Motorola Solutions 89FT7038 Portable VoWLAN Transceiver with Bluetooth User Manual EWP1000 2000 3000 QSG

Motorola Solutions, Inc. Portable VoWLAN Transceiver with Bluetooth EWP1000 2000 3000 QSG

Contents

Exhibit 8 Users Manual

Total Enterprise Access & Mobility (TEAM) Business Smartphone Draft EWP1000 EWP2000 & EWP3000 SeriesQuick Start Guide aToll quality mobile PBX telephony Complete push-to-talk services over WiFi Integrated data services
English 1WelcomeGreetings upon receiving your new Enterprise WiFi Phone (EWP). This state-of-the-art Windows Mobile® 6.1 / 6.5 based business smartphone delivers the features and benefits of your enterprise TEAM solution, enabling enhanced communication on the move.Meet the smartphoneYour EWP is designed to operate throughout the wireless network coverage of your enterprise environment. You can use the smartphone as you would any normal office phone. This means that you can dial local office phone extensions just as you could with a wired desk phone, using abbreviated extension phone numbers. The EWP smartphone also includes voice recognition for hands-free dialing, group and individual push-to-talk (PTT), text messaging, email, contacts, calendar, tasks and many other built-in tools to help you manage your busy work style. The EWP can also access server based enterprise applications, a standard mobile Internet browser, and has the ability to pair with Bluetooth® headsets and other Bluetooth devices such as personal computers.The EWP is available in three models; the semi-rugged EWP2000 and EWP3000 series and the professional EWP1000 series. All models have identical functional and operational features and differ in ruggedness and outward appearance. The EWP3000 series incudes a camera.For detailed information on the EWP features, refer to the EWP1000/2000/3000 Series User’s Guide P/N 6802987C36, at: www.motorola.com/enterprisemobility/manuals.BEFORE USING THIS smartphone, READ the Product Regulatory, Safety & RF Exposure Guide (P/N 6802987C35) included with this smartphone.
2EnglishEWP1000 Anatomy1. Speaker key a2. Volume up/down3. PTT button4. Programmable key5. Rapid Travel Charger jack/USB cable port6. Earpiece7. Navigation key S8. Select key s9. Left soft key10. Home key11. Call/Answer key N12. Lower microphone13. Speakerphone14. Upper microphone15. Right soft key16. Back key17. Power/End key O18. Lanyard point19. Headset Jack (supports PTT)11323451410789151617116121918
English 3EWP2000 Anatomy1. Speaker key a2. Holster latches3. Volume up/down4. PTT button5. Programmable key6. Rapid Travel Charger jack/USB cable port7. Desktop Charger Contacts8. Earpiece/Upper Microphone9. Navigation key S10. Select key s11. Left soft key12. Home key13. Call/Answer key N14. Speakerphone/Lower Microphone15. Right soft key16. Back key17. Power/End key O18. Lanyard point19. Headset Jack (supports PTT)18141534567161719 7182911101213
4EnglishEWP3000 Anatomy1. Speaker key a2. Holster latches3. Volume up/down4. PTT button5. Scan key6. Rapid Travel Charger jack/USB cable port7. Desktop Charger Contacts8. Earpiece/Upper Microphone9. Navigation key S10. Select key s11. Left soft key12. Home key13. Call/Answer key N14. Speakerphone/Lower Microphone15. Right soft key16. Back key18141534567161719 718291110121317. Power/End key O18. Lanyard point19. Headset Jack (supports PTT)20. Camera Lens (EWP 3100 only)21. Camera Aimer (EWP 3100 only)22. Camera Flash (EWP 3100 only)212220QRC-English-3100.fm Page 4 Monday, March 8, 2010 2:03 PM
English 5Getting StartedBattery Installation Charge the batteryBattery status indications:Rapid travel charger1. Plug the Rapid Travel Charger into the smartphone’s USB port and plug into a standard 110/220 VAC wall outlet.2. When charging is completed, remove the charger from the wall outlet.Using a PC to charge 1. Plug the USB cable into the smartphone and the PC.2. When charging is completed, remove the cable from the computer USB port.1342EWP 2000/2100/3100 onlyN Low batteryL Battery levelO Charging in progress^ Charging completedaR
6EnglishBasicsPower onPress and hold O for 1-2 seconds. Allow a few seconds for Home screen to appear.Power offPress and hold O for 1-2 seconds. First time network connectionPress: Start > Settings > Connections > Wireless manager > Menu > Wifi Settings. Enter password and press Go to access. Enter your network name, encryption method (AES), authentication method (EAP-TLS) and press Save. Wait until “Full Service” shows on the screen.View your smartphone numberPress: Start > Settings > Phone > Call Options.Home screenUse the Navigation key S to scroll and move between the screen items. Press the Select key sto access.Open programsFrom the Home screen, press: Start to access recently used programs. Use the Navigation key S to scroll and press the Select key s to open. To see all programs, press: Start > All Programs.Contacts (phonebook)From the Home screen, press: Contacts to access a contact registry. Use the Navigation key S to scroll, press the Select key s to open and press N to call. To add a new contact, press: Contacts > New > Outlook Contact.Important status indicatorsOn the top of the Home screen, you may find the following status indicators:0 Full wireless service w New Voicemail5 No wireless service Q Silent mode6 Wireless is turned off < Vibrate modeA New email/text message h Bluetooth on
English 7Basics PhoneScreen Time outYour screen turns off to save battery power. To set the screen time out, press: Start > Settings > More > Power Management > Display time out.Lock & unlock keypadTo lock, press and hold X for a second. Press Lock.To unlock, press: Unlock > *.Make a callEnter phone number and press N.Answer/End a callPress: N to answer a call.Press: O to end a call.Make a PTT callEnter PTT number. Press and hold the PTT button. Begin talking after hearing a chirping sound. Release PTT to listen.RedialPress: N to see last calls and Contacts. Highlight entry and press N or PTT.Request PTT callRequest PTT call let the recipient know you want to talk on a PTT call. Enter phone number. Select: Start > Contacts and Select a Contact. Select Menu > Request PTT Call.Receive/Answer a PTT callYour smartphone emits a tone or vibrates. Wait for the caller to finish speaking. Press and hold the PTT button. Begin talking after hearing a chirping sound. Release the PTT button to listen.Make a call from ContactsPress: Start > Contacts. Scroll to a contact and press the Select key s. Scroll to a type of contact (mobile, home etc.) and press N.Set earpiece volumeDuring a call, press the volume up/down keys.Set ring volumePress: Start > Settings > Profiles. Scroll to a profile. Select: Menu > Edit. Scroll to Ring volume to set level.SpeakerphoneDuring an active call, press the speaker key a to turn on/off the speakerphone.
8EnglishPhoneVibrate modePress and hold X. Select: More > Vibrate.Silent modePress and hold X. Select: Silent.Normal modePress and hold X. Select: Normal.Check VoicemailWhen w shows, you have voice message. Press and hold 1. Follow the Voicemail prompts.Conference call*During an active call, press: Menu > Conference With. Select a number from Contacts or Recent call or Phone number and press Done.*This feature may not be available on your phone. Please contact your system administrator.Make a PTT group callPress: Start > Contacts. Scroll to the talkgroup. Press and hold PTT and begin talking after hearing a chirping sound. Release PTT to listen.Join an active PTT groupPress: Start > Contacts. Select the talkgroup you want to join. Press: Menu > Join PTT group. Press and hold PTT and begin talking after hearing a chirping sound. Release PTT to listen.Transfer a callDuring an active call, press: Menu > Transfer to > Contacts. Scroll to a contact and press the Select key s.The smartphone displays “Would you like to speak to (contact number) before transferring the call?” Press: Yes to speak to the contact before transferring the call. Press: No > Transfer for direct transfer.Forward calls to Voicemail*To send your incoming calls to voicemail, press: Start > Settings > Phone > Call Forwarding. *This feature may not be available on your phone. Please contact your system administrator.Set Speed Dial numbersPress: Start > Contacts. Select a contact. Press: Menu > Add to Speed Dial > Keypad assignment.
English 9Voice RecognitionVoice dial1. Press and hold the Speaker key a for 2 seconds.2. When prompted, say “Call” followed by a number or contact name.Send messageYou may also say “Send text” or “Send email” followed by a contact name or number to send a text message. Look up a contact nameSay “Look up” and then the name or number in your contacts list.Open program1. Press and hold the Speaker key a for two sec-onds. 2. When prompted, say “Open” and then the name of a program you want to go to.To add a program to your selection list, press: Start > Voice Recognition > Settings > Application Launcher.Adapt your voiceAdapt your voice for better recognition, press:Start > All Programs > Voice Recognition > Settings > Digit Dialing > Adapt Digits.
10 EnglishText Messaging / EmailRead new messagePress: Start > Messaging > Text Messages or Outlook E-mail.Create a text message1. Press: Start > Messaging > Text Messages or Outlook E-mail > Menu > New.2. Place your cursor on the To: line and press the Select keys to add recipients from Contacts.3. When you are done creating a message, press: Send.Letter, word completion or numeric modeDefault mode is Letters abc. To change modes to either word completion abc or numbers 123, press and hold * for 2 seconds and release; repeat to switch to the next mode.Uppercase, lowercase or caps lockPress and hold ; press * to toggle between á ,Á and  .Special charactersIn Letters mode, repeatedly press 1 to switch between the following characters . , ? ! -_’ @ :Enter symbols1. Press and hold # for 2 seconds to view the symbols screen.2. Select a symbol or a special character. When done, the smartphone returns to previous text mode.Enter space - Swiftly press #.Delete text - Press . Hold to keep deleting.Start a new line - Press the Select key s.Text setup (Language, Word completion, Clear content)Press and hold # for 2 seconds > Setup.0 +
English 11PersonalizeAdd entry to Contacts1. From the Home screen, press: Contacts > New > Outlook Contact.2. Enter Work, Mobile, PTT, Home, and E-mail information. Also, you can assign Ring Tone and Picture Caller ID to the contact.Edit Contacts entryPress: Start > Contacts. Scroll to a Contact. Press: Menu > Edit.Change sounds 1. From the Home screen, press: Start > Settings > Sounds.2. You can change the sound of the ring tone, reminders, new e-mail, new text message, new instant message, PTT call request, exclamation, questions, warnings, keypad control, service tone, call drop tone, minute beep.
12 EnglishHeadset ConnectionPTT and stereo headsetsUse your headset jack to plug in an optional hands-free PTT headset.Warning: When using a headset, you may not hear the surrounding sounds. Do not use a headset where it can endanger your safety.First time connection of Bluetooth headset• The headset must be charged prior to starting • Bluetooth headset must be turned Off. 1. To turn on Bluetooth: press Start > Settings > Connections > Wireless Manager and check the Enable Bluetooth box. The h indicator appears in the Home screen.2. From the Home screen, press: Start > All Programs > Bluetooth > Bluetooth Manager > Hands-free. 3. Place the headset in pairing mode (Refer to the Bluetooth Pairing Instructions included with the headset.). When using Motorola headset, press and hold the Call button of the headset for 5 seconds. The indicator light turns on and remains steady. If the indicator light is flashing or does not remain steadily lit, turn off the headset and repeat this step.4. Press: Add. The smartphone prompts you to verify your headset is ready.5. Press: Search. The smartphone starts searching for your headset and shows it on the screen.6. Press: Select to connect the headset. 7. When prompted, enter the device passkey provided with your headset (such as 0000) and press Accept.When your headset successfully pairs, the indicator light changes from steady to flashing blue. After you have successfully paired your smartphone and headset, you do not need to repeat these steps. To pair the headset again, verify that your smartphone’s Bluetooth is enabled (See step 1.) and turn on the headset.
English 13Synchronize with PC Memory CardYou can use Microsoft® ActiveSync version 4.5 and beyond or Windows® Mobile Device Center to synchronize information between your smartphone and a computer. ActiveSync can synchronize your contacts, calendar, email, tasks, favorites and show the content of your smartphone on your computer. You can move files between your computer and smartphone, download and install applications and service your smartphone (for free download, go to Microsoft web site or contact your administrator).To Synchronize with your PC:1. Turn on the smartphone and PC.2. Connect your smartphone to your PC using a USB cable. ActiveSync starts to synchronize automatically with your smartphone. 3. Follow the instructions shown on your PC screen and select the items you want to synchronize, such as email, contacts, calendar, favorites and other information.AB1342* Removable microSD "optional" - sold separately*
14 English Grant of Equipment AuthorizationFCC INTERFERENCENOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.(2) This device must accept any interference received, including interference that may cause undesired operation.FCC NoticeIMPORTANT: Unauthorized repairs or modifications could result in permanent damage to the equipment and void your warranty and your authority to operate this device under Part 15 of the FCC Rules.Radio Frequency and PowerFCC Grant of Equipment AuthorizationIndustry Canada Grant of Equipment AuthorizationThis Class B digital apparatus complies with Canadian ICES-003. Cet appreil numérique de la classe B est conforme 'a la norme NMB-003 du Canada:IMPORTANT: In the band 5150- 5250 MHz, the device may only be used indoors to reduce potential for harmful interference to co-channel mobile satellite systems. Changes or modifications made in the smartphone, not expressly approved by Motorola, will void the user's authority to operate the equipment.Radio Network Freq Band Rated Power802.11a WLAN 5.15-5.25 GHz5.25-5.35 GHz5.47-5.725 GHz5.725-5.825 GHz15.8mW at 54Mbps802.11b WLAN 2412-2462MHz2412-2472 MHz 63mW at 11Mbps (US & Canada)25.12mW at 11Mbps (EU)802.11g WLAN 2412-2462MHz2412-2472 MHz 17.8mW at 54 Mbps (US & Canada)25.12mW at 6Mbps (EU)Bluetooth WPAN 2402-2480MHz 1mWModel FCC IDEWP1100 AZ489FT7031EWP2100 AZ489FT7032EWP3100 AZ489FT7038Model IDEWP1100 109U-89FT7031EWP2100 109U-89FT7032EWP3100 109U-89FT7038032374o
English 15AccessoriesStandard (1480mAh) Battery SNN5754A (for use with EWP1000 & EWP2000 Series only)Extra Capacity (1750mAh) Battery SNN5793A (for use with EWP1000, EWP2000 & EWP3000 Series)Mini USB Data Cable SYN6371C Surveillance + PTT Headset NNTN5211BUniversal Pouch SYN2679AEar bud + PTT Headset NNTN5330BStereo + PTT Headset NNTN5774CMulti - Unit Desktop ChargerUS & Canada - DCH600World wide - DCH6001Single Unit Desktop Charger US & Canada - DCH1000 (includes SPN5202C travel charger and SYN6371C USB cable) World wide - DCH1001(includes SYN6371C USB cable)Rapid Travel Charger SPN5202C(US, Canada, EU & other countries) South Korea - SPN5460AJapan - SPN5275C Hong Kong - SPN5199C Taiwan - SPN5270CChina - SPN5440AArgentina - SPN5197C Mexico - SPN5200CBrazil - SPN5522A Carry Case with ClipEWP1000/1100 - SYN2682AEWP2000/2100/3100 - SYN2685AFor updated list of accessories, refer to the EWP1000/2000/3000 Series User’s Guide P/N 6802987C36 at:www.motorola.com/enterprisemobility/support
6802987C34-A@6802987C34@General InformationTo obtain additional information, contact Motorola at:• North America:1-800-653-5350• International: +1-631-738-6213http://www.motorola.com/Motorola’s Enterprise Mobility Support Center If you have a problem with your equipment, contact Enterprise Mobility support for your region. Contact information is available by visiting http://www.motorola.com/customersupport and after selecting your region, click on the appropriate link under Support for Business.When contacting Enterprise Mobility support, please provide the following information:• Serial number of the unit• Model number or product name• Software type and version numberMotorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.Customer Support Web SiteMotorola's Support Central Web site, accessed via the Symbol-branded products link under Support for Business, provides information and online assistance including developer tools, software downloads, product manuals and online repair requests. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Windows, Windows Mobile and the Windows Flag logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. © Motorola, Inc. 2010. Informations généralesPour obtenir de plus amples renseignements, communiquez avec Motorola :• Amérique du Nord :1 800 653-5350• International +1 631 738-6213http://www.motorola.com/Enterprise Mobility Support Center de Motorola Si votre matériel pose un problème, communiquez avec le centre d'assistance Enterprise Mobility de votre région. Pour obtenir de l'information sur le centre d'assistance, visitez le site http://www.motorola.com/customersupport et après avoir choisi votre région, cliquez sur le lien pertinent sous Support for Business.Lorsque vous prenez contact avec l'assistance aux entreprises, veuillez fournir les renseignements suivants :• Numéro de série de l'appareil• Numéro du modèle ou nom du produit• Type de logiciel et son numéro de versionMotorola répond aux appels par courriel, par téléphone ou par télécopieur dans les délais prévus aux contrats de soutien. Si vous avez acheté votre produit professionnel Enterprise Mobility auprès d'un partenaire commercial Motorola, communiquez avec ce partenaire pour obtenir de l'assistance.Site Web de soutien à la clientèleLe site Web central d'assistance de Motorola, accessible par le lien Symbol-branded products sous Support for Business, fournit de l'information et une assistance en ligne, y compris des outils pour développeurs, des logiciels téléchargeables, des manuels de produits et des formulaires de demande de réparation en ligne. MOTOROLA et le logo M stylisé sont des marques déposées au Bureau américain des marques et brevets. Tous les autres noms de produits ou services sont la propriété de leurs détenteurs respectifs. Windows, Windows Mobile et le logo du drapeau Windows sont des marques de commerce ou des marques déposées de Microsoft Corporation aux États-Unis ou dans d'autres pays. © Motorola, Inc. 2010

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