NEC of America GT890 IP Multimedia Phone User Manual UI3 GT890

NEC Corporation of America IP Multimedia Phone UI3 GT890

User Manual

                  ITX-3370-1(BK)TEL ITX-3370-1W(BK)TEL  IP Multimedia Phone for AndroidTM User Guide
 Page| 1  ITX-3370 User Guide Version 1.0.1.12  WARNING Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.  FCC Statement  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.  The device complies with FCC radiation exposure limits set forth an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement.  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  CE DECLARATION OF CONFORMITYThis transmitter complies with the essential requirements and provisions of directives 2014/53/EU, 2014/30/EU, 2015/35/EU and subsequent amendments, according to standards ETSI EN 300 328 V2.1.1 (2016-11); EN 301 893 V2.1.1 (2017ETSI EN 301 489-1 V2.1.1 (2017-02); ETSI EN 301 489EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013EN 62311: 2008; EN62479: 2010   Manufacturer:    Tx/Rx Frequency Range 2402~2480 MHz 2402~2480 MHzNumber of Channels 79 40 (37 hopping + 3 advertising channels)Carrier Frequency of Each Channel f=2402+k MHz (k=0,1,2….,78) f=2402+k MHz(k=0,2,4…,39)Antenna Type/Gain  Internal PCB Antenna /  gain 3 dBi Internal PCB Antenna / gain 3 dBiType of Modulation  Bluetooth BR 1Mbps: GFSK Bluetooth EDR 2Mbps: π/4-DQPSK Bluetooth EDR 3Mbps: 8DPSK Bluetooth LE: GFSKOperation temperature 0 °C ~ +40 °C Storage temperature -10 °C ~ +60 °C Humidity  10 ~ 90% non-condensing Domestic use  Industrial use Class B ITX-3370 User Guide Version 1.0.1.12 CE DECLARATION OF CONFORMITY This transmitter complies with the essential requirements and provisions of directives 2014/53/EU, 2014/30/EU, 2015/35/EU and subsequent amendments, according to standards  11); EN 301 893 V2.1.1 (2017-05) 02); ETSI EN 301 489-17 V3.1.1 (2017-02) 1:2006+A11:2009+A1:2010+A12:2011+A2:2013 EUT Feature 2402~2480 MHz  2412~2472 MHz 5150~5250 MHz5250~5350 MHz5470~5725 MHz40 (37 hopping + 3 advertising channels) 13 UNII Band I:802.11a/n802.11n-HT40: 2 channelsUNII Band II:802.11a/n802.11n-HT40: 2 channelsUNII Band III:802.11a/n802.11n-HT40: 5 channelsf=2402+k MHz (k=0,2,4…,39) -  - Internal PCB Antenna / gain 3 dBi Internal PCB Antenna /  gain 3 dBi Internal PCB Antenna / gain 4 dBiBluetooth LE: GFSK  802.11b: DSSS (DBPSK / DQPSK / CCK) 802.11g/n: OFDM (BPSK / QPSK / 16QAM / 64 QAM) 802.11a/n: OFDM 16QAM / 64QAM) Page| 2 This transmitter complies with the essential requirements and provisions of directives 2014/53/EU, 5150~5250 MHz 5250~5350 MHz 5470~5725 MHz UNII Band I: 802.11a/n-HT20-VHT20: 4 channels HT40: 2 channels UNII Band II: 802.11a/n-HT20: 4 channels HT40: 2 channels UNII Band III: 802.11a/n-HT20: 11 channels HT40: 5 channels Internal PCB Antenna /  gain 4 dBi 802.11a/n: OFDM (BPSK / QPSK / 16QAM / 64QAM)
  Caution: Exposure to Radio Frequency RadiationThis equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.  CE Authentication Hereby, we declares that the radio equipment with Directive 2014/53/EU. ITX-3370 User Guide Version 1.0.1.12 : Exposure to Radio Frequency Radiation radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and  declares that the radio equipment ITX-3370-1(BK)TEL/ITX-3370-1W (BK)TEL Page| 3 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and 1W (BK)TELis in compliance
 Page| 4  ITX-3370 User Guide Version 1.0.1.12  GNU GPL INFORMATION ITX-3370-1(BK)TEL/ITX-3370-1W (BK)TEL firmware contains third-party software licensed under the GNU General Public License (GPL). We use software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
 Page| 5  ITX-3370 User Guide Version 1.0.1.12  Table of Content DOCUMENT PURPOSE ............................................................................................... 13 WELCOME .................................................................................................................... 14 PRODUCT OVERVIEW ................................................................................................. 15 Feature Highlights ........................................................................................................................... 15 ITX-3370 Technical Specifications ................................................................................................... 16 GETTING STARTED ..................................................................................................... 18 Equipment Packaging ..................................................................................................................... 18 ITX-3370 Phone Setup ................................................................................................................... 18 Using the Phone Stand ............................................................................................................ 19 Using the Slots for Wall Mounting ............................................................................................. 19 Connecting the ITX-3370 ................................................................................................................ 19 Description of the ITX-3370 ............................................................................................................. 21 Front View ............................................................................................................................... 21 Back View ................................................................................................................................ 22 Side View................................................................................................................................. 23 Connecting and Setting Up the ITX-3370 ........................................................................................ 23 Using the Phone Stand ............................................................................................................ 23 Using the Slots for Wall Mounting ............................................................................................. 24 Connecting the ITX-3370 ................................................................................................................ 25 GETTING TO KNOW ITX-3370 ..................................................................................... 26 Use the Touchscreen ...................................................................................................................... 26 Use the Desktop ............................................................................................................................. 28 Desktop Menu.......................................................................................................................... 28 Add Widget to Desktop ............................................................................................................ 29 Manage Desktop Items ............................................................................................................ 30 Set Wallpapers ........................................................................................................................ 32 Manage Running Applications .................................................................................................. 32 Idle Screen ..................................................................................................................................... 33 Switch Idle Screens ................................................................................................................. 33 Set Up Idle Screen ................................................................................................................... 34
 Page| 6  ITX-3370 User Guide Version 1.0.1.12  Use the Status Bar .......................................................................................................................... 35 Notifications in Status Bar ............................................................................................................... 38 System Settings in Status Bar .................................................................................................. 40 Use the ITX-3370 Keys ................................................................................................................... 41 Keypad Shortcut Functions ...................................................................................................... 41 Use the On-Screen Keyboard ......................................................................................................... 42 Use the Message Waiting Indicator ................................................................................................. 44 MAKE PHONE CALLS ................................................................................................. 45 Register SIP Accounts .................................................................................................................... 45 Account Status......................................................................................................................... 45 Configure SIP Account ............................................................................................................. 46 Dial a Number Directly .................................................................................................................... 47 Redial ............................................................................................................................................. 48 Dial a Number via Contact .............................................................................................................. 48 Dial a Number via Call History ........................................................................................................ 48 Answer a Call ................................................................................................................................. 49 Single Incoming Call ................................................................................................................ 49 Multiple Calls/Call Waiting ........................................................................................................ 51 Call Progress Status ................................................................................................................ 52 Call Hold ......................................................................................................................................... 52 Call Recording ................................................................................................................................ 53 Mute ............................................................................................................................................... 53 Turn on Video during Audio Call ...................................................................................................... 54 Switch Audio Channel During Call ................................................................................................... 55 Call Transfer ................................................................................................................................... 56 Blind Transfer........................................................................................................................... 56 Attended Transfer .................................................................................................................... 57 7-Way Conference .......................................................................................................................... 60 Initiate Conference ................................................................................................................... 60 Remove Party from Conference ............................................................................................... 63 End Conference ....................................................................................................................... 64 Hold and Resume Conference ................................................................................................. 64 Auto Conference Mode ............................................................................................................ 64
 Page| 7  ITX-3370 User Guide Version 1.0.1.12  Missed Call ..................................................................................................................................... 64 DND (Do Not Disturb) ..................................................................................................................... 65 Voicemail/Message Waiting Indication ............................................................................................. 66 Call Forward ................................................................................................................................... 67 Call Features .................................................................................................................................. 69 CONTACT ..................................................................................................................... 72 Local Contacts ................................................................................................................................ 72 Add Single Contacts ....................................................................................................................... 72 Import/Export Contacts ................................................................................................................... 73 Download Contacts ......................................................................................................................... 75 Search Contacts ............................................................................................................................. 76 Use Contacts .................................................................................................................................. 77 Make a Call to Contacts ........................................................................................................... 77 Select Contacts ........................................................................................................................ 77 Add Contacts to Favorites ........................................................................................................ 77 Edit Contacts ........................................................................................................................... 78 Send Contacts to Desktop Shortcut .......................................................................................... 78 Share Contacts Via Bluetooth .................................................................................................. 79 Add Contacts to Blacklist ......................................................................................................... 79 Add Group ............................................................................................................................... 79 Add contacts to Group ............................................................................................................. 80 Contacts Storage Status .......................................................................................................... 80 HARASSMENT INTERCEPTION .................................................................................. 82 Blocked Contacts ............................................................................................................................ 82 Block History ................................................................................................................................... 82 Delete Block History ................................................................................................................. 83 Edit Blacklist ............................................................................................................................ 83 Intercept Anonymous calls .............................................................................................................. 85 CALL HISTORY ............................................................................................................ 86 Local Call History ............................................................................................................................ 86 Dial Out from Call History ......................................................................................................... 87 Call History Options ................................................................................................................. 87 Delete Call History ................................................................................................................... 87
 Page| 8  ITX-3370 User Guide Version 1.0.1.12  Call History Details ................................................................................................................... 88 FILE MANAGER ........................................................................................................... 89 Files Operations.............................................................................................................................. 89 Copy and Paste Files ............................................................................................................... 89 Move Files ............................................................................................................................... 90 Send Files ............................................................................................................................... 91 Delete Files .............................................................................................................................. 92 Rename a File ......................................................................................................................... 92 File Categories ............................................................................................................................... 93 GS MARKET ................................................................................................................. 94 CAMERA ....................................................................................................................... 95 Take Picture .................................................................................................................................... 95 Record Video .................................................................................................................................. 95 Angle Adjustment ............................................................................................................................ 96 Gallery ............................................................................................................................................ 96 Screensaver ................................................................................................................................... 99 BROWSER .................................................................................................................. 101 ACTION URL .............................................................................................................. 103 CONNECTING ITX-3370 TO GDS3710 DOOR SYSTEM ........................................... 104 CONNECT TO NETWORK AND DEVICES ................................................................ 105 Ethernet ........................................................................................................................................ 105 WI-FI ............................................................................................................................................ 105 Turn On/Off Wi-Fi ................................................................................................................... 105 Connect to Wi-Fi Networks ..................................................................................................... 105 Wi-Fi Settings Shortcut .......................................................................................................... 107 Bluetooth ...................................................................................................................................... 108 Turn On/Off Bluetooth ............................................................................................................ 108 Change Bluetooth Device Name ............................................................................................ 108 Pair ITX-3370 with a Bluetooth Device ................................................................................... 109 Unpair a Bluetooth Device ...................................................................................................... 110 Bluetooth Settings Shortcut .................................................................................................... 110
 Page| 9  ITX-3370 User Guide Version 1.0.1.12  EHS Headset ................................................................................................................................ 111 USB Headset ................................................................................................................................ 112 USB .............................................................................................................................................. 113 SD Card ....................................................................................................................................... 114  Table of Tables Table 1: ITX-3370 Features in a Glance ................................................................................................. 15 Table 2: ITX-3370 Technical Specifications ............................................................................................. 16 Table 3: Equipment Packaging ............................................................................................................... 18 Table 4: ITX-3370 Front View ................................................................................................................. 21 Table 5: ITX-3370 Back View ................................................................................................................. 22 Table 6: ITX-3370 Side View .................................................................................................................. 23 Table 7: ITX-3370 Status Bar Notification Icons ...................................................................................... 38 Table 8: ITX-3370 Keys .......................................................................................................................... 41 Table 9: ITX-3370 MWI LED Status ........................................................................................................ 44 Table 10: ITX-3370 Feature Code .......................................................................................................... 69  Table of Figures Figure 1: Built in Stand and Mounting Slots on The ITX-3370. ................................................................ 18 Figure 2: Tab on the Handset Cradle ...................................................................................................... 19 Figure 3: ITX-3370 Back / Side View ...................................................................................................... 20 Figure 2: ITX-3370 Front ........................................................................................................................ 21 Figure 3: ITX-3370 Back View ................................................................................................................ 22 Figure 4: ITX-3370 Side View ................................................................................................................ 23 Figure 5: Built in Stand and Mounting Slots on ITX-3370 ........................................................................ 24 Figure 6: Tab on The Handset Cradle ..................................................................................................... 24 Figure 7: ITX-3370 Back / Side View ...................................................................................................... 25 Figure 8: ITX-3370 Default Home Screen ............................................................................................... 26 Figure 9: ITX-3370 Onscreen Menu ....................................................................................................... 27 Figure 10: ITX-3370 Finger Gestures on the Touch Screen .................................................................... 27 Figure 11: ITX-3370 Desktop Menu ........................................................................................................ 29 Figure 12: Add Widget to the Desktop .................................................................................................... 30 Figure 13: Open Clock Widget ............................................................................................................... 30 Figure 14: Resize Digital Clock Widget................................................................................................... 31 Figure 15: Move Clock Widget ............................................................................................................... 31 Figure 16: ITX-3370 Choose Wallpaper ................................................................................................. 32 Figure 17: ITX-3370 Recent Applications ............................................................................................... 33
 Page| 10  ITX-3370 User Guide Version 1.0.1.12  Figure 18: ITX-3370 Switch Idle Screens ............................................................................................... 33 Figure 19: Set up Home Idle Screen ...................................................................................................... 34 Figure 20: Add an Idle Screen ................................................................................................................ 35 Figure 21: Delete an Idle Screen ............................................................................................................ 35 Figure 22: ITX-3370 Top Status Bar ....................................................................................................... 36 Figure 23: Status Bar - More Options ..................................................................................................... 36 Figure 24: ITX-3370 Top Status Bar – Notification .................................................................................. 37 Figure 25: ITX-3370 Top status Bar - Get more information .................................................................... 37 Figure 26: ITX-3370 Top status Bar – Wi-Fi ............................................................................................ 38 Figure 27: System Settings in Status Bar ............................................................................................... 40 Figure 28: ITX-3370 Keys ...................................................................................................................... 41 Figure 29: ITX-3370 Onscreen Keyboard - English Keyboard ................................................................. 43 Figure 30: ITX-3370 Onscreen Keyboard - Lowercase and Uppercase ................................................... 43 Figure 31: English Keyboard - Number and Symbols ............................................................................. 43 Figure 32: English Keyboard - More Symbols ......................................................................................... 44 Figure 33: ITX-3370 Account Widget ...................................................................................................... 45 Figure 34: ITX-3370 Dial Screen ............................................................................................................ 46 Figure 35: Disable Video Call Feature on Dial Screen ............................................................................ 47 Figure 36: ITX-3370 View Contacts ........................................................................................................ 48 Figure 37: ITX-3370 Call History ............................................................................................................ 49 Figure 38: Single Incoming Call – Audio ................................................................................................. 49 Figure 39: Single Incoming Call – Video ................................................................................................. 50 Figure 40: Single Incoming Call – Preview-1 .......................................................................................... 50 Figure 41: Single Incoming Call – Preview-2 .......................................................................................... 51 Figure 42: Call Waiting ........................................................................................................................... 51 Figure 43: Touch to Return to Call Screen .............................................................................................. 52 Figure 44: Call on Hold .......................................................................................................................... 52 Figure 45: ITX-3370 Call Recording ....................................................................................................... 53 Figure 46: ITX-3370 Call Mute ............................................................................................................... 53 Figure 47: Turn on Video During Audio Call ............................................................................................ 54 Figure 48: Accept Video During Audio Call ............................................................................................. 54 Figure 49: Switch Audio Channel during Call .......................................................................................... 55 Figure 50: Blind Transfer ........................................................................................................................ 56 Figure 51: Attended Transfer .................................................................................................................. 57 Figure 52: Attended Transfer - Transferring ............................................................................................ 58 Figure 53: Attended Transfer – Split ....................................................................................................... 58 Figure 54: Attended Transfer .................................................................................................................. 59 Figure 55: Add Conference Members from Dial Screen .......................................................................... 60 Figure 56: Add Conference Members from Dial Screen 2 ....................................................................... 61 Figure 57: ITX-3370 Conference Screen ................................................................................................ 62 Figure 58: ITX-3370 Conference - Add Existing Call to Conference ........................................................ 62 Figure 59: 3-Way Conference Call Established ...................................................................................... 63 Figure 60: ITX-3370 Conference - Remove Party from Conference ........................................................ 63
 Page| 11  ITX-3370 User Guide Version 1.0.1.12  Figure 61: Missed Call Screen ............................................................................................................... 65 Figure 62: Enable/Disable DND ............................................................................................................. 66 Figure 63: Retrieve Voicemail ................................................................................................................ 67 Figure 64: Unconditional Call Forward ................................................................................................... 67 Figure 65: Call Forward – Unconditional ................................................................................................. 68 Figure 66: Call Forward - Time Based .................................................................................................... 68 Figure 67: Call Forward - Busy/No Answer/DND .................................................................................... 69 Figure 68: ITX-3370 Contacts ................................................................................................................ 72 Figure 69: ITX-3370 Contacts - Add New Contact .................................................................................. 73 Figure 70: Add to Contacts from Dial Pad ............................................................................................... 73 Figure 71: ITX-3370 Contacts - Import Contacts ..................................................................................... 74 Figure 72: ITX-3370 Contacts - Export Contacts .................................................................................... 75 Figure 73: ITX-3370 Contacts - Download Contacts ............................................................................... 76 Figure 74: ITX-3370 Contacts - Search Contacts ................................................................................... 76 Figure 75: ITX-3370 Contacts - Select Contacts ..................................................................................... 77 Figure 76: Add Contacts to Favorites ..................................................................................................... 78 Figure 77: ITX-3370 Contacts - Add New Group ..................................................................................... 80 Figure 78: ITX-3370 Contacts - Storage Status ...................................................................................... 81 Figure 79: List of blocked contacts ......................................................................................................... 82 Figure 80: Block History ......................................................................................................................... 83 Figure 81: ITX-3370 Blacklist - Add Number to Blacklist ......................................................................... 84 Figure 82: Manually Add Number to Blacklist ......................................................................................... 84 Figure 83: Intercept Anonymous Calls .................................................................................................... 85 Figure 84: ITX-3370 Call History ............................................................................................................ 86 Figure 85: ITX-3370 Call History – Options ............................................................................................ 87 Figure 86: ITX-3370 Call History - Details .............................................................................................. 88 Figure 87: ITX-3370 File Manager – Copy File ....................................................................................... 89 Figure 88: Paste File .............................................................................................................................. 90 Figure 89: ITX-3370 File Manager - Move .............................................................................................. 90 Figure 90: ITX-3370 File Manager - Options ........................................................................................... 91 Figure 91: Delete File(s) via File Manager .............................................................................................. 92 Figure 92: Rename File ......................................................................................................................... 93 Figure 93: GS Market - Onscreen Menu ................................................................................................. 94 Figure 94: ITX-3370 Camera .................................................................................................................. 95 Figure 95: Recent pictures and videos page ........................................................................................... 96 Figure 96:Edit picture ............................................................................................................................. 97 Figure 97: Access to the Gallery ............................................................................................................. 97 Figure 98: ITX-3370 Gallery ................................................................................................................... 98 Figure 99: ITX-3370 Gallery - Picture Options ........................................................................................ 98 Figure 100: Screensaver settings ........................................................................................................... 99 Figure 101: Use Network Images ......................................................................................................... 100 Figure 102: Network Image Path .......................................................................................................... 100 Figure 103: ITX-3370 Web Browser ..................................................................................................... 101
 Page| 12  ITX-3370 User Guide Version 1.0.1.12  Figure 104: ITX-3370 Browser Menu Options ....................................................................................... 101 Figure 105: Open New Window in Browser .......................................................................................... 102 Figure 106: ITX-3370 Web Browser-Bookmarks ................................................................................... 102 Figure 107: ITX-3370 Connect to Wi-Fi ................................................................................................ 106 Figure 108: ITX-3370 Connect to Wi-Fi-Show Advanced Options ......................................................... 106 Figure 109: Wi-Fi - Add network ........................................................................................................... 107 Figure 110: Wi-Fi Settings Shortcut ...................................................................................................... 107 Figure 111: Wi-Fi Shortcut - Wi-Fi List .................................................................................................. 108 Figure 112: ITX-3370 Bluetooth - Paired Device ................................................................................... 110 Figure 113: Bluetooth Settings Shortcut ............................................................................................... 110 Figure 114: Bluetooth Setting shortcut 2 ............................................................................................... 111 Figure 115: EHS headset ..................................................................................................................... 111 Figure 116: USB Headset Connected ................................................................................................... 112 Figure 117: USB Headset Used for Call ............................................................................................... 112 Figure 118: Switch Between Speaker and USB mode .......................................................................... 113 Figure 119: USB Storage Device Connected to ITX-3370 ..................................................................... 114
 Page| 13  ITX-3370 User Guide Version 1.0.1.12  DOCUMENT PURPOSE This document describes how to configure the ITX-3370-1(BK)TEL/ITX-3370-1W (BK)TEL (we call it ITX-3370 for short) via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are VoIP administrators. To learn the basic functions of ITX-3370, please check the latest “ITX-3370 Administration Guide”. This guide covers following topics:  § Product Overview § Getting started § Getting to know ITX-3370 § User Guide/Setup Wizard § Make phone calls § Contacts § Harassment Interception § Call history § File manager § GS Market § Camera § Browser § Action URL § Connecting ITX-3370 to GDS3710 Door System § Connect to network and devices
 Page| 14  ITX-3370 User Guide Version 1.0.1.12  WELCOME Thank you for purchasing ITX-3370-1(BK)TEL, ITX-3370-1W(BK)TEL, we call it ITX-3370 for short, IP Multimedia Phone for AndroidTM, which combines a 16-line IP video phone with a multi-platformvideoconferencing solution and the functionality of an Android tablet to offer an all-in-one communicationssolution. The phone features a 7” 1024x600 capacitive touch screen TFT LCD,Mega pixel camera, dual Gigabit portswith PoE/PoE+, HD audio and video, integratedWi-Fi (802.11a/b/g/n) &Bluetooth, rich peripheral interfaces, and Android 7.0. By combining a state-of-the-art IP video phone, an advanced video conferencing solution, and the functionality of a tablet, businesses throughoutthe world can now use the ITX-3370 for all communication and productivity needs.
 Page| 15  ITX-3370 User Guide Version 1.0.1.12  PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the ITX-3370:  Table 1: ITX-3370 Features in a Glance       ITX-3370-1(BK)TEL  ITX-3370-1W(BK)TEL   · 16 lines with up to 16 SIP, up to 7-way audio conference and 3-way 720p 30fps HDvideo conference, phonebook with up to 1000 contacts, call history with up to 1000 records · Dual switched 10/100/1000Mbps network ports, Dual band 2.4 & 5GHz Wi-Fi (802.11a/b/g/n), PoE/PoE+, Bluetooth 4.0+EDR, USB, SD, HDMI, EHS with Plantronics headsets support · 7" (1024x600) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with privacy shutter · HD wideband audio, full-duplex Hands-free speakerphone with HD acoustic chamber, advancedacoustic echo cancellation and excellent double-talk performance · Runs the Android™ Operating System 7.0. · Built-in support for video surveillancecameras, and GDS370x series of access control devices. · Create Android applications for any business need to run on ITX-3370 using Google's API and SDK toolkit.
 Page| 16  ITX-3370 User Guide Version 1.0.1.12  ITX-3370 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the phone ITX-3370. Table 2: ITX-3370 Technical Specifications Protocols/Standards  SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN®. Network Interfaces  Dual switched 10/ 100/ 1000 Mbps ports with integrated PoE/PoE+ Graphic Display  7" 1024x600 capacitive touch screen (5 points) TFT LCD Camera  Tiltable mega-pixelCMOS camera with privacy shutter,720P@30fps Bluetooth  Yes, integrated. Bluetooth 4.0 + EDR. Wi-Fi  Yes, dual-band 2.4 & 5GHz with 802.11 a/b/g/n Auxiliary Ports  RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo headset with microphone, USB port, SD, HDMI-out(1.4 up to 720p30fps) Feature Keys  2 function touch keys VOLUME +/-,3 dedicated Android touch keys HOME, MENU, and BACK Voice Codec  G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.729A/B in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS Video Codec and Capabilities H.264 BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up to 2Mbps,3-way video conference (720p@30fps),anti-flickering, auto focus and auto exposure Telephony Features  Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup,  7-way audio conference(including the host), shared-call-appearance (SCA) / bridged-line-appearance (BLA),  virtual MPK,downloadable contacts (XML, LDAP, up to 1000 items), call record, call log (up to 1000 records), call waiting, auto answer,XML customization of screen, click-to-dial, flexible dial plan, hot desking, personalized music ringtonesand music on hold, server redundancy & fail-over Sample Applications  Local apps: Contacts, Call History, File Manager, MPK, Settings, Browser, Voicemail, Clock, Recorder, SMS, etc. Support 3rd party apps: Skype, Google Hangouts, Skype for Business, etc. API/SDK available for advanced custom application development. Applications Deployment Allow Android 7.0 compliant applications to be developed, downloaded and run in the embedded device with provisioning control
 Page| 17  ITX-3370 User Guide Version 1.0.1.12  HD Audio  Yes, HD handset and speakerphone with support for wideband audio Base Stand  Yes, integrated stand with multiple adjustable angles. Wall mountable QoS  Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security  User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control Multi-language  English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more Upgrade/ Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file Power and Green Energy Efficiency Universal power adapter included:Input: 100-240VAC 50-60Hz; Output 12VDC 1.5A Integrated PoE* 802.3af Class 3, PoE+802.3at, Class 4 *When using PoE to power up phone, the USB port won’t work. Physical  Dimension : 252mm (W) x 211mm (L) x 84mm (H) Unitweight: 1.08kg Packageweight: 1.77kg Temperature and Humidity Operation: 0oC to 40oC Storage: -10oC to 60oC Humidity: 10% to 90% Non-condensing Compliance  FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC) CE : EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479, RoHS RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268 IC:ICES 003, RSS 247, CS 03, RSS 102
 Page| 18  ITX-3370 User Guide Version 1.0.1.12  GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the ITX-3370. Equipment Packaging Table 3: Equipment Packaging         Note:Check the package before installation. If you find anything missing, contact your system administrator. ITX-3370 Phone Setup The ITX-3370 can be installed on the desktop using the built-in stand or attached on the wall using the slots for wall mounting.  Figure 1: Built in Stand and Mounting Slots on The ITX-3370.  ITX-3370 · 1 x ITX-3370 Main Case · 1 x Handset · 1 x Phone Cord · 1 x Wall Mount · 1 x Screen Cleaning Cloth · 1 x EULA leaflet · 1 x DoC leaflet
 Page| 19  ITX-3370 User Guide Version 1.0.1.12  Using the Phone Stand The ITX-3370 has a built-in phone stand. To use it, pull out the phone stand handle on the back of the phone. Adjust the angle as preferred and make sure the phone stands still on the desktop Using the Slots for Wall Mounting 1. Attach the wall mount to the slots on the back of the phone;  2. Attach the phone to the wall via the wall mount hole;  3. Pull out the tab from the handset cradle (see figure below);  4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall.   Figure 2: Tab on the Handset Cradle   Connecting the ITX-3370 To setup your ITX-3370, please follow the steps below: 1. Connect the handset and main phone case with the phone cord;  2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;  3. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 2, this step could be skipped;  4. The LCD will display booting up or firmware upgrading information. Before continuing, please wait for the main screen display to show up;  5. Using the web configuration interface or from the menu of the touch screen, you can further configure network connection using static IP, DHCP and etc.
 Page| 20  ITX-3370 User Guide Version 1.0.1.12    Figure 3: ITX-3370 Back / Side View
 Page| 21  ITX-3370 User Guide Version 1.0.1.12  Description of the ITX-3370 Front View  Figure 4: ITX-3370 Front Table 4: ITX-3370 Front View Item  Name  Description 1  Front Camera Mega pixel front camera. The angle can be adjusted, and the camera can be blocked by scrolling up/down the wheel on the back of the camera. 2  MWI LED Indicator  To indicate message status, call status and phone's system status using the LED indicator. 3  LCD  7" (1024x600) capacitive (5 points) touch screen. 4  Back  Tap to go back to the previous menu. 5  Menu Press MENU key to access phone’s display settings, edit widgets and thread manager. Or press and hold on the MENU key for 2 seconds to enter managing application interface directly. 6  Home  Tap to go back to  Home screen; or touch and press for about 2 seconds to take a screenshot of phone’s screen. 7  Volume Up  Tap to turn up the call volume and media volume. 8  Volume Down  Tap to turn down the call volume and media volume. 9  Handset  Off hook to use handset as the audio channel for calls and media.
  Back View   Item  Name 1  Camera Adjusting Wheel 2  Phone Stand (built-in) 3  Handset Port 4  Headset Port 5  LAN Port 6  PC Port 7  Power Jack 8  Side Connectors Cover  7 7 ITX-3370 User Guide Version 1.0.1.12    Figure 5: ITX-3370 Back View Table 5: ITX-3370 Back View Description  Scroll up/down to adjust the camera angle. Adjust the phone stand angle to place the phone on the desk.RJ9 handset connector port. RJ9 headset connector port (supporting EHS with Plantronics headset). 10/100/1000Mbps RJ-45 port connecting to Ethernet. PoE/PoE+ is supported. 10/100/1000Mbps RJ-45 port connecting to PC.12V DC Power connector port. Open the cover for USB port, SD card slot, 3.5mm headset port and mini HDMI port. 1 34 5 6   Page| 22 the phone on the desk. RJ9 headset connector port (supporting EHS with Plantronics 45 port connecting to Ethernet.  45 port connecting to PC. Open the cover for USB port, SD card slot, 3.5mm headset port 2
 Page| 23  ITX-3370 User Guide Version 1.0.1.12  Side View  Figure 6: ITX-3370 Side View  Table 6: ITX-3370 Side View Item  Name  Description 1  HDMI Port  Connect display device to the HDMI port via HDMI cable. 2  SD Card Port  Connect SD storage device to the SD Card Slot. 3  3.5mm Headset Port  Connect 3.5mm headset. 4  USB Port  USB devices can be connected via the USB port. For example, connect a USB flash drive to save captured pictures.  Connecting and Setting Up the ITX-3370 The ITX-3370 can be installed on the desktop using the built-in stand or attached on the wall using the slots for wall mounting. Using the Phone Stand The ITX-3370 has a built-in phone stand. To set up the ITX-3370 as your desk phone, follow the steps below: 1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk; 2. Connect the handset and main phone case with the phone cord; 3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable; 1 2 3 4
 Page| 24  ITX-3370 User Guide Version 1.0.1.12  4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 3, this step could be skipped; The LCD will display the booting up screen or firmware upgrading information. Before continuing, please wait for the main screen display to show up.  Figure 7: Built in Stand and Mounting Slots on ITX-3370 Using the Slots for Wall Mounting 5. Attach the wall mount to the slots on the back of the phone;  6. Attach the phone to the wall via the wall mount hole;  7. Pull out the tab from the handset cradle (see figure below);  8. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall. 9. Connect the handset and main phone case with the phone cord; 10. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable; 11. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 3, this step could be skipped; The LCD will display the booting up screen or firmware upgrading information. Before continuing, please wait for the main screen display to show up.  Figure 8: Tab on The Handset Cradle
 Page| 25  ITX-3370 User Guide Version 1.0.1.12  Connecting the ITX-3370 To setup your ITX-3370, please follow the steps below:  6. Connect the handset and main phone case with the phone cord;  7. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;  8. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used in step 2, this step could be skipped;  9. The LCD will display booting up or firmware upgrading information. Before continuing, please wait for the main screen display to show up;  10. Using the web configuration interface or from the menu of the touch screen, you can further configure network connection using static IP, DHCP etc.  Figure 9: ITX-3370 Back / Side View
 Page| 26  ITX-3370 User Guide Version 1.0.1.12  GETTING TO KNOW ITX-3370 Use the Touchscreen When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown in the following figure and users might need register their own account to have the account status displayed.         Figure 10: ITX-3370 Default Home Screen  Swipe from right to left to show the application menu of the phone.the settings and applicationsinstalled will be brought up as shown below.  The Status Bar shows time, network connectivity, signal strength, notification information etc...   Date and Time Shortcut: Contacts Shortcut: Call History Shortcut: Conference Shortcut: Phone Dialer Accountinformation Widget.Up to 8 accounts/Programmable-keys can be displayed.
 Page| 27  ITX-3370 User Guide Version 1.0.1.12   Figure 11: ITX-3370 Onscreen Menu  To fully manipulate the ITX-3370 capacitive touch screen, use your fingers to operate the following on the ITX-3370 icons, buttons, menu items, onscreen keyboard etc.   Figure 12: ITX-3370 Finger Gestures on the Touch Screen
 Page| 28  ITX-3370 User Guide Version 1.0.1.12   · Tap Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select items on the screen (e.g., setting options, apps etc.); to press onscreen buttons (e.g., "End" or "Options" softkey during the call); to type letters and symbols using the onscreen keyboard.  · Long Press Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen till an action occurs. For example, long press on a picture to bring up selection option.  · Flick and Slide Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If your finger stays on the screen for too long, the item may be selected, and sliding won't occur.  · Press and Drag Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger from the screen.  · Zoom In/Zoom Out Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).  · Double Tap Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display. This is usually used when viewing photos or web pages.  Use the Desktop Desktop Menu When the ITX-3370 is on idle screen, press the MENU key   to bring up phone's menu. Users can access the following in the desktop menu:
 Page| 29  ITX-3370 User Guide Version 1.0.1.12   Figure 13: ITX-3370 Desktop Menu  · Desktop page Add, delete or edit desktop pages, set Home page and change the screen sequence. · Wallpaper Select wallpaper from Local gallery or from the available system Wallpapers  · Widgets Add widgets to the desktop by touching and holding the widget from the widget menu. · Management Manage running applications on the ITX-3370. For more details, please refer to section [Manage Running Applications]. Add Widget to Desktop The ITX-3370 provides widgets like account bar, clock, contactsetc. Users could conveniently add those widgets to the desktop as preferred. To add a widget: 1. Press the Menu key  or long press on an empty space on the idlescreenand select "Widgets". 2. Different widgets will be displayed on theright side of the screen. 3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is enough space on the desktop. Otherwise, the widget won't be added.
  Figure Manage Desktop Items On the ITX-3370 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done:  · Tap on the shortcut icon to open the application.For example, tap on "File Manager· Tap on the widget to open and edit it.For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to set up timer, stopwatch or alarm.  ITX-3370 User Guide Version 1.0.1.12 Figure 14: Add Widget to the Desktop rs could tap on the desktop items to manage shortcuts and widgets. The Tap on the shortcut icon to open the application. File Manager" icon   to access file manager application. open and edit it. For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to   Figure 15: Open Clock Widget  Page| 30  rs could tap on the desktop items to manage shortcuts and widgets. The For example, tap on the digital clock on the desktop. The clock settings will be brought up for users to
 Page| 31  ITX-3370 User Guide Version 1.0.1.12  · Certain widgets such as Clock can be resized on the desktop. To resize a widget, touch and press the widget for about 2 seconds. Then lift your finger from the screen. This will bring up the white frame as shown in [Figure 16: Resize Digital Clock Widget]. Touch and drag the border of the frame to adjust the size.   Figure 16: Resize Digital Clock Widget  · Move/deleteApplication/Widget  To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and press the item for about 1seconds until a recycle bin icon shows up on the top of the screen. Drag the item up/down/left/right to the destination spot on the screen. Lift your finger once done.To delete the item/widget, press on it for about 1 seconds then move it to the recycle bin on the top of the screen.   Figure 17: Move Clock Widget
 Page| 32  ITX-3370 User Guide Version 1.0.1.12   Note: Deletingan application icon will systematically pop up a window asking the permission touninstall the application from the screen. Press ok to uninstall or press cancel to abort.  Set Wallpapers On the ITX-3370 desktop, touch and press on an empty spot for about 2 seconds or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop. Users could select wallpaper from different categories:  · Local Open Gallery application and tap on the picture to preview. Touch and drag the picture to adjust the frame that will be used as wallpaper. Then tap on "Set Wallpaper" to set the selected area of the picture as wallpaper.  · Wallpapers On the right side of the Wallpaper menu of theITX-3370. Select the picture from the default wallpapers available to preview and then tap on "Set wallpaper".   Figure 18: ITX-3370 Choose Wallpaper Manage Running Applications On the ITX-3370 desktop, press an empty spot for about 2 seconds then select “Management” or select "Management" after pressing Menu button .
  Figure Users could use the thread manager to do the following:· Slide the running thread to the left or right to stop the application.· Tap on iconto delete all running threads.· Tap on "Application" softkey to access application menu for advanced management options.Idle Screen Switch Idle Screens The ITX-3370 supports multiple idle screens by sliding the screen horizontally. On the slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens. Figure ITX-3370 User Guide Version 1.0.1.12 Figure 19: ITX-3370 Recent Applications Users could use the thread manager to do the following: Slide the running thread to the left or right to stop the application. to delete all running threads. on "Application" softkey to access application menu for advanced management options.supports multiple idle screens by sliding the screen horizontally. On the ITXide to the left or right using your finger to switch between different idle  Figure 20: ITX-3370 Switch Idle Screens  Page| 33  on "Application" softkey to access application menu for advanced management options. ITX-3370 screen, ide to the left or right using your finger to switch between different idle
  Set Up Idle Screen · Set home screen Follow the steps below to set up the HOME screen.1. ITX-3370 is up and running on 2. Press the MENU button . This will zoom out all the screens as shown in Home Idle Screen]. 3. The screen withdisplayed is the HOME screen. Others are shown with iconicon   to select the corresponding screen as the new HOME screen.Figure   · Add/Delete idle screen As shown in [Figure 21: Set up Home Idle ScreenUsers could add or delete idle screen. Ø Add idle screen.  Tap onto add a new idle screen.ITX-3370 User Guide Version 1.0.1.12 Follow the steps below to set up the HOME screen.  idle screen. . This will zoom out all the screens as shown in [Figure displayed is the HOME screen. Others are shown with iconto select the corresponding screen as the new HOME screen. Figure 21: Set up Home Idle Screen : Set up Home Idle Screen], this sectionshows the available desktop Users could add or delete idle screen. to add a new idle screen.  Page| 34 Figure 21: Set up  . Tap on the  ectionshows the available desktop screens.
  Ø Delete idle screen.  Tap on to delet the Idle screen. screen are removed first. Otherwise, the  Use the Status Bar The status bar on the top of the ITX-3370status, as well as quick access for important system settings. To access it, on the slowly slide down from the top to the bottom of the screen as the following figure shows. ITX-3370 User Guide Version 1.0.1.12 Figure 22: Add an Idle Screen to delet the Idle screen. Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the  icon won't show for the idle screen. Figure 23: Delete an Idle Screen 3370 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the ITX-3370n from the top to the bottom of the screen as the following figure shows.  Page| 35  Please make sure the apps, shortcuts or widgets on the idle   screen provides visual notifications for the system settings and 3370 idle screen,
 Page| 36  ITX-3370 User Guide Version 1.0.1.12   Figure 24: ITX-3370 Top Status Bar For more options on the Status Bar (brightness, call forward, Hotspot…) users can pull down the status bar twice, or once with two fingers.   Figure 25: Status Bar - More Options  The running process and notifications will show up in the list. For example, the following figures indicate that there is a notification for an available Wi-Fi network.
 Page| 37  ITX-3370 User Guide Version 1.0.1.12   Figure 26: ITX-3370 Top Status Bar – Notification  · Tap on the notification message to view the details. · Slide the notification message to the left or the right side to remove it.  For more information about specific features in the notification bars, you can press the bottom right of the feature in question.   Figure 27: ITX-3370 Top status Bar - Get more information  For example, you can see the available Wi-Fi Networks.
  Figure  Notifications in Status Bar The following table describes the icons used on the status bar for notification purpose. Table 7 Network connected via Ethernet cable. Trying to connect to the network via Ethernet cable. Network disconnected via Ethernet cable. Handset is off hook. Speaker is being used. RJ9 headset is  RJ9 headset  3.5mm earphone is connected 3.5mm earphone is being used for calls. Wi-Fi is enabled and still not ITX-3370 User Guide Version 1.0.1.12 Figure 28: ITX-3370 Top status Bar – Wi-Fi The following table describes the icons used on the status bar for notification purpose. 7: ITX-3370 Status Bar Notification Icons twork connected via Ethernet cable. Trying to connect to the network via Ethernet cable. Network disconnected via Ethernet cable. Handset is off hook. Speaker is being used. (x) RJ9 headset is connected. RJ9 headset is being used for calls. 3.5mm earphone is connected. 3.5mm earphone is being used for calls. Fi is enabled and still not connected.  Page| 38
   Wi-Fi network is available. Wi-Fi is enabled and connected. Onscreen keyboard is activated. Bluetooth is enabled but  Bluetooth is enabled and  Bluetooth headset is connected. Bluetooth headset is being used for calls. Downloading files via Bluetooth. Alarm is set up and enabled. DND is enabled. Silent mode is enabled. When won't produce ring tone/notification tone from phone's speaker. SD Card is inserted. SD Card space full. USB flash drive is inserted. Downloading files via Internet connection. Unread voicemail to be  Incoming call from blacklist contact. Camera is disabled. Contact storage is full. HDMI cable is connected to display device.ITX-3370 User Guide Version 1.0.1.12 Fi network is available. Fi is enabled and connected. Onscreen keyboard is activated. Bluetooth is enabled but not connected. Bluetooth is enabled and connected. Bluetooth headset is connected. Bluetooth headset is being used for calls. Downloading files via Bluetooth. Alarm is set up and enabled. DND is enabled. Silent mode is enabled. When it's on, the incoming call/message won't produce ring tone/notification tone from phone's speaker.SD Card is inserted. SD Card space full. USB flash drive is inserted. Downloading files via Internet connection. Unread voicemail to be retrieved. Incoming call from blacklist contact. Camera is disabled. Contact storage is full. HDMI cable is connected to display device.  Page| 39 it's on, the incoming call/message won't produce ring tone/notification tone from phone's speaker.
   The phone is powered up using PoE. Call forward is set up. PPPoE is connected. PPPoE is not  Warning message.System Settings in Status Bar Slide down the top status bar and select  Figure Turn on/off DND. When DND is on, all the calls to the registered accounts will be blocked.Turn on/off Bluetooth.  Turn on/off Wi-Fi. ITX-3370 User Guide Version 1.0.1.12 The phone is powered up using PoE. Call forward is set up. PPPoE is connected. PPPoE is not connected. Warning message. Slide down the top status bar and select System Settings. Users will see the following settings.     Figure 29: System Settings in Status Bar Turn on/off DND. When DND is on, all the calls to the registered accounts will be blocked. Go to phone Settings Show more options Page| 40 . Users will see the following settings. Turn on/off LCD display.Turn on/off the voice of the phone Show more options
  Use the ITX-3370Keys  Volume Down Tap to turn down the call volume and media volume.Volume Up Tap to turn up the call volume and media volume.Home Tap to go back to take a screenshotMenu Tap to view options for different screens or applications.Back Tap to go back to the previous menu.Keypad Shortcut Functions The ITX-3370 supports keys shortcuts for certain special system functions.· Screenshot Press and hold the Home button be accessed via FileManageràPictures · Firmware upgrade via SD card For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, upgrading via external SD card is an alternative. Follow the steps below to upgrade ITX-3370 User Guide Version 1.0.1.12 Figure 30: ITX-3370 Keys Table 8: ITX-3370 Keys Tap to turn down the call volume and media volume. Tap to turn up the call volume and media volume. Tap to go back to Home screen; or touch and press for about 2 secondstake a screenshot Tap to view options for different screens or applications. Tap to go back to the previous menu. supports keys shortcuts for certain special system functions. for about 2 seconds to capture screenshot. The screenshot can Pictures. The screenshot picture size is 1024x600 pixels. that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, SD card is an alternative. Follow the steps below to upgrade ITX-3370 Page| 41  screen; or touch and press for about 2 seconds to seconds to capture screenshot. The screenshot can . The screenshot picture size is 1024x600 pixels. that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, 3370 via SD card.
  1. Download the firmware file to PC and save it in SD card2. Insert the SD card to ITX-3370. 3. Power cycle the ITX-3370 and the 5 LCD keys on the bottom of the screen will light up4. Wait for the LCD keys light to turn off.5. Once the light is off, immediately press and hold both keys  (the third LCD key from the left) at the same time while booting up.6. Release the keys when the LCD screen displays the upgrading bar.7. The ITX-3370 will start upgrading and 8. Wait until the upgrading is done. 9. The ITX-3370 will reboot itself. 10. Check the firmware status and remove the SD card. · Hard reset For users that want to factory reset the device manually1. Power cycle the unit and the 5 LCD Keys on the bottom of the screen will light up.2. Wait for the LCD keys light to turn off.3. Once the light is off, immediately press and hold VOLUME UP and MENU keys at the same time.4. Release the keys when the LCD screen displays “Factory reset, please wait”.5. The unit will reboot with factory default settings.  Note: Upgrading via USB storage device is not supported on the   Use the On-Screen Keyboard The ITX-3370 onscreen keyboard can be activated by tapping on an input field. ITX-3370 User Guide Version 1.0.1.12 firmware file to PC and save it in SD card. the 5 LCD keys on the bottom of the screen will light upWait for the LCD keys light to turn off. Once the light is off, immediately press and hold both keys  (the first LCD key from the left) and from the left) at the same time while booting up. Release the keys when the LCD screen displays the upgrading bar. art upgrading and display the upgrading process in the screen. Check the firmware status and remove the SD card. want to factory reset the device manually, hard reset is an alternative: Power cycle the unit and the 5 LCD Keys on the bottom of the screen will light up. Wait for the LCD keys light to turn off. Once the light is off, immediately press and hold VOLUME UP and MENU keys at the same time.when the LCD screen displays “Factory reset, please wait”. The unit will reboot with factory default settings. Upgrading via USB storage device is not supported on theITX-3370.  onscreen keyboard can be activated by tapping on an input field.  Page| 42 the 5 LCD keys on the bottom of the screen will light up. (the first LCD key from the left) and Once the light is off, immediately press and hold VOLUME UP and MENU keys at the same time.
  · English Keyboard This is the default keyboard on ITXFigure 31: ITX To switch input between lowercase and upperca Figure 32: ITX-3370 · Number and symbols To input number and symbols, tap  to switch back. Figure 33ITX-3370 User Guide Version 1.0.1.12 ITX-3370. ITX-3370 Onscreen Keyboard - English Keyboard To switch input between lowercase and uppercase, tap on  (lowercase) or (uppercase).3370 Onscreen Keyboard - Lowercase and Uppercase  To input number and symbols, tap  on the default keyboard to switch to number/symbols. Tap on 33:English Keyboard - Number and Symbols  Page| 43  (uppercase).  on the default keyboard to switch to number/symbols. Tap on
  Tap on   to access more symbols.Figure  Note: · To configure keyboard and input options, go to Keyboard & Input Methods. · Users could touch and press the key on the keyboard for about 2 seconds to input the alternative character. For example, touch and press the "+" key for about 2 seconds can get the selection "±". Use the Message Waiting IndicatorThe ITX-3370 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. priority for the LED indicator is from high to low in the following table Table Color LED Status Description Fast Flashing Incoming call Solid Calling, Talking, Conferencing, Screensaver on when LCD is off Slow Flashing A call is on hold Flashing Missed call (s), New voicemail (s), New SIP Message (s) Solid High memory usage, Maximum contact storagedisconnect Fast Flashing UpgradingOFF  OFF NormalITX-3370 User Guide Version 1.0.1.12 to access more symbols. Figure 34: English Keyboard - More Symbols To configure keyboard and input options, go to SettingsàBasicàLanguage & KeyboardUsers could touch and press the key on the keyboard for about 2 seconds to input the alternative character. For example, touch and press the "+" key for about 2 seconds can get the selection "±".Message Waiting Indicator message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. priority for the LED indicator is from high to low in the following table. Table 9: ITX-3370 MWI LED Status Description Incoming call Calling, Talking, Conferencing, Screensaver on when LCD is off A call is on hold Missed call (s), New voicemail (s), New SIP Message (s)High memory usage, Maximum contact storage, Network disconnect Upgrading Normal  Page| 44  Language & Keyboard Users could touch and press the key on the keyboard for about 2 seconds to input the alternative character. For example, touch and press the "+" key for about 2 seconds can get the selection "±". message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The Calling, Talking, Conferencing, Screensaver on when the Missed call (s), New voicemail (s), New SIP Message (s) , Network
 Page| 45  ITX-3370 User Guide Version 1.0.1.12  MAKE PHONE CALLS Register SIP Accounts The ITX-3370 supports up to 16 independent SIP accounts. Each account can have separate SIP servers, usernames and NAT configurations. Account Status On the idle screen, the account widget shows the account name, and registration status. · The following figure shows the account is successfully registered (account icon is green). · If the account icon is grey, it's still trying to register or unable to register.   Figure 35: ITX-3370 Account Widget
  Configure SIP Account To register a SIP account, users can accessSettings  Or users could log in the ITX-3370 web GUIi.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password, etc. Once the correct information is entered and saved, the account registration status will shomain screen.  Note: For web GUI login and configuration information, please refer to   If the account is successfully registered, users could use one of the following ways to bring up dial screen to start making calls.  · Take the handset off hook. · Select an account from the account widget in the idle screen.· On the shortcuts menu of the idle screen, tap on  If Disable Video Call Feature option is enabled, the available  ITX-3370 User Guide Version 1.0.1.12 users can access phone's LCD menuàSettingsàAdvanced web GUIàAccount page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password, etc. Once the correct information is entered and saved, the account registration status will shoFor web GUI login and configuration information, please refer to ITX-3370 Administration Guide.If the account is successfully registered, users could use one of the following ways to bring up dial screen Select an account from the account widget in the idle screen. of the idle screen, tap on  icon to open dial screen. Figure 36: ITX-3370 Dial Screen option is enabled, the Video Call option on ITX-3370 dial screen  Page| 46 Advanced àAccount page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password, etc. Once the correct information is entered and saved, the account registration status will show on the Administration Guide. If the account is successfully registered, users could use one of the following ways to bring up dial screen  dial screen won’t be
 Page| 47  ITX-3370 User Guide Version 1.0.1.12   Figure 37: Disable Video Call Feature on Dial Screen Dial a Number Directly 1. Use the methods mentioned above to open dial screen [Figure 36: ITX-3370 Dial Screen]. 2. Select the account to dial out on the left panel of the dial screen. The selected account will be displayed in green 3. Enter the digits to be dialed out using the keypad. If the digit matches call history, a list of numbers will be displayed for users to select from. 4. Tap on   (audio call only) or   (video call) to send the number. If no key is pressed, by default the call will be automatically dialed out after 4 seconds timeout.  Note: · By default, the "No Key Entry Timeout" is 4 seconds, meaning if no key is pressed after entering a number, the call will be automatically sent out after the timeout. The timeout interval can be configured under web GUIàAccountàCall Settings. · ITX-3370 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUIàAccountàCall Settings. · When the user enters the digit on the dial screen, if there is digit matching call history, or contacts name/number, the drop-down list will show the numbers. For example, if "John" is saved in the contacts, entering 5 (JKL) 6 (MNO) 4 (GHI) 6 (MNO) will show call log with 5646 as the first four digits, as well as John's number. Users could then directly select one of them from the list, instead of entering all the digits.
  Redial Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the call last time. 1. Enter the dial screen. 2. A list of dialed calls will be displayed on the left side of the dial pad. Tap on the number you would like to call, the number will be added to the dialing field, press Audio call or Video call to redialDial a Number via Contact Follow the steps below to dial a number via Contact.1. Access Contacts by tapping on 2. Navigate in the contacts entries by sliding up/down on the screen.3. Tap on the dial icon for the contactFigure Dial a Number via Call History1. Access Call History by tapping on 2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen.4. Tap on the entry to show more details or tap onITX-3370 User Guide Version 1.0.1.12 Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the will be displayed on the left side of the dial pad. Tap on the number you would like , the number will be added to the dialing field, press Audio call or Video call to redialthe steps below to dial a number via Contact. icon on the left side of the idle screen. Navigate in the contacts entries by sliding up/down on the screen. . Figure 38: ITX-3370 View Contacts Call History Call History by tapping on icon on the bottom of the idle screen. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.history list by selecting the call history category and sliding up/down on the screen.to show more details or tap onto dial out.  Page| 48 Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the will be displayed on the left side of the dial pad. Tap on the number you would like , the number will be added to the dialing field, press Audio call or Video call to redial.  The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls. history list by selecting the call history category and sliding up/down on the screen.
 Page| 49  ITX-3370 User Guide Version 1.0.1.12   Figure 39: ITX-3370 Call History Answer a Call Single Incoming Call · When the phone is in idle and there is an incoming audio call, the phone will show the call screen as below. Tap on "Answer" softkey to answer the call via speaker or pick up the handset the answer the call.  Figure 40: Single Incoming Call – Audio  · When the phone is in idle and there is an incoming video call, the phone will show the call screen as below. To answer the call with audio only, tap on "Audio" to answer the call via speaker. To answer the call with both audio and video, tap on "Video". During video call or pick up the handset. the audio will switch to handset if picking up the handset. Note: Users could select the  Video Display Mode on phone’s Web UIàPhone SettingsàVideo Settings. Set the video display mode to "Original proportion", "Equal proportional cutting" or "Proportional add black edge".
 Page| 50  ITX-3370 User Guide Version 1.0.1.12  If set to "Original proportion", the phone displays video in its original proportion. If the video display proportion is different from the one of the phone, the phone will stretch or compress video to display it. If set to "Equal proportional cutting", the phone will cut video to meet its own display proportion. If set to "Proportional add black edge", the phone will display video in its original proportion, if still exists spare space, the phone will add black edge on it.  Figure 41: Single Incoming Call – Video  · If the phone set the “Preview” feature for the incoming call from Web UI, the phone will display one more key  “Preview” when there is an incoming video call. End users will preview the remote end without answering the video call. After previewing, end user can tap on Answer key to answer the video call, or  “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information.     Figure 42: Single Incoming Call – Preview-1
 Page| 51  ITX-3370 User Guide Version 1.0.1.12   Figure 43: Single Incoming Call – Preview-2 Multiple Calls/Call Waiting 1. When there is another incoming call during active call, users will hear a call waiting tone, with the LCD displaying the caller name and ID for the incoming call. In the prompt window, it shows new incoming call from "Jack" with the caller number; the account bar in purple is the current active call with "1004".   Figure 44: Call Waiting 2. Similar to single incoming call, if the incoming call is video call, users can choose to Audio Answer or to Video Answer 3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected by tapping on "Reject" softkey, the current active call will not be interrupted.
 Page| 52  ITX-3370 User Guide Version 1.0.1.12  Call Progress Status During an active call if Home Button is pressed, the phone will go back to the home screen and the call-in-progress status will be shown on the ITX-3370 status bar, once clicking the bar it will go back to call screen.   Figure 45: Touch to Return to Call Screen  Call Hold During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen.  Figure 46: Call on Hold
  Call Recording 1. During the call, users could record the conversation to Recording" on the call screen.  2. If need to stop the recording, tap on "More"3. The recording files can be retrieved from the Figure Mute During an active call, press the MUTE softkey will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom of the screen to unmute the call. ITX-3370 User Guide Version 1.0.1.12 During the call, users could record the conversation to the phone by tapping on "More"p the recording, tap on "More"à"Stop Recording" or hang up the call. d from the ITX-3370Web GUI à Applications à Recordings.Figure 47: ITX-3370 Call Recording During an active call, press the MUTE softkey on the bottom of the screen to mute the call. The mute icon will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom  Figure 48: ITX-3370 Call Mute  Page| 53 the phone by tapping on "More"à"Start Recordings.  on the bottom of the screen to mute the call. The mute icon will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom
 Page| 54  ITX-3370 User Guide Version 1.0.1.12  Turn on Video during Audio Call Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well. · Turn on video during audio call During an active audio call, on the call screen, tap on "More" and select "Video On", a video request will be sent to the other party.   Figure 49: Turn on Video DuringAudio Call  · Accept video request  Figure 50: Accept Video DuringAudio Call
  If the ITX-3370 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the enabled on ITX-3370, the “Video On” option on the ITX-3370 receives video request during the audio call, users could tap to accept the video request. Switch Audio Channel During Call· The ITX-3370 allows users to switch among handset, speaker or headset (RJ9 heearphone, Plantronics EHS headset and Bluetooth headset) when making calls.· During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon handset; tap the icon   to switch to RJ9 headset; tap on icon  to switch to 3.5mm earphone; tap on · If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once the call is established.  · The status bar on the top or the screen shows the current audio channel being used during the call. Figure      ITX-3370 User Guide Version 1.0.1.12 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature, the “Video On” option on ITX-3370 will be hidden during the audio call. However, if receives video request during the audio call, users could tap to accept the video request.Switch Audio Channel During Call allows users to switch among handset, speaker or headset (RJ9 heearphone, Plantronics EHS headset and Bluetooth headset) when making calls. During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon to switch to RJ9 headset; tap on icon  to switch to speaker; tap on to switch to 3.5mm earphone; tap on  to switch to Bluetooth headset. If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once he screen shows the current audio channel being used during the call. Figure 51: Switch Audio Channel during Call  Page| 55 receives video request during the audio call, a message "Do you want to accept video?" Disable Video Call Feature is idden during the audio call. However, if receives video request during the audio call, users could tap to accept the video request. allows users to switch among handset, speaker or headset (RJ9 headset, 3.5mm During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon  to use switch to speaker; tap on If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once he screen shows the current audio channel being used during the call.
  Call Transfer A call can be transferred to another party during the call. The attended transfer. Blind Transfer 1. During the active call, tap on "More" softkey.2. Select "Transfer" to bring up the transfer screen.3. Select transfer mode as "Blind" by tapping on the highlight area in default transfer mode is "Blind". 4. Enter the digits. 5. Tap on "Transfer" softkey. 6. The call will be transferred and ITX   Note: · If wrong digits are entered, tap on · If users would like to cancel the transfer, press screen.  ITX-3370 User Guide Version 1.0.1.12 A call can be transferred to another party during the call. The ITX-3370 supports blind transfer and During the active call, tap on "More" softkey. to bring up the transfer screen. Select transfer mode as "Blind" by tapping on the highlight area in [Figure 52: Blind TransferITX-3370 will hang up the call. Figure 52: Blind Transfer If wrong digits are entered, tap on  to delete the digit one by one; If users would like to cancel the transfer, press   button to go back to the previous talking Page| 56 supports blind transfer and ind Transfer]. The  button to go back to the previous talking
 Page| 57  ITX-3370 User Guide Version 1.0.1.12  Attended Transfer ITX-3370 supports attended transfer:  1. During the active call, tap on "More" softkey. Select "Transfer" to bring up transfer screen. 2. Select transfer mode as "Attended" by tapping on the mode selection area (see figure below).   Figure 53: Attended Transfer  3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, ITX-3370 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer.
 Page| 58  ITX-3370 User Guide Version 1.0.1.12   Figure 54: Attended Transfer - Transferring 5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up or taps on “End” soft key, the call wil be transferred, and ITX-3370 will hang up the call. If the user taps on "Split" soft key to separate the calls, the user will talk to the second established call while the first call is on hold.  Figure 55: Attended Transfer – Split  6. Besides attended transfers above, users could also consult the third party first before transferring the call.
 Page| 59  ITX-3370 User Guide Version 1.0.1.12  7. During the active call, tap More then New Call to make the second call. This will place the current call on hold. 8. The second call establishes after the call is answered. 9. During the active call, tap on "More" softkey. 10. Select "Transfer" to bring up transfer screen. The other call on hold will be displayed such as  . 11. Select transfer mode as  “Attended” in the transfer mode bar and tap on the call on hold such as  to transfer the call. 12. The call will be transferred, and ITX-3370 will hang up the call.   Figure 56: Attended Transfer  Note: · To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains; · If users would like to cancel the transfer, press   button to go back to the previous talking screen.
 Page| 60  ITX-3370 User Guide Version 1.0.1.12  7-Way Conference The ITX-3370 supports up to 7-way audio conferencing. Initiate Conference There are three ways to initiate a conference call. · Initiating conference from dial screen 1. Bring up the dial screen using one of the methods described previously[Figure 36: ITX-3370 Dial Screen]. 2. Enter the extension number then press on it on the left panel of the screen  Figure 57: Add Conference Members from Dial Screen  3. The extension number will be added to dialing field and users can dial another number
  Figure 58: Add Conference Members from Dial Screen  4. Using the same method add the other members then press “Video Call” for a video Conference · Initiating conference duringa1. When the phone is on call screen, tap on "Conference" softkey2. Enter the third-party number or choose an available number on the left menu from call history or contacts to form a conference of 3. After3. Tap on  to add another member to the · Initiating conference directly using conference soft key1. On idle screen, press conference soft key 2. Tap on   to add the members of the ITX-3370 User Guide Version 1.0.1.12 Add Conference Members from Dial Screen 2 Using the same method add the other members then press “Audio Call” for an Audio conference or o Conference Initiating conference duringa phone call When the phone is on call screen, tap on "Conference" softkey; or choose an available number on the left menu from call history or . After the call is established, the conference screen is brought up;member to the conference; Initiating conference directly using conference soft key On idle screen, press conference soft key . the members of the conference.  Page| 61  for an Audio conference or or choose an available number on the left menu from call history or the call is established, the conference screen is brought up;
 Page| 62  ITX-3370 User Guide Version 1.0.1.12   Figure 59: ITX-3370 Conference Screen If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly.  Figure 60: ITX-3370 Conference - Add Existing Call to Conference 3. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way conference established.
  Figure Remove Party from Conference To remove a party from the conference:1. Tap on the participant icon of the user you want to removepossibility to Mute enablevideo Enlarge or hang up.2. Tap on icon   to remove the a Figure 62: ITX-3370ITX-3370 User Guide Version 1.0.1.12 Figure 61: 3-Way Conference Call Established To remove a party from the conference: of the user you want to remove. The below window will show up giving the possibility to Mute enablevideo Enlarge or hang up.  party from the conference. 3370 Conference - Remove Party from Conference  Page| 63  The below window will show up giving the
  End Conference To end the conference, tap on   to disconnect all the parties from the conference. up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on ITX-3370 will stay in the existed conference.Hold and Resume Conference During the conference, users could tap on time. To resume the call tap on Unhold.Auto Conference Mode The ITX-3370 also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to web GUIàPhone SettingsàCall SettingsTo esablish call with auto conference when there are 1 or more calls on the "More" softkey and select "Conf". All the calls on  Note: · During the conference, if the initiator of the conference hangs up , the conference will end. If users wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference initiator should set "Transfer on 3-Settings. This would allow the remaining parties to stay in the conference after the initiator exists the conference.   Missed Call When there is a missed call, the LCD will show missed call dialog on the idle screen. ITX-3370 User Guide Version 1.0.1.12 to disconnect all the parties from the conference. ITXup the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other will stay in the existed conference.* During the conference, users could tap on More softkey then tap on Hold to hold the conference at any To resume the call tap on Unhold. also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to SettingsàCall Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the ITX-3370"More" softkey and select "Conf". All the calls on ITX-3370 will be brought into the conference.if the initiator of the conference hangs up , the conference will end. If users wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference -way Conference Hang up" to "Yes" in web GUIà. This would allow the remaining parties to stay in the conference after the initiator exists the When there is a missed call, the LCD will show missed call dialog on the idle screen.  Page| 64 ITX-3370 will hang up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other Hold to hold the conference at any also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to " to "Yes".  3370, simply tap on will be brought into the conference. if the initiator of the conference hangs up , the conference will end. If users wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference àAccountàCall . This would allow the remaining parties to stay in the conference after the initiator exists the
  Users can tap on the missed call entry to access the missed call log. To close the missed call screen and return to the idle screen, tap on   on the upper right of the dialog. DND (Do Not Disturb) When DND is on, the incoming calls to the reminder ring produced. To turn on/off DND: 1. Touch and drag the status bar down on the 2. Tap on the DND iconto turn it on. The status bar shows icon is on. 3. Tap on the DND icon  to turn if off.ITX-3370 User Guide Version 1.0.1.12 Figure 63: Missed Call Screen  Users can tap on the missed call entry to access the missed call log. To close the missed call screen and on the upper right of the dialog. When DND is on, the incoming calls to the ITX-3370 will be blocked for all registered accounts with a Touch and drag the status bar down on the ITX-3370 idle screen. to turn it on. The status bar shows icon to turn if off.  Page| 65  Users can tap on the missed call entry to access the missed call log. To close the missed call screen and will be blocked for all registered accounts with a indicating DND
   Note: · When the phone is in an active call, turning on/off DND won't affect the current active effect starting from the next incoming call.  Voicemail/Message Waiting IndicationWhen there is a new voicemail, the Message Waiting Indication (upper right corner of the ITX-3370 and  To retrieve the voicemail: 1. Tap on the Message icon fromregistered accounts and the number of voicemails are displayed there.2. Tap on the account to dial into the voicemail box. Then follow the message retrieval process.  ITX-3370 User Guide Version 1.0.1.12 Figure 64: Enable/Disable DND When the phone is in an active call, turning on/off DND won't affect the current active effect starting from the next incoming call. Voicemail/Message Waiting Indication When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the and  will show up in the status bar. from the applications section to bring up voicemail screen. All the registered accounts and the number of voicemails are displayed there. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for  Page| 66  When the phone is in an active call, turning on/off DND won't affect the current active call. It will take will blink in red on the to bring up voicemail screen. All the the Interactive Voice Response (IVR) for
 Page| 67  ITX-3370 User Guide Version 1.0.1.12   Figure 65: Retrieve Voicemail For each account, the Voicemail User ID can be set up under web GUIàAccount XàCall Settings: "Voice Mail Access Number". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. Call Forward Call forward feature can be set up from ITX-3370 LCD or web GUI.  · From LCD Go to onscreen MenuàSettingsàFeaturesàCall Forward. Select account name and tap on  Call Forwarding to activate the feature. Then the list of options will be available. Select the option Call Forward Mode to configure the call forward type (Unconditional, Time Based, Others) and then enter necessary number in the fields.   Figure 66: Unconditional Call Forward
 Page| 68  ITX-3370 User Guide Version 1.0.1.12  · From Web GUI Log in ITX-3370 web GUI and go to AccountpageàCall Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: Ø Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To" field.  Figure 67: Call Forward – Unconditional  Ø Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the time period. During the setup time, the call will be forwarded to the number in "In Time Forward To:" field. Other period the call will be forwarded to the number in "Out Time Forward To:" field.   Figure 68: Call Forward - Time Based  Ø Call Forward on Busy / Call Forward No Answer / Call Forward on DND: The incoming call will be forwarded when the ITX-3370 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)", or if the phone is on DND mode then the call will be forwarded to the configured destination number.
 Page| 69  ITX-3370 User Guide Version 1.0.1.12   Figure 69: Call Forward - Busy/No Answer/DND Call Features The ITX-3370 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward etc. Before using the following feature codes, please make sure "Enable Call Features" option is set to "Yes" under web GUIàAccount pageàCall Settings. Table 10: ITX-3370 Feature Code *01 Use Preferred Codec (per call) · Dial *01 followed by the preferred codec code and the phone number. · The phone will try to use this codec during the call. · Codec code: PCMU: 7110 PCMA: 7111 G726-32: 72632 G722: 722 iLBC: 7201 For example, if the user would like to use PCMA as the preferred codec to call phone number 334455, enter *017111334455.
 Page| 70  ITX-3370 User Guide Version 1.0.1.12  *02 Force Codec (per call) · Dial *02 followed by the preferred codec code and the phone number. · The phone will be forced to use this codec during the call. · Codec code: PCMU: 7110 PCMA: 7111 G726-32: 72632 G722: 722 iLBC: 7201 For example, if the user would like to use PCMA to call phone number 334455, enter *027111334455. *30  Block Caller ID(for all subsequent calls) · Dial *30. *31  Send Caller ID(for all subsequent calls) · Dial *31. *50  Disable Call Waiting · Dial *50. *51  Enable Call Waiting · Dial *51. *67  Block Caller ID(per call) · Dial *67 followed by the phone number. *82  Send Caller ID(per call) · Dial *82 followed by the phone number. *70  Disable Call Waiting(per Call) · Dial *70 followed by the phone number. *71  Enable Call Waiting(per Call) · Dial *71 followed by the phone number. *72  Unconditional Call Forward. To set up unconditional call forward: · Dial *72 followed by the phone number to forward the call. *73  Cancel Unconditional Call Forward. To cancel the unconditional call forward: · Dial *73. *74  Paging Call · Dial *74 followed by the phone number to send the paging call.
 Page| 71  ITX-3370 User Guide Version 1.0.1.12  *83  Force Audio Calling (per call) · Dial *83 followed by the phone number to send the audio call. *84  Force Video Calling (per call) · Dial *84 followed by the phone number to send the video call. *90  Busy Call Forward. To set up busy call forward: · Dial *90 followed by the phone number to forward the call. *91  Cancel Busy Call Forward. To cancel the busy call forward: · Dial *91. *92 Delayed Call Forward. To set up delayed call forward: · Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. *93  Cancel Delayed Call Forward. To cancel the delayed call forward: · Dial *93.
  CONTACT The ITX-3370 supports local, LDAP and BroadWorks Xsi Contacts. To access ITX-3370contacts, on the phonefigure shows Contacts on the ITX-3370  The BS Contacts is the BroadWorks Xsi Contacts. It needs to be configured with the remserver to enable this feature. Local Contacts The local contacts can save up to 1000 entries. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage and exporting contacts to external storage.Add Single Contacts 1. On the Local Contacts menu Tap on contact. See [Figure 71: ITX-3370 Contacts 2. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the contact. The account number field is located on the left of the "Phone" filed as highlighted below. ITX-3370 User Guide Version 1.0.1.12 supports local, LDAP and BroadWorks Xsi Contacts.  the phone’s idle screen, tap on icon   on the right panel3370. Figure 70: ITX-3370 Contacts The BS Contacts is the BroadWorks Xsi Contacts. It needs to be configured with the remThe local contacts can save up to 1000 entries. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage and exporting contacts to external storage. Tap on  to bring up "Create Contact" dialog to manually add a new Contacts - Add New Contact]. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the ITX-3370 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below. Page| 72 panel.The following  The BS Contacts is the BroadWorks Xsi Contacts. It needs to be configured with the remote BroadWorks The local contacts can save up to 1000 entries. Users can manage contacts by adding, deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from Contact" dialog to manually add a new Type First name, Last name, Phone number and other information for the new contacts. Please make account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.
 Page| 73  ITX-3370 User Guide Version 1.0.1.12  Figure 71: ITX-3370 Contacts - Add New Contact  Note: When typing a number using dial pad, “Add to contacts” button will appear as displayed on following picture, to add a new entry to your contacts list if the input number does not match any entry in your contacts.   Figure 72: Add to Contacts from Dial Pad Import/Export Contacts If the users have the ITX-3370 phonebook file saved in local storage or external storage device that has been plugged into the ITX-3370, the phonebook file can be directly imported to the Contacts. There are two different formats supported for the phonebook file:"vcard", and "xml". Users could manually create contacts first and export the phonebook file in vcard or xml format to take a look on the phonebook file. To Import Contacts:
  1. Open Contacts. 2. Tap on More on the upper right3. Select "Import contacts" to bring up 4. Fill in the import options and scroll down to the bottom of the screen.5. Tap on "Select file" to import phonebook file from the directory in internal or  Figure   To Export Contacts: 1. Open Contacts. 2. Tap on Moreon the upper right3. Select "ExportContacts " to bring up dialog4. Select the file encoding and file type for the exported phonebook file. By default, the "UTF-8" as the encoding method. 5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to. ITX-3370 User Guide Version 1.0.1.12 the upper right corner of the Contacts screen. " to bring up the dialog below. Fill in the import options and scroll down to the bottom of the screen. Tap on "Select file" to import phonebook file from the directory in internal or external storage device.Figure 73: ITX-3370 Contacts - Import Contacts on the upper right corner of the Contacts screen. " to bring up dialog below. Select the file encoding and file type for the exported phonebook file. By default, the ITX Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.  Page| 74 external storage device.  ITX-3370 is using Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.
  Figure Download Contacts The ITX-3370 supports downloading XML phonebook from a remote HTTP/TFTPContacts. When downloading the phonebook, the server looking for file phonebook.xml.  To download phonebook: 1. Make sure the ITX-3370 can connect to the HTTP/TFTPcorrect format is downloadable from the HTTP/TFTP2. Open Contacts. 3. Tap on More on the upper right 4. Select "Download Contacts" to bring up the dialog5. Fill in the necessary options and then tap on ITX-3370 will send out request to the configured HTTP/TFTP/HTTPS server. ITX-3370 User Guide Version 1.0.1.12 Figure 74: ITX-3370 Contacts - Export Contacts supports downloading XML phonebook from a remote HTTP/TFTP/HTTPSContacts. When downloading the phonebook, the ITX-3370 sends request to the HTT.  can connect to the HTTP/TFTP/HTTPS server and the phonebook.xml file in correct format is downloadable from the HTTP/TFTP/HTTPS server. the upper right corner of the Contacts screen. " to bring up the dialog below. Fill in the necessary options and then tap on  on the upper right corner of the screen. The will send out request to the configured HTTP/TFTP/HTTPS server.  Page| 75  /HTTPS server to local sends request to the HTTP/TFTP/HTTPS server and the phonebook.xml file in on the upper right corner of the screen. The
  Figure 75Search Contacts 1. Open Contacts. 2. Tap on the search field  . 3. Enter a contact's name or a number to search. The searchdisplayed when entering the key words. Figure 76  ITX-3370 User Guide Version 1.0.1.12 75: ITX-3370 Contacts - Download Contacts number to search. The search result will be automatically updated and displayed when entering the key words. 76: ITX-3370 Contacts - Search Contacts  Page| 76  result will be automatically updated and
  Use Contacts Once the contacts are added, users could navigate in the contacts list the contacts furthermore. Make a Call to Contacts Scroll up/down to find the contact in the list and tap on Select Contacts 1. Scroll up/down to find the contact in the list. 2. Touch and press on the contact for about 2 seconds to blacklist etc. 3. To select a batch of contacts at the same time, press Morecontacts screen and select  Batch operation,  indicates the contact is selected.Figure Add Contacts to Favorites 1. Select the contact/contacts to be added as described in [2. Then tap on  to add the contacts selected to FavoritesITX-3370 User Guide Version 1.0.1.12 Once the contacts are added, users could navigate in the contacts list  to make a callScroll up/down to find the contact in the list and tap on  to call this contact. Scroll up/down to find the contact in the list.  or about 2 seconds to show more options such as Delete To select a batch of contacts at the same time, press More on the upper right corner ocontacts screen and select  Batch operation, Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Figure 77: ITX-3370 Contacts - Select Contacts to be added as described in [Select Contacts]. to add the contacts selected to Favorites  Page| 77 to make a call and manage more options such as Delete contact, add on the upper right corner of the Tap on the checkbox for the contacts to be selected.
  There are two other methods to add contacts to favorites.· Directly pressing on the contactand· Tapping on “Favorites”on the Contacts screen select the contacts to be added to favorites Figure   Edit Contacts 1. Tap on a contact from the contacts list2. Tap on   to edit the contact.  Send Contacts to Desktop Shortcut 1. Long press on the contact 2. Tap on Send to Desktop from the menu   ITX-3370 User Guide Version 1.0.1.12 to add contacts to favorites. contactand tap on   to add the contact to favorite. “Favorites”on the Contacts screen to navigate to favorites category and tap on select the contacts to be added to favorites then tap on  . Figure 78: Add Contacts to Favorites from the contacts list from the menu.  Page| 78 tap on  to
   Share Contacts Via Bluetooth Users can share a single contact or a batch of contacts. Refer to the following steps to do so:· Sharing a single contact: 1. Long press on the contact 2. Select “Send” from the menu then choose the Bluetooth device that you want to share the contact with. · Sharing a batch of contacts: 1. Select the contacts as described in [2. Press on   to share the selected contacts via Bluetooth  Add Contacts to Blacklist Users can add a single contact or a batch of contacts to the black list. Refer to the following steps to do so:· Add a single contact to black list1. Long press on the contact 2. Select "Add to Blacklist" from the menu · Add a batch of contacts to black list1. Select contacts as described in [Select Contacts2.Press on   to add the selected contacts to the blacklist  Add Group Open Contacts and tap on   to access new group. ITX-3370 User Guide Version 1.0.1.12 share a single contact or a batch of contacts. Refer to the following steps to do so:Select “Send” from the menu then choose the Bluetooth device that you want to share the contact with. Select the contacts as described in [Select Contacts]. to share the selected contacts via Bluetooth add a single contact or a batch of contacts to the black list. Refer to the following steps to do so:to black list: from the menu. to black list: Select Contacts]. to add the selected contacts to the blacklist to access “Group”. To add a new group, tap on   and  Page| 79 share a single contact or a batch of contacts. Refer to the following steps to do so: Select “Send” from the menu then choose the Bluetooth device that you want to share the contact with. add a single contact or a batch of contacts to the black list. Refer to the following steps to do so: and name the
  Figure Add contacts to Group To add contacts to a group, tap on the group then tap on group and press .  Note: · Users could also select a group for the contact when adding or editing the contact.· Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom Ringtone", this ring tone has the highest priority when there is an incoming call to the contact. Contacts Storage Status The ITX-3370 default maximum contacts storage is up to 1000. To check contact storage status, tap on More on the upper right corner of the contacts screenselect "Storage Status". ITX-3370 User Guide Version 1.0.1.12 Figure 79: ITX-3370 Contacts - Add New Group To add contacts to a group, tap on the group then tap on  , check the contacts to be added to the group for the contact when adding or editing the contact. Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom ingtone", this ring tone has the highest priority when there is an incoming call to the contact.default maximum contacts storage is up to 1000. To check contact storage status, tap on the contacts screen to bring up contacts options, scroll down Page| 80  , check the contacts to be added to the Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom ingtone", this ring tone has the highest priority when there is an incoming call to the contact. default maximum contacts storage is up to 1000. To check contact storage status, tap on , scroll down and
 Page| 81  ITX-3370 User Guide Version 1.0.1.12   Figure 80: ITX-3370 Contacts - Storage Status  Note: Users could increase the number of maximum contacts storage to more than 1000 contacts on ITX-3370. Users may access the phone through SSH and change the P value P1688 to another number (<=10000) to increase the default contacts storage. In this case, if users increase this default P value, the phone resource will be cost, and the phone performance will be slower.
 Page| 82  ITX-3370 User Guide Version 1.0.1.12  HARASSMENT INTERCEPTION The ITX-3370 has blacklist support for users to manage incoming calls. To access blacklist, tap on “Settings” icon then under “Features”, access “Harassment Interception”.  Blocked Contacts The blocked Contacts are the contacts that were added to the blacklist, the ITX-3370 will block any calls coming from these contacts.To show the blocked contacts tap on Blacklist from the Harassment Interception page.   Figure 81: List of blocked contacts   Block History To show the history of blocked contacts/numbers, tap on the call history icon from home screen and press  “Blocked”.
  Delete Block History 1. In the block history, tap on the recycle bin icon 2. Confirm the deletion of the complete blockingEdit Blacklist Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contacts · Add number to blacklist 1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, from contacts, or from call history.  ITX-3370 User Guide Version 1.0.1.12 Figure 82: Block History , tap on the recycle bin icon  Confirm the deletion of the complete blocking record by pressing “OK” Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contactsto start adding new entry to the blacklist. The blacklist can be added manually, from  Page| 83  Tap on Blacklist under the Harassment Interception Menu to show the blacklisted contacts to start adding new entry to the blacklist. The blacklist can be added manually, from
 Page| 84  ITX-3370 User Guide Version 1.0.1.12   Figure 83: ITX-3370 Blacklist - Add Number to Blacklist  2. The following figure shows manually addingnumber to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/note in the second field (optional). Tap on OK to finish the adding operation.   Figure 84: Manually Add Number to Blacklist
 Page| 85  ITX-3370 User Guide Version 1.0.1.12  · Edit Blacklist  1. In the blacklist, touch and press the entry for about 2 seconds a prompt allowing changing the name/note is displayed 2. Change the name/note. 3. Tap on OK once done.  · Delete Blacklist  Users can Delete/unblock contacts from the black list using two methods: 1. From the black list menu press on “Unblocked”to no longer block the calls from coming from this contact. 2. From the contacts menu, long press on the contact and press“Remove from Blacklist”.  Intercept Anonymous calls The ITX-3370 gives the possibility to intercept anonymous calls for each account registered: 1. Enter the harassment Interception Menu. 2. Check Intercept Anonymous Calls as shown on the figure below. 3. Check the account to apply the interception.  Figure 85: Intercept Anonymous Calls
  CALL HISTORY The ITX-3370 supports local and BroadWorks Xsi Call history. history. The following figure shows the call history on the  Local Call History There are four different categories in the local call history. Users could tap on the icon on the top menu to access the corresponding call logs:  ·  All  · Missed · Outgoing ·  Incoming ·  Conf History ·  Block (if any) ITX-3370 User Guide Version 1.0.1.12 supports local and BroadWorks Xsi Call history. Tap   on idle screen The following figure shows the call history on the ITX-3370. Figure 86: ITX-3370 Call History There are four different categories in the local call history. Users could tap on the icon on the top menu to  Page| 86 on idle screen to access Call There are four different categories in the local call history. Users could tap on the icon on the top menu to
  Dial Out from Call History Tap on one of the call history entry to call this number directly. The phone will use the same account as the call log when dialing out.  Call History Options · Touch and press the call history entry for about 2 seconds until · Users can edit this number before calling, add this number to contacts, add this number to balcklistetc…  Figure Delete Call History · Delete the entire call history Users can delete the complete call history by pressing the page. · Delete a single call history entryUsers can delete a single call history entry by pressing the entry for about 2 seconds to bring up the options then select Delete call history. · Delete multiple call history entrieso Press on   the top right corner of the screen and select the entries to be deletedo Tap on   to delete the entries.ITX-3370 User Guide Version 1.0.1.12 Tap on one of the call history entry to call this number directly. The phone will use the same account as the Touch and press the call history entry for about 2 seconds until more option window pops upUsers can edit this number before calling, add this number to contacts, add this number to balcklistFigure 87: ITX-3370 Call History – Options  Users can delete the complete call history by pressing the  directly afeter accessing the call history Delete a single call history entry Users can delete a single call history entry by pressing the entry for about 2 seconds to bring up the  Delete multiple call history entries the top right corner of the screen and select the entries to be deletedto delete the entries.  Page| 87 Tap on one of the call history entry to call this number directly. The phone will use the same account as the window pops up Users can edit this number before calling, add this number to contacts, add this number to balcklist  directly afeter accessing the call history Users can delete a single call history entry by pressing the entry for about 2 seconds to bring up the the top right corner of the screen and select the entries to be deleted
  Call History Details For each call history entry, users could tap onFigure  The following operations could be done:·  Dial out this number directly. ·   Bring up dial screen with the call history number. Users could edit the number dialing out. ·  Add to Blacklist ·  Delete the entry. · Options ,"Create a New Contacts", "Add to  ITX-3370 User Guide Version 1.0.1.12 For each call history entry, users could tap on the entry to access the details. Figure 88: ITX-3370 Call History - Details The following operations could be done:  Bring up dial screen with the call history number. Users could edit the number before Contacts", "Add to an Existing Contact”.  Page| 88 before
  FILE MANAGER File Manageris a tool that allows users to delete, move, copyaccess and manage files in local storage as well as external storage devices (e.g, SD card/USB flash drive). Tap   on the phone's menu or desktop to launch File Manager application.Files Operations Copy and Paste Files Follow the steps below to copy and paste1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the option s window pops up then press Copy.2. Select the location to which you want to past the file and press on  Figure Or 1- Press  on the top right corner of the screen and select the files to copy2-Tap on to copy the files selected3-Select the directory to which you want to past the files then press ITX-3370 User Guide Version 1.0.1.12 File Manageris a tool that allows users to delete, move, copy/past, send and rename files. It helps users to access and manage files in local storage as well as external storage devices (e.g, SD card/USB flash on the phone's menu or desktop to launch File Manager application. paste a file on the ITX-3370: Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for the option s window pops up then press Copy. the location to which you want to past the file and press on . Figure 89: ITX-3370 File Manager–Copy File the top right corner of the screen and select the files to copy to copy the files selected elect the directory to which you want to past the files then press .  Page| 89 /past, send and rename files. It helps users to access and manage files in local storage as well as external storage devices (e.g, SD card/USB flash Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for
  Move Files The steps to move a file are similar tomoved, the file will not be kept in the source folder. Follow the steps below to move a file on the  1. Open file manager and navigate to the directory of the file to be file for about 2 seconds until the options window pops up then press 2. Select the location to which you want to past the file and press on Figure  ITX-3370 User Guide Version 1.0.1.12 Figure 90: Paste File similar to the steps to copy/paste a file. The difference is once the file is the file will not be kept in the source folder. Follow the steps below to move a file on the Open file manager and navigate to the directory of the file to be moved. Touch and press on the file for about 2 seconds until the options window pops up then press Move. Select the location to which you want to past the file and press on  Figure 91: ITX-3370 File Manager - Move  Page| 90  copy/paste a file. The difference is once the file is the file will not be kept in the source folder. Follow the steps below to move a file on the ITX-3370. . Touch and press on the
  Or 1. Press on   the top right corner of the screen and select the files to move2. Tap on to move the files selected3. select the directory to which you want to past the files then press Send Files The users can send a file via Bluetooth. Please make sure Bluetooth is turned on Bluetooth devices. Otherwise, users will be directed to set it up before the file can be sent out. To send a file:  1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds and press send2. Select the Bluetooth device to which the file will be transferred Or 1. Open file manager and navigate to the directory of the file to be sent over then press on2.The check boxes will appear then check the files to be sent over3. Press on to send the selected files via Bluetooth then choose the Bluetooth devices to send the files to. Figure ITX-3370 User Guide Version 1.0.1.12 op right corner of the screen and select the files to move to move the files selected select the directory to which you want to past the files then press  The users can send a file via Bluetooth. Please make sure Bluetooth is turned on and connected to the Bluetooth devices. Otherwise, users will be directed to set it up before the file can be sent out.Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file and press send Select the Bluetooth device to which the file will be transferred 1. Open file manager and navigate to the directory of the file to be sent over then press oncheck the files to be sent over to send the selected files via Bluetooth then choose the Bluetooth devices to send the Figure 92: ITX-3370 File Manager - Options  Page| 91 and connected to the Bluetooth devices. Otherwise, users will be directed to set it up before the file can be sent out. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file 1. Open file manager and navigate to the directory of the file to be sent over then press on to send the selected files via Bluetooth then choose the Bluetooth devices to send the
  Delete Files 1. Open file manager and navigate to the directory of the file to babout 2 seconds until more options appear2. Scroll down and select “Delete” Or 1.  Open file manager and navigate to the directory of the file/files to be deleted2.  The check boxes will appear then check the files to delete3.  Press on  to delete the files selected4.  Tap on OK to confirm  Figure  Rename a File 1. Open file manager and navigate to the directory of the file to be for about 2 seconds until more options appear2. Tap on "Rename". A new dialog window will pop up for users to enter the new name.3. Tap on OK. ITX-3370 User Guide Version 1.0.1.12 Open file manager and navigate to the directory of the file to be deleted. Touch and press on the file for more options appear. 1.  Open file manager and navigate to the directory of the file/files to be deleted the click on check the files to delete to delete the files selected Figure 93: Delete File(s) via File Manager Open file manager and navigate to the directory of the file to be renamed. Touch and press on the file more options appear "Rename". A new dialog window will pop up for users to enter the new name.  Page| 92 . Touch and press on the file for the click on   . Touch and press on the file
 Page| 93  ITX-3370 User Guide Version 1.0.1.12   Figure 94: Rename File File Categories The file manager will categorize the files stored on local/external storage based on the type of files. The available categories are   · All: gives access to all internal storage files as well as external storage devices  · Pictures: contains all the pictures stored on the phone including screenshots, camera pictures and external pictures · Audio:contains all the Audio file on local and external storage · Video:contains all the videos stored on the phone including recorded videos from camera and videos stored on external devices · Downloads: in this category the phone will list all the downloaded files such as apps, document, music, videos …etc.
  GS MARKET The ITX-3370 supports extensive amount of 3applications from the built-in GS Market. If Google Play application is installed from GS Market, users could log in and download all kinds of applications there as well.Tap on   at the phone onscreen menu to launch the GS Market. Users could browse, search, download and install the apps from there for tools, games and other applications.Figure ITX-3370 User Guide Version 1.0.1.12 supports extensive amount of 3rd party Android applications. Users could install those in GS Market. If Google Play application is installed from GS Market, users could log in and download all kinds of applications there as well. at the phone onscreen menu to launch the GS Market. Users could browse, search, nd install the apps from there for tools, games and other applications. Figure 95: GS Market - Onscreen Menu  Page| 94 party Android applications. Users could install those in GS Market. If Google Play application is installed from GS Market, users at the phone onscreen menu to launch the GS Market. Users could browse, search,
  CAMERA The ITX-3370 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take pictures and videos, tap on Camera icon  Take Picture 1. Press  to take picture. 2. The captured picture can be accessed under 3. To view the last taken pictures, swipe from Record Video 1. Swipe from left to right on camera screen or press menu buttonselect the video mode. 2. Tap on   to start recording. 3. The recorded video can be accessed under Show gallery: Once pressed it will redirect you to the device pictures gallery.  Take Picture/Video: If camera mode is "Taking Picture",button to take a picture. If camera mode is "Taking Video", it will show Red button. Tap on it to start/stop taking video.Switch mode: This key allows user to choose which camera mode to use, “Taking Picture” or “Taking Video”.ITX-3370 User Guide Version 1.0.1.12 in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take pictures and videos, tap on Camera icon  on idle screen. Figure 96: ITX-3370 Camera The captured picture can be accessed under File ManageràInternal StorageàDCIMwipe from right to left on camera screen. Swipe from left to right on camera screen or press menu button, then tap on  thenhe recorded video can be accessed under File ManageràInternal StorageàDCIMOnce pressed it will redirect you to the device If camera mode is "Taking Picture", tap on the Blue mode is "Taking Video", it will show Red button. Tap on it to start/stop taking video. This key allows user to choose which camera mode to use, “Taking Picture” or “Taking Video”.  Page| 95 in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications. To access Camera to take  DCIMàCamera. then type on  to DCIMàCamera.
  4. To view the last recorded videos, sAngle Adjustment On the back of the ITX-3370 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the iconcamera is turned off. Gallery The ITX-3370 has built-in Gallery for users to view pictures and play videos from Users could also perform basic editing tasks on picturesTo access the recently taken pictures or recorded videosthe camera sceen. Figure On this page, users have the ability to perform operations· Tapping onbutton to share the file via Bluetooth or a 3rd party application.· Tapping on   button to edit and customize pictures. Users can add filterpictures… etc. ITX-3370 User Guide Version 1.0.1.12 To view the last recorded videos, swipe from right to left on camera screen. camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the iconshows up on the status bar of the screen, the in Gallery for users to view pictures and play videos from ITX-3370perform basic editing tasks on pictures under Gallery page. the recently taken pictures or recorded videos, click on the circular key on the right top corner of Figure 97: Recent pictures and videos page have the ability to perform operations, such as: button to share the file via Bluetooth or a 3rd party application. button to edit and customize pictures. Users can add filters, crop, rotat Page| 96 camera, users could scroll the wheel up/down to adjust the camera angle. If shows up on the status bar of the screen, the 3370 internal storage. right top corner of  , crop, rotate
 Page| 97  ITX-3370 User Guide Version 1.0.1.12   Figure 98:Edit picture  Note: Videos cannot be edited from the gallery  · Gallerypage To access the Gallery, open the camera click on the circular key on the right top corner of the camera sceen.  Figure 99: Access to the Gallery
 Page| 98  ITX-3370 User Guide Version 1.0.1.12   Figure 100:ITX-3370 Gallery On this page from the upper left corner, users can sort the pictures and videos by Album, Location or Time. · View pictures Access one group of pictures and videosand select "Grid View" or "Filmstrip View" from upper left corner of the screen to set view mode of the pictures. Tap on a specific picture to view the picture in full screen.  · Pictures Options When the picture is displayed in full screen, press the Menu button . A list of options will be available for users to select, including "Delete", “Slideshow”, "Edit", "Rotateleft”, “Rotate right", "Crop" or "Set Picture as”, etc.   Figure 101: ITX-3370 Gallery - Picture Options
  · Take picture/video Tap on   on the upper right of theITX-3370 built-in camera.   · Select multiple pictures Touch and press on one of the pictures for about 2 seconds until the picture is highlightedTap on other pictures to select multiple pictures. On the upper right of the Gallery tap on   to share the picturesapplication or tap on   to delete the selected picturesScreensaver User can set screensaver from the phoneUsers can set Screensaver to Clock or Screensaver. · Clock: When setting the screen saver to Clock the phone will show a clock on the screen when the phone goes to standby mode. Press Enable/Disable the Night mode.· Screensaver: Users can set Screensaver from the local images, the default directory (Screensaver), or from Internal storageimages contained on it as screensavITX-3370 User Guide Version 1.0.1.12 on the upper right of the Gallery pageto start taking pictures or videos using the press on one of the pictures for about 2 seconds until the picture is highlightedTap on other pictures to select multiple pictures. On the upper right of the Gallery screento share the pictures via Bluetooth,tap on  to share the pictures via a third party to delete the selected pictures. the phone’s idle screen under SettingsàBasicàDisplayàFigure 102: Screensaver settings Users can set Screensaver to Clock or Screensaver.  When setting the screen saver to Clock the phone will show a clock on the screen when the phone goes to standby mode. Press  to set the clock as Digital or AnalogEnable/Disable the Night mode. can set Screensaver from the local images, the default directory (Screensaver), or from Internal storage, or they can set a folder in a remote HTTP server to display as screensaver. Press   to show the screensaver settings Page| 99 to start taking pictures or videos using the press on one of the pictures for about 2 seconds until the picture is highlighted in blue.  screen, users can the pictures via a third party àScreensaver.  When setting the screen saver to Clock the phone will show a clock on the screen when to set the clock as Digital or Analog and can set Screensaver from the local images, the default directory folder in a remote HTTP server to display to show the screensaver settings
 Page| 100  ITX-3370 User Guide Version 1.0.1.12   Figure 103: Use Network Images Click on Use network images and set the path of the remote screensaver folder.  Figure 104: Network Image Path
  BROWSER ITX-3370 browser could be used in a similar way as a PCbookmarks, view history, search …etc. Tap Figure · Touch the screen and scroll up/down/left/right to view the web page.· Use two fingers on the screen to pinch in or spreading out the page.· Press the MENU button   to or press on page, etc. Figure  ITX-3370 User Guide Version 1.0.1.12 browser could be used in a similar way as a PC-based web browser. Users can open web pages, etc. Tap  on the idle screen to launch the Browser application.Figure 105: ITX-3370 Web Browser the screen and scroll up/down/left/right to view the web page. se two fingers on the screen to pinch in or spreading out the page. or press  to access more options including refresh New Tab, find Figure 106: ITX-3370 Browser Menu Options  Page| 101 open web pages, to launch the Browser application.  refresh New Tab, find
 Page| 102  ITX-3370 User Guide Version 1.0.1.12   · To open a new window, tap on   icon on the right side of the tab.   Figure 107: Open New Window in Browser · To open Bookmarks, History and Saved Pages, tap the icon   on the upper right of the Browser.  Figure 108: ITX-3370 Web Browser-Bookmarks
 Page| 103  ITX-3370 User Guide Version 1.0.1.12  ACTIONURL ITX-3370 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI. The dynamic variables of the supported event will be replaced by actual values of the phone, in order to notify the event to SIP server.
 Page| 104  ITX-3370 User Guide Version 1.0.1.12  CONNECTING ITX-3370 TO GDS3710 DOOR SYSTEM The ITX-3370 offers a powerful integration with GDS3710 Door System and allows users to open the door, initiates call to the GDS3710 and gets real time audio/video stream. The ITX-3370 can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.
  CONNECT TO NETWORK AND DEVICESThe ITX-3370 supports a variety of network connections (Ethernet, Wiincluding EHS headset (Plantronics), USB, SD card and Bluetooth device. Users can connect the ITX-3370and transfer files from/to the ITXEthernet Ethernet connection is turned on as DHCP by default. If you would like to use Ethernetwork access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the ITX-3370. To configure Ethernet settings on ITX-33701. Go to ITX-3370's Settingsà Network2. Touch IPv4 settings. 3. Tap on "IPV4 Address Type" to select DHCP, Static IP or PPPoE as the address type.Ø For DHCP, save the setting and the server in the network. Ø For static IP, enter IP Address, Subnet Mask, Default Gateway,server for the ITX-3370 to correctly connect to network.Ø For PPPoE, enter PPPoE account ID and password so the PPPoE server. WI-FI WI-FI is supported and built-in on the ITXwithin the area. Turn On/Off Wi-Fi 1. Go to ITX-3370's Settings. 2. Touch Network. 3. Check or uncheck the option for WiOr, users could open the top status bar and tap on WIConnect to Wi-Fi Networks 1. Once Wi-Fi is turned on, ITX-3370 2. Go to ITX-3370's Settings. ITX-3370 User Guide Version 1.0.1.12 CONNECT TO NETWORK AND DEVICES supports a variety of network connections (Ethernet, Wi-Fi) and device connections, lantronics), USB, SD card and Bluetooth device. Users can connect the ITX-3370 using a USB connection, SD card or Bluetooth.Ethernet connection is turned on as DHCP by default. If you would like to use Ethernet connection for network access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the 3370 LCD: NetworkàEthernet Settings. Address Type" to select DHCP, Static IP or PPPoE as the address type.For DHCP, save the setting and the ITX-3370 should be able to get IP address from the DHCP IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS to correctly connect to network. For PPPoE, enter PPPoE account ID and password so the ITX-3370 can get IP address from the ITX-3370. ITX-3370 can be connected to network if WiWi-Fi. Or, users could open the top status bar and tap on WI-FI icon   to turn it on/off.  will automatically start the scanning within the range. Page| 105 Fi) and device connections, lantronics), USB, SD card and Bluetooth device. Users can connect the using a USB connection, SD card or Bluetooth. net connection for network access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the Address Type" to select DHCP, Static IP or PPPoE as the address type. should be able to get IP address from the DHCP DNS Server and Alternative DNS can get IP address from the can be connected to network if Wi-Fi is available will automatically start the scanning within the range.
 Page| 106  ITX-3370 User Guide Version 1.0.1.12  3. Touch Network. 4. Touch Wi-Fi Settings. 5. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password information to connect to the selected Wi-Fi network. 6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the ITX-3370 will connect to it again when the SSID is within the range.  Figure 109: ITX-3370 Connect to Wi-Fi 8. The previous steps allow the ITX-3370 to connect the Wi-Fi network with DHCP setting by default. If it needs to be connected the Wi-Fi with static IP settings, please scroll down the setting window and tap to check the “Show advanced options”. Then the window will show up the IP settings at the bottom. If the Static is selected, the system will require end user to input IP address, Gateway, Network prefix length and DNS 1 and DNS 2 addresses.  Figure 110: ITX-3370 Connect to Wi-Fi-Show Advanced Options
 Page| 107  ITX-3370 User Guide Version 1.0.1.12  9. If there is a need to modify the saved Wi-Fi network setting, the end user should tap and long press the SSID bar in the Wi-Fi setting page. The system will pop up a prompt and then users need to tap on “Modify Network”. Then, the phone system will pop up a new window to allow user to check the Wi-Fi parameters and change the setting by checking the “Show advanced options” at the bottom. 10. User can also add Wi-Fi Networks manually if the network is hidden or not showing on the list of scanned SSIDs. User needs to roll down the Wi-Fi settings page and press on “Add network” and then enter the SSID name, Security type and Password.  Figure 111: Wi-Fi - Add network  Wi-Fi Settings Shortcut Users can enter the Wi-Fi settings by sliding the Status Bar, then long Press on the Wi-Fi icon.  Figure 112: Wi-Fi Settings Shortcut
   -Or- Press the letter under Wi-Fi icon this will show the list of the Wito access the Wi-Fi settings. Figure Bluetooth Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. The supports Bluetooth, version 4.0 + EDR. Users coinformation with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to the ITX-3370 from mobile devices using Bluetooth handsaudio output) from the ITX-3370. To connect to a Bluetooth device, turn on Bluetooth device with the ITX-3370, "pair" the device with connect securely to each other. After that, users could simply connect to a paired device. Turn off Bluetooth if it's not used. Bluetooth settings are under ITX-3370's Turn On/Off Bluetooth 1. Go to ITX-3370's SettingsàBasic2. Check or uncheck Bluetooth optionOr, users could open the top status barChange Bluetooth Device Name The ITX-3370 uses "ITX-3370XXXXXXITX-3370 User Guide Version 1.0.1.12 Fi icon this will show the list of the Wi-Fi networks detected.Press “More Settings”Figure 113: Wi-Fi Shortcut - Wi-Fi List Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. The supports Bluetooth, version 4.0 + EDR. Users could use Bluetooth to transfer files, share contact information with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to from mobile devices using Bluetooth hands-free profile, and listen to media (music orTo connect to a Bluetooth device, turn on ITX-3370’s Bluetooth radio first. The first time when using a new , "pair" the device with ITX-3370 so that both devices know how to securely to each other. After that, users could simply connect to a paired device. Turn off 's SettingsàBasicàBluetooth. BasicàBluetooth. Bluetooth option. Or, users could open the top status barà tap on Bluetooth icon   to turn it on/off. XXXXXX" as Bluetooth device name by default where “XXXXXX” are the last  Page| 108 .Press “More Settings”  Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. The ITX-3370 uld use Bluetooth to transfer files, share contact information with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to free profile, and listen to media (music or other ’s Bluetooth radio first. The first time when using a new so that both devices know how to securely to each other. After that, users could simply connect to a paired device. Turn off as Bluetooth device name by default where “XXXXXX” are the last
 Page| 109  ITX-3370 User Guide Version 1.0.1.12  6 digits of the phone’s Bluetooth MAC address. The device name will be visible to other devices when connecting them. Follow the steps below to change the name:  1. Go to ITX-3370's SettingsàBasicàBluetooth 2. Turn on Bluetooth. 3. Select Additional settings. 4. Press "Device name". 5. Enter a name and tap on "Rename". Pair ITX-3370 with a Bluetooth Device Before connecting ITX-3370 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are unpaired.  1. Go to ITX-3370's SettingsàBasicàBluetooth 2. Turn on Bluetooth. 3. Tap Additional settings and select “Visible to nearby Bluetooth devices” to make the ITX-3370 phone visible to all nearby Bluetooth devices. 4. The ITX-3370 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list (available devices), ensure that the other device is turned on and set to be discoverable. 5. If the ITX-3370 stops scanning before the other device is ready, press   buttonto scan again. 6. Once the Bluetooth device shows up in the result, tap on it to start pairing. Confirm the passkey in the prompted message (if any). Or if passcode is required, please refer to the device's documentation or other procedures to obtain the passcode.
 Page| 110  ITX-3370 User Guide Version 1.0.1.12   Figure 114: ITX-3370 Bluetooth - Paired Device  Unpair a Bluetooth Device 1. In the Bluetooth settings, tap on   button corresponding to the Bluetooth device. 2. SelectUnpair. Bluetooth Settings Shortcut User can enter the Bluetooth settings by sliding the Status Bar, then long Press on the Bluetooth icon.  Figure 115: Bluetooth Settings Shortcut
 Page| 111  ITX-3370 User Guide Version 1.0.1.12  -Or-  Press the letter under Bluetooth icon this will show the list of the paired devices. Press “More Settings” to access the Bluetooth settings. Figure 116: Bluetooth Setting shortcut 2 EHS Headset The ITX-3370 supports normal RJ9 headset and EHS headset. To use Plantronics EHS headset: 1. Go to the ITX-3370Home screen à SettingsàSystemàPeripherals: enable option “Plug RJ9/EHS headset” 2. Connect EHS Headset to the ITX-3370. Insert headset connector into the RJ9 headset port on the back of ITX-3370.  Figure 117: EHS headset
 Page| 112  ITX-3370 User Guide Version 1.0.1.12  USB Headset The ITX-3370supports USB Headset, once the headset plugged, it will be detected automatically, and the following icon will be shown on the top right of the status bar, this means a USB headset is connected.  Figure 118: USB Headset Connected  In the calling page, user can press on the USB headset button (shown in figure below) to enable USB headset. The status bar shows the icon modified indicating that the USB headset is being used for speaking.  Figure 119: USB Headset Used for Call During the call, users can tap on “More” then “Media Channel” to toggle between Handset Speaker and USB Headset.
  Figure 120USB The ITX-3370 supports USB connection with USB storage devices. To connect and access USB storage device: 1. Insert an USB storage device into USB port at the back of the 2. It will take a few seconds for the ITXwill show on the status bar. 3. To access USB storage, go to ITXmanage your data.  ITX-3370 User Guide Version 1.0.1.12 120: Switch Between Speaker and USB mode supports USB connection with USB storage devices. To connect and access USB storage USB storage device into USB port at the back of the ITX-3370. ITX-3370 to prepare the connection. Then the USB storage icon ITX-3370 MENUàFile Managerà USB. Tap on it to access and  Page| 113  supports USB connection with USB storage devices. To connect and access USB storage to prepare the connection. Then the USB storage icon on it to access and
  Figure 121: USB Storage Device Connected to SD Card 1. Insert your SD card into SD Card slot at the back of inserted with right direction on the ITX2. It will take a few seconds for the ITXshow on the status bar. 3. To access SD Card, go to ITX-3370               * Android is a trademark of Google LLC* Skype and Skype for Business are Registered Trademarks of Microsoft Corporation© 2002-2014 OpenVPN Technologies, Inc. OpenVPN is a registered trademark of OpenVPN Technologies, Inc.    HDMI, the HDMI Logo, and Highregistered trademarks of HDMI Licensing LLC in the United States and ITX-3370 User Guide Version 1.0.1.12 : USB Storage Device Connected to ITX-3370 Insert your SD card into SD Card slot at the back of ITX-3370. Please make sure the SD Card is ITX-3370 as indicated on the SD card slot. ITX-3370 to prepare the connection. Then the SD Card icon3370 MENUàFile ManageràSD card. Tap on it to manage your data.LLC. are Registered Trademarks of Microsoft Corporation2014 OpenVPN Technologies, Inc.  OpenVPN is a registered trademark of OpenVPN Technologies, Inc. HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and  Page| 114 . Please make sure the SD Card is to prepare the connection. Then the SD Card iconwill . Tap on it to manage your data. are Registered Trademarks of Microsoft Corporation. Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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