Motorola Solutions 89FT5864 Portable 2-Way Radio User Manual APX 4000 Model 3 Portable Radio User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 4000 Model 3 Portable Radio User Guide

UserManual.wiki >

Motorola Solutions >

89FT5864 User Manual >

Users Guide

1. RF Safety Manual
2. Users Guide

Users Guide

APX 4000 User GuideModel 3 68012004058-E

EnglishSending an Emergency CallTo exit emergency at any time, press and hold the Emergency button.Sending a Silent Emergency CallTo exit emergency at any time, press and hold the Emergency button.Display Status Icons1Press the Emergency button. 2Press and hold the PTT button. Speak clearly into the microphone.3Release the PTT button to end call.4Press and hold Emergency button to exit emergency. 1Press the Emergency button. 2The display does not change; the LED does not light up, and there is no tone.3Silent emergency continues until you:Press and hold the Emergency button to exit emergency state.ORPress and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode.Receiving a call or data.Transmitting a call or data.utBlinks when the battery is low.The more stripes, the stronger the signal strength for the current site (trunking only).Direct radio to radio communication or connected through a repeater.On = DirectOff = RepeaterThis channel is being monitored.L = Radio is set at Low power.H = Radio is set at High power.Scanning a scan list.Blinking dot = Detects activity on the Priority-One Channel during scan.Steady dot = Detects activity on the Priority-Two Channel during scan.8vOMHOR .ijThe vote scan feature is enabled.On = Secure operation.Off = Clear operation.Blinking = Receiving an encrypted voice call.On = AES Secure operation.Off = Clear operation.Blinking = Receiving an encrypted voice call.On = Location feature enabled, and location signal available.Off = Location feature disabled.Blinking = Location feature enabled, but location signal unavailable.On = User is currently associated with the radio.Off = User is currently not associated with the radio.Blinking = Device registration or user registration with the server failed due to an invalid username or pin.Data activity is present.Bluetooth is ready.Bluetooth is connected to the device.kmlGnobaMenu Navigation< or > to Menu Entry.{, |, or } directly below Menu Entry to select.H to exit.U or D to scroll through sub-list.{, |, or } directly below Menu Entry to select.

Declaration of ConformityEnglishiiNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.

ContentsEnglishiiiContentsThis User Guide contains all the information you need to use the APX™ 4000 Series Digital Portable Radios.Declaration of Conformity . . . . . . . . . . . . . . . . . .iImportant Safety Information . . . . . . . . . . . . . . xProduct Safety and RF Exposure Compliance . . . . . xSoftware Version . . . . . . . . . . . . . . . . . . . . . . . . xNotice to Users (FCC and Industry Canada) . . . . . . xInformations importantes sur la sécurité . . . .xiSécurité du produit et respect des lignes directrices concernant l'exposition à l'énergie RF . . . . . . . . . . .xiVersion du logiciel . . . . . . . . . . . . . . . . . . . . . . .xiAvis aux utilisateurs (FCC et Industrie Canada) . . . .xiComputer Software Copyrights . . . . . . . . . . . xiiDocumentation Copyrights . . . . . . . . . . . . . . . xiiDisclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1Notations Used in This Manual . . . . . . . . . . . . . . . . . 1Additional Performance Enhancement . . . . . . . . . . . 2Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 3Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 3SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3What Your Dealer/System AdministratorCan Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Preparing Your Radio for Use . . . . . . . . . . . . . .4Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 4Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Attaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5Attaching the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6Attaching the Accessory Connector Cover . . . . . . . . 6Attaching the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . 7Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . 7Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 9

ContentsEnglishivIdentifying Radio Controls . . . . . . . . . . . . . . . . .9Radio Parts and Controls . . . . . . . . . . . . . . . . . . . 10Programmable Features . . . . . . . . . . . . . . . . . . . . . 11Assignable Radio Functions . . . . . . . . . . . . . . . . . . 11Assignable Settings or Utility Functions . . . . . . . . . 13Accessing the Preprogrammed Functions . . . . . . . 14Using the Menu Select Buttons . . . . . . . . . . . . . . . 14Using the Navigation Buttons . . . . . . . . . . . . . . . . . 14Home Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Data Feature Button . . . . . . . . . . . . . . . . . . . . . . . 144-Way Navigation Button . . . . . . . . . . . . . . . . . . . . 14Multi Function Knob (MFK) . . . . . . . . . . . . . . . . . . 15Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 16Keypad Characters – Uppercase Mode . . . . . . . . . 16Keypad Characters – Lowercase Mode . . . . . . . . . 17Keypad Characters – Numeric Mode . . . . . . . . . . . 18Keypad Characters – Hexadecimal Mode . . . . . . . 19Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . 20Identifying Status Indicators . . . . . . . . . . . . . .20Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Text Messaging Service (TMS) Icons . . . . . . . . . . 23Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . 25Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Top Lightbar and LED Indicators . . . . . . . . . . . . . . 26LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . .27Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . 28Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Phone Call Display and Alert Prompts . . . . . . . . . . 33General Radio Operation . . . . . . . . . . . . . . . . 34Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 34Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . 35Using Channel Search Button . . . . . . . . . . . . . . . . 37Using Mode Select Feature . . . . . . . . . . . . . . . . . . 38Saving a Zone and Channel to a Softkey . . . . . . . .38Saving a Zone and Channel to a Keypad Button . .39Receiving and Responding to a Radio Call . . . . . . 39Receiving and Responding to a Talkgroup Call . . .40Receiving and Responding to a Private Call (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Receiving and Responding to a Telephone Call (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 42Making a Talkgroup Call . . . . . . . . . . . . . . . . . . . . .42Making a Private Call (Trunking Only) . . . . . . . . . . .42

ContentsEnglishvMaking an Enhanced Private Call (Trunking Only) .43Making a Telephone Call (Trunking Only) . . . . . . . .44Repeater or Direct Operation . . . . . . . . . . . . . . . . . 45Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 45Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .46Conventional Mode Operation . . . . . . . . . . . . . . . .46Advanced Features . . . . . . . . . . . . . . . . . . . . . 47Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 47Receiving and Making a Selective Call (ASTRO Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . .47Receiving a Selective Call . . . . . . . . . . . . . . . . . . .47Making a Selective Call . . . . . . . . . . . . . . . . . . . . .48Using the Talkgroup Call Feature (Conventional Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Selecting a Talkgroup . . . . . . . . . . . . . . . . . . . . . .48Sending a Status Call . . . . . . . . . . . . . . . . . . . . . . .49Using the Dynamic Regrouping Feature (Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Requesting a Reprogram (Trunking Only) . . . . . . .50Classifying Regrouped Radios . . . . . . . . . . . . . . . .51Using Dynamic Zone Programming (DZP) . . . . . . .51Entering the Dynamic Zone to Select a Dynamic Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Saving a Channel in the Dynamic Zone from List Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Saving a Channel in the Dynamic Zone from Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Deleting a Channel in the Dynamic Zone . . . . . . . 53Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Making a Private Call from Contacts . . . . . . . . . . . 54Adding a New Contact Entry . . . . . . . . . . . . . . . . . 55Deleting a Contact Entry . . . . . . . . . . . . . . . . . . . . 56Adding a Contact to a Call List . . . . . . . . . . . . . . . 57Removing a Contact from a Call List . . . . . . . . . . . 57Editing a Contact in a Call List . . . . . . . . . . . . . . . . 58Editing an Entry Alias . . . . . . . . . . . . . . . . . . . . . . 58Editing as Entry ID . . . . . . . . . . . . . . . . . . . . . . . . 58Editing a Call Type . . . . . . . . . . . . . . . . . . . . . . . . 59Viewing Details of a Contact . . . . . . . . . . . . . . . . . 59Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Viewing a Scan List . . . . . . . . . . . . . . . . . . . . . . . . 60Editing the Scan List . . . . . . . . . . . . . . . . . . . . . . . 60Changing the Scan List Status . . . . . . . . . . . . . . . 61Viewing and Changing the Priority Status . . . . . . 61Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . 62Making a Dynamic Priority Change (Conventional Scan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Deleting a Nuisance Channel . . . . . . . . . . . . . . . . 63Restoring a Nuisance Channel . . . . . . . . . . . . . . . 63Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

ContentsEnglishviReceiving a Call Alert Page . . . . . . . . . . . . . . . . . . 64Sending a Call Alert Page . . . . . . . . . . . . . . . . . . . 64Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 66Sending an Emergency Alarm . . . . . . . . . . . . . . . . 66Sending an Emergency Call (Trunking Only) . . . . . 67Sending an Emergency Alarm with Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Sending a Silent Emergency Alarm . . . . . . . . . . . . 68Using the Emergency Keep-Alive Feature . . . . . . . 68Man Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Alerting User When Man Down Feature is Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . 71Exiting Man Down Feature . . . . . . . . . . . . . . . . . . . 71Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . 71Testing the Man Down Feature . . . . . . . . . . . . . . . 72Automatic Registration Service (ARS) . . . . . . . . . . 73Selecting or Changing the ARS Mode . . . . . . . . . . 73Accessing the User Login Feature . . . . . . . . . . . . . 74Logging In as a User . . . . . . . . . . . . . . . . . . . . . . . 74Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Text Messaging Service (TMS) . . . . . . . . . . . . . . . 76Accessing the TMS Features . . . . . . . . . . . . . . . . . 76Composing and Sending a New Text Message . . . 77Sending a Quick Text Message . . . . . . . . . . . . . . .78Using the Priority Status and Request Reply Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Appending a Priority Status to a Text Message . . .80Removing a Priority Status from a Text Message .80Appending a Request Reply to a Text Message . .80Removing a Request Reply from a Text Message .81Appending a Priority Status and a Reply Request to a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .81Removing a Priority Status and a Reply Request from a Text Message . . . . . . . . . . . . . . . . . . . . . . .82Managing Text Messages . . . . . . . . . . . . . . . . . . . .82Receiving a Text Message . . . . . . . . . . . . . . . . . . .82Viewing a Text Message from the Inbox . . . . . . . .83Replying to a Received Text Message . . . . . . . . . .83Accessing the Drafts Folder . . . . . . . . . . . . . . . . . .84Managing Sent Text Messages . . . . . . . . . . . . . . . .85Viewing a Sent Text Message . . . . . . . . . . . . . . . .85Sending a Sent Text Message . . . . . . . . . . . . . . . .86Deleting a Text Message . . . . . . . . . . . . . . . . . . . .86Deleting All Text Messages . . . . . . . . . . . . . . . . . .87ASTRO 25 Advanced Messaging Solution . . . . . . 87System Setup for ASTRO Advanced Messaging Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88Two-Factor Authentication . . . . . . . . . . . . . . . . . . .88Logging into Two-Factor Authentication . . . . . . . . .89Logging out of Two-Factor Authentication . . . . . . .90

ContentsEnglishviiSending a Query . . . . . . . . . . . . . . . . . . . . . . . . . . .91Receiving a Query . . . . . . . . . . . . . . . . . . . . . . . . . .92Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 93Selecting Secure Transmissions . . . . . . . . . . . . . . .93Selecting Clear Transmissions . . . . . . . . . . . . . . . .93Managing Encryption . . . . . . . . . . . . . . . . . . . . . . .93Loading an Encryption Key . . . . . . . . . . . . . . . . . .93Using the Multikey Feature . . . . . . . . . . . . . . . . . .94Selecting an Encryption Key . . . . . . . . . . . . . . . . .94Selecting a Keyset . . . . . . . . . . . . . . . . . . . . . . . . .95Erasing the Selected Encryption Keys . . . . . . . . . .95Requesting an Over-the-Air Rekey (ASTRO Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . .96MDC Over-the-Air Rekeying (OTAR) Page . . . . . .97Hear Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Radio Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98Unlocking Your Radio . . . . . . . . . . . . . . . . . . . . . .98Changing Your Password . . . . . . . . . . . . . . . . . . .98Enabling or Disabling the Radio Lock Feature (Secure Radios Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99The Global Positioning System (GPS) . . . . . . . . . . 99Understanding the GPS Feature . . . . . . . . . . . . . . .99Enhancing GPS Performance . . . . . . . . . . . . . . . .100The Outdoor Location Feature (Using GPS) . . . . .100Accessing the Outdoor Location Feature . . . . . . .101Saving a Waypoint . . . . . . . . . . . . . . . . . . . . . . . 102Viewing a Saved Waypoint . . . . . . . . . . . . . . . . . 103Editing the Alias of a Waypoint . . . . . . . . . . . . . . 104Editing the Coordinates of a Waypoint . . . . . . . . 105Deleting a Single Saved Waypoint . . . . . . . . . . . 106Deleting All Saved Waypoints . . . . . . . . . . . . . . . 106Measuring the Distance and Bearing from a Saved Waypoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Using the Location Feature While in Emergency Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Trunking System Controls . . . . . . . . . . . . . . . . . . . 108Using the Failsoft System . . . . . . . . . . . . . . . . . . 108Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . 108Using the Site Trunking Feature . . . . . . . . . . . . . 108Locking and Unlocking a Site . . . . . . . . . . . . . . . 109Viewing and Changing a Site . . . . . . . . . . . . . . . . 109Viewing the Current Site . . . . . . . . . . . . . . . . . . . 109Changing the Current Site . . . . . . . . . . . . . . . . . 109Mission Critical Wireless- Bluetooth® - . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . 110Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . 111Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . 112Pairing Bluetooth Device with the Radio . . . . . . . 113Indicating Bluetooth Connection is Lost . . . . . . . . 114

ContentsEnglishixLED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . .136Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . .136Battery Recycling and Disposal . . . . . . . . . . . . . .137Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 138Highlights for the Accessories . . . . . . . . . . . . . . . . 138Appendix: Maritime Radio Use in the VHF Frequency Range . . . . . . . . . . . . . . . . . . . . . . 139Special Channel Assignments . . . . . . . . . . . . . . . 139Emergency Channel . . . . . . . . . . . . . . . . . . . . . . .139Non-Commercial Call Channel . . . . . . . . . . . . . . .139Operating Frequency Requirements . . . . . . . . . . . 140Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Commercial Warranty . . . . . . . . . . . . . . . . . . 147

Important Safety InformationEnglishxImportant Safety InformationProduct Safety and RF Exposure ComplianceATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APXUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.!C a u t i o n

Software VersionEnglishxiSoftware VersionAll the features described in the following sections are supported by the radio's software version R08.00.00 or later. See Accessing the Radio Information on page 127 to determine your radio's software version. Check with your dealer or system administrator for more details of all the features supported.Notice to Users (FCC and Industry Canada)This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the conditions listed below:1This device may not cause harmful interference.2This device must accept any interference received, including interference that may cause undesired operation.3Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment.Informations importantes sur la sécuritéSécurité du produit et respect des lignes directrices concernant l'exposition à l'énergie RFAvant d'utiliser ce produit, lisez les directives d'utilisation sécuritaire présentées dans le livret Sécurité du produit et exposition à l'énergie RF accompagnant votre radio.!Mise en garde

Version du logicielEnglishxiiATTENTION! Cette radio est réservée à un usage professionnel seulement pour satisfaire les normes d'exposition à l'énergie RF de la FCC. Avant d'utiliser ce produit, lisez l'information sur la sensibilisation à l'énergie RF et les directives d'utilisation présentées dans le livret Sécurité du produit et exposition à l'énergie RF accompagnant votre radio (publication de Motorola, numéro d'article 6881095C98) pour assurer le respect des limites d'exposition à l'énergie RF. Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web : http://www.motorolasolutions.com/APX Selon la règlementation d'Industrie Canada, cet émetteur radio ne peut être utilisé qu'avec une antenne dont le type et le gain maximal (ou minimal) sont approuvés par Industrie Canada pour cet émetteur. Afin de limiter les interférences radio pour lesautres utilisateurs, le type et le gain de l'antenne doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour établir la communication.Version du logicielToutes les fonctionnalités décrites dans les sections suivantes sont prises en charge par la version du logiciel R08.00.00 ou ultérieure de la radio.Vérifiez auprès de votre détaillant ou de l'administrateur de système pour obtenir des renseignements toutes les fonctionnalités prises en charge.Avis aux utilisateurs (FCC et Industrie Canada)Cet appareil est conforme à la Partie 15 des règlements de la FCC et RSS 210 du règlement d'Industrie Canada selon les conditions énumérées ci-dessous:1Ce dispositif ne doit pas causer d'interférences nuisibles.2Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent perturber le fonctionnement.3Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement.

Computer Software CopyrightsEnglishxiiiComputer Software CopyrightsThe Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.Documentation CopyrightsNo duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.DisclaimerThe information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

Getting StartedEnglish1Getting StartedTake a moment to review the following:How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1Additional Performance Enhancement . . . . . . . . . . . . . page 2What Your Dealer/System Administrator Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3How to Use This GuideThis User Guide covers the basic operation of the APX™ 4000 Portables.However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.Notations Used in This ManualThroughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.Note: An operational procedure, practice, or condition, etc., which is essential to emphasize.!W A R N I N G!!C a u t i o n

Getting StartedEnglish2The following special notations identify certain items: Additional Performance EnhancementThe following are some of the latest creations designed to enhance the security, quality and efficiency of APX radios.Dynamic System Resilience (DSR)DSR ensures the radio system is seamlessly switched to a backup master site dynamically in case of system failure. DSR also provides additional indication e.g. failure detection, fault recovery, and redundancy within the system to address to the user in need. Mechanisms related to the Integrated Voice and Data (IV & D) or data centric are all supported by DSR.Example DescriptionHome button or HButtons and keys are shown in bold print or as an icon.Phone Menu entries are shown similar to the way they appear on the radio’s display.>This means “Press the right side of the 4-way Navigation button”.

Getting StartedEnglish3CrossTalk PreventionThis feature prevents crosstalk scenario from happening, especially when a wideband antenna is used. This feature allows the adjustment of the Trident Transmitting SSI clock rate in the radio to be varied from the Receiving Frequency. This subsequently reduced the possibilities of radio frequency interfering spurs and prevents the issues of crosstalk. Encrypted Integrated Data (EID) EID provides security encryption and authentication of IV & D data bearer service communication between the radio and the Customer Enterprise Network.SecureNetSecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow users to perform OTAR activities on an MDC channel.What Your Dealer/System AdministratorCan Tell YouCheck with your dealer or system administrator for the correct radio settings, if the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper top and front display operation.You can also consult your dealer or system administrator about the following:•Is your radio preprogrammed with any preset conventional channels?•Which buttons have been preprogrammed to access other features? •What optional accessories may suit your needs?

Preparing Your Radio for UseEnglish4Preparing Your Radio for UseAssemble your radio by following these steps:Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . page 5Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . page 6Attaching the Accessory Connector Cover . . . . . . . . . . page 6Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . page 7Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . page 7Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . page 9Charging the BatteryThe Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your radio, see Accessories on page 138.Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge.Battery ChargerTo charge the battery, place the battery, with or without the radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress; see your charger’s user guide.For a list of chargers, see Accessories on page 138.To avoid a possible explosion:•DO NOT replace the battery in any area labeled “hazardous atmosphere”.•DO NOT discard batteries in a fire.!W A R N I N G!

Preparing Your Radio for UseEnglish5Attaching the BatteryWith the radio turned off, slide the battery into the radio’s frame until the bottom latch clicks into place. To remove the battery, turn the radio off. Lift up the latch then slide the battery down to remove the battery from the radio.Note: If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information.You can view the status of the IMPRES™ battery if the radio is using an IMPRES™ battery. See IMPRES™ Battery Annunciator on page 126 for more information.Battery Latch is at the bottom of the battery.

Preparing Your Radio for UseEnglish6Attaching the AntennaWith the radio turned off, set the antenna in its receptacle and turn clockwise to attach it to the radio. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off the radio first.Attaching the Accessory Connector CoverThe accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio.Note: To prevent damage to the connector, shield it with the connector cover when not in use.Insert the hooked end of the cover into the slot above the connector. Press downward on the cover’s top to seat it in the slot. Once in place, tighten by rotating the thumbscrew clockwise by hand. To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages from the radio. If the thumbscrew is too tight, use an Allen wrench to loosen it first.Rotate and lift the connector cover to disengage it from the radio.Hooked EndThumbscrewHex Socket Head

Preparing Your Radio for UseEnglish7Attaching the Belt ClipAlign the grooves of the belt clip with those of the radio and press upward until you hear a click.To remove the clip, use a flat-bladed object to press the belt clip tab away from the radio. Then, slide the clip downward and away from the radio.Turning On the RadioPress the Control Knob until the radio display lights on, then release the knob. If the power-up test is successful, you see the Home screen.Tab

Preparing Your Radio for UseEnglish8Note: If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code).Turn off the radio, check the battery, and turn the radio back on. If the radio fails the power-up test again, record the Error XX/YY code and contact your dealer.Note: If the power-up test is successful, but you see Hardware board absent or Hw Board Mismatch. Send the radio to the qualified technician to fix this error.If the power-up test is successful, but you see Hw Board Failed or Man-Down Hw Error, send the radio to the qualified technician to fix this error.To turn off the radio, press and hold the Control Knob until the radio display shows Power off?, press the Menu Select button below Yes to power off.

Identifying Radio ControlsEnglish9Adjusting the VolumeTo increase the volume, turn the MFK clockwise. The display shows volume bars and volume level when you change the volume.Note: If Volume Change is secondary feature of the knob, see Multi Function Knob (MFK) on page 15 to toggle the function of the knob. To decrease the volume, turn this MFK counterclockwise.Note: Ensure that the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises.Identifying Radio ControlsTake a moment to review the following:Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . .page 10Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 11Assignable Radio Functions. . . . . . . . . . . . . . . . . . . page 11Assignable Settings or Utility Functions . . . . . . . . . .page 13Accessing the Preprogrammed Functions . . . . . . . . . .page 14Using the Menu Select Buttons . . . . . . . . . . . . . . . .page 14Using the Navigation Buttons . . . . . . . . . . . . . . . . . . page 14Using the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 16Keypad Characters – Uppercase Mode . . . . . . . . . .page 16Keypad Characters – Lowercase Mode . . . . . . . . . .page 17Keypad Characters – Numeric Mode . . . . . . . . . . . .page 18Keypad Characters – Hexadecimal Mode . . . . . . . .page 19Push-To-Talk (PTT) Button. . . . . . . . . . . . . . . . . . . . . .page 20Main Speaker

Identifying Radio ControlsEnglish10Radio Parts and Controls Top (Orange) Button*1Top Lightbar2Top Side (Select) Button*5Multi Function Control Knob*Keypad9Push-to-Talk (PTT) Button674-Way Navigation ButtonBattery Latch (at the bottom)811Menu Select Buttons1314Battery2022Home ButtonAntennaSpeaker15Side Button 2*19Side Button 1*1817Microphone4* These radio controls/buttons are programmable.16LEDAccessory ConnectorMain Display1210Data Feature Button3Bluetooth® Pairing IndicatorMicrophone21

Identifying Radio ControlsEnglish11Programmable FeaturesAny reference in this manual to a control that is “preprogrammed” means that the control must be programmed by a dealer or qualified radio technician using the radio's programming software, in order to assign a feature to that control.The programmable buttons can be programmed as shortcuts to radio functions or preset channels/groups depending on the duration of a button press:•Press – Pressing and releasing rapidly.•Long press – Pressing and holding for the preprogrammed duration (between 0.25 seconds and 3.75 seconds).•Hold down – Keeping the button pressed.Assignable Radio FunctionsBluetooth On/Off – Allows you to turn on/off the Bluetooth.Bluetooth Configuration – Allows you to access to the Bluetooth menu.Bluetooth Audio Reroute – Allows you to toggle the audio route between radio speaker or Remote Speaker Microphone and Bluetooth headset.Bluetooth Headset PTT – Keys up the Bluetooth Headset's microphone.Bluetooth Data Devices– Keys up the Bluetooth data devices.Bluetooth Clear All Pairing – Allows you to clear all pairing info for Bluetooth. This is accessed by a long press of the Bluetooth On/Off Button.Call Alert – Allows the radio to function like a pager, or to verify if a radio is active on the system.Call Response – Allows you to answer a private call.Channel – Selects a channel.Contacts – Selects the Contacts menu.Dynamic ID (Conventional Only) – Allows you to edit the radio's ASTRO Individual ID and/or MDC Primary ID.Dynamic Priority (Conventional Only) – Allows any channel in a scan list (except for the Priority-One channel) to temporarily replace the Priority-Two channel.Emergency – Depending on the programming, initiates or cancels an emergency alarm or call.Information – Displays the information of the radio.Internet Protocol Address – Displays the Internet Protocol (IP) address, device name and status of the radio.Location – Determines the current location (latitude, longitude, time and date), and also the distance and bearing to another location. Or, turns the GPS functionality on or off for all location.

Identifying Radio ControlsEnglish12Man Down Clear – Clears the alarm of Man Down mode which was triggered when the radio achieves or passes a tilt angle threshold or a combination of the angle threshold and a motion sensitivity level.Message – Enters the current message list.Mode Select – Long-press programs a button with the radio's current zone and channels; then once programmed, the short-press of that button changes the transmission to the programmed zone and channel.Monitor (Conventional Only) – Monitors a selected channel for all radio traffic until function is disabled.Multiple Private Line (Conventional Only) – Selects the Multiple Private Line lists.Nuisance Delete – Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel, from the scan list. One Touch 1 – 4 – Launches a specific feature with one single button-press. You can setup as many as four separately programmed buttons for four different features.Phone – Allows you to make and receive calls similar to standard phone calls.Private Call (Trunking Only) – Allows a call from an individual radio to another individual radio.Private Line Defeat (Conventional Only) – Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel.Query – Launches a list of predefined short text messages only after successfully logged in the Two-Factor Authentication.Radio Profiles – Allows for easy access to a set of preprogrammed visual and audio settings of the radio.Recent Calls – Allows for easy access to the list of calls recently received or made.Rekey Request – Notifies the dispatcher you want a new encryption keys.Repeater Access Button (RAB) (Conventional Only) – Allows to manually send a repeater access codeword.Reprogram Request (Trunking Only) – Notifies the dispatcher you want a new dynamic regrouping assignment.Request-To-Talk (Conventional Only) – Notifies the dispatcher you want to send a voice call.Scan – Toggles scan on or off.Secure Transmission Select (Conventional and Trunking) – Toggles the Secure Transmission On or Off when the Secure/Clear Strapping fields is set to “Select” for the radio’s current channel, and when the radio is model/option capable. Selective Call (Conventional Only) – Calls an assigned radio.

Identifying Radio ControlsEnglish13Site Display/Search (Trunking Only) – Displays the current site ID and RSSI value; performs site search for AMSS (Automatic Multiple Site Select) or SmartZone operation.Site Lock/Unlock (Trunking Only) – Locks onto a specific site.Status – Sends data calls to the dispatcher about a predefined status.Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio.Talkgroup (Conventional Only) – Allows a call from an individual radio to a group of radios.Text Messaging Service (TMS) – Selects the text messaging menu.TMS Quick Text – Selects a predefined message.User – Automatically registers with the server.Zone Select – Allows selection from a list of zones.Assignable Settings or Utility FunctionsLight/Flip – Press the button to toggle the display backlight on or off.Keypad and Controls Lock – Locks or unlocks the keypad, programmable buttons and rotary knob.Voice Announcement – Audibly indicates the current feature mode, Zone or Channel the user has just assigned. Voice Mute – Toggles voice mute on or off.Volume Set Tone – Sets the volume set tone.

Identifying Radio ControlsEnglish14Accessing the Preprogrammed FunctionsYou can access various radio functions through one of the following ways:•A short or long press of the relevant programmable buttons.OR•Use the Menu Select Buttons ({, |, and }).Using the Menu Select ButtonsThe Menu Select buttons access the menu entries of features.Note: Check with your dealer or system administrator for the list of features activated in your radio.Your radio may be preprogrammed differently from the following example, but the steps for selecting a channel may appear as shown below:•Press the Menu Select button ( | ) directly below Chan.Using the Navigation ButtonsHome ButtonThe H button returns you to the Home (default) screen. In most cases, this is the current mode.For selected radio features, the H button is also used to save user-edited radio settings or information before returning you to the Home screen.Note: Some features do not require you to press H to go to the Home screen. Refer to the individual feature sections in this manual for further details on saving user-edited radio settings or information.Data Feature ButtonUse this button to access data-related features, such as the Text Messaging Service (TMS) feature screen.4-Way Navigation ButtonUse this button to scroll up, down, left or right.Press and release one of the button to scroll from one entry to the next one. Press and hold one of the button to have the radio toggles through the list automatically (release the button to stop).Data Feature Button 4-Way Navigation ButtonHome Button Mute | Chan | Zone Menu Select ButtonsSoftkeys

Identifying Radio ControlsEnglish15Multi Function Knob (MFK)MFK is the on/off button of your radio. See Turning On the Radio on page 7 for the procedure to power up and down the radio.In addition, there are programmable features available for MFK, which are:Mode Change – Turn MFK to scroll the channel or zone list.Volume Change – Turn MFK to increase or decrease the volume level of the speaker. Fast turn of MFK makes coarse tuning of the volume level; slow turn of MFK makes fine tuning of the volume level. The display shows the volume level and bars to indicate the current level. The level of last selected volume before the radio powers down remains the same when the radio powers up.The main display only shows the icon of secondary feature; the main display does not show the icon of primary feature. The radio by default is set to use the primary feature. Short presses of MFK toggle it to work on either the secondary or primary feature. The secondary feature has an inactivity timer. This timer starts when the secondary feature is left idle. Your radio returns to primary feature when this timer expires. If the MFK is set to operate only one feature besides On/Off the radio, Volume Change should be the only feature applied to MFK. Consult your dealer or system administrator for the best options available for MFK. 

$Identifying Radio ControlsEnglish16Using the KeypadYou can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.Keypad Characters – Uppercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2ABC3DEF4GH I5JKL6MNO7PQRS8TUV9WX Y Z0 Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode. $

$Identifying Radio ControlsEnglish17Keypad Characters – Lowercase ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()2abc3de f4gh i5jkl6mn o7pqr s8tuv9wxyz0 Toggle between mixed case mode, uppercase mode, and lowercase mode.*Space#Toggle between numeric and letter mode. $

$Identifying Radio ControlsEnglish18Keypad Characters – Numeric ModeNumber of Times Key is PressedKey12345678910111213141516171819202111. ,?! ;@_-*#&$/+=\“ ‘ ()223344556677889900*Space#Toggle between numeric and letter mode. $