Motorola Solutions 92FT7102 Ultra Portable LTE Infrastructure User Manual LXN500 Installation Manual

Motorola Solutions, Inc. Ultra Portable LTE Infrastructure LXN500 Installation Manual

Contents

User manual

aaLXN 500Installation Configuration and Operation GuideOCTOBER 2017© 2017 Motorola Solutions, Inc. All rights reservedMN003563A01-BSystem Release 1.0
MN003563A01-BCopyrights2Send FeedbackCopyrightsThe Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola.© 2017 Motorola Solutions, Inc. All Rights ReservedNo part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.DisclaimerPlease note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact for further information.TrademarksMOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases).As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste.Customers or end-users in EU countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.
3MN003563A01-BContact UsSend FeedbackContact UsMotorola Solution Support CenterThe Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:•Before any software reload.•To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.North America Parts OrganizationFor assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts organization. Your first response when troubleshooting your system is to call the Motorola SSC.CommentsSend questions and comments regarding user documentation to documentation@motorolasolutions.com.Provide the following information when reporting a documentation error:•The document title and part number•The page number with the error•A description of the errorWe welcome your feedback on this and other Motorola manuals. To take a short, confidential survey on Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following QR code with your mobile device to access the survey.Latest Manual VersionsYou can verify the latest version of this manual at https://businessonline.motorolasolutions.com.For... PhoneUnited States Calls 800-221-7144International Calls 302-444-9800For... PhonePhone Orders 800-422-4210 (US and Canada Orders)For help identifying an item or part number, select choice 3 from the menu.International Calls302-444-9842 (International Orders)Includes help for identifying an item or part number and for translation as needed.Fax Orders 800-622-6210 (US and Canada Orders)
MN003563A01-BDocument History4Send FeedbackDocument HistoryFCC InformationThis device complies with Part 15 of the FCC rules:Operation is subjected of the following two conditions:(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.FCC ID: AZ492FT7102Version Description DateMN003563A01-A Release release of the LXN 500 07/2017MN003563A01-A Update to LXN 500 O&M configuration section 10/2017
5MN003563A01-BContentsSend FeedbackContentsCopyrights .................................................................................................................................. 2Contact Us .................................................................................................................................. 3Document History ...................................................................................................................... 4FCC Information ......................................................................................................................... 4About LXN 500 ........................................................................................................................... 9What is Covered in This Manual ...................................................................................................... 9Helpful Background Information ....................................................................................................... 9Related Information .......................................................................................................................... 9Overview ..................................................................................................................................... 11LXN 500 Front Panel Features ........................................................................................................ 12LXN 500 Back Panel Features ......................................................................................................... 16Operation and Configuration .................................................................................................... 17Getting Started ................................................................................................................................. 17Obtaining the Unit Identification (UID) Number ...................................................................... 17Powering On .................................................................................................................................... 18Powering Off .................................................................................................................................... 18Starting Shutdown Sequence ................................................................................................. 18Forcing Power Off ................................................................................................................... 18What is Required for Configuration .................................................................................................. 19Connecting the LXN 500 to a Laptop ............................................................................................... 19Signing In ......................................................................................................................................... 20Viewing System Notifications ........................................................................................................... 21Signing Out ...................................................................................................................................... 21Account Management ...................................................................................................................... 22User Roles and Management Permissions ............................................................................ 22Passwords .............................................................................................................................. 23Adding a Single Subscriber (UEs) .................................................................................................... 24Deactivating/Activating Subscriber ................................................................................................... 25Importing Subscribers From .csv File ............................................................................................... 26Deleting Subscriber .......................................................................................................................... 27Deleting All Subscribers ................................................................................................................... 27UE Activity ........................................................................................................................................ 28Statistics ........................................................................................................................................... 29Setting the eNodeB .......................................................................................................................... 30Setting the System ........................................................................................................................... 31PLMN Settings ........................................................................................................................ 31Backing-up and Restoring ...................................................................................................... 32Performing Diagnostics ........................................................................................................... 33About LXN 500 ................................................................................................................................. 43Configuring the DragonForce Server ............................................................................................... 43Configuring the WAVE 5000 Server ................................................................................................. 44
MN003563A01-BContents6Send FeedbackProvisioning the Mobile Device (UE) ................................................................................................ 45Vehicle Installation .................................................................................................................... 47Unpacking ........................................................................................................................................ 47Configuration Options of Antenna Installation .................................................................................. 48Dome Antenna Configuration ................................................................................................. 48Dual Diversity Antenna Configuration ..................................................................................... 49Preparing to Install the LXN 500 ...................................................................................................... 50Tools ....................................................................................................................................... 50Materials ................................................................................................................................. 50Planning ........................................................................................................................................... 50Ventilation ............................................................................................................................... 51Electrical Guidelines ............................................................................................................... 52Ground Polarity ....................................................................................................................... 52Installing the Power Cable ...................................................................................................... 53Cable Routing ......................................................................................................................... 54Installing the Optional Power Protection and Back-up Unit .............................................................. 54Installing the LXN 500 ...................................................................................................................... 55Installing Antennas ........................................................................................................................... 56Mounting Guide lines .............................................................................................................. 57Troubleshooting and Maintenance .......................................................................................... 59Troubleshooting ............................................................................................................................... 60Software Update .............................................................................................................................. 62Resetting the LXN 500 ..................................................................................................................... 62Soft Reseting using the Power Button .................................................................................... 62Soft Resetting via O&M .......................................................................................................... 62Hard Resetting ........................................................................................................................ 62Resetting the eNodeB ...................................................................................................................... 63Technical Specifications ........................................................................................................... 65
7MN003563A01-BList of FiguresSend FeedbackList of FiguresThe LXN 500 .............................................................................................................................................. 11Front Panel Features ................................................................................................................................ 12LXN 500 Back Panel Features .................................................................................................................. 16LXN 500 Information Label ........................................................................................................................ 17Connecting the LXN 500 to a Laptop ......................................................................................................... 19LXN 500 O&M Configuration - Sign In Screen .......................................................................................... 20EPC Tab .................................................................................................................................................... 21Add USIM Fields ........................................................................................................................................ 24USIM is Displayed in a Table on the EPC Tab Screen .............................................................................. 25An Example of .csv file with list of USIMs .................................................................................................. 26Importing Subscribers from .csv File ........................................................................................................ 27UE Activity Screen ..................................................................................................................................... 28Statistics Screen ........................................................................................................................................ 29eNodeB Screen ......................................................................................................................................... 30PLMN Settings Screen .............................................................................................................................. 32Backing-up and Restoring Servers and Applications ................................................................................. 33Communication Diagnostics ...................................................................................................................... 34Communication Test Screen ..................................................................................................................... 35Battery Diagnostics .................................................................................................................................... 38 Ports Test Screen ..................................................................................................................................... 39 System Health Screen .............................................................................................................................. 40LEDs Test .................................................................................................................................................. 41System Status ............................................................................................................................................ 41 System Logging Screen ............................................................................................................................ 42About LXN 500 Screen .............................................................................................................................. 43DragonForce Log In Screen ...................................................................................................................... 44WAVE 5000 Server Log In Screen ............................................................................................................ 44Dome Antenna ........................................................................................................................................... 48Dual Diversity Antenna .............................................................................................................................. 49Recommended Clear Ventilation Area Around the LXN 500 ..................................................................... 52Connecting the LXN 500 to Power and Ground ........................................................................................ 53Cable Routing into Engine Compartment .................................................................................................. 53Installing the Optional Power Protection and Back-up Unit ....................................................................... 55LXN 500 Installed Inside a Trunk of a Vehicle ........................................................................................... 56
MN003563A01-BList of Tables8Send FeedbackList of TablesFront Panel Features ................................................................................................................................ 12Features of LXN 500 Front Panel .............................................................................................................. 12LXN 500 Rear Panel Connectors .............................................................................................................. 16 Back Panel Features ................................................................................................................................ 16Management Permissions Assigned to Each User Role in the LXN 500 .................................................. 22Default Password Assigned to Each User Role ......................................................................................... 23eNodeB Band Configuration ...................................................................................................................... 30iperf Command Line Options ..................................................................................................................... 36Troubleshooting ......................................................................................................................................... 60
9MN003563A01-BAbout LXN 500Send FeedbackAbout LXN 500This manual provides functional overview and procedures for the LXN 500.What is Covered in This ManualThis manual contains the following chapters:• Overview on page 1-11 provides overview of the LXN 500 system and its features.• Vehicle Installation on page 3-47 contains procedures for installing LXN 500 hardware components.• Operation and Configuration on page 2-17 contains procedures for powering up and configuring the LXN 500.• Troubleshooting and Maintenance on page 4-59 provides an overview of LXN 500 management and solutions to common problems.Helpful Background InformationMotorola Solutions offers various courses designed to assist in learning about the system. For information, go to http://www.motorolasolutions.com/training to view the current course offerings and technology paths.Related InformationUnless otherwise specified, the Motorola documents listed here are available from Motorola Online at http://businessonline.motorolasolutions.com. If you are new to Motorola Online, follow the on-screen instructions to sign up for an account. To access Public Safety LTE infrastructure manuals, select Resource Center → Product Information → Manuals → Private Broadband Solutions and select the appropriate release. The Resource Center also provides a Search function.Customers outside of the Americas can contact Motorola Solutions for the documentation listed here. Refer to the following documents for information about this product:Related DocumentationRelated Information Purpose Administration Guide WAVE 5000 R5.12 Explains how to operate, administer, and maintain the WAVE 5000 Push-To-Talk (PTT) system available from Motorola Solutions.DragonForce Maps Server Documentation https://www.drakontas.com/?p=academyExplains how to configure DragonForce server for user tracking on maps (street map view & satellite views) - see where you and your team members are located.Public Safety LTE Glossary Lists abbreviations for Public Safety LTE terms.Product Safety Guide (multilingual) - Motorola Solutions P/N 6866537D37 RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios installed in Vehicles or as Fixed Site Control Stations LXN 500 Quick Start Guide - Motorola Solutions P/N MN003599A01First time use of the LXN 500.
MN003563A01-BAbout LXN 50010 Send FeedbackThis page intentionally left blank
11MN003563A01-BOverviewSend FeedbackOverviewThe LXN 500 is an ultra deployable LTE system designed for on-demand coverage and public safety applications. The solution consists of a single standalone portable unit that operates from within a vehicle.Figure 1-1 The LXN 500The LXN 500 enables a rapid deployment of a tactical communication network, within a limited geographical area and used by up to 100 subscribers.The LXN 500 may include the WAVE™ 5000 Mobile Communicator and DragonForce - Drakontas mobile collaboration applications.The WAVE 5000 Mobile Communicator enable the mobile devices connected to LXN 500 to a multi-channel Push-To-Talk (PTT) handsets for fully secure, real-time PTT voice communication. WAVE 5000 also connects the LXN 500 subscribers to Land Mobile Radio (LMR) users to provide unified voice, text messaging and presence in a single and easy-to-use application.DragonForce is a mobile collaboration application that allows teams to create and share information more rapidly, accurately and effectively. The application includes secure, real-time, team-based information such as: user tracking on maps (street map view & satellite views), team members location, images or maps, whiteboards, text messaging to individuals and teams, customizable shared forms. You can also capture data in the field and share with other users, distribute documents, images, and other files.LXN 500 is a self-managed mobile network based on standard 4G LTE cellular communication on bands: 14, 20, 28B and does not require any human intervention during operation.
MN003563A01-BOverview12 Send FeedbackLXN 500 Front Panel FeaturesFigure 1-2 shows and Table 1-1 describes the features of the LXN 500 front panel.Figure 1-2 Front Panel Features Table 1-1 Front Panel Features AbSOLUTIONSLXN 500RADIO 12345678CORE APP 1-BAT-2 1 2Protective CoversClose covers when not in use.Table 1-2 Features of LXN 500 Front PanelItem Description1Power button. To power on; hold pressed for four seconds.To start shutdown sequence; hold pressed for four seconds.To force power off; hold pressed for more than 15 seconds.When the LXN 500 is powered by batteries in backpack configuration (Future option of the LXN 500), one second press of the Power button switches between active and standby backpack battery.
13MN003563A01-BOverviewSend Feedback2BAT2 Status LED of backpack battery 2 (Future option of the LXN 500).NOTE To switch between active and standby battery, press the Power button for one second and release.•LED OFF - No battery or battery is disconnected•GREEN - Battery is active and its capacity is more than 50%•BLINKING GREEN - Battery is in Standby mode and its capacity is more than 50%•ORANGE - Battery is active and its capacity is 10% to 50%•BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%•RED - Battery s active and its capacity is less than 10%•BLINKING RED - Battery is in Standby mode and its capacity is less than 10%3BAT1 Status LED of backpack battery 1(Future option of the LXN 500).NOTE To switch between active and standby battery, press the Power button for one second and release.•LED OFF - No battery or battery is disconnected•GREEN - Battery is active and its capacity is more than 50%•BLINKING GREEN - Battery is in Standby and its capacity is more than 50%•ORANGE - Battery is active and its capacity is 10% to 50%•BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%•RED - Battery is active and its capacity is less than 10%•BLINKING RED - Battery is in Standby mode and its capacity is less than 10%4APP APP is a status LED used to diagnose and troubleshoot the LXN 500. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.The APP (Application Server) stores the applications used by the LXN 500. The optional applications provided with the LXN 500 are the WAVE 5000 that enables full interoperability between LTE and land mobile radio systems and the DragonForce software.•LED OFF - OFF•GREEN - All applications are running•BLINKING GREEN - Applications startup in progress•ORANGE - Not all applications are running. At least one application is down and one isrunning•BLINKING ORANGE - Applications shutdown in progress•RED - Failure: All applications are down•BLINKING RED - Fatal Error: Cannot connect to application serverTable 1-2 Features of LXN 500 Front Panel (Continued)Item Description
MN003563A01-BOverview14 Send Feedback5CORE CORE is a status LED used to diagnose the CORE (Evolved Packet Core - EPC). The CORE is a framework for providing converged of voice and data including HTTP web server on a 4G LTE network. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.•LED OFF - OFF•GREEN - All EPC processes are running and S1 (Communication between eNodeBand EPC) is up•BLINKING GREEN - EPC startup in progress•ORANGE - One or more EPC processes are down and one or more are active or S1 isdown•BLINKING ORANGE - EPC shutdown in progress•RED - Failure. All EPC processes are down•BLINKING RED - Fatal error. Cannot connect to EPC6RADIO RADIO is a status LED used to diagnose and troubleshoot the eNodeB transceiver that enables the LXN 500 to communicate directly with end-user devices. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.LED OFF - OFFGREEN - L1 and L2 and L3 are runningBLINKING GREEN - Startup eNodeB startup in progressORANGE - One or more eNodeB processes are down and one or more are activeBLINKING ORANGE - eNodeB Shutdown in progressRED - Failure - L1, L2, and L3 are downBLINKING RED - Fatal Error - No connection to eNodeB board71USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover.IMPORTANT - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on.-The LXN 500 supports only FAT32 file system disks.NOTE To ensure proper communication, use USB extension cable shorter than 9.8 feet (3 meters).Table 1-2 Features of LXN 500 Front Panel (Continued)Item Description
15MN003563A01-BOverviewSend Feedback82USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover.IMPORTANT - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on.-The LXN 500 supports only FAT32 file system disks.NOTE To ensure proper communication, use USB extension cable shorter than 9.8 feet (3 meters).Table 1-2 Features of LXN 500 Front Panel (Continued)Item Description
MN003563A01-BOverview16 Send FeedbackLXN 500 Back Panel FeaturesFigure 1-3 shows and Table 1-3 describes the features of the back panel of the LXN 500.Figure 1-3 LXN 500 Back Panel FeaturesTable 1-3 LXN 500 Rear Panel Connectors124567PWRLTE1 LTE2WIFI GPS NET3MNGProtective CoversClose covers when not in use.Table 1-4 Back Panel FeaturesConnector Description1NETNetwork (NET) 1 GBit/s LAN port. This port is used for connecting the LXN 500 to a Local Area Network (LAN) infrastructure or an external application server. When maintenance is required, this port enables access to the servers and eNodeB of the LXN 500.2MNGManagement (MNG) 1 GBit/s LAN port. This port is used for connecting an external laptop for configuration, management and maintenance tasks. 3LTE2LTE antenna connector.4LTE1LTE antenna connector.5 PWR IN9 to 33 VDC input power from car or backpack batteries (Future option of the LXN 500).IMPORTANT Do not remove the power cable before shutting down the LXN 500. Verify that the all LEDs on the front panel are off.2GPSGPS antenna connector.3WiFiWireless LAN antenna connector.
17MN003563A01-BOperation and ConfigurationSend FeedbackOperation and ConfigurationThis chapter describes the initial operation and configuration of the LXN 500 system.Getting StartedObtaining the Unit Identification (UID) NumberThe Unit Identification (UID) number is required throughout the configuration process of the LXN 500. The UID can be found on the information label at the bottom side of the LXN 500.Figure 2-1 LXN 500 Information LabelWARNING!During operation the LXN 500 enclosure surface can become hot. Before using the LXN 500, refer to the touch hazard warning label located on the upper side of the enclosure.
MN003563A01-BOperation and Configuration18 Send FeedbackPowering On1. Start the car engine.2. Press and hold the Power button for four seconds and release when all LEDs begin to blinkgreen.Result: During boot-up, all LEDs blink green for about four minutes and then remain steady greenindicating a successful boot.Powering OffStarting Shutdown Sequence 1. Press and hold the Power button for four seconds.Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off.Forcing Power Off1. Press and hold the Power button for 15 seconds.Result: all LEDs on the front panel turn off.IMPORTANT - When using the LXN 500 inside a vehicle, power on only after engine start. - To enable a successful boot-up, remove all USB devices connected to the LXN500 before powering on.
19MN003563A01-BOperation and ConfigurationSend FeedbackWhat is Required for ConfigurationBefore starting to configure the LXN 500, obtain the following:1. LXN 500 power supply unit.2. Ethernet cable.3. USIM cards for your mobile devices with information list that includes: identity, authentication, operator code etc.4. Operation information given by your authorities: frequency band, bandwidth, either downlink central frequency in MHz or DL EARFCN, physical and logical cell ID and PLMN.5. Laptop computer (With Google Chrome browser installed), mouse and keyboard.Connecting the LXN 500 to a LaptopThe LXN 500 is configured by using Google Chrome to browse and access the LXN 500 Operation & Management (O&M) site on the LXN 500. IMPORTANT Before connecting the LXN 500 to a laptop, verify the laptop is disconnected from any wired LAN connections and disable all wireless LAN connections. Perform this procedure to connect the LXN 500 to a laptop.Procedure:1. Obtain the LXN 500 UID number from the information label on the LXN 500 (See Figure 2-1).2. Set the parameters of the Local Area Connection of the laptop as described below.For example: in Windows 10; in the search box on the taskbar, type View network connections, and then select View network connections → Properties → Networking tab → under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) → Properties → and set the following:•Use the following IP address: 10.98.66.2•IP address, Subnet musk: 255.255.0.0•Default gateway: 10.98.66.<UID>3. Connect an Ethernet Cable between the LAN Port of a laptop and the MNG Port on the LXN 500.4. Connect the Power Supply Unit to the LXN 500.5. Power on the LXN 500 (See Powering On on page 18).Figure 2-2 Connecting the LXN 500 to a LaptopPWRMNG PortLAN Port Ethernet CablePower Supply Unit
MN003563A01-BOperation and Configuration20 Send Feedback6. On the laptop, launch Google Chrome and log-on to: https://10.1.<UID>.8Result: The LXN 500 O&M Configuration - Sign In screen is displayed (See Figure 2-3).Signing InPerform this procedure to sign-in to the LXN 500 O&M Management site.Procedure:1. Connect the LXN 500 to a laptop (See Connecting the LXN 500 to a Laptop on page 19).In the LXN 500 O&M Configuration - Sign In Screen, enter User and the corresponding Password and click Sign In.Figure 2-3 LXN 500 O&M Configuration - Sign In ScreenResult: The EPC tab of the LXN 500 O&M Configuration screen is displayed showing admin on the upper right side of the screen.NOTE On first connection, you may be required to follow a self signed certificate warning that appears on the browser screen. When a warning appears on the screen, click ADVANCED and then click Proceed to and the ip address shown.IMPORTANT When signing in for the first time, sign in with the default Administrator password - enter:User: admin Password: M0t0r0laAdm1n1!Change the default password upon signing in for the first time.M0t0r0laAdm1n1!admin
21MN003563A01-BOperation and ConfigurationSend FeedbackFigure 2-4 EPC TabViewing System NotificationsDuring operation, users are notified of incoming events or alerts by LXN 500 management system.Upon an incoming event or alert, the bell icon on the upper right side of the screen, change color from gray to red. To view details on event or alert, click the bell and follow a link.Signing OutPerform this procedure to sign-out from the LXN 500 O&M Configuration site.Procedure:1. Click on and select Logout.Result: The Log In screen is displayed.
MN003563A01-BOperation and Configuration22 Send FeedbackAccount ManagementLXN 500 O&M Configuration is managed by an administrator. The administrator assigns access password to a set of management permissions to each user role. User Roles and Management PermissionsThe LXN 500 supports the following user roles:•Administrator: user who can administrate, configure, set subscribers and modify the system on anagency level.•Technician: user who can view diagnose and set technical aspects of the system on an agencylevel.•Operator (default): user who operate the LXN 500 on an agency level and can monitor systemdata.Table 2-1 describes the management permissions assigned to each user role in the LXN 500.Table 2-1 Management Permissions Assigned to Each User Role in the LXN 500 ActionManagement PermissionsAdministrator Technician OperatorUSIM (Add, Change Status, Import, Delete, Delete all) (See Adding a Single Subscriber (UEs) on page 24)Yes Yes NoView Logs/Statistics of Subscriber (UE) Activity (See UE Activity on page 28)Yes Yes YesSet the eNodeB Configuration (See Setting the eNodeB on page 30)Yes Yes NoView Logs/Statistics of EPC (See Statistics on page 29) Yes Yes YesView PLMN in System Configuration (See PLMN Settings on page 31)Yes Yes NoChange Configuration of PLMN (See PLMN Settings on page 31)Yes Yes NoView System Configuration (See Setting the System on page 31) Yes Yes YesView Communication Diagnostics (See PLMN Settings on page 31)Yes Yes NoPerform Communication Ports Diagnostics (See Communication Diagnostics on page 33)Yes Yes NoView System Health Diagnostics (See PLMN Settings on page 31 and Performing Diagnostics on page 33)Yes Yes YesBackup/Restore LXN 500 servers Yes No NoView Battery Diagnostics Info (See Battery Diagnostics on page 38) Yes Yes YesPerform LED Test (See LEDs Test on page 41)YesYesNoView Logs/Statistics of System Diagnostics (See System Logging on page 41)Yes Yes YesRestart the LXN 500 (See Resetting the LXN 500 on page 62)Yes Yes NoRestart the eNodeB (See Resetting the eNodeB on page 63)Yes Yes No
23MN003563A01-BOperation and ConfigurationSend FeedbackPasswordsThe LXN 500 requires a sign in password to monitor, configure, administrate and service the LXN 500. Passwords are based on three type of user roles and are not granted on personal bases.Each user role is initially assigned with a default password that can only be changed by an administrator.Table 2-2 shows the default password assigned to each user role.Table 2-2 Default Password Assigned to Each User RoleChanging the User PasswordPerform this procedure to change a password to a user role: Procedure:1. Log in as an Administrator.2. Click on and select Change Password.3. Select the User → enter the old password → enter a new password → reconfirm the new passwordand click Change.When changing a password note that a valid password must comply with the following rules:•Use at least 15 characters in length password•Use at least one uppercase character•Use at least one lower-case character•Use at least one numeric character•Use at least one special character•When changing a password, change at least 8 of the total number of characters.IMPORTANT To avoid a security breach, it is recommended to change passwords upon signing in for the first time. Change passwords frequently and establish a security policy that determines a maximum password duration. User RoleAdministrator Tech n i cia n OperatorUseradmin tech userPasswordM0t0r0laAdm1n1! M0t0r0laT3ch12! MotorolaLXN5001!IMPORTANT Changing a user role password does not effect other access permissions orapplication passwords in the LXN 500.
MN003563A01-BOperation and Configuration24 Send FeedbackAdding a Single Subscriber (UEs)Perform this procedure to add a new subscriber (User Equipment-UEs) to the LXN 500.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. In the LXN 500 O&M Configuration screen, on the EPC tab, click the Add USIM... button.Result: The add USIM fields are displayed.Figure 2-5 Add USIM Fields3. Enter the information of the USIM.•In the NAME field, enter the logical name of the USIM•In the IMSI field, enter the unique identifier of the USIM•In the K field, enter transport key•In the OP field, enter the operator code•In the MSISDN field, enter the Mobile Station International Subscriber Directory Number (up to 15digits)•In the Profile Name field, set to Default.NOTE The USIM information is usually provided by your USIM cards provider with the USIM cards package.
25MN003563A01-BOperation and ConfigurationSend Feedback4. Click Add USIM to add another USIM to the LXN 500 or Clear to clear the current informationdisplayed in the fields.Result: The newly added USIM is displayed in the table on the EPC tab.Figure 2-6 USIM is Displayed in a Table on the EPC Tab Screen5. Turn off your mobile device, install the USIM card and turn on the mobile device.6. Refer to Provisioning the Mobile Device (UE) on page 45 to set your mobile device to operate withthe LXN 500.Deactivating/Activating SubscriberThe deactivation of a subscriber temporary deny service to that subscriber.Perform this procedure to deactivate or activate a subscriber.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. On the EPC screen, click the Off / On switch in the Active column of the relevant USIM.
MN003563A01-BOperation and Configuration26 Send FeedbackImporting Subscribers From .csv FilePerform this procedure to import a list of subscribers from a .csv file.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click Import USIMs...3. Click download template to download an empty template .csv file to your hard drive.4. Open the .csv file using Microsoft Office Excel or any text editor.5. Edit the respective information for each USIM (See Adding a Single Subscriber (UEs) on page 24)and save the .csv file on your hard drive.Figure 2-7 An Example of .csv file with list of USIMs
27MN003563A01-BOperation and ConfigurationSend Feedback6. On the EPC tab, click the Import USIMs... button.Figure 2-8 Importing Subscribers from .csv File 7. Click the Choose File button, navigate to the .csv file and click Open. Result: The list of USIMs appears on the screen.8. Add the USIMs by clicking the Apply button.9. Click the save icon or Delete All to remove all USIM entries.10. Turn off your mobile devices, install the USIM cards and turn on the mobile devices.11. Set your mobile devices to operate on 4G (LTE) network.Deleting SubscriberPerform this procedure to remove existing USIM from the LXN 500.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. On the EPC tab, click the X Delete button to delete a USIM.3. Click Ok to confirm the delete operation.Deleting All SubscribersPerform this procedure to remove all existing USIM from the LXN 500.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. On the EPC tab, click the Delete All button to delete all USIMs.3. Click Ok to confirm the delete operation.NOTE USIM fields with invalid information are highlighted in red. Duplicated records are highlighted in blue.
MN003563A01-BOperation and Configuration28 Send FeedbackUE ActivityThe UE Activity option displays a historical summary of communication activities performed by a subscriber.Perform this procedure to display a historical summary of communication activities performed by a subscriber.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. On the EPC tab, click UE Activity.3. Select a subscriber from the Select Active IMSI: drop list.4. In the from last field, enter a number and select hours or days.5. Click the Get IMSI activity button to display a historical summary of communication activities.Figure 2-9 UE Activity Screen
29MN003563A01-BOperation and ConfigurationSend FeedbackStatisticsThe statistics screen displays the following information:•Number of ECM connected UEs currently linked to LXN 500•The accumulated bytes received by the LXN 500 from time of manufacture.•The accumulated bytes transmitted by the LXN 500 from time of manufacture.Figure 2-10 Statistics Screen
MN003563A01-BOperation and Configuration30 Send FeedbackSetting the eNodeBThe eNodeB is the part of the LXN 500 that sends and receives radio transmissions and signaling from and to the mobile devices. The eNodeB process the LTE analogue and digital over-the-air interface signals.Perform this procedure to configure the eNodeB.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the eNodeB tab.Result: The eNodeB screen is displayed.Figure 2-11 eNodeB Screen3. In the Bandwidth field, select the required bandwidth.Table 2-3 eNodeB Band Configuration Band Bandwidth (MHz) Uplink / Downlink Frequency Range145, 10 UL:788 - 798, DL: 758 - 768205, 10, 20 UL: 832 - 862, DL: 791 - 821285, 10, 20 UL: 723 - 748, DL: 778 - 803
31MN003563A01-BOperation and ConfigurationSend FeedbackNOTE The range of band 28, according to 3GPP standard is 45 Mhz. The LXN 500 supports a partial range of 25 Mhz of the full range.4. Enter the DL (Downlink) central frequency MHz (in 0.1 MHz precision) or DL EARFCN and click theCalculate button to automatically populate all center frequency fields.5. Click the Set band info button to save changes or Get band Info to populate the field with the lastsaved values.6. In the Antenna section of the eNodeB tab, set identical Tx power (Transmit power in mW) to LTE1and LTE2 antenna ports (See Figure 1-3 on page 1-16).NOTE Tx power range can be set from 1 to 1000 mW RMS (0 to 30 dBm). 7. Click the Set antenna info button to save changes Get antenna Info to populate the field with thelast saved values.8. In the Physical Cell ID field, enter the Physical Cell ID of the LXN 500 (Range 0-503) and click theSet to save changes or Get to restore the last saved value.CAUTION Physical Cell ID is generally unique number used to identify each base transceiver station (BTS) within a LTE network. When using more than one LXN 500 in a LTE network, DO NOT set identical Physical Cell ID to two LXN 500s or any linked base station that may have overlapping radio coverage area.9. In the Logical Cell ID field. Enter the Logical Cell ID and click the Set to save changes or Get torestore the last saved value.Setting the SystemThe System tab is used by administrators and technicians to diagnose, troubleshoot and show status of the LXN 500 hardware and software.PLMN SettingsA public land mobile network (PLMN) is a network that is established and operated by an administration for the specific purpose of providing land mobile telecommunications services to the public.A PLMN is identified by the Mobile Country Code (MCC) and the Mobile Network Code (MNC). Each operator providing mobile services has its own PLMN. When the LXN 500 is interconnect other networks, the PLMN interconnect with other PLMNs to create links between providers. Perform this procedure to set the PLMN of the LXN 500:Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the System tab.3. Click PLMN.Result: The PLMN Settings screen is displayed.4. In the MCC field, enter the MCC number5. In the MNC field, enter MNC number6. Click the Set button to save changes or Get to populate the field with the last saved values.Result: After setting a new PLMN value and clicking Set, the eNodeB restarts. This procedure takes
MN003563A01-BOperation and Configuration32 Send Feedbacka few minutes and ends when all LEDs illuminate steady green. The restart process can also be tracked on the System Health page (See System Health on page 40).Figure 2-12 PLMN Settings ScreenBacking-up and RestoringDuring operation, servers or applications of the LXN 500 might fail to power-up or get stuck as a result of improper system shutdown or data corruption. Backing-up and restoring enables the system to recover the last backed up version of servers and applications to restore operation. Perform this procedure to Back-up and Restore servers and applications of the LXN 500.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the System tab.3. Click Backup/Restore.Result: The Backup/Restore screen is displayed.
33MN003563A01-BOperation and ConfigurationSend Feedback4. Click Backup to backup parameters you configured using the Q&M (excluding IMSIs) or Restore touse the last saved settings of your servers and applications.Figure 2-13 Backing-up and Restoring Servers and ApplicationsPerforming DiagnosticsFollow procedures below to perform diagnostics to the LXN 500 unit.Communication DiagnosticsThe communication diagnostics is used for testing the 4G (LTE) communication with the LXN 500. The test is performed between the LXN 500 and any available LTE mobile device connected to the LXN 500. To perform communication diagnostics, the LXN 500 is using the Iperf application. Iperf application is a cross-platform tool used for network performance measurement.Iperf application must also be installed on the mobile device used for the test. The iperf application is securely distributed through the Google Play store.
MN003563A01-BOperation and Configuration34 Send FeedbackIperf has client and server functionality, and creates data streams to measure the throughput between the two ends - the mobile device functions as a server and the LXN 500 as client. Figure 2-14 Communication DiagnosticsBuilt in TestThe Built in Test is a preset network performance test performed between the LXN 500 and the mobile device. The test diagnose the UDP capacity between the LXN 500 and the mobile device at 5mbps.Perform this procedure to test the LXN 500 communication.Procedure:1. Click Communication to test the LXN 500 communication.Result: The Communication test screen is displayed.2. Check Built in Test.3. Check Short for a quick 10 seconds communication test or Continuous (Hours) and enter therequired duration of the test.4. In the IP Address field, enter the IP address of the mobile device used for the test.NOTE Most Android devices display the IP address of the device under: Settings → About → Status →IP Address.5. Enter the number of communication port used for the test (Default port number is 5001).NOTE If you do not know the port number, leave this field empty.
35MN003563A01-BOperation and ConfigurationSend Feedback6. Click the Start new test button and wait for the results to appear in the Result window.Result: The test results are displayed in the Result window. The output contains a time-stampedreport of the amount of data transferred and the measured throughput.7. Click Get Log to download a file with the latest test output or Clear Log to erase the log file createdfor the last test and clear the screen.Figure 2-15 Communication Test ScreenCustom TestThe Custom Test is a network performance diagnostics between the LXN 500 and a mobile device. The diagnostics is built out of a selection of tests configured by a command line. The custom test command also supports pinging between LXN500 and mobile devices to test the connection.Perform this procedure to test the LXN 500 communication.Procedure:1. Click Communication to test the LXN 500 communication.Result: The Communication test screen is displayed.2. Check Custom Test.NOTE Before starting the Custom Test, make sure the mobile device is using iPerf2 client application.
MN003563A01-BOperation and Configuration36 Send Feedback3. In the iperf command field, edit the iperf default command line to customize the communicationtests using the following command line arguments:Command Line Structureiperf [-s|-c <Host>] [-u] [-p <Port>] [-B <Interface>] [-c] [-b <Bandw>[kKmM]] [-l <Length>] [-t <Time>] [-d] [-r] [-L <Port>] [-h]Table 2-4 iperf Command Line Options Command Line Option DescriptionClient/Server-u, --udp Uses UDP instead of TCP.-p, --port <Port> Connects with or expects data packets on this port (default: 5001).-B, --bind <Interface> Permits the connection only via the specified interface (IP address or interface name).Server Specific-s, --server Starts iPerf in server mode and waits for an iPerf client to contact it.Client specific-c, --client <Host> Starts iPerf in client mode and connects with the iPerf server <Host> (IP address or DNS name).-b, --bandwidth<Bandw>{kKmM}Limit the [down]/up-stream bandwidth when analyzing a UDP connection. This Is specified as kilobytes (kK) or megabytes (mM) per second (default: 1 Mbps).-l, --len <Length> Sets the length of the UDP data packets.-t, --time <Time> Sets the duration of the connection in seconds (default: 10 seconds).-d, --dualtest The test is bidirectional: the iPerf server and client send and receive at the same time.-r, --tradeoff The test is sequential: the iPerf server and client send and receive one after the other.-L, --listenport <Port> Specifies the port where the device in bidirectional mode expects to receive data packets from the remote iPerf server (default: 5001).Miscellaneous-h, --help Outputs the help text.Using ping Ping Command Line Structure:ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS] [-r count] [-s count] [[-j host-list] | [-k host-list]] [-w timeout] [-R] [-S srcaddr] [-4] [-6] target_name
37MN003563A01-BOperation and ConfigurationSend Feedback4. Start the i Perf application on the mobile device.5. Click the Start new test button and wait for the results to appear in the Result window.Result: The test results is displayed in the Result window. The output contains a time-stampedreport of the amount of data transferred and the throughput measured.6. Click Get Log to display the results of the last test or Clear Log to remove the lo-t Ping the specified host until stopped.•To see statistics and continue - type Control-Break;•To stop - type Control-C.-a Resolve addresses to hostnames-n count Number of echo requests to send.-l size Send buffer size.-f Set Don't Fragment flag in packet (IPv4-only).-i TTL Time To Live.-v TOS Type Of Service (IPv4-only).-r count Record route for count hops (IPv4-only).-s count Timestamp for count hops (IPv4-only).-j host-list Loose source route along host-list (IPv4-only).-k host-list Strict source route along host-list (IPv4-only).-w timeout Timeout in milliseconds to wait for each reply.-R Trace round-trip path (IPv6-only).-S srcaddr Source address to use (IPv6-only).-4 Force using IPv4.-6 Force using IPv6. Command Line Option DescriptionClient/Server-u, --udp Uses UDP instead of TCP.-p, --port <Port> Connects with or expects data packets on this port (default: 5001).-B, --bind <Interface> Permits the connection only via the specified interface (IP address or interface name).Server Specific-s, --server Starts iPerf in server mode and waits for an iPerf client to contact it.
MN003563A01-BOperation and Configuration38 Send FeedbackBattery DiagnosticsThe Battery Diagnostics section enables to view the current status of each of the batteries installed inside the LXN 500 backpack (Future option of the LXN 500).Perform this procedure to view the current status of the LXN 500 backpack batteries.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the System tab.3. From the Diagnostics menu, select Battery.4. Click ’Battery 1’ or ’Battery 2’ to switch and view each battery status.Result: The following battery indications may display:•OFF - No battery or depleted battery•GREEN - Battery is active and its capacity is more than 50%•ORANGE - Battery capacity is 10% to 50%•RED - Battery capacity is less than 10%Figure 2-16 Battery DiagnosticsPorts TestPerform this procedure to test the LXN 500 communication ports.1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the System tab.
39MN003563A01-BOperation and ConfigurationSend Feedback3. Click Ports.Result: The Ports screen is displayed.Figure 2-17 Ports Test Screen4. Click on each of the following port tests to start:•Test USB ports: This test briefly checks the external USB ports of the LXN 500. 1. To perform this test, on the front panel of the LXN 500, remove the four screws that hold the protective covers of the USB ports (See Figure 1-2).2. Plug-in a mass storage flash drive(s) to the USB port. 3. Click Test USB ports. Result: The LXN 500 exchanges data for 10 seconds with the storage device and indicts SUCCESS or FAIL.•Test Serial1: This test checks the internal RS232 communication ports that interconnect boards inside the LXN 500. •Test SSD: This test checks the hard drives of the LXN 500. Click Test SSD and wait for SUCCESS or FAILindication.•Test USB (long test): This test extensively checks the USB ports of the LXN 500. 1. To perform this test, on the front panel, remove the four screws that hold the protective panels of the USB ports.2. Plug-in a FAT32 only flash drive(s) to the USB port. 3. Click Test USB ports. Result: The LXN 500 exchanges data for one hour with the storage device and indicts SUCCESS or FAIL.4. Reinstall the four screws that hold the protective panels of the USB ports.IMPORTANT This test may last up to one hour and once started cannot be stopped.
MN003563A01-BOperation and Configuration40 Send FeedbackSystem HealthThe System Health screen is used to provide LXN 500 temperature information and system status.Perform this procedure to check the LXN 500 system health.1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the System tab.3. Click System Health to test the LXN 500 system health.Result: The System Health screen is displayed.Figure 2-18 System Health ScreenTemperature InformationThe Temperature Information section displays the temperature of critical components inside the LXN 500. Temperature Information readings are mostly used by maintenance and instillation personnel totroubleshoot the LXN 500.NOTE Ambient temperatures beyond 140°F (60°C) will force the LXN 500 to shutdown.
41MN003563A01-BOperation and ConfigurationSend FeedbackLEDs TestThe LEDs Test enables to test the illumination of the front panel LEDs. During this test, the LEDs will not display the current status of the LXN 500.Perform this procedure to test the front panel LEDs of the LXN 500.1. On the System Health screen, check LEDs Test.2. Click on a color button.Result: The front panel LEDs illuminate in the selected color.Figure 2-19 LEDs TestSystem StatusThe System Status section displays technical information related to the LXN 500 system health.The indications shown on this section are identical to these of the status LEDs on the front panel of the LXN 500. Detailed health status of related software or hardware sections is listed below each LED. Functioning components are marked by and faulty by X.The System Status information is mostly used by maintenance personnel to perform component level troubleshoot of the LXN 500.Figure 2-20 System StatusSystem LoggingThe LXN 500 includes an automatic logging service that registers the following system information:•Error Events•Warnings•General Information•Developers Debug InformationPerform this procedure to generate, view and manage an event log:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
MN003563A01-BOperation and Configuration42 Send Feedback2. Click the System tab.3. Click System Logging.Result: The System Logging screen is displayed.4. Click the Get System Logs button.Result: The system log is generated and displayed.Once a log is displayed:•Check the type of records to display (FATAL errors, ERRORS, WARNING, INFORMATION,DEBUG).•Use the Filter Massage field to search for a string of text within the log or click on Severity or Timeto display events by severity or time.•Use First, Previous, Next and Last buttons to view up to five past logs.5. Click download logs file to download.zip file with text logs.Figure 2-21 System Logging Screen
43MN003563A01-BOperation and ConfigurationSend FeedbackAbout LXN 500The About screen enables system administrators and technicians to identify the vendors and version of software components within the LXN 500.Perform this procedure to generate view and manage an event log.1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the About tab.Figure 2-22 About LXN 500 ScreenConfiguring the DragonForce ServerPerform this procedure to Configure the DragonForce Server:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the Help tab.3. Click Links → DF.4. Enter User Name: admin and Password: [DF]Motorola15. Click Log In.Result: The DragonForce Log In screen is displayed.IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in for the first time. For changing the password, refer to DragonForce documentation.
MN003563A01-BOperation and Configuration44 Send FeedbackFigure 2-23 DragonForce Log In Screen6. To configure users and groups, refer to DragonForce documentation.Configuring the WAVE 5000 ServerPerform this procedure to Configure the WAVE 5000 Server:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click the Help tab.3. Click Links → WAVE.4. Click Login.Result: The WAVE Server Login screen is displayed.Figure 2-24 WAVE 5000 Server Log In Screen5. Enter User Name: administrator and Password: LXN500M0t0r0law5k!6. Click Login.7. To configure users and talkgroups, refer to WAVE server documentation.IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in for the first time. For changing the password, refer to WAVE 5000 Server documentation.
45MN003563A01-BOperation and ConfigurationSend FeedbackProvisioning the Mobile Device (UE)Perform this procedure on the mobile device to connect the mobile device to the LXN 500:1. From the home screen of the mobile device, click Settings → ...More → Cellular networks →Access Point names → →Edit access point → set Name to internet set APN type todefault → → Save.2. From the home screen of the mobile device, click Settings → ...More → Cellular networks →Network Mode → select LTE Only.3. From the home screen of the mobile device, click Settings → Security → Install from SD Card→Network Operators → set PLMN ID as in the LXN 500 → Connect.4. Contact Motorola Solution Support Center to download and install WAVE Push-to-Talk (PTT)application on the mobile device.5. Download and Install WAVE 5000 certificate:•Contact Motorola Solution Support Center to download and save the w5kext.cer file on themobile device.•From the home screen of the mobile device, click Settings → Security → Install from SDcard → search and click on the w5kext.cer file → OK.6. Download and Install DForce Client application:•Contact Motorola Solution Support Center to download and save the DForce * .apk file on themobile device.•From the home screen of the mobile device, click Settings → Security → Install from SDcard → search and click on the DForce * .apk file → OK.+
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47MN003563A01-BVehicle InstallationSend FeedbackVehicle InstallationThis section describes the tools and equipment, planning requirements and product inspections necessary for a smooth installation of the LXN 500 system. Proper planning will help to ensure that the installation is completed without difficulty and that no damage occurs to the units or the vehicle.UnpackingUnpack your shipment and check the contents to ensure that you have received all the specified items.Thoroughly inspect the equipment for shipping damage as soon as possible after delivery. Report any damage you find to your Motorola Solutions Customer Service representative immediately.Save the packing box and plastic bags for storage and shipping. Both the shipping box and the bags protect the LXN 500 components from physical and electrostatic damage.The following optional parts can be used to mount the LXN 500:•LXN 500•Four mounting brackets with 12 screws•13.1 feet (4 meter) power cable with 20A fuse•One dome antenna or two diversity antennas•Power protection and back-up unit (Optional)•Quick start guide and related documentation.NOTE The LXN 500 is a reliable product when installed correctly. However, performance can be seriously CAUTION LXN500 must only be deployed in a ‘restricted access location’. impaired if it is not installed correctly. Thoughtful planning can make the difference. Product to be installed by a service person. Before the installation, please see rating label which is located on base ofthe unit .
MN003563A01-BVehicle Installation48 Send FeedbackConfiguration Options of Antenna InstallationThe LXN 500 can be installed inside a vehicle trunk using one of the two antenna configuration options.Dome Antenna ConfigurationFixed-mounted 4 ports antenna for use in public safety vehicular applications. The antenna requires a hole in the car roof. The antenna consists of 4 separate dedicated antennas for LTE Main (LTE1) LTE Div. (LTE2), WiFi and GPS. The antenna is provided with four short, flexible coaxial cables (threads) coming out of the antenna bottom side. The 12-ft coaxial cables are provided to connect between these threads and the LXN 500 connectors. The cables are connected to the LTE1, LTE2, WIFI and GPS ports of the LXN 500.Figure 3-1 Dome AntennaBatteryLXN500on trunk floorPWRLTE1LTE2GPSWIFIGPSWi FiLTE1LTE2
49MN003563A01-BVehicle InstallationSend FeedbackDual Diversity Antenna ConfigurationThe dual diversity antenna is a layout of two diversity antennas connected in MIMO (Multiple Input, Multiple Output) configuration.Each antenna is provided with three short, flexible 12-ft coaxial cables (threads) coming out of the antenna bottom side. In one antenna, the cables are connected to the LTE1 and GPS ports of the LXN 500. In the second antenna, the cables are connected to the LTE2 and WIFI ports of the LXN 500.Figure 3-2 Dual Diversity AntennaBatteryLXN500on trunk floorAt least 8” (20 cm)Important: Orient antenna as shownPWRLTE1 LTE2GPSWIFILTE AntGPS AntEVDO AntLTE AntAt least 16” (40 cm)Keep at least 16 inch (40 cm) between antennas
MN003563A01-BVehicle Installation50 Send FeedbackPreparing to Install the LXN 500ToolsThe following tools and service aids are recommended for installation:•Set of Phillips and flat head screwdriver bits•T-6 through T-25 torx bits•Battery / air operated drill•Set of high speed drill bits (including 6mm bit for bracket holes)•Ratchet with extensions•Socket torque wrench•Socket set (Metric & Imperial)•Wrenches (Metric & Imperial)•Utility knife•Wire cutter•Volt-Ampere-Ohm meter•Automotive test light•Wire Crimp Tool•CAT-5e cable tester•Measuring tape•FlashlightMaterialsThe hardware required to install the LXN 500 in a vehicle consists of:•Tie wraps•Electrical tape•Wire taps•Rubber grommets•Spare wire (8-22 gauge)•Variety of self tapping screws and bolts•Wire connectors / wire terminals / wire lugs / eyeletsPlanningBe sure to consider the following issues when planning the installation:•Installation location away from air bag deployment zones•Environmental considerations•Electrical guidelines
51MN003563A01-BVehicle InstallationSend Feedback•Liquid Propane (LP) gas warning•Usability by driver/operator•Vehicle vendor instructions•Local vehicle authority regulations/design rules•LXN 500 Mounting LocationCorrect positioning of the components will ensure that the LXN 500 system meets the following requirements:•The LXN 500 is installed inside a ventilated compartment or inside a trunk. To cool the LXN 500,allow sufficient space around the LXN 500 for free air flow (See Figure 3-3).•It will not injure the operator or passenger in case of an accident.•It does not interfere with the driver’s vision or hinder the driver when driving the vehicle.•Place the LXN 500 so that it can be easily removed for servicing.•Do not mount the LXN 500 system units and route cables where they can be kicked by the driver’sor other passenger’s feet.•Verify that the mounting surface is able to support the weight of the units.•Select a location that permits routing the RF antenna cables as directly as possible.•Do not mount units on a flat or concave surface where the unit could become partially submersedin water..VentilationThe LXN 500 is designed to operate properly in an ambient temperature range of –20°C to 60°C (-4°F to 149°F). The LXN 500 must be installed in an unobstructed location to allow proper air flow and away from heat generating equipment such as: radio transmitters, power amplifiers or a cabin heater (See Figure 3-3). CAUTION When installing the LXN 500, make sure that the LXN 500 is tightly anchored to the vehicle structure. Unstable mounts can damage the unit.CAUTION•To avoid overheating of the LXN 500, do not place any object on the LXN 500.•To prevent overheat damage to the LXN 500, the unit is designed to automatically shutdown at 60°C (149°F)
MN003563A01-BVehicle Installation52 Send FeedbackFigure 3-3 Recommended Clear Ventilation Area Around the LXN 500Electrical GuidelinesThe power range requirement for operating the LXN 500 is 9 to 33VDC. The maximal power consumption of the LXN 500 is 70 Watts. Be sure that the vehicle’s electrical system is in good condition. Faults in the alternator and ignition system can be a source of severe Radio Frequency Interference (RFI) and can result in LXN 500 system operating problems. Correct any problems in the alternator output, ignition system, and battery condition before beginning the installation.The vehicle must have an alternator that can produce a high-current output at low speed (below 18 m.p.h. or 29 km/h) and in an idle state. It also needs the highest rated heavy-duty battery available forthe vehicle.If used, the input power cable of the Optional Power Protection and Back-up Unit must be directly connected to the (+) terminal of car battery and the (-) to the car chassis (See Figure 3-6). Ground PolarityThe LXN 500 system will only operate in negative ground electrical systems. Check the ground polarity of the vehicle before starting the LXN 500 system installation to verify that the polarity is correct. Accidentally reversing the polarity will not damage the LXN 500, but will cause the fuse of the power cable to blow.Due to advanced vehicle assembly techniques, different parts of the vehicle chassis may not be connected to the battery negative terminal. Connecting the ground leads of several devices with a common power supply at different locations on the chassis, may cause GROUND potential differences between these locations and damage the LXN 500 system or any other installed equipment.FIRST CHECK that the vehicle chassis point to which you are about to connect the negative lead is properly connected to the battery negative terminal. If the chassis is not properly grounded, connect the negative lead directly to the battery's negative terminal. Clear 1.2” (30 mm)Clear 1.2” (30 mm)Clear 1.2” (30 mm)AbSOLUTIONSLXN 500CAUTION The LXN 500 is installed in a vehicle with a negative-ground electrical system. DO NOT install the LXN 500 in a vehicle with a positive-ground electrical system.
53MN003563A01-BVehicle InstallationSend FeedbackWhen the LXN 500 and the mobile workstation are mounted on a mount or next to each other, use a 10AWG ground wire to connect between the body of the LXN 500 and other units. The ground wire ring lugs must be connected, on one side, to one of the screw holes used to secure the LXN 500 to the mounting bracket and on the other side to the vehicle chassis.IMPORTANT Vehicle common ground points (chassis) should be measured against the vehicle battery negative terminal for no more than 1/2 Ohm.Figure 3-4 Connecting the LXN 500 to Power and GroundInstalling the Power CablePerform this procedure to install the LXN 500 power cable.Procedure:1. Determine a routing plan for the power cable, taking into consideration the location at which the unit is to be mounted, and the location of the vehicle battery.2. To pass the power cable through the fire wall and into the engine compartment, locate an existing hole with a grommet in the vehicle fire wall, or drill an access hole at the desired location. Insert a grommet inner diameter into the access hole to avoid damage to the cable (See Figure 3-5). Take special care not to damage any existing vehicle wires.Figure 3-5 Cable Routing into Engine CompartmentPWRVehicle chassis - Remove paint before connectionLXN 500To chassis of other units installed in the vehicle20A FuseIMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis of the vehicle. Remove paint from top bracketFirewallGrommetEngine Compartment20A FuseFuse HolderCover
MN003563A01-BVehicle Installation54 Send Feedback3. From inside the vehicle, route the red and black power cable leads (without lugs attached) throughthe access hole into the vehicle’s engine compartment, using accepted industry methods andstandards.4. Locate the nearest available vehicle chassis ground mounting point and shorten the black lead toremove excess cable length.5. Install the supplied Ring Lugs onto the stripped end of the black and red lead at the end cable.6. Position the fuse holder as close as possible to the battery, ensuring that it is not close to any hotengine component.7. Connect the black lead to the vehicle chassis ground. DO NOT connect the black lead directly to thebattery’s negative (–) terminal.8. Remove the Fuse from the Fuse Holder and connect the red lead of the power cable to the positive(+) battery terminal. Verify that the adapter cable is connected to the red lead of the main powercable.9. Plug the fuse into the fuse holder.Cable Routing•Before a wire is run or a hole is drilled, inspect the vehicle and determine how and where youintend to mount the LXN 500, antennas and other parts.•Plan wire and cable routing to provide maximum protection from overheating, battery acid, movingparts and sharp edges.•Keep cables away from ignition circuits to reduce noise pickup in the radio equipment.•Verify that the cables are of sufficient length. Do not connect two short lengths with a connector;doing so will result in signal loss. Refrain from loose excess in the cables, but leave enough slackto allow reconnecting if necessary.•Do not run cables externally or underneath floor mats.•Do not locate cables where they can be kicked by the driver or passengers or where they caninterfere with operation of the driver’s foot pedals.•When routing the cable, refrain from creating sharp bends or kinks.•Cables must be routed through special UL listed conduit/duct for electrical cables. Thisconduit/duct must fully enclose the cable along its whole length.Installing the Optional Power Protection and Back-up UnitThe Power Protection and Back-up Unit (NAV-PAC) is an optional unit that protects the LXN 500 from Voltage spikes during engine cranking, power surges, momentary power losses, abrupt voltage changes and noise interference on incoming from the vehicle power system.The NAV-PAC includes a back-up battery pack that acts as a power reservoir and is charged from the vehicle battery. In the event of a drop in DC Voltage due to engine cranking or total power interruption, the battery maintains power to LXN 500 for a limited period of time. This is essential for preventing brutal shut-down, and memory or data loss. CAUTION Failure to mount the red lead of the power cable directly to the battery may result in severe alternator whine interference.
55MN003563A01-BVehicle InstallationSend FeedbackThe NAV-PAC has two available models: NP-12 NAV-PAC for 12 Volt vehicle and NP-24 NAV-PAC for 24 Volts vehicles.Figure 3-6 Installing the Optional Power Protection and Back-up UnitFor detailed information on the LXN 500 installation, refer to the NAV-PAC INSTALLATION AND OPERATION MANUAL provided with the NAV-PAC.Installing the LXN 500The LXN 500 should be mounted inside the vehicle so that cables coming from all peripheral devices can be connected easily to the connectors on the back panel. The LXN 500 is designed to be mounted on a flat surface in any position as long as the rear and front panels are accessible.The LXN 500 is mounted by four mounting brackets (See Figure 3-7 and Figure 3-4). The mounting brackets of the LXN 500 enable to mount the LXN 500 on a flat horizontal or vertical surface. The unit is usually installed inside a trunk of a vehicle, or on tray or any fixed mounting board (See Figure 3-7).IMPORTANT To prevent overheat damage to the LXN 500, the unit is designed to automatically shut down above 60°C (149°F).PWRINPUTOUTPUT+ -+ -+ -+ -IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis of the vehicle.20A FuseCAUTION When installed inside a vehicle trunk, be aware that ventilation of the trunk may be necessary to keep the LXN 500 within ambient temperature limits of -4°F to 140°F (-20°C to +60°C). If necessary, add fans to control the ambient temperature inside the trunk.
MN003563A01-BVehicle Installation56 Send FeedbackFigure 3-7 LXN 500 Installed Inside a Trunk of a VehicleTo install the LXN 500:1. Connect the four brackets to the LXN 500 using the provided 4mm Allen screws. Torque the screws to 60.7 inch-pounds (70 kg-cm).2. Ground the LXN 500 to the vehicle chassis (See Ground Polarity on page 52).3. Secure the LXN 500 to the mounting surface using four 1/4" self-drilling tap screws.4. Connect the antenna cables to the connectors on the back panel of the LXN 500 (See Figure 3-1 and Figure 3-2).5. Connect the power cable to the PWR connector at the back panel of the LXN 500 (See Figure 3-4 and Figure 3-6).IMPORTANT To avoid possible shout down of the LXN 500 during engine cranking, a Power Protection and Backup unit should be used (See Installing the Optional Power Protection and Back-up Unit on page 54).Installing AntennasVehicle RF antennas must be installed in external to the vehicle and in accordance with:•Requirements of the antenna manufacturer/supplier.•Instructions provided by the installation manual of other radio devices installed next to the LXN 500.TrayLXN 500Tray LipMounting BracketsGround Connection PointOptional Power Protection and Back-up UnitNOTE The LXN 500 Mounting Bracket must be connected to the vehicle chassis through a low impedance ground connection. Bolt the Mounting Bracket directly to the vehicle chassis or connect it to the vehicle chassis by Ground wire or copper braided ground strap.WARNING!To comply with safety regulations, the distance between antennas and people sitting inside the vehicle must be more than 16 inches (40 cm). When mounting antennas, the distance between antennas must be more than 16 inches (40 cm).
57MN003563A01-BVehicle InstallationSend FeedbackMounting Guide linesInstallation guidelines for antennas:1. Use only antennas supplied with the LXN 500.2. Use the installation instructions provided with the antenna by manufacturer/supplier.3. If possible, the antenna location must not be obstructed by any structure or object. When installingthe antenna on a roof or a trunk lid, ensure clear space around the antenna.4. Ensure that the installation surface is grounded by connecting grounding straps between the surfaceand the vehicle chassis.IMPORTANT To assure optimum performance and compliance with RF Energy Safety standards, these antenna installation guidelines and instructions are limited to metal-body vehicles with appropriate ground planes and take into account the potential exposure of back seat passengers and bystanders outside the vehicle. For detailed product safety and RF exposure, refer to Safety and General Information leaflet, Motorola Solutions publication number: 6866537D37.
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59MN003563A01-BTroubleshooting and MaintenanceSend FeedbackTroubleshooting and MaintenanceThis chapter describes the maintenance operations available for the LXN 500 system. Troubleshooting is the process of identifying the source of a fault. This process must be developed by user to detect a fault as quickly as possible. This guide covers only the high-level troubleshooting process performed by the LXN 500 users. Troubleshooting should start from the least invasive and easy-to-do activities and progress to the more difficult. The following provides a high-level sequence of troubleshooting escalation:1. Reading LED indications:The state of the LEDs (See Table 1-1 on page 1-12) is a result of the device’s power-on self test andon-going operation. Reading the LEDs souled be done during operation. In most cases, restartingthe LXN 500 may resolve problems.2. Performing PTT calls and data exchange between devices connected to the LXN 500 to testcommunication.3. Checking the mobile devices connected to the LXN 500 for proper operation, USIM installation and4G (LTE) settings.4. Performing point-to point communication diagnostics between the LXN 500 and a mobile device:This step requires you to physically test communication at various points throughout the coveragearea using a diagnostic application running on one of the mobile devices connected to LXN 500 (SeeCommunication Diagnostics on page 33).5. Running diagnostic on the LXN 500:The LXN 500 has a built-in diagnostic option (See Performing Diagnostics on page 33). UsingEthernet wire connection to a laptop and a web browser, the LXN 500 O&M Management candisplay details about faulty sections of the LXN 500 and provide detailed log of activity.6. Checking the configuration: This step requires you to have all relevant system information with you toensure that the LXN 500 is configured correctly. If your LXN 500 is configured as stated in this guide,then you may have to verify that your configuration information is correct.7. Contacting Motorola Solutions Customer Service for remote connection and troubleshooting of theLXN 500.
MN003563A01-BTroubleshooting and Maintenance60 Send FeedbackTroubleshootingTable 4-1 TroubleshootingProblem/Indication Possible Cause RemedyLXN 500 does not power up1. Power button notpressed properly2. Ambient temperature isout of limits3. Power cable notconnected properly4. Power cable fuse isblown1. Press and hold the Power button until the LEDs onthe front panel start to illuminate (Powering On onpage 18).2. Verify that the LXN 500 is properly ventilated andresume operation (See Ventilation on page 51)3. Verify that the power cable is plunged and securedto the PWR connector on the back panel4. Replace the fuse of the power cable (See Figure3-4)10 minutes after startup the CORE or RADIO LED do not show steady green Internal synchronization failed. (Core and Radio synchronization failure)Perform soft restart using the Power button (See Soft Reseting using the Power Button on page 62)Mobile device (UE) unable to detect LXN 5001. Internal Radio and/orCore failure2. LXN 500 antenna isdisconnected3. Low strength oftransmitted signals4. PLMN ID or LXN Unit IDare incorrectly set5. Subscriber device is outof coverage area1. Verify that the RADIO and CORE LEDs showsteady green. If not - soft reset the system (SeeSoft Reseting using the Power Button on page 62).If 10 minutes after reset LEDs does not showsteady green, contact support.2. Verify that LTE1 and LTE2 antenna cables areconnected to the LXN 500 (SeeConfigurationOptions of Antenna Installation on page 48)3. Verify that the LXN 500 power settings areconfigured properly (See Setting the eNodeB onpage 30).4. Verify that PLMN ID or LXN Unit ID are correctly setin the LXN 500.5. Try to change the location of the mobile device.Move closer to LXN 500 and avoid places thatblock radio waves like metal objects.Also check:•In the mobile device, verify or set APN Name toInternet and APN type to default•Verify the subscriber’s USIM is registered andactivated in the system (SeeDeactivating/Activating Subscriber on page 25)
61MN003563A01-BTroubleshooting and MaintenanceSend FeedbackMobile device unable to connect to LXN 500 1. APN of LXN 500 is notconfigured properly inmobile device2. USIM is not provisionedor disabled in the LXN5001. In the mobile device, verify or set APN Name toInternet and APN type to default2. Verify the USIM of the mobile device is listedcorrectly in the LXN 500 Adding a SingleSubscriber (UEs) on page 243. Soft reset the mobile device to re-connect (See SoftReseting using the Power Button on page 62)Mobile device unable to login to one of the applications (No PTT, messaging or location services) 1. User is not defined inthe WAVE 5000 orDragon Forceapplications or incorrectpassword2. WAVE 5000 certificateis missing in mobiledevice3. Certified APK version ismissing in mobiledevice4.WAVE 5000 and/orDragon Forceapplication is notenabled in LXN 5001. Verify that User Names and Passwords are definedin the mobile device for the WAVE 5000 and/orDragon Force applications2. Install WAVE 5000 certificate on mobile device3. Install certified APK version4. Verify that WAVE 5000 or Dragon Force are installedand can be accessed (See Configuring theDragonForce Server on page 43 and Configuringthe WAVE 5000 Server on page 44)After modifying the EARFCN in the LXN 500, mobile devices cannot detect and connect to the LXN 500. 1. The mobile device failsto detect the LXN 500.1. In the mobile device, perform a search for cellularnetworks - the required network will not be shown.2. Restart the mobile device - after the restart, thephone should connect automatically. If not themobile device does not connect automatically,search for cellular networks and select the APNname of the LXN 500.Table 4-1 Troubleshooting (Continued)Problem/Indication Possible Cause Remedy
MN003563A01-BTroubleshooting and Maintenance62 Send FeedbackSoftware UpdateThe LXN 500 supports easy software update via a flash drive connected to a USB port. Verify that the used flash drive is formatted with FAT32 file system.Perform this procedure to update the LXN 500 software:1. Contact Motorola Solution support and download the LXN 500 software update file.2. Copy the update file to:\Update folder on USB flash drive.3. Power on the LXN 500 and wait until all LEDs show steady green (See Powering On on page 18).4. Remove the protective cover and insert the flash drive into one of the USB ports on the front panel of the LXN 500.Result: Once the flash drive is inserted, the LXN 500 automatically starts the software update process and the front panel LEDs illuminate orange in a repeated sequence.5. Wait until all LEDS show steady green and remove the USB flash drive. Install the protective cover on the USB port.Resetting the LXN 500Soft Reseting using the Power ButtonSoft reset is a restarting of the LXN 500 such as a personal computer (PC). The action closes all applications and clears any data. Applications and settings are not affected.Perform this procedure to soft reset the LXN 500 using the Power button.Procedure:1. Press and hold the Power button for four seconds. Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off.2. Press and hold the Power button for four seconds and release when all LEDs begin to flash green. Wait the until all LEDs are steady green. Soft Resetting via O&MThis operation re-boots the LXN 500 the same as soft reseting using the Power button. Perform this procedure to reset the LXN 500 from the O&M.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).2. Click on and select Reset the LXN 500.Result: The LXN 500 re-boots.Hard ResettingHard reset is required when the LXN 500 stops to respond and soft reset does not work. Hard reset immediately removes power from the LXN 500 and restarting the computer is required.
63MN003563A01-BTroubleshooting and MaintenanceSend FeedbackPerform this procedure to hard reset the LXN 500.Procedure:1. Press and hold the Power button for more than 15 seconds.Result: all LEDs on the front panel turn off.2. Press and hold the Power button for four seconds and release when all LEDs begin to flashgreen. Wait until the LEDs are steady green.Resetting the eNodeBUse the Reset the eNodeB option when performing configuration and the LXN 500 fails to operate (one or more RADIO LED illuminate orange or red).Perform this procedure to reset the LXN 500.Procedure:1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).Click on and select Reset the eNodeB.Result: The eNode re-boots and RADIO LED illuminates green.
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65MN003563A01-BTechnical SpecificationsSend FeedbackTechnical Specifications4G LTERelease 3GPP Release 10Band Class • 4G (LTE) Band 14•4G (LTE) Band 20•4G (LTE) Band 28bSingle band supported per each LXN 500Bandwidth: 5 MHz, 10 MHz, 20 MhzOutput Power 30 dBm effective radiated power (ERP) 2W MIMOBandwidth 5 MHz, 10 MHz, 20 MhzCONNECTIVITYWi-Fi Connectivity 802.11b/g 2.4 GHz for units with LTE B20 and B28b radio802.11b/g 2.4 GHz for unit with LTE B14 radioDevice can act as access point or clientUp to 6 Wi-Fi devices164 ft (50 m) line-of-sightWired Connectivity 2 Ethernet ports(1Gbit/s, RJ-45)2 USB 2.0 portWLAN Security WPA, WPA 2, WPA-PSK and WPA-EAPGPS Autonomous GPS, 1 external antennaSupports NMEA, TAIP-PVENVIRONMENTALOperating Temperature Vehicle Configuration -22°F to 140°F (-20°C to 60°C)Backpack Configuration -22°F to 131°F (-20°C to 55°C) (Future option of the LXN 500)Storage Temperature -40°F to 185°F (-40°C to 85°C)MANAGEMENT AND SUPPORTField-upgradable Via USB/WiFi/EthernetRegulatory CE and FCCSTANDARDSDurability IP54PHYSICAL CHARACTERISTICSDimensions Height: 4.6 in (119 mm)Width: 9.2 in (231 mm)Length: 11.6 in (295 mm)Weight 12.67 lb (5.75 kg)
MN003563A01-BTechnical Specifications66 Send FeedbackPOWERPower 9 - 33 VDCMax Current 10 AMax Power Consumption 70 Watts

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