Palm SKYG Smartphone User Manual Skywriter UMTS Generic User Guide

Palm Inc Smartphone Skywriter UMTS Generic User Guide

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User Manual 2

YOUR PHOTOS, VIDEOS, AND MUSICCAMERA 2019CHAPTERdate and time are displayed on your captured pictures.Direction (panorama mode only): Sets the direction in which images are to be combined into a panorama.Stitch Count (panorama mode only): Sets the number of pictures that you want to be combined.Capture Speed (sports and burst modes only): Sets the speed for capturing still pictures.Snapshots (sports mode only): Sets the number of shots to be captured with each press of Center  .Quality: Sets the JPG image quality for still pictures.Metering Mode: Sets whether the camera measures the amount of light around the center of the image or the average amount of light around the entire image to determine the best exposure value.Storage: Sets whether to save items to your smartphone or to an expansion card (sold separately).4Select the Advanced tab and set any of the following options. Not all options appear in all camera modes.Capture Format: Sets the format you want for captured still images.Shutter Sound: Sets whether the camera makes a sound when you press Center .Grid (camera mode only): Sets whether an onscreen grid appears to help position the subjects of still pictures.Keep Backlight: Sets whether to turn the backlight on or off when using the camera. This overrides your smartphone backlight settings when you are using the camera.Review Duration: Sets the time length that a captured picture or image is displayed before it is automatically saved and you return to the Camera screen. Select No Limit if you don’t want a time limit. Select No Review if you want captured items to be saved immediately.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS2029CHAPTERFlicker Adjustment: Sets the rate to reduce flicker on the camera screen.Record with Audio (video and MMS video modes only): Sets whether to include audio when recording.Prefix: Sets whether to include the date or the date and time as the prefix in captured item file names. When Default is selected, the prefix for pictures is IMAGE and the prefix for videos is VIDEO.NOTE If you save pictures to an expansion card (sold separately), you cannot select a prefix. Pictures saved to a card are always given the IMAGE prefix.Counter: Resets the file-naming counter back to 1.Recording Limit (video mode only): Sets whether there is a maximum size or length for recorded videos.Image Properties: Adjusts properties such as contrast, saturation, hue, and sharpness for capture images. After you select the property you want, press Right  or Left   to increase or decrease the value.Show Reminder (Contacts picture mode only): Sets whether an alert appears asking whether you want to assign the captured picture to a contact.5Press OK .Pictures & VideosViewing a pictureIn addition to viewing the pictures you capture with the built-in camera, you can view pictures captured on many popular digital cameras or downloaded from the Internet. Your smartphone supports the following picture formats:•JPG •PNG•BMP•GIF1Press Start   and select Pictures & Videos.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS 2039CHAPTER2If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My Documents, and then select My Pictures.3Select the picture you want to view. 4Press OK   to return to Thumbnail View.Viewing a videoIn addition to viewing the videos you capture with the built-in camera, you can view videos captured on many popular digital cameras or streamed from websites. Your smartphone supports and streams the following types of video files:•MPEG-4•3GPP2•3GPP•WMV, WMA, AVI•RTSP Streaming1Press Start   and select Pictures & Videos.2If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My Documents, and then select My Videos.3Select the video you want to view. For more info on viewing videos, see Playing media files on your smartphone.4Press OK   to return to Thumbnail View.Viewing a slide show1Press Start  and select Pictures & Videos.2Press Menu (right softkey) and select Play Slide Show. The slide show plays automatically.3Press Center   to display the slide show toolbar, which you can use to Rotate , Play , Pause , Reverse , Forward , and Stop   the slide show.TIPTo view pictures or videos in a different folder, tap the Show list in the upper-left, and then select the album you want to view. Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS2049CHAPTERSending a picture or videoYou can send a picture or video to other picture-enabled mobile smartphone devices or to an email address as an attachment.You cannot send copyrighted pictures or videos that appear with a lock icon in Thumbnail View.1Highlight the picture or video you want to send. 2Press Menu (right softkey) and select Send.3Select the option you want to use to send the picture or video: an email account, a multimedia message (MMS), or a voice multimedia message (VoiceMail).4When the Messaging application opens, address and send the message (see Creating and sending an email message or Creating and sending a multimedia message).Creating a caller ID pictureYou can add a picture to a contact entry when you create the entry (see Adding a contact). Follow these steps if you want to add a picture to an existing contact, or to replace an existing contact’s picture.1Highlight the picture you want to use as a caller ID picture.2Press Menu (right softkey) and select Save to Contact.3Select the contact to whom you want to assign the picture, or press New (left softkey) to create a new contact to whom you want to assign the picture.TIPYou can also beam an item to a nearby device. Press Menu (right softkey) and select Beam. TIPIf you have set up Windows Live on your smartphone (see Using Windows LiveTM), you can send a picture to the web storage space of your Windows Live account. From there, you can share the picture with other web users. Highlight the picture, press Menu (right softkey), and select Send to your space. Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS 2059CHAPTEROrganizing pictures and videosYou can move or copy pictures and videos to other folders or between your smartphone and an expansion card.1Highlight the picture or video you want to move or copy.2Do one of the following:Move the picture or video: Press Menu (right softkey) and select Edit > Cut.Copy the picture or video: Press Menu (right softkey) and select Edit >Copy.3Tap the Show list in the upper-left and select the location where you want to place the picture or video.4Press Menu (right softkey) and select Edit > Paste.You can also view a specific folder or expansion card and arrange the pictures and videos by name, date, or size.1Tap the Show list in the upper-left and select the folder you want to view.2Tap the Sort By list in the upper-right and select the sort method: Name, Date, or Size.Using a picture as the Today screen background1Highlight the picture you want to use.2Press Menu (right softkey) and select Set as Today Background.3Select the Transparency level list and select the appropriate level. Use a higher percentage for a more transparent picture and a lower percentage for a more opaque picture.4Press OK   to return to Thumbnail View.Editing a pictureFor more extensive edits, download your picture or video to your computer and edit it in your favorite graphics program. Then sync the picture or video back to your smartphone.TIPTo create a new location for storing the picture or video, press Menu (right softkey) and select Edit > New Folder.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS2069CHAPTER1Select the picture you want to edit.2Press Menu (right softkey) and select Edit.3Do any of the following: •To rotate the picture 90 degrees, press Rotate (left softkey). •To crop the picture, press Menu (right softkey) and select Crop. Tap and drag the stylus to highlight the area to crop. Tap inside the box to crop the picture. •To adjust the brightness and contrast levels of the picture, press Menu (right softkey) and select AutoCorrect. •To undo an edit, press Menu (right softkey) and select Undo.•To cancel all unsaved edits you made to the picture, press Menu (right softkey) and select Revert to Saved.4To save your edited picture, press Menu (right softkey) and select Save As. Enter a new name for the picture and press OK .Deleting a picture or video1Highlight the picture or video you want to delete.2Press Menu (right softkey) and select Delete.3Select Ye s   to confirm the deletion. Renaming a picture or video1Highlight the picture or video you want to rename.2Press Menu (right softkey) and select To o l s  > Properties.3Enter a new name for the picture or video.4Press OK   to return to Thumbnail View.Customizing picture playback settings1Press Start  and select Pictures & Videos.2Press Menu (right softkey) and select To o l s  > Options.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICPICTURES & VIDEOS 2079CHAPTER3On the General tab, set any of the following options:Use this picture size: Sets the size of pictures you send with the Messaging application.When rotating a picture, rotate 90 degrees: Sets the direction in which pictures rotate.4Select the Slide Show tab, and set any of the following options:During slide shows, optimize for viewing: Sets whether pictures are optimized for portrait or landscape format during slide shows.Play screensaver when connected to my PC and idle for 2 minutes: Sets whether the pictures in your My Pictures folder are used as a screensaver when your smartphone is connected to your computer and ActiveSync® desktop software is not running.5Press OK   to return to Thumbnail View.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE2089CHAPTERWindows Media Player MobileWindows Media Player Mobile can play music, audio, and video files that are stored on your smartphone or on an expansion card (sold separately) in any of the following file formats:•WMA •WMV •MP3•3GP•AAC•AAC+•MPEG-4IMPORTANT You must have QuickTime Player version 6.5 or later installed on your computer to play videos recorded by your smartphone. You can download the videos from an expansion card or you can click the video thumbnail after synchronizing the files.You can listen to these music, audio, and video files through the speaker on the back of your smartphone or through stereo headphones.Synchronizing Windows Media Player library filesUse the Sync feature in the desktop version of Windows Media Player to transfer digital music, audio, video, and playlist files between your computer and an expansion card or your smartphone. Using the Sync feature ensures that the files are transferred correctly.BEFORE YOU BEGIN Do the following:•Be sure you have Windows Media Player 10 or later installed on your computer. On a Windows XP computer, Windows Media Player 10 must be installed on your computer before you DID YOU KNOW?You can also download animated GIF files and view them in Internet Explorer Mobile. TIPFor tips on using the desktop version of Windows Media Player, go to the Help menu in Windows Media Player on your computer.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE 2099CHAPTERinstall ActiveSync desktop software. You can install ActiveSync desktop software from your smartphone. (If you are having trouble, see My video and music files won’t sync.) If you need to install Windows Media Player, you can download it for free from microsoft.com.NOTE Windows Media Player 11 is already installed on Windows Vista computers.•To sync Windows Media Player files with your computer, set the Media sync option on your smartphone (see Changing which applications sync).1On your computer, open Windows Media Player.2(Optional) If you’re transferring media files to an expansion card, insert a 32MB or larger expansion card into your smartphone.3Connect your smartphone to your computer with the USB sync cable.4Do one of the following:Windows Media Player 10: When the Device Setup Wizard opens on your computer, click Automatic. Check the Customize the playlists that will be synchronized box.Windows Media Player 11: Select the arrow below the Library tab, and then select the type of item you want to synchronize: pictures, music, or videos. Select the arrow below the Sync tab, and then select Tr e o  > Set Up Sync. Check the Sync this device automatically box. To sync with an expansion card, select the arrow below the Sync tab, and then select Storage Card > Set Up Sync.5Select the playlists you want to sync. On a Windows Vista computer, select the All Photos and All Videos playlists to synchronize pictures and videos between your smartphone and your computer.NOTE If the playlist you want does not appear, the items you want to synchronize may reside in a folder that does not sync with Windows Media Player. Sync those items by following the correct sync procedure described in Synchronizing your pictures, videos, and music.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE2109CHAPTER6Click Finish to begin the transfer. If you are transferring files to an expansion card, be patient; transferring media files to an expansion card can take several minutes.To find your synchronized files, update the library in Windows Media Player. The files appear in the updated libraries.Playing media files on your smartphone1Press Start   and select Windows Media Player.2If the Library screen is not displayed, press Menu (right softkey) and select Library. 3Tap the Library list in the upper-left and select the library you want to use.4Select the category containing the media file you want to play. Continue selecting categories until the list of individual items (videos, songs, albums, or artist names) appears.5Select the item you want to play (such as a song, album, or artist name).6Press Play (left softkey). See the next page for playback controls.7Press Menu (right softkey) and select any of the following during playback:Library: Displays the Library screen so you can select a different song to play.Shuffle/Repeat > Shuffle: Plays the Now Playing playlist in random order. A check appears next to this command when it is on.Shuffle/Repeat > Repeat: Plays the Now Playing playlist repeatedly. A check appears next to this command when it is on.Stop: Ends playback.TIP To play a file that is not in a library, go to the Library screen, press Menu, and select Open File.TIP If you can’t find a item you want, update the library (see Working with libraries).Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE 2119CHAPTERPlayback controlsUse any of the following onscreen controls during playback: or Center   plays the current file. or Center   pauses the current file. or Left   skips to the beginning of the current file or to the previous file. or Right   skips to the next file. sets the point from which playback begins. Tap and drag the slider to change the current position. or Volume button increases the volume level. or Volume button decreases the volume level. turns the sound on or off. displays a video using the full screen. displays a website where you can find music and videos to play. indicates the rating of the current file. Select the star to change the rating.Working with librariesA library represents each of the storage locations available to Windows Media Player Mobile, such as your smartphone (My Device) or an optional expansion card, sold separately (My Storage Card). Each library contains links to the media files in that location. Windows Media Player Mobile usually updates the My Device library automatically, but you must manually update the My Storage Card library.DID YOU KNOW?You can play streaming files from the web. To play an MMS (Microsoft Media Streaming) file, press Menu on the Library screen and select Open URL. Select URL and enter the website address, or select History and select a site you’ve visited before. DID YOU KNOW?If you close the Windows Media Player Mobile window, your music continues to play in the background.TIPIf you don’t see a media file that you added, manually update the library.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE2129CHAPTER1Press Start   and select Windows Media Player.2If the Library screen is not displayed, press Menu (right softkey) and select Library.3Press Menu (right softkey) and select Update Library.4Wait for the files to be added, and then select Done.Working with playlistsA playlist is a list of media files that play in a specific order. You can use playlists to group audio files together or video files together for convenient playback. For example, in the desktop Windows Media Player, you can create a playlist of upbeat songs for when you exercise and a playlist of soothing songs for a long flight. When you synchronize, your favorite playlists are automatically copied to your smartphone. Your playlists appear in your libraries (in the My Playlists category).A temporary playlist, called Now Playing, appears on the Now Playing menu. It lists the currently playing file, as well as any files that are queued up to play next. You can add to, modify, or clear the files on the Now Playing playlist.1Go to the Now Playing screen:•If you are on the Library screen, select the Now Playing category.•If you are on the Playback screen, press Now Playing (left softkey).TIPTo delete an item from a library, highlight the item and then press and hold Center on the 5-way to open the shortcut menu. Select Delete from Library, and select Ye s  to confirm the deletion.DID YOU KNOW?If you move files between your smartphone and an expansion card, be sure to update your libraries, or you won’t be able to see the files in their new location.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE 2139CHAPTER2Do any of the following:•To move a file up or down one slot, highlight the file and select Move Up  or Move Down .•To add a file, highlight the file, select Add , press Menu (right softkey), and select Queue Up.•To delete a file from the playlist, highlight the file and select Remove .•To view more info about a file, highlight the file and select Properties .•To remove all items from the Now Playing playlist, press Menu (right softkey) and select Clear Now Playing.Customizing Windows Media Player Mobile1If you are on any screen other than the Playback screen, press OK   to go to the Playback screen.2Press Menu (right softkey) and select Options.3On the Playback tab, set any of the following options:Show time as: Sets whether the time remaining or time elapsed appears in the Playback screen.Pause playback while using another program: Sets whether playback continues if you switch to another application.TIPYou can also move a file in the Now Playing playlist by tapping and dragging it to a new position.Final Draft #6     Confidential     Palm, Inc.
YOUR PHOTOS, VIDEOS, AND MUSICWINDOWS MEDIA PLAYER MOBILE2149CHAPTERResume playback after a phone call: Sets whether playback continues after you finish a phone call.4Select the Video tab and set any of the following options:Play video in full screen: Sets whether videos automatically play in full screen format.Scale to fit window: Sets whether videos are automatically scaled to fit the Playback screen.5Select the Network tab and set the following options:Protocol: Enables and disables the available protocols. You must select at least one protocol. You can also set a UDP Port.Internet connection speed: Specifies the speed of your network connection, and specifies whether you want the device to detect connection speed.6Select the Library tab and set whether you want to see the Library or Playback screen when you open Windows Media Player Mobile.7Select the Skins tab and select Previous or Next to set the player’s background.8Select the Buttons tab to change any of the available button settings:•To assign a button, highlight the item you want to set, select Assign, and press the button you want to use for that item.•To restore an item’s factory setting, highlight the item and select Reset.•To unassign an item, highlight the item and select None.9Press OK .Final Draft #6     Confidential     Palm, Inc.
CHAPTER215Your personal information organizer10Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Treo™ Pro smartphone is all you need to organize your personal information and keep it with you wherever you go.You never lose your information, even if your battery is completely drained. All your personal information is backed up each time you synchronize, and your information is kept private when you use the security features available on your smartphone. Also, you can easily share info with others electronically.Benefits•Track current, future, and past appointments•Make to-do lists that get done •Set reminders for appointments, birthdays, important tasks, and moreFinal Draft #6     Confidential     Palm, Inc.
In this chapterContacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  217Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  222Tasks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  228Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  231Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS 21710CHAPTERContactsAdding a contact1Go to your Today screen and press Contacts (left softkey).2Press New (left softkey).3Select the type of contact to create:Outlook Contact: This type of contact is stored in the Contacts application on your smartphone and synchronizes with the Contacts application in Microsoft Office Outlook® on your computer.SIM Contact: This type of contact is stored on the SIM card in your smartphone and does not synchronize. If you use the SIM card with another smartphone, you can access any contacts on the SIM card (see Using SIM Manager).4Use the 5-way navigator to move between fields as you enter information.NOTE For a SIM contact, you can enter a name and phone number only.TIPIf you have set up a Windows Live account (see Using Windows LiveTM), you can save the contact as a Windows Live contact. A Windows Live contact synchronizes with your Windows Live contacts list but not with Microsoft Outlook on your computerFinal Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS21810CHAPTERHere are some helpful tips for entering info:•To enter complete name or address (work, home, or other) information, tap the arrow on the right side of the line and enter the information in the box that appears. When finished, tap outside the box to accept the information and close the box.•To add a caller ID picture that displays when that person calls, select Picture, and then select Camera and take a picture, or select an existing picture from Thumbnail View. •To assign a ringtone to the entry, select Ring tone and select a tone.•To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear. To add a new category, press New (left softkey), enter the category name, and press OK .5(Optional) To add a note to an entry, select the Notes tab.6After you have entered all the information, press OK . Viewing or changing contact information1Go to your Today screen and press Contacts (left softkey).2In the Contacts list (viewed by name), begin entering any combination of letters from the contact’s first and/or TIPTake some time to scroll down through all the fields in a new contact. There are fields for multiple addresses, phone numbers, email addresses, and much more.TIPBe sure to enter mobile numbers and email addresses in the correct fields so that Messaging can find this info when you address a message and Calendar can find your contacts when you want to invite them to meetings.DID YOU KNOW?If you want to create a new contact that shares information with an existing contact—for example, they both work at the same company—you can make a copy of the first contact and then edit only the fields you need to change for the new contact. In the contacts list, highlight the first contact, press Menu (right softkey), and then select Copy Contact.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS 21910CHAPTERlast name. If you use both first- and last-name letters, separate them by a space.You can type letters from the last name first. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds both Smilla Anderson and Ann Smith.3Select the entry you want to open.4Press Menu (right softkey) and select Edit.5Make changes to the entry as necessary.6Press OK .Deleting a contact1Go to your Today screen and press Contacts (left softkey).2In the Contacts list, highlight the contact you want to delete.3Press Menu (right softkey) and select Delete Contact.4Select Ye s  to confirm the deletion.TIPYou can also find a contact by tapping the first letter of the first or last name in the alphabetical index at the top of the Contacts list screen.DID YOU KNOW?When you select a contact entry, you are presented with several options for contacting the person, depending on what information you have entered for the contact. For example, you may see options for calling a number associated with the contact, sending an email to the contact’s email address, or calling the last number you dialed to call the contact. Select a phone number to dial, or select a messaging option to create a new message addressed to the contact.DID YOU KNOW?You can find a contact by company name. Open Contacts, press Menu (right softkey), and select View By > Company. Select a company name to see the contacts who work there.TIPTo view a particular group of contacts, press Menu (right softkey), select Filter, and then select the category you want to view.TIPYou can quickly send a text message to a contact from within the Contacts application. Select the contact name, press Menu (right softkey), and select Send Text Message.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS22010CHAPTERCustomizing Contacts1Go to your Today screen and press Contacts (left softkey).2Go to the Contacts list.3Press Menu (right softkey) and select Options.4Set any of the following options:Show alphabetical index: Displays the alphabet at the top of the Contacts list. You can use this index to find a contact.Show contact names only: Enables you to fit more names on the Contacts list by hiding everything but the contact’s name.Area code: Specifies the default area code for new contact entries.5Press OK .Finding a contact in an online address bookIn addition to having contacts on your device, you can also access contact information from your organization’s online address book or Global Address List (GAL).BEFORE YOU BEGIN Do the following:•Make sure you are accessing Exchange Server 2007, or Exchange Server 2003 upgraded to Service Pack 2.•Add access to the online address book to your smartphone. See Adding an online address book.•After adding the online address book, you must synchronize with the Exchange server in order for the Company Directory option to appear.1Go to your Today screen and press Contacts (left softkey).2Press Menu (right softkey), select Company Directory, enter the name of the contact, and select Search. Sending a contactYour smartphone provides multiple options for sending a contact’s information to someone else.1Go to your Today screen and press Contacts (left softkey).2In the Contacts list, highlight the contact you want to send.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS 22110CHAPTER3Press Menu (right softkey) and select one of the following options:Beam a contact to a nearby device: Select Send Contact > Beam, and then select the receiving device.Send a text message containing the contact information: Select Send Contact > Text Messages. Select which contact information you want to send, and press Done (left softkey). Address the text message and press Send (left softkey).Send a multimedia message containing the contact information: Select Send as vCard. Address the multimedia message and press Send (left softkey).Using SIM ManagerYou can manage the contacts on your SIM card, including deleting numbers and transferring numbers between the card and the Contacts application on your smartphone.1Press Start  and select Programs.2Select SIM Manager  .3Highlight the contact you want.4Press Menu (right softkey) and select the option you want to edit the contact’s information, delete the contact, copy it to the Contacts application, and more. 5Press OK .TIPYou can also send a message to the highlighted contact. Press Menu (right softkey) and select Send MMS (Mobile) or Send VoiceMail (Mobile).TIPYou can also open SIM Manager from within the Contacts application. On the Contacts list, press Menu (right softkey) and select SIM Manager.TIPYou can create a new SIM contact directly in SIM Manager by pressing New (left softkey).Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR22210CHAPTERCalendarDisplaying your calendar1Press Calendar .2Press Menu (right softkey) and select View.3Select one of the following views:Agenda: Shows your daily schedule in list format. Upcoming appointments are bold; past appointments are dimmed.Day: Shows your daily schedule in day-planner format. Day View displays a horizontal time strip at the top to show at a glance when you have appointments.Week: Shows your schedule for an entire week.Month: Shows your schedule for a whole month.  A morning appointment An afternoon appointment Both morning and afternoon appointments  An all-day eventYear: Shows a calendar for a six-month period.4Use the 5-way to move to another day, week, month, or year (depending on the current view).TIPIf a contact has more than one phone number, you can automatically copy one or more of the numbers to the SIM card. In SIM Manager, press Menu (right softkey) and select Tools > Options. Check the boxes next to the numbers you want automatically copied to the SIM card and press OK.DID YOU KNOW?If your schedule contains a conflict—two appointments that overlap—you can see the conflict in both Day View and Week View.TIPTo switch views, press the left softkey. Don’t confuse the view name displayed above the left softkey with the current view. The left softkey displays the name of the next view you see when you press the key.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 22310CHAPTERCreating an appointment1Press Calendar .2Press Menu (right softkey) and select New Appointment.3Enter a subject (description) and a location.4Select Starts and select the starting date and time.5Select Ends and select the ending date and time.6Press OK .Adding an alarm reminder to an event1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Reminder, and then select Remind me.4Enter the number of minutes, hours, days, or weeks before the event you would like to receive the alarm.1Number of time units2Type of time units5Press OK .TIPTo “pencil in” an appointment, open the appointment, select Status, and then select Te n t a t i v e .TIPYou can display your appointments on your Today screen (see Selecting which items appear on your Today screen).12Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR22410CHAPTERCreating an untimed eventAn untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time of day. These events appear as banners at the top of your calendar; they don’t occupy blocks of time. For example, “Submit Final Draft” in the screenshot shown below is an untimed event.1Press Calendar .2Press Menu (right softkey) and select New Appointment.3Enter a subject (description).4Select the starting and ending dates.5Select All Day, and then select Ye s .6Press OK .Scheduling a repeating appointment1Create an appointment or untimed event and then select it.2Press Menu (right softkey) and select Edit.3Select Occurs, and then select a repeat pattern. To create a repeat pattern, select Edit pattern and follow the onscreen instructions.4Press OK .Sending a meeting requestYou can email meeting invitations to contacts who use Outlook or Outlook Mobile.BEFORE YOU BEGIN Create contact entries with email addresses for the people you want to invite to a meeting (see Adding DID YOU KNOW?An untimed event can last longer than a day.TIPTo enter a birthday or an anniversary, create an untimed event that repeats every year.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 22510CHAPTERa contact). You can’t access contact entries without email addresses from your calendar.1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Attendees. 4Select Add Required Attendee, and then select the name of the contact you want to invite. To invite other attendees, select Add Required Attendee, and then select the names.5(Optional) To invite optional attendees, select Add Optional Attendee, and then select the names.6 Press OK .The next time you synchronize, the meeting request is sent to the attendees. When attendees accept your request, the meeting is automatically added to their schedules. When you receive their response, your calendar is updated as well.Replying to a meeting requestYou receive and reply to meeting requests in the Messaging application (see Working with meeting invitations). If you accept or tentatively accept an invitation, it shows up as an appointment in your Calendar.Marking an event as sensitiveIf other people have access to your Outlook calendar on your computer and you don’t want them to see an appointment, you can mark that appointment as private to hide it from other Outlook users.1Create an event and then select it.2Press Menu (right softkey) and select Edit.DID YOU KNOW?If you are using Exchange Server 2007, or Exchange Server 2003 with Service Pack 2, you can use your corporate Global Address List to find contact information for an attendee. Select Attendees, select Add Required Attendee or Add Optional Attendee, press Menu (right softkey), and then select Company Directory. Enter the name of the attendee and select Find.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR22610CHAPTER3Select Sensitivity, and then select one of the following:Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Personal” near the top of an open appointment.Private: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Private” near the top of an open appointment. If you sync with an Exchange server, other users who can access your folders can’t see your private events; they see private events as unavailable time slots.Confidential: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Confidential” near the top of an open appointment. 4Press OK .Organizing your scheduleUse categories to view various types of events.1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Categories and check the categories that apply to this event. To add a new category, press New (left softkey), enter the category name, and press OK .4Press OK   two more times.5After you assign events to categories, press Menu (right softkey) and select Filter.TIPIf you don’t see an option on the screen, press Down on the 5-way to scroll to other options. For example, when editing an event, you don’t see the Sensitivity option until you scroll toward the bottom of the entry.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 22710CHAPTER6Select the type of events you want to view.Deleting an event1Highlight the event you want to delete.2Press Menu (right softkey) and select Delete Appointment.3Select Ye s   to confirm the deletion.Customizing Calendar1Press Menu (right softkey) and select Tools > Options.2On the General tab, set any of the following options:Start in: Specifies which view is displayed when you open Calendar.1st day of week: Specifies Sunday or Monday as the first day of the week for all Calendar views.Week view: Specifies whether five, six, or seven days appear in Week View.Show half hour slots: Specifies whether time slots appear in hour or half-hour increments in Day View and Week View.Show week numbers: Specifies whether week numbers (1–52) appear in Week View.3Select the Appointments tab and set any of the following options:TIPWonder why you’re not seeing all the events in your day? Check to make sure that the filter is set to All Appointments.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERTASKS22810CHAPTERSet reminders for new items: Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events.Show icons: Specifies which icons appear next to events.  The event has a reminder. The event repeats in a specified pattern. The event has a note attached. A location has been assigned to the event. The event is a meeting. The event is marked private.Send meeting requests via: Specifies the email account used to send meeting requests.4Press OK .Sending an appointment1Press Calendar .2Highlight the appointment you want to send.3Select one of the following: Beam an appointment to a nearby device: Press Menu (right softkey) and select Beam Appointment. Select the receiving device.Send a multimedia message containing the appointment: Press Menu (right softkey) and select Send as vCalendar. Address the multimedia message and press Send (left softkey). TasksYou can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks.Adding a task1Press Start   and select Programs.2Select Ta s k s  .TIPNot all icons appear in all Calendar views.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERTASKS 22910CHAPTER3Press Menu (right softkey) and select New Ta s k .4Enter a description of the task in the Subject field.5Set any of the following:Priority: Specifies the priority level for this task. Later you can arrange your tasks based on the importance of each task.Status: Indicates whether the task is now completed.Starts: Specifies when the task begins.Due: Specifies the due date for the task.Occurs: Indicates if the task repeats at regular intervals and how often it repeats.Reminder: Sets an alarm for this task and indicates when you want to be reminded.Categories: Assigns the task to one or more categories. To add a new category, press New (left softkey), enter the category name, and press OK .Sensitivity: Marks this task as Normal, Personal, Private, or Confidential (see Marking an event as sensitive for descriptions of these terms).6(Optional) Select the Notes tab and enter additional text for the task.7Press OK .Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERTASKS23010CHAPTERChecking off a task1Highlight the task you want to check off.2Press Complete (left softkey).Organizing your tasks1In the Tasks list, press Menu (right softkey) and select Filter.2Select which tasks you want to view: All Tasks, Recently Viewed, No Categories, Active Tasks, Completed Tasks, or a specific category, such as Business or Personal.3Press Menu (right softkey) and select Sort By.4Select the sort method: Status, Priority, Subject, Start Date, or Due Date.Deleting a task1Highlight the task you want to delete.2Press Menu (right softkey) and select Delete Task.3Select Ye s  to confirm the deletion.Customizing Tasks1Go to the Tasks list.2Press Menu (right softkey) and select Options.TIPYou can also add a task by selecting the Tasks entry bar at the top of the task list screen, entering the task description, and pressing Center on the 5-way. Select the icons to the left of the bar to set the task as high or low priority.TIPYou can display your tasks on your Today screen (see Selecting which items appear on your Today screen).TIPYou can also mark a task complete by tapping the check box next to the task on the Tasks list.DID YOU KNOW?Overdue tasks appear in red.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERNOTES 23110CHAPTER3Set any of the following options:Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks using the Reminder field on the task entry screen.Show start and due dates: Displays task start and due dates in the Tasks list.Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list.4Press OK .NotesNotes are a great way to capture thoughts, questions, and meeting notes on your smartphone. You can also create a voice note or add a recording to an existing note.BEFORE YOU BEGIN On a Windows XP computer, to take advantage of all the sync features available in the Notes application, install ActiveSync desktop software from your smartphone (see Installing the desktop sync software).Creating a note1Press Start  and select Programs. 2Select Notes .3Press New (left softkey).4Do one of the following:•Type the text with the keyboard.•If you turned on writing mode (see Customizing Notes), write the text with the stylus.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERNOTES23210CHAPTER•Press Menu (right softkey), select Draw, and draw a sketch with the stylus, crossing at least three ruled lines.5Press OK .Creating a voice note1Press Start   and select Programs.2Select Notes .3Do one of the following:To create a new voice note: Press New (left softkey).To add a voice recording to an existing note: Open the note to which you want to add the recording.4If the voice note controls are not visible at the bottom of the screen, press Menu (right softkey) and select View Recording Toolbar. 5Tap the Record  icon.*Voice note controls6Speak into the microphone on your smartphone, or hold it close to another sound source.7When you finish recording, tap the Stop  icon. A Recording  icon appears in the note or note list, depending on where you recorded the note.8Press OK .*Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERNOTES 23310CHAPTERCreating a note from a template1Go to the Notes list.2Tap the Show list in the upper-left and select Te m p l a t e s . If you do not see the Templates folder, select More Folders.3Open the template you want to use.4Enter the information.5Press OK .6Rename the note and move it to the appropriate folder. See Organizing your notes for details.Organizing your notesYou can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion card (sold separately) inserted into your smartphone.1Go to the Notes list and highlight a note you want to move or rename.2Press Menu (right softkey) and select Rename/Move.3Select Name and enter a new name for the note.4Select Folder, and then select the folder in which you want to store the note.5Select Location, and then select Main memory or Storage Card. The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone.6Press OK .DID YOU KNOW?You can add several voice notes within a single note.TIPTo play a recording, select the voice note in the Notes list, or open the note containing the recording and tap the Recording icon. Tap the controls at the bottom of the screen to control playback and volume.TIPTo create a new template, open the note you want to save as a template. Press Menu (right softkey) and select Tools > Rename/Move. Select Name and enter a name for the template. Select the Folder list and select Templates. Press OK.TIPTo create a new folder, go to the Notes list, tap the Show list in the upper-left, and select Add/Delete. Select New, enter a name for the folder, and press OK.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL INFORMATION ORGANIZERNOTES23410CHAPTERDeleting a note1Go to the Notes list and highlight the note you want to delete.2Press Menu (right softkey) and select Delete.3Select Ye s  to confirm the deletion.Customizing Notes1Go to the Notes list.2Press Menu (right softkey) and select Options.3Set any of the following options:Default mode: Makes the default entry mode either Writing or Typing. The default is Typing; if you change it to Writing, you can write notes directly on the screen using the stylus.Default template: Specifies the default template for new notes.Save to: Indicates the default location where new notes are stored.Record button action: Specifies what happens when you press and hold the Side button to record a voice note while in another application: whether the Notes application opens or whether you stay in the current application. This option applies only if you have changed the function of the Side button to open Notes (see Reassigning buttons)4Press OK .TIPTap Global Input Options to set options for entering text in any application (see Setting input options).Final Draft #6     Confidential     Palm, Inc.
CHAPTER235Your Microsoft Office and other document tools11Your  Palm ® Treo™ Pro smartphone enables you to take your office with you—including your Microsoft Office files. With Microsoft Office Mobile®, you can carry, create, view, and edit Microsoft Word, Excel®, and OneNote files directly on your smartphone. You can also view, carry, and manage PowerPoint® files on your smartphone. You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location at any time.You can also use Adobe Reader to view PDF files on your smartphone.Benefits•Manage Word, Excel, PowerPoint, and OneNote files on your smartphone•Improve productivity by taking important docs, spreadsheets, and presentations with you•Work with PDF filesFinal Draft #6     Confidential     Palm, Inc.
In this chapterSynchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . .  237Word Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  239PowerPoint Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  246Excel Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  247OneNote Mobile  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  258Adobe® Reader® LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  261Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSSYNCHRONIZING YOUR MICROSOFT OFFICE FILES 23711CHAPTERSynchronizing your Microsoft Office filesYou can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions:Operating system: Do you use Windows XP or Windows Vista®?Sync direction: Are you transferring files from your smartphone to your computer, or from your computer to your smartphone?For information about installing desktop sync software and about synchronizing with your computer, see Installing the desktop sync software.Synchronizing files that are on your smartphone: Windows XP or Windows VistaBEFORE YOU BEGIN Turn on the option to synchronize files (see Changing which applications sync).To synchronize files that you capture on or copy to your smartphone, simply follow one of the procedures for synchronizing with your computer described in Synchronizing with desktop sync software. After you synchronize, you can view and edit the items on your computer see Where are the changes I made to my file?).Synchronizing files that are on your computer: Windows XP1Connect your smartphone to your computer with the USB cable.NOTE Most ActiveSync desktop software options are available only when your smartphone is connected to your computer.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSSYNCHRONIZING YOUR MICROSOFT OFFICE FILES23811CHAPTER2On your computer, double-click the ActiveSync®   icon in the taskbar in the lower-right corner of your computer screen to open the ActiveSync desktop software window.3Under Information Type, double-click Files to view a list of all synchronized files.4Do either of the following:•To copy a file from your computer to your smartphone, click Add, browse to and highlight the file, and click Open.•To delete a file from the file sync folder on your computer and from your smartphone, highlight the file name and click Remove.NOTE If you receive an error while synchronizing files, make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone.TIPIf the ActiveSync icon does not appear in the taskbar, click Start > Programs > Microsoft ActiveSync to open the ActiveSync window.TIPIf Files doesn’t appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked.TIPIf a Treo My Documents sync folder has been created on your computer, you can also synchronize by dragging files into the appropriate subfolder under that folder.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®23911CHAPTERSynchronizing files that are on your computer: Windows Vista1On your computer, copy or save the file to the Documents\Documents on username’s Smartphone folder.2Connect your smartphone to your computer with the USB cable. Synchronization takes place automatically.Where are the changes I made to my file?Don't look for the changed file in its original location on your computer. Only the synchronized version contains the changes, and that version is in the file sync folder. To find this folder, do one of the following:Windows XP: On your computer desktop, double-click the file sync folder icon. This is a shortcut to the file sync folder.Windows XP: In ActiveSync desktop software, double-click Files. The location of the file sync folder appears in the File Synchronization Settings dialog box (under On this computer, synchronize the files in this folder).Windows Vista: Open the Documents\ Documents on username’s Smartphone folder.On your smartphone, you can find the synchronized file by doing either of the following:•Press Start  and select Office Mobile. Select the application that opens the file: Word Mobile  , Excel Mobile  , PowerPoint Mobile  . or OneNote Mobile  .•Press Start , select Programs, and then select File Explorer . Tap the Show list in the upper-left and select My Device > My Documents.Word Mobile®With Microsoft Office Word Mobile®, you can create and edit documents and templates and save them as DOC, RTF, TXT, and DOT files. You can also edit DID YOU KNOW?The Documents on username’s Smartphone folder is created when you select the option to sync Files.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24011CHAPTERMicrosoft Office Word documents and templates that you create on your computer. However, keep in mind that some of the information and formatting may be lost when you save the document on your smartphone.The following features are not supported in Word Mobile:•Backgrounds.•Bidirectional text.•Document protection.•Metafiles.•Artistic page borders. Lined page borders are supported.•Password-protected files. Remove password protection on your computer before opening the file on your smartphone.•Shapes and text boxes.•Smart tags.The following features are partially supported in Word Mobile:Picture bullets: Regular bullets are supported.Revision marks: Documents appear as though all revisions were accepted; if the document is saved, revision marks are lost.Table styles: Some or all of the formatting is lost if the document is saved.Underline styles: Unsupported styles are mapped to one of the four supported styles: regular, dotted, wavy, or thick/bold/wide.Legacy Pocket Word files: You can open PSW files, but if you edit a file, you need to save it in DOC, RTF, TXT, or DOT format.The following features are not supported on your smartphone, but they remain in the file so that when you open the file on your computer, they appear as expected: Fonts and font sizes: Original fonts are listed on your smartphone and are mapped to the closest font available.Footnotes, endnotes, headers, and footers.DID YOU KNOW?If you have a PDF file (.pdf), you can view the file using Adobe Reader. Press Start, select Programs, and then select Adobe Reader (see Adobe® Reader® LE).Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24111CHAPTERLists: Indented lists are mapped to the closest indentation level supported by Word Mobile.Page breaks: Although not displayed, all page breaks, except a break placed at the end of a document, are retained in the document.Creating a document1Press Start   and select Office Mobile.2Select Word Mobile .3The first time you open Word Mobile, a new document opens. Otherwise, press New (left softkey). 4Enter the text of the document.5Press OK   to save the file. When you save a new document, it is automatically named after the first several words in the file.Opening an existing document1Press Start   and select Office Mobile.2Select Word Mobile .3In the document list, select the document you want to open.Creating a document from a template1Go to the documents list.2Tap the Show list in the upper-left and select Te m p l a t e s . If you don’t see Templates in the Show list, select More Folders to access this folder.3Open the template you want to use.4Press Menu (right softkey) and select File > Save As.5Select Name and enter a new name for the file.6Select the Folder list, and then select the folder where you want to save the file.7Select the Ty p e  list, and then select the format in which you want to save the file.8Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on TIPTo zoom in or out, press View (left softkey), select Zoom, and then select the zoom level.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24211CHAPTERan expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.9Select Save.Finding or replacing text in a document1Open the document containing the text you want to find.2Press Menu (right softkey) and select Edit > Find/Replace.3Select Find what and enter the text you want to find.4(Optional) Check the Match case box to find text that matches the capitalization in the text you entered step 3.5(Optional) Check the Match whole words only box to find only full words that match the text you entered in step 3.6Select Find to locate the first instance of the text you entered in step 3, or select Replace and enter the replacement text.7Select Next to find the next instance of the text, or select Replace to replace it. To replace all instances of the text, select Replace All.8When you see a message that the search is done, press OK .Moving or copying text1Open the document containing the text you want to move or copy.2Highlight the text you want to move or copy.3Press Menu (right softkey) and select Copy to copy the text, or select Cut to move the text.4Open the document where you want to insert the text and position the cursor where you want the text to appear.5Press Menu (right softkey) and select Paste.TIPTo create a new template, open the document you want to save as a template. Press Menu (right softkey) and select File > Rename/Move. Select Name and enter a name for the template. Select Folder, and then select Templates. Press OK.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24311CHAPTERSaving a copy of a documentNOTE If a document was previously saved on a computer, any unsupported formatting may be lost when you save the file.1Open the document you want to copy.2Press Menu (right softkey) and select File > Save As.3Select Name and enter a new name for the file.4Select the Folder list, and then select the folder where you want to save the file.5Select the Ty p e  list, and then select the format in which you want to save the file.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Select Save.Formatting text1Open the document you want to format.2Highlight the text you want to format.3Press Menu (right softkey) and select Format > Font.4Set any of the following options for the highlighted text:Font: Specifies the typeface.Font color: Specifies the color.Size: Specifies the point size. Bold: Indicates whether the text appears normal or thick. Italic: Indicates whether the text appears upright or slanted.Underline: Indicates whether the text appears with an underscore.Highlight: Indicates whether the text appears with a yellow highlight.Strikethrough: Indicates whether the text appears with a line through it.5Press OK   to return to the document.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24411CHAPTERFormatting paragraphs and lists1Open the document you want to format.2Position the cursor in the paragraph you want to format.3Press Menu (right softkey) and select Format > Paragraph.4Set any of the following options:Alignment: Aligns the text paragraph with the left, right, or center of the page.List: Creates a bulleted or numbered list.Indentation: Changes the paragraph margins.•Left: Sets the left margin for the entire paragraph.•Right: Sets the right margin for the entire paragraph.•Special: Lets you indent the first line or set a hanging indent.•By: Sets the size of the special indentation.5Press OK   to return to the document.Checking spelling in a document1Open the document you want to check.2Press Menu (right softkey) and select To o l s  > Spelling. To check the spelling of specific text, highlight it before you select Spelling.3If an unknown or misspelled word is encountered, do one of the following:•Select the correct word in the list if the word is spelled incorrectly.•Select Ignore if the word is spelled correctly. Select Ignore All to skip all instances of the word.•Select Add to add a new word to the spelling dictionary.Organizing your documentsYou can rename your documents, move your documents to another folder, and move your documents between your smartphone and an expansion card (sold separately) inserted into your smartphone.TIPYou can also use the Formatting toolbar to create a list and to align text. To indent text in lists, you must use the Formatting toolbar. Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®24511CHAPTER1Go to the documents list.2Highlight a file.3Press Menu (right softkey) and select Rename/Move.4Select Name and enter a new name for the document.5Select the Folder list, and then select the folder to which you want to move the document.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Press OK .Deleting a document1Go to the documents list.2Highlight the document you want to delete.3Press Menu (right softkey) and select Delete.4Select Ye s  to confirm the deletion.Customizing Word Mobile1Go to the document list.2Press Menu (right softkey) and select Options.3Set any of the following options:Default template: Sets the default template for new documents.Save to: Sets the default location where new documents are stored.Display in list view: Sets the types of files that appear in the documents list.4Press OK .TIPTo create a new folder, go to the documents list, tap the Show list in the upper-left and select Add/Delete. Select New, enter a name for the folder, and press OK.TIPWhen you go to a folder, you can easily search your documents by sorting by type.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSPOWERPOINT MOBILE®24611CHAPTERPowerPoint Mobile®With Microsoft Office PowerPoint Mobile®, you can open and view slide show presentations created on your computer. Many presentation elements such as slide transitions, animations, and URL links are also supported. Microsoft Office PowerPoint features not supported on your smartphone include the following: •Notes written for slides •Rearrangement or editing of slides•Files created in PPT format earlier than Microsoft PowerPoint 97•HTML files in HTM and MHT formatsPlaying a presentation1Press Start   and select Office Mobile.2Select PowerPoint Mobile .3In the presentation list, select the presentation you want to play.4Do any of the following:•Press Right   to advance to the next slide or Left   to view the previous slide.NOTE If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming.•Press Center , select Go to Slide, and then select the slide you want to view.•Press Center   and select Next or Previous to play animations.•To zoom in, press Center  and select Zoom In. Tap and drag the slide to scroll it.5To end the slide show, press Center  and select End Show.Setting presentation playback options1Highlight the presentation for which you want to change the settings.2Press Menu (right softkey) and select Set up show.3On the Orientation tab, select the orientation you want. To select the Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24711CHAPTERorientation that best fits your smartphone screen, select Default.4Select the Playback tab, and check the Override playback options for all files box.5Set any of the following options:Show without animation: Turns  off builds and other animations.Show without slide transition: Turns off transition effects between slides.Use timings, if present: Enables the timings recorded with each slide in a presentation. If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming.Loop continuously: Advances to the first slide after playing the last slide in a presentation.6Press OK .Excel Mobile®With Microsoft Office Excel Mobile®, you can create and edit workbooks and templates on your smartphone. You can also edit workbooks and templates that you create on your computer. However, you may lose some of the information and formatting when you save the workbook on your smartphone.Note the following formatting considerations:Alignment: Vertical text appears horizontal.Borders: Appear as a single line.Cell patterns: Patterns applied to cells are removed.Fonts and font sizes: The original font is listed on your smartphone and mapped to the closest font available. Original fonts reappear on your computer.Number formats: Microsoft Office Excel 97 conditional formatting is displayed in Number format.TIPTo turn the presentation into a continuously looping slide show, check both the Use timings, if present and the Loop continuously boxes.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24811CHAPTERFormulas and functions: Unsupported functions are removed, and only the returned value of the function appears. Formulas containing the following are also converted to values:•An array or array argument, for example, =SUM({1;2;3;4}).•External link references or an intersection range reference.•References past row 16384 are replaced with #REF!.Protection settings: Most protection features are disabled but not removed. However, password protection is removed. You must remove the password protection in Microsoft Office Excel on your computer before opening the file on your smartphone.Zoom settings: Worksheet-specific zoom settings are not retained. The zoom setting applies to the entire workbook.Worksheet names: Names that refer to other workbooks, arrays, array formulas, or intersection ranges are removed from the name list, causing those formulas to be resolved as “#NAME?” All hidden names are not hidden.AutoFilter Settings: AutoFilters that cause rows to be hidden are supported. Use the Unhide command to display hidden rows. Other AutoFilters are removed, but you can use the AutoFilter command in Excel Mobile to perform similar functions.Chart Formatting: All charts are saved as they appear in Excel Mobile. Unsupported chart types are changed to one of these supported types: Column, Bar, Line, Pie, Scatter, and Area. Background colors, gridlines, data labels, trend lines, shadows, 3D effects, secondary axes, and logarithmic scales are turned off.The following features aren’t supported in Excel Mobile and are removed or modified when you open a workbook on your smartphone:•Hidden, dialog, and macro sheets•VBA modules•Text boxes•Drawing objects and pictures•Lists•Conditional formats and controls•Pivot table data (converted to values)Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24911CHAPTERCreating a workbook1Press Start   and select Office Mobile.2Select Excel Mobile .3The first time you open Excel Mobile, a new workbook appears. Otherwise, press New (left softkey).4Highlight a cell where you want to enter text or other info.5Enter the info in the cell and press Return .6Repeat steps 4 and 5 to enter the remaining info.7Press OK   to save the file. When you save a new workbook, it is automatically named and placed in the workbook list.Creating a workbook from a template1Go to the workbook list.2Tap the Show list in the upper-left and select Te m p l a t e s . If you don’t see Templates in the Show list, select More Folders to access this folder.3Open the template you want to use.4Press Menu (right softkey) and select File > Save As.5Select Name and enter a new name for the workbook.6Select the Folder list, and then select the folder where you want to save the workbook.7Select the Ty p e  list, and then select the format in which you want to save the workbook.8Select Save.Viewing a workbook1Press Start  and select Office Mobile.2Select Excel Mobile .3In the workbook list, select the workbook you want to view.TIPTo create a new template, highlight the workbook you want to save as a template. Press Menu (right softkey), select Rename/Move, select Name, and then enter a name for the template. Select the Folder list, and then select Templates. Press OK.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25011CHAPTER4Press View (left softkey) and select any of the following:Full Screen: Shows as much data as possible on the screen. To return to the normal view, tap Restore in the upper-right.Zoom: Sets the magnification level so that you can easily read the worksheet.Sheet: Lets you switch to a different worksheet.Split: Divides the window into two scrollable areas. To move the split bar, tap and drag it. To remove the split bar, press View (left softkey) and select Remove Split.Freeze Panes: Locks rows and columns so they remain visible while you scroll. Highlight the cell at the point at which you want to lock before you select this command. To unlock the rows or columns, press View (left softkey) and select Unfreeze Panes.To o l b a r :  Indicates whether the toolbar appears onscreen.Status Bar: Indicates whether the status bar appears onscreen.Show: Indicates whether headings and scroll bars appear onscreen.Calculating a sum1Press View (left softkey) and select To o l b a r .2Highlight the cell where you want to insert the sum.3Tap . 4Tap and drag the stylus across the cells you want to add. 5Press Return .DID YOU KNOW?You can also switch worksheets by tapping the sheet list at the bottom of the screen.TIPTo jump to a cell or region, press Menu and select Edit > Go To. Select Cell reference or name and enter the target cell info, or select Current region. Select OK.TIPFor simple calculations, use the Calculator (see Calculator). Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25111CHAPTEREntering a formula1Highlight the cell where you want to enter the formula.2Enter an equals sign ( = ) followed by any values, cell references, name references, operators, and functions.Examples:•=(B4/25)+100•=Revenue-Expenses3Press Return . Referring to a cell or range in a formula1Open the workbook where you want to refer to a cell or range in a formula.2Begin entering a formula in a cell.3Navigate to the cell you want to refer to in the formula. To refer to a range, tap and drag the stylus over the cells you want to include in the range.4Finish entering the formula and press OK .Inserting a function1Open the workbook where you want to insert the function.2Press Menu (right softkey) and select Insert > Function.TIPUse the Alt key to insert an equal sign.TIPTo insert a symbol, place the cursor where you want the symbol. Press Menu (right softkey) and select Insert > Symbol. Highlight the symbol you want to insert, and select Insert.TIPTo refer to a cell from another worksheet in your formula, enter the worksheet name followed by an exclamation point (!) and the cell, range, or name reference. Example: =Sheet1!EarningsTIPTo create a 3-D reference in your formula, specify two or more sheets in a workbook. Use a colon between the first and last worksheet names.Example: =SUM(Sheet2:Sheet6!$A$2:$C$5)Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25211CHAPTER3Select the Category list, and then select the type of function you want to insert.4Select the Function list, and then select the specific function you want to insert.5Select OK.Entering a sequence automatically1Tap and drag with the stylus to highlight both the cells containing the info you want to automate and the adjacent destination cells.2Press Menu (right softkey) and select Edit > Fill.3Select the Direction list, and then select the direction you want to populate.4Select the Fill type list, and then select Series.5Select the Series type list, and then select the type of series you want. If you select Date or Number, enter a Step value increment.6Select OK.Adding cells, rows, and columns1Open the workbook you want.2Highlight the area where you want to insert elements.3Press Menu (right softkey) and select Insert > Cells.4Select how you want to insert the elements:Shift cells right: Inserts the same number of new cells as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally (A1 and B1), selecting Shift cells right inserts two horizontal cells; so the original A1 and B1 (and their contents) are now C1 and D1. The highlighted area and all cells on the right move the same TIPSelect Autofill as the series type to quickly fill cells with repetitive data such as numbers or repeated text. Autofill takes the content of the first cell in the highlighted row or column and copies it down or across the rest of the selection.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25311CHAPTERnumber of columns—two in this example—to the right.Shift cells down: Inserts the same number of new cells as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Shift cells down inserts two vertical cells; so the original A1 and A2 (and their contents) are now A3 and A4. The highlighted area and all cells below it move the same number of rows—two in this example—down.Entire row: Inserts the same number of new rows as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Entire row inserts two rows; so the original rows 1 and 2 (and their contents) are now rows 3 and 4. The rows containing the highlighted area and all rows beneath it move the same number of rows—two in this example—down.Entire column: Inserts the same number of new columns as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally (A1 and B1), selecting Entire column inserts two columns; so the original columns A and B (and their contents) are now columns C and D. The columns containing the highlighted area and all columns on the right move the same number of columns—two in this example—to the right.5Select OK.Formatting cells1Open the workbook you want to format.2Highlight the cells you want to format.3Press Menu (right softkey) and select Format > Cells.TIPTo add a new worksheet, press Menu and select Format > Modify Sheets. Select Insert, enter a name for the worksheet, and press OK. To change the order of the worksheets, highlight a worksheet you want to move, select Move Up or Move Down, and press OK.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25411CHAPTER4Select any of the following tabs:Size: Sets the row height and column width.Number: Sets the type of information the cells contain.Align: Sets whether text wraps within the highlighted cells, and sets horizontal and vertical alignment position.Font: Sets the typeface, color, size, and style attributes.Borders: Turns borders on and off for various cell edges, and sets the border and background colors.5Press OK .Formatting rows and columns1Open the workbook you want to format.2Highlight the rows or columns you want to format.3Press Menu (right softkey) and select Format > Row or Format > Column.4Select any of the following:AutoFit: Adjusts the size of the highlighted rows or columns to their contents.Hide: Hides the highlighted rows or columns.Unhide: Displays hidden rows or columns in the highlighted area.Renaming a worksheet1Open the workbook containing the worksheet you want to rename.2Press Menu (right softkey) and select Format > Modify Sheets.3In the Sheets list, highlight the worksheet you want to rename.TIPTo name the highlighted cell or range of cells, press Menu and select Insert > Define Name. Enter the name and select Add. Press OK.DID YOU KNOW?You can adjust the column and row size by tapping and dragging the right edge of the column or the bottom edge of the row. To automatically fit rows and columns to their contents, double-tap the lower edge of the row heading or the right edge of the column heading.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25511CHAPTER4Select Rename, enter a new name for the worksheet, and press OK  twice.Sorting info in a worksheet1Highlight the cells you want to sort.2Press Menu (right softkey) and select Tools > Sort.3Select the Sort by list, and then select the primary sort column.4Check the Ascending box to sort in ascending (A–Z or 0–9) order. Leave the box unchecked to sort in descending (Z–A or 9–0) order.5(Optional) Select the Then by lists, and then select second- and third-level sorting options.6Check or uncheck the Exclude header row from sort box to indicate whether you want to sort the header row.7Select OK.Filtering info in a worksheet1Tap and drag the stylus to highlight the cells that contain the info you want to filter.2Press Menu (right softkey) and select To o l s  > AutoFilter. In each column containing a highlighted cell, an arrow appears on the right side of the cell nearest the top of the column.3Tap the arrow to open a list and select a filter. This hides all rows that do not include the selected filter.4(Optional) Do any of the following:•Open the other lists, and select other filters.•To display all rows again, open the filter lists and select All. •To turn off filtering, press Menu (right softkey) and select To o l s  > AutoFilter again.Creating a chart1Open the workbook in which you want to create a chart.2Highlight the cells you want to include in the chart.DID YOU KNOW?You can also create custom filters where you specify comparisons. Open a filter list and select Custom.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25611CHAPTER3Press Menu (right softkey) and select Insert > Chart.4Select the type of chart, and press Next (right softkey).5Confirm the area you want the chart to include, and press Next (right softkey).6Select the data layout, and press Next (right softkey).7Check the boxes to indicate whether the first row and column represent labels.8Select whether you want the chart to appear as a separate worksheet within the current workbook, or as part of the current worksheet.9Press Finish (right softkey).Formatting or changing a chart1Open the workbook that contains the chart you want to format.2Open the chart.3Press Menu (right softkey) and select Format > Chart.4Select any of the following tabs:Titles: Specifies the title of the chart and headings, whether a legend appears, and the placement of the legend.Scale: Specifies the minimum and maximum scales for charts with x and y axes.Type: Specifies the chart style. You can use this setting to convert your chart to a different format.Series: Lets you add, modify, format, or delete related data points without affecting the info in your worksheet.5Press OK .Finding or replacing info in a workbook1Open the workbook containing the info you want to find.2Press Menu (right softkey) and select Edit > Find/Replace.3Select Find what and enter the info you want to find.4(Optional) Check the Match case box to find text that matches the capitalization in any text you entered.5(Optional) Check the Match entire cells box to find only cells whose contents exactly match the text you entered.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®25711CHAPTER6Select Find to locate the first instance of the info you entered, or select Replace and enter the replacement info.7Select Next to find the next instance of the info, or select Replace to replace it. To replace all instances of the info, select Replace All.8When you see a message that the search is done, press OK .Organizing your workbooksYou can rename your workbooks. You can also move them to another folder or move them between your smartphone and an expansion card (sold separately) inserted into your smartphone.1Go to the workbook list.2Highlight a file.3Press Menu (right softkey) and select Rename/Move.4Select Name and enter a new name for the workbook.5Select the Folder list, and then select the folder to which you want to move the workbook.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage Card). The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Press OK .Deleting cells, rows, and columns1Open the workbook containing the elements you want to delete.2Highlight the area you want to delete.3Press Menu (right softkey) and select Edit > Delete Cells.4Select how you want to remove the elements:Shift cells left: Deletes the highlighted cells and moves all cells on their right to the left.Shift cells up: Deletes the highlighted cells and moves all cells below them up.TIPWhen you go to a folder, you can easily search your files by sorting by type. Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE25811CHAPTEREntire row: Deletes the entire row(s) in which the highlighted cells are located, and moves all rows below up. Entire column: Deletes the entire column(s) in which the highlighted cells are located, and moves all columns on their right to the left.NOTE Excel Mobile adjusts formulas to reflect the new cell locations. However, a formula that refers to a deleted cell displays the #REF! error value.5Select OK.Customizing Excel Mobile1Go to the workbook list.2Press Menu (right softkey) and select Options.3Set any of the following options:Template for new workbook: Specifies the default template for new workbooks.Save new workbooks to: Specifies where new workbooks are stored.Files to display in list view: Specifies which types of files appear in the workbook list.4Press OK .OneNote MobileOneNote Mobile lets you create digital notes that contain text, pictures, and audio and video. You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer. During synchronization, all the notes you create on your smartphone are copied to a notebook called OneNote Mobile on your computer; you can then drag your notes to other locations on your computer. You can use OneNote Mobile to do any of the following:TIPTo delete a workbook, go to the workbook list and highlight the workbook you want to delete. Press Menu (right softkey) and select Delete. Select Ye s  to confirm.TIPTo delete a worksheet, press Menu (right softkey) and select Format > Modify Sheets. Highlight the worksheet you want to delete and select Delete. Select Ye s  and press OK.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE 25911CHAPTER•Take pictures of business cards and then insert them into OneNote. •Take pictures of flip charts and whiteboards in conference rooms, and then insert them into OneNote. •Create text notes and voice recordings (for example, reminders of important events, ideas for projects, price comparisons, recommendations, blog ideas, and so on) and synchronize them with your notes. •Prepare meeting or travel information in OneNote on your computer and then transfer it to your smartphone so you can access the information on the road. Creating a note1Press Start   and select Office Mobile.2Select OneNote Mobile .3Press New (left softkey).4Begin typing your note text, or do any of the following:Format text: Press Menu (right softkey), select Format, and then select the formatting option you want: Bold, Italic, Underline, or Strikethrough. Enter the text you want formatted. To resume entering unformatted text, press Menu (right softkey), select Format, and then select the formatting option again.Enter a list: Press Menu (right softkey), select List, and then select Numbered or Bulleted. When you have finished entering the list items, press Menu (right softkey), select List, and then select the list option again to turn off list formatting.TIPYou can apply more than one formatting style to text. Press Menu (right softkey) and select Format for each style you want to apply to the text you are going to enter.TIPTo clear the formatting from entered text, highlight the text with the stylus, press Menu (right softkey), and select Format > Clear All.TIPTo remove list formatting from entered text, highlight the text with the stylus, press Menu (right softkey), and select List > Clear.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE26011CHAPTERCreate a hyperlink: Enter the website address for which you want to create the hyperlink. For example, to create a hyperlink to the Microsoft website, enter http://www.microsoft.com.Insert a picture: Press Menu (right softkey) and select Take  P i c t u r e  to take a picture with your smartphone’s camera or Insert Picture to insert an existing picture.Insert an audio recording: Press Menu (right softkey) and select Insert Recording. Tap the onscreen controls to create your recording. Tap OK to accept the recording and add it to the note.5When you have finished creating your note, press Done (left softkey).Viewing or editing an existing note1Press Start   and select Office Mobile.2Select OneNote Mobile .3In the OneNote Mobile list, select the note that you want to open. 4Do any of the following:Open a hyperlink: Place the cursor anywhere in the link, and then press Center .View picture detail: Highlight the picture, press Center  , and then press Menu (right softkey) and select Zoom In. To zoom in further, press Menu (right softkey) and select Zoom In again. Use the 5-way to view different parts of the picture. To zoom out, press Menu (right softkey) and select Zoom Out; you can also select Actual Size or Fit to Screen.Play a voice note: Highlight the voice note and press Center ,. 5Press Done (left softkey) to close the note.TIPWhile you are composing the note, use menu items to undo and redo your last action, and to cut, copy, and paste text. After you have completed the note and pressed Done, use menu commands to delete or rename the note.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE 26111CHAPTERRenaming a note1In the OneNote Mobile list, select the note that you want to rename. 2Press Menu (right softkey), and then select Rename.3Enter the new name.4Press Done (left softkey) to accept the new name.Sorting your notes1Press Start   and select Office Mobile.2Select OneNote Mobile .3Press Menu (right softkey) and select Options.4In the Sort notes by list, press Up  or Down   to select Name or Date modified.5Press Done (left softkey).Deleting a note1In the OneNote Mobile list, select the note that you want to delete. 2Press Menu (right softkey), and then select Delete.3Select Ye s  to confirm deletion.Adobe® Reader® LEAdobe® Reader® LE lets you view PDF files whether they are saved to your smartphone, attached to email messages, stored on an expansion card (sold separately) inserted into your smartphone’s expansion card slot, or downloaded from the web. You can customize the document display.Viewing a fileAdobe Reader LE supports password-protected PDF files with up to 128-bit encryption. When you open a password-protected PDF file, you must enter the password to open the file.1Press Start  and select Programs.2Select Adobe Reader  .Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE26211CHAPTER3Navigate to and select the file you want to open.4Press Down  to scroll to the next page (in Single Page mode) or scroll the continuous display down (in Continuous mode). Press Up   to scroll to the preceding page or scroll the continuous display up.5Tap any of the following to move around within the PDF file:6To open another file, press Menu (right softkey) and select Open. Select a recently opened file, or select Browse and navigate to the file you want.TIPTo open additional files, press Menu (right softkey) and select Open. Select the file you want from the list, or select Browse to navigate to and select the file.Move to the next page.Move to the previous page.Jump to the first page of the file.Jump to the last page of the file.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE 26311CHAPTERChanging display optionsYou can change the display size, the scroll option, and more.1Press To o l s  (left softkey), select View, and then select any of the following:Rotate Right/Left: Rotates the page in the selected direction.Single Page: Displays the pages so that when you use Up   or Down   to scroll the file, the display jumps a page at a timeContinuous: Displays the pages so that when you use Up   or Down   to scroll the file, the display scrolls continuously up or down without jumping.2Press To o l s  (left softkey), select Zoom, and then select one of the following options:In: Increases the file display size to enlarge font and image sizeOut: Decreases the file display size to fit more of the file on the screenTo  % :  Specifies a specific zoom level for the displayFit screen: Sizes the display so an entire page fits on the screen top to bottomFit width: Sizes the display so that the width of the page fills the display from side to sideFinding text in a file1With the file open, press To o l s  (left softkey) and select Find > Text.2Select Find and enter the text you want to find.3(Optional) Check the Match case box to find text that matches the capitalization in the text you entered.TIPTo go to a specific page, press To o l s  (left softkey) and select Go To.DID YOU KNOW?If the file was created with bookmarks, Adobe Reader LE displays the bookmarks pane on the left side of the screen. Select a heading in the bookmarks pane to jump to that section.DID YOU KNOW?To view detailed information about the file you are viewing, press Menu (right softkey) and select Details.Final Draft #6     Confidential     Palm, Inc.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE26411CHAPTER4(Optional) Check the Whole word box to find only full words that match the text you entered.5(Optional) Check the Backwards box to search the file backwards.6Press Find (left softkey).7To find the next occurrence of the text, press Tools (left softkey) and select Find > Next.Final Draft #6     Confidential     Palm, Inc.
CHAPTER265Your application and info management tools12Your  Palm ® Treo™ Pro smartphone comes equipped with a variety of tools for managing and organizing your information. Find nearby businesses and driving directions. Get the most out of your smartphone: Install some of the thousands of business, education, or leisure-time applications available. Use one of several options to share business and personal info with others. Insert expansion cards (sold separately) for a compact and virtually limitless answer to the storage dilemma. And because there’s one on your smartphone, you never need to carry a separate calculator.Benefits•Locate info in any application, or locate any address on a map•Install applications, games, and other software•Keep others up-to-date with meaningful business and personal information•Store, carry, and exchange info•Always have a calculator with youFinal Draft #6     Confidential     Palm, Inc.
In this chapterFinding information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  267Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  269Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  272Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  273Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  274Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  276Accessing information on a remote computer. . . . . . . . . . . . . . . . .  281Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  282Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSFINDING INFORMATION 26712CHAPTERFinding informationQuickly find who or what you’re looking for by using one of these search features:Search: Look through the text in all the applications on your smartphone.File Explorer: Browse through the files and folders on your smartphone or on an expansion card.Lookup: Find and dial your contacts by name or phone number. See Dialing by contact name for details.Global Address List Lookup: Look up names in your online corporate address list (see Finding a contact in an online address book).Email message search: Display only those messages whose senders, recipients, or subjects match the text you enter (see Finding messages).QuickGPS: Get driving directions to any location (see Determining your GPS location).Using SearchSearch for files and other items stored in the My Documents folder on your smartphone or on an expansion card (sold separately) inserted into your smartphone. You can search by file name or by words located in the item. For example, you can search for words within notes, appointments, contacts, and tasks.1Press Start  and select Programs.2Select Search .TIPFor information on opening and closing apps, see Opening and closing applicationsDID YOU KNOW?Contacts on your SIM card do not appear in the search results list.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSFINDING INFORMATION26812CHAPTER3Select Search for and enter the file name, word, or other info you want to find.4Select the Ty p e  list, and then select the kind of information you want to find.5Press Search (left softkey).6Use the 5-way to select and view an item from the results of the search. A storage card symbol appears next to the names of files that are located on an expansion card.Exploring files and foldersYou can use File Explorer to browse the contents of folders on your smartphone or on an expansion card (sold separately) inserted into your smartphone. The root folder on your smartphone is named My Device. My Device is similar to My Computer (Windows XP) or Computer (Windows Vista) on your computer.1Press Start   and select Programs.2Select File Explorer .3Select the folder you want to explore. If the folder you want is not displayed, tap the Show list in the upper-left and select My Device to view all folders.DID YOU KNOW?You can also open Search by pressing Option + left Shift.TIPIf you’ve looked for an item before, select the Search for list, and then select the item in the list. TIPWhen two or more words are entered in the Search for field, the search results contains only items that contain all of the words.TIPIf you are searching for information in certain applications, such as Messaging or Word Mobile, press Advanced (right softkey) for more search options. Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS 26912CHAPTER1Show list2Sort by list4Do any of the following:To open an item: Select it.To quickly delete, rename, beam, or email an item: Highlight the item, press and hold Center   to open the shortcut menu, and then select the appropriate command.IMPORTANT Do not delete any files that you cannot identify. These files may be required for your smartphone to function properly.To move a file to another folder: Highlight the item, press and hold Center   to open the shortcut menu, and select Cut or Copy. Open the destination folder, press and hold Center   to open the shortcut menu, and then select Paste.To highlight multiple items: Tap and drag the stylus.Installing applicationsYour smartphone comes with several built-in and ready-to-use applications. You can also install third-party applications that are compatible with Microsoft Windows Mobile® 6.1 Professional edition devices, such as business software, games, and more.Applications you download to your computer are likely to be in a compressed TIPWhen the items in a folder are displayed, you can sort them by name, date, size, or type. Select the Sort by list in the upper-right, and then select the sort method.DID YOU KNOW?The storage card symbol appears next to the names of files that are stored on an expansion card.21Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS27012CHAPTERformat such as ZIP. If the file is compressed, you need to decompress the file before you install the application on your smartphone. You can decompress the file on your smartphone in File Explorer or on your computer using a decompression utility such as WinZip.The following instructions tell you how to install basic files onto your smartphone. Some software uses an installer or wizard to guide you through the process. For details, consult the documentation that came with the software.Installing third-party applicationsWhen installing third-party applications, note the following:•Install only apps that are designed for Microsoft Windows Mobile 6.1 Professional. Apps designed for other versions of Microsoft Windows Mobile may not be compatible with your smartphone.•If you can try a free or trial version of the software before purchasing it, you can test it first to make sure it works properly.NOTE If you encounter a problem with a third-party application (such as an error message), contact the application’s vendor. For general troubleshooting of third-party applications, see Third-party applications.Installing applications from the InternetYou can use Internet Explorer Mobile to install Windows Mobile apps in the CAB file format directly from the Internet. For TIPYou can also send the file to yourself as an email attachment, and then open the attachment on your smartphone to automatically decompress the file (see Opening attachments).TIPIf an application does not have a Microsoft Mobile to Market certificate, you see a message indicating that the application is untrusted. If this occurs, you can indicate whether you want to continue the installation.DID YOU KNOW?You can purchase a third-party application that lets you run Palm OS® by ACCESS applications on your smartphone.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS 27112CHAPTERfiles in the ZIP file format, you must unzip the files in File Explorer or on your computer before you install them. For files in any format other than CAB or ZIP, you must first download the files to your computer and then install them to your smartphone by synchronizing.BEFORE YOU BEGIN Make sure your phone is on and that you are in a coverage area (see Turning your phone on).1Press Start   and select Internet Explorer.2Go to the page that contains the link to the application you want to download.3Highlight the link to the file, and then press Center   to start the download process.4If prompted, select the folder where you want to store the file.5When the download has finished, press Start   and select Programs.6Select File Explorer .7Go to the folder you selected in step 4. If you did not select a folder, go to the My Documents folder.8Select the file you downloaded to start the installation program.Installing applications from your computerThere are many applications available for your smartphone. To get started, check out the selection at palm.com/treoproumts-support.BEFORE YOU BEGIN To install an application from your computer to your smartphone, you must first install the desktop sync software on your computer (see Installing the desktop sync software).1Connect your smartphone to your computer to synchronize and install the application(s) on your smartphone.2Open My Computer or Windows Explorer on your computer.3Double-click the icon representing your smartphone.4Copy the application file(s) into the folder.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSREMOVING APPLICATIONS27212CHAPTERInstalling applications onto an expansion cardBEFORE YOU BEGIN To install an application from your computer to an expansion card, you must first install the desktop sync software on your computer (see Installing the desktop sync software).1Insert the expansion card (sold separately) into the expansion card slot (see Inserting and removing expansion cards).2Connect your smartphone to your computer using the USB cable.3Open My Computer or Windows Explorer on your computer.4Double-click the icon representing your smartphone.5Navigate to the folder representing the expansion card.6Copy the application file(s) into the expansion card folder.Installing Java games and applicationsYou can install Java application files called Midlets onto your smartphone, either from your computer or from the Internet.1Press Start   and select Programs.2Select Java .3Press Menu (right softkey), select Install, and then select Local (to install a file from your computer) or Internet.After you install the file, press Menu (right softkey) to perform various tasks using the file.Removing applicationsTo free up memory on your smartphone, you can remove applications that you no longer use. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the Read-Only Memory (ROM) portion of your smartphone.1Press Start   and select Settings.2Select the System tab, and then select Remove Programs .Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSSHARING INFORMATION 27312CHAPTER3Select the application that you want to remove.4Select Remove.5Select Ye s  to confirm the deletion.Sharing informationYour smartphone comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way to send your info or to receive info from another device.•In many applications, you can send a file or an entry by email or beaming. Open the app to the file or entry list and highlight the item you want to send. Press Menu (right softkey) and select the Send or Beam option.•In the Messaging application, you can insert a picture or attach a note or other file to an email. You can also receive pictures and attachments (see Your email).•You can attach a picture, video, or sound file to a multimedia message (see Creating and sending a multimedia message).•You can synchronize to share info between your smartphone and your computer or between your smartphone and Microsoft Exchange Server 2003 or 2007 (see Synchronizing information).•If you are near someone, you can beam files and applications between your smartphone and your neighbor’s device using the IR port or Bluetooth® wireless technology (see Beaming information).DID YOU KNOW?Built-in applications that cannot be deleted are not listed in the Remove Programs list.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION27412CHAPTER•You can also store files on an expansion card and share the expansion card (see Using expansion cards).Beaming informationYour smartphone is equipped with an IR (infrared) port that enables you to beam information to another device with an IR port. The IR port is located on the side of your smartphone closest to the stylus, near the top. You can also beam using the Bluetooth wireless technology on your smartphone.The normal range for beaming with IR is about 20 centimeters (eight inches). The maximum range for beaming with Bluetooth technology is about 10 meters (30 feet). Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.Beaming an entry or file BEFORE YOU BEGIN To beam using Bluetooth technology, make sure your smartphone has the Bluetooth feature turned on (see Entering basic Bluetooth settings).1Highlight the entry or file you want to beam.2Press Menu (right softkey) and select Beam… (the menu item changes names based on the type of item you highlighted). In Contacts, press Menu (right softkey) and select Send Contact > Beam.TIPFor best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight.DID YOU KNOW?The type of information you can beam depends on the type of device you are beaming to. Other Windows Mobile 6 Professional devices are always compatible with your Treo Pro smartphone.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION 27512CHAPTER3Do one of the following:Bluetooth: When the name of the receiving device appears, select it to begin the transfer. A blue icon indicates a Bluetooth connection.IR: Select Infrared. Point the IR port on your smartphone directly at the IR port of the receiving device. A red icon indicates an IR connection.4Wait for Done to appear next to the name of the receiving device before you continue using your smartphone.TIPThe regional setting determines the list of characters that can be used when info is beamed between devices. If you try to send or receive a character that is not on the list, it appears as a question mark (see Setting display formats).Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS27612CHAPTERTurning on the option to receive beamed informationBy default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device.1Press Start   and select Settings.2Select the Connections tab, and then select Beam .3Check the Receive all incoming beams box.Receiving beamed information1Press End   to turn on your screen if it is not already on.2If you are beaming over an IR connection, point the IR port on your smartphone directly at the IR port of the transmitting device.3When the Receiving Data message appears, select Ye s  to receive the beam.Using expansion cardsThe expansion card slot on your smartphone enables you to add microSD cards to extend the storage capacity of your smartphone. For example, microSD expansion cards can store the following:Expansion cards are sold separately.•Pictures •Videos•Games•Applications•MP3 audio files•Email attachments•DatabasesTIPWe recommend that you purchase preformatted expansion cards. To format a card on your own, you need to connect a card reader (sold separately) to your computer.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 27712CHAPTERInserting and removing expansion cards1With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel.2Insert the card with the label facing up and the notch pointing toward the Wi-Fi button.3Push the card into the slot until you feel the card click into place.1Notch2Wi-Fi button4Replace the back panel.5To remove an expansion card, repeat step 1 to remove the back panel, and then push the card in to release it.6Replace the back panel.TIPThe expansion card slot has a push-push mechanism: push in gently to insert a card; push in gently to remove it.21Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS27812CHAPTEROpening applications on an expansion cardAfter you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.1Insert the expansion card into the expansion card slot.2Press Start   and select Programs.3Select File Explorer  .4Tap the Show list in the upper-left and select Storage Card.*Show list5Select the application you want to open.Saving files to an expansion cardYou can save space on your smartphone by saving files to an expansion card. For example, when you create new Word Mobile documents, notes, Excel® Mobile workbooks, pictures, videos, and audio files, you can save them directly to an expansion card. Saving files to an expansion card also makes it easy to share those files with others. (Some applications may not support this feature.)1Insert an expansion card into the expansion card slot.TIPTo run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application.*Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 27912CHAPTER2Open the application from which you want to save the info.3Press Menu (right softkey) and select Options or Tools > Options.4Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in.5Press OK .Moving info between your smartphone and an expansion card from within an applicationIn certain applications—for example, Pictures & Videos and the Office Mobile applications—you can move files directly to another location. For applications that do not support this feature, see Moving info between your smartphone and an expansion card using File Explorer.1Insert an expansion card into the expansion card slot. 2Open the application from which you want to move the info.3Go to the list view, tap the Show list in the upper-left, and highlight the file or application you want to move.4Press Menu (right softkey) and select Rename/Move.5Select the Location list, and then select where you want to move the info: Storage card or Main memory.6Press OK .Moving info between your smartphone and an expansion card using File Explorer1Insert the expansion card into the expansion card slot.2Press Start  and select Programs.3Select File Explorer  .4Highlight the file or application you want to copy or move (see Exploring files and folders).TIPIf you don’t see a Save to option on the Options screen, look on the other tabs (if present). If you still can’t find a Save to list, the application may not support this feature.TIPYour applications are usually located in the My Device/Program Files folder.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS28012CHAPTER5Press Menu (right softkey) and select Edit > Copy or Edit > Cut.6Go to the folder where you want to place the selected item.7Press Menu (right softkey) and select Edit > Paste.8Press OK .Viewing available expansion card memory1Insert the expansion card into the expansion card slot.2Press Start   and select Settings.3Select the System tab, and then select Memory .4Select the Storage Card tab.5Press OK .Exploring files on an expansion card1Insert the expansion card into the expansion card slot.2Press Start   and select Programs.3Select File Explorer  .4Tap the Show list in the upper-left and select Storage Card.5Select the folder or files you want to view.6Press OK .Renaming an expansion cardIf you change the contents of an expansion card, you may want to rename the card to better match its contents.1Insert the expansion card into the expansion card slot.2Press Start   and select Programs.3Select File Explorer  .4Tap the Show list in the upper-left and select My Device.5Highlight the current expansion card name (Storage Card by default).6Press Menu (right softkey) and select Rename.7Enter a new name for the card.8Press OK .TIPBefore copying information to or renaming the files or folders on an expansion card, or renaming the card itself, make sure the card is not write-protected. See the instructions that came with your card for details.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSACCESSING INFORMATION ON A REMOTE COMPUTER 28112CHAPTEREncrypting an expansion cardWhen you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen.1Insert the expansion card into the expansion card slot.2Press Start   and select Settings.3Select the System tab, and then select Encryption.4Check the Encrypt files when placed on a storage card box.NOTE If your organization enforces an encryption policy, you can see that the box is checked but cannot uncheck it.Accessing information on a remote computerRemote Desktop Mobile is a technology that allows you to use your smartphone to connect to a remote computer in a different location. For example, you can connect to your work computer and have access to all of your applications, files, and network resources as though you were in front of your computer at work. You can leave applications running at work and then see your work computer’s desktop displayed on your smartphone, with the same applications running.Accessing a remote computerBEFORE YOU BEGIN Ask the remote computer administrator for your computer username, password, and domain if you don’t know them.1Press Start  and select Programs.2Select Remote Desktop Mobile .3Enter the name of the computer you want to access. If you are accessing a computer you’ve already entered, select the computer name from the list.4Enter the username, password, and domain you use to access the remote computer.5Press OK .Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR28212CHAPTERCustomizing Remote Desktop Mobile1Press Start   and select Programs.2Select Remote Desktop Mobile .3Press Menu (right softkey) and select Options.4On the Display tab, select any of the following options:Colors: Set how to display colors from the remote computer on your smartphone screen.Full screen: Set whether you want the remote computer display to take up your entire smartphone screenFit remote desktop to screen: Set whether you want to resize the remote computer display so that the entire display fits on your smartphone screen.5Select the Resources tab, and then select one or both of the following options:Device storage: Set whether to map your smartphone’s storage memory to the remote computer.Remote desktop sound: Sets whether sounds from the remote computer are muted completely, played on the remote computer, or played on your smartphone.6Press OK .CalculatorYou can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.Performing calculations1Press Start   and select Calculator.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR 28312CHAPTER2Enter numbers and perform calculations, including the following: Clears the last digit in a multi-digit entry. Clears the current calculation or the displayed number. Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive.Using the Calculator memory•To store a displayed number, tap the box to the left of the entry box. An M appears in the box.•To add the displayed number to the number stored in memory, tap  or press P.•To display the number stored in memory, tap  . •To clear the memory, tap  .TIPYou can paste numbers into Calculator as well as copy calculation results to be pasted into another app.TIPFor more advanced calculations, use Excel Mobile. See Excel Mobile® for details.DID YOU KNOW?When you store a number in memory, it replaces the number that is currently stored.Final Draft #6     Confidential     Palm, Inc.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR28412CHAPTERFinal Draft #6     Confidential     Palm, Inc.
CHAPTER285Your personal settings13Customizing is optional. But why not personalize your Palm® Treo™ Pro smartphone to make it match your lifestyle and work even harder for you?You can easily customize the sounds, fonts, screen colors, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery. There are lots of ways to make your smartphone work better for you.Benefits•Conserve power•Secure your phone and your data•Make your screen easy to read•Streamline smartphone useFinal Draft #6     Confidential     Palm, Inc.
In this chapterToday screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  287System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  288Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . .  290Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  292Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . .  297System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  302Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  309Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSTODAY SCREEN SETTINGS 28713CHAPTERToday screen settingsSelecting your Today screen background1Press Start   and select Settings.2On the Personal tab, select To d a y  .3On the Appearance tab, check the Use this picture as the background box.4Select Browse.5Select the picture you want to use.6Press OK .Selecting which items appear on your Today screen1Press Start  and select Settings.2On the Personal tab, select To d a y  .3Select the Items tab.4Check the boxes next to the items you want to appear on your Today screen, and uncheck any items that you do not want to appear.5(Optional) Highlight an item and select Move Up or Move Down to change the TIPYou can also open Settings from your Today screen by pressing Settings (right softkey).TIPTo change the color theme for your smartphone, select a new theme from the Appearance tab in Today Settings (see Changing the system color scheme). Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS28813CHAPTERorder in which items appear on the Today screen.6(Optional) Highlight an item and select Options (if available) to configure the settings for the item. Press OK  to return to Today Settings.7Press OK .System sound settings When you’re in a meeting, at the movies, or anywhere that silence is required, you can immediately silence all sounds on your smartphone, including Calendar notifications and system sounds. This does not mute the speaker during phone calls.Silencing sounds1Slide the Ringer switch to Sound Off . The smartphone vibrates briefly.2To hear all sounds again, slide the Ringer switch to Sound On .When you slide the Ringer switch back to the Sound On position, it restores the previous sound settings. For example, if the smartphone ring volume is set to the loudest setting and you slide the Ringer switch to Sound Off, you do not hear the smartphone ring. When you move the Ringer switch back to Sound On, the smartphone ring volume is still set to the loudest setting.1Sound On2Sound OffDID YOU KNOW?There are lots of third-party plug-ins available for your Today screen.TIPCan't get music to play out of the built-in MP3 player? Check the Ringer switch. If it’s set to Sound Off, you won’t be able to hear music. DID YOU KNOW?Your smartphone includes a silent alarm that can vibrate even when the Ringer switch is set to Sound Off. 1 2Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS 28913CHAPTERSelecting Sounds & Notifications1Press Start   and select Settings.2On the Personal tab, select Sounds & Notifications .3On the Sounds tab, set any of the following options:Events: Turns sounds on/off for system warnings and error messages.Programs: Turns sounds on/off in the applications on your smartphone.Notifications: Turns alarms and reminders on/off in the applications on your smartphone.Screen taps: Turns sounds associated with tapping the screen on/off, and sets the volume level when this sound is turned on.Hardware buttons: Turns sounds associated with pressing buttons on/off, and sets the volume level when this sound is turned on.4Select the Notifications tab and set any of the following options:TIPTo add, preview, delete, and send sounds, select the Manage tab. To add a sound, press Menu (right softkey), select Add, and navigate to the sound file. To play a sound, select it and press Play (left softkey). To delete a sound, highlight it and press Backspace. To send a sound, highlight it, press Menu (right softkey), and select Beam Sound or Send Sound.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS29013CHAPTEREvent: Specifies the action for which you want to change the settings. NOTE The settings described here apply to all event types except phone calls. To set notifications for the various phone call types, see Selecting ringtones and display notices.Play sound: Lets you turn the sound on/off for the selected event. To select a different sound, select the list to the right of this setting, and then select a different sound. To preview the sound, select Play Sound, and then select Play.Repeat: Indicates whether the sound plays more than once, if turned on.Display message on screen: Indicates whether a notification message appears onscreen for the selected event.Vibrate when ringer switch off/on: Indicates whether your smartphone vibrates to notify you about the selected event.5Press OK .Display and appearance settingsAdjusting the brightness1Press Option   and then press  . 2Press Left  and Right   to adjust the brightness for when your smartphone is running on battery power and when it is running on external power.3Press OK .Changing the text size and clarity1Press Start   and select Settings.2Select the System tab, and then select Screen .3Select the Text Size tab.4Press Left  and Right   to adjust the text size.5Select the Clear Type tab.6To smooth the edges of screen fonts, check the Enable Clear Type box.7Press OK .Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS 29113CHAPTERDisplaying the clockYou can display a clock at the top of every screen. You can also choose between a digital and an analog clock display.1Press Start   and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the More tab.4To display the clock, check the Display the clock on the title bar in all programs box.5Press OK .6To change the clock display format, tap and hold the clock and select Analog or Digital. If you select analog format, a clock icon   appears displaying the time.Setting display formats1Press Start  and select Settings.2Select the System tab, and then select Regional Settings .3On the Region tab, select a region from the list. The region selection determines all display formats (date, time, and so on) on your smartphone unless you use another Regional Settings field to select a different format for a specific type of display item.4(Optional) Select any of the following tabs to customize individual format settings:Number: Sets the decimal symbol and number of decimal places, the digit grouping symbol and group size, list Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS29213CHAPTERseparators, negative number sign symbol and format, leading zero display, and measurement system (metric vs. U.S.).Currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format.Time: Sets the time style, separators, and AM and PM symbols.Date: Sets the short date style, separators, and long date style.5Press OK .Aligning the screen to correct tapping problemsOccasionally, your screen may need to be readjusted. You know your screen needs adjustment when the wrong feature is activated when you tap the screen. To fix the problem, align the screen.1Press Start   and select Settings.2Select the System tab, and then select Screen .3On the General tab, select Align Screen. 4Tap the screen where indicated.5Press OK .Changing the system color scheme1Press Start   and select Settings.2On the Personal tab, select To d a y  .3On the Appearance tab, select a theme in the list.4Press OK .Application settingsArranging the Start menuYou can change the seven applications listed on the Start menu. You can still access the remaining applications by selecting Programs from the Start menu, and then selecting the application’s icon.1Press Start   and select Settings.TIPYou can also set the background for your Today screen (see Selecting your Today screen background).Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 29313CHAPTER2On the Personal tab, select Menus .3Check the boxes next to the applications you want to see in the Start menu.4Press OK .Reassigning buttonsYou can use Buttons Settings to select which applications to associate with many of the buttons and key combinations on your smartphone.1Press Start  and select Settings.2On the Personal tab, select Buttons .3On the Program Buttons tab, highlight the button or key combination you want to change in the Button list. The hardware buttons are mapped to the following items:Start   = Start menuOK   = OK/CloseOption  + Phone/Send  = Internet ExplorerOption  + Start   = File ExplorerOption  + OK   = Task ManagerOption  + Calendar   = CalculatorTIPDon’t forget the six icons across the top of the Start menu. They’re the apps you opened most recently, and it’s easy to get back to them: just use the 5-way to select one of the icons.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS29413CHAPTEROption  + Messaging   = TasksHold Side = Camera4Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected.5Select the Up/Down Control tab and adjust the settings for the Up  and Down  buttons on the 5-way.6Press OK .Setting up voice commandsIMPORTANT The Voice Command application is available only for English, French, and German.Voice commands enable you to use speech to execute some commands on the Start menu and the Programs screen.1Assign the Hold Side button to Voice Command. See Reassigning buttons for details.2Press Start   and select Settings.3On the Personal tab, select Voice Command .4Check the Enabled box.5Select the items you want to enable. If an item is highlighted and the Options button is active, select Options to choose the features you want enabled for the highlighted item.6Select Notifications and select the options for how you want to receive voice command notifications.Using voice commandsIMPORTANT Do not use voice commands in your car until you read the End user notice about this kind of usage; see the safety and legal information included in your smartphone package for information.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 29513CHAPTER1Set the Ringer switch at the top of your smartphone to Sound On  .2Hold your device close to your mouth and press and release the assigned Voice Command button (see Setting up voice commands). A tone plays and a microphone icon appears at the top of your screen.3In a clear voice say the command. For example:To access Help: Say “Help.” After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer. For example, say “General” to access general Help topics.To access your Calendar: Say “Start Calendar.”To access your music: Say “Start Windows Media.” After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer.Setting input options1Press Start  and select Settings.2On the Personal tab, select Input .3On the Input Method tab, set any of the following options:NOTE The Input Method options you specify apply only to entering info using the screen. You can still enter info using your smartphone’s keyboard regardless of the onscreen input method you choose.TIPYou can move quickly through voice commands by stopping the voice command response before it finishes. When Voice Command responds, you can press the Voic e Command button before it completes the question. After the microphone icon is visible, you may say your answer.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS29613CHAPTERInput method: Specifies which onscreen input method you want to use:•Block Recognizer: Use a single stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text. Use gestures to enter Return and Backspace.•Keyboard: Tap keys on the onscreen keyboard to enter text.•Letter Recognizer: Write individual letters, numbers, and punctuation, which are converted into typed text.Large/Small keys: If you selected Keyboard, select whether to use large or small onscreen keys. If you select Large keys, check the box if you want to use gestures for the space bar and the Backspace, Shift, and Return keys.Options: If you selected Letter Recognizer, select Options and select the options you want.4Select the Word Completion tab and set any of the following options:Suggest words when entering text: Indicates whether word suggestions appear as you enter text. You can also specify how many letters you want to enter before a suggestion appears, how many suggestions you want to see, and whether a space appears after you insert a suggested word.Clear Stored Entries: Deletes the database of word suggestions.Enable Auto Correct: Indicates whether common misspellings such as “teh” are corrected automatically.TIPTo enter a suggested word, press Down to highlight the suggestion, and then press Center to accept it. Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 29713CHAPTER5Select the Options tab and set any of the following options:Voice recording format: Specifies the format in which you save voice notes.Default zoom level for writing: Specifies the initial size of text entered from onscreen writing methods.Default zoom level for typing: Specifies the initial size of text entered using the keyboard.Capitalize first letter of sentence: Specifies whether the first letter of a sentence automatically appears in uppercase, without requiring you to press a Shift key.Scroll upon reaching the last line: Specifies whether the display automatically scrolls when you select the last line of visible info.6Press OK .Locking your smartphone and infoYour smartphone includes several features that help you protect it from inadvertent use and keep your information private. The security software lets you use your smartphone for emergency calls, such as dialing your national emergency number (such as 911, 112, or 999), even if it is locked.Keyguard: Manually disables all buttons and the screen’s touch-sensitive feature to prevent accidental presses in your briefcase or pocket.Auto-Keyguard and touchscreen lockout: Automatically enables Keyguard after a period of inactivity and lets you Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO29813CHAPTERdisable the screen’s touch-sensitive feature during an active call.SIM card Lock: Requires a PIN to turn on your phone so you can make and answer calls.System password lock: Requires a password to see any information on your smartphone.Locking your keyboard (Keyguard)By default, your keyboard locks so that you don’t accidentally press buttons or activate screen items while your smartphone is in a pocket or bag.To dismiss Keyguard: Press Center .To manually turn on Keyguard when your smartphone screen is on: Do one of the following:•Press and hold End .•Press Option  + End .Turning on Auto-KeyguardAuto-Keyguard enables you to configure the Keyguard feature.1Press Start   and select Settings.2On the Personal tab, select Keyguard .3Select the Auto-Keyguard list and disable the Auto-Keyguard feature or set the period of inactivity that passes before the keyboard automatically locks.TIPTo avoid accidentally pressing onscreen buttons while you’re holding your smartphone up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls. When the screen’s touch-sensitive feature is disabled, you must use the 5-way navigator to access items on the screen.TIPIf you’re using a headset or hands-free device and your smartphone is in a pocket or bag, you can manually turn on Keyguard during a call to prevent accidental key pressesTIPIf your Today screen is displayed and you’re not on a call, you can also turn on Keyguard by pressing End.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 29913CHAPTER4Press OK .Locking your screen1Press Start   and select Settings.2On the Personal tab, select Keyguard .3Under Disable touchscreen, check or uncheck the While on a phone call box to determine whether the screen’s touch-sensitive feature is disabled during a call.4Press OK .Locking the SIM cardYou can lock your SIM (Subscriber Identity Module) card to prevent unauthorized use of your mobile account. When your SIM card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone.To unlock your SIM card, turn on the phone and enter your PIN.BEFORE YOU BEGIN Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).Get your default PIN from your wireless service provider. 1Press Start  and select Settings.2On the Personal tab, select Phone .3Select the PIN tab.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO30013CHAPTER4Check the Require PIN when phone is used box.5Enter the PIN and press OK .6Turn your phone off to activate the phone lock feature.Your SIM card locks when you turn off your phone and turn it back on. When your SIM card is locked, you can unlock your SIM card by entering your PIN.NOTE You need your PIN number to edit your PIN number or remove the locking feature. If you enter an incorrect PIN more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need the PUK to unlock the SIM card. Contact your wireless service provider for more information and the PUK.Locking your smartphoneTo protect your personal information, you can lock the system so that you need to enter your password to access any of your information or use other features of your smartphone.IMPORTANT If you lock your system, you must enter the exact password to unlock it. If you enter an incorrect password, you are given another chance. Each time an incorrect password is entered, you are given progressively longer time periods between your chances to enter the password. If you forget the password, you need to perform a hard reset to resume using your smartphone. Performing a hard reset deletes all the entries in your smartphone. However, you can restore all previously synchronized info the next time you sync (see Synchronizing information).1Press Start   and select Settings.2On the Personal tab, select Lock .3On the Password tab, check the Prompt if device unused for box to turn on the password feature.TIPIf your wireless service provider changes the PIN, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone. Select the PIN tab, and then select Change PIN.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 30113CHAPTER4Select the first list, and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system.5Select the Password type list, and then select a format for your password:Strong alphanumeric: A strong alphanumeric password must contain at least seven characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation.Simple PIN: A simple PIN must contain at least four characters and includes numerals only. You do not need to press Option before entering the PIN numerals.6Select Password and enter your password.7Select Confirm and enter the password again.8(Optional) Select the Hint tab and enter a hint to help you recall your password.9Press OK .Entering owner informationYou can enter personal information that you want to associate with your smartphone, such as your name, company name, and phone number. You can also set whether you want this information to appear when you turn on your smartphone. If you lose your smartphone, this feature can help the person who finds it return it to you.1Press Start  and select Settings.2On the Personal tab, select Owner Information .3On the Identification tab, enter any of the information you want to include.TIPIf you lock your smartphone and use a Simple PIN as the password, you can dial an emergency number by entering the number in the password field and pressing Phone/Send. You do not need to press Option before entering the number. However, if you select Strong alphanumeric as the password type, you must first press Option twice before entering an emergency number in the password field.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS30213CHAPTER4Select the Notes tab and enter any additional text you want to include.5Select the Options tab and check the boxes to indicate which info (if any) you want to appear on the screen when you turn on your smartphone.6Press OK .System settingsSetting the date and timeUse Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit.To set the display format for the date and time, see Setting display formats.1Press Start   and select Settings.2Select the System tab, and then select Clock & Alarms .3On the Time tab, select Home.4Select the first list, and then select the time zone for your home location.TIPYou can also display your Owner Information on your Today screen. See Selecting which items appear on your Today screen for details.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 30313CHAPTER5Select the hour and press Up  or Down  to increase or decrease the hour setting. Repeat this process for the minute, seconds, and AM/PM settings.6Select the month and press Up  or Down  to increase or decrease the month setting. Repeat this process for the date and year settings7(Optional) Select Visiting and set the info for a location that you visit often.8Press OK .9If prompted, select Ye s  to accept your changes.Synchronizing the date, time, and time zone with the networkBy default your smartphone synchronizes the date, time, and time zone with your wireless service provider’s network whenever your phone is on and you are inside a coverage area. 1Press Start   and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the More tab.4To disable this option, uncheck the Enable local network time box. 5If you want to keep your smartphone date and time set for your selected location, uncheck the Use network time zone box.Setting system alarmsSystem alarms let you set alarms that are not associated with a task or appointment. For example, you can use your smartphone as an alarm clock when you travel, or set alarms to remind you when it’s time to take medication or pick up the kids. 1Press Start  and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the Alarms tab.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS30413CHAPTER4Check a box to turn on that alarm.5Select Description next to the box you checked and enter a description for the alarm.6Tap the days of the week you want the alarm to go off. You can select multiple days for each alarm.7Tap the time, set the time you want the alarm to go off, and press OK .8Select the alarm   icon and check the boxes to select how you want the alarm to go off. You can choose a single sound, a repeating sound, a flashing light, or vibration.9Press OK  twice.10 If prompted, select Ye s  to accept your changes.Managing identity certificatesYour smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.1Press Start   and select Settings.2Select the System tab, and then select Certificates .3Select any of the following tabs:Personal: Displays certificates that establish your identity when you log in to a secured network, such as a corporate network.Intermediate: Displays certificates issued from a root certificate whose purpose is to then issue personal certificates.Root: Displays certificates that identify the computers, such as servers, to which you connect. These certificates help prevent unauthorized users from accessing your smartphone and information.4To view certificate details, select the certificate.5Press OK .TIPTo change the alarm sound, select the alarm sound icon, select the Play Sound list, and then select the alarm sound you want to use.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 30513CHAPTEREnabling error reportingError Reporting sends info that helps diagnose application errors for devices running Windows Mobile® software. When an error is detected, a text file is created. You can review the file and choose whether you want it delivered to Microsoft Support. The information is used by programming groups at Microsoft for quality control and is not used for tracking individual users or installations for any marketing purpose. The info that is collected is technical info about the state of your system when the error occurred. No documents (or any info contained in them) are intentionally sent with the report. To ensure further security, the report is transmitted via a secure connection and is kept confidential and anonymous in a limited-access database.Your smartphone must be connected to your computer when you send the error report—provided your computer is connected to the Internet.1Press Start  and select Settings.2Select the System tab, and then select Error Reporting .3Select whether you want to enable or disable error reporting.4Press OK .How much storage space do I have left?1Press Start   and select Settings.2Select the System tab, and then select Memory .3Select either of the following tabs:Main: Displays the amount of memory assigned to your applications and info, TIPTo delete a certificate, highlight the certificate name, press and hold Center on the 5-way, and then select Delete from the shortcut menu.DID YOU KNOW?This error reporting method meets the privacy regulations of the European Union (EU) as well as the Fair Information Practice Principles of the Federal Trade Commission in the United States. To view the Fair Information Practice Principles, visit the Federal Trade Commission website at ftc gov/reports/privacy3/fairinfo htmFinal Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS30613CHAPTERas well as the amount of memory in use versus the available memory.Storage Card: Displays the amount of memory available on an expansion card that is inserted in the expansion slot on your smartphone.4Press OK .Optimizing power settings1Press Start   and select Settings.2Select the System tab, and then select Power .3On the Battery tab, view the power remaining in your battery.4Select the Advanced tab and set whether your smartphone screen turns off automatically after a specified period of inactivity. You can assign different intervals for battery power and external power.TIPIf storage memory is low, consider using an expansion card to store files (see Using expansion cards). If program memory is low, close some applications to avoid slow smartphone performance (see Closing applications). You can also tap Find at the bottom of the screen to search for large files to delete and free up memoryTIPYou can also open Memory settings by selecting the running programs icon in the upper-right corner of the Today screen, and then selecting the memory icon.TIPAn easy way to check the battery level is by tapping the battery icon in the title bar.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 30713CHAPTER5Select the Screen Saver tab, and check the box to enable the screen saver feature, or uncheck it to disable the screen saver.6Press OK .Turning wireless services on/off To quickly turn all wireless services on or off, press and hold Power .Follow these steps to turn individual wireless features on or off.1On the Today screen, select your wireless service provider name, or select Phone off if your wireless service provider name is not displayed.2Select a wireless feature to turn it on or off. The current state of the feature, ON or OFF, appears on a gray background. The description of the feature tells you what you can change it to. In the illustration, Airplane Mode and Wi-Fi are off, and Phone and Bluetooth are on.TIPTo conserve additional battery power, disable the screen saver, or adjust the display backlight setting. Press Start and select Settings. Select the System tab, and then select Backlight. On the Battery Power tab, set whether the display backlight turns off automatically after a period of inactivity. You can also select the External Power tab to turn off the backlight when your smartphone is connected to an external charging source.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS30813CHAPTER3Press OK .You can also turn wireless services on and off by tapping the signal-strength   icon at the top of the screen and selecting Comm Manager. Updating the system softwareWindows Update for Windows Mobile lets you download security updates and other important updates to the Windows Mobile operating system software on your smartphone.1Press Start   and select Settings.2Select the System tab, and then select Windows Update.3On the Update Setup screen, press Next (right softkey).4Select whether you want to run Windows Update manually or you want it to check for updates automatically, and press Next (right softkey).5If you selected automatic updates, check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your TIPTo change the settings for one of the displayed wireless features, press Settings (right softkey) and select the wireless feature you want to change.TIPSelect View privacy statement to read about how using Windows Update affects the personal information on your smartphone.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 30913CHAPTERsmartphone. Using your data plan means that updates may occur more frequently but may result in additional data charges. Press Next (right softkey).6Press Finish (left softkey).If you selected Automatic in step 4, Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing Check Now (left softkey).To view detailed results of the last check for updates, press Menu (right softkey) and select View details.Connection settingsManaging ISP settingsYour smartphone is already set up to connect to the Internet using a high-speed data connection on your wireless service provider’s network. To connect to the Internet, simply start Internet Explorer Mobile.For special situations, such as connecting to your internet service provider (ISP) or to a remote access server (RAS), you can set up another connection.BEFORE YOU BEGIN Obtain the following information from your ISP or system administrator:•ISP server phone number or access point•Username•Password1Press Start  and select Settings.2Select the Connections tab, and then select Connections .3On the Tasks tab, select Manage existing connections.TIPTo switch between manual and automatic updates, open Windows Update, press Menu (right softkey), and select Change Schedule. To select or deselect the option to use your data plan to check for and download updates, press Menu (right softkey) and select Connections.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS31013CHAPTER4Select the Modem tab. 5Highlight the connection you want to view or change and select Edit, or select New to create a new connection.6Follow the onscreen instructions to edit or create the connection.Connecting to a VPNIf you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer).You can use the built-in Bluefire VPN client to make a VPN connection.BEFORE YOU BEGIN Check with your company’s system administrator to see if a VPN is required to access the corporate network. If so, ask your corporate system administrator for the following information:•The gateway address and type•The authentication method: group or certificate•The group ID and password•The user authentication method1Press Start   and select Programs.2Select Install Bluefire VPN .3Do one of the followingSet up a new connection: Press Menu (right softkey) and select Connection > Add. Follow the onscreen instructions, entering the information provided by your system administrator.Edit or delete a connection: Press Menu (right softkey) and select Connection > Edit or Connection > Delete.Connect using an existing connection: Select the Connection list, select the connection you want to use, and press Connect (left softkey).Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 31113CHAPTERSetting up a proxy server1Press Start   and select Settings.2Select the Connections tab, and then select Connections .3On the Tasks tab, select Set up my proxy server.4Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes.5Select Proxy server and enter the proxy server name.6Press OK .Turning a proxy server on or offYour wireless service provider may require a proxy server to access the Internet using your wireless service provider’s data connection. However, if you connect to the Internet using a Wi-Fi (see Connecting to a Wi-Fi network) or a VPN (see Connecting to a VPN) connection, the proxy server may prevent your smartphone’s web browser from locating certain websites. You can use the Internet Proxy application to turn the proxy server on or off, depending on how are you connecting to the Internet.1Press Start  and select Programs.2Select Internet Proxy .3Do one of the following:Turn on the proxy server: Check the Enable Pocket Internet Explorer Proxy box, enter the proxy server information, and select Apply.TIPSelect menu items to import, export, or update your VPN policy; view statistics about a connection; or set options for the statistics log.TIPTo change settings such as the port number, proxy server type, or credentials, select Advanced.Final Draft #6     Confidential     Palm, Inc.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS31213CHAPTERTurn off the proxy server: Uncheck the Enable Pocket Internet Explorer Proxy box.4Press OK .Ending a data connectionIf your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when you’ve finished browsing the web.1On the Today screen, select your wireless service provider name.2Select Data Connection.Enrolling a domainIf your company uses Microsoft System Center Mobile Device Manager, you may need to use the Domain Enroll settings to register your smartphone within your company’s network.IMPORTANT After you enroll your smartphone in your company’s network, your system administrator can turn various features on your smartphone on and off. If a feature, such as the camera or messaging, worked previously and this feature no longer works after enrollment, contact your system administrator to find out if this feature is disabled on your smartphone.1Press Start   and select Settings.2Select the Connections tab, and then select Domain Enroll .3Press Enroll (right softkey).4Follow the onscreen instructions to complete the enrollment process.Final Draft #6     Confidential     Palm, Inc.
CHAPTER313Troubleshooting14Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/treoproumts-support.Final Draft #6     Confidential     Palm, Inc.
In this chapterTransferring info from another device  . . . . . . . . . . . . . . . . . . . . . . .  315Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . .  315Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  316Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  319Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  320Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  321Synchronization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  325Email  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  332Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  335Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  336Third-party applications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  337Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . .  338Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  338Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGTRANSFERRING INFO FROM ANOTHER DEVICE 31514CHAPTERTransferring info from another deviceFor information on transferring your info from a previous Windows Mobile® device or from a Palm OS® by ACCESS device to your new Palm® Treo™ ProSM smartphone, visit palm.com/treoproumts-support for instructions.IMPORTANT Do not use a backup utility to transfer your info from another device to your new smartphone. This can cause your smartphone to malfunction.Reinstalling the desktop softwareIf you have problems synchronizing using your desktop sync software, you may need to reinstall the software.BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software. In large organizations, these are usually granted by the system administrator.1Shut down your computer and turn it on again.2On your computer, click Start > Control Panel > Add or Remove Programs.3Remove your desktop software. For computers running Windows XP, the software is called Microsoft ActiveSync. For computers running Windows Vista, the software is called Windows Mobile Device Center.4Quit any active applications, including virus scanners and Internet security applications.DID YOU KNOW?You can purchase a third-party application that lets you run Palm OS® applications on your smartphone.DID YOU KNOW?If you have questions about Windows Mobile, you can go to windowsmobile.com. Search for Palm devices for information.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE31614CHAPTER5To reinstall the software, switch your smartphone to setup mode and connect your smartphone to your computer and follow the onscreen instructions. See Installing the desktop sync software for detailed instructions..Resetting your smartphonePerforming a soft resetPerforming a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help.1If your smartphone responds to key presses, press and hold Power  to turn off your phone.2If the screen display is on, press Power  to turn off the screen.3Remove the back panel from your smartphone.4Slide the stylus out from its slot.5Use the stylus tip to gently press the reset button.6Wait for the progress bar on the Palm® logo screen to fill before continuing to use your smartphone.7Slide the back panel into place.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE 31714CHAPTERPerforming a hard resetA hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset. You can restore previously synchronized information the next time you sync.IMPORTANT Synchronize to restore your Outlook data, such as Outlook email, Calendar, Contacts, Notes, and Tasks. You can use a backup and restore solution. Make sure it’s an application that’s approved by Palm, such as the one included on your smartphone. A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party applications for suggestions on diagnosing third-party software issues.1Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard reset.2Remove the back panel from your smartphone.TIPYou can also do a soft reset by removing the battery and reinserting it.DID YOU KNOW?If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset.TIPSome third-party applications do not create a backup on your computer when you synchronize. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your smartphone after the hard reset. Please contact the application vendor to find out if your info is backed up during synchronization.DID YOU KNOW?When you synchronize after a hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE31814CHAPTER3Slide the stylus out from its slot.4If the screen is off, press Power   to wake up the screen.5While pressing and holding End , use the tip of the stylus to gently press and release the reset button.6Continue pressing and holding End  until the “Erase all data?” prompt appears. 7Press Up   to confirm the hard reset.8Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.9Slide the back panel into place.10 (Optional) Synchronize to restore your previously synchronized info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings.Replacing the batteryYour smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo Pro models. Do not use a battery from any earlier model of smartphone.1Press Power   to turn off the screen.2With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel.TIPBe sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com/environment for more information.DID YOU KNOW?Your smartphone stores all your info even when you remove the battery.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGPERFORMANCE 31914CHAPTER3Place a finger in the notch between the stylus and the battery, and then remove the battery.4Align the metal contacts on the new battery with the contacts of the battery compartment, and then press the battery into place.1Battery contacts2Smartphone contacts5Slide the back panel into place.PerformanceThe applications are running slower than usual1Press and hold OK   to open Task Manager.2Select Stop All to close all your open applications.3Press OK .If the previous steps don’t fix the problem, try doing a soft reset (see Performing a soft reset). If the problem persists, follow these steps to turn off the Voice Command setting, if it is enabled:1Press Start  and select Settings.2Select Personal, and then select Voice Command .3Uncheck the Enabled box.4Press OK 21Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSCREEN32014CHAPTERMy battery seems to drain quicklyIf you have a push email solution or if you have set up a schedule for wireless synchronization, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery.For more tips on conserving battery life, see Maximizing battery life).I want to charge my smartphone by connecting it to my computer, when when I connect them, a Setup screen appearsIf you just want to use the connection between your smartphone and your computer to charge your smartphone (and not to sync), you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey).ScreenThe screen appears blank1If this is the first time you are turning on your smartphone, you need to take out and reinsert the battery to turn on the screen (see Replacing the battery). Alternately, connect your smartphone to a wall outlet using the USB AC charger (see Charging the battery).2If you’re on a call, when the time period specified in Backlight Settings expires, the screen dims; one minute later, the screen automatically turns off. Press any key except End to wake up the screen. Pressing End hangs up the call.3Look closely at the screen. If you can see a dim image, try adjusting the TIPBe sure that third-party applications are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGNETWORK CONNECTION 32114CHAPTERscreen brightness (see Adjusting the brightness).4If that doesn’t work, perform a soft reset (see Performing a soft reset).5If that doesn’t work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again6If you are using a third-party application, make sure that the application supports 320x320 screen resolution.7If that doesn’t work, perform a hard reset (see Performing a hard reset).The screen doesn’t respond accurately to taps or activates wrong features1Make sure there is no debris trapped under the edges of the screen.2Press Start   and select Settings. 3Select the System tab, and then select Screen .4On the General tab, select Align Screen.5Tap the screen where indicated.6Press OK .Network connectionSignal strength is weak1If you’re standing, move about 3 meters (10 feet) in any direction.2If you’re in a building, move near a window. Open any metal blinds.3If you’re in a building, move outdoors or to a more open area.4If you’re outdoors, move away from large buildings, trees, or electrical wires.5If you’re in a vehicle, move your smartphone so that it’s level with a window.6Try using a hands-free Bluetooth headset to see if that improves the signal strength.TIPBecome familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGNETWORK CONNECTION32214CHAPTERMy smartphone won’t connect to the mobile network1Try the suggestions above for weak signals.2Turn off your phone and turn it on again (see Turning your smartphone on/off).3Perform a soft reset (see Performing a soft reset).My phone seems to turn off by itselfIf a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can’t determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on).I can’t tell if data services are available The following icons appear in the title bar to indicate whether data services are available:Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls.Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and transmit data simultaneously.Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls.NOTE In most cases, when your phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears. The H icon may appear when your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data.Your phone is on and an HSDPA UMTS data connection is active. You can make and receive calls and transmit data simultaneously.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGNETWORK CONNECTION 32314CHAPTERMy smartphone won’t connect to the InternetYour smartphone supports GPRS or UMTS (3G or HSDPA) wireless data networks. To connect to the Internet, you must subscribe to data services with your wireless service provider.•Contact your wireless service provider to verify that your subscription plan includes data services and that these services have been correctly activated. Your wireless service provider should also be able to tell you if there are any outages in your location.•Press and hold Power   to turn off your phone, then press and hold the same button to turn it back on.•Perform a soft reset (see Performing a soft reset).•Confirm that data services are correctly configured on your smartphone by doing the following:1Press Start  and select Settings.2Select the Connections tab, and then select Connections . 3On the Tasks tab, select Manage existing connections.4If your wireless service provider’s name appears in the list, press OK  . If not, contact your wireless service provider for assistance.Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls.Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls.Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGNETWORK CONNECTION32414CHAPTERI can’t send or receive text or multimedia messages•Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).•Contact your wireless service provider to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location. Your wireless service provider should be able to tell you if messaging services have been experiencing transmission delays.•If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of message you’re sending.•If a text message arrives but does not display a notification, perform a soft reset (see Performing a soft reset).I can’t make or receive calls using a hands-free device with Bluetooth® wireless technologyVerify all of the following:•The Turn on Bluetooth box is checked in Bluetooth Settings.•Your Bluetooth device is charged and turned on.•Your smartphone is within range of the hands-free device. Bluetooth range is up to 10 meters (30 feet) in optimum environmental conditions, which include the absence of the following: obstacles, radio interference from nearby electronic equipment, and other factors.•The Bluetooth Settings screen is closed.•You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible, move the phone closer to the hands-free device.•The device specifications are compatible with your smartphone.I lost the connection between my smartphone and my Bluetooth headset1Press Start   and select Settings.2Select the Connections tab, and then select Bluetooth.3Select the Devices tab.4Select your headset name from the list.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION 32514CHAPTER5In Partnership Settings, make sure the Hands Free box is checked.6Select Save.7Highlight the headset name.8Press and hold Center   to open the shortcut menu and select Set as Hands-Free.9Test your headset by making or receiving a call.If the headset still doesn’t work, delete the existing partnership and create a new one. To delete the partnership:1Press Start   and select Settings.2Select the Connections tab, and then select Bluetooth.3Highlight the headset device name.4Press and hold Center   to open the shortcut menu and select Delete.5Create a new partnership (see Connecting to devices with Bluetooth® wireless technology.SynchronizationSynchronization enables you to back up the information on your smartphone onto your computer or your server. If you ever need to perform a hard reset or otherwise erase all your information on your smartphone, you can synchronize your smartphone with your computer to restore the info. To make sure you always have an up-to-date backup of your info, synchronize frequently.You can synchronize email and other information directly with Microsoft Exchange Server 2007 or Exchange Server 2003 with Service Pack 2 using Microsoft Exchange ActiveSync®, or you can synchronize your smartphone with your computer, using the desktop sync software that came with your smartphone.DID YOU KNOW?You can go to the Windows Mobile website for more information at windowsmobile.com. DID YOU KNOW?A common cause of sync problems is the presence of protective software, such as VPNs or firewalls, on your computer or network.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION32614CHAPTERDesktop sync softwareThis section covers issues with synchronizing using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center.NOTE See Exchange ActiveSync (wireless synchronization) for help with direct wireless synchronization with an Exchange server.My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.Your connection did not automatically switch to sync mode. Follow these steps to switch modes manually.1On your smartphone, press Start  and select Settings.2Select the System tab, and then select PC Setup .3Select Synchronize.4If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support.I am in sync mode, but synchronization isn’t working.Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but want to synchronize, switch to setup mode so that you can install the software.1On your smartphone, press Start  and select Settings.2Select the System tab, and then select PC Setup .3Select Set up my PC.4If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support.The desktop sync software does not respond to sync attemptAs you complete the following steps, synchronize after each step. If the Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION 32714CHAPTERsynchronization is successful, you do not need to complete the remaining steps.1Verify that the USB cable is securely connected at all points (see Setting up your computer for synchronization).2Make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone.3On a Windows XP computer, look for the ActiveSync   icon at the top of your smartphone screen and the ActiveSync   icon in the taskbar on your computer to make sure ActiveSync desktop software is running on your computer. On a Windows Vista computer, look for the connection  icon at the top of your smartphone screen. If the correct icons are not displayed, do the following:Smartphone: Press Start  , select Programs. and select ActiveSync . Press Menu (right softkey) and select Connections. Make sure the Synchronize all PCs using this connection box is checked, and that USB is selected from the list.Windows XP computer: Click Start > Programs > Microsoft ActiveSync.Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center.4Do one of the following:Windows XP computer: Double-click the ActiveSync   icon in your taskbar. From the File menu, select Connection Settings. Make sure the Allow USB connections box is checked and click Connect.Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked and click Connect.5On your smartphone, press Start , select Settings, select the Connections tab, and then select USB to PC  . If the Enable advanced network functionality box is checked, uncheck it. If this box is currently unchecked, then check it.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION32814CHAPTER6Perform a soft reset (see Performing a soft reset).7Restart your computer and make sure the desktop sync software is running.8If problems persist and you’re synchronizing through a USB hub, try connecting the USB cable to a different USB port or directly to your computer’s built-in USB port.9If you’re already synchronizing through a built-in USB port on the front of your computer, move the USB cable to a USB on the back of your computer if your computer has USB ports in both places.10 Uninstall the desktop software that came with your smartphone, and then repeat the installation process (see Reinstalling the desktop software).11 For a Windows XP computer only, delete the existing partnership between your smartphone and your computer and create a new one by doing the following steps in turn:•Disconnect your smartphone and your computer from the USB cable.•Right-click the gray ActiveSync   icon in the taskbar in the lower-right corner of your computer screen and select Open Microsoft ActiveSync.•Click File, and then click Delete Mobile Device. When asked to confirm, click Ye s .•Connect your smartphone and your computer to the USB cable.•When the Synchronization Setup Wizard appears, follow the steps to establish a sync relationship between your smartphone and your computer.12 If your organization uses a firewall or a VPN connection, synchronizing with ActiveSync may not work. For a Windows XP computer only, go to microsoft.com and search for the following topics to help with specific firewall setup situations:•ActiveSync USB Connection Troubleshooting Guide•ActiveSync with Sygate Personal Firewall•ActiveSync with TrendMicro PC-cillin Internet SecurityFinal Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION 32914CHAPTER•ActiveSync with Norton Personal Firewall•ActiveSync with Zone Alarm Security Suite•ActiveSync with McAfee Personal Firewall•ActiveSync with Windows Firewall13 Verify with your computer hardware vendor that your operating system supports your internal USB controller.Synchronization finishes but info doesn’t appear where it should•With the included desktop sync software, your smartphone can synchronize with the root folders of Microsoft Office Outlook Contacts, Calendar, Tasks, and Notes (Outlook sold separately; a free trial version is available for download from your smartphone). If you want to synchronize with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).•Microsoft Office Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.•If you’re trying to sync offline, be sure to set your Microsoft Office Outlook Calendar, Contacts, Notes, and Tasks to be available offline•For music files, update the library in Windows Media Player Mobile (see Working with libraries).•For pictures and videos, see Synchronizing your pictures, videos, and music for information on the location of synchronized items.•For Office Mobile files, see Where are the changes I made to my file? for information on the location of synchronized files.•If you’re still having problems, try the following:1Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The desktop sync software lets you synchronize with Microsoft Office Outlook for Windows. If you use a Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION33014CHAPTERdifferent PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM.2Open the desktop sync software on your computer, and make sure the Files synchronization option is selected (see Changing which applications sync).3Uninstall the desktop sync software, reboot your computer, and then repeat the installation process (see Reinstalling the desktop software).Synchronization starts but doesn’t finishMake sure that you installed the desktop software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).My video and music files won’t sync1Make sure you have Windows Media Player 10 or later installed on your computer.2Reinstall the desktop sync software (see Reinstalling the desktop software). Media file synchronization fails if you installed the desktop sync software before you installed Windows Media Player.My appointments show up in the wrong time slot after I sync1Make sure that you installed the desktop sync software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).2Open Microsoft Office Outlook and correct the wrong entries.3Manually enter any information you added to your smartphone since the last time you synchronized.4Synchronize your smartphone and your computer.My scheduled sync doesn’t workBy default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:1Press Start   and select Programs.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGSYNCHRONIZATION 33114CHAPTER2Select ActiveSync .3Press Menu (right softkey) and select Schedule.4Check the Use above setting when roaming box.5Press OK .An alert tells me that ActiveSync encountered a problem on the serverThere is a temporary problem with the server or the server may be temporarily overloaded. Try again later. If the problem persists, contact your system administrator.An alert tells me that there is not enough free memory to sync my infoThe ActiveSync application on your smartphone ran out of storage space. Try the following:1Go to Memory Settings and close all running programs (see Closing applications).2If the problem persists, see Making room on your smartphone for suggestions on other ways to free up space on your smartphone.An alert tells me that ActiveSync encountered a problem with [item type] [item name]An error occurred during the sync of a single item. This error can usually be corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.My Today screen settings are not restored after a hard resetSettings such as the background image and plug-in choices are not backed up during synchronization, so they can’t be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Today screen settings and other additional info.Exchange ActiveSync (wireless synchronization)This section covers issues with direct wireless synchronization with an Exchange server. See Desktop sync software for help with synchronizing using your desktop sync software.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGEMAIL33214CHAPTERAn alert tells me that the server could not be reachedYour smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronization), and try again later.An alert tells me that my account information could not be detectedWhen you set up the Exchange server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronization), or set up your smartphone to sync only with a computer, and try to sync again.An alert tells me the device timed out while waiting for credentialsThe Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again.EmailI have problems using my accountOccasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems in using the account, verify that the account complies with your email provider’s requirements by following these steps:•Verify both your password and your username for your email account.•Some email service providers require you to be on their network to use your email account. If this is the case, be sure to use your provider’s network as the connection type for the account.•Some email service providers have other requirements specific to their TIPIf you are synchronizing with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGEMAIL 33314CHAPTERservice. Check with your service provider to see if any provider-specific requirements exist.•Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.I have problems sending and receiving emailShort periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly.Scheduled email synchronization is not workingIf email synchronization is occurring and you turn your smartphone off or the connection to your email service provider is disconnected, the synchronization fails.•Check the synchronization schedule to make sure that email sync is set to occur at the expected day and time. See Setting the synchronization schedule for details.•Press Start , select Programs, and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the verify password setting is on. This is required for over-the-air synchronization.I have problems sending emailIf you are able to receive email messages but cannot send them, try the following steps, in turn:•Make sure your ISP or email provider allows you to access email on a smartphone. Some providers do not offer this option at all; other providers require an upgrade for accessing email on a smartphone.•Press Start , select Programs, and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the SSL box is checked.•Enter the name of a different outgoing mail server for sending mail. Many ISPs, Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGEMAIL33414CHAPTERsuch as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account in the Messaging application: Common email providers).My vCard or vCal email attachment isn’t forwarding correctlyMicrosoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:1Click Start on your computer and select Settings.2Select Internet Options and click the Programs tab.3Make sure that the email field is set to the correct email client software. 4Click OK.5Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information.When I sync with my Exchange server my info is not downloading to my smartphoneCheck with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronize with the Exchange server. You can also check the following setting:1Press Start   and select Programs. 2Select ActiveSync . 3Press Menu (right softkey) and select Configure Server. 4Make sure the SSL box is checked.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGWEB 33514CHAPTERWebI can’t access a web pageFirst, make sure you have Internet access: Open Internet Explorer Mobile and try to view a web page you’ve loaded before. To ensure that you’re viewing the page directly from the Internet, press Menu (right softkey) and select Refresh. After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh.If you’re still having trouble, the page may contain elements that are not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.Some websites use a redirector to their true home page. For example, if you enter the address http://palm.com/support, it may resolve to http://palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile.An image or map is too small on my smartphone screenInternet Explorer Mobile has several viewing modes: One Column, Default, Desktop, and Full Screen. Switch to Desktop to see the full-size image (see Viewing a web page).A secure site refuses to permit a transactionSome websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Internet Explorer Mobile.TIPYour smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGCAMERA33614CHAPTERCameraHere are some tips for taking good pictures with the built-in camera:•Clean the camera’s lens with a soft, lint-free cloth.•Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.•Hold the camera as still as possible. Try supporting your picture-taking arm against your body or a stationary object (such as a wall).•Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.•For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.•Make sure the subject is at least 0.5 meters (18 inches) away from the camera to ensure good focus.When you synchronize with a Windows XP computer, your Camera images are stored in the C:\Documents and Settings\<Username>\My Documents\Treo My Documents folder on your hard drive (see Camera).The Camera preview image looks strangeSome third-party applications overwrite the color settings on your smartphone with their own 8-bit color settings. This can affect the Camera Preview Mode. Delete third-party applications one by one until the preview image improves (see Removing applications).DID YOU KNOW?Pictures are 16-bit color. Resolution settings range from the low end of VGA (160 x 120 pixels) to a high end of 2 megapixels (1600 x 1200). Video resolution settings range from a low end of 176 x 144 pixels to a high end of 352 x 288 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution (still images) or Quality (video).Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGTHIRD-PARTY APPLICATIONS 33714CHAPTERThird-party applicationsSometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications:•Ringtone managers•Caller ID applications•Instant messaging•Applications that modify when your phone or data connections turn on or off and how your phone behavesIf you recently installed an application and your smartphone seems to be stuck, try the following:1Perform a soft reset (see Performing a soft reset).2Make sure the third-party application is compatible with the Windows Mobile 6.1 Professional operating system on your smartphone.3Delete the most recently installed application from your smartphone (see Removing applications).4If the problem persists, perform another soft reset.5If possible, synchronize or use a backup utility to back up your most recent info.6Perform a hard reset (see Performing a hard reset).7Synchronize or restore your backup to restore the info in your built-in applications.8If the problem is resolved, begin reinstalling your third-party applications one at a time.9If the problem recurs, delete the last application you installed and report the problem to its developer.Getting more helpContact the vendor of any third-party software if you require further assistance. Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGMAKING ROOM ON YOUR SMARTPHONE33814CHAPTERMaking room on your smartphoneIf you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone:Camera: Large images or videos take up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos).Messaging: Multimedia content and email attachments can consume excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone (see Deleting messages and Deleting messages). You may also want to empty the deleted items folder.Internet: If you save links to pages you’ve visited in Internet Explorer Mobile, you may want to clear all recent pages (see Customizing your Internet Explorer Mobile settings).Third-party applications: You can delete infrequently used applications or move them to an expansion card (see Moving info between your smartphone and an expansion card using File Explorer).Also, remember that your smartphone includes an expansion card slot, and that you can store applications and information on expansion cards. However, you still need free memory on the smartphone itself to run applications from an expansion card.Voice qualityIs the other person hearing an echo?•Try decreasing the volume on your smartphone to avoid coupling TIPRemember that not all third-party applications were written with the Treo Pro smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGVOICE QUALITY 33914CHAPTERor feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece.•Position the smartphone closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone.•If you’re using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone “face down” (screen facing the surface).Are you hearing your own voice echo?Ask the other person to turn down their volume or to hold the phone closer to their ear.Is your voice too quiet on the other end?Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth.Check the signal strength indicator. If the signal is weak, try to find an area with better coverage.Final Draft #6     Confidential     Palm, Inc.
TROUBLESHOOTINGVOICE QUALITY34014CHAPTERFinal Draft #6     Confidential     Palm, Inc.
TERMS 341TermsActiveSync®The software on your smartphone that exchanges and updates the information on your Palm® Treo™ Pro smartphone with the information on your computer. ActiveSync desktop softwareThe software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen. If the icon does not appear, click Start > All Programs (or navigate to the Programs group) > Microsoft ActiveSync. See Installing the desktop sync software.auto-off intervalThe time of inactivity that passes before the screen on your smartphone turns off. The wireless features on your smartphone are unaffected by this setting. See Optimizing power settings.beamThe process of sending or receiving an entry or application using the infrared (IR) port on your smartphone or using Bluetooth® wireless technology. See Beaming information.Bluetooth® wireless technologyTechnology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit bluetooth.com. See Connecting to devices with Bluetooth® wireless technology.desktop softwareA Personal Information Manager (PIM) application for computers, such as Microsoft Outlook®, that helps you manage your personal information and keep it synchronized with your smartphone. See Installing the desktop sync software.dialog boxA set of options and command buttons that is enclosed by a border and that enables you to carry out a specific task.Final Draft #6     Confidential     Palm, Inc.
TERMS342EDGE (Enhanced Data rates for GSM Evolution)An enhanced version of GPRS that delivers data speeds that are up to 3 times faster than standard GPRS connections, with rates up to 236.8 Kbps. (Additional charges may apply.) See What are all those icons?EXIF (Exchangeable Image File Format)A standard for storing interchange information in image files that enables images to be interoperable across multiple devices.GPRS (General Packet Radio Service)A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.) See What are all those icons?HSDPA (High-Speed Download Packet Access)An evolutionary enhancement to UMTS packet data. HSDPA uses different modulation and coding techniques to improve downlink performance. Your smartphone supports data rates up to 700Kbps.infrared (IR)A way of transmitting information using light waves. You use the IR port on your smartphone to transfer information between other IR devices within a short radius. See Beaming information.Lithium-ion (Li-ion)The rechargeable battery technology used in your smartphone. See Charging the battery.Microsoft Exchange ActiveSync®Technology that allows your smartphone to synchronize email, contacts, calendar events, and tasks wirelessly with Microsoft Exchange Server 2003 or 2007. See Setting up wireless synchronization.MMS (Multimedia Messaging System)An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly. See Creating and sending a multimedia message.Mobile DeviceThe component on your Windows XP computer that enables you to install applications and other information on your Final Draft #6     Confidential     Palm, Inc.
TERMS 343smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer.partnershipThe connection that you make between two devices by means of Bluetooth wireless technology. The devices recognize each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices. See Connecting to devices with Bluetooth® wireless technology.Phone OffAppearing on the Today screen, this indicates that your smartphone is not connected to any network, and you cannot make calls except those to emergency numbers. You can still use the organizer features, however. See Turning your phone on.piconetAn ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active slave devices. The network can include up to 255 inactive, or parked, slave devices which the master device can bring into active status at any time.PIM (personal information manager)A genre of software that includes applications such as Microsoft Outlook, Palm® Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number)The password assigned to your SIM card by your wireless service provider. Turning on the PIN lock secures your wireless account. See also PUK. See Locking the SIM card.PIN2 (personal identification number 2)A code that protects certain network settings such as fixed dialing. See Enabling fixed dialing.Final Draft #6     Confidential     Palm, Inc.
TERMS344PUK (personal unblocking key)A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK. See Locking the SIM card.PUK2 (personal unblocking key 2)A special extended password assigned to your SIM card, specific to certain network features such as fixed dialing. If you enter the wrong PIN2 more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK2. See Enabling fixed dialing.Secure Sockets Layer (SSL)A security protocol that enables you to send personal information in a more secure manner over the Internet.SIM (Subscriber Identity Module) cardThe smartcard, inserted into your smartphone, that contains your mobile account information, such as your phone number and the services to which you subscribe. You can also store addresses, phone numbers, and SMS messages on the SIM card. See Inserting the SIM card and battery.SMS (Short Messaging Service)The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See Creating and sending a text message.streamingTechnology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your smartphone without needing to download and a save a file on your smartphone. See Viewing a video.synchronizationThe process in which information that is entered or updated on your smartphone, your computer, or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection. See Synchronizing information.Final Draft #6     Confidential     Palm, Inc.
TERMS 345UMTS (Universal Mobile Telecommunications System)One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See What are all those icons?usernameThe name associated with your smartphone that distinguishes it from other Windows Mobile® devices. If you install desktop software, you are asked to give your smartphone a username. If you only synchronize wirelessly using Microsoft Exchange ActiveSync, you do not need to give your smartphone a username. See Installing the desktop sync software.Windows MobileThe operating system of your Treo Pro smartphone. Your smartphone uses Windows Mobile® 6 Professional edition. When installing third-party applications to your smartphone, be sure to install only apps that are written for Microsoft Windows Mobile 6.1 Professional. Apps designed for Microsoft Windows Mobile 6.1 Standard or any edition of Windows Mobile 5.0 software are not compatible with your Treo Pro smartphone. See Installing third-party applications.Windows Mobile Device CenterThe software on your Windows Vista computer that enables you to synchronize content and manage music, pictures, and videos between your smartphone and your computer. To open Windows Mobile Device Center on your computer, click Start > All Programs > Windows Mobile Device Center.Final Draft #6     Confidential     Palm, Inc.
TERMS346Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 347Regulatory and safety information NOTE To see your End User License Agreement, go to your General User Guide: Important Safety and Legal Information booklet included with your device.Do not use hand-held while drivingFor body-worn operation maintain a separation of 1.5 c mSmall parts may cause a choking hazardThis device may produce a loud soundKeep away from pacemakers and other personal medical devicesSwitch off when instructed in hospitals and medical facilitiesSwitch off when instructed in aircrafts and airportsSwitch off in explosive environmentsDo not use while re-fuellingThis device may produce a bright or flashing lightDo not dispose of in a fireAvoid contact with magnetic mediaAvoid Extreme TemperaturesAvoid contact with liquid, keep dryDo not try and disassembleDo not rely on this device for emergency communicationsOnly use approved accessoriesFinal Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION348FCC StatementsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as: FCC ID: O8F-SKYG.The FCC ID on you Palm smartphone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label.CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Antenna Care/Unauthorized ModificationsUse only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.IC: 3905A-SKYGThis Class B digital apparatus complies with Canadian ICES-003.EU Regulatory ConformanceWe, Palm, Inc. hereby declare that this device is in conformance to all essential requirements of the R&TTE Directive 1999/5/EC.This equipment is marked with the  0984  symbol and can be used throughout the European community.This indicates compliance with the R&TTEE Directive 1999/5/EC and meets the relevant parts of following technical specifications:• ETSI EN 301 511• ETSI EN 301 908-1• ETSI EN 301 908-2• ETSI EN 300 328Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 349• ETSI EN 301 489-1/-7/-17/-24• EN 60950-1• EN 50360• EN 50371Marking by the symbol   indicates this equipment uses non-harmonized frequency bands.France—2.4GHz for Metropolitan France:In all Metropolitan departments, wireless LAN frequencies can be used under the following conditions, either for public or private use:• Indoor use: maximum power (EIRP*) of 100 mW for the entire 2400–2483.5 MHz frequency band• Outdoor use: maximum power (EIRP*) of 100 mW for the 2400–2454 MHz band and with maximum power (EIRP*) of 10 mW for the 2454–2483 MHz bandResponsible party(North America)Palm Inc.950 W. Maude Ave.Sunnyvale, CA 95085USAwww palm com(Europe)Palm Europe ltd.*Roy BedlowBuckhurst CourtLondon Road, WokinghamBerkshire RG40 1PA,UKRF Safety ExposureGeneral statement on RF energy: Your smartphone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits.Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are preformed in positions and locations as required by the FCC, IC, and The Council of the European Union for each model. As SAR is measured utilising the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated below. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet). The highest reported SAR values of the Palm smartphone are:Maximum 1g SAR values (FCC)GSM860 GSM1900WCDMA850WCDMA1900Head SAR 0.775 W/kg 0.602 W/kg 0.7 W/kg 1.5 W/kgBody SAR 1.25 W/kg 0.527 W/kg 0.687 W/kg 0.608 W/kgFinal Draft #6     Confidential     Palm, Inc.GSM850
REGULATORY AND SAFETY INFORMATION350The SAR limit recommended by The Council of the European Union is 2.0 W/kg averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet).In order to comply with FCC, IC and EU RF exposure safety guidelines, users MUST use one of the following types of body worn accessories:1A Palm® brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product.2An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the user’s body and the unit.Do NOT use the device in a manner such that it is in direct contact with the body (i. e. on the lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See www.fcc.gov/oet/rfsafety for more information on RF exposure safety.To view the most recent SAR values of the Treo Pro smartphone, visit palm.com/33058.Body worn operation: Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the smartphone must be used with a minimum of 1.5 cm (0.6 in.) separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice:Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using ‘hands-free’ devices to keep mobile phones away from the head and body.Further information on this subject can be obtained from the WHO home page http://www who int/mediacentre/factsheets/fs193/en/index html WHO Fact sheet 193: June 2000.Battery handling:• Do not disassemble or open crush, bend or deform, puncture or shred.• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. • Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. • Replace the battery only with another battery that has been qualified with the system per IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. • Promptly dispose of used batteries in accordance with local regulations.• Battery usage by children should be supervised. • Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned.• Improper battery use may result in a fire, explosion or other hazard. Maximum 10g SAR values (CE)GSM900 GSM1800 WCDMA2100Head SAR 0.75 W/kg 0.788 W/kg 0.964 W/kgBody SAR 0.866 W/kg 0.8 W/kg 0.332 W/kgFinal Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 351Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information:http://safetravel.dot.gov/whats new batteries.html.Protecting Your BatteryThe guidelines listed below help you get the most out of your battery’s performance.Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or through your device’s manufacturer. Buying the right batteries and accessories is the best way to ensure they're genuine and safe.• In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0° C to 45° C).• Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.• Never dispose of the battery by incineration.• Keep the metal contacts on top of the battery clean.• Don't attempt to disassemble or short-circuit the battery.• The battery may need recharging if it has not been used for a long period of time.• It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing• Don’t store the battery in high temperature areas for long periods of time. It's best to follow these storage rules:• Less than one month: –4° F to 140° F (–20° C to 60° C)• More than one month: –4° F to 113° F (–20° C to 45° C)Power SpecificationsUse only Palm-approved power accessories such as AC-power adapters and batteries. Unauthorized and non-approved batteries will NOT operate with the Palm product.AC Power Adapter source: HelmsmanModel: PMG0501000PPart Number: 157-10107-00Input Rating: 100–240 Vac, 50/60Hz, 0.3AOutput Rating: 5Vdc, 1000mAAC Power Adapter source: FoxlinkModel: 5890-712V-02K0Part Number: 157-10108-00Input Rating: 100–240 Vac, 50/60Hz, 0.25AOutput Rating: 5Vdc, 1000mABattery Source: PalmType: Rechargeable Li-ion PolymerModel: 157-10105-00Rating: 3.7Vdc, 1500mAh (minimum)Recycling and DisposalThis symbol indicates that Palm products should be recycled and not be disposed of in unsorted Municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on Palm’s environmental programs, visit www.palm.com/environment.As part of Palm’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit www.palm.com/recycle for additional details and information about how you can help reduce electronic waste.Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION352Recycling and DisposalPalm is committed to supporting the collection and recycling of its products. Palm participates and supports the WEEE directive in the European Union. For more information on the WEEE directive implementation in the various EU member states please see www weee-forum org.User Safety Operational WarningsIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your smartphone. For the safe and efficient operation of your smartphone, observe these guidelines.Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats) storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains and dust) in the air.Interference to medical and personal Electronic Devices: Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your smartphone.Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters (6 inches) be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research.Persons with pacemakers should:• ALWAYS keep the smartphone more than six inches (15 centimeters) from their pacemaker when the smartphone is turned ON. • Not carry the smartphone in a breast pocket.• Use the ear opposite the pacemaker to minimise the potential for interference.• Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking place.Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your smartphone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.Repetitive Motion Injuries: When using the keyboard or playing games on your smartphone, you may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists. To minimize the risk of Repetitive Motion Injuries, when Texting or playing games with your phone:• Do not grip the phone too tightly• Press the buttons lightly• Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text• Take lots of breaks to stretch and relaxBlackouts and Seizures: Blinking lights, such as those experienced with television or playing video games may cause some people to experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view the screen from the farthest distance and avoid exposure to blinking lights if you are tired.Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 353Operating Machinery: Do not use your smartphone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident.Aircraft: While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board an aircraft must be done in accordance in compliance with airline instructions and regulations.Vehicles with Air Bags: Your smartphone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the smartphone. Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle.Hearing Aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the smartphone. Your smartphone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.Keep the device away from the abdomens of pregnant women and adolescents, particularly when using the device hands-free.To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars.CAUTION Avoid potential hearing loss.Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device:• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.• You can obtain additional information on this subject from the following sources:American Academy of Audiology11730 Plaza American Drive, Suite 300Reston, VA 20190Voice: (800) 222-2336Email: info@audiology.orgInternet: www.audiology.orgFinal Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION354National Institute on Deafness and Other Communication Disorders National Institutes of Health31 Center Drive, MSC 2320Bethesda, MD USA 20892-2320Voice: (301) 496-7243Email: nidcdinfo@nih.govInternet: http://www.nidcd.nih.gov/health/hearingNational Institute for Occupational Safety and HealthHubert H. Humphrey Bldg.200 Independence Ave., SWWashington, DC 20201Voice: 1-800-35-NIOSH (1-800-356-4674)Internet: http://www cdc gov/niosh/topics/noiseProduct Handling & SafetyGeneral statement on handling and use: You alone are responsible for how you use your smartphone and any consequences of its use.You must always switch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to safety measures designed to protect users and their environment.• Always treat your smartphone and its accessories with care and keep it in a clean and dust-free place.• Do not expose your smartphone or its accessories to open flames or lit tobacco products.• Do not expose your smartphone or its accessories to liquid, moisture, or high humidity.• Do not drop, throw, or try to bend your smartphone or its accessories.• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.• Do not paint your smartphone or its accessories.• Do not attempt to disassemble your smartphone or its accessories; only authorised personnel must do so.• Do not expose your smartphone or its accessories to extreme temperatures, minimum 0 and maximum +45 degrees Celsius. (32F–113F)• Please check local regulations for disposal of electronic products.• Do not carry your smartphone in your back pocket as it could break when you sit down.Battery: Your smartphone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries. Demagnetisation: To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to your smartphone for a long time.Normal use position: When making or receiving a phone call, hold your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone.Emergency calls: This smartphone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.Smartphone heating: Your smartphone may become warm during charging and during normal use.Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals.Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.Faulty and damaged products: Do not attempt to disassemble the smartphone or its accessory. Only qualified personnel must service or repair the smartphone or its accessory. If your smartphone or its accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorised service centre.Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 35516CHAPTERInterference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.Driving SafetyDriving Safety Tips OverviewAlways obey all laws and regulations on the use of the smartphone in your driving area.Safety—Your most important call. The Wireless Industry reminds you to use your smartphone safely when driving.1Get to know your smartphone and its features, such as speed-dial and redial.2Use a hands-free device.3Position your smartphone within easy reach.4Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.5Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving.6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic.7Do not engage in stressful or emotional conversations that may divert your attention from the road.8Dial your national emergency number to report serious emergencies. This is a free call from your smartphone.9Use your smartphone to help others in emergencies.10 Call roadside assistance or a special non-emergency wireless number when necessary.Driving Safety Tips Details1Get to know your smartphone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most smartphone models offer, including automatic redial and memory dial. Also, work to memorize the smartphone keyboard so you can use the speed-dial function without taking your attention off the road.2Use a hands-free device. A number of hands-free smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a speakerphone accessory, take advantage of these devices. If driving while using a smartphone is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.3Make sure you place your smartphone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.4Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.5Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It's common sense. Don't get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule your calls with times you may be temporarily stopped or otherwise stationary. But if you need to dial while driving, follow this simple tip: dial only a few numbers, check the road and your mirrors, then continue7Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix—they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and if necessary, suspend phone conversations which have the potential to divert your attention from the road.Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION35616CHAPTER8Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your smartphone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your smartphone.9Use your smartphone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number. But you can still use your smartphone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.End user noticeMicrosoft® Voice Command Version 1.5 for Windows Mobile®NOTE The Voice Command application is not available in all languages. See Setting up voice commands.IMPORTANT Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.Microsoft makes no representations, warranties, or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.General OperationVoice Command Control: Many of the functions of the Device Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.Hands-Free CapabilityAll CTIA Certified portable products provide the consumer with a toll-free number for the purchase of a compatible hands-free device. 1-800-881-7256.ESD SafetyElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Do not touch the SIM card’s metal connectors.Description of ESDStatic electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION 35716CHAPTERafter walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipmentEven a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your PalmTM handheld, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your handheld, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.Precautions against ESDMake sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your handheld to your computer, placing the handheld in a cradle, or connecting it to any other device. You can do this in many ways, including the following:• Ground yourself when you’re holding your mobile device by simultaneously touching a metal surface that is at earth ground.• For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrencesConditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)• The rapidity with which you touch, connect or disconnect electronic devices.While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events you may want to take extra precautions to protect your electronic equipment against ESD.Owner’s RecordThe model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.Model: Palm® Tre oTM Pro SmartphoneSerial No.:Other International RequirementsFrance Audio Requirements:Precaution against hearing loss: Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing.A pleine puissance, l'écoute prolongée du baladeur peut endommager l'oreille de l'utilisateur. Consultez notre site web www palm com/fr pour plus d'informations.Final Draft #6     Confidential     Palm, Inc.
REGULATORY AND SAFETY INFORMATION35816CHAPTERFinal Draft #6     Confidential     Palm, Inc.
SPECIFICATIONS 359SpecificationsRadio •Dual mode GSM/UMTS phone•GSM 850/900/1800/1900 quad band •UMTS 850/1900/2100 tri-band•GPRS•EDGE•UMTS PS data•HSDPA Category 5 (3.6 Mb)Phone features •Personal speakerphone•Hands-free headset jack (3.5 mm, 3-barrel connector)•Microphone mute option•TTY-compatible Processor technology •Dual-core MSM7201 processor—400MHz Expansion •microSD card slotBattery •Rechargeable lithium-ion•1500mAh power•Removable for replacement•3.5 hours full charge timeOperating system •Windows Mobile® 6.1 ProfessionalCamera •Still image capture resolution:1280 x 1024, 2 megapixel•8x digital zoomFinal Draft #6     Confidential     Palm, Inc.
SPECIFICATIONS360Size •114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.)Weight •130 grams (4.6 ounces)Connectivity •Infrared (1.0 compliant)•Bluetooth® wireless technology (2.0 + EDR compliant)•Wi-Fi (802.11 b/g)Display •Touch-sensitive LCD screen (includes stylus)•65,536 colors (16-bit color)•Resolution: 320 x 320 •User-adjustable brightnessKeyboard •Built-in 30-key keyboard plus 5-way navigator•Backlight for low lighting conditionsIncluded software •Today/Phone (includes Speed Dial and Keypad)•Messaging (text, multimedia, and email)•Internet Explorer Mobile (web browser)•Camera•Pictures & Videos•Windows Media Player Mobile•File Explorer•Contacts•Calendar•Tasks•NotesFinal Draft #6     Confidential     Palm, Inc.
SPECIFICATIONS 361Included software (continued)•OneNote•Task Manager•Calculator•ActiveSync®•Microsoft Office Excel Mobile®•Microsoft Office Word Mobile®•Microsoft Office PowerPoint Mobile®•Adobe® Reader® LE•Voice Command (English, French, German only)•Quick Tour•Search•Remote Desktop Mobile•QuickGPS•SIM Manager•Internet Sharing•Java•Windows Live (not available from all wireless service providers)•Windows Live Messenger (not available from all wireless service providers)•Streaming Media•Bluefire VPN client•Sprite BackupFinal Draft #6     Confidential     Palm, Inc.
SPECIFICATIONS362System requirements (for sync with desktop sync software using USB cable)•Windows XP or Vista (later versions may also be supported)•32MB of available memory (RAM)•170MB of free hard disk space•Available USB portOperating and storage temperature range•0° C to 45° C (32° F to 113° F)•5% to 90% RHFinal Draft #6     Confidential     Palm, Inc.
INDEX 363IndexSYMBOLS! on battery icon 22NUMERICS112 calls 52, 2971st day of week option 2273G networks 573G status icons 665-way navigator 29, 31, 338911 calls 52, 297999 calls 52, 297Aaccented characters 37accessingalternate characters 37applications 292menu items 32, 33, 34on-device help 13online support 13, 26Outlook folders 329remote files 310the Internet 309, 323account information 19accountsSee also email accountsenabling TTY/TDD devices and 74getting help with 13making phone calls and 55, 59, 60, 76preventing unauthorized use of 297, 304sending messages and 142troubleshooting 332Acrobat Reader 235action keys. See softkeysactivatingitems on screen 32SIM cards 21active calls 55, 58See also phone callsActiveSyncdefined 341opening 93, 94synchronizing with 93, 315, 326troubleshooting 315, 326–331ActiveSync desktop software 85, 341ActiveSync icon 95, 194, 341Add new device option 70, 185Add new phone number to Contacts option 75Add Server Source command 96Add to Personal Address Book command 329Add to Speed Dial command 63addinga second call 58applications 292appointments 223, 224attachments to email 117, 135, 269connections 310contacts 53, 120, 151, 217document templates 242expansion cards 276files to playlists 213folders 245notes 218, 229, 231, 233, 259, 260spreadsheets 247tasks 228–230untimed events 224web favorites 166–167address books 121–123, 128, 220, 329Address List Lookup 267Final Draft #6     Confidential     Palm, Inc.
INDEX364addressescopying 329creating multimedia messages and 142creating text messages and 139, 140entering email 116, 128, 218entering web 164getting 122, 128, 220highlighting 31looking up corporate 267searching for web 43selecting 335synchronizing 329verifying 116, 121ad-hoc connections 177adjusting screen brightness 290Adobe Flash Player 90Adobe Reader 235, 240Adobe Reader icon 261Adobe Reader LE application 261–264Advanced tab (Power Settings) 306advancing slides 149, 246, 247AES encryption 178Agenda View (calendar) 222airplane mode 48alarm clock 303alarm sounds 304alarmsadding 223, 228, 229setting 290, 303turning on and off 289Alarms tab 303albums 203alerts 66See also alarmsaligning the screen 292alignment settingsdocuments 244spreadsheets 247Allow USB connections check box 327Alt key 37, 38alternate characters 37alternate characters list 37animation 208, 246, 247anniversaries 224answering phone calls 53–54, 58, 75Appearance tab 287, 292application icons 39, 293applicationsSee also third-party applicationsassociating with buttons 293caution for hard resets and 317choosing menu items in 32–34closing 40–41copying 279customizing 292–297deleting 272, 338downloading 269, 271error reporting for 305highlighting 39included with device 360installing 269–272, 337, 338losing information in 317marking as exclusive 41moving to expansion cards 279opening 39, 278, 292reinstalling 315, 317running from expansion cards 278, 338running multiple 40scrolling in 30Final Draft #6     Confidential     Palm, Inc.
INDEX 365selecting 39, 40storing 338switching between 43, 56synchronizing info in 86, 87, 88, 102troubleshooting 317, 319turning sounds on or off for 289viewing memory usage for 305appointment settings 227–228appointmentsadding 223appearing in wrong time slots 330creating reminders for 223, 228deleting 227displaying 43marking as private 225scheduling repeating 224sending 144, 228viewing 222, 223area codes 220arrow icons 29arrow keys 29, 30Assign a program list 294attachmentsadding 117, 135, 269downloading 119–120embedded objects in 120internal memory and 338opening 119removing from messages 144setting maximum size 130storing 119, 128troubleshooting 334attendees (meeting requests) 225audio 53, 144, 208audio modes 74authentication 178, 179auto-completion options 295AutoFilter settings (spreadsheets) 248, 255Auto-Keyguard feature 298Auto-Keyguard list 298Automatic Send/Receive option 131auto-off interval 341available memory 306available storage space 305Bbackground colors 144backgrounds 195, 205, 214, 287backing up information 315, 317backlight (keyboard) 35, 307Backlight Settings screen 35backlight shut-off interval 35Backspace key 32, 37backup and restore app 95backup utilities 315, 317, 318, 331backups, restoring 318, 331banners (calendar) 224batterycharging 21–22, 92, 320connecting to Bluetooth devices and 184conserving 23–24, 110, 307disposing of 318inserting 20removing 20, 317, 318replacing 318–319viewing remaining power for 306viewing status of 22, 66battery icons 22, 66battery specifications 359Battery tab 306Final Draft #6     Confidential     Palm, Inc.
INDEX366battery technology 342beaming 23, 204, 269, 274–276, 341birthdays 224Blacklist tab 154blank screens 320Block incoming calls list 77Block outgoing calls list 77Block Recognizer option 296Bluetooth devicesSee also hands-free devicesbeaming and 274, 275connecting to 183–187conserving battery and 23enabling phone as modem and 188synchronizing over 100–101troubleshooting 324Bluetooth featureturning on or off 23, 69viewing status of 42Bluetooth icon 100Bluetooth Settings screen 184–187Bluetooth status icons 66Bluetooth technology 161, 341bonus software 360bookmarks 166See also favoritesborder highlight 31brightness, adjusting 290broadcast channel options 81–82browsing files and folders 268, 280browsing the web. See web browsingbuilt-in applications 272built-in camera. See camerabutton settings (Media Player) 214buttonsassigning voice commands to 294associating with applications 293disabling 298reassigning 293–294selecting 29, 31turning sounds on or off for 289Buttons list 293Buttons screen 293Ccalculations 250, 282Calculator application 282–283calculator buttons 283calendarSee also Calendar applicationadding items to 223, 224, 228displaying 222hiding items on 225moving through 222removing items 227, 230setting alarms for 223, 228, 229sorting tasks on 230unavailable slots on 226viewing appointments on 43Calendar applicationadding contacts and 218customizing 227–228managing schedules with 223–227opening 222sending meeting requests and 134Calendar icon 222calendar settings 227–228calendar views 222, 227Final Draft #6     Confidential     Palm, Inc.
INDEX 367call forwarding 60call forwarding icon 60Call Status softkey 55call waiting 58, 78call-barring password 76, 77caller ID applications 337caller ID blocking 57caller ID pictures 195, 204, 218caller IDs 74, 77call-forwarding icon 65cameracapturing videos with 199–200overview 195taking pictures 197–199troubleshooting 336camera modes 196Camera Preview Mode 336camera settings 197, 200–202camera specifications 359cancelling selections in lists 35capitalization 36, 297Capitalize first letter of sentence check box 297Caps Lock icon 36Caps Lock mode 36captions 143, 144capture format 201car kits 68, 69, 71carrier. See service providerscascading menus 33case-sensitive searching 242, 256cell patterns (spreadsheets) 247cell references (spreadsheets) 251certificates 131, 163, 304Certificates icon 304Certificates screen 304Change PIN 2 option 80changingalarm sounds 304calendar views 222color themes 287, 292connections 310contacts 218–219date and time settings 302information 256phone numbers 78picture or video resolution 336PIN numbers 300sync settings 98text 242text size 290character sets 169charactersSee also textcapitalizing 36, 297creating messages and 140entering 36, 251highlighting 32moving to specific 30typing alternate 37charge indicator 22charging smartphone battery 21–22, 92, 320charging status 22, 66charts 248, 255, 256chat sessions 149–150chat view 147, 148, 150check boxes 31Check Names command 116Clear Cookies button 169Clear Now Playing command 213Clear Type tab 290Clock & Alarms icon 291, 302, 303Clock & Alarms Settings screen 302, 303Final Draft #6     Confidential     Palm, Inc.
INDEX368closingapplications 40–41drop-down lists 35menus 33screens 30, 31color settings 144, 336color themes 287, 292Comm Manager 48, 185command button 295commands 295Company Directory command 122, 220company names 219comparisons 255completed tasks 229, 230compressed files 270computersaccessing remote 281charging smartphone and 22connecting to 90–91installing from 271, 272reinstalling desktop software on 315synchronizing with 12, 89, 92, 101, 102, 194viewing synchronized items on 92conference calls 59–60confidential events 226configurations, troubleshooting 323Configure Server command 334Configure Wireless Networks screen 176configuringdata services 323mail servers 334TTY/TDD devices 74–75confirmation messages 147, 153, 154Connect via Bluetooth command 100Connect via IR command 101connectingto mobile networks 322to service providers 309to the Internet 309, 323to VPNs 310–311connecting smartphone to PCs 90–91Connection Settings command 327connection status icons 65–67connectionsadding Bluetooth devices and 183browsing websites and 161, 163, 174changing 310conserving battery and 18, 23creating 310displaying 310enabling Bluetooth 69, 100enabling TTY/TDD 74–75enabling Wi-Fi 175ending 312inserting SIM cards and 19losing 324making phone calls and 57setting up 309–311streaming and 171synchronizing and 86, 92timing out 332troubleshooting 321–325, 335Connections icon 309Connections screen 309, 323, 324Connections tab 309connectivity specs 360Final Draft #6     Confidential     Palm, Inc.
INDEX 369conserving smartphone battery 23–24, 110, 307contact categories 218Contact Details command 141, 149contact lookup feature 50, 218contact names, dialing by 50–51contact types 217contactsadding 53, 120, 151, 217assigning caller IDs 77, 204, 218assigning ringtones 74, 218assigning speed dial numbers 63–64copying 218editing 218–219getting from address books 122, 220removing 219saving info for 57–58searching for 50, 218, 219, 220selecting 219sending 144, 220–221transferring to car kits 72viewing information about 141, 149, 220Contacts application 217–222Contacts list 220context-sensitive menus 33, 34continuous playback (slides) 247cookies 163, 169copyingaddresses 329applications 279contacts 218documents 243items in folders 269media files 194phone numbers 51, 53, 168pictures or videos 205text 168, 242copyrighted items 204corporate email passwords 97corporate mail systems 107, 310, 334corporate networks 304corporate servers 310, 334coupling 338coverage areas 12, 23, 47, 321creatingappointments 224connections 310contacts 53, 120, 151, 217documents 240, 241email messages 116–117folders 245meeting invitations 134meeting requests 225message templates 145multimedia messages 142–145notes 218, 229, 231, 233, 259, 260passkeys 70, 186playlists 212–213reminders 223, 228, 229, 231spreadsheets 247tasks 228–230templates 242, 249text messages 139–141untimed events 224web favorites 166–167workbooks 249credentials 311, 332Final Draft #6     Confidential     Palm, Inc.
INDEX370cropping pictures 206currency symbols 292Custom domain option 112customer assistance 13customizingapplications 292–297Calendar 227–228Contacts application 220dates and time 302Excel Mobile 258format settings 291Internet Explorer Mobile 168–170Media Player Mobile 213Notes application 234Quick Menu 41system settings 302–308system sounds 288tasks 230–231Today screen 287Word Mobile 245cutting. See deletingDdaily schedules 222data 317See also informationdata formats 291data service icons 322data service providers 12, 42, 57, 309, 333data services 12, 322data transmissions 12, 19date format settings 292dates 252, 292, 302See also calendarDay View 222, 227decimal places 291decimal symbols 291, 292decompression utility 270default PINs 299defined names (spreadsheets) 254delays 324Delete All Calls command 62Delete Call command 62Deleted folder 129, 338Deleted Items folder 152deletingSee also removingapplications 272, 338certificates 305contacts 219documents 245email 124, 128, 129, 132email accounts 115events 227favorites 166files 269, 338items in folders 269messages 152notes 234, 261partnerships 186, 325pictures or videos 206tasks 230text 32, 50text or multimedia messages 147, 154web files 169workbooks 258worksheets 258desktop software 341See also applications; softwaredevice names 345devicesSee also Bluetooth devices; smartphonebeaming to 274configuring TTY/TDD 74–75connecting headset 68–69discovering trusted 184, 186transferring info from 90, 315troubleshooting 324Final Draft #6     Confidential     Palm, Inc.
INDEX 371Devices tab 324device-to-device connections 177diagnostic information 305dial pad. See keypaddialing 49–53dialog boxes 341digit grouping symbols 291, 292digital cameras 202See also cameradigital certificates 131, 163, 304digital notebook 258digital signatures 130dimmed images 320Direct Push Technology 96directory services 121–123, 128, 220Disable touchscreen check box 299Disconnect Bluetooth command 101disconnecting from Wi-Fi networks 179discovering trusted devices 184, 186disk space 362See also memorydisplay formats 291Display message on screen option 290display names (email) 109, 112display options (web) 164display settings (screen) 290displayingalternate characters 37animated images 208application menus 32, 33, 34appointments 43, 222, 223calendar 222contact info 141, 149, 220current connection 310events 224, 226folder contents 268memory usage 305notifications 290on-device help 13PDF documents 261pictures 202, 203, 260power settings 306service provider 42space on expansion cards 280, 306speed dial numbers 64tasks 230, 231unread messages 43, 49videos 203voicemail messages 54web favorites 166web pages 163, 164, 165wireless settings 307disposal information 2document file types 239, 245documentation 11, 13, 47documentsSee also Word Mobile applicationcreating 240, 241deleting 245finding and replacing text in 242moving or copying text in 242opening 241renaming 245saving 240, 241, 243, 245setting margins for 244spell-checking 244documents list 245domains 312Download messages option 132Download size limit list 98Final Draft #6     Confidential     Palm, Inc.
INDEX372Download size limit option 130Download Size Settings screen 133downloadingAdobe Flash Player 90applications 269, 271attachments 119–120email 23, 117–119, 129, 131email messages 98files 167images 208Media Player 87multimedia messages 147, 154Outlook 87Palm information and updates 13pictures 167ringtones 72videos 208downward-pointing arrows 34drafts 117, 141drawing 232driving directions 267drop-down listscancelling selection in 35closing 35highlighting items in 29, 31, 34scrolling through 30selecting items in 34drop-down menus 33EEAP authentication type 179earpiece 339echoes 338EDGE connections 342EDGE status icons 67Edit sender’s message option 123editing. See changingemailSee also email messagesadding attachments to 269adding contacts and 120, 218conserving battery and 110downloading 23, 117–119, 129, 131downloading attachments with 119–120getting from corporate servers 310, 334internal memory and 338overview 105saving passwords for 109sending 117, 124, 132, 135, 165, 333setting security options for 130synchronizing 86, 95, 118troubleshooting 332–334email accountschanging display names for 109, 112changing settings for 115deleting 115selecting 115, 127setting up 107–115troubleshooting 332email addressesentering 116, 128, 218highlighting 31verifying 116, 121email applications 335email client software 334email message search feature 267email messagesadding attachments 117, 135adding signatures to 125Final Draft #6     Confidential     Palm, Inc.
INDEX 373checking for 65creating 116–117deleting 124, 128, 129, 132dialing from 52displaying 43downloading 98, 118finding 123forwarding 124opening attachments in 119receiving 117–119, 129, 131replying to 123, 127saving 117setting maximum size 133setting priority 117sorting 124storing copies of 127email providers 108, 110email settings 126–133email shortcuts 125emergency calls 52, 297emoticons 143, 159Empty Deleted Items command 152Enable Clear Type option 290Enable fixed dialing option 79Enable local network time option 303Enable Quick Menu option 41Enable TTY support option 75encryption 130, 163, 178, 281ending data connections 312entry fieldsdeleting text in 32highlighting text in 32moving to 29scrolling through 30Erase all data? prompt 318erasing. See deletingerror messages 289, 331Error Reporting icon 305Error Reporting screen 305errors 195, 305, 322, 331event categories 226event icons 228eventsadding reminders for 223, 228creating 224, 225deleting 227displaying messages for 73filtering 226, 227marking as sensitive 225selecting sounds for 73, 290Excel files 235See also Excel Mobile; spreadsheetsExcel Mobile applicationcustomizing 258overview 247searching in 256starting 249Excel Mobile icon 249Exchange ActiveSync 86, 95, 334, 342Exchange Address Book 329Exchange server credentials screen 332Exchange server sync options 332Exchange serverschanging sync settings for 98finding contacts and 220getting email from 117sending email over 108, 112, 122sending meeting requests and 225Final Draft #6     Confidential     Palm, Inc.
INDEX374setting sync schedules for 98, 99setting up accounts for 96–98synchronizing with 86, 95, 331, 332troubleshooting 332, 334Exclusive Programs list 41EXIF formats 342expansion card slot 359expansion cardsas storage medium 338browsing on 280displaying available space on 280, 306encrypting 281inserting 277installing apps on 272moving apps to 279moving information to 257, 279opening items on 278organizing pictures and videos on 205removing 277renaming 280searching on 267, 269storing attachments on 119, 128transferring files to 208, 212, 278, 279types supported 276external power sources 306Ffactory defaults 214factory-installed applications 272favorites 87, 143, 166–167See also web pagesFavorites application 87features (smartphone) 11, 13Federal Trade Commission website 305feedback 339fields. See entry fieldsFile Explorer 267, 268–269, 280File Explorer icon 268file names 167, 243, 267file typesdocuments 239, 245media files 208multimedia 142pictures 202ringtones 72videos 203filesaccessing from corporate accounts 310attaching to messages 130, 135, 140, 141, 142, 144browsing 268copying 194decompressing 270deleting 269, 338downloading 167moving 245, 269renaming 167saving 167, 278searching for 267, 269selecting multiple 269transferring to expansion cards 208, 212, 278, 279viewing information about 149, 213fill series (spreadsheets) 252filteringevents 226, 227information 219, 255recent calls list 61tasks 230Final Draft #6     Confidential     Palm, Inc.
INDEX 375findingcontacts 50, 218, 219, 220email messages 123information 256text 242, 263firewalls 325first-letter capitalization option 2975-way navigator 29, 31, 338fixed-dialing feature 79Flash Player 90flicker adjustment 202flight mode 48folder names 245foldersaccessing Outlook 329adding documents to 243browsing 268, 280creating 167, 245moving items to 245, 257, 269opening items in 269organizing pictures and videos in 205organizing web favorites in 166, 167sorting contents 269synchronizing info and 92fonts 240, 243, 247, 290forgetting passwords 300format settings 291formatslosing 240saving documents and 243sending email and 130, 133formattingcharts 256paragraphs and lists 244spreadsheets 247, 253–254system data 291text 243, 259text messages 144Formatting toolbar 244forms (web pages) 165formulas 248, 251, 258forwardingmessages 124, 149phone calls 60freeing memory 272, 331, 338Freeze Panes option 250full-charge indicators 22functions (spreadsheets) 248, 251Ggames 272gestures 296Getting Started guide 11Global Address List Lookup feature 267Global Address Lists 96, 121–123, 128, 220GPRS connections 342GPRS networks 57GPRS status icons 67GPS icon 66graphics programs 205HHands Free check box 325hands-free car kits 68, 69, 71hands-free devicesconnecting to 69–71entering passkeys for 70making phone calls and 71troubleshooting 324, 325turning Keyguard on or off for 298turning on or off 71hard resets 300, 317hardware 11headset button 68headsets 68–69, 71, 184, 298Final Draft #6     Confidential     Palm, Inc.
INDEX376heat sources 24help 13, 313hidingcalendar items 225images 164highlight 31highlightingapplications 39email addresses 31items in folders 269menu items 33, 34options in lists 29, 34phone numbers 52text 32, 243web links 31, 165high-speed data connections 19Hint tab 301hints (passwords) 301History list 168, 169Hold option 56home locations 302home page (browser) 165, 168Hotmail 108, 115, 155hotspots 174HSDPA networks 57HSDPA packet data 342HSDPA status icons 67HTML formats 119, 124hypertext links. See linksIiconsSee also specific typeIdentification tab 301Ignore softkey 53image files 142, 202, 338image properties 202imagesSee also picturesdimmed 320downloading 208embedding in attachments 120hiding web page 164incorrect color settings and 336setting background 205, 287troubleshooting web page 335IMAP email accounts 107, 108–115inactivity 306Inbox 43, 110, 147Inbox folders 118, 124See also specific folderincoming mail server settings 113incorrect passwords 300indentation 244indicator light 22, 47informationbacking up 315, 317changing 256displaying 42entering 36–37, 85, 218erasing all 325filtering 219, 255losing 240, 317managing 265moving 279protecting 297–301removing battery and 318restoring 317, 318searching for 267–268sharing 273–274sorting 255storing 276, 338transferring from previous devices 90, 315updating 85infrared port. See IR portinfrared transmissions 101, 342Input icon 295Final Draft #6     Confidential     Palm, Inc.
INDEX 377input method 296input options 36, 295Input screen 295, 297Insert Pause command 121Insert Wait command 121insertingexpansion cards 277SIM cards 19–21smartphone battery 20installation, troubleshooting 317, 337installingapplications 269–272, 337, 338sync software 85, 86, 90instant messages 155instant messaging applications 337internal memory. See memoryinternational adapters 21international call blocking 77Internet 309, 323See also web browsingInternet Connection Sharing 187–189Internet Connection Speed option 214Internet email accounts 107, 112Internet Explorer Mobilebrowsing with 163–168closing 164customizing 168–170installing from 270scrolling in 30starting 163unsupported elements for 335Internet Sharing icon 187IP-based push updating 96IR connections 275IR port 101, 274, 342ISP settings 309ISPs (Internet Service Providers) 107, 309, 333Items tab 287JJava applets 163Java applications 272Kkeyboardaccessing alternate characters on 37dialing from 49, 51entering information from 36–37, 297locking 298looking up contacts from 50resizing keys on 296scrolling with 29, 30selecting menu items with 33setting key combinations for 293troubleshooting 338keyboard backlight 35, 307keyboard icon 36keyboard specifications 360Keyguard 298, 299Keyguard icon 298keypad 51Keypad softkey 51keys (keyboard) 35, 296Known Caller option 72Llanguage settings 117, 153lanyards 18leading zeros 292LED light 22, 47Legacy Pocket Word files 240Letter Recognizer 296libraries (media) 210, 211Library screen 214Final Draft #6     Confidential     Palm, Inc.
INDEX378lightning bolt 22Li-Ion battery. See batterylinkscreating 260highlighting 31internal memory and 338playing media files and 211selecting 127, 165, 260sending 165troubleshooting 335list separators 291listscancelling selection in 35closing 35creating 241, 244, 259formatting 244highlighting items in 29, 31, 34scrolling through 30, 165selecting items in 34Lithium Ion battery. See batteryLive Search 155locatingcontacts 50, 218, 219, 220email messages 123information 256location-specific information 291, 302Lock icon 164, 204, 300lockingSIM smartcards 299smartphone screen 56, 299smartphone system 300spreadsheet rows and columns 250the keyboard 298logging in tocorporate servers 310networks 304looking up contacts 50, 218, 219, 220lookup feature 267losingconnections 324information 240, 317passwords 300smartphone 95, 301low coverage areas 321low light conditions 35lowercase letters 36Mmagnification. See zoom settingsmail. See emailmail servers 113, 334Main tab 305Manage existing connections option 309Manage Folders command 118, 133Manage tab 289management tools 265MAPI clients 334maps 335margins 244Match case option 242, 256Match entire cells option 256Match whole words only option 242maximizing battery 23–24, 110, 307measurement units 292media file types 208media filesadding to playlists 212–213copying 194playing 210storing 211synchronizing 87, 193–195, 208–210transferring 208, 212troubleshooting 330Final Draft #6     Confidential     Palm, Inc.
INDEX 379Media Player 87, 330Media Player library 210, 211Media Player Mobile 87, 208–214meeting invitations. See meeting requestsmeeting requests 122, 134, 224–225, 228memorydisplaying available 280freeing 272, 331, 338low conditions for 305running apps and 278storing numbers in 283memory buttons 283Memory icon 280, 305memory options (web) 169memory requirements 362Memory screen 305memory usage 305memos. See messages; notesmenu items 32–34Menu key 32, 33menus 32, 33, 34Menus icon 293Menus screen 293Message Detail command 141, 149Message format option 130Message Options screen 117message preferences 152–155message templates 145messagesSee also email, multimedia, and text messagesdialing from 52displaying notification 290displaying unread 43, 49formatting 144receiving system 81storing 338viewing info about 141, 149viewing voicemail 54Messaging applicationSee also text messages; multimedia messagesadding contacts and 218receiving meeting requests and 134receiving messages and 148sending email from 107, 116, 121, 126sending messages from 139, 142, 152starting chat sessions and 150messaging applications 337Messaging icon 139Messaging Options screen 115messaging services 324, 342Metering mode 201microphone 56, 65, 339microphone icon 295microSD cards 276Microsoft ActiveSync software. See ActiveSync desktop software; Exchange ActiveSyncMicrosoft Exchange servers.See Exchange serversMicrosoft Media Player. See Media Player; Media Player MobileMicrosoft Office Excel 248See also spreadsheetsMicrosoft Office files 235, 237Final Draft #6     Confidential     Palm, Inc.
INDEX380Microsoft Office Outlook. See OutlookMicrosoft Windows Mobile software 270Microsoft Windows Mobile website 315Microsoft Word documents. See documentsmicroUSB connector 92, 320Missed call option 72MMS messaging 139, 342MMS video icon 199mobile accounts. See accountsMobile Device component 342mobile devices 90, 274, 315Mobile Favorites folder 87mobile features 13mobile networks 321, 322mobile phone numbers 218Mobile to Market certificates 270Modem tab 310modems 183, 187Month View 222most recently dialed numbers list 52movingdocuments to folders 245, 269files to expansion cards 208, 212, 278, 279information 279pictures or videos 205text 242workbooks 257moving around the screen 29–30multi-line fields 30multimedia file types 203multimedia files 202, 338multimedia messageschecking for 65creating 142–145deleting 147, 152, 154dialing from 52, 147displaying 43, 49forwarding 149internal memory and 338opening 148receiving 147, 154removing items from 144replying to 147, 148, 149saving 154selecting links in 150sending 142, 145, 146–147, 154setting preferences for 152–155sorting 151troubleshooting 324viewing status of 65Multimedia Messaging System. See MMS messagingmusic 53, 191, 208, 288See also media files; playlistsmusic files 193, 330muting phone calls 56My Device folder 268My Device library 211My Documents folder 195, 267, 317My Music folder 193My Pictures folder 193, 197, 199My Playlists category 212My Storage Card library 211My Text phrases 116, 140My Treo application 26My Videos folder 193Final Draft #6     Confidential     Palm, Inc.
INDEX 381Nnamesdialing by contact 50–51displaying service provider 42finding contact 50, 218, 219, 220namingdocument files 243, 245expansion cards 280folders 245templates 242, 249workbooks 257worksheets 253, 254national emergency numbers 52navigation features 29navigator buttons 29, 31negative numbers 292network keys 178network protocols 214network settings 81networkschanging 81connecting to 81, 175, 176disconnecting from 179logging in to 304troubleshooting 321–325New Sound command 289note options 234notebook 258notesadding 218, 229, 259, 260creating 231, 233deleting 234, 261renaming 233, 261saving 233, 234Notes application 231–234Notes icon 231Notes list 233Notes tab 302notification options 289notification screens. See notificationsnotificationscreating events and 73enabling or disabling 290receiving information and 187receiving messages and 147, 148, 153, 154receiving phone calls and 58, 78receiving voicemail 55sending messages and 140, 147setting ringtones for 72setting system sounds for 289silencing sounds for 288troubleshooting 324Now Playing playlist 212number format settings 291number sign symbol 292numbersSee also phone numbersentering 36formatting 247, 252pasting into Calculator 283OOffice files 235, 237Office Outlook. See OutlookOffice Word documents. See documentsoffline synchronization 329on-device components 17, 18on-device help 13OneNote files 235OneNote Mobile 258–261online address books 121–123, 128, 220online support 13, 26online travel information 172onscreen keypad 51Final Draft #6     Confidential     Palm, Inc.
INDEX382openingActiveSync 93, 94Adobe Reader 240alternate characters list 37application menus 32, 33, 34applications 39, 278, 292chat view 150documents 241email applications 335email attachments 119File Explorer 268Inbox 43items in folders 269multimedia messages 148notebook 260Outlook folders 329Quick Menu 43Quick Tour 13, 42sync software window 93text messages 148Today screen 42web pages 163, 166, 168, 335operating system (device) 320, 345, 359operating systems (PCs) 89Option key 29, 30, 36, 39, 50Option Lock icon 36Option Lock mode 36optionsdisplaying 226highlighting 29, 31, 34selecting 34–35Options tab 288, 297, 302Organize Slides command 145organizer features 48, 215orientation (slides) 246outages 323outgoing mail server settings 113Outlookaccessing folders for 329copying addresses to 329downloading 87downloading mail and 107, 118, 119, 129synchronizing with 86, 95, 96, 123Outlook email accounts 115overdue tasks 230Owner Information icon 301Owner Information screen 301Ppaired relationships. See partnershipspairing. See partnershipsPalm online support 13Palm OS applications 270Palm OS devices 90, 315paragraph formatting 244paragraph highlight feature 32partial envelope icon 119partially-charged battery icon 22partnerships 183, 186, 325, 343passkeys 70, 186Password tab 300Password type list 301password types 52passwordsentering 37, 97, 300, 301forgetting or losing 300locking device and 298, 301saving 109, 111setting up email accounts and 109, 111specifying call-blocking and 76, 77spreadsheets and 248storing on smartphone 97patches 272Final Draft #6     Confidential     Palm, Inc.
INDEX 383Pause playback option 213PCs. See computersPDF files 119, 235, 261performance 319, 337Personal Address Book 329personal computers. See computerspersonal events 226personal identification numbers (PINs) 79, 80, 300, 343personal information 19, 300, 301, 341personal information managers 329, 343See also PIM applicationspersonal unblocking key 344personalizing smartphone 285phoneSee also phone calls; phone numbers; smartphoneanswering 53–54, 58, 75dialing 49–53disabling touch-sensitive feature for 298driving and 68getting started with 24–25locking screen and 56playing music and 53redialing 52running applications and 57selecting ringtones for 72selecting wireless band for 80sending text messages and 56setting network preferences for 81silencing ringer for 53turning on or off 23, 47, 48, 53phone as modem feature 183, 187–189phone callsSee also phone; phone numbersadding a second 58adding notes about 56, 61, 63adjusting volume for 74automatically answering 75blocking 76–77customizing sounds for 73ending 56extracting private 59, 60forwarding 60holding 56making 24, 49–53muting 56opening Today screen during 42receiving 53–54, 58restricting 79sending to voicemail 53, 58, 60, 76setting up conference 59–60switching between 59transferring to hands-free devices 71troubleshooting 324, 338viewing info about 55, 61, 62, 63viewing missed 49viewing status of 65–67phone headsets. See headsetsPhone icon 299phone number codes 51phone numbersSee also phone; phone callsadding to contacts 75Final Draft #6     Confidential     Palm, Inc.
INDEX384assigning to speed dial 63–64changing 78copying and pasting 51, 53, 168entering 49–53getting device 25getting from address books 122, 220highlighting 31inserting pauses in 121saving 57–58selecting 52phone off indicators 65, 66Phone Off message 48, 343phone on indicators 65, 66Phone screen 55, 56, 58phone settings 72–82Phone Settings screen 25, 75, 299phone specifications 359phone status icons 65–67Phone/Send button 49, 53phone-off icon 48photo albums 203photos. See picturespick lists. See drop-down listspiconet 343picture file types 142picture formats 197, 202picture playback settings 206picturesadding as backgrounds 205, 287default resolution settings for 336deleting 206downloading 167editing 205hiding on web pages 164organizing 205previewing 336renaming 206sending 143, 204storing 197, 338synchronizing 193–195taking 197–199, 258, 336viewing 202, 203, 260Pictures & Videos application 202–207Pictures & Videos icon 206PIM applications 341, 343PIMs 329, 343PINs 79, 80, 300, 343Play Slide Show command 203Play Sound list 304Play Sound options 73playback controls 211, 214playback options 213Playback screen 213, 214playingmedia files 210presentations 246, 247ringtones 73video clips 208voice notes 233, 260voicemail messages 54, 55playlists 208, 209, 212–213plug-ins 163, 288POP email accounts 107, 108–115pop-up menus 33, 34port numbers 311ports. See IR port; USB portsPower button 19, 48Power icon 306Power Save Mode 23Power screen 306PowerPoint files 235PowerPoint Mobile application 246–247PowerPoint Mobile icon 246preferences 285See also customizingpreinstalled applications 272Final Draft #6     Confidential     Palm, Inc.
INDEX 385presentation playback options 246–247presentations 246See also PowerPoint MobilePreview Mode (camera) 336previewingpictures 336ringtones 73sounds 290text messages 141prioritizingemail 117tasks 229, 230text messages 146private events 226processor 359Program Buttons tab 293Program Files folder 279programs. See applications; softwarePrompt if device unused for check box 300protected spreadsheets 248protectinginformation 297–301Treo device 297proxy servers 311PUK (personal unblocking key) 344punctuation marks 36push technology 96QQuick Menu 40, 41, 43Quick Tour 13, 42QuickGPS feature 267QuickTime Player 208Rradio 48, 359RAS connections 309reassigning buttons 293–294Receiving Data message 276recent calls list 61, 62, 64rechargeable battery. See batteryrecordingsounds 144, 289videos 199–200voice notes 232, 234, 297recording toolbar 232recurring appointments. See repeating appointmentsrecycling 2redialing phone 52redirector (websites) 335refreshing web pages 165, 335Region tab 291regional settings 291, 302Regional Settings icon 291Regional Settings screen 291registering smartphone 26reinstalling software or applications 315, 317Reject call with text message option 76reminderscreating 223, 228, 229, 231system alarms and 303turning on and off 289viewing 66remote access servers 309Remote Desktop Mobile 281–282remote files 310Remove Programs icon 272Remove Programs list 273Remove Programs screen 272removingSee also deletingapplications 272, 338attachments 144battery 318certificates 305Final Draft #6     Confidential     Palm, Inc.
INDEX386expansion cards 277files 338items from playlists 213partnerships 325Quick Menu 41Quick Tour 13, 42smartphone battery 20, 317renamingdocuments 245expansion cards 280files 167items in folders 269notes 233, 261pictures or videos 206workbooks 257worksheets 254repeating appointments 224repeating sounds 73, 290repeating tasks 229replacinginformation 256smartphone battery 318–319text 242, 263Request message delivery notification option 140Require PIN when phone is used check box 300reset button 316resets 300, 316–318, 322caution for 317resizingkeyboard keys 296web pages 165resolution (camera) 336resolution (screen) 360restarting smartphone. See resetsrestoringbackups 318, 331information 317, 318sound settings 288restoring factory defaults 214Resume playback option 214reverse type 31right-click menus. See shortcut menusRing tone command 74ringeradjusting volume for 74silencing 53turning off 74Ringer switch 53, 288ringtone files 72, 142ringtone managers 337ringtonesassigning to caller IDs 74assigning to contacts 74, 218downloading 72previewing 73selecting 72sending 144roaming 66, 99, 330Roaming option 73rotating pictures 206, 207running programs icon 40Ssafety information 2Save as Template command 145Save password check box 97, 109, 111Save to Contacts prompt 57Save to Drafts command 117Save to list 279savingdocuments 240, 241, 243, 245email messages 117files 167, 278multimedia messages 154notes 233, 234, 297passwords 109, 111phone numbers 57–58workbooks 247, 249, 258Final Draft #6     Confidential     Palm, Inc.
INDEX 387Schedule command 99scheduled syncs 330, 333schedules. See calendarscheduling synchronization 98–99screenactivating items on 32activating wrong features 321adjusting brightness 290adjusting display 290aligning 292caring for 17changing color themes for 287, 292conserving battery and 23disabling touch-sensitivity for 297, 298fitting web pages to 164highlighting items on 29, 31–32locking 56, 299scrolling in 29–30, 297selecting items on 30, 32setting backgrounds for 205, 287troubleshooting 292, 320turning on or off 47, 48, 306, 341waking up 48, 56screen fonts 290Screen icon 290, 292screen resolution 360screen saver 49screen specifications 360Screen view 292screen-locked icon 65screens, returning to previous 30screensavers 207scroll arrows 30scroll bar 30Scroll upon reaching the last line check box 297scrollingdevice screen 29–30, 297spreadsheets 250web pages 164, 165SD expansion cards 276Search dialog box 267Search for list 268Search icon 267search results list 267, 268Search softkey 268searchingcontacts 50, 218, 219, 220documents 242email messages 123PDF files 263spreadsheets 256web addresses 43web pages 155, 163searching for files 267, 269searching for information 267–268searching for signal 23secure networks 176Secure Sockets Layer (SSL) 344secure websites 335securitybrowsing websites and 163, 169, 178creating passkeys and 71protecting info and 297–301, 304sending email and 127, 131security certificates 304security software 297Security tab 299Send Options command 146sendingcopyrighted items 204email 117, 124, 132, 135, 165, 333Final Draft #6     Confidential     Palm, Inc.
INDEX388meeting requests 122, 224, 228multimedia messages 142, 145, 146–147, 154pictures 204sounds 289text messages 61, 63, 139videos 204voicemail 145web links 165sensitivity settings 226, 229Sent folder 127server information 154servers, troubleshooting 331, 332, 334service contracts 12service providers 12, 42, 57, 333See also accounts; ISPsSet as Hands-Free command 325Set up my proxy server option 311setting alarm clock 303settings. See optionssetup mode 90, 92sharing information 273–274sheet list 250Shift cells options 257Shift key 36Short Messaging Service. See SMS messagingshortcut menus 33, 34Show half hour slots option 227Show list 203Show start and due dates option 231Show Tasks entry bar option 231Show week numbers option 227Side button 17signal, searching for 23signal strength 65, 321, 339signal-strength icon 47, 308signatures 125Signatures screen 126silencing system sounds 288silencing the ringer 53silent alarm 288, 290SIM card lock feature 298SIM cards 19, 21, 65, 344SIM Manager 221SIM Manager icon 25, 221SIM smartcards 299Simple PIN passwords 52, 301sketching 232skins 214slide show settings 207slide show toolbar 203slide shows 203, 246, 247slide timing option 247slider 30slides 144, 145, 149, 246smartcards. See SIM cardsSmartdial softkey 58smartphonecharging 21–22, 92, 320freeing space on 272, 338getting help with 13getting phone number for 25getting started with 12, 13, 32inserting batteries and 21locking 300losing 95, 301low light conditions and 35moving around on 27personalizing 285registering 26resetting 300, 316–318, 322Final Draft #6     Confidential     Palm, Inc.
INDEX 389setting up 15storing 17, 18troubleshoot tips for 313unlocking 300unpacking 11updating information on 85smartphone components 17, 18smartphone features 11, 13smartphone icon 92SMS messaging 139, 344soft resets 316softkeys 32softwareSee also applicationsaccessing 11caution for hard resets and 317included with device 360installing sync 85, 86, 90purchasing 320reinstalling 315, 317songs, selecting 210See also music; playlistsSort command 125sort order 255sortingemail 124folder items 269History list items 168information 255messages 151pictures or videos 205tasks 230sound clips 142sound settings 73, 288, 289soundsSee also specific typeschanging alarm 304customizing 288previewing 290recording 144, 289repeating 73sending 289setting system 289silencing 288turning off event 290Sounds & Notifications screen 72, 289Sounds & Notifications Settings icon 289Sounds tab 289speaker 208speakerphone 56, 339speakerphone icon 65special characters. See alternate characters; symbolsspecifications 359speed dial 50, 63–64Speed Dial command 64spell-checking 117, 140, 244spreadsheet templates 247, 249, 258spreadsheet toolbar 250spreadsheetsSee also Excel Mobile; workbooks; worksheetsaccessing 235adding charts to 255, 256calculations in 250–252changing order of worksheets 253creating 247customizing filters for 255deleting elements in 257display options for 249–250entering data in 249, 252formatting 247, 253–254insertion options for 252scrolling 250searching 256Final Draft #6     Confidential     Palm, Inc.
INDEX390sorting in 255Sprite Backup application 95SSL protocol 344Start button 39Start menu 39, 292startingExcel Mobile 249Internet Explorer Mobile 163PowerPoint Mobile 246Quick Tour 13synchronization 86, 93, 94Word Mobile 241stereo headphones 208stopping playback 210stopping synchronization 103Storage Card folder 280storage card symbol 269Storage Card tab 306storage cards. See expansion cardsstorage space 305, 331storingapplications 338document files 241, 243, 245, 257information 276, 338media files 211pictures 197smartphone 17, 18videos 199workbooks 257streaming 170–172, 211, 344Streaming Media icon 170Strong alphanumeric passwords 52, 301stylus 29, 31submenus 33Suggest words when entering text option 296support 13symbols 36, 37, 251sync applications 85, 93sync conflicts 98sync errors 195sync methods 88sync mode 92sync options 85, 102sync schedules 98, 330, 333sync settings (Exchange servers) 98sync software 12, 85, 86, 88, 90, 315sync software window 93synchronizationbacking up information and 317connecting to PCs and 12conserving battery and 24defined 344enabling wireless 86, 95–100, 101getting started with 26hard resets and 317, 318initiating manual 99initiating over Bluetooth devices 100–101overview 83, 85scheduling 98–99sending meeting requests and 225setting up multiple computers for 101starting 86, 93, 94stopping 103transferring media files and 193–195, 208transferring Office files and 237–239troubleshooting 316, 325–332, 334synchronization in-progress icons 66synchronizingaddresses 329dates and time 303Final Draft #6     Confidential     Palm, Inc.
INDEX 391folders 133offline 329subfolders 133through USB hubs 328wirelessly 331with third-party applications 317system alarms 303System Center Mobile Device Manager 312system dates and time 302system errors 322system locks 298, 300system messages 81system requirements 89system settings 302–308system sounds 288, 289system warnings 289Ttabs 30taking pictures 197–199, 258, 336tapping 29, 32, 292, 296tapping sounds 289task categories 229, 230Task Manager 40task settings 230–231tasksadding reminders to 229completing 230creating 228–230deleting 230filtering and sorting 230marking as sensitive 229sending 144setting due dates for 229setting reminders for 231Tasks application 228–231Tasks entry bar 230, 231Tasks icon 228Tasks list 230Tasks Over The Air (OTA) 96Tasks tab (Connections) 309, 311TDD devices. See TTY/TDD devicestechnical support 13telecommunications devices 74templatesdocuments 241, 245messages 145notes 233, 234spreadsheets 247, 249, 258Templates folder 241, 249tentative appointments 223textaligning 244changing 242copying 168creating documents and 240deleting 32, 50entering 36, 296, 297finding and replacing 242, 263, 296formatting 243, 259highlighting 31, 32, 243moving or copying 242resizing 290spell-checking 117, 140, 244text captions 143text files 305Text Layout command 145text message services 78text messageschecking for 65converting to multimedia 140creating 139–141deleting 147, 152displaying 43, 49forwarding 149Final Draft #6     Confidential     Palm, Inc.
INDEX392making phone calls and 52, 147opening 148previewing 141receiving 139, 147, 324replying to 147, 148, 149selecting links in 150sending 61, 63, 139setting preferences for 152sorting 151troubleshooting 324text phrases 116, 140, 143Text Size tab 290text telephone devices. See TTY/TDD devicestext-entry fields. See entry fieldsthemes 287, 292third-party applications5-way navigator and 29, 338accessing Outlook folders and 329caution for hard resets and 317deleting 338getting help with 337installing 269, 270, 337, 338previewing pictures and 336reinstalling 315, 317synchronizing with 87, 317troubleshooting 270, 320, 337–338time format settings 292time stamps 200time system settings 302Time tab 302time zones 302tips 11TKIP encryption 178Today screenaccessing 42changing color themes for 292connecting to Bluetooth devices from 185customizing 205, 287dialing from 49recovering settings for 331removing Quick Menu from 41removing Quick Tour from 13, 42selecting running apps from 40starting web searches from 163viewing info on 42–43viewing voicemail messages on 54touchscreen. See screentouchscreen lockout 297, 299touch-sensitive feature 297transactions 335transition effects (slides) 247transmission delays 324Transparency level list 205travel information 172troubleshooting 13, 313trusted device list 184, 185trusted devices 184, 186See also partnershipstrusted pairs. See partnershipsTTY icon 75TTY/TDD devices 74–75TTY/TDD mode 74Turn Hands-free Off command 71Final Draft #6     Confidential     Palm, Inc.
INDEX 393Turn Hands-free On command 71turning on or offalarms 289, 303event sounds 290reminders 289screen 306Typing mode 234UUDP ports 172UMTS networks 57UMTS services 345UMTS status icons 66, 67unauthorized users 297, 304unavailable time slots 226Unhold option 56Unicode language settings 153Unknown Caller option 73unlockingSIM smartcards 299, 300smartphone 300spreadsheet rows and columns 250unread messages 43, 49, 148unretrieved voicemail 54untimed events 224Update Library command 212updating information 85uppercase letters 36, 297URLs 127, 246See also web linksUSB AC charger 21USB cable 22, 91, 94USB controllers 329USB hubs 91, 328USB ports 91, 328Use network time zone check box 303User Guide 12, 26usernames 345VvCal attachments 334vCalendar attachments 144, 228vCard attachments 144, 334Vibrate when… check boxes 73, 290vibrating alarm 288, 290video albums 203video files 142, 203, 330video icon 199video ringtones 195video settings 199, 214videosdeleting 206downloading 208organizing 205playing 208recording 199–200renaming 206sending 143, 204setting resolution for 336storing 199synchronizing 193–195transferring to expansion cards 208viewing 203View All Calls command 62, 63viewingalternate characters 37animated images 208application menus 32, 33, 34appointments 43, 222, 223calendar 222contact info 141, 149, 220current connection 310events 224, 226folder contents 268memory usage 305Final Draft #6     Confidential     Palm, Inc.
INDEX394notifications 290on-device help 13PDF documents 261pictures 202, 203, 260power settings 306service provider 42space on expansion cards 280, 306speed dial numbers 64tasks 230, 231unread messages 43, 49videos 203voicemail messages 54web favorites 166web pages 163, 164, 165wireless settings 307virtual private networks. See VPN connectionsVista operating systems. See Windows Vista computersvoice calls 65voice captions 144Voice Command application 294–295Voice Command button 295Voice Command icon 294, 319Voice Command settings 319voice commands 24, 295Voice mail option 73voice notes 232–233, 234, 297Voice recording format list 297voice recording formats 297voicemailchanging phone number for 78–79checking for 65listening to 54–55sending 145sending calls to 53, 58, 60, 76voicemail icon 54voicemail notifications 55Voicemail softkey 55volumephone 74ringer 74tapping sounds 289VPN clients 325VPN connections 310–311Wwaking up smartphone screen 48, 56wallpaper 195warnings 289warranty 11weak signals 321, 339web addresses 43, 164, 335See also web linksweb browsers 163See also Internet Explorer Mobileweb browsinggetting started with 163, 165memory consumption and 338secure sites and 163, 164, 169, 335troubleshooting 335wireless connections and 161, 174web favorites. See favoritesweb files 169web forms 165web linkscreating 260highlighting 31internal memory and 338selecting 127, 165, 260sending 165troubleshooting 335web navigation features 29Final Draft #6     Confidential     Palm, Inc.
INDEX 395web pagesaccessing 335adding to favorites 166arranging on screen 164clearing links to 338copying from 168dialing from 52, 168downloading items from 167, 271hiding images on 164moving around in 165opening 163, 166, 168playing media files from 211refreshing 165, 335resizing 165returning to recently viewed 168scrolling 164, 165searching 155, 163selecting addresses on 335sending email from 165setting as home 165, 168synchronizing favorites for 87viewing 163, 164, 165web-based email 108, 155websitesSee also web browsingaccessing 161, 174, 187connecting to 163ending connections to 312redirectors and 335searching over 155, 163streaming from 170–172, 211submitting transactions and 335Week View 222, 227WEP encryption 178Wi-Fi button 175Wi-Fi featureturning on or off 18, 23, 175viewing status of 42, 66Wi-Fi networks 174–179Wi-Fi settings 179–183Windows Live Mail 156–158Windows Live Messenger 158–159Windows Live services 155, 204Windows Mobile Device Center 85, 94, 345Windows Mobile devices 90, 274, 315Windows Mobile operating system 320, 345Windows Mobile software 270Windows Update application 308Windows Vista computersenabling Bluetooth connections for 100opening sync application for 94synchronizing with 85, 95Windows XP computersenabling Bluetooth connections for 100enabling phone as modem and 187opening ActiveSync for 93synchronizing with 85, 95, 193, 194wired headsets 68, 71wireless band setting 80wireless connection icons 66wireless connectionsbrowsing websites and 161, 174conserving battery and 18ending 179Final Draft #6     Confidential     Palm, Inc.
INDEX396synchronizing and. See wireless synchronizationturning on 175wireless features 308, 337wireless modems 187wireless service indicator 42wireless service providers 12, 42, 57wireless services 307wireless synchronization 86, 95–100, 101, 331Word application 235See also documentsWord Completion tab 296word highlight feature 32Word Mobile application 30, 239–245Word Mobile icon 241word-processing features 240workbook list 258workbooksSee also Excel Mobile application; spreadsheetscreating 249deleting 258displaying 249–250moving around in 250naming 257organizing 257replacing information in 256saving 247, 249, 258searching 256setting default template for 258worksheet names 248worksheetsSee also spreadsheets; workbooksadding 253adjusting column and row size for 254deleting 258entering defined names in 254entering formulas in 251, 258entering functions in 251filtering data in 255formatting options for 253–254inserting cells, rows, and columns 252moving between 250naming 253removing cells, rows, and columns 257renaming 254WorldMate 172, 173WPA networks 178Writing mode 234YYear View 222ZZIP files 270zoom settingsdocuments 241pictures 260presentations 246smartphone screen 297spreadsheets 248, 250web pages 165Final Draft #6     Confidential     Palm, Inc.
Final Draft #6     Confidential     Palm, Inc.
Palm, Inc.950 W. Maude Ave.Sunnyvale, CA 94085-2801United States of America PN: 406-11437-00Final Draft #6     Confidential     Palm, Inc.

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