Sleep Number 5000C Universal Remote Control User Manual

Sleep Number Corporation Universal Remote Control

User Manual

MEMORY FOAM SERIESBED ASSEMBLY GUIDE
* See Owners’ InnerCircleSM Rewards Section for details. SLEEP NUMBER, SELECT COMFORT, SLEEPIQ and the Double Arrow Design are registered trademarks of Select Comfort Corporation.WelcomeCongratulations on your purchase of the Sleep Number® bed. You’ve not only made a great decision to sleep your very best, you’ve joined the more than 9 million well-rested Insiders who are part of our InnerCircleSM family.As an Insider, you’ll be the first to know about our latest innovations and you’ll always receive special savings on Sleep Number® beds and bedding. You can even earn rewards for sharing what you love about your bed with friends and family.* Simply register your bed at sleepnumber.com/innercircle to start receiving all your exclusive benefits.We believe the best sleep of your life begins with the Sleep Number® experience, and we look forward to further individualizing your comfort. Our Sleep Professionals are dedicated to your sleep for life.Sleep well, dream big.Shelly Ibach, President and CEOMy Sleep Number® setting is 35to Sleep Number2
What’s InsideSetting up your new Sleep Number® bed only takes about an hour and you’ll enjoy the benefits of better sleep for years to come. You won’t need any tools and, although it’s nice to have a helper, you can do it by yourself.NOTE: If you ordered the Sleep Number® modular base, please see the Assembling Your Base guide for assembly instructions.Assembling Your Mattress .......................................................... pg 4 Getting Comfortable with Your Sleep Number® Setting ....... pg 12Product Care ................................................................................. pg 14Frequently Asked Questions ...................................................... pg 15Sleep Number® Bedding Collection ........................................ pg 18Warranty ........................................................................................ pg 20Welcome to Sleep Number InnerCircle® ..................................pg 22Decide where to put your new bed. Make sure there’s an electric power source nearby to operate your Firmness Control™ system. Assemble your modular base or existing bed frame before assembling your mattress.Prepare your bed. To achieve the best comfort and support on your Sleep Number® mattress, a firm flat surface such as the Sleep Number® modular base, a solid surface platform bed or bunkie board is recommended. Assemble your modular base or existing bed frame before assembling your mattress. Open all boxes. CAUTION: Immediately dispose of packaging as it can pose choking or other hazards to small children and pets.Prepare your memory foam comfort layer. The memory foam comfort layer should be stored at room temperature for at least four hours before mattress assembly. Carefully open the foam comfort layer and set aside. It’ll need at least 30 minutes to fully expand.WARNING: Read all instructions before use to avoid injury. Improper use of product can result in serious injury or death. Follow the safety information in this assembly guide. Keep this assembly guide for future reference.Getting Started3
Twin Extra-Long/FullDouble*/QueenKing/California KingMattress Cover 111Foam Border Walls 444Center Foam Wall m6 mattress only 011Memory Foam Comfort Layer 111Foam Base Pad 111Air Chambers 122Firmness Control™ System 111Corner Locks 04*0Mattress: What’s IncludedAssembling Your MattressCarefully check the contents of your mattress boxes. Make sure you have the correct number of components for the size of bed you purchased. If you are missing any items listed to the right, please call 1.800.472.7185 or email Customer Service at customerservice@selectcomfort.com.Prepare your memory foam comfort layer. Open and set aside. It’ll need at least 30 minutes to fully expand.Before You BeginIndividualized ComfortOur most advanced Sleep Number® DualAir™ technology allows you to find your Sleep Number® setting, name your side of the bed and more—all at the simple touch of a button.Remote may vary4
Assembling Your MattressSome texture and surface appearances may vary from those shown.Mattress Components Mattress CoverFoam Base PadFoam Border Walls Center Foam WallTwo long and two short m6 mattress onlyMemory Foam Comfort LayerAir ChambersShown as packaged Shown as packagedDouble beds onlyCorner LocksRemote may varyRemote(s)Firmness Control™ System5
1 Mattress Cover• Place the mattress cover on your base or existing bed platform, making sure openings in the bottom of the mattress cover are at the head of the bed.• Unzip the mattress cover and set the mattress cover top aside.2 Inner Cover• Unzip the inner cover zipper located at the head of the bed (see inset) and set the inner cover panel aside.3 Foam Side Walls• Place the long border walls along the inside of the mattress cover, extending the entire length of the bed.• Make sure that the notches are facing the center of the bed.Assembling Your MattressDouble Beds Only - Corner Lock™ System Assembly• Place one corner lock in each corner of the mattress cover bottom.NOTE: Corner locks must go under the border wrap.• As you install the foam side and end walls, be sure the walls meet inside the corner locks at each corner. (Double beds use corner locks in place of notched side walls.)Head of bedOpeningsHead of bed6
Assembling Your Mattress4 Foam End Walls• Place the short border walls at the head and foot, between the side walls.• Make sure the foam border walls are connected securely and squarely.• Ensure that the zipper is aligned with the top edge of the foam border walls.NOTE: It is okay if the foam walls bow to the inside of the bed at this point in the assembly.5 Foam Base Pad• Carefully shake out the foam base pad.• Place the foam base pad in the bottom of the mattress cover with the smooth side facing down.Head of bed Head of bedFoam pattern varies by bed model. 7
6 Air Chamber(s)• Place the air chamber(s) on top of the foam base pad so the hose connectors face the head of the bed and lie on the bottom when inflated.7 Firmness Control™ System Firmness Control™ System for Dual Chamber Beds• Pass the left Firmness Control™ system hose (marked with a white band) through the opening on the bottom left side of the mattress cover.• Connect the Firmness Control™ system hose to the left air chamber by pushing together until you hear a click.• Repeat for the right side of the mattress, using the right Firmness Control™ system hose (marked with a blue band). Firmness Control™ System for Single Chamber Beds• Pass the Firmness Control™ system hose through the opening on the bottom of the mattress cover.• Connect the Firmness Control™ system hose to the air chamber by pushing together until you hear a click.Dual chamber bed shown.6Right SideLeft Side Foam End WallAir ChamberHead of Bed7Head of bedHoseConnectorsWARNING: Firmness Control™ system has no user serviceable parts. Do not open.8
Assembling Your MattressDualAir™ Technology InsideAt the heart of the Sleep Number® bed is our most advanced DualAir™ technology. Adjustable air chambers and a Firmness Control™ system allow you to easily find your ideal level of comfort and support on each side—your Sleep Number® setting. See Remote Quick Start Guide for more details. 8 Activate DualAir™ Technology• Plug your Firmness Control™ system into a working electrical outlet.• Insert two AA batteries (included) into your remote. • Your remote will turn on simply by picking it up or pressing any button. Easy-to-follow instructions will guide you through the next steps. • Please wait while your mattress inflates; this will take a few minutes. When complete, you’ll be prompted to complete your bed assembly.My Sleep Number® Setting ButtonLow Battery IndicatorSide ButtonUp/FirmerDown/SofterMenu/SelectYour Remote at a Glance Remote may vary 9
9 Air Chambers (Dual Chamber Beds Only)• Insert the center foam wall between the air chambers (m6 mattress only).• Zip the air chambers together.10 Border Wrap• Ensure that the border wrap extends over the air chambers as shown in figure A.WARNING: To ensure compliance with federal and state flammability requirements, border wrap must be positioned correctly within the mattress as shown.11 Inner Cover• Lay the inner cover panel on top of the air chamber(s) and zip the inner cover closed (figure B).BAABHead of bedHead of bed10
Assembling Your Mattress12 Memory Foam Comfort Layer• Place the memory foam comfort layer on top of the inner cover panel, ensuring that the white side of the layer is facing down.• Align the memory foam comfort layer with the edges of the bed (the edges of the layer may overhang slightly).13 Mattress Cover Top• To close the mattress cover, place it on the bed with the zipper pull at the head of the bed.• Make sure the zipper pin is completely inserted into the zipper box.• Zip the top of the mattress cover closed.Proper zipper alignment14 You’re Done!Head of bed Head of bed11
Give It TimeDon’t worry if your bed doesn’t feel “exactly right” at first. Try a Sleep Number® setting that feels the most comfortable for at least five nights. Then, evaluate your comfort. Make small adjustments until you’ve found the setting that feels most comfortable for you.If you need additional assistance, visit sleepnumber.com and click on Customer Service or call 1.800.472.7185 to reach a Customer Service Representative. Our trained Customer Service Representatives will provide help to improve your comfort.Getting Comfortable with Your Sleep Number® SettingThere’s nothing quite like finding your Sleep Number® setting—that moment when your body feels aligned, relaxed and perfectly supported. Your Sleep Number® remote is designed to easily guide you to your ideal level of firmness, comfort and support. Begin by lying on the bed in your preferred sleeping position. Press the Side button to choose your side of the bed. Press the Home button and choose Sleep Number.® Press the Favorites button and choose Find Sleep Number.® Follow the instructions on your remote to find your favorite Sleep Number® setting. This may take a few minutes.• Body alignment is not straight• Your pillow makes your head tilt at an angle from the rest of your body• You feel discomfort from pressure at your neck, shoulders, back, hips or legs• Neck and back are aligned in the same position as when you are standing• No discomfort at shoulder and hip pressure points• You feel the mattress support the small of your back (back sleepers) or the curve of your side (side sleepers)Right Wrong12
Getting Comfortable with Your Sleep Number® SettingSleep Number® Setting StudyAs you can see in the chart below, Sleep Number® bed owners find comfort at all settings from 5-100, however the majority of sleepers find their Sleep Number® setting between 35 and 50.Things to RememberThe best part about your Sleep Number® bed is that it’s adjustable every day, as your comfort needs change.Reasons you may wish to adjust the firmness of your bed: • strained muscles• back pain• weight change• pregnancy• sunburn• new sleeping positionTips for a Great Night’s SleepNot getting 8 hours of sleep a night? Don’t despair. These tips from the experts at Sleep Number can help you fall asleep more easily and sleep more soundly.• Keep a regular sleep schedule, even on the weekends.• Avoid TVs, computers, phones and tablets before bedtime.• Exercise regularly, but not too close to bedtime.• Eliminate caffeine after noon.0% 5% 10% 15% 20 40 60 80 100 Percent of people at sleep settingSleep Number® setting13
Cleaning Your Mattress Spot clean the cover of your Sleep Number® mattress with carbonated water. Do not dry clean the mattress cover or put it in a washing machine. Do not apply stain guard; it may cause the fabric to turn yellow.Sleep Number is an industry leader in the use of materials designed to inhibit the growth of allergens or microorganisms.Advanced antimicrobial safeguards are incorporated into every Sleep Number® bed. Key components of the mattress have been treated to protect the bed from contaminants such as mold, mildew and bacteria growth. The unique, zip-open design of the Sleep Number® bed allows you to easily open, ventilate or vacuum if you choose.In rare instances and under the right conditions, mold or mildew can form inside many types of mattresses, bedding or upholstered products. Should this condition occur in your mattress, please contact our Customer Service department at 1.800.472.7185 so we can work with you to return your bed to factory-fresh condition.Cleaning Your Remote• Wipe the body with a clean cloth dampened with a mild soap and water solution.• Wipe the display screen with a clean, dry, lint-free cloth. CAUTION: Do not immerse in water or place in dishwasher.Moving Your Sleep Number® Bed• Always disassemble the base. Bag all hardware so that it is not lost.• The mattress can be fully inflated, capped off and packaged in a mattress box for moving.• If you don’t have a mattress box, double-bag the cover to prevent stains. Deflate and box the air chamber(s) to prevent possible damage.• Pack the Firmness Control™ system in a box with packing material. Transport with minimal exposure to shock and vibration.• Tuck the remote, air chamber caps and instructions in the box with the Firmness Control™ system to prevent them from being lost.Product Care14
Frequently Asked QuestionsMattress FAQsQ. Where are the air chamber caps? And where should I store them?A. The caps are in the Firmness Control™ system box. Please store these in the mattress cover at the head of the bed in case you should ever need to temporarily cap your air chamber(s).Q. What if my foam comfort layer appears to be too small or irregular?A. Gently shake the layer as you place it in your mattress and it will recover its full size overnight.Q. What if I feel like I’m rolling toward the edge or toward the center of the mattress?A. Although rare, these sensations could potentially be experienced if one side of the mattress is set quite firm and the other side quite soft. Call Customer Service at 1.800.472.7185 for a remedy to this situation if bothersome to you.Q. What if I notice a rubber smell from the air chamber(s)? A. The odor you may smell is non-toxic and will fade over time. To minimize the smell, unzip the mattress cover and allow the air chamber to air out for a few hours. Laying a couple of dryer sheets on top of the air chamber will also help mask any odor by adding a fresh scent.Frequently Asked Questions15
Firmness Control™ System FAQsQ. Why does my Sleep Number® setting change?A. Your Sleep Number® setting is based on the combination of body weight, volume of air in the air chamber and sleep position. Several factors may contribute to fluctuations in your Sleep Number® setting: • Temperature can cause changes in your Sleep Number® setting. For example, a heated mattress pad will cause the Sleep Number® setting to increase. • Barometric pressure related to weather and altitude can cause your Sleep Number® setting to change. • Weight can affect your Sleep Number® setting. The Firmness Control™ system acts similarly to a scale. More weight means a higher Sleep Number® setting. • Different sleep positions can affect your Sleep Number® setting. The more concentrated the weight is, the greater chance the Sleep Number® setting will be higher (e.g., when you lie on your side). When weight is distributed more evenly throughout the chamber, it is more likely that the Sleep Number® setting will be lower (e.g., when you lie on your back or stomach).Q. What do I do if the Firmness Control™ system doesn’t run?A. Make sure the power cord is securely plugged into the Firmness Control™ system. Verify that the power cord is plugged into an outlet that has power and is not connected to a wall switch.Q. I feel the mattress is losing air. What should I do?A. Air loss can be caused by an unsecured hose connection, a defective air chamber or a defective Firmness Control™ system. First, make sure the hoses are securely connected to the air chambers. If you do not find any damaged or loose connections, identify which of the following situations matches your situation and follow the instructions for remedying your issue. NOTE: To avoid variations in your Sleep Number® setting or level of comfort, make sure that you are lying in your preferred sleep position when adjusting and checking your Sleep Number® setting. If you have a dual air chamber bed and suspect only one side of your Sleep Number® bed is getting softer: • Inspect the o-ring and connectors for cracking or damage. • Switch the hoses on the air chambers so the left hose (marked with a white band) is attached to the right air chamber and the right hose (marked with a blue band) is attached to the left air chamber. You should hear a click when the hose is securely connected to the air chamber. • Fill the air chambers to the appropriate Sleep Number® setting(s) for the person sleeping on each side of the bed. • Sleep on the bed and monitor the feel of the bed’s firmness on both sides. • If neither chamber feels softer over time, you may have had a loose connection that was fixed when the hoses were switched. Switch the hoses back to their correct positions and continue to use the bed as usual. • If an air chamber feels softer after switching hoses, contact Customer Service with the results (the issue stayed on the same side of the bed or it moved to the other side after switching hoses). If you have a dual air chamber bed and both air chambers are getting softer or you have a single air chamber bed and feel the air chamber getting softer: • Inspect the o-ring(s) and connector(s) for cracking or damage, then reconnect the Firmness Control™ system to the air chamber(s). 16
Frequently Asked Questions • Lie down in your normal sleep position and fill the air chamber(s) with suspected air loss to your normal Sleep Number® setting plus an additional 15 points (e.g., if you sleep at 35, fill to 50). Over-inflation will compensate for air that may escape in one of the next steps. • Locate the air chamber caps that came with your bed.* • Disconnect the hose(s) from the air chamber(s) and quickly cap the chamber(s). • Leave the air chamber(s) capped for a minimum of 48 hours. • If the air chamber(s) become noticeably softer when capped, contact Customer Service. • If the air chamber(s) hold air, reconnect the hose(s) and continue using the bed. The air loss issue may have been due to environmental factors or a connection issue. Contact Customer Service if the air loss issue returns after reattaching the Firmness Control™ system. *Air chamber caps are typically found at the head of the bed inside the mattress cover in a small plastic bag. If you cannot find the caps, they may be available at your nearest Sleep Number® store. You can also request them by emailing Sleep Number at CustomerService@selectcomfort.com with your request or by calling 1.800.472.7185.Q. Will my bed deflate if there is a power surge or power loss?A. No, your mattress will maintain its firmness. Q. How will I know if there’s a problem, like the chamber isn’t inflating or the system isn’t receiving power?A. The remote is designed to let you know if something isn’t working like it’s supposed to. An error message will let you know an issue has been detected, along with prompts for how to fix it. If the error is still not resolved, you will be instructed to visit sleepnumber.com/chat or to call us at 1.800.472.7185.Remote Control FAQsQ. How do I capitalize a letter in the middle of my name?A. Select the letter and press the up/down arrows simultaneously.Q. How many characters can I use for my name?A. Eleven.Q. My remote says there’s an inflation/connectivity error. What should I do?A. An error message lets you know an issue has been detected, along with prompts for how to fix it. If the error is still not resolved, you will be instructed to visit sleepnumber.com/chat or to call us at 1.800.472.7185.Q How do I restore the remote’s original settings?A. To erase all stored information, hold down all three buttons (Up/Down/Menu) simultaneously for seven seconds. Q. Why won’t my remote turn on?A. You may need to replace the batteries. Your remote comes with two AA batteries that should last about six months with normal use. If new batteries don’t resolve the issue, please visit sleepnumber.com/chat or call us at 1.800.472.7185.17
WarrantySleep Number® Mattress Limited Warranty Select Comfort Corporation (“Sleep Number”) warrants this mattress and/or mattress base against defects in material or workmanship to the original purchaser for a period of twenty-five (25) years from the date of original purchase or invoice, whichever is later. WHAT WE WILL DO: At our option, Sleep Number will repair or replace the warranted product or part provided that it is returned to us as provided herein. During the first two (2) warranty years, any covered repairs or replacement parts will be at no cost to you. Sleep Number reserves the right to substitute products or parts of comparable quality and value or, where permissible by law, to use or deliver refurbished products or parts in the repair or replacement of any product or part that does not come into contact with the sleep surface (e.g., the Firmness Control™ system or the air chambers) under this limited warranty.HOW WARRANTY COVERAGE IS CALCULATED: During the following warranty years, your repair or replacement cost will be calculated by adjusting our then-current prices for the product or part (or a comparable product or part if the original product or part is no longer in production) as follows:Warranty Year Original Purchaser’s Percent of Product/Part Cost0-2 No Cost3-20 20% plus 4% for each completed year from original purchase or invoice date, whichever is later21-25 96%WHO THIS WARRANTY PROVIDES COVERAGE TO: Your warranty is non-transferrable and sale, transfer or disposal of the warranted product or part will void this warranty. For the purposes of this warranty, an “original purchaser” is an individual who purchases the product directly from Sleep Number or an authorized reseller for personal, consumer use and not with the intent to resell the product or use for commercial purposes. This warranty does not apply to products purchased either with the intent to resell or through unauthorized resellers including, without limitation, third party websites such as Craigslist, eBay, or Amazon. If you are not the original purchaser, you take the product “as is” and with any and all faults.CLAIMS THIS WARRANTY DOES NOT COVER: Your warranty excludes claims for conditions arising from normal wear and tear including but not limited to mattress cover compression, foam compression, discoloration of parts or normal body indentations. This warranty does not provide coverage for claims related to comfort preference (e.g., “The bed feels too hard/soft.”). The warranty does not provide coverage and will become void if claims are a result of damage caused by tampering with or modifications to any component including the opening of the Firmness Control™ system or remote control. Damage caused from laundering or dry-cleaning the product or any part as well as damage caused by misuse or abuse including but not limited to stains, soil, burns, cuts, tears or spills or factors other than a product defect are also excluded under and will void this warranty. Lastly, this warranty does not provide coverage and will become void if damage is caused by acts of nature or relating to forces outside Select Comfort’s control including but not limited to fire, flood or lightning damage or from damage caused by power surges. This warranty does not apply to beds sold as floor models or “demos.” Changes in barometric pressure can impact the feel of your Sleep Number® mattress and may require you to occasionally adjust your Firmness Control™ system to return to your preferred Sleep Number® setting. This is normal, is a function of the environment, and does not reflect any defect in your Sleep Number® mattress or Firmness Control™ system. Consequently, this warranty will not cover claims caused by changes in barometric pressure.COSTS THIS WARRANTY DOES NOT COVER: In connection with your warranty claim, you are responsible for returning the warranted product or part to us. If your claim occurs during the first two warranty years, we will incur both the cost of shipping the warranted product or part back to us as well as the cost of our shipment of any repaired or replaced product or part back to you. If your claim occurs after the first two warranty years, shipping of products or parts related to your warranty claim will be at your expense in both directions. In either case, you remain responsible for bringing your authorized return to your nearest UPS facility or drop-off location. This warranty does not provide coverage for or the cost associated with the transportation, inspection, removal or installation of any product or parts except as provided above. The responsibility for the installation of any product or part replaced under this warranty and any related installation costs are yours regardless of whether there is any cost to you for the repaired or replaced product or part. WHAT YOU MUST DO TO KEEP THE WARRANTY IN EFFECT: KEEP YOUR ORIGINAL RECEIPT. You may be required to provide your original receipt at the time of any warranty claim.USE AN APPROPRIATE FOUNDATION. Your Sleep Number® mattress is designed to work on a firm, solid, non-spring foundation or adjustable bed base that is sufficiently strong and stable so as being capable of supporting the weight of the mattress and its occupants. Failure to use an appropriate foundation will void your warranty.DO NOT REMOVE THE LAW LABEL. Do not remove the law label attached to your Sleep Number® mattress. This label identifies your mattress as being a genuine Sleep Number® mattress and may be required to establish warranty coverage. KEEP THE MATTRESS AND/OR BASE IN A SANITARY CONDITION. This warranty shall not apply to any product or part found to be in an unreasonably unsanitary condition. A product is in an unreasonably unsanitary condition if it is so pervasively soiled that an inspection is unable to be conducted due to the presence of body fluids, blood borne pathogens, insects or other substances that otherwise suggest that the product has been subjected to misuse or abuse beyond ordinary wear and tear.WHAT IS THE WARRANTY ON REPAIRED OR REPLACED PRODUCTS OR PARTS? No new warranty is provided with any mattress or any component part that is repaired or replaced under this warranty. The warranty for any replacement mattress or component part runs from the date of your original purchase or invoice date, whichever is later. Any mattress or component part that is replaced under this warranty will be required to be returned to Sleep Number at the time of replacement.18
WarrantyWHERE DOES THIS WARRANTY APPLY? Your warranty provides coverage for products purchased and used in the United States excluding its territories and possessions (e.g., Guam, Puerto Rico and the Virgin Islands). It is not applicable to claims for products purchased or used in any other country.WHAT ARE THE LIMITATIONS ON THIS WARRANTY? Your exclusive remedy, in lieu of all incidental, special or consequential damages, including for negligence, is limited to repair or replacement of any product or component deemed to be defective under the terms and conditions stated in this warranty. SLEEP NUMBER SHALL NOT BE LIABLE IN ANY CASE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ARE THERE ANY IMPLIED WARRANTIES? EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO YOUR SLEEP NUMBER® MATTRESS AND/OR BASE IS LIMITED IN DURATION TO TWO YEARS. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO OTHER EXPRESSED OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN. Sleep Number does not make any warranty and specifically disclaims any warranty that your Sleep Number® mattress and/or base is suitable for your particular medical condition. No express or implied warranties are extended to any persons who purchased the product from anyone other than Sleep Number or its authorized retailers and all such warranties are hereby excluded. Sleep Number does not authorize any person or entity to create for it any other obligation or liability in connection with this warranty. HOW STATE LAW RELATES TO THIS WARRANTY: Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights. These rights may vary from state to state.HOW TO FILE A WARRANTY CLAIM: You must contact our Customer Service department at the phone number printed on the back cover of your owner’s manual to obtain a Service Order Number prior to returning any products or parts to us. You may be asked to undertake certain steps to troubleshoot the product or part for which a claim is being made. These steps are essential to determining whether your warranty claim is covered and ensuring shipment of the correct replacement product or part. Products or parts returned to us without a Service Order Number will be destroyed and no warranty claim will be honored. You may also contact us by email at customerservice@selectcomfort.com or in writing to: Sleep Number Customer Service, 9800 59th Avenue North, Minneapolis, MN 55442.FCC ComplianceThe equipment described in this guide has been tested and found compliant with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructionmanual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.WARNING: Any attempt to make changes or modifications could void the user’s authority to operate the equipment according to FCC certification.Important Safety Instructions • Your Sleep Number® bed is intended for in-home, non-commercial use only. Any unintended use voids the limited warranty.• The remote is not a toy and should be used under adult supervision.• Do not open the Firmness Control™ system or remote(s) (with the exception of the battery compartment). The warranty is void if these units are tampered with. The Firmness Control™ system has no user serviceable parts.• Keep the Firmness Control™ system and remote(s) away from heat sources such as radiators, heat registers, etc.• Firmness Control™ system and remote(s) are not water resistant. Do not use or store near water — for example, in a wet basement, near an open window, etc.Replacement Components In the event that replacement components are required or if you wish to upgrade to newer components that are not covered in the warranty, you may purchase these items by simply providing proof of purchase. All component sales are final and carry a 2-Year Limited Warranty from the purchase date. Product discounts and bedding promotions do not apply to components. For current pricing and to process a component purchase, call our Customer Service department at 1.800.472.7185.19
Sleep your best with the Sleep Number® Bedding Collection. From temperature balancing innovations to pillows individualized for you, discover bedding designed to meet your unique comfort needs.• DualTemp™ layer and other temperature balancing innovations• PillowFit® expertise to find just the right pillow for you• Quality sheets designed for luxurious comfort• Comforters for year-round cozy warmthExperience PillowFit®Our Sleep Professionals will use PillowFit® expertise to find the firmness, fill and fit for you. Only at a Sleep Number® store.Sleep Number® Bedding Collection20Too highToo lowA good fit
Assembling Your Mattress21
Congratulations on the purchase of your Sleep Number® bed. As a Sleep Number® bed owner you are now an Insider, a member of our InnerCircle.SM Soon you’ll be enjoying all the benefits of a better night’s sleep on your new Sleep Number® bed. Welcome to Sleep Number InnerCircle®Go to sleepnumber.com/innercircleWith your order number from your receipt, you can unlock your Insider account to access all your InnerCircleSM benefits online. You’ll also find pass-along coupons to share with friends and family, and everyone you know who could use a better night’s sleep.Receive special savings. Throughout the year, we’ll send you Insider-exclusive offers on beds and bedding.Earn rewards. Share what you love about your Sleep Number® bed with friends and family and receive a $100 reward each time someone you’ve referred buys a bed. When your 10th referral buys a bed, you’ll receive an additional $699! Reward certificates can be used toward a Sleep Number® bed or for anything in our Bedding Collection.Be the first to know. As an Insider, you’ll be the first to know about our latest innovations, from new Sleep Number® beds to bedding solutions that will improve your sleep.Enjoy Your Insider Benefits Today 2222
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If you ever have questions or need help finding your ideal comfort, please visit us at sleepnumber.com/chat to chat with a live representative 7 a.m. – 11 p.m. (Central Standard Time) daily or call 1.800.472.7185Representatives are available by phone(Central Standard Time):Monday-Friday 8 a.m. – 8 p.m.Saturday 8:30 a.m. – 5 p.m.Sunday ClosedHelp is just a click or phone call away.9800 59th Avenue North, Minneapolis, MN 55442120481©2016 Select Comfort Corporation 1/16 207338

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