Satellite Tracking of People 0114BLU07 Blu+ User Manual User Guide

Satellite Tracking of People LLC Blu+ User Guide

User Guide

https://v11.veritracks.comhttps://v11.veritracks.comFor 24/7 assistance, contact the STOP®Solutions Center1-866-703-STOP (7867) | techsupport@stopllc.comBlu+forVeriTracks 11Blu+forVeriTracks 11
Blu+®Blu+ complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.RF Exposure (SAR) Statement for Blu+ (S5E0114BLU07).This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. It was tested as an ankle worn device in accordance withthe required FCC RF Exposure procedures. The maximum SAR value reported is 3.080 W/Kg for Blu+ (S5E0114BLU07) WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.BluBox™ & BluHome™BluBox and BluHome comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.RF Exposure Statement for BluBox™ (FCC ID S5EAA90548) and BluHome™ (FCC ID S5EBH0107A)This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Battery SafetyThe Blu+ Device contains a non-removable lithium-Ion battery. Do not attempt to remove the battery. Do not dispose of The Blu+ or the lithium-Ion battery in a fire. The lithium-Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-Ion battery or the Blu+ Device. Do not heat the battery or Blu Device above 140°F (60°C).Please return the Device to Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 for disposal otherwise only dispose of the battery or Blu+ device in accordance with the laws and regulations in your area governing disposal of this type of battery.
Canadian Compliance (Industry Canada) for Blu+IC: 9086A-Blu07, MODEL NUMBER: Blu+This Class B digital apparatus complies with Canadian ICES-003The Blu+ Device has been designed to comply with applicable safety requirements for exposure to radio waves. The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted according to RSS-102 with the Blu+ device transmitting at its highest certified power level in all used frequency bands. The highest SAR value for the Blu+ when tested was 3.080 W/Kg. The Blu+ device is designed to be ankle worn. Please follow the instructions included in the user guide for installation around the ankle.This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Conformité du Canada (Industrie Canada) pour Blu+IC: 9086A-Blu07, NUMÉRO DU MODÈLE: Blu+Le présent appareil numérique de Classe B est conforme à la norme canadienne ICES-003.L'appareil Blu+ a été conçu pour être conforme aux normes de sécurité applicables concernant l'exposition aux ondes radioélectriques. Les directives d'expositionaux ondes radioélectriques utilisent l'unité de mesure connue sous le nom de Taux d'absorption spécifique ou TAS. Des tests de TAS ont étéexécutésconformément à la norme RSS-102 avec l'appareil Blu+ émettant à son niveau de puissance certifié le plus élevé dans toutes les bandes de fréquences utilisées. La valeur de TAS la plus élevée pour Blu+ pendant le test était de 3.080 W/Kg. L'appareil Blu+ a été conçu pour être porté à la cheville. Veuillez respecter les instructions relatives à l'installation de l'appareil à la cheville stipulées dans le guide de l'utilisateur.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillageest susceptible d'en compromettre le fonctionnement.SÉCURITÉ DES PILESLes appareils Blu+ contiennent une pile au lithium-ion non amovible. Ne pas tenter de retirer la pile. Ne pas jeter Blu+ ou la pile au lithium-ion dans un feu. La pile au lithium-ion présente un risque d'incendie ou de brûlure chimique en cas de mauvais traitement. Ne pas désassembler, écraser ni percer la pile au lithium-ion oul'appareil Blu+. Ne pas chauffer la pile ou l'appareil Blu+ à des températures supérieures à 60 °C (140 °F).Veuillez renvoyer l'appareil à Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 U.S.A. pour élimination ou si vousvoulez vous charger vous-même de l'élimination de la pile ou de l'appareil Blu+, veuillez vous conformer aux lois et à la réglementation de votre région régissant la mise au rebut de ce type de pile.
Table of ContentsTable of Contents4EventsEvents 14 - 20Device PreparationDevice Preparation 21EnrollmentEnrollment 22 - 25SchedulesSchedules 26 - 28OverviewOverview 5 - 13InstallationInstallation 29 - 32SupervisionSupervision 33 - 39UnenrollmentUnenrollment 40 - 41
•100%CellularTracking•Confirmsthedateandtimeenrolleesenterandleavehome•Blu+conductsallcommunications,evenwhentethered•LocationVerificationoutsidethehomeviaGPSupto3timesperday•24/7immediatereportsofevents&violationsviacellularbracelet•Includesstraptampers,charging,andBluboxevents•Tamper‐resistantstrap•WaterproofOverviewOverviewBlu+ Specifications5
•Blu+batterycapacityof8+days•Onlyneedsone30‐minuterecharge perday•Multi‐levelbatteryalertstoenrolleeandagent•Low– Approx.10hoursleft•Vibratestwicevery10minutesuntildead•ImmediateReporttoVeriTracks•Critical– Approx.6hoursleft•ImmediateReport+Email/TextAlert•Dead– Approx.20‐30minleft•ImmediateReport+Email/TextAlertOverviewOverviewBlu+ Battery6
Createdate/timesensitiveGPSCheck‐N™locations,whicharepre‐approvedspecificlocationsoutsideoftheenrollee’shome.ExamplesofCheck‐Nsinclude:PlaceofemploymentPre‐approvedappointments(medical,counseling,etc.)Specialevents(graduation,wedding,familygatherings,etc.)EnteraCheck‐NlateandBlu+immediatelygeneratesaviolationnotificationandreportsittoVeriTracks,whichthensendsittotheassignedsupervisingagent.ArrivalTimeswillreoccureveryweek.Check‐Ntimesthatoverlapa24/7Bluboxscheduleareallowed.OverviewOverviewBlu+ Check-Ns 7
1GPSTrackpointPerMinute&10‐MinuteCallsareenabledfor:OverviewOverviewBlu+ and GPS8Check-Ns* 30 minutes*Tracking begins 15 minutes prior to scheduled arrival and up to 15 minutes after. Tracking will cease upon arrival or when the 30-minute window ends (whichever occurs first).Curfew Violations 30 minutesOther Violations 60 minutesEquipment tampering, Low Battery, Blubox Power Loss, etc.
OverviewOverviewBlu+ and GPSGPS on Demand9Request Location One call and one GPS attempt, per requestRapid Reporting Attempts GPS every minute and calls every ten minutes for 30 minutes, totalRequestLocationRapidReporting
OverviewOverview• Home accessory (tether) to an Active Blu+• RF provides positive confirmation that the enrollee is present• Does not use a phone line; all activity is reported via Blu+ to VeriTracks• Greenfield range of 300 feet (open space with no structural constraints)Indoor environments (residential structures) may impact the maximum range• Location Verification of the Blubox isperformed to confirm its placement• Secure coded RF signal cannot be imitatedBlubox Specifications10
OverviewOverviewThe Blubox emits an RF signal that when detected by the Blu+ causes it to:• Trigger an Enter (Blubox) event• Go into a Blubox Powersave Mode if the following criteria is met:– Blu+ can hear its Blubox– Neither is in violation– Blu+ can successfully contact VeriTracks to upload its data• Constantly listen for the Blubox RF signalHow Blubox and Blu+ work when grouped together11
OverviewOverview• A Blu+ will come out of Powersave Mode if one of the following occurs:– Blubox loss of RF signal – Blubox Loss of power, movement, or Blubox tampering– Any standard Blu+ violation• If a Blu+ is out of Powersave mode, but in range of its Blubox, the Blu+ will still show Enter (Blubox)How Blubox and Blu+ work when grouped together (cont’d)12
OverviewOverviewBlu+ will enter its Blubox home without a valid GPS position, but only if the Blubox location has been previously validated with a good GPS position since the last Blubox alarm was cleared.A Check-N’s arrival time can overlap the home curfew, but if at home during curfew, GPS will not perform Check-N tracking. However, a violation will be sent at the end of 30 minutes.If the curfew is inactive and the Check-N is missed, Blu+ will be tracked with GPS while at home.The Blu+ has a special mode during the period after install to allow offender to go home and plug their Blubox.Special Considerations13
1. Agents can be alerted to events by subscribing to notifications.2. Events that happen in an instant provide one-time notifications, e.g. Enrollee Check-In Successful (one notification sent, per event).3. Other events can span a period of time. You will be notified of their start with a message containing a positive (+) / in-progress status. An additional message arrives with a negative (-) when the event closes. Example of an open Blubox Curfew Violation:EventsEventsPIDViolationEvent Start Agent NameEnrollee NameStatus14Immediate Notifications
ENROLLEE Check-N SUCCESSFULEnrollee arrived on time during the Check-N window (at scheduled arrival time or within 15 minutes prior).CHKINOKENROLLEE Check-N LOCATION UNKNOWNEnrollee either has no GPS during the Check-N window or their GPS shows them elsewhere. CHKINUNKENROLLEE Check-N LATE ARRIVALEnrollee arrived late, but within the Check-N window (within 15 minutes past the scheduled arrival time).CHKINLATEMASTER TAMPERStrap may have been tampered with. Event will close only after 1) Agent rectifies the strap connection issue and 2) Authorizes its closure in VeriTracks.+/-MTPRON CHARGER Duration of time on the chargerLOW BATTERY Approximately 10 hours leftCRITICAL BATTERY Approximately 6 hours left +/-CBATTDEAD BATTERY Approximately 20-30 minutes left +/-DBATTPRESS BUTTON Status call/push button was pressedEventsEventsBlu+ Events15
BluBOX AWAITING LOCATION CONFIRMATIONAwaiting confirmation of the Blubox signal at the correct address. +/-BBLOCENTER (BluBOX) Blu+ is in range of the Blubox. +/-ENTBBBluBOX LOCATION VALIDATEDThe Blubox location matches the designated Blubox address in VeriTracks. BBLOCOKBluBOX POWERSAVE MODEBlu+ and Blubox are in range of one another and trust each other (all violations already reported or closed). Blu+ is calling and acquiring GPS every 2 hours (active curfew) or 4 hours (inactive curfew). Blu+ ENROLLMENT COMPLETEBlubox has been plugged in, Blu+ and Blubox are in range of one another, both trust each other (all violations already reported or closed), and the Blubox location is valid.B+ECOMPBluBOX LOCATION NOT VALID Blubox is not at the correct location. BBLOCNOTBluBOX LOCATION VERFICATION PERIOD EXCEEDEDBlubox location is unconfirmed (no GPS evident) BBLOCVEREventsEventsBlubox and Blu+ Events16
EventsEventsBlubox EventsBluBOX CURFEW START Curfew schedule has begunBluBOX CURFEW LATE ARRIVAL Blu+ is not in range at start of curfew. +/-BBCURBluBOX CURFEW LEFT EARLY Blu+ left out of range during curfew. +/-BBCURBluBOX MOVEMENTBlubox notes its movement and emits a beep along with its standard signal. Blu+ awakens and reports violation. +BBMOVBluBOX POWER LOSS Blubox has been unplugged. +/-BBPOWBluBOX LIGHT TAMPER Blubox is opened or damaged in a way that has exposed the internal electronics to light. +BBTAMPBluBOX MOVEMENT ANDLIGHT TAMPERBluBOX POWER LOSS ANDLIGHT TAMPERBluBOX POWER LOSS AND MOVEMENT(Combination Events) +BBTAMP17
In addition to the standard Blubox events, Blubox also has the ability to retain information about a Power Loss, Movement, and Tamper event occurring while the Blu+ is out of RF range of the Blubox.These events, especially AWAY BluBOX POWER LOSS AND MOVEMENT, may indicate that an attempt to move Blubox to an unauthorized location has taken place. The time of the violation is still the time that the event was reported to the Blu+. Therefore the time recorded for Away events will be the approximately the same as the time of the next Enter. EventsEventsBlubox AWAY EventsAWAY BluBOX POWER LOSSAWAY BluBOX MOVEMENTAWAY BluBOX LIGHT TAMPER18
The Daily ReportThe Daily Report is emailed to you each morning at 6:30 am with the last 36 hours of events. Part 1 - Enrollee Summary:EventsEventsEnrollment End Date listed in enrollee’s profile Last report from BluTag as of the report runReport Run Date/Time19
Part 2 – Event Activity SummaryEventsEventsNumber of minutes20The Daily Report
PreparationPreparation1. Turn on the device by placing it on its charger for at least 4 hours before an installation.2. Acquire GPS by giving the device a clear view of the sky for 45 minutes. The Blu+ will usually acquire GPS in the first few minutes, but for optimal performance it needs to download the GPS almanac data.Important:• Do not leave devices charging for more than two weeks while awaiting installation.• Avoid charging in the heat of direct sunlight. A piece of cardboard can be used to reduce the effect.Blu+ Preparation21
EnrollmentEnrollmentNavigating VeriTracks 11TabsVarying choices within each tileTileTilesMenu Options22
1. Click the Enrolleestile.2. Click Add.3. Fill in the required fields:•Primary ID•First Name•Last Name4. Click Save.EnrollmentEnrollmentCreating an Enrollee Profile213423
1. Below the completed profile, click the Address tab.2. Click the Add.3. In the Title box, enter a name for the address (e.g. Home).4. Fill in the Street 1 box.5. Type the City, State, and Zip code.6. Click the Request Location button to map the address.7. To move the address icon, drag it to the desired location.8. Click Save.EnrollmentEnrollmentAdding the Residential Address24
1. Below the completed profile, click the Address tab.2. Click the Add.3. Click the Type drop-down and choose Work or Other.4. In the Title box, enter a name for the address.5. Fill in the Street 1 box.6. Type the City, State, and Zip code.7. Click the Request Location button to map the address.8. To move the address icon, drag it to the desired location.9. Click Save.10.Repeat these steps for additional Check-Ns.EnrollmentEnrollmentAdding the Check-N addresses25
1. Within the Enrollees tile, select the enrollee’s profile.2. Click the Schedules tab.3. Click Add.4. In the Schedule Target dropdown, select Blubox.(If equipment has already been assigned, select the correct Blubox.)5. Type a Description, e.g. Curfew, Workday, Lockdown, etc.6. Select the Days of the Week to be scheduled.7. In the Time boxes, select or type the time that the Blubox residence is to be monitored (e.g. 6:00 pm – 6:00 am).8. Click Set to confirm each time choice.9. Click Save.SchedulesSchedulesCreating a Blubox Schedule26
Step 1: Remove the scheduled days that will differ from the othersA. Click the Enrollees tile.B. Select the enrollee’s profile.C. Click the Schedules tab.D. Select a schedule segment.E. Click Edit to change it.F. Clear the boxes for the days you wish to schedule differently than others.G. Click Save.Step 2: Create new schedules for the days not like the othersA. Click the Enrollees tile.B. Select the enrollee’s profile.C. Click the Schedules tab.D. Click Add.E. See steps 5-9 of “Creating Blubox Schedule.”SchedulesSchedulesEditing One or More Blubox Segments27
1. Within the Enrollees tile, select the enrollee’s profile.2. Click the Schedules tab.3. Click Add.4. In the Schedule Target dropdown, select Blu+ Address.5. Select the desired address from the resulting list below.6. Type a Description, e.g. Curfew, Workday, Lockdown, etc.7. Select the Days of the Week to be scheduled.8. In the Check-N Time box, select or type the desired arrival time.9. Click Set to confirm each time choice.10.Click Save.SchedulesSchedulesCheck-N Schedules28
Verify Blu+ ReadinessPrior to assignment, Blu+ will regularly call, acquire GPS, and note its battery level – allowing you to verify its readiness.1. Click the Enrollees tile.2. Select the enrollee’s profile.3. Click the Device Assignments tab.4. Click Change Assignment.5. Type or select the desired device.6. Check for the following:a. Consistent and recent Contactsb. GPS of 60% or greater is idealc. Most recent battery level of 4 volts or higher7. If the above criteria has not been met, click Contact to research its status.InstallationInstallation29
Blu+ Installation1. Locate the strap, bridge clips, strap clips, cutter, and cutting plate.2. Lay the square hole of the bridge clip across the center of Blu+.3. Firmly press down on the bridge clip to fully insert its legs.4. Once fully inserted, the bridge clip will lay flush against the Blu+ surface.5. Insert one additional bridge clip.6. Inspect the ends of the strap, making sure each end is cut straight and on a line (if necessary, re-cut each end, on a sizing line).7. Attach a pair of clips to one end of the strap. The ends of the clips must align evenly with the end of the strap (not shorter or longer).8. Insert the clipped end of the strap into a wing of the tag. Pull slightly to ensure that it is secure. InstallationInstallation30
9. Make note of Blu+’s serial number.10. Place Blu+ on the outside of the left ankle and wrap the strap around.11. Insert two fingers inside the strap, opposite the device.12. Look for the line on the strap that is two lines past the edge of Blu+.13. Make a straight cut on the line, using STOP cutters only.14. Insert the unclipped end into the wing to test the fit. Cut excess strap, if necessary.15. Attach clips to the end of the strap and press firmly into the wing.If the clipped end cannot be inserted without pulling or bending, the strap has been cut too short. Do not attempt to use it as the clips may not fully attach to each side of the wing, causing false tamper alerts.15. Firmly pull the strap to check the fit.InstallationInstallationBlu+ Installation (cont’d)31
1. Secure the device to the enrollee’s leg.2. In VeriTracks, click the Enrolleestile.3. Select the enrollee’s profile.4. Click the Device Assignments tab.5. Click Change Assignment.6. Type or select the desired Blu+.7. Click the Next (arrow) button.8. Type or select the desired Blubox.9. Click the Next (arrow) button.10.Confirm or change the Blubox Location (where it will reside).11.Type in the Verification Period (in minutes) – the amount of time the Enrollee has after the assignment before they must have their Blubox setup at its location.12.Click the Save button.InstallationInstallationAssigning the Blu+ and Blubox32
Verifying a Successful Device Assignment1. Within the Enrollees tile, select the enrollee’s profile.2. Click their Contact tab to verify if recent contacts were received.3. Click their Events tab to confirm that there is not a Master Tamper. Also, check that the following events have occurred:SupervisionSupervision33
Viewing Trackpoints for an Enrollee’s Event1. Within the Enrollees tile, select the enrollee’s profile.2. Click their Events tab.3. Click the Location icon for the event you wish to view. 4. You will be taken to the Events tile’s Map of the event, displaying up to 20 trackpoints before and after the event’s start. The event can be confirmed here.SupervisionSupervision3434
Getting to Know the DashboardClick the Dashboard tab. The following options will be available:SupervisionSupervisionFindEnrollees ViewEvents NewNote35
Getting to Know the Dashboard (cont’d)Click the Dashboard tab. The following options will be available:SupervisionSupervisionShortcuttotheProfiletabwithintheEnrolleestileDashboardDisplayBuzz Vibrate RapidReportingRequestLocationNo openorunconfirmedoreventsClosedbutunconfirmedOR Confirmedbutopen36
Confirming Events from the Dashboard1. From the Dashboard, select the enrollee.2. Click the View Events.3. Select the event(s) to be confirmed.4. If desired, enter a Note that will attach to each selected event upon confirmation.5. Click Confirm.SupervisionSupervision354237
Changing the Dashboard DisplayThere are 4 views. Each displays an enrollee’s name, Primary ID, and risk level.GeneralAssigned Blu+ serial number. Most recent call and GPS dates/times. Last battery level. Blubox communication status. GPS onlyBlu+ serial number, recent call and GPS dates/times, battery level, critical violation statusEvents OnlyNumber of notes and critical violation statusRF OnlyAssigned Bluband number and RF range statusSupervisionSupervision38
Closing a Master TamperThe Master Tamper events can be closed via the Events tab within the Enrollees tile.1. In the Enrollees tile, locate the enrollee’s profile.2. Click the Events tab below their profile.3. Locate and select their Master Tamper event. 4. Click the Close button that appears above to end the event.SupervisionSupervision342139
Step 1: Unassign Blu+1. Click the Enrollees tile.2. Select the enrollee’s profile.3. Click the Device Assignmentstab.4. Click Unassign Devices.5. In the Type list, click the arrow to view and choose the appropriate reason for unassigning the device.6. Click Save.Step 2: Delete the Blubox Group1. Click the Inventory tile.2. Click the Blubox Groups tab.3. Select the desired Blubox Group.4. Click the Delete button.The group and Blubox assignment will be deleted. The Blubox will now be available for a new assignment.UnenrollmentUnenrollment40
1. Cut the strap in the middle, leaving an equal amount on both sides.2. Insert the flathead screwdriver underneath one bridge clip and pry it from the wing.3. Repeat for the other bridge clip.4. Pull the strap out of the tag.5. Inspect all parts for signs of tampering.6. Clean the lens and surrounding area of any dirt build up.7. If the enrollee has completed the program, no signs of tampering exist, and the unit is not needed for evidence, place the device back into inventory.8. If you had to replace the strap or device, repeat all preparation and enrollment steps required for a new enrollee (charge, GPS, install, assign, verify GPS).9. If you sense a problem with the device, send it back to STOP.UnenrollmentUnenrollmentRemove the Blu+ from the EnrolleeThe following steps are to be completed after the unassignment.41

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