Palm 850 PDA Phone With GSM/GPRS/EDGE and Bluetooth User Manual 4 of 4

Palm Inc PDA Phone With GSM/GPRS/EDGE and Bluetooth 4 of 4

User Manual 4 of 4

COMMON QUESTIONS23511CHAPTERconnection is active. Make sure that either of the following icons appears in the title bar of the Main tab:    . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. I can’t send or receive text messages•Make sure your SIM card is inserted correctly (see Inserting the SIM card and battery) and your phone is turned on (see Turning your phone on and off).•Contact Cingular Wireless to verify that your plan includes text messaging services, that these services have been correctly activated, and that they are available at your location. Cingular Wireless should be able to tell you if text messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.•Verify with the recipient that the receiving device can handle text messages.•If a text message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).I can’t send or receive multimedia messages•Make sure your phone is turned on (see Turning your phone on and off).•Contact Cingular Wireless to verify that your plan includes multimedia messaging services (MMS), that these services have been correctly activated, and that they are available at your location. Cingular Wireless should be able to tell you if multimedia messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.•Make sure that either of the following icons appears in the title bar of the Main tab:    . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. •Verify with the recipient that the receiving device can handle multimedia messages.
COMMON QUESTIONS23611CHAPTER•If a message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).WebI can’t tell if data services are available When your phone is on, icons appear in the title bar in the Main tab in the Phone application to indicate whether data services are available and whether a data connection is active. Make sure that either of the following icons appears in the title bar of the Main tab:    . If you do not see either of these icons, data services are not available in your current location and you cannot connect to the Internet. My Treo won’t connect to the InternetYour Treo 680 supports GPRS and EDGE wireless data networks. To connect to the Internet, you must subscribe to and activate data services with Cingular Wireless, and you must be in a location with data coverage. 1Press and hold Power/End  to turn off your phone. Then press and hold the same button to turn it back on again.2Press Phone   and look for either of the following icons in the title bar of the Main tab:    . 3If you see these icons, you are in a data coverage area. Try connecting to the Internet again. If you do not see either of these icons, press Applications , select Prefs  , and continue with the following steps.4Select Network.5Select the Service pick list and select MEdia Net.6Select Connect.7If the connection is successful, go the web browser. If you still can’t make a connection, perform a soft reset (see Performing a soft reset).8If your phone did not turn on automatically after the soft reset, press and hold Power/End   to turn on your phone, and try connecting to the Internet.
COMMON QUESTIONS23711CHAPTER9Contact Cingular Wireless to verify the following:•Your subscription plan includes high-speed data services.•Data services have been activated on your account.•Data coverage is available in your location.•There are no data service outages in your location.I can’t access a web pageFirst, make sure you have Internet access: Open the web browser and try to view another web page you’ve loaded before. To ensure you’re viewing the page directly from the Internet, press Menu , select Go, and then select Refresh.If you can view the other web page after you refresh it, but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.Some websites use a redirector to their true home page. If the web browser on your Treo 680 can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your Treo 680.It takes a long time for a web page to loadIf it is taking longer than usual to load web pages, you may have traveled from an EDGE service area to a GPRS service area. Although GPRS data service is considered a high-speed data service, it seems slow if you are used to EDGE speed. 1Press Phone   and look for either of the following icons in the title bar of the Main tab to confirm that you have a data connection:  .2Try opening a different web page to see if the problem persists. •If you can open a different web page, it is likely that the original web site is TIPYour Treo can open your email application when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.
COMMON QUESTIONS23811CHAPTERexperiencing problems, and the problem is not related to your Treo.•If the problem persists on a different web page, you may have a problem with your connection to the Cingular Wireless network.3To be sure there is not a problem with your connection to the Cingular Wireless network, press and hold Power/End   to turn off your phone. Then press and hold the same button to turn it back on again.4Try opening the web page again to see if it loads faster.An image or map is too small on my screenThe web browser has two modes: Optimized and Wide Page. Optimized Mode resizes all images and page elements to fit in a single column on the Treo 680 screen. Switch to Wide Page Mode to see the full-size image (see Viewing a web page). You may also be able to save the image on your Treo 680 or an expansion card and then view the image later on your computer.A secure site refuses to permit a transactionSome websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Blazer™ web browser from your Treo.My Bluetooth DUN connection isn’t workingCheck all of the following:•Press Applications   and select Bluetooth  . Make sure the Bluetooth setting is On.•You have already formed a partnership between your Treo 680 and your computer (see Creating a partnership between your Treo and your computer).•The Bluetooth feature on your computer is turned on.•Your Treo is within 30 feet of your computer.
COMMON QUESTIONS23911CHAPTERIf the problem persists, try the following: •Turn the Bluetooth setting Off and then turn it back on again. •Try moving your Treo closer to your computer. The effective range for a computer varies between manufacturers.•Confirm that no obstructions, including your body, are between your Treo and your computer.•If the problem persists, create a new partnership with your computer (see Creating a partnership between your Treo and your computer).CameraHere are some tips for taking good pictures with the built-in camera:•Clean the camera’s lens with a soft, lint-free cloth.•Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.•Hold the Treo 680 as still as possible. Try supporting your picture-taking arm against your body or a stationary object (such as a wall).•Keep the subject of the picture still. Exposure time is longer with lower light levels, so you may see a blur.•For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.•Make sure the subject is at least 18 inches away from the camera to ensure good focus.TIPBluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.
COMMON QUESTIONS24011CHAPTERRemember that when you synchronize your Treo 680 with your computer, your camera images are stored in the My Pictures/Palm Photos folder on your hard drive (see Viewing pictures and videos on your computer).Making room on your TreoKeep in mind that your Treo 680 includes an expansion card slot, and that you can store applications and information on expansion cards (sold separately). However, you still need free memory on the Treo 680 itself to run applications from an expansion card. For more info on using expansion cards, see Using expansion cards.If you store a large number of records or install many third-party applications, the internal memory on your Treo 680 may fill up. Here are some common ways to clear space:•Email: Messages that have large attachments can quickly consume memory on your Treo. Delete messages with large attachments. If you have hundreds of messages with or without attachments, you may want to delete older messages to make room (see the User Guide for the VersaMail Application on your computer). •Windows: Start>Programs>Palm•Mac: Insert the Palm Installation CD and click the link to the User Guide for the VersaMail Application in the Documentation folder.•Pictures & Videos: Large images take up a lot of memory. Move images to an expansion card or synchronize them to your computer, and then delete the images from your Treo (see Viewing pictures and videos on your computer).•Music: Music files often consume a lot of memory. Move music files to an expansion card, or delete large files from your Treo.
COMMON QUESTIONS24111CHAPTER•Messaging: Multimedia content can also consume a lot of memory. Move multimedia content to an expansion card, or delete large files from your Treo (see Deleting messages).•Internet: If you set a large web browser cache, you may want to use the web browser’s advanced Memory Management settings to clear all recent pages (see Customizing your web browser settings).•Third-party applications: You c a n delete infrequently used applications (see Removing applications) or move them to an expansion card (see Copying applications between an expansion card and your Treo).Third-party applicationsSome third-party applications can cause conflicts on your Treo 680. For example,   third-party applications that were not written with the Treo keyboard and 5-way navigator in mind may cause strange behavior or errors when using the keyboard and 5-way navigator in these applications. Third-party applications that modify wireless features may require extra troubleshooting. If you recently installed an application and your device seems to be stuck, try the following: 1Perform a soft reset (see Performing a soft reset).2If the problem persists, perform a system reset (see Performing a system reset). 3Delete the most recently installed application from your Treo 680 (see Removing applications).4If the problem persists, perform another system reset.5If possible, synchronize your Treo 680 with your computer to back up your most recent info.6If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder
COMMON QUESTIONS24211CHAPTERon your computer and rename the folder (for example, BackupOld). Windows: C:\Program Files\Palm\<device name>Mac: Mac hard drive> : Applications : Palm : Users : <device name>NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.7Perform a hard reset (see Performing a hard reset).8Sync to restore your info in Calendar, Contacts, Tasks, Memos, and Pictures & Videos.9If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup subfolder that you renamed, and sync after each application you install. 10 If the problem recurs, delete the last application you installed and report the problem to its developer.I can’t exit a game or third-party applicationPress Option  + Applications  to return to Applications View.Getting more helpContact the author or vendor of the third-party software if you require further assistance.Error messagesYour Treo 680 is designed to minimize interruptions when a system error occurs. If your Treo 680 encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns the phone back on if it was on before the error occurred.Sometimes you might want to know more about an error. Your Treo 680 uses a special interface to show error messages in greater detail.1Press Phone .
COMMON QUESTIONS24311CHAPTER2Enter #*377, and then press Send .3Review the screen with details about the conditions that led up to the most recent automatic reset. 4Select OK.NOTE Third-party developers create their own error messages. If you do not understand an error message, please contact the developer of the application for help.
COMMON QUESTIONS24411CHAPTER
WHERE TO LEARN MORE 245Where to learn moreWhether you’re on the go or at your computer, there are several ways to learn more about using your Palm®Treo™ 680 smart device.For a quick introductionQuick Tour: The Quick Tour introduces you to many of the features on your Treo 680. It is already installed on your Treo, and you can open it any time. Press Applications , and then select Quick Tour .While using your TreoOn-device User Guide: A copy of this guide is included right on your Treo 680. The on-device guide is specially formatted for your Treo 680 screen. To view the on-device guide, press Applications , and then select My Treo .Tips: Many of the built-in applications include helpful tips for getting the most out of your Treo. To view these tips, open an application, press Menu , select Options, and then select Tips. Information: Many dialog boxes have a Tips   icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box.Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go towww.palm.com/treo680cingular-support.If you need more informationBooks: Many books on Palm OS® devices are available in local or online book retailers (look in the computers section), or visit www.palm.com/mytreo680cingular.Online forums: Consult online user discussion groups to swap Treo information and learn about Treo topics you may find nowhere else. Visit www.palm.com/mytreo680cingular for details.Customer service from Cingular Wireless: For questions about your mobile account or features, contact Cingular Wireless at 1-866-CINGULAR (1-866-246-4852), or dial 611 from your Treo.
WHERE TO LEARN MORE246
TERMS 247TermsAlt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt   to access variations such as international characters and symbols.Applications View The screen on your Palm®Treo™ 680 smart device from which you can open all applications.Auto-off intervalThe time of inactivity that passes before the screen on your Treo 680 turns off. The wireless features on your Treo 680 are unaffected by this setting.BeamThe process of sending or receiving an entry or application using the infrared (IR) port on your Treo.Bluetooth® wireless technologyTechnology that enables devices such as Treo 680s, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit www.bluetooth.com.CSD (circuit-switched data)A dial-up Internet connection. You pay for the connection time, not how much information you transfer. Contrast with GPRS.Device nameThe name associated with your Treo 680 and with the info in your desktop software. The device name (sometimes called the username) distinguishes your Treo 680 from all other Palm OS® devices. When you first synchronize your Treo 680, you are asked to give it a device name. This name appears in the User list in Palm Desktop software. Every Palm OS device that is synchronized with the same computer must have a unique device name.Dialog boxA set of options and command buttons that is enclosed by a border and that enables you to carry out a specific task.
TERMS248EDGE (Enhanced Data rates for GSM Evolution)An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)Favorite A button that provides quick access to a phone number (speed-dial button) or commonly used application (such as Web or Messaging). You can define an unlimited number of favorite buttons in the Phone application.GPRS (General Packet Radio Service)A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.)HotSync®The technology that synchronizes your Treo and your computer with the simple press of a button.HotSync managerThe computer application that manages the synchronization of your Treo with your computer.Infrared (IR)A way of transmitting information using light waves; this is called beaming. The IR port on your Treo enables you to transfer information to other IR devices within a short radius.Lithium Ion (Li-Ion)The rechargeable battery technology used in the Treo 680. MMS (Multimedia Messaging System)An enhanced form of messaging that enables you to send pictures, videos, animations, sounds, and ringtones almost instantly.Option key The keyboard key that enables you to access the alternative feature that appears above the letter on each key.Palm®Desktop softwareA PIM application for computers that helps you manage your personal information and keep your personal information synchronized with your Treo.
TERMS 249Palm OSThe operating system of your Treo 680. Palm OS is known for its simplicity of use and for the large number of compatible third-party applications that can be added to your Treo 680.Palm™ Quick InstallThe component on your Windows computer that enables you to install Palm OS applications and other information on your Treo.PartnershipTwo Bluetooth devices—for example, your Treo 680 and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices.Phone The application on your Treo 680 that enables you to make and receive phone calls. PIM (personal information manager)A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number) The four-digit password assigned to your SIM card by Cingular Wireless. Turning on the PIN lock secures your wireless account. See also PUK.PIN2 (personal identification number 2) A code that protects certain network settings such as call barring or fixed dialing. PUK (PIN unlock key)A special extended password assigned to your SIM card. If you enter the wrong PIN more than three times, your SIM card will be blocked and you must call Cingular Wireless for the PUK.Quick keyA letter that you can press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother's number and enter the letter M for “Mom”
TERMS250as the Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Treo 680 dials the number.SIM (Subscriber Identity Module) cardThe smartcard, inserted in your Treo 680, that contains your mobile account information, such as your phone number and the services to which you subscribe. Phonebook entries and SMS messages can also be stored on the SIM card.SlideA collection of text, pictures, videos, and sounds that are grouped together within a multimedia message created in the Messaging application. During playback, all the items within a particular slide appear on the same screen. If a multimedia message contains multiple slides, each slide can be viewed separately during playback.SMS (Short Messaging Service)The service that exchanges short text messages almost instantly. Text messages are typically sent to a mobile phone number, rather than an email address (although this too is possible). These messages can usually include up to 160 characters; messages with more than 160 characters are automatically split into several messages. You can send and receive SMS messages while you are on a voice call.StreamingTechnology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your Treo 680 without needing to download a file to save on your Treo 680.User folderThe folder on your computer that contains the information you enter in Palm Desktop software and the information you enter on your Treo 680 and synchronize with Palm Desktop software.
REGULATORY INFORMATION 251Regulatory informationFCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help. Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of bodyworn accessories. 1A Palm® brand body-worn accessory that has been tested for SAR compliance and is intended for use with this product. 2 An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm of separation between the users body and the unit. Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety. Specific Absorption Rates (SAR) for Wireless Devices The SAR is a value that corresponds to the relative amount of RF energy absorbed in the head of a user of a wireless handset.The SAR value of a device is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the device emits. All device models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a device can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, device design and other factors. What is important to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. To view the highest reported (FCC) SAR values of the Palm®Treo™ 680 smart device, visit www.palm.com/38086.FCC Radiofrequency Emission This device meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as.FCC ID number: O8F850. Industry Canada ID number: 3905A-850More information on the device's SAR can be found from the following FCC Website:https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/GenericSearch.cfm.
REGULATORY INFORMATION252(The following information comes from a consumer information Website jointly sponsored by the U.S. Food and Drug Administration (FDA) and the Federal Communications Commission (FCC), entitled “Cell Phone Facts: Consumer Information on Wireless Phones.” The information reproduced herein is dated July 29, 2003. For further updates, please visit the Website:http://www.fda.gov/cellphones/qa.html.)What is radiofrequency energy (RF)? Radiofrequency energy (RF) is another name for radio waves. It is one form of electromagnetic energy that makes up the electromagnetic spectrum. Some of the other forms of energy in the electromagnetic spectrum are gamma rays, x-rays and light. Electromagnetic energy (or electromagnetic radiation) consists of waves of electric and magnetic energy moving together (radiating) through space. The area where these waves are found is called an electromagnetic field.Radio waves are created due to the movement of electrical charges in antennas. As they are created, these waves radiate away from the antenna. All electromagnetic waves travel at the speed of light. The major differences between the different types of waves are the distances covered by one cycle of the wave and the number of waves that pass a certain point during a set time period. The wavelength is the distance covered by one cycle of a wave. The frequency is the number of waves passing a given point in one second. For any electromagnetic wave, the wavelength multiplied by the frequency equals the speed of light. The frequency of an RF signal is usually expressed in units called hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals one thousand waves per second, one megahertz (MHz) equals one million waves per second, and one gigahertz (GHz) equals one billion waves per second.RF energy includes waves with frequencies ranging from about 3000 waves per second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a subset of radio waves that have frequencies ranging from around 300 million waves per second (300 MHz) to three billion waves per second (3 GHz).How is radiofrequency energy used? Probably the most important use of RF energy is for telecommunications. Radio and TV broadcasting, wireless phones, pagers, cordless phones, police and fire department radios, point-to-point links and satellite communications all rely on RF energy.Other uses of RF energy include microwave ovens, radar, industrial heaters and sealers, and medical treatments. RF energy, especially at microwave frequencies, can heat water. Since most food has a high water content, microwaves can cook food quickly. Radar relies on RF energy to track cars and airplanes as well as for military applications. Industrial heaters and sealers use RF energy to mold plastic materials, glue wood products, seal leather items such as shoes and pocketbooks, and process food. Medical uses of RF energy include pacemaker monitoring and programming.How is radiofrequency radiation measured? RF waves and RF fields have both electrical and magnetic components. It is often convenient to express the strength of the RF field in terms of each component. For example, the unit “volts per meter” (V/m) is used to measure the electric field strength, and the unit “amperes per meter” (A/m) is used to express the magnetic field strength. Another common way to characterize an RF field is by means of the power density. Power density is defined as power per unit area. For example, power density can be expressed in terms of milliwatts (one thousandth of a watt) per square centimeter (mW/cm2) or microwatts (one millionth of a watt) per square centimeter (µW/cm2).The quantity used to measure how much RF energy is actually absorbed by the body is called the Specific Absorption Rate or SAR. The SAR is a measure of the rate of absorption of RF energy. It is usually expressed in units of watts per kilogram (W/kg) or milliwatts per gram (mW/g).What biological effects can be caused by RF energy? The biological effects of radiofrequency energy should not be confused with the effects from other types of electromagnetic energy.Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. It can permanently damage biological tissues including DNA, the genetic material. Ionization only occurs with very high levels of electromagnetic energy such as X-rays and gamma rays. Often the term radiation is used when discussing ionizing radiation (such as that associated with nuclear power plants).
REGULATORY INFORMATION 253The energy levels associated with radiofrequency energy, including both radio waves and microwaves, are not great enough to cause the ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared radiation (heat) and other forms of electromagnetic radiation with relatively low frequencies.Large amounts of RF energy can heat tissue. This can damage tissues and increase body temperatures. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat.The amount of RF radiation routinely encountered by the general public is too low to produce significant heating or increased body temperature. Still, some people have questions about the possible health effects of low levels of RF energy. It is generally agreed that further research is needed to determine what effects actually occur and whether they are dangerous to people. In the meantime, standards-setting organizations and government agencies are continuing to monitor the latest scientific findings to determine whether changes in safety limits are needed to protect human health.FDA, EPA and other US government agencies responsible for public health and safety have worked together and in connection with WHO to monitor developments and identify research needs related to RF biological effects.What levels of RF energy are considered safe? Various organizations and countries have developed standards for exposure to radiofrequency energy. These standards recommend safe levels of exposure for both the general public and for workers. In the United States, the FCC has used safety guidelines for RF environmental exposure since 1985.The FCC guidelines for human exposure to RF electromagnetic fields are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurements (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy.Many countries in Europe and elsewhere use exposure guidelines developed by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The ICNIRP safety limits are generally similar to those of the NCRP and IEEE, with a few exceptions. For example, ICNIRP recommends different exposure levels in the lower and upper frequency ranges and for localized exposure from certain products such as hand-held wireless telephones. Currently, the World Health Organization is working to provide a framework for international harmonization of RF safety standards.The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold level of exposure at which harmful biological effects may occur. Exposure guidelines in terms of field strength, power density and localized SAR were then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP guidelines vary depending on the frequency of the RF exposure. This is due to the finding that whole-body human absorption of RF energy varies with the frequency of the RF signal. The most restrictive limits on whole-body exposure are in the frequency range of 30-300 MHz where the human body absorbs RF energy most efficiently. For products that only expose part of the body, such as wireless phones, exposure limits in terms of SAR only are specified.The exposure limits used by the FCC are expressed in terms of SAR, electric and magnetic field strength, and power density for transmitters operating at frequencies from 300 kHz to 100 GHz. The specific values can be found in two FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/bulletins/#56; http://www.fcc.gov/oet/info/documents/bulletins/#65.Why has the FCC adopted guidelines for RF exposure? The FCC authorizes and licenses products, transmitters, and facilities that generate RF and microwave radiation. It has jurisdiction over all transmitting services in the U.S. except those specifically operated by the Federal Government. While the FCC does not have the expertise to determine radiation exposure guidelines on its own, it does have the expertise and authority to recognize and adopt technically sound standards promulgated by other expert agencies and organizations, and has done so. (Our joint efforts with the FDA in developing this website is illustrative of the kind of inter-agency efforts and consultation we engage in regarding this health and safety issue.)
REGULATORY INFORMATION254Under the National Environmental Policy Act of 1969 (NEPA), the FCC has certain responsibilities to consider whether its actions will significantly affect the quality of the human environment. Therefore, FCC approval and licensing of transmitters and facilities must be evaluated for significant impact on the environment. Human exposure to RF radiation emitted by FCC-regulated transmitters is one of several factors that must be considered in such environmental evaluations. In 1996, the FCC revised its guidelines for RF exposure as a result of a multi-year proceeding and as required by the Telecommunications Act of 1996.Radio and television broadcast stations, satellite-earth stations, experimental radio stations and certain wireless communication facilities are required to undergo routine evaluation for RF compliance when they submit an application to the FCC for construction or modification of a transmitting facility or renewal of a license. Failure to comply with the FCC's RF exposure guidelines could lead to the preparation of a formal Environmental Assessment, possible Environmental Impact Statement and eventual rejection of an application. Technical guidelines for evaluating compliance with the FCC. RF safety requirements can be found in the FCC's OET Bulletin 65: http://www.fcc.gov/oet/info/documents/bulletins/#65.Low-powered, intermittent, or inaccessible RF transmitters and facilities are normally excluded from the requirement for routine evaluation for RF exposure. These exclusions are based on standard calculations and measurement data indicating that a transmitting station or equipment operating under the conditions prescribed is unlikely to cause exposures in excess of the guidelines under normal conditions of use. Such exclusions are not exclusions from compliance, but, rather, exclusions from routine evaluation. The FCC's policies on RF exposure and categorical exclusion can be found in Section 1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].How can I obtain the Specific Absorption Rate (SAR) value for my wireless phone? The FCC requires that wireless phones sold in the United States demonstrate compliance with human exposure limits adopted by the FCC in 1996. The relative amount of RF energy absorbed in the head of a wireless telephone-user is given by the Specific Absorption Rate (SAR), as explained above. The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg) in terms of SAR.Information on SAR for a specific phone model can be obtained for many recently manufactured phones using the FCC identification (ID) number for that model. The FCC ID number is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the ID number, go to the following Web address: www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the FCC ID number. Type the FCC ID number exactly as requested (the Grantee Code is the first three characters, the Equipment Product Code is the rest of the FCC ID number). Then click on “Start Search.” The “Grant of Equipment Authorization” for your telephone should appear. Read through the grant for the section on “SAR Compliance,” “Certification of Compliance with FCC Rules for RF Exposure” or similar language. This section should contain the value(s) for typical or maximum SAR for your phone.Phones and other products authorized since June 2, 2000, should have the maximum SAR levels noted directly on the “Grant of Equipment Authorization.” For phones and products authorized between about mid-1998 and June 2000, detailed information on SAR levels is typically found in the exhibits associated with the grant. Once a grant is accessed, the exhibits can be viewed by clicking on “View Exhibit.” Grants authorized prior to 1998 are not part of the electronic database but, rather, have been documented in the form of paper records. The FCC database does not list phones by model number. However, consumers may find SAR information from other sources as well. Some wireless phone manufacturers make SAR information available on their own Web sites. In addition, some non-government websites provide SARs for specific models of wireless phones. However, the FCC has not reviewed these sites and makes no guarantees of their accuracy. Finally, phones certified by the Cellular Telecommunications and Internet Association (CTIA) are required to provide SAR information to consumers in the instructional materials that come with the phones.Do hands-free kits for wireless phones reduce risks from exposure to RF emissions? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason
REGULATORY INFORMATION 255to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.Do wireless phone accessories that claim to shield the head from RF radiation work? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike “hand-free” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.What are wireless telephone base stations? Fixed antennas used for wireless telecommunications are referred to as cellular base stations, cell stations, PCS (“Personal Communications Service”) stations or telephone transmission towers. These base stations consist of antennas and electronic equipment. Because the antennas need to be high in the air, they are often located on towers, poles, water tanks, or rooftops. Typical heights for freestanding base station towers are 50-200 feet.Some base stations use antennas that look like poles, 10 to 15 feet in length, that are referred to as “omni-directional” antennas. These types of antennas are usually found in rural areas. In urban and suburban areas, wireless providers now more commonly use panel or sector antennas for their base stations. These antennas consist of rectangular panels, about 1 by 4 feet in dimension. The antennas are usually arranged in three groups of three antennas each. One antenna in each group is used to transmit signals to wireless phones, and the other two antennas in each group are used to receive signals from wireless phones.At any base station site, the amount of RF energy produced depends on the number of radio channels (transmitters) per antenna and the power of each transmitter. Typically, 21 channels per antenna sector are available. For a typical cell site using sector antennas, each of the three transmitting antennas could be connected to up to 21 transmitters for a total of 63 transmitters. However, it is unlikely that all of the transmitters would be transmitting at the same time. When omni-directional antennas are used, a cellular base station could theoretically use up to 96 transmitters, but this would be very unusual, and, once again, it is unlikely that all transmitters would be in operation simultaneously. Base stations used for PCS communications generally require fewer transmitters than those used for cellular radio transmissions, since PCS carriers usually have a higher density of base station antenna sites.Are wireless telephone base stations safe? The electromagnetic RF signals transmitted from base station antennas stations travel toward the horizon in relatively narrow paths. For example, the radiation pattern for an antenna array mounted on a tower can be likened to a thin pancake centered around the antenna system. The individual pattern for a single array of sector antennas is wedge-shaped, like a piece of pie. As with all forms of electromagnetic energy, the power decreases rapidly as one moves away from the antenna. Therefore, RF exposure on the ground is much less than exposure very close to the antenna and in the path of the transmitted radio signal. In fact, ground-level exposure from such antennas is typically thousands of times less than the exposure levels recommended as safe by expert organizations. So exposure to nearby residents would be well within safety margins.Cellular and PCS base stations in the United States are required to comply with limits for exposure recommended by expert organizations and endorsed by government agencies responsible for health and safety. Measurements made near cellular and PCS base station antennas mounted on towers have confirmed that ground-level exposures are typically thousands of times less than the exposure limits adopted by the FCC. In fact, in order to be exposed to levels at or near the FCC limits for cellular or PCS frequencies an
REGULATORY INFORMATION256individual would essentially have to remain in the main transmitted radio signal (at the height of the antenna) and within a few feet from the antenna. This is, of course, very unlikely to occur.When cellular and PCS antennas are mounted on rooftops, RF levels on that roof or on others near by would probably be greater than those typically encountered on the ground. However, exposure levels approaching or exceeding safety guidelines should be encountered only very close to or directly in front of the antennas. In addition, for sector-type antennas, typically used for such rooftop base stations, RF levels to the side and in back of these antennas are insignificant. General guidelines on antenna installations and circumstances that might give rise to a concern about a facility's conformance with FCC regulations can be found in A Local Government Official's Guide to Transmitting Antenna RF Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be accessed at: http://www.fcc.gov/oet/rfsafety.Who regulates exposure to radiation from microwave ovens, television sets and computer monitors? The Food and Drug Administration is responsible for protecting the public from harmful radiation emissions from these consumer products.Does the FCC routinely monitor radiofrequency radiation from antennas? The FCC does not have the resources or the personnel to routinely monitor the emissions for all the thousands of transmitters that are subject to FCC jurisdiction. However, the FCC does have measurement instrumentation for evaluating RF levels in areas that may be accessible to the public or to workers. If there is evidence for potential non-compliance with FCC exposure guidelines for a FCC-regulated facility, staff from the FCC's Office of Engineering and Technology or the FCC Enforcement Bureau can conduct an investigation, and, if appropriate, perform actual measurements. Circumstances that could give rise to a concern about a facility's conformance with FCC regulations can be found in A Local Government Official's Guide to Transmitting Antenna RF Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be accessed at: http://www.fcc.gov/oet/rfsafety. Potential exposure problems should be brought to the FCC's attention by contacting the FCC RF Safety Program at: 202-418-2464 or by email: rfsafety@fcc.gov.Does the FCC maintain a database that includes information on the location and technical parameters of all the transmitting towers it regulates? Each of the FCC Bureaus maintains its own licensing database system for the service(s) it regulates (e.g., television, cellular service, satellite earth stations.) The FCC issues two types of licenses: site specific and market based. In the case of site specific licensed facilities, technical operating information is collected from the licensee as part of the licensing process. However, in the case of market based licensing (e.g., PCS, cellular), the licensee is granted the authority to operate a radio communications system in a geographic area using as many facilities as are required, and the licensee is not required to provide the FCC with specific location and operating parameters of these facilities.Information on site specific licensed facilities can be found in the “General Menu Reports” (GenMen) at http://gullfoss2.fcc.gov/cgi-bin/ws.exe/genmen/index.hts.The various FCC Bureaus also publish on at least a weekly basis, bulk extracts of their licensing databases. Each licensing database has its own unique file structure. These extracts consist of multiple, very large files. The FCC's Office of Engineering and Technology (OET) maintains an index to these databases at http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various databases include frequency, state/county, latitude/longitude, call-sign and licensee name. For further information on the Commission's existing databases, you can contact Donald Campbell at dcampbel@fcc.gov or 202-418-2405.Can local and state governmental bodies establish limits for RF exposure? Although some local and state governments have enacted rules and regulations about human exposure to RF energy in the past, the Telecommunications Act of 1996 requires the Federal Government to control human exposure to RF emissions. In particular, Section 704 of the Act states that, “No State or local government or instrumentality thereof may regulate the placement, construction, and modification of personal wireless service facilities on the basis of the environmental effects of radio frequency emissions to the extent that such facilities comply with the Commission's regulations concerning such emissions.” Further information on federal authority and FCC policy is available in a fact sheet from the FCC's Wireless Telecommunications Bureau at www.fcc.gov/wtb.
REGULATORY INFORMATION 257Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.What is FDA's role concerning the safety of wireless phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:• Support needed research into possible biological effects of RF of the type emitted by wireless phones;• Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and • Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human healthFDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:• National Institute for Occupational Safety and Health• Environmental Protection Agency• Federal Communications Commission• Occupational Safety and Health Administration• National Telecommunications and Information AdministrationThe National Institutes of Health participates in some interagency working group activities, as well.FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones.FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document.What kinds of phones are the subject of this update? The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user's head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person's RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures well within the FCC's compliance limits.What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal
REGULATORY INFORMATION258experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don't know with certainty what the results of such studies mean for human health.Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years.What research is needed to decide whether RF exposure from wireless phones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years' follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop—if they do—may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used.What is FDA doing to find out more about the possible health effects of wireless phone RF? FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF).FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues.FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? If there is a risk from these products--and at this point we do not know that there is--it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure.If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna.
REGULATORY INFORMATION 259Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use.What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.What about wireless phone interference with medical equipment? Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI.FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a “compatible” phone and a “compatible” hearing aid at the same time. This standard was approved by the IEEE in 2000.FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem.Which other federal agencies have responsibilities related to potential RF health effects? Certain agencies in the Federal Government have been involved in monitoring, researching or regulating issues related to human exposure to RF radiation. These agencies include the Food and Drug Administration (FDA), the Environmental Protection Agency (EPA), the Occupational Safety and Health Administration (OSHA), the National Institute for Occupational Safety and Health (NIOSH), the National Telecommunications and Information Administration (NTIA) and the Department of Defense (DOD).By authority of the Radiation Control for Health and Safety Act of 1968, the Center for Devices and Radiological Health (CDRH) of the FDA develops performance standards for the emission of radiation from electronic products including X-ray equipment, other medical devices, television sets, microwave ovens, laser products and sunlamps. The CDRH established a product performance standard for microwave ovens in 1971 limiting the amount of RF leakage from ovens. However, the CDRH has not adopted performance standards for other RF-emitting products. The FDA is, however, the lead federal health agency in monitoring the latest research developments and advising other agencies with respect to the safety of RF-emitting products used by the public, such as cellular and PCS phones.The FDA's microwave oven standard is an emission standard (as opposed to an exposure standard) that allows specific levels of microwave leakage (measured at five centimeters from the oven surface). The standard also requires ovens to have two independent interlock systems that prevent the oven from generating microwaves the moment that the latch is released or the door of the oven is opened. The FDA has stated that ovens that meet its standards and are used according to the manufacturer's recommendations are safe for consumer and industrial use. More information is available from: www.fda.gov/cdrh.The EPA has, in the past, considered developing federal guidelines for public exposure to RF radiation. However, EPA activities related to RF safety and health are presently limited to advisory functions. For example, the EPA now chairs an Inter-agency Radiofrequency
REGULATORY INFORMATION260Working Group, which coordinates RF health-related activities among the various federal agencies with health or regulatory responsibilities in this area.OSHA is responsible for protecting workers from exposure to hazardous chemical and physical agents. In 1971, OSHA issued a protection guide for exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide was later ruled to be only advisory and not mandatory. Moreover, it was based on an earlier RF exposure standard that has now been revised. At the present time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement purposes under OSHA's “general duty clause” (for more information see: http://www.osha-slc.gov/SLTC/radiofrequencyradiation/index.html.NIOSH is part of the U.S. Department of Health and Human Services. It conducts research and investigations into issues related to occupational exposure to chemical and physical agents. NIOSH has, in the past, undertaken to develop RF exposure guidelines for workers, but final guidelines were never adopted by the agency. NIOSH conducts safety-related RF studies through its Physical Agents Effects Branch in Cincinnati, Ohio.The NTIA is an agency of the U.S. Department of Commerce and is responsible for authorizing Federal Government use of the RF electromagnetic spectrum. Like the FCC, the NTIA also has NEPA responsibilities and has considered adopting guidelines for evaluating RF exposure from U.S. Government transmitters such as radar and military facilities.The Department of Defense (DOD) has conducted research on the biological effects of RF energy for a number of years. This research is now conducted primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force Base, Texas. The DOD Web site for RF biological effects information is listed with other sites in conjunction with a question on other sources of information, below.Who funds and carries out research on the biological effects of RF energy? Research into possible biological effects of RF energy is carried out in laboratories in the United States and around the world. In the U.S., most research has been funded by the Department of Defense, due to the extensive military use of RF equipment such as radar and high-powered radio transmitters. In addition, some federal agencies responsible for health and safety, such as the Environmental Protection Agency (EPA) and the U.S. Food and Drug Administration (FDA), have sponsored and conducted research in this area. At the present time, most of the non-military research on biological effects of RF energy in the U.S. is being funded by industry organizations. More research is being carried out overseas, particularly in Europe.In 1996, the World Health Organization (WHO) established the International EMF Project to review the scientific literature and work towards resolution of health concerns over the use of RF technology. WHO maintains a Web site that provides extensive information on this project and about RF biological effects and research (www.who.ch/peh-emf).FDA, EPA and other US government agencies responsible for public health and safety have worked together and in connection with WHO to monitor developments and identify research needs related to RF biological effects.How does FCC audit cell phone RF? After FCC grants permission for a particular cellular telephone to be marketed, FCC will occasionally conduct “post-grant” testing to determine whether production versions of the phone are being produced to conform with FCC regulatory requirements. The manufacturer of a cell phone that does not meet FCC's regulatory requirements may be required to remove the cell phone from use and to refund the purchase price or provide a replacement phone, and may be subject to civil or criminal penalties. In addition, if the cell phone presents a risk of injury to the user, FDA may also take regulatory action. The most important post-grant test, from a consumer's perspective, is testing of the RF emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of the phone, following a very rigorous testing protocol. As is true for nearly any scientific measurement, there is a possibility that the test measurement may be less than or greater than the actual RF emitted by the phone. This difference between the RF test measurement and actual RF emission is because test measurements are limited by instrument accuracy, because test measurement and actual use environments are different, and other variable factors. This inherent variability is known as “measurement uncertainty.” When FCC conducts post-grant testing of a cell phone, FCC takes into account any measurement uncertainty to when determining whether regulatory action is appropriate. This approach ensures that when FCC takes regulatory action, it will have a sound, defensible scientific basis.
REGULATORY INFORMATION 261FDA scientific staff reviewed the methodology used by FCC to measure cell phone RF, and agreed it is an acceptable approach, given our current understanding of the risks presented by cellular phone RF emissions. RF emissions from cellular phones have not been shown to present a risk of injury to the user when the measured SAR is less than the safety limits set by FCC (an SAR of 1.6 w/kg). Even in a case where the maximum measurement uncertainty permitted by current measurement standards was added to the maximum permissible SAR, the resulting SAR value would be well below any level known to produce an acute effect. Consequently, FCC's approach with measurement uncertainty will not result in consumers being exposed to any known risk from the RF emitted by cellular telephones.FDA will continue to monitor studies and literature reports concerning acute effects of cell phone RF, and concerning chronic effects of long-term exposure to cellular telephone RF (that is, the risks from using a cell phone for many years). If new information leads FDA to believe that a change to FCC's measurement policy may be appropriate, FDA will contact FCC and both agencies will work together to develop a mutually-acceptable approach.Static Electricity, ESD, and Your Palm® DeviceElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm® device, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your Palm device, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur. Precautions against ESD Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your Palm device to your computer, placing a device in a cradle, or connecting it to any other device. You can do this in many ways, including the following: • Ground yourself when you’re holding your device by simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type. (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)• The rapidity with which you touch, connect, or disconnect electronic devices.While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.Precaution against hearing loss Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing.
REGULATORY INFORMATION262A pleine puissance, l'écoute prolongée du baladeur peut endommager l'oreille de l'utilisateur. Consultez notre site web www.palm.com/fr pour plus d'informations.Waste disposal Please recycle appropriately. For appropriate recycling and disposal instructions please visit: www.palm.com/environment.
SPECIFICATIONS 263SpecificationsRadio •GSM 850/900/1800/1900 quad band world phone•GPRS class 10, class B•EDGE up to 59kbps per time-slot•Supports CSD (circuit-switched data)Phone features •Speakerphone•Hands-free headset jack (2.5mm, 3 or 4-barrel connector)•Microphone mute option•TTY/TDD compatible •3-way callingProcessor technology Intel PXA270 Bulverde processor, 312MHzExpansion SD/MultiMediaCard/SDIO card slotBattery •1200mAH, rechargeable lithium ion•Removable for replacementPalm OS® version Palm OS 5.4.9Camera (camera version only)•Still image capture resolution (640 x 480)•2x digital zoom•Video capture resolution (320 x 240) •Automatic light balanceSize 4.44 in. x 2.33 in. x 0.84 in. (112.9mm x 59.3mm x 22.4mm)Weight 5.6 ounces (157 grams)
SPECIFICATIONS264Connectivity •IR•Bluetooth® wireless technology (1.2 compliant)Display •Touch-sensitive LCD screen (includes stylus)•65,536 colors (16-bit color)•User-adjustable brightness•320 x 320 resolutionKeyboard •Built-in QWERTY keyboard plus 5-way navigator•Backlight for low lighting conditionsIncluded software •Phone (including Favorites and Dial Pad)•Pictures & Videos (includes camera and camcorder)•Messaging (text and multimedia)•Blazer® web browser (Internet)•Pocket Tunes™•Xpress Mail (download required)•Good Link (download required)•VersaMail® (email)•Contacts•Calendar•Memos•Tasks•Voice Memo•Documents To Go Professional®•Calculator Basic and Advanced•World Clock•Palm®Desktop software
SPECIFICATIONS 265System requirements •Windows 2000 or XP with USB port•Mac OS 10.2 –10.3 with USB port•Later versions may also be supportedOperating and storage temperature range•32°F to 104°F (0°C to 40°C)•5% to 90% relative humidity (RH)
SPECIFICATIONS266
INDEX 267IndexSYMBOLS! in Tasks list 160NUMERICS24-hour clock 1993G2 files 134, 1383GP files 1345-way navigatoraccessing applications and 36accessing command buttons and 29answering phone calls and 205entering alternate characters and 33highlighting and selecting items and 28location of 7moving around screen and 27navigating pick lists and 30scrolling web pages and 112selecting menu items and 29911 calls 76, 205AAC charger 11, 12accented characters 33, 34accessingAlert dialog box 171alternate character list 34application menus 29applications 36, 37Applications View 35calculator 172Call Log 46camera 129command buttons 29Compose dialog box 98, 99corporate servers 212Dial Pad 51email 81–83, 97, 212Favorites pages 45files 165, 212HotSync manager 183information 206items on expansion cards 191items on pick lists 30music player 141on-device documentation 245Palm online support 245Pocket Tunes 143Quick Tour 245secure websites 111, 112, 238voicemail 48, 49web browser 36, 112web pages 111, 113, 237World Clock 157accessories 7, 255Account Name field 85Account Setup command 85Account Setup dialog box 85, 86accountsSee also email accountscall forwarding and 55conference calls and 54corporate mail servers and 212customer service support for 245setting preferences for 92voicemail and 48Accounts command 92Acrobat files 165activating items on screen 28
INDEX268Active Call View screen 50, 52, 68active calls. See phone callsAdd Bookmark command 113Add Call button 51Add Contact command 53Add New Number dialog box 52Add New Number prompt 52Add Song button 144Add to album command 137addingaccessories 7additional security 209attachments 87–89Bluetooth devices 66–67, 124bookmarks 113business cards 60caller ID photos 58, 59captions to photos 130, 131, 137categories for applications 201cities to World Clock 157contacts 57email addresses 86emoticons 98events 150, 151favorite buttons 61–63hands-free devices 64, 68memos 166partnerships 67, 120passwords 207, 208phone numbers 52photos to albums 137playlists 144, 145private entries 208QuickText phrases 98signatures 95tasks 158videos to albums 137voice memos 167wallpaper 137Address Bar 112addressesadding multiple recipients 63, 97assigning to favorite buttons 63highlighting email 28multimedia messages and 99sending email and 86synchronizing 229text messages and 98, 101viewing website 117, 118web links and 111adjusting screen brightness 50, 198, 211adjusting volumealarm tones 155music 143phone calls 15, 71ringer 72video clips 132voice memos 168Advanced Mode (calculator) 172, 173Advanced Mode command 172agenda lists 149Agenda View 73, 149, 154Alarm check box 151alarm clock 158Alarm Preferences command 158Alarm Sound pick list 156, 161alarm tones 155alarmsSee also alertsadding to calendar 151, 155adding to tasks 159, 161
INDEX 269recording sounds for 156setting for clock 158Album command 137Album list 134, 135, 137albums. See photo albums; video albumsAlert dialog box 49, 101, 171alert icon 76Alert Sound pick list 94alert tones 71, 93, 106alertsSee also alarmsclearing 172displaying 171message text in 105receiving messages and 93, 101responding to 49, 101, 224voicemail and 49aligning the screen 200Alt key 33, 247alternate characters 33, 34alternate characters list 34anniversaries 152Answer button 47answering phone calls 47antenna 251applets 111application categories 37application list view 201Application pick list 197application preferences 202, 203applicationsSee also specific built-in applicationsaccessing 36, 37associating with buttons 63, 202beaming 181categorizing 201caution for 191, 217changing screen fonts for 198closing 35copying 191copying text to 117customizing 201–202deleting 18, 176, 177, 241displaying 201downloading 115, 175getting help with 176installing 174–175, 217moving around in 25opening 7, 35, 36, 52, 190playing music and 144running on expansion cards 240searching in 171sending over Bluetooth devices 179setting default 203switching 51synchronizing 23, 182transferring 17, 19, 179, 181, 191troubleshooting 217viewing information about 177–178viewing menus for 29viewing tips for 245Applications button 7, 35, 37, 41Applications Viewaccessing 35accessing items on expansion cards and 191copying applications from 191defined 247displaying applications in 201opening applications and 35
INDEX270overview 36–37applications, exiting 242appointments 150, 229See also eventsArchive folder 176area codes 74area conversions 173arrow icons 27ASF files 135Ask to add unknown phone numbers option 52, 60Attach image option 99Attach ringtone option 100Attach Signature check box 95Attach voice memo option 100attachmentsadding 87–89displaying 90downloading 90multimedia messages and 99multiple files and 88opening 165pictures as 87, 129, 130removing 87storing large 240supported formats for 165video clips as 87, 132voice memos as 168attendee information 152audio 197See also multimedia messages; music; voice memosaudio adapter 65Audio Caption command 131audio captionsadding 130, 131, 137background music and 135playing 134Audio icon 134Auto answer pick list 69Auto Lock Device box 207Auto naming pick list 133Auto Sync dialog box 92auto sync failures 93Auto-complete check box 118Auto-hide Toolbar option 135Auto-Keyguard pick list 204automated voicemail systems 48Auto-off After pick list 211auto-off interval 247AVI files 135Bback icon (browser) 112Background check box 154background music 135backgrounds 73, 154backing up information 18, 23, 221backlight (keyboard) 32, 198, 211Backlight button 198Backspace key 31Backup folder 177, 218Basic Mode (calculator) 172Basic Mode command 172basics 245batterycharging 11–13displaying remaining power on 78disposing of 223inserting 10maximizing life of 13, 211removing 222replacing 14, 221–222viewing status of 13battery consumption 14battery door release 8battery icon 13, 77
INDEX 271Beam Business Card command 60Beam Category command 181Beam command 181Beam From pick list 181Beam Receive pick list 212Beam Status dialog box 181, 182beamingbattery life and 14defined 247overview 180–182troubleshooting 180, 182turning off 212bell 76, 171, 224Bill Balance button 61birthdays 152blank screens 223blank text messages 98blank time slots 154Blazer application 111See also web browserblinking bell 76, 171, 224Bluetooth adapter 120, 121Bluetooth applicationopening 66sending from 178, 179setting up connections with 123, 124, 185setting up dial-up networking and 121visibility options in 179, 185Bluetooth devicesconnecting to 66, 122–126, 185disabling or enabling 14, 68, 179entering passkeys for 124, 125optimal range for 66receiving information from 179receiving phone calls and 50, 67, 232sending over 178, 179setting up 66–67synchronizing over 185, 186, 225troubleshooting 233, 234, 238visibility options for 124, 125, 179Bluetooth icon 66, 78Bluetooth icons (Phone application) 76Bluetooth network icon 122Bluetooth wireless technology 120, 247BMP files 134bonus software. See built-in applicationsBookmark Page icon 115bookmarks 113–115, 181Bookmarks View 113, 114Bookmarks View icon 114border glow (highlight) 28brightness (screen) 14, 50, 198, 211brightness duration (backlight) 198, 212Brightness slider 211browsing files 190browsing the web. See web browsingbuilt-in applications 174, 176, 245See also applications; specific applicationbuilt-in camera. See camerabuilt-in security software 203business cards 60, 180buttonsSee also favorite buttons5-way navigator 27
INDEX272accessing command 29changing defaults for 202customizing 202disabling 51, 205highlighted on screen 28restoring factory defaults 202speed-dialing with 45, 62–63web browsing and 112Buttons Preferences screen 202Ccache 119, 241Calc button 172calculating disk space 18calculator 33, 172Calculator application 172–173calculator modes 172calendarSee also Calendar applicationaccessing 97customizing 154–155deleting events from 153displaying 149saving 102scheduling events for 150, 151, 152selecting alarm tones for 155selecting specific dates on 150viewing tasks on 154Calendar applicationchanging fonts for 198changing views for 149color-coding events 153creating events with 150, 151, 152displaying events 73opening 36, 73overview 149setting alarms from 151setting default view for 154setting display options in 154–155synchronizing information in 23Calendar button 7, 35, 36, 149Calendar views 149, 154Call Barring command 72Call Barring preferences 72call forwarding 55–56call forwarding icon 76Call Log screen 46, 53Call Preferences command 55Call Preferences dialog box 55, 56Call Totals dialog box 56call waiting 53Call Waiting dialog box 54caller IDs 58, 59calls. See phone callscamcorder 131, 133camcorder buttons 132Camcorder View 132, 137camera 1, 129, 132, 239camera buttons 130Camera icon 129, 131camera lens 8Camera View 132, 137cancelling menu selection 29Caps Lock mode 32captions. See audio captions; voice captionsCard category 190Card Info application 192–193Card Info button 192card readers 142carrying cases 233
INDEX 273cascading style sheets 113, 118categoriesadding ringtones for 59applications and 37, 201beaming and 180color-coding in 153contacts and 57, 60creating 201events and 153, 154memos and 167naming 201receiving from Bluetooth and 180tasks and 159, 160, 161Category command 201category marker 154Category pick list 154, 155, 201CDs 142Center button 7certificates 111changingbookmarks 114button defaults 202contact information 58default applications 203email accounts 92events 153favorite buttons 63information 16owner information 210passwords 208, 209personal IDs 206playlists 144QuickText phrases 98screen fonts 198synchronization defaults 182, 183, 184, 185, 193synchronization software 228web page layouts 112character entry 32, 34See also textcharacter limitsmemos 166text messages 97character searches 171charge indicator 7, 12, 13charger cable 12chargingTreo 11, 12, 14Treo battery 11–13charging status 13chat icon 104, 107Chat page (Preferences) 105chat sessions 103, 104, 105Chat view 103Choose song button 143Choose Songs command 144Cingular Wirelesscustomer support services for 245phone services and 1, 54, 55predefined buttons for 61text messaging and 1troubleshooting connections to 238voicemail and 48circuit-switched data connections 247city information 157, 211City pick list 157Clear Cache button 119Clear Cookies button 119clock 156, 199See also World Clockclosingapplication menus 29applications 35pick lists 30closing applications 242color palette 133
INDEX274color preferences 105, 133, 200Color Theme Preferences screen 200color-coded category marker 154color-coding events 153colored backgrounds 28command buttons 29commands. See menu itemscompleted tasks 159, 160, 161completion dates 161components (Treo) 2Compose dialog box 98, 99Compress Day View check box 154compressed files 174, 175computersconnecting Treo to 16, 21creating partnerships for 120downloading applications to 175installing applications from 175, 219installing synchronization software on 20quarantined files on 18, 19, 217setting up DUN connections for 121synchronizing with 17, 23transferring information to 23transferring multimedia to 138transferring music from 141, 142–143Con button (calculator) 173Conduit Settings command 184conduits 150, 229Conference button 54conference calls 54Confirm message deletion check box 105conflicting applications 18, 191, 217conflicting events 154Connect Bluetooth command 68connectingheadsets 64–65to Bluetooth devices 66, 122–126to personal computers 16, 21to virtual private networks 212to voicemail system 48, 49to websites 111, 112, 119, 120connection icons (browser) 112connectionsdial-up networking and 119, 122messaging preferences for 106receiving over Bluetooth 179restrictions for 51sending over Bluetooth 178, 179setting up Bluetooth 185setting up Treo 16synchronizing over Bluetooth 185, 186synchronizing over infrared 187–188troubleshooting 48, 231, 236, 238unsupported 123
INDEX 275viewing status of 76, 112, 122, 234, 236constants 173consumption factors (battery) 14Contact Edit dialog box 57contact names 44contactsSee also Contacts applicationaccessing 97adding photos to 138adding speed-dial buttons for 62assigning caller IDs to 59copying 61creating 57customizing 60deleting 60displaying 58editing 58entering phone numbers for 52, 73importing 58looking up 62marking as private 57reordering 57saving 102searching for 44, 58, 73viewing details about 45Contacts application 57adding events to 152changing fonts for 198synchronizing information in 23Contacts list 28, 57, 60contracts 1conversion functions (calculator) 172, 173cookies 111, 118, 119Copy button 136, 192Copy command 117, 191Copy Items dialog box 136Copy items to pick list 136Copy to command 136Copy To pick list 191copyingapplications 191contact information 61multimedia files 138, 141music files 141phone numbers 43, 117photos 136text 116user folders 218videos 136copyrighted materials 136corporate email accounts 82, 96, 97, 212corporate servers 23, 212country-specific preferences. See language settingscoupling 232coverage area 14, 76, 231coverage area alerts 71Coverage in/out pick list 71crashes 224Create chats from messages pick list 105Create new messages as pick list 105creatingalbums 137audio captions 130, 131, 137bookmarks 113business cards 60caller ID photos 58, 59categories for applications 201chat sessions 104, 105cities for World Clock 157contacts 57email messages 86, 111events 150, 151memos 166
INDEX276multimedia messages 99partnerships 67, 120passwords 207, 208playlists 144, 145private entries 208QuickText phrases 98signatures 95speed-dial buttons 62–63tasks 158text messages 97–100voice memos 167wallpaper 137CSD (circuit-switched data) 247current date and time 156current events 73Current Privacy pick list 208, 209customer service (Cingular Wireless) 245customer service (Palm) 245customizingapplications 201–202buttons 202calendar 154–155camera 132chat sessions 105contacts 60email 92–95Keyguard 204messaging options 104system date and time 210system sounds 197–198tasks 161Treo 129, 195web browser 117–119Ddaily events 149Daily Repeating Events check box 155daily schedules 149data. See informationdata service icons 235, 236data services 81, 111data transfer 1, 76databases 171Date & Time Preferences screen 151, 210date formats 199date preferences 210Date stamp pick list 133datesadding to photos 133changing event 153completed tasks and 160, 161displaying 149, 156selecting 150setting 159, 210sorting on 103synchronizing 210viewing due 160, 161datestamps 133Day View 149, 154daylight savings 157, 158Daylight Savings Time check box 158decimal display formats (calculator) 173decimal values 173, 199decompression utilities 175Default Alarm pick list 156Default Apps Preferences screen 203default settings 202Default View pick list 73, 154degrees 173delays 207, 235Delete command 91, 138, 176delete confirmation messages 105Delete Contact command 60Delete events older than pick list 153Delete From pick list 176
INDEX 277Delete Memo command 167Delete Old command 91Delete Task command 161deletingalbums 137, 138alerts 172applications 18, 176, 177, 241attachments 87bookmarks 114contacts 60cookies 119device names 19email 91, 240events 153favorite buttons 64files 240memos 167messages 103, 105music from playlists 145passwords 208photos 130, 137, 138playlists 145tasks 161video clips 132, 137, 138desktop software. See Palm Desktop softwareDetails button 29Details command 137Device Name field 66, 180device namesBluetooth devices and 66, 180, 185defined 247entering 19, 224devicesSee also Bluetooth devices; hands-free devices; Treoentering passkeys and 67radio frequency emissions and 251, 254synchronization and 228upgrades and 17, 62, 227Dial another call prompt 53Dial button 46Dial Extra Digits Automatically option 63Dial Number dialog box 46Dial Pad 33, 43Dial Pad button 51Dial Preferences screen 73dial text 122dialog boxesaccessing command buttons on 29defined 247getting help with 245highlighted buttons in 28dial-up networking 77, 119–122, 238digital cameras 133See also cameradimmed images 223dimming keyboard backlight 198, 212dimming the touchscreen 36Disable cookies check box 118Disable JavaScript check box 118disablingAdd New Number prompt 52Bluetooth devices 14, 68cookies 118Keyguard 41, 204onscreen buttons 51, 205Phone Lock settings 206system sounds 197the touchscreen 204touch-sensitive features 205web page images 113, 118, 119disconnecting sync cable 24discovery 123, 124, 180
INDEX278Discovery icon 124Discovery Results list 124, 178, 179discussion groups 245disk space (Treo) 17, 18, 240Display my name in chat window as entry field 105Display Options command 154Display Options dialog box 154displayingalerts 171alternate characters 34application information 177–178application menus 29applications 201attachments 90, 97available disk space 18bookmarks 113connection status 76, 112, 122, 234, 236contact information 45, 58current date and time 156due dates 160, 161email messages 89error messages 242event categories 154events 73, 149, 154, 155favorite buttons 45items in pick lists 30multimedia messages 102overdue tasks 149personal calendar 149photos 129, 133, 138private entries 209Quick Tour documentation 245signal strength 76slide shows 135tasks 154, 160, 161unread messages 77, 149, 154video clips 133, 134, 138video recording time 131voicemail messages 76web addresses 118web pages 111, 112DOC files 165documentation 2, 3, 27, 245Documents application 97, 165–166Documents button 166Documents To Go application 165Documents To Go icon 166Down button (navigator) 28, 29, 30downloadingapplications 115, 175attachments 90email messages 92, 97files 115, 133, 174multimedia messages 106Palm-specific information and updates 245ringtones 69text messages 100Downloads bookmark 115drafts 87, 98Drafts button 87drained battery icon 13draining the battery 11, 13Draw on command 131drivers 187Due Date pick list 159due dates 159, 161DUN (dial-up networking) connections 77, 119–122, 238Eearpiece 7eBooks 19echoes 232
INDEX 279EDGE connections 76, 248troubleshooting 236, 237Edit Bookmark List dialog box 115Edit Bookmarks command 114, 115Edit Category screen 59Edit Favorite command 63Edit Location dialog box 211Edit Playlist dialog box 144edit screens 29editing. See changingEffects pick list 133electrostatic discharge 261emailaccessing 81–83, 97, 212adding multiple recipients to 63, 97adding signatures 95attaching photos to 87, 129, 130, 135attaching ringtones 88attaching videos to 87, 132, 135attaching voice memos to 168checking 77creating 86, 111customizing 92–95defining favorite buttons for 63deleting 91, 240dialing from 46downloading 92, 97forwarding 89opening attachments for 165removing attachments for 87replying to 89requirements for 1resending 87restrictions for 51retrieving 77, 89scrolling 89selecting default application for 203sending 87, 101, 111setting alerts for 93sort options for 91storing attachments 240troubleshooting 234viewing attachments 90, 97viewing status of 91viewing unread messages for 77, 149, 154email accountschanging 92setting email preferences and 92setting up 83, 84, 85, 96email applications 57, 81, 237Email icon 84email options 86, 91email providers 81, 84emergency calls 76, 205emoticons 98empty battery icon 13empty time slots 154emptying Trash folder 92Enable background play check box 144Enable Fixed Number Dialing check box 206encryption 111Eng(x) display format 173engineering notation 173enteringalternate characters 33, 34decimal values 173, 199device names 19, 224email addresses 86events 150, 151, 152information 16
INDEX280lock codes 205numbers 32, 172owner preferences 209passkeys 66, 67, 120, 124passwords 49, 207, 208phone numbers 43–46, 56, 60, 73tasks 158text 32, 166URLs 112, 118web addresses 112entry fields 178envelope icon 91erasing information 224error messages 242errors 227, 232, 242Escalate ring tone volume check box 70ESD (electrostatic discharge) 261event conflicts 154Event Details dialog box 151, 152, 153eventschanging 153color-coding 153creating 150, 151deleting 153displaying 73, 149, 154, 155incorrect time zones and 229scheduling repeating 152setting alarms for 151, 155setting preferences for 151synchronizing 149troubleshooting 229–231viewing categories of 154viewing duration of 154Excel spreadsheets 79, 88, 165Exchange ActiveSync 95Exchange Address Book 229Exchange Servers 95, 149exiting applications 242expansion card slot 188, 189expansion cardsaccessing items on 191caution for 18, 191, 192copying to 136, 141, 191, 192deleting applications on 176displaying photo or video albums on 134downloading to 115formatting 192inserting 189installing applications on 175managing files on 190moving files to 19opening items on 166, 190, 240removing 190renaming 192sending attachments to 90storing information on 18, 169, 188transferring applications from 191viewing information about 192extensions (phone) 51, 63extra digits button (Active Call View) 51Extra Digits option (New Favorites) 63Extract Call button 55Ffactory-installed applications 176fade setting 154
INDEX 281Fast mode (browser) 118Fast mode icon 113favorite buttonsadding 61–63defined 248deleting 64dialing with 45displaying 45editing 63organizing 64transferring to Treo 62Favorites tab 45FDN list 206features (Treo) 1, 7–8feedback 232fields 30file types 99, 115, 134filesaccessing 165, 212attaching to email 88, 89browsing 190checking size of 178deleting 240downloading 115, 133, 174incompatible applications and 18, 19moving to expansion cards 19, 240, 241opening 165, 166saving 166streaming 116transferring to Treo 17, 165Files application 190financial calculator 172financial functions 173Find dialog box 171Find More button 171Find Text on Page command 117findingchat sessions 104contacts 44, 58, 73specific characters 171text 117, 171firewalls 2125-way navigatoraccessing applications and 36accessing command buttons and 29answering phone calls and 205entering alternate characters and 33highlighting and selecting items and 28location of 7moving around screen and 27navigating pick lists and 30scrolling web pages and 112selecting menu items and 29Fixed display format 173fixed number dialing 206flight mode 42Float display format 173folder pick list 91foldersaccessing 229locating 18, 224removing messages from 103sorting messages in 102switching between email 91Font command 112, 198font size 112, 199Font size pick list 199fonts 198forgetting passwords 207, 209Format Card command 193
INDEX282Formats Preferences screen 199Formats tab 199formatting expansion cards 192forums 245Forward all calls pick list 55, 56forward icon (browser) 112forwardingemail 89phone calls 55–56free disk space, determining 18freeing disk space 18, 240freeing memory 119, 176, 240freezes 217, 220From pick list 191full charge (battery) 11GGame Volume pick list 198General Packet Radio Service (GPRS) technology 248Get Good icon 97GetGood application. See GoodLink applicationgetting started 3, 5, 15, 245GIF files 134Glossary 247glow (highlight) 28GoodLink application 81, 83, 97GPRS connections 76, 236, 237, 248GPRS technology 248GPS receivers 125gradients 173graphics. See imagesgrouping photos or videos 134groupware 95Hhands-free devicesadding 64, 68checking status of 77connecting to 66, 122disabling or enabling 50entering passkeys for 67finding compatible 65passkeys and 67receiving phone calls and 67, 68restrictions for 65switching between 68troubleshooting 233–234hands-free kits 254Hands-free Preferences screen 68Hands-free Setup button 67hanging up phone 51, 53, 54hard resets 207, 220hardware 2headphones 65, 139headset button 47, 50, 65headset jack 8headsetsSee also hands-free devicesconnecting to Treo 64–65entering passkeys for 125receiving phone calls and 47, 50, 51restrictions for 65help 215, 242, 245hexadecimal characters 173Hide Records option 208hidingblank time slots 154Pictures & Videos toolbar 135private entries 208web browser toolbar 116High Priority command 100highlighted buttons 28
INDEX 283highlightingapplications 36, 37favorite buttons 45items in pick lists 30items on screen 28menu items 29phone numbers 46text 28, 29, 117web links 28, 112hints 207History command 117History list 117Hold button 50holidays 152home city 157home page 118home page icon 112, 118HotSync Log 227HotSync manager 183, 186, 187, 248HotSync manager icon 183, 225HotSync Setup button 186HotSync technology 248hypertext links. See web linksIicons 75, 143, 201Ignore button 48Ignore with Text button 48image files 99, 115, 134imagesSee also photos; picturesdimmed 223disabling web page 113, 118, 119downloading 115saving 116selecting as wallpaper 72sending 99storing 240transferring to expansion cards 19, 240troubleshooting 238Import from SIM command 58importingcontact information 58phone numbers 159inactivity 207, 212, 223Inbox 28, 89, 107Inbox icons 91Incoming dialog box 94incoming messages 107incoming phone calls 47, 53, 69, 205incompatible applications 18, 191, 217Incompatible Apps directory 18indicator light 7, 12, 13Info command 18, 177Info screens 177informationaccessing 206backing up 18, 23, 221beaming 180changing 16entering 16, 32–33erasing all 224hard resets and 207, 220losing 192, 207, 221marking as private 208–209masking 204, 208protecting 203, 206receiving 179, 182sending over Bluetooth devices 178storing 18, 169, 188, 240synchronizing 17, 20, 23, 182transferring 17, 23, 180updating 17, 23, 169
INDEX284infrared portbeaming from 181, 182defined 248location of 9synchronizing with 187, 225insertingbattery 10SIM card 9installer 174installingapplications 174–175, 217bonus software 24, 174Palm Desktop software 17, 175, 219synchronization software 20–21third-party applications 240VPN client software 212interference 232, 234international characters. See alternate charactersinternational clock. See World Clockinternational settings. See language settingsInternet 109, 134, 174, 236See also web browsing; websitesinterruptions 242Into album pick list 137invalid characters 98IR communications 180IR portbeaming from 181, 182defined 248location of 9synchronizing with 187, 225items in pick lists 30items on screenactivating 28highlighting 28selecting 28iTunes 139, 140, 142JJava applets 111JavaScript elements 118JPEG formats 138JPG files 134Kkey terms. See Glossarykeyboardaccessing alternate characters on 32dialing with 43entering information from 32–33illustrated 31incremental searches from 44, 73locking 41, 204restoring factory defaults 202keyboard backlight 32, 198, 211Keyguard 204–205Keyguard Preferences screen 204, 205Known Caller pick list 70LLabel color pick list 105land lines 48language selection screen 11, 21language settings 11, 199, 219laptops 186, 187large attachments 240
INDEX 285Left button (navigator) 28, 29, 30length functions 173liability iilightning bolts 13, 77Li-Ion battery 248See also batterylinks 101See also web linksList By option 60list screens 28, 29See also pick listslist view (applications) 201listening tomusic 65, 139, 143voice captions 134voice memos 168voicemail 49Lithium Ion battery 248See also batteryLocal button 187locatingchat sessions 104contacts 44, 58, 73specific characters 171text 117, 171location information 210Lock & Turn Off option 208lock codes 205Lock Device dialog box 207Lock icon 112, 136, 176, 181Lock SIM check box 206lockingkeyboard 41, 204phone 205–206screen 205Treo 206, 207logging in to corporate servers 212logic functions 173looking up contacts 62Lookup button 62loops 220losinginformation 192, 207, 221passwords 207, 209Lost Password option 209low coverage areas 231lowercase letters 32MM4V files 134Mac systemsinstalling applications from 175installing synchronization software on 20installing to expansion cards and 175removing applications and 177requirements for 17sending email and 83, 92synchronizing with 23, 184, 188, 226, 227transferring music from 140, 141, 142uninstalling desktop software and 226upgrading and 19user folders on 218magnet 8mail. See emailMail Service pick list 85Manage Playlists command 144map (World Clock) 157marking information as private 57, 208–209Mask Records option 208masks 204, 208mathematical functions 173maximizing battery life 13, 211Media application 139media features 14
INDEX286Media Player 139, 141, 142memory 119, 153, 240freeing 176, 240memory slots (calculator) 173memosSee also Memos application; notescreating 166deleting 167recording 167sending voice 100truncated text in 231Memos applicationchanging fonts for 198entering text in 166opening 36, 166overview 163removing memos from 167synchronizing information in 23Memos button 166menu items 29Menu key 7, 30, 31menu shortcuts 30menus 29Message command 47message icons 107message lists 103Message Tone pick list 107Message validity period pick list 105messagesSee also email; multimedia messages; text messagesadding graphical elements to 99adding multiple recipients for 63arranging in folders 102chat sessions and 104checking status of 77checking voicemail 76creating 98, 99, 100defining favorite buttons for 63deleting 103, 105displaying status of 107displaying unread 77, 149, 154including in alerts 105invalid characters in 98memory consumption and 241paging from 98previewing 100retrieving voicemail 49, 76saving 98selecting phone numbers in 46setting colors for 105setting preferences for 104–107specifying priority settings for 100storing 107troubleshooting 235Messages page (Preferences) 104messaging 79, 234–236See also text messagesMessaging applicationSee also multimedia messages; text messageschanging fonts for 198creating chat sessions from 104creating multimedia messages with 99creating text messages with 98customizing 104deleting messages in 103opening 36
INDEX 287overview 97sorting messages in 103status indicators for 107viewing contacts from 57viewing multimedia messages in 102messaging applications 203Messaging button 7, 35, 36Messaging Inbox 28messaging preferences 104–107messaging services 1, 97metric values 173microphone 8, 51, 133Microphone pick list 133Microsoft Excel 79, 88, 165Microsoft Exchange ActiveSync 95Microsoft Exchange Servers 95, 149Microsoft Office Manager See Documents applicationMicrosoft Outlook. See OutlookMicrosoft Windows. See Windows systemsMicrosoft Word documents 79, 88, 165minutes usage information (phone) 56mirror 8mismatched language setups 219MMS messaging services 97, 235, 248mobile networks 231modems 120Modify FDN command 206monitoring phone status 75Month View 149, 155Move to command 137moving around on screen 25, 27moving through web pages 112, 118MP3 files 141MP3 formats 139MP4 files 134MPEG-4 formats 138MPG files 134multi-connector pin 8multimedia files 99, 134, 241multimedia message icons 107multimedia messagesSee also Messaging applicationaddressing 99attaching photos to 129, 130, 135attaching videos to 132, 135attaching voice memos to 168checking status of 77creating 99deleting 103dialing from 46displaying details of 102downloading 106memory consumption and 241playing 102previewing 100requirements for 3restrictions for 51retrieving 77, 100selecting alert tones for 106selecting text in 102sending 97, 100setting delivery confirmation for 105troubleshooting 235viewing 102
INDEX288multimedia messaging services 1, 97, 235Multimedia Messaging System (MMS) 248MultiMediaCard cards 189musicadjusting volume 143answering phone calls and 47changing playlists for 144converting to MP3 formats 139, 140, 142creating playlists for 144, 145downloading 115hands-free devices and 65listening to 65, 139, 143memory consumption and 240pausing 143playing 116, 143, 144selecting 143stopping 144uploading 141music files 115, 139, 141, 240music player. See Pocket Tunesmusic subscription services 139Music_Audio folder 142mute button 51My Minutes button 61My Treo icon 245Nnamesemail providers and 81sorting on 103synchronizing and 224, 247namingcategories 201device 19, 224email accounts 85expansion cards 192photo albums 129photo groups 133playlists 144video albums 131voice memos 167, 168navigator buttons 7, 27See also 5-way navigatorNetwork Configuration options 106network connection icon 122Network Preferences page 106networks 74, 231, 236New Bookmark dialog box 113New button 29New Contact command 57New Favorite command 62New Favorites dialog box 62, 63New Message dialog box 87Next Song button 143No Service message 15, 76No Service—SOS Only message 76Normal mode (browser) 113, 118Note button 58notesaccessing 97adding 58, 153, 159storing 166notifications 49, 76, 93See also alertsnumber formats 199numberscalculator display options for 173entering 32, 172
INDEX 289Ooffline synchronization 228offline viewing (web) 113OK button 29online forums 245online support (Palm) 245openingAlert dialog box 171application menus 29applications 7, 35, 36, 52, 190Applications View 35Bookmarks View 113Call Log 46Dial Pad 43, 51email applications 237email attachments 165files 165, 166History list 117HotSync manager 183on-device documentation 245Pocket Tunes 143Quick Tour 245web browser 36, 112web pages 101, 118, 237World Clock 157operating system (Treo) 17, 249operating systems (PCs) 17, 219Optimized Mode (browser) 111, 112Option key 31, 32, 36, 248Option key indicator 32Option Lock indicator 33Option Lock mode 33, 98options in pick lists 30Organize Favorites command 62, 64organizer features 14, 42Outbox 107Outbox button 87outgoing messages 107Outlookaccessing 97caller IDs and 59duplicate entries in 229entering appointments and 150incorrect time zones and 229synchronizing with 16, 21, 23, 228, 229time zones and 150Outlook folders 229overdue tasks 149, 154, 160owner information 209Owner Preferences screen 209, 210Ppage icon 107Page View 114, 117, 118paging 98paired relationships. See partnershipspairing. See partnershipsPalm (online support) 245Palm Desktop softwarecaller IDs and 59defined 248device names in 247incorrect time zones and 230installing 17, 175, 219multiple appointments and 150password-protecting 209reinstalling 228synchronizing with 16, 18, 23, 225time zones and 150troubleshooting 219, 225uninstalling 226viewing and editing media from 138
INDEX290PALM folder 129, 131Palm OS software 17, 174, 249Palm OS-compatible applications 174Palm Quick Install. See Quick InstallPalm Software Installation CD 2, 20, 219paper clip icon 87, 90partial battery icon 13partnerships 67, 120, 249passkeys 66, 67, 120, 124Password box 207, 209password hints 207passwordscall barring and 72changing 208, 209deleting 208dialing 51, 63email and 85, 86forgetting 207, 209owner preferences and 210private entries and 204, 208requiring 206unlocking Treo and 207voicemail and 49Paste command 43, 117pastingphone numbers 43text 117Pause button 143pausingmusic 143streamed content 116video playback 132, 135video recording 132voice memos 167, 168PCs. See personal computersPDB files 174PDF files 88, 165pending alerts 101, 224pending messages 104, 107personal computersconnecting Treo to 16, 21creating partnerships for 120downloading applications to 175installing applications from 175, 219installing synchronization software on 20quarantined files on 18, 19, 217setting up DUN connections for 121synchronizing with 17, 23transferring information to 23transferring multimedia to 138transferring music from 141, 142–143personal identification numbers (PINs) 249personal information 147, 203, 206, 209See also informationpersonal information managers 219, 249personal schedules 149personalizing Treo 129, 195See also preferencesphoneSee also phone callsanswering 47conference calls and 54dialing 43–46, 62, 117documentation conventions for 41getting started with 15hands-free devices and 64, 67, 68
INDEX 291hanging up 51, 53, 54locking 205–206overview 50–51restrictions for 51selecting alert tones for 71selecting ringtones for 69–71service carrier for 1setting preferences for 55, 56, 73silencing ringer for 48, 197troubleshooting 231–233turning on and off 41viewing Call Log for 46viewing minutes usage for 56viewing status of 75Phone applicationaccessing Dial Pad in 51adding caller IDs 58, 59contact information and 44, 57, 58creating speed-dial buttons from 62customizing 72–73defined 249displaying events in 155opening 36, 42overview 39selecting wallpaper for 72, 137selecting wireless networks from 74setting alert tones from 71setting dialing preferences in 73status icons for 75–77using TTY 75Phone button 7, 35, 36Phone Call screen 47phone callsSee also phone; phone numbersadding a second 53adjusting volume for 15, 71answering multiple 54automatically answering 69barring 72disabling screen for 205forwarding 55–56keyboard backlight and 32listening to music and 47making 43–46, 51, 53placing on hold 50, 53receiving 47, 53restricting 206running applications and 51sending to voicemail 48switching between active 54text messages and 101viewing details about 50Phone Display Options command 72phone icons 76phone indicator. See indicator lightPhone Info command 16Phone Info screen 16Phone Lock 205Phone Lock command 206Phone Lock settings 206phone numbersadding 52assigning prefixes to 74assigning to Quick Keys 62clearing 43copying 43, 117creating speed-dial buttons for 62–63dialing extra digits with 51, 63entering 43–46, 56, 60, 73
INDEX292getting device 16highlighting 28importing 159pasting into Dial Pad 43redialing most recent 46saving 53selecting 46Phone Off message 42, 76photo albums 129, 134, 137Photo Settings screen 132photosSee also picturesadding as wallpaper 137adding caller ID 58, 59adding captions to 130, 131adding to albums 137adding to contacts 138attaching to multimedia messages 99backing up 138copying 136deleting 130, 138displaying information about 137downloading 115grouping 134personalizing 131removing from albums 137, 138repositioning 134rotating 138saving 102, 130, 133selecting as backgrounds 154sending 87, 129, 130, 135setting default size 133setting preferences for 132storing 127, 129viewing 129, 133, 138pick lists 28, 30Pics&Videos icon 134picture formats 134Picture list 136picturesSee also images; photosadding to contacts 59previewing 133saving 102, 130, 133setting preferences for 133taking 129, 129–130, 239Pictures & Videos applicationcopying pictures and videos in 136creating wallpaper with 137hiding toolbar in 135opening 134organizing media with 137removing photos or videos from 138rotating photos in 138sending pictures or videos from 135synchronizing information in 23viewing pictures in 134viewing slide shows in 135viewing videos in 135PIMs 219, 249PIN unlock key 249PINs 205, 249plain text formats 89Play button 143Play icon (browser) 116playbackpausing 116, 132, 135, 143resuming 116, 143stopping 102, 144, 168playingmultimedia messages 102
INDEX 293music 116, 143, 144streamed content 116video clips 132, 135voice captions 134voice memos 168playlists 144–145Playlists command 144plug-ins 237Pocket Tunes applicationchanging playlists in 144compatible formats for 139creating playlists in 144opening 141overview 139playing music from 143, 144upgrading 139Pocket Tunes icons 143POP protocols 94Power Preferences screen 14, 211Power/End button 7, 41, 42PowerPoint files 88, 165PPT files 165PRC files 174precautions 251, 261predefined passkeys 67, 124, 125preferencesalarm tones 155alert tones 71applications 202, 203buttons 202calculator 173camcorder 133camera 133contact information 60country-specific 199dialing 73email 92, 94–95events 151hands-free devices 68Keyguard 204messaging 104–107owner information 210phone 55, 56, 73power settings 211ringtones 69, 70system colors 200system date and time 151, 210system sounds 197tasks 161web browser 114web pages 117–119prefixes (phone numbers) 74Prefs button 210preinstalled applications 174, 176, 245See also applications; specific applicationpreset delays 207preset passkeys 67, 124, 125pressing keyboard keys 32pressing onscreen buttons 205previewing messages 100Previous Song button 143primary applications 36, 202primary button assignments 202prioritizing tasks 159, 161priority levels 159, 161priority settings 100privacy flag 159Privacy Mode check box 105Private check box 208private entries 204, 208–209caution for 209programs. See applications; softwareprogress indicator bar (video recording) 132Prompt sound pick list 133
INDEX294protecting personal information 203, 206protecting the screen 7protecting Treo 203–210Protocol pick list 86proxy servers 119pTunes icon 141PUK (PIN unlock key) 249punctuation marks 32, 34Purge command 103, 153, 161Purge pick list 103purging old information 19push synchronization 97Qquarantined files 18, 19, 217quick buttons 35, 36, 202Quick Install 175, 249Quick Keys 62, 63, 249Quick Tour 245Quick Tour icon 245QuickText button 98QuickText phrases 98Rradians 173radio frequency emissions 251random number generator 173range (Bluetooth devices) 66Rcl button (calculator) 173readjusting the screen 200receipts (messaging) 105recently viewed web page icon 112rechargeable battery 2See also batteryRecord command 181Record Completion Date check box 161Record new option 100recorder 167recordingringtones 70sounds 156videos 100, 129, 131–132voice memos 167Records button 178recovering information 224recovering lost passwords 209recurring events. See repeating eventsred paper clip icon 87Redial list 46redirector (websites) 237reducing storage space 18Refresh command 237refresh icon (browser) 113refreshing web pages 113, 237Regulatory Information 251reinstalling Palm Desktop software 228reinstalling third-party applications 217, 218, 221Remember Last Category option 60Reminder Sound pick list 156reminders. See alarms; alertsRemove from album command 137removingalbums 137, 138alerts 172applications 18, 176, 177, 241attachments 87bookmarks 114contacts 60cookies 119device names 19email 91, 240events 153expansion cards 190
INDEX 295favorite buttons 64files 240memos 167messages 103, 105music from playlists 145passwords 208photos 130, 137, 138playlists 145tasks 161video clips 132, 137, 138Rename Card command 192Rename Memo command 168repeat intervals (events) 152Repeat pick list 152, 156, 159repeating alarms 156repeating event icon 152repeating events 152, 155repeating tasks 159replacing Treo battery 14, 221–222Request Receipts pick list 105rescheduling events 153Reset Counters button 56resets 217, 219–221, 232, 242caution for 207, 220resizing text 112Resolution pick list 133resolution settings (camcorder) 131resolution settings (camera) 130restarting Treo. See resetsrestoring factory defaults 202resuming playback 116, 143Return key 31Review photos/videos pick list 133RF emissions 251Right button (navigator) 28, 29, 30ringeradjusting volume 72silencing 48turning off 197Ringer switch 9, 42, 197ringtone file types 99, 115Ringtone pick list 59ringtone preferences 69, 70ringtonesassigning to caller IDs 59downloading 69, 115recording 70sending with messages 88, 99, 100setting for phone 69–71roaming 70, 106Roaming pick list 70Rotate command 138rotating photos 138SSafety Statement (FCC) 251Save As command 166Save as Contact command 138Save as Wallpaper command 137Save List button 144Save Page command 113Save Picture command 102Save Sound command 102saved web page indicator 113savingcalendars 102contact information 102files 166images 116messages 98phone numbers 53pictures 102, 130, 133playlists 144video clips 132, 133
INDEX296voice memos 167web pages 113schedules 149scheduling events 150, 151, 152Sci(x) display format 173scientific calculator 172scientific notation 173screenaccessing command buttons on 29activating items on 28activating wrong features 223adjusting brightness 50, 198, 211aligning 200battery life and 14dimming 36disabling 204, 205highlighting items on 28locking 205moving around on 25, 27protecting 7selecting items on 28, 30troubleshooting 223–224, 233turning on or off 41, 212, 233, 247waking up 41screen fonts 198screen protectors 223scroll arrows 28, 89scrolling 112scrolling preferences 118SD cards 189SDIO cards 189search results 171searching forcontacts 45, 58, 73specific characters 171text 117, 171wireless services 74secondary applications 36, 202secure websites 111, 112, 238security 67, 203, 208, 209Security button 207, 208security certificates 111Security command 209Security screen 207security software 203Select Business Card command 60Select Font dialog box 199Select Media screen 88Select Network command 74selectingalarm tones 155applications 36, 37chat sessions 103, 104dates 150favorite buttons 45home city 157items in pick lists 30items on screen 28menu items 29music 143phone numbers 46photo albums 134, 135playlists 144text 29, 102, 118video albums 135wallpaper 72, 137web links 112wireless networks 74self-portrait mirror 8Send button 7, 46, 87Send command 178, 179Send From pick list 179Send To Handheld droplet 142sendingapplications over Bluetooth 179calls to voicemail 48
INDEX 297email 87, 101, 111information over Bluetooth 178photos 87, 129, 130, 135text messages 47, 48, 97to chat rooms 104video clips 129, 132, 135voice memos 168Sent folder 107servers 23, 212service contracts 1settingalarm clocks 158passwords 49, 207, 208settings (incompatible) 217Setup Devices button 185Setup Devices dialog box 67, 120, 123, 186Shift/Find indicator 32Shift/Find key 32, 171Short Messaging Service (SMS) 250shortcuts 30, 37Show Address Bar check box 118Show Calendar event check box 73, 155Show Categories check box 161Show Category Column check box 154Show Category List check box 154, 155Show Completed Items check box 161Show Due Dates check box 159, 161Show Due Tasks check box 154Show Messages check box 154Show Priorities check box 161Show Records option 208, 209Show SIM Phonebook check box 60, 61Show Time Bars check box 154Show timestamps in chats check box 105Shutter sound pick list 133Side button 7, 143, 167, 202signal strength 76, 231Signal Strength icon 42signatures 95silencing system sounds 48, 197silencing the ringer 48silent alarm 70, 71, 156, 197silent alerts 106SIM card 9, 205, 250SIM Phonebook 58, 60, 61SIT files 174, 175Size button 18, 178slide shows 135slides 99, 250Slideshow Setting command 135smart device. See Treosmartcard 250smartphone. See TreoSMS messaging services 250soft resets 182, 219softwareSee also applications; synchronization softwareaccessing from web browser 115conflicts with 227included with Treo 2installing 24, 174reinstalling 228troubleshooting 219uninstalling 226
INDEX298updating 217Software Installation CD 2, 20, 219songlists. See playlistssongs. See musicSort by check box 161Sort by Date command 103Sort by Name command 103Sort command 102sortingmessages 91, 102tasks 161Sound & Alerts Preferences screen 155, 197sound clips 99, 100Sound Off position (ringer) 48, 197Sound On position (ringer) 197sound preferences 155sounds 99, 156, 197Sounds button 197Space key 31speaker 8speakerphone 14, 50, 232Speakerphone button 50special characters 32, 34, 98specifications 263speed-dial buttons 45, 62–63speed-dial indicator 45spreadsheets 79, 88, 165Start With pick list 114static 232, 234statistical functions 173statistical information 177status icons (email) 91status icons (phone) 75–77stereo adapters 65, 139stereo headsets 65, 139Sto button (calculator) 173stoppingmultimedia playback 102music playback 144video recording 132voice memo playback 168storage solutions 169storage space. See disk spacestoringimages 240information 18, 169, 188, 240messages 107music files 142notes 166photos 127, 129Treo 7, 8videos 127, 131streaming content 116, 250style sheets 113, 118stylus 8, 27, 30submitting web forms 112support (Cingular Wireless) 245support (Palm) 245Swap button 53symbols 32, 34, 57, 98sync. See synchronization; synchronizingSync automatically check box 93sync button 22, 24, 141sync cable 21, 24synchronizationActiveSync and 96Bluetooth devices and 185, 186caution for 18changing defaults for 182, 184, 185, 193device names and 19overview 169preparing for 17recommendations for 23removing applications and 176
INDEX 299selecting applications for 182–185setting default application for 202setting up connections for 16third-party applications and 219, 221, 224transferring music files and 141troubleshooting 224–231wireless connections and 122synchronization software 20–21, 228Synchronize the files setting 228synchronizingapplications 23, 182Calendar events 149dates and time 210information 17, 20, 23, 182offline 228over infrared connections 187–188photos and videos 138time zones 210with Outlook 16, 21, 23, 228, 229system colors 200system dates and time 157, 210system errors 227, 232, 242system requirementspersonal computers 17system resets 217, 220, 232, 242system sounds 48, 197–198System Volume pick list 198Ttabs 43, 52, 73Take new picture option 99Take new video option 100taking pictures 129, 129–130, 239Tap and Drag check box 118tapping 27, 28, 30, 200Task Details dialog box 158, 159tasksSee also events; Tasks applicationaccessing 97adding 158assigning to attachments 90checking off 159deleting 161displaying 149, 154, 160, 161marking as private 159prioritizing 159, 161setting alarms for 159, 161setting preferences for 161viewing due dates for 160, 161Tasks applicationchanging fonts for 198opening 158synchronizing information in 23Tasks button 158Tasks list 149, 159, 160, 161Tasks Preferences screen 161technical support (Cingular Wireless) 245technical support (Palm) 245telephone calls. See phone; phone calls
INDEX300temperature conversions 173textcopying 116entering 32, 166finding 117, 171highlighting 28, 29, 117resizing 112selecting 29, 102, 118truncated 231viewing against photos 154text fields 30text message icon 107text messagesSee also messagesaddressing 98checking status of 76, 77containing links 101creating 97–100deleting 103dialing from 46receiving 106requirements for 3retrieving 77, 100selecting alert tones for 106sending 47, 48, 97, 103setting priority of 100special characters and 98troubleshooting 235text messaging services 1, 235third-party applications5-way navigator and 27adding security and 209backing up information and 18, 221beaming and 182caller IDs and 59caution for 202, 217compatibility with 17, 19deleting 18, 241getting help with 176hard resets and 220installing 217, 240manually deleting 177reinstalling 217, 218, 221searching in 171transferring to expansion cards 19troubleshooting 27, 241–242uninstalling 176, 220VPN clients and 212third-party software. See third-party applicationsThumbnail View 134, 136, 138TIF files 134timedisplaying video recording 131scheduling events and 150, 153setting 210synchronizing 210viewing 156time bars 154time formats 199time preferences 210time slots (calendar) 154Time Zone pick list 150time zones 151, 210, 229Timed Events check box 155timestamps 105tips 245Tips command 245Tips icon 245to do items. See taskstoolbars 116, 135Totals command 56touchscreen. See screenTouchscreen Preferences screen 200transactions 112, 238
INDEX 301transmission delays 235Trash folder 91travel alarm 158Treoadding additional security for 209additional information for 245battery life for 13charging 11, 12, 14compatible headsets for 64components of 2connecting to PCs 16, 21customizing 129, 195entering passkeys for 67features described 7–8freeing disk space on 176, 240getting free disk space 18getting help with 215, 245locking 206, 207naming 19, 224navigating around on 25not responding 219overview 1phone number for 16precautions for 10, 13, 251, 261protecting 203–210required items for 3resetting 207, 219–221setting owner preferences for 210storing 7, 8synchronization defaults for 23third-party applications and 241transferring data to 17, 23transferring files to 17, 18troubleshooting 215, 245turning on and off 11, 41unauthorized users and 203unsupported connections for 123viewing signal strength for 76trigonometric functions 173troubleshooting 215, 245truncated text 231trusted devices 123See also partnershipsTrusted Devices button 120, 123Trusted Devices list 120, 123, 125, 179trusted pairs. See partnershipsTTY/TDD machine 75turning on or offBluetooth devices 68, 179Caps Lock 32keyboard backlight 32Keyguard 41, 204microphone 133phone 41screen 41, 212, 233speakerphone 50touch-sensitive features 205Treo 11, 41Typing starts contacts search option 73Uunauthorized users 203Unfiled category 180uninstallingPalm desktop software 226third-party applications 176, 220Unknown Caller pick list 70unlockingthe keyboard 204
INDEX302Treo 206, 207unread messages 77, 107, 149, 154untimed event icon 152untimed events 151, 152, 155Untimed Events check box 155Up button (navigator) 28, 29, 30updatingapplication software 217information 17, 23, 169system date and time 157World Clock 157upgrades 17–20, 62, 227troubleshooting 217–218uploading music files 141uppercase letters 32urgent messages 107URLsSee also web linksbeaming 181entering 112, 118in text messages 101USB hub 21, 226USB ports 21Use color for pick list 105user discussion groups 245user folders 218, 224, 250User Guide 245usernames 85, 86VVersaMail applicationaccessing email and 81adding attachments from 87–89creating email messages from 87customizing 92–95displaying attachments with 90documentation for 240Exchange ActiveSync accounts and 96getting started with 83installing 84, 85opening 84overview 83responding to messages from 89setting up accounts with 84, 85sorting messages with 91switching accounts from 92troubleshooting 234Version button 177version numbers 177VGA digital camera. See cameraVibrate pick list 70, 71, 156vibrating alarm 70, 71, 156, 197video albums 131, 134, 137video file types 99, 115, 134video recording screen 131Video Settings screen 132videosadding to albums 137adjusting volume for 132attaching to email 87, 132attaching to multimedia messages 99backing up 138built-in camera and 129copying 136deleting 132, 138displaying information about 137downloading 115grouping 134jumping to specific sections of 132pausing 132, 135playing 116, 132, 135
INDEX 303recording 100, 129, 131–132removing from albums 137, 138saving 132, 133sending 129, 132, 135setting default size 133setting preferences for 132storing 127, 131viewing 133, 134, 138View By pick list 202viewingalerts 171alternate characters 34application information 177–178application menus 29applications 201attachments 90, 97available disk space 18bookmarks 113connection status 76, 112, 122, 234, 236contact information 45, 58current date and time 156due dates 160, 161email messages 89error messages 242event categories 154events 73, 149, 154, 155favorite buttons 45items in pick lists 30multimedia messages 102overdue tasks 149personal calendar 149photos 129, 133, 138private entries 209Quick Tour documentation 245signal strength 76slide shows 135tasks 154, 160, 161unread messages 77, 149, 154video clips 133, 134, 138video recording time 131voicemail messages 76web addresses 118web pages 111, 112virtual private networks (VPNs) 212Visibility pick list 125, 179voice captionsadding 130, 131, 137background music and 135playing 134Voice Memo application 163, 167–168Voice Memo list 168voice memos 100, 167, 168voicemailchecking 76listening to 49retrieving messages 49, 76sending calls to 48setting alert tones for 71setting up 48Voicemail Alert pick list 71Voicemail icon 49, 76voicemail notifications 49, 76voicemail page icon 107volumealarm tones 155alert tones 71music 143phone 15, 71, 232ringer 72ringtones 70video clips 132voice memos 168Volume button 7, 15, 71volume conversions (calculator) 173Volume pick list 70, 71
INDEX304volume preferences 197VPN client software 212Wwaking up screen 41wallpaper 72, 137warranty 222web addresses 112, 117, 118See also URLs; web linksweb browseraccessing email providers and 81auto-completion options for 118beaming from 181bookmarking and 113, 114customizing 117–119deleting cookies for 119dialing phone numbers and 117hiding toolbar in 116opening 36, 112overview 109, 111restrictions for 111selecting default views for 114selecting home page for 118streaming and 116unsupported elements for 237viewing connection status for 112web browser application. See Blazer web browser; web browserweb browser buttons 112web browsingSee also web browserdial-up networking and 119, 122from Treo 111, 120memory consumption and 241requirements for 3restrictions for 51secure sites and 111, 112, 238selecting default application for 203troubleshooting 236–238web browsing service 1web forms 112Web icon 112web linksassigning to favorite buttons 63creating email from 111highlighting 28Palm online support 245selecting 112web pagesaccessing 111, 113, 237bookmarking 113–115caching 119, 241changing fonts for 198changing layouts for 112copying text from 116disabling images for 113, 118, 119displaying 111, 112finding text on 117loading 118, 237opening from text messages 101opening History list for 117optimizing 238refreshing 113, 237resizing text on 112saving 113scrolling 112, 118selecting most recent 114
INDEX 305selecting phone numbers on 46selecting text on 117, 118sending email from 111setting initial view for 117setting preferences for 117–119viewing offline 113web-based email 81websitesSee also web browsingaccessing 111, 112, 120accessing Palm online support 245browsing to secure 112displaying recently visited 112downloading files from 115, 133installing applications from 174redirectors and 237submitting transactions and 112, 238Week View 149weight conversions 173Wide Page Mode (browser) 112Windows systemsinstalling applications from 175installing to expansion cards and 175removing applications and 177requirements for 17sending email and 83, 92synchronization defaults for 23synchronizing with 183, 187, 225, 227transferring music from 139, 141, 142viewing multimedia on 138wireless connections 109, 123, 178, 179See also connectionswireless features 14, 241wireless modems 120wireless networks 74wireless service. See Cingular Wirelesswizards 174WMA formats 139Word documents 79, 88, 165word searches 171words, selecting 29World Clock 156–158World Clock icon 157world map 157Wrap Search check box 117XXLS files 165Xpress Mail applicationaccessing email and 81opening 36setting up accounts for 96YYear View 149ZZIP files 174, 175zoom settings (camera) 130
INDEX306

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