Palm 830 PDA W/ WiFi and Bluetooth Capabilities User Manual LifeDrive

Palm Inc PDA W/ WiFi and Bluetooth Capabilities LifeDrive

Users Manual 2 of 2

LifeDrive from palmOne 378CHAPTER 18 Sending and Receiving Email MessagesSend retryIf a send attempt fails for any reason after you select Send (for example, your device is out of range, or the application cannot connect to the mail server), you can choose to have the application move the message to the Outbox and keep trying to send the message every 30 minutes, a maximum of three times.If you put a message in the Outbox, you must select Send to send the message on the first try. The VersaMail application attempts automatic send retry only after the first send attempt fails. Keep in mind the following regarding automatic send retry:• Automatic send retry occurs only if you select Send to send the message manually. It doesn’t work if you select Get & Send.• To select automatic send retry, select Yes in the dialog box notifying you that manual send has failed.• If automatic send retry succeeds, the message is moved to the Sent folder.• If automatic send retry fails after the third try, you must send the message manually.Send retry notificationsIf automatic send retry fails after the third try, a notification appears on the Reminders screen.Send retry notification features include the following:• A broken envelope icon   shows that automatic send retry has failed. A separate notification appears for each email account. • You can choose to disable notifications for send retry failures.• The Reminders screen shows only the most recent notification for an email account, no matter how many automatic send retries have been attempted for that account.Did You Know?Send retry doesn’t work for VPN or SSLconnections, or for accounts for which your ISP requires you to log in to the mail server before sending mail. It also doesn’t work if you have configured the security preferences on your device to encrypt databases on the device.TipSelect the notification to view a detailed error message. Viewing the error message deletes the notification from the Reminders screen. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 379CHAPTER 18 Sending and Receiving Email MessagesModifying messages in the OutboxA message in the Outbox waiting for the next automatic send retry can be edited, moved, or deleted. However, if you edit the message, you must manually send the message. If the manual send fails, you can choose to store the message in the Outbox to wait for the next automatic send retry. During automatic send retry, any message that the VersaMail application is trying to send is in a locked state. You cannot edit, move, or delete these messages. If you try to modify a message in the locked state, an error message appears.If a send retry fails after the third try, the message is stored in the Outbox in the error state. You can send the message again manually, or edit, move, or delete the message. However, if you edit the message, you must send the message manually. If the manual send fails, you can choose to store the message in the Outbox to wait for the next automatic send retry.Outbox icons in the VersaMail applicationsThe icons to the left of a message in the Outbox show the message’s status.Message is waiting either to be manually sent or to be sent during the next send retry. You can edit, move, or delete a message in this state.Send retry is currently in process; you cannot edit, move, or delete a message in this state.Third automatic send retry has failed. You must manually send a message in this state by selecting Get & Send.TipIf you perform a soft resetor synchronize during a send retry, the retry is canceled. You must manually send any messages in the Outbox.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 380CHAPTER 18 Sending and Receiving Email MessagesWorking with email foldersBy default, the VersaMail application displays the messages in an account’s Inbox folder. You can easily view the messages in a different folder. You can also customize the appearance of the message list in your email folders, move messages between folders, and create and edit folders.Viewing another folder01On a folder screen, select the folders pick list in the upper-right corner of the screen.2Select the folder you want to view.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 381CHAPTER 18 Sending and Receiving Email MessagesCustomizing the appearance of the message listYou can change display options on the message list, as well as the size of columns in the list.  Changing column size is available for one-line message view only.01In the Inbox or on another folder screen, select Display.2Customize any of the following:Sort by Select the Sort by pick list,and then select the column name.Default is Date.Sort order Select Descend orAscend. Default is Descend.One- or two-line column viewSelect the Show pick list, and then select 1 line or 2 line view. Default is 2 line.Columns shown Check the box under the Show pick list for each column you want to show. The column options change depending on whether you choose a one-line or a two-line view. Defaults are Sender, Date, and Subject.Font Select the Font field. Select each pick list in the Select Font dialog box (Font, Size, Style) and select the option you want. Default is Palm 9 Plain.Unread and read message color Select the Read and Unread pick lists, and then select the color you want for each type of message. Default is black.ContinuedDid You Know?The customization options you choose apply to all email folders, not just the one you are in.TipSelect Sort on the message list to quickly sort the list by date, subject, or sender.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 382CHAPTER 18 Sending and Receiving Email Messages3Select OK.4If you selected 1 line view in step 2, change the size of columns in the message list:a. Tap on the column divider.b. Drag the column divider to change the width of the column.DoneColumn dividerSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 383CHAPTER 18 Sending and Receiving Email MessagesMoving messages between folders You can move one or more email messages between folders. 01In the Inbox or on another folder screen, select the folder pick list in the upper-right corner and select the folder containing the message(s) you want to move.ContinuedTipYou can use the 5-way to move a single message. Select the message you want to move, press Right to open the Message menu, and then select Move To. Then select the folder you want from the folders list.TipYou can also open the menus, select Message, and then select Move To.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 384CHAPTER 18 Sending and Receiving Email Messages2Move a single message:a. Tap the envelope icon to the left of the message you want to move, and then select Move To from the list.b. From the folders list, select the destination folder you want.3Move multiple messages:a. Tap to the left of the icon for each message you want to move. A checkmark appears next to each selected message.b. Tap a message icon next to a selected message, and then select Move To from the list.c. From the folders list, select the destination folder you want.4Select OK.DoneTipTo select a group of adjacent messages, drag the stylus to the left of the message icons. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 385CHAPTER 18 Sending and Receiving Email MessagesCreating and editing mail foldersThe VersaMail application has certain preset folders, such as Inbox, Outbox, Sent, Drafts, and Trash. You can create new folders so that you can store email messages by subject, person, or project.01In the Inbox or on another folder screen, select the folder pick list in the upper-right corner, and then select Edit Folders.2Do one of the following:Create a new folder Select New,and then enter the new folder name.Rename a folder Select thefolder name from the list on thescreen, select Rename, and thenenter the new folder name. Delete a folder Select the folder name from the list on the screen, and then select Delete. For IMAP accounts only, check the box if you want the change (create, rename, or delete) to take place on the server as well as on your device.3Select Done.DoneNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 386CHAPTER 18 Sending and Receiving Email MessagesWorking with email messagesWhen you receive an email message, you can reply to it or forward it to someone else. You can also open web addresses (URLs) within messages.Forwarding an email message01On a folder screen, select the folder pick list in the upper-right corner, and then select the folder that contains the message you want to forward.2Select the message you want to forward:a. Select the email message to open it.b. Select Fwd (Forward).3[ & ] OPTIONAL Add any desired text to the message beneath the subject line.4Address and send the message.DoneDid You Know?You can forward email messages from any folder other than the Outbox folder.Did You Know?Forwarded messages are always sent as text only, even if you received the original message in HTML format.Select FwdSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 387CHAPTER 18 Sending and Receiving Email MessagesReplying to an email messageYou can reply to an email message as you are reading it, or you can reply to messages in the message list.01Select the message you want to reply to.2Create the reply:a. Select Reply. b. Select whether to reply to the sender only or to all message recipients listed in the menu.c. Enter a reply.3Select Send to send the reply now, Outbox to send it later, or Drafts to work on it later.DoneDid You Know?Replies are always sent as text only, even if you received the original message in HTML format.TipOn the message screen, you can also select Reply from the Options menu.TipTo reply to a message from the message list, tap the envelope icon next to the message you want, and then select Reply from the list. Or open the Options menu and select Reply.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 388CHAPTER 18 Sending and Receiving Email MessagesSetting reply preferencesYou can set reply preferences, including whether to include the original message text in a reply, as well as the name and email address to show on your reply. The preferences you set apply to all reply messages you send.01Open Reply Options preferences:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Reply Options.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 389CHAPTER 18 Sending and Receiving Email Messages2Set the preferences you want:Message text Select whether toinclude original message text witha reply.Your name Enter the name youwant to appear on your outgoingmessages, such as “Joe Smith.”Reply to Address with Enter the email address that you want recipients to see and reply to on your email messages, only if this is different from the email address from which you are sending the message. For example, if you are sending a message from me@yahoo.com but you want recipients to reply to me@earthlink.net, enter the reply-to address here. A reply-to address makes it look as though the email came from the address you entered.BCC Check the BCC box to send a blind copy of any email message you send to another email address. The blind copy email address is not seen by the other recipients of the message. For example, if you want a copy of all messages you send from your device to be sent to your corporate email account, enter that email address.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 390CHAPTER 18 Sending and Receiving Email MessagesWorking with URLs, email addresses, and phone numbers in a messageIn email messages you receive, you can do the following:• Select a URL to view the web page or file associated with the URL. Selecting the URL opens the web browser on your device so that you can view the page or file. • Select an email address to open a new message screen with the address in the To field.• Select a phone number to dial that number.Deleting a messageYou can delete email messages from any folder. For example, you can delete old messages in the Inbox or messages that you were working on in the Drafts folder. When you delete a message, it is placed in the Tr a s h  folder.01On a folder screen, select the folders pick list, and then select the folder that contains the message you want to delete.2Select the bullet next to the icon of each message that you want to delete. To select adjacent messages, drag the stylus across the bullet to the left of each message. Lift the stylus and drag again to select additional adjacent messages.ContinuedTipURLs, email addresses, and phone numbers in HTML messages appear as blue underlined text. In text messages, most URLs begin with “http://” or “www.” To view a page or file associated with a URL that does not begin with “http://” or “www,” select the URL, copy it, and paste it into the address bar in the web browser.TipTo receive an alert confirming that you want to delete a message, open the Preferences menu, select Deletion, and check the Confirm deletions box.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 391CHAPTER 18 Sending and Receiving Email MessagesDeleting old messages03Delete the message or messages:a. Open the menus.b. Select Delete in the Message menu.c. Select Also delete message(s) on server if you want to delete the messages from the server now. If you delete a message from the server, you cannot retrieve it and view it again later.d. Select OK.Done1Open the Delete Old Messages dialog box:a. On a folder screen, open the menus.b. Select Delete Old on the Message menu.ContinuedIMPORTANT[!]TipYou can also select the message icon next to a message and select Delete in the menu to delete a message.TipTo delete messages on the server when you empty the trash on your device, select the Delete Msgs on Server setting in VersaMail Preferences. Many email providers have size restrictions for mail storage. If your mailbox on the server becomes full, messages are returned to the senders.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 392CHAPTER 18 Sending and Receiving Email Messages2Choose settings for deleting old messages:a. Select the Folder pick list, and then select the folder that contains the messages you want to delete.b. Select the Older than pick list, and then select One Week, One Month, or Choose Date. If you select Choose Date, select a date from the calendar.3Delete messages:a. Select Delete.b. Select Also delete message(s) on server if you want to delete themessages from the server now. If you delete a message from the server, you cannot retrieve it and view it again later.c. Select OK.DoneDid You Know?Messages you delete from a folder are moved to the Trash folder and remain there until you empty the trash.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 393CHAPTER 18 Sending and Receiving Email MessagesEmptying the trashWhen you delete a message, it is moved to the Trash folder. Deleted email accumulates in the Trash folder and takes up space on your device. To increase memory, you should empty the trash regularly. 01Open the Empty Trash dialog box:a. On a folder screen, open the menus.b. Select Empty Trash on the Message menu.If you select to automatically empty the trash, a message asks if you want to delete the trash. 2[ & ] OPTIONAL Select Details to see how many messages are in the trash and whether the messages are set to be deleted from the server.3Select one of the following options for emptying the trash:To delete messages from your device as well as from the server Select Both. Select Yes if you want to update the server now. To delete the message from only your device now Select Device. DoneTipYou can set a preference to automatically empty the trash.Did You Know?Many email providers, such as Yahoo!, have size restrictions for mail storage. If your mailbox on the server becomes full, messages are returned to the senders.  NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 394CHAPTER 18 Sending and Receiving Email MessagesSetting the trash to be emptied automatically01Open the Deletion preferences:a. Open the menus.b. Select Options, and then select Preferences.c. Select Deletion.2Select the settings for automaticallyemptying the trash:a. Check the Auto-Empty Mail fromTrash box if it is not checked.b. Select the pick list, and then select one of the following:• Select Immediately if you want the trash emptied automatically each time you delete messages.• Select a time period if you want messages emptied from the trash periodically.c. Select OK.DoneDid You Know?By default, trash is set to be emptied automatically, and the time interval is set at Older Than 1 Day.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 395CHAPTER 18 Sending and Receiving Email MessagesMarking messages as read or unreadWhen you select a message to read it, it is automatically marked as read. You can also manually mark messages as read or unread. 01Select the message or messages to mark:a. In the Inbox or on another folders screen, select the folders pick list, and then select the folder containing the message you want to mark.b. Select the icon next to the message you want to mark. To mark multiple messages, select the bullets next to the messages you want to mark.2Do one of the following to mark the message or messages:Single message Select Mark Read or Mark Unread from the list.Multiple messages Open the menus, select Message, and then select Mark Read or Mark Unread.ContinuedDid You Know?In one-line view, read messages appear in plain text in the message list; unread messages appear in bold text.Did You Know?POP mail servers do not support the read or unread message feature. For POP accounts, messages that you mark appear in plain or bold text on your device, but the difference is not recognized on the server. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 396CHAPTER 18 Sending and Receiving Email MessagesWorking with attachmentsEmail may contain attached files, such as Microsoft Word documents, photos, or videos, that you want to save, view, or install on your device. When you receive a message that has an attachment, the VersaMail application scans your device to see if you have an application that can open the attachment.Attachment file types you can download and open include photos and videos; Microsoft Word, Excel, and PowerPoint files; HTML pages; text files; and information from applications on your device such as Contacts, Calendar, and Tasks.You can also work with attached Palm OS® applications and related files (PRC and PDB files), as well as compressed ZIP files that contain other files.3For IMAP accounts only, select oneof the following:To mark the messages as read orunread on your device onlySelect Device.To mark the messages on both yourdevice and the server and have the messages marked on the server immediately Select Both, and then select OK on the confirmation screen.To mark the messages on both the device and the server and have the messages marked on the server the next time you synchronize or connect to the server Select Both, and then select Cancel on the confirmation screen.DoneTipSelecting Both and then OK also processes any other pending actions on the server, such as deleting messages in the Trash folder.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 397CHAPTER 18 Sending and Receiving Email MessagesFor other types of files, your device may contain a viewer that can open and view attachments for that file type. You can open the attachment only if your device has such a viewer. Among the file types that may be supported are MP3 and AAC files.Working with a downloaded attachmentIn the message list, a paper clip on a message’s envelope icon indicates that the message has an attachment that has been downloaded. You can save an attached file or view, edit, or install the file, depending on the file type.01In the Inbox, select the message with the attachment. 2[ & ] OPTIONAL If you choose to get messages by subject only, or if you choose to get entire messages but the message plus any attachments exceeds your maximum message size, select More to view the body of the email message plus any attachments. If prompted, select Yes if you want to download an attachment that exceeds your maximum message size.ContinuedTipIf an attachment is not downloaded, the paper clip does not appear on the envelope icon. You need to open the message and download the complete message to see if there are any attachments.Did You Know?You can download a maximum of ten attachments for any received messages.Paper clipSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 398CHAPTER 18 Sending and Receiving Email Messages3Select the attachment you want from the list at the bottom of the screen, and then do one of the following:To open the attachment in the default viewer Ta p t he  attachment name.To open the attachment menuTap the folder icon to the left of the attachment name.4[ & ] OPTIONAL If you open theattachment menu, select Save tosave the attachment to the harddrive or to an expansion card, or doone of the following, depending onthe attachment file type:Viewable file: text, Word document,task, HTML, graphic, and so onSelect View to view the attachment,or select Select Viewer to choose aviewer for that attachment. For example, if you have two photo-viewing applications on your device and you select a photo attachment from the list, you can select which application to use to view the photo.ContinuedDid You Know?Because downloading large messages can consume device resources, the VersaMail application displays the size and asks if you want to continue downloading any message that exceeds your maximum message size, up to a total size of 5MB.TipDownloaded attachments are automatically saved to the VersaMail Attachments folder on the hard drive. Select Save if you want to also save the attachment to a specific location on the drive or to an expansion card.FPOSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 399CHAPTER 18 Sending and Receiving Email MessagesCont’dPalm OS application or database file (PRC or PDB) Select View. The file is installed automatically.Compressed Zip file Select Unzip. The file decompresses, and the files it contains are listed. Select the name of the file you want, and then select Save, View, or Install.5When you finish with the attachment, do one of the following:Done button appears on screen Select Done. This returns you to the list of attachments, where you can select another attachment.No Done button appears Go to Favorites and select VersaMail   to return to the Inbox of the account you were viewing.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 400CHAPTER 18 Sending and Receiving Email MessagesSaving attachmentsDownloaded attachments are saved automatically to a default location on your device’s hard drive; in addition, you can manually save them to a location you choose.Automatic By default, whenever an attachment is downloaded, it is saved in the VersaMail Attachments folder on your drive. The email message containing the attachment is saved in your device’s program memory; only the attachment is saved on the drive.Items in the VersaMail Attachments folder remain linked to the message to which they were attached. For example, if you delete the message in VersaMail, the attachment is deleted from the folder. Or, if the message is automatically deleted after a certain number of days, the attachment is deleted from the folder at that time.You can view and work with attachments in the VersaMail Attachments folder in the same way that you can view and work with any other file on your drive. Use Files to open, edit, or move the attachment, or use LifeDrive™ Manager to copy the attachment to your computer or to identify it as a sync item. If you edit an attachment in the VersaMail Attachments folder, you are prompted to save the attachment to a different location on the drive so that the original attachment stays unchanged.Manual When an attachment is downloaded, you can choose to save the attachment to a location you specify on your drive or to an expansion card. If you choose this option, the attachment is saved both in the VersaMail Attachments folder and to the selected location, where you can work with it as you do with any other file on the drive or on an expansion card.Attachments you manually save are no longer linked to the original message. If you delete the message in VersaMail, the attachment remains on the drive or on the card.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 401CHAPTER 18 Sending and Receiving Email MessagesAttaching files to outgoing messagesYou can attach files on your device to email messages you send. For example, you can attach photos or videos; Word, Excel, and PowerPoint files; and entries from Contacts, Calendar, Memos, and Tasks. The maximum size message you can send is 60KB for the body text and approximately 5MB of total data for any attachments. The maximum number of attachments for any email message is ten, regardless of the attachments’ total size.01On the New Message screen, tap the red paper clip icon in the upper-right corner.ContinuedTipIf you open a message from the Drafts folder, you must first select Edit before you can add an attachment.Did You Know?You can attach a file to forwarded messages and replies as well as to messages you create.TipYou can attach files from any location on the hard drive or from an expansion card inserted into your device’s expansion slot.Tap hereSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 402CHAPTER 18 Sending and Receiving Email Messages02Attach the file:a. Select the Type pick list, and then select the file type. The VersaMail application displays all file types on your device that you can attach to an email message. Or select to browse files on your device’s internal drive or on an expansion card.b. Select the file that you want to attach, select Add or Attach, and then select Done. For photos and videos, check the box next to the items you want, and then select Done.For some file types—for example, addresses or memos—the files to attach appear in the box at the top of the Attachments screen. For others—for example, Word or Excel files—a new screen appears from which you can select the file to attach.c. Repeat steps a and b for each attachment you want to add, and then select Done.DoneDid You Know?If you select Files on Card, the VersaMail application displays all file types on the card. You can select a particular file type, or select All Files to view all files on the card. TipTo remove an attachment from an email message, select the attached file in the Attachments box, and then select Delete.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 403CHAPTER 18 Sending and Receiving Email MessagesAdvanced VersaMail application featuresYou can customize and optimize your experience using the VersaMail application in any of the following ways:• Creating and using filters to determine the types of email messages that are downloaded to your device• Managing settings for incoming and outgoing mail• Adding APOP to an account• Setting advanced account preferences• Changing email header details• Backing up mail databases• Synchronizing IMAP mail folders wirelessly• Working with root folders• Using Secure Sockets Layer (SSL)Creating and using filtersFilters provide efficient ways to manage email retrieval and storage. When you select Get or Get & Send, filters determine which email messages are downloaded to your device and in which folder the downloaded messages are stored.  If you create a filter, only messages that meet the filter criteria are downloaded to your device. You don’t see any other messages that have been sent to you, even in your Inbox. To avoid this, you must set up two filters. For example, suppose you create a filter to have all messages with “onlinebroker” in the From field moved to your Finance folder. You must then create a second filter specifying that all mail not containing “onlinebroker” in the From field should be moved to the Inbox (or other folder you designate). If you don’t create this second filter, only messages containing “onlinebroker” in the From field are downloaded to your device.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 404CHAPTER 18 Sending and Receiving Email Messages01Go to Favorites and select VersaMail  . 2Open the Filters dialog box:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Filters.d. Select New.ContinuedTipUse filters to organize your incoming messages. For example, create a filter so that whenever you receive email about sales meetings, it goes immediately into a folder you create called Sales. Or create a filter so that stock quotes sent to you by your online brokerage service go to a folder you create called Finance.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 405CHAPTER 18 Sending and Receiving Email Messages3Enter the filter information:a. Enter a short description of thefilter in the Name field.b. Enter filter criteria:To  p i c k  l i s t Select the messageheader field with the informationcontained in the edit line: To,From, Subject, cc, Size.For example, you might select From to download only messages from a particular sender. Contains pick list Select a filter action: Contains, Starts with, Does NOT Contain. Edit line Enter the text that must be found in the header field. For example, if you want to sort email with the subject Sales, enter “Sales.” If you enter more than one criteria, separate each with a comma—for example, Sales, New York.Then get mail and move to pick list Select the folder or mailbox into which you want your filtered email to go. You can also create a new folder for storing the incoming email. Select Edit Folders, and then create a new folder or delete or rename existing ones. c. Select OK. The filter appears in the Filters list.DoneDid You Know?Filters you create on your device also apply when you synchronize email on your device with email on your computer. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 406CHAPTER 18 Sending and Receiving Email MessagesTurning filters on and offA filter that is turned on applies to all subsequent downloads of email until you deselect it. More than one filter can be in effect at once. Before you download email, be sure to turn on the filters you want and turn off those you don’t want.01Open the Filters dialog box:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Filters. The Filters dialog box appears with the filters you created.ContinuedTipFilters that are turned on execute in the order in which they appear on the Filters list. To ensure that filters execute in the correct order, move them up and down the list by selecting the pick list to the left of the filter name.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 407CHAPTER 18 Sending and Receiving Email Messages2Turn filters on or off:a. Select the pick list in the upper-leftcorner and select one of thefollowing:Connected Applies a filter tomessages downloaded to yourhandheld over a network connection.Synchronize Applies a filter tomessages downloaded to your handheld when you synchronize.b. Check or uncheck the filter boxes to select the filters you do and don’t want to use for subsequent email transactions.c. Select OK.DoneTipIf you don’t want a filter to apply to any downloads at all, be sure to deselect the filter under both Connected and Synchronize. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 408CHAPTER 18 Sending and Receiving Email MessagesEditing or deleting a filter01Select the filter to edit or delete:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Filters, and then select the name of the filter.2Do one of the following:Edit Revise your entry in the Name field, your selections in the pick lists, or the text in the edit line. Select OK.Delete Select Delete, select Yes to confirm the deletion, and then select OK.3Select OK.DoneTipEdit a filter to change either its name or any of its criteria.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 409CHAPTER 18 Sending and Receiving Email MessagesSetting connection preferences01Open the Connection Preferences screen:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Connection.2Select any of the followingpreferences:Timeout Sets the number ofseconds to try to connect beforetiming out. To change the timeout period, select the Timeout field and enter a new value.Auto-disconnect Automatically disconnects your remote connections after each command. Each command you perform initiates a new call to your ISP. This setting is not recommended if you plan to perform multiple email transactions in a short amount of time. ContinuedTipAny connection preferences you set are account-specific; they apply only to the account you are currently in.Did You Know?The default Timeout setting is 45 seconds. It can be any number greater than 0 seconds; however, if you set the number too low, your connection attempt may time out before you make a connection with the email service provider. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 410CHAPTER 18 Sending and Receiving Email MessagesSetting server preferencesServer preferences differ for POP and IMAP email accounts.0Cont’dDisconnect on Exit Disconnects from the network only after you leave VersaMail. This feature is an alternative to Auto-disconnect. This option keeps your connection active while you perform multiple transactions in the VersaMail application, but automatically disconnects when you move on to a different application on your device. If this option is not selected, you must manually disconnect from your ISP. Modem wait Displays the number of seconds that the modem takes to initialize itself. If you have a modem, select and enter a number of seconds for the wait. The typical setting for a wireless modem is 3, and the typical setting for most normal modems is 0.Done1Open the Server Preferences screen:a. In the Inbox or on another folder screen, open the menus.b. Select Options, and then select Preferences.c. Select Server.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 411CHAPTER 18 Sending and Receiving Email Messages2Select any of the followingpreferences:Leave mail on server (POP accounts only) To get email on your device but leave it on the server so you can view it later on your computer, check the Leave mail on server box.Root Folders (IMAP accounts only)  Defines the root folder on your IMAP server.Deleted Mail (IMAP accounts only)  Stores deleted email in the folder you specify on the server. Sent Mail (IMAP accounts only)  Shows the name of your Sent Mail folder on the server. Delete mail on the server Check this box to delete messages on your provider’s mail server when they are deleted in the VersaMail application.DoneTipAny server preferences you set are account-specific; they apply only to the account you are currently viewing.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 412CHAPTER 18 Sending and Receiving Email MessagesChanging email header detailsWhen viewing a message in any folder, you can change the view of the message header. The email header options are as follows:Short header Shows sender’s name or address (From field) and subject line (Subj field).Full header Shows the following:• Sender’s name or email address (From field)• Subject line (Subj field)• Date message was composed, sent, or received (Date field)• Size of message including any attachments (Size field)• Recipient’s name or email address (To field)Select icon to switch to full headerSelect icon to switch to short headerSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 413CHAPTER 18 Sending and Receiving Email MessagesYou can also switch between a short header and a full header for a message you are composing. Short header shows the To and Subject fields only; full header shows the To, cc:, bcc:, and Subject fields.To switch between short and full headers on either a folder screen or a message screen, select the header icon in the upper-right corner of the screen.Synchronizing IMAP mail folders wirelesslyIf you create an IMAP folder in an account on your device that matches a folder on the mail server, you can wirelessly synchronize email messages that you move into or out of the IMAP folder or that you delete in the folder with messages on your device. When you synchronize a folder with your device, any email messages in the selected folder on the mail server are downloaded to the same folder on your device. Any messages moved out of the selected folder on your device or deleted on your device are moved or deleted in the folder on the mail server.Select to switch to full headerSelect to switch to short headerSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 414CHAPTER 18 Sending and Receiving Email MessagesPrerequisites for wireless IMAP folder synchronizationDepending on how you have set up IMAP folders on your device and/or the mail server, you may need to do one of the following before you can wirelessly synchronize email messages on your device with messages on the server:• If you need to create a folder on both your device and the server, create the folder on your device and check the Also create on server box.• If there is a folder on the mail server but you need to create it on your device, you do not need to check the Also create on server box.You can turn folder synchronization on or off when getting mail, or you can set synchronization options from a menu.Turning IMAP folder synchronization on or offIf you choose to display the Get Mail Options dialog box, you can turn IMAP folder synchronization on or off in the box.01From within an IMAP email account, select Get or Get & Send.2Check or uncheck the Sync IMAP Folders box, and then select OK.DoneDid You Know?You can synchronize folders whose names are up to 16 characters in length. You can synchronize up to 11 custom folders you create, in addition to the default folders Inbox, Outbox, Drafts, Sent, and Trash.TipIf you have a folder on your handheld that matches a folder on the mail server, you do not need to do anything before synchronizing wirelessly.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 415CHAPTER 18 Sending and Receiving Email MessagesSynchronizing device and mail server IMAP folders from the Options menu0Working with root foldersFor IMAP accounts, if you want to synchronize email messages on your device with messages on the mail server folder, you need to enter the root folder for the account on your device. Check with your email provider to find out the root folder for your IMAP account.Using Secure Sockets Layer (SSL)Secure Sockets Layer (SSL) is a protocol designed to ensure that data you send or receive over a network or the Internet is secure and authentic. The VersaMail application uses SSL to help guarantee the secure transmission of email messages that you send or receive. When you set up an account in the VersaMail application, you are given the option of selecting SSL for incoming and outgoing mail. 1Open the Sync IMAP Folders screen:a. In the Inbox or on another folder screen of an IMAP account, open the menus.b. Select Options, and then select Sync IMAP Folders.2Select the folder or folders you want to synchronize from the pick list.DoneDid You Know?After you select the folders to synchronize, a connection is made to your email service provider to update the server with changes from your handheld, and to update your device with changes from the server.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 416CHAPTER 18 Sending and Receiving Email Messages For most email providers that support SSL, you must select SSL for both incoming and outgoing mail. If you select just one or the other, your messages cannot be sent or received successfully.If you set up an account that uses an SSL connection on Outlook, Outlook Express, or Eudora, then SSL is supported in the VersaMail conduit when you synchronize with that account as well.You cannot use scheduled sending retry of email with accounts that use an SSL connection. Working with Microsoft Exchange ActiveSync®If your corporate email system uses Microsoft Exchange Server 2003, you may be able to use Microsoft Exchange ActiveSync® on your device. Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications on your device to directly download email and calendar information from the server—without going through your desktop computer.When you create a Microsoft Exchange ActiveSync account in the VersaMail application, both your email and calendar info synchronize directly with info on the Exchange server; they do not synchronize with info in your desktop software application, such as Palm®Desktop software or Microsoft Outlook. Other information on your device, such as contacts, tasks, and memos, continues to synchronize with information in your desktop software application. What do I need to use Microsoft Exchange ActiveSync?To use Microsoft Exchange ActiveSync on your device, you must obtain the following information from your system administrator:• Whether the corporate mail system uses a Microsoft Exchange 2003 mail server. If it does not, you cannot use Microsoft Exchange ActiveSync.• The name of the mail server that provides wireless access to your mail system. Some companies do not give out this information because they do not want wireless access to the system. If you cannot obtain the server name, you cannot use Microsoft Exchange ActiveSync.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 417CHAPTER 18 Sending and Receiving Email Messages• Whether a proxy server is used, and, if so, the name of the server.• Whether a virtual private network (VPN) is required to access the server.How does a Microsoft Exchange ActiveSync email account differ from other accounts?An email account that uses Microsoft Exchange ActiveSync differs from other accounts in the following areas:• Setting up an account• Getting messages • Downloading attachments• Receiving and working with meeting invitations• Receiving and working with Calendar eventsThese features are discussed in this chapter. Most other features of a Microsoft Exchange ActiveSync account, such as sending messages or attaching files to messages, work like the features of any other account. Email accounts that use Microsoft Exchange ActiveSync do not support mail filters.Also, you cannot set server preferences from the VersaMail Preferences screen for this type of account.Setting up a Microsoft Exchange ActiveSync accountAlthough Microsoft Exchange ActiveSync works with both the VersaMail and Calendar applications, you must set up a Microsoft Exchange ActiveSync account in VersaMail.NOTEDid You Know?When you set up a Microsoft Exchange ActiveSync account, all existing Calendar events are purged from your device. Then, when you synchronize your device with your Exchange server, events from the past seven days are downloaded to your device. So you don’t end up with duplicate events.TipAnother way an account that uses Microsoft Exchange ActiveSync differs from other accounts is that there is no bcc option when you send a message.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 418CHAPTER 18 Sending and Receiving Email MessagesOn a Windows computer, you can quickly set up a Microsoft Exchange ActiveSync account on your computer and then synchronize the settings to your device. On a Mac computer, you must set up the account on your device. You can set up only one Microsoft Exchange ActiveSync account. If you set up an email account to use Microsoft Exchange ActiveSync, Calendar events on your device automatically synchronize directly with info on the Exchange server, along with email messages. You cannot choose to synchronize Calendar events with info in Palm Desktop software or Outlook once you set up a Microsoft Exchange ActiveSync email account. If you do not want to synchronize Calendar events with info on the server, do not set up a Microsoft Exchange ActiveSync account in VersaMail.Setting up a Microsoft Exchange ActiveSync account on your computerWINDOWS ONLY01Open VersaMail account setup.2Select your username from the drop-down list at the top of the screen, and then select the option to create a new VersaMail email account. Click Next.3Select the option to synchronize with a mail service from this list, and then select Exchange ActiveSync. Click Next.ContinuedIMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 419CHAPTER 18 Sending and Receiving Email Messages4Enter the basic account information:a. Enter a descriptive name for theaccount.b. Enter your account usernameand password. c. Enter your email address forthis account.d. Click Next.5Enter the name of the Exchange server, the port number for the server, and the maximum message size you want to download. Check one or both boxes if the server requires authentication and/or if you are using a proxy server. Check with your system administrator to obtain this information.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 420CHAPTER 18 Sending and Receiving Email Messages6[ & ] OPTIONAL If you are using a proxy server, enter the server name. Click Next.7[ & ] OPTIONAL To test the account settings you have entered, click Test My Settings. Click OK after settings have been tested.8Click Finish.9Do one of the following:a. To synchronize the account information to your device, click the top button.b. To set up another email account, click the bottom button.You can set up only one Microsoft Exchange ActiveSync account. If you choose to set up another email account, it must be a different type.10 Click Next.11 When you have finished setting up all accounts, click Finish on the Transfer Settings screen.DoneNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 421CHAPTER 18 Sending and Receiving Email MessagesSetting up an account on your device01Go to Favorites and select VersaMail  . 2Open the Account Setup screen:a. Open the menus.b. Select Accounts, and then select Account Setup.c. Select New.3Enter the basic account information:a. In the Account Name field, entera descriptive name.b. Select the Mail Service pick list,and then select ExchangeActiveSync.c. Select Next.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 422CHAPTER 18 Sending and Receiving Email Messages4Enter the account username and password:a. Enter the username you use to access your email. b. Select the Password box, enter your email account password, and then select OK. c. Select Next.5Enter your email address and Exchange mail server name. Select Next.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 423CHAPTER 18 Sending and Receiving Email Messages6Do one of the following:Finish setup Select Done to finish setup and go to the Inbox of the account you set up, where you can begin getting and sending email. Set additional mail optionsSelect Advanced to set advanced mail options.Test settings Select Test My Settings to test settings for this account, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 424CHAPTER 18 Sending and Receiving Email MessagesSetting advanced mail options on your device01Set incoming mail server options:a. Select any of the following:Port Number By default, the portnumber setting is 443. You may needto change the port number if youchoose not to retrieve incoming mailover a secure connection. Use Secure Connection (SSL) By default, this box is checked, meaning you can retrieve incoming mail over a secure (Secure Sockets Layer, or SSL) connection. Uncheck the box if you do not want to receive email over an SSL connection.b. Select Next.2If you use a proxy server, enter the proxy server name and port number, and check the box if your server requires authentication. Check with your system administrator for this information. When you have finished, select Done.DoneTipIn most cases, you do not need to change the default advanced mail options. Check with your system administrator to see if you need to change the port number, uncheck the Use Secure Connection box, or enter proxy server information.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 425CHAPTER 18 Sending and Receiving Email MessagesGetting email messagesThe steps you take for manually getting messages in a Microsoft Exchange ActiveSync account are the same as for all other accounts, with one exception: You select Sync instead of Get or Get & Send.However, what takes place during message retrieval for this type of account is different from that of other accounts. Here are the important differences:These differences apply to an account that uses Microsoft Exchange AutoSync whether you manually retrieve messages or set up an Auto Sync schedule.Message retrieval When you get messages manually or through Auto Sync, Microsoft Exchange ActiveSync not only retrieves email messages directly from the server for the time interval set on your device (default is seven days); it also retrieves all Calendar events directly from the server for the preceding seven days. The interval for Calendar event retrieval is always seven days, regardless of the interval you set on your device.Wireless synchronization Microsoft Exchange ActiveSync supports wireless synchronization with the server only. To retrieve email messages and Calendar events, you must select Sync in VersaMail to make a wireless connection to the server. If you synchronize your device with your computer, info from other applications—Contacts, Memos, and so on—is synchronized, but email messages and Calendar events are not.Message removal Microsoft Exchange ActiveSync removes any email messages from your device that fall outside the time interval set on the device. For example, if the time interval is set at seven days, any email messages that are eight days old are removed from your device. This info is not removed from the Exchange server.TipIncrease the time intervalfor how many days’ worth of email to retrieve so that recent messages are not removed from your device. Note that the interval for Calendar event retrieval is always seven days.Did You Know?When you set preferences for getting messages for a Microsoft Exchange ActiveSync account, the Ask Every Time option does not appear.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 426CHAPTER 18 Sending and Receiving Email Messages01Go to Favorites and select VersaMail  . 2[ & ] OPTIONAL If you are using a VPN connection, connect to your VPN.3Get messages:a. Open the menus.b. Select Accounts, and then select your Microsoft Exchange ActiveSync account.c. Select Sync. This updates your Calendar events also.A list of your messages appears in the Inbox. To see downloaded Calendar events, tap Calendar  .Did You Know?When you synchronize a Microsoft Exchange ActiveSync account, a copy of any messages sent from your device is placed in the Sent Items folder on the Exchange server. A copy of any messages deleted from your device is placed in the Deleted Items folder on the server.Did You Know?When you forward or reply to a message, the text is sent from the server copy of the message, not from the copy on your device. This is faster and may save on data charges. DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 427CHAPTER 18 Sending and Receiving Email MessagesPreviewing attachments0Working with meeting invitationsFor Microsoft Exchange ActiveSync accounts only, each time you retrieve messages either manually or through Auto Sync, Exchange meeting invitations are downloaded to your Inbox.You cannot create meeting invitations on your device. You can only receive meeting invitations sent to you.0Microsoft Exchange ActiveSync accounts let you view a list of all attachments to a message, with approximate file size, so you can decide which ones you want to download. Unlike with other accounts, you do not need to fully download a message to view the list of attachments; it appears dimmed at the bottom of the message screen whether or not the message is fully downloaded.Select an attachment from the list to download it. Once the message is downloaded, you can work with it just like any you work with other attachment.1Go to Favorites and select VersaMail  . 2Get messages.ContinuedNOTETipYou can add names and email addresses directly to Contacts from the To field of an invitation.Did You Know?If you receive meeting invitations, the Reminders screendisplays both the number of new email messages and the number of new meeting invitations for that account—for example, 5 new messages/2 new meetings.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 428CHAPTER 18 Sending and Receiving Email Messages3Select a meeting invitation to open it. Meeting invitations are displayed with a unique icon  .4[ & ] OPTIONAL If the invitation contains an attachment, open the attachment and view or save it before responding to the invitation. Once you respond to the invitation the attachment is removed.ContinuedTipAfter opening an invitation, you can switch between full and concise meeting details by switching between full header view and short header view.Did You Know?You can forward meeting invitations in the same way that you forward email messages. The recipient receives the message as a meeting invitation.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 429CHAPTER 18 Sending and Receiving Email Messages5Respond to the invitation:a. After reading the invitation,select Accept , Decline , or Tentative   (tentatively accept).b. Select the response option youwant from the dialog box:Respond without comments Sendsan immediate email response to the meeting organizer by means of the Exchange server. Respond with comments Opens an email response form to which you can add comments before sending your response. Select Send to send the response to the meeting organizer by means of the Exchange server. Respond without reply Updates the server with your reply, but does not send a response to the meeting organizer. If you decline an invitation, the invitation is automatically put into the Trash folder.DoneDid You Know?When you send your response, the server is updated with the new meeting event and immediately synchronizes the event to the Calendar application on your device. If you select Accept, the event appears as a confirmed appointment.TipIf you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, you don’t need to do anything. NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 430CHAPTER 18 Sending and Receiving Email MessagesWorking with Calendar eventsWhen you set up an account in VersaMail that uses Microsoft Exchange ActiveSync, the Calendar application is synchronized directly with the info on the Exchange server as well. Any new Calendar events on the server for the preceding seven days are downloaded to your device. The interval for synchronizing Calendar events is always seven days, even if you set a different interval on your device for synchronizing email messages. You cannot choose to synchronize Calendar events with info in Palm Desktop software or Outlook once you set up a Microsoft Exchange ActiveSync email account. If you want to stop synchronizing Calendar events with the server, you must delete the Microsoft Exchange ActiveSync email account.Only Calendar and VersaMail information is synchronized directly with info on the Exchange server. Other information on your device, such as contacts, tasks, and memos, continues to be synchronized with information in your desktop software application—either Palm Desktop or Outlook.When using Calendar with Microsoft Exchange ActiveSync, note the following important features:Time zones Time zones are always included for Calendar events when you use Microsoft Exchange ActiveSync. When you synchronize your device with the Exchange server and download new events, the time zone information is included with each event. If you travel to a different time zone, the event times are automatically adjusted in Calendar on your device when you update your location on your device.Attendees For meetings, you can see a full list of attendees to the meeting. From the Day View, select the event, and then select Details. Select the With field. The Attendees field does not appear if the event is not a meeting. It is not available for events you create on your device.IMPORTANT[!]NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 431CHAPTER 18 Sending and Receiving Email MessagesSynchronizing Calendar events using Microsoft Exchange ActiveSyncWhen you synchronize Calendar events with the info on Exchange server, all of the following take place:• Any events you create on your device are synchronized with info on the server.You cannot create meeting invitations on your device. You can only receive meeting invitations sent to you.• Any events you create or change in Outlook on your computer that are on the Exchange server are synchronized to your device.• Any meeting invitations are displayed in the Inbox of your Microsoft Exchange ActiveSync account in VersaMail. When you respond to an invitation, the response is synchronized to the server, and then synchronized from the server to Calendar on your device.Updating Calendar events when you delete a Microsoft Exchange ActiveSync accountYou cannot choose to synchronize Calendar events with info in Palm Desktop software or Outlook once you set up a Microsoft Exchange ActiveSync email account. If you want to stop synchronizing Calendar events with info on the server, you must delete the Microsoft Exchange ActiveSync email account.When you delete a Microsoft Exchange ActiveSync account, all Calendar events are purged from your device. Then, when you synchronize Calendar with your desktop software application—Palm Desktop or Outlook—the events synchronize to your device, so you don’t end up with duplicate events.Did You Know?All Calendar events are also purged from your device when you change the time interval for retrieving email for a Microsoft Exchange ActiveSync account, or when you change the username, password, or server name for this type of account. The next time you synchronize your device with the Exchange server, events for the past seven days are downloaded to your device, so you don’t end up with duplicate events.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 432CHAPTER 18 Sending and Receiving Email MessagesRelated topicsClick a link below to learn about these related topics:Moving AroundUsing the Graffiti® 2 command stroke in email messagesEntering Info Cutting, copying, and pasting text from an email messageManaging Info Downloading email messages from your computer to your deviceConnecting Setting up a phone connection for sending and receiving email wirelesslyCustomizing Setting preferences for connecting to a networkCommonQuestionsAnswers to frequently asked questions about the VersaMail applicationTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with the VersaMail application or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 433CHAPTER 19Sending and Receiving Text MessagesIf you need to get a short message to a friend or co-worker fast, send a text message from your device by means of your mobile phone (GSM phone with IR or Bluetooth® wireless technology required; sold separately) to their mobile phone. Messaging is a popular way for people to stay connected using the text messaging features of their mobile phone.Benefits• Enjoy quick communication• Use text messaging to chat with friendsIn this chapterCreating and sending a text messageReceiving and viewing a text messageEditing a draft text messageSetting advanced messaging featuresRelated TopicsSECOND DRAFT palmOne, Inc.  Confidential
CHAPTER 19 Sending and Receiving Text MessagesLifeDrive from palmOne 434Creating and sending a text message Many SMS service providers charge per text message or part of a text message. Each message or part is 160 characters. If you create a text message under 161 characters, you are charged for one message. If you create a message that is 161 to 320 characters, you may be charged for two messages, and so forth. A counter appears at the top of the page to indicate the number of characters. Even though a message has more than 160 characters, the message appears as one message to the person receiving the message. 01Go to Applications and select SMS  . 2Select New.ContinuedBefore You Begin[!]Before you can send and receive text messages, you must set up a phone connection on your device to send and receive information wirelessly.»Key TermSMS More commonly known as text messages, Short Message Service messages can be received by most mobile phones.IMPORTANT[!]Unread messageReadmessageSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 435CHAPTER 19 Sending and Receiving Text Messages3Enter the recipient’s address using one of the following methods:Select To Select the recipient’s name on the Mobile Number Lookup list, and then select Add. Enter directly Enter the recipient’s mobile phone number on the To line.4In the area below the To line, enter the text of your message. 5[ & ] OPTIONAL You can store your message in your Draft category and work on it later:a. Open the menus.b. Select Draft on the Message menu.ContinuedTipIf you are concerned about the length of your messages, you can have a warning appear when multipart messages exceed the specified number of parts. Open the Options menu and select Preferences. Select Details and then select the number of parts from the Warn over pick list.Did You Know?You can create a signature that you use to sign your messages by opening the Options menu and selecting Preferences. Enter a signature on the lines. You can add your signature to your message by opening the Options menu and selecting Add Signature.Number of charactersSECOND DRAFT palmOne, Inc.  Confidential
CHAPTER 19 Sending and Receiving Text MessagesLifeDrive from palmOne 4366Send your message:Select Send Sends the current message now. Selecting Send does not send any of the other messages in your Outbox.Select Outbox Sends your message to the Outbox to be sent later.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 437CHAPTER 19 Sending and Receiving Text MessagesReceiving and viewing a text message01Go to Applications and select SMS  . 2Select Send & Check.3Select the message to open and read it.ContinuedTipIf you want to check your messages but you don’t want to send the messages stored in your Outbox, open the Messages menu and select Check. TipYou can also send all the messages in your Outbox by opening the Messages menu and selecting Send. Did You Know?You can set an alert that lets you know a new message has arrived. Open the Preferences menu and check the Alert sound box. Select the Alarm pick list to choose a sound.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 438CHAPTER 19 Sending and Receiving Text Messages4Store, delete, or reply to the message:Select Done The message is kept in the Inbox.Select Reply A new message is created with the sender’s phone number in the To line. Any selected text is copied into the new message.Select Delete The message is sent to the Trash category.Archive the message You can store your message in the Archive category:a. Open the menus.b. Select Archive on the Message menu.DoneDid You Know?You can change how your messages are listed. You can sort the messages in order of one of the following: Alphabetic, Date, Phone Number, and Status. You can also choose to display the date the message was received. Open the Options menu and select Preferences. Select from the Sort by pick list and select Show date.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 439CHAPTER 19 Sending and Receiving Text MessagesEditing a draft text message01Go to Applications and select SMS  . 2Edit the message:a. Select Draft from the categories pick list.b. Select the message you want to edit. c. In the message view, select Edit and edit your message.3Send or store the draft message:Select Send Sends the current message now. Selecting Send does not send any of the other messages in your Outbox.Select Outbox Sends your message to the Outbox to be sent later.Select Cancel Opens a dialog box that asks if you want to save the message in the Draft category. Select Yes to keep your changes and return the message to the Draft category. Select No to discard your changes and return the message to the Draft category.DoneDid You Know?You can store your message in your Draft folder and work on it later by opening the Message menu and selecting Draft.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 440CHAPTER 19 Sending and Receiving Text MessagesSetting advanced messaging features01Go to Applications and select SMS  . 2Go to the Preferences menu:a. Open the menus.b. Select Options, and then select Preferences.elect3[ & ] OPTIONAL Set the following parameters:Confirm Deleted Message Indicates whether a confirmation message appears each time you delete a message or you select the Empty Trash option from the Message menu. To display confirmation messages, check this box.Delete After Transfer Indicates whether data messages are deleted after you accept the data in the appropriate application. To keep data messages after you transfer them to the application, uncheck this box.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 441CHAPTER 19 Sending and Receiving Text Messages4[ & ] OPTIONAL Select Details and set the following parameters:Leave Messages on Phone Indicates whether messages are deleted from your phone after you download them to your device. To keep messages on your phone after you transfer them to your device, select this box.Return Receipt Determines whether you receive receipt confirmation notices. To receive receipt confirmation notices, select Requested.Expires Indicates how long unsent messages remain in your Outbox. Select from the following options: 4 Hours, 1 Day, 1 Week, 2 Weeks, 1 Month, and Max. Time.Message Center Indicates whether your device obtains your mobile phone service provider’s Message Center number directly from the phone, or whether you need to enter the number manually. If your phone is already configured to use SMS, you do not need to change this setting. 5Select OK twice.DoneDid You Know?Outgoing SMS message settings may depend on the service offered by your SMS carrier.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 442CHAPTER 19 Sending and Receiving Text MessagesRelated TopicsClick the link below to learn about these related topics:Moving Around• Opening applications• Using menusCategories Organizing messages by arranging them into categories and sorting themPrivacy Keeping messages private by turning on security optionsSharing • Exchanging messages with other palmOne™ device users by beaming them• Sending messages to other Bluetooth® devices by using Bluetooth wireless technology on your deviceConnecting Setting up a phone connection using the Bluetooth technology on your device to send and receive messages wirelesslyTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with SMS or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 443CHAPTER 20Browsing the WebYou use the web for so many things: checking email, finding driving directions, getting news, buying gifts. Now you can take the web with you almost anywhere you go. Use your device to make an Internet connection through your mobile phone, and the web browser opens the entire web to you.Benefits of the web browser• Carry the web with you• View web pages in device-friendly format• Store pages for offline viewingIn this chapterAccessing a web pageQuickly jumping to a pageChanging how you view a pageBookmarking your favorite pagesDisconnecting from and connecting to the InternetDownloading files and pagesCommunicating with other usersReturning to a web page you recently visitedChanging your home and start pagesSetting advanced browser optionsRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 444CHAPTER 20 Browsing the WebAccessing a web pageYou can open web pages, navigate the pages, and do the same things you can do with a desktop browser.Accessing a web page using the action bar1Go to Favorites and select Web  .2Go to the web page you want to view:a. Select Go to Web Page .b. Enter the address of the web page you want to visit. Use the buttons in the Go to Web Page dialog box for quick entry of characters commonly used in web addresses. If the web browser recognizes the address that you are entering due to a previous entry and autofill is enabled, autofill automatically completes the address.c. Select OK.DoneBefore You Begin[!]To browse the web, you must set up a connection to the Internet from your device.If you are accessing a VPN network, you need to install VPN software and set up VPN access. You can turn on VPN from the web browser by opening the Options menu and selecting Turn VPN On. »Key TermURL Stands for uniform resource locator, the technical name for a web address. For example, the URL for palmOne is http://www.palmone.com.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 445CHAPTER 20 Browsing the WebAccessing a web page using the address field01Go to Favorites and select Web  .2Go to the web page you want to view:a. Enter the address of the web page in the address field.b. Select Go.DoneTipYou can also hide the address field to show more of the web page. Open the Options menuand select Preferences. Uncheck the Show Address Bar box.TipAre you going to need the information on a web page when you are disconnected from the Internet? You can easily save a web page for off-line viewing.Address fieldSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 446CHAPTER 20 Browsing the WebUsing a password to access a web pageSome websites require you to use a password to gain access to information. 01Go to Favorites and select Web  .2Go to the web page where you must enter the password.3Enter your password to access the web page:a. Enter your sign-in name in the appropriate field. b. Tap in the password box, enter your password, and then select OK.c. Select the button that lets you view the page (Sign In, Enter, Go, and so on).DoneTipSome websites allow you to check a box to have your sign-in name automatically entered each time you visit a particular web page.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 447CHAPTER 20 Browsing the WebFinding information on a web page01Go to Favorites and select Web  .2Open the Find field:a. Go to the web page you want to search.b. Open the menus.c. Select Page, and then select Find Text on Page.3Search the web page:a. Type the text you want to find.b. Select Find.DoneDid You Know?Find locates any text, whether it is letters or numbers. Find is not case-sensitive. TipBecause of the limited space on the device screen, sometimes the current web address (URL) is not fully visible. Use the Page Properties dialog box to view the full URL. Open the Page menu, select Page, and then select Page Info.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 448CHAPTER 20 Browsing the WebQuickly jumping to a pageThe action bar icons allow you to quickly move from page to page.Following a linkMany web pages contain underlined links, which are text or pictures that, when selected, take you to another web page or to another part of the same page. Returning to your home page or a page you recently visitedNo matter where you navigate on the Internet, you can always return to your home page quickly or return to a page you have recently visited.Select the link to go to another web pageSelect the Home icon to go to your home pageSelect theback andforwardarrows to go to previous pagesSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 449CHAPTER 20 Browsing the WebChanging how you view a pageYou can change how you view web pages by selecting different display views and dragging the screen to view different parts.01Go to Favorites and select Web  .2Go to the web page you want to view.3Select the Display View icon   in the action bar.4Select from one of the following views:Optimized Displays a modified version of the web page so that it is optimized for device viewing.Wide Page Displays the web page as it would appear in a desktop computer web browser.ContinuedTipYou can change your font size for easier viewing.Did You Know?In the Optimized mode, use the 5-way to browse the web page. Press Left or Right to jump to the previous or next link. When a link is highlighted, press Center to go to the link. Press Up and Down to scroll through the web page. Display View iconSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 450CHAPTER 20 Browsing the Web5[ & ] OPTIONAL If the web page is larger than your screen, you can tap and drag the stylus to move the web page in any direction to view different parts of the web page.To activate the Tap and Drag scrolling, you must set the Tap and Drag setting in the General Preferences tab under the Options menu. This feature is disabled when you turn on Writing Area Preferences and use the full screen for Graffiti®2 writing.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 451CHAPTER 20 Browsing the WebBookmarking your favorite pagesBookmarking your favorite web pages allows you to quickly return to those pages.Adding a bookmark01Go to Favorites and select Web  .2Go to the web page that you want to bookmark.3Open the Bookmark Page dialog box:a. Open the menus.b. Select Page, and then select Add Bookmark.4[ & ] OPTIONAL Change the bookmark name, description, or URL. 5Select OK.Done»Key TermBookmark A pointer to a web page. The actual page is not stored, only the URL. Also called a Favorite in some browsers.TipYou can set your bookmark list as your start page.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 452CHAPTER 20 Browsing the WebViewing a bookmarked or saved pageBookmarks and saved pages both appear in the Bookmarks View. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.01Go to Favorites and select Web  .2Select the Bookmark icon  .3Select the name of the bookmarked or saved page you want to visit.On the bottom right of the screen are five icons representing the first five bookmark pages. Select the bookmark page icon to display the page. You can also tap the arrow to go to the next page.DoneTipYou can also view your list of bookmarks by selecting View Bookmarks from the Page menu.Did You Know?A saved page is displayed like a bookmarked page, except that at the top of the page appears the text “Page saved on date -size k.” Bookmark page arrowBookmark page iconsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 453CHAPTER 20 Browsing the WebEditing information about a bookmark or saved pageYou can edit or delete any bookmark or saved page that does not have a lock icon next to it.01Go to Favorites and select Web  .2Select the Bookmark icon  .3Go to the Edit Bookmarks List dialog box:a. Select the Bookmark icon  .b. Open the menus.c. Select Bookmarks, and then select Edit Bookmarks.4Edit the bookmark information:a. Select the name of the bookmarked or saved page that you want to edit.b. Change the bookmark or saved page name, description, or address (URL) by selecting the appropriate option.5Select OK.DoneTipYou can clean up your bookmark list by deleting old bookmarks or saved pages you no longer use. Select the bookmark, select Edit, and then select Delete.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 454CHAPTER 20 Browsing the WebArranging the bookmark listThe web browser includes ten pages so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on a third page.01Go to Favorites and select Web  .2Go to the Edit Bookmarks List dialog box:a. Select the Bookmark icon  .b. Open the menus.c. Select Bookmarks, and then select Edit Bookmarks.3Arrange the bookmarks:a. Use the stylus to drag and drop bookmarks into different slots on the current page to organize them. b. Move a bookmark to a different page by dragging and dropping it onto the Page icon. Page icons represent the ten bookmarked pages with ten slots each for bookmarks. 4Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 455CHAPTER 20 Browsing the WebDisconnecting from and connecting to the InternetWhile you’re working with stored information in the web browser, such as saved pages, stored versions of pages, and so forth, you can disconnect from the Internet to reduce usage charges. You can connect to the Internet again when you need access.Disconnecting from the Internet01Go to Favorites and select Web  .2Disconnect from the Internet:a. Open the menus.b. Select Page, and then select Disconnect.DoneDid You Know?Generally, if you are using a GPRS service, you are charged only for the data sent. If you are using a GSM service, you are charged for the time you are connected. TipWhen you are in another application and you tap a URL, the web browser connects to the Internet and displays the page. The web browser also opens when you select an HTML file that you receive as an email attachment.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 456CHAPTER 20 Browsing the WebConnecting to the Internet01Go to Favorites and select Web  .2Connect to the Internet:a. Open the menus.b. Select Page, and then select Connect. Alternately, you can enter a URL on the address line and select Go. DoneTipIf the connection is not established, do one of the following:Select Cancel to stop the connection process. Select Change Network to select a different service to connect to.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 457CHAPTER 20 Browsing the WebDownloading files and pagesYou can download files or save files for viewing when you are not connected to the Internet.Downloading a file01Go to Favorites and select Web  .2Go to the web page you want to view.3Select the link of the file you want to download.4Select a download option:Application name Downloads the file to an application. For example, if you are downloading a Word document, the file downloads into Documents To Go. Card If you have an expansion card installed, the file downloads onto the card. If you don’t have an expansion card installed, the file is downloaded into the default folder for that file type on the device’s internal drive. If that file type does not have a default folder, it downloads into a folder called Blazer Downloads.5Select Save, and then select OK.DoneTipIf you decide that the download process is taking too long, you can stop it. To stop a web page from downloading, select the Stop icon in the action bar. To stop a file from downloading, select Cancel in the Download dialog box.Did You Know?The maximum file size you can download through the web browser is 2MB.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 458CHAPTER 20 Browsing the WebSaving a web pageIf you want to save a web page (such as a travel itinerary or Internet order receipt) indefinitely, you can create a saved page. The copy is stored on the device until you delete it.1Go to Favorites and select Web  .2Go to the web page you want to save.3Go to the Save Page dialog box:a. Open the menus.b. Select Page, and then select Save Page.4Save the web page:a. Change the page name or description if you want.b. Select OK.DoneDid You Know?Saved pages are listed with the bookmarks in the Bookmark List. The saved pages have an orange corner.Did You Know?The web browser also functions as a viewer, enabling you to quickly view certain files while working in other applications. For example, if you read an email message that has a file attached in HTML format, select the file and the web browser opens so that you can view the file. TipSaving a web page on your device allows you to view a web page without being online.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 459CHAPTER 20 Browsing the WebViewing a saved fileYou can use the web browser to view web pages or image files that are on the device’s internal drive or an expansion card. The types of file that can be viewed include HTML, HTM, GIF, and JPG.01Press the Files button  .2Select a file or folder to open it.A web browser icon appears to the left of the file name in the Files list if it is a file that is automatically opened in web browser.DoneTipSuppose you have an HTML file on your desktop computer that you want to carry with you. Download the file onto device’s internal drive or expansion card and use the web browser to view the page on your device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 460CHAPTER 20 Browsing the WebCommunicating with other usersYou can communicate with others by means of email or beaming.Sending email by means of an Internet email accountYou can use your Internet email account to send an email message and attachments.01Go to Favorites and select Web  .2Log in to your Internet email account:a. Go to the web page that allows you to log in to your email account.b. Enter your username and password.3Compose your email message.4Send or save the email message.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 461CHAPTER 20 Browsing the WebReturning to a web page you recently visitedUsing the Back and Forward icons to browse through the pages you recently visited, one page at a time, can be tedious. Instead, open the History list to go to a page you recently visited. You can go back to a page you remember visiting but did not bookmark. Use the History list to jump directly to that page. Items in the History list are sorted chronologically. 0R1Go to Favorites and select Web  .2Open the History dialog box:a. Open the menus.b. Select Page, and then select History.3Select the web page you recently visited.DoneTipYou can delete all pages saved in the History list by selecting Clear All. TipCreate a bookmark to save the location, or create a saved page to save the content of a web page indefinitely.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 462CHAPTER 20 Browsing the WebChanging your home and start pagesYou can change the page that your Home Page icon   goes to, or change the page that the web browser starts with when it is first opened.Changing your home pageYou can choose a home page from any web address.0C1Go to Favorites and select Web  .2Open the Preferences Page dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select the Page tab.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 463CHAPTER 20 Browsing the Web3Select the Home Page box.4Enter the URL you want as your home page by doing one of the following:• To select one of the last five pages you viewed, select the Previously Viewed pick list and select a URL.• Enter a URL on the Address line.5Select OK twice.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 464CHAPTER 20 Browsing the WebChanging your start pageYou can select the start page you want your device to open to when you first open the web browser. 01Go to Favorites and select Web  .2Open the Preferences Page dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select the Page tab.3Select the Start with pick list, and select the page you want to start with when you first open the web browser:Home Page The page you have set as your home page.Last Page Viewed The last page you viewed before exiting the web browser.Bookmarks The Bookmarks dialog box opens. The web browser does not connect to the Internet.Blank Page An empty page with no URL or dialog box4Select OK.Done0SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 465CHAPTER 20 Browsing the WebSetting advanced browser optionsYou can change options on your device to improve the speed, ease of use, and security of your browsing experience.Changing how images are downloadedImages in web pages can be very large. You can set an option to make web pages download faster by removing images altogether. 01Go to Favorites and select Web  .2Open the General Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select General tab.3Check or uncheck the Disable Images box to disable or enable images. 4Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 466CHAPTER 20 Browsing the WebSetting whether to automatically complete web addresses and form fieldsYour device can store information, such as web addresses and form fields. If autofill is enabled, when you enter the first few letters of a URL you’ve entered before in the URL Entry field, your device completes the URL for you. Also, when you are filling out forms and applications, your device can complete the information for you.01Go to Favorites and select Web  .2Open the General Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select General tab.3Check or uncheck the Disable Auto Complete box to enable or disable autofill. 4Select OK.DoneTipFilling out an order form or application on the web usually requires entering several pieces of information: your name, address, phone number, and so on. When you enable autofill, your device stores the information you entered in these fields. The next time you use that order form and type the first few letters in a field, your device remembers the last item you entered in that field that started with those letters, and fills in the field.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 467CHAPTER 20 Browsing the WebAllowing websites to remember personal informationBy default, your device saves the cookies it receives. If you want more privacy, you can tell your device not to accept cookies. 01Go to Favorites and select Web  .2Open the General Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select General tab.3Check or uncheck the Disable cookies box.4Select OK.Done»Key TermCookie Some websites store information in a small text file, called a cookie, that is saved on your device. A cookie usually stores information about you and your preferences for that website. A site can use this information to customize the pages you see the next time you visit. Allowing a website to create a cookie does not give the site access to the rest of your device. A cookie stores only the information you provide while visiting the website.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 468CHAPTER 20 Browsing the WebSetting preferences for storing web pagesYour device stores web pages automatically in the cache. 1Go to Favorites and select Web  . 2Open the Advanced Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select Advanced.Continued»Key TermCache The cache in your device is a block of memory that stores web pages so you can view them again without accessing the Internet. Cached web pages are saved, thereby saving the content you’ve viewed even when you exit the web browser.TipRemember that your device has a limited amount of memory. Choose a cache size that lets you store at least a few pages but still leaves room on your device for other data and applications. A value of at least 1MB is recommended.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 469CHAPTER 20 Browsing the Web3Change the size and content of the cache by using the following options:Set memory limit for storing pagesSets the amount of memory used for your cache. Pages are cached so they load faster the next time you view them.Cookies  Indicates how much memory is being used by cookies. Clear Cache Clears the cache immediately and frees the memory.Clear cache on exit Check the box to clear the cache each time you exit the web browser. Uncheck the box to keep the cache from session to session.4Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 470CHAPTER 20 Browsing the WebSetting preferences for using a proxy serverYour device comes with the proxy server turned off. You can turn the proxy server on and configure a proxy server. 01Go to Favorites and select Web  . 2Open the Advanced Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select Advanced.Continued»Key TermProxy server A server that provides access to files from other servers by retrieving them either from its local cache or from the remote server. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 471CHAPTER 20 Browsing the Web3Set your proxy server preferences:a. Select Set Proxy.b. Check or uncheck the Use proxy server box to use or not use a proxy server.c. If you want to use a proxy server, select the Use Proxy box and enter the appropriate server address and port number.d. Select OK.4Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 472CHAPTER 20 Browsing the WebSetting whether to accept JavaScriptYou can choose to bypass JavaScript elements on the web pages you view. JavaScript is often used on web pages for interactive content.01Go to Favorites and select Web  .2Open the General Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.c. Select General tab.3Check or uncheck the Disable JavaScript box to enable or disable JavaScript. 4Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 473CHAPTER 20 Browsing the WebRelated topicsClick a link below to learn about these related topics:Moving Around• Opening applications• Using menusCategories Organizing messages by arranging them into categories and sorting themConnecting Setting up a phone connection using the Bluetooth® wireless technology on your deviceVersaMail®Sending email messages using a link from a web page.Tips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with the web browser or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 474CHAPTER 21Dialing Phone Numbers from Your DeviceNeed to dial a number? You can dial phone numbers directly from a Contact using Quick Connect. If you don’t have the number listed as a contact, you can tap the number on the Dialer keypad, select Dial, and your mobile phone begins dialing (GSM phone required; sold separately). Your call history stays on your device for easy access later.Benefits of Dialer• Easily dial numbers that are not in Contacts by using the keypad on your device screen• Keep your call history on your device• Quickly dial numbers using speed dialIn this chapterDialing a numberUsing speed dialRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 475CHAPTER 21 Dialing Phone Numbers from Your DeviceDialing a numberTapping out a number on your device is sometimes easier than using your mobile phone.Entering a number01Go to Applications and select Dialer  .2Tap the telephone number on the keypad.3Select Dial.DoneBefore You Begin[!]Before you can dial a number, you must set up a phone connection on your device.Select and hold the 0 key to add a + (plus) to the number sequenceDigits appear in the numeric displayEnter phone number and select DialSelect Clear to delete last digit from numeric display. Select and hold to clear entire numeric displaySECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 476CHAPTER 21 Dialing Phone Numbers from Your DeviceRedialing the most recently used number01Go to Applications and select Dialer  .2Dial the most recently used number:a. Select Dial to display the most recently used number.b. Select Dial again to dial the number.DoneSelect DialThe most recently dialed number is displayedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 477CHAPTER 21 Dialing Phone Numbers from Your DeviceDialing a number from the Call History List01Go to Applications and select Dialer  .2Dial the number from the list:a. Select History.b. Select an entry from the History list.c. Select Dial.DoneDid You Know?Dialer keeps a list of 11 of the most recently dialed numbers. Did You Know?If the number is a speed dial entry, the name from the speed-dial entry appears in the Call History list.Select entry to enter number on Dialer screenSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 478CHAPTER 21 Dialing Phone Numbers from Your DeviceUsing speed dialSpeed dial allows you to store ten of your most commonly used numbers and to dial one with a single tap.Adding a speed-dial entry01Go to Applications and select Dialer  .2Add a speed-dial entry:a. Select Speed.b. Select an empty speed-dial button. c. Enter a name and telephone number.d. Select OK.DoneSelect empty speed-dial buttonSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 479CHAPTER 21 Dialing Phone Numbers from Your DeviceDialing a number using speed dial01Go to Applications and select Dialer  .2Dial the number:a. Select Speed.b. Select one of the named speed-dial buttons.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 480CHAPTER 21 Dialing Phone Numbers from Your DeviceEditing a speed-dial entry01Go to Applications and select Dialer  . 2Select an entry to edit:a. Select Speed.b. Select Edit.c. Select an entry.3Edit the entry.4Select OK, and then select Done.DoneTipYou can go directly to the Edit Entry dialog box by tapping and holding a speed-dial button.Select EditSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 481CHAPTER 21 Dialing Phone Numbers from Your DeviceRelated topicsClick a link below to learn about these related topics:Moving AroundOpening applicationsConnecting Connecting your device to a mobile phoneContacts Using Quick Connect and Tap-to-Connect in Contacts to dial phone numbersTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with Dialer or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 482CHAPTER 22Sharing InformationYou have to get this memo to your boss—now. Or the photo of the grandkids in their Halloween costumes to your mom. After you’ve used your device to create or capture that important business and personal information, it’s time to share it with others.Your device comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way of sending your info.Benefits of sharing• Keep others up-to-date with meaningful business and personal information• Choose the most convenient sharing method from a variety of options• Create an informal backup copy of important infoIn this chapterUsing the Send commandBeamingOther ways of sharing informationRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 483CHAPTER 22 Sharing InformationUsing the Send commandYou can send information from within an application—such as a photo or video, a contact, or an appointment—to other Palm OS® device users. You can also send a category of information or even an entire application.You can use the Send command in many applications to send information wirelessly using one of the following methods:• Using the built-in Bluetooth® wireless technology on your device• As an attachment to an e-mail message• As part of a text messageSending information from within an application using Bluetooth technologyYou can use your device’s built-in Bluetooth technology to send information directly to another device that includes Bluetooth technology. You must be within range of the receiving device to send information using Bluetooth technology. The maximum range is approximately 25–30 feet (8–10 meters); however, the shorter the range, the more quickly and accurately you can send information.Before You Begin[!]You must complete all the prerequisites for the messaging application.To use your device’s built-in Bluetooth wireless technology, you must setup a phone connection. To use it with your device’s IR port, run Phone Link Updater, and then use the Phone Link application to set up a phone connection.Did You Know?You can also easily send information from the desktop component of many applications. For example, you can send photos from the palmOne™ Media desktop application. See the online desktop help for information.TipIf you are unable to send information to another device, try moving closer to the receiving device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 484CHAPTER 22 Sharing Information01Select the information you want to send:a. Open an application.b. Select the entry you want.2Select a sending method:a. Open the menus.b. Select the Send menu item in the leftmost menu. In most applications, the leftmost menu is named Record.c. Select Bluetooth, and then select OK.3Select the receiving device on the Discovery Results screen, and then select OK. The information is sent to the receiving device.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 485CHAPTER 22 Sharing InformationSending a category using Bluetooth technology01Select the category you want to send:a. Open an application.b. From the list view, select the pick list in the upper-right corner and select the category you want. This takes you to the list view within the selected category.2Send the category:a. Open the menus.b. Select the Send Category menu item in the leftmost menu.c. Select Bluetooth, and then select OK.3Select the receiving device on the Discovery Results screen, and then select OK. The information is sent to the receiving device.DoneTipCreate a category of Calendar events such as your child’s soccer schedule, and then send the entire category to your spouse’s device.Did You Know?When you send a category, the individual entries within the category (contacts, memos, photos, and so on) appear as unfiled items on the receiving device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 486CHAPTER 22 Sharing InformationSending an application using Bluetooth technology01Select the application you want to send:a. Go to Applications.b. Open the menus.c. Select Send on the App menu.d. Select the application you want to send. You cannot send an application that has a lock icon next to the application size.2Send the application:a. Select Send.b. Select Bluetooth, and then select OK.3Select the receiving device on the Discovery Results screen, and then select OK. The information is sent to the receiving device.DoneDid You Know?You can send an application from an expansion card inserted into expansion slot. Tap the Send From pick list and select the expansion card.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 487CHAPTER 22 Sharing InformationUsing the Send command with the VersaMail® applicationYou can send information as an attachment to an email message using the Send command. Follow the procedures for sending information, a category, or an application. Select VersaMail in the Send With dialog box. The VersaMail® application opens, displaying a blank message with the information you want to send as an attachment. Address the message, enter a subject line, and then select Send or Get & Send.Using the Send command with SMS You cannot send a category or an application with SMS.You can send information as part of a text message using the Send command. Follow the procedure for sending information. Select SMS in the Send With dialog box. The SMS application opens, displaying a new text message with the information you want to send as the body of the message. Address the message, and then select Send. NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 488CHAPTER 22 Sharing InformationBeamingUsing the IR port on your device, you can beam information from within an application, such as a photo or video, a contact, an appointment, or a task, to other Palm Powered™ devices. You can also beam a category of information or even an entire application.The receiving device must be turned on. Depending on the receiving device model, not all information may be sent correctly.Beaming information from within an application01Select the information you want to beam:a. Open an application.b. Select the entry you want.ContinuedTipFor best results when beaming, the devices should be between 4 and 39 inches (10 centimeters and one meter) apart, and there should be a clear path between them. TipBeaming works best for smaller items. If you have larger items, you can use Bluetooth wireless technology.Expansion cards are convenient for sharing very large items.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 489CHAPTER 22 Sharing Information2Beam the information:a. Open the menus.b. Select the Beam menu item in the leftmost menu. The leftmost menu in most applications is named Record.c. When the Beam dialog box appears, point your device’s IR port directly at the IR port of the other device.3Wait for the Beam dialog box to indicate that beaming is complete.DoneIR portSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 490CHAPTER 22 Sharing InformationBeaming a category01Select the category you want to beam:a. Open an application.b. From the list view, select the pick list in the upper-right corner and select the category you want. This takes you to the list view within the selected category.2Beam the category:a. Open the menus.b. Select the Beam Category menu item in the leftmost menu.c. When the Beam dialog box appears, point your device’s IR port directly at the IR port of the other device.3Wait for the Beam dialog box to indicate that beaming is complete.DoneTipCreate a category of Calendar events such as your meeting schedule, and then beam the entire category to your business partner’s device.TipWhen you receive a beamed item, you can file the item in a category using the Receive dialog box.IR portSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 491CHAPTER 22 Sharing InformationBeaming an application01Select the application you want to beam:a. Go to Applications.b. Open the menus.c. Select Beam in the App menu.d. Select the location of the app from the Beam From pick list.e. Select the application you want to beam. You cannot beam an application that has a lock icon next to the application size.ContinuedNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 492CHAPTER 22 Sharing InformationOther ways of sharing informationHere are some other ways of sharing information:• Copy information or an application onto an expansion card inserted into the expansion slot, and view the information by inserting the card into the slot on another Palm Powered device.• Copy information such as a photo or video from your device to your computer, or from your computer to your device by synchronizing.2Beam the application:a. Select Beam.b. When the Beam dialog box appears, point your device’s IR port directly at the IR port of the other device.3Wait for the Beam dialog box to indicate that beaming is complete.DoneIR portSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 493CHAPTER 22 Sharing InformationRelated topicsClick a link below to learn about these related topics:Synchronizing Sharing information by synchronizing your device with your computerExpansion Sharing information by saving it to an expansion card that can be viewed from another deviceConnecting Setting up a connection with a phone to share information wirelesslyVersaMail Sending information as an attachment to an email messageSMS Sending information as part of a text messageCommonQuestionsAnswers to frequently asked questions about sharing informationTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with sharing information or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 494CHAPTER 23Managing Your ExpensesTired of trying to re-create your business trip when you return? Expense makes it easy to keep track of what you paid for that dinner in New York with your new sales group.You can track costs for meals, lodging, transportation, entertainment, and more, and save all of the information in one convenient place. You can even transfer the information to a spreadsheet on your computer. Benefits of Expense• Monitor your business and personal expenses• Easily retrieve expense information• Create expense reports fasterIn this chapterAdding an expenseChoosing currency optionsDeleting expensesCustomizing the expense listWorking with Expense on your computerRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 495CHAPTER 23 Managing Your ExpensesAdding an expense01Go to Applications and select Expense  .2Enter the expense:a. Select New.b. Enter the amount of the expense.c. Select the Expense type pick list and select a type.You must select an Expense type if you want to save the item.ContinuedDid You Know?Expense is not just for business. Use it to help plan your budget by figuring out how much you spend each month on things like entertainment and dining out.TipAdd an expense simply by writing the first letter of the expense type. For example, entering Dopens a dinner item with today’s date.To enable this feature on your device, open the Options menu and select Preferences. Check the automatic fill box.TipChange the date of an expense by selecting the date of the item.NOTEExpense type pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 496CHAPTER 23 Managing Your Expenses3Enter the details of the expense:a. Select Details.b. Select each field where you want to enter information, and enter it.Category Select a category to sort your expenses.Ty p e Enter the expense type.Payment Select how you paid for the expense.Currency Select the currency used to pay the expense. You can preset this symbol.Vendor and City Enter the vendor and city associated with the expense. For example, a business lunch might be at Rosie’s Cafe in San Francisco.Attendees Enter the people associated with the expense.c. Select OK.That’s it. Your device automatically saves the expense. Make sure you have a current backup. Synchronize often.TipAdd extra information to your expense items. Select the item and select Details. Then select Note and enter the information.TipSelect Lookup in the Attendees list to pull names from Contacts.Did You Know?After you synchronize, you can send your expense information to a spreadsheet on your computer.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 497CHAPTER 23 Managing Your ExpensesChoosing currency optionsExpense is even easier to use when you customize the currency list. You can choose what currencies appear in the pick list, and what symbol automatically appears in new expenses, and you can even create your own currency symbol.Customizing the currency pick listPlace the currency symbols that you use most often in the currency pick list.01Go to Applications and select Expense  .2Open the Receipt Details dialog box:a. Select an expense item.b. Select Details.3Select the currency symbol(s) that you want to see in the pick list:a. Select the Currency pick list, and then select Edit currencies.ContinuedTipIf you travel a lot, update the currency pick list, so that you can quickly get to the symbols you need.Did You Know?Use separate categories for related expenses. For example, create a London category for a trip to London. After you file your expense report for the London trip, you can easily delete the related expenses with the Purgecommand.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 498CHAPTER 23 Managing Your ExpensesPresetting the currency symbolChoose which currency symbols appear when you add a new expense.0SCont’d.b. Select one of the Currency pick lists and select the name of the country whose currency symbol you want to display.c. Select OK, and then select OK again.The expense list now displays the currencies you selected.1Go to Applications and select Expense  .2Open Expense Preferences dialog box:a. Open the menus.b. Select Options, and then select Preferences.ContinuedCurrency pick listDoneTipIf you’re entering several expenses that all use the same currency, change the preset currency to that symbol to save time.When you’re finished with those expenses, change it again to the next one you’ll use.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 499CHAPTER 23 Managing Your ExpensesCreating a currency symbolIf the currency you want to use is not in the pick list of countries, you can create your own symbol. 03Choose the default currency:a. Select the Default Currency pick list.b. Select the symbol you want to appear when you add new expenses. c. Select OK.0Done1Go to Applications and select Expense  .2Open the Custom Currencies dialog box:a. Open the menus.b. Select Options, and then select Custom Currencies.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 500CHAPTER 23 Managing Your Expenses3Create the custom symbol:a. Select a Country box.b. Enter the name of the country and the symbol that you want.c. Select OK, and then select OK again.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 501CHAPTER 23 Managing Your ExpensesDeleting expensesDelete individual expenses, or an entire category of expenses at once.Deleting an individual expense01Go to Applications and select Expense  .2Select the expense you want to delete.3Delete the item:a. Open the menus.b. Select Delete Item in the Record menu.4[ & ] OPTIONAL Check the box to save an archive copy of the expense on your computer.5Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 502CHAPTER 23 Managing Your ExpensesDeleting an entire category of expenses01Go to Applications and select Expense  .2Open the Purge Categories dialog box:a. Open the menus.b. Select Purge on the Record menu.3Delete the category and all of its items:a. Select the category you want to delete.b. Select Purge.c. Select Done.DoneTipTo combine expenses from different categories, rename one category to match the other category’s name.Did You Know?There is another way to delete a category. Select the Category pick list and select Edit Categories. Select the Delete command to delete the selected category and move all of its entries to the Unfiled category.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 503CHAPTER 23 Managing Your ExpensesCustomizing the expense listYou can change the appearance of the expense list.01Go to Applications and select Expense  .2Select Show.3Select the pick lists to change any of the following items, and then select OK:Sort by Sort expenses by date or type.Distance Show distance in miles or kilometers.Show currency Show or hide the currency symbol in the expense list.DoneDid You Know?Customizing the expense list makes it easy to see how much you spent on each type of expense. For example, to see how much you spent on taxis, sort your expenses by type so that all your taxi expenses appear together in the list.Use categories to further refine your list.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 504CHAPTER 23 Managing Your ExpensesWorking with Expense on your computerWINDOWS ONLYUse Expense on your computer to view and manage the expenses you create on your device. Check out the online Help in Palm®Desktop software to learn how to use Expense on your computer. The online Help includes info about the following topics:• Adding, editing and deleting expense items• Organizing your expenses by date, type, amount, notes, or category• Viewing expense items as a list, large icons, or small icons• Converting a list of expenses to a single currency• Printing expense reports• Transferring expense information to other applications, such as Microsoft Excel, using the Send or Export command in Palm Desktop softwareTo open Expense on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Expense on the Launch bar.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 505CHAPTER 23 Managing Your ExpensesRelated topicsClick a link below to learn about these related topics:Moving Around • Opening applications• Using menusEntering Information• Adding contacts to the attendees list with Lookup• Entering information with Graffiti®2 characters and ShortCutsCalculator Performing basic math calculations associated with your expensesCategories • Creating and editing categories• Organizing expenses by type and sorting themCustomizing Setting number formatsTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with Expense or anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 506CHAPTER 24Performing CalculationsWhether you’re figuring the tip on a restaurant bill or balancing your checkbook, it’s always nice to have a calculator on hand. And because it’s part of your device, there’s no need to carry a separate calculator.Benefits of Calculator• Always have a calculator with you• Store calculations for later useIn this chapterCalculator buttonsViewing recent calculationsRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 507CHAPTER 24 Performing CalculationsCalculator buttons0Clear any value in the Calculator memory.Recall the stored value from the memory and enter it into the current calculation.Place the current number into memory. The current number is added to the total that is already in the memory. Tapping this button does not affect the current calculation; it just places the value in memory.Clear the last number you entered.Clear the entire calculation so that you can start over.Enter a number, and then select this button to change it to a percentage.Enter a number, and then select this button to calculate the square root of the number.Enter a number, and then select this button to make it negative.TipUse the memory buttons to store and recall a number you enter in multiple calculations.TipIf you make a mistake entering a number in the middle of a calculation, use the CE button to re-enter the number without starting the calculation over.TipOpen the Options menu and select Advanced Mode to display a scientific calculator.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 508CHAPTER 24 Performing CalculationsViewing recent calculationsView recent calculations to confirm that you entered everything correctly.01Go to Applications and select Calculator  .2Open the History dialog box:a. Open the menus.b. Select Edit, and then select Show History.c. Select OK.DoneDid You Know?Viewing recent calculations is helpful when double-checking the math in your checkbook register.Did You Know?Calculator History also has these functions:Clear Select to clear the calculator’s history.Copy Select to copy the history of calculations. Then paste them into another application by opening the Edit menu and selecting Paste in the other application.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 509CHAPTER 24 Performing CalculationsAccessing different calculatorsDo you need a scientific or financial calculator? Your calculator has a variety of modes that can help you calculate formulas in a number of different areas.01Go to Applications and select Calculator  .2Access the advanced mode calculators:a. Open the menus.b. Select Options, and then select Advanced Mode. You can now use the scientific calculator.c. If you want to use other calculators, such as finance, logic, statistics, or area, open the menus, select Options, and then select a mode from the list.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 510CHAPTER 24 Performing CalculationsRelated topicsClick the links below to learn about these related topics:Moving Around • Opening applications• Using menusEntering InformationEntering numbers with Graffiti® 2 charactersTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with Calculator or anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 511CHAPTER 25Keeping Your Information PrivateYou probably wouldn’t leave your door unlocked at night, so why should it be any different with your device? When you think about the amount of personal and private information stored there, you’ll definitely want to protect it.Benefits of privacy• Protect information if your device is misplaced• Hide private information• Unlock your device using only one handIn this chapterChoosing a security levelMarking information as privateSetting the level of privacyUsing a passwordLocking your deviceUsing Quick UnlockEncrypting your informationLimiting the number of password attemptsRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 512CHAPTER 25 Keeping Your Information PrivateChoosing a security levelThere are a variety of security levels available for your device. Choose the level that provides the best mix of security and convenience.Activating no security features All entries are accessible to anyone who has your device. This includes entries that are marked private but are not masked or hidden.Masking private entries without creating a password Masked entries are displayed when selected. This provides some degree of privacy for private entries, but anyone can view the info by simply selecting it.Hiding private entries and creating a password Private entries are displayed when the password is entered. This is the basic level of security.Encrypting entries (requires assigning a password) Entries are scrambled whenever your device locks, and are only displayed when the password is entered. Choose to encrypt all information, or just private entries. This feature provides better security than hiding private entries and assigning a password.Limiting the number of password attempts Selected information is deleted after a specified number of incorrect password attempts. Use this feature along with encryption for the highest level of security.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 513CHAPTER 25 Keeping Your Information PrivateMarking information as privateMarking an entry as private is the first step in protecting your info. 01Open an application.2Create a new entry, or select the entry that you want to make private.3Mark it as private:a. For existing Contacts, select Edit.b. Select Details.c. Check the Private box.d. Select OK.e. In Contacts and Memos, select Done.DonePrivate boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 514CHAPTER 25 Keeping Your Information PrivateSetting the level of privacyAdd further protection to your private entries by setting the privacy level (hidden/masked).Hiding or masking private entries01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Select the display option for private entries:a. Select the Private Records pick list.b. Select one of these options, and then select Done.Show Display private entries.Mask Block entries with a gray bar; you can see the bar onscreen, but you can’t see the entries’ content.Hide Make private entries invisible.ContinuedTipYou can also set the level of privacy from within certain applications. Open the Options menu,select Security, and then select the level of privacy from the Privacy pick list.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 515CHAPTER 25 Keeping Your Information PrivateViewing an entry that is maskedTo open a masked entry, select the entry. If you have a password, enter it in the Show Private Records dialog box, and then select OK. When you close a masked entry, it remains masked.Using a passwordFurther protect your hidden or masked entries by creating a password, which is needed to display the contents of hidden/masked entries.Cont’d.DoneMasked entryTipUse a password to protect confidential work or personal information. If your device is lost or stolen, this information will be safe.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 516CHAPTER 25 Keeping Your Information PrivateCreating a password01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Create a password:a. Select the Password box.b. Enter a password with Graffiti® 2 writing, the numeric keypad, or the onscreen keyboard.c. Select OK.ContinuedTipThe best passwords consist of a mix of letters, characters, and numbers. Longer passwords are better than short ones. Any password you create is case-sensitive.Password boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 517CHAPTER 25 Keeping Your Information PrivateChanging a passwordYou can change your password at any time. You must enter the current password before you can change it.03Confirm the password and enter a hint:a. Enter the password again, and then select OK.b. Enter a hint to help you remember the password if you forget it, and then select Done.4Select Done.Done1Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.ContinuedTipIn Palm®Desktop software, you can require password entry for private info to display. Open the Tools menu and select Options, and then select Security.Password boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 518CHAPTER 25 Keeping Your Information Private2Enter your current password:a. Select the Password box.b. Enter the current password, and then select OK.3Change your password:a. Select OK.b. Enter a new password, and then select OK.4Confirm the password and enter a hint:a. Enter the password again, and then select OK.b. Enter a hint to help you remember the password if you forget it, and then select Done.5Select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 519CHAPTER 25 Keeping Your Information PrivateDeleting a passwordYou can delete your password at any time. You must enter the current password before you can delete it.01Enter your password:a. Select the Password box.b. Enter the current password, and then select OK.2Delete your password:a. Select Unassign.b. Select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 520CHAPTER 25 Keeping Your Information PrivateDeleting a forgotten passwordIf you forget your password, your device displays the password hint (if you entered one) to help you remember the password. If you still can’t remember the password, you can delete it from your device. Deleting a forgotten password also deletes all entries marked as private.Be sure to synchronize your device with your computer before and after this procedure, so you can restore any private entries that were deleted along with the password.01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Open the Incorrect Password dialog box:a. Select the Password box.b. Tap any number on the keypad, and then select OK.ContinuedIMPORTANT[!]Password boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 521CHAPTER 25 Keeping Your Information Private3Delete the forgotten password:a. Select Lost Password.b. Select Delete Password.4Synchronize your device with your computer to restore any private entries that were deleted.5[ & ] OPTIONAL Create a new password.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 522CHAPTER 25 Keeping Your Information PrivateLocking your deviceProtect the entire contents of your device, whether marked private or not, by using your password to lock your device. You can set your device to lock automatically, or you can lock it manually.If you lock your device, you must enter the exact password to unlock it. If you forget the password, your device will show you the hint you entered to help you remember the password. If you still cannot remember the password, you must do a hard reset to resume using your device. A hard reset deletes all of the information on your device, including your password. You can restore the information by synchronizing your device with your computer. Locking your device automatically01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Open the Lock Device dialog box:a. Select the Auto Lock box.b. If necessary, enter your password, and then select OK.ContinuedBefore You Begin[!]To use the locking feature, you must first create a password for your device.TipTo start your device when it is locked, turn it on. Enter your password, and then select Done.IMPORTANT[!]Auto Lock boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 523CHAPTER 25 Keeping Your Information Private3Select one of these lock options:Never Always leave your device unlocked.When power is offAutomatically lock your device whenever you turn it off.At a preset time Set a time when your device will automatically lock.After a preset delay Set a period of inactivity after which your device will automatically lock.4Select OK, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 524CHAPTER 25 Keeping Your Information PrivateLocking your device manually01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Select Lock.3Select Lock Device.DoneLockSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 525CHAPTER 25 Keeping Your Information PrivateUsing Quick UnlockYou can unlock your device by creating a special combination sequence with the 5-way navigator—similar to the combination you use to open a padlock. Use this sequence in place of your password to quickly unlock your device. Quick Unlock works only with your first three attempts to unlock your device. After three attempts, you must use your password to unlock your device. Creating a Quick Unlock combination01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Open the Quick Unlock dialog box:a. Select the Quick Unlock box.b. If necessary, enter your password, and then select OK.ContinuedBefore You Begin[!]To use Quick Unlock, you must first create a password for your device.TipYou can change a Quick Unlock combination at any time. Follow the same steps you used to create the combination.Quick Unlock boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 526CHAPTER 25 Keeping Your Information Private3Create a Quick Unlock combination sequence:a. Use the 5-way or tap the onscreen navigator to create a combination.For example, you might choose Left-Right-Left as a combination.b. Select OK.4Select Done.When your device is locked, you can now unlock it by using the Quick Unlock combination, or by entering your password.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 527CHAPTER 25 Keeping Your Information PrivateDeleting your Quick Unlock combination01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Open the Quick Unlock dialog box:a. Select the Quick Unlock box.b. If necessary, enter your password, and then select OK.3Delete the Quick Unlock combination:a. Select Unassign.b. Select Done.DoneQuick Unlock boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 528CHAPTER 25 Keeping Your Information PrivateEncrypting your informationYou can encrypt selected information whenever your device locks. This means that your information is scrambled so that it cannot be read. When you unlock your device and enter your password or Quick Unlock combination, the encrypted information is unscrambled.The more information you select for encryption, the longer your device takes to scramble (and unscramble) the information. Also, applications that use large files, such as palmOne™ Media,take a long time to encrypt. In these cases, consider the trade-off between security and convenience.01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.ContinuedBefore You Begin[!]To use encryption, you must first create a password for your device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 529CHAPTER 25 Keeping Your Information Private2Open the Encrypt Data dialog box:a. Select Options.b. Check the Encrypt data when locked box.c. Select Choose Applications.3Select the applications you want to encrypt, and then select OK.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 530CHAPTER 25 Keeping Your Information PrivateLimiting the number of password attemptsYou can set the number of incorrect password attempts that are allowed before selected information is deleted from your device. This feature, called intrusion protection, protects sensitive information from an intruder who uses an automated means to try every possible combination until the password is found. Use intrusion protection if you keep highly confidential information on your device.  If you limit the number of password attempts, be sure to use Keylock to prevent accidental password attempts while your device is in a purse or pocket.4[ & ] OPTIONAL To encrypt only the private entries in the applications you selected, check the Encrypt private records only box.5Select OK, and then select Done.DoneTipSynchronize your device with your computerfrequently to prevent loss of information if intrusion protection is triggered.Did You Know?Incorrect Quick Unlockattempts are not included in the intrusion protection counter.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 531CHAPTER 25 Keeping Your Information Private01Open Security:a. Go to Applications.b. Select Prefs  .c. Select Security.2Set the number of password attempts:a. Select Options.b. If necessary, enter your password, and then select OK.c. Select the Intrusion Protection box.d. Enter the number of password attempts that are allowed before selected information on your device is deleted.ContinuedIntrusion Protection boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 532CHAPTER 25 Keeping Your Information Private3Select the information that is deleted after the set number of failed attempts:a. Select the Delete pick list and select one of these options:No Data No information is deleted after the set number of failed attempts.Private Records All entries marked private are deleted after the set number of failed attempts.All Data All information you entered and all applications you installed on your device are deleted after the set number of failed attempts.b. Select OK.4Select OK two more times, and then select Done.DoneTipThe number of password attempts must be between 5 and 99.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 533CHAPTER 25 Keeping Your Information PrivateRelated topicsClick a link below to learn about these related topics:Moving Around • Opening applications• Using menusManaging Info Creating a backup of your informationCustomizing Entering your owner information in case your device is lost or stolenMaintaining Doing a hard resetCommonQuestionsAnswers to frequently asked questions about privacyTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with private entries or anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 534CHAPTER 26Using Categories to Organize InformationIf you’re like most people, you use your device to manage your work life and your personal life. Yet these two areas contain so many details: your children’s after-school activities, your conference schedule, your shopping list for the week, and entertainment.Categories help you organize different aspects of your life, no matter how you choose to group them.Benefits of categories• Better organize your information• Easily retrieve the information you needIn this chapterAdding a categoryRenaming a categoryDeleting a categoryPlacing information in acategoryViewing information by categoryRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 535CHAPTER 26 Using Categories to Organize InformationAdding a categoryYou can add categories in many applications: Contacts, Expense, Memos, Note Pad, Tasks, and palmOne™ Media. (In palmOne Media, categories are called albums.) Place individual entries in these categories to easily get to a group of related items.In addition to putting individual entries into a category, you can also put entire applications into categories. For instance, you may find it convenient to put Expense and Calculator into a category called Money.01• To add a category for individual entries in one of the applications above, open that application.• To add a category for applications, go to Applications.2Add a new category:a. Select the pick list in the upper-right corner, and then select Edit Categories.b. Select New and enter the name of the new category.c. Select OK, and then select OK again.DoneDid You Know?You can have up to 15 categories in an application.TipColors make it easy to find the info you need in Calendar.TipAdd a category in Contacts that contains all of your medical numbers for quick access.Other useful categories in Contacts are Emergency, for fire, ambulance, and police; Children, for your children’s school and friends; and Entertainment, for restaurants or theaters that you visit often.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 536CHAPTER 26 Using Categories to Organize InformationRenaming a category01• To rename a category within an application, open that application.• To rename a category for applications, go to Applications.2Rename the category:a. Select the pick list in the upper-right corner, and then select Edit Categories.b. Select the name of the category you want to change, and then select Rename.c. Enter a new category name, and then select OK.d. Select OK again.DoneTipIf you want to combine items in different categories, rename one category to the other category name.Did You Know?Some categories, like All and Unfiled, come with your device and cannot be changed.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 537CHAPTER 26 Using Categories to Organize InformationDeleting a categoryIf you delete a category, the items in that category will move to the Unfiled category.01• To delete a category within an application, open that application.• To delete a category for applications, go to Applications.2Delete the category:a. In Calendar, select an event, and then select Details.b. Open the list of categories:Calendar Select the Category pick list.All other applications Select the pick list in the upper-right corner, and then select Edit Categories.c. Select the name of the category you want to delete, and then select Delete.d. Select OK.DoneTipIn Expense, you can delete a category, including its contents, with the Purge command.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 538CHAPTER 26 Using Categories to Organize InformationPlacing information in a categoryYou can place individual entries into categories within an application. For example, you may want to place some of your contacts in a category called Medical.You may also find it convenient to view applications in groups. You may want all of your games in one category, or all of your multimedia applications in another. Then you can go right to the group of applications you need.An entry or application cannot be placed in more than one category. Placing an entry in a category01Open an application that contains a category option. In Calendar, go to Day View.2Open an entry.3In Note Pad only: skip to step 5.4Open the Details dialog box:Contacts Select Edit, and then select Details.All other applications Select Details.ContinuedTipYou can also enter new information into a category by opening the application, and then selecting the category from the upper-right corner. Select New and enter the information.  NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 539CHAPTER 26 Using Categories to Organize Information5Place the entry in a category:a. Select a category from the Category pick list.b. If necessary, select OK.c. If necessary, select Done.DoneTipTo place an entry in a different category, simply select a different category from the Category pick list. CategorySECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 540CHAPTER 26 Using Categories to Organize InformationPlacing an application in a category01Go to Applications.2Open the Category dialog box:a. Open the menus.b. Select Category in the App menu.3Place the application in a category:a. Select the pick list next to the application you want to place in a category.b. Select a category, and then select Done.DoneFPOSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 541CHAPTER 26 Using Categories to Organize InformationViewing information by category01• To view entries by category, open an application that contains categories.• To view applications by category, go to Applications.2Display the category you want to view:Calendar Select Show Category List, and then select the category you want to view from the pick list.All other applications Select the category you want to view from the pick list in the upper-right corner.DoneTipIn Applications view, scroll through the categories by pressing Right or Left on the 5-way navigator. To view all of the applications on your device, select the All category.TipScroll through the categories in Contacts by repeatedly pressing the Contacts button.Pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 542CHAPTER 26 Using Categories to Organize InformationRelated topicsClick a link below to learn about these related topics:Moving Around • Opening applications• Using menusCalendar Color-coding your events in CalendarMedia Organizing photos or videos into albumsSharing Beaming a category to another Palm Powered™ deviceTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with categories or anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 543CHAPTER 27Managing Clock SettingsForget your watch? Or just forget to reset it when you landed in Toronto? Neither matters, as long as you have your device. Not only can you rely on it for the correct time, but you can even set an alarm so you don’t miss that early flight back home.Benefits of World Clock• Always have the correct time, no matter where you are• No need to carry a separate alarm clockIn this chapterChecking the current date and timeSetting the primary locationChoosing secondary locations for other time zonesModifying the locations listSetting the alarm clockChanging the clock displayRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 544CHAPTER 27 Managing Clock SettingsChecking the current date and timeYou can easily check the current date and time by going to Applications and selectingWorld Clock   to display the date and time.Setting the primary locationIn World Clock, you can set the location, date, and time for a primary location. The settings for this primary location are used by all of the applications on your device.0.1Go to Applications and select World Clock  .2Select the primary location:a. Select the primary location pick list.b. Select the location you want to be the primary location.If you need more choices, modify the locations list.Done»Key TermPrimary locationTypically a city in the time zone in which you live.Primary location pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 545CHAPTER 27 Managing Clock SettingsSetting the date and time for the primary locationYou can set the date and time in Preferences, as you did during the initial setup of your device, or in World Clock. When you change the date and time in one application, it is automatically changed in the other.01Go to Applications and select World Clock  .2Select Set Date & Time.3Set the date:a. Select the Set Date box.b. Select the arrows to select the current year.c. Select the current month.d. Select the current day.ContinuedDid You Know?When the Daylight Savings settings are active, the time changes according to the rule for the primary location. For example, in North America, the time changes at 2:00 a.m.; in Europe, it changes at 1:00 a.m.YearMonthDaySECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 546CHAPTER 27 Managing Clock Settings4Set the time:a. Select the Set Time box.b. Select the hour and minute boxes, and then select the arrows to change them.c. Select AM or PM, and then select OK.5Select Done.DoneHourMinuteSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 547CHAPTER 27 Managing Clock SettingsChoosing secondary locations for other time zonesSet World Clock to display the date and time for two other locations.01Go to Applications and select World Clock  .2Select the pick list next to one of the secondary locations.3Select the location you want to use as the new secondary location.If you need more choices, modify the locations list.DoneTipIf you have friends, family, or colleagues in another time zone, select a city in their zone as your secondary location. When you need to contact them, you can easily check to see what time it is where they are.Pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 548CHAPTER 27 Managing Clock SettingsModifying the locations listYou can edit the locations list so that the locations you use most often are easy to find.Adding new locations01Go to Applications and select World Clock  .2Open the Edit List dialog box: a. Select a location pick list.b. Select Edit List.3Add the new location:a. Select Add.b. Scroll through the list to select a location that is in the same time zone as the city you want to add.c. Select OK.ContinuedTipIf you know what you’re looking for in a long pick list, use Graffiti® 2 writing to find it faster. Enter the first letter of the word, and then locate your item.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 549CHAPTER 27 Managing Clock Settings4[ & ] OPTIONAL Select each setting you want to change.Name Enter the name of the location.Time Zone  Select the time zone for the location.Daylight Saving Time Check for your device to automatically adjust the date and time for Daylight Saving Time in this location.Start and End dates Select the boxes to change the start and end dates of Daylight Saving Time, if necessary.5Select OK, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 550CHAPTER 27 Managing Clock SettingsDeleting a location01Go to Applications and select World Clock  .2Select the location you want to delete: a. Select a location pick list.b. Select Edit List.c. Select a location, and then select Remove.3Select OK, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 551CHAPTER 27 Managing Clock SettingsSetting the alarm clock01Go to Applications and select World Clock  .2Set the alarm:a. Select the Alarm box.b. Select the time columns to set the hour and minute, and then select OK.Alarms set in World Clock use the time set for the primary location.ContinuedDid You Know?Use World Clock to set an alarm within the next 24 hours. Set alarms outside of this timeframe in Calendar.Did You Know?Remember to put your device on local time. If you travel from San Francisco to London, make London your primary location so that all your alarms ring on time, instead of eight hours late.TipSet an alarm while you’re working to remind you when to leave to get to your appointment on time.NOTEAlarm boxSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 552CHAPTER 27 Managing Clock SettingsResponding to the alarm clockWhen the World Clock alarm sounds, select one of these three options:OK Cancel the reminder message and return to the current screen.Snooze  Close the alarm reminder message and return to the current screen. The message appears again in five minutes. In the meantime, an indicator blinks in the upper-left corner of the screen to remind you of the upcoming alarm.Go To  Cancel the reminder message and open World Clock.3[ & ] OPTIONAL Select the alarm sound and volume:a. Open the menus.b. Select Options, and then select Alarm Preferences.c. Select the pick lists to select the alarm sound and volume.This volume setting does not affect the other sounds on your device, including the alarms you set in Calendar. You can change the volume of these other sounds in Preferences.d. Select OK.DoneTipTo turn off an alarm before it sounds, select the Alarm box, and then select Alarm Off.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 553CHAPTER 27 Managing Clock SettingsChanging the clock display01Go to Applications and select World Clock  .2Open the Display Options dialog box:a. Open the menus.b. Select Options, and then select Display Options.3Select any of the following options, and then select OK:Show Multiple Locations Display the secondary locations. Deselect it to display only the primary location.Show Date Display the date in World Clock.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 554CHAPTER 27 Managing Clock SettingsRelated topicsClick a link below to learn about these related topics:Moving Around • Opening applications• Using menusCalendar Setting an alarm outside of the next 24 hoursCustomizing Changing the volume of other system soundsTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with World Clock or anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 555CHAPTER 28Customizing Your DeviceAlthough customizing your device is optional, it’s like changing the preset radio stations in your car. Since you’re probably not driving around with the dealer’s preset radio stations, why not personalize your device, too? You can easily customize the sound levels, fonts, and screen colors on your device by using preferences and menus. Or customize the Star button to open your most important application with one press. Preference settings can even help extend the life of your device’s battery.Benefits of customizing• Access applications quickly• Conserve power• Enjoy your device more• Make your screen easy to readIn this chapterCustomizing Favorites ViewCustomizing ApplicationsViewMaking the screen easier to readAssigning a button to yourfrequently used applicationsSetting the date and timeCustomizing the way you enter informationSelecting sound settingsEntering your owner informationConserving battery powerConnecting your device to other devicesCustomizing network settingsSetting up aVPNRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 556CHAPTER 28 Customizing Your DeviceCustomizing Favorites ViewYou can personalize Favorites View by changing the background image to your favorite photo. You can also change the entries to those you use most often.Changing the background photo in Favorites ViewUse your favorite photo as the background in Favorites View.01Go to Favorites.2Open the Display Options dialog box:a. Open the menus.b. Select Options, and then select Display Options.3Select a photo for the background:a. Check the Background box.b. Select the picture box.c. Select a picture. d. Select Done.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 557CHAPTER 28 Customizing Your DeviceChanging entries in Favorites Change the entries in Favorites View to include the applications, files, folders, or web links you use most often. 04Adjust the fade setting so that the text is easy to read against the photo, and select OK.Done1Go to Favorites.2Open the Edit Favorites dialog box:a. Using the 5-way, highlight the favorite you want to change. b. Tap Menu   on the status bar.c. Select Edit Favorites.ContinuedDid You Know?You can move a favorite to a different location on the Favorites list by opening the Favorite menu and then selecting Rearrange Favorites. Drag the favorite you want to the new location.TipYou can also tap and hold on the favorite you want to change.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 558CHAPTER 28 Customizing Your Device3Change the favorite:a. Select the favorite type from the Type pick list: application, file/folder, or web link.b. Select the application from the Original pick list, select to browse to the file or folder, or select to enter the web address you want.c. Enter a name for your new favorite and select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 559CHAPTER 28 Customizing Your DeviceCustomizing Applications ViewUse your favorite photo as the background in Applications View. You can also display your application icons in list format with small icons so that you can see more applications without scrolling.01Go to Applications.2Open the Display Options dialog box:a. Open the menus.b. Select Options, and then select Display Options.3Select the View By pick list and select List or Icon as the display format.4If you want the last category you viewed to reappear the next time you go to Applications, check the Remember Last Category box.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 560CHAPTER 28 Customizing Your Device5Select a photo for the background:a. Check the Background box.b. Select the picture box.c. Select a picture. d. Select Done.e. Adjust the fade setting so that the text is easy to read against the photo.f. Select OK.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 561CHAPTER 28 Customizing Your DeviceMaking the screen easier to readIn many applications, you can change the font style to make text easier to read. There are four font styles available.In certain lighting conditions, you may also need to adjust the brightness to read the information on the screen.Changing the screen fontsSmall font Large fontSmall bold font Large bold fontSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 562CHAPTER 28 Customizing Your Device01Open an application.2Open the Select Font dialog box:a. Open the menus.b. Select Options, and then select Font.3Select the font style you want to use, and then select OK.DoneSmallSmall bold Large boldLargeSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 563CHAPTER 28 Customizing Your DeviceAdjusting the brightness01Tap System Info   on the status bar.2Drag the slider to adjust the brightness level, and then tap outside the dialog box.DoneBrightness sliderSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 564CHAPTER 28 Customizing Your DeviceChanging screen colorsChoose a new set of text and background colors for all your applications. 01Open Color Theme Preferences:a. Go to Applications.b. Select Prefs  .c. Select Color Theme.2Select a theme, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 565CHAPTER 28 Customizing Your DeviceChanging handedness orientation of the screenThe Handedness preferences enable you to select right-hand or left-hand orientation when you rotate the screen into landscape mode. 01Open Handedness Preferences:a. Go to Applications.b. Select Prefs  .c. Select Handedness.2Select your orientation, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 566CHAPTER 28 Customizing Your DeviceAssigning a button to your frequently used applicationsTired of going to Applications View to open an application you use frequently? Use the Buttons Preferences screen to reassign the applications associated with the buttons on the front of your device and the sync button. Customize the Star button so that it opens your most important application, and then reassign the other buttons as needed.For example, if you use Documents often, you can assign Documents to a button so that you don’t have to scroll through Applications View whenever you want to use that application.01Open Buttons Preferences:a. Go to Applications.b. Select Prefs  .c. Select Buttons.2Select the pick list next to the button you want to reassign, and select the application that you want to assign to that button.ContinuedTipTo restore all the buttons to the original palmOne settings, select Default.Did You Know?You can assign input area icons to different applications also. Tap and hold the input area icon and select an application from the dialog box.Select pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 567CHAPTER 28 Customizing Your Device3Assign the full-screen pen stroke:a. Select More.b. Select the pick list and select the action you want to assign to the full-screen pen stroke.c. Select OK.4Assign the sync button:a. Select HotSync.b. Select the pick list next to the icon labeled Cradle and select the application you want to assign to the button.c. Select OK.5Select Done.Done»Key TermFull-screen pen stroke Astroke that is drawn from the bottom of the input area to the top of the screen. You can use this stroke as a quick way to do a selected task, such as opening the Graffiti® 2 help screen.TipIf you have purchased an external modem accessory (sold separately), you can also assign the sync button on the modem by selecting the second pick list.Pick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 568CHAPTER 28 Customizing Your DeviceSetting the date and timeYou can set the date, time, and location for all the applications on your device that require this information. You can also select the format in which the date, time, and numbers appear.Selecting a locationYou can set the current date and time based on your location. When you travel to a new time zone, change the Location setting to quickly reset the date and time. Your appointments stay at the time you entered them—no adjustments for time zones. So always enter your schedule based on the time zone you will be in on the day of the event.0.1Open Date & Time Preferences:a. Go to Applications.b. Select Prefs  .c. Select Date & Time.ContinuedDid You Know?The location you select also appears as the primary location in World Clock.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 569CHAPTER 28 Customizing Your Device2Select the location:a. Select the Location pick list, and select a city in your time zone. If you found a city in the list, go to step 3. No nearby city? Select Edit List, and do steps b through e.b. Select Add.c. Select a city in your time zone, and then select OK.d. Select OK again, and then select Done.e. Select the Location pick list, and select the city you just added.3Select Done.DoneTip You can rename the location to the city where you live. Select the Name field, and then modify the location name.Name fieldSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 570CHAPTER 28 Customizing Your DeviceResetting the date and timeIn most cases you won’t need to reset the date and time. However, you may need to do this if you do a hard reset on your device.01Open Date & Time Preferences:a. Go to Applications.b. Select Prefs  .c. Select Date & Time.2Select the location.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 571CHAPTER 28 Customizing Your Device3Set the date:a. Select the Set Date box.b. Select the arrows to select the current year.c. Select the current month.d. Select the current date.4Set the time:a. Select the Set Time box.b. Select the hour and minute boxes, and then select the arrows to change them.c. Select AM or PM, and then select OK.If you’re using a 24-hour clock format, you won’t see the AM and PM options.5Select Done.DoneYear arrowsNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 572CHAPTER 28 Customizing Your DeviceSelecting formats for dates, times, and numbersWould you rather see the time displayed in a 24-hour format, or dates that begin with the month or year? Use the Formats Preferences screen to change these settings and to apply them to all the applications on your device. You can quickly choose the preset formats based on geographic regions where you might use your device. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix. You can use the original preset formats or change them based on your personal preferences.01Open Formats Preferences:a. Go to Applications.b. Select Prefs  .c. Select Formats.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 573CHAPTER 28 Customizing Your Device2Select a country:a. Select the Preset to box to open the Set Country dialog box.b. Select a country.c. Select OK.3[ & ] OPTIONAL Customize any of the following preset formats:Time Controls whether the time is displayed in 12-hour or 24-hour format and which symbol separates the numbers.Date Controls the sequence in which the day, month, and year appear and which symbol separates the segments.Week starts Controls whether applications treat Sunday or Monday as the first day of the week.Numbers Controls the decimal and thousands separator symbols.4Select Done.DoneTipThe country setting changes only the way the date and time look. It doesn’t change your device’s time to that country’s time. To do that, go to Date & Time Preferences or to World Clock.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 574CHAPTER 28 Customizing Your DeviceCustomizing the way you enter informationYour device lets you choose how you enter information. You can choose the input area or the writing area, choose Graffiti 2 strokes, and create shortcuts to make entering information faster.Customizing the input areaYou can configure your input area with preferences for keyboards or for Graffiti 2 writing. You can also choose to see your strokes as you write.01Open Input Preferences:a. Go to Applications.b. Select Prefs  .c. Select Input.2Select the type of input area you want:•Keyboard•Wide•ClassicContinuedDid You Know?You can change the input area anytime by tapping Input on the status bar.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 575CHAPTER 28 Customizing Your DeviceCustomizing Graffiti 2 strokesThere is more than one way to write certain Graffiti 2 characters. Use the Graffiti 2 Preferences screen to select an alternate stroke shape for these characters. 03[ & ] OPTIONAL Uncheck the Show Graffiti Strokes box if you don’t want to have the Graffiti strokes shown as you write a character in the input area.Done1Open Graffiti 2 Preferences:a. Go to Applications.b. Select Prefs  .c. Select Graffiti 2.ContinuedTipRight after you write a character, your device interprets a quick tap on the screen as a period character. If you want to tap a button, either wait a few seconds or tap the Full-screen writing icon on the status bar.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 576CHAPTER 28 Customizing Your Device2Select alternate strokes:a. Tap a character to view its alternate stroke.b. Check the box to use the alternate stroke, and then select Done.3Repeat step 2 for each stroke you want to reassign, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 577CHAPTER 28 Customizing Your DeviceSetting up ShortCutsAre you looking for a quicker way to enter information on your device? Use ShortCuts to define abbreviations for any words, letters, or numbers that you enter often. You can use your ShortCuts anywhere you enter info with Graffiti 2 writing. 01Open ShortCuts Preferences:a. Go to Applications.b. Select Prefs  .c. Select ShortCuts.ContinuedTipYou may want to add a space character after the last word in your ShortCut text. This way, a space automatically follows the ShortCut text.TipTo learn how to use ShortCuts while entering information, see Writing Graffiti 2 ShortCuts.Did You Know?Your ShortCuts are backed up on your computer when you synchronize.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 578CHAPTER 28 Customizing Your Device2Create a ShortCut:a. Select New.b. On the ShortCut Name line, enter the abbreviation.c. On the ShortCut Text line(s), enter the text you want to insert when you write the abbreviation.d. Select OK, and then select Done.DoneTipThe ShortCut Text can be 45 characters long. That’s long enough for a name whose spelling you always forget or a complex email address.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 579CHAPTER 28 Customizing Your DeviceChanging ShortCutsAfter you create a ShortCut, you can modify it at any time.01Open ShortCuts Preferences:a. Go to Applications.b. Select Prefs  .c. Select Shortcuts.2Edit the ShortCut:a. Select the ShortCut you want to change.b. Select Edit.c. Make your changes.d. Select OK, and then select Done.DoneTipTo delete a ShortCut, open ShortCuts Preferences and select the ShortCut. Select Delete, select Yes, and then select Done.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 580CHAPTER 28 Customizing Your DeviceCorrecting problems with tappingIs your screen not responding to taps? Are you getting unexpected results when you tap? For example, when you tap the number keyboard icon, does the Bluetooth® dialog box open instead? If this happens, it’s time to align the screen. 01Open Touchscreen Preferences:a. Go to Applications.b. Select Prefs  .c. Select Touchscreen.2Tap the targets on the screen as precisely as possible, and then select Done.You need to tap at least three targets—maybe more if you don’t tap carefully.Done»Key TermTouchscreen Another name for your device’s screen and the internal circuitry that enables it to respond appropriately to taps. TipIf your screen is not responding to taps, use the 5-way navigator to open Touchscreen Preferences.»Key TermCalibration The process of aligning your device’s touch-sensitive screen so that when you tap an element on the screen, your device detects exactly what you want it to do.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 581CHAPTER 28 Customizing Your DeviceSelecting sound settingsAre sounds too soft or too loud? Set the volume levels for the system, game, and alarm tones, or turn sounds off altogether with the Silent profile. 001Open Sounds & Alerts Preferences:a. Go to Applications.b. Select Prefs  .c. Select Sounds & Alerts.2Select Custom, Silent, or All Off.3If you selected Silent or All Off in step 2, select Done.If you selected Custom in step 2, select the System Sound, Game Sound, Alarm Sound, and Alarm LED pick lists and select the volume level for each sound; then select Done. DoneTipYou can choose different types of sounds for Calendar, Tasks, and World Clock. Go to the application, open the Options menu, and then select Preferences.Did You Know?When you connect headphones to your device, the external speaker is automatically silenced, the Sounds & Alerts settings are maintained, and all volume levels are automatically adjusted for use with headphones.Profile boxesSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 582CHAPTER 28 Customizing Your DeviceEntering your owner informationIt’s a good idea to enter information that could help someone contact you if you ever lose your device (if there’s enough battery power to turn it on). By default, the Owner Preferences screen contains the information you entered when you installed the software installation CD and set up your device, but you can update or add to this information. Owner information does not include your username or passwords.01Open Owner Preferences:a. Go to Applications.b. Select Prefs  .c. Select Owner.2Modify or enter the text, and then select Done.DoneTipIn addition to entering owner information, you can assign a name to your device for Bluetoothcommunication.Did You Know?If you use Security Preferences to turn off and lock your device with a password, your owner info appears when you select the Owner button the next time you turn on your device.TipIf you assigned a password in Security Preferences, you must select Unlock and enter your password to change your owner info. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 583CHAPTER 28 Customizing Your DeviceConserving battery powerYou can save battery power by adjusting the Power Preferences settings.The memory on your device is designed to store your information even if the battery becomes drained to the point that you cannot turn on your device. When you recharge your device, all of your existing information in program memory and on the drive reappears.Selecting power-saving settingsThe Power Preferences screen enables you to set power consumption options. 01Open Power Preferences:a. Go to Applications.b. Select Prefs  .c. Select Power.ContinuedTipYou can also save battery power by turning Keylockon to prevent your device from turning on accidentally.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 584CHAPTER 28 Customizing Your Device2Select the pick lists to change any of the following settings, and then select Done.Auto-off after Select how quickly your device automatically turns off after a period of inactivity: 30 seconds, 1 minute, 2 minutes, or 3 minutes.On while charging Select whether your device stays on continuously when it is connected to the AC charger. When this option is off, you can still turn on your device to view your info while your device charges, but it turns off automatically after a period of inactivity.Beam Receive Select whether you can receive beamed information on your device. Turn this setting on to receive beamed info, or turn it off to prevent receiving beamed info.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 585CHAPTER 28 Customizing Your DeviceConnecting your device to other devicesConnection Preferences let you connect your device to other devices. You can use preset connection settings, modify the preset settings, or create your own connection settings from scratch. The list of preset connections varies depending on the applications you’ve added to your device. For example, you can create a connection between the IR port of your device and a modem so that you can dial in to your ISP or corporate network. The modem can be attached to or within a mobile phone or other device containing an IR port. (Some infrared phones can act as modems. To set up a phone connection, you must have a GSM or GPRS mobile phone enabled with data services and a driver for your phone. Check www.palmOne.com for available phone drivers or contact the phone manufacturer.)Changing the preset connection settingsThe following steps show you how to adjust the communication speed in the preset IR to a PC/Device connection setting. You can similarly edit other connections or settings. 01Open Connection Preferences:a. Go to Applications.b. Select Prefs  .c. Select Connection.ContinuedTipYou can use your device’s built-in Bluetooth wireless technology to connect to other devices without using Connection Preferences.»Key TermISP Acronym for Internet service provider. This is the service you use to connect to the Internet, such as AOL, CompuServe, or Earthlink.Did You Know?You cannot rename or delete the preset connection settings.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 586CHAPTER 28 Customizing Your Device2Open the Edit Connection dialog box:a. Select the IR to PC/device connection.b. Select Edit.3Change the speed setting:a. Select Details.b. Select the Speed pick list and select the appropriate speed.c. Select OK.d. Select OK again, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 587CHAPTER 28 Customizing Your DeviceCreating your own connection settingsIf none of the preset connection settings are close to what you need, or if you’re already using all the connections as they are, you can create a new connection.01Open Connection Preferences:a. Go to Applications.b. Select Prefs  .c. Select Connection.2From the Connection Preferences screen, select New.ContinuedTipTo delete a connection that you created, select it on the Connection Preferences screen, and then select Delete. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 588CHAPTER 28 Customizing Your Device3Enter the basic settings:Name Enter a name for your connection settings. This name will appear on the Connection Preferences screen so that you can select your connection later.Connect to Select the type of device you want to connect to: PC, Modem, or Local Area Network.Via Select the method you want to use to connect to the device you selected: Bluetooth—the Bluetooth radio on your device; Cradle/Cable—the USB sync cable that came with your device; Infrared—the IR port on your device.The Dialing and Volume settings won’t appear unless you select Modem as the Connect to setting.Dialing Select whether your modem uses TouchTone™ or Rotary dialing.Volume Select the volume level for your modem’s speaker: Off, Low, Medium, or High.ContinuedTipYou can also customize Bluetooth connection settings.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 589CHAPTER 28 Customizing Your Device4Enter the details settings:a. Select Details.b. Select the Speed pick list and select the appropriate speed.c. Select the Flow Ctl pick list and select whether the connection uses flow control:Automatic Your device determines when to use flow control.On Flow control is always on.Off Flow control is always off.d. For a modem connection, enter the initialization string. e. Select OK.5Select OK, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 590CHAPTER 28 Customizing Your DeviceConnecting your device to a mobile phonePhone Preferences let you configure your device to exchange messages and dial phone numbers when your device is connected to a GSM mobile phone (sold separately). The GSM mobile phone account must also include data services.01Open Phone Preferences:a. Go to Applications.b. Select Prefs  .c. Select Phone.2Select the connection:a. Select the Connection pick list and select your mobile phone from the list.b. Select Test to make sure the settings work with your phone.c. Select Done.DoneTipIf your phone doesn’t appear on the list, you need to install the phone settings for your phoneonto your device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 591CHAPTER 28 Customizing Your DeviceCustomizing network settingsYour device includes software that lets you connect your device to your Internet service provider (ISP) or to a dial-in (remote access) server using a mobile phone. After you configure your network settings, you can establish a connection either by using the menus from the Network Preferences screen or by using a third-party application. Setting up a service profileService profiles store the network settings for your ISP or dial-in server. You can create, save, and reuse service profiles. You can create additional service profiles from scratch or by duplicating an existing profile and editing the information.01Open Network Preferences:a. Go to Applications.b. Select Prefs  .c. Select Network.ContinuedBefore You Begin[!]You need the following:• A mobile phone with a Bluetooth radio or an IR port (sold separately)• A wireless service provider account that includes high-speed data services or that supports dial-up connections (additional fees may apply)• An ISP account or a corporate remote access account (additional fees may apply)• Connection Preferences settings for your mobile phone enabled with IR or Bluetooth wireless technologySECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 592CHAPTER 28 Customizing Your Device2Enter the basic settings:Service Select the Service pick list and select your ISP or your dial-in server type from the list. If your ISP or server type isn’t on the list, select New and enter a name for the service profile.User Name Enter your username. This is the part of your email address that’s before the @ sign and it’s the name that you use when you log in to your ISP or your dial-in server. This field can contain multiple lines of text, but only two lines appear onscreen.Password Enter the password you use to log in to your ISP or dial-in server, and then select OK. The word “Assigned” appears in this box and you don’t need to enter a password when you log in.Connection Select the Connection pick list and select the method you want to use to connect to your ISP or to a dial-in server. See Connecting your device to other devices for info on creating and configuring connection settings.3If you’re using a phone or modem connection, enter the phone settings:a. Select the Phone box.ContinuedTipInstead of creating a new profile, you can copy an existing profile and change the settings. Select the profile you want to copy, and then open the Service menu and select Duplicate. Did You Know?Most dial-in servers do not accept spaces in the username.TipIf you’re concerned about security, don’t enter a password. Just leave the word “Prompt” in the Password box and your device will ask you to enter a password each time you log in.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 593CHAPTER 28 Customizing Your DeviceCont’d. b. Enter any of the following settings, and then select OK:Phone # Enter the phone number for your ISP or dial-in server.Dial prefix Check the Dial prefix box, and then enter the number that you dial before the telephone number to access an outside line. For example, many offices require that you first dial 9 to dial a number outside the building.Disable call waiting If your phone has Call Waiting, check the Disable call waiting box, and then enter the code to disable Call Waiting. Call Waiting can cause your session to end if you receive a call while you are connected. Contact your local phone company for the code that is appropriate for you. Use calling card If you want to use your calling card when dialing your ISP or dial-in server, check the Use calling box to select it. Enter your calling card number on the Use calling card line.Because MCI works differently, enter the MCI calling card number in the Phone # field and the phone number in the Use calling card field.4Select Done.DoneTipIt’s a good idea to add at least three commas before your calling card number to allow for the cue delay. Each comma delays transmission of your calling card number for two seconds.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 594CHAPTER 28 Customizing Your DeviceConnecting to your serviceAfter you set up your Connection and Network Preferences, establishing a connection to your ISP or your company’s network (dial-in server) is easy.01Open Network Preferences:a. Go to Applications.b. Select Prefs  .c. Select Network.2Make the connection:a. Make sure the service profile you want to use appears in the Service field. If not, select it.b. Select Connect.3End the connection when you’ve finished using it:a. Select Disconnect.b. Select Done.DoneTipTo see expanded Service Connection Progress messages, press Down on the 5-way. To see more information, open the Options menu and select View Log. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 595CHAPTER 28 Customizing Your DeviceAdding details to a service profileIf you’re using one of the predefined service profiles, you probably need to enter only your username, password, and telephone number. If you’re creating a new service profile, you may need to use the Details dialog box to add more information to your service profile.01Open Network Preferences:a. Go to Applications.b. Select Prefs  .c. Select Network.2Open the Details dialog box:a. Select the Service pick list and select the service you want to add details to.b. Select Details.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 596CHAPTER 28 Customizing Your Device3Adjust any of the following settings:Ask your ISP or system administrator if you need information on any of these settings.Connection type Select the pick list and choose the communication protocol for this service: PPP, SLIP, or CSLIP. Most email applications use the PPP or SLIP protocols.Idle timeout Select the pick list and select how long your device waits before dropping the connection with your ISP or dial-in server when you switch out of an application that requires a connection: 1 Minute, 2 Minutes, 3 Minutes, or Never.Query DNS Check the Query DNS box if you’re not sure whether you need to enter DNS addresses. Many systems do not require that you enter DNS addresses. If you do need DNS addresses, uncheck the DNS box, tap the space to the left of each period in the Primary and Secondary DNS fields, and then enter the appropriate sections of each address.IP Address Check the IP Address box to use a temporary IP address. Uncheck the IP Address box to enter a permanently assigned address.4Select OK, and then select Done.Done»Key TermDNS Domain name system. The Internet uses this system to translate the names of host computers into IP addresses. A DNS number identifies the server that handles the translation.Each IP address has four numbers (from 0 to 255) that are separated by periods.»Key TermIP Internet protocol. Everyone who logs in to the Internet needs a unique identifier (an IP address). Some networks dynamically assign a temporary IP address upon login while others assign a permanent IP address.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 597CHAPTER 28 Customizing Your DeviceDeleting a service profile01Open Network Preferences:a. Go to Applications.b. Select Prefs  .c. Select Network.2Delete the service you want to delete:a. Select the Service pick list and select the service you want to delete.b. Open the menus.c. Select Delete in the Service menu.d. Select OK, and then select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 598CHAPTER 28 Customizing Your DeviceCreating login scriptsA login script is a series of commands that automates logging in to a network server—for example, your corporate network or your ISP. A login script is associated with a specific service profile created in Network Preferences.A login script is something that you are likely to receive from your system administrator if you log in to the corporate servers from your device using a phone/modem or network connection. The script is generally prepared by the system administrator and distributed to users who need it. It automates the events that must take place to establish a connection between your device and the corporate servers.You can create login scripts by selecting commands from the Command pick list in the Login Script dialog box. Some commands, such as Send, require you to supply additional information. If the command requires additional info, a field appears to the right of the command where you can enter the info. 01Open Network Preferences:a. Go to Applications.b. Select Prefs  .c. Select Network.ContinuedTipWindows You can also create login scripts with a text editor on your desktop computer. Create a file with the extension PNC, and then install the file on your device using Quick Install.Did You Know?Your login scripts can also use non-ASCII and literal characters.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 599CHAPTER 28 Customizing Your Device2Open the Login Script dialog box:a. Select the Service pick list and select the service you want to add a script to.b. Select Details.c. Select Script.3Select the End pick list and select one of the following commands from the list:Wait For Tells your device to wait for specific characters from the server before executing the next command.Wait For Prompt Detects a challenge-response prompt coming from the server, and then displays the dynamically generated challenge value. You then enter the challenge value into your token card, which in turn generates a response value for you to enter on your device. This is a two-part command that is separated by a vertical bar (|) on the input line.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 600CHAPTER 28 Customizing Your DeviceCont’d.Send Transmits specific characters to the server that you’re connecting to.Send CR Transmits a carriage return or line feed (LF) character to the server.Send User ID Transmits the User Name field from Network Preferences.Send Password Transmits the Password field from Network Preferences. If you didn’t enter a password, this command prompts you to enter one. The Password command is usually followed by a Send CR command.Delay Tells your device to wait a specific number of seconds before going to the next command in the login script.Get IP Reads an IP address and uses it as the IP address for your device. This command is used with SLIP connections.Prompt Opens a dialog box and prompts you to enter certain text (for example, a password or a security code).End Identifies the last line in the login script.4Complete the script:a. Repeat step 3 until the login script is complete.b. Select OK, and then select OK again.c. Select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 601CHAPTER 28 Customizing Your DeviceAdding plug-in applicationsYou can create plug-in applications containing script commands that extend the functionality of the built-in script commands. A plug-in application is a standard PRC application that you install on your device just like any other application. After you install the plug-in application, you can use the new script commands in a login script.For example, you might use a plug-in application in the following situations:• You need the login script to properly respond to different connection scenarios defined by the authentication server. • You want to perform conditional tests and branching as part of the login process. Plug-in applications have the following characteristics:• Written in C language • Compiled into a device executable• Called properly from a login script• Able to return control to a login script after it terminates• Created using a development environment that supports Palm OS® software, such as Metrowerks CodeWarrior tools.TipFor more info on creating plug-in applications, contact Developer Support at PalmSource.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 602CHAPTER 28 Customizing Your DeviceSetting up a VPNIf you want to use your device to access your corporate email account or other files on your corporate server, you may need to set up a virtual private network (VPN) on your device. A VPN enables you to log in to your corporate server through the company’s firewall (security layer). Without a VPN, you cannot pass through the firewall to gain access to the server. You need to set up a VPN to access a corporate server in either of the following situations:• Your company’s wireless local area network (LAN) is located outside the firewall.• Your company’s wireless LAN is located inside the firewall, but you are trying to access the network from outside the firewall (for example, from a public location or at home).Check with your company’s system administrator to see if a VPN is required to access the corporate network. If you need a VPN, you must either use the Enterprise Software link on the software installation CD to download and purchase a VPN client, or purchase and install a third-party VPN client, to use this feature.Setting up a VPN account on your device01Open VPN Preferences:a. Go to Applications.b. Select Prefs  .c. Select VPN.ContinuedBefore You Begin[!]You must purchase and install a compatible VPN client onto your device. You also need the VPN settings from your corporate system administrator.Did You Know?Once you have installed and set up a VPN, you can connect or disconnect VPN from within the web browser.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 603CHAPTER 28 Customizing Your Device2Set up a VPN account on your device:a. Select the Add Account box.b. Follow the instructions to enter the settings provided by your corporate system administrator.c. Select Done.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 604CHAPTER 28 Customizing Your DeviceEstablishing a VPN connection01Open VPN Preferences:a. Go to Applications.b. Select Prefs  .c. Select VPN.2Establish a VPN connection:a. Select a VPN account from the VPN Account pick list.b. Select Connect VPN.c. If prompted, enter your VPN username and password.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 605CHAPTER 28 Customizing Your DeviceEnding a VPN connection01Open VPN Preferences:a. Go to Applications.b. Select Prefs  .c. Select VPN.2Select Disconnect VPN.DoneSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 606CHAPTER 28 Customizing Your DeviceRelated topicsClick a link below to learn about these related topics:Your LifeDrive™Locating the input area and other controls on your deviceMoving Around• Opening applications• Using menusEnteringInformation• Using Graffiti 2 writing to enter information• Using ShortCuts to quickly enter text phrasesConnecting Customizing Bluetooth communication settingsPrivacy Keeping information private by locking your device with a passwordCategories Creating categories so you can organize your applications and informationWorld Clock Viewing the date and time in other citiesTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with customization or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 607CHAPTER 29Expanding Your DeviceA Chinese proverb says, “Life just gives you time and space; it's up to you to fill it.” But doesn’t it always seem that no matter how much space you have, you still need more? Expansion cards (sold separately) provide a compact and limitless answer to the storage dilemma. When one card becomes full, simply use another card. Use the Camera Companion application on your device to work with photos and videos from a digital camera card. Also use expansion cards to install and run cool games and other types of software, from dictionaries to travel guides, on your device.Benefits of expansion cards• Import photos and videos from a digital camera card, and then delete them from the card to use it again• Back up info• Add more games and other software• Add accessories• Store, carry, and exchange infoIn this chapterWhat type of expansion cards can I use?How can expansion cards help me?Removing an expansion cardInserting an expansion cardOpening an application on an expansion cardOpening files on an expansion cardViewing card informationRenaming a cardCopying applications to an expansion cardRemoving all information from a cardRelated topicsSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 608CHAPTER 29 Expanding Your DeviceWhat type of expansion cards can I use?Your device is compatible with SDIO, SD, and MultiMediaCard expansion cards. SDIO expansion cards let you add accessories to your device. SD and MultiMediaCard expansion cards let you store information and applications. Your device also works with memory cards from your digital camera.How can expansion cards help me?Work with photos and videos. Insert a memory card from your digital camera and use the Camera Companion application on your device to import photos and videos and work with them on your device or copy them to your computer.Back up info. Make a copy of your important information for safekeeping in case your device becomes damaged or is stolen.Add games and other software. Purchase popular games, dictionaries, travel guides, and more. To check out the variety of expansion cards available for your device, visit www.palmOne.com/mylifedrive and click the Accessories link.Add accessories. Attach SDIO accessories, such as a presentation module, to your device.Store all your info. Never worry about running out of space on your device. Purchase as many expansion cards as you need to store your music, photos, videos, and other information. Expansion cards come in a variety of capacities, and they’re very small, easy to store, and affordably priced.»Key TermSDIO An acronym for Secure Digital input/output.TipLooking for a handy way to carry your expansion cards? You can purchase a variety of carrying cases. Visit www.palmOne.com/mylifedrive and click the Accessories link.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 609CHAPTER 29 Expanding Your DeviceRemoving an expansion card Your device comes with a dummy card inserted into the expansion card slot. You must remove this card before you can put a real card into the slot.01Push lightly against the card with your thumb until you hear the confirmation tone. 2Slide the card out of the expansion slot.DoneNOTETipTo prevent damaging the card and the info on it, always wait for your device to finish writing to the expansion card before you remove the card from the slot.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 610CHAPTER 29 Expanding Your DeviceInserting an expansion card01Insert the card into the expansion slot with the label side facing the front of the device.2Push the card in with your thumb until you feel the card “click” in place and hear the confirmation tone.No confirmation tone? Check the Sounds & Alerts Preferences to make sure the System Sound setting is turned on.DoneNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 611CHAPTER 29 Expanding Your DeviceOpening an application on an expansion cardWhen you insert an expansion card into the expansion slot, your device adds the expansion card to the category list in the upper-right corner of Applications View. You can easily switch between applications installed on your device and on the expansion card.Some applications may not run correctly when you install them on an expansion card. Try installing these applications on your device instead. If you still have problems, contact the developer.01Insert the expansion card.2Go to Applications and select the expansion card from the category pick list. 3Select an application icon to open that application.DoneDid You Know?You can install applications and other files to an expansion card during synchronization.TipWhen the highlight on Applications View is not active, you can press and hold the Select button to open the category pick list.NOTECategorypick listSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 612CHAPTER 29 Expanding Your DeviceOpening files on an expansion cardYou can open files on an expansion card when you insert the card into the expansion slot.01Open the application associated with the files you want to open.2Insert the expansion card.3Select the entry you want to view.DoneTipUse LifeDrive™ Manager (Windows only) to install applications and transfer folders and files from your Windows computer to an expansion card. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 613CHAPTER 29 Expanding Your DeviceViewing card informationIt’s easy to forget which files you put on a particular expansion card. When you have a card inserted into the expansion slot, use the Card Info application to view the card name and type, available storage space, and a summary of the card’s contents.Go to Applications and select Card Info  . TipReading and writing info on an expansion card uses more battery power than doing the same task on your device. If you have enough space on your device, consider copying the info to your device.TipIf your device’s battery is very low, access to the expansion card may be disabled. If this occurs, recharge your device as soon as possible.Did You Know?You can view and access files or folders on an expansion card using the Files application on your device, and manage your files on a card using LifeDrive Manager orDrive Mode.Card nameSummary of contentsSpace availableSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 614CHAPTER 29 Expanding Your DeviceRenaming a cardThe expansion card name appears in the category pick list and in other lists that let you choose where to store your info. When you buy a new card, give it a name that helps you remember what’s on the card. You can rename the card later if you decide to store different info on the card.01Insert an expansion card.2Go to Applications and select Card Info  .3Open the Rename Card dialog box:a. Open the menus.b. Select Rename Card on the Card menu.4Enter the new name for the card, and then select Rename.DoneTipYou can also use the Files application to rename your card.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 615CHAPTER 29 Expanding Your DeviceCopying applications to an expansion card01Insert the expansion card, and then go to Applications.2Open the Copy dialog box:a. Open the menus.b. Select Copy on the App menu.3Copy the application:A lock appears next to applications that are copy-protected. You cannot copy or beam these applications.a. Select the Copy From pick list and select Device.b. Select the application you want to copy.c. Select Copy.d. Select Done.DoneTipIf you use a card reader to view your card on a computer, the file names may differ from the names you see on your device.Did You Know?Some applications, such as Media, let you copy or move info between your device and an expansion card. See the information on each application for details.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 616CHAPTER 29 Expanding Your DeviceRemoving all information from a cardFormatting a card removes all of its info and prepares it to accept new applications and files.We do not recommend formatting backup cards. Formatting removes the backup application and turns the card into a blank memory card. 01Insert an expansion card.2Go to Applications and select Card Info  .3Format the card:a. Open the menus.b. Select Format Card on the Card menu.c. When asked if you want to format the card, select OK.DoneIMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 617CHAPTER 29 Expanding Your DeviceRelated topicsClick a link below to learn about these related topics:Sharing • Exchanging applications and information with other Palm Powered™ devices by exchanging cards or beaming items between devices• Sending applications and information to other Bluetooth® devices by using Bluetooth wireless technology on your deviceManaging InfoAdding applications from your computer to an expansion card, and installing other files such as photos, videos, or musicTips & TricksMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with expansion cards or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 618CHAPTER 30Maintaining Your DeviceYour device is designed to be rugged and reliable and to provide you with years of trouble-free service. Taking care of your device helps keep it working properly and ensures that it’s available when you need it.Device do’s and don’tsTo protect your device from damage and ensure reliable performance, follow these guidelines.Device do’s• Always store your device in the included pouch when not in use.• Use only the stylus to tap the screen—no pens, pencils, paper clips, or other sharp objects.• Use only the supplied AC charger to charge your device.•Keep the battery charged.• Keep the screen free of dust (or anything else that could make it dirty).• For general cleaning, use a soft, damp cloth. If the screen becomes dirty, use a soft cloth moistened with a diluted window-cleaning solution.• Use only 3.5mm stereo headphones (sold separately) in your device’s headphone jack.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 619CHAPTER 30 Maintaining Your Device• Be sure to get rid of any static electricity buildup before you connect your device to any cable or accessory.• If you are using your device in Drive Mode for an extended period of time or you are using the Camera Companion application, or if the battery is low while in Drive Mode or while using Camera Companion, keep your device connected to the AC charger plugged into a power outlet.•Synchronize often to maintain a backup copy of your important information on your computer.Device don’ts Do not open your device for any reason. There are no user-serviceable parts inside. Attempting to remove the hard drive voids the warranty on your device.• Do not drop, bang, or otherwise cause a strong impact to your device. If you drop the device while the amber indicator light is flashing—indicating that the hard drive is processing information—you may damage the hard drive.• Do not carry your device in your back pocket; you might sit on it by mistake.• Do not let your device get wet; don’t even leave it in a damp location.• Do not expose your device to very hot or cold temperatures, including placing it near a heater, leaving it in the trunk of a car, or setting it by a window in direct sunlight.• Do not carry or use your device at extremely high altitudes, unless you’re in an airplane.• Do not place your device near strong magnetic fields such as wireless modems. This could cause loss of information on the hard drive.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 620CHAPTER 30 Maintaining Your DeviceResetting your deviceOn rare occasions your device may not respond when you press a button or tap the screen. In this case, you need to reset your device.Doing a soft resetA soft reset tells your device to stop what it’s doing and start over again. None of your information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if needed.To do a soft reset, use the tip of the stylus to gently press the reset button on the bottom of your device.If your device does not respond after a soft reset, you need to do a hard reset.Reset buttonSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 621CHAPTER 30 Maintaining Your DeviceDoing a hard resetOnly do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your information from your device. A hard reset deletes all records and entries stored on your device, including the username that identifies the device. This is another reason why it's important to synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure to synchronize. Applications, files, and folders moved to your device's internal drive with File Transfer are not automatically backed up during synchronization. Use File Transfer to copy or move the updated files and folders to your computer, or to back up the contents of your device's entire internal drive to your computer.01Slide the power switch to the right and hold it in that position.2While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.3Wait for the Palm Powered™ logo to appear, and then release the power switch.4When you see the message that warns you about erasing all of the info on your device, do one of the following:• Press Up on the 5-way navigator to finish the reset and show the touchscreen.• Press any other button to do a soft reset.DoneIMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 622CHAPTER 30 Maintaining Your DeviceRestoring your information after a hard resetIf you synchronized before doing a hard reset, you can now put that information back on your device. However, you may need to re-enter some of your personal settings, as well as your color-coded categories in Calendar.WINDOWS ONLY01Open the Custom menu in the HotSync® application:a. Click the HotSync Manager   icon in the taskbar in the lower-right corner of the screen.b. Click Custom.2Select the correct username from the list at the top of the box.ContinuedSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 623CHAPTER 30 Maintaining Your Device3Set the transfer options:a. Select an application in the Conduit list, and then click Change.b. Select Desktop overwrites device.This change applies only to the next synchronization.c. Click OK.4Repeat step 3 for the other applications in the list that you want to restore, and then click Done.5Synchronize your device with your computer.DoneNOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 624CHAPTER 30 Maintaining Your DeviceRelated topicsClick a link below to learn about these related topics:Managing Info Creating a backup of your informationCustomizing Customizing your device again after doing a hard resetMy DeviceMake your device uniquely yours. For great tips, software, accessories, and more, visit www.palmOne.com/mylifedrive.SupportIf you’re having problems with resets or with anything else on your device, go to www.palmOne.com/support.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 625CHAPTER 31Common QuestionsAlthough we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions.SetupNothing happens when I insert the CD.WINDOWS ONLY1. Click Start on your computer, and then select Run.2. Click Browse and navigate to your CD-ROM drive.3. Select Autorun, click Open, and then click OK.I cannot install Palm®Desktop software.WINDOWS ONLY• Disable any virus-scanning software on your computer.• Close any open applications.• Make sure your computer has at least 170MB of disk space available.• Delete all temporary files.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 626CHAPTER 31 Common Questions• Run ScanDisk (or another disk verification tool) on your computer.• Install the latest Windows software updates to your computer.• If you are upgrading from an older Palm Powered™ device, remove any previous version(s) of Palm®Desktop software by clicking Start, navigating to Settings, and clicking Control Panel. Click Add or Remove Programs.• Uninstall and then reinstall the current version of Palm Desktop software.MAC ONLY• Disable any virus-scanning software on your computer.• Quit any open applications.• Make sure your computer has at least 190MB of disk space available.• Install the latest Mac software updates to your computer.• If you are upgrading from an older Palm Powered device, remove any previous version(s) of Palm Desktop software.• Uninstall and then reinstall the current version of Palm Desktop software.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 627CHAPTER 31 Common QuestionsDevice Do not open your device; there are no serviceable parts inside. Opening your device voids the warranty and is not recommended under any circumstances.I want to see how much battery life I have left.A battery icon   appears at the top of Favorites and Applications views. Check the icon periodically to see if your device needs to be recharged. If the battery becomes low, a message appears on the screen prompting you to recharge the battery.I’m not sure when I need to recharge my device.We recommend that you recharge your device for at least half an hour every day. Ideally, connect your device to a power source every night and recharge it while you sleep. My battery is drained.The memory on your device is designed to store your information even if the battery becomes drained completely. When you recharge your device, all of your existing information, both in program memory and on the hard drive, should appear.My battery drains too quickly.You can conserve battery life by doing any of the following:•Adjust the screen brightness.•Reduce the Auto-off setting.•Use Keylock to prevent your device from turning on by accident.•Stop music or video playback when not in use.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 628CHAPTER 31 Common Questions• Keep your device connected to the AC charger plugged into a power outlet when using Drive Mode or Camera Companion for an extended period of time.•Respond to or cancel alerts promptly.•Turn off Bluetooth® wireless technology and Wi-Fi functionality when not in use.•If using Auto Sync to automatically retrieve email messages, set the time interval to one hour or less often.•Minimize use of the expansion slot.When I connect my device to the AC charger, it does not charge.• Confirm that your device is firmly connected to the AC charger.• Confirm that your AC charger is plugged into an AC outlet that has power.A lightning bolt over the battery icon indicates that your device is charging. If your battery is completely drained, you’ll need to charge it for a few minutes before you can turn it on and see the battery icon.My device is not responding.On rare occasions your device may not respond when you press a button or tap the screen. If this happens, first check that Keylock is not turned on.If Keylock is off and your device is still not responding, you need to reset your device. A soft resettells your device to stop and start over again. This does not affect any of the information or applications on your device.If you had a network connection that was cut off, your device may not respond for up to 30 seconds. Wait 30 seconds before performing a soft reset.TipAfter a soft reset, the Preferences screen appears with the Date & Time option highlighted so you can reset the date and time if necessary.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 629CHAPTER 31 Common QuestionsIf your device does not respond after a soft reset, you need to perform a hard reset.If your device still does not respond after a reset, check your third-party applications for incompatible applications.I don’t see anything on my device’s screen.• Press an application button to ensure that your device is turned on.• If your device was exposed to cold, make sure it is at room temperature.• Charge your device.•Perform a soft reset. If your device still doesn’t turn on, perform a hard reset.I get a warning message telling me my device memory is full.The storage volume refers to your device’s program memory. If you get a message that your program memory is full, try the following:• If you have installed additional applications on your device, remove them to recover memory.•Purge items from Calendar and Tasks. This deletes Tasks items and past Calendar events from the memory of your device. •Delete unused memos, photos, and other items, or save them to an expansion card.• Move infrequently used applications to the Applications folder on the hard drive. Note that some applications must be installed in program memory in order to run correctly.My device keeps turning itself off.Your device is designed to turn itself off after a period of inactivity. This period can be set at 30 seconds or at one, two, or three minutes. Check the Auto-off after setting on the Power Preferences screen.TipWhen you purge or delete items, you are given the option to save an archive copy on your computer the next time you synchronize.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 630CHAPTER 31 Common QuestionsMy device is not making any sounds.Check the System, Alarm, and Game Sound settings.I get a blank screen when I reset my device.It takes a little while for your device to reset when you press the reset button. Resetting is done when the Date & Time Preferences screen appears.The current date and time are incorrect.The current date and time are tied to the Location setting. If you change the date and time without changing the Location setting, the current date and time may appear incorrect.My application is responding slowly.WINDOWS ONLYIf you are transferring files using LifeDrive™ Manager and you are working with a large application on your device such as a game, the application may perform slowly. Wait until the file transfer has finished before you use the application.Moving aroundI can’t find the icon I want in Applications View.• Select the category pick list in the upper-right corner of Applications View and select All. You may need to scroll down a bit, but you should now see an icon for each of the applications on your device.• The application you want may be installed on your device’s internal drive. To view these applications, select the category pick list in the upper-right corner of Applications View and select Internal Drive.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 631CHAPTER 31 Common Questions• Some of the applications that come with your device are not preinstalled. You need to install these extra applications from the software installation CD.• If you have an expansion card inserted in the expansion slot on your device, the application you want may be installed on the card instead of on your device. To view the applications installed on the card, select the pick list in the upper-right corner of Applications View and select the expansion card’s name from the list.Entering informationMy device doesn’t respond to taps correctly.If your device is not responding to taps correctly, you need to align the screen.When I tap Menu on the status bar, nothing happens.• Tap the upper-left corner of the screen to try and open the menus.•Align the screen and try tapping Menu again.• If nothing happens, you may be in an application or screen that does not use menus. Switch to a different application and try tapping Menu. If it works in the second application, then the first does not use menus.• If tapping Menu does not work in the second application, try aligning the screen again.I can’t get my device to recognize my handwriting.For your device to recognize handwriting input with the stylus, you need to use Graffiti® 2 writing.Use the Graffiti 2 help to learn how to write characters.Your device recognizes strokes entered with the stylus other than Graffiti 2 strokes in the Note Pad application only.• Make the Graffiti 2 character strokes in the Graffiti 2 input area, not on the display part of the screen. If you want to write on the display part of the screen, turn full-screen writing on.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 632CHAPTER 31 Common Questions• Write Graffiti 2 strokes for lowercase letters in the left side, strokes for capital letters in the middle, and strokes for numbers in the right side of the Graffiti 2 writing area. • Make sure that Graffiti 2 is not in shift mode or in Punctuation Shift mode.The info I entered does not appear in an application.• Check the Categories pick list in the upper-right corner of Applications View. Select All to display all the records for the application.• Did you set private records to be hidden? Check Security Preferences to see that Private Records is set to Show private records.• Open the Options menu and select Preferences. Make sure Show Completed Tasks is selected.I don’t know how to save the info I entered in an application.Each time you complete an entry such as a contact, memo, or note, your device automatically saves the information you entered. You don’t have to do anything special to save your info. To protect your info and create a backup of your info, do a full sync often to back up the info on your device to your computer.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 633CHAPTER 31 Common QuestionsSynchronizingI can’t synchronize my device with my computer.You must install the software installation CD before you can synchronize.• Make sure the USB sync cable is connected securely. • Make sure the date on your computer matches the date on your device. •Read the HotSync log for the user account for which you are synchronizing. WINDOWS ONLYClick the HotSync Manager   icon in the Windows taskbar in the lower-right corner of your screen. Make sure Local USB has a checkmark next to it. If not, click it. If you don’t see the HotSync Manager icon, click Start in the Windows taskbar, and then select Programs. Go to the palmOne program group and select HotSync Manager. MAC ONLY• Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it. • Disconnect the USB sync cable from your computer, and then reconnect the cable and restart your computer.TipNeed more help with synchronizing your device? Open Palm Desktop software, go to the Help menu, and select HotSync Online Troubleshooting Guide.NOTENOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 634CHAPTER 31 Common QuestionsWhen I synchronize, nothing happens on Palm Desktop software, and my device times out.•Perform a soft reset.• Make sure that HotSync Manager is running on your computer.• Make a copy of the folder containing your information. This folder is named with either your full username or a shortened version of the name. Uninstall and then reinstall Palm Desktop software.• Turn on your device, and go to Applications. Select HotSync  , and then select Local.I want to change from synchronizing my device with Palm Desktop software to synchronizing with Outlook.WINDOWS ONLYDuring CD installation, you chose a desktop software application to synchronize with your device. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook already contains all of your contacts, appointments, tasks, and notes, you can change your synchronization method so that your device synchronizes with Outlook instead. You can also change from Outlook to Palm Desktop software. If you choose to synchronize with Outlook, info from Contacts, Calendar, Tasks, and Memos is synchronized with info in Outlook. You can also set up the VersaMail® application to synchronize email messages on your device with email in Outlook. Other info, such as voice memos and notes, is synchronized with info in Palm Desktop software.1. Insert the CD into your computer.2. Select Change your synchronization method.3. Follow the onscreen instructions for the desktop software you want to use.NOTEBefore You Begin[!]You must have completed CD installation and chosen Palm Desktop software as your desktop application for synchronization in order to switch to Outlook. Note that you can choose Outlook as your synchronization software for Contacts, Calendar, Tasks, and Memos during CD installation.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 635CHAPTER 31 Common QuestionsI can’t synchronize my device with Microsoft Outlook.WINDOWS ONLY If you choose to synchronize your device with Outlook, information from Contacts, Calendar, Tasks, and Memos is synchronized with info in Outlook. Other information, such as voice memos and notes, is synchronized with info in Palm Desktop software.• Click the HotSync Manager icon   and select Custom. Check the following:• Make sure that you have the correct username selected from the drop-down list.• Make sure that the applications you want are set to synchronize the files. If not, select each application, click Change, and then choose Synchronize the files.• Make sure that the correct application name is selected. For example, the older version of Calendar was called Date Book. If you have upgraded from an older device, make sure that Calendar is set to Synchronize the files, and Date Book is set to Do Nothing.• If you synchronize your device with more than one computer, click Settings and select Enable synchronization to multiple PCs for each application you want to synchronize. This helps avoid duplicating the same information on a single computer. Check the Set as default box to use this setting each time you synchronize. Otherwise, it applies during the next synchronization only.• Be sure that the application you want is installed. Reinstall the HotSync Manager and make sure that the application is selected.• Reinstall Palm Desktop software and select the option to synchronize with Microsoft Outlook.I can’t synchronize wirelessly using my device’s Bluetooth technology.• Make sure that the HotSync Manager is running on your desktop computer. The HotSync Manager icon   must appear in the taskbar in the lower-right corner of your screen.• Click the HotSync Manager icon   and verify that there is a checkmark next to Local.NOTENOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 636CHAPTER 31 Common Questions• Your device may not be able to recognize the virtual serial port on your Windows computer. Try validating the virtual serial port you’re using, or create a different virtual port and change the HotSync Manager settings to use the new virtual port. To change the virtual serial port, click the HotSync Manager icon  . Select Setup, and then select the Local tab. Select a port from the Serial port pick list.When you synchronize wirelessly, your device attempts to connect to a Bluetooth virtual serial port on your computer. First it looks for a Bluetooth serial HotSync port. If it cannot find that port, it then looks for a generic Bluetooth serial port. However, some generic Bluetooth serial ports do not support synchronization. Refer to the documentation that came with your computer operating system for instructions on creating/changing the virtual port for serial communication.If the virtual serial port you want to use is used by other applications, exit those applications before setting up your computer for wireless synchronization.Some of my applications do not synchronize.If you have synchronized successfully but you can’t find the information from your device on your computer, check to see that you have the correct username selected for viewing information. If you upgraded from a previous device, go to www.palmOne.com/support, select your country, select the LifeDrive™device from the main page, and click the Upgrade link.WINDOWS ONLYClick the HotSync Manager icon   in the lower-right corner of your screen, and then select Custom. Check that the application is set to synchronize the files. If it is not, select the application, click Change, and then select Synchronize the files. Check the Set as default box to use this setting each time you synchronize. Otherwise, it applies during the next synchronization only.MAC ONLYDouble-click the HotSync Manager icon   in the Palm folder. From the HotSync menu, select Conduit Settings. Select your username from the User pop-up menu, and be sure that the application is set to synchronize. NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 637CHAPTER 31 Common QuestionsI can’t open the HotSync Manager.On a Windows computer, uninstall Palm Desktop software from your computer, and then reinstall the software from the software installation CD.On a Mac computer, just reinstall Palm Desktop software.When I synchronize, I receive the 8009 error message: An application has failed to respond to a HotSync notification.WINDOWS ONLYThe 8009 error indicates that the Windows registry is corrupt. You need to rebuild the HotSync Manager registry entries. For information on rebuilding the registry entries, go to www.palmOne.com/support and search the palmOne Knowledge Library for “error 8009.”My files didn’t install during synchronization.• If files do not install after you synchronize, the file type was not recognized. On your device, open the application associated with those files. Then synchronize again. If the files remain in the palmOne™ Quick Install list on your computer (Windows only), they are not associated with an application on your device and cannot be installed by synchronizing. You can install the files using LifeDrive Manager (Windows) or Drive Mode (Mac or Windows).• If you are trying to install files to an expansion card, make sure that a card is inserted into your device’s expansion slot before you synchronize.I can’t add more files to the Quick Install list.Make sure the dialog box that confirms where the files will be installed is closed. You cannot add more files to the list when the confirmation dialog box is open.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 638CHAPTER 31 Common QuestionsWhen I add a zipped file (ZIP) to Quick Install, some of the files don’t appear in the Quick Install list.Unzip the file with a file compression utility, such as WinZip, and then add the unzipped files to Quick Install.I receive an authentication error when I try to synchronize wirelessly through a LAN access point.Make sure you entered the correct username and password for the selected network service profile in the Network Preferences screen.When I try to synchronize wirelessly through a LAN access point, it connects, but nothing happens.• Make sure that Network is selected in the HotSync Manager menu on your computer.• Contact your system administrator to make sure your network computer is properly set up.I want to synchronize my computer with more than one device.If the computer running Palm Desktop software synchronizes with more than one device, each device should have a unique name. Synchronizing more than one device with the same username causes unpredictable results and, potentially, loss of your personal information. Assign a username to your device the first time you synchronize.If you are synchronizing with Outlook, make sure the right profile is selected for the applications you want to synchronize in HotSync Manager. From the Palm Desktop home screen, click the HotSync Manager, and then select Custom. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 639CHAPTER 31 Common QuestionsLifeDrive Manager/Drive ModeI can’t move or copy files using LifeDrive Manager.WINDOWS ONLY• Make sure your device is connected securely to the USB sync cable, and that the cable is connected to a USB port on the back of your computer.• Make sure no other applications—such as HotSync Manager or Pocket Tunes™—are using the USB sync cable. To check, press the Home button  . If Favorites opens, then no other applications are using the sync cable. If Favorites does not open, then another application may be using the cable.• Try to synchronize. If synchronizing doesn’t work, LifeDrive Manager doesn’t work, either.• If LifeDrive Manager was working but stops, disconnect and reconnect your device. If this does not solve the problem, perform a soft reset.I can’t see a file I moved from my computer to my device.Your device stores information in two places: in program memory and on the hard drive. When you view files on your device using LifeDrive Manager on your computer or Files on your device, only files on the drive are displayed.If you used Quick Install to move a file to your device, depending on the file type, the file may be located in your device’s program memory. If this is the case, you can’t view the file using LifeDrive Manager or Files, but you can access it by using the appropriate application. If you want to be able to see the file in the LifeDrive Manager window or the Files screen, copy it to your device’s internal drive using LifeDrive Manager.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 640CHAPTER 31 Common QuestionsI made updates to a file on my device, but when I synchronize, the changes don’t show up in the file on my computer.If you use LifeDrive Manager to transfer a file or folder to your device, you must select whether that item synchronizes. You can either select the Keep synchronized option during file transfer, or make the file or folder a sync item once it is on the hard drive.If you move an item into a sync folder on the hard drive, the item automatically synchronizes. However, the item synchronizes to the copy of the sync folder on your computer, not to its original location—the version in the original location remains unchanged.File transfer is taking place slowly.If you are working with large files or using large applications such as games on your device, file transfer may go more slowly. Quit all device applications to speed file transfer.When I try to delete a file using LifeDrive Manager, a message appears saying the file is busy.If you are working with a file on your device—for example, editing a document or listening to a music file—you cannot delete the file using LifeDrive Manager. Close the file on your device and then delete it.I can’t write a memo or enter a contact when my device is in Drive Mode.When your device is in Drive Mode, it works just like any external drive such as a CD drive. You cannot enter or work with information directly on your device while it is in Drive Mode. To work with information directly on your device, turn Drive Mode off.When your device is in Drive Mode and is connected to a computer, you can open files from your device’s internal drive on the computer using Windows Explorer or My Computer (on a Windows computer) or Finder (on a Mac computer), and work with them there.Your device still displays alerts, such as for appointments or new email messages, when in Drive Mode.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 641CHAPTER 31 Common QuestionsMy device and/or the expansion card is not showing up as a drive in Windows Explorer or My Computer when I have the device in Drive Mode.WINDOWS ONLYWhen you turn on Drive Mode, connect your device to your computer, and then open My Computer or Windows Explorer, the window you open shows two new drives. These drives are assigned the next available drive letters, for example, E:, F:, and so on. If no letters are available because you have multiple external devices connected to your computer (such as a card reader or a camera), or because you are using mapped network drives, the window does not display your device or the expansion card as a drive. To display them, remove some of the external devices connected to your computer, or remove some of the mapped network drives.CalendarI selected the Today button, but it does not show the correct date.Make sure the Set Date box on the Date & Time Preferences screen displays the current date.I created an event, but it doesn’t appear in Week View.• If scroll arrows appear on the right of your screen, scroll down to see if the event appears farther down the screen.• If you have two or more events with the same start time, the events appear as multiple bars starting at the same time in Week View. To see the overlapping events, select the individual bars, or select Day View. For more information, see Finding events that overlap.• If you marked the event as private, check Security Preferences to see that Private Records is set to Show private records.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 642CHAPTER 31 Common QuestionsTime zones don’t appear on my Palm Desktop software.Palm Desktop software does not recognize time zones. Only Outlook recognizes times zones.I set the global time zone preference, but only some of my events are responding to my time zone change.Only new events created after the preference is set are affected. The events you created earlier without time zones do not have the time zone set. You can edit the earlier events to include a time zone.I created my event with a time zone, but only that event is responding to my time zone change.When you create an event with a time zone setting, only that event is affected. To have all events automatically include a time zone setting, set the New events include time zones preference.MemosI’m having problems listing memos the way I want to see them.If you cannot manually arrange the order of memos on the list screen, open the Options menu and select Preferences. Make sure that Sort by is set to Manual.If you choose to view your memos alphabetically on Palm Desktop software and then synchronize, the memos on your device still appear in the order defined in the Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your device.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 643CHAPTER 31 Common QuestionsNote PadI’m having problems listing notes the way I want to see them.If you cannot manually arrange the order of notes on the list screen, select Preferences from the Options menu and make sure that Sort by is set to Manual.If you choose to view your notes alphabetically on Palm Desktop software and then synchronize, the notes on your device still appear in the order defined in the Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your device.MediaI can’t find the Media icon in Applications.Select the pick list in the upper-right corner of Applications View and select Multimedia. You should now see an icon for the Media application.In Favorites View, the entry associated with the Media application is called Photos & Videos. You can edit the Favorites list to change this to Media, as well as to create or change any other favorite file, folder, web link, or application.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 644CHAPTER 31 Common QuestionsPocket Tunes™I would like better-quality sound during playback.You can save music files in either MP3 or RMJ format. RMJ is a proprietary format used by the RealPlayer desktop. In either case, saving at a lower bit rate creates a smaller file size, but also gives a lower playback quality. Increase the bit rate to improve playback sound quality, but remember that this increases file size.My music file stutters during playback.WINDOWS ONLYIf you are transferring files using LifeDrive Manager and you are listening to music files on your device, the music playback may stutter. Wait until the file transfer is finished to listen to the music file.When I save songs from a CD, I do not see the song title or artist name.When capturing songs from a CD, you must have an active Internet connection to obtain song title and artist information. This information is supplied from the GraceNote server on the web.TasksThe info I entered does not appear in an application.• Open the Options menu and select Preferences. If Show Completed Tasks is selected, deselect it to display the missing tasks.• If you marked the task as private, check Security Preferences to see that Private Records is set to Show private records.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 645CHAPTER 31 Common QuestionsConnecting wirelesslyMy passkey is rejected when I attempt to form a trusted pair with my mobile phone.Some mobile phones require that you enter the passkey within a specific time frame. Make sure you have a passkey in mind and that you enter it immediately when prompted.If your passkey is rejected, your phone may have a preassigned passkey; see the documentation included with your phone for information. The documentation might refer to a Bluetooth connection as a Bluetooth pair, Bluetooth link, or bonded pair.My device cannot connect to my mobile phone.Use the following steps to test the connection:1. Tap Bluetooth controls   on the status bar to open the Bluetooth settings screen. You can select the indicator even if it is dimmed.2. Make sure On is selected.3. Select the Service pick list and select the service that you want to use to connect to your phone.4. Select Connect.If the connection is successful, open the application that requires the connection and complete the desired task.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 646CHAPTER 31 Common QuestionsIf the connection is not successful, try the following steps:• Make sure that your phone is equipped with Bluetooth technology, that Bluetooth technology is enabled, and that the power is on.• You may need to set up a connection with your phone. See the documentation included with your phone for assistance with completing the connection setup process.My phone connection drops before I finish using it.You need to increase the Idle timeout setting on the Network Preferences Details screen. I get an error message when I try to dial a phone number using my device.• Make sure that the proper phone driver is installed on your device. • You may need to set up a connection with your phone. See the documentation included with your phone for assistance with completing the connection setup process.•Check the Phone Preferences screen and make sure the correct phone connection is selected. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 647CHAPTER 31 Common QuestionsThe VersaMail® applicationI am having problems accessing my account.Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems using the account, verify that the account complies with your email provider’s requirements by following these steps:• Verify both your password and your username for your email account.• If you are connecting using a mobile phone through the built-in Bluetooth technology on your device, a cable, or the IR port on your device, verify that you have either a data-enabled GSM or a high-speed GPRS account with your wireless service provider. • Some wireless service providers require you to be on their network to use your email account. If this is the case, be sure to use your provider’s network as the connection type for the account.• Some wireless service providers have other requirements specific to their service. For example, Yahoo! requires you to pay for a POP account in order to download email messages from your Yahoo! account to your device. Check with your service provider to see if any provider-specific requirements exist.• Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.I am having problems sending and receiving email.• Short periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly. • Make sure your ISP or email provider allows you to send and receive email on a wireless device. Several providers, like Hotmail, do not offer this option at all. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 648CHAPTER 31 Common QuestionsAuto Sync is not working.• If Auto Sync is occurring and you turn your handheld off or the connection to your email service provider is disconnected, Auto Sync fails.• If you are attempting Auto Sync over a network, you must be in range of a network access point for Auto Sync to work.I can receive email fine, but am having problems sending email.If you are able to receive email messages but cannot send them, try these steps, in turn:• Make sure your ISP or email provider allows you to access email on a wireless device. Several providers do not offer this option at all; other providers require an upgrade to access email on a wireless device.•Turn on ESMTP. Many services require authenticated access to use their SMTP servers, or ESMTP. •Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server.I can’t download any messages.If the program memory on your device fills up, you cannot download any more messages to your device. Delete some messages to free up program memory, and try downloading again.I am trying to synchronize messages on my device with messages on my computer, but it’s not working.On your computer, check the advanced account settings for the account you want. Make sure that the box is checked that allows you to synchronize messages on your device with messages on your computer.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 649CHAPTER 31 Common QuestionsMy vCard or vCal email attachment isn’t forwarding correctly.WINDOWS ONLYPalm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:1. Click Start on your computer, and then select Settings.2. Select Control Panel.3. Select Internet Options, and then click the Programs tab.4. Make sure that the email field is set to the correct email client software. 5. Click OK.6. Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 650CHAPTER 31 Common QuestionsPrivacyI’ve made records private, but I can’t remember my password to display them.First, use the password hint to try to remember the password. If this doesn’t help or if you do not have a password hint, you can use Security Preferences to delete the password, but your device deletes all entries marked as private. However, if you synchronize before you delete the password, the synchronization process backs up all entries, whether or not they are marked private. Then you can follow these steps to restore your private entries:1. In Security Preferences, tap in the password box and enter a guess at the password.2. In the dialog box that appears, select Lost Password.3. Select Delete Password to remove the password and delete all private records.4. Synchronize your device with your computer again.I forgot the password, and my device is locked.First, use the password hint to try to remember the password. If this doesn’t help or if you do not have a password hint, you must perform a hard reset to continue using your device. Performing a hard reset deletes all of the information on your device. To protect your info and create a backup of your info, do a full sync to back up the contents of your device to your computer often.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 651CHAPTER 31 Common QuestionsSharingI can’t beam information to another device or other device.Depending on the receiving device model, not all information may be sent correctly.• If you are beaming to another Palm Powered device, confirm that your device and the other device are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two devices is clear of obstacles. Beaming distances to other devices with an IR port may be different.• Move your device closer to the receiving device.• Make sure the receiving device has beam receive enabled.•Perform a soft reset on both your device and the receiving device.• Avoid beaming in bright sunlight or fluorescent light. These produce infrared noise that can make beaming go slower or, in some cases, prevent it from working at all.When someone beams information to my device, it doesn‘t receive the info.• If you are receiving info from another Palm Powered device, confirm that your device and the other device are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two devices is clear of obstacles. Beaming distances to other devices with an IR port may be different.• Move your device closer to the sending device.• Make sure your device has beam receive enabled.•Perform a soft reset on both your device and the beaming device.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 652CHAPTER 31 Common QuestionsWhen someone beams information to my device, I get a message telling me it is out of memory.• Your device requires at least twice the amount of memory available as the info you are receiving. For example, if you are receiving a 30KB application, you must have at least 60KB free.•Purge old Calendar events and delete unused or unnecessary applications.I cannot send information to another Bluetooth device.• Make sure that Bluetooth communication is enabled on both your device and the other device.• Make sure that the receiving device has a compatible Bluetooth application installed.• The receiving device must be within range of your device, approximately 25 to 30 feet (8 to 10 meters).Other Bluetooth devices cannot find my device.• Tap Bluetooth controls   on the status bar to open the Bluetooth settings screen and make sure that Bluetooth is turned on. • Select Prefs and make sure the Discoverable setting is set to Yes. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 653CHAPTER 31 Common QuestionsProblems with incompatible applicationspalmOne, Inc. works with developers of third-party add-on applications to ensure the compatibility of these applications with your device. Some third-party applications, however, may not have been upgraded to be compatible with your device. Possible symptoms of incompatible applications include: • Fatal errors needing resets• Nonresponsive device requiring a reset• Slow performance• Abnormal screen display or uneven sound quality• Problems using Bluetooth technology or other features• Problems opening an application• Problems synchronizingYou can determine whether an incompatible application is causing problems by deleting the application and then operating your device. After you have deleted the application, try to replicate the operation that created the error. If removing the application solves your problem, contact the application developer for a solution. Also, go to www.palmOne.com/us/support/contact/incompatible_apps.html to provide feedback to palmOne on the application.Finding a third-party application that is causing a problemIf you have multiple third-party applications installed on your device or have upgraded from an earlier model of a Palm Powered device, perform the following procedure to remove all third-party applications from your device. Once you have removed all of the third-party applications, you can install one application at a time to determine which application is causing the problem.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 654CHAPTER 31 Common QuestionsThe following procedures erase all information from your device. Before removing the applications, do a full sync to back up the contents of your device to your computer.1. On a Windows computer, open the palmOne folder on your computer, and then open the user folder for your device. User folder names are often abbreviated as last name, first initial. On a Mac computer, locate the folder Home/Documents/Palm/Users/<device name>/Backups.2. Select and drag the Backup folder to the desktop. Make sure you see the Backup folder on the desktop.3. On a Windows computer, close the palmOne folder. 4. Perform a hard reset. Synchronize your device with your computer to restore info to your device’s program memory, and use LifeDrive Manager (Windows) or Drive Mode (Mac) to restore info to your device’s internal drive.5. Operate your device and try to replicate problem operations.6. Do one of the following:• If your device still has problems, review this Common Questions section for solutions to the problem. Fix the problem before reinstalling the third-party applications.• If your device no longer has problems, install the third-party applications one application at a time using the following procedure:a. Open the Backup folder you moved to the desktop in step 2. b. Double-click a PRC file. On a Windows computer, the Quick Install window opens with the PRC file listed. On a Mac computer, the HotSync Manager window opens with the PRC file listed.Alternatively, on a Mac computer, you can drag the PRC file to the Send To Device droplet instead of double-clicking it.c. Click Done.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 655CHAPTER 31 Common Questionsd. Synchronize your device with your computer.e. Operate your device and try to replicate problem operations.f. Do one of the following:• If installing the application re-creates your problem, remove the application and contact the application developer for a solution. Continue to reinstall your applications one application at a time to make sure another application is not creating a problem.• If installing the application does not cause a problem, go to step a and reinstall another application.g. Go to www.palmOne.com/us/support/contact/incompatible_apps.html to provide feedback to palmOne on the application.Some applications use more than one PRC file. You should continue to check each PRC file even if you identify one associated with an application that is causing a problem on your device, since that application may use other PRC files.NOTESECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 656CHAPTER 32Getting HelpThis guide is meant to tell you everything you need to know to set up, customize, and use your device. However, you may occasionally run into an issue that is not addressed in this guide. Here are some resources to help you if that happens.Self-help resourcesIf you run into a problem with your device, be sure to check these resources first:•Answers to common questions about your device and its features• The Palm®Desktop online Help• The Palm Desktop Software for the Macintosh User’s Guide located in the Documentation folder on your installation CD• The palmOne™ Knowledge Library, accessible at www.palmOne.com/support• The most recent palmOne LifeDrive™device HelpNotes on your regional websiteSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 657CHAPTER 32 Getting HelpTechnical supportIf, after reviewing the self-help resources, you cannot solve your problem, go to www.palmOne.com/support or send an email to your regional Technical Support office. Before requesting technical support, please experiment a bit to reproduce and isolate the problem. When you do contact Technical Support, please provide the following information:• The name and version of the desktop operating system you are using• The actual error message or state you are experiencing• The steps you take to reproduce the problem• The version of device software you are using and available memoryTo find version and memory information, follow these steps:1. Go to Applications.2. Open the menus.3. Select Info from the App menu.4. Select Version for version info, and Size for memory info.SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 658Product Regulatory InformationFCC StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC rules.Changes or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering Department. Changes or modifications made without written approval may void the user’s authority to operate this equipment.In August 1996, the FCC of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this product complies with the FCC guidelines and these international standards.IMPORTANT[!]SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 659Exposure to radio frequency energy (SAR) In order to comply with FCC RF exposure safety guidelines, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. The user of this device should ensure that the operation of this device is in compliance with these provisions.FCC ID: O3W830Industry Canada The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.IC:3905A-830Canadian Wireless Regulatory Notice This Class B digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: a) this device may not cause any interference, and b) this device must accept any interference, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors, and away from windows to prevent maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.CE Declaration of ConformitypalmOne, Inc., Declares the Product: Device PDA & HotSync® cableModel Name/Number: LifeDriveManufacturer’s Name: palmOneManufacturer’s Address: 400 N. McCarthy Blvd.Milpitas, 95035-5112Tungsten™ Product FamilyTested to Comply With FCC StandardsFOR HOME OR OFFICE USEResponsibleParty:palmOne, Inc. 400 N. McCarthy Blvd. Milpitas, California 95035United States of America(408) 503-7500SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 660Meets the following European Council Directives:• 89/336/EEC (EMC Directive)• 99/5/EC (R&TTE Directive)• 73/23/EEC (Low Voltage Directive).Conforms with the following specifications:• EN 55024: 1998 (Emissions & Immunity)• EN55022:1998, CISPR 22 1997, Class B Radiated and Conducted Emissions• IEC 61000-4-2, A1 1998-01, ESD Immunity, 4kV Contact, and 8kV Air Discharge• IEC 61000-4-3: 1995 RF Immunity, 80-1000MHz, 3V/M, 1kHz, 80% A.M.• ENV 50204:1996, RF Immunity, 895-905MHz, 3V/m, 200Hz, 50% AM• IEC 61000-4-4: 1995 EFT Immunity, 1kV on AC port, 5/50nSec, 5kHs Rep. Freq.• IEC 61000-4-5: 1995 Surge Immunity, 1.2/50uSec, 2kV(peak), Common Mode, 1kV(peak) Differential Mode• EN61000-4-6:1996, Conducted Immunity, 150kHz-80MHz, 3V RMS, 1kHz, 80% AM• IEC 61000-4-11: 1994, 100% Voltage Dip 0.5 period, 30% Dip 25 periods and >100% Dip 250 periodsAuthorized palmOne Representative: David WaittpalmOne Compliance EngineerDate: April 18, 2005SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 661Battery WarningDo not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations.Varning Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.Advarsel! Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.Varoitus Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.Advarsel Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.Waarschuwing! Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar inleveren als KCA.UwagaSECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 662Intrinsic Safety WarningWarning – Explosion Hazard• Substitution of components may impair suitability for Class I, Division 2;• When in hazardous location, turn off power before replacing or wiring modules, and,• Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.Wireless Notices—Usage CautionsIn some situations, the user of the wireless device may be restricted. Such restrictions may apply aboard an airplane, in hospitals, near explosive environment, in hazardous locations etc. If you are not certain of the policy that applies to the use of this device, please ask for authorization prior to turning on the device.Static Electricity, ESD, and Your palmOne™ DeviceElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.Description of ESDStatic electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock -- the discharge event -- when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipmentEven a small amount of ESD can harm circuitry, so when working with electronic devices, take measures tohelp protect your electronic devices, including your palmOne™ device, from ESD harm. While palmOne has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your device, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur. SECOND DRAFT palmOne, Inc.  Confidential
LifeDrive from palmOne 663Precautions against ESDMake sure to discharge any built-up static electricity from yourself and your electronic devices beforetouching an electronic device or connecting one device to another. The recommendation from palmOne is that you take this precaution before connecting your device to your computer, placing the device in a cradle, or connecting it to any other device. You can do this in many ways, including the following: • Ground yourself when you’re holding your mobile device by simultaneously touching a metal surface that is at earth ground.• For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrencesConditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)• The rapidity with which you touch, connect or disconnect electronic devices.While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.SECOND DRAFT palmOne, Inc.  Confidential

Navigation menu