Rosslare SP-03V2G Professional Wireless Elderly Assist combined with alarm system User Manual SP 03V2 Installation Manual

Rosslare Enterprises Ltd Professional Wireless Elderly Assist combined with alarm system SP 03V2 Installation Manual

Contents

inst guide

SP – 03V2 Elderly Care Telephone - Wireless Emergency System Installation Manual June 2011
Table of Contents SP-03V2 Installation Manual Page ii Table of Contents 1 INTRODUCTION ........................................................................ 6 1.1 General ........................................................................................... 6 1.2 Special Features ............................................................................. 6 2 SP-03V2 OVERVIEW ................................................................... 7 2.1 The Panel ........................................................................................ 7 2.2 The Keypad..................................................................................... 8 2.2.1 General ............................................................................... 8 2.2.2 Quick Dial Numbers ............................................................. 9 2.3 Sound Indicators ........................................................................... 10 2.4 LED Indicators ............................................................................... 10 3 SPECIFICATIONS ..................................................................... 11 4 INSTALLATION ......................................................................... 13 4.1 Unpacking the Equipment ............................................................ 13 4.2 Getting to Know the SP-03V2 ........................................................ 13 4.3 Planning the Installation ................................................................ 13 4.4 Installing the Backup Battery ......................................................... 13 4.5 Connecting the Power, Telephone Line and Ethernet.................. 15 5 PROGRAMMING ..................................................................... 16 5.1 Overview ....................................................................................... 16 5.2 Installer Menu ................................................................................ 16 5.2.1 Change Code................................................................... 17 5.2.2 Zone Options ..................................................................... 17 5.2.3 Enrolling Wireless Devices and Remote Controls............... 18 5.2.4 Security .............................................................................. 19 5.2.5 Communications .............................................................. 29 5.2.6 Messages .......................................................................... 36 5.2.7 Maintenance..................................................................... 38 5.2.8 System Language Settings ................................................ 41 5.3 Master Menu ................................................................................. 42 5.3.1 Edit Master Code............................................................... 42 5.3.2 Defining User Codes .......................................................... 43 5.3.3 Setting Date and Time ....................................................... 43
Table of Contents SP-03V2 Installation Manual Page iii 5.3.4 Setting Private Telephone Numbers .................................. 44 5.3.5 Quick Dial Phone ............................................................... 44 5.3.6 Forced Hang up ................................................................ 45 5.3.7 Logs ................................................................................... 45 5.3.8 Setting Zone Bypass ........................................................... 46 5.4 Reminder Mode ........................................................................... 47 6 REMOTE AND LOCAL PC PROGRAMMING ................................ 49 7 READING THE EVENT LOG ........................................................ 50 Appendix A. DEFAULT ZONE DESCRIPTIONS ................................. 51 Appendix B. CUSTOM ZONE DESCRIPTIONS ................................. 52 Appendix C. DETECTOR DEPLOYMENT PLAN ................................ 53 Appendix D. ACCESSORIES ........................................................ 54 D.1. Remote Control ............................................................................ 54 D.2. Repeaters ..................................................................................... 54 D.3. Sirens ............................................................................................. 55 D.4. Keypads ........................................................................................ 55 Appendix E. REPORTING CODES ................................................ 56 E.1. Key/Arm-Disarm Events ................................................................. 56 E.2. Trouble Events ............................................................................... 56 E.3. Test and Miscellaneous Events ..................................................... 57 E.4. Emergency Events ........................................................................ 57 E.5. Zone Events .................................................................................. 58 Appendix F. DECLARATION Of CONFORMITY .............................. 59 Appendix G. LIMITED WARRANTY ................................................. 60 Appendix H. TECHNICAL SUPPORT .............................................. 62
Notice, Copyright and Disclaimer SP-03V2 Installation Manual Page iv Notice, Copyright and Disclaimer This manual’s sole purpose is to assist installers and / or users in the safe and efficient installation and usage of the system and / or product, and / or software described herein. BEFORE ATTEMPTING TO INSTALL AND / OR USE THE SYSTEM, THE INSTALLER AND THE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY REQUIREMENTS AND OPERATING PROCEDURES. v THE SYSTEM MUST NOT BE USED FOR PURPOSES OTHER THAN THOSE FOR WHICH IT WAS DESIGNED. v THE USE OF THE SOFTWARE ASSOCIATED WITH THE SYSTEM AND / OR PRODUCT, IF APPLICABLE, IS SUBJECT TO THE TERMS OF THE LICENSE PROVIDED AS PART OF THE PURCHASE DOCUMENTS. v REL, RSP INC. AND / OR THEIR RELATED COMPANIES AND / OR SUBSIDIARIES’ (HEREAFTER:"ROSSLARE") EXCLUSIVE WARRANTY AND LIABILITY IS LIMITED TO THE WARRANTY AND LIABILITY STATEMENT PROVIDED IN AN APPENDIX AT THE END OF THIS DOCUMENT. v THIS MANUAL DESCRIBES THE MAXIMUM CONFIGURATION OF THE SYSTEM WITH THE MAXIMUM NUMBER OF FUNCTIONS, INCLUDING FUTURE OPTIONS. THEREFORE, NOT ALL FUNCTIONS DESCRIBED IN THIS MANUAL MAY BE AVAILABLE IN THE SPECIFIC SYSTEM AND / OR PRODUCT CONFIGURATION YOU PURCHASED. v INCORRECT OPERATION OR INSTALLATION, OR FAILURE OF THE USER TO EFFECTIVELY MAINTAIN THE SYSTEM, RELIEVES THE MANUFACTURER (AND SELLER) FROM ALL OR ANY RESPONSIBILITY FOR CONSEQUENT NONCOMPLIANCE, DAMAGE, OR INJURY. v THE TEXT, IMAGES AND GRAPHICS CONTAINED IN THE MANUAL ARE FOR THE PURPOSE OF ILLUSTRATION AND REFERENCE ONLY. IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY AND ALL DAMAGES FROM BUSINESS INTERRUPTION, LOSS OF PROFITS OR REVENUE, COST OF CAPITAL OR LOSS OF USE OF ANY PROPERTY OR CAPITAL OR INJURY). v ALL GRAPHICS IN THIS MANUAL ARE FOR REFERENCE ONLY, SOME DEVIATION BETWEEN THE IMAGE(S) AND THE ACTUAL PRODUCT MAY OCCUR. v ALL WIRING DIAGRAMS ARE INTENDED FOR REFERENCE ONLY, THE PHOTOGRAPH OR GRAPHIC OF THE PCB(S) ARE INTENDED FOR CLEARER ILLUSTRATION AND UNDERSTANDING OF THE PRODUCT AND MAY DIFFER FROM THE ACTUAL PCB(S).
Notice, Copyright and Disclaimer SP-03V2 Installation Manual Page v COPYRIGHT ׃ 2011 by rosslare All rights reserved. This manual and the information contained herein are proprietary to Rosslare. Only Rosslare and its customers have the right to use the information. No part of this manual may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Rosslare. Rosslare owns patents and patent applications, trademarks, copyrights, or other intellectual property rights covering the subject matter in this manual. TEXTS, IMAGES, AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THIS DOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND OTHER LEGAL RIGHTS WORLDWIDE. THEIR USE, REPRODUCTION, AND TRANSMITTAL TO THIRD PARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY RESULT IN LEGAL PROCEEDINGS. The furnishing of this manual to any party does not give that party or any third party any license to these patents, trademarks, copyrights or other intellectual property rights, except as expressly provided in any written agreement of Rosslare. Rosslare reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.
INTRODUCTION SP-03V2 Installation Manual Page 6 1 INTRODUCTION 1.1 General The SP-03V2 Elderly Care Telephone by Rosslare Enterprises, Ltd. is the ideal wireless security system for home or small office providing intrusion protection. The SP-03V2 Elderly Care Telephone is also the wireless panel used to control, program and operate the security monitoring and IVR (Interactive Voice Response) messaging, with all of the regular features of a home telephone. The SP-03V2 Elderly Care Telephone uses the latest RF technology and enables the smooth and easy operation of a large number of security and communication options. The SP-03V2 panel is easy to install and set up via local programming and via a direct or modem connection to a PC, running the SP-03V2 PC Software. The Panel has two full split reporting features for communicating to central station for Contact ID + 2-Way Voice Enabled event reporting and vocal communications. 1.2 Special Features • Five Custom textual and recordable zone descriptions • Advanced testing and diagnostics options • Programmable remote-control buttons • 16 wireless zones • Programmable No Activity timer • Interactive Voice menus for private phones • Full Duplex 2-way voice with private phone reporting • USB port for local PC connection* • TCP/IP port for internet based reporting and programming with automatic detection and configuration of TCP/IP connection. • 8 programmable Pill reminders *available in next release
SP-03V2 OVERVIEW SP-03V2 Installation Manual Page 7 2 SP-03V2 OVERVIEW This section provides a description of the control panel and the keypad. In addition, it also describes the chimes emitted when the buttons on the keypad are pressed. 2.1 The Panel Figure 1: SP-03V2 Front View
SP-03V2 OVERVIEW SP-03V2 Installation Manual Page 8 2.2 The Keypad This chapter describes the keypad buttons and functions. 2.2.1 General Key Icon Action Emergency Initiates an emergency call Disarm / Cancel Disarms the system when armed (requires code) Cancels emergency calls and actions Arm (Away) / Redial Arms the system in Away mode (requires Code) Redials last called phone number in telephone mode Arm (Home) / Flash Arms the system in home mode (requires code) Alphanumeric keys 1-9 Numeric Entry (keys 1-9) Initiate/edit a number to dial or quick dial Add an alphanumeric character (keys 2-9) 0 Key Numeric entry initiating/editing a number to dial or quick dial. Trouble Display
SP-03V2 OVERVIEW SP-03V2 Installation Manual Page 9 Key Icon Action # Key Clears Access Code Clears last entered digit in Phone Number / Numeric Value during editing Dials '#' during Manual Call Þ Key Enters a comma ',' as a Dialing Delay in Phone Number (during editing) Dials '*' during Manual Call Menu / Up Access the various Menus. Up – In the menus Quick Dial / Down Enter Quick Dial mode Down – In the menus Speaker Activates / Deactivates speaker, Line On / Off Volume Increase/decrease call/system volume Yes/No (same as Enter/Cancel) 2.2.2 Quick Dial Numbers The SP-03V2 unit allows storage of 10 memorized telephone numbers with an alphanumeric name of up to 16 characters. Entering, modifying or deleting quick-dial numbers is allowed under Master code access. The Quick Dial button must be pressed to activate this option.
SP-03V2 OVERVIEW SP-03V2 Installation Manual Page 10 Quick Dial Number Behavior 0 to 9 Indicates the quick-dial number to call. UP or DOWN Initiates a menu for displaying and selecting the required number. 2.3 Sound Indicators Following are the sounds emitted by the system and push buttons: Sound Sounded when Single beep A key is pressed Long beep An attempt is made to enter an invalid or unacceptable entry Four short beeps a minute If enabled, on trouble condition. Short beep every second An exit/entry delay is activated. Beep sounded every 0.5 seconds during last 10 seconds of delay. Chime Activated (if enabled). Three programmable chime types available 2.4 LED Indicators This section describes the status and communication LED indicators. LED Behavior Status LED Red on when the system is armed and blinking while the system is arming. Communication LED Green ON when the phone line, Modem or TCP/IP Channel are active.
SPECIFICATIONS SP-03V2 Installation Manual Page 11 3 SPECIFICATIONS RF Data RF Unit Type Integrated RF transceiver (two-way) shielded super heterodyne, fixed frequency Antenna Type Printed PCB type antenna Operating Frequencies 433.92 MHz G series 868.35 MHz H series Receiver Sensitivity Up to -68 dBm Transmitter Power Up to +10 dBm, less based on country requirements Range (open field) Up to 250 m in open space for detectors, and 110 m for hand-held remote controls RF Device ID Coding Three-bytes non-replicated per sensor type, or multiples of 16 million possible codes, make it almost impossible to have two like coded transmitters The SP-03V2 system has optimum range if installed according to the manufacturer’s recommendations, however it may be affected by radio noise from nearby high-power sources, or signal interference (blocking) by large metal surfaces or multiple concrete walls. Environmental Data Operating Temperature 0º – 60º C (32º F - 140º F) Storage Temperature -25 º – 70º C (-13º F - 158º F) Relative Humidity 85% at 30º C Non condensing Dimensions L x W x D 220 x 140 x 48 mm 8.7 x 5.5 x 1.9 inch Weight 595 gr. (1.3 lbs.)
SPECIFICATIONS SP-03V2 Installation Manual Page 12 Electrical Data Display 2 Lines of 16 characters, backlit LCD Local siren 87 dbA External Power Supply 13.8 V DC; 800mA Current Consumption Standby - 120 mA Maximum - 500 mA Internal Backup Battery 800 mAh for 6 hours standby, 2 hours full alarm Communication RF Jamming Detection UL / EN selectable Programmable No-Activity Timer 1-30 minutes, per zone Two CRM Numbers and Accounts Primary only, Secondary only, Alternate, Both or Disable Modes Reporting Protocols Contact ID + Contact ID over IP Three Private Telephone Numbers Voice reporting and two-way voice communications USB V2.0 Local PC programming connection * Ethernet RJ-45 Port Remote PC programming and monitoring on LAN or WAN connections Telephone Line-In and Line-Out featuring line seizure in case of phone use during alarm *available in next release
INSTALLATION SP-03V2 Installation Manual Page 13 4 INSTALLATION 4.1 Unpacking the Equipment The contents of your package are listed below. First, make sure that all the items in the kit have been included. If you find that any item is missing, contact your dealer immediately. SP-03V2 Elderly Phone package content • One SP-03V2 Elderly Care Telephone - Wireless Emergency System • One Handset • One Handset cord • One AC-DC power adapter • One Telephone cord. • One Rechargeable lead-acid battery 4.2 Getting to Know the SP-03V2 The SP-03V2 resembles an intelligent telephone set with a speakerphone and a handset; however, it has several additional keys, which are used for programming the system as detailed in the SP-03V2 OVERVIEW, on page 7. 4.3 Planning the Installation The tables located in Appendix A. through Appendix D. on page 51, to 54 can assist you to plan and register the location of each detector. Mark the transmitters and detectors in the supplied tables accordingly. 4.4 Installing the Backup Battery The battery is installed by opening the battery door located on the bottom of the SP-03V2. Turn the SP-03V2 over to see the battery door. To install the Backup Battery: 1. Remove the screw that secures the battery door; use a small Phillips head screwdriver and turn the screw counterclockwise. Need new drawing, since the keypad has been updated.
INSTALLATION SP-03V2 Installation Manual Page 14 Figure 2: Rear of SP-03V2 Showing Battery Door 2. Carefully insert a flat screwdriver in the slot under the screw-hole tab, and twist to lift the tab off the main housing. Alternatively, you may use your finger to pull off the battery lid. Note: Be particularly careful not to lose the screw, or damage the battery door unit. Do not try to remove the battery door from the catches without removing the screw, and do not over tighten the screw 3. Inside the battery compartment, you will see a battery connector on the PSB. Figure 3: Battery Compartment Interior
INSTALLATION SP-03V2 Installation Manual Page 15 4. Connect the rechargeable battery by connecting the wire block as shown in Figure 3, on page 14. Once connected, slide the battery into the compartment and replace the lid, and the screw. 4.5 Connecting the Power, Telephone Line and Ethernet The SP-03V2 utilizes a standard AC/DC adapter and uses the standard RJ-11 phone wire. To Connect the Phone Line and Ethernet: 1. Plug one end of the RJ-11 telephone cable to the Line-In phone jack of the SP-03V2. 2. Plug the other end to the wall phone jack. 3. Connect the SP-03V2’s Line-Out phone jack to the rest of the house. 4. Plug the RJ-45 Ethernet cable to the Ethernet jack of the SP-03V2. 5. Plug the other end to the Ethernet socket in the wall or to the local Ethernet connection. To Connect the Power: 1. Connect AC adapter jack into the socket (marked “13.8V DC”) ensure that the (rounded) rectangular protrusion is horizontal. 2. Twist the jack clockwise by 90 degrees to lock in place. 3. Verify that the input marked on the AC to DC converter corresponds to your mains voltage. 4. Plug the converter into an electric outlet. 5. Verify that the SP-03V2’s display is on. 6. The system will automatically detect and configure the Ethernet connection. If the connection is established an arrow will appear in the top right corner, if the Ethernet cable is disconnected, no indication will appear. If the Ethernet cable is connected but the system could not initialize the TCP/IP configuration, an X will appear. 7. Lift the handset and verify the presence of a dial tone.
PROGRAMMING SP-03V2 Installation Manual Page 16 5 PROGRAMMING 5.1 Overview SP-03V2 must be programmed after installation. You can use the backup battery or the AC power supply as operating power while programming. SP-03V2 is provided with two default codes: • Default installer code: 8888 – Enables you to program SP-03V2 • Default Master code: 1234 – Enables you to change the master code and modify the User and Master options We recommend that you change the master and installer codes after using them for the first time. 5.2 Installer Menu The Installer’s menu enables access to the following group of options: • Change (installer) code • Zones • Enrolling • Security • Communications • Messages • Maintenance • Select Language To Enter the Installer Menu: 1. Press Menu until the screen displays Installer Menu. 2. Press Enter. 3. Enter the installer code; the default code is 8888. 4. Once in the INSTALLER MENU use the Up and Down buttons to scroll the sub menus. Press Enter to access the desired sub menu as detailed below.
PROGRAMMING SP-03V2 Installation Manual Page 17 5.2.1 Change Code This option enables you to change the installer code with which you enter the system. The default code is 8888. To change the Installer Code: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the CHANGE CODE submenu. Press the Enter button to access the submenu 3. Type a new four-digit installer code and press Enter to save your new code. 5.2.2 Zone Options This menu allows you to define each of the 16 available zones. You can define the zone type, description, activity type and it’s audible chime indication. To specify Zone Behavior and Options: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down button to locate the ZONES submenu. Press the Enter button to access the submenu. 3. Select the required zone by either browsing all 16 using the Up and Down buttons and confirm with Enter or by entering the zone number, using the numeric keypad. 4. Once in the desired zone, use the Up and Down buttons to browse the options, press Enter to access the desired sub menu in order to define several characteristics as follows: • Zone Type; select one of the following: o Interior o Perimeter o Delay o Fire o 24 Hour Silent o 24 Hour Audible o Chime • Description; select one of the fixed descriptions or one of the five (5) editable custom descriptions. • Chime; select one of three chimes, or chime off. By default, zone is CHIME OFF. • No Activity; select ENABLE or DISABLE, By default the option is DISABLE
PROGRAMMING SP-03V2 Installation Manual Page 18 5.2.3 Enrolling Wireless Devices and Remote Controls You can enroll up to sixteen (16) detectors, eight (8) remote controls, four (4) remote sirens, four (4) keypads, and four (4) repeaters. The enrollment process can also be done via the software, refer to the software manual for further details. Before enrolling wireless devices, the installer should determine whether the working frequency of the wireless devices is H (868 MHz) or G (433 MHz). The installer should also be sure that all of these wireless devices contain the appropriate batteries. To Enroll a Wireless Device or Remote Control: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the ENROLLING submenu. Press the Enter button to access the submenu. 3. Select a group of wireless devices: DETECTORS, REMOTE CONTROLS, R. SIRENS, KEYPADS, or REPEATERS. 4. Choose the device number to enroll within the selected device group. 5. If a device exists, the system will display the following message: Enter to Delete. To replace the device with a new device, press Enter to delete, and continue with Step 4, above. 6. If a device does not exist, the system will display the following message: Waiting for Signal. The system will wait for an event to be sent from a wireless device (e.g., Tamper, Alarm). 7. If the system receives an event from any wireless device, the system will provide an audible acknowledgement of receipt, and will display the following message: Enter to Store. 8. After you press Enter, the system will be ready to enroll the next wireless device.
PROGRAMMING SP-03V2 Installation Manual Page 19 5.2.4 Security The following is a list of the various security features of the system: • Exit Delay • Entry Delay • Auto Arming Schedule (for every day of the week) • Siren Time • Siren Mode • Enable Local Siren • Supervision Time • Enable Jamming • No Activity Time • Enable Trouble Beeps • Bypass Option • Enable Forced Arm • Quick Arm • Instant Arm • Emergency Alarm Mode • Duress Code • Alarm Cancel • Alarm Abort Time • Hide Display • Key Beeps Exit Delay An exit delay enables the user to arm the system, and exit the site through a specified door, after arming the system, without setting off an alarm. Slow-rate warning beeps sound when the system is armed, the beeping rate increases during the last ten seconds of the delay. The exit delay is set at 30 seconds by default. To Specify the Exit Delay: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select Exit Delay. 4. Using the numeric keypad, specify the length of time for the exit delay between 1 and 99 seconds and press Enter to save your selection. Note: Use the # key to delete a digit entered by mistake.
PROGRAMMING SP-03V2 Installation Manual Page 20 Entry Delay An entry delay enables the user to enter the site through a specified door without setting off an alarm. The entry delay is set at 30 seconds by default. After entry, the user must disarm the system before the entry delay expires. Slow-rate warning beeps sound upon detection of the specified zone/s, the beeping rate increases during the last ten seconds of the delay. To Specify the Entry Delay: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENTRY DELAY. 4. Using the numeric keypad, specify the length of time for the entry delay between 1 and 99 seconds and press Enter to save your selection. Note: Use the # key to delete a digit entered by mistake. Auto Arming Auto Arming allows scheduled arming and disarming of the system for all weekdays at different hours. To Activate Auto Arm: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select AUTO ARMING. 4. Use the Up and Down buttons to select the day of the week and press Enter to confirm.
PROGRAMMING SP-03V2 Installation Manual Page 21 5. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • Disabled • Arm Home • Arm Away 6. Enter a time (24 hour time convention) to arm the system using the numeric keys and press Enter to confirm the time. 7. Specify the length of time for the alarm between 0 and 9000 minutes and press Enter to save your selection. Note: Use the # key to delete a digit entered by mistake. Siren Time Specifies the amount of time the siren will sound when an alarm has been set off. The siren time is set to three minutes by default. This relates to all siren types, wired, wireless and local. To Specify the Siren Time: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select SIREN TIME. 4. Using the numeric keypad, specify the siren time length between 00 and 99 minutes (00 disables the siren) and press Enter to save your selection. Siren Mode You can specify whether you want the siren to be activated on Away only or both Away and Home alarms, the siren mode is set at Away + Home by default. This relates to both wireless and local siren types.
PROGRAMMING SP-03V2 Installation Manual Page 22 To Specify the Siren Mode: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select AUTO ARMING. 4. Use the Up and Down buttons to select either AWAY or AWAY + HOME and press Enter to confirm. Local Siren Specifies whether an activated alarm causes an internal siren (emitted from the system’s speaker) to sound or remain silent. The local siren is enabled by default. To Set Up a Local Siren: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select LOCAL SIREN. 4. Use the Up and Down buttons to select either ENABLED or DISABLED and press Enter to confirm. Supervision Time Specifies the time limit during which the system receives supervision reports from specified wireless devices. If a device does not report-in at least once within the specified time limit, the system initiates an inactivity alert. Default is set to one hour. To Specify the Supervision Time: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select SUPERVISION TIME.
PROGRAMMING SP-03V2 Installation Manual Page 23 4. Use the Up and Down buttons to select one of the time limit options, 1, 2, 4, 6, 8, 16, 24 or 48 hours, during which the system receives reports. Press Enter to confirm. Enable Jamming Specifies whether the system detects and reports jamming – interferences on the radio channel used by the system. The jamming detection is disabled by default. To Specify Jamming Detection: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select JAMMING. 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • Disabled: to disable jamming detection • EN enabled: to enable European standard jamming detection • UL enabled: to enable US standard jamming detection No Activity Time Specifies the time limit in which the system should receive a signal from a sensor used to monitor the activity of sick, elderly or disabled people. If no device detects and reports movement at least once within the specified time limit, a “not active alert” sounds. This option is disabled by default. To Set the No Activity Time: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select NO ACTIVITY TIME.
PROGRAMMING SP-03V2 Installation Manual Page 24 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • 1, 2, 5, 10, 15, or 30 minutes • Disable the timer Note: Required zones should be set to ‘Enabled’ for this security feature to work Enable Trouble Beeps Determine whether the system will emit a series of four short beeps once a minute for the following “trouble” events: Low battery (SP-03V2 unit and detectors), Supervision loss (detectors), Power failure (SP-03V2 unit), Communication failure (SP-03V2 unit), Tamper (SP-03V2 unit and zones), and RF jamming The default is set to Disabled. To Enable Trouble Beeps: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE TROUBLE BEEPS. 4. Use the Up and Down buttons to choose DAY, DAY & NIGHT or DISABLED and press Enter to confirm. Bypass Option Enables or disables zone bypassing of individual zones, to be later mapped and defined in the master menu. To Set Bypass options: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select BYPASS OPTION. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm.
PROGRAMMING SP-03V2 Installation Manual Page 25 Enable Forced Arm Forced Arm allows you to arm the system even if the system is not ready, under the condition that all open zones will be closed by the end of the Exit delay. If the zone/s is open when the exit delay expires, an alarm is generated To Enable Forced Arming: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE FORCED ARM. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. Quick Arm Enables the user to arm the system without entering a code; Quick Arm is set to disable by default. To Enable/Disable Quick Arming Without a Code: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE QUICK ARM. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. Instant Arm Enables the user to instantly arm the system by bypassing the Exit Delay; Instant Arm is set to disable by default. To enable/disable the Instant Arm option: 1. Access the Installer menu as explained on page 16.
PROGRAMMING SP-03V2 Installation Manual Page 26 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE INSTANT ARM. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. Emergency Alarm Mode The emergency alarm mode allows the user to generate an emergency alarm (audible or silent) by pressing the local emergency button or the remote panic button. To Set the Emergency Alarm Mode: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select EMERGENCY ALARM. 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • Audible: to set an audible panic alarm that transmits a message to the CMS or private telephone set. • Silent: to set a silent panic alarm that transmits a message to the CMS or private telephone set, but without a siren. • Disabled: to disable the panic alarm button all together. Duress Code The system allows you to define a duress code, which a user can enter when forced to disarm the system under duress. By default, the duress code option is disabled, and there is no duress code set. Note: The duress code should NOT be identical to any other existing code. To Change the Duress Code: 1. Access the Installer menu as explained on page 16.
PROGRAMMING SP-03V2 Installation Manual Page 27 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select DURESS CODE. 4. Type a new four-digit duress code using the numeric keypad and press Enter to save your new code. To Disable the Duress Code: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select DURESS CODE. 4. Press the pound key (#), the code will disappear, and the duress code option will be disabled, press Enter to save. Alarm Cancel Specifies the amount of time during which if the user disarms the alarm, the system sends a “Cancel Alarm” message to the central station. By default, The ALARM CANCEL is set to 00 minutes (disabled). To set the Alarm Cancel: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ALARM CANCEL. 4. Using the numeric keypad, set the alarm cancel time between 01 – 99 minutes, or set it to 00 to disable the option. Alarm Abort Time The system will sound a warning, but the central station will not receive notification of the alarm if the user disarms the system within the specified alarm abort time. This function applies to interior and/or perimeter zones only. The default is set to 00 minutes (disabled).
PROGRAMMING SP-03V2 Installation Manual Page 28 To Set the Alarm Abort Time: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ALARM ABORT TIME. 4. Using the numeric keypad, set the alarm abort time between 01 – 99 seconds, or set it to 00 to disable the option. Hide Display Enables you to specify that when armed, the system will not display the system statuses or other prompts; by default, HIDE DISPLAY is off. To Hide / Display the System Status: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select HIDE DISPLAY. 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • Off to display status and prompts. • On to hide status and prompts. Key Beeps Choose to turn Key beeps on to hear a beep on each key press; by default, the Key beeps is off. To Set the Key Beeps: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select KEY BEEPS.
PROGRAMMING SP-03V2 Installation Manual Page 29 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • On to turn the key beeps on • Off to turn the key beeps off 5.2.5 Communications The communications parameters include: • System Telephone (SP-03V2’s own number) • Private Report Settings (including two-way voice activation flag) • Central Monitoring Station (CMS) Report Settings • LAN parameters • Line Test Period & Time • Power (AC) Fail Report Delay • Enable Fax Defeat • Number of Rings System Telephone This menu allows you to specify the telephone number used for the ring back option when calling the system telephone. To Set Up the System Telephone: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select SYSTEM TELEPHONE. 4. Using the numeric keypad, enter the telephone number and press Enter to confirm. Press the pound key (#) to delete the last entered digit. Note: When setting up the system telephone, use a comma (,) to indicate a delay when dialing a number.
PROGRAMMING SP-03V2 Installation Manual Page 30 Private Report Settings This menu enables you to set the private telephone report options as detailed below. To Define the Private Report Settings: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select PRIVATE REPORT SETTINGS. 4. Use the Up and Down buttons to select from the following options and press Enter to confirm: • Set Numbers, specifies the telephone numbers of the subscribers to which the system reports. You can enter up to three numbers. o Use the Up and Down buttons to choose between number 1, 2 or 3 and press Enter. o Using the numeric keypad, enter the telephone number and press Enter to confirm. Press the pound key (#) to delete the last entered digit. The asterisk key (*) inserts a comma. Note: When setting up the system telephone, use a comma (,) to indicate a delay when dialing a number. • Report Options specifies the event groups that are included in a report. Use the Up and Down buttons to Enable or Disable a group, as required and press Enter to confirm: o Alarms (enabled by default) o Troubles (enabled by default) o Alerts o Bypass o Arm/disarm o Restore
PROGRAMMING SP-03V2 Installation Manual Page 31 • Dialing Attempts specifies the number of times the system attempts to dial a private number before dialing the next specified private number. Use the Up and Down buttons to specify between 1, 2, 3, 4, 5 or 6 dialing attempts press Enter to save. The default is 3 attempts. • 2-Way voice enable or disable the option for two-way voice user reporting CMS Report Setup The installer can specify the various dialing options and number of contact attempts to the CMS, when the system cannot send the message to the CMS for any reason, it will reattempt to send the report for the number of times specified by the installer. This menu enables you to set up the Central Monitoring Station (CMS) report options: To Set Up CMS Report Options: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select CS REPORT SETUP. 4. Follow these steps: • CS Report method specifies the reporting method. Use the Up and Down buttons to select one of the following and press Enter to confirm: o Primary Only o Alternate o Secondary o Both o Disable(default) • CS Primary specifies the primary telephone number, account code and IP configuration of the first central station to which the system reports in case of an event. Follow these steps:
PROGRAMMING SP-03V2 Installation Manual Page 32 o Phone Number, Using the numeric keypad, enter the CS telephone number, press Enter to save. Press the pound key (#) to delete the last entered digit. Note: For PABX use the digit followed by "*" and then the full number o Receiver IP Address – Enter the call center’s IP address. The IP value is a string of four sets of 3 digits separated by a period. The acceptable value is between 0-255. The system automatically ads the period between strings, but the number must be complete. E.g. 001.010.100.100 o Primary Receiver Port Number – Enter the call center’s Port Number, the value of the port number is either 5 or 6 digits long. o Primary Account Code, Using the alphanumeric keypad, enter your CS identification code and press Enter. Note: The identification code can be 4 (ADEMCO Contact ID), up to 6 digit long and can contain numeric values 0-9 and alphabetic values A, B, C, D, E and F. (for ADEMCO Contact ID value A is disabled) Press the alphanumeric buttons (keys 2-9) repeatedly to scroll between the numeric and alphabet values. o Report Options specifies the event groups which are included in a report. Use the Up and Down buttons to Enable or Disable a group, as required and press Enter to confirm: § Alarms (enabled by default) § Troubles (enabled by default) § Alerts § Bypass § Arm/Disarm § Restore • CS Secondary specifies the secondary telephone number, account code and IP configuration. The events reported are
PROGRAMMING SP-03V2 Installation Manual Page 33 the events specified during setup. Follow the instructions in CS Primary to set the secondary account. • CS Primary Protocol, specifies the reporting protocol used by the system to report events to the primary central station. Currently either Contact ID (over Phone Line), or Contact ID IP (over Ethernet) are available. • CS Secondary Protocol, specifies the reporting protocol used by the system to report events to the secondary central station. Currently either Contact ID (over Phone Line),or Contact ID IP (over Ethernet) are available. • Dialing Attempts specifies the number of times the system attempt to dial the primary stations number before attempting to dial the secondary number. Use the Up and Down buttons to specify between 1, 2, 3, 4, 5 or 6 dialing attempts press Enter to save. The default is 3 attempts. • 2-Way voice allows the CS to open a two-way voice communication with the panel in case of trouble event for a predetermined time period. o CS 2-way voice – Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. o 2WV Timeout – Use the Up and Down buttons to select the timeout period between 30 Sec, 1 Min, 2 Min, 3 Min, or 4 Min and press Enter to save. Note: Changing TCP/IP values resets the system. LAN Parameters There are two communication types enabled for connecting the AR-P103 Software application to the SP-03V2 Elderly Care Telephone panels. The optional communication types are via modem or TCP. The TCP/IP is detected and configured automatically, for manual configuration of the TCP/IP connection use the LAN parameters menu. To manually configure the LAN parameters: 1. Access the Installer menu as explained on page 16.
PROGRAMMING SP-03V2 Installation Manual Page 34 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select LAN PARAMETERS. 4. Follow these steps: • DHCP – Determine whether to use automatic or manual IP address. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. • Subnet IP – Using the keypad enter the subnet IP address and press Enter to confirm. • Gateway IP – Using the keypad enter the gateway IP address and press Enter to confirm. • Local IP – Using the keypad enter the local IP address and press Enter to confirm. • Local port – Using the keypad enter the local port desired and press Enter to confirm. Local port range is between 1 and 65535. Line Test Enables you to specify the time when the telephone line and CS reporting is tested and reported to the central station, as well as the number of days between each test (CS periodical reporting). To set up line test: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select LINE TEST. 4. Use the Up and Down buttons to select between the two options, and press Enter to confirm: • Repeats, specifies the number of days between tests. Using the numeric keypad, choose 1 to 30 days press Enter to save; default is 7 Days. • Test Time Using the numeric keypad, specifies the time of day (24-hour day convention) to perform the test by typing the four digits of the desired hour, press Enter to save. The test time is set at 12:00 by default.
PROGRAMMING SP-03V2 Installation Manual Page 35 AC Fail Report This option allows you to specify a delay time, before reporting the power failure to the CS, in which time power may be restored. The time is set to 0 (disabled) by default. To set up AC fail report: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select AC FAIL REPORT. 4. Using the numeric keypad, set the time between 1 – 240 minutes, or set it to 0 to disable the option, press Enter to save. Fax Defeat When calling the system, fax and answering machines may need to be overridden. This menu specifies whether to enable or disable this override. By default, this option is disabled. To set up Fax Defeat: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select FAX DEFEAT. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm Number of Rings Specify the number of rings before the system answers the line. By default, this option is set to 8 rings. To specify the number of rings: 1. Access the Installer menu as explained on page 16.
PROGRAMMING SP-03V2 Installation Manual Page 36 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select NUMBER OF RINGS. 4. Using the numeric keypad, set the number of rings to between 1 and 15, and press Enter to confirm. 5.2.6 Messages The messages submenu deals with customizing the systems voice description, text and voice zone descriptions, and message mute options. When you enter a Custom Zone Message, it is substituted for one of the pre-defined messages. When you choose to restore the system to the factory defaults, the pre-defined messages are restored. Voice Mute This option allows you to enable or disable the option to mute all the voice messages and beeps (except for trouble beeps). By default, this option is Disabled. To set up Voice mute: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MESSAGES submenu. Press the Enter button to access the submenu. 3. Select VOICE MUTE. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm House Name Enables you to record and listen to the House Name of the system. To record a House Name message: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MESSAGES submenu. Press the Enter button to access the submenu. 3. Select HOUSE NAME.
PROGRAMMING SP-03V2 Installation Manual Page 37 4. Use the Up and Down buttons to choose between ENTER TO RECORD and ENTER TO LISTEN. 5. Press Enter to start and stop recording. 6. Press Enter to start and stop playback after recording. Custom Zones Enables you to record and listen to five voice and text custom zones descriptions and to toggle between them. On each zone, the user can simply edit the text by typing the keypad buttons, the text is limited to 16 characters. To record a Custom Zone message: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MESSAGES submenu. Press the Enter button to access the submenu. 3. Select CUSTOM ZONES. 4. Use the Up and Down buttons to select custom zone #1 to #5. 5. Use the Up and Down buttons to choose between ENTER ZONE NAME, ENTER TO RECORD and ENTER TO LISTEN. • Enter Zone Name – Use the alphanumeric keypad to type the custom name, and press Enter to confirm. Repeat for each zone. Note: Press the alphanumeric keys repeatedly to scroll between the numeric and alphabet values. • Enter To Record – Press Enter to start and stop recording, wait for a voice prompt and the LCD screen to show READY. Once a zone is recorded the system will automatically move to the next zone. • Enter To Listen – Press Enter to start and stop playback after recording. Note: Reset to factory settings does not delete these recordings.
PROGRAMMING SP-03V2 Installation Manual Page 38 5.2.7 Maintenance The maintenance submenu allows you to restore the unit to factory default settings. It also includes various system tests including: RF Test, Test LED Indicators, and a test for All Sirens. Also in the maintenance submenu are the product version display and the regional telephone settings. Factory Defaults This option allows you to restore the default factory settings for the system. To restore factory default: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select FACTORY DEFAULT. 4. Press the Enter button to confirm. LAN Defaults This option allows you to restore the LAN default settings for the system. To restore LAN default setings: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select LAN DEFAULT. 4. Press the Enter button to confirm. RF Test The RF test checks the signal strength of all the wireless devices enrolled to the system. If a weak signal is detected, a repeater may be used to improve the link quality. Otherwise, the battery should be replaced.
PROGRAMMING SP-03V2 Installation Manual Page 39 If an attempt is made to test a device from a different group of RF devices, or to test a device that the system does not recognize, the system beeps with a “negative beep.” After a few seconds of silence, the system clears any previous test results before it runs another RF test. To perform the test: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select RF TEST. 4. Use the Up and Down buttons to select the test you wish to perform, press the Enter button to access the test. The available tests are: • Test Detectors • Test Remote Controls • Test Remote Siren • Test Keypads • Test Repeaters 5. Activate the RF unit to send a signal to the unit. The results can be Strong, Normal, or Low. 6. To exit the RF test mode you must press the Cancel button twice. Test (LED) Indicators The indicator test checks the functioning of the two indicator LEDs (Power Status and Communication). To test the indicators: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select TEST INDICATORS. 4. Press the Enter button to confirm. The LEDs will blink three (3) times.
PROGRAMMING SP-03V2 Installation Manual Page 40 Siren Test The available sirens are activated in order to test them. To test the sirens: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select TEST SIRENS. 4. Use the Up and Down buttons to select a siren from one of the following sirens: • Local Siren • R. Siren (remote) o Siren #01 o Siren #02 o Siren #03 o Siren #04 5. Press Enter to activate the sounder. 6. Press ESC to stop the siren. Product Version This menu allows you to display the system’s firmware version number; this option is normally used if you are contacting support for assistance. To View the Firmware Version: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select PRODUCT VERSION. 4. Press ESC to exit. Clear History Log Deletes all the events within the history log file.
PROGRAMMING SP-03V2 Installation Manual Page 41 To clear the history log: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select the CLEAR HIST. LOG submenu. 4. Press the Enter button to confirm. Select Region Select the region in which the time is set for the system. By default, this option is set to Other. To select the region: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select the SELECT REGION submenu. 4. Use the Up and Down buttons to select the region from the list of available regions and press Enter to confirm. 5.2.8 System Language Settings You can select the system language, which affects both the menu display and voice announcements. To Set the System Language: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SELECT LANGUAGE submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the desired language and press Enter to confirm. Note: The system currently only supports English, Portuguese and Spanish.
PROGRAMMING SP-03V2 Installation Manual Page 42 5.3 Master Menu The master menu enables basic user settings: • Edit Master Code • User Code setup • Set Date & Time • Private numbers • Quick Dial phone numbers • Forced Hang-up settings • Logs • Bypass options To enter the master menu: 1. Press Menu until the screen displays Master Menu. 2. Press Enter. 3. Enter the master code; the default code is 1234. 4. Once in the MASTER MENU use the Up and Down buttons to scroll the submenus. Press Enter to access the desired submenu as detailed below. 5.3.1 Edit Master Code This option enables you to change the master code with which you enter the system. The default code is 1234. To change the Master Code: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the EDIT MASTER CODE submenu. Press the Enter button to access the submenu 3. Type a new four-digit installer code and press Enter to save your new code.
PROGRAMMING SP-03V2 Installation Manual Page 43 5.3.2 Defining User Codes The SP-03V2 can hold up to 16 different users. To Define a User Code: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the USER CODES submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the user number (from 01-16) you wish to define. 4. Using the numeric keypad, type a 4-digit code and press Enter to save. Press the pound key (#) to delete the last entered digit. 5.3.3 Setting Date and Time Use the menu to set the system’s date and time. To Set the Date & Time: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the SET DATE & TIME submenu. Press the Enter button to access the submenu. 3. Using the Menu button, select Date and Time, and press Enter. 4. The following options appear: • Enter Time – Enter the time, using the alphanumeric keypad, and press Enter. • Day of the Week – Use the Up and Down buttons to scroll a day at a time. • Enter Date – Enter the date, using the alphanumeric keypad, and press Enter to confirm. • Date and Time Format – Use the Up and Down buttons to choose the DATE FORMAT and the TIME FORMAT: o DATE FORMAT – Use the Up and Down buttons to specify the format in which the date is displayed (DD-MM-YY or MM-DD-YY), and press Enter to confirm your selection. o TIME FORMAT – Use the Up and Down buttons to toggle between 24-hour format and AM/PM format and press Enter to confirm your selection.
PROGRAMMING SP-03V2 Installation Manual Page 44 5.3.4 Setting Private Telephone Numbers You can set up to three private telephone numbers for the system to call when an event occurs. To Set a Private Telephone Number: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the PRIVATE NUMBERS submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the private phone number (1, 2 or 3) you wish to define. 4. Using the numeric keypad, enter the telephone number and press Enter to confirm. Press the pound key (#) to delete the last entered digit. The asterisk key (*) inserts a comma. Note: When setting up the system telephone, use a comma (,) to indicate a delay when dialing a number. 5.3.5 Quick Dial Phone You can set ten quick dial telephone numbers (between 00 and 09), and enter both a name and telephone number associated with it to quick dial from the Main screen. To Set a Quick Dial Telephone Number: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the Q-DIAL PHONES submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the quick dial number (#00-#09) you wish to define and press the Enter button. 4. Use the Up and Down buttons to select either CHANGE NAME or CHANGE NUMBER press Enter to confirm: • CHANGE NAME – Use the alphanumeric keypad to type the quick dial entry name and press Enter to confirm
PROGRAMMING SP-03V2 Installation Manual Page 45 Note: Press the alphanumeric keys repeatedly to scroll between the numeric and alphabet values. • Change Number – Use the numeric keypad to type the telephone number and press Enter to confirm. Press the pound key (#) to delete the last entered digit. The asterisk key(*) inserts a comma. Note: When setting up the system telephone, use a comma (,) to indicate a delay when dialing a number. 5.3.6 Forced Hang up You can force the phone to hang up, leaving the line free for emergency purposes. The system prioritize alarms and CMS / private report communication, when a report is being sent to the CMS or to a private contact, the system forces a hang up of any current call, and does not allow a call to be initiated. To Define the Forced Hang-Up Option: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the FORCED HANGUP submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select ENABLED or DISABLED, and press Enter to confirm. (The default is DISABLED.) 4. If you chose Enabled, use the numeric keypad to enter the time-out period (in minutes) for the forced hang up to take effect (The default is 20 minutes), and press Enter. 5.3.7 Logs You can view and clear event and history logs. To Access the Various Log Options: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the LOGS submenu. Press the Enter button to access the submenu.
PROGRAMMING SP-03V2 Installation Manual Page 46 3. Use the Up and Down buttons to select the desired log option and press Enter to confirm. • History Logs – opens the complete log which includes all events (alarms, trouble warnings, etc.). • Event Log – Opens only the alarm event log. 4. To exit the log, press the Cancel button. 5.3.8 Setting Zone Bypass You can define certain zones to be bypassed when arming the system to deal with various situations, such as when the sensor battery is low and sends an event, or when the system is armed while someone is still on premises. You must determine whether or not to activate the zone bypass. Note: This feature is available to only if the installer enables it from the installer menu. See Bypass Option, on page 24. To Define Bypass Zones: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the BYPASS OPTIONS submenu. Press the Enter button to access the submenu. 3. Set the bypass map – Use the Up and Down buttons to select SET BYPASS MAP. • Use the Up and Down buttons to select the desired zone (zones 01 through 16) and press Enter. • Use the Up and Down buttons to select BYPASS or UNBYPASS, and press Enter to confirm. 4. Clear the entire bypass map – Use the Up and Down buttons to select CLEAR BYPASS MAP – this returns all zones to default bypass setting. Press Enter to confirm deletion. 5. Set the bypass behavior – Use the Up and Down buttons to select SET ACTIVATION – choose the activation behavior to either Always, Once, or not at all (Off).
PROGRAMMING SP-03V2 Installation Manual Page 47 5.4 Reminder Mode Reminders are used by the elderly to remind them of which medication to take, and when to take it. The Reminder Mode enables the user to program the pill name (up to eight different pills), and the time to take the dosage (maximum of 8 dosages per day). The user can configure the reminders by the day of the week. To enter the Reminder Mode: 1. Press Menu until the screen displays the current day of the week in the second line of the screen. (The first line contains the date and time.)Press Enter. 2. The program reminder is displayed on the screen. Press Enter to start reminder programming. 3. Use the Up and Down buttons to locate the FAIL REPORT submenu. Press the Enter button to access the submenu. • Use the Up and Down buttons to set the fail report flag to ENABLED or DISABLED. • Press Enter to confirm. • If the flag was enabled, and the user failed to acknowledge the flag (by pressing any key within a predefined number of notifications), the system will send an Emergency Alarm message to the Central Monitoring Station (CMS). This global parameter is used by all reminders. 4. Use the Up and Down buttons to locate the ALERT REPEAT submenu. Press the Enter button to access the submenu. • Use the Up and Down buttons to set the number of reminder repetitions (between #03 and #12). • Press Enter to confirm. This option sets the number of times that the voice prompt (“Take your pill”) is repeated. 5. Use the Up and Down buttons to locate the SET REMINDERS submenu. Press the Enter button to access the submenu. 6. Set a pill reminder, Use the Up and Down buttons to select reminder #1 through #8. Press the Enter button to access the reminder settings: • CLEAR REMINDER – Click twice on Enter to clear the reminder.
PROGRAMMING SP-03V2 Installation Manual Page 48 • DAY OF THE WEEK – Use the Up and Down buttons to select a day of the week, press Enter, and select either Enabled or Disabled. • PILL NAME – Use the alphanumeric keypad to type the name of the pill, and press Enter to confirm. • DOSAGE – Use the Up and Down buttons to select the dosage number(01-08) and press Enter to confirm. o Use the Up and Down buttons to select ENABLED or DISABLED, and press Enter to confirm. o If enabled, use the numeric keys to set the time (hour and minute) for the dosage. Click Enter to confirm.
REMOTE AND LOCAL PC PROGRAMMING SP-03V2 Installation Manual Page 49 6 REMOTE AND LOCAL PC PROGRAMMING The SP-03V2 SecuraCare PC application, implements TCP/IP and modem communication as well as direct USB to USB (type A) local cable connection*. Connect the SP-03V2 unit to the PC via any one of the options above. The user must choose a communication channel in order to perform any of the following actions: • Configure an SP-03V2IP address and port on a local area network (LAN) – only if TCP/IP communication has been chosen. Note: It is crucial to reset your SP-03V2 Panel after changing its IP Address and Port Number! • Choose (without changing) an SP-03V2 IP address and port on a wide area network (WAN) that differs from the WAN on which the PC is located – only if TCP/IP communication has been chosen. • Upload an existing SP-03V2 configuration • Download an SP-03V2 configuration, whose settings have been changed • View and clear history log, and view alarm event log • View SP-03V2 monitoring online and perform remote actions (arm, disarm, bypass, un-bypass, and so forth) • One-time Actions • Upgrade SP-03V2 Firmware For more details regarding PC configuration and actions refer to the SP-03V2 software manual. *Check USB connection Availability
READING THE EVENT LOG SP-03V2 Installation Manual Page 50 7 READING THE EVENT LOG The SP-03V2 event log stores up to 128 events. When the log is full, the new incoming event replaces the oldest event. Events are displayed in a chronological order, and include the date and time of their occurrence. Access the event log via the master menu as explained in section 5.3.7 5.3.7 Logs, on page 45. Browse the event log using the UP and Down buttons, press Enter to view the date and time of the occurrence. Press OK to clear the event log
Appendix A. DEFAULT ZONE DESCRIPTIONS SP-03V2 Installation Manual Page 51 Appendix A. DEFAULT ZONE DESCRIPTIONS Main Entrance Bedroom Lower Bathroom Back Door Master Bedroom Upper Bathroom Garage Laundry Room Downstairs Garage Door Office Warehouse Front Yard Kitchen Walkway Back Yard Bathroom Gate Living Room Master Bathroom Hall Child Room Attic Closet Guest Room Basement Emergency Yard Door Guest Bathroom Library Dining Room Den Fire Elevator Store Upstairs Vehicle Door Lower Bathroom Storage Room
Appendix B. CUSTOM ZONE DESCRIPTIONS SP-03V2 Installation Manual Page 52 Appendix B. CUSTOM ZONE DESCRIPTIONS Custom Zone Description Custom #1 Custom #2 Custom #3 Custom #4 Custom #5
Appendix C. DETECTOR DEPLOYMENT PLAN SP-03V2 Installation Manual Page 53 Appendix C. DETECTOR DEPLOYMENT PLAN Zone No. Zone Type Description Chime* No Activity Zone Remarks 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. *Chime can be disabled or enabled with one of three (3) chime types
Appendix D. ACCESSORIES SP-03V2 Installation Manual Page 54 Appendix D. ACCESSORIES D.1. Remote Control No. Holder Name Normal Operation Status Request 1. 2. 3. 4. 5. 6. 7. 8. D.2. Repeaters No. Location 1. 2. 3. 4.
Appendix D. ACCESSORIES SP-03V2 Installation Manual Page 55 D.3. Sirens No. Location 1. 2. 3. 4. D.4. Keypads No. Location 1. 2. 3. 4.
Appendix E. REPORTING CODES SP-03V2 Installation Manual Page 56 Appendix E. REPORTING CODES The Table below provides a listing of the codes used to communicate with the CMS. E.1. Key/Arm-Disarm Events Index Feature Description CID 01 Disarm E401 02 Disarm After Alarm E401 03 Full Arm (Away) R401 04 Perimeter Arm (Home) R441 05 Quick Arm (Away) R408 06 Quick Arm (Home) R408 07 Auto Arm R403 08 Remote Arm R407 09 Remote Disarm E407 10 Duress E121 11 Forced Arm R570 12 “not used” 13 Burglary Zone Bypass E573 E.2. Trouble Events Index Feature Description CID 14 AC Loss Trouble E301 15 Panel Tamper Alarm E137 16 System Battery Low E302 17 RF Interference (Jamming) E344 18 Communication Line Loss E351 19 External Communication (Dialer) Failure E354 20 Door / Window Swing Trouble E377
Appendix E. REPORTING CODES SP-03V2 Installation Manual Page 57 Index Feature Description CID 21 Inaccurate Time Trouble E616 22 AC Restore R301 23 Tamper Restore R137 24 System Battery Restore R302 25 RF Interference (jamming) Restore R344 26 Communication Line Restore R351 27 External Communication (Dialer) Restore R354 28 Door / Window Swing Trouble Restore R377 29 Inaccurate Time Trouble Restore R616 E.3. Test and Miscellaneous Events Index Feature Description CID 30 Manual Test E601 31 Periodic Test E602 32 Alarm cancelled by user E406 33 log overflow E624 34 Listen-In To Follow E606 E.4. Emergency Events Index Feature Description CID 35 Medical Pendant Transmitter Alarm E101 36 Panic Alarm E120 37 Medical Alarm E100 38 Supervision Loss (No Activity Alarm) E382
Appendix E. REPORTING CODES SP-03V2 Installation Manual Page 58 E.5. Zone Events Index Feature Description CID 39 Sensor Tamper Alarm E144 40 Sensor Tamper Restore R144 41 Burglar Zone Alarm E130 42 Burglar Zone Restore R130 43 24hr Zone Alarm E133 44 24hr Restore R133 45 Sensor (zone) Trouble E380 46 Sensor (zone) Trouble Restore R380 47 Fire Zone Alarm E110 48 Fire Zone Alarm Restore R110 49 Fire Zone Trouble E373 50 Fire Zone Trouble Restore R373 51 Emergency (Panic) Zone Alarm E120 52 Emergency (Panic) Alarm Restore R120 53 24H (Fire) Zone Bypass E572 54 Zone Supervision (RF ) Loss E381 55 Zone Supervision (RF ) Restore R381
Appendix F. DECLARATION Of CONFORMITY SP-03V2 Installation Manual Page 59 Appendix F. DECLARATION Of CONFORMITY This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
Appendix G. LIMITED WARRANTY SP-03V2 Installation Manual Page 60 Appendix G. LIMITED WARRANTY ROSSLARE ENTERPRISES LIMITED S (Rosslare) TWO YEARS LIMITED WARRANTY is applicable worldwide. This warranty supersedes any other warranty. Rosslare's TWO YEARS LIMITED WARRANTY is subject to the following conditions: Warranty Warranty of Rosslare's products extends to the original purchaser (Customer) of the Rosslare product and is not transferable. Products Covered By This Warranty and Duration ROSSLARE ENTERPRISES LTD. AND / OR SUBSIDIARIES (ROSSLARE) warrants that the SP-03V2 Advanced Wireless Intrusion system panel, to be free from defects in materials and assembly in the course of normal use and service. The warranty period commences with the date of shipment to the original purchaser and extends for a period of 2 years (24 Months). Warranty Remedy Coverage In the event of a breach of warranty, ROSSLARE will credit Customer with the price of the Product paid by Customer, provided that the warranty claim is delivered to ROSSLARE by the Customer during the warranty period in accordance with the terms of this warranty. Unless otherwise requested by ROSSLARE ENTERPRISES LTD. AND / OR SUBSIDIARIES representative, return of the failed product(s) is not immediately required. If ROSSLARE has not contacted the Customer within a sixty (60) day holding period following the delivery of the warranty claim, Customer will not be required to return the failed product(s). All returned Product(s), as may be requested at ROSSLARE ENTERPRISES LTD. AND /OR SUBSIDIARY’S sole discretion, shall become the property of ROSSLARE ENTERPRISES LTD. AND /OR SUBSIDIARIES. To exercise the warranty, the user must contact Rosslare Enterprises Ltd. to obtain an RMA number after which, the product must be returned to the Manufacturer freight prepaid and insured In the event ROSSLARE chooses to perform a product evaluation within the sixty (60) day holding period and no defect is found, a minimum US$ 50.00 or equivalent charge will be applied to each Product for labor required in the evaluation. Rosslare will repair or replace, at its discretion, any product that under normal conditions of use and service proves to be defective in material or workmanship. No charge will be applied for labor or parts with respect to defects covered by this warranty, provided that the work is done by Rosslare or a Rosslare authorized service center.
Appendix G. LIMITED WARRANTY SP-03V2 Installation Manual Page 61 Exclusions and Limitations ROSSLARE shall not be responsible or liable for any damage or loss resulting from the operation or performance of any Product or any systems in which a Product is incorporated. This warranty shall not extend to any ancillary equipment not furnished by ROSSLARE, which is attached to or used in conjunction with a Product, nor to any Product that is used with any ancillary equipment, which is not furnished by ROSSLARE. This warranty does not cover expenses incurred in the transportation, freight cost to the repair center, removal or reinstallation of the product, whether or not proven defective. Specifically excluded from this warranty are any failures resulting from Customer's improper testing, operation, installation, or damage resulting from use of the Product in other than its normal and customary manner, or any maintenance, modification, alteration, or adjustment or any type of abuse, neglect, accident, misuse, improper operation, normal wear, defects or damage due to lightning or other electrical discharge. This warranty does not cover repair or replacement where normal use has exhausted the life of a part or instrument, or any modification or abuse of, or tampering with, the Product if Product disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim. ROSSLARE does not warrant the installation, maintenance, or service of the Product. Service life of the product is dependent upon the care it receives and the conditions under which it has to operate. In no event shall Rosslare be liable for incidental or consequential damages. Limited Warranty Terms THIS WARRANTY SETS FORTH THE FULL EXTENT OF ROSSLARE ENTERPRISES LTD. AND IT’S SUBSIDIARIES’ WARRANTY THE TERMS OF THIS WARRANTY MAY NOT BE VARIED BY ANY PERSON, WHETHER OR NOT PURPORTING TO REPRESENT OR ACT ON BEHALF OF ROSSLARE. THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES. ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED. IN NO EVENT SHALL ROSSLARE BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, OR FOR ANY OTHER INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF TIME, COMMERCIAL LOSS, INCONVENIENCE, AND LOSS OF PROFITS, ARISING OUT OF THE INSTALLATION, USE, OR INABILITY TO USE SUCH PRODUCT, TO THE FULLEST EXTENT THAT ANY SUCH LOSS OR DAMAGE MAY BE DISCLAIMED BY LAW. THIS WARRANTY SHALL BECOME NULL AND VOID IN THE EVENT OF A VIOLATION OF THE PROVISIONS OF THIS LIMITED WARRANTY.
Appendix H. TECHNICAL SUPPORT SP-03V2 Installation Manual Page 62 Appendix H. TECHNICAL SUPPORT Asia Pacific, Middle East, Africa Rosslare Security Products Headquarters 905-912 Wing Fat Industrial Bldg, 12 Wang Tai Road, Kowloon Bay Hong Kong Tel: +852 2795-5630 Fax: +852 2795-1508 E-mail: support.apac@rosslaresecurity.com United States and Canada 1600 Hart Court, Suite 103 Southlake, TX, USA 76092 Toll Free: +1-866-632-1101 Local: +1-817-305-0006 Fax: +1-817-305-0069 E-mail: support.na@rosslaresecurity.com Europe Global Technical Support & Training Center HaMelecha 22 Rosh HaAyin, Israel 48091 Tel: +972 3 938-6838 Fax: +972 3 938-6830 E-mail: support.eu@rosslaresecurity.com South America Presbitero Actis 555, Oficina 31. San Isidro. Buenos Aires. Argentina Tel: +5411-5273-6383 Tel: +305-921-9919 E-mail: support.la@rosslaresecurity.com Web Site: www.rosslaresecurity.com
0706-0960031+03 www.rosslaresecurity.com

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