Sivantos WL002BTE BTE Hearing Aid User Manual Kids en indb

Sivantos GmbH BTE Hearing Aid Kids en indb

Contents

User Manual

www.siemens.com /hearingSiemens Audiologische Technik GmbHGebbertstrasse 12591058 ErlangenGermanyPhone +49 9131 308 0© Siemens AG, 02.2008 · SBDocument No. A91SAT-00461-99T1-7600Order/Item No. 104 174 47Printed in GermanyKids_en.indb 36Kids_en.indb 36 13.02.2008 15:19:0313.02.2008 15:19:03
Explorer 500 PUser GuideKids_en.indb 1Kids_en.indb 1 13.02.2008 15:19:0413.02.2008 15:19:04
Kids_en.indb 2Kids_en.indb 2 13.02.2008 15:19:0413.02.2008 15:19:04
Dear customer,Congratulations! You have selected the new Explorer hearing instruments from Siemens. These hearing in-struments were individually designed for babies and children and fitted specially to meet your child's indivi-dual needs.These instructions, together with the guidance from your Hearing Care Professional, will help you understand how the hearing instrument works.If you have further questions, please contact your Hea-ring Care Professional.Introduction 13Kids_en.indb 3Kids_en.indb 3 13.02.2008 15:19:0413.02.2008 15:19:04
AAThe Explorer 500 P hearing instruments 6Intended use 7Children with hearing instruments 8Why hearing is important 8First hearing instruments 8General notes on safety 9Handling batteries 11Low battery indicator 1 1Inserting the battery: 1 2Removing the battery 1 3Locking the battery compartment 1 4Inserting and removing your hearing instruments 15Inserting 1 5Removing 1 6Turning your hearing instrument on and off 16Using the battery compartment door 1 6Using the volume control 1 6Using the push button 1 6Power-on delay 1 6Checking the hearing instrument's performance 17Changing the hearing program 18Contents23456789104Kids_en.indb 4Kids_en.indb 4 13.02.2008 15:19:0413.02.2008 15:19:04
AB2Adjusting the volume 19Using the audio input 20Attaching the audio shoe 2 1Removing the audio shoe 2 1e2e wireless 2.0 22Automatic telephone program 23Maintenance and care 25Accessories 26Colors and stickers 2 6Remote control 2 7Tek wireless enhancement 2 8Troubleshooting tips 29Technical information 31Disposal information 33Your hearing instrument configuration 34111213141516171819205Kids_en.indb 5Kids_en.indb 5 13.02.2008 15:19:0413.02.2008 15:19:04
Features:1 Earhook2 Battery compartment3 Microphone openings4 Audio input5 Volume control6 Program button with ON/OFF function7 optional LED8 Cover for programming socket9 TypeplatesExplorer 500 (battery type: 13)1345678The Explorer 500 P hearing instruments3296Kids_en.indb 6Kids_en.indb 6 13.02.2008 15:19:0413.02.2008 15:19:04
Hearing instruments are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing instrument must be performed by hearing health specialists, e.g. ENT doctors, audiologists or acou-sticians.Read and follow the instructions of this user guide toavoid injuries or damage to the hearing instrument.Symbols:Be aware of information marked with the warning symbol WARNING, CAUTION or NOTICE!WARNING points out a situation that could lead to serious injuries,CAUTION indicates a situation that could lead to minor and moderate injuries.NOTICE NOTICE indicates possible propertydamage.Advice and tips on how to handle yourhearing instrument better.Instruction. Indicates that something has to be done.Intended use 47Kids_en.indb 7Kids_en.indb 7 13.02.2008 15:19:0413.02.2008 15:19:04
Why hearing is importantChildren need all of their senses to discover and expe-rience the world. Hearing is not only mandatory for a proper speech and language acquisition, but also has a major influence on a child’s mental, social and emotional development.First hearing instrumentsIf your baby receives its first hearing instruments, they will be in the beginning considered as foreign objects. It is absolutely normal that the child will pull out the hearing instruments every once in a while, as it is curious and will possibly examine them very carefully. Give your child some time to get used to the hearing instruments and to feel the benefit in wearing them. If it does not accept them, do not enforce wearing the hearing instruments but try to provide them consistently. Nevertheless, always keep in mind that if a child does not accept his or her hearing instruments over a longer period of time, this might also have other reasons. Contact your Hearing Care Professional to check the child’s hearing as well as the hearing instrument fitting and performance.For further information on hearing, hearing loss and hearing instruments for children, please check out our Pediatric Website on http://www.hearing-siemens.com.5Children with hearing instruments8Kids_en.indb 8Kids_en.indb 8 13.02.2008 15:19:0513.02.2008 15:19:05
NOTICEHearing instruments are sensitive to extreme heat, high humidity, strong magnetic fields (> 0.1T), X-rays and mechanical stress.Do not expose the hearing instrument to extreme Xtemperature or high humidity. Do not leave it in direct sunlight. XDo not wear it in the shower or when you apply Xmake-up, perfume, aftershave, hairspray or suntan lotion.Do not wear the hearing instrument when you are ex- Xposed to short-waves, a strong magnetic field, a high frequency field or X-rays.NOTICETurn the hearing instrument off when not in use to Xpreserve the battery.Leaking batteries damage the instrument. Remove Xbatteries when the instrument is not in use for a pro-longed period of time.WARNINGRisk in explosive environments, e.g. mining areas!Don't use the hearing instruments (and remote con- Xtrol) in areas where there is a danger of explosions.6General notes on safety9Kids_en.indb 9Kids_en.indb 9 13.02.2008 15:19:0513.02.2008 15:19:05
General notes on safetyWARNINGChoking hazard posed by small parts.Ensure appropriate supervision when your child is Xwearing the hearing instruments.Check the integrity of the hearing instruments regula- Xry. Ensure that your child does not detach the hearing instrument from the earmold.Consult your Hearing Care Professional if the housing Xis deformed.Keep the battery compartment locked. Verify the pro- Xper function of the locking mechanism.Keep batteries and accessories out of children's reach. XIf swallowed consult a physician or a hospital imme- Xdiately.610Kids_en.indb 10Kids_en.indb 10 13.02.2008 15:19:0513.02.2008 15:19:05
Low battery indicatorYour Hearing Care Professional can program your hearing instrument to inform you when the battery is nearlyempty. If you hear an intermittent series of beeps or expe-rience low amplification power, replace the battery.Use standard batteries in your hearing instru- Xments.Always use size 13 batteries. X13original sizeRemove the tab on the batte- Xries only when you are ready to use them.The positive (+) side of the batteries is always the Xsmooth side.Always keep spare batteries with you. XLock the battery compartment of the hearing instru- Xment to avoid unintentional removal of the battery. WARNINGChoking hazard posed by small parts.Keep batteries and accessories out of children's reach. XIf swallowed consult a physician or a hospital imme- Xdiately.Keep the battery compartment locked. Verify the pro- Xper function of the locking mechanism.7Handling batteries11Kids_en.indb 11Kids_en.indb 11 13.02.2008 15:19:0513.02.2008 15:19:05
Handling batteriesInserting the battery:Unlock the battery compartment. XOpen the battery compartment comple- Xtely with your fingernail as shown in the illustration. XInsert the proper size battery so thatthe "+" symbol on the battery aligns with the "+" marked on the battery compart-ment. XClose the battery compartment bygently pressing the bottom of the door upward with your finger tip.Do not force the door shut. If it does not Xclose easily, check to see if thebattery was inserted properly.When the battery door is completely clo-sed, your hearing instrument is ready for use.Lock the battery compartment. X712Kids_en.indb 12Kids_en.indb 12 13.02.2008 15:19:0513.02.2008 15:19:05
Handling batteriesRemoving the batteryUnlock the battery compartment. XCompletely open the battery com- Xpartment.Normally the battery drops out when Xthe compartment is completely open. If the battery does not come out, lightly tap the instrument or push the battery out with a pencil as shown.Do not throw used batteries into household trash. XReturn them to your Hearing Care Professional for environmentally correct disposal.713Kids_en.indb 13Kids_en.indb 13 13.02.2008 15:19:0613.02.2008 15:19:06
Handling batteriesLocking the battery compartmentYour instruments are equipped with a battery compart-ment lock. This prevents the unintentional removal of the batteries from their compartment.LockPush the small slide to the right. XThe battery compartment is now locked.UnlockPush the small slide to the left. XThe battery compartment is now unlocked.Ask your Hearing Care Professional if you need assi- Xstance.714Kids_en.indb 14Kids_en.indb 14 13.02.2008 15:19:0613.02.2008 15:19:06
InsertingTurn the hearing instrument off by opening the battery Xcompartment to the first stop. XHold the earmold betweenthumb and index finger andinsert it carefully into the ear canal.You may find it helpful to pull the ear slightly upward or to the back.Place the hearing instrument Xbehind the ear.Ensure not to twist the tubing.Turn the hearing instruments on by completely closing Xthe battery compartment.If you hear a feedback whistle after switch-on, check Xagain if the earmold is inserted accurately.Handle the hearing instrument by holding the ear- Xmold. Do not pull the tube.Do not use lubricant when you insert the earmold, Xbecause it may clog the sound outlet.Inserting and removing your hearing instruments 815Kids_en.indb 15Kids_en.indb 15 13.02.2008 15:19:0613.02.2008 15:19:06
Inserting and removing your hearing instrumentsRemovingHold the earmold between your Xthumb and index finger and carefully pull it out. You may find it helpful to lightly push your ear from the back.816Kids_en.indb 16Kids_en.indb 16 13.02.2008 15:19:0613.02.2008 15:19:06
Using the battery compartment doorFully close the battery compartment to turn the Xhearing instrument ON.Press the battery compartment downward to the Xfirst stop to turn the hearing instrument OFF.Using the volume controlRotate the volume control to upwards to turn the hea- Xring instrument ON.Rotate the volume control to "0" to turn the hearing in- Xstrument OFF.Using the push buttonPress the push button for about 3 seconds to turn the Xhearing instrument in stand-by.Press the push button or rotate the volume control to Xturn the hearing instrument back ON.Power-on delayYour hearing instrument is equipped with a "power-on delay" feature which can be activated by your Hearing Care Professional. This allows you to turn the hearing instrument on with an automatic delay of 12 seconds, so that you may insert the hearing instrument into your ear without experiencing unpleasant feedback (whistling).9Turning your hearing instrument on and off16Kids_en.indb 16Kids_en.indb 16 13.02.2008 15:19:0713.02.2008 15:19:07
Turning your hearing instrument on and offYou can also use the remote control to turn the hea-ring instruments on and off. Checking the hearing instrument's performanceThe LED (optional) shows whether the hearing instru-ments work properly.The LED flashes continuously. The hearing instruments are switched on.The LED is off. The hearing instruments are switched off.To check if sufficient battery power is available use Xa battery tester or place the switched-on hearing instruments in your closed hand and listen if it re-sponds with feedback whistling.Check the instrument sound regularly with a stetho- Xclip, particularly if your child is not able to express verbally if something is wrong with the hearing instruments.917Kids_en.indb 17Kids_en.indb 17 13.02.2008 15:19:0713.02.2008 15:19:07
The hearing instruments offer up to 5 hearing programs for specific listening environments.Select a program using the program button. XEach time you press the program button, your hearing in-strument switches to the next program, confirming each change with an acoustic signal. ExampleTurn the hearing instrument on. It is automatically in pro-gram 1. You want to change to program 2.Press the program button once. XYou hear the acoustic signal for program 2. You are now in program 2.Your Hearing Care Professional can activate or deactivate the acoustic signals in your hearing instruments.If you are wearing two hearing instruments, the hearing program will be changed on both instruments simultane-ously if e2e wireless is activated.Your Hearing Care Professional can write down the perso-nal program configuration of your hearing instrument on page 34.You can also use the ePocket remote control tochange the hearing program. Changing the hearing program1018Kids_en.indb 18Kids_en.indb 18 13.02.2008 15:19:0713.02.2008 15:19:07
The volume of your hearing instruments is controlled au-tomatically and there is no need to manually adjust it.Should you prefer manual volume control, your Hearing Care Professional can program the hearing instrument for manual adjustment.Rotate the volume control with your Xindex finger to select the desired listening volume.You can also use a remote control to adjust volume settings.Adjusting the volume 1119Kids_en.indb 19Kids_en.indb 19 13.02.2008 15:19:0713.02.2008 15:19:07
Your hearing instrument is equipped with an audio input. Together with an audio shoe it enables the connection between the hearing instrument and e.g. an FM system, tape recorder, television or an infrared device. This way the sound is coming directly from the sound source. That can be useful for adults in difficult listening situations and for children in classrooms.Use only the L5 audio shoe (labelled inside of the Xaudio shoe). It is de signed exclusively for the Explo-rer hearing instrument.WARNINGRisk of injuries caused by electric shock!Connect audio input only to device conform to IEC 65. X(IEC-Norm for audio, video and other electronic de-vices.)Using the audio input1220Kids_en.indb 20Kids_en.indb 20 13.02.2008 15:19:0813.02.2008 15:19:08
Attaching the audio shoeOpen the battery compartment X 1.Open the audio shoe cover X 2.Close the battery compartment. XAlign the contacts of the audio shoe with Xthe contacts of the hearing instrument.Slide the audio shoe over the hearing Xinstrument until it snaps into the end po-sition.Your Hearing Care Professional can program your hearing instruments to automatically switch to the corresponding audio shoe program when an audio signal is available. If this function is deactivated choose the program via Xpush button or remote control.With the audio shoe attached the battery compartment switch is disabled. Switch the hearing instruments off via push Xbutton or volume control.Removing the audio shoeSlide the audio shoe in the opposite direc- Xtion to that for attachment and take it off.Close the audio shoe cover. X12Using the audio input 1221Kids_en.indb 21Kids_en.indb 21 13.02.2008 15:19:0813.02.2008 15:19:08
Your hearing instruments are equipped with e2e (ear-to-ear) wireless 2.0 technology.Advantages of the wireless functionality:Automatically adjusts both hearing instruments simulta- neously to different listening situations.Allows use of accessories, e.g. a remote control. Provides synchronization of the settings in the system. If you change the volume or program on one hearing in-strument, the other hearing instrument is automatically adjusted.Your Hearing Care Professional can activate or deactivate the wireless functionality of your hearing instruments.The performance of e2e wireless 2.0 may be affected by electromagnetic interference – e.g. from a compu-ter monitor or halogen lamp system controlled by a switching power supply.Move away from the source of interference if you Xexperience difficulty.13 e2e wireless 2.022Kids_en.indb 22Kids_en.indb 22 13.02.2008 15:19:0813.02.2008 15:19:08
With the AutoPhoneTM function, the hearing instruments will automatically switch to the telephone program when you hold a telephone handset near the hearing instru-ments (*). They will return to the previously used hearing program after you have finished speaking and have moved the handset away from the hearing instrument.You can also select the telephone program manually by using the program button.The telephone program can be set to microphone mode or telecoil mode. Your Hearing Care Professional will program your hearing instrument to fit your individual require-ments.(*) AutoPhone magnet accessoryNot all telephones produce a magnetic field strong en-ough to activate the AutoPhone function. In this case, use the AutoPhone magnet, enclosed in your hearing instru-ment package, and attach it to the telephone receiver to activate the AutoPhone function.Consult your Hearing Care Professional to find out if this accessory is right for your hearing care needs.Automatic telephone program 1423Kids_en.indb 23Kids_en.indb 23 13.02.2008 15:19:0813.02.2008 15:19:08
Automatic telephone program NOTICEMagnets can pose risks to electronics and magnetic sto-rage mediums when placed in close proximity. Take care not to set magnets near computers, color Xmonitors, television sets, floppy discs, video/audio tapes and other electronic equipment.CAUTIONChoking hazard posed by small parts.Keep magnets out of the reach of children. If swallo- Xwed consult a physician or a hospital.CAUTIONMagnets may interfere with the operation of life suppor-ting systems (e.g. pacemakers, magnetic valves). Use a magnet only if not in doubt about the safe di- Xstance.The safe distance between pacemaker and magnet Xshould be at least 10 cm (4 inches).See the AutoPhone magnet user guide for instruc- Xtions on how to position the magnet.Use only the magnet that is delivered with the hea- Xring instrument.1424Kids_en.indb 24Kids_en.indb 24 13.02.2008 15:19:0813.02.2008 15:19:08
NOTICEDo not put the hearing instruments in Xwater.Your hearing instruments are highly sensitive systems. Proper care and handling will ensure the best possible performance.Clean instruments and earmolds regularly to prevent damage to the hearing instruments and to avoid health problems.Clean your hearing instruments with a soft, dry tissue, Xas necessary.Place your hearing instruments in a "dry aid kit" with a Xspecial moisture-attracting capsule overnight.Ask your Hearing Care Professional for special care sets Xand further information how to keep your hearinginstruments in good condition.Maintenance and care 1525Kids_en.indb 25Kids_en.indb 25 13.02.2008 15:19:0813.02.2008 15:19:08
Colors and stickersTo make the world of hearing even more colorful, Explo-rer 500 P is available in 16 different colors. Additionally, Siemens offers a special sticker booklet to personalize and decorate hearing instruments.Together with our Pediatric Hearing Solutions, Siemens also offers a range of Accessories like the Use and Care Kit for hearing aids, which is available as a special version for Kids and for Teenagers. Please contact your Hearing Care Professional for additio-nal advice.Accessories1626Kids_en.indb 26Kids_en.indb 26 13.02.2008 15:19:0913.02.2008 15:19:09
AccessoriesIn the event your hearing instruments can be Xcontrolled by another person's remote control, re-turn hearing instruments and remote control to your Hearing Care Professional.Remote controlThe wireless function of your hearing instruments allows you to use a remote control to change the program and volume of your hearing instruments. For further information about the remote control, contact your Hearing Care Professional or refer to the remote con-trol user guide.1627Kids_en.indb 27Kids_en.indb 27 13.02.2008 15:19:0913.02.2008 15:19:09
16 AccessoriesTek wireless enhancementYour hearing instruments together with the Tek Connect remote control will allow you to connect your hearing instruments to the growing world of technology. Via a special Bluetooth connection it is possible to receive audio signals from your mobile, your television or your mp3-player.For detailed information and instructions refer to the Tek user guide or ask your Hearing Care Professional.P1 P2MICRORIC TEKP5P4P328Kids_en.indb 28Kids_en.indb 28 13.02.2008 15:19:0913.02.2008 15:19:09
Troubleshooting tipsTroubleshooting tipsYour hearing instruments are extremely reliable device. If a problem should occur, it can usually be corrected quick-ly. Use these troubleshooting tips to resolve simple issues.Problem CauseSound is weak Weak or dead batteryEarmold cloggedVolume too lowInstrument emits whistling soundImproper fit in earVolume too highClogged with wax or excessive wax in earsSound is distortedVolume too highWeak batteryInstrument emits signal tonesBattery compartment not completely closedWeak batteryInstrument does not workInstrument is not turned onBattery compartment not completely closedDead batteryBattery polarity reversedPower-on delay is active1729Kids_en.indb 29Kids_en.indb 29 13.02.2008 15:19:0913.02.2008 15:19:09
AIf you still encounter problems after trying these sugge-stions, consult your Hearing Care Professional. Possible SolutionInsert new standard batteryClean earmoldIncrease volume (with remote control or volume control)Try reinserting the earmold until it fits securelyLower volume (with remote control or volume control)Clean earmold or contact your Hearing Care ProfessionalLower volume (with remote control or volume control)Replace batteryGently close battery compartment completelyReplace batteryTurn instrument onGently close battery compartment completelyReplace batteryMake sure battery is inserted correctlyWait 12 seconds and check again1730Kids_en.indb 30Kids_en.indb 30 13.02.2008 15:19:0913.02.2008 15:19:09
Operating frequencies: Fc=3.28 MHzThis Class B digital apparatus complies with Canadian ICES-003.Changes or modifications not expressly approved by the party responsible for compliance could void the users aut-hority to operate the equipment. Siemens Explorer 500 PFCC ID: SGI-WL002BTEIC: 267AB-WL002This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canady. Operation is subject to the following conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.18Technical information31Kids_en.indb 31Kids_en.indb 31 13.02.2008 15:19:0913.02.2008 15:19:09
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a re-sidential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm-ful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit diffe- rent from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.18 Technical information32Kids_en.indb 32Kids_en.indb 32 13.02.2008 15:19:0913.02.2008 15:19:09
Within the European Union, the marked equip-ment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and elec-tronical equipment".Amended by "Directive 2003/108/EC" (WEEE).For disposal within the EU please send devices to thefollowing address:United Kingdom Malta IrelandSiemens Charles de Giorgio LTD Howth JunctionHearing Instruments 39-40 South Street Business CenterNewton Road Valetta CMR 01 KilbarrackCrawley RH109TT P.O. Box 374 5 Dublinwww.hearing-siemens.comWith the CE marking Siemens confirms compliance with the European Directive 93/42/EEC concerning me-dical devices.0123Recycle your hearing instruments and batteries ac- Xcording to national regulations.Disposal information 1933Kids_en.indb 33Kids_en.indb 33 13.02.2008 15:19:0913.02.2008 15:19:09
Hearing instrumentLEFT RIGHTModelSerial numberBatteryyes no Power on delay yes noyes no Volume control yes noyes no Push button yes noSignal toneson off Low battery warning on offon off Volume control limit on offon off Volume control change on offHearingprogram Description of the hearing program1234 / AePocketSerialnumberYour hearing instrument configuration2034Kids_en.indb 34Kids_en.indb 34 13.02.2008 15:19:1013.02.2008 15:19:10

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