Nokia Bell A020WA WIFI Mesh User Manual 7368 ISAM CPE A 020W A Product Guide

Nokia Shanghai Bell Co. Ltd. WIFI Mesh 7368 ISAM CPE A 020W A Product Guide

Users Manual

Nokia — Proprietary and confidentialUse pursuant to applicable agreements 7368 Intelligent Services Access Manager CPEA-020W-A WiFi7368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZAIssue: 01 7368 ISAM CPE A-020W-A Product GuideRelease 05.08.01 | June 2018 | Edition 01
27368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Nokia is a registered trademark of Nokia Corporation. Other products and company names mentioned herein may be trademarks or tradenames of their respective owners.The information presented is subject to change without notice. No responsibility is assumed for inaccuracies contained herein.© 2018 Nokia.Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide PrefaceIssue: 01 3FE-47511-AAAA-TCZZA 9 1PrefaceThis preface provides general information about the documentation set for CPEs.1.1 ScopeThis documentation set provides information about safety, features and functionality, ordering, hardware installation and maintenance, and software installation procedures for the current release.1.2 AudienceThis documentation set is intended for planners, administrators, operators, and maintenance personnel involved in installing, upgrading, or maintaining the CPEs.1.3 Required knowledgeThe reader must be familiar with general telecommunications principles.1.4 Acronyms and initialismsThe expansions and optional descriptions of most acronyms and initialisms appear in the glossary (3FE-47157-AAAA-TCZZA).1.5 Assistance and ordering phone numbersNokia provides global technical support through regional call centers. Phone numbers for the regional call centers are available at the following URL: http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly into your web browser.For ordering information, contact your Nokia sales representative.Release 05.08.01 | June 2018 | Edition 01
Preface107368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 1.6 Nokia quality processesNokia’s CPE quality practices are in compliance with TL 9000 requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met. The customer or its representatives may be allowed to perform on-site quality surveillance audits, as agreed upon during contract negotiations1.7 Safety informationFor safety information, see the appropriate safety guidelines chapter.1.8 DocumentsDocuments are available using ALED or OLCS.Procedure 1 To download a ZIP file package of the customer documentation1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative.2From the Technical Content for drop-down menu, choose the product.3Click on Downloads: Electronic Delivery.4Choose Documentation from the drop-down menu and click Next.5Select the image from the drop-down menu and click Next.6Follow the on-screen directions to download the file.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide PrefaceIssue: 01 3FE-47511-AAAA-TCZZA 11 Procedure 2 To access individual documentsIndividual PDFs of customer documents are also accessible through the Nokia Customer Support website.1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative.2From the Technical Content for drop-down menu, choose the product.3Click on Manuals and Guides to display a list of customer documents by title and part number. You can filter this list using the Release drop-down menu.4Click on the PDF to open or save the file.1.9 Special informationThe following are examples of how special information is presented in this document.Danger — Danger indicates that the described activity or situation may result in serious personal injury or death; for example, high voltage or electric shock hazards.Warning — Warning indicates that the described activity or situation may, or will, cause equipment damage or serious performance problems.Caution — Caution indicates that the described activity or situation may, or will, cause service interruption.Note — A note provides information that is, or may be, of special interest.Release 05.08.01 | June 2018 | Edition 01
Preface127368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 1.9.1 Procedures with options or substepsWhen there are options in a procedure, they are identified by letters. When there are required substeps in a procedure, they are identified by roman numerals.Procedure 3 Example of options in a procedureAt step 1, you can choose option a or b. At step 2, you must do what the step indicates.1This step offers two options. You must choose one of the following:aThis is one option.bThis is another option.2You must perform this step.Procedure 4 Example of required substeps in a procedureAt step 1, you must perform a series of substeps within a step. At step 2, you must do what the step indicates.1This step has a series of substeps that you must perform to complete the step. You must perform the following substeps:iThis is the first substep.ii This is the second substep.iii This is the third substep.2 You must perform this step.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide PrefaceIssue: 01 3FE-47511-AAAA-TCZZA 13 1.10 Multiple PDF document searchYou can use Adobe Reader Release 6.0 and later to search multiple PDF files for a common term. Adobe Reader displays the results in a single display panel. The results are grouped by PDF file, and you can expand the entry for each file.Procedure 5 To search multiple PDF files for a common term1Open Adobe Acrobat Reader.2Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears.3Enter the search criteria.4Click on the All PDF Documents In radio button.5Select the folder in which to search using the drop-down menu.6Click on the Search button.Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol.Note — The PDF files in which you search must be in the same folder.Release 05.08.01 | June 2018 | Edition 01
Preface147368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product GuideIssue: 01 3FE-47511-AAAA-TCZZA 3 Table of contents1 Preface.............................................................................................91.1 Scope ..........................................................................................................91.2 Audience......................................................................................................91.3 Required knowledge....................................................................................91.4 Acronyms and initialisms .............................................................................91.5 Assistance and ordering phone numbers ....................................................91.6 Nokia quality processes.............................................................................101.7 Safety information......................................................................................101.8 Documents ................................................................................................101.9 Special information ....................................................................................111.9.1 Procedures with options or substeps.........................................................121.10 Multiple PDF document search .................................................................132 ANSI safety guidelines ...................................................................92.1 Safety instructions .......................................................................................92.1.1 Safety instruction boxes in customer documentation ..................................92.1.2 Safety-related labels..................................................................................102.2 Safety standards compliance ....................................................................112.2.1 Responsible party......................................................................................112.2.2 Energy-related products standby and off modes compliance....................122.2.3 FCC statement ..........................................................................................122.2.4 FCC Radiation Exposure Statement .........................................................132.2.5 Resistibility requirements compliance .......................................................132.3 Electrical safety guidelines ........................................................................132.3.1 Power supplies ..........................................................................................142.3.2 Cabling ......................................................................................................143 ETSI safety guidelines..................................................................153.1 Safety instructions .....................................................................................153.1.1 Safety instruction boxes ............................................................................153.1.2 Safety-related labels..................................................................................163.2 Safety standards compliance ....................................................................173.2.1 Responsible party......................................................................................173.2.2 Energy-related products standby and off modes compliance....................183.2.3 EMC and RED compliance........................................................................183.2.4 Equipment safety standard compliance.....................................................183.2.5 Environmental standard compliance .........................................................193.2.6 Resistibility requirements compliance .......................................................193.3 Electrical safety guidelines ........................................................................193.3.1 Power supplies ..........................................................................................193.3.2 Cabling ......................................................................................................194 ETSI environmental guidelines ...................................................214.1 Environmental requirements......................................................................214.1.1 Transportation ...........................................................................................214.1.2 EU RoHS ...................................................................................................214.1.3 End-of-life collection and treatment ...........................................................22Release 05.08.01 | June 2018 | Edition 01
47368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5 A-020W-A unit data sheet ............................................................235.1 A-020W-A part numbers and identification................................................235.2 A-020W-A general description...................................................................245.2.1 TR-069 object support for WiFi parameters ..............................................265.2.2 Independent TR69 session with SaaS ......................................................265.2.3 TR69 authentication using TLS and CA certificates ..................................265.3 A-020W-A software and installation feature support .................................275.4 A-020W-A interfaces and interface capacity .............................................275.4.1 A-020W-A connections and components ..................................................275.5 A-020W-A LEDs ........................................................................................285.6 A-020W-A detailed specifications..............................................................305.7 A-020W-A functional blocks ......................................................................305.8 A-020W-A standards compliance ..............................................................315.9 A-020W-A special considerations..............................................................315.9.1 WiFi service ...............................................................................................325.9.1.1 WiFi standards and certifications...............................................................325.9.1.2 WiFi GUI features ......................................................................................325.9.2 A-020W-A considerations and limitations..................................................326 Install a A-020W-A ........................................................................336.1 Purpose .....................................................................................................336.2 General......................................................................................................336.3 Prerequisites..............................................................................................336.4 Recommended tools..................................................................................336.5 Safety information......................................................................................346.6 Procedure ..................................................................................................357 Replace a A-020W-A .....................................................................377.1 Purpose .....................................................................................................377.2 General......................................................................................................377.3 Prerequisites..............................................................................................377.4 Recommended tools..................................................................................377.5 Safety information......................................................................................387.6 Procedure ..................................................................................................398 Configure a A-020W-A..................................................................418.1 GUI configuration.......................................................................................418.1.1 Login..........................................................................................................418.1.2 Device and connection status....................................................................428.1.3 Network configuration................................................................................538.1.4 Security configuration ................................................................................718.1.5 Application configuration ...........................................................................828.1.6 Maintenance ..............................................................................................888.1.7 RG troubleshooting counters.....................................................................98Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product GuideIssue: 01 3FE-47511-AAAA-TCZZA 5 List of figures2 ANSI safety guidelines ...................................................................9Figure 1 A-020W-A sample safety label ..................................................................113 ETSI safety guidelines..................................................................15Figure 2 A-020W-A sample safety label ..................................................................174 ETSI environmental guidelines ...................................................21Figure 3 Recycling/take back/disposal of product symbol .......................................225 A-020W-A unit data sheet ............................................................23Figure 4 A-020W-A CPE..........................................................................................25Figure 5 A-020W-A physical connections................................................................28Figure 6 A-020W-A LEDs ........................................................................................29Figure 7 Single-residence WiFi CPE with Gigabit Ethernet.....................................316 Install a A-020W-A ........................................................................33Figure 8 A-020W-A connections..............................................................................357 Replace a A-020W-A .....................................................................37Figure 9 A-020W-A connections..............................................................................398 Configure a A-020W-A..................................................................41Figure 10 Web login window......................................................................................42Figure 11 Device Information window........................................................................43Figure 12 LAN status window ....................................................................................45Figure 13 WAN Status window ..................................................................................47Figure 14 WAN Status IPv6 window..........................................................................49Figure 15 Home Networking information window ......................................................51Figure 16 Statistics window (LAN port statistics shown) ...........................................53Figure 17 LAN settings window .................................................................................54Figure 18 LAN IPv6 network window.........................................................................56Figure 19 WAN window .............................................................................................58Figure 20 WAN DHCP window ..................................................................................59Figure 21 Wireless (2.4GHz) network window...........................................................61Figure 22 Wireless (5GHz) network window..............................................................63Figure 23 Wireless Schedule window........................................................................65Figure 24 DNS network window ................................................................................66Figure 25 TR-069 network window ............................................................................68Figure 26 QoS Config window (L2)............................................................................69Figure 27 QoS Config window (L3)............................................................................70Figure 28 Firewall window .........................................................................................72Figure 29 MAC filter window......................................................................................74Figure 30 IP filter window ..........................................................................................76Figure 31 URL Filter window .....................................................................................77Figure 32 Parental Control window............................................................................78Figure 33 DMZ and ALG window...............................................................................80Figure 34 Access Control window .............................................................................81Figure 35 Port forwarding window .............................................................................83Release 05.08.01 | June 2018 | Edition 01
67368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Figure 36 Port Triggering window..............................................................................84Figure 37 DDNS window ...........................................................................................86Figure 38 NTP window ..............................................................................................87Figure 39 UPnP and DLNA window...........................................................................88Figure 40 Password window......................................................................................90Figure 41 Device Management window.....................................................................91Figure 42 Backup and Restore window .....................................................................92Figure 43 Firmware Upgrade window........................................................................93Figure 44 Reboot Device window ..............................................................................94Figure 45 Factory Default window .............................................................................95Figure 46 Diagnostics window ...................................................................................96Figure 47 Log window................................................................................................97Figure 48 RG Troubleshooting Counters window......................................................99Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product GuideIssue: 01 3FE-47511-AAAA-TCZZA 7 List of tables2 ANSI safety guidelines ...................................................................9Table 1 Safety labels ..............................................................................................10Table 2 Responsible party contact information ......................................................113 ETSI safety guidelines..................................................................15Table 3 Safety labels ..............................................................................................16Table 4 Responsible party contact information ......................................................175 A-020W-A unit data sheet ............................................................23Table 5 Identification of A-020W-A.........................................................................23Table 6 A-020W-A interface connection capacity...................................................27Table 7 A-020W-A physical connections................................................................28Table 8 A-020W-A LEDs ........................................................................................29Table 9 A-020W-A physical specifications .............................................................30Table 10 A-020W-A power consumption specifications ...........................................30Table 11 A-020W-A environmental specifications....................................................308 Configure a A-020W-A..................................................................41Table 12 Device Information parameters .................................................................43Table 13 LAN status parameters..............................................................................46Table 14 WAN Status parameters............................................................................47Table 15 WAN status IPv6 parameters ....................................................................49Table 16 Home Networking parameters...................................................................51Table 17 LAN parameters ........................................................................................54Table 18 LAN IPv6 network parameters...................................................................56Table 19 WAN parameters .......................................................................................58Table 20 WAN DHCP parameters............................................................................60Table 21 Wireless 2.4GHz network parameters.......................................................61Table 22 Wireless 5GHz network parameters..........................................................64Table 23 DNS network parameters ..........................................................................67Table 24 TR-069 network parameters......................................................................68Table 25 QoS Config parameters.............................................................................71Table 26 Firewall parameters ...................................................................................73Table 27 MAC filter parameters................................................................................75Table 28 IP filter parameters ....................................................................................76Table 29 URL Filter parameters ...............................................................................78Table 30 Parental control parameters ......................................................................79Table 31 DMZ and ALG parameters ........................................................................80Table 32 Access control parameters ........................................................................82Table 33 Port forwarding parameters .......................................................................83Table 34 Port triggering parameters.........................................................................84Table 35 DDNS parameters .....................................................................................86Table 36 Password parameters................................................................................90Table 37 Device Management parameters ..............................................................91Table 38 RG Troubleshooting Counters parameters................................................99Release 05.08.01 | June 2018 | Edition 01
87368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 9 2 ANSI safety guidelinesThis chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment in the North American or ANSI market.2.1 Safety instructionsThis section describes the safety instructions that are provided in the customer documentation and on the equipment.2.1.1 Safety instruction boxes in customer documentationThe safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements.The following is an example of the Danger box.The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.The following is an example of the Warning box.The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data.Do not proceed beyond a warning until the indicated conditions are fully understood and met.Danger — Possibility of personal injury. Warning 1 — Possibility of equipment damage.Warning 2 — Possibility of data loss.Release 05.08.01 | June 2018 | Edition 01
ANSI safety guidelines107368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 The following is an example of the Caution box.The Caution box indicates that the described activity or situation may, or will, cause service interruption.Do not proceed beyond a caution until the indicated conditions are fully understood and met.The following is an example of the Note box.The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions.2.1.2 Safety-related labelsThe A-020W-A CPE equipment is labeled with specific safety compliance information and instructions that are related to a variant of the A-020W-A. Observe the instructions on the safety labels.Table 1 provides examples of the text in the various A-020W-A CPE safety labels.Table 1 Safety labelsFigure 1 shows a sample safety label for the A-020W-A CPE, located on the base of the unit.Caution 1 — Possibility of service interruption.Caution 2 — Service interruption.Note — Information of special interest.Label text DescriptionETL compliance Communication service equipment US listed.ESD warning Caution: This assembly contains electrostatic sensitive device.FCC standards compliance Tested to comply with FCC standards for home or office use.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 11 Figure 1 A-020W-A sample safety label2.2 Safety standards complianceThis section describes the A-020W-A CPE compliance with North American safety standards. The A-020W-A is compliant with CE, FCC, CB and ETL requirements.2.2.1 Responsible partyTable 2 lists the party in the US responsible for this device.Table 2 Responsible party contact informationWarning — Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Legal Company name Nokia USA Inc.Address 2301 SUGAR BUSH RD. STE 300, RALEIGH, NC 27612Phone, Fax +1 866 582-3688Release 05.08.01 | June 2018 | Edition 01
ANSI safety guidelines127368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2.2.2 Energy-related products standby and off modes complianceHereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate.For information about the type and number of network ports, see “A-020W-A interfaces and interface capacity” in chapter 5.For information about power consumption, see “A-020W-A detailed specifications” in chapter 5.2.2.3 FCC statementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or an experienced radio/TV technician for help. Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ANSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 13 2.2.4 FCC Radiation Exposure StatementThis device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired operation. 2.2.5 Resistibility requirements complianceThe A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to overvoltage and overcurrents.2.3 Electrical safety guidelinesThis section provides the electrical safety guidelines for the A-020W-A CPE equipment.Caution — Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note — The devices comply with the U.S. National Electrical Code. However, local electrical authorities have jurisdiction when there are differences between the local and U.S. standards.Release 05.08.01 | June 2018 | Edition 01
ANSI safety guidelines147368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2.3.1 Power suppliesThe use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.2.3.2 CablingThe following are the guidelines regarding cables used for the A-020W-A CPE equipment:•Use only cables approved by the relevant national electrical code.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 15 3 ETSI safety guidelinesThis chapter provides information about the mandatory regulations that govern the installation and operation of A-020W-A CPE equipment.3.1 Safety instructionsThis section describes the safety instructions that are provided in the customer documentation and on the equipment.3.1.1 Safety instruction boxesThe safety instruction boxes are provided in the customer documentation. Observe the instructions to meet safety requirements.The following is an example of the Danger box.The Danger box indicates that the described activity or situation may pose a threat to personal safety. It calls attention to a situation or procedure which, if not correctly performed or adhered to, may result in death or serious physical harm. Do not proceed beyond a Danger box until the indicated conditions are fully understood and met.The following is an example of the Warning box.The Warning box indicates that the described activity or situation may, or will, cause equipment damage, loss of data, or serious performance problems. It identifies a possible equipment-damaging situation or provides essential information to avoid the degradation of system operations or data.Do not proceed beyond a warning until the indicated conditions are fully understood and met.Danger — Possibility of personal injury. Warning 1 — Possibility of equipment damage.Warning 2 — Possibility of data loss.Release 05.08.01 | June 2018 | Edition 01
ETSI safety guidelines167368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 The following is an example of the Caution box.The Caution box indicates that the described activity or situation may, or will, cause service interruption.Do not proceed beyond a caution until the indicated conditions are fully understood and met.The following is an example of the Note box.The Note box provides information that assists the personnel working with A-020W-A CPE equipment. It does not provide safety-related instructions.3.1.2 Safety-related labelsThe A-020W-A CPE equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the A-020W-A. Observe the instructions on the safety labels.Table 3 provides sample safety labels on the A-020W-A CPE equipment.Table 3 Safety labelsFigure 2 shows a sample safety label for the A-020W-A CPE, located on the base of the unit.Caution 1 — Possibility of service interruption.Caution 2 — Service interruption.Note — Information of special interest.Label Text DescriptionESD warning Caution: This assembly contains an electrostatic sensitive device.CE marking Indicates compliance to the European Council Directives, including the EN60950-1 safetyRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 17 Figure 2 A-020W-A sample safety label3.2 Safety standards complianceThis section describes the device compliance with European safety standards.3.2.1 Responsible partyTable 4 lists the party in the US responsible for this device.Table 4 Responsible party contact informationWarning — Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Legal Company name Nokia USA Inc.Address 2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612Phone, Fax +1 866 582-3688Release 05.08.01 | June 2018 | Edition 01
ETSI safety guidelines187368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 3.2.2 Energy-related products standby and off modes complianceHereby, Nokia declares that the A-020W-A CPE devices are in compliance with the essential requirements and other relevant provisions of Directive 2009/125/EC together with Commission Regulation (EC) No 1275/2008 and Commission Regulation (EC) No 801/2013. The A-020W-A CPE devices qualify as high network availability (HiNA) equipment. Since the main purpose of A-020W-A devices is to provide network functionality with HiNA 7 days /24 hours, the modes Off/Standby, Power Management, and Networked Standby are inappropriate.For information about the type and number of network ports, see “A-020W-A interfaces and interface capacity” in chapter 5.For information about power consumption, see “A-020W-A detailed specifications” in chapter 5.3.2.3 EMC and RED complianceThe A-020W-A CPE equipment complies with the following EMC, EMI, and ESD requirements:•EN 300-386: Electromagnetic Compatibility and Radio Spectrum Matters (ERM): Telecommunications Network Equipment; Electromagnetic Compatibility (EMC) requirements; Electrostatic Discharge (ESD) requirements•European Council Directive 2014/30/EU•European Council Directive 2014/53/EU•EN300328: Wide band transmission systems; data transmission equipment operating in the 2.4 GHz ISM band using wide band modulation techniques•EN301893: 5 GHz RLAN•EN50385: Compliance of base station equipment with a radio frequency of electromagnetic field exposure limits (110MHz-100GHz)3.2.4 Equipment safety standard complianceThe A-020W-A CPE equipment complies with the requirements of EN 62368-1, Safety of Information Technology Equipment for use in a restricted location.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ETSI safety guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 19 3.2.5 Environmental standard complianceThe A-020W-A CPE equipment complies with the following EN 300 019 European environmental standards:•ETS 300 019-2-1 Storage Class T1.1•ETS 300 019-2-2 Transport Class T2.3•ETS 300 019-2-3 Stationary Class T3.1E3.2.6 Resistibility requirements complianceThe A-020W-A CPE equipment complies with the requirements of ITU Recommendation K.21 for resistibility of telecommunication equipment installed in customer premises to over voltage and overcurrents.3.3 Electrical safety guidelinesThis section provides the electrical safety guidelines for the A-020W-A CPE equipment.3.3.1 Power suppliesThe use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.3.3.2 CablingThe following are the guidelines regarding cables used for the A-020W-A CPE equipment:•All cables must be approved by the relevant national electrical code.Note — The devices comply with BS EN 61140.Release 05.08.01 | June 2018 | Edition 01
ETSI safety guidelines207368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide ETSI environmental guidelinesIssue: 01 3FE-47511-AAAA-TCZZA 21 4 ETSI environmental guidelinesThis chapter provides information about the ETSI environmental regulations that govern the installation and operation of A-020W-A CPE equipment. This chapter also includes environmental operation parameters of general interest.This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.4.1 Environmental requirementsSee the technical specification documentation for more information about temperature ranges.4.1.1 TransportationAccording to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in packed, public transportation with no rain on packing allowed.4.1.2 EU RoHSEuropean Union (EU) Directive 2011/65/EU, “Restriction of the use of certain Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic equipment. Nokia products shipped to the EU comply with the EU RoHS Directive. Nokia has implemented a material/substance content management process. The process is described in: Nokia process for ensuring RoHS Compliance (1AA002660031ASZZA). This ensures compliance with the European Union Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment.Release 05.08.01 | June 2018 | Edition 01
ETSI environmental guidelines227368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 4.1.3 End-of-life collection and treatmentElectronic products bearing or referencing the symbol shown in Figure 3, when put on the market within the European Union (EU), shall be collected and treated at the end of their useful life, in compliance with applicable EU and local legislation. They shall not be disposed of as part of unsorted municipal waste. Due to materials that may be contained in the product, such as heavy metals or batteries, the environment and human health may be negatively impacted as a result of inappropriate disposal.Figure 3 Recycling/take back/disposal of product symbolAbout mark is used in compliance to European Union WEEE Directive (2012/19/EU).There can be different requirements for collection and treatment in different member states of the European Union. In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life, or products displaced by Nokia equipment offers. For information regarding take-back of equipment by Nokia, or for more information regarding the requirements for recycling/disposal of product, contact your Nokia account manager or Nokia take back support at sustainability.global@nokia.com.Note — In the European Union, a solid bar under the symbol for a crossed-out wheeled bin indicates that the product was put on the market after 13 August 2005.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheetIssue: 01 3FE-47511-AAAA-TCZZA 23 5 A-020W-A unit data sheet5.1 A-020W-A part numbers and identification5.2 A-020W-A general description5.3 A-020W-A software and installation feature support5.4 A-020W-A interfaces and interface capacity5.5 A-020W-A LEDs5.6 A-020W-A detailed specifications5.7 A-020W-A functional blocks5.8 A-020W-A standards compliance5.9 A-020W-A special considerations5.1 A-020W-A part numbers and identificationTable 5 provides part numbers and identification information for the A-020W-A CPE.Table 5 Identification of A-020W-AOrdering part numberProvisioning numberDescription CLEC CPR ECI/Bar code3FE 47471 AA 3FE 47511 AA CPE with WiFi Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC US plug external power supply variant. The following accessories are included:•CA_RJ45: 1 1.5m Yellow•Power adapter: 1 1.5m Black•Packing list: 1 A6 Normal———3FE 47471 BA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC EU plug, 2-pin external power supply variant. The following accessories are included:•CA_RJ45: 1 1.5m Yellow•Power adapter: 1 1.5m Black•Packing list: 1 A6 Normal———(1 of 2)Release 05.08.01 | June 2018 | Edition 01
A-020W-A unit data sheet247368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5.2 A-020W-A general descriptionWiFi is abundantly deployed in home networks. Users require a seamless experience at home to connect their devices. Traditional WiFi networks require unique SSIDs for each of the access points or WiFi extenders, which complicated the user experience. The Nokia WiFi network simplifies the user experience by providing a seamless network and automating network optimization.The Nokia WiFi solution includes a Nokia WiFi gateway, one or more Nokia WiFi beacons, the WiFi Care Portal for the customer care team of the operator, and a mobile application for end-user self care.The A-020W-A CPE is an Ethernet residential gateway and WiFi beacon in the Nokia WiFi solution. The residential gateway is the central controller of the network while the beacon can extend the WiFi coverage to every corner of the home, providing seamless roaming to the connected devices.The A-020W-A CPE has built-in concurrent dual-band WiFi 802.11b/g/n and 802.11ac networking with triple-play capability. A-020W-A devices can be configured using the Nokia WiFi Mobile App, which can be downloaded on both iOS and Android devices.Figure 4 shows the A-020W-A CPE in its stand.3FE 47471 CA 3FE 47511 BA CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC UK plug, 3-pin external power supply variant. The following accessories are included:•CA_RJ45: 1 1.5m Yellow•Power adapter: 1 1.5m Black•Packing list: 1 A6 Normal———3FE 47471 DA 3FE 47511 DA CPE with Wi-Fi Access Point and range extender, 2 Gigabit Ethernet UNI, dual bands 802.11ac 2x2 and 802.11n 2x2 WiFi; 12V/1A AC/DC AU plug external power supply variant. The following accessories are included:•CA_RJ45: 1 1.5m Yellow•Power adapter: 1 1.5m Black•Packing list: 1 A6 Normal———Ordering part numberProvisioning numberDescription CLEC CPR ECI/Bar code(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheetIssue: 01 3FE-47511-AAAA-TCZZA 25 Figure 4 A-020W-A CPEA-020W-A CPEs provide the following functions:•GE Ethernet uplink•Concurrent 802.11n 2x2 MIMO in 2.4GHz and 802.11ac 2x2 MIMO in 5GHz•auto-negotiation for speed and duplex on a port by port basis•MDI/MDIX Ethernet auto-negotiation or manual configuration•routed mode per LAN port•Advanced data features: VLAN tag manipulation, classification, and filtering•Traffic classification and QoS capability•Internal Switch•Line Rate L2 traffic•UPnP IGD2.0 support•Internal DHCP server, with configurable DHCP pool and gateway•64/128 WEP encryption•WPA, WPA-PSK/TKIP•WPA2, WPA2-PSK/AES•support for multiple SSIDs (private and public instances); contact your Nokia representative for further details.•WPS on/off button•Ethernet-based Point-to-Point (PPPoE) and IP over Ethernet (IPoE)•Network Address Translation (NAT)•Network Address Port Translation (NAPT)INTERNETWPSPA I RRESETPOWER28229Release 05.08.01 | June 2018 | Edition 01
A-020W-A unit data sheet267368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 •TR-069 management•ALG and UPnP port forwarding•DMZ•IP/MAC filter•Multi-level firewall•DNS server•DHCP client/server•support for HT40 and VHT80 modes for increased channel bandwidth•support for up to 32 simultaneous wireless connections•remote software image download5.2.1 TR-069 object support for WiFi parametersThe A-020W-A CPE supports the status retrieval and configuration of the following WiFi parameters via TR-069:•channel•SSID•password for WPA and WEP•Tx power (transmission rate in dBm)These are the same TR-069 object parameters that are supported in the GUI. For more information, see Tables 21 and 22 in the chapter “Configure a A-020W-A”.5.2.2 Independent TR69 session with SaaSThe prime communication between the Nokia cloud management solution and the A-020W-A CPE is TR-069.To keep the Nokia Home WiFi management independent from the ACS of the carrier, The device can establish an independent TR-069 session with the SaaS.The SaaS WiFi Care URL and credentials can be programmed from the ACS solution of the carrier, or they can be incorporated in the device pre-configuration.5.2.3 TR69 authentication using TLS and CA certificatesA-020W-A CPE devices support encrypted remote TR-069 management using TLS, as well as ACS authentication using SHA-256 pre-installed certificates. If the ACS URL is set to the https://... format, by default, the connection will use TLS without authentication mode. The A-020W-A CPE can also authenticate the ACS using a pre-installed CA certificate.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheetIssue: 01 3FE-47511-AAAA-TCZZA 27 5.3 A-020W-A software and installation feature supportFor information on installing or replacing the A-020W-A CPE, see:•Install a A-020W-A•Replace a A-020W-A5.4 A-020W-A interfaces and interface capacityTable 6 describes the supported interfaces and interface capacity for A-020W-A CPE devices.Table 6 A-020W-A interface connection capacity5.4.1 A-020W-A connections and componentsFigure 5 shows the physical connections for A-020W-A CPE devices.Type and model Maximum capacityPOTS 10/ 100BASE-T10/ 100/1000 1000 BASE-TRF video (CATV)MoCA VDSL2 E1/T1 Local craftGE uplinkA-020W-A — — 2 — — — — — 1Release 05.08.01 | June 2018 | Edition 01
A-020W-A unit data sheet287368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Figure 5 A-020W-A physical connectionsTable 7 describes the physical connections for A-020W-A CPE devices.Table 7 A-020W-A physical connections5.5 A-020W-A LEDsFigure 6 shows the A-020W-A CPE LEDs.Connection DescriptionOn/Off button This button powers the unit on or off.LAN 1/LAN 2 This connection is provided through Ethernet RJ-45 connectors. Up to two 10/100/1000 Base-T Ethernet interfaces are supported.The Ethernet ports can support both data and in-band video services on both interfaces.WAN port This connection is provided through an RJ-45 Gigabit Ethernet interface. One 10/100/1000 Base-T Ethernet interface is supported.WPS ON/Off button This button is used to start the WiFi Protected Setup (WPS) of new WiFi devices.Reset button Pressing the Reset button for less than 10 seconds reboots the device; pressing the Reset button for 10 seconds resets the device to the factory defaults.Power input This connection is provided through the power connector. A power cable fitted with a barrel connector is used to make the connection.ON/OFFWANLAN 2LAN 128230Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheetIssue: 01 3FE-47511-AAAA-TCZZA 29 Figure 6 A-020W-A LEDsTable 8 provides LED descriptions for the A-020W-A CPE.Table 8 A-020W-A LEDsINTERNETWPSPA I RRESETPOWER28229Indicator LED color and behaviorLED behavior descriptionPower GreenOffRed (default until software is running)Power onPower offFailed on startup (for example corrupt flash), self test failed on startup, or self test failed during regular operation.WPS (2.4G and 5G)Green solidGreen flashingOffSolid RedWPS is successful (light turns off five minutes after successful WiFi setup)WPS is in progress (light turns off after two minutes if WPS is unsuccessful)WPS is not in progressWPS error or overlapped (lights for 20 s and then turns off)INTERNET Green solid Green flashingRedRG mode: Internet is up, IP address is assignedBeacon mode: Connection to the access point is good, IP address is assignedRG mode: Attempting to connect to the InternetRG mode: Gateway has no Internet connectionBeacon mode: No or poor connection to the access pointRelease 05.08.01 | June 2018 | Edition 01
A-020W-A unit data sheet307368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5.6 A-020W-A detailed specificationsTable 9 lists the physical specifications for the A-020W-A CPE.Table 9 A-020W-A physical specificationsTable 10 lists the power consumption specifications for the A-020W-A CPE.Table 10 A-020W-A power consumption specificationsTable 11 lists the environmental specifications for the A-020W-A CPE.Table 11 A-020W-A environmental specifications5.7 A-020W-A functional blocksA-020W-A CPE devices are single-residence units that support Wireless (WiFi) service. WiFi service on these devices is compliant with the IEEE 802.11 standard. In addition to the WiFi service, these devices transmit Ethernet packets to two RJ-45 Ethernet ports.Figure 7 shows the functional blocks for the A-020W-A CPE.Description SpecificationWidth 42.2 mm (1.66 in.)Height 123.22 mm (4.85 in.)Depth 112.64 mm (4.43 in.)Weight [within ± 0.5 lb (0.23 kg)] 230g (0.5 lb)Maximum power (Not to exceed)Condition Minimum powerCondition8 W 2 10/100/1000 Base-T Ethernet, WiFi operational2 W interfaces/services not provisionedMounting methodTemperature range and humidity AltitudeOn desk or shelf Operating: -5°C to 45°C (-23°F to 113°F) ambient temperature5% to 95% relative humidity, non-condensingContact your Nokia technical support representative for more informationStorage: -20°C to 85°C (-4°F to 185°F)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide A-020W-A unit data sheetIssue: 01 3FE-47511-AAAA-TCZZA 31 Figure 7 Single-residence WiFi CPE with Gigabit Ethernet5.8 A-020W-A standards complianceA-020W-A CPE devices are compliant with the following standards:•IEEE 802.1D (bridging), 802.1p (QoS), 802.1q (VLAN)•IEEE 802.3 (2012) (Ethernet standard)•IEEE 802.11n/ac 2x2 (WiFi 5G) and 802.11b/g/n 2x2 (WiFi 2.4G)5.9 A-020W-A special considerationsThis section describes the special considerations for A-020W-A CPE devices.Flash Clock UART EEPROMDDR3GEPHYGEPHYGEPHYRJ-45 RJ-45RJ-45LEDs LEDs2.4G WIFIPA & LNACircuit2.4G Antenna*2SoCDDR3 PBI I2C GPIO GPIOPCIe 0Chain1Chain05G WIFILNA & SWCircuit5G Antenna*2Chain23.3V1.5V1.0V1.6V1.1VPowerRegulators12VPowerIn282285G WIFIPACircuitChain35G WIFIPACircuit5G WIFILNA & SWCircuitWiFi SoCRelease 05.08.01 | June 2018 | Edition 01
A-020W-A unit data sheet327368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5.9.1 WiFi serviceA-020W-A CPE devices feature WiFi service as well as data services. WiFi is a wireless networking technology that uses radio waves to provide wireless HSI and network connections. This device complies with the IEEE 802.11 standards, which the WiFi Alliance defines as the basis for WiFi technology.5.9.1.1 WiFi standards and certificationsThe WiFi service on A-020W-A CPE devices support the following IEEE standards and WiFi Alliance certifications:•compliant with IEEE 802.11 standards•certified for IEEE 802.11b/g/n/ac standards •WPA support including WPA-PSK•certified for WPA2-Personal and WPA2-Enterprise5.9.1.2 WiFi GUI featuresA-020W-A CPE devices have HTML-based WiFi configuration GUIs. In addition to the traditional web-based GUI, the home user can download and use a mobile app for managing the A-020W-A CPE.5.9.2 A-020W-A considerations and limitationsNone.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Install a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 33 6 Install a A-020W-A6.1 Purpose6.2 General6.3 Prerequisites6.4 Recommended tools6.5 Safety information6.6 Procedure6.1 PurposeThis chapter provides the steps to install a A-020W-A CPE.6.2 GeneralThe steps listed in this chapter describe mounting and cabling for a A-020W-A CPE.6.3 PrerequisitesYou need the following items before beginning the installation: •all required cables6.4 Recommended toolsYou need the following tools for the installation:•RJ-45 Ethernet cable •paper clipRelease 05.08.01 | June 2018 | Edition 01
Install a A-020W-A347368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 6.5 Safety informationRead the following safety information before installing the unit. Danger 1 — Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 — Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding.Danger 3 — Always contact the local utility company before connecting the enclosure to the utilities.Caution — Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit.Note 1 — Observe the local and national laws and regulations that may be applicable to this installation.Note 2 — Observe the following:•The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. •The device must be installed by qualified service personnel.•Indoor units must be installed with cables that are suitably rated and listed for indoor use.•See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Install a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 35 6.6 ProcedureUse this procedure to install a A-020W-A CPE.1Place the unit on a flat surface, such as a desk or shelf.2Review the connection locations as shown in Figures 8.Figure 8 A-020W-A connections3Connect the Ethernet cables to the RJ-45 ports; see Figure 8 for the location of the RJ-45 ports.4Connect the WAN cable to the RJ-45 WAN port; see Figure 8 for the location of the RJ-45 WAN port.Note — The A-020W-A CPE cannot be stacked with another A-020W-A or with other equipment. The installation requirements are:•allow a minimum 100 mm clearance above the top cover•allow a minimum 50 mm clearance from the side vents•do not place any heat source directly above the top cover or below the bottom coverON/OFFWANLAN 2LAN 128230Release 05.08.01 | June 2018 | Edition 01
Install a A-020W-A367368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5Connect the power cable to the power connector.6Power up the unit by using the On/Off power switch.7Verify the LEDs and voltage status.8Activate and test the services.9If necessary, reset the A-020W-A CPE.iLocate the Reset button as shown in Figure 8.ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device.10 STOP. This procedure is complete.Note — Observe the following:•Units must be powered by a Listed or CE approved and marked limited power source power supply with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE.Note — Resetting the device will return all settings to factory default values; any configuration customization will be lost.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 37 7 Replace a A-020W-A7.1 Purpose7.2 General7.3 Prerequisites7.4 Recommended tools7.5 Safety information7.6 Procedure7.1 PurposeThis chapter provides the steps to replace a A-020W-A CPE.7.2 GeneralThe steps listed in this chapter describe mounting and cabling for a A-020W-A CPE.7.3 PrerequisitesYou need the following items before beginning the installation: •all required cables7.4 Recommended toolsYou need the following tools for replacing the A-020W-A CPE:•RJ-45 Ethernet cable•paper clipRelease 05.08.01 | June 2018 | Edition 01
Replace a A-020W-A387368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 7.5 Safety informationRead the following safety information before replacing the unit. Danger 1 — Hazardous electrical voltages and currents can cause serious physical harm or death. Always use insulated tools and follow proper safety precautions when connecting or disconnecting power circuits. Danger 2 — Make sure all sources of power are turned off and have no live voltages present on feed lines or terminals. Use a voltmeter to measure for voltage before proceeding.Danger 3 — Always contact the local utility company before connecting the enclosure to the utilities.Caution — Keep indoor devices out of direct sunlight. Prolonged exposure to direct sunlight can damage the unit.Note 1 — Observe the local and national laws and regulations that may be applicable to this installation.Note 2 — Observe the following:•The device should be installed in accordance with the applicable requirements of the NEC or CEC. Local authorities and practices take precedent when there is conflict between the local standard and the NEC or CEC. •The device must be installed by qualified service personnel.•Indoor units must be installed with cables that are suitably rated and listed for indoor use.•See the detailed specifications in the A-020W-A unit data sheet for the temperature ranges for these devices. Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Replace a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 39 7.6 ProcedureUse this procedure to replace a A-020W-A CPE.1Power down the unit by using the on/off power switch. See Figure 9 for the connections on the A-020W-A CPE.Figure 9 A-020W-A connections2Disconnect the WAN, Ethernet, and power cables from the A-020W-A CPE; see Figure 9 for the connector locations on the A-020W-A.3Replace the A-020W-A CPE with the new A-020W-A. The device can be placed on any flat surface, such as a desk or shelf.4Connect the Ethernet cables directly to the RJ-45 ports; see Figure 9 for the location of the RJ-45 ports.5Connect the WAN cable directly to the RJ-45 port; see Figure 9 for the location of the RJ-45 WAN port.ON/OFFWANLAN 2LAN 128230Release 05.08.01 | June 2018 | Edition 01
Replace a A-020W-A407368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 6Connect the power cable to the power connector.7Power up the unit by using the On/Off power button.8Verify the LEDs and voltage status.9Activate and test the services.10 If necessary, reset the A-020W-A CPE.iLocate the Reset button on a A-020W-A CPE, as shown in Figure 9.ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device.11 STOP. This procedure is complete.Note — Observe the following:•Units must be powered by a Listed or CE approved and marked limited power source with a minimum output rate of 12 V dc, 1 A. The polarity of the power adapter plug must match the A-020W-A CPE.Note — Resetting the device will return all settings to factory default values; any configuration customization will be lost.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 41 8 Configure a A-020W-A8.1 GUI configuration8.1 GUI configurationUse the procedures below to use the web-based GUI for the A-020W-A CPE.The A-020W-A CPE is used as an Ethernet gateway to connect devices in the home to the Internet. The GUI provides a variety of features for the home network including routing and firewall capability. By using the GUI, users can configure the right network connectivity fort all equipment in their home, including personal computers, set-top boxes, mobile phones, and other consumer electronics devices, to the Internet.8.1.1 LoginUse the procedure below to login to the web-based GUI for the A-020W-A CPE.Procedure 6 Login to web-based GUI1Open a web browser and enter the IP address of the A-020W-A CPE in the address bar.The login window appears. The default gateway IP address is http://192.168.18.1. You can connect to this IP address using your web browser after connecting your PC to one of Ethernet ports of the A-020W-A CPE. The static IP address of your PC must be in the same 192.168.18.x subnet as the A-020W-A.2Enter your username and password in the Log in window, as shown in Figure 10.The default user name is admin. The default password is a random number, which is included in the A-020W-A CPE kit.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A427368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Figure 10 Web login window3Click Login. The Device Information screen appears.4STOP. This procedure is complete.8.1.2 Device and connection statusThe A-020W-A CPE supports the retrieval of a variety of device and connection information, including:•device information•LAN status•WAN status•WAN status IPv6Caution — If you forget the current username and password, press the reset button for 10s and the default values for the username and password will be recovered at startup. Pressing the Reset button for less than 10 seconds reboots the A-020W-A CPE; pressing the Reset button for 10 seconds resets the A-020W-A to the factory defaults.Note — To help protect the security of your Internet connection, the application displays a pop-up reminder to change both the WiFi password and the A-020W-A CPE password. To increase password security, use a minimum of 10 characters, consisting of a mix of numbers and upper and lowercase letters.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 43 •home networking information•statisticsProcedure 7 Device information retrieval1Select Status > Device Information from the top-level menu in the Ethernet Gateway window, as shown in Figure 11.Figure 11 Device Information windowTable 12 describes the fields in the Device Information window.Table 12 Device Information parametersField DescriptionDevice Name Mnemonic of the A-020W-A CPEVendor Name of the vendorSerial Number Serial number of the A-020W-A CPEHardware version Hardware version of the A-020W-A CPEBoot version Boot version of the A-020W-A CPESoftware version Software version of the A-020W-A CPEChipset Chipset of the A-020W-A CPE(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A447368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Click Refresh to update the displayed information. 3STOP. This procedure is complete.Device Running Time Amount of time the device has run since last reset in hours, minutes, and secondsField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 45 Procedure 8 LAN status retrieval1Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 12.Figure 12 LAN status windowTable 13 describes the fields in the LAN status window.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A467368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Table 13 LAN status parameters2Click Refresh to update the displayed information. 3STOP. This procedure is complete.Field DescriptionWireless InformationWireless Status Indicates whether the wireless is on or offWireless Channel Wireless channel numberSSID Name Name of each SSIDWireless Encryption Status Encryption type used on the wireless connectionWireless Rx Packets Number of packets received on the wireless connectionWireless Tx Packets Number of packets transmitted on the wireless connectionWireless Rx Bytes Number of bytes received on the wireless connectionWireless Tx Bytes Number of bytes transmitted on the wireless connectionPower Transmission (mW) Power of the wireless transmission, in mW Ethernet InformationEthernet Status Indicates whether the Ethernet connection is on or offEthernet IP Address IP address of the Ethernet connectionEthernet Subnet Mask Subnet Mask of the Ethernet connectionEthernet MAC Address MAC address of the Ethernet connectionEthernet Rx Packets Number of packets received on the Ethernet connectionEthernet Tx Packets Number of packets transmitted on the Ethernet connectionEthernet Rx Bytes Number of bytes received on the Ethernet connectionEthernet Tx Bytes Number of bytes transmitted on the Ethernet connectionRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 47 Procedure 9 WAN status retrieval1Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as shown in Figure 13.Figure 13 WAN Status windowTable 14 describes the fields in the WAN Status window.Table 14 WAN Status parametersField DescriptionWAN connection list Drop-down menu listing all WAN connections. The connection shown is the connection for which WAN status will be shown.Connection Mode Connection mode of the WAN connectionEnable/Disable Select this checkbox to enable the WAN connectionVLAN VLAN ID(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A487368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Click Refresh to update the displayed information. 3STOP. This procedure is complete.WAN Link Status Whether the WAN link is up or downIPv4 Address IPv4 addressNetmask NetmaskGateway IPv4 gateway addressPrimary DNS Primary Domain Name ServerSecond DNS Secondary Domain Name ServerEthernet Link Status Whether the PON link is up or downTx Packets Number of packets transmitted on the WAN connectionRx Packets Number of packets received on the WAN connectionTx Dropped Number of packets dropped on the transmit WAN connectionRx Dropped Number of packets dropped on the receive WAN connectionErr Packets Number of errored packets on the WAN connectionField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 49 Procedure 10 WAN status IPv6 retrieval1Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 14.Figure 14 WAN Status IPv6 windowTable 15 describes the fields in the WAN status IPv6 window.Table 15 WAN status IPv6 parametersField DescriptionWAN connection list Drop-down menu listing all WAN connections. The connection selected is the connection for which WAN status will be shown.Enable/Disable Select this check box to enable the WAN connectionVLAN VLAN IDWAN Link Status Whether the WAN link is up or downIPv6 Address IPv6 address that identifies the device and its locationIPv6 Prefix IPv6 prefix(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A507368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Click Refresh to update the displayed information. 3STOP. This procedure is complete.IPv6 Gateway IPv6 gateway addressPrimary DNS Primary Domain Name Server addressSecond DNS Secondary Domain Name Server addressEthernet Link Status Whether the link is up or downTx Packets Number of packets transmitted on the WAN connectionRx Packets Number of packets received on the WAN connectionTx Dropped Number of packets dropped on the transmit WAN connectionRx Dropped Number of packets dropped on the receive WAN connectionErr Packets Number of errored packets on the WAN connectionField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 51 Procedure 11 Home networking information retrieval1Select Status > Home Networking from the top-level menu in the Ethernet Gateway window, as shown in Figure 15.Figure 15 Home Networking information windowTable 16 describes the fields in the Home Networking window.Table 16 Home Networking parametersField DescriptionLocal InterfaceEthernet Table displays the number of Ethernet connections and their settingsWireless Table displays the number of wireless connections and their settingsWireless Settings(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A527368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Click Delete to delete a particular local device connection. 3Click Refresh to update the displayed information. 4STOP. This procedure is complete.Procedure 12 Statistics retrieval1Select Status > Statistics from the top-level menu in the Ethernet Gateway window.Statistics are available for LAN ports, WAN ports, and WLAN.Figure 16 shows the statistics for the LAN ports.Network Name Name of the wireless network access pointAccess Point Hexadecimal address of the wireless access pointLocal DevicesTable entry Each entry indicates the status (active or inactive), connection type, device name, IP address, hardware address, and IP address allocation of each connected local device.Field Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 53 Figure 16 Statistics window (LAN port statistics shown)2Click Refresh to update the displayed information. 3STOP. This procedure is complete.8.1.3 Network configurationThe A-020W-A CPE also supports network configuration, including:•LAN•LAN IPv6•WAN•WAN DHCP•Wireless 2.4G •Wireless 5G •wireless schedule•DNSRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A547368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 •TR-069•QoS ConfigurationProcedure 13 LAN configuration1Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 17.Figure 17 LAN settings windowTable 17 describes the fields in the LAN window.Table 17 LAN parametersField DescriptionIPv4 Address IP Address of the A-020W-A CPESubnet Mask Subnet mask of the A-020W-A CPEDHCP enable Select this check box to enable DHCPDHCP Start IP Address Starting DHCP IP address(1 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 55 2Configure the LAN.3Click Save.4Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP Entry fields and then clicking Add. Repeat for all MAC addresses to be bound.5STOP. This procedure is complete.DHCP End IP Address Ending DHCP IP addressDHCP Lease Time DHCP lease time (in min)Primary DNS Primary domain name server addressSecondary DNS Secondary domain name server addressStatic DHCP MAC Address Hexadecimal MAC address to associate to the LANStatic DHCP IP Address IP address to associate to the bound MAC addressField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A567368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 14 LAN IPv6 networking configuration1Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as shown in Figure 18.Figure 18 LAN IPv6 network windowTable 18 describes the fields in the LAN IPv6 network window.Table 18 LAN IPv6 network parametersField DescriptionDNS Server Choose a DNS server from the drop-down menu.Prefix Config Choose a prefix config option from the drop-down menu, either WANConnection (prefix will be obtained from the WAN) or Static (enables you to enter the prefix).Prefix This field appears if you selected the “Static” option for the “prefix config” field. Type a connection.Interface This field appears if you selected the Wan Connection option for the “prefix config” field. Choose a WAN connection interface from the drop-down menu.(1 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 57 2Choose a DNS server, Prefix Config, and Interface.3Enter the DHCP configuration information.4Enter the maximum and minimum intervals for RA messages.5Click Save/Apply.6STOP. This procedure is complete.DHCP Start IP Address Enter the starting DHCP IP address.DHCP End IP Address Enter the ending DHCP IP address.Whether the address info through DCHPSelect this check box to enable address information retrieval through DHCP.Whether other info obtained through DHCPSelect this check box to enable retrieval of other information through DHCP.Maximum interval for periodic RA messagesEnter the maximum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800.Minimum interval for periodic RA messagesEnter the minimum interval (in seconds) for periodic Router Advertisement messages. The interval range is from 4 to 1800.Field Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A587368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 15 WAN networking configuration1Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown in Figure 19.Figure 19 WAN windowTable 19 describes the fields in the WAN window.Table 19 WAN parametersField DescriptionWAN Connection List Choose a WAN connection from the drop-down menu to set the connection parametersConnection Type Select a connection type: IPoE or PPPoEIP Mode Choose an IP mode from the drop-down menu: IPv4 or IPv6Enable/Disable Select this checkbox to enable the WAN connectionNAT Select this checkbox to enable NATService Select the checkboxes to enable service types for this connectionEnable VLAN Select this checkbox to enable VLANVLAN ID Enter the VLAN ID(1 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 59 2Configure a specific WAN connection.3Click Save.4STOP. This procedure is complete.Procedure 16 WAN DHCP configuration1Select Network > WAN DHCP from the top-level menu in the Ethernet Gateway window, as shown in Figure 20.Figure 20 WAN DHCP windowTable 20 describes the fields in the WAN DHCP window.VLAN PRI Enter the VLAN PRIWAN IP Mode Choose an IP mode from the drop-down menuManual DNS Enter a DNSField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A607368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Table 20 WAN DHCP parameters2Configure a WAN DHCP option.3Click Save.4STOP. This procedure is complete.Field DescriptionWAN Connection List Choose a WAN connection from the drop-down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 (vendor class identifier)Enable DHCP Option 61 Select this checkbox to enable DHCP Option 61 (client identifier)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 61 Procedure 17 Wireless (2.4GHz) networking configuration1Select Network > Wireless (2.4GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 21.Figure 21 Wireless (2.4GHz) network windowTable 21 describes the fields in the Wireless 2.4GHz network window.Table 21 Wireless 2.4GHz network parametersField DescriptionEnable Select this check box to enable WiFi(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A627368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Configure the WiFi connection.3If you have enabled and configured WPS, click WPS connect.Mode Choose a WiFi mode from the drop-down menu:•auto (b/g/n)•b•g•n•b/gBandwidth Choose 20 MHz or 40 MHz from the drop-down menu.Channel Choose a channel from the drop-down menu or choose Auto to have the channel automatically assignedTransmitting Power Choose the percentage transmitting power from the drop-down menuWMM Select this check box to enable or disable wireless multi mediaTotal MAX Users Enter the total number of MAX usersSSID Select Choose the SSID from the drop-down menuSSID Name Enter the SSID nameEnable SSID Enable or disable SSID from this drop-down menuSSID Broadcast Enable or disable SSID broadcast from this drop-down menuMAX Users Enter the number of MAX usersEncryption Mode Choose an encryption mode from the drop-down menu:•OPEN•WEP•WPA/WPA2 Personal•WPA/WPA2 EnterpriseWPA Version Choose a WPA version from the drop-down menu:•WPA1•WPA2•WPA1/WPA2WPA Encryption ModeChoose a WPA encryption mode from the drop-down menu:•TKIP•AES•TKIP/AESWPA Key Enter the WPA keyEnable WPS Enable or disable WPS from this drop-down menuWPS Mode Select a WPS mode from the drop-down menu: PBC (Push Button Connect) or PIN (Personal Identification Number)Field Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 63 4Click Save.5STOP. This procedure is complete.Procedure 18 Wireless (5GHz) networking configuration1Select Network > Wireless (5GHz) from the top-level menu in the Ethernet Gateway window, as shown in Figure 22.Figure 22 Wireless (5GHz) network windowRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A647368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Table 22 describes the fields in the Wireless 5GHz network window.Table 22 Wireless 5GHz network parametersNotes(1) When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options are no longer available: WPA version, WPA encryption mode, WPA key, Enable WPS, WPS mode.(2) When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options become available: Primary RADIUS server, port and password; Secondary RADIUS server, port, and password; RADIUS accounting port.Field DescriptionEnable Select this check box to enable WiFiBandwidth Choose from:•20 MHz•40 MHz•80 MHzChannel Choose a channel from the drop-down menu or choose Auto to have the channel automatically assignedTransmitting Power Choose a percentage for the transmitting power from the drop-down menu:•Low (20%)•Medium (40%)•High (60%)•Maximum (100%)WMM Select this check box to enable or disable wireless multi mediaEnable MU-MIMO Choose Enable or disable MU-MIMO from this drop-down menuThe default is Enable, which enables users and wireless terminals to communicate with each other.MU-MIMO may decrease WiFi performance for clients who do not support it, in which case Nokia recommends that you choose Disable.Total MAX Users Enter the total number of MAX usersDFS re-entry Select this check box to enable or disable DFS re-entrySSID Select Choose the SSID from the drop-down menuSSID Name Change the name of the selected SSIDEnable SSID Choose Enable or disable SSID from this drop-down menuSSID Broadcast Choose Enable or disable SSID broadcast from this drop-down menuMAX Users Enter the number of MAX usersEncryption Mode Choose an encryption mode from the drop-down menu:•OPEN•WEP•WPA/WPA2 Personal•WPA/WPA2 Enterprise (1)(2)WPA Key Enter the WPA keyEnable WPS Choose Enable or disable WPS from this drop-down menuRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 65 2Configure the Wireless connection.3If you have enabled and configured WPS, click WPS connect.4Click Save.5STOP. This procedure is complete.Procedure 19 Wireless scheduling1Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway window, as shown in Figure 23.Figure 23 Wireless Schedule window2Select the Schedule Function check box to turn the wireless signal off for the configured period. 3Click the plus sign (+) to add a scheduling rule.A separate panel appears for configuring wireless schedule rules.4Enter a start time and end time for the period in which you want the wireless signal off.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A667368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 5Choose Everyday or Individual Days from the drop-down menu.6If you chose Individual Days, select the check boxes for the desired days.The Recurrence Pattern shows the rules created to date.7If desired, click the plus sign (+) to add more rules.8Click Save Changes.9STOP. This procedure is complete.Procedure 20 DNS configuration1Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 24.Figure 24 DNS network windowRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 67 Table 23 describes the fields in the DNS network window.Table 23 DNS network parameters2Enter the domain name and IP address and click Add.3If required, associate an origin domain with a new domain, click Add.4STOP. This procedure is complete.Field DescriptionDNS Proxy Select this check box to enable DNS proxyDomain Name Domain nameIPv4 Address Domain IP addressOrigin Domain Origin domain nameNew Domain New domain nameRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A687368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 21 TR-069 configuration1Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as shown in Figure 25.Figure 25 TR-069 network windowTable 24 describes the fields in the TR-069 network window.Table 24 TR-069 network parameters2Configure TR-069 by entering the required information.Field DescriptionPeriodic Inform Enable Select this check box to enable periodic inform updatesPeriodic Inform Interval(s) Time between periodic inform updates, in secondsURL URL of the auto-configuration serverUsername Username used to log in to the A-020W-A CPEPassword Password used to log in to the A-020W-A CPEConnect Request Username Username used to log in to the auto-configuration serverConnect Request Password Password used to log in to the auto-configuration serverRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 69 3Click Save.4STOP. This procedure is complete.Procedure 22 QoS configuration1Select Network > QoS Config from the top-level menu in the Ethernet Gateway window.Figure 26 shows the window for configuring QoS L2 (Layer 2 packet sizes).Figure 26 QoS Config window (L2)Figure 27 shows the window for configuring QoS L3 (Layer 3 packet sizes).Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A707368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Figure 27 QoS Config window (L3)Table 25 describes the fields in the QoS Config window.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 71 Table 25 QoS Config parameters2Choose a QoS type from the drop-down menu: L2 or L3.3Configure a QoS policy.4Click Add to add a QoS policy.5STOP. This procedure is complete.8.1.4 Security configurationThe A-020W-A CPE also supports security configuration, including:•firewall•MAC filter•IP filter•URL filterField DescriptionType Choose a QoS service layer type from the drop-down menu, either L2 or L3. Source MAC Enter the source MAC.Select the Exclude check box to exclude the source MACInterface Choose an interface from the drop-down menuDSCP Remark Enter the value for the DSCP mark (range: 0-63); valid only for L3 Criteria802.1p Mark Enter the value for the 802.1p (range: 0-7)Forwarding Policy Enter the number for the forwarding policy (range: 1-7)Additional fields for L3Protocol Choose a protocol from the drop-down menu, or select the Exclude check boxApplication Choose an application from the drop-down menuSource IP and Source IP MaskEnter the values for the source IP and IP mask, or select the Exclude check boxDestination IP and Destination IP MaskEnter the values for the destination IP and IP mask, or select the Exclude check boxSource Port and Source Port MaxEnter the values for the source port and port max (highest port number) or select the Exclude check boxDestination Port and Destination Port MaxEnter the values for the destination port and port max (highest port number), or select the Exclude check boxRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A727368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 •parental control•DMZ and ALG•access controlProcedure 23 Firewall configuration1Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as shown in Figure 28.Figure 28 Firewall windowFirewall security applies only to services provided by the A-020W-A CPE. Internet access from the LAN side is not affected by this firewall.Three security levels are available: Off, Low, and High.At the Off level, no firewall security is in effect,At the Low level, pre-routing is supported: port forwarding, DMZ, host application, and host drop. Also supported are application services: DDNS, DHCP, DNS, H248, IGMP, NTP client, SSH, Telnet, TFTP, TR-069, and VoIP. The following types of ICMP messages are permitted: echo request and reply, destination unreachable, and TTL exceeded. Other types of ICMP messages are blocked. DNS proxy is supported from LAN to WAN but not from WAN to LAN.At the High level, pre-routing and application services are not supported. UDP Port 8000 can be used to access the services, for example FTP can use 8021 and Telnet can use 8023. Regular UDP cannot be used. RG access is permitted via the LAN side but not via the WAN side.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 73 Table 26 describes the fields in the firewall window.Table 26 Firewall parameters2Configure the firewall.3Click Save.4STOP. This procedure is complete.Field DescriptionSecurity level Choose the security level from the drop-down menu: Off, Low, or HighAttack Protect(Protection against DoS or DDoS attacks)Choose enable or disable attack protect from the drop-down menuThe default is disableRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A747368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 24 MAC filter configuration1Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 29.Figure 29 MAC filter windowTable 27 describes the fields in the MAC filter window.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 75 Table 27 MAC filter parameters2Configure a MAC filter for the Ethernet interface.3Click Save.4If desired, select a MAC address and click the Delete column to delete a MAC address.5Click Refresh to update the information.6Configure a MAC filter for WiFi SSID (WLAN MAC filter).7Click Save.8STOP. This procedure is complete.Field DescriptionEthernet Interface MAC filterMAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or AllowedLAN Port Select the check boxes for the LAN portsMAC Address Choose a MAC address from the drop-down menu or enter the address in the text fieldWiFi SSID (WLAN) MAC filterMAC Filter Mode Choose the MAC filter mode from this drop-down menu: Blocked or AllowedSSID Select Choose an SSID option from the drop-down menuEnable Select this check box to enable MAC filtering for WiFi SSIDMAC Address Choose a MAC address from the drop-down menu or enter the address in the text fieldRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A767368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 25 IP filter configuration1Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 30.Figure 30 IP filter windowTable 28 describes the fields in the IP filter window.Table 28 IP filter parametersField DescriptionEnable IP Filter Select this check box to enable an IP filterMode Choose an IP filter mode from the drop-down menu:•Drop for upstream•Drop for downstreamInternal Client Choose an internal client from the drop-down menu:•Customer setting - uses the IP address input below•IP - uses the connecting devices' IP to the deviceLocal IP Address Local IP addressSource Subnet Mask Source subnet maskRemote IP Address Remote IP addressDestination Subnet Mask Destination subnet maskProtocol Choose an application protocol or all from the drop-down menuRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 77 2Configure the IP filter. 3Click Add.4STOP. This procedure is complete.Procedure 26 URL filter configuration1Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as shown in Figure 31.Figure 31 URL Filter windowTable 29 describes the fields in the URL Filter window.Note — You cannot use URL filtering for HTTPS. The URL is encrypted when using HTTPS.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A787368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Table 29 URL Filter parameters2Configure the URL Filter.3Click Add Filter.4STOP. This procedure is complete.Procedure 27 Parental control1Select Security > Parent Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 32.Figure 32 Parental Control windowField DescriptionEnable URL filter Select the check box to enable the URL filterURL filter type Select the radio button for Exclude URL or Include URLURL Address Enter the URL addressPort Enter the port number; the default is 80Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 79 Table 30 describes the fields in the Parental Control window.Table 30 Parental control parameters2Select the Access Control check box.3Click the plus sign (+) to add a policy.A separate panel appears for configuring the policy name, IP address of the device, and dates and times for the policy.4Configure the parental control policy.5Click Enable to activate the policy.6STOP. This procedure is complete.Field DescriptionPolicy Name Enter a name for the parental control policy or choose a policy from the listDevice The device for which the rule will applyIP Enter the IPv4 address for the device or choose an IPv4 address from the listDays of the week Choose Every Day, or Individual Days and select the check boxes for the days of the week for which the policy appliesFrom/To Enter the times for the policy to be in effectRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A807368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 28 DMZ and ALG configuration1Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window, as shown in Figure 33.Figure 33 DMZ and ALG windowTable 31 describes the fields in the DMZ and ALG window.Table 31 DMZ and ALG parameters2Configure ALG.3Click Save ALG.4Configure DMZ.Field DescriptionALG Config Select the check boxes to enable the protocols to be supported by the ALG: FTP, TFTP, SIP, H323, RTSP, L2TP, IPSEC, PPTPDMZ ConfigWAN Connection List Choose a WAN connection from the drop-down menuEnable DMZ Select this check box to enable DMZ on the chosen WAN connectionDMZ IP Address Choose Customer Setting and enter the DMZ IP address or choose the IP address of a connected device from the drop-down menuRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 81 5Click Save DMZ.6STOP. This procedure is complete.Procedure 29 Access control configurationThis procedure describes how to configure the access control level (ACL). 1Select Security > Access Control from the top-level menu in the Ethernet Gateway window, as shown in Figure 34.Figure 34 Access Control windowTable 32 describes the fields in the Access Control window.Note 1 — ACL takes precedence over the firewall policy.Note 2 — The trusted network object will be shared for all WAN connections; it is not applied individually to a WAN connection.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A827368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Table 32 Access control parameters2Select a WAN connection from the drop-down menu.3Click to enable or disable Trusted Network.4Select an access control level for each of the six protocols: ICMP, Telnet, SSH, HTTP, TR-069, and HTTPS for both the WAN and the LAN side.5Click Save.6Optionally, add one or more subnet trusted networks.The maximum number of entries is 32.You can also use the Source IP fields to delete a previously created entry for a subnet trusted network.7STOP. This procedure is complete.8.1.5 Application configurationThe A-020W-A CPE also supports application configuration, including:•port forwarding•port triggering•DDNS•NTP•UPnP and DLNAField DescriptionWAN Choose a connection from the drop-down menuTrusted Network Enable Click to enable or disableICMP, Telnet, SSH, HTTP, TR-069, HTTPSSelect an access control level for each protocol: WAN side: Allow, Deny, or Trusted Network OnlyLAN side: Allow or DenySource IP Start Enter a start IP address for the new subnet trusted networkSource IP End Enter an end IP address for the new subnet trusted networkRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 83 Procedure 30 Port forwarding configuration1Select Application > Port forwarding from the top-level menu in the Ethernet Gateway window, as shown in Figure 35.Figure 35 Port forwarding windowTable 33 describes the fields in the port forwarding window.Table 33 Port forwarding parametersField DescriptionApplication Name Choose an application name from the drop-down menuWAN Port WAN port rangeLAN Port LAN port rangeInternal Client Choose a connected device from the drop-down menu and enter the associated IP addressProtocol Choose the port forwarding protocol from the drop-down menu:•TCP•UDP•TCP/UDPEnable Mapping Select this check box to enable mappingWAN Connection List Choose a WAN connection from the drop-down menuNote: only active devices are shown on this menuRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A847368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Configure port forwarding.3Click Add.4STOP. This procedure is complete.Procedure 31 Port triggering1Select Application > Port Triggering from the top-level menu in the Ethernet Gateway window, as shown in Figure 36.Figure 36 Port Triggering windowTable 33 describes the fields in the Port Triggering window.Table 34 Port triggering parametersField DescriptionApplication Name Choose an application name from the drop-down menu(1 of 2)Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 85 2Configure port triggering.3Click Add.4STOP. This procedure is complete.Open Port Enter the open port rangeTriggering Port Enter the triggering port rangeExpire Time Enter the expiration time in secondsOpen Protocol Choose the open port protocol from the drop-down menu:•TCP•UDP•TCP/UDPTrigger Protocol Choose the triggering port protocol from the drop-down menu:•TCP•UDP•TCP/UDPEnable Triggering Select this check box to enable port triggeringWAN Connection List Choose a WAN connection from the drop-down menuNote: only active devices are shown on this menuField Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A867368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 32 DDNS configuration1Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as shown in Figure 37.Figure 37 DDNS windowTable 35 describes the fields in the DDNS window.Table 35 DDNS parameters2Configure DDNS.Field DescriptionWAN Connection List Choose a WAN connection from the drop-down menuEnable DDNS Select this check box to enable DDNS on the chosen WAN connectionISP Choose an ISP from the drop-down menu. Domain Name Enter the domain name for the DDNS serverUsername Enter the DDNS usernamePassword Enter the DDNS passwordRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 87 3Click Save.4STOP. This procedure is complete.Procedure 33 NTP configuration1Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown in Figure 38.Figure 38 NTP window2Select the Enable NTP Service check box. 3Click Save.4STOP. This procedure is complete.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A887368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 34 UPnP and DLNA configuration1Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway window, as shown in Figure 39.Figure 39 UPnP and DLNA window2Select the Enable UPnP check box to enable UPnP.3Click Save/Apply.4STOP. This procedure is complete.8.1.6 MaintenanceThe A-020W-A CPE supports maintenance tasks, including:•password change•device management•backup and restore•firmware upgrade•device rebootRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 89 •restore factory defaults•diagnostics•logProcedure 35 Password configurationA password must adhere to the following password rules:•the password may consist of uppercase letters, lowercase letters, digital numbers, and the following special characters ! # + , - / @ _ : = ]•the password length must be from 8 to 24 characters•the first character must be a digital number or a letter•the password must contain at least two types of characters: numbers, letters, or special characters•the same character must not appear more than 8 times in a rowWhen the password meets the password rules, the application displays the message “Your password has been changed successfully”.When the password does not meet the password rules, the application displays a message to indicate which password rule has not been followed, for example:•the password is too short•the password is too longRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A907368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 •the first character cannot be a special character•there are not enough character classes1Select Maintenance > Password from the top-level menu in the GPON Home Gateway window, as shown in Figure 40.Figure 40 Password windowTable 36 describes the fields in the password window.Table 36 Password parameters2Configure the new password.3Click Save.4STOP. This procedure is complete.Field DescriptionNew Password New password (must adhere to the password rules described above)Re-enter Password Must match the new password entered above exactlyPrompt Message Password prompt messageRelease 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 91 Procedure 36 Device management1Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway window, as shown in Figure 41.Figure 41 Device Management windowTable 37 describes the fields in the Device Management window.Table 37 Device Management parameters2Configure an alias for a specific host. 3Click Add.4STOP. This procedure is complete.Field DescriptionHost Name Choose a host from the drop-down menuHost Alias Enter an alias for the chosen hostRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A927368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 37 Backup and Restore1Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway window, as shown in Figure 42. Figure 42 Backup and Restore window2Click Select File and choose the backup file.3Click Import Config File to restore the A-020W-A CPE to the saved backup or click Export Config File to export the current configuration to the backup file.4STOP. This procedure is complete.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 93 Procedure 38 Upgrade firmware1Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway window, as shown in Figure 43. Figure 43 Firmware Upgrade window2Click Select File and choose the new firmware file.3Click Upgrade to upgrade the firmware.4STOP. This procedure is complete.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A947368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 39 Reboot1Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway window, as shown in Figure 44. Figure 44 Reboot Device window2Click Reboot to reboot the A-020W-A CPE.3STOP. This procedure is complete.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 95 Procedure 40 Restore factory defaults1Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway window, as shown in Figure 45. Figure 45 Factory Default window2Click Factory Default to reset the A-020W-A CPE to its factory default settings.3STOP. This procedure is complete.Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A967368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 Procedure 41 Diagnose connections1Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window, as shown in Figure 46. Figure 46 Diagnostics window2Choose a WAN connection to diagnose from the drop-down menu.3Enter the IP address or domain name.4Select the test type: ping, traceroute, or both.5Enter the number of ping attempts to perform (1 to 1000); the default is 4.6Enter a ping packet length (64 to 1500); the default is 64.7Enter the maximum number of trace hops (1 to 255); the default is 30.8Click Start Test. Results will be displayed at the bottom of the window.Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 97 9Click Cancel to cancel the test.10 STOP. This procedure is complete.Procedure 42 View log files1Select Maintenance > Log from the top-level menu in the Ethernet Gateway window, as shown in Figure 47. Figure 47 Log window2Choose a write level from the drop-down menu to determine which types of events are recorded in the log file:•Emergency•Alert•Critical•Error•Warning•Notice•Informational•DebugRelease 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A987368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 3Choose a reading level from the drop-down menu to determine which types of events to display from the log file:•Emergency•Alert•Critical•Error•Warning•Notice•Informational•Debug4The log file is displayed at the bottom of the window.5STOP. This procedure is complete.8.1.7 RG troubleshooting countersThe Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection.Tests are run to retrieve upstream and downstream throughput, latency, and DNS response time. The Troubleshooting Counters window also displays upstream and downstream packet loss and Internet status.Procedure 43 Retrieve Residential Gateway (RG) troubleshooting counters1Select RG Troubleshooting Counters from the left menu in the Ethernet Gateway window.The RG Troubleshooting Counters window appears; see Figure 48. Release 05.08.01 | June 2018 | Edition 01
7368 ISAM CPE A-020W-A Product Guide Configure a A-020W-AIssue: 01 3FE-47511-AAAA-TCZZA 99 Figure 48 RG Troubleshooting Counters windowTable 38 describes the fields in the RG Troubleshooting Counters window.Table 38 RG Troubleshooting Counters parametersField DescriptionWAN Connection List Select a WAN connection from the listUS Throughput This test is used to determine the upstream throughput/speedClick US Speed Test to specify the time for the upstream testThe default is weekly, performed at idle to a public serverDS Throughput This test is used to determine the downstream throughput/speedClick DS Speed Test to specify the time for the downstream testThe default is weekly, performed at idle to a public serverUS Packet Loss The number of upstream packages lost(1 of 2)Release 05.08.01 | June 2018 | Edition 01
Configure a A-020W-A1007368 ISAM CPE A-020W-A Product Guide3FE-47511-AAAA-TCZZA Issue: 01 2Configure the test times if desired.3Click Refresh to update the data. 4STOP. This procedure is complete.DS Packet Loss The number of downstream packages lostInternet Status Whether the broadband connections is active (UP) or not (DOWN)Latency This test is used to determine the lowest round-trip time in milliseconds by pinging the target server multiple timesClick Latency Test to specify the time for the testThe default is weekly, performed at idle to a public serverDNS Response Time This test is used to determine the lowest round-trip time in milliseconds by sending a request to the target DNS serverClick DNS Response Test to specify the time for the testThe default is weekly, performed at idle to a public serverPort Mirror Select Source Port, Destination Port, Direction (Up or Down) and Status (Enable or Disable)Field Description(2 of 2)Release 05.08.01 | June 2018 | Edition 01
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