Sierra Wireless U598 USB Modem User Manual USB 598 Modem User Guide rev 1 1

Sierra Wireless Inc. USB Modem USB 598 Modem User Guide rev 1 1

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USB 598 Modem withUser Guide (Windows)2131176Rev 1.1

USB 598 modem - User Guide22131176Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and Hazards DonotoperatetheSierraWirelessmodem:•Inareaswhereblastingisinprogress•Whereexplosiveatmospheresmaybepresent•Nearmedicalequipment•Nearlifesupportequipment,oranyequipmentthatmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Sierra Wireless modem may be used at this time.ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorʹscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

PrefaceDocument 2131176. Rev 1.1 Jan.10 3Limitation of LiabilityTheinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofSierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSORREVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.Patents PortionsofthisproductmaybecoveredbysomeorallofthefollowingUSpatents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,1686,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878, 7,053,843 7,106,569 7,145,2677,200,512 7,287,162 7,295,171 D442,170 D459,303D559,256 D560,911andotherpatentspending.ThisproductincludestechnologylicensedfromQUALCOMM®3G.ManufacturedorsoldbySierraWirelessInc.oritsLicenseesunderoneormorepatentslicensedfromInterDigitalGroup.Copyright ©2010SierraWireless.Allrightsreserved.

Document 2131176. Rev 1.1 Jan.10 5Table of ContentsIntroducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Watcher auto-update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Additional features of the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12The modem drivers and enabling software . . . . . . . . . . . . . . . . . . . . . . . . 12CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Care and maintenance of your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15The USB 598 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Installing the modem and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Using the USB extension cable and laptop clip. . . . . . . . . . . . . . . . . . . . . . . . 21

USB 598 modem - User Guide62131176Using a microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Inserting the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32GPS Monitor window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 36Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 41Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Document 2131176. Rev 1.1 Jan.10 711: Introducing the USB 598 modem•Welcome•Feature summary•Package contents•System components•Care and maintenance of your modemNote: This document applies to you, only if your wireless device is the USB 598 modem from Sierra Wireless.WelcomeTheSierraWirelessUSB598modemisawirelessUSBmodemforcellularandPCSnetworks,andtheGPSfrequencyband.Themodemenhancesthefunctionalityofyourmobilecomputingdevicebyadding2‐waymessagingandhigh‐speedmobiledatainextendedareas,comparedtowirelesslocalareanetworks.Thismodemallowsyoutodothefollowing(subjecttofeatureavailability),withoutusingawirelinephoneornetwork:•ConnecttotheInternet,VPNandcorporatenetworks•Sendandreceivelargee‐mailmessages•SendandreceiveSMSmessages•Uselocation‐basedservices•Conductvideo‐conferencing•Accessstreaming,real‐timemedia•PlaygamesonlineNote: You can view this guide online or print it to keep on hand. If you're viewing it online, simply click a topic in the Table of Contents, or a page number in the Index, or any page reference or section reference. (Most text that is blue is a clickable link.) The PDF automatically displays the appropriate page.

USB 598 modem - User Guide82131176Feature summaryNote: For step-by-step instruc-tions to access features of the modem, consult the online help available with the Watcher® software (page 34).TheUSBmodemisdesignedtoprovideawiderangeofcapabilitiesusingCDMAnetworktechnology.Implemen‐tationofthesefeaturesdependsontheparticularserviceproviderandaccountfeaturesyouhavechosen.Somefeaturesdescribedinthismanualmaynotbesupportedbyyourserviceproviderormaynotbeavailablewithyournetworkaccount.Fordetailsoftheservicesandaccountsavailable,contactyourserviceprovider.Wireless modemOnceinstalledandconfigured,themodemcanconnecttotheCDMAnetworkautomatically.Youjustinsertthemodem,allowWatchertoautolaunchandauthenticateyouraccountonthenetwork,thenlaunchyourInternetbrowser(whichyoucanalsoconfigureinWatchertolaunchautomatically)—you’reonline!Alternatively,youcanmakeahigh‐speeddataconnectionwithoutrunningWatcher—simplybylaunchingwhateverapplicationyouwanttouse(suchasyourwebbrowserore‐mailapplication).Fordetails,seetheonlinehelptopic“Autoconnectbehaviour”.Themodemalsoallowsyoutodialupamodem(suchasacorporateserver).TRU-InstallTRU‐Install™isaSierraWirelessfeaturethatinstallsthenecessarysoftwareanddriversthefirsttimeyouinsertthemodemintoyourcomputer.AninstallationCDisnotrequired.TRU-LocateWithTRU‐Locate™,youcanuselocation‐basedservices(GPS)toquery,forexample,thenetworkforinformationonpointsofinterest(POI)thatarenearyourcurrentlocation,ordisplaydrivinginstructions.Note: TRU-Locate is subject to feature availability.

Introducing the USB 598 modemDocument 2131176. Rev 1.1 Jan.10 9YourmodemrequiresanunobstructedviewofGPSsatellites(inthesky),and,likeanyotherGPSdevice,mightnotperformwellwithinforestedareasorneartallbuildings.Dependingonyouraccount,youmaybechargedforeachpositionfixorafteryouhaveperformedacertainnumberoffixes.Fordetails,contactyourserviceprovider.Dependingonthemechanismthatthenetworkandyourmodemusetoobtainlocationinformation,GPSmaynotbesupported:•IfNetworkModeissetto“EVDOOnly”•Ifyouʹreroaming•Ifyoudonothavenetworkcoverage•Duetootherreasons.Ifyou’rehavingproblemsusingGPS,contactyourserviceprovider.CDMA 3G servicesThemodemoperatesoveratypeofwirelessnetworkcalledCDMA (CodeDivisionMultipleAccess).CDMA 3Gtechnologyprovidesavarietyofconnectivityfeatures,dependingonyourserviceproviderandaccount:•1x‐EVDORev.AsupportsInternetconnectionswithdataratesupto3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplinktothenetwork).Averagedataratesare450‐800 Kbps(downlinkfromthenetwork)and300‐400 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.•1x‐EVDORev.0supportsInternetconnectionswithdataratesupto2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplinktothenetwork).Averagedataratesare400‐700 Kbps(downlinkfromthenetwork)and40‐80 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.•1XsupportsInternetconnectionswithdataratesupto153 Kbps.Actualspeeddependsonthenetworkcondi‐tions.Oncetheconnectionisestablished,youcanopenyourbrowserandconnecttoanywebsitethatisaccessiblethroughtheInternet,oraccessotherInternetservices(suchase‐mail).Theconnectionis“active”whendatatransmissionisoccurring.Ifdatatransmissionstopsforaperiodoftime(determinedbythenetwork),theconnectionbecomesdormant.

USB 598 modem - User Guide10 2131176•Circuitswitched(dial‐up)data,usingtheearlierCDMAIS‐95specification,supportsdataconnectionstoanydial‐inserviceatratesupto14.4 Kbps.•QNC (QuickNetConnect)providesasimplifiedwaytodialintoanInternetconnection(usingcircuitswitcheddata)where3G(1xEV‐DOor1X)high‐speedpacketserviceisnotavailable.•SMS (ShortMessageService)allowsyoutosendandreceiveshorttextmessagesusingthemodem.Watcher auto-updateTheauto‐updatefeaturekeepsyourfirmware,driversandWatchersoftwareup‐to‐date.Youcansetyourownprefer‐encesforwhenupdatesaredownloaded.Toconfiguretheauto‐updatefeature:1. InWatcher,clicktheMenubuttonandselectOptions.2. IntheUserOptionswindow,selecttheCheck for updatesfield.3. Fromthedrop‐downlist,selecthowoftenWatchershouldcheckforupdates.4. ClickOK.Additional features of the modemBeyondthefeaturesoftheCDMAnetwork,themodemprovidesadditionalsoftwarefeatures:•PINsecuritycodetoprotectyourmodemandaccountfromunauthorizeduse.•AwizardtoassistwithactivatingyourCDMAaccount.•SoundoptionstocustomizeringtonesforSMSmessages.•ACallLogtotrackoutgoingcallsanddeterminetheamountofdatatransferred.ThemodemhasamicroSD™slotthatcanbeused,withamicroSDcard(soldseparately),forfiletransferorstorage.Formoreinformation,see“UsingamicroSDcard”onpage 22.

Introducing the USB 598 modemDocument 2131176. Rev 1.1 Jan.10 11Package contentsYourpackagecontainsthefollowingitems:•USB598modem•QuickStartGuide•USBextensioncable•Laptopclip•Carryingpouch•LanyardNote: To meet FCC (regulatory) requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used.Toinstallthemodemdriversandsoftware,youdonotneedaninstallationCD.YourmodemusestheSierraWirelessTRU‐Installfeature.Thedriversandsoftwareareinstalledwhenyouinsertthemodemintoyourcomputerandgothroughthesoftwareinstallation;aninstallationCDisnotrequired.System componentsYourmodemisjustonepartofasystemdesignedtoprovideyouwithawiderangeofcommunicationfeatures.Everycomponentofthesystemisneededtoenablethesecapabilities.Your host computing deviceYournotebookordesktopcomputerhoststhemodemhardwareandrunsthecommunicationsoftware:yourwebbrowserore‐mailapplication,andWatcher—theenablingsoftwareforthemodem.Youmayalsohaveothersoftwareonyourcomputerthatcanbeusedwirelesslywiththemodem,suchas:filetransferappli‐cations(FTP),chatorinstantmessaging,aVPN(VirtualPrivateNetwork)client,clientsoftwareforacorporateserverapplication.

USB 598 modem - User Guide12 2131176The USB modemThemodemprovidesyourcomputerwithaconnectiontotheCDMAwirelessnetwork.ThemodemfitsintoaUSBslotavailableonmostnotebookanddesktopcomputers.EveryCDMAnetworkoperatesononeofthreeradiofrequencybands.Asadual‐bandproduct,themodemoperatesontwoofthesebands(seepage 36),providingawidecoveragearea.The modem drivers and enabling softwareThemodemdriversandenablingsoftware(Watcher)monitorandmanageyourwirelessconnections.YourmodemusestheSierraWirelessTRU‐Installfeature—thedriversandsoftwareareinstalledwhenyouinsertthemodemintoyourcomputer.Thedevicedriversoftwareenablesthemodemtoworkwithyourcomputer’soperatingsystem.UsingtheWatchersoftware,youcanmanagethemodemandmonitoryourconnections.Forstep‐by‐stepinstructionstoaccessfeaturesofWatcher,usetheapplication’sonlinehelp.CDMA service provider accountCompaniesthatoperateCDMAnetworksandprovideaccesstothesenetworksarecalledserviceproviders.Tousethemodem,youmusthaveanaccountwithaCDMAserviceprovider.Note: You can use the Lock Modem feature to prevent others from using your account, should your modem be stolen.Eachserviceproviderhasitsownpricingoptions.Theremaybeflatrateaccounts,whichprovideyouamaximumnumberofminutesofnetworkusageforafixedmonthlyfee.Theremaybeaccountsforwhichyouarechargedfornetworkusagebytheminuteorbytheamountofdatatransmitted.YouraccountmayincludeavarietyofotherservicessuchasSMSmessagingorlocation‐basedservices.Eachmodemhasbeenprovisionedatthefactoryforusewithaparticularserviceprovider.Thissetsthemodemtouseparticularradiochannelsandenablesservicesspecificforthatprovider.

Introducing the USB 598 modemDocument 2131176. Rev 1.1 Jan.10 13Theprocessofsettingupyouraccountiscalledactivation.Activationinvolvesactionbytheserviceproviderandconfigu‐rationofthemodem.Theproceduretoconfigure(activate)yourmodemiscoveredin“Activation”onpage 25.The CDMA wireless networkNote: More information about CDMA networks is available on the CDMA Development Group web site, www.cdg.org.Thisistheworldwideinfrastructureprovidingtheradiocoveragethatallowsyoutostayconnected.Madeupofradiotowersandavarietyofnetworkswitches,routers,andservers,thenetworkisaninterconnectionofmanyserviceproviders.Note: Most service providers have coverage maps on their web sites.ThereareCDMAnetworksthatoperateinthefrequencybandssupportedbythemodemthroughoutNorthAmericaandpartsofLatinAmerica,Asia,andNewZealand.However,eachserviceprovideroperatesanetworkthatcoversalimitedgeographicalareawithintheoverallCDMAcoveragearea.Note: The fee for service is usually higher when you are roaming (connecting to a network other than the one belonging to your service provider).Mostserviceprovidershave“roaming”agreementswithotherserviceproviders,sothattheycanofferserviceoutsideofthecoverageareaoftheirownnetworks.Forexample,assumingyouliveinVancouver(Canada),andtravelfrequentlytoSeattle(UnitedStates),youcanobtainanaccountwithaVancouverserviceproviderthathasaroamingagreementwithaserviceproviderinSeattle.YouwouldthenhavelocalserviceinVancouver,androamingserviceinSeattle.Care and maintenance of your modemAswithanyelectronicdevice,themodemmustbehandledwithcaretoensurereliableoperation.Followtheseguidelinesinusingandstoringthemodem:•ThemodemshouldfiteasilyintoyourUSBslot.Forcingthemodemintoaslotmaydamageconnectorpins.•Wheninsertingorremovingthemodem,alwaysgripitbythesidesratherthantheend.•Protectthemodemfromliquids,dust,andexcessiveheat.•Whennotinstalledinyourcomputer,storethemodeminasafeplace.

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Document 2131176. Rev 1.1 Jan.10 1522: Getting Started•The USB 598 software•Account activation and configuration Beforeyoucanbeginusingthemodem,youmust:1. Insertthemodem,toinstalltheenablingsoftwareanddrivers.2. Activateanaccountandconfigurethemodemtouseyouraccount(unlessthemodemhasbeenpre‐activated).Thissectionprovidesanoverviewofthisprocess.The USB 598 softwareThemodemcomeswiththefollowingsoftware:•Watcherapplicationthatyouusetomanagethemodemandmonitoryourconnectionsonyourcomputer•ThedriversoftwarethatprovidestheinterfacebetweenthemodemandyourWindowsoperatingsystemDetailedinstructionsforinstallingthemodemanditssoftwareareprovidedin“Installation”onpage 17.Account activation and configurationTousethemodem,youmusthaveanaccountwithaCDMAserviceprovider.Theprocessofsettingupanaccountiscalledactivation.Ifyoupurchasedthemodemdirectlyfromaserviceprovider,youmayalreadyhaveanaccount;yourmodemmaybepre‐activated.Otherwise,runtheWatchersoftwareandtheActivationWizard,whichguidesyouthroughtheactivationandconfigu‐rationprocess.(Dependingonyourconfiguration,thesoftwareandtheactivationproceduremaystartautomati‐cally.)Configuringthemodeminvolvessettingthephonenumberassignedbyyourserviceproviderandmayinvolveenteringothernetworkparametersandsettingssuchasausernameandpasswordtoaccessservices.

USB 598 modem - User Guide16 2131176Yourserviceprovidermayneedtoknow:•Thebillinginformationtousetocollectpaymentforyournetworkusage.•TheESN (ElectronicSerialNumber)orMEID(MobileEquipmentIdentifier)assignedtoyourmodemduringthemanufacturingprocess.(TheESNorMEIDisprintedonalabelonthemodemandcanbedisplayedinthesoftware.)Thisnumberisusedtohelpauthenticateyouraccountwhenyouconnectforservice.Yourequirefromyourserviceprovider:•Anactivationcodethatgivesyouaccesstoconfiguretheaccount.•Aphonenumberforyourmodem.•Additionalinformationspecifictoyourserviceprovidersuchas:·AuserID(username)andpasswordtoauthenticateyournetworkconnection.·ASID(SystemIDentifier)thatidentifiesyourhomenetworkareaandisusedtogetherwithyourphonenumbertodetermineifyouare“home”or“roaming”.

Document 2131176. Rev 1.1 Jan.10 1733: Installation•System requirements• Installing the modem and software•Removing the modem• Using the USB extension cable and laptop clip• Using a microSD card Thischapterguidesyouthroughthestepsnecessarytoinstallthemodemonanotebookordesktopcomputer.Thebasicstepsare:1. InsertthemodemintotheUSBslottoinstallthemodemdriversandsoftware.2. Ifthemodemhasnotbeenpre‐activated,usetheActivationWizardtoconfigurethemodem(asdescribedin“Activation”onpage 25).Beforeyoubegintheinstallationprocess,ensureyourcomputermeetstherequirementsdescribedbelow.System requirementsThemodemissupportedonnotebookanddesktopcomputersrunning:•Windows7•WindowsVista•Windows XP(HomeandProfessionalversions)withServicePack 2orlater•Windows2000withServicePack4andUpdateRollup1Toinstallthemodem,yourequireoneUSBslot.

USB 598 modem - User Guide18 2131176Installing the modem and softwareNote: If you’re running Windows XP, you may require administrative privileges, depending on the Windows XP installation.If you’re running Windows 7, Windows Vista or Windows 2000, you must be logged in with administrative privileges to install the modem software.If you’re running Windows 2000, your computer might be restarted, as part of the installation process; save any open documents.ToinstallWatcherandthemodemdrivers:1. IfyourcomputerhasaWiFiorBluetoothadapter,turnitoff.(Forinstructions,seetheuserguideoronlineHelpofyourcomputer).2. RemovetheprotectivecapfromtheUSBconnectorofthemodem.Note: Do not forcefully insert the modem. This may damage the connector pins.3. GentlyinsertthemodemintotheUSBslot.Alternatively:·YoucanattachtheUSBextensioncable(includedinyourpackage)toyourcomputer’sUSBslot,connectthemodemandlaptopcliptotheUSBextensioncable,andthenattachthelaptopcliptothetopofyourlaptop’sscreen(seepage 21throughpage 22).Note: If your computer’s USB slot is vertical, use the supplied USB extension cable and laptop clip.Do not insert the modem or the USB extension cable into a USB hub or, if your keyboard is separate from your laptop, a USB slot on your keyboard.

InstallationDocument 2131176. Rev 1.1 Jan.10 19Warning: If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the modem’s end or side (as shown by the red circle in the drawing below), you may damage the modem or your computer. In such cases, do not insert the modem directly into your computer’s USB slot; use the supplied USB extension cable and the supplied laptop clip instead (see page 21).4. IftheTRU‐Installwindowisnotdisplayed,inWindowsExplorerbrowsetotheentry(underMy Computer),thenbrowsetotheWinfolderandrunSetup.exe;alternatively,ifyou’rerunningWindowsVistaandtheAutoPlaywindowisdisplayed,clickRun setup.exe.5. IntheTRU‐Installwindow,clickOK.6. Inthe“WelcometotheInstallShieldWizard”window,selectInstalltolaunchtheInstallShield®Wizard.7. IftheOpen With...windowappears,canceltheinstallation(yourcomputerismissingsomefilesrequiredfortheinstallation).SearchforInstmsiw.exe(ifyou’rerunningWindows2000)amongthedownloadsatwww.microsoft.com.Installthefileonyourcomputer,removethemodemfromyourcomputer,thenreruntheinstallation.8. IftheIkernel Application Errorwindowappears:a)Canceltheinstallation.b)Downloadthefile:http://support.installshield.com/kb/files/Q108312/ikernelupdate.exe.c)Installthefileonyourcomputer,removethemodemfromyourcomputer(seepage 20),thenreruntheinstallation.9. UsetheNextandBackbuttonstonavigatethroughthewizardnotingthefollowing:·Toproceedwiththeinstallation,youmustclickI accept the terms in the license agreement toindicateyouraccep‐tanceofthetermsofthelicenseagreement.

USB 598 modem - User Guide20 2131176Windowsdetectsthemodemandinstallsthedriversforit.Thismaytakeafewminutes.Oncecompleted,thesystemtraymaydisplaythemessage“Yourdevicesarereadytouse“or“Yournewhardwareisinstalledandreadytouse”:10. Ifyouarepromptedtorestartyourcomputer:a)Saveanyopendocuments.b)Selecttheoptiontorestartyourcomputer.c)WaituntilyourcomputerrestartsandWindowsisready.11. Whenyouarenotifiedthattheinstallationiscomplete,clickFinish.12. IfWatcherhasnotstartedautomatically,startit:double‐clicktheWatchericononyourdesktop.13. Proceedtoconfigurethemodemtouseyouraccount(ifitwasnotpre‐activated).See“Activation”onpage 25.Removing the modemToremovethemodem:1. CloseWatcherifitisopen.2. IfamicroSDcardisinsertedintothemodem,ensureyouʹvecompletedanyfiletransfers.3. ClicktheSafelyRemoveHardwareiconinthesystemtraytodisplaytheoptiontostopthedevice.4. ClicktheSafely remove USB Mass Storage Deviceentry(WindowsVistaorWindowsXP)orStop USB Mass Storage DeviceandStop Sierra Wireless USB 598 EVDO Network Adapterentries(Windows2000)forthemodem.5. Ifadialogboxappearsnotifyingyouthatitissafetoremovethedevice,clickOK.6. Pullthedeviceoutoftheslotbygrippingbothsidesofthedeviceandpullingthedevicestraightout.Windows Vista Windows XP Windows 2000

InstallationDocument 2131176. Rev 1.1 Jan.10 21Using the USB extension cable and laptop clipOptionally,youcanusetheprovidedUSBextensioncableandlaptopclip.Thelaptopclipfitsontopofyourlaptopscreenandholdsyourmodem.Thisallowsyoutouseyourmodemincrowdedspaces.Note: To meet FCC (regulatory) requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used.ToconnecttheUSBextensioncableandlaptopclip:1. RemovetheprotectivecapfromtheUSBconnectorofthemodem.2. Slidethemodemintothelaptopclip.3. ConnecttheUSBextensioncabletothemodem.4. InserttheotherendoftheUSBextensioncableintotheUSBslotofyourcomputer.Whenthemodemandthecableareproperlyconnected,theLEDindicatorislit(blue,orblinkingamber).ModemLaptop clipUSB extension cable

USB 598 modem - User Guide22 21311765. Placethelaptopclip,withthemodeminit,ontopofyourlaptopscreen,asshowninthephotobelow.Using a microSD cardYourcomputerrecognizesthemicroSDcardasaremovablestoragedevice.Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize, you will need to format the microSD card before you can use it on your Windows computer. The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.ThemodemsupportsmicroSDcardsupto32 GBcapacity.Note: Using microSD cards larger than 32 GB can cause data loss and damage your modem.Inserting the microSD cardToinsertthemicroSDcard:1. Gentlyflipopenthetab(labelled“microSD”)onthesideofthemodem(1),asshowninthephotobelow.12

InstallationDocument 2131176. Rev 1.1 Jan.10 232. HoldthemodemwiththeLEDsfacingup.3. GentlyinsertthemicroSDcard(labelfacingup—seetheabovephoto)intotheslotonthesideofthemodem(2)untilthemicroSDcardclicksintoplace.Removing the microSD cardToremovethemicroSDcard:1. Ensureyouʹvecompletedanyfiletransfers.2. Safelyremovethehardware:WindowsVistaandWindowsXP:ClicktheSafelyRemoveHardwareicon(inWindowsVista;inWin‐dowsXP)inthesystemtray,andclicktheSafely remove USB Mass Storage DeviceentryforthemicroSDcard.Windows2000:ClicktheSafelyRemoveHardwareiconinthesystemtray,andclicktheStop USB Mass Storage DeviceentryforthemicroSDcard.3. Usingyourfingernailorathinbluntobject,gentlypressthemicroSDcardinandthenrelease;itshouldpartiallypopoutofitsslot,asshowninthephoto.4. RemovethemicroSDcardandstoreitinasafeplace.5. ClosethetaboverthemicroSDslotofthemodem.

USB 598 modem - User Guide24 2131176

Document 2131176. Rev 1.1 Jan.10 2544: Activation•Account configuration procedures Account configuration proceduresThefinalsteptomakingthemodemoperationalisconfiguringittouseyourCDMAserviceprovideraccount.Theprocessofactivationconfiguresyourmodemwiththerequiredaccountparameters(phonenumber,username,password,andsoon).Ifyoupurchasedapre‐activatedmodem,thisstepisnotnecessary.Oncetheapplicationsoftwareanddriversareinstalled,themodemisreadyforuse.Proceedto“WatcherBasics”onpage 27.Otherwise,youmusteitherallowusetheActivationWizardtoactivateandconfigureyouraccount.Activation WizardTheActivationWizardwalksyouthroughtheprocessofconfiguringanaccount.Theprocessandoptionsvarybasedontheserviceprovider.Thissectionisaguideonly.ConsulttheQuickStartGuide,andfollowthedirectionsonscreenandinstructionsgivenbyyourserviceproviderrepresentative.Ifyourmodemdoesnothaveanactivatedaccount,andWatcherhasstartedautomatically,thentheActivationWizardshouldstartautomatically.Ifthisdoesnothappen:1. EnsureWatcherisrunning.Ifitisnot,double‐clicktheWatchericononyourdesktop.2. StarttheActivationWizard:clicktheMenubuttonandselectActivation Wizard.3. IftheAutomated Activationoptionisnotavailable,selectManual Activationandgoto“Manualactivation”onpage 26.4. SelecttheAutomated Activationoption.TheactivationprogressisdisplayedintheActivationWiz‐ardwindow.Iftheprocessissuccessful,thewindowdis‐plays“Activation successful”.

USB 598 modem - User Guide26 2131176Note: If the window does not display “Activation successful”, retry the process. If the process continues to fail, use manual activation (below) or contact your service provider.Atthispointyourmodemisreadytouse.Proceedto“WatcherBasics”onpage 27.Manual activationManualactivationinvolvesphoningyourserviceprovider,exchanginginformation,andenteringyouraccountinfor‐mationintotheappropriatefieldsinthewizard.(Tousethismethod,yourequireaphone.)UsetheNextandBackbuttonstonavigatethroughthewizard,notingthefollowing:•Prepareyourbillinginformation,beforeyouphonetheserviceproviderorproceedtothenextwindow.•Contactyourserviceprovider.InformyourserviceproviderthatyouareactivatingaSierraWirelesswirelessdevice.TherepresentativewillrequestyourESN (ElectronicSerialNumber)orMEID.ThisisdisplayedintheActivationWizard(andisprintedonthemodemboxandonthelabelonthebackofthemodem).•Aspromptedbythewizard,entertheinformationprovidedbytheservicerepresentative.•SelectFinishinthefinalwindowofthewizard.OncompletionoftheActivationWizard,themodemisreadyforuse.Proceedto“WatcherBasics”onpage 27.

Document 2131176. Rev 1.1 Jan.10 2755: Watcher Basics• Starting and closing Watcher• Components of the Watcher Window• Interpreting icons• GPS Monitor window• Online Help• Warranty• TroubleshootingWatcheristheapplicationthatallowsyoutomanageandmonitortheconnectionbetweenthemodemandtheCDMAnetwork.YouuseWatcherto:•Determineyoursignalstrength,roamingstatus,3Ghigh‐speeddataavailability,andothernetworkconnectionparameters•Initiateandenddatacalls•Uselocation‐basedservices(subjecttofeatureavailability)•Viewcallstatistics•ReceiveandsendSMSmessages•CustomizefeaturesandoptionsDependingonWatchersettings,youmaybeabletoconnecttotheCDMAnetworkwithoutstartingWatcher—simplybylaunchingwhateverapplicationyouwanttouse(suchasyourwebbrowserore‐mailapplication);fordetails,seetheonlinehelptopic“Autoconnectbehaviour”.However,Watcheranditsiconinthesystemtraywon’tbeavailableforyoutomonitorthestatusoftheconnection.Location‐basedservicesalsowon’tbeavailable.Starting and closing WatcherDependingonyoursettingsintheOptionswindow,Watchermaylaunchautomaticallyanytimeyouinsertthemodem.YoucanalsolaunchWatcherby:•Double‐clickingtheWatchericon onyourdesktop•Selecting:InWindows7,WindowsVistaorWindows XP:Start > All Programs > Sierra Wireless > Watcher > Watcher;InWindows2000:Start > Programs > Sierra Wireless > Watcher > Watcher.

USB 598 modem - User Guide28 2131176ThestandardWindowscontrolbuttonsintheupperrightcornerofthewindowareusedtominimizeorcloseWatcher.Whenminimized,Watcherdoesnotappearasataskbarbutton.Instead,aniconisshowninthesystemtray,usuallyattherightendofthetaskbar.(See“Minimizedicons”onpage 32.)Components of the Watcher windowTheWatcherwindowhasthefollowingitems,asshowninFigure 5‐1:•Statusindicators(seeTable 5‐1onpage 29)•Menubutton•Buttonstoopenvariouswindows(thesewindowscanalsobeaccessedbyclickingtheMenubutton)•Connect/Disconnectbutton•Windowscontrolbuttons(inthetoprightcorner)Figure 5-1: Watcher windowForadetaileddescriptionoftheindicatorsandwindows,seetheonlinehelp.Toggle Full/Close buttonMinimizeMenu buttonbuttonDisconnectConnect/ button Compact buttonButtons to openvarious windowsStatus indicatorsStatus indicators

Watcher BasicsDocument 2131176. Rev 1.1 Jan.10 29Window controls•TheMinimizebuttonclosestheWatcherwindowbutleavestheapplicationrunning.WhenWatcherisminimized,youcanusetheWatchericoninthesystemtraytodeterminethemodemstatus.(See“Minimizedicons”onpage 32.)ThisiconreplacesataskbarbuttonforWatcher.Onceminimized,youcanredisplaytheWatcherwindowbydoingoneofthefollowing:·ClickingtheWatchericoninthesystemtray·Double‐clickingtheWatcherdesktopshortcut·LaunchingWatcherfromtheStartmenu.•TheToggle Full/CompactbuttonisusedtoswitchbetweenthefullWatcherwindowandthecompactview:Thecompactviewallowsyoutoseeconnectionstatusandindicatorswhileusinglessspaceonthedesktop.IfyouclicktheMenubutton,amenuisdisplayed.FromthismenuyoucanopenotherWatcherwindowsandperformvariousoperations.Toreturntofullview,clicktheToggle Full/Compactbuttoninthetopright.•TheClosebuttonisusedtoexitWatcher.Interpreting iconsWatchermakesextensiveuseoficonstoindicatestatusandevents.Thevariousiconsaredescribedinthefollowingtable.Table 5-1: Watcher iconsIcon MeaningModem not detected.You may be able to resolve this by doing one of the following:- Unlocking the modem (from the Menu button , select Unlock Modem)- Powering the modem on (from the Menu button , select Turn Radio On)- Ejecting the modem and re-inserting itIf this icon is still displayed, restart your computer.

USB 598 modem - User Guide30 2131176Modem detected but not connected to the network.Modem detected and connected to the network.The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases, to a maximum of five bars.When the indicator has an “X”, no connection is possible, for one of these reasons:•You are outside the CDMA network coverage area•The signal strength is too weak•A network or account problem is preventing the modem from obtaining serviceCoverage. This icon indicates the types of service that are currently available. A shaded area indicates this type of service is not available.For example, the icon at the left means 1X service is not available, but EVDO is available.The ToolTip shows the types of coverage available (for example, EVDO Rev. 0 or Rev. A). or or or Fastest service available. The icons indicates the fastest service that is:•Available in your current coverage area•Supported by your modemThe ToolTip shows the types of coverage available.When the indicator has a dark background and no white border, you have acquired service (but have not established a data connection).When the indicator has a white border around it, you have a data connection on the wireless service.When the indicator has a white background, the network connection is dormant. (You are connected, but there is currently no traffic.)Table 5-1: Watcher icons (continued)Icon Meaning

Watcher BasicsDocument 2131176. Rev 1.1 Jan.10 31The Roaming Status indicator shows whether you are roaming onto the network of a service provider other than your own.When the indicator is off (gray), you are within the local coverage area of your service provider. When the indicator is on (solid black), you are roaming.Your coverage area and account charges depend upon your service provider and the type of account you have.There may be surcharges for roaming service.If there is no roaming agreement between your service provider and the local carrier, you may be unable to establish data connections and use other features.Location-based services may not be available (depending on the settings of your device, the mechanism that the network and your device use to obtain location information, and other factors).The SMS message indicator shows whether you have unread messages. A blinking icon indicates that there are one or more urgent or important unread messages.To display the SMS Express window (in which the messages are displayed), double-click the icon, or click the SMS Express button , or from the Menu button select SMS Express.If you position the mouse pointer over the GPS icon, the ToolTip shows the GPS status (on or off).Double-click the icon to open the GPS Monitor window (page 32).(Network operator dependent; this icon may not be displayed.)Table 5-1: Watcher icons (continued)Icon Meaning

USB 598 modem - User Guide32 2131176Minimized iconsWatcherdisplaysaniconintheWindowssystemtray(whichisusuallylocatedinthelowerrightcornerofyourscreen).ThesystemtrayiconindicatesyourconnectionstatusornotifiesyouwhenyouhaveSMSmessages.Onlyoneiconcanbedisplayedatatime.Thepriorityoficons,fromhighesttolowest,is:•Nomodemdetected•SMSmessage(s)•Activeorinactiveconnection.Forexample,ifyouhaveunreadSMSmessages,andthenestablishadataconnection,theiconstilldisplaysasanunreadSMSmessage.GPS Monitor windowTheGPSMonitorwindowreportsGPSdatafromyourmodem.Table 5-2: System tray iconsIcon MeaningWatcher cannot detect the modem. Ensure that the modem is powered on, not locked, and properly connected to your computer.You are in service on the network but have no active data connection.The number of red bars indicates the signal strength.You have an active data connection.The number of green bars indicates the signal strength.You have a new SMS message.

Watcher BasicsDocument 2131176. Rev 1.1 Jan.10 33Themodemmusthaveafixonatleastfoursatellitestoreportlatitude,longitude,altitude,velocityandheading.(ThestatusbaratthebottomoftheGPSMonitorwindowindicateshowmanysatellitesarebeingtracked.)ToopentheGPSMonitorwindow,inWatcher:1. ClicktheMenubuttonandselectDisplay GPS.‐or‐ClicktheDisplayGPSbutton.‐or‐Double‐clicktheGPSiconinthemainWatcherwindow(networkoperatordependent;thisiconmaynotbeavailable).TheGPSMonitorwindowreports:•LongitudeandLatitude—yourcoordinatesindegrees,minutes,andseconds.•Direction—yourdirectionindegreesfromtruenorth(0),increasingclockwise.•Speed—calculatedbasedonyourcurrentlatitudeandlongitudeandthelastreading(onesecondprevious).Thisiseitherinkilometersperhourormilesperhour,dependingonyourchosenoption.•Updated—date/timethattheGPSvalueswerelastacquired.ThedisplayformatisbasedonyourControlPanelsettingsinWindows.•GPSport—portusedforGPSactivity.•Altitude—youraltituderelativetomeansealevel,ineitherfeetormeters,dependingonyourchosenoption.•HEPE—HorizontalEstimatedPositionError.Reflectsaccuracy(horizontal/verticalprecision).FromtheGPSMonitorwindowyoucan:•Determinethenumberofsatellitesbeingtracked•Getyourcurrentlocation•Viewamapofyourcurrentlocation•Start/stopatrackingsession•ConfigureGPSsettingsFordetailedinformationonusingGPSandconfiguringthesettings,seetheonlineHelpofGPSMonitor.

USB 598 modem - User Guide34 2131176Online HelpTheWatcherandGPSMonitorapplicationsincludeextensiveonlinehelptoprovideoperatinghintsandstep‐by‐stepinstructionsforgettingthemostfromyourmodem.Youcanaccessonlinehelpinseveralways:•Press<F1>inanywindow.•InWatcher,clicktheMenubuttonandselectHelp Topics,orclicktheHelpTopicsbutton(displaystheonlineHelpofWatcher).•UseWindowsExplorertonavigatetoProgram Files > Sierra Wireless Inc > Watcher > Help,anddouble‐click Watcher_ENU.chm(forWatcherhelp)orGPS_ENU.chm (forGPSMonitorhelp).Thehelpfileshaveatableofcontents,anindex,andsearchcapabilities.WarrantyYoucanaccessaPDFofthewarranty,in:•Windows7,WindowsVistaorWindowsXP:Start > All Programs > Sierra Wireless > Watcher•Windows2000:Start > Programs > Sierra Wireless > WatcherTroubleshootingTheonlinehelpincludesdescriptionsofmostcommonerrormessages.LookinthetableofcontentsunderTroubleshooting.Forhelpwithotherproblems:•ConsulttheSierraWirelesswebsiteatwww.sierrawireless.com,whereyouwillfindanextensiveknowledgebasethatcanbesearchedtoaddressmostproblems.•Contactyourserviceprovider.

Document 2131176. Rev 1.1 Jan.10 3566: Technical Specifications•LED operation•Radio frequency and electrical specifications•Environmental specificationsThischapterdescribesthefunctionoftheLEDs,andprovidestechnicalproductdataforthemodem.LED operationThemodemhastwoLEDlights.TheLEDsoperateasfollows:Table 6-1: LED operationLED State IndicatesOff The modem has no power, or the LED has been disabled through the software.Check whether any of the following apply:•You have powered off the modem.•The modem is not completely inserted into the USB slot.•The computer is in suspend mode, which powers down the modem.•You have set Disable LED (in the General pane of the User Options window) to “Yes” (subject to feature availability).Blue, not blinking The modem has power and is working properly.Blue, blinking The modem’s firmware is being updated. Do not remove the modem.Amber, blinking The modem is searching for service.If this LED state persists:•Ensure the modem is properly connected to your computer.•If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer.•Ensure you are within the CDMA network coverage area. For coverage information, contact your service provider.•Check with your service provider—a network or account problem may be preventing the wireless device from obtaining service.Amber, not blinking An error has occurred. Remove the modem (page 20) and reinsert it.

USB 598 modem - User Guide36 2131176Radio frequency and electrical specificationsOff No service is available.See the suggestions for “Amber, blinking” on page 35.Amber, blinking 1X coverage is detected. Ready to connect to the network (click Connect).Amber, not blinking The modem is connected to the 1X network, and can send or receive data.Blue, blinking 1x-EVDO coverage (Rev. 0 or Rev. A) is detected. Ready to connect to the network (click Connect).Blue, not blinking The modem is connected to the 1x-EVDO network, and can send or receive data.Table 6-1: LED operation (continued)LED State IndicatesTable 6-2: Radio frequency and electrical specificationsApprovals Compliant with:IS-2000 Release 1.0 (CDMA 1X)IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866, IS-878, IS-890, CDMA Development GroupFCCIndustry CanadaVoltage +5.0 Vdc from USB slotCurrent Maximum: 650 mA (from USB port)Typical data call current (talk mode):300 mA (1X)390 mA (1xEV-DO)Standby: 55 mA (1xEV-DO/IS2000 hybrid mode)Transmitter power 250 mW (+24 dBm) averageTransmit PCS: 1850 to 1909.95 MHzCellular: 824.04 to 848.97 MHzReceive PCS: 1930 to 1989.95 MHzCellular: 869.04 to 893.97 MHzGPS: 1575.42 MHzChannel spacing 1.25 MHzFrequency stability ±150 Hz

Technical SpecificationsDocument 2131176. Rev 1.1 Jan.10 37Environmental specificationsTable 6-3: Environmental specificationsOperating temperature -20 to +55°CStorage temperature -40 to +85°C Humidity 95%, non-condensingVibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating).Drop 1 m on concrete on each of 6 faces, 2 times

USB 598 modem - User Guide38 2131176

Document 2131176. Rev 1.1 Jan.10 3977: Regulatory Information•Important safety/compliance informationImportant safety/compliance informationNote: This USB modem is approved for use in normal-size laptop computers only (typically with 12" or larger display screens). To comply with FCC RF exposure requirements, this modem should not be used in configurations that cannot maintain at least 12 mm (~0.5") from users and bystanders. For example, this modem should not be used in certain laptop and tablet computers and configurations where the USB connectors are unable to provide or ensure the necessary separation is available between the modem and its users to satisfy compliance.ThedesignoftheUSB598modemcomplieswithU.S.FederalCommunicationsCommission(FCC)andIndustryCanada(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyCanadian,U.S.andinternationalstandardsbodies:•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevelswithRespecttoHumanExposuretoRadioFrequencyElectromag‐neticFields,3kHzto300GHz•NationalCouncilonRadiationProtectionandMeasure‐ments(NCRP)Report86,‐1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields•HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz•InternationalCommissiononNon‐IonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotime‐varyingelectric,magnetic,andelectromagneticfields(upto300GHz)FCC ID:N7NU598.CAUTION:TheUSB598modemmustbe1.2 cmormorefromusersduringoperation,tosatisfyFCCRFexposurerequire‐ments.TheUSB598modemhasbeentestedforcompliancewithFCC/ICRFexposurelimitsinthelaptopcomputer(s)configurationswithhorizontalandverticalUSBslotsandcanbeusedinlaptopcomputerswithsubstantiallysimilarphysicaldimensions,construction,andelectricalandRFcharacteristics.ThisUSBmodemmustnotbeusedwithany

USB 598 modem - User Guide40 2131176otherantennaortransmitterthathasnotbeenapprovedtooperateinconjunctionwiththismodem.Note:ThisUSBmodemmustnotbeusedinanyunapprovedconfigurations.Fordetails,contactSierraWireless.WARNING:Iftheorientationofyourcomputer’sUSBslotorthethicknessofyourcomputeraresuchthatpressureisappliedtothemodem’sendorside,youmaydamagethemodemoryourcomputer.Insuchcases,donotinsertthemodemdirectlyintoyourcomputer’sUSBslot;usethesuppliedlaptopclipandUSBextensioncableinstead.WARNING (EMI) - United States FCC Information‐ThisdevicecomplieswithPart15.19(a)(3)oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass Bdigitaldevice,pursuanttoPart15.105(b)ofFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstal‐lation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy.Ifnotinstalledandusedinaccordancewiththeinstructions,itmaycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinter‐ferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:•Reorientorrelocatethereceivingantenna.•Increasethedistancebetweentheequipmentandreceiver.•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.WARNING (EMI) - Canada‐ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradionoiseemissionsfromdigitalapparatusassetoutintheinterferencecausingequipmentstandardentitledʺDigitalApparatusʺ,ICES‐003oftheDepartmentofCommunications.

Regulatory InformationDocument 2131176. Rev 1.1 Jan.10 41Cetappareilnumériquerespecteleslimitesdebruitsradioélec‐triquesapplicablesauxappareilsnumériquesdeClasseBprescritesdanslanormesurlematérielbrouilleur:ʺAppareilsNumériquesʺ,NMB‐003édictéeparleministredesCommuni‐cations.IfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.227‐7013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.227‐19forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.Information pertaining to OEM customersTheUSB598modemhasbeengrantedmodularapprovalformobileapplications.IntegratorsmayusetheUSB598modemintheirfinalproductswithoutadditionalFCC/ICcertificationiftheymeetthefollowingconditions.Otherwise,additionalFCC/ICapprovalsmustbeobtained.1. Atleast20cmseparationdistancebetweentheantennaandtheuser’sbodymustbemaintainedatalltimes.2. TocomplywithFCC/ICregulationslimitingbothmaximumRFoutputpowerandhumanexposuretoRFradiation,themaximumantennagainincludingcablelossinamobile‐onlyexposureconditionmustnotexceed2.4 dBiinthecellularbandand2.0 dBiinthePCSband.3. TheUSB598modemanditsantennamustnotbeco‐locatedoroperatinginconjunctionwithanyothertransmitterorantennawithinahostdevice.4. AlabelmustbeaffixedtotheoutsideoftheendproductintowhichtheUSB598modemisincorporated,withastatementsimilartothefollowing:ThisdevicecontainsFCCID:N7NU598.ThisequipmentcontainsequipmentcertifiedunderIC:2417C-U598.5. AusermanualwiththeendproductmustclearlyindicatetheoperatingrequirementsandconditionsthatmustbeobservedtoensurecompliancewithcurrentFCC/ICRFexposureguidelines.TheendproductwithanembeddedUSB598modemmayalsoneedtopasstheFCCPart15unintentionalemissiontestingrequirementsandbeproperlyauthorizedperFCCPart 15.

USB 598 modem - User Guide42 2131176Note: If this modem is intended for use in a portable device, you are responsible for separate approval to satisfy the SAR requirements of FCC Part 2.1093.

Document 2131176. Rev 1.1 Jan.10 43AAppendix A: Glossary1X OneTimesRadioTransmissionTechnology(theʺonetimesʺreferstothefrequencyspectrum).SupportsInternetconnectionswithdataratesupto153 Kbps.Actualspeeddependsonthenetworkconditions.Compareto1x‐EVDO.1x-EVDO Ahigh‐speedstandardforcellularpacketdatacommunica‐tions.Rev.AsupportsInternetconnectionswithdataratesupto3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplinktothenetwork).Rev.0supportsInternetconnectionswithdataratesupto2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplinktothenetwork).Averagedataratesare:forRev.A:450–800 Kbps(downlinkfromthenetwork)and300–400 Kbps(uplinktothenetwork);forRev.0:400‐700 Kbps(downlinkfromthenetwork)and40‐80 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.Compareto1X.bps bitspersecond—Theactualdataspeedoverthetransmissionmedium.CDMA CodeDivisionMultipleAccess—Awidebandspreadspectrumtechniqueusedindigitalcellular,personalcommunicationsservices,andotherwirelessnetworks.Widechannels(1.25 MHz)areobtainedthroughspreadspectrumtransmis‐sions,thusallowingmanyactiveuserstosharethesamechannel.Eachuserisassignedauniquedigitalcode,whichdifferentiatestheindividualconversationsonthesamechannel.CDMA 1X Alsoknownas1X,thisisahigh‐speedstandardforCDMAcellularcommunications.dormant ThepacketdataconnectionhasthelogicalPPPsessionleftopenwhiletheunderlyingphysicallink(theradiochannel)isreleased.Whentrafficistoresume,aradiochannelisre‐acquiredandtheoriginalPPPsessionresumes.ESN ElectronicSerialNumber—Theuniquefirst‐generationserialnumberassignedtothemodemforcellularnetworkuse.ComparetoMEID.

USB 598 modem - User Guide44 2131176FCC FederalCommunicationsCommission—TheU.S.federalagencythatisresponsibleforinterstateandforeigncommuni‐cations.TheFCCregulatescommercialandprivateradiospectrummanagement,setsratesforcommunicationsservices,determinesstandardsforequipment,andcontrolsbroadcastlicensing.Consultwww.fcc.gov.firmware SoftwarestoredinROMorEEPROM;essentialprogramsthatremainevenwhenthesystemisturnedoff.Firmwareiseasiertochangethanhardwarebutmorepermanentthansoftwarestoredondisk.GPS GlobalPositioningSystem—Asystemthatusesaseriesof24geosynchronoussatellitestoprovidenavigationaldata.host •Acomputerthatusesamodemorasimilardevicetoansweracallingcomputer.•Asourceordestinationinthecommunicationnetwork.•Acomputerthatcontainsdataorfilestobeaccessedbyclientcomputers.Alsoknownasaserver.IS InterimStandard—Afterreceivingindustryconsensus,theTIAforwardsthestandardtoANSIforapproval.IS-95 ThestandardforCDMA.Kbps Kilobitspersecond—Actually1000,not1024,asusedincomputermemorysizemeasurementsofkilobytes.LAN LocalAreaNetworkLED LightEmittingDiode—Asemiconductordiodethatemitsvisibleorinfraredlight.MEID MobileEquipmentIdentifier—Theuniquesecond‐generationserialnumberassignedtothemodemforcellularnetworkuse.ComparetoESN.Mbps MegabitspersecondMHz Mega‐Hertz—Onemillioncyclespersecond.packet Ashortfixed‐lengthblockofdata,includingaheader,thatistransmittedasaunitinacommunicationsnetwork.PCS PersonalCommunicationsServices—AcellularcommunicationinfrastructurethatusesadifferentfrequencyrangethanAMPS.roaming Acellularsubscriberisinanareawhereserviceisobtainedfromacellularserviceproviderthatisnotthesubscriber’sprovider.

GlossaryDocument 2131176. Rev 1.1 Jan.10 45SMS Shortmessageservices—Afeaturethatallowsusersofawirelessdeviceonawirelessnetworktoreceiveortransmitshortelectronicalphanumericmessages(upto160characters,dependingontheserviceprovider).system tray UsuallylocatedinthelowerrightcornerofyourscreenTIA TelecommunicationsIndustryAssociation—Astandards‐settingtradeorganization,whosemembersprovidecommunicationsandinformationtechnologyproducts,systems,distributionservicesandprofessionalservicesintheUnitedStatesandaroundtheworld.Consultwww.tiaonline.org.VPN VirtualPrivateNetwork

USB 598 modem - User Guide46 2131176

Rev 1.1 Jan.10 47IndexNumerics1Xdescription,9icon,30LED‐coverageisdetected,361x‐EVDOdescription,9icon,30LED‐coverageisdetected,363Gdescription,9Aaccountconfiguration,25activationautomated,25manual,26altitude,33approvals,36automatedactivation,25auto‐update,10Bbands,frequency,12Ccable,USBextension,21careandmaintenance,13CDMA1Xdescription,9icon,30LED‐coverageisdetected,36CDMA1x‐EVDOdescription,9icon,30LED‐coverageisdetected,36CDMAnetwork3Gservices,9frequencybands,12serviceproviders,12Checkforupdates,10circuitswitcheddata(CSD)description,10closebutton,29compactview,29connectionstatusWatcher,30Windows(indicatorinsystemtray),32contactinformation,4coveragedescription,13indicator,30CSD(circuitswitcheddata)description,10currentlocationget,33mapof,33Ddatacircuitswitched‐description,10dial‐up‐description,10high‐speed,9QNC,10dial‐updatadescription,10direction,33dormant,30driversdescription,12updates,checkfor,10drivinginstructions,8droptest,37Eelectricalspecifications,36ElectronicSerialNumber(ESN)description,16EMIwarning,40environmentalspecifications,37ESN(ElectronicSerialNumber)description,16EVDOdescription,9icon,30LED‐coverageisdetected,36expanded(full)viewtogglebutton,29extensioncable,21Ffastestserviceavailable,30FCCcompliance,40ID,39firmwareupdates,checkfor,10frequencybands,CDMAnetwork,12

USB 598 modem - User Guide48 2131176fullviewtogglebutton,29GGPSoverview,8GPSMonitorwindow,32icon,31portnumber,GPS,33GPSMonitorwindow,32Hhardwarememorycard(microSDcard),22modem,removing,20hazards,2help,online,34help,troubleshooting,34HEPE(HorizontalEstimatedPositionError),33high‐speedpacketdata,9HorizontalEstimatedPositionError(HEPE),33humidity,37Iiconsminimized,32systemtray,32Seealsoindicators.ID,FCC,39ID,IndustryCanada,41indicatorsconnectionstatus,30,32coverage,30fastestserviceavailable,30GPS,31LEDlights,35modemstatus,29roaming,31signalstrength,30SMSmessages,31systemtray,32IndustryCanada,36,41installation,17interference,40Internet,9Kknowledgebase,34Llaptopclip,21latitude,33LBS(locationbasedservices)SeeGPS.LEDlights,35liability,limitationof,3limitationofliability,3locationbasedservices(LBS)SeeGPS.location,currentget,33mapof,33longitude,33Mmapofyourcurrentlocation,33MEID(MobileEquipmentIdentifier),16memorycard(microSDcard),22messaging,textindicator,31microSDcardinserting,22removing,23minimizebutton,29minimizedicons,32MobileEquipmentIdentifier(MEID),16modemstatus,29Nnoservice,36notices,regulatory,39numberofsatellitesbeingtracked,33OOEMcustomers,41onlineHelp,34operatinghints,34operatingsystemssupported,17operatingtemperature,37Ppackagecontents,11packetdata,high‐speed,9POI(pointsofinterest),8pointsofinterest(POI),8port,GPS,33pre‐activation,15QQNC,10QuickNetConnect(QNC),10

IndexDocument 2131176. Rev 1.1 Jan.10 49Rradiofrequencyspecifications,36regulatoryinformation,39requirements,system,17roamingdefinition,13indicator,31Ssafety,2salesdesk,4satellitesbeingtracked,numberof,33searchingforservice,35serviceindicatorsystemtray,32Watcher,30shorttextmessagingindicator,31signalstrength,CDMAnetwork,30SMSmessageindicator,31softwareoverview,12checkforupdates,10installing,18using,27specificationselectrical,36environmental,37radiofrequency,36speedoftravel,33statusareaWindowssystemtray,32storagetemperature,37support,34suspendmode,35systemrequirements,17systemtrayicons,32Ttaskbaricons,32temperature,37textmessagingindicator,31tips,operating,34trackingsession,33travelingspeed,33troubleshooting,34TRU‐Install,8TRU‐Locate,8SeealsoGPS.Uupdates,checkfor,10USBextensioncable,21Vvibration,37VirtualPrivateNetwork(VPN),7Vista,17VPN(VirtualPrivateNetwork),7WwarningEMI,40warranty,34Watchersoftwareoverview,27checkforupdates,10installing,18using,27Windowssystemtrayicons,32versionssupported,17Windows7,17WindowsVista,17

USB 598 modem - User Guide50 2131176