Sendo SNDX00 Sendo X User Manual HuliQuick

Sendo International Ltd Sendo X HuliQuick

Contents

Quick Start Manual

Contents1Introduction 12Getting started 23Getting to know your phone 64Making and receiving calls 115Sounds, photos, video, music 146Sending and receiving messages 177Safety Information 208Regulatory Compliance and SAR Statements 259End User Licence Agreement 3210 Warranty Statements 35
iCopyright and Legal InformationCopyright and Legal InformationThe wireless phone described in this guide is approved for use on the GSM and GPRS networks operating on the 900, 1800 (DCS/PCN) and 1900 (PCS) bands. It is approved for use in the country where it was originally sold and may be approved for use in other countries.Part No. 8E30-0H010-80000, Edition 0.2 (Draft). Copyright © Sendo 2003. All rights reserved.SENDO is a trademark of Sendo International and/or its affiliates. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Sendo is prohibited.T9® Text Input is a registered trademark of Tegic Communications. All rights reserved. T9 Text input is licensed under one or more of the following U.S. Patents: 5,818,437, 5,953,541, 5,945,928, 6,011,554 and additional patents are pending worldwide. Complying with all applicable copyright laws is the responsibility of the user. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S and other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.This product includes software licensed from Symbian Ltd © 1998-2003.This product contains software licensed from  Atelier. Copyright © 2003 Atelier, All rights reserved. Contains portions of Copyright © 2001 Symbian Ltd.This product contains software copyright © Beatnik, Inc. 1996-2002.Quick View Plus® for Symbian © 1999-2002 Stellent Chicago, Inc.  All rights reserved.Portions of this User Manual have been authored in whole or in part by the following entities, and use of third party text is subject to the following:Contains portions of Copyright © 2001 Symbian Ltd.
iiCopyright and Legal InformationDisclaimerThe information contained in this User Guide is written for the Sendo X phone. Sendo reserves the right to make changes and improvements to the products and any of the features of the products described in this document without prior noticeTHE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. SENDO RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. UNDER NO CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.Export InformationThis phone may be subject to export regulation of the United Kingdom and other countries. Diversion contrary to law is prohibited. You must comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of reexport, the phone or any part of the phone in violation of any applicable restrictions, laws or regulations, or without all necessary approvals.For Your SafetyYou should observe and follow the guidelines given in this manual for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to the phone. Please see the Safety Information section of this manual before you use the phone.Approved Accessories WarningUse only batteries, chargers and accessories approved by Sendo for use with this phone model. The use of any other types may invalidate any warranty applying to the phone, and may be dangerous. For availability of approved accessories, please check with your dealer or visit www.sendo.com.When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.
iiiCopyright and Legal InformationFCC/Industry Canada NoticeThis phone may cause TV or radio interference (for example, when using the phone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using the phone if such interference cannot be eliminated.This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference.Network ServicesA number of features included in this guide are called network services. They are services provided by wireless service providers. Before you can take advantage of any of these network services, you must subscribe to these service(s) from your home wireless service provider and obtain instructions for their use. Some of these network services may not be available when roaming on a network other than your home network.
ivCopyright and Legal Information
11Introduction1  IntroductionAbout this guideThis guide is a general introduction to your phone and its key features, intended to get you using your new phone quickly.ζIMPORTANT: Read your User Guide before using your phone. This booklet is written as a supplement to the complete User Guide. Do not use this booklet in place of the complete manual, but as a quick introduction to your new phone. Your User Guide, provides important information on the safe and efficient operation of your phone, and your phone's maintenance. See the Where now? section below for details.About your phoneYou will have been supplied with the following:!Sendo X phone!Battery!Mains charger!Stereo headset!USB cable!Keyboard *!Cradle *!Carry case ** Note that your phone may have been supplied with these and other optional accessories.To get you started with your phone as quickly as possible, simply follow the instructions in the Getting started section of this guide. You can then go on to learn about the basic features of your phone. These steps are summarised below:!Getting started!Inserting the SIM card!Charging the battery!Installing the Companion CD!Getting to know your phone!Making and receiving calls!Sounds, photos, video, music!Sending and receiving messagesWhere now?Once you have learnt to use some of the basic features of your new phone, more detailed instructions for your phone can be found in the User Guide, which is located on the Companion CD. This CD is supplied in the box with your phone and contains information about your phone as well as software, utilities and additional features.We also recommend that you register your phone with Sendo, and a link is provided in the Companion software.
22Getting started2  Getting startedBefore you can use your phone you must:!Insert the SIM (Subscriber Identity Module) card supplied by your service provider.!Charge the battery.These simple steps are described on the next page.Inserting the SIM card1Remove the back cover of the phone - press down on the raised Sendo logo near the bottom of the phone, slide the cover down and lift off.2Remove the SIM from its packaging as detailed in the instructions provided with the SIM. Slide the SIM into the socket, with the logo facing you and the cutout towards the top of the phone (as shown below). Make sure that the gold-coloured contacts of the card are touching the contacts of the phone.ζNote: Keep all SIM cards out of small children’s reach. The SIM card is easily damaged by scratches or bending, so be cautious when inserting and removing the card.3Insert the battery with the label facing up. Align the tabs at the top of the battery with the tabs on the back of the phone. Slide into place and press down.If you need to remove the battery, ensure your phone is switched off, pull the small tab at the bottom of the phone and lift the battery out.4Replace the cover.
32Getting startedCharging the batteryYou must charge the battery for at least 4 hours before you use the phone for the first time. After this, the battery will normally take around 2 to 3 hours to charge.1Insert the connector on the charger lead into the connector at the base of the phone.2Plug the charger into a mains AC socket. When charging commences, the battery icon (insert icon) on the phone’s screen will change into a charger cable icon (insert icon). When the battery is fully charged, the battery icon will reappear and you can disconnect the charger.While your phone is charging, you can now take the opportunity to install the Companion CD on your PC.Charging and dischargingPlease observe the following precautions regarding the use of batteries and related equipment.NoteNote that a new battery's full performance is achieved only after two or three complete charge and discharge cycles. Operation times provided vary depending on network conditions, SIM settings, charging and battery condition, how you use your phone, and other factors. Some activities, such as playing games, accessing the Internet or using other features, reduce talk and standby time.The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operating time (talktime and standby time) is noticeably shorter than normal, it is time to buy a new battery.Use only batteries and chargers approved by Sendo. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected after the battery indicator shows that the battery is full, or for longer than a single day, since overcharging may shorten its life. If left unused a fully charged battery will discharge itself over time.Do not attempt to discharge the battery by any other means. Use the battery only for its intended purpose.
42Getting startedζRefer to the Sendo X User Guide for more detailed instructions and safety information.Installing the Companion CDThe Companion CD provides:!Sendo PC Connect software for performing synchronisation between your Sendo X phone and PC.!Companion software to help you learn how to use your phone and add to/customise your phone’s features.ζNote: The software requires a minimum specification on your PC. See the Minimum PC system requirements section below for details.To install the software on your PC, simply insert the CD into your CD drive. The autorun feature will launch the installation process automatically. Simply follow all on-screen instructions.ζNote: If autorun is not set on your PC, then please browse to the CD in Windows Explorer, and run the companion.exe file.We recommend that you register your phone with Sendo. A link is provided in the Companion software.The Companion and Sendo PC Connect software is described in the Sendo X User Guide. Once installed, launch the Companion software using your normal method in Windows.Never use any charger or battery that is damaged or worn out.Do not short circuit the battery.Excercise care in handling your phone battery.Dispose of the battery properly. Comply with all local laws or regulations in disposing of your battery. Do not dispose of batteries in a fire.Note
52Getting startedMinimum PC system requirementsSome features of your Sendo X phone package, require a PC. The following is a list of the minimum PC system requirements:General requirements:!Microsoft Windows® XP (Professional and Home Editions), 2000, ME, 98, or 98SE.!An internet browser (for web links only).!Adobe® Acrobat® Reader® (included on the Companion CD).!VGA or compatible video graphics adapter!CD-ROM drive.!Keyboard.!Mouse or compatible input device.Additional Sendo PC Connect requirements:!Compatible Personal Information Manager (such as Microsoft Outlook® 98) as detailed in the Connecting to your PC section of the Sendo X User Guide. This is required for PC synchronisation of e-mail, calendar, contacts, and tasks.!65 MB of available hard disk space.!Available infrared port, USB port or Bluetooth connection.
63Getting to know your phone3  Getting to know your phoneThis section gives a short overview of the main features and layout of your phone, including keys, menus and features.zTip: An interactive tutorial of the basic features and layout of your phone is provided as part of the Companion software.Infrared (IrDA) PortPower KeyVoice Key5-way JoypadRight Soft KeyEnd KeyClear KeyVoicemailCall KeyLeft Soft KeyMenu KeyHeadset ConnectorAccessory ConnectorEdit KeyLaunch CameraAsterisk Key (*)Hash Key (#)International AccessKey (+)Numeric KeypadCharger ConnectorEarpieceLoudspeakerMicrophoneColour ScreenCamera LensSelf Portrait MirrorFlashCall KeyExternal AntennaConnectorWrist/Neck Strap Hook
73Getting to know your phoneSwitching on and offTo switch your phone on, press the Power key p, located on the top edge of the phone. The first time you switch your phone on, a set-up program may start automatically, depending on how your phone has been configured at the factory. Follow the on-screen instructions.When the phone is switched on, the Now! screen is displayed. The Now! screen can be customised, so yours may look different from the one shown here.(insert screenshot of Now! screen)To switch the phone off, press and hold the Power key p again.The Now! screenThe Now! screen acts as your phone’s home page. From here you can make and receive phone calls, access personal information such as missed calls and upcoming calendar appointments, and add links to your favourite features, web pages, and files. The Now! screen has 3 different views, or panes, each containing different information. This can include messages, calender, call records and links. You can add, remove and move panes as required.The Menu screenThe Menu screen allows you to access any of your phone’s features. These are displayed in a list or grid format.Navigating the phoneYou can move around your phone’s many features quickly and easily using the following keys: Key ActionSoft keys The left soft key g and right soft key d can be used to perform the action displayed directly above them on the screen.Joypad Use the joypad to move up :, down ;, left [, and right ], and to scroll through lists and grids, changing the selection focus on-screen.Select The Select A key is in the centre of the joypad. Press it to confirm a selection. Note: When the left soft key g has the label Select above it, it can be used in addition to the Select A key.Back Press the right soft key d when the label Back is displayed above it to return to the previous screen.
83Getting to know your phoneExit Press the right soft key d when the label Exit is displayed above it to close a feature and go back to the Now! screen.Clear Press the Clear key r to backspace over one or more characters when you are inputting text.Press and hold the Clear key r to backspace and remove multiple characters in a text field.Menu Press the Menu key s to take you to the Menu screen. From the Menu screen, press the Menu key s to  go to the Now! screen. You can also press and hold the Menu key s to display a list of all features which are currently in use.Edit Press the Edit key e to change the input mode:!Multitap - normal text entry mode.!T9 - predictive text entry mode.!Numeric - number entry mode.The current input mode is displayed in the status bar at the top of the screen.Key ActionCall Press the Call key c to:!Answer an incoming call.!Dial a phone number you have entered using the numeric keypad.!Open the call history Log feature when pressed in the Now! screen.The Call key also provides additional features described fully in the Sendo X User Guide.End Press the End key f to end a call.The End key also provides additional features described fully in the Sendo X User Guide.Key Action
93Getting to know your phoneMenusMany of the phone’s features use menus, displaying the available options. Menus are set out either in grid, or list format.!Lists are displayed vertically, and are navigated using the up : and down ; joypad keys. !Grids can be navigated both horizontally and vertically, using all of the directional joypad keys.(insert screenshots of Menu screen, and options list) When using most of the phone’s features, a menu of available options can be displayed by pressing the left soft key g, when the label Options is displayed above it.To make a selection from a menu, use the joypad to scroll to the menu item you require, and press the Select key A.To leave a menu without making any selection, press the right soft key d, which will be labelled Cancel, Back, or Exit.HelpYour phone has context sensitive help. To get help:!From within a phone application, press Options g and select Help. This will take you to the help topic for the feature you are using.!From the Menu screen, use the joypad keys to scroll to the Help icon and press Select A. This will open the help facility.Entering text and numbersYou can enter text and numbers on your phone using the keypad. Your phone supports three input modes for entering text and numbers: !Multitap - normal text entry mode.!T9 - predictive text entry mode.!Numeric - number entry modezNote: When you select a field that requires text or numeric entry, the phone automatically defaults to the appropriate input mode. The status indicator on the title bar shows the input mode you are currently using. zNote: Some service providers may not support all language dependent characters.!To switch input modes!Press and hold the Hash # key until the status indicator for the input mode you want is displayed in the title bar.!To switch between lower and upper case text, do a short press on the Hash # key.zTip: To set predictive text input on or off when writing text, press the Hash # key twice in quick succession.
103Getting to know your phoneFeaturesYour phone comes with many features already installed. You can also install extra features, as required (go to www.sendo.com/shop or ask your service provider). The following table shows the list of possible features that may be installed on your phone by default:* This feature is Network dependent and may not be included on all phones.Icon Feature Icon Feature Icon FeatureMessaging RealOne Player ModemContacts Tasks LogCalendar Notes SIM ContactsInternet browser Calculator Speed dialWAP browser Profiles Program ManagerInstant messaging * Settings Java Apps.Camera SIM toolkit * Memory cardPhoto Album Document viewer ConverterGames Bluetooth RecorderCamcorder Infrared Clock
114Making and receiving calls4  Making and receiving callsThis section describes some of the methods of making and receiving voice calls.See the Sendo X User Guide for more information about making and receiving phone calls, including call waiting, conference calling, call diverting, and call barring.Making a phone callThere are several ways to make a call. Two of the easiest ways are described below:!Dial a number1Type in the phone number using the numeric keypad (in the Now! screen). 2Press the Call c key to call the number.3Press the End f key to end the call.!Say a numberA very useful feature of the Sendo X phone is the voice dialing feature. One of the ways this can be used is:1Press and hold the Voice key t on the side of the phone.2When prompted by the message on screen and an audio alert, speak the digits of the phone number clearly into the phone. You should not leave pauses between the digits. As you say each number, it is displayed on the screen.3Press the Call c key to call the number.4Press the End f key to end the call.ζWarning: Do not use this feature for emergency calls. At times of stress, your voice may not be clear enough for the phone to recognise.ContactsThe Contacts directory is like an address book in your phone. You can store multiple phone numbers, addresses and personal information in a contact card - a new card is created for each contact.Adding a person’s phone number to Contacts makes it quicker and easier to call them, or send text messages.!To add a contact1From the Now! screen, type in the phone number using the numeric keypad.2Press Options g and select Add to Contacts and then select Create new.3Scroll to the type you would like to associate with this number (Home, Mobile, Fax, Pager, etc.) and press Select A.4Enter the details for the contact such as name, phone numbers and e-mail address. Use the : and ; joypad keys to move through the fields and enter as much or as little information as you want.ζTip: You add a picture or photo to a contact. This will be displayed when you receive a call from that contact.
124Making and receiving calls5Press Done g.!To make a call from Contacts1From the Menu screen, select Contacts (insert icon) using the joypad.2Scroll through the list of Contacts using the up : and down ; keys on the joypad until the contact you require is highlighted.3Press Call c to call the contact.ζNote: If the selected contact has more than one phone number stored, e.g. Work, Home, Mobile, open the contact card by pressing Select A, then use the joypad to highlight the number you require, before pressing Call c.
134Making and receiving callsReceiving a phone callWhen you receive a call, an Incoming Call message is displayed showing the phone number of the caller. The caller’s name and photo will also be displayed, if the information is in your Contacts list.You can choose to answer the call, reject it, or just ignore it. If you miss an incoming call, or choose to ignore it, a record of the call will be stored in the phone’s Log.!To answer a call!Press Call c or Answer g.!To reject a call!Press End f or Reject d.ζNote: By default, rejected calls are forwarded to a voicemail service, if it has been set up. Check with your service provider whether you are subscribed to a voicemail service.
145Sounds, photos, video, music5  Sounds, photos, video, musicThis section describes some of the multimedia features available on your phone. This includes ring tone, photo, camcorder and music features.Choosing a ring toneYour phone comes with a number of different polyphonic ring tones installed. You can also receive ring tones from other sources, for example, downloaded from compatible Internet sites, or you can even use the Recorder to record your own ring tone. See the Sendo X User Guide for further details about these features.ζTip: A polyphonic ring tone is a ring tone with more than one note playing at a time. In general, this gives a much better sound quality than mono tones.!To change the ring tone1Open Profiles from the main Menu screen, by using the joypad to scroll to the Profiles icon and pressing Select A.2Use the joypad to scroll to the phone profile that you want to use. The default profile is General, as this is the one you will probably use most of the time. See the main User Guide for more information about profiles.3Press Options g and select Personalise.4A list of settings is displayed. The first item on the list is Ringing tone. Press Select A to display a list of all available ring tones.5Scroll through the list using the joypad, and make your selection by pressing Select A. To listen to a ring tone just highlight it using the joypad. Press any key to stop the sound.Taking a photoYour phone has a built-in digital camera. The camera also has a flash feature, so poor lighting conditions aren’t a problem.Once you have taken a photo, you can store it in the phone’s Photo Album, and send a copy to your friends (see the Sending and receiving messages section). You can also use your photo as background “wallpaper” for the Now! screen, to give your phone a personal touch, as well as add the photo to a Contact card.ζNote: Obey all local laws governing the recording of images.!To take a photo1Activate the Camera from the Now! Screen by holding down numeric key 3 3 - the Camera shortcut key.ζNote: You can also activate the Camera from the Menu screen, by scrolling to the Camera icon and pressing Select A.
155Sounds, photos, video, music2Holding the phone upright, use the screen as the viewfinder for your picture.3Press Select A to take the photo. The picture is displayed on screen.To take further photos, press Select A to re-activate the viewfinder, and repeat steps 2 and 3. ζTip: To take a photo of yourself, turn the phone round so the camera lens is facing you. Look at the self-portrait mirror near the lens, and position your reflection in the centre of the mirror. When you take a photo, your image will be aligned correctly.!To set a photo as wallpaper1After you have taken a photo, go back to the Now! screen, by pressing Back d, Exit d, or Clear r repeatedly.2Press Options g and select Edit.3From the Settings list, select Wallpaper. 4Your photo will appear. If you have taken more than one photo, or have other images stored in the Photo Album, they will all be displayed in a list. Use the joypad to scroll to the image you want to use as the Now! screen background, and press Select A.!To add a photo to a Contact card1Open the Contacts directory and select the contact you want to add a photo to.2Press Options g and select Edit.3Press Options g and select Add thumbnail. and then select Phone memory.4Your photo will appear. If you have taken more than one photo, or have other images stored in the Photo Album, they will all be displayed in a list. Use the joypad to scroll to the image you want to use and press Select A.Using the Camcorder The Camcorder enables you to record your own video clips, complete with sound, and play them back. You can also play other video clips stored on your phone.ζNote: Obey all local laws governing the recording of videos.Once you have recorded a video, you can store it in the phone’s Video Album, and send a copy to your friends (see the Sending and receiving messages section), via Email, or via a Bluetooth or an infrared connection.ζ Note: If you receive a call when you are using the Camcorder, the Incoming Call screen is displayed. You can accept or reject the call as you would normally. If you accept the call, the Camcorder screen is displayed again when the call ends. If you reject the call, the Camcorder screen is redisplayed immediately.
165Sounds, photos, video, music!To record a video clipYou can record video clips of up to 12 seconds in duration.Recorded clips are in the 3GP file format, which is the standard video file format for MMS (multimedia) messaging.1In the Menu screen, scroll to the Camcorder icon and press Select A.2Holding the phone upright, use the screen as the viewfinder for your video.3Press Select A to begin recording, or select Record from the Options g menu. The progress bar at the bottom of the screen indicates how much recording time remains.4To pause recording at any time, press Pause g, and to resume recording press Continue g.5To stop recording press Stop d.ζTip: To record a video of yourself, turn the phone round so the camera lens is facing you. Look at the self-portrait mirror near the lens, and position your reflection in the centre of the mirror. When you record, your image will be aligned correctly.When you have finished recording a video clip, the Video Album opens automatically. !To play a video clipTo play back a video clip that you have just recorded, press Select A.To play a video clip from memory, select Play from the Options g menu.ζTip: Video clips are played back using the RealOne™ Player. See the Sendo X User Guide for more information about the RealOne Player.Playing musicWith the RealOne™ Player you can play audio and video clips stored in your phone’s memory, or on a memory card, if one is available.!To play a sound clip or music file1In the Menu screen, scroll to the RealOne™ Player icon and press Select A.2A list of sound files is displayed in the RealOne Player. Scroll to the music file or sound clip you want, and press Select A to play it.3To pause playback, press Pause d. To resume playback, select Resume from the Options g menu. To stop playback, press Stop d.The RealOne Player supports the following types of media file (video, music, and other audio):!RealMedia, 3GP, AMR and MP3.See the Sendo X User Guide for more information about the RealOne Player.
176Sending and receiving messages6  Sending and receiving messagesYou can send and receive three types of message:!SMS (Short Message Service) - text message only. See the SMS section below.!MMS (Multimedia Message Service) - multimedia message that can contain text, graphics, animations, photos, audio files, and video clips. See the MMS section below.!Email - send and receive Email messages, that can also contain attachments such as photos and documents. Refer to the Sendo X User Guide for details.Sending an SMS message!To send an SMS message:1Open the Messaging feature. You can do this in a number of ways:!In the Menu screen, scroll to the Messaging (insert icon) icon and press Select A.!In the Now! screen, scroll to New Messages and press Select A. !In the Now! screen, press Options g and select Go to inbox.2In Messaging, select New message, or press Options g and select Create message.3Select Short message from the list of options by pressing Select A.4Enter the name or phone number of the recipient in the To: field using the numeric keypad.5Press the down ; joypad key to move to the message field, and write your message using the numeric keypad. 6Send your completed message by pressing Call c or press Options g and select Send.ζTip: If a person’s phone number is stored in the Contacts directory, you can send a text message from their contact card, by highlighting the phone number, pressing Select A, and then selecting Create message.
186Sending and receiving messagesSending an MMS messageMMS messages are sent in exactly the same way as SMS messages, except that you can insert pictures, video clips, and sound clips into the message.Before you can begin sending and receiving MMS messages you must set up data connections which allow you to connect to the Internet.The fastest and easiest way to configure your phone is to visit http://www.sendo.com/config to automatically configure your settings. The Sendo Easy Configurator sends an SMS message to your phone containing the settings you require (see Receiving a message).ζThese settings may have already been configured on your phone by your service provider. Check with your service provider for details.Alternatively, you can ask your service provider to send you this information (if available). See the Connection settings section of the Sendo X User Guide for details of how to configure your phone’s connection settings.!To send an MMS message1In Messaging, select New Message, or, press Options g and select Create message.2Select Multimedia message from the list of options by pressing Select A.3Enter the phone number of the recipient in the To: field using the numeric keypad.    4Press the down ; joypad key to move to the message field, and write your message using the numeric keypad. 5Press Options g and select Insert to display a list of multimedia object types that you can include in the MMS message; image, video clip, etc. Make your selection by pressing Select A.6Select the image, sound clip, or video clip from the list displayed. 7Repeat steps 5 and 6 to add further multimedia objects.8Send your completed message by pressing Call c or press Options g and select Send.ζTip: The easiest way to send an MMS message is from the feature where the multimedia object you want to send is located. For example, you can send a picture directly from the Camera, or a sound clip from the RealOne Player. Just press Options g and select Send, to create a new MMS message with the multimedia object already inserted.ζNote: Some objects, especially objects that you have paid to download, may be copy protected. The copy protection prevents you from sending these types of object.
196Sending and receiving messagesReceiving a messageWhen an SMS or MMS message has been received, the (insert graphic) icon is displayed in the Now! screen.!To read a new message1Open your Inbox by opening Messaging and selecting Inbox, or from the Now! screen by scrolling to New Messages and pressing Select A.2Use the joypad to scroll to the new message, and open it by pressing Select A.You can reply to a message by pressing Options g and selecting Reply, while the message is open.
207Safety Information7  Safety InformationYou should observe and follow these guidelines for the safe and efficient use of your phone. Failure to comply with these guidelines and requirements may void your warranty and may invalidate any approvals given to your phone.Drive Safely Do not use a hand-held telephone while driving. Give your full attention to driving. If using a hand-held phone, pull over safely and park the vehicle in a safe location first. Always place the phone in a Sendo-approved cradle. If you do not have a Sendo-approved cradle, keep the phone secure, for example, in a bag, or in a glove box. Do not place the phone on the passenger seat, near an airbag or where it can break loose in a collision or sudden stop.Always obey local laws and regulations regarding the use of a cellular phone in the areas where you drive. In some areas, it is illegal to use a cellular telephone while driving, and hands-free operation is required in many other areas. Do not hold your phone in your hand while driving.Do not use a headset (such as a headset that covers both ears) that interferes with your ability to hear emergency vehicle sirens or the warning horns of other vehicles. Driving safely always comes first!OperationRemember to follow any special regulations in force in any area and always switch off your phone whenever you are instructed not to use it, or when its use may be illegal or cause interference or danger. Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.Read the user’s manual of any accessory or device and its operation and safety instructions before using it with your phone. Do not connect incompatible products.Do not use your phone if the antenna is damaged. Replace the antenna only with one approved by the manufacturer. Unapproved antennas or modifications may damage your phone, degrade its performance and violate local regulations. This phone is equipped with an internal antenna on the top rear area of the phone. Do not touch or cover the antenna area unnecessarily while a call is in progress as it may interfere with reception. Contact with the antenna affects call quality and may cause your phone to transmit at a higher power level than otherwise needed. Hold your phone as you would any other phone.The charger is compatible only with power sources indicated on its label. Do not connect the charger to a power source of a different voltage or frequency. Do not use the charger outdoors or in areas where it may become wet. Unplug the charger from the wall socket using the body of the charger, not the cord. Locate the cord so that it will not be tripped over, stepped on or damaged. Do not use the charger if it is damaged. Unplug the charger from the wall socket before cleaning it. Use a slightly damp cloth for cleaning, and allow the charger to dry fully before plugging it in.Only use accessories approved by Sendo. Using unapproved accessories with your phone may result in degraded performance, fire, electric shock or injury, and may void the warranty. Please check with your dealer for the availability of approved accessories. Your phone is intended for use only with chargers approved by the manufacturer. Any other use will invalidate any approval given to your phone and may be dangerous.
217Safety InformationChildrenYour phone is not a toy. Do not allow small children to play with it. They could hurt themselves or others. Children could also damage the phone or make calls that increase your telephone bill.PacemakersSendo recommends that a minimum separation of 20 cm (or 6 inches) be maintained between a wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers:!Should always keep the phone more than 20 cm (or 6 inches) from their pacemaker when the phone is switched on;!Should not carry the phone in a breast pocket;!Should use the ear furthest awat from the pacemaker to minimize the potential for interference.!If you have any reason to suspect that interference is taking place, switch off your phone immediately.Hearing Aids Some wireless phones may interfere with some hearing aids. In the event of such interference, you should consult your service provider.Medical Equipment. Operation of wireless phones may interfere with inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if it is adequately shielded from external RF energy. Turn off your phone in hospitals and other health care facilities when any regulations posted in these areas instruct you to do so, as equipment that could be sensitive to external RF energy may be in operation.Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (e.g. electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems, electronic speed control systems, air bag systems). Check with the supplier or its representative regarding your vehicle. You should also consult the supplier of any equipment that has been added to your vehicle.Do not place your phone or any accessories in the area over an airbag or in the airbag’s deployment area. An airbag inflates with great force, and serious injury could occur.Using your phone in a vehicle demands special considerations. The fitting of any accessories to a vehicle should only be undertaken by a suitably qualified person to ensure that vehicle systems are not adversely affected, and that the accessory gives optimum performance.Only qualified personnel should service the phone, or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty that may apply to the unit. Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly.Do not store or carry flammable liquids, gases or explosive materials in the same compartment as the phone, its parts or accessories.Switch off your phone before boarding a non-commercial aircraft or when instructed to do so on a commercial airline. The use of wireless
227Safety Informationtelephones in an aircraft may interfere with the operation of the aircraft and may be illegal.Posted Areas Turn off your phone in any area where posted notices so require.Potentially Explosive AtmospheresTurn off your phone and do not remove its battery when in any area with a potentially explosive atmosphere, and obey all signs and instructions. It is rare, but your phone or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire resulting in property damage, bodily injury or even death. Areas with potentially explosive atmospheres are often, but not always, clearly marked. They include: Fuelling areas, such as petrol stations, below deck on boats, and fuel or chemical transfer and storage facilities. Follow these guidelines also when you enter areas where fuel odours are present, such as when a gas leak occurs in a home; areas where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Turn off your phone when at gas or petrol stations (service stations). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.Blasting AreasTo avoid interfering with blasting operations, turn your phone off when in a "blasting area" or in areas posted "turn off two-way radio". Obey all signs and instructions.Emergency CallsIMPORTANT!This phone, like any wireless phone, operates using radio signals, wireless and landline networks as well as user-programmed functions that cannot guarantee connection in all conditions. Do not rely solely upon your wireless phone for emergency communications (e.g. medical emergencies). Remember, to make or receive any calls, the phone must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers.To make an emergency call:1If the phone is not on, switch it on.ζNote: Some networks may require that a valid SIM card be properly inserted in the phone.2Press the End f key to take you to the Now! screen if you are using a feature.3Key in the emergency number for your present location (e.g. 911, 112 or other official emergency number). Emergency numbers vary by location. 4Press the Call c key.If certain features are in use (Key guard, Locking, Call Restricting etc.), you may first need to turn those features off before you can make an emergency call. When making an emergency call, follow all instructions of the emergency operation and do not hang up until requested do so.
237Safety InformationServicingDo not attempt to disassemble or repair your phone, as you may damage the phone or injure yourself and will void your warranty. Only qualified personnel at an authorised service centre should perform repairs. Your phone does not contain any consumer serviceable parts. Make back up copies of all data and delete security sensitive data before sending your phone in for repair.Back Up DataTo avoid loss of important information, remember to make back up copies of all data regularly. DisposalYour battery and other components may require precautions to be taken for safe disposal. The battery type is indicated on the battery label. Please follow all local and/or governmental laws and regulations when disposing of your phone or battery.Connecting to Other DevicesWhen connecting to any other device, read its user guide for operation and safety instructions. Do not connect incompatible products.Flash PrecautionsClass 1 LED ProductThis product complies with, IEC/EN60 825 “Safety of Laser Products”.  Class 1 products are safe under reasonably foreseeable conditions of operation.Do not fire the flash at drivers of road vehicles, as this may cause the driver to lose control of the vehicle and result in a traffic accident.Prolonged/Repetitive useDo not use your Sendo X phone for prolonged periods at single sittings. Such use may cause injury such as temporary fatigue or soreness in the muscles and joints as a result of prolonged static position of the back, neck and head or awkward positioning of the hands wrists and feet, visual fatigue, red or sore eyes and headaches as a result of staying in one position and focusing on the screen for a long time, poor positioning of the screen, poor legibility of the screen content or source documents (e.g. copy typing), an unstable image on the screen or poor lighting including glare and reflections on the screen and seizures in persons with epilepsy or other similar symptomatic physical conditions.Water ResistanceζNote: Your phone is NOT water resistant.The phone is not covered under warranty for damage by any liquid.
247Safety InformationCare and MaintenanceFollow these care and maintenance instructions to improve the performance and life of your phone. Failure to follow the suggestions may invalidate your phone’s warranty:!Keep it and all its parts and accessories out of small children's reach.!Keep it dry.!Do not use or store it in dusty or dirty areas.!Do not attempt to take the phone apart. !Do not drop, throw or shake it. !Do not use soaps, chemicals, cleaning solvents, or strong detergents to clean it. Use a moist cloth to wipe it.!Avoid exposing your phone to any severe shocks, extreme (hot or cold) temperatures or moisture. !Keep your phone away from open flames such as lit candles or cigarettes.!Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.!If the phone, battery, or any accessory is not working properly, take it to your nearest qualified service facility. Back up all data before taking your phone to a service centre as maintenance or recovery of data is not guaranteed. If you have any sensitive information, please back it up and then delete it from your phone before taking your phone to the service centre.
258Regulatory Compliance and SAR Statements8  Regulatory Compliance and SAR StatementsThis chapter contains three SAR statements. The first is for all products purchased in North and South America - this is called the SAR Statement. The second is for products purchased anywhere else in the world, excepting North and South America - this is called the Global SAR Statement. The third is the Sendo SAR Statement which provides the SAR value for the Sendo X phone.SAR StatementThe U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.Why the concern?Mobile phones emit low levels of radiofrequency energy (i.e. radiofrequency radiation) in the microwave range while being used. They also emit very low levels of radiofrequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones.What kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user’s head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone’s antenna—the primary source of the RF— and the person’s head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person’s RF exposure decreases rapidly with distance from the source. The safety of so-called "cordless phones," which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.How much evidence is there that hand-held mobile phones might be harmful?Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more
268Regulatory Compliance and SAR Statementsthan twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study:1In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years. When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer-causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results1.2Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the
278Regulatory Compliance and SAR Statementsresponse of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary2.FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations.Two other studies of interest have been reported recently in the literature:1Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects’ ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared3.2In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used. Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant4.In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.What is known about cases of human cancer that have been reported in users of hand-held mobile phones?Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual’s cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain
288Regulatory Compliance and SAR Statementscancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.What is FDA’s role concerning the safety of mobile phones?Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:!support needed research into possible biological effects of RF of the type emitted by mobile phones;!Design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and!cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health.At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:!National Institute for Occupational Safety and Health!Environmental Protection Agency!Federal Communications Commission!Occupational Health and Safety Administration!National Telecommunications and Information AdministrationThe National Institute of Health also participates in this group.In the absence of conclusive information about any possible risk, what can concerned individuals do?If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to!a mobile phone in which the antenna is located outside the vehicle, !a hand-held phone with a built in antenna connected to a different antenna mounted on the outside of the car or built into a separate packageor!a headset with a remote antenna to a mobile phone carried at the waist.Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radiofrequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.
298Regulatory Compliance and SAR StatementsWhere can I find additional information?For additional information, see the following websites:Federal Communications Commission (FCC) RF Safety Program (select "Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters"):http://www.fcc.gov/oet/rfsafetyWorld Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As):http://www.who.int/emfUnited Kingdom, National Radiological Protection Board:http://www.nrpb.org.ukCellular Telecommunications Industry Association (CTIA):http://www.wow-com.comU.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health:http://www.fda.gov/cdrh/consumer/1 Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California.2 Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results.3 Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.4 Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999.Global SAR StatementMobile Manufacturers Forum statement: Understanding SAR To communicate with the network, mobile phones emit low levels of radio waves (also known as radiofrequency or ‘RF’ energy) when being used. Governments around the world have adopted comprehensive guidelines, developed by independent scientific organizations, governing the exposure to RF energy. Mobile phones are designed to operate within these stringent limits.What is SAR?SAR stands for Specific Absorption Rate which is the unit of measurement for the amount of RF energy absorbed by the body when using a mobile phone. Although the SAR is determined at the highest certified power level in laboratory conditions, the actual SAR level of the phone while operating can be well below this value. This is because the phone is designed to use the minimum power required to reach the network. Therefore, the closer you are to a base station, the more likely it is that the actual SAR level will be lower.Does a lower SAR mean that a phone is safer?No. Variations in SAR do not mean that there are variations in safety. While there may be differences in SAR levels among phone models, all mobile phones must meet RF exposure guidelines.Where can I get the SAR values for my phone?SAR information for new model phones will be included with the materials that come with the mobile phone. In addition, this information will be
308Regulatory Compliance and SAR Statementsavailable from the website of your mobile phone manufacturer.Where can I go if I want more information?There are several good sources of information by government and international agencies on the general issue of mobile phones and health:World Health Organisation (WHO)www.who.int/emfU.S. Food and Drug Administrationwww.fda.gov/cdrh/ocd/mobilphone.htmlU.K. National Radiological Protection Boardwww.nrpb.orgThe Mobile Manufacturers Forum, the international association of mobile phone manufacturers, also has a comprehensive website – www.mmfai.org - to help answer consumer questions on health issues.Sendo SAR StatementTHIS MOBILE PHONE MEETS REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ENERGY.Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) recommended by international guidelines. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by international guidelines is 2.0 Watts/kg*. Tests for SAR are conducted using standard operating positions with the phone transmitting at its highest operating power level. Although the SAR is determined at the highest operating power level, the actual SAR of the phone while operating normally can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to communicate with the network. In general, the closer you are to a base station, the lower the power output of the phone.The highest SAR value for the Sendo X model phone when tested for use at the ear is X.XX W/Kg.Always read and follow the operating and safety instructions that came with your phone.*  The SAR limit for mobile phones used by the public is 2.0 Watts/Kg (W/kg) averaged over ten grams of body tissue.The guidelines incorporate a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
318Regulatory Compliance and SAR StatementsRegulatory ComplianceYour phone has been designed to comply with applicable standards when used correctly in accordance with the user instructions. Sendo GSM 900/1800/1900 phones and accessories have been tested and certified for compliance with the following EC Directives, FCC and international standards, as applicable:European (EC) Directives1999/5/EC (R&TTED)89/336/EEC (EMCD)73/23/EEC (LVD), as amended by 93/68/EECFCC (USA) StandardsFCC Part 24 (47CFR): 2001 - Sections: 24.232; 24.235; 24.238FCC Part 15 (47CFR): 2001 Class B - Sections: 15.31; 15.33; 15.105; 15.107; 15.109; 15.203; 15.204; 15.207; 15.209; 15.247; 15.249FCC Part 2 (47CFR): 2001 - Sections: 2.1046; 2.1049; 2.1051; 2.1053; 2.1055International StandardsIEC/UL/AS-NZ/BS EN60950 (Electrical Safety)CSA C22.2 No 60950-00:2000, 3rd Edition (Canada electrical safety)EN301 489-7 (GSM EMC)EN301 489-1 (EMC)EN301 489-17 (2.4GHz EMC)EN300 328-2 (2.4GHz RF)EN301 511 (GSM900/DCS1800)3GPP TS 51.010-1 - V5.0.0 September 2002 Release 53GPP TS 51.010-1 - V5.0.0 September 2002 Release 5International SAR (Human Exposure) StandardsEN50360/EN50361 (European)IEEE Std C95.1 / C95.3 (USA)OET Bulletin 65 Supplement C: (2001-01)Australian Standard 2003Camera Flash  (LED/Laser Safety)EN60 825-1IEC60 825-1
329End User Licence Agreement9  End User Licence AgreementEND USER SOFTWARE LICENSE AGREEMENT This Software License Agreement ("Agreement") is between You and Sendo International Ltd and/or one of its affiliates ("Licensor"). The Agreement authorizes you to use the Software specified in Clause 1 below, which may be included on your phone, stored on a CD-ROM, sent to you by electronic mail, downloaded from Licensor's Web pages or servers or from other sources under the terms and conditions set forth below. This is an agreement on end user rights and not an agreement for sale. Licensor continues to own the copy of the Software and any other copy that you are authorised to make pursuant to this Agreement. Read this Agreement carefully before installing, downloading or using the Software. Further, by installing, downloading and/or using the Software, you agree to the terms and conditions of this Agreement. 1. SOFTWARE.As used in this Agreement, the term "Software" means, collectively: (i) all the software in your phone, all of the contents of the disk(s), CD-ROM(s), electronic mail and its file attachments, or other media with which this Agreement is provided; (ii) related Licensor or third party software; (iii) digital images, stock photographs, clip art or other artistic works ("Stock Files") (iv) related explanatory written materials ("Documentation"); (v) fonts (vi) upgrades, modified versions, updates, additions and copies of the Software, if any, licensed to you by Licensor (collectively "Updates") and (vii) any other possible documentation related thereto. 2. END USER RIGHTS AND USE.Licensor grants to you a non-exclusive, non-transferable end user right to install the Software or use the Software installed on the phones. The Software is licensed with the phone as a single integrated product and may be used with the phone only as set forth in these licensing terms. 3. LIMITATIONS ON END USER RIGHTS.(a) You may not copy, distribute, or make derivative works of the Software. (b) You may not use, modify, translate, reproduce or transfer the right to use the Software or copy the Software except as expressly provided in this Agreement. (c) You may not resell, sublicense, rent, lease or lend the Software; except you may permanently transfer all of your rights as set forth in the Agreement only as part of a permanent sale or transfer of the phone, provided the recipient agrees to the terms of this Agreement. (d) You may not reverse engineer, reverse compile, disassemble or otherwise attempt to discover the source code of the Software (except to the extent that this restriction is expressly prohibited by law) or create derivative works based on the Software. (e) You shall not display, modify, reproduce or distribute any of the Stock Files included with the Software.(f) You shall not display, modify, reproduce or distribute any of the pre-loaded content included with the software unless permitted as stated in the User Guide or in the prompts in the software. In the event that you are allowed to display, modify, reproduce or distribute certain parts of the pre-loaded content, you shall review the "Readme" files associated with the pre-loaded content (contained on the software CD) to ascertain what rights you have with respect to such materials. Pre-loaded content may not be used in the production of libelous, defamatory, fraudulent, infringing, lewd, obscene or pornographic material or in any otherwise illegal manner. You agree that you shall only use the pre-loaded content in a manner that
339End User Licence Agreementcomplies with all applicable laws, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights. You may not register or claim any rights in the pre-loaded content or derivative works thereof.(g) You agree that you shall only use the Software in a manner that complies with all applicable laws in the jurisdiction in which you use the Software, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights. 4. COPYRIGHT.Licensor and/or its software suppliers own the Software and all rights, without limitation including proprietary rights therein, and their respective affiliates and are protected by international treaty provisions and other applicable national laws of the country in which it is being used. The structure, organization and code of the Software are the valuable trade secrets and confidential information. 5. MULTIPLE COPIES / UPDATES.If the Software supports multiple platforms or languages, if you receive the Software on multiple media, of if you otherwise receive multiple copies of the Software, the number of phones on which all versions of the Software are installed shall be one phone. If the Software is an Update to a previous version of the Software, you must possess a valid end user right to such previous version in order to use the Update and you may use the previous version for ninety (90) days after you receive the Update in order to assist you in the transition to the Update. After such time you no longer have a right to use the previous version, except for the sole purpose of enabling you to install the Update. 6. COMMENCEMENT & TERMINATION.This Agreement is effective from the first date you use or install the Software. Your end user rights automatically and immediately terminate without notice from Licensor if you fail to comply with any provision of this Agreement. In such event, you must immediately delete, destroy or return at your own cost and expense, and without entitlement to any refund of the purchase price, the phone and the Software, and all related material to Licensor. 7. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY FOR THE PHONE, YOU ACKNOWLEDGE THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW NEITHER LICENSOR, LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES, NOR THE COPYRIGHT HOLDERS MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR THAT THE SOFTWARE WILL NOT INFRINGE ANY THIRD PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY LICENSOR OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. 8. NOT FAULT TOLERANTTHE SOFTWARE MAY CONTAIN TECHNOLOY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE LICENSED SOFTWARE COULD LEAD DIRECLTY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR FINANCIAL LOSS.
349End User Licence Agreement9. LIMITATION OF LIABILITY.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR OR LICENSOR’S SOFTWARE SUPPLIERS OR THEIR RESPECITVE AFFILIATES AND EMPLOYEES BE LIABLE FOR ANY LOST PROFITS, REVENUE, SALES, DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, PERSONAL INJURY, INTERRUPTION OF BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, ECONOMIC, COVER, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR OR ITS SOFTWARE SUPPLERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME COUNTRIES/STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH CASES, THE LIABILITY OF LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE LIMITED TO, AT LICENSOR’S OPTION, EITHER (A) RETURN OF THE PRICE PAID LESS A REASONABLE AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACMENT OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED WARRANTY PROVIDED WITH THE PHONE AND WHICH IS RETURNED IN ACCORDANCE WITH THE REQUIREMENTS OF THE LIMITED WARRANTY. Nothing contained in this Agreement shall prejudice the statutory rights of any party dealing as a consumer. Nothing contained in this Agreement limits Licensor's liability to You in the event of death or personal injury resulting from Licensor's negligence if law prohibits such a limitation. Licensor is acting on behalf of its software suppliers and their respective employees and affiliates for the purpose of disclaiming, excluding and/or restricting obligations, warranties and liability as provided in this clause 9, but in no other respects and for no other purpose. 10. TECHNICAL SUPPORT.Licensor has no obligation to furnish You with technical support except as agreed in writing between You and Licensor in the Limited Warranty provided with the phone. 11. EXPORT CONTROL.The Software may be subject to export regulation of the United Kingdom and other countries. You agree that You shall comply with all applicable export laws, restrictions and regulations of the United Kingdom or foreign agencies or authorities, and shall not export, or transfer for the purpose of re-export, any Software, product or technical data received under this Agreement or any Software or product produced by use of such technical data, including processes and services, in violation of any applicable restrictions, laws or regulations, or without all necessary approvals. 12. APPLICABLE LAW & GENERAL PROVISIONS. This Agreement shall be governed by and construed in accordance with the internal laws of the United Kingdom without regard to its conflicts of laws rules. This is the entire agreement between Licensor and you relating to the Software and it supersedes any prior representations, discussions, undertakings, end user agreements, communications or advertising relating to the Software.
3510Warranty Statements10  Warranty StatementsThis chapter contains two warranty statements. The first is for all products purchased in North and South America - this is called the Americas Warranty. The second is for products purchased anywhere else in the world, excepting North and South America; this is called the Global Warranty.Americas WarrantySendo America, Inc. ("SENDO”) warrants, subject to the exclusions and limitations set forth below, that this cellular phone ("Product") is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions:1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product or FIFTEEN (15) months from the date of its manufacture as determined by the date code in the Product. 2. The limited warranty extends to the original purchaser of the Product ("Consumer") and is not assignable or transferable to any subsequent purchaser or user.3. The Limited warranty extends only to Consumers who purchase the Product in the market for its intended sale.4. During the limited warranty period, SENDO will repair, or replace, at SENDO's sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of malfunction or failure of the Product during normal usage. No charge will be made to the Consumer for any such parts. SENDO will also pay for the labor charges incurred by SENDO in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. This limited warranty does not apply to any damage or failure to operate caused by use of the product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. SENDO's limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. SENDO shall not be liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach of warranty.5. Upon request from SENDO, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.6. The Consumer shall bear the cost of taking or shipping the Product to the place of purchase or the Customer Service Department of SENDO. If the Product was taken to the place of purchase, the Consumer shall bear the cost of retrieving the Product. If shipped to SENDO, SENDO shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty and provided that repairs were required to be performed under this limited warranty.
3610Warranty Statements7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SENDO, including damage caused by shipping.b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or LCD, or damages caused by dropping the Product.c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by SENDO.d) The Product has been altered or repaired by anyone other than an approved SENDO service center or if it has been used with unapproved accessories or other ancillary items.e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for which the Product was designed and manufactured.f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time.g) The Customer Service Department at SENDO was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.h) The Product serial number plate or the accessory data code has been removed, defaced or altered.i) The defect or failure to operate was caused by defective function of the cellular system or by inadequate signal reception.8. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-step procedure:a) The Consumer shall return the Product to the place of purchase for repair or replacement processing. Back up all data before returning the Product for repair. If the Consumer has sensitive information stored on the Product, the Consumer must copy it to another device and delete it from the Product before repair.b) If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer may contact the Customer Service Department at SENDO, at the phone number listed on the bottom of the next page, for further instructions.c) The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.
3710Warranty Statementsd) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be responsible for any expenses related to reinstallation of the Product.e) SENDO will repair or authorize the repair of the Product under the limited warranty within 30 days after receipt of the Product by SENDO or an SENDO authorized service center.  If SENDO cannot perform repair covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the same defect, SENDO at its sole option, will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usage.f) If the Product is returned to the Customer Service Department at SENDO during the limited warranty period, but the problem with the Product is not covered under the terms and conditions of this limited warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is returned to the Customer Service Department at SENDO after the expiration of the limited warranty period, SENDO's normal service policies shall apply and the Consumer will be responsible for all shipping charges.9. The Product consists of newly assembled equipment that may contain used components that have been reprocessed to allow machine compliance with Product performance and reliability specifications.10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SENDO DOES NOT WARRANT UNITERRUPTED OR ERROR FREE INTERNET OR DATA CONNECTIONS. SENDO SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, LOSS OF DATA, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF SENDO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. SENDO SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED OR LOSS OF DATA.11. Some jurisdictions do not allow limitation of how long an implied warranty lasts, so the above one year warranty limitation may not apply to you (the Consumer). Some jurisdictions do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights that vary from jurisdiction to jurisdiction.
3810Warranty Statements12. SENDO neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.13. This is the entire warranty between SENDO and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, and all communications relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The allocation is recognized by the Consumer and is reflected in the purchase price of the Product.15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following delivery of the Product.16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.17. The limited warranty period for SENDO accessories are specifically defined within their own warranty cards and packaging.Global WarrantyNote: This warranty statement covers all phones purchased anywhere in the world, other than North or South America.Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the following terms and conditions: 1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the original purchase of the Products by dated itemised receipt.2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable or transferable to any subsequent purchaser or user.3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of a malfunction or failure of the Product during normal usage. No charge will be made to the Consumer for any such parts. Sendo will also pay for the labour charges incurred by Sendo in repairing or replacing the defective parts. This warranty does not apply to any damage or failure to operate caused by use of the Product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. Sendo's limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach of warranty.
3910Warranty Statements5. The warranty will be invalidated if any of the following circumstances are applicable:a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Sendo, including damage caused by shipping.b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or Liquid Crystal Display, or damages caused by dropping the Product.c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Sendo.d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if it has been used with unapproved accessories or other ancillary items.e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for which the Product was designed and manufactured.f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any time.g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.h) The Product serial number plate or the accessory data code has been removed, defaced or altered.i) The defect or failure to operate was caused by the defective function of the cellular system or by inadequate signal reception.6. Any implied warranty of satisfactory quality, merchantability, or fitness for a particular purpose or use, shall be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the Consumer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. Sendo does not warrant uninterrupted or error free internet or data connections. Sendo shall not be liable for special, incidental or consequential damages, including but not limited to, loss of anticipated benefits or profits, loss of savings or revenue, punitive damages, loss of use of the product or any associated equipment, loss of data, cost of capital, cost of any substitute equipment or facilities, downtime, the claims of any third parties, including customers, and injury to property, resulting from the purchase or use of the product or arising from breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even if Sendo knew of the likelihood of such damages. Sendo shall not be liable for delay in rendering service under the limited warranty, or loss of use during the period that the product is being repaired or loss of data.7. Some jurisdictions do not allow limitation of how long an express or implied warranty lasts and so the one year warranty period referred to above may not apply, to you, the Consumer. Some jurisdictions do not allow
4010Warranty Statementsthe exclusion or limitation of incidental and consequential damages and so to the extent that such limitations are not allowed, the above limitations or exclusions may not apply, to you, the Consumer. This limited warranty gives the Consumer specific legal rights and the Consumer may also have other legal rights under the legislation of some jurisdictions. These legal rights vary from jurisdiction to jurisdiction and are not prejudiced by anything contained in this limited warranty. It also means that in some jurisdictions our responsibility to you the Consumer may be more extensive than in other jurisdictions.8. The Consumer shall take the following steps to make a claim under this limited warranty:Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service Centre.Contact information for the world-wide network of Sendo authorised service centres is available at www.sendo.com.If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of the Products by a dated proof of purchase.Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device and delete it from the Product before repair.The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation are not covered under this limited warranty.If the Product is returned for service and the Product is deemed out of warranty under the terms and conditions of this warranty, the Consumer will be notified and given an estimate of the applicable charges. If the estimate is refused a minimum service fee for collection, inspection and quotation of said product would be due.9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer’s jurisdiction, Sendo neither assumes nor authorizes any authorised service centre or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, and all communications relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The allocation is recognized by the Consumer and is reflected in the purchase price of the Product.12. Diagnostic instructions and other service information is available free of charge at www.sendo.com. Information on out of warranty repair costs and charges is available at www.sendo.com.
Declaration of conformityWe:  Sendo International Ltd.Of:  Sendo Base Station, Hatchford Brook, Hatchford Way, Sheldon, Birmingham, B26 3RZ, United Kingdom.Declare under our sole responsibility that the product referenced within this user guide and uniquely identified by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC.The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive 1999/5/EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road, Walton-On-Thames, KT12 4RQ, England.A copy of the original Declaration of Conformity is available for download from the Sendo website.Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which is harmonised throughout all EU member states. This product is designated for use on licensed GSM 900/1800/1900 MHz networks.www.sendo.com8E30-0H010-80000Printed in the Netherlands.© 2003 Sendo. All rights reserved.

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