Multi Tech Systems 92U01E04510 Wireless Router User Manual Qckstart

Multi Tech Systems Inc Wireless Router Qckstart

Revised Users Manual

Model RF802EWWireless RouterUser Guide
User GuideWireless RouterP/N S0000178 Revision AThis publication may not be reproduced, in whole or in part, without prior expressed written permissionfrom Multi-Tech Systems, Inc. All rights reserved.Copyright © 2001 by Multi Tech Systems, Inc.Multi-Tech Systems, Inc. makes no representations or warranties with respect to the content hereof andspecifically disclaims any implied warranties of merchantability or fitness for any particular purpose.Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changesfrom time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any personor organization of such revisions or changes.Record of RevisionsRevision Description A(06/06/01) Manual released.PATENTSThis device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082;5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423;5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204;5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653;D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274. Other Patents PendingTRADEMARKSTrademark of Multi-Tech Systems, is the Multi-Tech logo. Windows, Windows 95, 98, NT and 2000 aretrademarks of Microsoft. All other trademarks are owned by their respective companies.Multi-Tech Systems, Inc.2205 Woodale Drive Mounds View, Minnesota 55112 U.S.A.(763) 785-3500 or (800) 328-9717U. S. FAX (763) 785-9874Technical Support (800) 972-2439Internet Address: http://www.multitech.com
iiiContentsChapter 1 - Introduction ................................................................................. 6Introduction ................................................................................................................................................ 7Front Panel................................................................................................................................................. 8Front Panel Description ....................................................................................................................... 8Back Panel ................................................................................................................................................. 8Back Panel Description........................................................................................................................ 8Typical Applications .................................................................................................................................... 9Connecting a Remote Site via Cable Modem ...................................................................................... 9Connecting a Local Site to the Internet ................................................................................................ 9Specifications ........................................................................................................................................... 10Chapter 2 - Hardware Installation................................................................ 11Hardware Installation................................................................................................................................ 12Safety................................................................................................................................................. 12Unpacking the RF802EW .................................................................................................................. 12Cabling............................................................................................................................................... 13Chapter 3 - Software Installation and Configuration ................................. 14Software Installation and Configuration .................................................................................................... 15Software Installation .......................................................................................................................... 15Using RouteFinder Setup Wizard ............................................................................................................. 16Testing your Connection .................................................................................................................... 24Chapter 4 - Telnet ..................................................................................................................................... 25Using Telnet to Configure your RouteFinder ............................................................................................ 26Chapter 5 - RouteFinder Manager ............................................................... 32RouteFinder Manager .............................................................................................................................. 33General Settings ...................................................................................................................................... 34WAN Ethernet Segment..................................................................................................................... 35Async Port ......................................................................................................................................... 35Remote Access-Remote Access Settings.......................................................................................... 40Enable IP Mapping - Virtual Server.................................................................................................... 41Port Settings............................................................................................................................................. 42Edit Login Script for Remote Access ................................................................................................. 43Writing a login script for IP Routing.................................................................................................... 43Modem String Settings ...................................................................................................................... 45LAN DHCP Server ................................................................................................................................... 46Routing Settings ....................................................................................................................................... 48Routing Table ..................................................................................................................................... 49Filter Settings ........................................................................................................................................... 50Wireless Settings ..................................................................................................................................... 53Refresh Device List .................................................................................................................................. 54Device Name and Password .................................................................................................................... 54Save Settings to File ................................................................................................................................ 55Load Settings ........................................................................................................................................... 55Upgrade Firmware ................................................................................................................................... 56General Diagnostic................................................................................................................................... 57Chapter 6 - RouteFinder Monitor................................................................. 58
RouteFinder Monitor................................................................................................................................. 59Running RouteFinder Monitor ............................................................................................................ 59Refresh Device List .................................................................................................................................. 59Test Connection ....................................................................................................................................... 59Terminate Connection .............................................................................................................................. 60Save to File .............................................................................................................................................. 60Save Now .......................................................................................................................................... 61Autosave ............................................................................................................................................ 61IP Address/Name ..................................................................................................................................... 61Event Messages....................................................................................................................................... 62TCP/IP Tab ............................................................................................................................................... 62Time Tab................................................................................................................................................... 63Status Tab ................................................................................................................................................ 64Statistics Tab ............................................................................................................................................ 65Chapter 7 - LAN Client Settings ............................................................................................................... 66LAN Client Settings .................................................................................................................................. 67Setting up Remote Access Clients ........................................................................................................... 67Accessing a Windows NT Server ...................................................................................................... 67Accessing a Novell Server ................................................................................................................. 74Accessing a Windows NT Server and a Novell NetWare Server ....................................................... 80Accessing a Unix Server.................................................................................................................... 88Make New Connection (Windows 2000 only) .................................................................................... 92Chapter 8 LAN-to-LAN Settings .................................................................. 93LAN-to-LAN Settings ................................................................................................................................ 94Setting up LAN-to-LAN Routing ......................................................................................................... 94Using the Find Computer command ......................................................................................................94Using LMHosts .................................................................................................................................. 95Chapter 9 - Troubleshooting ........................................................................ 96Troubleshooting........................................................................................................................................ 97Common Problems ............................................................................................................................ 97Chapter 10 - Service, Warranty and Technical Support .............................................................................. 100Introduction ............................................................................................................................................ 101Limited Warranty .............................................................................................................................. 101Addendum for North American Products ......................................................................................... 101Addendum for International Products .............................................................................................. 102Out of Warranty Repair Costs.......................................................................................................... 102Software User License Agreement ......................................................................................................... 103Technical Support................................................................................................................................... 105Contacting Technical Support .......................................................................................................... 105Recording RouteFinder Information ................................................................................................. 105Online Warranty Registration ........................................................................................................... 105About the Internet................................................................................................................................... 106Ordering Accessories ............................................................................................................................. 106Appendixes ................................................................................................. 107Appendix A - Regulatory Compliance Information .................................................................................. 108Class B StatementFCC Part 15 ..................................................................................................................................... 108
Appendix B - Tools for your RF802EW................................................................................................... 109RouteFinder Monitor ........................................................................................................................ 109PING ................................................................................................................................................ 109WINIPCFG and IPCONFIG ............................................................................................................. 109TRACERT .........................................................................................................................................110Appendix C - Cabling Diagrams .............................................................................................................. 111Glossary ..................................................................................................................................................112Index ............................................................................................................ 117
Chapter 1 - Introduction
7Chapter 1 - IntroductionIntroductionCongratulations on the purchase of the Multi-Tech System’s RouteFinder model RF802EW, oneof the finest broadband routers available today.The RouteFinder RF802EW provides wireless users with seamless access to their existing wiredLAN, enabling them to share broadband access to the Internet as well as other resources. Usingthe IEEE 802.11b wireless standard, the RouteFinder provides increased speed--up to 11 Mbps--and mobility between the desktop,conference room, or campus. It supports a DSL or cablemodem connection to the Internet to provide shared Internet access for up to 253 users. The RF802EW includes one asychronous port for backup Internet access or dial-in remote access.Wireless Networking. The RouteFinder’s integrated IEEE 802.11b-compliant access pointprovides mobility, enabling access to shared resources without requiring a physical connection.The RouteFinder also communicates with other access points on the network to provide roamingfrom one cell to another.Connects up to 253 internal IP addresses to the Internet with broadband speed. TheRouteFinder can be configured as a DHCP server to handle requests for Internet services androute to and from the ISP. Up to 253 internal IP addresses are connected to the Internet withonly one IP account. The WAN Ethernet port has a bandwidth of 10 Mbps which is 179 timesfaster than a 56k modem and can support DSL or cable speeds of up to 5 Mbps.Network Security. The RouteFinder uses 64-bit WEP encryption for wireless LAN security.WEP prevents intruder access to the network and prevents the capture of wireless LAN traffic byeavesdropping. The RouteFinder uses the NAT protocol to provide security from hackersattempting to access the office LAN without the extra cost of a firewall. It implements firewall andgateway security for LAN-based resources. Additionally, the RouteFinder supports Internetaccess restriction by IP address, client protocols or a list of forbidden sites.Dial Backup or Dial-in RAS Port. The RouteFinder also provides an additional asynchronousport that, when connected to a dial-up modem or ISDN terminal adapter, serves as a backupresource for Internet access if your cable or DSL service goes down. It can also serve as dial-inremote access for your telecommuters or mobile users.Virtual Server Support. In addition to providing shared Internet access, the RouteFinder cansupport Web, FTP or other Internet servers. Once configured, the RouteFinder accepts onlyunsolicited IP packets addressed to the Web or FTP server.LAN Segmentation. For added LAN security, the RouteFinder can be used to segment the LANby connecting the corporate servers to one RouteFinder Ethernet port and the Internet Servers tothe other Ethernet port. This configuration puts the corporate servers behind a firewall and theInternet servers outside the firewall. To continue to provide Internet access, connect a modem,or ISDN terminal adapter to the RouteFinder’s asynchronous port.
8Chapter 1 - IntroductionThe RouteFinder RF802EWFront PanelRF802EW Front PanelFront Panel DescriptionLink Lights when the LAN client is correctly connected to the 10/100 LAN.ACT Blinks when transmitting or receiving packets.LAN Lights when a successful connection to the 10/100 LAN is established.WLS Lights when a wireless connection is established.Serial Lights when the Serial async port is properly connected to a remote site.WAN Lights when a successful connection to the 10Base-T WAN is established.Status Blinks when updating flash ROM or rebooting.Power Lights when power is being supplied to the router.Back PanelRF802EW Back PanelBack Panel DescriptionPower 5VDC The 5V DC power socket is used to connect the device to the AC poweradapter.10 BT WAN The WAN port is used to connect the router to a DSL or Cable modem.SERIAL The Serial async port connects the router to a standard modem (optional).10/100M Connects the Router to a 10/100 Base-T Ethernet LAN.Reset Press and hold for three seconds to reset the router to factory defaults.Uplink/Normal Slide the switch to the Uplink position to use the LAN port to expand yournetwork by connecting a network cable to another router, switch, or hub. Toconnect the port to a LAN client workstation, slide the switch to the Normalposition.
9Chapter 1 - IntroductionTypical ApplicationsThe following examples provide information about typical applications using the RF802EW. Theydescribe using the RF802EW to connect a remote site via a cable modem, using the RF802EWto segment a local area network, and using the RF802EW to connect a LAN to the Internet usingone shared IP address.Connecting a Remote Site via Cable ModemIn the following example the RF802EW is used to connect a LAN to the Internet via DSL or acable modem.Kernal: NAT (outgoing TCP/IP connection sharing a single Internet IP address orusing multiple IP mapping)• Virtual Server (allowing incoming specific TCP/IP service request redirectto an internal server)• Static Routing (Routing table setting to Internal Local Gateways)• FirewallExternal: Fixed External Port IP or DHCP client (Dynamic IP assigned)Internal: Device Fixed IPDHCP ServerConnect Remote Site via Cable ModemConnecting a Local Site to the InternetIn this application, the RF802EW is used to connect up to 253 Internal IP addresses to theInternet using a single shared external IP address.Kernal: NAT (outgoing TCP/IP connection sharing single External Port IP or usingmultiple IP Mapping)• Virtual Server (allow incoming specific TCP/IP service request redirect to internalserver)• FirewallExternal: Fixed External Port IP and mask DNS IP, Gateway IP or DHCP client(Dynamic IP for the device, DNS and Gateway assigned.)Internal: Device Fixed IPDHCP ServerConnect Local Site (I External IP address = 253 Internal IP addresses)
10Chapter 1 - IntroductionSpecificationsHardware ARM RISC CPU32 bit, 40MHZ4MB DRAM and 512k Flash ROMUART Serial port controllerLAN Port Interface: 1 10Base-T/100BaseTX RJ-45 ConnectionStandard: 802.3WAN Ports 1 x 10Base-T1 x RS232 (V.24)DTE Speed: Up to 230K asynchronousWirelessAccess Point IEEE 802.11b for wireless LANDate Rates: 11, 5.5, 2, 1 Mbps data rate per channelRF Frequency: 2.4-.24835 GhzEmission Type: Direct Sequence Spread SpectrumOperating Range: Up to 100 meters indoors and 300 meters outdoorsAntenna: Dual Dipole with DiversityAntenna Gain: 2 dB MAXProtocols Security: PAP/CHAP, NAT Firewall, RADIUS, Callback, WEPNetwork: TCP/IP, IPX, DHCP, PPP, PPPoERouting: Static, RIP 1, VPN, IPSec & PPTP Pass-ThroughFiltering: Protocol, port number, and IP addressPower Output 5V DC, 2000mADimensions 7.1” x 4.9” h x 1.4” d(18.1 cm x 12.5 cm x 2.5 cm)Weight 380g13 oz.Memory RAM: 4MBFlash ROM: 512kOperatingEnvironment: Temperature Range: 32-120 degrees F (0-50 degrees C)Humidity: 25-85% non-condensingApprovals: FCC Part 15 Class B & ETS 300 328Warranty 2-year warranty
Chapter 2 - Hardware Installation
12Chapter 2 - Hardware InstallationHardware InstallationSafety1. Never install telephone wiring during a lightning storm.2. Never install telephone jacks in a wet location unless the jack is specifically designed for wetlocations.3. This product is to be used with UL and cUL listed computers.4. Never touch uninsulated telephone wires or terminals unless the telephone line has beendisconnected at the network interface.5. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be aremote risk of electrical shock from lightening.7. Do not use the telephone to report a gas leak in the vicinity of the leak.8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line Cord.Unpacking the RF802EWThe RF802EW shipping box contains the following items:• System CD• Tucows CD• Power Supply• The RouteFinder RF802EW• The RF802EW RouteFinder Quick Start GuideIf any of the items is missing or damaged, please contact Multi-Tech Systems.RF Safety WarningRF power energy is emitted by this product during operation. The antenna(s) must beinstalled to provide a separation distance of at least 20 cm from all persons and mustnot be co-located or operating in conjunction with any other antenna or transmitter.
13Chapter 2 - Hardware InstallationCablingCabling your RouteFinder requires making the appropriate connections to PCs, Cable, or DSLmodem, analog modem or ISDN TA (optional), AC power and the router. Because this devicealso acts as a DHCP server, after your device is properly cabled, you will need to follow theconfiguration instructions provided in the Software Installation and Configuration chapter.Uplink/NormalResetWAN5VDCOptionalUplinkSerial CableTo Cable Modemor DSL ModemPower ConnectionTo optionalModem orISDN TAHubLANCabling the RouteFinder RF802EW1. Before beginning, turn the power off on all network devices (PCs, Cable, DSL modems,analog modems, ISDN TAs and the router).2. Connect the Ethernet port of each PC or network device to the LAN port.3. If you are using an analog modem, connect it to the Serial Async port.4. If you are using the Uplink option to connect to another network segment, slide the Uplink/Normal switch into the Uplink position. Connect the LAN cable to LAN port #1. Plug theother end of the LAN cable into another hub, router, or switch.Note: If you are not using the Uplink feature, place the switch in the Normal position.5. Connect a network cable from the cable or DSL modem to the 10 BT WAN port.6. Connect the provided power supply cable to the 5V DC power port on the back of the router.Plug the power supply into an AC power outlet as shown above.7. Power on your DSL or Cable modem.8. If you are using an analog modem or ISDN TA, power on the device.9. You are ready to configure software for your RouteFinder and network PCs.
Chapter 3 - Software Installation and Configuration
15Chapter 3 - Software Installation and ConfigurationSoftware Installation and ConfigurationBefore beginning the installation process, ensure that your system meets all hardware andsoftware requirements:• Intel 486 or higher processor.• 10/100 Base-T cable to connect the RF802EW to the network.• One DSL or Cable Modem.• A networked computer with Windows 95/98/2000, Windows NT 3.5 or higher and TCP/IPprotocol installed (or, a non-Windows system with TCP/IP properly installed to enable Telnetconfiguration).• Any PPP supported communication application for Dial-In operation.• TCP/IP installed and configured on each workstation accessing the Internet.Software InstallationThe software installation process involves installing the RouteFinder Utilities, includingRouteFinder Setup Wizard, RouteFinder Manager and RouteFinder Monitor. A description ofeach component follows:RouteFinder Setup WizardThe RouteFinder Setup Wizard provides a step-by-step process to assist you in entering all thebasic settings needed to configure your RF802EW for general use. All settings that are enteredin the Setup Wizard can be found in their respective menus in the RouteFinder Manager.RouteFinder ManagerRouteFinder Manager is the main program used to configure all settings for your RF802EW.Complete information about options within the RouteFinder Manager can be found in theRouteFinder Manager chapter in this User Guide.RouteFinder MonitorRouteFinder Monitor is a multi-purpose utility designed to let you know the status of yourRF802EW connection. The monitor offers the ability to point and click on an event to accesstroubleshooting procedures. Refer to the RouteFinder Monitor chapter in this User Guide formore information.
16Chapter 3 - Software Installation and ConfigurationUsing RouteFinder Setup WizardNote: Before beginning this procedure, ensure that your RF802EW is properly connected to thenetwork and that the power is turned on.After installing the software, you may return to the RouteFinder Setup Wizard at any time, byclicking Start | Programs | RouteFinder Manager | RouteFinder Wizard.Before running the Setup Wizard, it is strongly recommended that you exit all Windowsprograms.1. Insert the RF802EW System CD into your computer’s CD-ROM drive. The RF802EWSystem CD window appears.Note: If Autorun is disabled on your computer, use Windows Explorer to view the contents ofthe CD. Double-click the CD icon to display the RF802EW System CD main window.2. Click Install Software.3. Follow the on-screen instructions to install the software.4. When the software installation completes, the Setup Wizard dialog box displays.Click OK.5. The Setup Wizard: Device List dialog box displays. The Setup Wizard automatically checksyour network for available network devices and displays them.Select the device you wish to configure from the Device Name list.
17Chapter 3 - Software Installation and ConfigurationRecord the values presented in the Device Information panel for later reference.Device IP Address ______________________Device MAC Address ____________________Device Firmware Version _________________Click Next.Note: If a message appears indicating the device is not found, or you do not see the deviceyou are attempting to configure listed, click Refresh Device List.6. The Setup Wizard: Device IP Address dialog box displays.•Enter your local internal network’s IP address for this device.The Setup Wizard will automatically detect the first three octets of your local IP address. Youmust enter the last octet only.• If you wish, you can change the network name of your RouteFinder. If your ISP requiresyour device to have a name, you may use the name entered here.• Click Next to continue. The device will search the network to ensure that the IP address isvalid. This may take several seconds.Note: If your ISP provided you with an IP address, do not enter that address. Enter the IPaddress for this device on your local network. Refer to the Glossary for additionalinformation on IP addressing.7. The Wireless Function dialog box displays.Select the function for the wireless port function by selecting Enable Wireless Access Pointfunction only, or Enable Wireless Access Point + Router function. If you are using NATEnabled, you may also select Enable PPPoE.
18Chapter 3 - Software Installation and Configuration• Select Enable Wireless Access Point function only to set AP’s IP manually or acquirean IP address from a DCHP server.• Select IP Routing (NAT Disabled) to allow the RF802EW to function as a routerbetween the IP segment of the server and another IP segment. This option is ideal fororganizations needing to segment workgroups.• Select Enable PPPoE to use the RF802EW with a time-base, rather than fixed-cost DSLmodem connection. Enter the User Name and Password provided by your ISP. Thisoption is most often used when connecting via DSL to the Internet.Note: Enable PPPoE is valid only when IP Routing (NAT Enabled) is selected.Click Next.accessing the Internet. This option is most often used when the RF802EW isconnected to a DSL or cable modem, or when the IP segment of the server needsfirewall protection.Select IP Routing (NAT Disabled) to allow the RF802EW to function as a router between IPsegments. This option is ideal for organizations needing to segment workgroups.Select Enable PPPoE to use the RF802EW with a time-base, rather than fixed-cost DSL modemconnection. Enter the User Name and Password provided by your ISP. This option is most oftenused when connecting via DSL to the Internet.Note: Enable PPPoE is valid only when IP Routing (NAT Enabled) is selected.Click Next.8. The External IP Assignment dialog box displays.Enter the WAN Ethernet IP address information provided by your ISP or other externalnetwork administrator.• In the External IP Address box, enter the WAN Ethernet IP Address.• In the External IP Netmask box, enter the Netmask of the WAN Ethernet IP Segment. ForClass C networks, the Netmask is generally set to 255.255.255.0).• In the External Gateway IP Address box, enter the IP address of the Gateway to thedestination network.Note: If your ISP uses dynamic IP addressing (DHCP), leave the External IP address andthe External Gateway IP address at the default values of 0.0.0.0. Set the External IPNetmask to the default value of 255.255.255.0.Click Next.
19Chapter 3 - Software Installation and Configuration9. The Asynchronous port function dialog box displays. Select 1) Remote Access, 2) IPRouting (NAT Enabled) or 3) IP Routing (NAT Disabled).• Select Remote Access to allow remote users to dial-in to the network to access resources as ifthe remote user is connected to the network locally. Remote Access instructions continue onpage 24.• Select IP Routing (NAT Enabled) to allow all users in the two IP segments (LAN and WANEthernet) to share one IP address to the Internet. You may also select this option to use theserial async port for dial backup in the event the DSL or cable modem becomes unavailable.• Select IP Routing (NAT Disabled) to connect other IP segments through the serial async port.See the IP Routing instructions continue on page 26.Note: The IP Routing (NAT Enabled) feature of the serial async port is valid only if the WAN portis configured as NAT Disabled.Click Next.Remote AccessYou must define the location of your remote user account database by selecting Use Local ClientList or Use RADIUS Server.Note: The Local Client List allows you to add a maximum of 64 users.
20Chapter 3 - Software Installation and ConfigurationUse Local Client ListUse Local Client List allows you to create an authentication database consisting of user names,passwords and dial-in options for each remote user. You must provide the following information foreach client:User NameEnter the User Name to authenticate the remote dial-in user.PasswordEnter the Password to authenticate the remote dial-in user. Passwords are limited to 16 characters.Password VerificationRe-enter the remote dial-in user’s password.Callback TypeSelect one of the following three callback options for each remote client:• No Callback: Select this option to allow the remote user to immediately connect to the network afterbeing authenticated. This is the default setting.• Fixed Callback: This option allows you to specify a fixed callback telephone number for the user.After the PPP negotiation, the device will disconnect, then callback the telephone number youentered. This option is best used for clients requiring callback security while dialing-in from the samelocation each time.• Variable Callback: Select Variable Callback for remote users that travel or dial-in from variouslocations and need callback security. This option allows clients to specify the callback telephonenumber each time they connect to the network.Click Add after entering information for each Local Client.Click Next and continue with Step 10 when all users have been added to the database.
21Chapter 3 - Software Installation and ConfigurationUse RADIUS ServerSelect this option if you would like your remote clients to be authenticated on a RADIUS server.You must enter the following RADIUS Server Settings:RADIUS Access Server IP AddressEnter the IP address of the RADIUS Access Server.RADIUS Accounting Server IP AddressEnter the IP address of the RADIUS Accounting Server.SecretEnter your Shared Secret.Secret VerificationTo confirm your Shared Secret, re-enter your Shared Secret.Note: In most cases, the RADIUS Access Server and the RADIUS Accounting Server are thesame server, so the IP addresses will also be the same.Click Next and continue with Step 10.IP Routing (NAT Enabled) and IP Routing (NAT Disabled)If you select IP Routing for the asynchronous port, the Setup Wizard: IP Routing dialog boxdisplays.Enter the information required to dial-up and login to your ISP’s remote server:Telephone NumberEnter the phone number used to dial your remote server (ISP).
22Chapter 3 - Software Installation and ConfigurationNote: If you must dial a number to get an outside line (for example, “9”, or “0”), enter the requirednumber plus a “w”(wait) or a comma in the Telephone box (for example, 9w555-2323 or9,,5552323). Each comma provides a 3-4 second delay.User NameEnter the User Name for your remote server or ISP account.PasswordEnter the Password for your remote server or ISP account.Password VerificationRe-enter the password for your remote account.Click Next.10. The Setup Wizard: DNS IP Address dialog box displays.Enter your ISP’s DNS Server IP address. If you are not sure of the IP address, contact your ISP.Refer to the Glossary in the User Guide for more information about the DNS Server.Click Next.11. The Setup Wizard: Modem Settings dialog box displays.The final step in configuring your RF802EW for basic operations is to define your modemManufacturer, Model and the DTE baudrate or speed of communication between the RF802EW’sserial async port and your modem or ISDN TA.Select your modem and baudrate as described on the following pages.Note: If you do not have a device attached to the serial async port, use the default modemvalues, and click Next.
23Chapter 3 - Software Installation and Configuration12. To select your modem, in the Asynchronous port settings box, click . The system loadsmodem information.13. The Modem Initial Command dialog box displays.Select your modem manufacturer, then select the model from the list provided. Click OK. If yourmodem is not listed and you have a driver disk, click Have Disk... to install your modem.Note: This setting configures the initial string of the asynchronous port on the RF802EW so that itwill know how to communicate with your modem. If you are using an analog modem and yourmodem is not included in the selection list, in most cases, Standard Modem will work. If you areusing an ISDN TA, refer to the ISDN TA’s User Guide for information on the initialization and hangup strings. Use RouteFinder Manager to enter modem strings.14. The Setup Wizard: Modem Setting dialog box re-displays.Use the Asynchronous port settings list to select the baudrate. Select the DTE speed (thespeed of communication between the asynchronous port of the RF802EW and the modem). ForDCE speed compression modems, this value can normally be set to about 4 times the speed ofyour modem. Keep in mind that if you set the baudrate too high, the dial-up connection may fail.Note: You may need to set a lower baudrate since the theoretical maximum connection speedmay not be attainable due to variations in quality of phone line and ISP connections.Click Next to complete the basic configuration.15. The Check List dialog box displays summarizing your configuration selections. Ensure that allvalues have been correctly entered. If you find an incorrect setting, click Back to return to thescreen containing the error and correct it. When complete, click Next to return to the Check Listdialog box.Click Finish to complete the configuration.
24Chapter 3 - Software Installation and Configuration16. The Note dialog box displays indicating that you have completed the Setup Wizard.Read the “IMPORTANT!” information contained in the dialog box. Choose Run Monitor(recommended), Run Manager or Exit.Testing your ConnectionWhen you select Run Monitor, the RouteFinder Monitor program loads.1. To test your current settings, select Test Connection. Select Connect Port 1 to test the WANport. Select Connect Port 2 to test the serial async port. The monitor activity will appear in thedisplay window. Refer to the RouteFinder Monitor chapter in this User Guide for additionalinformation about the monitoring capabilities of the RF802EW.2. After successfully using the Test Connection option in Run Monitor, refer to the LAN ClientSettings chapter of this User Guide to continue with your installation by configuring your LANworkstations.Note: If a problem occurs while testing your connection, or you need to configure more advancedoptions for your RouteFinder, use RouteFinder Manager by selecting Programs | RouteFinderManager | RouteFinder Manager.
Chapter 4 - Telnet
26Chapter 4 - TelnetUsing Telnet to Configure your RouteFinderTelnet is a telecommunications software utility which allows you to access a remote device. TheRouteFinder RF802EW has a built-in Telnet Server that enables a Telnet client to remotely configurethe device using a menu system.Important: Non-Windows operating system users must use the Telnet menu system to define thefunction of the WAN and async ports, to define how IP addresses are administered, to configure IPaddresses on your local and remote systems and to set up any necessary virtual server, routing tableand packet filtering options.Note: To successfully configure your router using Telnet, TCP/IP must be correctly configured onyour computer. The router and computer must also be located on the same subnet.1. Start your telnet session and connect to the RouteFinder RF802EW using the router’s default IPaddress of 192.168.2.1 and vt100 terminal emulation.If you are using a graphical interface such as the one shown above, click Connect.2. When prompted to input the Router Password, press Enter.3. The RF802EW Telnet Server Menu displays.To use the menu, type the letter corresponding to the parameter you’d like to change.Depending on the parameter you are changing, you are presented with an open field into whichyou may type new information, or you are presented with a list of options from which you mayselect a value. Each menu item is described in the following pages.Note: After entering parameters for all settings that you want to change, continue to type “q“ toreturn to the previous menu until you reach the main Telnet Server menu. Select Save andRestart Server to save your new configuration.
27Chapter 4 - TelnetRouter IP AddressEnter the IP address assigned to the RF802EW on your local network. The new address will takeeffect after you have selected Save and Restart Server.Router Subnet MaskEnter the subnet mask for your local network.Router NameEnter a network name for the RF802EW. If your ISP requires your device to have a name, you mayuse the value entered in this field.Router PasswordThe default is no password. If you choose to use a password, ensure that you write the passworddown and keep it in a safe place. If you forget the password, contact the Multi-Tech TechnicalSupport for assistance. Refer to Chapter 10 in this User Guide for contact information.WAN Ethernet MAC addr.Displays the current MAC address of your router. Edit this only if required by your remote system orISP.WAN Ethernet SettingsDefine the function of the WAN port by selecting Internet Access (IP Routing-NAT Enabled) or LAN-to-LAN access (IP Routing-NAT Disabled). Refer to the WAN Ethernet Segment section of theRouteFinder Manager chapter for more information.Internet AccessIf you use the WAN port for Internet Access, you must configure the following options:Enter the IP port information provided by your ISP or other external network administrator.Note: If your ISP uses dynamic IP addressing, leave the External Port IP address and ExternalGateway IP address at the default values of 0.0.0.0. Set the External IP Netmask to the defaultvalue of 255.255.255.0.LAN -to- LAN AccessTo use the WAN port to connect to another LAN, you must configure the following:Enter the IP and Netmask address of the network to which you are connecting.
28Chapter 4 - TelnetAsync Port SettingsThe async port may be used for IP Routing or Remote access. For more information, see the AsyncPort section of the RouteFinder Manager chapter.IP RoutingIf you will use the async port for IP Routing, enter the following information as described:Telephone numberEnter the phone number the async device must dial to connect to the remote system.User NameEnter the User Name that will be used for authentication on the remote system.PasswordEnter the Password associated with the User Name for the remote system.Idle TimeoutEnter the amount of idle time allowed to pass before the connection times out. The default value is 5minutes.Serial BaudrateUse the list to select the appropriate baudrate of the modem attached to your async port. You mayneed to select a lower speed to ensure a quality connection.Modem Pre-Initial stringConsult your modem or ISDN TA User Guide for this information. The default value will work for mostanalog modems.Modem Initial stringConsult your modem or ISDN TA User Guide for this information.Modem dialup stringConsult your modem or ISDN TA User Guide for this information.Modem hangup stringConsult your modem or ISDN TA User Guide for this information.Login scriptSelect Enable or Disable.Edit login scriptRefer to the RouteFinder Manager chapter of this User Guide for information on editing scripts.External IP addressEnter the IP addresss of the remote device to which you are connecting.NAT FunctionSelect Enable or Disable. Refer to the Glossary in this User Guide for additional information on NAT.
29Chapter 4 - TelnetAssign Remote IPSelect Enable or Disable. If you select Enable, you will be prompted to enter an address to beassigned to the remote system.Remote AccessTo configure the async port for Remote Access, enter values for each of the following:Remote Access Port SettingsIP Assigned MethodSelect the method the client will use to have their IP address assigned.ProtocolsDefault value is Both IP and IPX enabled. You may select to use only one protocol, however if youare connecting to a Netware server, you must have IPX enabled.IPX/SPX Frame TypeThe default value is Autodetect. If you have problems with your network connection, you may selectEthernet_II, Ethernet_802.3, Ethernet 802.2 or Ethernet_snap.Authentication MethodSelect either None, PAP or CHAP. Refer to the RouteFinder Manager chapter of this User Guide foradditional information.Edit User DatabaseTo add users to the database, select the next available letter. Enter the User Name, Password andCallback type for each user that you add to the database. You may enter up to 64 remote clients.Idle TimeoutThe default value is 5 minutes.Serial BaudrateSelect one of the available options. You may need to use a slower speed to ensure a qualityconnection.Modem Pre-initial stringRefer to your modem or ISDN TA User Guide for information. The default value will work for mostanalog modems.Modem Initial stringRefer to your modem or ISDN TA User Guide for information.Modem Dialup stringRefer to your modem or ISDN TA User Guide for information.Modem Hangup stringRefer to your modem or ISDN TA User Guide for information.Edit login scriptSelect this option to edit the login script executed when the client connects to the network. Refer tothe RouteFinder Manager chapter of this User Guide for additional information about creating andediting scripts.
30Chapter 4 - TelnetRADIUS ServerSelect Enable to configure remote users to authenticate on a RADIUS Server.RADIUS Access Server IPEnter the IP address of the RADIUS Access server.RADIUS Accounting Server IPEnter the IP address of the RADIUS Accounting server. In most configurations, the Access andAccounting server are located on the same machine, so the IP address is the same for both.RADIUS SecretEnter the secret code or password for the RADIUS Server.Router DNS IP AddressEnter the IP address of your Internet Service Provider’s DNS server.DHCP ServerYou may select Disable or Enable. If you would like the RF802EW DHCP server function to provideIP information to workstations as they connect to the network, select Enable. When you enableDHCP, you will be prompted to provide the beginning and ending IP addresses in the range ofaddresses administered by your RouteFinder. Refer to the LAN DHCP section of the RouteFinderManager chapter of this User Guide for additional information.Virtual ServerSelect Disable or Enable. If you select Enable, you may enter the external and internal IPAddresses necessary to allow remote clients to access specific devices on your network via theInternet. Refer to the General Settings section of the RouteManager chapter in this User Guide formore information about Enabling IP Mapping.Routing TableThe Routing Table option lets you create a routing table so your RouteFinder will route IP packets tothe proper network. For more information, refer to the Routing Table section of the RouteFinderManager chapter of this User Guide.Client Filter SettingsThe Filter Settings option allows you to define which packets are allowed to either pass through, orbe blocked from passing through the RF802EW ports. You may filter packets for network servicesincluding Mail, WWW, FTP, Telnet and News. See the Filter Settings section of the RouteFinderManager chapter for more information about filtering options.Load Default SettingsUse this option to return the router to the factory default settings.Save and Restart ServerThis option saves your RouteFinder configuration into Flash memory and restarts the device toenable the settings to take effect. The system will pause while settings are being saved.Note: After completing your configuration, you must select Save and Restart Server or your settingswill be lost when power is turned off for the device.
31Chapter 4 - TelnetDiagnosticThe Diagnostic option performs basic testing of the RouteFinder, displays information about yourfirmware and offers options for assigning the LAN and WAN MAC addresses as may be required byyour ISP.Type any key to return to the main menu.
Chapter 5 - RouteFinder Manager
33Chapter 5 - RouteFinder ManagerRouteFinder ManagerRouteFinder manager is the main program used to configure all the settings of your RF802EW.1. To run RouteFinder Manager, double-click the RouteFinder Manager icon on your desktop, orclick Start | Programs | RouteFinder Manager | RouteFinder Manager.2. The Manager dialog box displays.3. The RF802EW automatically searches your network for devices available for configuration anddisplays them in the Available Devices list box.Note: Before using any of the Manager options, you must select the device you are attempting toconfigure from the Available Devices list. If you need to update the list, click Refresh DeviceList. You must exit RouteFinder Manager before using the device.After you have selected a device from the Available Devices list, the Status box providesinformation about the name, IP address, MAC address and Firmware version of yourRouteFinder.The buttons in the left column offer the ability to change the device’s name and password, saveand load settings, upgrade the firmware or run general diagnostics on the device. The buttons inthe right column provide access to advanced configuration options for General Settings, PortSettings, LAN DHCP Server Options, Router Settings, and Filter Settings. Additional informationabout all of these options is included in this chapter.Note: If the IP address of the device you are attempting to configure is not within the samesubnet, the Please Set the Device IP dialog box displays, requesting you to input an IP addressin the same subnet.Should an error message appear, refer to the Troubleshooting chapter of this User Guide.
34Chapter 5 - RouteFinder ManagerGeneral SettingsAfter selecting your device from the Available Devices list, click General Settings to view or changeall of the major network settings for the RF802EW including LAN and WAN Ethernet segmentsettings, DNS information, IP Routing, and Remote Access settings. Most of the settings here wereentered in Setup Wizard. However, some important settings can be entered only in RouteFinderManager.If Enable Access Point function only is selected, the user can set the Access Point’s IP as manualsettings or acquire an IP address from a DHCP server. Enable Access Point + Rounter function isthe default option.Click Click here to Setup Router Settings to select Router settings for your RouteFinder.The General Settings dialog box contains settings for IP information for LAN Ethernet Segment andWAN Ethernet Segment, DNS number, IP Routing settings, and Remote Access settings.
35Chapter 5 - RouteFinder ManagerLAN Ethernet SegmentServer IP addressThis IP address is the internal LAN IP address of the RF802EW. The address entered into theSetup Wizard is displayed here (for example, 192.168.2.1).Server IP NetmaskThe RF802EW subnet mask generally can be left at the default value of 255.255.255.0.WAN Ethernet SegmentSelect NAT (Network Address Translation) to provide firewall protection and enable all localLAN users to share one IP address to access the Internet. If the NAT box is not selected, theWAN Ethernet is configured as a router to route network traffic between the LAN Ethernetsegment and the WAN Ethernet segment. The External Port IP Addresses are provided by yourISP or remote system administrator.PPPoEIf your ISP uses Point-to-Point Protocol over Ethernet for authentication purposes, select thePPPoE box and enter your ISP account User Name and Password.External Port IP AddressEnter the IP address provided by your ISP or remote system administrator.External Port IP NetmaskEnter the subnet mask of the port as provided by your ISP or remote system administrator.Gateway IP AddressEnter your ISP or remote network’s Gateway IP address.Note: If your ISP uses a DHCP server to automatically assign a login IP address, subnet mask,gateway IP address or DNS IP address, enter 0.0.0.0 as your External Port IP Address and theGateway IP Address.Async PortThe Async Port can be configured to provide either IP Routing or Remote Access. IP Routing isused to connect your network to another router through the Serial async port. Remote Access allowsremote users to dial-in to the device to access and share network resources as if they were loggedon to the network locally.1. To configure the RF802EW for IP Routing, select IP Routing in the Async Port section of theGeneral Settings dialog box.2. Click PPP Settings.
36Chapter 5 - RouteFinder Manager3. The IP Routing Settings dialog box displays.IP Routing (NAT Enabled)If NAT is enabled, all local users will be firewall protected and will share one IP address throughthe Async port. Enter values in the fields as described:Tel NumberEnter the phone number required to access your ISP.User NameEnter the account user name to be authenticated by your ISP.PasswordEnter the user account password to be authenticated by your ISP.Password VerificationRe-enter the user account password for verification.External (Port) IPEnter the fixed IP address provided by the remote site System Administrator. If this address isautomatically assigned by the remote site DHCP server, enter 0.0.0.0Assign Remote Site an IP AddressCheck the box if you will specify the IP Address of the remote site.Remote IP addressEnter the IP address the remote site will use.
37Chapter 5 - RouteFinder ManagerAllow Remote Dial-InThis option allows a remote site to dial-in to this network.1. From the IP Routing Settings dialog box, select Allow Remote Dial-In.2. Click Remote Authentication Settings.3. The Remote Connection Authentication dialog box displays.4. You must select one of three methods to define the authentication protocol to be used when aremote site is dialing in to your site. You may select:• None - No authentication needed.• PAP - User Name and unencrypted Password are transmitted over the network.• CHAP - DHCP sends a key which is used to encrypt the user name and password. Encryptionprovides added protection from potential interception of authentication information.Note: If you select PAP or CHAP, you must indicate where the authentication process shouldoccur, by selecting Use Local Settings, Use Local Client List, or Use RADIUSAuthentication. Refer to Remote Connection Authentication Settings following this section.5. Click OK when complete.Callback SettingsFrom a remote site, you can trigger your RF802EW to establish a connection with your ISP.1. Click Callback Settings and select one of three call back options:a. No Callbackb. Trigger (ISP) Server Connection - The RouteFinder will establish a connection with the ISPserver after a remote user dials into the asynchronous port. The device can be triggeredto automatically establish a connection with the ISP in one of two ways:•The ISP server is dialed after the RF802EW receives a PPP (modem) connection from aremote user.•The RF802EW makes the connection to the ISP server after receiving a regulartelephone call. The remote user calls the RF802EW async port to trigger the connectionto the ISP server.c. Remote Callback - After dialing, the RF802EW hangs up and waits for the remote site tocallback. You must enter the callback telephone number (the telephone number thedevice should call) in the Tel Number box.2. Click OK to complete.
38Chapter 5 - RouteFinder ManagerRemote Connection Authentication SettingsWhen you select Allow Remote Dial-in, you must determine the method that remote users must useto be authenticated on your system. If you choose the PAP or CHAP authentication protocol, youmust select Use Local Settings, Use Local Client List or Use RADIUS Server authentication.Use Local SettingYou may create a Remote User Name and Remote Password to log in to the system. All usersmust type the same user name and password that you specify.Use Local Client ListThe Local Client list is a list of all User Names and Passwords that can access your network froma remote site. When a remote user dials in to the RF802EW, the user’s access profileinformation (user name, password, callback status, etc.) is validated by checking the userinformation in this list. The RF802EW can include up to 64 users in the Local Client list. ClickLocal Client List to add your remote users.Important: The RF802EW is set up with a default user of guest which requires no password. Forsecurity reasons, either delete the user ID guest or provide it with a password.Client InformationFor each new remote user added to the system, enter the following information:User NameSpecify a user name with a maximum of 16 characters.PasswordSpecify the password corresponding to the user name. Passwords are limited to 16 characters.Password VerificationVerify the password by re-entering the user password in the box provided.Callback TypeThe callback feature provides an added level of security to your dial in system. A remote clientdials in to the network and then disconnects. The RF802EW then calls the client back. Thefeature can be implemented using no callback, fixed callback, or variable callback.No CallbackThe RouteFinder does not perform a callback function. This is the default setting.Fixed CallbackThe RouteFinder will connect to the client by dialing the number specified in the Your TelNumber box.Variable CallbackThis option allows the remote client to specify the phone number the RouteFinder should callbackeach time a dial up connection is established.
39Chapter 5 - RouteFinder ManagerAssign a specific IP address for this userSelect this option if you would like to have a specific IP address assigned to this user. Enter theIP address. This IP address will be used each time the client logs in and will override the AssignRemote Site an IP Address option as shown in the IP Router Setting dialog box. Click Add toadd this client to the Local Client List.Use Radius AuthenticationChoosing RADIUS Authentication allows you to use the user information (such as user name,password, IP address) stored on a separate RADIUS server on the network.Note: A RADIUS Server (Remote Authentication Dial-In Service) is an accounting andauthentication system used by many large companies and Internet Service Providers (ISPs).After a client dials in to the network and enters their username and password, the information ispassed to a RADIUS server. The RADIUS server checks that the information is correct, and thenallows access to the system.1. From the Remote Access Settings dialog box, click Use RADIUS Authentication, then clickRADIUS Setup.2. The RADIUS Configuration dialog box displays.3. Use the List box to select the Main or Backup RADIUS Server from which the device will beauthenticated.4. Enter the RADIUS Access Server IP Address and the RADIUS Accounting Server IP AddressNote: In most cases, the RADIUS Accounting Server and the Access server are the samedevice. If this is true for your configuration, enter the same IP address in both boxes.SecretEnter your Shared Secret.Secret ConfirmedRe-enter your Shared Secret.5. Click OK when complete.
40Chapter 5 - RouteFinder ManagerRemote Access-Remote Access Settings1. From the General Settings dialog box, select the Remote Access option and click RemoteAccess Settings.2. The Remote Access Settings dialog box displays.Enter the following:IP Assigned Method for Remote ClientsA remote client must have an IP address to connect to the network. IP addresses may beassigned automatically from a designated IP address pool using DHCP, or the IP address may bemanually assigned.Assign an IP Address AutomaticallyThe DHCP feature will issue the remote site user an IP address automatically if the DHCPfunction is enabled. If DHCP is disabled, the device will automatically search for a DHCP serverand request an IP address for the remote client.Assign an IP address manuallyEnter an IP address for the remote client.Network ProtocolsYou must select the network protocols you would like to enable for the dial-in service. Thedefault enables both TCP/IP and IPS/SPX. If you do not need both protocols, you may disableone of them. If you are connecting to a Netware Server, IPX/SPX must be enabled.IPX/SPX Frame TypeThe RF802EW can automatically detect what kind of IPX/SPX frame type you are using. Youmay manually select a frame type by using the list box.Remote Client AuthenticationRemote authentication settings allow you to specify how you would like to authenticate remoteusers. You may select Use Local Client List or Use RADIUS Authentication (refer to RemoteConnection Authentication Settings in this chapter for more information). Choosing RADIUSconfiguration allows you to use the user information (such as user name, password, and IPaddress) stored on a separate RADIUS server on the network.3. Click OK when complete.
41Chapter 5 - RouteFinder ManagerEnable IP Mapping - Virtual ServerIP Mapping is available only when NAT is enabled. If NAT is enabled for a particular port, that port isfirewall protected. The Enable IP Mapping function allows you to open a “hole” in your firewall toallow access to your LAN via the Internet. For example, you can use the IP mapping function toaccess an FTP server on your LAN via the Internet. IP Mapping is most suitable to fixed or static IPaddressing.1. To enable IP Mapping, from the General Settings dialog box, select Enable IP Mapping, thenclick IP Mapping (Virtual Server).2. The Virtual Server Mapping dialog box displays.For each service you want to set up:1. Select either the WAN or Async (Serial) port from the Port No list.2. Enter the External IP address supplied by your ISP. If your ISP uses dynamic IP addressing,enter 0.0.0.0. Your device will use the dynamically assigned address when connecting to yourISP.3. Enter the TCP/IP port number for the service that you will be using for IP mapping. CommonTCP/IP port numbers are listed below:WWW Port 80FTP Port 20 or 21SMTP Port 25POP3 Port 110If you would like to map all services for this external IP address to a computer on your LAN, youcan enter port number 0. This means that whenever anyone accesses your external IP address,they will automatically be “mapped” to the internal computer that you specify, regardless of whatport number they are using.4. Enter the Internal IP address of the server to which you want to map the External IP address.5. Enter the port number for the service that you will be using for this IP mapping.Click Insert to include the mapping.6. Click OK when you have completed mapping addresses.Note: IP Mapping function allows you to have only one port service on your LAN. For example, ifyou map an external IP (16.895.1.3) to an internal IP address (192.168.2.22 - a www server),only the internal IP address in your local network can serve as the www.server for the external IPaddress.
42Chapter 5 - RouteFinder ManagerPort SettingsThe Modem Settings options are used to configure the communication between your modem or ISDNTA and your RouteFinder serial port. You must specify the baudrate, modem and modem stringsettings for your device.1. To view or change the port settings, from the main Manager dialog box, click Port Settings. ThePort Settings dialog box displays.2. Complete the following:BaudrateUse the list to select the Remote Access DTE speed for your device.The absolute maximum setting for a given port on the network device is 4 x the speed of yourmodem. If the baudrate is set too high, your network device may fail to establish a dial-upconnection. For example, if you have a 14.4Kbps modem, the highest speed selected is57.6Kbs.If your modem does not appear in the list provided, the Standard Modem selection will work inmost cases.Important: If you are using an ISDN Terminal Adapter, refer to the Async to Sync PPP string inthe User Manual provided with the device to determine the correct initialization, dialup, and hangup strings.Note: Due to variations in ISP connections and phone line quality, this theoretical maximumspeed is not attainable. You may need to set the baudrate at a lower speed.
43Chapter 5 - RouteFinder ManagerEdit Login Script for Remote Access1. From the Port Settings, click Edit Login Script.2. The login Script dialog box displays.A sample remote access login script is shown below. If a remote access client is configured to“bring up a terminal window after dialing”, this remote access login script initiates.For Remote Access, the device will act as the server side...Send ‘Welcome’ displays “Welcome” to remote site.Send sends an Enter (Carriage return + line feed) to the remote site.“Send Username” prompts the remote site for a user name.“Retrieve 1” will wait for the remote site to enter the user name that will be used for PPPauthentication.“Send Password” prompts the user for a password.“Retrieve 2” will wait for the remote site to enter a password.“Verify 3” instructs the device move to login script line 3 if PPP authentication fails.“Go” means start PPP protocol.Writing a login script for IP RoutingTo write an effective login script, you must obtain the correct login script information from your ISPand become familiar with using the login script commands.Every ISP has a unique login interface screen. Check with your ISP to determine how your ISPrequests information from you when using a PPP connection.Note: You can create a simple dial-up connection to view your ISP interface log-in screen using Dial-Up Networking in Windows 95, 98, NT or 2000.Some common commands are:Send and SH FUNCTIONSend ‘ATZ’ Resets the ModemSend ‘ATDT 888-1234’ Dials the phone number “888-1234”Send ‘JaneDoe’ Types “JaneDoe” at the ISP interfaceSH ‘1234’ Types “1234” at the ISP interface but displays **** on the RouteFindermonitor to hide the password.Send ‘’ Sends Enter (carriage return plus line feed) to the ISPWait FUNCTIONWait 5 The Modem will wait for 5 seconds before moving to the next line in the
44Chapter 5 - RouteFinder Managerlogin script.Wait ‘CONNECT’ The Modem will wait for CONNECT to display before moving to the nextcommand.Wait ‘CONNECT 6’ Modem will wait for “CONNECT” to display before moving to the nextcommand. If CONNECT does not display, the modem will go to line 6 ofthe login script.Other FUNCTIONGo Begins PPPJump4 Goes back to line 4 of the login script.Hangup Hangs up the modem.Example 1: Script for Normal Reliable ISP# Login Script Meaning of Each Login Script Command1 Send‘ATZ‘ Rests Modem2 Send‘ATS0 =1‘ Sends initial string ‘ATS0 =1‘ to modem3 Send‘ATDT888-1234‘ Dial phone number 888-12344 Wait‘CONNECT‘ Waits for ISP to send reply ‘CONNECT‘5 Wait‘username:‘ Waits for ISP to send reply ‘username‘6 Send‘JaneDoe‘ Sends the user name ‘JaneDoe‘ to the ISP7 Wait‘password‘ Waits for ISP to send reply ‘password‘8 SH‘1234‘ Sends password ‘1234‘ to the ISP9 Wait‘===>‘ Waits for ISP to send reply ‘===>‘10 Send‘1‘ Selects option 1 (PPP) for this ISP11 Go Starts PPP modeExample 2 : Script for Unreliable ISP (Redial until connected)# Login Script Meaning of Each Login Script Command1 Send‘ATZ‘ Resets modem2 Send‘ATS0 =1‘ Sends initial string ‘ATS0 =1‘ to modem3 Send‘ATDT8881234 Dials phone number 888-12344 Wait‘CONNECT‘2 Wait for ISP to send reply ‘CONNECT‘. If no CONNECT, returnsto line 2 to re-dial.5 Wait‘username:‘12 Waits for ISP to send reply ‘username‘. If no response, goes toline 12.6 Send‘JaneDoe‘ Sends the username ‘JaneDoe‘ to the ISP7 Wait‘password‘ Waits for ISP to send reply‘ password‘8 SH‘1234‘ Sends password ‘1234‘ to ISP9 Wait‘====>‘ Waits for ISP to send reply ‘===>‘10 Send‘1‘ Selects option 1 (PPP) for this ISP11 Go Starts PPP mode12 Hangup Hangs up ModemExample 3 : Script for Unreliable ISP (2nd ISP backup)# Login Script Meaning of Each Login Script Command1 Send‘ATZ‘ Resets modem2 Send‘ATS0 =1‘ Sends initial string ‘ATS0 =1‘ to modem3 Send‘ATDT8881234 Dials phone number 888-12344 Wait‘CONNECT’ 12 Waits for ISP to send reply ‘CONNECT’. If no reply, goes to line12 for ISP #2.5 Wait ‘username:’ 12 Waits for ISP to send reply ‘username’. If no response, goes toline 12 for ISP #2.6 Send‘JaneDoe‘ Sends the username ‘JaneDoe‘ to ISP7 Wait‘password‘ Waits for ISP to send reply‘ password‘8 SH‘1234‘ Sends password ‘1234‘ to ISP9 Wait‘====>‘ Waits for ISP to send reply ‘===>‘10 Send‘1‘ Selects option 1 (PPP) for this ISP11 Go Starts PPP mode (Rest of script ignored)
45Chapter 5 - RouteFinder Manager12 Hangup Hangs up Modem13 Send ‘AT S0=1’ Sends initial string ‘AT SO=1’ to modem14 Send ‘ATDT 8885678’ Dials phone number 888-5678 (ISP #2)15 Wait ‘Connect’ 23 Waits for ISP to send reply ‘CONNECT’. If no CONNECT, goesto line 23.16 Wait ‘username:’ 23 Waits for ISP to send reply ‘username’. If no response, goes toline 23.17 Send ‘Stephen’ Sends the username ‘Stephen’ to ISP18 Wait ‘password:’ Waits for the ISP to send ‘password:’19 SH ‘5678’ Sends password ‘5678’ to ISP20 Wait‘====>‘ Waits for ISP to send reply ‘===>‘21 Send‘1‘ Selects option 1 (PPP) for this ISP22 Go Starts PPP mode23 Hangup Hangs up Modem24 Jump 2 Goes back to line 2 to re-dial ISP #1Modem String SettingsThe most important modem string is the initialization string because your network device uses it toestablish communications with your modem or ISDN TA. The modem initialization string displayed isthe modem or ISDN TA initialization string entered in the Setup Wizard. For most analog modems,the Standard Modem selection will work. For additional information, refer to the Modem Settingsinformation presented in the Software Installation and Configuration Chapter of this User Guide.Important: There is no standard ISDN TA initialization string. If your ISDN TA is not included in themodem list, check your ISDN TA User’s Guide for information for the initialization string for anAsynchronous to Synchronous PPP connection. If you are using only one channel of your ISDNconnection, you can enter the Async to Sync PPP initialization string. If you are bundling yourconnection channels, use a Multilink-PPP initialization string. You must also enter the two phonenumbers in the Telephone Number box of the General Settings dialog box. Also verify that yourISDN TA supports the dial-up string ATDT. Most ISDN TAs support ATDT, but some support ATD orATDI.Dial-up/Hang-up SettingsThe Dial-up/Hang-up settings allow you to specify your connection time (idle timeout or autoreconnect) and the number of times to attempt to connect if a connection cannot be established.1. From the main Manager dialog box, click Port Settings.2. Click Dial-up/Hang-up Settings. The Dial-up/Hang-up Settings dialog box displays.
46Chapter 5 - RouteFinder ManagerIndividual Port OptionsIndividual Port Options lets you set the idle-timeout function for each serial port of the RouteFinder.You can set the number of minutes you wish to allow a connection to stay idle before disconnection.Note: Default idle timeout for IP Routing is 5 minutes. Default idle timeout for Remote Access is 30minutes.If you un-check the idle-timeout, once a client establishes a connection, the connection will bemaintained until you turn off your modem, unplug your network device or use the TerminateConnection function in the RouteFinder monitor program.The Automatic Reconnect (Always connect) essentially maintains your connection (idle time out =infinite). If the connection is disconnected for any reason, it will automatically attempt to reconnect.Dial-up Retry OptionsThe Dial-Up Retry option allows you to specify the number of times the RouteFinder should attemptto establish a connection.If the retry count is 0, the device will not dial-out to connect to the remote site.Note: Automatic Reconnect will override the Retry count setting if retry count is set to 0.LAN DHCP ServerNote: Refer to the Glossary at the back of this User Guide for more information about the DHCPfunction.1. From the main Manager dialog box, click LAN DHCP Server.Note: The LAN DHCP Server option indicates if DHCP is Enabled or Disabled. By default theDHCP function is Enabled. To Disable the function, you must open the DHCP Configurationdialog box, select Disabled and click OK.2. The DHCP Configuration dialog box displays.3. Complete the following information:DNS IP AddressEnter the ISP’s DNS IP address. You may enter up to four ISP DNS IP addresses. Click Insert.
47Chapter 5 - RouteFinder ManagerIP Address PoolThe IP Address Pool contains the range of IP addresses that will be automatically assigned to theclients of your network as they connect to the network.Note: By default, the IP address pool range is from 100 to 200. Ranges are listed in the IPAddress Pool table.To change the range:1. Select the existing range of addresses.2. Enter a new range.3. Press Insert.To delete an IP Address range:1. Select the range of addresses.2. Press Delete.IP Address Mapping ReservationYou can use the IP Address Mapping Reservation option to give a static IP address to particularcomputers on your network. Each time a computer is powered on and connects to the network, itwill receive the same IP address. Static IP addresses are frequently assigned to networkresources such as printers, servers, hubs, and routers that are consistently shared by networkclients.To assign a static IP Address:Enter the MAC address manually or use the MAC address search tool.To use the MAC address search tool:1. Enter the IP address of the computer.2. Click Search to find the MAC address.3. Once the address has been located, click Add to reserve the address.To delete a static IP Address:1. Select the static address you would like to delete.2. Click Delete.Note: Refer to the User Guide Glossary for information about determining a computer’s netmaskaddress.
48Chapter 5 - RouteFinder ManagerRouting SettingsRouting is the process of moving a packet of data from source to destination. The RF802EW acts asa router to enable messages to pass from one computer to another and eventually reach the targetmachine. Part of this process involves analyzing a routing table to determine the best path. Use theinformation below to create a routing table to connect your network to another network, or to connectsubnets within your network.Note: A routing table is required to use the LAN-to-LAN routing function of the RF802EW.1. From the main Manager dialog box, select Routing Settings.2. The Routing Settings dialog box displays.Static RoutingFor each different subnet on your LAN, enter:IP: Enter the (network/subnet) IP address to which you want to route.Netmask: Enter the subnet mask of your Network IP address.Gateway: Enter the IP address of the gateway device linking your network to theother network/subnet. The IP address should be in the same subnet asyour RF802EW. If you are using this device with the LAN -to- LANfunction, the gateway IP should be set as the IP address of theRouteFinder.Interface: Select the port (LAN or WAN) that the routed packet should passthrough. Select Local Network if you are using a separate router. Ifyou are using the RF802EW with the LAN -to- LAN function, theInterface should be set as the WAN port that connects you to the othersubnet.Click Insert to save the information to the routing table.To delete this information, select it from the routing table and clickDelete.Default Gateway: Default gateway is an IP address that all packets are routed to, whenthe device is unable to find a route match (the destination IP address ofthe packet in the routing table).Click Add Default Gateway to save the IP address of the defaultgateway.Interface: Select the port (LAN or WAN) interface where the gateway islocated.
49Chapter 5 - RouteFinder ManagerRouting TableThe routing table stores the routing information so that the RF802EW knows how to route the IPpackets to the proper network.WAN Ethernet 192.168.3.1LAN Ethernet 192.168.5.1WAN Ethernet 192.168.5.254LAN Ethernet 172.168.2.254PC 2172.168.2.1PC 1192.168.3.9RF802EW-1RF802EW-2What is the purpose of the routing table?In the diagram above, the RF802EW-1 has the routing information to route between 192.168.3.xand 192.168.5.x. The device does not have the information about how to route to the 172.168.2.xnetwork. If you want the RF802EW-1 to route to 172.168.2.x, you must add the followinginformation to the routing table:IP: 172.168.2.0Network: 255.255.255.0Gateway IP: 192.168.5.254Interface: Ethernet (Local Network)If you would like the RF802EW-2. to route to 192.168.3.x, enter the following routing tableinformation into the RF802EW Routing settings:IP: 192.168.3.0Network: 255.255.255.0Gateway IP: 192.168.5.1Interface: WAN Ethernet
50Chapter 5 - RouteFinder ManagerFilter SettingsYou can use Filter Settings to choose which packets are allowed to enter the network and whichpackets will be blocked. Filter Settings can be used to filter network services such as Mail, WWW,FTP, Telnet and News.1. From the main Manager dialog box, select your RF802EW, then Filter Settings.2. The Filter Settings dialog box displays.3. Select the Block tab or the Pass tab to define your filtering.• The Block function filters by blocking packets from going out the WAN port and coming inthrough the LAN port. To enable the Block IP filter function, select Enable Block IP FilterFunction.• The Pass function filters by defining which packets can go into your WAN port and come on toyour LAN. To enable the Pass IP filter function, click the Pass tab and select Enable Pass IPFilter Function.4. To filter packets to be passed or blocked, use the Packets Defined by list to select TCP/IP orUser.Packets Defined by TCP/IPIf you choose to define by TCP/IP, you must enter the packet IP information.IP AddressEnter the IP address of the packet to be Blocked or allowed to Pass.NetmaskEnter the subnet mask for the packet.TCP/IP Service PortEnter the Socket Port you would like to block or allow to pass (for example, HTTP= 80)Privilege LevelUse the Privilege list box to select an appropriate level for this filter.It is common to set many filter rules for a particular client. At times, the rules you have set mayconflict with one another. When a conflict occurs, the filter with the higher privilege level willoverride the other filters.
51Chapter 5 - RouteFinder ManagerNote: Level one is the highest level, level sixteen is the lowest privilege level.Example:Let’s say you configure a filter rule for IP address 192.168.100.72 with a privilege level of 16 toPass using socket number 80. At the same time, you set the same filter rule to block IP Address192.168.100.72 with a privilege level of one. The RF802EW will implement the filter to block theIP address 192.168.100.72 because the privilege level is higher.Note: If conflicting rules have the same privilege level, then the RF802EW will block the packet.Click Insert to add each IP address to the list.To remove a defined packet, select the packet you’d like to delete from the table and click Delete.Packets defined by UserIf you choose to define by User, you must define the byte pattern of the packets. The RF802EWuses the defined byte patterns to block or pass packets from the WAN or from the LAN.1. In the Block dialog box, select Enable Block User Defined Pattern Function.2. In the Packets defined by User list, select From LAN or From WAN.Starting from which byte numberIndicate the first byte in the packet the RF802EW should read to determine if the byte pattern (inHex) is one that should be filtered. Exclude the PPP header. Start from byte 0 of the networkprotocol.Byte Pattern (in Hex)Enter the packet byte pattern that you would like the RF802EW to recognize as a packet to befiltered. (Block/Pass from the WAN to the LAN). The maximum pattern size is 12 bytes.Click Insert to add each byte pattern to the table.To delete a defined packet, select the packet in the table and click Delete.Enable Client Filter SettingsThe Client Filter allows you to decide which services are allowed into your network and which clientsare authorized to access them.1. From the Filter Settings dialog box, select Enable Client Filter Settings.2. Click Client Filter Settings.3. The Filter Settings dialog box displays.
52Chapter 5 - RouteFinder ManagerThe filter works by filtering TCP/IP port numbers. The 5 most commonly used port numbers arelisted for you. They include the port numbers for Mail, WWW, FTP, Telnet and News. If youwould like to filter other services, you must know the port number for the service.4. Click Edit to enter new service port numbers.5. Enter the TCP/UDP Port Number and click Add.Note: Refer to the Glossary of the User Guide for a definition of Port.6. Click Privileged Clients.7. The Privileged Client Table dialog box displays.LAN Local Client ListIn the Privileged Client Table, enter the clients you wish to have privileged access to the servicesthat you have selected in the Filter Settings dialog box. The filter uses MAC addresses toidentify the privileged clients. You can enter the MAC address directly or you can use the MACaddress search tool by entering the IP address of the computer, then click Search to find theMAC address.After completing the IP Address and MAC (Node) address, click Add to include the information inthe Node (MAC) address list.Remote Clients(Applies to Remote Access Port(s))Select Include WAN Async Clients as Privileged Clients or Include WAN Ethernet Clients asprivileged clients to filter Remote Clients by the port they are coming in through.8. Click OK when complete.
53Chapter 5 - RouteFinder ManagerWireless SettingsClick Wireless Settings in the RouteFinder Manager menu to open the Wireless Settings dialogbox. You can enter the ESSID and Channel number for your wireless router. All wirelessworkstations must use the same ESSID. You may need to try different channels to avoidinterference.Encryption (WEP)The WEP is a data security measure. The RC4 algorithm encrypts the wireless portion of datatransmissions. Select an encryption option from the list: Disabled (default), 40 bits (Must useshared with WEP), or 40 bits (WECA Compliant). When selecting either of the 40 bits options,you can select the Create with Passphrase option, enter the words in the Passphrase box, thenclick Generate Key. Select a key from the Default Tx Key list. You can also select the ManualEntry option to enter the encryption keys manually.
54Chapter 5 - RouteFinder ManagerRefresh Device List1. From the main Manager dialog box, click Refresh Device List to search the LAN for availablenetwork devices and display them in the Available Devices list.Note: If a device does not appear in the list, click Refresh Device List again to determine if thedevice will appear on the list. If the device still does not appear, ensure that all cables arecorrectly connected and that the power to the RF802EW is turned on. If the device still does notappear in the list, refer to the Troubleshooing chapter of this User Guide.Device Name and Password1. From the main Manager dialog box, click Device Name and Password. You may use thedefault device name or use this dialog box to change the name or add a password for yourdevice.Device NameDisplays the name of your network device. To change the name, simply enter a new name. Ifyou are connecting to an ISP via cable modem or DSL, and your ISP requires you to enter acomputer name, you may use the device name that you entered here.Domain NameEnter your local network domain name.Device PasswordThe RouteFinder manager does not come with a default password. If you enter a password, youwill be prompted to enter the password each time you want to configure your network device. Toenter a Password, type your password in the Device Password box, then re-enter yourpassword in the Password Verification box.
55Chapter 5 - RouteFinder ManagerNote: Entering a password is strongly recommended to protect your RouteFinder fromunauthorized reconfiguration. If you enter a password, ensure you have selected something thatwill be easy to remember or write it down and store it in a safe location. If you have completelyforgotten your password, contact Multi-Tech Technical Support for assistance. Refer to Chapter10 in this User Guide for more information about our Technical Support services.2. Click OK.Save Settings to FileThe Save Settings to File option allows you to save your settings to a file. This option provides amethod for backing up your system configuration so that it can be used in the event your settingsbecome accidently deleted. This option can also be used if you would like to have more than one setof settings for your RouteFinder.1. From the main Manager dialog box, click Save Settings to File.2. The Save Settings to File dialog box displays.To save your settings to a file:1. In the File Name box, enter the full path of the file containing the settings you want to use or click then navigate to and select the file. You can save a copy of the file in a different locationby changing the path.2. Click OK to save the settings to the file.Load SettingsThe Load Settings option allows you to load either the default settings of your network device or toload settings previously saved to a file.1. From the main Manager dialog box, click Load Settings.2. The Load Settings dialog box displays.3. To return the RouteFinder to factory default settings, select Load Default Setting.4. To load a configuration from a file, select Load Settings From File.5. In the File Path box, enter the name of the file containing the settings you would like to use or
56Chapter 5 - RouteFinder Managerclick then navigate to and select the file.6. Click OK to load and apply the settings to the RouteFinder.Upgrade FirmwareWarning: Upgrade the firmware of your RouteFinder RF802EW only under the advice and directionof the Multi-Tech Technical Support Group. Improperly upgrading the RF802EW may disable thedevice!The Upgrade Firmware options allow you to upgrade your RF802EW firmware. The UpgradeFirmware option upgrades the firmware of your RF802EW, not the RouteFinder Manager or Monitorsoftware.1. From the main Manager dialog box, click Upgrade Firmware.2. The Upgrade Firmware dialog box displays.To Upgrade your firmware:1. Download the latest firmware from the Multi-Tech System’s web site at www.multitech.com.2. Copy the firmware to the directory containing the RouteFinder Manager program files. Refer tothe default Firmware File Directory box to determine the location of the files on your system.3. Enter the location of the new firmware file in the Firmware File Directory box. RouteFinderManager will automatically detect the new firmware file name and display it in the Firmware FileName box. The version number of your firmware will display in the Firmware File Version box.4. Click Upgrade to upgrade your firmware.5. A message displays stating the upgrade has started.6. After several minutes, an informational dialog box displays indicating the upgrade wassuccessful.7. Click OK.8. From the main Manager dialog box, click Save and Exit.9. Click Yes to restart the RouteFinder using the new firmware version.
57Chapter 5 - RouteFinder ManagerGeneral DiagnosticThe General Diagnostic option displays network device information and allows you to determine if theRF802EW is functioning properly.1. From the main Manager dialog box, click General Diagnostic.2. The General Diagnostic dialog box displays information about the RF802EW.3. Record the information if necessary and click OK to exit.
Chapter 6 - RouteFinder Monitor
59Chapter 6 - RouteFinder MonitorRouteFinder MonitorRouteFinder Monitor is a utility that provides both monitoring and troubleshooting functions.Running RouteFinder Monitor1. Click on the RouteFinder Monitor icon, or select Start | Programs | RouteFinder Manager |RouteFinder Monitor.2. The RouteFinder Monitor dialog box displays.Note: If you receive a message stating “Device is not found”, refer to the Troubleshootingchapter in this User Guide.Refresh Device ListClick Refresh Device List from the main RouteFinder Monitor dialog box to display a list of networkdevices in the Available Devices window.Test ConnectionThe Test Connection option tests your connection settings and assist you in determining if problemsare due to the modem, the RouteFinder, or an incorrect setting. Test Connection uses the attachedmodems to dial-up the remote server (ISP) and establish a connection.1. From the main RouteMonitor dialog box, click Test Connection to begin testing.2. The Test Connection dialog box displays.3. Select Connect Port 1 to test the WAN connection, or Connect Port 2 to test the Asyncconnection.
60Chapter 6 - RouteFinder Monitor4. The monitor display window displays the actions of the test.5. To terminate the connection, refer to the Terminate Connection instructions which follow.6. Click Exit to close the Test Connection dialog box.Terminate ConnectionThe Terminate Connection option is designed to allow the Network Administrator to terminate anRF802EW connection instantly.1. From the main RouteFinder Monitor dialog box, select Terminate Connection.2. The Terminate Connection dialog box displays.3. Select Disconnect Port 1 or Disconnect Port 2.4. Click Terminate Connection.5. Click Exit to return to the RouteFinder Monitor dialog box.Save to FileClick Save to a File to save a monitoring session to a file. This feature can be used to create anevent log to send to our Technical Support group for evaluation.1. From the main RouteFinder Monitor dialog box, select Save to File.2. The Save Log Files dialog box displays.
61Chapter 6 - RouteFinder MonitorSave NowIf you want to save the monitor display at any point in time, select the monitor you want to save toa file (TCP/IP, Event Message). Select the File Name and File Directory to which you’d like tosave the file and click Save.AutosaveIf you wish to automatically save the information displayed on the monitor to a database file,enable the AutoSave function. Options for this function include:Overwrite database fileThis option saves the information collected by the monitor to a database file based on the timeinterval that you specify, overwriting the last saved database file.Append Database fileThis option saves the information collected by the monitor to a database file based on the timeinterval that you specify, updating and appending to the file.Note: The Append Database file option will reset the monitor and clear the screens after theautosave has appended the information to the file.Warning: The database size limit is equal to the amount of available disk space. Use this optionwith caution!3. Click OK when complete.IP Address/NameThe IP Address/Name function allows you to associate a name with a particular IP address and nameon your network. This information will appear in the relevant monitor displays. The IP Address/Nameoption is used to assist the Network Administrator in determining which users are transmitting andreceiving data without having to remember their specific IP addresses.Each computer listed must have a fixed IP address for your network. You may configure a fixed IPaddress on the individual computer or use the RF802EW’s DHCP server IP reservation system.Refer to the LAN DHCP section of RouteFinder Manager chapter of this User Guide.1. From the main RouteFinder Monitor dialog box, click IP Address/Name.2. The IP User Mapping dialog box displays.
62Chapter 6 - RouteFinder Monitor3. Enter each computer’s IP Address and associated User Name in the provided fields.4. Click Add after each IP address and name have been added to the list.5. When all addresses have been added, click OK.Event MessagesEvent Messages are displayed in the lower half of the RouteFinder Monitor display. EventMessages provide information about the communication occurring between your network device,ISDN TA/modem and the remote server (ISP).To assist you in troubleshooting, you may point and click on any event message to bring up a helpscreen.TCP/IP TabThe TCP/IP tab displays all TCP/IP requests made by your network device. You may select to viewTCP/IP sessions for the WAN Ethernet or the Async Port.1. The TCP/IP tab is the default tab displayed in the RouteFinder Monitor dialog box. If it is notdisplayed, click the TCP/IP tab.Note: The TCP/IP sessions displays the history of the TCP/IP session through the selected port.The TCP/IP information presented does not represent the current status of the TCP/IP session.The TCP/IP tab displays the following information:Date/Time: Indicates the date the request was made.Port: Indicates the port you are viewing.Type: Displays the type of request being made.Local IP: Indicates which IP address you have requested information from.Remote IP: Indicates which IP address was requested.Port Number: Indicates which TCP/IP port was requested.2. To exit RouteFinder Monitor, close the window.
63Chapter 6 - RouteFinder MonitorTime TabThe Time Tab provides information about the amount of time the device has been powered on, thetotal connection time, the current connection time and the amount of data transferred and received.1. From the main RouteFinder Monitor dialog box, click the Time tab.2. The Time tab displays information for each port.Device Power Turned OnDisplays the time and date that your RF802EW was powered on.Power-On-TimeDisplays the total time that has elapsed since your RouteFinder was started.Total Connection TimeDisplays the total connection time for each port that has been logged on since the RouteFinderwas started.Current ConnectionDisplays the time that has elapsed since the current connection was established for the port.TX BytesDisplays the total number of bytes transmitted for each port since your RouteFinder was laststarted.RX BytesDisplays the total number of bytes received for each port since your RouteFinder was laststarted.3. To exit RouteFinder Monitor, close the window.
64Chapter 6 - RouteFinder MonitorStatus TabThe Status tab provides information about the status of the WAN Ethernet and Async ports.1. From the RouteFinder Monitor dialog box, click the Status tab.2. The Status tab information displays:WAN EthernetThis indicator light shows that either the IP Routing or the Remote Access function is in use.Async PortModem PowerThe indicator light is lit when the modem power is turned on.Modem ReadyThe Network Device sends a pre-initialization and initialization command to the modem or ISDNTA. If this communication is successful, the indicator light will be lit, indicating your modem isready to make a connection.Modem ConnectedIf the Network Device has detected that your modem has successfully dialed up a connection toa remote site, the indicator light will be lit.PPP ConnectedAfter a connection is established, if the RouteFinder has detected that the PPP connection issuccessful, this indicator light will be lit.3. To exit RouteFinder Monitor, close the window.
65Chapter 5 - RouteFinder ManagerStatistics TabThe Statistics tab indicates, by port, how many bytes of data have come in and out through theRouteFinder..1. From the RouteFinder Monitor dialog box, click the Statistics tab.2. The Statistics tab dialog box displays.3. You may view the following information:IP AddressThe IP address of the network device.NameThe Name as entered in the IP/Address name option of the Main RouteFinder Monitor dialog box.Tx BytesDisplays the number of bytes transmitted from the computer with this IP address.Rx BytesDisplays the number of bytes received from the computer with this IP address.Total BytesDisplays the total number of bytes received and transmitted from the computer with this IPaddress.4. Click Reset to set the IP statistics to zero.5. To exit RouteFinder Monitor, close the window.
Chapter 7 - LAN Client Settings
67Chapter 7 - LAN Client SettingsLAN Client SettingsIn order for a computer to access the Internet, the TCP/IP protocol must be installed on the computer.Computers on your local LAN as well as computers dialing in to your network may use dynamic orstatic IP addresses. Dynamic IP addresses may be automatically assigned by the DHCP function ofthe RF802EW or another DHCP server. Static IP addresses can either be reserved from the DHCPserver or manually configured on the individual workstation.To install or verify that TCP/IP is installed on your workstations, click Start | Settings | ControlPanel, click Network, then view the Protocol information. If the TCP/IP protocol is not installed onyour workstations, you must add it. Refer to the Adding TCP/IP section in the following pages, oryour Windows documentation for assistance in adding the protocol.The default setting in Windows is to have IP information (IP Address, DNS Server IP address andGateway IP address) automatically assigned by a DHCP server such as the one built-in to yourRouteFinder.If you’d like to manually configure the IP addresses on your workstation, you will need to provide anIP address and subnet mask (the local LAN IP address and subnet you want to assign to theindividual computer), a Gateway address (the local LAN IP address of your RouteFinder) and a DNSServer address (the DNS IP address provided by your ISP).Warning: As a general rule, you should have only one DHCP server working on your network. If youdecide to use a DHCP server other than that provided with your RouteFinder, you should useRouteFinder Manager to disable the DHCP LAN Server function. You should also set yourRouteFinder’s IP address as the gateway to the other DHCP server.Setting up Remote Access ClientsDial-in connections to Windows NT, Novell and Unix servers require slightly different configurations.This section discusses the settings necessary to connect a Windows 95/98/NT/2000 workstation tothese various servers.Note: the Windows 2000 operating system has a Network Connection Wizard for making newconnections, shown on the last page of this section.The basic process consists of installing a dial-up adapter and a network protocol. Then, dependingon the server to which you are connecting, you will likely need to install client software and specifythe particular services you would like to use.Accessing a Windows NT ServerWindows NT Server combines the best aspects of an application server, a file and printer server, acommunications server, and a Web server, and its interoperability and management features make itan excellent network operating system (NOS) for organizations, whether they have mixed computingenvironments or operate entirely on Windows NT Server. Perform the following procedures when youneed to connect your PC workstation to a remote Windows NT Server.
68Chapter 7 - LAN Client SettingsAdding the dial-up adapter (NT Server Connection):Windows 95/98:1. Click Start | Settings | Control Panel.2. Double-click the Network icon to open the Network dialog box. Win95 Win983. Click Add. The Select Network Component Type dialog box opens.4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98
69Chapter 7 - LAN Client Settings5. In the Manufacturers list, select Microsoft. In the Network Adapters list select Dial-up adapter.6. Click OK (twice) to return to, and then close, the Network dialog box.Windows NT:Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access toa remote computer or network, even if your computer is not on a network.1. Double-click My Computer, then double-click Dial-Up Networking. The following screen isdisplayed:2. Click Install, then follow the onscreen instructions to configure your connection.Adding TCP/IP (NT Server Connection):Windows 95/98/NT:1. In the Network dialog box, Configuration tab, click Add.2. Select Protocol and click Add.3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol[WinNT only].[Note: Windows NT workstation has no Manufacturers list.] Win95/98 WinNT4. Click OK twice to return to, and then close, the Network dialog box.
70Chapter 7 - LAN Client SettingsAdding Client for Microsoft Networks (NT Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Network Client and click Add.3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. Inthe Network Clients list, select Client for Microsoft Networks.4. Click OK to add this Client and return to the Network dialog box.Adding File and Print Sharing for Microsoft Networks (NT Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Services and click Add.3. The Select Network Service dialog box displays. In the Manufacturers list, select Microsoft.Select File and Printer sharing for Microsoft Networks.[Note: Windows 98 has no Manufacturers list.]Win95 Win984. Click OK twice to return to, and then close, the Network dialog box.
71Chapter 7 - LAN Client SettingsSet Your Primary Network Logon (NT Server Connection):Windows 95/98:1. In the Primary Network Logon list on the Configuration tab of the Network dialog box, select(the previously installed) Client for Microsoft Networks.2. Click OK to close the Network dialog box.Set up Properties of Components (NT Server Connection):Dial-up AdapterWindows 95/98:1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tabselected.3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)4. Click OK to close the TCP/IP Properties dialog box.
72Chapter 7 - LAN Client SettingsNetwork ClientWindows 95/98:1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.3. On the General tab, select the Log on to Windows NT domain check box.4. Enter the name of your Windows NT domain, as provided by your Network Administrator in theWindows NT domain box.5. Click OK to return to the Network dialog box.IdentificationWindows 95/98:1. In the Network dialog box, select the Identification tab.2. In the Workgroup box, enter the name of your NT domain or the name of your workgroup asprovided by your Network Administrator.3. Enter a name and description for your computer.4. Click OK.
73Chapter 7 - LAN Client SettingsAccessWindows 95/98:1. In the Network dialog box, click the Access Control tab.2. Select Share-Level access control.3. Click OK twice to return to, and then close, the Network dialog box.Note: You must restart your system for the new settings to take effect.Once your machine has restarted, you may continue the configuration process.Make Your New Connection (NT Server Connection):Windows 95/98:1. Double-click My Computer.2. Double-click the Dial-Up Networking folder.3. Double-click Make New Connection (or Add New Connection, Win98).4. Follow the on-screen instructions to configure your connection.Windows NT:1. Double-click My Computer.2. Double-click Dial-Up Networking.3. When the Dial-Up Networking dialog box opens, click Install.4. Follow the onscreen instructions to configure your connection.Set Dial-up type (NT Server Connection):Windows 95/98:1. Right-click the newly created connection icon, then click Properties; the My Connection dialogbox opens.2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:Windows 95, Windows NT 3.5, Internet.3. Select only the following check boxes: Log on to network, Enable software compression, andTCP/IP. Do not change any other check boxes that are already selected.
74Chapter 7 - LAN Client SettingsDial in to your network (NT Server Connection):Windows 95/98:1. You are ready to dial in to your network.2. Double-click the new connection icon. The Connect To dialog box opens.3. Enter the user name (if necessary) and password configured for you on the RF802EW.Note: If your particular situation permits, select the Save password check box.4. Click Connect.5. After connecting to the RF802EW, you can access the same services and resources as if youwere connected to the network locally.Accessing a Novell ServerNovell NetWare products are used on up to 70 percent of PC-based local area networks (LANs).Perform the following procedures when you need to connect your PC workstation to a remote NovellServer.Adding the dial-up adapter (Novell Server Connection):Windows 95/98:1. Click Start | Settings | Control Panel.2. Double-click the Network icon to open the Network dialog box. Win95 Win98
75Chapter 7 - LAN Client Settings3. Click Add. The Select Network Component Type dialog box opens.4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/985. In the Manufacturers list, select Microsoft. In the Network Adapters list select Dial-upadapter.6. Click OK twice to return to, and then close, the Network dialog box.Windows NT:Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access toa remote computer or network, even if your computer is not on a network.1. Double-click My Computer, then double-click Dial-Up Networking. The following screen isdisplays:2. Click Install, then follow the on-screen instructions to configure your connection.
76Chapter 7 - LAN Client SettingsAdding IPX/SPX (Novell Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add. The Select Network ComponentType dialog box opens.2. Select Protocol and click Add. The Select Network Protocol dialog box opens.3. In the Manufacturers list, select Microsoft. In the Network Protocols list, select IPX/SPX-compatible Protocol.4. Click OK twice to return to, and then close, the Network dialog box.Windows NT:Note: NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLinkNetBIOS and TCP/IP Protocol. However, if NWLink IPX/SPX Compatible Transport does notappear on the Protocols tab of the Network dialog box, perform the following steps:1. In the Network dialog box, Protocol tab, click Add. The Select Network Protocol dialog boxopens.2. Select NWLink IPX/SPX Compatible Transport, then click OK to return to the Network dialogbox.3. Click Close to close the Network dialog box and return to the Desktop.
77Chapter 7 - LAN Client SettingsAdding Client for NetWare Networks (Novell Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Network Client and click Add.3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. Inthe Network Clients list, select Client for NetWare Networks.4. Click OK to add this Client and return to the Network dialog box.Set Up Properties of Components (Novell Server Connection):Network ClientWindows 95/98:1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.3. On the General tab, select the Log on to Windows NT domain check box.4. Enter the name of your Windows NT domain, as provided by your Network Administrator in theWindows NT domain box.5. Click OK to return to the Network dialog box.6. In the Network dialog box, Configuration tab, select Client for NetWare Networks.
78Chapter 7 - LAN Client Settings7. Click Properties.8. On the General tab, in the Preferred server box, enter the name of your Novell Server Domain.If necessary, select the First Network Drive, then verify that the Enable logon scriptprocessing check box is selected. (It’s the default.)9. Click OK to return to the Network dialog box.Set Your Primary Network LogonWindows 95/98:1. In the Network dialog box, Configuration tab, select Client for NetWare Networks as the Primary Network Logon.2. Click OK. You are returned to the Desktop.
79Chapter 7 - LAN Client SettingsSet Your Access Control (Novell Server Connection)Windows 95/98:1. In the Network dialog box, select the Access Control tab.2. In the Control Access to shared resources using list, select Share-Level Access Control.Note: You must restart your system for the new settings to take effect.Make Your New Connection (Novell Server Connection)Windows 95/98:1. Double-click My Computer.2. Double-click the Dial-Up Networking folder.3. Double-click Make New Connection (or Add New Connection, Win98).4. Follow the on-screen instructions to configure your connection.Windows NT:1. Double-click My Computer.2. Double-click Dial-Up Networking.3. When the Dial-Up Networking dialog box opens, click Install.4. Follow the onscreen instructions to configure your connection.Set Dial-up type (Novell Server Connection)Windows 95/98:1. Right-click the newly created connection icon, then click Properties; the My Connection dialogbox opens.2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:Windows 95, Windows NT 3.5, Internet.3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.Do not change any other check boxes that are already selected.Dial in to your network (Novell Server Connection):Windows 95/98:1. You are ready to dial in to your network.2. Double-click the new connection icon. The Connect To dialog box opens.3. Enter the user name (if necessary) and password configured for you on the RF802EW.Note: If your particular situation permits, select the Save password check box.4. Click Connect.5. After connecting to the RF802EW, you can access the same services and resources as if youwere connected to the network locally.
80Chapter 7 - LAN Client SettingsAccessing a Windows NT Server and a Novell NetWare ServerNote: Before configuring your remote site, ensure TCP/IP has been installed on your NT Server.Perform the following procedures if your PC workstation needs to access both a Windows NT Serverand a Novel NetWare Server.Adding the dial-up adapter (Novell/NT Server Connection):Windows 95/98/NT:1. Click Start | Settings | Control Panel.2. Double-click the Network icon to open the Network dialog box. Win95 Win983. Click Add. The Select Network Component Type dialog box opens.
81Chapter 7 - LAN Client Settings4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 WinNT5. (Win95/98 only) In the Manufacturers list, select Microsoft. In the Network Adapters list selectDial-up adapter.Note: In Windows NT workstation there is no Manufacturers list.6. Click OK twice to return to, and then close, the Network dialog box.Adding TCP/IP (Novell/NT Server Connection):Windows 95/98/NT:1. In the Network dialog box, Configuration tab, click Add.2. Select Protocol and click Add.3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol[WinNT only].Note: Windows NT workstation has no Manufacturers list. Win95/98 WinNT4. Click OK twice to return to, and then close, the Network dialog box.
82Chapter 7 - LAN Client SettingsAdding Client for Microsoft Networks (Novell/NT Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Network Client and click Add.3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. Inthe Network Clients list, select Client for Microsoft Networks.4. Click OK to add this Client and return to the Network dialog box.Adding File and Print Sharing for Microsoft Networks(Novell/NT Server Connection):Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Services and click Add.3. The Select Network Service dialog box displays. In the Manufacturers list, select Microsoft.Select File and Printer sharing for Microsoft Networks.Note: Windows 98 has no Manufacturers list.Win95 Win984. Click OK twice to return to, and then close, the Network dialog box.
83Chapter 7 - LAN Client SettingsAdding IPX/SPX (Novell/NT Server Connection)Windows 95/98:1. In the Network dialog box, Configuration tab, click Add. The Select Network ComponentType dialog box opens.2. Select Protocol and click Add. The Select Network Protocol dialog box opens.3. In the Manufacturers list, select Microsoft. In the Network Protocols list, select IPX/SPX-compatible Protocol.4. Click OK twice to return to, and then close, the Network dialog box.Windows NT:Note: NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLinkNetBIOS and TCP/IP Protocol. However, if NWLink IPX/SPX Compatible Transport does notappear on the Protocols tab of the Network dialog box, perform the following steps:1. In the Network dialog box, Protocol tab, click Add. The Select Network Protocol dialog boxopens.2. Select NWLink IPX/SPX Compatible Transport , then click OK to return to the Network dialogbox.3. Click Close to close the Network dialog box and return to the Desktop.
84Chapter 7 - LAN Client SettingsAdding Client for NetWare Networks (Novell/NT Server Connection)Windows 95/98:1. In the Network dialog box, Configuration tab, click Add.2. Select Network Client and click Add.3. The Select Network Client dialog box displays. In the Manufacturer’s list, select Microsoft. Inthe Network Clients list, select Client for NetWare Networks.4. Click OK to add this Client and return to the Network dialog box.Set Your Primary Network Logon (Novell/NT Server Connection)Windows 95/98:1. In the Primary Network Logon list on the Configuration tab of the Network dialog box, select(the previously installed) Client for Microsoft Networks.2. Click OK to close the Network dialog box.
85Chapter 7 - LAN Client SettingsSet Up Properties of Components (Novell/NT Server Connection):Dial-up AdapterWindows 95/981. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected.3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)4. Click OK to close the TCP/IP Properties dialog box.Network ClientWindows 95/98:1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks.2. Click Properties. The Client for Microsoft Networks Properties dialog box opens.3. On the General tab, select the Log on to Windows NT domain check box.4. Enter the name of your Windows NT domain, as provided by your Network Administrator in theWindows NT domain box.5. Click OK to return to the Network dialog box.6. In the Network dialog box, Configuration tab, select Client for NetWare Networks.
86Chapter 7 - LAN Client Settings7. Click Properties.8. On the General tab, in the Preferred server box, enter the name of your Novell Server Domain.Select the First Network Drive and Enable Logon Script processing.9. Click OK.Network ProtocolWindows 95/98:1. In the Network dialog box, Configuration tab, select IPX/SPX Compatible Protocol.2. Click Properties.3. Disable Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks.This will ensure that when you log into your NT server, Windows will use the TCP/IP protocol.Next, you must enable Client for Microsoft Networks.Set Your Identification:Windows 95/98:1. In the Network dialog box, click the Identification tab.2. In the Workgroup box, enter the name of your NT domain or the name of your workgroup asprovided by your Network Administrator.
87Chapter 7 - LAN Client Settings3. Enter a name and description for your computer.4. Click OK.Set Your Access Control:Windows 95/98:1. In the Network dialog box, select the Access Control tab.2. Select the Share-Level access control option.3. Click OK twice to return to, and then close, the Network dialog box.Note: You must restart your system for the new settings to take effect.Once your machine has restarted, you may continue the configuration process.Make Your New Connection (NT/Novell Server Connection):Windows 95/98:1. Double-click My Computer.2. Double-click the Dial-Up Networking folder.3. Double-click Make New Connection (or Add New Connection, Win98).4. Follow the on-screen instructions to configure your connection.Windows NT:1. Double-click My Computer.2. Double-click Dial-Up Networking.3. When the Dial-Up Networking dialog box opens, click Install.4. Follow the on-screen instructions to configure your connection.
88Chapter 7 - LAN Client SettingsSet Dial-up type (NT/Novell Server Connection)Windows 95/98:1. Right-click the newly created connection icon, then click Properties; the My Connection dialogbox opens.2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:Windows 95, Windows NT 3.5, Internet.3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.Note: do not disturb any other items that are already checked.Dial in to your network (NT/Novell Server Connection)Windows 95/98:1. You are ready to dial in to your network.2. Double-click the new connection icon. The Connect To dialog box opens.3. Enter the user name (if necessary) and password configured for you on the RF802EW.Note: If your particular situation permits, select the Save password check box.4. Click Connect.5. After connecting to the RF802EW, you can access the same services and resources as if youwere connected to the network locally.Accessing a Unix ServerPerform the following procedures to prepare your PC workstation to access a remote Unix Server.Adding the dial-up adapter (Unix Server Connection)Windows 95/98/NT:1. Click Start | Settings | Control Panel.2. Double-click the Network icon to open the Network dialog box. Win95 Win98
89Chapter 7 - LAN Client Settings3. Click Add. The Select Network Component Type dialog box opens.4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/985. In the Manufacturers list, select Microsoft. In the Network Adapters list, select Dial-upadapter.6. Click OK twice to return to, and then close, the Network dialog box.Windows NT:Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access toa remote computer or network, even if your computer is not on a network.1. Double-click My Computer, then double-click Dial-Up Networking. The following messagedisplays:2. Click Install, then follow the on-screen instructions to configure your connection.
90Chapter 7 - LAN Client SettingsAdding TCP/IP (Unix Server Connection)Windows 95/98/NT:1. In the Network dialog box, Configuration tab, click Add.2. Select Protocol and click Add.3. The Select Network Protocol dialog box is displayed. In the Manufacturers list [Win95 only],select Microsoft. In the Network Protocols list, select TCP/IP [Win95/98] or TCP/IP Protocol[WinNT only].[Note: Windows NT workstation has no Manufacturers list.] Win95/98 WinNT4. Click OK twice to return to, and then close, the Network dialog box.Set Up Properties of Components (Unix Server Connection)Dial-up AdapterWindows 95/98:1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter.2. Click Properties. The TCP/IP Properties dialog box opens.3. Ensure that Obtain an IP Address Automatically is selected. (It’s the default.)4. Click OK to close the TCP/IP Properties dialog box.Note: You must restart your machines to enable the new settings.
91Chapter 7 - LAN Client SettingsMake Your New Connection (Unix Server Connection)Windows 95/98:1. Double-click My Computer.2. Double-click the Dial-Up Networking folder.3. Double-click Make New Connection (or Add New Connection, Win98).4. Follow the on-screen instructions to configure your connection.Windows NT:1. Double-click My Computer.2. Double-click Dial-Up Networking.3. When the Dial-Up Networking dialog box opens, click Install.4. Follow the on-screen instructions to configure your connection.Set Dial-up type (Unix Server Connection)Windows 95/98:1. Right-click the newly created connection icon, then click Properties; the My Connection dialogbox opens.2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP:Windows 95, Windows NT 3.5, Internet.3. Select only the Log on to network, Enable software compression, and TCP/IP check boxes.Note: do not change any other items that are already selected.Dial in to your network (Unix Server Connection)Windows 95/98:1. You are ready to dial in to your network.2. Double-click the new connection icon. The Connect To dialog box opens.3. Enter the user name (if necessary) and password configured for you on the RF802EW.Note: If your particular situation permits, select the Save password check box.4. Click Connect.5. After connecting to the RF802EW, you can access the same services and resources as if youwere connected to the network locally.
92Chapter 7 - LAN Client SettingsMake New Connection (Windows 2000 only)Perform the following procedures to prepare your Windows 2000 PC workstation to access any of theremote Servers and enable applications such as e-mail, Web browsing, file sharing, and printing.1. Double-click My Computer.2. Double-click the Network and Dial-up Connections folder.3. Double-click Make New Connection.4. Click Next, then follow the on-screen instructions to configure your connection.
Chapter 8 LAN-to-LAN Settings
94Chapter 8 - LAN-to-LAN SettingsLAN-to-LAN SettingsSetting up LAN-to-LAN RoutingThe majority of settings for LAN-to-LAN Routing are set up through RouteFinder Wizard orRouteFinder Manager when IP routing (NAT disabled) is configured. This section provides anoverview of LAN -to- LAN Routing and shows you some of the benefits and limitations of LAN-to-LAN Routing.Setting up a Windows machine to share filesIf you would like to share files over your network but don’t want to install a Windows NT server, youcan enable the file sharing feature of Windows. To set up file sharing: Note: Each computer that you wish to share files among must be within the same workgroup. Usethe Identification tab of the Network Dialog box to define a workgroup name.1. Select Start | Settings | Control Panel.2. Click Network.3. Click File and Printer Sharing.4. To enable file sharing, select the I want to be able to give others access to my files checkbox.5. If you haven’t already done so, ensure that this computer has a fixed IP address on your localnetwork. Refer to the LAN Client Settings chapter for information on configuring a fixed IPaddress.6. After configuring and activating the fixed IP address, using My Computer or WindowsExplorer, right click the file or drive on the computer that you would like to share.7. Select Sharing.8. Enable sharing by selecting Shared As. Enter the name by which you would like this file or driveto be known on your network.9. You may now share the files on this computer.Using the Find Computer commandIf your clients are in different subnets or separated by a router, you will not be able to use the FindComputer function within Windows by selecting Start | Find | Computer.In the Find Computer dialog box, type the IP address of the computer you would like to find in theNamed box. If you choose a computer on a remote network, the network device will attempt toestablish a dial-up connection to the remote LAN based on settings entered in RouteFinder manager.If you have entered the computer’s IP address and host name into your LMHosts file, you may enterthe computer’s host name, rather than the IP address in the Named box (refer to the followingLMHosts section of this User Guide).
95Chapter 7 - LAN Client SettingsNote: If the computer you are attempting to access is on a remote LAN, you may need to press FindNow more than once while you wait for your network device to establish a dial-up connection to yourremote LAN.Using LMHostsImportant: Each computer on the LAN must have a copy of this lookup table. Once you havemapped the necessary computer or host names and IP addresses in the LMHosts file, copy this fileto the appropriate folder on each computer on the LAN. This file is located in your x:\Windows folder,where x: is the drive letter associated with the location of your windows operating system. UseWindows Explorer, Tools | Find | Files or Folders option to search for LMHosts.The LMHosts file can be edited using a text editor such as Notepad. At the end of the file, enter theIP address, followed by a space, then the host or computer name. Add all necessary IP addressesand computer names to the LMHosts file and save the file.Once the LMHost file has been copied to each computer, the user will be able to enter the name ofthe computer they want to access on the LAN without having to remember the IP address.When using Find Computer, you may enter either an IP address or the computer’s host name if youhave entered the name and IP address in your LMHosts lookup table.Note: Since the computers you will add to the LMHosts file are generally servers, only computerswith fixed IP addresses should be added to this file.
Chapter 9 - Troubleshooting
97Chapter 9 - TroubleshootingTroubleshootingThis chapter provides a list of common problems encountered while installing, configuring oradministering the RF802EW. In the event you are unable to resolve your problem, refer to theService, Warranty and Technical Support chapter of this User Guide for information about contactingour Technical Support representatives.Common ProblemsProblem #1My computer can’t detect my RouteFinder on the LAN when I start one of the RouteFinderUtilities (Device Not Found).• Try clicking Refresh Device List.• Unplug your network device and plug it back in, then press Refresh Device List.• Ensure your computer has TCP/IP properly configured. You can check this by trying to “ping”the computer you are using. If you can successfully ping the computer from itself, the computerhas TCP/IP correctly installed. Once you determine that you are able to ping the computer, try toping another computer in the same segment of your network. If this ping is successful, yourcomputer is properly connected to the network.• Remove the TCP/IP Dial-up Adapter from your computer. For instructions, see Problem #2 inthis section.• Ensure your network device is properly connected to your Ethernet hub by pressing RefreshDevice List in either RouteFinder Manager or RouteFinder Monitor. If your RouteFinder iscorrectly connected, the WAN indicator light on your RouteFinder will flash. If no flash occurs, itis not properly connected to the network. Reconnect your network device to the hub and tryagain. If there is still no flash, it is possible the Ethernet cable or hub has a problem.Problem #2Other computers can connect to the network device, but my computer can’t.Whenever I click on Internet Explorer or Netscape, I see the Windows Dial-up utility popping upon my screen asking for my phone number and password to dial-up my ISP.• Remove the TCP/IP dial-up adapter from all computers that will be using your RouteFinder toaccess the Internet. TCP/IP dial-up adapter is not needed to use the RF802EW to connect to theInternet.1. To remove the Dial-up Adapter, click Start | Settings | Control Panel.2. Double-click the Network icon.3. Click the Dial-up Adapter and press Remove. Restart the computer and try again.• Ensure you have a correct IP address. From a DOS window in Windows 95/98, type winipcfg.From Windows NT, type ipconfig. If the address is listed as 0.0.0.0, the computer does not havean IP address and you must ensure the automatic DHCP configuration has been correctly set upfor this computer.• Ensure that the Web browser is properly configured to connect to the Internet via the LAN.
98Chapter 9 - TroubleshootingProblem #3The RouteFinder is connected to the Cable/DSL, but has problems accessing the Internet.• Ensure the workstation has TCP/IP properly configured.• Attempt to ping the IP address of the RF802EW.• Use RouteFinder Monitor to see if the WAN Ethernet port has successfully acquired a dynamicIP address from the ISP, or if the static IP address is valid.• Use Winipcfg (Windows 95/98) or ipconfig (Windows NT/ 2000) to check to see if thecomputer’s IP settings are correct.• Ensure the DNS settings are correct.• Ensure the Gateway IP address is the device’s LAN Ethernet IP address (Server IP address).• Ensure the IP address netmask is correct.Problem #4When I install the RouteFinder Utilities, I get the error message “missed export fileoleaut32.dll”If you are using Windows 95/98, your computer has an old version of oleaut32.dll.• Download the newest version of oleaut32.dll from the Microsoft web site (http://www.microsoft.com).• Create a backup of the file c:\windows\system\oleaut32.dll.• Copy the new file to c:\windows\system\oleaut32.dll.• After you have successfully copied the file, reinstall the RouteFinder Utilities.• If you have problems with the new oleaut.dll file, use the backup file.Problem #5I configured my RouteFinder but I can’t get it to communicate with my modem.• Check your initialization string. If you are using an ISDN TA and your ISDN TA was not listed asa choice in Setup Wizard, refer to the ISDN TA User Guide for the appropriate initialization string.• After ensuring that the initialization string is correct, use the on-line help in RouteFinder Monitor.Problem #6My RouteFinder dials-up a connection, but can’t seem to communication with the ISP.• Verify that your baudrate is not set too high for your modem or ISDN TA. The maximum baudratethat your modem or ISDN claims it can achieve may not be attainable due to poor line orconnection quality. Use RouteFinder Manager’s Modem settings menu to correct set thebaudrate to a lower rate and retry the connection.• After lowering the baudrate, you are still not able to establish a connection, use the RouteFinderMonitor’s on-line help. If your connection still doesn’t work, contact your ISP.Problem #7Sometimes when I try and use the Internet or get my mail, the application can’t connect to theInternet immediately.• The most common reason for this is not due to a problem or error. If you are the first person tomake a connection to the Internet through the RF802EW, there will be a delay when the Dial-On-Demand function automatically makes the connection and logs on to your ISP. Subsequentusers will be able to use the connection you’ve established without a delay.
99Chapter 9 - Troubleshooting• If the scenario described above does not fit your situation, use RouteFinder monitor to view allevents that are taking place between the modem and your ISP as you attempt to make aconnection (a busy signal).Problem #8After installing my RF802EW, my modem connection seems to be slower.• The RouteFinder device should have no effect on the modem speed. However, if more than oneclient is using the same modem through the RouteFinder, the speed will be reduced.• Run RouteFinder Monitor to view the number of concurrent client connections to your ISP.Problem #9While the Serial async port is in use, my RF802EW keeps dialing a connection to the Internet,but no one is using the Internet.• The RF802EW will only dial the connection if there is a request from one of the computers on theLAN for an IP address on the Internet. Keep in mind that certain applications can be configuredto request information from the Internet. For example, Microsoft Outlook can be set up to “checkfor new mail every x minutes”. If this feature is enabled, Outlook will send a request for yourInternet POP3 server which will cause your RF802EW to dial-up your ISP. To determine whichcomputer on your network is processing a request for an Internet connection, use theRouteFinder Monitor. The event messages will provide information about which computer iscausing the RF802EW to dial and which service (port#) the computer is requesting.Problem #10The “Please set the Device IP” screen displays when configuring the RF802EW.• This system detects that the RouteFinder’s LAN Ethernet IP address is not in the same subnetas the PCs. Use RouteFinder Manager to set the RouteFinders’ IP address to the same networkas your PC’s.Problem #11A message appears indicating the IP address you have inputted is either not valid on yournetwork or is in conflict with another IP address.• The manager has detected the IP address of the RF802EW you are configuring is in conflict withanother device. Power off the conflicting device and configure the RF802EW using a differentEthernet LAN IP address.
Chapter 10 - Service, Warranty and Technical Support
101Chapter 10 - Service, Warranty and Technical SupportIntroductionThis chapter begins with the terms of your RouteFinder’s warranty. In the Software User LicenseAgreement section, you will find details about your software license agreement with Multi-TechSystems. The Technical Support section offers information about on-line registration as well asphone numbers for contacting our Technical Support group. Also included in this chapter isinformation about accessing our Internet site, and information about ordering accessories for yourRouteFinder.Limited WarrantyMulti-Tech Systems, Inc., (hereafter “MTS”) warrants that the RouteFinder will be free from defects inmaterial or workmanship for a period of two years from date of purchase, or if proof of purchase isnot provided, two years from date of shipment.MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIESOF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBYDISCLAIMED.This warranty does not apply to any products which have been damaged by lightning storms, water,or power surges or which have been neglected, altered, abused, used for a purpose other than theone for which they were manufactured, repaired by Customer or any party without MTS’s writtenauthorization, or used in any manner inconsistent with MTS’s instructions.MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacementof any products which prove to be defective within the warranty period or, at MTS’s option, issuanceof a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory— transportation prepaid.MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NOCIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.Addendum for North American ProductsIn the event that service is required, products may be shipped, freight prepaid, to our Mounds View,Minnesota, factory (Multi-Tech Systems, Inc., 2205 Woodale Drive, Mounds View, MN 55112,Attn: Repairs, Serial #_____). A Returned Materials Authorization (RMA) is not required. Returnshipping charges (surface) will be paid by MTS. Please include, inside the shipping box, a descriptionof the problem, a return shipping address (must have street address, not P.O. Box), a telephonenumber, and if the product is out of warranty, a check or purchase order for repair charges.Extended two-year overnight replacement agreements are available for selected products. Pleaserefer to our Overnight Replacement Agreement on our web site for details on rates and coverages.Please direct your questions regarding technical matters, product configuration, verification that theproduct is defective, etc., to our Technical Support department at 1-800-972-2439.Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to ourRepair Accounting department at (800) 328-9717 or (763) 785-3500.Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
102Chapter 10 - Service, Warranty and Technical Supportabuse, or user-caused damages are billed on a time-plus-materials basis.Addendum for International ProductsDistributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product.Amex, Inc.2724 Summer Street NE Minneapolis, MN 55413U.S.A. Tel: +(612) 331-3251Fax: +(612) 331-3180Please direct your questions regarding technical matters, product configuration, verification that theproduct is defective, etc., to our Technical Support department nearest you. When calling the U.S.,please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to ourRepair Accounting department at +(763) 785-3500 in the U.S.A., or a nearby Multi-Tech office whichis listed on the “Multi-Tech Corporate Offices” sheet in this International Distributor Resource Kit.Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physicalabuse, or user-caused damages are billed on a time-plus-materials basis.Out of Warranty Repair CostsRefer to Multi-Tech System's web site at http://www.multitech.com for information about out ofwarranty repair costs.
103Chapter 10 - Service, Warranty and Technical SupportSoftware User License AgreementIMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGEThis license agreement is a legal agreement between you (either an individual or a single entity) andMulti-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computersoftware and may include associated media, printed materials, and “online” or electronicdocumentation (“SOFTWARE PRODUCT”). The SOFTWARE PRODUCT also includes any updatesand supplements to the original SOFTWARE PRODUCT provided to you by Microsoft. Any softwareprovided along with the SOFTWARE PRODUCT that is associated with a separate end-user licenseagreement is licensed to you under the terms of that license agreement.By installing, copying, downloading, accessing, or otherwise using the SOFTWARE PRODUCT, youagree to be bound by the terms of this End User License Agreement (EULA). If you do not agree tothe terms of this EULA, do not install or use the SOFTWARE PRODUCT; you may, however, return itto your place of purchase for a full refund.SINGLE-USER SOFTWARE LICENSE AGREEMENTThis copy of Multi-Tech software is provided only on the condition that you, Customer, agree to thefollowing license. READ THIS LICENSE CAREFULLY. If you do not agree to the terms contained inthis license, return the packaged program UNOPENED to the place you obtained it. If you agree tothe terms contained in this license, fill out the enclosed Software Registration Card, date, sign andreturn the card by mail. Opening the packaged program constitutes agreement to be bound by theterms and conditions of this Software License Agreement. Your right to use the software terminatesautomatically if you violate any part of this software license agreement.MULTI-TECH SOFTWARE LICENSE AGREEMENTMulti-Tech Systems, Inc. (MTS) agrees to grant and Customer agrees to accept on the followingterms and conditions, a non-transferable and non-exclusive license to use the software program(s)delivered with this Agreement.1. GRANT OF LICENSE. MTS grants Customer the right to use one copy of the software on asingle computer (the Licensed System). You may not network the software or otherwise useit on more than one computer or computer terminal at the same time.2. COPYRIGHT. The software is owned by MTS and is protected by United States copyright lawsand international treaty provisions. Therefore, Customer must treat the software like anycopyrighted material. Customer may install the software to a single hard disk and keep theoriginal for backup or archival purposes. Customer shall NOT copy, or translate into anylanguage, in whole or in part, any documentation which is provided by MTS in printed formunder this Agreement.3. OTHER RESTRICTIONS. The software may not be assigned, sublicensed, translated orotherwise transferred by Customer without prior written consent from MTS. Customer maynot reverse engineer, decompile, or disassemble the software. Any updates shall be used onlyon the Licensed System, and shall remain subject to all other terms of this Agreement.Customer agrees not to provide or otherwise make available the software including, but notlimited to documentation, programs listings, object code, or source code, in any form, to anyperson other than Customer and his employees and /or agents, without prior written consentfrom MTS. Customer acknowledges that the techniques, algorithms, and processes containedin the software are proprietary to MTS and Customer agrees not to use or disclose suchinformation except as necessary to use the software.Customer shall take reasonable steps consistent with steps taken to protect its own propri-etary information to prevent the unauthorized copying or use by third parties of the softwareor any of the other materials provided under this Agreement. Any previous version of thesoftware must be destroyed or returned to Multi-Tech Systems, Inc. within 90 days of receiptof the software upgrade or update.
104Chapter 10 - Service, Warranty and Technical Support4. WARRANTY. MTS warrants that the software will perform substantially in accordance to theproduct specifications in effect at the time of receipt by Customer. If it fails to performaccordingly, MTS will optionally repair any defect, or replace it. This warranty is void if thefailure has resulted from accident, abuse, or misapplication. A signed Software RegistrationCard must be on file at MTS for this warranty to be in effect.THE FOREGOING WARRANTY IS IN LIEU ALL OTHER WARRANTIES, EXPRESSED OR IM-PLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABIL-ITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL MTS BE LIABLE FORCONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE LICENSED PROGRAM, WHETHERAS A RESULT OF MTS NEGLIGENCE OR NOT, EVEN IF MTS HAS BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES.5. INDEMNIFICATION. MTS will indemnify and defend Customer from any claim that the soft-ware infringes on any copyright, trademark, or patent. Customer will indemnify and defendMTS against all other proceedings arising out of Customers use of the software.6. GENERAL. If any of the provisions, or portions thereof, of this Agreement are invalid underany applicable statute or rule of law, they are to that extent deemed to be omitted.This is the complete and exclusive statement of the Agreement between the parties, whichsupersedes all proposals, oral, written and all other communications between the partiesrelating to the subject matter of this Agreement. This Agreement may only be amended ormodified in writing, signed by authorized representatives of both parties.This Agreement shall be governed by the laws of the State of Minnesota.The waiver of one breach or default hereunder shall not constitute the waiver of any subse-quent breach or default.
105Chapter 10 - Service, Warranty and Technical SupportTechnical SupportMulti-Tech provides free technical support for as long as your product remains in service. Beforecalling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also,ensure you have completed the Recording RouteFinder Information section below.To contact our Technical Support group, use one of the following contact options, keeping in mindthat phone calls are handled with first priority:Contacting Technical Support...Using email ...By phoneFrance support@multitech.fr +(33) 1-64 61 09 81India support@multitechindia.com +(91) 124-340778U.K. support@multitech.co.uk +(44) 118 959 7774Rest of World support@multitech.com 800-972-2439 (U.S. & Canada)or +763-785-3500Recording RouteFinder InformationBefore placing a call to our Technical Support staff, record the following information about your Multi-Tech RouteFinder.Model no.:________________________________Serial no.: ________________________________Firmware version: _________________________Software version: _________________________Note the status of your RouteFinder in the space provided before calling tech support. Make certainto include error messages, diagnostic test results, problems with a specific application, etc.____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Online Warranty RegistrationIf you have access to the World Wide Web, you can register your Multi-Tech product online at thefollowing URL:http://www.multitech.com/register
106Chapter 10 - Service, Warranty and Technical SupportAbout the InternetMulti-Tech System’s is a commercial provider on the Internet.The Multi-Tech web site is located at http://www.multitech.comThe Multi-Tech FTP site is located at ftp://ftp.multitech.comOrdering AccessoriesSupplyNet, Inc. can provide you with replacement transformers, cables and connectors for selectMulti-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at:Mail: SupplyNet, Inc.614 Corporate WayValley Cottage, NY 10989Phone: (800) 826-0279Fax: (914) 267-2420Email: info@thesupplynet.comInternet: http://www.thesupplynet.com
Appendixes
108AppendixesAppendix A - Regulatory Compliance InformationClass B StatementFCC Part 15This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment offand on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:· Reorient or relocate the receiving antenna.· Increase the separation between the equipment and receiver.· Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.· Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC rules.Operation is subject to the following two conditions:(1) This device may not cause harmful interference.(2) This device must accept any interference that may cause undesired operation.Warning: Changes or modifications to this unit not expressly approved by the party responsible forcompliance could void the user’s authority to operate the equipment.Industry CanadaThis Class B digital apparatus meets all requirements of the Canadian Interference-CausingEquipment Regulations.Cet appareil numerique de la classe B respecte toutes les exigences du Reglement Canadien sur lemateriel brouilleur.EMC and Safety Directive ComplianceThe CE mark is affixed to this Multi-Tech product to confirm compliance with the following EuropeanCommunity Directives:Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member Statesrelating to electromagnetic compatibility.andCouncil Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of MemberStates relating to electrical equipment designed for use within certain voltage limits:each amended by Council Directive 93/68/EEC of 22 July 1993 on the harmonization of CE markingrequirements.
109AppendixesAppendix B - Tools for your RF802EWRouteFinder MonitorIf you are having problems, the RouteFinder Monitor can be a valuable tool to assist introubleshooting. Additional troubleshooting information is available through the on-line help screens.Refer to Chapter 6 for more information about using the RouteFinder monitor.PINGPing is an acronym for Packet Internet Groper. The PING utility is used as a diagnostic tool todetermine if a communication path exists between two devices on the network. The utility sends apacket to the specified address and then waits for a reply. PING is used primarily to troubleshootInternet connections, but it can be used to test the connection between any devices using the TCP/IPprotocol.WINIPCFG and IPCONFIGThere are two tools which are helpful in finding a computer’s IP configuration, MAC address anddefault gateway.WINIPCFG (for Windows 95/98)1. Select Start | Run and type winipcfg.2. The IP address, default gateway (the RF802EW IP address), and the MAC (adapter address)display.IPCONFIG (for Window NT/2000)1. From a DOS Prompt, type IPCONFIG and press Enter.2. The IP address, default gateway (the RF802EW IP address), and the MAC (adapter address)display.
110AppendixesTRACERTTRACERT is an extensive PING utility that allows you to trace the route of an IP address. The utilityreports the number of router hops, the time for each hop, and any failed attempts to cross a hop. Theinformation provided by this utility assists you to locate the specific site of a failed PING. You can runTRACERT at the DOS prompt (e.g., c:\tracert www.yahoo.com). The utility will provide informationabout the route and number of hops required to reach the destination IP address associated with thenetwork address or URL.
111AppendixesAppendix C - Cabling DiagramsWAN/LAN CablesWANLANPin Circuit Signal Name1 TD+ Data Transmit Positive2 TD- Data Transmit Negative3 RD+ Data Receive Positive6 RD- Data Receive NegativeSerial CableTransmit DataGndReceive DataMaleDB-25832207645Male 8-pinMini-DINTo RF802EW To Modem12345678
Glossary
113GlossaryThe following is a glossary of terms used in this manual:BBaudrateBaudrate refers to the number of bits per second (Bps) that are transmitted between yournetwork device and modem or ISDN TA.DDHCP (Dynamic Host Configuration Protocol)A protocol that was made to lessen the administrative burden of having to manually configureTCP/IP Hosts on a network. DHCP makes it possible for every computer on a network to extractits IP information from a DHCP server instead of having to be manually configured on eachnetwork computer. The DHCP server built-in to your RouteFinder allows every computer on yournetwork to automatically extract IP information from the RouteFinder.Why is it called Dynamic?Each time a network client turns on their computer your RouteFinder DHCP server willautomatically give them an IP address from the IP address pool configured in the DHCPConfiguration dialog box in RouteFinder Manager. It is called Dynamic because the address thatis issued could be different each time a computer connects to the network.DNS (DomainNameSystem)A DNS Server can be thought of as the computer at your ISP whose job is to take all the URLsthat you type into your web browser and translate them to their corresponding IP address. Touse this the DNS translator, you need to know the IP address of your ISP’s DNS Server.EEthernetA LAN (Local Area Network) protocol developed by Xerox and DEC. It is a very commonly usedtype of LAN.FFirewallA system designed to prevent unauthorized access to or from a private network. Firewalls aretypically installed to give users access to the Internet while protecting their Internal Information.Your RouteFinder uses a firewall technology known as NAT (see NAT). Each message enteringor leaving the intranet passes through the firewall. The firewall examines each message andblocks those that do not meet the specified security criteria.FirmwareSoftware that has been has been permanently or semi-permanently written to the RouteFinder’smemory. Your RouteFinder supports flash ROM which means you can upgrade the fimware inyour network device very easily by downloading a copy of the new firmware from the Multi-Techweb site and using the RouteFinder Manager Upgrade Firmware function.FTP (File Transfer Protocol)A protocol which allows a user on one host to access,and transfer files to and from another hostover a network.IIP (Internet Protocol)The Internet Protocol is the network layer for the TCP/IP Protocol Suite. It is a connectionless,best-effort packet switching protocol.IntranetAn Intranet is the use of Internet technologies within a company. Intranets are private networksthat exist only within organizations, while the Internet is a global network open to all.
114GlossaryIP AddressesA computer on the Internet is identified by an IP Address. A computer’s IP address is like a telephonenumber. It identifies one address or in this case one computing device. Every computer or device onthe network must have a different IP address.An IP address consists of four groups of numbers called octets, which are separated by periods. Forexample, 213 .0.0.1 is an IP address. An IP address consists of a network portion and a hostportion. The network portion identifies the subnet that the computer belongs to. The host portionidentifies the particular computer or node on that network.IP addresses can either be dynamic (temporary) or static (permanent or fixed). A dynamic IPaddress is a temporary IP address that is assigned to you by a server (usually a DHCP server) whenthe computer is powered on. A static IP address is a permanent IP address that is set up on eachindividual computer. When your RouteFinder dials-up your ISP, your ISP can give it a fixed ordynamic IP address. Likewise when you power on your computer, the RF802EW can give yourcomputer a dynamic or fixed IP address.ISDN TA(Integrated Services Digital Network Terminal Adapter) ISDN is a high speed digital telephoneconnection involving the digitization of the telephone network using existing wiring. An ISDN TerminalAdapter can be thought of as an ISDN Modem.ISP (Internet Service Provider)An organization that provides Internet services. An ISP is the company that provides the connectionfrom your computer to the Internet. An ISP can offer a range of services, such as dial-up accounts,e-mail, web hosting or News.LLAN (Local Area Network)A data network intended to serve an area of only a few square kilometers or less. This often meansa small private network in companies.MML-PPP (Also called MP or MPPP)Stands for Multilink Point to Point Protocol and is an advancement of the PPP protocol that allows forthe bridging or bundling of two ISDN or analog channels for faster connections.MAC addressThe hardware address of a Device connected to a shared media. To find out the MAC address ofyour computer please see Troubleshooting.NNAT TechnologyNAT is short for Network Address Translation. NAT is an Internet standard that enables a local-areanetwork to use one set of IP addresses for internal traffic and a second set of IP addresses forexternal traffic. The RF802EW provides the necessary IP address translations. NAT is sometimesreferred to as “IP Address Masquerading”. This technology provides a type of firewall by hiding theinternal IP addresses.How does it work?Every IP address on the Internet is a Registered or legal IP address. Therefore, no two IP addresseson the Internet are the same. For you to use your network device to access the Internet you need aregistered IP address from your ISP (Internet Service Provider). Using a registered IP address onyour Intranet or LAN is not necessary. When clients on your network start surfing the Internet, yourRouteFinder will receive all the requests for information. The RouteFinder will dial-up your ISP andyour ISP will give your RouteFinder a registered legal IP address. Your RouteFinder uses this IPaddress to request information saying ,”send all information back to me at this IP address”. Inessence it appears as though all your clients requests are coming from that one IP address (hencethe name IP masquerading). When all the information comes back through the RouteFinder, it sortsthe data using an Address Translation Table and returns the data to the computer on your network
115Glossarythat requested it.If someone on the Internet tries to access your network, the firewall function of the RouteFinder stopsthe request. The device will not reverse translate network addresses unless you have specificallyallowed this feature using the Virtual Server function (IP Mapping).NetworkAddressThe network portion of an IP address. For a class A network, the network address is the first byte ofthe IP address. For a class B network, the network address is the first two bytes of the IP address.For a class C network, the network address is the first three bytes of the IP address. In each case,the remainder is the host address. In the Internet, assigned network addresses are globally unique.PPacketA packet is a piece of a message transmitted over a packet-switching network. A packet contains thedestination address of the message as well as the data. In IP networks, packets are often calleddatagrams.Port NumberThe term port can mean the connector on your computer or it can be thought of as a server number.Every service that travels over phone lines and modems has a standard port number. For example,the World Wide Web service uses the standard port number, 80 and the standard telnet port is 23.Port numbers are controlled and assigned by the IANA (Internet Assigned Numbers Authority). Mostcomputers have a table in their systems containing a list of ports that have been assigned to specificservices. You can alos find lists of standard port numbers on the World Wide Web.ProtocolA formal description of message formats and the rules two computers must follow to exchange thosemessages. You can think of protocols like languages. If two computers or devices aren’t speakingthe same language to each other, they won’t be able to communicate.PPP (Point -to- Point Protocol)PPP enables dial-up connections to the Internet and is the method that your network device connectsto the Internet. PPP is more stable than the older SLIP protocol and provides error checkingfeatures.RRouterA device which forwards traffic between networks. If you request information from a location on yournetwork or the Internet, the router will route the request to the appropriate destination. The router’sjob is to listen for requests for IP addresses that are not part of your LAN and then route them to theappropriate network which may either be the Internet or another sub-network on your LAN.SServerA provider of resources (e.g.,file servers and name servers). For example your RouteFinder providesInternet Access and can be thought of as an Internet Access Server.SubnetA portion of a network that shares a common address component. On TCP/IP networks, subnets aredefined as all devices whose IP Addresses have the same prefix. For example, all devices with IPaddresses that start with 213 .0 .0 .would be part of the same subnet.SubnetMask /IPAddressMaskSubnet mask is what is used to determine what subnet an IP address belongs to. Subnettingenables the network administrator to further divide the host part of the address into two or moresubnets.
116GlossaryTTCP/IP (Transmission Control Protocol/Internet Protocol)A suite of communication protocols used to connect hosts on the Internet. Every computer thatwants to communicate with another computer on the Internet must use the TCP/IP protocol totransmit and route data packets. The format of an IP address is a 32-bit numeric address written asfour octets separated by periods. Each number can be zero to 255. Within an isolated network, youcan assign IP addresses at random as long as each one is unique. However, connecting a privatenetwork to the Internet requires using registered IP addresses to avoid duplication.The four groups of numbers (octets) are used to identify a particular network and host on thatnetwork. The InterNIC assigns Internet addresses as Class A, Class B, or Class C. Class Asupports 16 million hosts on each of 127 networks. Class B supports 65,000 hosts on each of16,000 networks. Class C supports 254 hosts on each of 2 million networks. Due to the largeincrease in access to the Internet, new classless schemes are gradually replacing the system basedon classes.UUDP (User Datagram Protocol)An Internet Standard transport layer protocol. It is a connectionless protocol that adds a level ofreliability and multiplexing to IP.
117IndexIndexAAdding TCP/IP .........................................69, 90Async Port...................................................... 35Authentication ................................................ 38Available Devices ........................................... 33BBack Panel ....................................................... 8Baudrate......................................................... 42CCabling ........................................................... 13Callback Settings ........................................... 37Callback Type ................................................. 38Configuration .................................................. 15Connection ..................................................... 10DDevice IP Address .......................................... 17Device Name and Password .......................... 54DHCP ............................................................... 9Dial-up Retry .................................................. 46Dimensions .................................................... 10DNS...............................................................113EEnable IP Mapping ......................................... 41Ethernet.........................................................113Event Messages............................................. 62FFile and Print Sharing ..................................... 70file sharing ...................................................... 94Filter Settings ................................................. 50fixed-cost ADSL.............................................. 18Front Panel....................................................... 8FTP ................................................................ 41GGateway ......................................................... 48General Diagnostic......................................... 57General Settings ............................................ 34HHardware........................................................ 10Hardware Installation...................................... 12IInterface: ........................................................ 48IP .................................................................... 48IP Address/Name ........................................... 61IP Routing....................................................... 36IPCONFIG .................................................... 109IPX/SPX ...................................................76, 83LLAN -to- LAN .................................................. 94LAN DHCP Server ......................................... 46LAN Ethernet Segment .................................. 35LMHosts ......................................................... 95Load Settings ................................................. 55Local Client List .............................................. 38Local Setting .................................................. 38Login Script .................................................... 43MMemory .......................................................... 10Modem String ................................................. 45NNAT .................................................................. 9NAT Disabled ................................................. 94Netmask ......................................................... 48NT Server Connection .................................... 68PPassword ....................................................... 54PING ............................................................ 109POP3.............................................................. 41Port Settings................................................... 42Power 5VDC .................................................... 8Power Output ................................................. 10PPP Settings .................................................. 35Primary Network Logon............................71, 84Privilege Level ................................................ 50RRadius ............................................................ 39Refresh Device List ........................... 33, 53, 59Registering your product .............................. 105Regulatory Compliance ................................ 108Remote Access .............................................. 40Reset ................................................................ 8RouteFinder Manager .................................... 33RouteFinder Monitor....................................... 59routing ............................................................ 94Routing Settings ............................................. 48Routing Table ................................................. 49
118IndexRx ................................................................... 65SSafety ............................................................. 12Save Settings to File ...................................... 55Save to File .................................................... 60SMTP ............................................................. 41Software Installation ....................................... 15Software User License Agreement ............... 103Statistics Tab .................................................. 65Status Tab ...................................................... 64TTCP/IP............................................................ 81TCP/IP Tab ..................................................... 62Technical support ......................................... 105Terminate Connection .................................... 60Test Connection ............................................. 59Time Tab......................................................... 63TRACERT .....................................................110Troubleshooting.............................................. 97Tx ................................................................... 65UUnpacking ...................................................... 12Upgrade Firmware ......................................... 56VVirtual Server ................................................. 41WWAN Ethernet Segment ................................. 35WAN Speed.................................................... 10Warranty.................................................10, 101Weight ............................................................ 10WINIPCFG ................................................... 109WWW ............................................................. 41

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