Novatel Wireless CDP06PS Pocket Spider CDPD modem User Manual PocketSpider g

Novatel Wireless Inc. Pocket Spider CDPD modem PocketSpider g

Revised manual for correspondence reference 1256

CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell Inc.© 2000 Nextcell, Inc.PocketSpider®CDPD MODEMUSER’S MANUALforWindows CE 3.0Nextcell, Inc.661 E. 18th StreetPlano, TX 75074-5601Document Number: CDP0601PB003 Revised: January 22, 2001
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.iCONTENTSSECTION SUBJECT1.0 INTRODUCTION2.0 CDPD BASICS2.1 Registering with a Carrier2.1.1 Activating Your Service2.1.2 Registration2.1.3 CDPD Charges3.0 INSTALLATION AND SETUP3.1 Battery Operation3.2 Compact Flash Memory Card Installation3.3 Setup4.0 MONITORING MODEM STATUS4.1 LCD Display4.1.1 Operational Status4.1.2 Battery Low Indication4.2 Handheld Device Screen5.0 BATTERY AND CHARGER5.1 Battery Installation and Removal5.2 Initial Set up5.3 Charger Operation6.0 TECHNICAL SUPPORTSAFETY AND REGULATORY INFORMATIONWARRANTYAPPENDICESAREMOTE INSTALLATION PROCESSBABBREVIATIONS AND DEFINITIONSCADVANCED USER TOOLS
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.1PocketSpider® USER'S MANUAL1.0 INTRODUCTIONWelcome to the world of wireless data. Your PocketSpider® is a compact, wireless datamodem that uses the Cellular Digital Packet Data (CDPD) wireless communicationsystem, allowing you to transfer data on the go (i.e., without wires). Wireless IP(Internet Protocol) supports browser-based applications, giving you feature richcapability with the Internet in your hand.With this modem, you are taking advantage of the latest development in wireless datatechnology. The PocketSpider Modem offers the convenience of wireless data, thebenefits of the CDPD network, ease of use, and minimal power consumption.The PocketSpider is the first wireless IP (CDPD) modem designed exclusively for acompact flash slot. With the power of wireless data and GPS, Nextcell is revolutionizingthe world of PocketPC®, Palm, and handheld PC devices.This User’s Manual describes the use of the PocketSpider Modem with a Handheld PC(H/PC) device. The PocketSpider is compatible with Windows CE version 3.0 (e.g.,Pocket PC). Please read all instructions carefully before installing your PocketSpidermodem into your H/PC.Your PocketSpider kit includes the following:• PocketSpider• Battery Pack (Li ion)• Battery Charger• Charger Base• Wall transformer (AC adapter) for charger• Compact Flash card with installation software• User's Manual2.0 CDPD BASICSCDPD, short for Cellular Digital Packet Data, is also known as "Wireless IP." It is a datatransmission technology developed for use on cellular phone frequencies. CDPD usesunused cellular channels (in the 800- to 900-MHz range) to transmit data in packets.This technology offers data transfer rates of up to 19.2 Kbps, quicker call set up, andbetter error correction than using modems on an analog cellular channel. CDPD isbased on TCP/IP, the same protocols that power the Internet.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.22.1 Registering With a CarrierJust as you would do with a cell phone, you must first register for service with a localCDPD carrier.2.1.1 ACTIVATING YOUR SERVICEThe PocketSpider will work with any CDPD carrier. Decide which carrier offers the bestplan to meet your CDPD needs, then register with that carrier.Typically, two service carriers will be available to a CDPD user. One will be known asthe A-side carrier and the other is known as the B-side carrier. You may register withthe A-side carrier, the B-side carrier, or both of the carriers.2.1.2 REGISTRATIONWhen you register with a CDPD carrier, the carrier should give you the followinginformation:•Internet Protocol (IP) address•Carrier Side Identification (Either A or B)•Service Provider Network Identifier (SPNI) NumberBe sure to record this information. This information may be needed in order to receivecustomer service and/or technical support.You will be assigned a specific Internet Protocol (IP) address to use with your modem.Your carrier should also indicate whether they are the A-side carrier or the B-sidecarrier, and provide you with their SPNI numberYour cellular carrier may also provide you with additional information that is needed foruse with your third-party protocol stack(s). Consult your protocol stack documentationfor information regarding stack configuration and use.The cellular carrier has the responsibility to warn you of any changes the carrier maymake to its operations and/or procedures that would effect your usage of the service.You will be advised of your right to issue a complaint to the FCC regarding thesechanges.2.1.3 CDPD CHARGESFor information about your CDPD charges, you will need to contact your CDPD carrierservice. Charges will vary according to the CDPD service provider you choose and theplan you select. Most carriers will offer several CDPD plans that vary in rates andstructure. Your carrier should explain these items to you in detail when you consult themabout registration.3.0 INSTALLATION AND SETUP
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.3The PocketSpider Modem is an easy-to-use product that requires very little set up. Thismanual explains how to install and setup your PocketSpider Modem. The softwareinstallation can be accomplished in two ways: (1) using a compact flash card, or (2)input from a host computer to the handheld device. Use of a compact flash asdescribed below is the commonly used approach, and the alternative "remote"installation approach is provided as Appendix A to this manual. 3.1 Battery OperationThe PocketSpider derives all its power from a self-contained battery pack, therebyensuring no adverse effects on battery life of the host H/PC device. Prior to using thePocketSpider, charge the new battery for at least 2 hours. Details on the batterycharger and charging process are provided in Section 5 of this manual.The Li ion (Lithium ion) battery is composed of Lithium, the lightest metal and the metalthat has the highest electrochemical potential. Because of its light-weight and highenergy density, Lithium-Ion batteries are ideal for portable devices. Lithium-Ionbatteries have no memory effect or poisonous metals, and they have long battery life.Once charged, clip the battery into the back of the PocketSpider housing and you areready to go.The PocketSpider should operate for several hours under normal transmit and receiveoperating conditions, although sustained transmitting inherently reduces the timebetween charge. In the event of a low battery, either remove and insert a secondcharged battery, or remove the battery pack, recharge, and reinsert the pack into thePocketSpider.3.2 Compact Flash Memory Card Installation1. Insert the setup memory card into Window CE device.2. “Autorun” on the compact flash card should run automatically on yourPocket PC device. The screen will ask if installation of the Nextcell SpiderModem software is desired. Click “Yes” to continue.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.43. After installation is complete, click “ok” to close the install application andreset the Pocket PC device.4. After reset is complete, Setup is required before running PocketSpidermodem.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.53.3 SetupThis section explains how to setup the PocketSpider Modem for use with the WindowsCE 3.0 platform. The purpose of this application is to setup the PocketSpider and createan appropriate dial-up networking entry. This section describes only the basicPocketSpider parameters required for registering the modem with the CDPD carrier.For information on setting additional parameters, see the Modem Setup application.This should also be run when switching from one PocketSpider Modem to another orwhen network parameters are changed.1. Access the PocketSpider Modem Setup application by choosing SpiderModem icon from the Start > Settings > System.2. PocketSpider Modem configuration information will be displayed whenthe General tab (lower left screen) is clicked. The PocketSpider Setupapplication for Windows CE generates this information automatically, andno manual user entry is required.Note: Click “ok” to save any new values or changes.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.63. The Network tab is used to set up and save the CDPD network informationinto the modem. Select the Network tab to setup your CDPD ServiceProvider information. Enter Modem’s IP address, Primary DNS,Secondary DNS (Optional), Carrier Preference, and additionalPocketSpider Modem parameters.4. The Channel Scan tab is used to configure the modem scan for theCDPD network setting. These settings are then used by the modem toconnect to the CDPD network. Select Channel Scan tab to setup thePocketSpider Modem scan channel settings.5. The RAS Entry tab (lower right) is used to create an entry to dial up theCDPD network. After selecting the tab, enter your choice of RAS name;but note that Windows CE 3.0 limits the RAS entry name to 20 characters.Click on Create New RAS Entry button (the application may overwrite anexisting RAS entry with the same entry name).
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.74.0 MONITORING MODEM STATUSOperational status information is provided on the PocketSpider device and on the H/PCdevice screen.4.1 LCD DisplayThe PocketSpider contains an LCD that shows basic information for the unit's operationand battery charge condition.4.1.1 OPERATIONAL STATUS• SD RD (Send Data Receive Data) is the default code when the PocketSpider isinstalled on the host H/PC device.• NEXTCELL is displayed when the Spider Launch Manager utility is connecting.• The window will display the following:o SD Send Datao RD Receive Datao IDLE Not connected, not trying (default)• The following will appear when the Spider Launcher icon is clicked on the H/PCscreen:o TRYINGo CONNECTED• CH indicates the channel number• If no activity after 10 seconds, the LCD will power down to conserve battery life.• The LCD will reappear when there is new data activity.• If the LCD is "OFF", click the button on the top left corner of the PocketSpider:o 1st click shows screen power connectedo 2nd click goes to:§ SIG Signal Strength (RSSI)§ BAT Battery Lowo 3rd click goes back to 1st click (shows screen power connected)o 4th click goes back to 2nd click• If the LCD is "ON", it is the same as the 2nd click above (i.e., SIG, BAT)
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.84.1.2 BATTERY LOW INDICATIONThe LCD shows two basic conditions related to the battery:• CONNECTED• LOW BATTERYWhen LOW BATTERY is displayed:• Shut down operation• Close the Spider MGR on the H/PC or physically remove the PocketSpider fromthe H/PC device.• Remove discharged battery• Insert a charged battery4.2 Handheld Device ScreenThe Spider Modem Manager application displays on the H/PC screen the current/real-time status of the Modem.1. To access the Spider Modem Manager, choose “Spider Modem” fromStart menu. When Spider Modem application runs for the first time afterits installation, “Select RAS Connection” pops up asking user which entryto connect. Select “Pocket Spider I” from the drop-down list and click onConnect button.2. Spider Modem Manager will then detect PocketSpider by opening its port.Once Spider Modem Manager opens its port successfully, thePocketSpider is activated to search for CDPD channels and get itconnected to the Network (Internet). The PocketSpider is successfullyconnected when “Complete registration” message is displayed underModem Status (shown figure below).
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.93. The PocketSpider Modem Manager application is designed to display themost important status information to the user. When any data is passing toand from the PocketSpider, such as surfing the Internet and sendingemails, Send traffic (red) and Receive traffic (blue) lines will becomeactive (shown figure above).
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.105.0 BATTERY AND CHARGERThe PocketSpider is powered by a single rechargeable 0.700 A/hr Lithium Ion 3.6 VDCcell installed on the back of the device. A PocketSpider Battery Charger is the onlydevice to be used for recharging these batteries. Only Nextcell chargers and Nextcellbatteries should be used in ANY PocketSpider device.5.1 Battery Installation and RemovalThe battery and self-contained case clips in the back of the PocketSpider device. Toremove the battery, depress the clip at the top and gently remove the battery.5.2 Initial Set Up1. Attach the power cord to the charger.2. Plug the power cord in to a standard 110 VAC outlet.3. The Green LCD should illuminate. This LCD has two purposes:a. Indicates that the charger is ready to accept a battery, orb. Indicates that the current charge cycle is over.4. Insert a battery and let charge at least 2 hours or until green lightilluminates.NOTE• Do not leave batteries in the charger for more than 8hours.• Do not leave the battery in the charger if the chargeris not plugged into an electrical outlet via the 110 VACwall mounted transformer supplied with the unit.The charger was designed to operate from a standard 110 VAC 60 Hz electrical outlet.The charger should continue to operate as low as 85 VAC and as high as 120 VAC. Thewall transformer should be able to supply approximately 12 VDC at 0.5 A. The powerconnector is a standard 2.1 mm DC power jack (center positive).The charger has built-in surge arrestors, but serious overload conditions could result indamage to the circuitry.5.3 Charger Operation1. Insert a battery into the charger. The Green LCD should turn off and theRed LCD should illuminate.Do not remove the battery from the charger or unplug the charger until theGreen LCD illuminates.2. The charger has the following modes of operation:a. When the battery is first inserted, the charger checks to determine ifthe battery is severely discharged. If the battery voltage is below
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.110.5 VDC, then the charger will consider the battery to be defectiveand will not attempt to charge the battery.b. If the battery is between 0.5 VDC and 2.5 VDC, the charger willdrop to trickle charge mode and attempt to bring the battery up to auseable voltage without inducing any cell damage.c. When the charger gets above 2.5 VDC but is below 4.0 VDC thecharger enters a "bulk charge" state. During this phase of thecharge cycle, the charger will output a constant current of 0.45 Auntil the battery voltage reaches 4.0 VDC.d. When the battery voltage reaches 4.0VDC, a top-off charge timerstarts. This timer will run for approximately 1.5 hours.e. When the top-off timer expires, the Red LCD will turn off and theGreen LCD will illuminate, indicating that the battery may beremoved.NOTEIf the battery is removed prior to the completion of thecharge cycle, or if power is lost during the charge cycle, thenunplug the charger and then plug it back in to reset thecharger.If power to the charger is lost and reapplied prior to completion of charging, the greenlight will illuminate indicating the charger is ready for a new cycle. In such instances,remove and reinsert the battery into the charger to initiate a new charge cycle.6.0 TECHNICAL SUPPORTFor problems stemming from your network access, contact your CDPD carrier service.For technical support and customer service dealing with the modem itself, contactNextcell by any of the following methods:Web site: www.nextcell.comPhone: 972-578-CDPD 972-578-2373Email: techsupport@nextell.comBefore you contact Technical Support, please have your modem’s Equipment Identifier(EID) number ready for the Technical Support representative. If you did not record theEID number, you can find this number in the PocketSpider Modem window, shownpreviously in Section 3.3.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.12SAFETY AND REGULATORY INFORMATIONThe equipment certifications appropriate to your device are marked on the device andproduct specific information. The use of the equipment is subject to the followingconditions:FCC COMPLIANCE STATEMENTThis device complies with Part 15b of the FCC Rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation.This device also complies with FCC Part 22.FCC RF EXPOSURE COMPLIANCEThe CDPD modem module has been tested for FCC RF exposure handSAR compliance in a typical hand-held, hand-operated electronicorganizer/PC. In order to comply with FCC RF exposure requirementsthe CDPD modem module must be operated in a hand-held and hand-operated electronic organizer, PC, or similar products. The use of thisdevice in any other type of host configuration may not comply withFCC RF exposure requirements and should be avoided. Duringoperation, a 20cm separation distance should be maintained betweenthe antenna and the user’s/bystander’s body (excluding hands,wrists, feet, and ankles) to ensure FCC RF exposure compliance.CAUTIONChanges or modifications without the express consent of Nextcell, Inc.voids the user’s authority to use the equipment.This equipment has been tested and found to comply with the limits pursuant to Part 15Subpart B and Part 22 of the FCC rules. These limits are designed to providereasonable protection against harmful interference in an appropriate installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if not used inaccordance with instructions, can cause harmful radiation to radio communication.However, there is no guarantee that interference will not occur in a particularinstallation. If the equipment does cause harmful interference in radio and televisionreception, which can be determined by turning the equipment on and off, the user isencouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna• Increase the separation distance between the equipment and the receiver• Contact Nextcell, Inc. Technical Support for assistance.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.13NEXTCELL, INC. 12-MONTH LIMITED WARRANTYNextcell, Inc. warrants the products that it manufactures to be free from defects in materials andworkmanship for a period of 12 months from the date of shipment from Nextcell. This warranty is limitedto the original purchaser of the product and is not transferable.During the 12-month warranty period, Nextcell will repair or replace, at its option, any defective productsor parts at no additional charge provided that the product is returned, shipping prepaid, to Nextcell. Thepurchaser is responsible for insuring any product so returned and assumes the risk of loss duringshipping. All replaced parts become the property of Nextcell.During the 12-month warranty period, Nextcell will also provide any software updates/upgrades, at itsoption, at no additional charge. Any additional hardware that may be required to support the upgrade willbe quoted as an option on request by the customer.Equipment add-ons, software modules, or software upgrades purchased or provided at no charge forexisting equipment are warranted for the length of the existing equipment warranty, extended warranty or90 days (whichever is less).THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCTS WHICH HAVE BEENDAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE, OR AS A RESULT OF SERVICE ORMODIFICATION BY ANYONE OTHER THAN NEXTCELL.EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE EXPRESSED ORIMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, AND NEXTCELL EXPRESSLY DISCLAIMS ALLWARRANTIES NOT STATED HEREIN. AS WARRANTED ABOVE THE PURCHASER’S SOLEREMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. UNDER NOCIRCUMSTANCES WILL NEXTCELL BE LIABLE TO THE PURCHASER OR ANY USER FOR ANYDAMAGES, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES, LOSTPROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF THE USE OF OR INABILITY TOUSE THE PRODUCT.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.14APPENDIX AREMOTE INSTALLATION PROCESSEstablish CE ServiceBefore installing your modem, ensure that "Windows CE Services" (MicrosoftActiveSync, or similar) is installed on the host computer to connect to your Pocket PC.To determine the availability of Windows CE Services, look in the Programs folder ofthe Start Menu.Windows CE Service is available if the Programs folder contains a sub-folder MicrosoftWindows CE Services, Microsoft ActiveSync, or similar. If the services are notinstalled, please consult your H/PC (Handheld or Pocket PC) manual and installWindows CE Services on the host computer.1. Using the appropriate cable, normally furnished with your H/PC, connect theH/PC to the appropriate COM port of the host computer.2. Refer to then Nextcell website http://www.nextcell.com .3. Download the Spider Tools to your host computer and follow on-screendirections. A "Main Menu" screen such as shown below should appear.
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.15APPENDIX BABBREVIATIONS AND DEFINITIONSAAmpereAT (Command)Ahr Ampere hourBAT "Battery Low"CDPD Cellular Digital Packet DataCD-ROM Compact Disk - Read Only MemoryCF Compact FlashCOM Communications (port)DNS Domain Name ServerEID Equipment Identification NumberEMI Electromagnetic InterferenceFCC Federal Communications CommissionH/PC Handheld/PCHz Hertz; cycles per secondIP Internet Protocol (address)ISP Internet Service ProviderLCD Light Emitting DiodeMGR "Manager"RAS Remote Access ServiceRD "Receive Data"RSSI Receive Signal Strength IndicatorSD "Send Data"SIG Signal StrengthSPNI Service Provider Network IdentifierTCP/IP Transport Control Protocol/Internet ProtocolUL Underwriter's LaboratoryVDC Voltage Direct CurrentVAC Voltage Alternating Current
CDPD0601PB003CONFIDENTIAL AND PROPRIETARY INFORMATIONDo not duplicate or distribute without express permission from Nextcell, Inc.16APPENDIX CADVANCED USER TOOLSThe PocketSpider Modem AT test application allows users to view or modify advancedsettings for the PocketSpider. It is not usually necessary to modify these advancedsettings, as the default settings are adequate for most uses. Please contact NextcellTechnical Support or visit our website if more information is needed.Please see the Nextcell web site http://www.nextcell.com for the AT Command set.

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