Sensus Metering Systems AR5002 Utility Meter RF Transceiver User Manual AR5000

Sensus Metering Systems Utility Meter RF Transceiver AR5000

Users Manual

Sensus AR5000User’s GuideModels AR5001 & AR5002
ii Sensus Metering SystemsSensus AR5000 User’s GuideCopyright © 2006 Sensus Metering Systems. All rights reserved.No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Sensus Metering Systems.Sensus Metering Systems, the Sensus logo, AR5000, ...???... are trademarks or registered trademarks of Sensus Metering Systems.Components of the TouchRead System are protected under U.S. patents 3,748,654; 4,132,981; 4,652,877; 4,758,836 and other pending.Sensus cannot accept any financial or other responsibilities that may be the result of your use of this information including direct, indirect, special, or consequential damages. There are no warranties extended or granted by this document. Refer to separate Sensus warranty documents for product warranty coverage and specifics.Sensus Metering Systems, 8601 Six Forks Road – Suite 300, Raleigh, NC 27615. 919-845-4000.FCC notice This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by Sensus Metering Systems could void the user's authority to operate this equipment.
Sensus AR5000 User’s Guide iiiContentsChapter 1: About the AR5000Device Care & Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Use the Hand-Held Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Turn the Device ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4About the Key Controls / Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5About the Meter Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7How to Carry & Hold the AR5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8Configuring the AR5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9Link the AR5000 to a TouchRead Device (SmartGun/AutoGun) . . . . . 1-9Change the Display Font & Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Adjust the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13View the Battery Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14View the Current HHD ID & User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15View the Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Set Up & Use the Communication Stand . . . . . . . . . . . . . . . . . . . . . . 1-18Connect the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18Mount the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20Place the AR5000 in the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21Charge the AR5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22Charge the AR5000 in the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22Charge the AR5000 using the Wall Charger. . . . . . . . . . . . . . . . . . . . 1-24Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24Contact Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27Chapter 2: Collect Meter DataStart Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Select A Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Alter Route Behaviors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
iv Sensus Metering SystemsChapter: ContentsManage Reading Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7About Meter Read Behaviors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8Resolve Readings That Don’t Match the Displayed Location . . . . . . . .2-9Resolve a Non-Route Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10Resolve Reading Malfunctions and Bad Reads . . . . . . . . . . . . . . . . .2-12Enter Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14Enter Manual Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14Enter TouchRead Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16Enter RadioRead Readings (AR5002 only). . . . . . . . . . . . . . . . . . . . .2-18Enter Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19Mark Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20Answer Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21Add New Meters to Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22Chapter 3: Find Route InformationSearch the Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3Search for an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4Go to the First Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5Go to the Last Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6Search for a Meter ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8Search Displayed Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9Find Unfinished Sections of the Route . . . . . . . . . . . . . . . . . . . . . . . .3-12Find UnRead Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12Find UnVisited Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13Find Unanswered Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15Find Special Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17Find Marked Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17Find Noted Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19Find Limit Violators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20Review Read Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23Review Route Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23Review Previous Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Sensus AR5000 User’s Guide 1-1About theAR5000The AR5000 is the latest hand-held data collection device from Sensus Metering Systems. This system provides a wide range of options for collecting information and simplifies many of the functions associated with reading utility meters. Use the information in this document as a reference for the basic features and setup options available in the AR5000.You use the AR5000 series hand-held device to collect readings from utility meters. Readings take place along predefined routes. The device allows you to select a route and enter readings using several methods. Both the AR5001 and AR5002 model versions provide the same basic set of features, including the ability to enter meter reading data manually or with the Sensus TouchRead system. The AR5002 model has the added capability of reading Sensus RadioRead equipped meters.Both devices also allow you to enter notes about locations, mark locations to follow up later, and manage situations where the information in the device doesn’t match the locations on the route. You can also search through routes and readings, check that the route is complete, and obtain other statistics.
1–2 Sensus Metering SystemsChapter 1: About the AR5000Office staff add route information into the AR5000 and extract your meter readings and notes from it by connecting it to a PC via a communication stand. The stand also charges the battery, which should last through your shift.This chapter gives you an introduction to the device, including basic instructions for use, setup, and maintenance. The chapter is divided into the following sections: •Device Care & Handling on page 1-3 - This section lists warnings and care instructions.•Use the Hand-Held Device on page 1-4 - Basic instructions for the ON/OFF, keypad, and display functions.•Configuring the AR5000 on page 1-9 - Basic AR5000 configuration options.•Set Up & Use the Communication Stand on page 1-18 - Basic setup instructions for the communication stand.•Charge the AR5000 on page 1-22 - How to charge the AR5000 and replace the battery.•Contact Customer Support on page 1-27 - For Customer Support.You can find instructions for reading route information in Chapter 2: Collect Meter Data. You can find instructions on searching for specific route-related information in Chapter 3: Find Route Information.
Sensus AR5000 User’s Guide 1-3Device Care & HandlingDevice Care & HandlingUsers need to do very little maintenance on the AR5000. Typically, keeping the device in good working order requires little more than occasional cleaning. Clean the case and keyboard of the AR5000 with warm water, a mild detergent, and a toothbrush.If your AR5000 is going to be used in an environment where it will be regularly exposed to substances such as oil or tar that require stronger cleaning supplies, check with Sensus Customer Support for a list of approved cleaning chemicals that will not damage the case or seals on the AR5000. Find contact information for Sensus Customer Support in Contact Customer Support on page 1-27.You do, however, need to observe some basic precautions when handling the AR5000. The unit is housed in a rugged, shock resistant, sealed case. But, it is a precision piece of equipment.!Caution Do not use any kind of brush on the display. A brush will scratch the display and make it difficult to read the text.!Caution The AR5000 is water resistant, but not water-proof. Do not submerge the unit for extended periods.!Caution Do not drop the AR5000.
1–4 Sensus Metering SystemsChapter 1: About the AR5000Use the Hand-Held DeviceTypically, you are going to pick-up your AR5000 at the beginning of a shift and use it to collect meter reading information. Before you use the system, you need to familiarize yourself with the basic system controls.This section provides information on the basic AR5000 controls and functions and is divided under the following headings:•Turn the Device ON/OFF on page 1-4 - How to switch the power for the AR5000.•About the Key Controls / Functions on page 1-5 - An overview of the basic function keys.•About the Meter Display on page 1-7 - An overview of display and basic display controls.•How to Carry & Hold the AR5000 on page 1-8 - How attach straps and hold the AR5000.ÂTurn the Device ON/OFFYou can leave the AR5000 switched ON for extended periods of time. The batteries are designed to keep the unit operating for more than enough time to complete an average work shift. Typically, you can use the AR5000 for a shift and then place the unit into the charging stand with the power switched ON (see Charge the AR5000 on page 1-22).NoteTo extend battery life, the AR5000 has a sleep feature that switches OFF the screen. If the unit is inactive for approximately 10 minutes, the system blanks the screen and sets the device to the power-saver mode.
Sensus AR5000 User’s Guide 1-5Use the Hand-Held DeviceTo switch the AR5000 ON/OFF...ÂPress and release the On/Off key.• If the system is ON, pressing the ON/OFF key blanks the screen and set the AR5000 to power-saver mode.• If the system is in power-saver mode, pressing the On/Off key switches the AR5000 back ON and returns the system to the same screen that was displayed when the system switched to power-saver mode.About the Key Controls / FunctionsAR5000 Keypad & DisplayThe Function keys on the AR5000 can be defined and used as shortcuts to many of the functions that you use frequently for adjusting configuration settings and viewing information. There are five Function keys. However, you can access up to 12 different functions and three additional controls with these five keys. The list below provides a brief description of the default function key assignments. These function key assignments can be changed by office staff using a PC to communicate with and configure the device. You should find out whether the default assignments have been changed.The following functions are available by pressing only the function key:• F1 - Manual Read - Use this function key to display the Enter Text screen to enter a manual meter reading (see Enter Manual Readings on page 2-14).• F2 - Note - Use this function key to display the Note screen for entering a note about a location, such as “beware of dog” (see Enter Notes on page 2-19).• F3 - Search - Use this function to display the Search Route... menu to find a particular address, meter, or other information (see Search the Route on page 3-3).• F4 - Mark - Use this function key to mark/unmark the currently selected location on a route so that you can
1–6 Sensus Metering SystemsChapter 1: About the AR5000easily go back to it later (see Mark Locations on page 2-20).• F5 - Transaction History - Use this function key to display the transaction history of meter readings collected on the route from the beginning of the route to the most current reading (see Review Previous Transactions on page 3-25).The following functions are available by pressing and holding the blue key and then pressing the function key:• F6 (blue key + F1) - Configuration - Use this function to display the Configuration menu.• F7 (blue key + F2) - Gun Utilities - Use this function key to display the Smart/AutoGun Utilities screen for linking to a SmartGun or AutoGun (see Link the AR5000 to a TouchRead Device (SmartGun/AutoGun) on page 1-9).• F8 (blue key + F3) - This key is undefined by default.• F9 (blue key + F4) - This key is undefined by default.• F10 (blue key + F5) - This key is undefined by default.The following functions and controls are available by pressing and holding the yellow key and pressing the function key at the same time:• F11 (yellow key + F1) - This key is undefined by default.• F12 (yellow key + F2) - Display Route Name - Use this function key to display the name of the currently selected route. The system displays a message with the route name. Press the Esc key to clear the route name message.• Backlight ON/OFF (yellow key + F3) - Use this control to switch the backlight ON/OFF for better visibility in low-light conditions.• Contrast Light (yellow key + F4) - Use this control to decrease the on-screen contrast and lighten the appearance of characters.• Contrast Dark (yellow key + F5) - Use this control to increase the on-screen contrast and darken the appearance of characters.
Sensus AR5000 User’s Guide 1-7Use the Hand-Held DeviceThe remaining keys on the AR5000 keypad work in much the same way as a standard typewriter keyboard. You can use these keys to enter alpha/numeric information or to navigate around the screens and menus as described in the various sections of this guide.About the Meter DisplayTypically, you will not need to make any adjustments related to the screen. However, you can adjust the display’s contrast and backlight to your preferences (see Adjust the Display on page 1-13). In addition, you can set the size and style for the display font (see Change the Display Font & Size on page 1-11).Function Keys & DisplayYou view all of the AR5000’s route information on the system’s high-contrast Liquid crystal display screen. This monochrome display has a 4.1” diagonal viewing area, is shock-mounted, sealed, and equipped with a heater for cold weather operation.
1–8 Sensus Metering SystemsChapter 1: About the AR5000How to Carry & Hold the AR5000You can use the AR5000 with two different types of carry straps. One strap allows you to sling the unit over your shoulder for hands-free carrying, and the other makes it easy to hold the device in one hand while you are reading meters.Straps on the AR5000 Both the hand strap and the shoulder strap attach with clips to the attachment points at the top and bottom of the AR5000. Use the clips on the end of each strap to connect to the device, as shown in the illustration.When you are carrying the AR5000 with the shoulder strap, you do not need to hold the device in your hands while walking. However, you do need to hold the device in one hand to operate the controls, enter any information, or search for data.Holding the AR5000
Sensus AR5000 User’s Guide 1-9Configuring the AR5000Configuring the AR5000You can configure a number of settings, before you take the AR5000 into the field. For example, everyone has different preferences for the system display brightness and volume settings. You can link the AR5000 to a TouchRead gun to transfer meter readings without the need to manually enter them. Or, you may want to check some of the basic system settings, such as the battery charge level.This section provides procedures for configuring and verifying the following:•Link the AR5000 to a TouchRead Device (SmartGun/AutoGun) on page 1-9 - How to configure the AR5000 to communicate with a TouchRead gun.•Change the Display Font & Size on page 1-11 - How to adjust the size of the font on the screen.•Adjust the Display on page 1-13 - How to adjust brightness and contrast of the screen.•View the Battery Status on page 1-14 - How to check the battery.•View the Current HHD ID & User on page 1-15 - How to check the ID number and user designation for the unit.•View the Date & Time on page 1-16 - How to check the date and time.• Change the Volume Setting - How to adjust the volume setting for the system sounds. ???ÂLink the AR5000 to a TouchRead Device (SmartGun/AutoGun)If you are going to use a TouchRead gun to collect meter data, then you need to link that gun with the AR5000. Linking enables the AR5000 to receive readings from the gun. Typically, this link is already established when you pick-up the
1–10 Sensus Metering SystemsChapter 1: About the AR5000equipment at the start of the shift. However, you should always verify that the gun and the AR5000 are linked. If they are not, you need to perform the following procedure.Configuration Menu To link a TouchRead device...1Open the Configuration menu.• If you have just removed the AR5000 from the charging stand, the system automatically displays a Startup Screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen. Press the Enter key. The system displays the Configuration Menu.• While you are working on a route, press the F6 key. The system displays the Configuration Menu2Use the PgUp/PgDn key to select Smart/AutoGun Utilities.Smart/AutoGun UtilitiesScreen3Press the ENTER key.The system displays the Smart/AutoGun Utilities screen.4Use the PgUp/PgDn key to highlight Link To AutoGun.5Press the ENTER key.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 1-11Configuring the AR5000The system displays the Link to AutoGun screen, with the message Waiting for AutoGun, and a status bar. Link to AutoGun ScreenaPress and hold the trigger (center button) on the AutoGun. bRelease the trigger when the screen on the AutoGun displays a Configuration Menu.cUse the arrow keys to highlight Link.dPress the center button on the AutoGun.The AutoGun displays a Link sub-menu.eUse the arrow keys to highlight AR400x on the Link sub-menu.fPress the center button on the AutoGun and hold the AutoGun no further than arm’s length from the AR5000.The AR5000 searches for a signal from the AutoGun. When the systems communicate successfully, the AR5000 displays the Smart/AutoGun Utilities screen again. The AutoGun displays the message Link enabled to HDDID xxx.ÂChange the Display Font & SizeSome users need to view large numbers and letters on the AR5000 screen. Other users prefer the text on the display to be smaller. You can adjust the appearance of the characters (display font) or the size of the on-screen text. Configuration MenuTo change the font and size...1Open the Configuration menu.• If you have just removed the AR5000 from the charging stand, the system automatically displays a Startup Screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen. Press the Enter key. The system displays the Configuration Menu.
1–12 Sensus Metering SystemsChapter 1: About the AR5000• While you are working on a route, press the F6 key. The system displays the Configuration Menu2Use the PgUp/PgDn key to select Handheld Configuration.Handheld Configuration Screen 3Press the ENTER key.The system displays the Handheld Configuration screen.4Use the PgUp/PgDn key to highlight Font.Font Control Screen 5Press the ENTER key.The system displays the Font Control screen. This screen displays the current Font and Size.• To change the font, use the PgUp/PgDn key to highlight Font and press the Enter key. Each time you press the Enter key, the system changes the displayed font. You have several font choices. Continue pressing the Enter key until the system displays the font you would like to use.• To change the font size, use the use the PgUp/PgDn key to highlight Size and press the Enter key. Each time you press the Enter key, the system changes the font size. You have choices ranging from 12 points (smallest), to 30 points (largest). Continue pressing the the Enter key until the system displays the font size you would like to use.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 1-13Configuring the AR50006Once you have selected the display settings that you would like to use, press the Esc key until you return to the screen that you were viewing before changing the display font and font size.ÂAdjust the DisplayUsers carry the AR5000 into many different types of environments. This means that the users are operating the unit under many different lighting conditions. You can switch the screen backlight on/off to enhance visibility in dark conditions. Backlight is literally a light that shines on the display to enhance the visibility in low light conditions. You can also adjust the contrast on the screen to your preference. Contrast affects the difference in light/dark between the characters on the screen and the background.To switch the backlight on/off...1Press and hold the yellow key to right of the TAB key.2Press the F3 key.• If the backlight was switched ON before you began this procedure, the system switches the backlight OFF.• If the backlight was switched OFF before you began this procedure, the system switches the backlight ON.To adjust the contrast on the screen...1Press and hold the yellow key to the right of the TAB key.2Press the F4 key or F5 key.• Press the F4 key to make the contrast lighter.
1–14 Sensus Metering SystemsChapter 1: About the AR5000• Press the F5 key to make the contrast darker.ÂView the Battery StatusBefore you take the AR5000 into the field, check to verify that the battery is charged. If you run the system on long routes or for more than 8 hours in a day, you may also want to check the battery during the day to verify that it is carrying enough charge to complete your work.Configuration Menu To view the battery status...1Open the Configuration menu.• If you just removed the AR5000 from the charging stand, the system displays a Startup Screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen. Press the Enter key. The system displays the Configuration Menu.• While you are working on a route, press the F6 key. The system displays the Configuration MenuNoteAdjusting the backlight and the contrast does not require you to display a configuration screen.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 1-15Configuring the AR50002Use the PgUp/PgDn key to select Battery Status.Battery Status Screen3Press the ENTER key.The system displays the Battery Status screen.• The safe operating range for Battery Voltage is TBD???V - 8.4V. • The safe operating range for Battery Charge is TBD???% - TBD???%. 4Once you finish, press the Esc key until you return to the screen that you were viewing before checking the battery. If the battery needs to be charged, see Charge the AR5000 on page 1-22.ÂView the Current HHD ID & UserThe office staff can setup an ID number for each AR5000 hand-held device (HHD). They also can assign an ID for the operator (user) that is assigned to a specific HHD. Before you take the AR5000 into the field, check to verify that you have the AR5000 unit assigned to you. The same screen that displays the Hand-held and Operator IDs also displays the version number of the installed software and the serial number for the hand-held unit.Configuration MenuTo view the HHD and operator IDs...1Open the Configuration menu.• If you just removed the AR5000 from the charging stand, the system displays a Startup Screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen. Press the Enter key. The system displays the Configuration Menu.
1–16 Sensus Metering SystemsChapter 1: About the AR5000• While you are working on a route, press the F6 key. The system displays the Configuration Menu2Use the PgUp/PgDn key to select ID, User, SW Version.ID, User, Software VersionScreen3Press the ENTER key.The system displays the ID, User, Software Version screen.4Once you finish, press the Esc until you return to the screen that you were viewing before checking the IDs.ÂView the Date & TimeThe AR5000 puts a date and time stamp on every data entry you make. Before you pickup the device to begin reading, the date and time are set automatically each time the device is connected to a PC using the Communication Stand.Before you take the AR5000 into the field, check to verify that the date and time are correct.Configuration Menu To view the date and time...1Open the Configuration menu.• If you just removed the AR5000 from the charging stand, the system displays a Startup Screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen. Press the Enter key. The system displays the Configuration Menu.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 1-17Configuring the AR5000• While you are working on a route, press the F6 key. The system displays the Configuration Menu2Use the PgUp/PgDn key to select Date and Time.Date and Time Screen3Press the ENTER key.The system displays the Date and Time screen.4Once you finish, press the Esc key until you return to the screen that you were viewing before checking the date and time.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
1–18 Sensus Metering SystemsChapter 1: About the AR5000Set Up & Use the Communication StandThe communication stand serves two functions for the AR5000. First, the stand provides a connection that the office staff uses to transfer and synchronize files between the AR5000 and an office computer. Second, the stand charges the AR5000’s battery.AR5000 Communication Stand Typically, office staff are the only people involved in transferring and synchronizing information on the office PCs and the AR5000. You should only need to verify that the system battery is properly charged (see Charge the AR5000 on page 1-22).This section provides information on how to connect the communication stand and is divided under the following headings:•Connect the Stand on page 1-18 - How to connect the communication stand to AC power and an office PC.•Mount the Stand on page 1-20 - How to mount a communication stand on a wall.•Place the AR5000 in the Stand on page 1-21 - How to verify that the stand is operating properly.ÂConnect the StandWhen you first setup the communication stand, you need to make three cable connections - AC power, PC communication, and communication to another stand. Once you have setup and successfully connected the communication stand(s), you only need to place the AR5000 into the stand to have it
Sensus AR5000 User’s Guide 1-19Set Up & Use the Communication Standautomatically begin charging and ready to communicate with the office PC.Typical Connections Between aPC & Communication StandsTo connect the communication stand...1Determine where you want to place the communication stand.• If you are going to leave the stand on a counter or table-top, verify that the surface is level, stable, and free of moisture and debris.• If you are going to mount the stand on a wall, see Mount the Stand on page 1-20. Mount the stand before making any cable connections.2Locate all of the necessary cables.• AC Power Cable - This cable provides the AC power connection to a single communication stand.• PC to Master Stand Communication Cable - This cable has a 15-pin connection on the stand end and a 9-pin serial connector at the PC end. Use this for the signal connection from the PC to a single stand or from the PC to the first of multiple stands.If you are connecting several stands, you can chain them together using additional cables:• Stand to Stand Communication Cable - This cable has a 15-pin connector at both ends. Use this for the signal connection between multiple stands.• Stand to Stand Power Cable - This cable has an AC power connecter at both ends and powers up to 25 stands in series. For each additional 25 stands, you need one additional AC power cable to connect to the wall socket.3Connect the cables.aConnect the signal cables between the first stand and the PC.
1–20 Sensus Metering SystemsChapter 1: About the AR5000bConnect the signal cables between the remaining stands, if needed.cConnect the AC power cable between the first stand and the wall socket.dConnect the power cables between the first stand and up to 24 additional stands, if needed.ÂMount the StandYou have the option of setting the communication stand on a stable table-top, or mounting the stand to a wall. The back of the stand is fitted with four slots that can accommodate #10 pan head screws.Back of the CommunicationStandTo mount the communication stand on a wall...1Mark the location for mounting the stand.aVerify that the AC power and communication cables will reach the AC power outlet, the computer, and other stands involved in this installation.bTransfer the hole pattern from the back of the stand to the desired location on the wall.2Drill and anchor screws sufficient to support the weight of the stand and the AR5000, along with the stress of placing/removing the device.3Mount the stand and connect the cables (see Connect the Stand on page 1-18).NoteFor every 25 stands, connect another AC power cable to the wall socket.
Sensus AR5000 User’s Guide 1-21Set Up & Use the Communication StandPlace the AR5000 in the StandOnce you have setup the communication stand, you can place the AR5000 into the stand to begin charging (see Charge the AR5000 on page 1-22). The office staff performs all of the data transfer and file synchronization between shifts. Typically, the AR5000 user only needs to verify that the stand is working correctly. Verify that the unit is seated correctly in the stand. The top LED on the stand is green and is lit when the device is properly placed in the stand.
1–22 Sensus Metering SystemsChapter 1: About the AR5000Charge the AR5000The AR5000 is a battery-powered device. Typically, users place the unit in a Communication Stand at the end of their shift and pick it up again at the start of their next shift. This period in the stand (+/- 16 hours) provides enough time for the battery to be fully charged and ready for use. However, you need to make sure that the battery has enough of a charge to keep the system working while you read meters on a route.This section provides information on the following:•Charge the AR5000 in the Stand on page 1-22 - This is the most common method for charging the AR5000 battery.•Charge the AR5000 using the Wall Charger on page 1-24 - Use a wall charger if you need to charge the AR5000 when the stand is not available.•Battery Maintenance on page 1-24 - When and how to replace the battery.ÂCharge the AR5000 in the StandCommunication Stand Users typically put the AR5000 into the Communication Stand at the end of every shift. This serves two purposes. One, the stand provides a data-link that the office staff can use to transfer information to-and-from the AR5000 (for more information, see Set Up & Use the Communication Stand on page 1-18). The second function of the stand is to charge the AR5000 battery.NoteYou can leave the AR5000 in the charging stand for extended periods of time. Once the unit is fully charged, the stand continues to monitor the battery charge level and provides additional power only as needed to keep the battery fully charged.
Sensus AR5000 User’s Guide 1-23Charge the AR5000To charge the AR5000 in the stand...1Place the AR5000 into the Communication Stand.LEDs on the Charging Stand2Verify that the unit is seated correctly in the stand and charging.Check the LEDs listed below.• Handheld Seated - The top LED is green. This LED is lit when the device is properly placed in the charging stand. This light must be lit for the system to charge the AR5000 battery.• Charging HandHeld - The second LED from the top is red. This LED is lit when the AR5000 battery is charging.• Charging AutoGun - The third LED from the top is red. This LED is lit when the AutoGun battery is charging. Refer to the AutoGun documentation for more information.• Stand Active - The fourth LED from the top is yellow. This LED is lit when the AR5000 is communicating with a PC.!Warning Never use any charging device other than the approved Sensus charging device with the AR5000. The use of any other charging device may cause damage to the AR5000 and will automatically void any warranties.
1–24 Sensus Metering SystemsChapter 1: About the AR5000ÂCharge the AR5000 using the Wall ChargerIf you need to charge the AR5000 when the stand is not available, you can use a Sensus-approved wall charger that plugs into a standard AC outlet to charge the device.To charge the AR5000 using the wall charger…1Plug the wall charger into an AC outlet.2Insert the power cord from the wall charger into the power input jack located on the top of the AR5000.ÂBattery MaintenanceThe AR5000 uses a type VR151, 3800mAh, 3.6V, re-chargeable NiMH Battery Pack. During normal use, you typically do not need to do anything other than charge the battery (see Charge the AR5000 on page 1-22) and check the !Warning Never use any charging device other than the approved Sensus charging device with the AR5000. The use of any other charging device may cause damage to the AR5000 and will automatically void any warranties.NoteYou can leave the AR5000 plugged into the wall charger for an extended period of time. Once the unit is fully charged, the wall charger provides additional power only as needed to keep the battery fully charged.
Sensus AR5000 User’s Guide 1-25Charge the AR5000level of the battery charge (see View the Battery Status on page 1-14).A battery can withstand many cycles of charging and use. The actual number of charges depends on your operating conditions. If the battery does not hold a charge long enough for you to complete your work, then it needs to be replaced. Good maintenance practice is to replace the battery approximately every two years.Exit Route MessageTo replace the battery...1Exit any open routes.aPress the Esc key.The system displays the Exit Route message.bUse the TAB key to select Yes and press the ENTER key.The system exits the open route and displays a list of available routes.2Switch the AR5000 OFF (see Turn the Device ON/OFF on page 1-4).!Warning Never use any charging device other than the approved Sensus charging equipment with the AR5000. The use of any other charging device may cause damage to the AR5000 and will automatically void any warranties.
1–26 Sensus Metering SystemsChapter 1: About the AR50003Place the AR5000 face-down on a flat surface.AR5000 Battery Compartment 4Push UP on the two latches on each side of the battery compartment and open the lid of the battery compartment.5Slide the battery to the left to release, and remove it from the battery compartment.6Place the new battery in the compartment and slide to the right to lock it in place.7Press down on the lid of the battery compartment until both sides of the lid snap closed. 8Slide the two latches down to lock the lid in place.9Place the AR5000 into the charging stand.New Battery Detected Screen When you place the AR5000 into the charging stand, the system displays the New Battery Detected Screen.10 Set the charge percentage on the New Battery Detected Screen by completing the following steps:aUse the TAB key to highlight Charge Percentage.bUse the PgUp/PgDn key to select 80%.cUse the TAB key to highlight the Accept button.dPress the Enter key.Allow the system to charge 8-16 hours.
Sensus AR5000 User’s Guide 1-27Contact Customer SupportContact Customer SupportThis User Guide provides the majority of reference information that you need to operate and maintain the Sensus AR5000. However, there may encounter some situation where you can not find the answers to your equipment questions in the User’s Guide. In those cases, you have three options for finding more information.• www.Sensus.com - The company’s web site is a good resource for news and up-to-date information on Sensus, along with the latest on the complete line of Sensus products and services.• Telephone Support - Telephone support is available Monday through Friday, from 8:00 a.m. until 7:00 p.m. Eastern. Call 1-800-METER IT (638-3748) and select Option 2.• E-mail Support - If you are trying to reach Sensus Customer Support after regular business hours, you can E-mail your questions to amr.support@sensus.com.
1–28 Sensus Metering SystemsChapter 1: About the AR5000
Sensus AR5000 User’s Guide 2-1Collect MeterDataThis chapter describes how to use the AR5000 to collect data in the field. Use the instructions in this section to set up routes, enter information into the AR5000, and resolve any conflicts between the stored routes.The chapter is divided into the following sections: •Start Collecting Data on page 2-2 - This section includes instructions for tasks that need to be performed at the beginning of a route.•Manage Reading Scenarios on page 2-7 - This section includes information and instructions for dealing with common problems route reading problems.•Enter Data on page 2-14 - This section includes instructions for the various methods of entering data into the AR5000.You can find general information on the AR5000 in Chapter 1: About the AR5000. You can find instructions for finding specific route-related information in Chapter 3: Find Route Information.
2–2 Sensus Metering SystemsChapter 2: Collect Meter DataStart Collecting DataBy the time you are ready to pick up a hand-held unit from the charger and begin collecting meter readings, the AR5000 should be set up and ready for use. Typically, the office staff performs daily tasks to configure the AR5000 for reading meters. These tasks include clearing any information from previous shifts and loading the AR5000 with routes, questions, and configuration settings for the new shift.The new information loaded into the AR5000 includes the following:• Route meters - This typically includes the street address, customer name, meter ID, and account number for each location along the route. For more information see Select A Route on page 2-3.• Questions - Questions are attached to specific addresses and require a response from readers. For more information, see Answer Questions on page 2-21.• AR5000 Configuration Settings - The office staff can set several AR5000 parameters that will affect the way that the equipment will react in certain scenarios. For more information, see About Meter Read Behaviors on page 2-8.Once the office staff has setup the AR5000 with the route and configuration information, you can use the information in this section to start collecting data. You need to select a route and you have the option of changing some system behaviors. Find instruction for these tasks in this section:•Select A Route on page 2-3 - Choose from several preset routes, stored in the AR5000. •Alter Route Behaviors on page 2-4 - Adjust the settings on the AR5000 Reading Management menu.
Sensus AR5000 User’s Guide 2-3Start Collecting DataÂSelect A RouteBefore you can begin collecting information, you need to select one of the routes stored in the AR5000. The office staff typically programs route information and loads that information into the AR5000. Each route in the AR5000 is labeled with a unique name.Typical Location DisplayThe routes are typically setup to follow the actual path that someone in the field takes to read a group of meters. For example, a route running through a residential neighborhood lists the addresses, in order, from one end of a street to the other. Each location along a route can be configured to include the following information:• Street Address• Customer Name• Meter ID Number• Customer Account NumberYou can search through a stored route for certain details. For example, you can find a specific address or meter ID. More information is available in the chapter Find Route Information on page 3-1.To select a route...1Open the Routes list.Startup ScreenÂIf you have just removed the AR5000 from the charging stand, the system automatically displays a Startup Screen.
2–4 Sensus Metering SystemsChapter 2: Collect Meter DataUse the PgUp/PgDn key to highlight Routes on the Startup Screen. Press the Enter key. The system displays the Routes list.Exit Route ÂIf you are working on a route, you need to exit the route before you can access the Route List.Press the Esc key. The system displays an Exit Route message. Use the Tab key to select Yes. Press the Enter key. The system displays the Routes list.2Use the PgUp/PgDn key to highlight one of the choices on the Routes list.3Press the Enter key.The system opens the selected route and displays the information for the first location. You can begin entering data. For more information on entering data into the AR5000, see the Enter Data on page 2-14 section.ÂAlter Route BehaviorsYou can change several settings that affect how the system responds during a route. The Reading Management menu gives you access to the following settings:• Entry Direction (left-to-right or right-to-left) - When you manually enter meter readings, the system displays a dialog box and you enter numbers with the keypad (see Enter Manual Readings on page 2-14). By default, the system is setup for this data to be entered from left-to-right on the screen. Change the Entry Direction setting if you want to enter the reading from right-to-left. • Traverse (forward or backward) - Routes are set up to be run in a set order. When you select a route, the system displays a default location at one end and advances forward through the route (see Auto Advance, below). Change the Traverse setting if you want to read the route in the other direction (backward).
Sensus AR5000 User’s Guide 2-5Start Collecting Data• Auto Advance (ON or OFF) - This feature automatically advances the screen to the next location along the route, after the latest location reading is complete. By default, the Auto Advance feature is switched ON. Change the Auto Advance setting if you want to switch the Auto Advance feature OFF.Startup ScreenTo alter the route behaviors...1Open the Configuration menu.• If you have just removed the AR5000 from the charging stand, the system automatically displays a startup screen. Use the PgUp/PgDn key to highlight Configuration on the Startup Screen and press the Enter key. The system displays the Configuration menu.• If you have a route open, press F11. The system displays the Configuration menu.Configuration Menu2Use the PgUp/PgDn key to highlight Reading Management on the Configuration menu.3Press the Enter key.NoteOnly a completed meter reading will automatically advance the route display to the next location. Other actions, such as entering notes, will not advance the location.NoteF11 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
2–6 Sensus Metering SystemsChapter 2: Collect Meter DataThe system displays the Reading Management screen.Reading Management Screen 4Use the PgUp/PgDn key to highlight the parameter that you would like to change on the Reading Management screen.5Press the Enter key to toggle the selected setting.6Repeat step 4 and step 5 as needed to configure the system to your preferences.7Press the Esc key when you finish setting your preferences on the Reading Management screen.The system returns to the Configuration menu. 8Press the Esc key again to exit the Configuration menu.NoteEach of the parameters on the Reading Management screen has a choice of two settings. Use the Enter key to toggle between the two settings for the highlighted parameter.
Sensus AR5000 User’s Guide 2-7Manage Reading ScenariosManage Reading ScenariosDuring the course of reading meters on a route, you can encounter several common scenarios where the system generates error messages. Meters may not match a location, they may not be part of the stored route, or the system may not correctly read information.The following list provides a brief description of each part of this section:•Resolve Readings That Don’t Match the Displayed Location on page 2-9 - How to handle a meter ID that does not match the address/location information in a stored route.•Resolve a Non-Route Meter on page 2-10 - How to handle a meter ID that is not included anywhere in the stored route.•Resolve Reading Malfunctions and Bad Reads on page 2-12 - What to do if the AR5000 encounters reading errors (ex.: malfunctions or no-read messages).
2–8 Sensus Metering SystemsChapter 2: Collect Meter DataAbout Meter Read BehaviorsTypically, the office staff perform daily tasks to configure the AR5000 for reading meters. This configuration involves collecting existing data from the AR5000 and loading new information into the AR500.The existing data collected from the AR5000 includes read information taken from the utility meters, notes entered by the readers, and answers to questions.The new information loaded into the AR5000 includes the following:• Route meters - This typically includes the street address, customer name, meter ID, and account number for each location along the route. For more information see Select A Route on page 2-3.• Questions - Questions are attached to specific addresses and require a response from readers. For more information, see Answer Questions on page 2-21.• AR5000 Configuration Settings - The office staff can set several AR5000 parameters that will affect the way that the equipment will react in certain scenarios.By the time you are ready to pick up a hand-held unit from the charger and begin collecting meter readings, the AR5000 should already be loaded with routes, questions, and configuration settings. The configuration settings determine what you will see displayed on the screen in certain situations. The following list provides a brief description of the configuration settings that affect meter reading behaviors:• Prompt when not matching displayed location - This setting determines what the AR5000 displays when the system reads a meter ID that does not match the currently displayed location.If this setting is selected, the system displays a message when the ID does not match.
Sensus AR5000 User’s Guide 2-9Manage Reading ScenariosIf this setting is not selected, the system does not display any message and begins a search for a match at another location on the route.• Prompt when not found on route - This setting determines how the AR5000 responds when the system reads a meter ID that does not match any meter ID information stored for the route.If this setting is selected, the system displays a message when the ID does not match.If this setting is not selected, the system does not display any error message and stores data directly into the AR5000 memory.• Enter note on apply - This setting allows the office staff to configure a message that is attached to every reading that is applied to an address.More information on where these settings affect the display are provided as part of these sections - Resolve Readings That Don’t Match the Displayed Location on page 2-9, Resolve a Non-Route Meter on page 2-10, Resolve Reading Malfunctions and Bad Reads on page 2-12.ÂResolve Readings That Don’t Match the Displayed LocationDuring the course of reading a route, you can encounter a mismatch between the actual ID on a meter and the meter ID displayed on the AR5000 screen. To resolve this type of mismatch, you can apply the reading to the current location or search the route for the ID.NoteThis error only occurs with TouchRead or RadioRead systems. For more information, see Enter TouchRead Readings on page 2-16 and Enter RadioRead Readings (AR5002 only) on page 2-18.
2–10 Sensus Metering SystemsChapter 2: Collect Meter DataTo resolve a mismatch...1Read a meter with the TouchRead or RadioRead system.If the AR5000 detects a mismatch, the system either prompts you for action or automatically stores the reading into memory, depending on the configuration settings. For more information, see About Meter Read Behaviors on page 2-8.Does Not Match DisplayedLocation Message2Resolve the mismatch.If the system is configured to prompt, the screen displays a “Does Not Match Displayed Location!” message.Use the TAB key to select either Apply or Search Route. Then press the ENTER key.• Select Apply to automatically apply the reading data to the current address and complete the read.• Select Search Route to search for the address stored with the meter ID.When the system locates the address, select Apply to save the reading information to the address and complete the read.ÂResolve a Non-Route MeterDuring the course of reading a route, you can find a meter ID that is not in the stored route. When you read a meter and NoteIf the system is configured to store data without a prompt, the data is automatically saved in the AR5000 memory and the read for that location is complete.Data stored in the AR5000 memory is typically retrieved by the office staff.
Sensus AR5000 User’s Guide 2-11Manage Reading Scenariosthe AR5000 cannot find the ID, you can search the route for the meter ID or apply the reading to the current location. Non-Route Meter MessageTo resolve a non-route meter...1Read a meter with the TouchRead or RadioRead system.If the AR5000 detects a non-route meter, the system either prompts you or automatically stores the reading into memory, depending on the configuration. For more information, see About Meter Read Behaviors on page 2-8.2Resolve the non-route meter in one of the following ways:ÂIf the screen displays a “Does Not Match Displayed Location!” message, resolve the location error as described in the section Resolve Readings That Don’t Match the Displayed Location on page 2-9.ÂIf the screen then displays a “Not Found on Route!” message:• Use the TAB key to select Apply or Search Route and press the ENTER key.• Select Apply to automatically apply the reading data to the currently displayed address and complete the read. • Select Search Route to search for the address stored with the meter ID. When the system locates the NoteThis error only occurs with TouchRead or RadioRead systems. For more information, see Enter TouchRead Readings on page 2-16 and Enter RadioRead Readings (AR5002 only) on page 2-18.NoteIf the system is configured to store data without a prompt, the data is automatically saved in the AR5000 memory and the read for that location is complete.Data stored in the AR5000 memory is typically retrieved by the office staff.
2–12 Sensus Metering SystemsChapter 2: Collect Meter Dataaddress, select Apply to save the reading information to the address and complete the read.ÂResolve Reading Malfunctions and Bad ReadsDuring the course of reading a route, you may encounter errors when the AR5000 captures partial data. This can include errors in the meter ID or errors reading the data from the meter. When the system encounters a bad read, you can re-read the meter ID or you can manually enter the read for the current location. NoteIf the system does not locate the meter ID anywhere in the route, the screen displays a “Not Found on Route” message. Use the tab key to select Store and save the read data into the system memory. Select Apply to save the data to the currently displayed location.NoteThis error only occurs with TouchRead or RadioRead systems. For more information, see Enter TouchRead Readings on page 2-16 and Enter RadioRead Readings (AR5002 only) on page 2-18.
Sensus AR5000 User’s Guide 2-13Manage Reading ScenariosTo resolve a malfunction or bad read...1Read a meter with the TouchRead or RadioRead system. Error Reading Device MessageIf there is a data error, the system briefly displays the error message “Error Reading Device” (for TouchRead devices), or “No Response From MXU” (for RadioRead devices), and sounds an error tone.2Use the F5 key to view the transaction history for the current location. Transaction History (w/error)3Resolve the error.aTry to read the meter again.bIf the read fails again, manually enter the ID and Reading information (see Enter Manual Readings on page 2-14).NoteF5 is the default key assignment for the Transaction History function. Key assignments can be changed. For more information, see About the Key Controls/Functions.
2–14 Sensus Metering SystemsChapter 2: Collect Meter DataEnter DataThe AR5000 can store several different types of data. The most common is reading data from utility meters. However, the system is also capable of storing several other types of data. For example, you can enter notes, mark locations, answer questions, and add new meters to a route.Meter readings can be entered with one of three methods - Manual, TouchRead, and RadioRead. Any other type of data can be entered with the keypad, through a series of menus and screens. The following list provides a brief description of each part of this section:•Enter Manual Readings on page 2-14 - Use the keypad to enter readings from utility meters.•Enter TouchRead Readings on page 2-16 - Use the AutoGun to enter readings from utility meters.•Enter RadioRead Readings (AR5002 only) on page 2-18 - Use the RadioRead function to enter readings from utility meters.•Enter Notes on page 2-19 - Use the keypad to enter additional information for a location on the route.•Mark Locations on page 2-20 - Provide a searchable mark about a location on the route.•Answer Questions on page 2-21 - Respond to preset questions.•Add New Meters to Route on page 2-22 - Manually add a new location to an existing route.ÂEnter Manual ReadingsThe most common method of entering meter read data into any AR5000 is to manually type the read information for a location. You may need to use this method for an entire
Sensus AR5000 User’s Guide 2-15Enter Dataroute. Or, you may only use manual data entry for corrections or resolving conflicts and errors. To enter a manual reading...1Use the TAB key to scroll through the route to the location where you want to enter the information. Enter Text ScreenThe system displays “Perform Manual Read” across the top of the screen for addresses that require manual reads.2Press the F1 key to open the Enter Text Screen. 3Use the number keypad to enter the reading. 4Use the TAB key to select OK.5Press the ENTER key.NoteYou can enter a manual reading for any location, even if it is RadioRead or TouchRead.NoteF1 is the default key assignment for the Enter Text function. Key assignments can be changed. The system may be configured to open the Enter Text screen when you press any number key. For more information, see About the Key Controls/Functions.You can exit the Enter Text screen by pressing the Esc key, or use the TAB key to select Cancel and press the ENTER key.
2–16 Sensus Metering SystemsChapter 2: Collect Meter DataThe system accepts the read and returns to the route.ÂEnter TouchRead ReadingsThe Sensus TouchRead System allows you to collect meter reading data without manually typing information on the keypad. In this system, you touch a TouchPad with a gun. The gun reads the data and sends it to the AR5000.There are three components in a TouchRead system:• Sensus TouchRead System TouchPad - The TouchPad encoders are typically mounted in an easily accessible location (ex.: the outside wall of a building). A TouchPad is connected to the utility meter and provides a point of contact where the guns can read data. For more information on encoders, see ___???TBD___.• Sensus SmartGun or AutoGun - These guns are hand-held devices that you use along with the AR5000. The gun must be are linked to the AR5000. Use these guns to physically touch the TouchPad and read the meter data. Additional information on linking the AR5000 with a SmartGun or AutoGun is available in Link the AR5000 to a TouchRead Device (SmartGun/AutoGun) on page 1-9.• AR5000 - When the AR5000 is linked to a gun, the system stores meter data in the routes or in the system memory.NoteIf the reading that you enter does not fall within preset limits, the AR5000 sounds an audible waning and displays the Limit Check screen.Select Confirm to accept the reading and ignore the warning.Select Re-Read to ignore the numbers and enter a new reading.
Sensus AR5000 User’s Guide 2-17Enter DataTo enter a TouchRead...1Use the TAB key to scroll through the route, to the location where you want to enter information. The system displays “Perform TouchRead” across the top of the screen for addresses that are setup for TouchReadings.2Place the flat disk face of the reading gun against the TouchPad remote or pit-lid mounted TouchPad (TR/PL) module and squeeze the trigger. How To Hold the GunThe system briefly displays a “Receiving Readings” message, while receiving data.• If the reading is successful, the system sounds a beep and stores the reading.Error Reading Device Message• If the system is unable to read the information, the screen displays an “Error Reading Device” error message. For more information, see Resolve Reading Malfunctions and Bad Reads on page 2-12.• If the meter ID does not match the information for that address on the route, the system initiates an “Address/Meter Mismatch” error. For more information, see Resolve Readings That Don’t Match the Displayed Location on page 2-9.• If the meter ID does not match any ID on the route, the system initiates a “Non-Route Meter” error. For more information, see Resolve a Non-Route Meter on page 2-10.NoteYou can attempt a TouchRead on any meter equipped with an encoder, regardless of the information on the AR5000 display.
2–18 Sensus Metering SystemsChapter 2: Collect Meter DataÂEnter RadioRead Readings (AR5002 only)The Sensus RadioRead System allows you to collect meter data without manually typing information on the keypad. In this system, a radio transmitter sends meter data directly to the AR5002.The AR5002 version of the system is equipped with a radio receiver. This enables the unit to read data from utility meters equipped with a radio transmitter. If there are no obstructions between the AR5002 and the meter and there is no radio interference in the area, the system can perform a RadioRead on meters up to ___???___ feet away.To enter a RadioReading...1Use the TAB key to scroll through the route, to the location where you want to enter information. The system displays “Perform RadioRead” across the top of the screen for addresses that are setup to be read with the radio.2Press the ENTER key. Receiving Readings Message The system displays a “Receiving Readings” message, and searches for data.• If the reading is successful, the system sounds a beep and stores the reading at the selected address.• If the system is unable to detect a signal, the screen displays a “No Response From MXU” error message. For NoteThe RadioRead function is only available on the AR5002 version of the system.
Sensus AR5000 User’s Guide 2-19Enter Datamore information, see Resolve Reading Malfunctions and Bad Reads on page 2-12.No Response From MXU Error• If the meter ID does not match the information for that address on the route, the system initiates an “Address/Meter Mismatch” error. For more information, see Resolve Readings That Don’t Match the Displayed Location on page 2-9.• If the meter ID does not match any ID on the route, the system initiates a “Non-Route Meter” error message. For more information, see Resolve a Non-Route Meter on page 2-10.ÂEnter NotesAs you are reading meters, you can enter additional text information for locations along a preset route. These notes are useful for capturing information about a location. For example, you could enter notes that indicate a physical problem with the equipment or a beware of dog warning.You can search for addresses with notes. For more on searching, see Find Noted Locations on page 3-19.To enter a note...1Use the TAB key to scroll through the route to the location where you want to enter the information.Enter Text Screen2Use the F2 key to open the Enter Text Screen. 3Enter the note by one of two methods.ÂUse the keypad to enter an alpha-numeric note. NoteF2 is the default key assignment for the Note function. Key assignments can be changed. For more information, see About the Key Controls/Functions.
2–20 Sensus Metering SystemsChapter 2: Collect Meter DataThe note can be any length, up to 50 characters.When you are finished, use the TAB key to select OK and press the ENTER key.Note List Screen ÂUse the TAB key to select Note List. Press the ENTER key. The system displays a list of preset notes. Use the PgUp and PgDn keys to highlight a note from the list. Press the ENTER key to select the note.ÂMark LocationsTypical Marked Address You can place a mark on any location in the route. This mark is typically used along with notes, for reviewing information after a route is complete. For example, you may have an issue with a meter, mark it, and return at the end of the route to attempt to resolve the issue. You can search for marked addresses at any time. For more on locating marks, see Find Marked Locations on page 3-17.To Mark/Unmark an address...1To mark an address, complete the following steps:aUse the TAB key to scroll through the route to the location you want to mark/unmark.bUse the F4 key to mark the address. NoteYou can exit the Enter Text screen by pressing the Esc key, or use the TAB key to select Cancel and press the ENTER key.
Sensus AR5000 User’s Guide 2-21Enter DataThe system places a caret (“^”) character in the heading at the top of the screen.Location Marked Screen2To unmark an address, complete the following steps:aUse the TAB key or the search function to locate a marked address. For information on searching, see Find Marked Locations on page 3-17.bPress the F4 Key. The system displays a Location Marked Screen.cUse the TAB key to select Yes or No.• Select Yes to unmark the address.• Select No to keep the mark on the address.dPress the ENTER key to accept your selection.ÂAnswer QuestionsTypically, office staff setup the AR5000 and load route information (see Start Collecting Data on page 2-2). Depending on the route setup, the AR5000 may prompt you to answer questions during the route. To answer a question...1Choose a route address.NoteF4 is the default key assignment for the Mark function. Key assignments can be changed. For more information, see About the Key Controls/Functions.NoteQuestions are attached to specific addresses. The system can be set to show the question as soon as you display an address. Or, the system can be set to show the question immediately after you enter the meter reading for an address.
2–22 Sensus Metering SystemsChapter 2: Collect Meter DataUse any method to choose an address along the route (manual read, search, etc.). The system displays a Question screen for addresses configured with questions.Typical Question Screen 2Answer the question.Depending on the type of question, you could be asked to respond in one of two ways.• Yes or No - Some questions require a yes or no answer (ex.: Is this address occupied?). Use the Tab key to select Yes or No. Press the ENTER key to save your answer and return to the route.• Numeric response - Some questions require a number in response (ex.: How many people live at this address?). Use the keypad to type the appropriate answer. Then, press the ENTER key to save your answer and return to the route.• Multiple choice - Some questions provide a list of responses (ex.: choose a, b, c, etc.). Use the Tab key to select the appropriate answer. Then, press the ENTER key to save your answer and return to the route.• Type a response - Some questions require a written response (ex.: Where is the meter located?). Use the keypad to type in an appropriate answer. Then, press the ENTER key to save your response and return to the route.ÂAdd New Meters to RouteDuring the course of reading a route, you may encounter a meter or an address that is missing from the information stored in your AR5000. For example, areas with new development or construction activity may have new buildings NoteYou can press the Esc key to exit the Question Screen without entering an answer.
Sensus AR5000 User’s Guide 2-23Enter Datacompleted before they can be added to the billing system in your office. The Add Meter function allows you to insert information for a new location in your route.To add a new meter ID...1Choose a location along the route for the new ID.Use any method to choose an address along the route (manual read, search, etc.). 2Press the Ins key or the F8 key. The system displays an Enter Text screen to enter the new meter ID.3Enter the New Meter ID.Use the keypad to enter a description of the new meter.4Use the Tab key to select OK. 5Press the ENTER key.The system displays an Enter Text screen for the reading information from the new meter.NoteThe system places the new meter ID information into the route just before the location that is displayed on the screen.NoteF8 is the default key assignment for the Mark function. Key assignments can be changed. For more information, see About the Key Controls/Functions.NoteYou typically need to enter some description information for the location (ex.: street address). Also include meter ID numbers, if they are available.
2–24 Sensus Metering SystemsChapter 2: Collect Meter Data6Use the Tab key to select OK.7Press the ENTER key.The system saves the information and returns to the route.NoteYou can use the Tab key to select Cancel and press Enter to exit the any Text screen in this instruction.
Sensus AR5000 User’s Guide 3-1Find RouteInformationRoutes are primarily made up of addresses and Meter IDs. The AR5000 can also store descriptive text, marks, notes, limits, and statistics for each route. You often run a route from start-to-finish without needing to check any information. However, there are times you need to verify reads, check that the route is complete, and review statistics. Use the features described in this section to search for addresses, meter ID’s, text entries; find incomplete sections or special entries; and review read data.The chapter is divided into the following sections: •Search the Route on page 3-3 - This section lists instructions on searching for addresses, meter IDs, and text.•Find Unfinished Sections of the Route on page 3-12 - This section includes instructions on searching for unread meters/addresses and unanswered questions.•Find Special Entries on page 3-17 - This section includes instructions on finding marks, notes, and range violations.•Review Read Information on page 3-23 - This section includes instructions on how to review existing read information.
3–2 Sensus Metering SystemsChapter 3: Find Route InformationYou can find general information on the AR5000 in Chapter 1: About the AR5000. You can find instructions for entering data into the AR5000 in Chapter 2: Collect Meter Data.
Sensus AR5000 User’s Guide 3-3Search the RouteSearch the RouteRoutes are primarily an organized list of individual locations and their associated meter IDs. The locations are listed in a logical order to match the path that you could take as you physically move from one location to the next. Typically, you start at one end of the route and move through the list, entering readings until you reach the end of the route.However, there are times you may need to locate a specific address or meter on the route. This could happen if you take the route out of order or need to verify an address, reading, or specific text associated with a specific address. The AR5000 has a set of features that you can use to search for addresses, meter IDs, and specific displayed text.Find instruction for these tasks in this section:•Search for an Address on page 3-4 - How to display a specific address on a route. •Go to the First Address on page 3-5 - How to display the first address on a route. •Go to the Last Address on page 3-6 - How to display the last address on a route. •Search for a Meter ID on page 3-8 - How to display the location information for a specific meter ID. NoteSome addresses may have multiple meters (ex.: apartment buildings or industrial sites). Typically, each meter is listed at a separate location on a route.NoteOnce you find an address, you can perform any of the functions described in Chapter 2: Collect Meter Data.
3–4 Sensus Metering SystemsChapter 3: Find Route Information•Search Displayed Text on page 3-9 - How to find specific text in the route (including notes and questions).ÂSearch for an AddressRoutes are configured in a set order. When you select a route, the system displays a default location at one end of the route and advances forward through to the other end of the route (for more information on setting the route direction, see the section Alter Route Behaviors on page 2-4).Depending on how you physically travel through your route, you may take a meter reading out of order or you may want to verify some information for a specific location that you already visited. You can use the TAB key to page through every location to find the address, or you can use the search function.To search for an address...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.Search Route... Menu 2Press the F3 key.The system displays the Search Route... menu.3Use the PgUp/PgDn key to select Address.4Press the ENTER key.The system displays an Enter Text dialog box.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-5Search the Route5Use the keypad to type the address information you would like to search for.6Press the ENTER key.Search ResultsThe system displays the results of the search.No Matches Found Message• If the system cannot find the information you entered, then the screen displays a No Matches Found message.Press the Esc key to clear the No Matches Found message and end the search.• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll forward through the list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.No More Matches FoundMessageÂGo to the First AddressBy default, the AR5000 displays the first address when you open a route. You can use the search function to return to NoteThe system searches for exactly what you type, including numbers and spaces. If you enter part of the address (ex.: just the street name or number) the system will display every location that contains that information.
3–6 Sensus Metering SystemsChapter 3: Find Route Informationthe first address. This function is available from any point along the route.To go to the first address on a route...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... Menu The system displays the Search Route... menu.3Use the PgUp/PgDn key to select Go To Beginning.4Press the ENTER key.The system displays the first location on the route.ÂGo to the Last AddressBy default, the AR5000 displays the first address when you open a route. You can use the TAB key to page through every NoteThe first and last route address are interchangeable, depending on how you have the AR5000 configured. You can set the system to traverse forward, starting at one end of the route (ex.: address#1 through address#10). Or, you can set the system to traverse in reverse, starting at the opposite end of the route (ex.:address#10 through address#1). For more on this configuration setting, see Alter Route Behaviors on page 2-4.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-7Search the Routeaddress to the end of the route. Or, you can use the search function go to the last address. This function is available from any point along the route. To go to the last address on a route...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... MenuThe system displays the Search Route... menu.3Use the PgUp/PgDn key to select Go To End.4Press the ENTER key.The system displays the last location on the route.NoteThe first and last route address are interchangeable, depending on how you have the AR5000 configured. You can set the system to traverse forward, starting at one end of the route (ex.: address#1 through address#10). Or, you can set the system to traverse in reverse, starting at the opposite end of the route (ex.:address#10 through address#1). For more on this configuration setting, see Alter Route Behaviors on page 2-4.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–8 Sensus Metering SystemsChapter 3: Find Route InformationÂSearch for a Meter IDDuring the route, you may need to display information for a specific meter ID. Depending on how you run the route, you may take a meter reading out of order or the actual meter ID may not match the information stored in the route. You can use the TAB key to page through every location on the route and find the meter ID or you can use the search function.To search for a meter ID...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.The system displays the Search Route... menu.Search Route... Menu3Use the PgUp/PgDn key to select Meter ID.4Press the ENTER key.The system displays an Enter Text dialog box.5Use the keypad to enter the Meter ID that you would like to search for.No Matches Found Message 6Press the ENTER key.The system displays the results of the search.• If the system cannot find the information you entered, then the screen displays a No Matches Found message.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-9Search the RoutePress the Esc key to clear the No Matches Found message and end the search.Search Results Screen• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.No More Matches FoundMessagePress the Esc key to clear the No More Matches Found message and end the search.ÂSearch Displayed TextThe AR5000’s search displayed text function allows you to search for any alphanumeric information stored in the route. This could include meter IDs, account numbers, address information, text entered into notes, customer names, and questions. To search for displayed text...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.
3–10 Sensus Metering SystemsChapter 3: Find Route Information2Press the F3 key.Search Route... Menu The system displays the Search Route... menu.3Use the PgUp/PgDn key to select Display Text.4Press the ENTER key.The system displays an Enter Text dialog box.5Use the keypad to enter the text that you would like to search for.6Press the ENTER key.The system displays the results of the search.• If the system cannot find the information you entered, then the screen displays a No Matches Found message.No Matches Found Message Press the Esc key to clear the No Matches Found message and end the search.Search Results Screen • If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-11Search the Routesearch results, the system displays a No More Matches Found message.No More Matches FoundMessagePress the Esc key to clear the No More Matches Found message and end the search.
3–12 Sensus Metering SystemsChapter 3: Find Route InformationFind Unfinished Sections of the RouteAt the end of reading a route, you can search to verify that all of the tasks are complete for that route. You can find meters without any new reading data, addresses that have no new data, and questions that have not been answered.The following list provides a brief description of each part of this section:•Find UnRead Meters on page 3-12 - How to locate meters on the route that do not have any new reading data.•Find UnVisited Location on page 3-13 - How to find locations along the route that have not had any activity.•Find Unanswered Questions on page 3-15 - How to find questions that have not received any response.ÂFind UnRead MetersThe AR5000 typically associates read information with a meter ID (see Manage Reading Scenarios on page 2-7). When you reach the end of a route you may want to verify that all of the meters have readings associated with them. At any time during the reading process, you can use the search function to check which meter IDs are still unread.Search Route... Menu To find unread meters...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.NoteOnce you find a location or a question, you can perform any of the functions described in Chapter 2: Collect Meter Data.
Sensus AR5000 User’s Guide 3-13Find Unfinished Sections of the RouteThe system displays the Search Route... menu.3Use the PgUp/PgDn key to select UnRead Meters.4Press the ENTER key.Search Results ScreenThe system displays the results of the search.No Matches Found Message• If the system cannot find the information you entered, then the screen displays a No Matches Found message.Press the Esc key to clear the No Matches Found message and end the search.• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.No More Matches FoundMessageYou can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.ÂFind UnVisited LocationThe AR5000 typically associates meter IDs with a particular location or address (see Manage Reading Scenarios on page 2-7). When you visit a location, you typically enter NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–14 Sensus Metering SystemsChapter 3: Find Route Informationsome information for that location such as notes, readings, etc. When the route is complete, you may want to check to verify that you have visited every location on the route. At any time during the reading process, you can use the search function to check which locations are still unread.To find unvisited locations...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... Menu The system displays the Search Route... menu.3Use the PgUp/PgDn key to select UnVisited Locations.4Press the ENTER key.Search Results Screen The system displays the results of the search.• If the system cannot find the information you entered, then the screen displays a No Matches Found message.No Matches Found Message Press the Esc key to clear the No Matches Found message and end the search.• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-15Find Unfinished Sections of the RouteNext Location - Press the TAB> key and the system displays the next location in the search results.No More Matches FoundMessageYou can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.ÂFind Unanswered QuestionsDepending on the way the system is configured, the AR5000 may prompt you to answer questions during the route (see Answer Questions on page 2-21). At any time during the reading process, you can check to see if there are any unanswered questions.To find unanswered questions...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... MenuThe system displays the Search Route... menu.3Use the PgUp/PgDn key to select Unanswered Questions.4Press the ENTER key.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–16 Sensus Metering SystemsChapter 3: Find Route InformationThe system displays the results of the search.No Matches Found Message • If the system cannot find the information you entered, then the screen displays a No Matches Found message.Press the Esc key to clear the No Matches Found message and end the search.• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.Search Results Screen Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.No More Matches Found Message
Sensus AR5000 User’s Guide 3-17Find Special EntriesFind Special EntriesSpecial entries are non-read information stored in a route for certain locations. This information includes marks, notes, and limit violators. During the course of reading meters, you can search for each type of special entry.The following list provides a brief description of each part of this section:•Find Marked Locations on page 3-17 - How to find locations on the route that have been marked.•Find Noted Locations on page 3-19 - How to find locations on the route that have notes/comments added.•Find Limit Violators on page 3-20 - How to find locations on the route with read data that is outside of the preset limits.ÂFind Marked LocationsYou can place a mark on any location in the route. Marking a location places a caret (“^”) character in the heading of the on-screen display (see Mark Locations on page 2-20). You can use this mark, for reviewing information after a route is complete. For example, you can mark a location that you were unable to read during the route. At any time during the reading process, you can review a list of marked locations.NoteOnce you find a location, you can perform any of the functions described in Chapter 2: Collect Meter Data.
3–18 Sensus Metering SystemsChapter 3: Find Route InformationTo find marked locations...1Open a route.Search Route... Menu See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.The system displays the Search Route... menu.3Use the PgUp/PgDn key to select Marked Locations.4Press the ENTER key.The system displays the results of the search.• If the system cannot find the information you entered, then the screen displays a No Matches Found message.No Matches Found Message Press the Esc key to clear the No Matches Found message and end the search.Search Results Screen • If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Stop here - Press the ENTER key to stop the search on the displayed location.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-19Find Special EntriesNext Location - Press the TAB> key and the system displays the next location in the search results.No More Matches FoundMessageYou can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.ÂFind Noted LocationsAs you are reading meters, you can enter additional text information for locations along a preset route (see Enter Notes on page 2-19). For example, you can enter a note when you encounter an equipment problem with a meter. At any time during the reading process, you can review a list of the notes.To find noted locations...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... MenuThe system displays the Search Route... menu.3Use the PgUp/PgDn key to select Noted Locations.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–20 Sensus Metering SystemsChapter 3: Find Route Information4Press the ENTER key.No Matches Found Message The system displays the results of the search.• If the system cannot find the information you entered, then the screen displays a No Matches Found message.Press the Esc key to clear the No Matches Found message and end the search.• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Search Results Screen Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.No More Matches FoundMessagePress the Esc key to clear the No More Matches Found message and end the search.ÂFind Limit ViolatorsThe office staff typically configures high/low limits for the readings from each meter along the route. This assigns a range of acceptable readings for each location. As you are reading meters, you may encounter readings that do not fall within the preset limits. If a reading does not fall within this range, the AR5000 sounds an audible warning and displays the Limit Check screen (see Enter Data on page 2-14/Enter Manual Readings on page 2-14). At any time during the reading process, you can review a list of the violators.
Sensus AR5000 User’s Guide 3-21Find Special EntriesTo find limit violators...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F3 key.Search Route... MenuThe system displays the Search Route... menu.3Use the PgUp/PgDn key to select Noted Locations.4Press the ENTER key.The system displays the results of the search.No Matches Found Message• If the system cannot find the information you entered, then the screen displays a No Matches Found message.Press the Esc key to clear the No Matches Found message and end the search.NoteF3 is the default key assignment for the Search menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–22 Sensus Metering SystemsChapter 3: Find Route Information• If the system finds more than one match for the information you entered, the screen displays the first match, along with the following choices:Search Results Screen Stop here - Press the ENTER key to stop the search on the displayed location.Next Location - Press the TAB> key and the system displays the next location in the search results.You can use the TAB> key to scroll through the entire list of search results. Once you reach the end of the search results, the system displays a No More Matches Found message.Press the Esc key to clear the No More Matches Found message and end the search.No More Matches FoundMessage
Sensus AR5000 User’s Guide 3-23Review Read InformationReview Read InformationThe AR5000 can store several types of historical data, including route statistics and previous transactions. You can use this information as a quick reference to check the activity on a route. This information is available at any time. The following list provides a brief description of each part of this section:•Review Route Statistics on page 3-23 - How to view various statistics for an open route.•Review Previous Transactions on page 3-25 - How to view a list of every meter ID that has had activity during the time you are on the route.ÂReview Route StatisticsAs you are reading meters, the AR5000 collects statistics in the following categories:• Read/Unread - Lists the number of locations that have been read or remain unread. These are displayed in the following format: read/unread (see Find UnRead Meters on page 3-12).• New Meter - Lists the number of new meter IDs added to the (see Add New Meters to Route on page 2-22). • Noted - Lists the number of locations with a note added (see Find Noted Locations on page 3-19).• Questioned - Lists the number of locations with a question (see Answer Questions on page 2-21).• Answered - Lists the number of locations with a question that has been answered (see Answer Questions on page 2-21).• Marked - Lists the number of locations that have been marked (see Enter Data on page 2-14/Mark Locations on page 2-20).
3–24 Sensus Metering SystemsChapter 3: Find Route Information• Visited - Lists the number of locations visited (see Find UnVisited Location on page 3-13).• Unvisited - Lists the number of locations that have not been visited (see Find UnVisited Location on page 3-13).At any time during the reading process, you can review an on-screen report of these statistics. This report can be useful as a quick reference at the end of your route, to verify that you have completed all of the necessary tasks for that route. You can also use this report at the beginning of a route to check for questions, marks, and notes that could require special attention during that route.To review route statistics...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F6 key.Configuration Menu The system displays the Configuration menu.3Use the PgUp/PgDn key to select Route Statistics.4Press the ENTER key.Statistics Screen The system displays the Statistics screen for the route you have open.5Press the Esc key to exit the Statistics screen.NoteF6 is the default key assignment for the Configuration menu. Key assignments can be changed. For more information, see About the Key Controls/Functions.
Sensus AR5000 User’s Guide 3-25Review Read InformationÂReview Previous TransactionsAt any time during the reading process, you can review an on-screen report of the reading activity on the current route. This report provides a list of every meter ID that has had some activity. Each item on this list includes the following information:• Transaction number - A transaction number appears at the top of the screen. Transaction 1 is the most current activity on the route, Transaction 2 displays the next most current ID with activity, and so on.• Date - This shows the date of the transaction.• Time - This shows the time of the transaction.• ID - This indicates the meter ID for the transaction.• Rdg - This lists the current reading data.• Note - Any notes associated with the meter ID will be listed here.This report can be useful as ___TBD???___To review previous transactions...1Open a route.See Start Collecting Data on page 2-2 for instructions on opening a route.2Press the F5 key.Transaction History ItemThe system displays the first item in the Transaction History.NoteF5 is the default key assignment for the Transaction History. Key assignments can be changed. For more information, see About the Key Controls/Functions.
3–26 Sensus Metering SystemsChapter 3: Find Route Information3Use the TAB key to page through the Transaction History.Already at Last TransactionMessage• When you reach the end of the list, the system displays the message Already at Last Transaction. Press the Esc key to clear the message and return to the Transaction History list.• When you reach the beginning of the list, the system displays the message Already at First Transaction. Press the Esc key to clear the message and return to the Transaction History list.4Press the F3 key to go to a location.When a transaction is displayed, pressing F3 causes the system to exit the list and display the location associated with that transaction. NoteYou can use the Esc key to exit the Transaction History list, at any time.NoteOnce you find a location, you can perform any of the functions described in Chapter 2: Collect Meter Data.
Book Title 1-1IndexAaddress. see locationAR5002 . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18auto advance . . . . . . . . . . . . . . . . . . . . . . . 2-4AutoGun . . . . . . . . . . . . . . . . . . . . . .1-9, 2-16Bbacklight . . . . . . . . . . . . . . . . . . . . . . . . . 1-13batterycharging . . . . . . . . . . . . . . . . . . . . . . . 1-22maintenance . . . . . . . . . . . . . . . . . . . . 1-24replacing . . . . . . . . . . . . . . . . . . . . . . . 1-24view status . . . . . . . . . . . . . . . . . . . . . 1-14Ccables . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18carrying the device . . . . . . . . . . . . . . . . . . 1-8cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3communication stand . . . . . . . . . . . . . . . 1-18charging AR5000 in . . . . . . . . . . . . . . . 1-22connecting . . . . . . . . . . . . . . . . . . . . . . 1-18mounting . . . . . . . . . . . . . . . . . . . . . . . 1-20placing AR5000 in . . . . . . . . . . . . . . . . 1-21configuration . . . . . . . . . . . . . . . . . . . .1-9, 2-8contrast . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13customer account number . . . . . . . . . . . . . 2-3customer support . . . . . . . . . . . . . . . . . . . 1-27Ddate and time . . . . . . . . . . . . . . . . . . . . . 1-16display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7backlight . . . . . . . . . . . . . . . . . . . . . . . 1-13contrast . . . . . . . . . . . . . . . . . . . . . . . . 1-13font . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Eentry direction . . . . . . . . . . . . . . . . . . . . . . 2-4Ffont . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11function keys . . . . . . . . . . . . . . . . . . . . . . . 1-5HHHD ID . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15holding the device . . . . . . . . . . . . . . . . . . . 1-8Llimit violators . . . . . . . . . . . . . . . . . . . . . . 3-20limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20locationlocations . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3adding to route . . . . . . . . . . . . . . . . . . 2-22entering notes . . . . . . . . . . . . . . . . . . . 2-19first in route . . . . . . . . . . . . . . . . . . . . . . 3-5
2Sensus Metering Systemslast in route . . . . . . . . . . . . . . . . . . . . . . 3-6marked . . . . . . . . . . . . . . . . . . . . . . . . . 3-17marking . . . . . . . . . . . . . . . . . . . . . . . . 2-20noted . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19problems . . . . . . . . . . . . . . . . . . . . . . . . 2-9questions . . . . . . . . . . . . . . . . . . . . . . . 2-21searching . . . . . . . . . . . . . . . . . . . . . . . . 3-4unvisited . . . . . . . . . . . . . . . . . . . . . . . 3-13Mmaintenancecleaning . . . . . . . . . . . . . . . . . . . . . . . . . 1-3manual read entry . . . . . . . . . . . . . . . . . . 2-14marking locations . . . . . . . . . . . . . . . . . . . 2-20meter ID . . . . . . . . . . . . . . . . . . . . . . 2-3, 3-25searching . . . . . . . . . . . . . . . . . . . . . . . . 3-8meter readingsconfiguration . . . . . . . . . . . . . . . . . . . . . 2-8entering manually . . . . . . . . . . . . . . . . 2-14errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7location mismatch . . . . . . . . . . . . . . . . . 2-9malfunctions . . . . . . . . . . . . . . . . . . . . 2-12non-route meters . . . . . . . . . . . . . . . . . 2-10problems . . . . . . . . . . . . . . . . . . . . . . . . 2-7TouchRead . . . . . . . . . . . . . . . . . . . . . 2-16transactions . . . . . . . . . . . . . . . . . . . . . 3-25unread meters . . . . . . . . . . . . . . . . . . . 3-12Nnotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19searching . . . . . . . . . . . . . . . . . . . 3-9, 3-19OON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4operator ID . . . . . . . . . . . . . . . . . . . . . . . . 1-15Ppower ON/OFF . . . . . . . . . . . . . . . . . . . . . 1-4Qquestions . . . . . . . . . . . . . . . . . . . . . . . . . 2-21unanswered . . . . . . . . . . . . . . . . . . . . . 3-15RRadioRead . . . . . . . . . . . . . . . . . . . . . . . . 2-18readings. see meter readingsroutesadding new meters . . . . . . . . . . . . . . . 2-22non-route meters . . . . . . . . . . . . . . . . . 2-10options . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4ordering . . . . . . . . . . . . . . . . . . . . . . . . . 2-4searching . . . . . . . . . . . . . . . . . . . . . . . . 3-3selecting . . . . . . . . . . . . . . . . . . . . . . . . 2-3statistics . . . . . . . . . . . . . . . . . . . . . . . . 3-23unfinished sections . . . . . . . . . . . . . . . 3-12unread meters . . . . . . . . . . . . . . . . . . . 3-12unvisited locations . . . . . . . . . . . . . . . . 3-13Sscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7SmartGun . . . . . . . . . . . . . . . . . . . . .1-9, 2-16stand, communication. see communication standstatistics . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23straps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8street address. see locationTtext size . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Book Title 1-3time and date . . . . . . . . . . . . . . . . . . . . . . 1-16TouchRead . . . . . . . . . . . . . . . . . . . .1-9, 2-16transactions, reviewing . . . . . . . . . . . . . . 3-25traverse . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Uuser ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Wwall charger . . . . . . . . . . . . . . . . . . . . . . . 1-24
4Sensus Metering Systems

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