Seiko Epson AE-H931RX LCD Projector User Manual User Manaul 1 Part 2

Seiko Epson Corporation LCD Projector User Manaul 1 Part 2

User Manaul 1 Part 2

Useful Functions55bCheck the status of the WiHD indicator on the WirelessHD Transmitter.If the WiHD indicator is on, go to the next step.If the indicator is off, press the button on the remote control or the button on theWirelessHD Transmitter.Make sure you point the remote control at the WirelessHD Transmitter when using the buttonon the remote control.Remote control WirelessHD Transmit-tercCheck the status of the Link indicator on the WirelessHD Transmitter.If the WirelessHD Transmitter is connected to the projector, the Link indicator turns on.c•If the indicator does not turn on, check that the projector has been prepared correctly and thatit is turned on.•You can view the signal strength while images are being projected from the WirelessHD settingsmenu. s Settings - WirelessHD - Video Reception p.75
Useful Functions56dIf projection does not start, press the button on the remote control to change thesource.Make sure you point the remote control at the projector when using the button on the remotecontrol.Projection starts.eWhen connecting two or more AV devices to the WirelessHD Transmitter, press the button to switch images. s p.60c•When receiving WirelessHD images, make sure WirelessHD is set to On from the Configuration menu.s Settings - WirelessHD - WirelessHD p.75•Make sure you turn off the WirelessHD Transmitter if it is not going to be used for an extended period.WirelessHD Settings MenuaPress the button.The Configuration menu is displayed.bSelect Settings - WirelessHD, andthen press the button to confirmthe selection.The WirelessHD settings screen isdisplayed.cMake settings for each of thedisplayed functions.Available functions on the WirelessHD settings menuFunction ExplanationConnected Device Displays the available WirelessHD device that can be connected. The device name andMAC address (device number) are displayed. The MAC address is displayed on the labelon the base.WirelessHD Enables or disables the WirelessHD function.Video Reception Displays the reception for the image being projected.Reset Resets WirelessHD settings to their default settings.
Useful Functions57cEven when the WirelessHD Transmitter and the projector are connected, 0% is displayed as theVideo Reception when no image signal is being input. Check the communication status by viewingthe Link indicator.s p.48WirelessHD Transmission RangeThe following shows the communication range of the WirelessHD. Make sure you set up the WirelessHDTransmitter so that it faces the projector.Horizontal*Install the transmitter at 70°when you use it in Taiwan or Korea.Vertical direction (suspended from a ceiling) Vertical direction (placed on a table and so on)c•The wireless transmission range varies depending on the placement and material of the surroundingfurniture and walls. The values given here are for your reference only.•The projector cannot communicate through walls.•The antennas are built-into the front of the projector and the WirelessHD Transmitter. Make sure theantennas face each other (face the front) when setting up the devices.Also, do not place any object over the front side of the projector and WirelessHD Transmitter.•Do not install the transmitter on a metal shelf. The metal may make the signal unstable. Install on ashelf made from wood etc.•When checking operations, place the projector and the WirelessHD Transmitter close to each other,and make sure there are no other projectors operating in the vicinity.•Depending on the reception strength, the image's color information may be automatically discardedto avoid any interruptions and maintain a constant connection. To avoid any deterioration in imagequality, adjust the position of the WirelessHD Transmitter so that the Video Reception is as strong aspossible.•Reception sensitivity varies depending on the resolution of the input image. Therefore, you may notbe able to achieve the same reception sensitivity when inputting a 1080p image and when inputtinga 4K image.
Useful Functions58Operating the Remote ControlName FunctionaTurns the power for the WirelessHD Transmitter on or off.bSwitches the output image between a monitor device, such as a television, connected tothe HDMI Out port on the WirelessHD Transmitter and the projector.s p.59cSwitches the image source for the AV device connected to the WirelessHD Transmitter.s p.60cPoint the remote control towards the WirelessHD Transmitter.Remote Control Operating RangeThe following shows the operating range between the remote control and the WirelessHD Transmitter.Operating range (left to right) Operating range (top to bottom)Switching the Input and OutputWith the WirelessHD Transmitter, you can connect and switch between up to four multi-media players (inputdevices to be played back) and one monitor device (a monitor device displaying an image, such as a television).Point the remote control at the WirelessHD Transmitter and press its button to switch between inputdevices and its button to switch between output devices.
Useful Functions59Switching the target imageYou can switch between a monitor device, such as a television, connected to the HDMI Out port on theWirelessHD Transmitter and the projector.aTurn on the projector or the monitor device, such as a television.bTurn on the WirelessHD Transmitter.The On/Standby indicator on the WirelessHD Transmitter turns on.cPoint the remote control at the WirelessHD Transmitter, and then press the buttonon the remote control or the button on the WirelessHD Transmitter.Remote control WirelessHD Transmit-terDepending on the output target, the indicators on the WirelessHD Transmitter indicate the followingstatus. The output target projected last time is projected the next time the projector is turned on.WiHD indicator On: The image is being output to the projector.TV indicator On: The image is being output to the monitor device.
Useful Functions60cYou can switch to the other monitor device even when the projector is off.Switching the image sourceUse the button on the remote control to switch the image source for the AV device connected to theWirelessHD Transmitter.
Useful Functions61Using the HDMI Link FunctionHDMI Link FunctionWhen an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you canperform linked operations such as linked power on and volume adjustment for the AV system from oneremote control. Also, when projecting images in WirelessHD, you can use the HDMI link function (EH-TW9400W/EH-TW8400W only).c•As long as the AV device meets the HDMI CEC standards, you can use the HDMI link function even ifthe AV system in-between does not meet the HDMI CEC standards.•Up to 3 multi-media players that meet the HDMI CEC standards can be connected at the same time.Connection ExampleProjector Amplifier Multi-media players and so onHDMI Link SettingsWhen HDMI Link is set to On, you can perform the followingoperations. s Settings - HDMI Link - HDMI Link p.75•Input Change LinkChanges the input source of the projector to HDMI whencontent is played back on the connected device.•Connected Devices OperationsUsing the projector's remote control, you can perform op-erations such as Play, Stop, Fast Forward, Rewind, NextChapter, Previous Chapter, Pause, Volume Adjustment, andAudio Mute.You can also select the following functions from the HDMILink screen.Function ExplanationAudio Out Device*Selects which device outputs audio.AV System: Select this setting when you output audio from an AV amplifier.WiHD Transmitter (Optical): Select this to output audio from the device connectedto the Optical Audio-Out port on the WirelessHD Transmitter.WiHD Transmitter (HDMI): Select this to output audio from the device connected tothe HDMI Out port on the WirelessHD Transmitter.Power On Link When Power On Link is set, operations are linked as shown below.•When the projector is turned on, the connected devices are also turned on.•Also, when the connected devices are turned on and content is played back, the projectorturns on. However, the projector does not turn on when connected to the WirelessHDTransmitter even when the connected device is turned on.
Useful Functions62Function ExplanationPower Off Link When Power Off Link is set to On, when the projector is turned off, the connecteddevices are also turned off.•This only works when the connected device's CEC power link function is enabled.•Note that depending on the status of the connected device (for example, if it is record-ing), the device may not power off.Link Buffer If HDMI Link is not working correctly, you may be able to improve it by changing thesettings.*EH-TW9400W/EH-TW8400W only.cTo use the HDMI Link function, you must configure the connected device. See the documentationsupplied with the connected device for more information.ConnectingYou can check the connected devices that are available for HDMI Link, and select on the device you want toproject the image from. Devices that can be controlled by HDMI Link automatically become the selecteddevice.Before displaying the list of connected devices, check that HDMI Link is set to On. s Settings - HDMILink - HDMI Link p.75aPress the button, and then selectDevice Connections.The Device Connections list is displayed.Devices that have an aqua icon to their leftare linked by HDMI Link.If the device name cannot be determinedthis field is left blank.bSelect the device you want to operateusing the HDMI Link function.c•If the cable does not meet the HDMI standards, operations are not possible.•Some connected devices or functions of those devices may not operate properly even if they meet theHDMI CEC standards. See the documentation and so on supplied with the connected device for moreinformation.
Using the Projector on a Network63Projecting Using Wired LANYou can send images to your projector through a wired network.To do this, connect the projector to your network, and then set up your projector and computer for networkprojection.When you have finished making projector connection and network settings, install Epson iProjection(Windows/Mac) from the following Web site.You can use Epson iProjection to project computer images over a network. You can also hold dynamicmeetings by projecting images from multiple computers connected to the network at the same time. Seethe Epson iProjection Operation Guide (Windows/Mac) for more information.http://www.epson.comSelecting Wired Network SettingsBefore you can project from computers on your network, you need to select network settings on the projector.cBefore making settings, connect a LAN cable to the LAN port, and connect the projector to the wiredLAN.aPress the button to display menus in the order Network - Network Configuration.bSelect Basic, and then set the following as necessary.•Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over thenetwork.•PJLink Password: Set a password to use when you control the projector using compatible PJLink software.You can enter up to 32 single-byte alphanumeric characters.•Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. Youcan enter up to 8 single-byte alphanumeric characters.•Display LAN Info.: Set the display format for the projector's network information.cUse the displayed keyboard to enter the name, passwords and keyword. Press the buttons on the remote control to highlight characters, and then press the button to enter them.cSelect Wired LAN, and then press the button.
Using the Projector on a Network64dSelect the basic options as necessary.•If your network uses DHCP, set DHCP to On.•If you are not using DHCP, set DHCP to Off, and then enter the projector's IP Address, Subnet Mask, andGateway Address.eWhen you have finished making settings, select Complete and follow the on-screeninstructions to save your settings and exit the menus.fPress the button on the remote control.The settings are complete when you see the correct IP address on the LAN standby screen.cTo prevent the IP address from being displayed on the LAN standby screen or the Home screen,set IP Address Display to Off. s Network - Network Configuration - Wired LAN p.84
Using the Projector on a Network65Projecting Using Wireless LANYou can project images from smartphones, tablets, and computers over wireless LAN.To project over wireless LAN, you need to make wireless network settings for the projector and the connecteddevice in advance.Use Epson iProjection to project images over wireless LAN. You can download Epson iProjection using anyof the following methods; however, the customer is liable for any costs involved.•You can download Epson iProjection (Windows/Mac) from the following Web site.http://www.epson.com•You can download Epson iProjection (iOS/Android) from the App Store or Google Play.Selecting Wireless Network Settings ManuallyBefore you can project from your wireless network, you need to select network settings for the projector.aPress the button to display menus in the order Network - Wireless LAN Power.bUse the buttons to select On, and then press the button.cSelect Network Configuration, and then press the button.
Using the Projector on a Network66dSelect Basic, and then set the following as necessary.•Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over thenetwork.•PJLink Password: Set a password to use when you control the projector using compatible PJLink software.You can enter up to 32 single-byte alphanumeric characters.•Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. Youcan enter up to single-byte 8 alphanumeric characters.•Display LAN Info.: Set the display format for the projector's network information.cUse the displayed keyboard to enter the name, passwords and keyword. Press the buttons on the remote control to highlight characters, and then press the button to enter them.eSelect Wireless LAN, and then press the button.fSelect the Connection Mode setting.•Quick: Lets you connect the projector to your smartphones, tablets, or computers directly using wirelesscommunication. When you select Quick, go to step 10.•Advanced: Lets you connect the projector to multiple smartphones, tablets, or computers over a wirelessnetwork access point. When you select Advanced, go to step 7.gSelect Network Configuration - Wireless LAN - Search Access Point, to select the accesspoint you want to connect to.cIf you need to assign the SSID manually, select SSID to enter the SSID. In addition, configurethe security settings in the Security menu.s p.68
Using the Projector on a Network67hAssign an IP address to the projector as necessary.•If your network uses DHCP, select IP Settings to set the DHCP setting to On.•If you are not using DHCP, select IP Settings to set the DHCP setting to Off, and then enter the projector's IPAddress, Subnet Mask, and Gateway Address.iWhen you have finished selecting settings, select Complete and then follow the on-screeninstructions to save your settings and exit the menus.jPress the button on the remote control. The settings are complete when you see thecorrect IP address on the LAN standby screen.When you have finished making wireless settings for your projector, you need to make wireless settings onthe connected device. Then start the network software to send images to your projector through a wirelessnetwork.cTo prevent the SSID and IP address from being displayed on the LAN standby screen or the Homescreen, set SSID Display and IP Address Display to Off. s Network - Network Configuration -Wireless LAN p.83Selecting the Computer's Wireless LAN SettingsBefore connecting to the projector, select the correct wireless network on your computer.Selecting wireless network settings in WindowsaTo access your wireless utility software, double-click the network icon on the Windowstaskbar.bWhen connecting in Advanced connection mode, select the network name (SSID) of thenetwork the projector is connecting to.cClick Connect.Selecting wireless network settings in OS XaClick the AirPort icon on the menu bar at the top of the screen.
Using the Projector on a Network68bWhen connecting in Advanced connection mode, make sure AirPort is turned on and selectthe network name (SSID) of the network the projector is connecting to.Setting Up Wireless Network SecurityYou can set up security for your projector to use on a wireless network. Set up one of the following securityoptions to match the settings used on your network:•WPA2 security•WPA/WPA2 securityaPress the button to display menus in the order Network - Network Configuration- Security.bSelect the security settings to match your network settings.cWhen you have finished making settings, select Complete and follow the on-screeninstructions to save your settings and exit the menus.Projecting in Epson iProjection (iOS/Android)You can display a QR code on the screen and project data easily from a smartphone or tablet using the EpsoniProjection app (V1.3.0 or later).c•You can download Epson iProjection free of charge from App Store or Google Play. Any fees incurredwhen communicating with the App Store or Google play are the responsibility of the customer.•When using Epson iProjection in Quick connection mode, we recommend making securitysettings.s p.68aPress the button to display menus in the order Network - Wireless LAN Power.bUse the buttons to select On, and then press the button.cDisplay the Network Configuration - Basic - Display LAN Info. menu.
Using the Projector on a Network69dUse the buttons to select Text & QR Code, and then press the button.ePress the button on the remote control or select Display the QR Code in theprojector's Network menu to display the QR code.c•If you press the button, you can also display the QR code from the Home screen.s p.26•If the projector is already receiving an image signal over the network, the QR code is notdisplayed even if you press the button. Select Display the QR Code from theNetwork menu to display the QR code.•To hide the QR code, press the button.fStart Epson iProjection on your smartphone or tablet.gRead the projected QR code using Epson iProjection.Read the code from in front of the screen so that the QR code fits into the guide. If you are too far fromthe screen, the code may not be read.Once connected, go to and select the Contents menu, and then select a file you want to project.Operating using a smartphone (remote control function)By using Epson iProjection, you can operate the projector from a smartphone or tablet.Tap in Epson iProjection to display the menu.Tap Remote on the menu to display the following screen. cWhen Remote Password is set, you need to enter the password. Once the password has beenrecognized, you do not need to enter it from the second time.
Using the Projector on a Network70Button FunctionaDisplays the menu. bTurns the projector on or off. cChanges to the image from each input port. s p.26dSets the image quality using the on-screen instructions.eSaves, loads, erases, or rename a memory. s p.42fTurns HDMI Link on or off. s p.61gWhen HDMI Link is On, you can perform operations such as Play,Stop, Fast Forward, Rewind, Next Chapter, Previous Chapter, andPause.hSets the Color Mode, Frame Interpolation, Image Enhance-ment, Color Temp., Gamma, RGBCMY,Lens Iris, Power Con-sumption, and Auto Iris.iSpecify 3D Display, 3D Format, 3D Depth, Diagonal Screen Size,and 3D Brightness.jAdjusts the focus, zoom, and lens shift. You can also register the lensposition (Memory function) or display a test pattern (Pattern func-tion).kSpecify Aspect, Image Processing, Keystone, Reset All Config,Reset Memory, Reset Lens Position, Lens Shift, Zoom, Focus,Test Pattern.lWhen HDMI Link is set to On, you can adjust the volume.mWhen HDMI Link is set to On, you can turn the image and audio on/off temporarily. s p.31nOpens the touch pad screen.You can operate the Configuration menu by touching your touchpad.oSelects the projector you want to control.
Configuration Menu71Configuration Menu FunctionsConfiguration Menu OperationsOn the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on.aPress the button.Remote control Control panelThe Configuration menu is displayed.bUse the buttons toselect the top menu on the left, andthen press the button to confirmthe selection.When you select the top menu on the left,the sub menu on the right changes.The line at the bottom is a guide foroperations.cUse the buttons toselect the sub menu on the right, andthen press the button to confirmthe selection.The adjustment screen for the selectedfunction is displayed.dUse the buttons toadjust the settings.Ex.) Adjustment barEx.) ChoicesPress the button on an item displayingthis icon to change to the selectionscreen for that item.Press the button to return to theprevious level.ePress the button to exit themenu.
Configuration Menu72cFor items adjusted using an adjustment bar, such as the brightness level, you can press the button while the adjustment screen is displayed to return the adjustment value to its default value.Configuration Menu TableIf there is no image signal being input, you cannot adjust items related to the Image or Signal in theConfiguration menu. Note that the items displayed for the Image, Signal, and Info vary depending on theimage signal being projected.Image menuFunction Menu/Settings ExplanationColor ModeDynamic, Bright Cinema, Natural, Cinema, Digi-tal Cinema, 3D Dynamic, 3D CinemaSelect a color mode based on your sur-roundings and the image you are projec-ting. s p.32BrightnessAdjusts the brightness when the imageappears too dark.ContrastAdjusts the contrast between light andshade in the images. By increasing thecontrast, the images become vivid.Color Satura-tionAdjusts the color saturation for the im-ages.TintAdjusts the tint for the images.SharpnessAdjusts the image sharpness. Color Temp.Color Temp. Adjusts the tint for the images. The imageis tinted blue for high values, and tintedred for low values.Skin Tone Adjusts the skin tone. The image becomesgreener when set to a positive value andredder when set to a negative value.Customized Adjusts the offset and gain for each R, G,and B color.Grayscale Adjustment Level, Red,Green, Blue, BrightnessAdjusts red, green, blue, and brightnessfor the selected adjustment level.Frame Interpo-lation*1Off, Weak, Normal, Strong Adjusts the smoothness of movement ofthe image.
Configuration Menu73Function Menu/Settings ExplanationImage En-hancement*24K Enhancement On, Off You can project at a doubled resolution.Image Preset Mode Off, Preset 1 to Preset 5 Select the settings prepared in advance asthe settings for Noise Reduction, MPEGNoise Reduction, Super-resolution, andDetail Enhancement.Noise Reduction Adjusts the roughness of the image.MPEG Noise Reduction Smoothes out rough images in MPEG for-mat.Super-resolution Fine Line Adjust, SoftFocus DetailAdjusts the amount of enhancement forcomplicated images and backgrounds.Detail Enhancement Creates a more emphatic texture and ma-terial feel of the image.AdvancedGamma 2, 1, 0, -1, -2, Custom-ized*3, ResetPerforms gamma adjustments. You canselect a raw value or adjust using a customvalue. s p.40RGBCMY R/G/B/C/M/Y Hue, Satura-tion, Bright-nessAdjusts the hue, saturation, and bright-ness for each R, G, B, C, M, and Y color.s p.38Deinterlacing Off, Video, Film/Auto (This can only be set when Image Pro-cessing is set to Fine or when receiving480i, 576i, or 1080i signal input from theHDMI1, or HDMI2 ports or from Wire-lessHD.)Converts the signal from interlaced (i) toprogressive (p) using a method appropri-ate for the image signal.•Off: This is ideal for dynamic motion im-ages.•Video: This is ideal for viewing generalvideo images.•Film/Auto: Performs the optimal conver-sion for film, CG, or animation input sig-nals.Lens Iris Adjusts the amount of light entering thelens with the lens diaphragm, which ad-justs the contrast of the image.Power Con-sumptionHigh, Medium, ECO You can set the lamp brightness to one ofthree settings.Select ECO if the images being projectedare too bright. When ECO is selected, pow-er consumption during projection decrea-ses, and fan rotation noise is reduced.Auto IrisOff, Normal, High Speed You can change the luminance adjust-ment tracking for changes in brightness inthe displayed image. s p.36ResetYes, No Resets the adjustment values of Image setin the current Color Mode to the defaultsettings.*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
Configuration Menu74*2 Only when an HDMI1, HDMI2, WirelessHD, or PC image signal is being input.*3 Settings are saved for each type of input source or Color Mode.Signal menuThe Signal menu cannot be set when a LAN image signal is being input.Function Menu/Settings Explanation3D Setup*13D Display Auto, 3D, 2D To view 3D images, set this to Auto or 3D.s p.443D Format Side by Side, Topand BottomSets the 3D format for the input signal.3D Depth -10 to 10 Sets the depth for the 3D image.Diagonal ScreenSize60 to 300 Sets the projection size for the 3D image. Bymatching this to the actual size, you can achievethe optimum 3D effect.3D Brightness Low, Medium, High Sets the brightness for the 3D image.Inverse 3D Glasses Yes, No Reverses the synchronization timing for the left/right shutters on the 3D Glasses and the left/rightimages. Enable this function if the 3D effect is notdisplayed correctly.3D Viewing Notice On, Off Turns the notice that appears when viewing 3Dcontent on or off.Aspect*2Auto*1, Normal, Full, Zoom, AnamorphicWide*3, Horiz. Squeeze*3Selects the aspect mode. s p.33Tracking*2 *4Varies depending on the input signal. Adjusts computer images when vertical stripesappear in the images.Sync.*2 *40 to 31 Adjusts computer images when flickering, fuzzi-ness, or interference appear in the images.•Adjusting the Brightness, Contrast, or Sharp-ness may cause flickering or fuzziness.•When adjusting Sync. after adjusting the Track-ing, you can create a more vivid image.Position*2 *4 Adjusts the display position up, down, left, andright when a part of the image is missing so thatthe whole image is projected.Auto Setup*4On, Off Sets whether or not to automatically adjust theimage whenever the input signal is changed.When enabled, the Tracking, Position, andSync. are automatically configured.Overscan*1 *2Auto, Off, 4%, and 8% Changes the output image ratio (the range of theprojected image).•Off, 4%, 8%: Sets the range of the image. Whenset to Off, the entire range of the image is pro-jected. Depending on the image signal, you maynotice noise at the top and bottom of the image.•Auto: Automatically sets to Off or 8% depend-ing on the input signal.Color Space*1Auto, BT.709, BT.2020 Sets the conversion system for the color space.
Configuration Menu75Function Menu/Settings ExplanationDynamicRange*1Dynamic Range Auto, SDR, HDR10,HLGLets you change the range of dark and brightareas in images.Signal Status - Displays the image signal.HDR10 Setting 1 to 16 Lets you change the PQ curve of the dynamicrange in the HDR PQ method.HLG Setting 1 to 16 Lets you change the HLG curve of the dynamicrange in the HDR HLG method.AdvancedVideo Range*1 *2Auto, Limited(16-235), Full(0-255)When set to Auto, the video level for the DVDinput signal to the HDMI1 or HDMI2 ports is au-tomatically detected and set.If you experience under or overexposure whenset to Auto, set the video level of the projectorto match that of the DVD/Blu-ray disc player'svideo level. Your player may be set to Normal(Limited) or Expand (Full).EDID*5Normal, Expanded Lets you change the EDID settings.Normal supports 3840 x 2160 30Hz signals, andExpanded supports 3840 x 2160 60 Hz signals.Image Processing Fine, Fast Improves the response speed for images projec-ted at high-speed, such as games.ResetYes, No Resets all Signal settings except for DiagonalScreen Size, 3D Viewing Notice, and Aspect.*1 Only when an HDMI1, HDMI2, WirelessHD image signal is being input.*2 Settings are saved for each type of input source or signal.*3 EH-TW9400W/EH-TW9400 only.*4 Only when a PC image signal is being input.*5 Only when an HDMI1 or HDMI2 image signal is being input.Settings menuFunction Menu/Settings ExplanationKeystoneKeystone -60 to 60 Corrects keystone distortion. s p.31BlankingCovers part of the image with a blank(black screen). You can set the top,bottom, left, or right of the image.
Configuration Menu76Function Menu/Settings ExplanationHDMI LinkDevice Connections - Displays a list of devices connectedfrom the HDMI1 or HDMI2 ports, orfrom WirelessHD*.HDMI Link On, Off Enables or disables the HDMI Linkfunction.Audio Out Device*AV System,WiHD Trans-mitter (Optical), WiHDTransmitter (HDMI)Selects which device outputs audio.s p.61Power On Link Off, Bidirectional, Device -> PJ, PJ -> DeviceSets the link function when the poweris turned on.•When linking operations to the con-nected device and turning on theprojector, select Bidirectional orDevice -> PJ.•When linking power on for the pro-jector to the connected device, se-lect Bidirectional or PJ -> Device.Power Off Link On, Off Sets whether or not to power off con-nected devices when the projector isturned off.Link Buffer On, Off If HDMI Link is not working correctly,you may be able to improve it bychanging the settings.WirelessHD*Connected Device - Displays the MAC address of Wire-lessHD devices that can be connec-ted.WirelessHD On, Off Enables or disables the WirelessHDfunction.Video Reception Indicates the connection status withthe WirelessHD Transmitter. Whileconnected, Transmitter detected isdisplayed.Reset Yes, No Resets WirelessHD settings to theirdefault settings.Note that even if you reset the pro-jector, the WirelessHD Transmittersettings are not reset.
Configuration Menu77Function Menu/Settings ExplanationLock SettingLens Lock On, Off When set to On, the focus, zoom, andlens shift settings are locked at theircurrent settings.If you press the button whenLens Lock is set to On, is dis-played on the screen.Child Lock On, Off This locks the button on the pro-jector's control panel to prevent chil-dren from turning on the projector byaccident. You can turn on the powerwhen locked by holding down the button for approximately threeseconds. You can still turn off the de-vice using the button, or performoperations with the remote control asusual.If changed, this setting is enabled af-ter you power off the projector andthe cool-down process is complete.Note that even if Child Lock is set toOn, the projector still turns on whenthe power cord is connected if DirectPower On is set to On.Control Panel Lock Full Lock, Partial Lock, Off Full Lock: Disables all of the projec-tor's buttons.Partial Lock: Disables all of the pro-jector's buttons except for the button. is displayed on the screen if but-tons are pressed while the projectoris locked. To unlock, press and holdthe button on the control panelfor at least 7 seconds.If changed, this setting is enabledonce you close the Configurationmenu.User ButtonFine/Fast, 3D Display, Power Consumption, Info,WiHDVideo Rec...*Select a Configuration menu item toassign to the button on the re-mote control. By pressing the button, the assigned menu item se-lection/adjustment screen is dis-played, allowing you to make one-touch settings/adjustments.
Configuration Menu78Function Menu/Settings ExplanationMemoryLoad Memory Memory1 to Memory10 Loads the settings saved in SaveMemory to adjust the image.Save Memory Memory1 to Memory10 Saves the settings made in Image toa memory.Erase Memory Memory1 to Memory10 Erases a saved memory.Rename Memory Memory1 to Memory10,Default, DVD, VCR, SDTV,HDTV, Cinema, Sports,Music, Anime, Game, Cus-tomizedChanges the saved memory name.Load Lens Position Memory1 to Memory10 Loads the settings created in SaveLens Position allowing you to adjustthe lens position.Save Lens Position Memory1 to Memory10 Registers the adjustment values forzoom, focus, lens shift, and blankingthat were created using the lens ad-justment function as the lens posi-tion.Erase Lens Position Memory1 to Memory10 Erases the registered lens position.Rename Lens Position Memory1 to Memory10 Changes the name registered for thelens position.ResetYes, No Resets all Settings except for AudioOut Device, Power On Link, PowerOff Link, Link Buffer, User Button,and Memory.*EH-TW9400W/EH-TW8400W only.Extended menuFunction Menu/Settings ExplanationHome ScreenHome ScreenAuto Disp.On, Off Selects whether or not to display theHome screen automatically when theprojector turns on. The Home screenis not displayed when the selectedsource has an image signal when theprojector turns on.Custom Func-tion 1Power Consumption, Auto Iris, Key-stone, InfoSelect the function assigned to theHome screen.Custom Func-tion 2
Configuration Menu79Function Menu/Settings ExplanationDisplayMenu Position - Sets the position where the menushould be displayed.Messages On, Off Sets whether or not to display the fol-lowing messages (On or Off).•Item names for image signals, colormodes, and aspect ratios.•If the internal temperature is risingwhen no image signal is being inputor an unsupported signal is detec-ted.Display Back-groundBlack, Blue, Logo Selects the screen status when no im-age signal is being input.Startup Screen On, Off Sets whether or not to show a startupscreen when projection begins (On orOff). If changed, this setting is enabledafter you power off the projector andthe cool-down process is complete.Standby Con-firmationOn, Off Sets whether or not to display a stand-by confirmation message (On or Off).s p.27Panel Align-ment-s p.81Color Uniformi-tyColor Uni-formityOn, Off Enables or disables Color Uniformity.AdjustmentLevelThere are eight levels from white,through gray, and up to black. Youcan adjust each level individually.Start Adjust-mentsRed, Green, Blue Starts making Color Uniformity ad-justments.Reset Yes, No Resets all adjustments and settingsfor Color Uniformity to their defaultvalues.ProjectionFront, Front/Ceiling, Rear, Rear/Ceiling Change this setting depending onhow the projector is installed.
Configuration Menu80Function Menu/Settings ExplanationOperationDirect PowerOnOn, Off You can set up the projector so thatprojection starts as soon as the powercord is plugged in without any buttonoperations.Note that when this is set to On, pro-jection starts if power is restored aftera blackout or other power outage andthe power cord is still plugged intothe projector.Sleep Mode On, Off If the set time is exceeded and no sig-nal is input, the projector is automat-ically turned off and enters standbymode. When in standby mode, pressthe button on the remote controlor the button on the control pan-el to start projection.Sleep ModeTimer1 to 30 Sets the interval for Sleep Mode.Illumination On, Off Set this to Off if the light from the in-dicators on the control panel botheryou when watching a movie in a darkroom.When set to Off, the WiHD transmitterindicator also turns off while standingby.Trigger Out Off, Power, Anamorphic Wide*1Set the Trigger Out function to com-municate the projector's power onstatus and so on to external devices.When set to Off, no voltage is outputfrom the Trigger Out port.When set to On or Power, voltage isoutput from the Trigger Out portwhen the projector is on.If you change this setting, the newsetting will take effect the next timeyou turn the projector on.For Anamorphic Wide, when theprojector is on and Aspect is set toAnamorphic Wide or Horiz.Squeeze, voltage is output from theTrigger Out port.If you change this setting, the newsetting will take effect the next timeyou turn the projector on.On, Off*2High AltitudeModeOn, Off Set this to On if you are using the pro-jector above an altitude of 1500 me-ters.Standby ModeCommunication Off, Communication On Communication On indicates thatthe projector can be monitored overa network when the projector is instandby mode.
Configuration Menu81Function Menu/Settings ExplanationLanguage- Selects the display language.ResetYes, No Resets all Extended settings exceptfor Memory, Projection, High Alti-tude Mode, Standby Mode, andLanguage.*1 EH-TW9400W/EH-TW9400 only.*2 EH-TW8400W/EH-TW8400 only.Panel Alignment menuMenu/Settings ExplanationPanel Alignment Panel Alignment On, Off Enables or disables Panel Alignment.Select Color R, B Select the color to correct.Pattern Color R/G/B, R/G, G/B Select the pattern used for correc-tion.Start Adjust-ments-Starts Panel Alignment. s p.106Memory Load PanelAlignmentMemory1,Memory2,Memory3Loads settings saved using the SavePanel Alignment function.Save PanelAlignmentMemory1,Memory2,Memory3Saves the settings made in PanelAlignment to a memory.Erase PanelAlignmentMemory1,Memory2,Memory3Erases memories registered usingthe Panel Alignment function.Rename PanelAlignmentMemory1,Memory2,Memory3Renames Panel Alignment memo-ries.Reset Yes, No Resets the correction value.
Configuration Menu82Network menuFunction Menu/Settings ExplanationWireless LAN PowerOn, Off Sets whether or not to use a Wireless LAN Power (Onor Off).Net. Info. - Wireless LAN- Displays the following network settings.•Connection Mode•Wireless LAN system•Antenna Level•Projector Name•SSID•DHCP•IP Address•Subnet Mask•Gateway Address•MAC Address•Region CodeNet. Info. - Wired LAN- Displays the following network setting status informa-tion.•Projector Name•DHCP•IP Address•Subnet Mask•Gateway Address•MAC AddressDisplay the QR Code- Displays network information for the projector with aQR code.Network Configuration- Displays the screen to set the network. s p.83Notes on operating the Network menuBasic operations are made in the same way as when using the Configuration menu.However, be sure to select the Complete menu to save your settings when done.Yes:Saves the settings and exits the Network menu.No:Exits the Network menu without saving the settings.Cancel:Continues displaying the Network menu.
Configuration Menu83Soft Keyboard OperationsIn the Network menu, the soft keyboard appears when you need to enter numbers and characters. Press the buttons on the remote control or the buttons on the control panel to select keys,and then press the button to input them. Press Finish to confirm your input, or Cancel to cancel yourinput.CAPS key:Switches between uppercase and lowercase letters.SYM1/2 key:Switches the symbol keys.Basic menuFunction Menu/Settings ExplanationProjector NameUp to 16 alphanumericcharactersEnter a name to identify the projector over a network.PJLink PasswordUp to 32 alphanumericcharactersSet a password to use when you control the projector usingcompatible PJLink software. s p.110Remote PasswordUp to 8 alphanumericcharactersSet a password to use when you operate the projector froma smartphone or a tablet.Display LAN Info.Text & QR Code, Text Set the display format for the projector's network information.Wireless LAN menuFunction Menu/Settings ExplanationConnection ModeQuick, Advanced Determines how the wireless LAN is connected.Quick: Using Epson iProjection allows you to connect tosmartphones, tablets, or computers directly using wirelesscommunication. The projector becomes a simple accesspoint. (Make sure the number of devices connected to theprojector is six or less.) It may take longer to update the pro-jected image if the number of connected devices exceeds thisnumber.Advanced: Lets you connect to multiple smartphones, tab-lets, or computers over a wireless network access point.Channel1ch, 6ch, 11ch (This can only be set when Connection Mode is set to Quick.)Select the frequency bandwidth used by the wireless LAN.SSIDUp to 32 alphanumericcharacters(This can only be set when Connection Mode is set to Ad-vanced.)Enter an SSID. When an SSID is provided for the wireless LANsystem in which the projector participates, enter the SSID.
Configuration Menu84Function Menu/Settings ExplanationSearch Access PointTo Search View (This can only be selected when Connection Mode is set toAdvanced.)Search for available wireless network access points. indicates currently connected access points. indicatesthe access points where security is set.If you select an access point which has security, Security menuappears. s p.84IP Settings(This can only be setwhen ConnectionMode is set to Ad-vanced.)DHCP Sets whether or not to use DHCP (On or Off). If this is set toOn, you cannot set any more addresses.IP Address Inputs the IP address for the projector.The following IP addresses cannot be used.0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is anumber from 0 to 255)Subnet Mask Inputs the subnet mask for the projector.The following subnet masks cannot be used.0.0.0.0, 255.255.255.255Gateway Address Inputs the gateway IP address of the projector.The following gateway addresses cannot be used.0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is anumber from 0 to 255)SSID DisplayOn, Off Sets whether or not to display the SSID on the LAN Standbyscreen and the Home screen (On or Off).IP Address DisplayOn, Off Sets whether or not to display the IP address on the LANStandby screen and the Home screen (On or Off).Security menuFunction Menu/Settings ExplanationSecurityNo, WPA2-PSK, WPA/WPA2-PSKSets the security.In Quick, WPA2-PSK is selectable. In Advanced, WPA2-PSK/WPA/WPA2-PSK is selectable.PassphraseFrom 8 to 32 single-byte alphanumericcharactersInputs the passphrase.It is recommended to change the passphrase periodically forthe purpose of security.Wired LAN menuFunction Menu/Settings ExplanationDHCPOn, Off Set whether or not (On/Off) to use DHCP. If thisis set to On, you cannot set any more addresses.IP AddressNumber from 0 to 255 Enter the IP address assigned to the projector.You can enter a number from 0 to 255 in eachfield of the address. However, the following IPaddresses cannot be used.0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255(where x is a number from 0 to 255)
Configuration Menu85Function Menu/Settings ExplanationSubnet MaskNumber from 0 to 255 Enter the projector's subnet mask.You can enter a number from 0 to 255 in eachfield of the address. However, the following sub-net masks cannot be used.0.0.0.0, 255.255.255.255Gateway Address0 to 255 characters Enter the projector's gateway IP address.You can enter a number from 0 to 255 in eachfield of the address. However, the following gate-way addresses cannot be used.0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255(where x is a number from 0 to 255)IP Address DisplayOn, Off Set to Off to prevent the IP address from beingdisplayed on the Net. Info. - Wired LAN screen.Others menuFunction Menu/Settings ExplanationPJLink Notification On, Off To use the notification function of PJLink, selectOn.Notified IP Address Number from 0 to 255 Enter the IP address of a computer to be notifiedof the projector’s operating status using thePJLink notification function.You can enter numbers from 0 to 255. The fol-lowing IP addresses cannot be used.127.x.x.x, 224.0.0.0 to 255.255.255.255 (x is anumber from 0 to 255)AMX Device Dis-coveryOn, Off When you want to allow the projector to be de-tected by AMX Device Discovery, set this to On.Set this to Off if you are not connected to an en-vironment controlled by a controller from AMXor AMX Device Discovery.Control4 SDDPOn, Off When you want to allow the projector to be de-tected by Control4 SDDP, set this to On. Set thisto Off if you are not connected to an environ-ment controlled by a controller from Control4 orControl4 SDDP.Reset menuFunction ExplanationReset network settings.You can reset all adjustment values for Network to their default settings.
Configuration Menu86Info menuFunction Menu/Settings ExplanationProjector InfoLamp Hours Displays the cumulative lamp operating time.Source Displays the current input source.Input Signal Displays the input signal setting of the current input source.Resolution Displays the resolution.Scan Mode Displays the scan mode.Refresh Rate Displays the refresh rate.3D Format Displays the 3D format of the signal input during 3D projec-tion (Frame Packing, Side by Side, or Top and Bottom).Sync Info Displays the image signal information.This information may be needed if service is required.Color Depth Displays the color depth and color difference.Color Format Displays information on the color space and dynamic range.Status This is information about errors that have occurred on theprojector.This information may be needed if service is required.Serial Number Displays the projector's serial number.Event ID The application error log appears. s p.98VersionMain Displays the firmware version of the projector.Video2Reset menuFunction ExplanationReset Lamp HoursResets the cumulative lamp hours use time to 0 H. Reset when you replace thelamp.Reset MemoryResets all items for Memory to their default settings.Reset Lens PositionResets all settings saved using the Save Lens Position function.Reset All ConfigResets all items in the Configuration menu to their default settings.The following adjustment values are not reset to their defaults: Memory, PanelAlignment, Color Uniformity, Lamp Hours, Language, and Network Settings.
Troubleshooting87Problem SolvingReading the IndicatorsYou can check the status of the projector from the flashing and lit , , o and m on the control panel.Refer to the following table to check the projector's status and how to remedy problems shown by theindicators.Indicator status during an error/warning: Lit : Flashing : Status maintained : OffIndicators Status Remedy(blue)/(orange)Replace LampIt is time to replace your lamp. Replace the lamp with a newlamp as soon as possible. s p.103The lamp may explode if you continue to use it in this status.(blue)/(orange)High Temp WarningYou can continue projecting. If the temperature rises too highagain, projection stops automatically.•If the projector is installed next to a wall, make sure there is atleast 20 cm between the wall and the projector's exhaust vent.•If the air filter is clogged, clean it. s p.100•Make sure that nothing is blocking the area around the inletand that the temperature around the inlet is not too high.s p.116
Troubleshooting88Indicators Status Remedy(blue)/(orange)Internal ErrorThe projector has malfunctioned.Remove the power plug from the electrical outlet, and contactyour local dealer or the nearest Epson repair center. s EpsonProjector Contact List(blue)/(orange)Fan ErrorSensor Error(blue)/(orange)Cinema Filter ErrorAuto Iris Error(blue)/(orange)Power Err. (Ballast)(blue)/(orange)Lamp ErrorLamp FailureThere is a problem with the lamp, or it failed to turn on.•Disconnect the power cord, and then check if the lamp iscracked. s p.103If it is not cracked, reinstall the lamp and turn on the power.If reinstalling the lamp does not fix the problem, or if the lampis cracked, remove the power plug from the electrical outlet,and contact your local dealer or the nearest Epson repair center.s Epson Projector Contact List•Check that the lamp cover has been properly closed.•If the air filter is clogged, clean it. s p.100•When using at an altitude of 1500 m or more, set High AltitudeMode to On. s Extended - Operation - High AltitudeMode p.78(blue)/(orange)High Temp Error(Overheating)The internal temperature is too high.•The lamp turns off automatically and projection stops. Wait forabout five minutes. When the fan has stopped, disconnect thepower cord.•If the projector is installed next to a wall, make sure there is atleast 20 cm between the wall and the projector's exhaust vent.•If the air filter is clogged, clean it. s p.100•Make sure that nothing is blocking the area around the inletand that the temperature around the inlet is not too high.s p.116•If turning the power back on does not clear the problem, stopusing the projector and remove the power plug from the elec-trical outlet. Contact your local dealer or the nearest Epson re-pair center. s Epson Projector Contact List
Troubleshooting89Indicator status during normal operation: Lit : Flashing : OffIndicators Status RemedyStandby conditionWhen you press the button on the remote control, or the button on the control panel, projection starts after a shortwait.(blue)Warm-up in progressWarm-up time is about 30 seconds.The power-off operation is disabled while the projector is warm-ing-up.Cool-down in pro-gressAll operations are disabled while the projector is cooling-down.The projector enters standby condition when cool-down is com-plete. If for any reason the power cord is disconnected duringcool-down, wait until the lamp has cooled down sufficiently(about 10 minutes), reconnect the power cord, and then pressthe button on the remote control, or the button on thecontrol panel.(blue)Projection in pro-gressThe projector is operating normally.c•Under normal operating conditions, the o and m indicators are off.•When the Illumination function is set to Off, all indicators are off under normal projection conditions. sExtended - Operation - Illumination p.78When the Indicators Provide No HelpCheck the problemCheck the following table to see if your problem is mentioned, and go to the appropriate page for informationon handling the problem.
Troubleshooting90Problem PageProblems relating to im-agesNo images appear.Projection does not start, the projection area is completely black, orthe projection area is completely blue.p.90Moving images being projected from a computer are not projected. p.91"Not supported" is displayed p.91"No Signal " is displayed p.91Images are fuzzy or out of focus. p.92Interference or distortion appears in the images. p.92The image is truncated (large) or small, or only a part of the image isprojected.p.92Image colors are not right.The whole image appears purplish or greenish, images are black &white, or colors appear dull.*p.93Images appear dark. p.93Projection stops automatically. p.93Problems when projectionstartsThe projector does not turn on. p.94Problems with the remotecontrolThe remote control does not respond. p.94Problems with the controlpanelCannot make settings on the control panel. p.94Problems with 3D Cannot project correctly in 3D. p.95Problems with HDMI HDMI Link does not function. p.95The device name is not displayed under device connections. p.96Problems with WirelessHD "Transmitter not found." is displayed p.96Cannot project WirelessHD images. p.96Interference, distortion, or interruption appear in WirelessHD. p.97Half of the image on the left or right stops projecting or the image isdoubled up.p.97Network problems Cannot access the network via wireless LAN. p.98The image contains static during network projection. p.98*Because color reproduction differs between monitors and computer LCD screens, the image projected by theprojector and the color tones displayed on the monitor may not match, however this is not a fault.Problems relating to imagesNo images appearCheck RemedyIs the projector turned on? Press the button on the remote control or the buttonon the control panel.Is the power cord connected? Connect the power cord.
Troubleshooting91Check RemedyAre the indicators switched off? Disconnect and then reconnect the projector's power cord.Check that pressing the power button after connection suppliesthe projector with power.Is an image signal being input? Check that the connected device is turned on. When Messag-es is set to On from the Configuration menu, image signal mes-sages are displayed.s Extended - Display - Messages p.78Are the Configuration menu settings correct? Reset all of the settings. s Reset - Reset All Config p.86(Only when projecting computer image sig-nals)Was the connection made while the power ofthe projector or the computer was alreadyturned on?If the connection is made while the power is already turned on,the Fn key (Function key) that changes the computer's imagesignal to external output may not work. Turn off the power forthe computer and the projector and then turn it back on again.Moving images are not displayedCheck Remedy(Only when projecting computer image sig-nals)Is the computer's image signal set to externaloutput and to output to the LCD monitor atthe same time?Depending on the computer's specifications, moving imagesmay not be displayed when the computer is set to external out-put and to the LCD monitor output at the same time.Change it so that the image signal is set to external output only.For the computer's specifications, see the documentation sup-plied with the computer."Not supported" is displayedCheck Remedy(Only when projecting computer image sig-nals)Do the image signal's frequency and resolu-tion correspond to the mode?Check the image signal being input in Resolution from the Con-figuration menu, and check that it corresponds to the projector'sresolution. sInfo - Projector Info p.86s p.112"No Signal " is displayedCheck RemedyAre the cables connected correctly?Check that all the cables required for projection are securelyconnected. s p.19Is the correct image input port selected? Change the image with the source buttons on the remote con-trol, or the button on the control panel. s p.26Is the connected device turned on? Turn on the device.
Troubleshooting92Check Remedy(Only when projecting computer image sig-nals)Are the image signals being output to theprojector?Change it so that the image signal is set to external output, andnot just the computer's LCD monitor. For some models, whenthe image signals are output externally, they no longer appearon the LCD monitor.For the computer's specifications, see the documentation sup-plied with the computer.If the connection is made while the power of the projector or thecomputer is already turned on, the Fn key (Function key) thatchanges the computer's image signal to external output may notwork. Turn the power for the computer and the projector off andthen back on again.Images are fuzzy or out of focusCheck RemedyHas the focus been adjusted? Adjust the focus. s p.29Is the projector at the correct distance? Check the recommended projection range. s p.16Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to awarm environment, or if sudden ambient temperature changesoccur, condensation may form on the surface of the lens, and thismay cause the images to appear fuzzy. Set the projector up inthe room about one hour before it is used. If the projector is wetfrom condensation, turn off the projector, disconnect the powercord, and leave it for a while.Interference or distortion appear in imagesCheck RemedyAre the cables connected correctly?Check that all the cables required for projection are securelyconnected. s p.19Is an extension cable being used? If an extension cable is used, electrical interference may affectthe signals.(Only when projecting computer image sig-nals)Are the Sync. and Tracking settings adjustedcorrectly?The projector uses automatic adjustment functions to project atthe optimum status. However, depending on the signal, somemay not be adjusted correctly even after performing self correc-tions. If this happens, adjust the Tracking and Sync. settingsfrom the Configuration menu. s Signal - Tracking/Sync. p.74(Only when projecting computer image sig-nals)Is the correct resolution selected?Set the computer so that the signals being output are compatiblewith the projector. s p.112Part of the image is truncated (large) or smallCheck RemedyIs the correct Aspect selected? Select the aspect mode to match the input signal in Aspect fromthe Configuration menu. s Signal - Aspect p.74Is the image Position adjusted correctly? Adjust the Position setting from the Configuration menu.s Signal - Position p.74
Troubleshooting93Check Remedy(Only when projecting computer image sig-nals)Is the correct resolution selected?Set the computer so that the signals being output are compatiblewith the projector. s p.112Image colors are not rightCheck RemedyAre the cables connected correctly?Check that all the cables required for projection are securelyconnected.s p.19For the PC port, make sure the connector is the same color as thecable port. s p.20Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu.s Image - Contrast p.72Is the color adjusted correctly? Adjust the Advanced setting from the Configuration menu.s Image - Advanced p.72(Only when projecting images from a videodevice)Are the color saturation and tint adjusted cor-rectly?Adjust the Color Saturation and Tint settings from the Config-uration menu. sImage - Color Saturation/Tint p.72Images appear darkCheck RemedyIs the image brightness set correctly? Adjust the Brightness setting from the Configuration menu.s Image - Brightness p.72Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu.s Image - Contrast p.72Is it time to replace the lamp? When the lamp is nearly ready for replacement, the images be-come darker and the color quality becomes poorer. When thishappens, replace the lamp with a new lamp. s p.103Projection stops automaticallyCheck RemedyIs Sleep Mode enabled? If the set time is exceeded and no signal is input, the lamp isautomatically turned off and the projector enters standby mode.The projector returns from standby status when you press the button on the remote control or the button on the con-trol panel. If you want to disable Sleep Mode, change the settingto Off.s Extended - Operation - Sleep Mode p.78
Troubleshooting94Problems when projection startsThe projector does not turn onCheck RemedyIs the power turned on? Press the button on the remote control or the buttonon the control panel.Is Child Lock set to On? When Child Lock is set to On from the Configuration menu, holddown the button on the control panel for approximatelythree seconds, or perform operations from the remote con-trol.s Settings - Lock Setting - Child Lock p.75Do the indicators turn on and off when thepower cord is touched?Turn off the projector, and then disconnect and reconnect theprojector's power cord. If the problem continues, stop using theprojector, remove the power plug from the electrical outlet, andcontact your local dealer or the nearest projector informationcenter. s Epson Projector Contact ListAre the lamp cover and lamps installed cor-rectly?If the lamp or lamp cover is installed incorrectly, the projectorcannot be turned on. Check how it is installed. s p.103Problems with the remote controlThe remote control does not respondCheck RemedyIs the remote control light-emitting areapointing towards the remote receiver on theprojector during operation?Point the remote control towards the remote receiver. Also,check the operating range. s p.24Is the remote control too far from the projec-tor?Check the operating range. s p.24Is direct sunlight or strong light from fluores-cent lamps shining onto the remote receiver?Set the projector up in a location where strong light does notshine onto the remote receiver.Are the batteries dead or have the batteriesbeen inserted correctly?Make sure the batteries are inserted correctly or replace the bat-teries with new ones if necessary. s p.23Is the remote control pointed at the Wire-lessHD Transmitter when operating the Wire-lessHD Transmitter control button? (EH-TW9400W/EH-TW8400W only)Make sure you point the remote control at the WirelessHD Trans-mitter when using the WirelessHD Transmitter control button onthe remote control. s p.58Problems with the control panelCannot make settings on the control panelCheck RemedyIs Control Panel Lock set to Full Lock or Par-tial Lock?When Control Panel Lock is set to Full Lock in the Configura-tion menu, all button operations on the control panel are disa-bled; when Partial Lock is set, only the button on the controlpanel is available. Perform operations from the remote control.s Settings - Lock Setting - Control Panel Lock p.75
Troubleshooting95Problems with 3DCannot project correctly in 3DCheck RemedyAre the 3D Glasses turned on? Turn on the 3D Glasses.Are the 3D Glasses fully charged? Charge the 3D Glasses.Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs onthe projector that prevents the 3D image from being projected,you cannot view 3D images even if you are wearing the 3DGlasses.Is the input image in 3D? Check that the input image is 3D compatible.Since most TV broadcasts do not contain a 3D format signal, 3Dreception must be set manually.Is 3D Display set to 2D?If 3D Display is set to 2D from the Configuration menu, the pro-jector does not automatically change to 3D even when a 3D im-age is input. Set 3D Display to either 3D or Auto.s Signal - 3DSetup - 3D Display p.74Is 3D Format set correctly? Unless the 3D format of the AV device and 3D Format of theprojector are the same, part of the image may not be displayed.Check that the projector's 3D Format setting matches the 3Dformat setting for the AV device. s Signal - 3D Setup - 3D For-mat p.74When changing the 3D Format, set 3D Display to 3D, and thenpress the button.Are you viewing within the reception range? If the distance between the projector and the 3D Glasses exceed10 m, the connection may be lost. Move the 3D Glasses closer tothe projector.Has pairing been performed correctly? See the user's guide supplied with your 3D Glasses and performpairing.Are there any devices that cause radio waveinterference in the vicinity?When using other devices at the same time with the frequencyband (2.4 GHz) such as Bluetooth communication devices, wire-less LAN (IEEE802.11b/g), or microwave ovens, radio wave inter-ference may occur, the image may be interrupted, or communi-cation may not be possible. Do not use the projector near thesedevices.Problems with HDMIHDMI Link does not functionCheck RemedyAre you using a cable that meets the HDMIstandards?Operations are not possible with cables that do not meet theHDMI standards.
Troubleshooting96Check RemedyDoes the connected device meet the HDMICEC standards?If the connected device does not meet the HDMI CEC standards,it cannot be operated even if it is connected to the HDMI port.See the documentation and so on supplied with the connecteddevice for more information.Also, press the button, and then check if the device isavailable under Device Connections. s p.62Are the cables connected correctly? Check that all the cables required to use HDMI Link are securelyconnected. s p.61Is the power for the amplifier or DVD recorderand so on turned on?Put each device in standby status. See the documentation andso on supplied with the connected device for more information.If you have connected a speaker and so on, set the connectedequipment to PCM output.Was a new device connected, or was the con-nection changed?If the CEC function for a connected device needs to be set again,for example when a new device is connected or the connectionis changed, you may need to restart the device.Are many multi-media players connected? Up to 3 multi-media players that meet the HDMI CEC standardscan be connected at the same time.The device name is not displayed under Device ConnectionsCheck RemedyDoes the connected device meet the HDMICEC standards?If the connected device does not meet the HDMI CEC standards,it is not displayed. See the documentation and so on suppliedwith the connected device for more information.Problems with WirelessHD (EH-TW9400W/EH-TW8400W only)"Transmitter not found." is displayedCheck RemedyIs the power switch on the side of WirelessHDTransmitter turned on?Check the power lamp on the WirelessHD Transmitter. If there isno power being supplied, make sure the connector for the ACadapter is securely connected, and then turn on the powerswitch.It may take a while to receive signal.Cannot project WirelessHD imagesCheck RemedyDoes the cable connecting the supplied Wire-lessHD Transmitter meet the HDMI stand-ards?If the cable does not meet the HDMI standards, operations arenot possible.Is WirelessHD set to Off? When WirelessHD is set to Off from the Configuration menu,projection is not possible for WirelessHD input signals. Set Wire-lessHD to On and press the button.s Settings - Wire-lessHD - WirelessHD p.75Are signals being received within the Wire-lessHD transmission range?Check the range within which the WirelessHD's transceiver cancommunicate, and view within that range. s p.57
Troubleshooting97Check RemedyIs the power switch on the side of the suppliedWirelessHD Transmitter turned on?Check the power lamp on the WirelessHD Transmitter. If there isno power being supplied, make sure the connector for the ACadapter is securely connected, and then turn on the powerswitch.Is the WirelessHD indicator for the suppliedWirelessHD Transmitter off?The WirelessHD cannot communicate with the projector. Checkthe range within which the WirelessHD's transceiver can com-municate, and setup within that range.Is the Link indicator for the supplied Wire-lessHD Transmitter off?No signal is output from the AV device connected to the Wire-less HD Tr ansmitter . C he ck that th e cab le s f ro m the AV device andthe WirelessHD Transmitter are securely connected.Are the projector and the WirelessHD Trans-mitter facing the correct way?Setup the projector and the WirelessHD Transmitter so that theyare facing each other.Interference, distortion, or interruption appear in WirelessHDCheck RemedyAre signals being received within the Wire-lessHD transmission range?Check the range within which the WirelessHD's transceiver cancommunicate, and view within that range. s p.57Are there any obstructions between the Wire-lessHD Transmitter and the projector?Because WirelessHD communicates using a tight beamed elec-tromagnetic wave, if there are any people or objects and so onobstructing the communication path, this could have an adverseaffect on the image. Make sure that there are no obstacles be-tween the WirelessHD Transmitter and the projector within theWirelessHD transmission range. s p.57Is the reception too low? If the transmissions are not strong enough, communication maybe unstable.Check Video Reception as you set up the transmitter as it issometimes possible to improve the strength of the transmissionby moving the WirelessHD Transmitter or changing its direc-tion.s Settings - WirelessHD - Video Reception p.75Transmission strength may differ depending on the surround-ings, or they may be unstable. While checking Video Recep-tion, set up the transmitter at a location where the displayedvalue stabilizes.s Settings - WirelessHD - Video Recep-tion p.75Half of the image on the left or right stops projecting or the image is doubled upCheck RemedyIs the reception too low? Check Video Reception as you set up the transmitter as it issometimes possible to improve the strength of the transmissionby moving the WirelessHD Transmitter or changing its direc-tion.s Settings - WirelessHD - Video Reception p.75
Troubleshooting98Network problemsCannot access the network via wireless LANCheck RemedyIs Wireless LAN Power set to Off?Set Wireless LAN Power to On in the Configuration menu. If thisis already set to On, set Wireless LAN Power to Off, and then setit to On again. s Network - Wireless LAN Power p.82Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lowercase letters are treated as different characters. If you have for-gotten your passphrase, set a new one. s Network - NetworkConfiguration - Security - Passphrase p.84Have you checked the Event ID? Check the Event ID number and perform the following steps.sInfo - Projector Info - Event ID p.86 s p.98The settings cannot be modified using the remote controller function for Epson iProjection.Check RemedyIs the connected network device turned on? When the projector is in the standby mode with StandbyMode set to Communication On, check to see if the connectednetwork device is powered on. After powering on the networkdevice, try starting the projector again. s Extended-StandbyMode p.78The image contains static during network projectionCheck RemedyAre there any obstacles between the accesspoint and the connected device?Check for any obstacles between the access point, the mobiledevice, the computer, and the projector, and change their posi-tions to improve communication.Is the distance between the access point andthe connected device too far?Make sure that the access point, the mobile device, the comput-er, and the projector are not too far apart. Move them closer to-gether and try to connect again.Are there any Bluetooth devices or micro-wave oven in the vicinity?If the wireless connection is slow or your projected image con-tains noise, check for interference from other equipment, suchas a Bluetooth device or microwave. Move the interfering devicefarther away or expand your wireless bandwidth.Are too many devices connected? Reduce the number of connected devices if the connectionspeed declines.About Event IDCheck the event ID and perform the remedy given below. If you cannot resolve the problem, contact yourlocal dealer or the nearest Epson repair center.s Epson Projector Contact List
Troubleshooting99Event ID Cause Remedy00220027002800290030003100350434048104820485Network communication is unstable. Check the network communication status, andreconnect after waiting for a while.04320435Failed to start the network software. Restart the projector.0433 An image that was transferred cannot be re-produced.Restart the network software.0484 Communications was cut off from the comput-er.04FE The network software ended unexpectedly. Check the status of network communications.Wait for a while and then try connecting again.047904FFA system error occurred in the projector. Restart the projector.0891 The same SSID access point cannot be found. Set the computer, the access point, and theprojector to the same SSID.0892 WPA and WPA2 authentication type mismatch. Check the setting of wireless LAN security tosee if it is correct.0894 Communications was cut off because a con-nection was made to the wrong access point.Check with the network administrator and fol-low their instructions.0898 Failed to acquire the DHCP. Check that the DHCP server is operating cor-rectly. Turn off the DHCP setting if you do notuse DHCP.s Network - Network Configura-tion - Wireless LAN - IP Settings - DHCP p.820020002600320036003700380899Other connection errors If restarting the projector or network softwaredoes not solve the problem, contact your localdealer or the nearest address provided in theEpson Projector Contact List. s Epson ProjectorContact List
Maintenance100MaintenanceCleaning the PartsYou should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate.WarningDo not use sprays that contain flammable gas to remove dirt and dust from the projector's lens, air filter,and so on. The projector may catch fire due to the high internal temperature of the lamp. Use a vacuumor a manual air blower to remove dirt and dust attached to the lens and the air filter.Cleaning the air filterClean the air filter if dust has accumulated on the air filter or when the following message is displayed."The projector is overheating. Make sure nothing is blocking the air vent, and clean or replace the airfilter."Attention•If dust collects on the air filter, it can cause the internal temperature of the projector to rise, and this can leadto problems with operation and shorten the optical engine's service life. It is recommended that you cleanthe air filter at least once every three months. Clean them more often than this if using the projector in aparticularly dusty environment.•Do not rinse the air filter in water. Do not use detergents or solvents.•Lightly brush the air filter to clean it. If it is brushed too strongly, dust will be ground into the air filter andcannot be removed.•Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.aPress the button on the remotecontrol or the button on thecontrol panel to turn off the power,and then disconnect the power cord.bRemove the air filter cover.Hook your finger into the tab on the air filtercover, and remove it from the lens side.cRemove the air filter.Grip the knob in the center of the air filterand pull it out.
Maintenance101dHold the air filter with the surfacefacing down and tap it 4 or 5 times toremove the dust.Turn it over and tap the other side in thesame way.AttentionIf the air filter is hit too hard, it maybecome unusable due to deformitiesand cracks.eRemove any dust remaining on the airfilter by using a vacuum cleaner fromthe front side.fInstall the air filter.Grip the air filter by the knob in the centerand insert it at an angle.gInstall the air filter cover.Secure the tab on the outside first, and thensecure the tab on the lens side.Cleaning the main unitBefore cleaning, make sure you unplug the charging adapter from the outlet.Clean the projector's surface by wiping it gently with a soft cloth.If it is particularly dirty, use a piece of well-wrung cloth moistened with water and wipe the surface again witha dry cloth.AttentionDo not use detergent for kitchen or volatile substances such as wax, benzine and thinner to clean theprojector's surface. The quality of the outer case may change or the paint may peel off.
Maintenance102Cleaning the lensBefore cleaning, make sure you unplug the charging adapter from the outlet.After manually opening the lens shutter, carefully wipe away any dirt on the lens with a cloth for cleaningglasses and so on.After cleaning, close the lens shutter.Attention•Do not rub the lens with harsh materials or handle the lens too roughly as it can easily become damaged.•Do not use an air duster. Combustible material may remain, and dust may enter the precision parts.Replacement Periods for ConsumablesAir filter replacement period•If the message is displayed even though the air filter has been cleaned s p.100Lamp replacement period•The following message is displayed when projection starts: "It is time to replace your lamp. Please contact your Epson projector reseller or visit www.epson.com to purchase."•The projected image gets darker or starts to deteriorate.c•The lamp replacement message is set to appear after 3400 H in order to maintain the initial brightnessand quality of the projected images. The message display time changes depending on the usagesituation, such as the color mode setting and so on.If you continue to use the lamp after the replacement period has passed, the possibility that the lampmay explode increases. When the lamp replacement message appears, replace the lamp with a newone as soon as possible, even if it is still working.•Depending on the characteristics of the lamp and the way it has been used, the lamp may becomedarker or stop working before the lamp warning message appears. You should always have a sparelamp unit ready in case it is needed.Replacing ConsumablesReplacing the air filtercDispose of used air filters properly in accordance with your local regulations.•Filter frame: Polypropylene•Filter: PolypropyleneaPress the button on the remotecontrol or the button on thecontrol panel to turn off the power,and then disconnect the power cord.
Maintenance103bRemove the air filter cover.Hook your finger into the tab on the air filtercover, and remove it from the lens side.cRemove the old air filter.Grip the knob in the center of the air filterand pull it out.dInstall the new air filter.Grip the air filter by the knob in the centerand insert it at an angle.eInstall the air filter cover.Secure the tab on the outside first, and thensecure the tab on the lens side.Replacing the lampWarningWhen replacing the lamp because it has stopped illuminating, there is a possibility that the lamp may bebroken. If replacing the lamp of a projector that has been suspended from the ceiling, you should alwaysassume that the lamp is cracked, and remove the lamp cover with care. When you open the lamp cover,small shards of glass could fall out. If any shards of glass get into your eyes or mouth, contact a doctorimmediately.
Maintenance104Caution•Do not touch the lamp cover immediately after turning off the projector as it is still hot. Wait until the lamphas cooled down sufficiently before removing the lamp cover. Otherwise, you could get burnt.•We recommend the use of genuine EPSON option lamps. The use of non-genuine lamps may affect projectionquality and safety.Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty.aPress the button on the remotecontrol or the button on thecontrol panel to turn off the power,and then disconnect the power cord.bLoosen the lamp cover fixing screw.cRemove the lamp cover.Slide the lamp cover straight forward andremove it.dLoosen the two lamp fixing screws.eRemove the old lamp.Raise the handle on the lamp, and then pullit straight up.fInstall the new lamp.Insert the lamp in the correct direction, andthen lower the handle.gTighten the two lamp fixing screws.
Maintenance105hReplace the lamp cover.Slide the cover back into place.iTighten the lamp cover fixing screw.WarningDo not disassemble or remodel the lamp. If a modified or disassembled lamp is installed in the projectorand used, it could cause a fire, electric shock, or an accident.Caution•Make sure you install the lamp and lamp cover securely. If they are not installed correctly, the power doesnot turn on.•The lamp contains mercury (Hg). Dispose of used lamps in accordance with your local laws and regulationson disposing of fluorescent tubing.Resetting lamp hoursAfter replacing the lamp, make sure you reset the lamp hours.The projector records how long the lamp is turned on and a message and indicator notify you when it is timeto replace the lamp.aTurn on the power.bPress the button.The Configuration menu is displayed.cSelect Reset - Reset Lamp Hours.A reset confirmation message is displayed.dUse the buttons to select Yes,and then press the button toexecute.The lamp hours are reset.
Maintenance106Panel AlignmentAdjusts the pixel color shift of the LCD display. You can adjust the pixels horizontally and vertically by 0.125pixel within a range of ±3 pixel.c•Image quality may decline after performing LCD alignment.•Images for pixels that extend beyond the edge of the projected screen are not displayed.aPress the button whileprojecting, and then select Displayfrom Extended.bSelect Panel Alignment, and thenpress the button.cEnable Panel Alignment.(1) Select Panel Alignment, and thenpress the button.(2) Select On, and then press the but-ton.(3) Press the button to return to theprevious screen.dSelect the color you want to adjust.(1) Select Select Color, and then press the button.(2) Select R (red) or B (blue), and thenpress the button.(3) Press the button to return to theprevious screen.eSelect the grid color displayed whenmaking adjustments from PatternColor.(1) Select Pattern Color, and then pressthe button.(2) Select a combination of R (red), G(green), and B (blue) for the grid color.R/G/B: Displays a combination allthree colors; red, green and blue. Theactual color of the grid is white.R/G: This is available when R is selectedfrom Select Color. Displays a combi-nation of two colors; red and green.The actual color of the grid is yellow.G/B: This is available when B is selectedfrom Select Color. Displays a combi-nation of two colors; green and blue.The actual color of the grid is cyan.(3) Press the button to return to theprevious screen.
Maintenance107fSelect Start Adjustments, and thenpress the button.First, select Shift the whole panel andadjust the entire LCD display. When aconfirmation message is displayed, pressthe button to .start the adjustment.cThe image may become distortedwhile adjusting. The image isrestored once adjustments arecomplete.gUse the buttons toadjust and then press the button.hTo make more detailed adjustments,select the Adjust the four cornersand then press the button toconfirm.iUse the , , , and buttons to make adjustments, andthen press the button to move tothe next adjustment point.jWhen you have adjusted all fourcorners, select Exit, and then press the button.If you feel you still need to makeadjustments after correcting all four points,select Select intersection and adjust andthen continue making adjustments.
Maintenance108Color UniformityIf colors in the projected image are uneven, you can adjust the color tone of the whole image in ColorUniformity.cThe color tone may not be uniform even after performing color uniformity.aPress the button whileprojecting, and then select Displayfrom Extended.bSelect Color Uniformity, and thenpress the button.The following screen is displayed.Color Uniformity: Turns color uniformityon or off.Adjustment Level: There are eight levelsfrom white, through gray, and up to black.You can adjust each level individually.Start Adjustments: Starts making coloruniformity adjustments.Reset: Resets all adjustments and settingsfor Color Uniformity to their defaultvalues.cThe image may become distortedwhile adjusting ColorUniformity. The image is restoredonce adjustments are complete.cSelect Color Uniformity, and thenpress the button.dSet this to On, and then press the button.eSelect Adjustment Level, and thenpress the button.fUse the buttons to set theadjustment level.gPress the button to return to theprevious screen.hSelect Start Adjustments, and thenpress the button.iSelect the area you want to adjust, andthen press the button.Adjust the outer areas first, and then adjustthe whole screen.
Maintenance109jUse the buttons toselect the color you want to adjust,and then use the buttons toadjust.Press the button to weaken the colortone. Press the button to strengthenthe color tone.kReturn to step 5 and adjust each level.lTo complete the adjustment, press the button.

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