Pismolabs Technology P1213 Pepwave Wireless Product User Manual PePWave PolePoint

Pismo Labs Technology Limited Pepwave Wireless Product PePWave PolePoint

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P1213 User Manual

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http://www.pepwave.com 2 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Table of Contents 1 COPYRIGHT ............................................................................................................. 3 2 DISCLAIMER............................................................................................................. 3 3 PRODUCT DESCRIPTION ........................................................................................ 4 3.1 PRODUCT FEATURES ............................................................................................................. 4 3.2 HARDWARE SETUP ................................................................................................................ 5 3.3 LED DESCRIPTION ................................................................................................................ 6 4 USING THE PEPWAVE DEVICES ............................................................................ 9 4.1 PRE-CONFIGURING PC SETUP ............................................................................................... 9 4.2 FIRST TIME SETUP .............................................................................................................. 10 5 CPE SETTINGS DETAILS ...................................................................................... 14 5.1 IP SETTINGS ....................................................................................................................... 14 5.2 RADIO SETTINGS ................................................................................................................. 15 5.3 WIRELESS SETTINGS ........................................................................................................... 16 5.4 ROAMING SETTINGS: ........................................................................................................... 18 5.5 WIRELESS IP SETTINGS ....................................................................................................... 19 5.6 RESTORE AND REBOOT ....................................................................................................... 20 5.7 INTEGRATED WI-FI ACCESS POINT CONFIGURATION ............................................................. 21 6 PORT FORWARDING ............................................................................................. 24 7 QOS ................................................................................................................ 26 8 FIRMWARE UPGRADE .......................................................................................... 27 9 DEBUG AND SYSTEM INFORMATION ................................................................. 28 10 RESTORE TO DEFAULT SETTINGS ..................................................................... 30 10.1 SURF INDOOR SERIES ......................................................................................................... 30 10.2 SURF DX SERIES ................................................................................................................ 30 APPENDIX ................................................................................................................ 31

http://www.pepwave.com 3 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 1 Copyright Copyright © 2011 by Pepwave Ltd. The content of this documentation may not be reproduced in any part or as a whole without the prior written permission of Pepwave Ltd. 2 Disclaimer Pepwave does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent right nor the patent rights of others. Pepwave further reserves the right to make changes in any products described herein without notice. This documentation is subject to change without notice.

http://www.pepwave.com 4 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 3 Product Description 3.1 Product Features  Signal strength LED for showing the current signal strength  Always-on, integrated Wi-Fi access point  WPA/WPA2-Personal and WPA/WPA2-Enterprise security support  Wi-Fi Multimedia (WMM) support  Built-in DHCP server and NAT routing to manage client devices  Customizable, built-in web portal for simple web-based configuration Surf 400 Surf 400-DX Surf mini / Surf On-The-Go

http://www.pepwave.com 5 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 3.2 Hardware Setup 3.2.1 Surf mini / Surf On-The-Go Series 1. Attach the provided antenna to the right most antenna connector 2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable. 3. Connect the end of the included power adapter to the power socket on Pepwave Surf mini. 4. Power on the power adaptor. 3.2.2 Surf 400 Series 1. Attach the provided antenna to the left most antenna connector 2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable. 3. Connect the end of the included power adapter to the power socket (labeled “DC 12V”) on Pepwave Surf. 4. Power on the power adaptor. 3.2.3 Surf DX Series Please follow the installation guide to set up the Pepwave Surf 400-DX.

http://www.pepwave.com 6 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 3.3 LED Description 3.3.1 Surf mini / Surf On-The-Go Series LED Color Status Description PWR Green On Power is on Off Power is off RDY Green On Device is booted Off Device is not booted ENET Green On Ethernet is connected Blinking Sending/Receiving data Off Ethernet is not connected Green On Associated with an access point Back-and-forth Searching access point Blinking Acquiring IP address Off Not associated with any access point Number of LED The number of lit signal bars depends on the strength of the received signal. A larger number of lit signal bars indicate stronger signals.

http://www.pepwave.com 7 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 3.3.2 Surf 400 Series LED Color Status Description Power Green On Power is on Off Power is off Status Green Solid Received signal is Excellent, Very Good and Good Green Blinking Received signal is Low Amber Blinking Received signal is Very Low Amber Solid No wireless signal is detected Off Booting up / Upgrading firmware LAN Green On Ethernet is connected Green Blinking Sending/Receiving data Off Ethernet is not connected Wi-Fi Green On Associated with an access point Green Blinking Sending/Receiving data Off Not associated with any access point Signal Bars Green N/A The number of lit signal bars depends on the strength of the received signal. A larger number of lit signal bars indicate stronger signals.

http://www.pepwave.com 8 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 3.3.3 Surf DX Series LED Color Status Description PWR Green On Power is on Off Power is off LAN Green On Ethernet is connected Off Ethernet is not connected Wi-Fi Green On Associated with an access point. The number of LED lights from “MIN” to “MAX” indicates the received signal strength level. Off Not associated with any access point

http://www.pepwave.com 9 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 4 Using the Pepwave Devices 4.1 Pre-configuring PC Setup You should set up your computer’s LAN interface to obtain an IP address automatically. In order to do so, select the Start menu > Control Panel > Network Connections. Right click on the Local Area Connection icon, choose Properties, and double-click on the item Internet Protocol (TCP/IP) from the list. On the screen, just set it as follows: Click the OK button to confirm the change.

http://www.pepwave.com 10 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 4.2 First Time Setup On your PC, start a web browser, e.g. Internet Explorer, Mozilla Firefox, etc. Visit an Internet web site. If you are not associated to an access point, you should be redirected to a logon page. Or you can go to the following URL: http://192.168.20.1/ The page will look like this. Illustration 1: Welcome Page

http://www.pepwave.com 11 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Click the Advanced Config button to enter the parameters of the access point to associate to. You should see this screen:

http://www.pepwave.com 12 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Illustration 2: Pepwave Surf Setup Page In the field SSID under Wireless Settings, input the access point’s SSID (sometimes it is called the “network name”). According to the setting of the Access Point you are associating to, you may choose a different Authentication setting. If Static WEP key or WPA/WPA2-Personal is selected for Authentication, input the Encryption Key field as well. (There are also options of 802.1x with dynamic WEP key and WPA/WPA2-Personal/Enterprise. You do not need to use these settings unless instructed to do so by your ISP.) Click the Save button at the bottom to complete. You can now click the Connect link on the top bar and then click the Connect button to associate with the access point.

http://www.pepwave.com 13 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Illustration 3: Establishing Connection to the Internet At this point, you are associated with the access point. You may now close the web browser and open a new one to start web browsing.

http://www.pepwave.com 14 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5 CPE Settings Details 5.1 IP Settings Illustration 4: IP Settings Illustration 5: DHCP Reservations IP Settings LAN Interface To configure the LAN interface’s IP address and subnet mask. DHCP Server To configure and enable the built-in DHCP server or not. If enabled, the IP address range can be configured. Configure DHCP Reservation if there is a need to assign a specific IP address to a specific MAC address using DHCP.

http://www.pepwave.com 15 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.2 Radio Settings Illustration 6: Radio Settings Radio Settings Radio Mode It allows the user to choose between radio modulations support: 802.11na, 802.11ng, 802.11b/g, 802.11b only, etc. The available settings depend on the Wi-Fi module installed on the device. Channel Width This option will only be available if you have selected 802.11na or 802.11ng in the previous field. There are two options can be chosen: 20MHz, 20/40MHz Country Select a country location where you are using the device. Available channels and output power would be adjusted accordingly. Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only. Channel Scanning Mode To select different channels that preferred to scan. If Single is selected, the option Scanned Channel would be shown. Bit Rate Available options depend on the Radio Mode chosen. If auto is chosen, the device will choose the best bit rate dynamically and automatically.

http://www.pepwave.com 16 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.3 Wireless Settings Illustration 7: Wireless Settings Wireless Settings WAN Mode This option specifies your Internet connection source. Select Wireless if you are using the device as a Wi-Fi receiver. Select Wired if you are using the device as a standard Access Point. SSID To configure the Network Name of the wireless network to associate with. Connect to Any Open Mode AP Select Enable and the device will connect to any AP which is in Open mode. Passive Scan Select Enable and the wireless WAN will only do passive scan. Authentication Available options are Open, Static WEP Key, 802.1x with dynamic WEP key, WPA/WPA2-Enterprise and WPA/WPA2-Personal. The selection should be according to the setting of the access point you are associating to. Data transferred are encrypted under all modes except in Open mode. When Static WEP Key or WPA/WPA2-Personal is chosen, you should enter an encryption key in the Encryption Key field. You do not need to use 802.1x and WPA/WPA2-Enterprise unless instructed to do so by your ISP. Custom MAC Select Enable to customize the MAC address. Custom MAC Address With the above option enabled, users are allowed to customize the MAC address of the SSID.

http://www.pepwave.com 17 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Allow Repeater AP Connection Select Enable to allow the connection from a repeater AP. Preferred AP The MAC address of a preferred access point can be entered here. When the preferred access point is found and its signal strength is higher than the Min Signal Strength, it will connect to this preferred access point, no matter the other access points are found even they have higher signal strength or the same SSID.

http://www.pepwave.com 18 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.4 Roaming Settings: Illustration 8: Roaming Settings Roaming Settings Roaming Settings To configure and enable roaming among APs with the same SSID and authentication method. Background Scanning Interval The time interval between background scans. Roaming Threshold (Signal Level Gain) If there is another AP with a signal level greater than the signal level of connected AP by the specified value, it will reconnect to the AP with better signal.

http://www.pepwave.com 19 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.5 Wireless IP Settings Illustration 9: Wireless IP Settings Wireless IP Settings IP Settings The IP address can be obtained automatically or configured manually. If you choose to manually configure the IP address for your unit, enter the fields IP Address, Subnet Mask, Default Gateway, Preferred DNS Server and Alternate DNS Server. Select Obtain an IP Address using DHCP and the device will obtain an IP from the DHCP server automatically. Or select Obtain an IP Address using PPPOE and enter the fields for PPPOE connection. AP Settings The AP Settings will be covered in detail in the subsequent section Integrated Wi-Fi Access Point Configuration.

http://www.pepwave.com 20 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.6 Restore and Reboot Illustration 10: Restore and Reboot Restore and Reboot WAI Redirection If the device is not connected to an access point, and the user is accessing an Internet web site, the settings control whether to redirect the web access to the web admin interface page or not. If this is disabled and the device is not connected, the browser will show a web access error message. The user can still access the web admin interface by accessing to the device’s LAN IP address. By default, the LAN IP address is set as http://192.168.20.1. Web Password Protection Select Enable and sets the Password to protect the web user interface. By default, the login account is set as root and password is set as admin. Restore Factory Settings When this option is clicked, default settings will be restored and the unit will be restarted. Reboot CPE Click this button to restart the device.

http://www.pepwave.com 21 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.7 Integrated Wi-Fi Access Point Configuration Integrated Wi-Fi Access Point is configured via the CPE Setup tab. The following sections will provide information as a guide through the configuration. The available Access Point (AP) settings for the Integrated Wi-Fi Access Point functionality are as follows:  Disable Integrated Wi-Fi Access Point functionality is disabled.  Configure Manually Manual configuration of the SSID, Authentication, and Encryption Key values corresponding to the Access Point.  Configure Automatically The SSID, Authentication, and Encryption Key values corresponding to the Access Point are automatically configured to be the same as the respective values that correspond to the ISP’s network. 5.7.1 Access Point Settings AP Settings Keep AP With this option enabled, the Wi-Fi Access Point will always on even if there is no connection to the Internet connection source. AP Transmit Power Adjustment An option to retain a lower power setting for indoor home devices. Available options depend on the radio power of the device. Broadcast SSID With this option enabled, the configured SSID will be broadcast such that it can be detected by an SSID scan. Otherwise, the configured SSID will not be broadcast such that it cannot be detected by an SSID scan. In order to connect with the access point, the SSID needs to be known by the client. Client Isolation Prevent wireless clients connected to the AP from communicating with each other.

http://www.pepwave.com 22 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.7.2 Access Point Disabled Access Point feature will be disabled when Disable is selected. Illustration 11: Access Point Disabled 5.7.3 Access Point configure Manually Illustration 12: Access Point Configure Manually Configure Manually AP SSID In Manual Configuration mode, the SSID is manually entered. Authentication It can be one of three configurable values: • Open No Encryption Key is necessary. • Static WEP Key A 64- or 128-bit Encryption Key is required, and can be entered in either an ASCII or HEX representation. • WPA/WPA2-Personal An Encryption Key, of at least 8 characters, is required.

http://www.pepwave.com 23 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 5.7.4 Access Point Configure Automatically Illustration 13: Access Point Configure Automatically With the Access Point Configuration set to Configure Automatically, the SSID, Authentication, and Encryption Key values of the Integrated Wi-Fi Access Point will be configured to be the same as in the Wireless IP Settings section. Important Note In the Wireless Settings section, if Authentication is set to either 802.1x with dynamic WEP key or WPA/WPA2-Enterprise, then the Configure Automatically option of the Access Point Configuration becomes unavailable, because the Integrated Wi-Fi Access Point functionality currently does not support authentication via the 802.1x with dynamic WEP key and WPA/WPA2-Enterprise methods.

http://www.pepwave.com 24 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 6 Port Forwarding Port Forwarding Settings Service Port Range Enter a port or a range of ports that would like to forward. Protocol The Protocol for the above port(s) forwarding. You should select at least one protocol between TCP and UDP. IP Address The IP address that you would like the traffics forwarded to. Del By clicking the button, you can delete the corresponding rows of port forwarding rules. Illustration 14: Port Forwarding

http://www.pepwave.com 25 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Below the port forwarding table is an option called DMZ Host. If you Enable this function, your Pepwave Surf will become a DMZ device. You can enter an IP address, which will be the IP address of the device that expose to the Internet. The purpose of a DMZ is to make all external users can has access to any ports of the device, so that user do not need to set up port forwarding and internet traffics can directly reach internal devices. Tip Below is a table showing some well-known ports, which is officially registered with IANA. Port Number Description Protocol 7 Echo TCP, UDP 21 FTP TCP 23 TELNET TCP 25 SMTP TCP, UDP 53 DNS TCP, UDP 79 Finger TCP 80 HTTP TCP, UDP 110 POP3 TCP 119 NNTP TCP 161 SNMP TCP, UDP 162 SNMP Trap TCP, UDP

http://www.pepwave.com 26 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 7 QoS QoS Settings Target To choose whether it is an incoming (Source) or outgoing (Destination) traffic that should be controlled by the service. Service Port Range Enter a port or a range of ports that would like to be controlled by the service. Protocol The Protocol for the above port(s). You should select at least one protocol between TCP and UDP. IP Address The IP address that you would like the traffics to be controlled by the service. Priority There are three choices for service priority: Background, Video and Voice. By choosing Default, priority will be automatically adjusted. Del By clicking the button, you can delete the corresponding rows of port forwarding rules. Illustration 15: QoS

http://www.pepwave.com 27 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 8 Firmware Upgrade The Pepwave devices are able to check whether a newer firmware (the software running on the unit) is available. However, it is recommended that you do not update the firmware unless specifically instructed by your ISP to do so. When a firmware upgrade is needed, your ISP will either give you instructions or they will upgrade the firmware remotely. Illustration 16: Firmware tab showing the system information Tip It is highly recommended users to download the configuration file (download directory can be found in the next section) for backup propose before doing firmware upgrade.

http://www.pepwave.com 28 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 9 Debug and System information Illustration 17: Debug tab showing the system information

http://www.pepwave.com 29 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Tip Debug dump and configuration file can be downloaded through clicking the links illustrated above. If you encounter issues and would like to contact Pepwave Support Team (email: support@pepwave.com), please download the above files and attach it along with a description of your encountered issue.

http://www.pepwave.com 30 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series 10 Restore to Default Settings 10.1 Surf Indoor Series There are two ways to restore the Pepwave Surf Indoor unit to default settings. If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and Reboot button. Otherwise, you can also power up the unit and wait for about 1 min. Then press the Reset Button at the rear side of the unit using a pin and then hold it for 5 seconds. The unit will restore the settings to factory default and reboot. 10.2 Surf DX Series There are two ways to restore the Pepwave Surf DX to default settings. If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and Reboot button. Otherwise, you can also power up the Surf DX unit and wait for about 1 min. Then push the Reset Button at the panel side of the unit and then hold it for 5 seconds. The unit will restore the settings to factory default and reboot. Reset Button

http://www.pepwave.com 31 Copyright © 2011 Pepwave User Manual Pepwave PolePoint Series Appendix Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: 1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment. IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Contact Us: Sales http://www.pepwave.com/contact/sales/ Support http://www.pepwave.com/contact/ Business Development and Partnerships http://www.pepwave.com/partners/channel-partner-program/ Address: United States Office 800 West El Camino Real, Mountain View CA 94040 United States Tel: +1 (650) 331 0641 Fax: +1 (650) 625 4664 Hong Kong Office 17/F, Park Building, 476 Castle Peak Road Cheung Sha Wan Hong Kong Tel: +852 2990 7600 Fax: +852 3007 0588 www.pepwave.com

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