Palm NYNY2 Handspring Treo Handheld Computer User Manual Manhattan QRG

Palm Inc Handspring Treo Handheld Computer Manhattan QRG

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User Guide Treo 270

Contents

User Guide Treo 270

Getting to Know Your Treo™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Turning Your Treo On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3The Backlight, Display, and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Blazer Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21SMS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Accessing Other Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Preferences and Other Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Synchronizing Data with Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Resetting Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Using the Electronic User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Contents

Getting to Know Your Treo™ Page 1Getting to Know Your Treo™Congratulations on the purchase of your new Handspring Treo™ communicator. Here’s how to get up and running quickly:Tip: If you’re upgrading from another Palm OS® handheld, see page 30 for upgrade instructions.■Locate your SIM (Subscriber Identity Module) card which contains your account information. If a SIM card did not come with your Treo, your wireless service provider will give you one when you subscribe to their service.■Insert your SIM card into your Treo and set it up for wireless communications by following the steps on the Treo Start Here card.■Run the Welcome application on your communicator to learn how to use the keyboard. ■Use this Quick Reference Guide to learn how to perform basic tasks.■Check the electronic User Guide in the Handspring folder on your computer to learn more about using your communicator.Tip: To learn more about the ringer switch settings, see page 26.StylusIR portPower buttonLED Ringer switchAntenna

Page 2 Getting to Know Your Treo™Tip: You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the volume level on your phone. The rocker switch functions change based on the application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it. For more information, see the electronic User Guide.SpeakerRocker switchBlazer®/CityTime buttonSMS Messages/Calculator buttonHeadset jackPhoneBook/Memo Pad buttonDate Book Plus/ To Do List button Scroll buttonsMicrophone

Turning Your Treo On and Off Page 3Turning Your Treo On and OffYour Treo communicator has two operating modes: a handheld mode and a wireless mode. You can turn the handheld mode and the wireless mode on and off independently of each other. When you turn on the handheld mode, you can use organizer applications such as Date Book Plus and To Do List. When you turn on the wireless mode, you can make or receive calls. You can also turn both modes on at the same time. When both the handheld and wireless modes are on, you can use the organizer applications as well as make and receive calls.Turning handheld mode on and offDo any of the following:■Open the lid to turn it on, or close the lid to turn it off.■Press and release the power button to turn it on and off.■Press and release the rocker switch to turn it on.Tip: Handheld mode turns off automatically after a period of inactivity based on a setting in your Treo’s General Preferences. See page 25 for details.Turning wireless mode on and off■Press and hold the power button until you hear the confirmation tones.■ The ascending tone indicates wireless mode is now on and the descending tone indicates wireless mode is now off.Note: If the ringer switch is set to silent, you won’t hear confirmation tones.

Page 4 The Backlight, Display, and LEDThe Backlight, Display, and LEDUsing the backlightOn color models, the backlight illuminates the keyboard and on monochrome models, the backlight illuminates the screen. On both models, the backlight is noticeable only in relatively dark environments.■Press the power button twice to toggle the backlight on and off.Note: When you turn on the keyboard backlight on a color model, the screen brightness automatically dims to conserve battery power.Adjusting the displayColor modelsIf necessary, you can adjust the colors on the screen and the brightness of the display.1. Press Option and then press Q . 2. Use the scroll buttons, or drag the top slider, to adjust the color saturation. Move the slider until you can clearly see the three shapes.3. Hold Option and use the scroll buttons, or drag the bottom slider, to adjust the screen brightness.4. Hold Option and press Return to finish.Monochrome modelsIf necessary, you can adjust the contrast of the display.1. Press Option and then press Q . 2. Use the scroll buttons to adjust the contrast.3. Hold Option and press Return to finish.

The Backlight, Display, and LED Page 5Using the LEDThe color of the LED and the blink state indicate the following:No light: Wireless mode offSolid: Connected to travel chargerRed = Charging Green = Fully chargedBlinking: Wireless mode onRed = out of coverage area Green = in coverage areaDouble-blink red: Low battery

Page 6 Charging the BatteryCharging the BatteryWhen wireless mode is on, your communicator battery provides approximately 3 hours of talk time or 150 hours of standby time. When wireless mode is off, the battery provides about 1 week of normal use in handheld mode. It takes about 2 hours to charge a fully drained battery. If the battery drains to the point where your communicator doesn’t turn on, it stores your data safely for about 3 days. We recommend that you charge your communicator every day, especially if you use your phone often.To charge the battery do one of the following:■When you’re near your computer, connect your communicator to the HotSync® cable with the travel charger connected to a wall outlet as shown on page 29.■When travelling, connect the travel charger cable directly to your communicator as shown here.Tip: The LED is solid red while your communicator charges. When the LED turns solid green, your communicator is charged. If the LED does not turn on, make sure the travel charger cable is connected to a wall outlet and that the cable is securely connected to your communicator.LED

Using the Keyboard Page 7Using the KeyboardEntering text■To type lowercase letters, use your thumbs to press the keys. ■To type an uppercase letter, press Shift and then type a letter. ■To turn Caps Lock on, press Shift twice. To turn it off, press Shift again.■To type a number/symbol that appears in blue, press Option and then press the key where the number/symbol appears in blue. ■To turn Option Lock on, press Option twice. To turn Option Lock off, press Option again.■To affirm an action hold Option and press Return . Use this key combination instead of tapping onscreen buttons such as Done or OK.■To annul an action hold Option and press Backspace . Use this key combination instead of tapping onscreen buttons such as Cancel or Delete.Tips: You don’t need to hold down Option or Shift while pressing a letter or other key. The only exception to this rule is when you are affirming or annulling an action as described above. "P #O 3I 2U 1Y *T /R $E @W Q 'L 6K 5J 4H 9M 0 .... 8N 7B +G –F )D (S %A V C X :ZOptionSpaceShift/FindBackspaceReturnListTypeMenu/Applications Launcher

Page 8 Using the KeyboardEntering accented characters and symbols1. Type the letter you want to accent.2. Press ListType .3. Use the scroll buttons to select the character on the list.4. Press Space to insert the accented character or symbol.Tip: You can find more symbols under related characters. For example, the £ symbol is located under the $ key. To view a list of available accented and symbol characters, press Menu and under Edit select Keyboard Help (/G).Using Menus1. Press Menu to display the menus.2. Press the top scroll button to switch between menus.3. Press the bottom scroll button to select a command within a menu.4. Press Space to run the selected command.Tips: You can also do any of the following:■Press Menu again to close the menus without running a command. ■Type shortcut letters to select menu commands. Shortcut letters appear next to the command on each menu item on the screen and menu selection instructions in this guide. For example, in the previous section, (/G) is the shortcut for the Keyboard Help command.

Using Your Phone Page 9Using Your PhoneGetting to know the PhoneBook screenNote: Some PhoneBook screens may appear slightly different on color models.The status bar icons indicate the following:Network Name Displays the name of your wireless service provider. If you are outside a coverage area, “No Service” appears instead.Appears when you have new voicemail messages.Appears when wireless mode is on.Displays the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.Appears when a data call is in progress. For example, this icon appears when you browse the Internet or read e-mail.Displays the battery status. As the battery drains, the icon changes from full to empty.Appears when your communicator is connected to the travel charger and the battery is charging.Status barView icons Page number iconsSpeed Dial buttons

Page 10 Using Your PhoneMaking a call from the Speed Dial, Contacts or Call History views1. Make sure wireless mode is on. See page 3 for details.2. Press PhoneBook . Tip: Press PhoneBook repeatedly to cycle between the various views. 3. Begin typing the first initial and last name of the person you want to call. Tip: For more search options, see page 15.4. Use the scroll buttons to select the number you want to dial. Tip: You can also select an entry by rolling the rocker switch or tapping the entry on the screen.5. Press Space to dial.Speed Dial view Contacts view Call History view

Using Your Phone Page 11Making a call from the Dial Pad view1. Make sure wireless mode is on. See page 3 for details.2. Press PhoneBook to access the Dial Pad view. Tip: You can jump to the Dial Pad from the Speed Dial view by simply typing the number you want to call. At first your communicator interprets the numbers as letters, but it quickly figures out you’re typing numbers and jumps to the Dial Pad view.3. Type the phone number you want to call on the keyboard number pad. Tip: You can also make a call by tapping the screen as shown above.4. Press Space to dial.Tap the numbers then tap the handset buttonDial Pad view

Page 12 Using Your PhoneReceiving callsTo answer a call do one of the following:■Open the lid if it is closed.■Tap Answer if the lid is open.■Press the button on the headset (if it is attached).To ignore a call and send it to voicemail do one of the following:■Press the top scroll button.■Tap Ignore if the lid is open.■Close the lid if it is open.To silence the ringer, do one of the following:■Press any button on your communicator.■Slide the ringer switch to the silent position .Note: When you silence the ringer you can either answer the call or let it ring through to voicemail. Placing the ringer switch in the silent position turns off all system sounds, including alarms. See page 26 for more information about ringer settings.

Using Your Phone Page 13Working with active callsAfter you make or receive a call, the Active Call view icon appears in the lower left corner of the PhoneBook screen, and the Active Call view appears: Adjusting call volume■While a call is in progress, or while using the personal speakerphone, roll the rocker switch or use the scroll buttons.Ending a callDo one of the following:■Close the lid.■Press Backspace .■Press the button on the headset (if it is attached).■Tap Hang Up.Tap to enter extra numbers such as a PIN code or menu item, or to dial pre-defined Extra DigitsTap to end the callTap to place the call on holdTap to use thepersonal speakerphoneCaller’s name and number

Page 14 Using Your PhoneAdding a contact1. Press PhoneBook repeatedly until you see the Contacts view.2. Press Menu and select New (/N).3. Use the scroll buttons to move between fields as you type.4. After you enter the information, hold Option and press Return to finish.Tips: ■You can also import addresses from popular software applications on your computer. See the electronic User Guide for instructions.■To place the entry in a category, mark it private, or add a note, in the Contact Edit screen press Menu and select Details (/E).■You can set the Dial Preferences in your Contacts list to always dial a “1” before the area code and to add a specific area code to 7-digit numbers. In the Contacts list, press Menu and under Options select Dial Preferences (/Z). Select United States or Canada as your Home country and enable the features you need. Type the information Arrows indicate more informationCategory

Using Your Phone Page 15Viewing or changing contact information1. In the Contacts, Speed Dial, or Call History views, begin typing one of the following for the entry you want to view or edit: 2. Roll the rocker switch or use the scroll buttons to select the name. 3. Press Space to open the entry.4. Press Menu and select Edit Contact (/E).5. Make changes to the entry as necessary.6. Hold Option and press Return to finish.Deleting a contact1. In the Contacts view, select the name you want to delete. 2. Press Space to open the entry.3. Press Menu and select Delete Contact (/D).4. Hold Option and press Return to finish.■First initial and last name ■First name ■Last nameTap name you want to view or editLetters you type appear hereTap to view another category

Page 16 Using Your PhoneDefining speed dial buttons1. In the Speed Dial view, tap a blank speed dial button. 2. Use the scroll buttons to move between fields as you type.3. Hold Option and press Return to finish.Tips:■To edit an existing speed dial entry, press Menu and select Edit Speed Dial (/E), tap the entry you want to edit. After editing, hold Option and press Return to finish.■To insert a pause between Extra Digits when dialing, type a comma (,). Each comma represents a one second pause. ■To delete an existing speed dial entry, press Menu and select Edit Speed Dial (/E), tap the entry you want to delete, tap Delete, hold Option and press Return to finish.Type a name for the buttonTap Lookup to find a number in your Contact listType the phone numberType digits to dial after placing the call (such as an extension or access code)

Using Your Phone Page 17Using a headsetYou can connect a headset for hands-free operation. If you need to use your phone while driving, we recommend using a headset. You can press the headset button to perform any of the following functions:■Answer an incoming call.■Answer call waiting calls.■Switch between two active calls.■Hang up a call.Tip: You can also dial a number in your speed dial list when the lid is closed and the headset is attached. In the Speed Dial view, roll the rocker switch to select the speed dial entry, and then press the rocker switch to dial the selected entry.SpeakerHeadset buttonMicrophone

Page 18 Date Book PlusDate Book PlusAdding an event1. Press Date Book Plus .2. Use the scroll buttons to select the day.Tip: Press Shift and then a scroll button to scroll by weeks.3. Type the time the event starts. For example type 53 for 5:30.4. Press the bottom scroll button and type the time the event ends.5. Hold Option and press Return to finish.6. Type a description.Tip: You can also select the date of an event by pressing Menu and under Options selecting Go to Day (/O). In the Go to Date dialog, hold Shift and press a scroll button to scroll by months, or hold Option and press a scroll button to scroll by years. In the Go to Date dialog, you can also type the number of the day, or tap the screen to select a date from the calendar.Selected day Start and end timesSelected date

Date Book Plus Page 19Scheduling an untimed eventYou can schedule events that occur on a particular date, but are not associated with a particular time, such as a birthday or anniversary.1. Select the date of the event.2. Type a description.Tip: The event appears next to a diamond at the top of the Day view.Scheduling a repeating event1. Create the event as described on page 18, and tap the event to select it.2. Tap Details.3. Tap the Repeat box and tap a repeat interval.4. Type a number on the Every line to show how often the event repeats.Tip: For Weekly events, also tap the day(s) the event repeats, and for Monthly events, tap Day or Date as the repeat method. 5. (Optional) Tap the End on pick list, tap Choose Date, and select an end date.6. Hold Option and press Return , and then press these keys again to finish.Tip: A Repeat icon appears next to the event.Rescheduling an event1. Tap the event you want to reschedule.2. Tap Details.3. Tap to change the date and time as needed.4. Hold Option and press Return to finish.

Page 20 Date Book PlusDisplaying your calendarDo any of the following:■Press Date Book Plus repeatedly to cycle through the various views: day, week, week with text, month, year, and list.■Use the scroll buttons to move to another day, week, or month (depending on the current view).■Press Menu and under Options select Go to Day (/O) to select a date from the calendar, or tap Go.Deleting an event1. Tap the event you want to delete.2. Press Menu and select Delete Item (/D).3. Hold Option and press Return to finish.Tap Go to select a dateTap and drag stylus below date to display timeView iconsSelected day

Blazer Web Browser Page 21Blazer Web BrowserMake sure that you have subscribed to and activated data services from your wireless service provider, and that you have configured your Treo for wireless data communications using the Configure Your Treo software on your computer. For more information, see the electronic User Guide.Surfing the Web1. Make sure wireless mode is on. See page 3 for details.2. Press Blazer .Tip: Press Blazer repeatedly to switch between the Web Page and Bookmark views. Tips:■To rearrange the bookmark list or edit a bookmark, go to the Bookmark view, press Menu and select Edit Bookmarks (/E).■To add a new bookmark, press Menu and select Add Bookmark (/A), or go to the Bookmark view and tap an empty slot.■To scroll through a page, roll the rocker switch or use the scroll buttons.Tap to enter a URLTap arrows to view next and previous pagesTap to go to home pageBookmark viewWeb Page viewTap a book-mark to view that page

Page 22 SMS MessagesSMS MessagesMake sure that you have subscribed to and activated SMS services with your wireless service provider. To send SMS to an e-mail address, you must also enter the SMS Email Center number on the SMS Preferences screen (under the Options menu). Creating and sending a message1. Make sure wireless mode is on. See page 3 for details.2. Press SMS Messages .3. Press Menu and select New (/N). 4. Use the scroll buttons to choose the address type and press Space .5. Type the mobile phone number, e-mail address, or last name based on the option you selected in step 4. If you selected Last Name Lookup, press Return after you type a few letters of the last name. If necessary, use the scroll buttons to choose a name, and then press Return .6. Type your message or tap Boilerplate to select from pre-defined text phrases. 7. Hold Option and press Return to send the message.Note: If you are out of a coverage area, the message goes in the Pending folder. When you return to a coverage area, your message is sent automatically.Select the address type Select Lookup to use an address from your Contacts list

SMS Messages Page 23Receiving a messageWhen you receive a message, the New SMS Message alert dialog appears. Tip: You can also use the following keys instead of tapping the screen:Viewing messages1. Press SMS Messages .2. Use the scroll buttons to scroll through the messages. = OK = Reply = Delete MsgNumber of new messagesTap to reply to sender Tap to call senderTap to delete messageTap to save messageTap to reply to sender Tap to delete messageTap to view Inbox, Pending, or Sent messagesSelected message

Page 24 Accessing Other ApplicationsAccessing Other Applications1. Press Option and then press Menu to open the Applications Launcher. 2. Use the scroll buttons to locate the application you want to use.3. Tap the application icon to launch it.Tips:■To jump directly to an application icon, type the first letter of the application name. For example, type M to jump to the Memo Pad icon.■Press Option and then press PhoneBook to access Memo Pad.■Press Option and then press Date Book Plus to access To Do List.■Press Option and then press Blazer to access CityTime.■Press Option and then press SMS Messaging to access Calculator. Applications Launcher

Preferences and Other Settings Page 25Preferences and Other SettingsSetting General Preferences1. Press Option and then press Menu . 2. Tap the Prefs icon . 3. Tap the pick list in the upper-right corner and select General. Reassigning the buttons on your communicator1. Press Option and then press Menu . 2. Tap the Prefs icon . 3. Tap the pick list in the upper-right corner and select Buttons.4. Tap the pick list next to the button you want to re-assign and select the application you want assign to that button.Tip: To restore all of the buttons to their factory settings, tap Default.Tap here to set time and dateTap here to set the screen shut-off delayTap here to set sound levelsTap here to disable IR beam receptionTap here to select General

Page 26 Preferences and Other SettingsSelecting the ringer settings1. Press Option and then press Menu . 2. Tap the Prefs icon .3. Tap the pick list in the upper-right corner and select Ringer. Tips:■The Vibrate check boxes enable or disable the vibrate option for the corresponding ringer switch position. See page 1 for ringer switch location. ■If the Vibrate option under Sound Mode is turned on, your communicator both rings and vibrates. If the Vibrate option under Silent Mode is turned on, ring tones and alarms are replaced with a vibrate motion.■Silencing the ringer also turns off all system sounds, including alarms. When you silence the ringer, Date Book Plus alarms vibrate.Tap here to select ring toneTap here to set volume levelTap check boxes to turn vibrate mode on or offTap here to select Ringer

Preferences and Other Settings Page 27Setting Formats Preferences1. Press Option and then press Menu . 2. Tap the Prefs icon . 3. Tap the pick list in the upper-right and select Formats.Changing the screen fonts1. Open the application in which you want to change the font.2. Press Menu and under Options select Font (/F).3. Use the scroll buttons to select a font style.4. Hold Option and press Return to finish.Tap here to set time formatTap here to set date formatTap here to set week formatTap here to set number formatTap here to set countryLarge fontSmall fontBold font

Page 28 Synchronizing Data with Your ComputerSynchronizing Data with Your ComputerYou can use the synchronization features of Palm Desktop software and your HotSync cable to exchange data between your Treo and your computer. This process is called a HotSync operation. Each time you perform a HotSync operation, any information you entered or changed on your Treo is copied to your computer and vice versa. This backs up your data and is strongly advised.Before you perform a HotSync operation, you need to connect the HotSync cable to your computer and install the Palm Desktop software from the Handspring CD. You can connect the USB cable that comes with your Treo, or you can purchase a serial cable at www.handspring.com. Computer system requirementsUSB HotSync cable■Windows 98, Windows Me, Windows 2000, Windows XP, or Mac OS 8.5 or later■Available USB port■CD-ROM drive■Internet Explorer 5.01 or higher (recommended)Serial HotSync cable (sold separately)■Windows 95, Windows 98, Windows Me, Windows 2000, Windows NT 4.0, orWindows XP■Available serial port■CD-ROM drive■Internet Explorer 5.01 or higher (recommended)

Synchronizing Data with Your Computer Page 29Connecting the HotSync cable1. Connect the travel charger cable to the short end of the HotSync cable. Be sure the sides of the connectors labeled “UP” are facing up.2. Connect the USB HotSync cable to a USB port on your computer, or connect the Serial HotSync cable to a Serial port on your computer.3. Connect the long end of the HotSync cable to your Treo with the button facing up.Tip: The travel charger does not need to be plugged into a wall outlet to perform a HotSync operation.USB HotSync cableSerial HotSync cable

Page 30 Synchronizing Data with Your ComputerUpgrading from a Palm OS handheld1. Synchronize your old handheld with your old desktop software.Tip: For best results, review the detailed steps in the Upgrade Information section in the electronic User Guide.2. Under your Palm or Handspring folder, locate your User Name folder and store a copy of it in a safe place.3. Install your new desktop and synchronization software from your Handspring CD and put it in the same location as your old desktop software.Note: Installing the new desktop software is strongly recommended to ensure that you have the latest synchronization software.4. Synchronize your new Treo with your new desktop software, and select the user name for your old handheld when prompted. 5. If any third party applications or data did not get installed, beam them from your old handheld to your Treo. 6. After you upgrade you have two devices with the same user name. Since each device must have a unique name, perform a hard reset (see page 33) on your old handheld to remove the user name and avoid problems synchronizing with that device. The next time you synchronize that device, be sure to assign it a new name.Installing the desktop software1. Insert the Handspring CD in the CD-ROM drive on your computer.2. If you’re using a Macintosh, double-click the Handspring CD icon on the desktop, and then double-click the Installer icon.3. If the language selection screen appears, click the same language you selected on your communicator. Choosing a different language may result in loss of data.4. If the model selection screen appears, click the name of the product you purchased and follow the onscreen instructions to continue the installation.5. When the wireless data access screen appears, follow the onscreen instructions to configure your Treo for wireless data communications.When the set up process is done, the installation screen closes automatically.

Synchronizing Data with Your Computer Page 31Synchronizing data1. Connect your Treo to the HotSync cable. 2. Press the HotSync button on the cable.Note: The first time you synchronize, you must select a user name and click OK. Every device needs a unique name. Never synchronize more than one device to the same user name on your computer. 3. Wait for your Treo to display a message indicating the process is done.Note: The first time you synchronize, you may be prompted to tap Reset on your communicator.4. Press the release buttons on the sides of the HotSync connector to remove the cable from your Treo.HotSyncsynchronization buttonRelease button

Page 32 Beaming InformationBeaming Information1. Select the item you want to beam.2. Press Menu and select Beam… (/B).3. When the Beam Status dialog appears, point the IR port at the IR port of the receiving communicator. 4. Wait for a message that indicates the transfer is done.Tips:■To beam an application, press Option and then press Menu to access the Applications Launcher. Next press Menu and select Beam (/B), then tap the application you want to send, and tap Beam.■To receive a beam, turn on your Treo, point the IR port at the transmitting IR port, and when the Beam Status dialog appears, tap Yes. If your flip lid is down, press the top scroll button as a shortcut for Yes.Hold the IR ports facing one another and keep the path between devices clear of obstacles

Resetting Your Communicator Page 33Resetting Your CommunicatorPerforming a soft resetIf your communicator is not responding or you have trouble synchronizing with your computer, you can perform a soft reset to restart it. A soft reset does not affect your data.Performing a hard resetA hard reset erases all data and third-party software on your Treo. Never perform a hard reset unless a soft reset doesn’t fix the problem. You can restore previously synchronized data with the next HotSync operation.1. While holding the power button, use the reset tool (or the tip of a paper clip) to gently press the reset button.2. When the system screen appears, release the power button.3. When the warning appears, press the top scroll button.4. If the language selection screen appears, select the same language you selected for your desktop software. Choosing a different language may result in loss of data.Use the reset tool to gently press the reset buttonUnscrew the stylus tip to access the reset tool

Page 34 Using the Electronic User GuideUsing the Electronic User GuideIn addition to providing more information about the topics in this guide and valuable troubleshooting tips, the electronic User Guide also walks you through using the other applications on your Treo communicator:Note: To use the electronic User Guide, you need Adobe Acrobat Reader software. To install this software, insert the Handspring CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions.1. Open the Handspring or Palm folder on your computer.2. Double-click the User Guide.PDF file. ■Calculator■CityTime■Expense■Memo Pad■SIM applications■To Do ListClick the binoculars to search for specific textClick the arrows to turn pagesClick the printer to print pagesClick a + or - to expand or collapse the outlineClick a title to jump to that section

Troubleshooting Page 35TroubleshootingFor help with your SIM card, HotSync operations, wireless applications, and turning your Treo on and off, try the steps below. For additional troubleshooting help, see Handspring’s support web site at http://support.handspring.com, or the electronic User Guide.My communicator will not turn on.1. Perform a soft reset as described on page 33.2. Charge your communicator for about 10 minutes before turning it on again.3. Check the display settings and adjust as needed. See page 4 for details.4. Perform a hard reset. Please note that performing a hard reset erases all the data on your Treo. See page 33 for details.I have trouble synchronizing with my computer (performing a HotSync operation)1. Perform a soft reset as described on page 33.2. Make sure you have the correct HotSync cable for your computer (see page 29).3. Confirm that the cable is firmly secured to your computer and your Treo as described on page 29.4. Make sure HotSync Manager is running and configured correctly.Windows. Click the HotSync Manager icon in the lower-right corner of your computer screen and make sure Local USB is checked (or Local Serial if you purchased the optional serial cable). If the HotSync Manager icon is not there, click Start, select Programs, select Handspring, and then select HotSync Manager.Macintosh. Go to the Palm folder on your desktop and double-click the HotSync Manager icon. Click the Serial Port Settings tab. In the first pane, select Local Setup. In the second pane, select As Fast As Possible under Speed and Handspring USB under Port (or Modem Port of Printer Port if you purchased the optional serial cable).5. If you’re using a USB HotSync cable, disconnect all other USB devices, connect the HotSync cable directly into your computer, and then restart your computer.

Page 36 TroubleshootingI can’t open the electronic User Guide.Make sure you installed the Adobe Acrobat Reader software on the Handspring CD. To install this software, insert the Handspring CD in the CD-ROM drive on your computer, select Acrobat Installer from the menu, and follow the onscreen instructions.When I turn on wireless mode, I get a message that my SIM card is missing.The SIM (Subscriber Identity Module) card is either missing or inserted incorrectly. The SIM card is a small rectangular plastic piece that contains your phone number. It is included with your service provider’s documentation and is often referred to as a “smartcard.”1. Remove the SIM door.2. With the contacts face-up, align the notch on the SIM card with the notch on the door and insert the SIM card into the slot on the door.3. Replace the SIM door.Tip: Since calls are billed to your phone number, you can move your SIM card to any phone that uses a SIM card, and the calls will be billed to your account.SIM cardSIM doorNotch

Troubleshooting Page 37My Treo will not connect to the Internet using Blazer or my e-mail application1. Check with your wireless service provider to make sure you have subscribed to and activated data services on your account.2. Make sure you installed the software from the Handspring CD onto your computer. ■If you have not installed this software, follow the steps on page 30 to install it now.■If you already installed this software, use the Configure Your Treo software on your computer to configure your Treo for wireless data communications.3. Make sure wireless mode is on. See page 3 for details.4. Confirm that your Network, Connection, and E-mail Preferences are configured correctly: ■Press Option and then press Menu . ■Tap the Prefs icon . ■Tap the pick list in the upper-right corner and select Network.■Verify the Network settings.■Tap the pick list in the upper-right corner and select Connection.■Make sure Wireless Modem is selected.5. Launch Blazer or your E-mail application and verify the settings.

Page 38 FCC StatementFCC StatementThis device may cause TV or radio interference if used in close proximity to receiving equipment. TheFCC can require you to stop using the device if such interference cannot be eliminated. If you needassistance, contact Handspring Customer Care.This device complies with part 15 of the FCC rules. Operation is subject to the following two condi-tions: (1) This device may not cause harmful interference, and (2) this device must accept any inter-ference received, including interference that may cause undesired operation.This device has been tested and found to comply with the limits for a Class B digital device, pursuantto part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm-ful interference in a residential installation. This equipment generates, uses, and can radiate radio fre-quency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference to radio or television re-ception, which can be determined by turning the equipment off and on, the user is encouraged to tryto correct the interference by one or more of the following measures:■Reorient or relocate the receiving antenna■Increase the separation between the equipment and receiver■Connect the equipment into an outlet or circuit different from that to which the receiver is connectedConsult the dealer or an experienced radio/TV technician for help and for additional suggestions.Exposure To Radio Frequency Energy (SAR)In order to comply with FCC RF exposure safety guidelines, users MUST use a Handspring brandbody-worn accessory during body-worn operation. Use of accessories not provided by Handspring orthat have not been tested for RF exposure compliance with this product may not comply with the FCCRF exposure safety guidelines and should not be used.See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.WarningPlease see the Treo User Guide installed on your desktop computer for further safety information, es-pecially if you use a pacemaker or other medical device.You are cautioned that changes or modifications not expressly approved by the manufacturer couldvoid the user's authority to operate the equipment.