RSI VIDEOTECHNOLOGIES XT00 Control panel User Manual Installation Manual for XT XTX XTO series

RSI VIDEOTECHNOLOGIES Control panel Installation Manual for XT XTX XTO series

Installation Manual for XT-XTX-XTO series

Document #2000-XTIN 4455 White Bear Parkway White Bear Lake, MN 55110 877-206-5800 COMPLETE SETUP AND PROGRAMMING MANUAL FOR XT610/XTX610/XTO610 GPRS PANELS *A Videofied CMA601 / XMB611(June 2011) Alphanumeric Keypad or Frontel TMT2 is required for programming and maintenance* CMA601 XMB611
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 2 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Table of Contents Page FCC Guidelines 3 Basic Guidelines 4 Introduction 5 Initial Programming 6-14 Entering Badges and Access Codes 15 Choosing Siren Options 16 Testing to Central Station 17 Disabling Monitoring 18 Testing GPRS Level 19 Testing Device RF Level 20 Connecting a GPRS Antenna 21 Arming Input Wiring Diagram 21 Programmable Input Configuration 22-24 Programmable Output Configuration 25-27 Configuring Scheduling 28-30 Enabling External RF Antenna 31 Mounting XT/XTX 32 Mounting XTO 32-33 Troubleshooting 34-36 Central Station not getting Video 34 Central Station not getting any signals 35 Panel saying Connected with Monitor Station 35 Unable to record device or getting ‘Pairing Failure’ error 36 After Initial Programming Flow Chart 36-41 Addendum 42
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 3 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Regulatory Information for USA and Canada FCC Part 15.21 Changes or modifications made to this equipment not expressly approved by RSI Video Technologies may void the FCC authorization to operate this equipment. FCC Part 15.105 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Radiofrequency radiation exposure information according 2.1091 / 2.1093 / OET bulletin 65 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 4 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Basic Setup Guidelines for Installation and Programming SETUP AND PROGRAM 1) Obtain the account number, IP address, and port number from the Central Station. 2) Activate the SIM card and obtain the APN code, username, and password by calling your cellular provider. *Note: Do step 1 and 2 the day before the install. 3) Setup and program the system in the office or in your vehicle. DO NOT MOUNT THE DEVICES. (Page 4-12) 4) Add user codes and or badges after initial programming. (Page 13) 5) Silence the siren before you set the alarm for testing. (Page 15) 6) Arm the system and send one alarm signal and video to the central station. Call the central station and make sure they received the signal. (Page 16) *Note : Before deploying the system you will want to disable monitoring so that signals are not sent until you are ready to send them. (Page 14) DEPLOYING THE SYSTEM ON SITE 7) Put the panel where you want to mount it and run the GPRS test to make sure you are receiving good cell signal. If you get 3/5 or better, mount the panel. If not, you will need to move the panel and run the test again.* (page 17) 8) Now you are ready to deploy the devices. Use your keypad to run the RF test for each device. If you get a 9/9 for your RF test on the first device, then mount it. If not, you will need to move the device to get optimal signal.* (Page 18) *Note: If you are not getting an appropriate GPRS or RF level, you can add an external antenna for either signal. (Not available for the XL600) *Note: Re-enable monitoring before you send signals (Page 14) 8.5) If you are currently using TMT Installer to program the system you can take still pictures from each MotionViewer using the software. See TMT Installer Users Manual available on support.videofied.com. 9) Once you have everything mounted, you are ready to arm the system and set off each device. Make sure you stand in front of each MotionViewer for 10 seconds so the central station has some video to look at. (Page 16) 10) After you have sent signals to central station, call to verify. The following pages will go through each one of these steps and, if you have any issues, you cannot resolve, please feel free to call technical support at 1-651-855-7800 EXT 45, 1-877-206-5800 EXT 45 or you can reach live support chat and additional technical notes at support.videofied.com. Sleeping mode and Wake-up on the CMA601: Most of the time, the keypad is in a sleeping mode (backlight off). This mode is automatic after 30 seconds of inactivity. When you press a button the keypad wakes up. The first touch on the pad that wakes it up will not be a registered command and will only wake up the keypad.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 5 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Introduction: Description: The XT series control panel is a Videofied wireless, battery operated hybrid alarm system. It is designed for residential, small business and commercial security applications. The XT provides integrated Video Verification over GPRS. The XT has programmable inputs and outputs. XT also features mapping where an external input can be used to generate a video clip from a MotionViewer. Internal RF range and GPRS range can be enhanced using external antennas. Supervised Wireless Technology: The XT, along with all Videofied devices, uses the patented S2View® - Spread Spectrum, Videofied, Interactive, AES Encrypted Wireless technology, providing optimum signal integrity and security. The bi-directional RF communication path between all devices and the system control panel guarantees high signal reliability. Integrated antennas eliminate protruding wires or rods, which are difficult to install, unsightly to consumers and potentially troublesome if damaged. The panel supervises every device (excluding the remote key fob) to validate current open/close state, tamper condition, serial number, date of manufacture, firmware revision, and battery status. Type Specifications Location In Manual Audio When a MotionViewer is installed on the system you may not have the siren sound for less than 60 seconds Page 26 Audio If no MotionViewer is installed on the system you may not have the siren sound for less than 240 seconds Page 26 Delays When a MotionViewer is installed on the system the Entry delay must be 45 seconds Page 9 In order for an installation to be UL compliant you must follow the specifications in the table below:
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 6 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 SETUP MANUAL FOR XT SERIES GPRS PANEL *THIS SYSTEM REQUIRES A CMA601/XMB611 or TMT INSTALLER SOFTWARE FOR PROGRAMMING* XT Initial Programming The cover will fold off the panel like a book with the curved side acting like the binding. The same technique is used when placing the cover back onto the unit. Open the Control Panel Using a #1 Phillips screwdriver, remove the 2 screws holding the cover on. When removing the XTO cover, pull straight off, do not slide it.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 7 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 *The SIM card must NOT be inserted or removed while the panel is powered* Powering the Panel **THE CONTROL PANEL MUST BE CONNECTED TO AN EXTERAL POWER SUPPLY WHEN SMS FEATURE IS ACTIVE** Option 1: PP1 Option 2 4 x LSH20 SAFT Lithium D-Cell Used for Standalone or Xtender mode without Programmable Inputs, Programmable Outputs, or SMS LSH20 Specifications: Operating Temp: -76°F to +230°F Storage Temp: Dry, Ventilated, 86°F Max 4 x E95VP Alkaline D-Cell + 12v 2amp DC Class 2 power supply (not supplied) Used for Standalone or Xtender mode where Programmable Inputs/Mapping, Programmable Outputs, or SMS will be used E95VP Specifications: Operating Temp: 0°F to 130°F E95VP Technical Specifciations Nominal Capacity 8900 mA hours Nominal Voltage 1.5 V LSH20 Technical Specifications Nominal Voltage 3.6 V Open Circuit Voltage 3.67 V Nominal Capacity 9.3 Ah Power Supply Requirements Output Voltage (volts) 12 Output Current (mA) 2000 Certifications Class 2 (For UL Compliance) Install the SIM card Slide SIM card into the slot. Make sure it is aligned correctly.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 8 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Obtaining XMB Keypad Special Characters Obtaining CMA Keypad Special Characters WARNINGS: 1. DO NOT USE ALKALINE BATTERIES IF INSTALLING AN XTX/XTO GPRS BELOW 30° F, YOU MUST USE OPTION 1: PP1. 2. DO NOT INSTALL A TRANSFORMER WHEN USING OPTION 1 (LITHIUM BATTERIES).
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 9 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 XT Programming CMA Programming Device/Keypad or Reset the XT Panel: Press and hold programming button () for 10sec until the Indicator LED blinks twice Press and instantly release the programming button (). The indicator LED will blink once. The panel is now in ‘Learn Mode’ for the CMA601 keypad. CLR & ESC/NO <======XX======> Insert all three batteries into the CMA601 and press both the ESC/NO and CLR keys at the same time and release. The indicator LED on the keypad will blink rapidly. YES KEYPAD 1 RECORDED RSI (c)2005 www.RsiAlarm.com <- LANGUAGE : -> ENGLISH  or  for language selection YES to apply Other languages are available by scrolling with arrows. ITALIANO, NEDERLANDS, DEUTSCH, CASTELLANO, SVENSKA, PORTUGUES, FRANCAIS Press YES for the selected one.   *Note: If you are having issues pairing the keypad to the panel, please refer to the troubleshooting section.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 10 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 ENTER THE INSTALLER CODE 4 TO 6 DIGITS THEN YES INSTALLER CODE: INSTALLER CODE: xxxx YES CONFIRM CODE RE-ENTER CODE CONFIRM CODE xxxx CODE NAME : ACCESS 1 ENTRY COMPLETE RADIO RANGE TEST ? RF TEST x/9 YES ESC/NO ADJUSTING TIME AND DATE DATE (Year) : 09/ / DATE (Year) : 10/ / DATE (Month) : 10/01/ DATE (Month) : 10/11/ YES YES Wait while the screen changes Use the Alphanumeric Keypad to enter the Installer Code *This code is important to keep track of. There is no back door to the system You may name the installer code using the Alphanumeric Keypad. If you leave the name blank it will default to ‘ACCESS 1’ Use the  or  to set the Year Use the  or  to set the Month RADIO RANGE TEST ? YES The Radio Range test should be run during device recording to ensure proper pairing with the control panel. This test is the communication strength between the device and the control panel. The keypad will display a real time RF level for the device that is being tested. This test will run until stopped and should be run for at least 30 seconds to receive accurate results. The RF level must be 9/9 for reliable transmission. Wait while the screen changes From here until the end of initial programming you will not be able to step back to a previous parameter. All parameters can be changed after initial programming has been completed.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 11 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 DATE (Minutes) : 10:00 DATE (Minutes) : 10:53 03/06/09 10:53 ENTRY COMPLETE CONNECTED TO MONITOR.STATION? ACCOUNT NUMBER? ACCOUNT NUMBER:99865123 PERIODIC TEST: 24 HOURS Other periods are available: 48 hours, 24 hours, 12 hours,1 hour, No Test Use arrows for the selection and press YES to confirm. *We suggest at least a 24 hour test  or  for period selection and YES to apply DATE (Day) : 09/06/01 DATE (Day) : 09/06/03 YES YES YES Use the  or  to set the Day Use the  or  to set the Hour – The system uses a 24 hour clock. Use the  or  to set the Minutes YES Use the Alphanumeric Keypad to enter in a 4-8 digit account number provided by the Central Station TIME (HOUR) : 00:00 TIME (HOUR) : 10:00 YES YOU MUST ALWAYS CHOOSE ‘YES’ TEST HOUR: 00:00 TEST MINUTE: 00:00 Use the arrow keys + YES to choose the Hour and Minute the periodic test will happen.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 12 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 CODE/STATE MODIFICATION ? AREAS CONFIGURATION AREA NAME 1: Other values are available: 2 min, 1 min, 45 sec Use the arrows for the selection and YES to confirm. Other values are available: 2 min, 1 min, 45 sec, 30 sec, 15 sec Use the arrows for the selection and YES to confirm. Use the Alphanumeric Keypad to name the area and press YES. Repeat for all four areas. If you want to keep the default area names press the ESC/NO key. By default Area 1 is a delay area and Area 2, 3, & 4 are instant areas. CODE/STATE modification These are the default transmitted events: Device Alarm Alert Alarm Initialization Not Transmitted Panel Batteries Alarm/End AC Power Alarm/End Phoneline Fault Not Transmitted Tamper Alarm/End Device Batt. Alarm/End Radio Jamming Not Transmitted Supervision Alarm/End Periodic Test Alarm Wrong Codes Not Transmitted Duress Code Alarm Alarm Memory Not Transmitted Arm/Disarm Not Transmitted If you would like to change the state press YES and use the  or to toggle between: Alarm – Appearance Alarm/End – Appearance and Restoral Not Transmitted – Not Transmitted If you would like the default press ESC/NO Wait TRANS. STATE MODIFICATION List of all events YES ESC/NO ESC/NO EXIT DELAY: 45 Sec ENTRY DELAY: 15 Sec ARMING OPTION: From the host ARMING OPTION: Standalone ARMING OPTION: Your choice will depend on how you are arming the system. From the host: Will make the XT a piggyback/xtender system that arms and disarms off the latching of 9-12v on the arming inputs. Standalone: Will make the XT a solo system controlled by arming and disarming using Videofied peripheral devices.  Go to Page 10 if you will be choosing this option Go to Page 11 to continue with standalone programming
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 13 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 YES      ARMING OPTION : From The Host MODE: Slow MODE: Fast Mode Slow : Used for following the arming and disarming of the host system. This will arm each device one at a time conserving battery life. Mode Fast : Used to instant arm all devices while sacrificing battery life. ENTRY DELAY Enter the value for your Entry Delay up to 255 seconds and press YES. VALUE:(0-255) (000):  TRANSMISSION DELAY Value: (0-600) (000): ARMING CONFIRMATION YES Value: (0-240) (0): YES YES YES YES By entering a value using the keypad, up to 600 seconds, the transmission of any event will be delayed that many seconds. Enter the value you would like for the Transmission Delay and press YES Arming Confirmation is the number of seconds of latched voltage (where voltage must stayed latched after) the panel will require before arming. This will be considered your exit delay. Enter the value you would like for the Arming Confirmation and press YES YES Using the control panel as a Xtender system will only be able to arm and disarm by latching 9-12v to one of the two inputs. Arming input 1 will control the arming and disarming of devices in areas 1 and 2. Where devices in area 1 are subject to the Entry Delay. Arming input 2 will control the arming and disarming of devices in areas 3 and 4. Where devices in area 3 are subject to the Entry Delay.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 14 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 YES      GPRS PARAMETERS ? APN CODE APN CODE: xxxxx.xxxxxx.xxx Your APN code (Access Point Name) is given to you by your Cellular Provider. Press YES to enter into the parameter and use the Keypad to complete the code. Press YES to confirm your entry and the arrow to move to the next parameter. USERNAME PASSWORD Your USERNAME is given to you by your Cellular Provider. Press YES to enter into the parameter and use the Keypad to complete the name. Press YES to confirm your entry and the arrow to move to the next parameter. PASSWORD: xxxxxxxxxxxx USERNAME: xxxxxxxxxxx YES IP1 ADDRESS IP1 ADDRESS: xxx.xxx.xxx.xxx DOMAIN NAME 1 YES DOMAIN NAME 1: xxxxx.xxx.xxx PORT 1 PORT 1: xxx YES YES YES YES Your PASSWORD is given to you by your Cellular Provider. Press YES to enter into the parameter and use the Keypad to complete the name. Press YES to confirm your entry and the arrow to move to the next parameter. Your IP1 address is given to you by your Central Station. Press YES to enter into the parameter and use the Keypad to complete the address. Press YES to confirm your entry and the arrow to move to the next parameter. *You will use either a IP address or a Domain Name but not both *When entering an IP address you must enter all 12 digits including preceeding 0s. Your Domain Name is given to you by your Central Station. Press YES to enter into the parameter and use the Keypad to complete the name. Press YES to confirm your entry and the arrow to move to the next parameter. *You will use either a IP address or a Domain Name but not both leave it blank if an IP has already been entered. The Port is given to you by your Central Station. By default the panel will use 888. If you need to modify the port press the YES key to enter into the parameter and the keypad to complete the port. Press YES to confirm and the arrow to move to the next parameter. GPRS PARAMETERS? Continue through IP2 and TMT IP. Once you have entered all valid parameters press ESC/NO to return to the main menu then ESC/NO again to move to the next parameter. ESC/NO ESC/NO
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 15 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Other XT setup with CMA600 keypad (Standalone ONLY) Other setup (badges/codes, arming profiles, etc…) must be set with the CMA keypad GPRS error codes Codes Error 010 SIM card not detected/not inserted 043 Provisioning problem, contact cellular provider 047 Typographical error in APN Code, IP Address, or Port 132 SIM card not activated 255 Cannot connect to cell tower GPRS LEVEL? TEST IN PROGRESS YES = END GPRS LEVEL x/5 RECORDING DEVICES PRESS PROGRAM BUTTON OF DEVICE ENTERING A NEW DEVICE? CLOSE THE PANEL OPERATION COMPLETED? YES YES YES During the GPRS Level test the Modem will boot and attempt to gain access to the internet to post a Level out of 5 or an error Code that will help troubleshoot why it cannot connect. To keep the keypad awake use any keys on the keypad except the YES, ESC/NO, and CLR keys. This test can take up to 5 minutes. Once the level or error has posted press YES to continue in programming. *For explanation of GPRS errors see bottom of page. Videofied will require a 3/5 or better for reliable transmission of Video alarms Each device has a unique programming button. Please reference the Installation Sheet for the device you would like to program. Before completing programming make sure that all tampers are depressed by verifying that each devices indicator LED is off. (Device Type) # Recorded RADIO RANGE TEST? RF TEST x/9 RADIO RANGE TEST? AREA ALLOCATION: NAME LOCATION: FUNCTIONAL DEVICE TEST? YES or ESC/NO Press YES on Radio Range Test? You must allow the Radio Range test to run for at least 30 seconds (9/9) before stopping the test by pressing YES. Press ESC/NO if first Radio Range Test was successful. Use the arrow keys to select the proper area. Devices that need an entry/exit delay should be set to AREA 1. Devices that must be instant trigger should be AREA 2, 3, or 4. Press YES. *Note: If you are having issues pairing a device to the panel, please refer to the troubleshooting section.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 16 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Entering a Badge or Access Code for Arming/Disarming After Initial programming has been completed, you are not able to arm and disarm the system until you enter a user code or badge (the installer code cannot arm and disarm the system). Codes can be 4-6 digits and the 4th digit must be 2 values higher or lower than any other code on the system: Example: User code 1234, next code cannot be 1235, 1236, 1233, or 1232 – These are reserved for Silent Duress and Audible Duress. The XT system can accept up to 19 Badges or Access codes in any combination. If you are entering any additional codes press YES. If you have completed entering Badges and Codes press and hold ESC/NO for 5 seconds to return to the main manu. Use the keypad to name the badge or code or leave it blank for the default name : ACCESS #. Confirm the code by re-entering. Enter a 4-6 digit user code or present a badge to the reader for 2 seconds. Press the arrow to move to BADGES ACCESS CODES. Enter the Installer code. YES YES YES YES CONFIRM THE CODE: Badge Presented NAME OF BADGE: ENTER A BADGE/CODE YES YES CODE NAME: BADGE OR CODE **** ENTRY COMPLETE ENTER A BADGE/CODE BADGE OR CODE: **** BADGES ACCESS CODES 10/12/27 10:53 DISARMED LVL:3
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 17 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Changing Siren Options After initial programming has been completed any sounder on the system will be enabled by default, this includes the sounder on the Keypad and Badge Reader. While there is no way to disable the sounding of the exit delay you are able to disable the intrusion sound. Use the arrow keys to find the siren type you would like for the chosen profile. SIREN : All sounders are triggered during intrusion SILENT : No sounders are triggered during intrusion WITHOUT SIREN : Only arming device sounders are triggered during intrusion. DELAY BEEPS : Only delay beeps are sounded by the interior siren. The letter underneath the area describes which devices will be armed when this profile is used. To change you must press the corresponding area number to cycle through the different letters. A= All Devices Armed D= All Devices Disarmed E= Only external devices armed P= Only perimeter device armed. Use the  to move to ALARM MODES PROGRAMMABLE Use the arrow keys to find the arming profile you would like to configure Press the  to move to CONFIGURATION Enter the installer code for the system Enter the installer code for the system Press the arrow to move to ACCESS LVL. Use your arrow keys to change the level to 4 YES YES ALARM: WITHOUT SIREN YES BADGE OR CODE GENERAL PARAMETERS SP2 SP1 YES YES BADGE OR CODE **** YES ALARM MODES PROGRAMMABLE ACCESS LVL: 4 FULLY ARMED AREAS: 1234 STATE: AAAA CONFIGURATION ACCESS LEVEL 3 10/12/27 10:53 DISARMED LVL:3
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 18 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to test to the dispatch center Testing to the dispatch is done twice during installation. Once while you are programming the system and then again once the installation has been completely finished. Although both will use the same steps the initial test will be just confirmation using one device to verify the programming. 10/12/27 10:53 DISARMED LVL:3 ARMING THE SYSTEM SYSTEM ARMED Enter a User code and press YES or present a badge to the reader. The system will sound the exit delay through the keypad and badge reader. INTRUSION DETECTED (DEVICE NAME) (AREA) The display will tell you that there has been an intrusion since the last time the system was armed. Press YES to continue. After pressing YES the keypad will tell you which device has been triggered. Press YES to continue. Once the delay has expired and the keypad says SYSTEM ARMED, put motion in front of a MotionViewer. If the MotionViewer is in area 1 you will need to wait for the entry delay to expire before disarming the system. Once the system has gone into alarm enter a User Code followed by YES or present a badge to the reader to disarm. The system will go back to the main menu automatically but will not allow you to move around in programming until the system has disconnected from the central station. YES YES YES YES 10/12/27 10:53 **** 10/12/27 10:53 DISARMED LVL:3 SYSTEM ARMED **** To verify that the system has transmitted you must contact the Dispatch Center and have the account information ready Note: Send 1 MotionViewer in at a time and verify with Central Station that they are getting Alarm and Video before tripping another MotionViewer. This will save time with the Central Station.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 19 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to Disable Monitoring Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the panel to find a good GPRS level, disabling monitoring will ensure that you will have access to programming and that unnecessary signals are not sent to the monitoring station. When performing maintenance on the system disabling monitoring until the issue has been resolved will ensure that you will have access to programming throughout your troubleshooting. Press YES on MONITORING ENABLED and use the  to change the value to DISABLED and press YES to lock it in. Press and hold ESC/NO for 5 seconds to return to the main menu. Use the  to move to CONFIGURATION MONITOR. STATION Press YES on MONITORING PARAMETERS Press the  to move to CONFIGURATION Enter the installer code for the system Enter the installer code for the system Press the arrow to move to ACCESS LVL. Use your arrow keys to change the level to 4 YES YES MONITORING: DISABLED YES BADGE OR CODE YES YES BADGE OR CODE **** YES CONFIGURATION MONITOR. STATION ACCESS LVL: 4 MONITORING PARAMETERS MONITORING ENABLED CONFIGURATION ACCESS LEVEL 3 10/12/27 10:53 DISARMED LVL:3 GENERAL PARAMETERS
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 20 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to test GPRS for deployment of panel Before the system is mounted you will need to check the GPRS level to make sure it is adequate. If the level is 3/5 or better you can mount the control panel in that location. GPRS Errors when running GPRS LEVEL Codes Error 010 SIM card not detected/not inserted 043 Provisioning problem, contact cellular provider 132 SIM card not activated 255 Cannot connect to cell tower GPRS Codes in Event Log Codes Error 256 Cannot connect to cell tower 11 SIM not ready if multiples, SIM not detect if only one 48 Signal rejected by host, IP, Domain Name, or Port are incorrect 10/12/27 10:53 DISARMED LVL:3 GPRS LEVEL TEST IN PROG. YES = END Press the arrow to move to MAINTENANCE. Press the arrow to move to GPRS LEVEL. GPRS LEVEL Press and hold ESC/NO for 5 seconds to return to the main menu. This test can take up to 5 minutes to complete. Pressing the YES, ESC/NO, or CLR buttons will prematurely end the test. This test will automatically issue the results to the display of the keypad when it has completed with either a level out of 5 (0/5-5/5) or an error code (listed below). Use the arrow keys to keep the keypad awake during the test. YES  YES MAINTENANCE GPRS LEVEL X/5 Press YES on GPRS LEVEL to start the test.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 21 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to test RF for deployment of devices Running the RF test during the mounting of devices is key to a successful Videofied installation. This test will ensure that all devices have adequate communication with the control panel. All Videofied devices are bi-directional which allows the system to ping the device and expect a response. The number of successful responses out of 9 will be displayed on the keypad for the device you are running the test for. This is also a relative range that will change in real time as you walk further away from the control panel and back closer. 10/12/27 10:53 DISARMED LVL:3 DEVICE LOCATING RF TEST 0/9 Press the arrow to move to MAINTENANCE Press the arrow to move to DEVICE LOCATING (DEVICE NAME) Press and hold ESC/NO for 5 seconds to return to the main menu. This test will run as long as you need it to. Pressing the YES, ESC/NO, or CLR buttons will end the test. This test will show the results on the display of the keypad relative to the number of successful pings to the panel. It is required to run the test for at least 30 seconds at the mounting location for accurate results and to have a 9/9 for reliable transmission of alarms and video. Press YES when you are finished with the test. YES YES MAINTENANCE Press YES on DEVICE LOCATING to get to the list of devices. Use the arrow keys to find the device you would like to run the test for. (DEVICE NAME) YES YES Once all devices are checking in at 9/9, you are ready to test the full system to your central station. After arming and tripping each device call the central station and verify alarm and video of each device with dispatch. Now you are ready to show the customer how to use the system. NOTE: To insure proper operation of the system you must get 9/9 with each device before mounting.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 22 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 GPRS Antenna Connection ! WARNING ! Use caution before removing antenna connection. Damaged antenna connector is NOT covered under warranty. Using needle nose pliers, be sure to only grab the connector and pull directly up Arming Input Wiring Diagram + _ HOST When in Arm From Host mode the Videofied system will only arm and disarm when 9-12v is supplied and sustained. Arming Input 1 will arm/disarm Areas 1 & 2 Arming Input 2 will arm/disarm Areas 3 & 4
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 23 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 General Programmable Input Configuration
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 24 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 25 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 26 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 27 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 28 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 29 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 30 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 31 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 32 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to enable the External RF Antenna The XTO 600/610 control panels have built in High Gain RF and GPRS antennas. The GPRS external comes pre-activated and hooked up, while the RF antenna is hooked up but needs to be activated in Configuration after you have completed initial programming. The following steps will walk you through how to enable the High Gain RF antenna after initial programming. Left or Right arrow until you see RADIO OPTIONS and press YES. Use the arrow keys to change it to External and press YES. Enter the Installer Code Press the arrow to move to CONFIGURATION Enter the Installer code. Press the arrow to move to ACCESS LEVEL #. Press YES and use the  to move the level to 4 YES YES SITE IDENTIFICATION RADIO OPTIONS: EXTERNAL GENERAL PARAMETERS BADGE OR CODE: **** CONFIGURATION YES YES BADGE OR CODE: **** YES ACCESS LVL: 4 ACCESS LEVEL 3 10/12/27 10:53 DISARMED LVL:3
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 33 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 How to mount the XT600i/610 and XTX600/610 How to Mount the XTO600/610 Included Mounting Hardware: 1. Install the Weather Resistant Wire Port.  How to Mount the Control Panel? Fix the back casing on the wall with 3 screws () .   Mounting Brackets Case and Mounting Screws, locking washers, bolts and nuts.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 34 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 NOTE: To ensure proper functioning and to keep the case water proof you must mount the panel with the wire channel facing down. 2. Place the cover on the base. 3. Screw the cover to the base using the provided 8 screws. 4. Place the L shaped mounting bracket onto the base using the provided bolts. 5. Place the two U shaped brackets around the pole and attach the locking bracket. Use the locking washers and nuts to attach the U bracket to the L mount. 1. When closing the cover be sure to line up the two BOTTOM stickers face to face. 2. Be Careful not to slide the cover on. Instead come straight down in order to have the cover tamper properly seat.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 35 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Troubleshooting Monitoring Station is not getting ANY video but is getting signals: Good communication between the MotionViewers and the Control Panel is key to getting successful video to the monitoring station. During mounting of any device on your Videofied system you must run the Radio Range/Device Locating test to ensure that the mounting location is with-in range of the Control Panel.  Concrete, Metal and earth are some of the largest RF inhibitors and should be taken into account when choosing mounting locations.  When running the Radio Range/Device Locating test you should have the site as close to the same as it would be when the site is closed/no one is there, i.e. close garage doors/service doors, etc. Device locating steps can be found on Page 17. Devices are not sending Video clipsCheck Maintenance/Display Faulty DevicesYES – There are faulty devicesNO – There are no faulty devicesRun Maintenance/Device LocatingMotionViewers come up with ‘Radio Problem’. This means that the MotionViewers are currently not talking with the Control Panel.Bring the devices back to the Control Panel and hit the programming button to force them to sync back with the panel.Device Locating will test the RF signal strength between the device and the Control Panel. For reliable transmission this result must be a 9/9. This is the number of successful pings between the device and the Control Panel so a loss of just 1 packet could cause failure to transmit video. Important Note: Videofied will only automatically download the first MotionViewer video that is taken and only if this is the primary event or reason for the panel connecting with the monitoring station. If the account is on test you will only ever get the first video downloaded. If you are only getting the events at the station and all tests above pass more than likely you are sending a preceding event (like an arming signal or door contact) which will cause the video to not auto download because the video is not the primary event.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 36 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Monitoring Station is not getting any signals: Communication between the Control Panel and the Monitoring Station is over the GPRS side of the GSM cellular network.  You will want to check your GPRS level to see if there is an error/level is too low. You must have a 3/5 or better for reliable transmission to the Monitoring Station. How to run the GPRS level test and GPRS error codes can be found on page 16.  If you receive a successful GPRS level test you will want to check the panel event log for more GPRS errors that could be occurring during the attempted transmission but after cellular authentication. No Signals are received at the Monitoring StationRun GPRS Level test in MaintenanceGPRS ErrorGPRS errors can be found on Page 16 of the manual.Check the panel event log. This will give additional GPRS errors that may be occurring during the attempt of transmission. See Page 16 for Event Log GPRS meanings.GPRS LEVEL RECEIVEDYour signal strength must be 3/5 or better for reliable transmission to the monitoring station. There are external antennas available and other cellular repeater options if needed to boost cellular receptionGPRS Level 0/5-2/5GPRS Level 3/5-5/5 Panel is staying CONNECTED WITH MONITOR STATION While the Control Panel is attempting or is connected with the Monitoring Station you will see this message when you attempt to move around on the keypad. If the system is not successful in connecting with the station it will retry the connection multiple times, locking you out of programming until it is done trying. This normally can take anywhere between 15-20 minutes.  If you want to force the panel to disconnect you must o 1. Remove the batteries from the control panel o 2. Secure the cover tamper of the panel o 3. Re-insert the batteries into the control panel and sync the keypad back by pressing the CLR and ESC/NO buttons at the same time. o 4. Access the Configuration menu by changing you access level to 4 and go to Configuration Monitor Station. o 5. In Monitoring Parameters – Disable monitoring until the connection issue is resolved.
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 37 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Unable to record device or getting ‘Pairing Failure’ error This usually occurs when the device still has a pairing key from a previous system or setup. To perform a pairing key override: o 1. Remove all batteries from the device. o 2. Make sure your system is ready to record devices: o A. If learning in the keypad, press the panel’s programming button. DO NOT HOLD THE PANEL’S PROGRAMMING BUTTON o B. If learning in additional devices, make sure the keypad reads ‘Press Programming Button Of Device’ o 3. Insert a single battery into the device. o 4. Wait 1 second for device to power up. o 5. Press programming button of device (for keypads press ‘CLR’ & ‘ESC/NO’ keys at the same time) For the 4-button remote keyfobs the process is slightly different: o 1. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 12 seconds o 2. Wait 1 second o 3. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 5 seconds, you should hear 4 beeps from the keyfob. XT -SERIES ‘AFTER INITIAL PROGRAMMING’ FLOW CHART
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 38 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 CONFIGURATIONGPRS PARAMETERSPROGRAMMABLE INPUTSXTENDERSITE IDENTIFICATIONGENERAL PARAMETERSRADIO OPTION EXTERNAL ANTENNAALARM MODE SP2ALARM MODE SP1FULLY ARMEDALARM MODES PROGRAMMABLEEXIT DELAY45secENTRY DELAY 15secSIREN DURATION TAMPER 90secSIREN DURATION INTRUSION 90secAREASDEVICESAREAS AND DEVICESEMAIL SENDERVIDEOMAIL ALARM ADDRESSRESPONDING PARTY LISTDELAY BEEPS ENABLEDAUTO ARMING DELAY DISABLEDWARNING BIP ENABLEDSCHEDULINGALARM CODESPERIODIC TESTMONITORING PARAMETERSCONFIGURATION MONITOR. STATIONNot Supported in the North American MarketPage 36 Page 37Page 37 Page 38 Page 39PROGRAMMABLE OUTPUTSPROGRAMMABLE INPUTS
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 39 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 GENERAL PARAMETERSSITE IDENTIFICATIONPANEL PHONE NUMBERNAME OR ADDRESSXTENDERARMING OPTION STANDALONEENTRY DELAY 000TRANSMISSION DELAY 000ARMING CONFIRMATION 0ARMING MODE SLOWPROGRAMMABLE INPUTSPROGRAMMABLE INPUT 1TRANSMISSION DISABLEDALARM MODE ALARMINPUT TYPE NORMALLY OPENEVENT TYPE INTRUSIONINPUT NAMESIREN MODEMAPPING DISABLEDPROGRAMMABLE INPUT 2PROGRAMMABLE INPUT 3GPRS PARAMETERSAPN CODEUSERNAMEPASSWORDIP ADDRESS 1 0.0.0.0DOMAIN NAME 1PORT 1888IP ADDRESS 2 0.0.0.0DOMAIN NAME 2PORT 2888TMT IP ADDRESS 0.0.0.0DOMAIN TMTPORT TMT888PAQUET SIZE512DATA TIMEOUT20SMTP GPRSPORT GPRS3389MAX TCP PACKETRINGTONEOFFRADIO OPTIONSINTERNAL ANTENNA PROGRAMMABLE OUTPUTSPROGRAMMABLE OUTPUT 1STATUS DISABLEDLENGTH ACTIV.180 secEVENT TYPEINTRUSIONOUTPUT NAMEPROGRAMMABLE OUTPUT 2 GENERAL PARAMETERS
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 40 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 ALARM MODES PROGRAMMABLE / RESPONDING PARTY LIST ALARM MODES PROGRAMMABLEDESIGNATION MODEALARM:SIRENAREAS: 1234STATE: AAAAALARM MODE SP2DESIGNATION MODEALARM: SIRENAREAS: 1234STATE: AAAAALARM MODE SP1ALARM:SIRENAREAS:1234STATE: AAAAFULLY ARMEDEMAIL SENDERENTER NEW EMAIL ADDRESSSELECT/MODIFY EMAIL ADDRESSVIDEOMAIL ALARM ADDRESSRESPONDING PARTY LISTNot supported in the North American Market
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 41 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 AREAS AND DEVICES AREAS AND DEVICESEXIT DELAY45secENTRY DELAY15secSIREN DURATION TAMPER 90secSIREN DURATION INTRUSION 90secCHANGING NAME AREALIST OF DEVICES IN AREAAREA CONTENTLIST OF AREASAREAS24H SIREN MODE24 HOUR DEVICE DISABLEDCHANGING AREA DEVICECHANGING NAME DEVICEDELETE DEVICELIST OF DEVICESDEVICE CONFIGURATIONADD A NEW DEVICEDEVICESDELAY BEEPS ENABLEDAUTO ARMING DELAY DISABLEDSCEDULINGSCHEDULING OFFCALENDAR MANAGEMENTWARNING BIP DISABLED
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 42 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 CONFIGURATION MONITOR. STATION CONFIGURATION MONITOR. STATIONTRANS. STATE MODIFICATIONALARM CODESSYSTEM ARMEDDISABLEDTEST HOUR15:00PERIODIC TEST 24 HOURSPERIODIC TESTACCOUNT NUMBERMONITORING ENABLEDMONITORING PARAMETERSLIST OF TRANSMITTED EVENTSPPP CONNECTIONPPP USER NAMEPPP PASSWORDDOMAIN NAME
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 43 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 Addendum 1. LSH20 Control Panel Batteries: 2. LS14500 Peripheral Batteries: Excludes SE601 and SE651 3. Lithium Battery Storage:
2011/11/10 Ed 1.5 Setup and Programming manual for XT series GPRS 44 | P a g e 4455 White Bear Parkway, Suite 700 White Bear Lake, MN 55110 4. Finding Manufacture Week and Year: The Manufacture week and year can be found in the serial number of the device/control panel. The second sets of 4 numbers in the serial number are WWYY. ####0411######## = Which shows that this device was manufactured in the 4th week of 2011.

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