Schlage Lock DENALI Electronic Door Lock User Manual

Schlage Lock Company Electronic Door Lock

User Manual

*P518-414*P518-414Table of ContentsClick any of the options below to go directly to the section you need.• How do I lock and unlock?• What are the necessary door dimensions for my lock? • Where are the default codes for my lock located?• How do I change my batteries?• Where are the manual programming instructions?• How do I reset to factory default settings?• My battery is dead, how do I unlock the lock?• How do I clean my lock?Questions about your new Denali Smart Deadbolt?Please don’t return it to the store!Let us help you rst!U.S.A.: 888-805-9837 Canada: 800-997-4734 Mexico: 018005067866For simple step-by-step instructions, check out:https://instructions.allegion.com/instr/65/1110Model BE489WBDenali - Beta Reference GuideReference Guide© Allegion 2018Printed by you! P518-414 Rev. 03/18-a16
Check out the Interactive InstructionsFor step-by-step, illustrated and video instructions, check out the interactive instructions at the link below. Use any QR code reader or type in the address into your web browser on any internet-connected device.https://instructions.allegion.com/instr/65/1110Prepare for InstallationTools Needed• Phillips screwdriver• Tape Measure• PencilFor Alternate Faceplate• Wood Block• HammerIMPORTANT NOTESDO NOT use a power drill for installation!• Install and test lock with door open to avoid being locked out.Installation InstructionsA Check door dimensions.See consumer.schlage.com/Service-Support for door preparation instructions if dimensions are different. If crossbore is 1½", follow steps to remove spacer.Also, check your door alignment. Make sure that the hole for the bolt in the door edge lines up with the hole for the strike in your door jamb.2³⁄₄" (70 mm)OR 2³⁄₈" (60 mm)1" (25 mm)Door Edge2¹⁄₈" (53 mm)CrossboreHole4" (100 mm)Minimum1¹⁄₈"(29 mm)2³⁄₄"(70 mm)1"(25 mm)¹⁄₈" (3 mm)Pilot Hole¹⁄₈" (3 mm)3" (76 mm) Deep1¹⁄₂" (38 mm)1" (25 mm) DeepStrike Cut-Out (not to scale)Rotate 180˚ if door stop is on left side.For maximum security, install reinforcement plate.Actual SizeActual SizeDoor StopOnly if crossbore is 1½” (Step A), Remove spacer.Remove screw and remove spacer by rotating from the outside touchscreen.Reinstall screw then continue.B Install strike and reinforcement plate into door jamb.Door jamb may need preparation to t strike reinforcement plate. 1¹⁄₈"(29 mm)2³⁄₄"(70 mm)1"(25 mm)¹⁄₈" (3 mm)Pilot Hole¹⁄₈" (3 mm)3" (76 mm) Deep1¹⁄₂" (38 mm)1" (25 mm) DeepStrike Cut-Out (not to scale)Rotate 180˚ if door stop is on left side.For maximum security, install reinforcement plate.Actual SizeActual SizeDoor Stop
C Adjust bolt length, if necessary.Measure the dimension shown. If the measurement is 2C\v” (70 mm), extend the bolt.2³⁄₈" (60 mm)OR2C\v" (70 mm)No adjustment needed. Rotate faceplate 180° to extend. ExtendedD Change faceplate, if necessary.Choose the drawing that matches your door edge.Door EdgeNo change necessary.ORDoor EdgeInstall Lock1 Install the bolt.ORWood Block(Not Included)Actual Size CAUTION Bolt must remain retracted throughout installation!Retracted Extended2 Install the touchscreen on the outside of the door.2a Route wire under the bolt.2b Align tailpiece to slot in deadbolt. Push assembly until secure on door.The bump on the tailpiece aligns with slot on bolt.
3 Install the mounting plate.3a Route wire through slot. Secure with mounting screws. Actual Size4 Find and record Programming and User Codes.The default Programming Code and two User Codes are printed on a sticker on the back of the printed Quick Start Guide. It is also on the inside assembly. You will need the code for the setup procedure after the lock is installed.The HomeKit sticker is located on the front of the inside assembly and on the back of the printed Quick Start Guide.© Allegion 2018Printed in U.S.A.P518-415 Rev. 02/18-bPLACE LABEL HEREsave this guide!These are your default codes.You will need these codes if you ever factory default reset your lock. Keep these safe!3P518-415 PLACE LABEL HERE5 Install the inside assembly.5a Remove battery cover.5b Connect cable from outside touchscreen to the connector on the inside assembly.The bump on the tailpiece aligns with the slot in the back of the inside assembly. If it does not line up, make sure the thumbturn is vertical.5c Press inside assembly onto the mounting plate.
5d Secure the inside assembly with screws.6 Install batteries.• Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation.• Use four high-quality alkaline AA batteries for replacement.Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.6a Remove the battery holder and insert batteries.6b Reinstall the battery pack and battery cover. Make sure the batteries face the door.You’re not nished yet! You must perform the set up procedure in the next step for the lock to work!7 Start setup procedure.IMPORTANT!You must perform setup procedure before using your lock. Make sure door is open before beginning!7a With door open, enter one of the default user codes.7b Wait until the bolt stops moving before continuing.8 Test your lock.8a Close your door. 8b Extend and retract the bolt using the inside thumbturn.8c Make sure the bolt retracts smoothly.8d Open your door.8e Extend the bolt using the inside thumbturn.8f Now enter a user code at the touchscreen. The bolt should retract.Download the app! Just search for “TBD” in the App Store or on Google Play.Once you connect your lock to your app, the manual programming functions will be disabled and any access codes will be deleted. Be sure to accept any available rmware upgrades. The app will alert you to upgrades and walk you through the process. The Schlage Sense app works on iPhone, iPad, and iPod touch with iOS 9.3 or later or devices with Android 5.0 or later.Apple HomeKit™ technology provides an easy, secure way to control your home’s lights, doors, thermostats, and more from your iPhone®, iPad®, or iPod touch®. HomeKit requires an iPhone, iPad, or iPod touch with iOS 9.3 or later. HomeKit is a trademark of Apple Inc. Use of the HomeKit logo means that an electronic accessory has been designed to connect specically to iPod, iPhone, or iPad, respectively, and has been certied by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.Apple, iPhone, iPad, iPad Air, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. HomeKit is a trademark of Apple Inc.Google Play and the Google Play logo are trademarks of Google Inc. Android is a trademark of Google Inc.That wasn’t so bad, was it?Your lock is now installed! Take a look at the next pages for basic manual programming instructions.
Manual Programming Guide CAUTIONManual programming is disabled after your lock is programmed using the mobile app. If you manually program your lock and choose to later link your lock to the app, all manually programmed user codes and the programming code are deleted.Add or Delete User CodesEnter 6 digit Programming CodeChoose and press:orEnter user code to add or deleteRe-enter user code to conrm1 2light on4add/delete another user code3Press to exit5indicates successadddeleteChange Programming CodeEnter 6 digit Programming CodeEnter current Programming Code againRe-enter new Programming Code to conrm1 2light on4Enter new Programming Code3Press to exit5indicates successChange User Code Lengthindicates success CAUTIONChanging the user code length will delete all codes currently in the lock.Enter 6 digit Programming CodeChoose the code length (from 4 - 8 digits) and press and hold that number.Success! User code length has been changed!1 2light on5While you’re holding the numberPress3conrmcancelRelease then choose:or4Delete All Codes CAUTIONYou cannot recover deleted user codes! Make sure you have your default codes available!Enter 6 digit Programming CodePress and hold: Success! All codes are deleted. See the sticker on the back of the Quick Start Guide or the back of the inside escutcheon for your default codes. 1 2light on5While you’re holding Press3conrmcancelRelease then choose:or4indicates success
Locking and unlockingYou can lock and unlock your door with a simple press using the app!To lock your door just tap the lock.You can also lock your door by entering a user code while the door is closed.You can also lock your door from inside by turning the thumbturn toward the door edge.To unlock your door enter a user code.You can also unlock your door from inside by turning the thumbturn away from the door edge.Emergency key overrideEmergency key override can be used when the battery is completely dead, or when no valid access code is known.Insert key and rotate to unlock, just like any lock. Now install 4 new alkaline AA batteries.This lock may be rekeyed to match other locks in a residence. Contact a locksmith for assistance.Factory Default Reset (FDR)When should you perform a Factory Default Reset?• If you want to move the lock to a different door, you need to restore default settings, move the lock to the new door, and then set up the lock again.• If you have forgotten your Programming Code, you can restore the default codes.• If you have set up your lock using the mobile app, and would like to force the lock to unpair from all mobile devices, erase all codes, and restore the factory default settings and default codes.WARNINGLocate the default Programming and access codes on the front of this guide or the back of the Alarm Assembly before beginning! Default Programming and access codes will be restored. All existing access codes and current Programming Code will be erased. CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.1. Take off the battery cover. 2. Press and hold the black circle reset button to the right of the thumbturn on the inside of the lock for 7 seconds then release. 3. Once the factory default reset is successful, all of the keypad lights will light up for 3 seconds. The blue checkmark will stay on for an additional 2 seconds and will beep. LThe red “X” on the lock icon will light up and the lock will beep if the FDR fails.User Guide
Clean your lockIn order to properly clean the touchscreen from build-up of dirt, oils, or other contaminants; you should use a mild dish soap with warm water and follow the general rules below:• Do rinse the touchscreen with warm water prior to cleaning process.• Do follow the application of soap with a damp, lukewarm cloth• Don’t use abrasives, high alkaline cleaners, or gasoline• Don’t leave cleaners on touchscreen for long periods, wash immediately.• Don’t apply cleaners in direct sunlight or at elevated temperatures.• Don’t use scrapers, squeegees or razors.The bolt itself can be cleaned using a mild dish soap and warm water. This can help improve decreased performance.Warranty and FCC/IC StatementLifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics WarrantySubject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and nish warranty and a three-year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed. See answers.schlage.com for specic warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S. and Canada or (800) 506-7866 in Mexico for assistance.FCC/IC StatementFCC Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.RF ExposureTo comply with FCC/IC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Conformément aux normes d’Industrie Canada, ce transmetteur radio ne peut fonctionner qu’avec une antenne dont le type et le gain maxiumum sont approuvés par Industrie Canada. Pour réduire les risques d’inteférences radio encourus par d’autres utilisateurs, le type et le gain de l’antenne doivent être choisis de façon à ce que la puissance rayonnée isotrope équivalente (PIRE) ne soit pas supérieure à celle nécessaire pour établir une bonne communication.This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.Cet appareil est conforme norme Industrie Canada RSS exempts de licence (s). Son fonctionnement est soumis aux deux conditions suivantes: 1) cet appareil ne doit pas provoquer d’interférences, et 2) cet appareil doit accepter toute interférence, y compris les interférences pouvant provoquer un fonctionnement indésirable de l’appareil.Use of the HomeKit logo means that an electronic accessory has been designed to connect specically to iPod, iPhone, or iPad, respectively, and has been certied by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.Apple, iPhone, iPad, iPad Air, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. HomeKit is a trademark of Apple Inc.

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