot Air II is unresponsive or there is no indicator light when switching On. ComPilot Air II may be completely discharged. It may indicate a software problem. Make sure the microphone opening is not covered by part of your body, clothing or dirt and debris. Make sure your ComPilot Air II is clipped securely to cloth within 40 cm (16"). distance to your hearing aids. Reduce movement while you speak. Bring ComPilot Air II closer to your mouth. Suggest to your callers that they increase the phone volume.  Charge for at least 1 hour.  Switch ComPilot Air II O, wait 30 seconds, then switch On again. 8. Troubleshooting
48 49The operating time of your ComPilot Air II is reduced substantially. The battery typically needs several charging cycles to achieve full performance. Please consult the datasheet for the typical operating time. I have interruptions while my audio streaming is active. ComPilot Air II is too far away from the hearing aids while streaming.  Bluetooth signal is out of range.I cannot hear the demo sound. Hearing aids are not worn correctly. ComPilot Air II is not worn correctly or switched O.Causes  Charge for at least 3 hours the rst time you charge ComPilot Air II. Let a new ComPilot Air II discharge completely three times. Wear ComPilot Air II clipped to your cloth with max. 40 cm (16") distance to the hearing aids. Keep the Bluetooth device. within the operating range. Make sure your hearing aids are inserted correctly. Wear ComPilot Air II clipped to your cloth with max. 40 cm (16") distance to the hearing aids. Make sure ComPilot Air II is charged and switched on.What to do9. Service and Warranty9.1 Local warrantyPlease ask the hearing care professional, where you purchased your device, about the terms of the local warranty.9.2 International warrantyPhonak oers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty only comes into force if proof of purchase is shown.The international warranty does not aect any legal rights that you might have under applicable national legislation governing sale of consumer goods.
50 519.3 Warranty limitationThis warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their oce.Serial number:Date of purchase: Authorized hearing care professional (stamp / signature): Declaration of conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on http://www.phonak.com (worldwide locations).Australia:Supplier Code Number N15398New Zealand:Supplier Code Number Z1285 10. Compliance information
52 53Notice 1:This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.Notice 2:Changes or modications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.Notice 3:This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio / TV technician for help.Notice 4:Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted pursuant to the Japanese Radio Law (電波法) and the Japanese Telecommunications Business Law (電気通信事業法).This device should not be modied (otherwise the granted designation number will become invalid)."10. Compliance information
54 5511. Information and explanation of symbols With the CE symbol, Phonak AG conrms that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the device is specied as an applied part of Type B.This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.The device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in this user guide.OperatingconditionsImportant information for handling and product safety.This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.EMC and radio communications compliance label Australia.Indicates the medical device manufacturer, as dened in EU Directive 93/42/EEC.11. Information and explanation of symbols
56 57Keep dry. Humidity transportation and storage: <90% (non condensing). Humidity operation: <95% (non condensing).Atmospheric pressure: 200 hPA to 1500 hPA.Temperature transport and storage: –20°C to +60°C (–4° to +140° Fahrenheit) Temperature operation: 0° to 40° Celsius (+32° to +104° Fahrenheit)The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal. Proper disposal protects the environment and health.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Phonak is under license. Other trademarks and trade names are those of their respective owners.Japanese mark for certified radio equipment.11. Information and explanation of symbols
58 59The following pages contain important safety information.Hazard warnings Keep this device out of reach of children and mentally challenged people or pets. For persons with active implantable medical devices (i.e. pacemakers, debrillators, etc.) the use of this device is not permitted. Ask your hearing care professional for details. Only use hearing aids that have been specially programmed for you by your hearing care professional. Changes or modications to the device that were not explicitly approved by Phonak are not permitted. Opening the device might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional.12. Important safety information This product has an embedded, non-replaceable battery. Do not attempt to open the product or remove the battery as this may cause injury and damage the product. Dispose of electrical components in accordance with your local regulations by Phonak AG. External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. Using the device, its connectors or cables in any way contradictory to their intended purpose as described in this user guide (e.g., wearing the USB cable around the neck) can cause injury. When operating machinery, ensure that no parts get caught in the machine. The mini-USB port is to be used for the described purpose only.12. Important safety information
60 61 For safety reasons, only use chargers supplied by Phonak or stabilized chargers with a rating of 5 VDC, min. 500 mA. Caution: electric shock. Do not insert plug alone into electrical outlets. Do not use the device in explosive areas (mines or industrial areas with danger of explosions, oxygen- rich environments or areas where ammable anesthetics are handled) or where electronic equipment is prohibited.Information on product safety Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard) or direct skin contact when sweating (workout, tness, sport). Do not drop the device. Dropping onto a hard surface can damage the device. Special medical or dental examination including radiation described below, may adversely aect the correct functioning of your device. Remove and keep it outside the examination room/area before undergoing:  Medical or dental examination with X-ray (also CT scan).  Medical examinations with MRI/NMRI scans, generating magnetic elds. Protect the device, charging slot and power supply from dirt and debris.12. Important safety information
62 63 Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Never use a microwave or other heating devices to dry the device. The digitally coded, inductive transmission technology used in the device is highly reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the hearing system near computer equipment, larger electronic installations or other strong electromagnetic elds, it may be necessary to be at least 60 cm (24") away from the interfering device to ensure proper operation. Keep the device at least 10 cm away from any kind of magnets. Do not connect an USB cable exceeding 3 meters (9 ft) in length to the device. When the device is not in use, turn it o and store it safely.Other important information High-powered electronic equipment, larger electronic installations and metallic structures may impair and signicantly reduce the operating range. If the hearing aids do not respond to the device because of an unusual eld disturbance, move away from the disturbing eld. 12. Important safety information

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